Removing and installing components
during servicing56
Settings in BIOS Setup Utility57
Troubleshooting and tips60
Technical data68
Manufacturer’s notes71
Index72
Page 6
Remarks
Information on the product description meets the design specifications of Fujitsu and
is provided for comparison purposes. Several factors may cause the actual results to
differ. Technical data is subject to change without prior notification. Fujitsu rejects any
responsibility with regard to technical or editorial mistakes or omissions.
Trademarks
Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited
or its subsidiaries in the USA and other countries.
Microsoft and Windows are trademarks or registered trademarks of Microsoft
Corporation in the USA and/or other countries.
HDMI and High-Definition Multimedia Interface are trademarks or registered
trademarks of HDMI Licensing, LLC.s.
Bluetooth® and the Bluetooth logo are registered trademarks of Bluetooth SIG, Inc.
Adobe Reader is a trademark of Adobe Systems Incorporated.
USB Type-C™ and USB-C™ are trademarks of the USB Implementers Forum
in the USA and other countries.
All other trademarks specified here are the property of their respective owners.
Copyright
No part of this publication may be copied, reproduced or translated without
the prior written consent of Fujitsu.
No part of this publication may be saved or transferred by any electronic means
without the written approval of Fujitsu.
Index .................................................................................. 72
Fujitsu5
Page 10
Contents
6Fujitsu
Page 11
Innovative technology
Innovative technology
... and ergonomic design make your device a reliable and convenient companion.
The device boots very quickly, is ready for immediate use and offers a particularly
long operating time because of its high capacity battery.
With the user-friendly "BIOS Setup Utility" you can control your notebook’s hardware and better
protect your system against unauthorised access by using the powerful password properties.
Information on the connections and user components of your notebook
canbefoundin"
Ports and controls", Page 9.
Further information
The Windows drivers for your device can be found on our Internet site.
The factory installation of your device does not support any other operating
system. Fujitsu Technology Solutions accepts no liability whatsoever
if any other operating system is used.
Software oriented components of these instructions refer to Microsoft products,
if they come within the scope of the delivery.
If you install other software products, pay attention to the operating
instructions of the manufacturer.
Fujitsu7
Page 12
Innovative technology
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
these warnings could pose a risk to health, damage the device or lead
to loss of data. The warranty will be invalidated if the device becomes
defective through failure to observe these warnings.
Indicates important informa
tion for the proper use of the device.
►
This font
This font
This font
"This font"
Key
This font
Indicates an activity that must be performed
Indicates a result
indicates data entered
the command line, e.g.
start a program (star
indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
indicates
•terms and texts used in a software interface, e.g.: Click on Save
•names of programs or files, e.g. Windows or setup.exe.
indicates
•cross-references to another section, e.g. "Safety information"
•cross-references to an external source, e.g. a web address: For more
information, go to "
•Names of CDs, DVDs and titles or designations for other materials,
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
indicates a key on the keyboard, e.g:
indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
using the keyboard in a program dialogue or at
your password (Name123) or a command used to
t.exe)
http://www.fujitsu.com/fts/"
F10
8Fujitsu
Page 13
Ports and controls
Ports and controls
This chapter presents the individual hardware components of your device. It gives
an overview of the indicators and ports of the device. Please familiarise yourself with
these components before you start to work with the device.
Front
1
2
3
1
8
1 = Microphone
2 = Webcam
3 = Webcam LED
4 = Status indicators
5 = ON/OFF button
7
4
6 = Fingerprint recognition (optional) or palm
7 = Touchpad
8 = Touchpad buttons
4
5
6
vein recognition (optional)
Fujitsu9
Page 14
Ports and controls
Left side
123465
1 = DC input connector (DC IN)
2 = HDMI port
3 = USB 3.1 Gen1 port with system charging
function (USB Type-C)
Right side
12345
1 = Slot for SIM cards (optional)
2 = Slot for memory cards
3 = USB 3.1 Gen1 port (USB Type-A)
4 = USB 3.1 Gen1 port with charging function
(USB Type-A, Anytime USB charge)
5 = Headset jack
6 = SmartCard reader
4 = LAN connector (removable)
5 = Security lock device
10Fujitsu
Page 15
Ports and controls
Bottom
1
1
2
1 = Loudspeaker2 = On/off button for battery (recessed)
Fujitsu11
Page 16
Important notes
Important notes
ImportantnotesNotes
Safety notes
SafetynotesNotes
This chapter contains essential safety information which must be followed
when working with your notebook. Other notes also provide useful information
which will help you with your notebook.
Please follow the safety notes provided in the "Safety/Regulations" manual
as well as the safety notes given below.
Please pay special attention to the sections in the manual marked
with the symbol on the left.
When connecting and disconnecting cables, observe the relevant
notes in this operating manual.
Read the information on the ambient conditions in the "
Page 68 and "First-time setup of your device", Page 16 before preparing your
notebook for use and switching it on for the first time.
When cleaning the device, please observe the relevant notes in the
section "
Pay attention to the additional safety notes for devices with wireless components
provided in the "Safety/Regulations" manual.
Please refer to the notes in the chapter "
components during servicing", Page 56.
Cleaning the notebook", Page 15.
Technical data",
Removing and installing
This notebook
equipment. I
please conta
complies with the relevant safety regulations for data processing
f you have questions about using your notebook in a particular area,
ct your sales outlet or our Hotline/Service Desk.
Additional safety notes for devices with
radio components
Radiocomponent:WirelessLAN:Bluetooth,safetynotes
If a radio component (Wireless LAN, Bluetooth, LTE) is integrated in your notebook, you must
be sure to observe the following safety notes when using your notebook:
•Switch off the radio components when you are in an aircraft or driving in a car.
•Switch off the radio components when you are in a hospital, an operating room or near a medical
electronics system. The transmitted radio waves can impair the operation of medical devices.
•Switch off the radio components when you let the device get near flammable
gases or into hazardous environments (e.g. petrol station, paintshops), as the
transmitted radio waves can cause an explosion or a fire.
For information on how to switch radio components on and off, see chapter
Switching the wireless components on and off", Page 37.
"
12Fujitsu
Page 17
Important notes
Energy saving
NotesEnergyEnergysaving
Switch the notebook off when it is not in use. Switch off external, connected devices if you
are not using them. If you use the energy saving functions, the notebook uses less energy.
You will then be able to work for longer before having to recharge the battery.
Energy efficiency is increased and the environmental impact is reduced.
You save money while protecting the environment.
Energy saving under Windows
► Make use of the power management features (see ""Using the power-management features",
Page 32").
Fujitsu13
Page 18
Important notes
Travelling with your notebook
MobileoperationNotesTran sportationNotebook
Please observe the points listed below when travelling with your notebook.
Before you travel
► Back up important data stored on your hard disk.
NotebookTravel,notebook
► Switch off the wireless component for data security reasons. With data traffic via a wireless
connection, it is also possible for unauthorised third parties to receive data.
Information on activating data encryption is provided in the documentation
for your wireless component.
► If you wish to use your notebook during a flight, first check with the flight
attendants if it is OK to do so.
When travelling in other countries
► If you are travelling abroad, check that the mains adapter can be operated with the
local mains voltage. If this is not the case, obtain the appropriate mains adapter for
your notebook. Do not use any other voltage converter!
► Check whether the local mains voltage and the power cable are compatible. If this is
not the case, buy a power cable that matches the local conditions.
► Contact the relevant authorities of the country you will be travelling in as to
whether you may operate the radio component integrated into your notebook
computer. Please observe the additional safety instructions for devices with radio
components, found in the handbook “Safety/formalities”.
Notebook: transporting
Protect the notebook from severe shocks and extreme temperatures
(e.g. direct sunlight in a car).
► Switch the notebook off.
► Unplug the mains adapter and all external devices from the power socket.
► Disconnect the mains adapter cable and the data cables for all external devices.
► Close the LCD screen.
► To protect against damaging jolts and bumps, use a notebook carrying
case to transport your notebook.
14Fujitsu
Page 19
Cleaning the notebook
Do not clean any interior parts yourself; leave this job to a service technician.
Only use cleaning products designed for computers. Normal household
cleaners and polishes can damage the markings on the keyboard and the
device, the paintwork or the notebook itself.
Ensure that no liquid enters the notebook.
The LCD screen very sensitive to scratches. Only clean the display
surface with a very soft, slightly damp cloth.
► To prevent accidental activation of the device, remove the power plug of
the mains adapter from the power socket.
Thesurfacemaybecle
been dipped in water
To clean the keyboard and the Touchpad, if available, you can use disinfectant wipes.
Ensure that no liquid enters the device.
.
aned with a dry cloth. If particularly dirty, use a damp cloth that has
mixed with mild domestic detergent and then carefully wrung out.
Fujitsu15
Page 20
First-time setup of your device
First-time setup of your devic
First-timesetu pGettingstarted
The battery must be charged if you want to operate your device using the battery.
When used on the move, the built-in battery provides the device with the necessary power. You
can increase the operating time by using the available energy-saving functions.
For instructions on how to connect external devices (e.g. mouse, printer) to your
device, please refer to the operating manual for your device.
Unpacking and c
► Unpack all the individual parts.
► Check your d
Please read the chapter "Important notes", Page 12.
If your device is equipped with a Windows operating system, the necessary
hardware drivers and supplied software are already pre-installed.
Before you switch on the device for the first time, connect it to the mains voltage
using the mains adapter, see "
adapter must be connected during the entire installation process.
A system test is performed when your device is first switched on. Various messages
can appear. The display may remain dark for a short time or may flicker.
Please follow the instructions on the screen.
NEVER switch off your device during the first-time setup process.
Mains adapter connecting", Page 17.Themains
hecking the device
Should you discover any damage that occurred during transportation,
notify your local sales outlet immediately!
PackagingTransport
evice for any visible damage which may have occurred during transportation.
e
You may nee
16Fujitsu
d the packaging in the future, if you need to transport your device.
Page 21
Selecting a location
SelectingalocationDeviceMainsadapter
Select a suitable location for the device before setting it up. Follow
the instructions below when doing so:
•Never place the device or the mains adapter on a heat-sensitive surface.
The surface could be damaged as a result.
•Never place the device on a soft surface (e.g. carpeting, upholstered furniture,
bed). This can block the air vents and cause overheating and damage.
•The underside of the device heats up during normal operation. Prolonged contact
with the skin may become unpleasant or even result in burns.
•Place the device on a stable, flat, non-slippery surface. Please note that the
rubber feet of the device may mark certain types of delicate surfaces.
•Keep other objects at least 100 mm / 3.94 inches away from the device
and its mains adapter to ensure adequate ventilation.
•Never cover the ventilation slots of the device.
•Do not expose the device to extreme environmental conditions. Protect
the device from dust, humidity, and heat.
Mains adapter connecting
PreparingforoperationMainsadapter
Observe the safety notes in the enclosed "Safety/Regulations" manual.
The supplied power cable conforms to the requirements of the country in
which you purchased your device. Make sure that the power cable is approved
for use in the country in which you intend to use it.
First-time setup of your device
► Connect the power cable (1) to the
mains adapter.
► Plug the mains cable (2) into a mains outlet.
► Connect the mains adapter cable (3) to
3
the DC jack (DC IN) of the device.
2
1
Fujitsu17
Page 22
First-time setup of your device
Switching on the device for the first time
Switchingonforthefirsttime
When you switch on the device for the first time, the supplied software is
installed and configured. Because this procedure must not be interrupted,
you should set aside enough time for it to be fully completed and connect
the device to the mains using the mains adapter.
During the installation process, DO NOT restart the device unless
you are requested to do so!
To make it easier to use yo
is pre-installed on the
► During install
hard disk.
ation, follow the instructions on screen.
If a Windows op
information o
n the system and drivers, help programmes, updates, manuals etc. on
the device or o
Youcanfindin
on the Intern
et at "
ur device for the first time, the operating system
► Switch on your device.
erating system is installed on your device, you will find more
n the Internet under "
http://www.fujitsu.com/fts/support/".
formation and help on the Windows operating system functions
http://windows.microsoft.com".
18Fujitsu
Page 23
Working with the notebook
Working with the notebook
Notebook,operationNotebook
This chapter describes the basics for operating your notebook. Please read the chapter
entitled "
devices such as a mouse and a printer to the notebook.
Status indicators
Statusindicators
The status indicators provide information about the status of the power supply,
the hard disk and the keyboard functions.
Connecting external devices", Page 50 for instructions on how to connect
Please refer to the notes in "Important notes", Page 12.
F
Fujitsu19
Page 24
Working with the notebook
IndicatorDescription
Power-on indicator/Standby
StandbyindicatorPower-onindicator
•Indicator is illuminated: The notebook is switched on.
•Indicator flashes: The notebook is in standby mode.
•Indicator is off: The notebook is switched off.
Battery charging indicator/
The state of charge of the ba
•The indicator lights up wh
•The indicator lights up orange: the mains adapter is connected and the battery
is being charged.
•Indicator flashes orange
be charged as the batter
is continued as soon as t
•The indicator lights up white: The battery charge is between 51% and 100%
of its maximum.
•The indicator ligh
of its maximum.
•The indicator lights up red: The battery is charged to between 0% and 12% of
its maximum capacity.
•Indicator flash
Drive indicat
DriveIndicator
The indicator
power connector
ttery is shown by the battery indicator.
ite: The battery is charged or no battery is inserted.
: the mains adapter is connected but the battery cannot
y is too hot or cold for charging. The charging process
he battery reaches a permissible temperature again.
lluminated: the mains adapter is not connected.
ts up orange: The battery charge is between 13% and 50%
es red: An error has occured.
or
lights up: The hard disk drive is being accessed.
Radio compon
•Indicator is
ents indicator
illuminated: The wireless components are switched on.
•Indicator is off: The wireless components are switched off.
F Lock indicator
F
IndicatorF Lock
The indicator lights up: The key combination
Fn
F
+
has been pressed.
Instead of the imprinted standard functions of the function keys, the Fn functions
can be executed by pressing the keys directly (see chapter "
Function keys and
key combinations", Page 24).
Num Lock indicator
IndicatorNum Lock
Indicator is illuminated: The
Num
key has been pressed. The virtual numerical
keypad is activated. You can output the characters indicated on the upper right of
the keys.
20Fujitsu
Page 25
IndicatorDescription
Caps Lock indicator
IndicatorCap sLock
Indicator is illuminated: The Caps Lock key has been pressed. All the characters
you type will appear in upper case. In the case of overlay keys, the character
printed on the upper left of the key will appear when that key is pressed.
Scroll Lock indicator
IndicatorScrollLock
Indicator is illuminated:
effect that this key has va
the key combination
ries between applications.
Switching on the notebook
The power-on indicator is lit.
Working with the notebook
Fn+Scr
► Open the LCD screen.
Switchingon
has been pressed. The
► Press the ON/OFF button for about 1
second to switch the notebook on.
Notebook: switching off
Back up your data and close all applications before you switch off your
device. Otherwise data might be lost.
► Shut down the operating system correctly.
Notebook
► If the notebook does not switch itself
off automatically, press the ON/OFF
button for about five seconds.
► Close the LCD screen.
Fujitsu21
Page 26
Working with the notebook
Keyboard
KeyboardNumerickeypadN umerickeypadButtons
The keyboard of your notebook is subject to continuous wear through normal
use. The key markings are especially prone to wear. The key markings are
liable to wear away over the life of the notebook.
The keyboard has been desig
Some enhanced keyboard fun
The following descriptio
are described in the relev
The figure below shows how
The example applies when
The illustrations show
n of keys refers to Windows. Additional functions supported by the keys
ant manuals supplied with your application programs.
the Caps Lock key has not been activated.
=
+
0
=
0
ned to provide all the functions of an enhanced keyboard.
ctions are mapped with key combinations.
to access the different characters on keys with overlaid functions.
n below may differ from your actual device.
Num
}
}
=
0
=
}
0
+
=
0
}
}
Alt Gr
22Fujitsu
Page 27
KeyDescription
Backspace key
The Backspace key deletes the character to the left of the cursor.
BackspaceBackspace
Working with the notebook
Tab key
The Tab key moves the cursor to
Tabkey
the next tab stop.
Enter key (return)
The Enter key terminates
is executed when you pres
EnterkeyReturnEnterLinefeed
a command line. The command you have entered
sthiskey.
Caps Lock key
The Caps Lock key activates the Caps Lock mode, and the corresponding
icon is displayed in the Windows information area. In Caps Lock mode, all
of the characters you type appear in upper case. In the case of overlay
keys, the character printed on the upper left of the key will appear when
that key is pressed. To cancel the Caps Lock function, simply press the
Caps Lock key again.
ShiftkeyC apsLock
Shift key
The Shift key ca
keys, the chara
keyispressed.
ShiftkeyShif t
uses uppercase characters to appear. In the case of overlay
cter printed on the upper left of the key appears when that
Fn key
Fn
The
"
Function ke
Fnkey
key activ
ates the Fn function of an overlay key (see chapter
ys and key combinations", Page 24).
Cursor keys
The cursor
left, or ri
CursorkeysCursorcontrol
keys move the cursor in the direction of the arrow, i.e. up, down,
ght.
Windows key
The Windows key switches between the start screen and the last used
application.
Windowskey
Menu key
The Menu key opens the menu for the active application.
Fujitsu23
Page 28
Working with the notebook
Virtual numeric keypad
NumerickeypadVirtual numerickeypadNumLock
To provide the convenience of a numeric keypad, your keyboard is equipped with a virtual
numeric keypad. The special keys of the virtual numeric keypad are recognisable by the numbers
and symbols printed in the upper right corner of each key. If you have switched on the virtual
numeric keypad, you can output the characters shown on the upper right of thekeys.
The keyboard layout shown below may differ from your actual device.
1 = Valid characters when the
Num
key is not activated
r information about the status indicators can be found in chapter "
Furthe
Function keys and key combinations
nations
Keycombi
2 = Valid characters when the
keyisactivated
Status indicators", Page 19.
Num
The following description of the function keys and key combinations applies to Windows
operating systems. Some of the functions described below may not work in other
operating systems and with some device drivers.
Other key combinations are described in the relevant manuals supplied
with your application programs.
Key combinations are entered as follows:
► Press the first key in the combination and keep it pressed.
► While holding the first key down, press the other key or keys in the combination.
F
If the key combination
Fn
+
is pressed: Instead of the imprinted standard functions
of the function keys, the Fn functions can be executed by pressing the keys directly.
24Fujitsu
Page 29
Function keyDescription
Switch microphone on/off
This function key switches the microphone off and on.
F1EnableDisable
Switching the loudspeakers on and off
Use this function key to switch your notebook’s loudspeakers off
and on.
F2LoudspeakersLoudspeakers
Decrease volume
This function key reduces the volume of the built-in loudspeakers.
F3Volume
Increase volume
This function key increases the volume of the built-in loudspeakers.
F4Volume
Switching the wireles
This function key swi
F5Wirelesscompone ntsWirelesscomponents
Switching the touch
This function key sw
off or on.
F6TouchpadTouchpadbuttonsTouchpad
Decrease screen b
This function key
ss
F7LCDscreenScreenbrightne
Increase scree
This function k
ness
F8Screenbright
Power management functions
Use this function key to activate the energy saving functions (see
chapter "
F9Energysavingf unctions
Using the power-management features", Page 32).
Toggle output screen
If an external monitor is connected, the screen on which the output
is to be displayed can be selected with this function key.
Screen output is possible:
•only on the notebook’s LCD screen
•on the LCD screen of the notebook and the external monitor
atthesametime
•only on the external monitor
This setting is useful if you would like a high resolution and a
high refresh rate on an external monitor.
F10Toggleoutputscreen
Prt Scrn
This function key takes a screenshot of the current screen display
and saves it to the clipboard.
Num Lock
This function key activates the virtual number block. The
characters found on the upper right of the keys are then output.
Working with the notebook
s components on / off
tches the wireless components off or on.
pad and touchpad buttons on/off
itches the touchpad and the touchpad buttons
rightness
decreases the brightness of the screen.
nbrightness
ey increases the brightness of the screen.
Fujitsu25
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Working with the notebook
CombinationDescription
ns
ch between several open
Del
AltCtrl
++
Switch between open applicatio
Use this key combination to swit
applications.
Alt+Tab
Windows security/Task-Manager
This key combination opens the Windows security/Task-Manager
window.
Ctrl+Alt+Del
Back tab
This key combination moves the cursor back to the previous tab
stop.
Shift+TabBacktab
Key combinations using the Windows keys are detailed in the manual
for your operating system.
In addition, the following non-labelled key combinations are supported:
Fn
Fn
Fn
S
+
= Pause
B
+
= Break
R
+
= SysRq
•
•
•
Country and keyboard settings
► Change the country and keyboard settings as described in the documentation for your operating
system.
26Fujitsu
Page 31
Touchpad and touchpad buttons
Keep the touchpad clean. Protect it from dirt, liquids and grease.
TouchpadTouchpad
Never use the touchpad if your fingers are dirty.
Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons.
1 = Touchpad
1
2
2 = Touchpad buttons
Working with the notebook
Youcanmovethecurs
The touchpad button
to the buttons on a c
You can also deact
unintentionall
keys and key comb
or using the touchpad.
s allow you to select and execute commands. They correspond
onventional mouse.
ivate the touchpad with the
y move the pointer on the screen (see chapter "
inations", Page 24).
Moving the pointer
► Move your finger on the touchpad.
Touchpad
The pointer will move.
Selecting an item
► Move the pointer to the item you wish to select.
Touchpad
► Tap the touchpad once or press the left button once.
The item is selected.
Executing commands
► Move the
Touchpad
► Tap the touchpad twice or press the left button twice.
The comm
pointer to the field you wish to select.
and is executed.
F6
key, so that you cannot
Function
Fujitsu27
Page 32
Working with the notebook
Dragging items
► Select the desired item.
Touchpad
► Press and hold the left button and, with your finger on the touchpad, drag
the item to the desired position.
The item will be moved.
Touchscreen/LCD screen without touch
function (device-depen
LCDscreenNotes
High-quality LCD screens (TFT) are installed in Fujitsu notebooks. For technical reasons,
these screens are manufactured for a certain resolution. An optimum and sharp image can
only be ensured with the resolution intended for the particular screen. A screen resolution
which differs from the specification can result in an unclear picture.
The resolution of your notebook’s screen is optimally set at the factory.
With the present standards of production technology, absolutely flawless screen images
cannot be guaranteed. There may be a few constantly light or dark pixels (picture
elements) on the screen. The maximum permitted number of such faulty pixelsis
specified in the international standard ISO 9241-307 (Class II).
Example:
A screen with an HD resolution of 1366 x 768 has 1366 x 768 = 1049088 pixels. Each pixel consists
of three subpixels (red, green and blue), making a total of about 3 million subpixels. According to ISO
9241-307 (class II), a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels
or an equivalent mix (1 light subpixel counts as 2 dark subpixels) are allowed to be defective.
Pixel
Subpixel
ClusterA cluster co
dent)
A pixel consists of 3 subpixels, normally red, green and
blue. A pixel is the smallest element that can be generated
by complete functionality of the display.
A subpixel is a separately addressable internal structure
within a pixel that enhances the pixel function.
ntains two or more defective pixels or
subpixels
in a 5 x 5 pixel block.
Background lighting
LCD screens are operated with background lighting. The luminosity of the background
lighting can decrease during the period of use of the notebook. However, you
can set the brightness of your screen individually.
Synchronising the display on the LCD screen and an external monitor
For more information, please refer to the chapter "
Page 24 under "Display output, switch between".
28Fujitsu
Function keys and key combinations",
Page 33
Working with the notebook
Using fingers
You can use your finger on the touch screen of your device to execute
commands and start applications.
ActionDescription
Tap p i ng
Type, hold, release► Type and hold a symbol and release it again.
Dragging► Tap and hold a symbol and
Double-tap► To enlarge a view, quickly tap twice on a
Zoom in/Zoom out
Input fieldsData must be entered for some apps, for
► Tap on a symbol, menu, button or folder to
select this option or to activate it.
Theselectedactionispe
place.
You can for instance drag apps or widgets onto
the home page in this way.
web page, map or another screen.
When you double-ta
browser, it will be
double-tap will m
► With some apps, yo
display size by m
the touchscreen
your fingers tog
instance an Internet page or your name and
password.
► Tap on the input field.
An on-screen keyboard opens, with which you
can enter your data.
rformed.
drag it to another
ponanimageinaweb
enlarged and another
ake it smaller again.
u can enlarge the
oving two fingers apart on
, and reduce it by moving
ether.
Fujitsu29
Page 34
Working with the notebook
Webcam
Webcam
Depending on the software used, you can use your Webcam to take pictures,
record video clips or take part in web chats.
The WebCam has its own status indicator. The indicator lights up when the WebCam is switched on.
•The picture quality depends on the lighting conditions and the software being used.
•You can only operate the webcam with a particular application (e.g. an Internet telephony
•When using the webcam the notebook support must not wobble.
•The webcam automatically adjusts itself to the current light level. For this reason
Depending on the device version, your device may have an integral
Webcam with microphone.
program or a video conferencing program which supports a webcam).
the LCD screen may flicker while the light level is adjusted.
Further information on using the webcam and on the additional settings
which are possible for your webcam can be found in the help function
of the program which uses the webcam.
When not plugged into a mains socket, the notebook runs on its built-in battery. You
can increase the life of the battery by caring for the battery properly. The average
battery life is around 500 charge/discharge cycles.
You can extend the battery life by taking advantage of the available energy saving functions.
Charging, caring for and maintaining the battery
BatteryBattery
The notebook’s rechargeable battery can only be charged when the ambient temperature
is between 5 °C / 41 °F and max. 35 °C / 95 °F.
You can charge the battery by connecting the notebook to the mains adapter
Mains adapter connecting", Page 17).
(see "
Please note that the rechargeable battery will not be charged if its state of charge is between
90 % and 100 %. If the state of charge of the rechargeable battery is less than 90 % and
the mains adapter is connected, the battery will be charged to 100 %.
When the battery state of charge is low, a message from the operating system appears.
If you do not connect the mains adapter within about 5 minutes of the message
appearing, your notebook will automatically switch off.
monitoring the battery charging level
BatteryBatterystatusmeter
Windows also has a "Battery status meter" in the taskbar for monitoring the battery capacity. When
you place the mouse pointer on the battery symbol, the system displays the battery status.
Switch the battery off and on
Switch off the
You need the mains adapter to switch the battery on.
► Disconnect the device from the mains adapter and if applicable, from the Port Replicator as well.
► Use a penci
on/off but
The device is currentless.
Switch o
► Connect the device to the mains adapter of the notebook or to the Port Replicator.
►Switch
Fujitsu31
nthebattery
the device on again.
battery
l or a wire (e.g. a paperclip) to press firmly into the opening of the
ton for the battery, this will switch off the system.
Page 36
Working with the notebook
Using the power-management features
PowerPowerBattery
The notebook uses less power when the available power-management features are used. You
will then be able to work longer when using the battery before having to recharge it.
Power efficiency is increased and environmental pollution reduced. By
choosing the best power options, you can make significant savings and
at the same time help protect the environment.
When you close the LCD screen, depending on the setting in Windows, the
notebook automatically enters a power saving mode.
► Select the power management functions in your Control Panel.
If you need further information about an option, you can get help about most settings
by pressing the key combination
Whenthenotebooki
During power savin
orinaswapfileont
Never turn off yo
nearly empty, cl
Fn+F1
s in power-saving mode, the following must be remembered:
g mode, open files are held in the main memory
he hard disk.
ur notebook while it is in a power saving mode. If the built-in battery is
ose the open files and do not go into power saving mode.
to show the Microsoft help.
If you do not intend to use your notebook for a long period of time:
► Exit power saving mode if necessary via the mouse or keyboard or by switching on the
notebook.
► Close all opened programs and completely shut down the notebook.
32Fujitsu
Page 37
Memory cards
Slot
Your notebook is equipped with an integrated memory card reader.
Observe the manufacturer ’s instructions when handling the memory cards.
Memorycard
Supported formats
Your notebook supports the following format:
•Secure Digital (SD
Inserting the memory card
TM
card)
► Carefully push the memory card into the
slot until you feel it click into place. The
label should be facing upward. Do not apply
excessive force, as otherwise the delicate
contact surfaces could be damaged.
Memorycard
Depending on the particular type
used, the memory card may protrude
slightly from the slot.
Working with the notebook
Removing the memory card
Memorycard
In order to protect your data, always follow the correct procedure for removing
the card (see the documentation for your operating system).
► Press on the memory card (1).
Memorycard
The memory card is released and
can now be removed.
► Pull the memory card out of the slot (2).
1
2
Fujitsu33
Page 38
Working with the notebook
Loudspeakers and microphones
MicrophoneLoudspeakersBassloudspeaker(subwoofer)Volumecontro l
You will find information about the exact position of loudspeakers and microphones
in chapter "
Please refer to chapter "
the volume and also enabling/disabling the loudspeakers using key combinations.
Ports and controls", Page 9.
Function keys and key combinations", Page 24 for information on setting
When you connect headphones or external speakers, the built-in speakers are disabled.
Information on connecting headphones and a microphone can be found
in "
Connecting external devices", Page 50.
34Fujitsu
Page 39
Working with the notebook
SIM card
A SIM card (Subscriber Identity Module) is a chip card that is inserted into a
mobile phone or a notebook and, together with a built-in LTE module (Long-Term
Evolution), allows access to a mobile network.
Follow the instructions supplied by the provider of the SIM card.
Your notebook supports the following format: Micro SIM (15 mm × 12 mm)
Inserting the SIM card
► Switch off the battery so that the device is currentless (see "Switch the battery off and on", Page 31
► Open the cover of the SIM card slot (1)
and pull the SIM card holder out (2).
1
2
► Place the SIM card in the carrier and slide the
SIM card fully home into the slot as shown.
The contacts
2
1
► Switch the battery on again (see "
Fujitsu35
Switch the battery off and on", Page 31
card does no
► Close the cover of the SIM card slot (2).
point upwards. The SIM
t latch into place.
Page 40
Working with the notebook
Removing a SIM card
► Switch off the battery so that the device is currentless (see chapter "Switch
the battery off and on", Page 31
► Open the cover of the SIM card slot (1).
► Pull the SIM card holder out of the
1
2
2
1
slot in the direction of the arrow and
remove the SIM card (2).
► Push the SIM card holder into the SIM
card slot (1) and close the cover of
the SIM card slot (2).
► Switch the batter
y on again (see chapter "
Switch the battery off and on", Page 31
36Fujitsu
Page 41
Working with the notebook
Wireless components LAN / Bluetooth / LTE (optional)
The installation of radio components not approved by Fujitsu will invalidate
the certifications issued for this device.
Switching the wireless components on and off
► Press the key with the radio symbolto switch the wireless components on and off (flight
mode).
WirelessLANWirelessLANBluetoothBluetoo th
The wireless component indicator will illuminate when one or more wireless
components are switched on.
If you switch off the radio components, the wireless LAN antenna and the
Bluetooth and LTE module will also be switched off.
Pay attention to the additional safety notes for devices with wireless components
provided in the "Safety/Regulations" manual.
You can obtain more information on LTE from your service provider.
Setting up WLAN access
•Requirement: A WLAN must be available and you must have the
corresponding access information.
Information on configuring the WLAN access can be found in the
documentation for your operating system.
Access via LTE (optional)
You can purchase the accessories for LTE reception from your retailer
or your Fujitsu Technology Solutions dealer.
If you have ordered an LTE module, your device will already be
prepared when you receive it.
You will find information on establishing the connection with the LTE network
in the documentation for the hardware you are using.
Your device can connect with the Internet via the LTE module. To do this,
use one of the following types of connection:
•USB dongle
a USB stick with your mobile phone provider’s SIM card
•a mobile end-device (e.g. mobile phone) with Bluetooth connection
•a mobile end-device (e.g. mobile phone) with data cable
Fujitsu37
Page 42
Working with the notebook
Ethernet and LAN
EthernetLAN
The internal network module of your notebook supports Ethernet LAN. You canuseitto
establish a connection to a local network (LAN = Local Area Network).
► Pull the LAN adapter out of the LAN port on
the notebook in the direction of the arrow.
Your network adm
The network cabl
cable can be obt
Use a shielded n
► Push the LAN adapter upw
1
direction of the arrow (
► Connect the network cable to the
ards in the
1).
LAN adapter (2).
2
► Connect the network
network port.
cable to your
inistrator can help you to configure and use the LAN connections.
e is not included in the delivery scope. This type of
ained from a specialist dealer.
etwork cable (CAT 5e).
38Fujitsu
Page 43
Working with the notebook
Your USB Type-C Port Replicator (optional)
Your Port Replicator is a device that helps you to quickly connect your notebook to
your peripheral devices, such as a monitor, printer, etc.
The features offered by the Port Replicator include standard ports for monitor, audio
and other USB devices, such as mouse and keyboard.
You need only connect the notebook to the Port Replicator in order to
work with your peripheral devices.
Ports on the Port Replic
PortReplicatorPorts
8
1
2
9
10
1 = Combined headphones/microphone port
2 = USB 3.1 Gen1 port (USB Type-A)
3 = VGA monitor port
4 = HDMI port
5 = DisplayPort
6 = LAN port
7 = USB 3.1 Gen1 port only for data
connection (USB Type-C)
ator
3
7
2
6
5
4
8
8 = ON/OFF switch with power-on indicator
9 = DC input connector (DC IN)
10 = USB 3.1 Gen1 port for data connection
and power supply for the notebook
(USB Type-C)
Fujitsu39
Page 44
Working with the notebook
Setting up the port replicator
Select a suitable location for the Port Replicator before setting it up.
Follow the instructions below when doing so:
•Never place the port replicator on a soft surface (e.g. carpeting, upholstered furniture, bed).
This can block the air vents of the notebook and cause overheating and damage.
•Place the port replicator on a stable, flat and non-slip surface. Please note that the
port replicator’s rubber feet may mark certain types of surface.
•Never place the port replicator and the mains adapter on a heat-sensitive surface.
•Do not expose the port replicator to extreme environmental conditions.
Protect the port replicator from dust, humidity and heat.
Connecting the mains adapter to the Port Replicator
► Connect the power cable to the
mains adapter (1).
► Plug the power cable into the mains
socket (2).
3
2
► Connect the mains adapter cable to the DC
jack (DC IN) of the Port Replicator (3).
1
When the notebook is connected to a Port Replicator, the operating system creates
a hardware profile for the "Docked" mode. In this profile, for example, the setting is
saved as to which monitor was last used for output. This profile will be loaded, as
soon as the notebook is connected to a Port Replicator of the same type.
40Fujitsu
Page 45
Working with the notebook
Connect the notebook to the port replicator
► Disconnect the mains adapter cable from the DC socket (DC IN) of the notebook.
1
2
► Connect one end of the USB cable (USB Type-C) to the USB 3.1 Gen1 port with
charging function (USB Type-C) on the notebook (1).
► Connect th
connectio
Fujitsu41
e other end of the USB cable (USB Type-C) to the USB 3.1 Gen1 port for data
n and power supply (USB Type-C) on the Port Replicator (2).
Page 46
Working with the notebook
Switching on the notebook via the port replicator
►PresstheON/
OFF button on the port replicator to switch the notebook on.
Switching off notebook via Port Replicator
► Close all applications and shut down your operating system (please refer
to the manual for the operating system).
► Press the ON/OFF button on the port replicator to switch the notebook off.
If the notebook cannot be shut down properly, press the ON/OFF button
of the notebook for about four seconds. The notebook will switch itself
off. Any unsaved data may however be lost.
Disconnecting the notebook from the Port Replicator
► Disconnect the supplied USB cable (USB Type-C) from the USB 3.1 Gen
1 port (USB Type-C) of the notebook.
42Fujitsu
Page 47
Security functions
Security functions
Securityfunctions
Your notebook has several security features that you can use to secure your
system from unauthorised access.
This chapter explains how to use each function, and what the benefits are.
Please remember that in some cases, for example, forgetting your password,
you may be locked out and unable to access your data. Therefore,
please note the following information:
•Make regular backups to external data carriers such as external hard
drives, CDs, DVDs or Blu-ray Discs.
•Some security functio
of the passwords and ke
If you forget your passwords you will need to contact the our Service
Desk. Deletion or resetting of passwords is not covered by your warranty
and a charge will be made for assistance.
Configuring the fingerprint sensor
FingerprintsensorFingerprints ensor
Whether or not your device has a fingerprint sensor depends on the
device configuration you have ordered.
The fingerprint sensor can record an image of a fingerprint. With additional fingerprint
software, this image can be processed and used instead of a password.
ns need you to choose passwords. Make a note
eptheminasafeplace.
► You must install the fingerprint software
in order to be able to use the
fingerprint sensor (1).
1
The current Workplace Protect software for palm and fingerprint sensors can be found on
the Internet at
The palm vein sensor can record the image of the pattern of the veins of the hand. This image
is evaluated by additional software and can be used instead of a password.
Whether your device has a palm vein sensor depends on the device
configuration you have ordered.
► To be able to use the palm vein sensor
1
(1), you must install the software.
The current Workpl
the Internet at
"
http://www.fuji
ace Protect software for palm and fingerprint sensors can be found on
Your device comes with a Security Lock mechanism for the Kensington Lock Cable. You
can use the Kensington Lock Cable, a sturdy steel cable, to help protect your notebook
from theft. The Kensington Lock Cable is available as an accessory.
Configuring password protection in BIOS Setup Utility
Before using the various options for password protection in the BIOS Setup utility
to increase data security, please observe the following:
Make a note of the passwords and keep them in a safe place. If you forget your
supervisor password you will not be able to access your notebook. Deletion of the
password is not covered by your warranty and a charge will be made for assistance.
Passwordprotection
Your password can be up to
No distinction is made be
Protecting BIOS Setup Utility (supervisor and user password)
If you have opened these operating instructions on the screen, we
recommend that you print them out. You cannot call the instructions onto
the screen while you are setting up the password.
BIOSSetupUtility
The supervisor password and the user password both prevent unauthorised use of the BIOS Setup
Utility. With the aid of the supervisor password you can access all of the functions of the BIOS
Setup Utility, while the user password will only give you access to some of the functions. You
can only set up a user password if a supervisor password has already been assigned.
Please refer to section "Settings in BIOS Setup Utility", Page 57 for a description
of how to call up and operate the BIOS-Setup-Utility.
eight characters long and contain letters and numbers.
tween uppercase and lowercase.
Assigning the supervisor and user passwords
► Start the BIOS Setup Utility and go to the Security menu.
► Select the Set Superviso r Password field and press the Enter key.
With Enter new Password: you are asked to enter a password.
► Enter the password and press the Enter key.
Confirm new Password requires you to confirm the password.
► Enter the password again and press the Enter key.
Changes have been saved is a confirmation that the new password has been saved.
► To set the user password, select Set User Password and proceed exactly as
when configuring the supervisor password.
If you do not want to change any other settings, you can exit BIOS Setup Utility.
►IntheExit menu, select the option Save Changes & Exit.
► Select Yes and press the Enter key.
PasswordSupervisorpasswordUserpassword
The notebook is then rebooted and the new password comes into effect. It will now be necessary
to first enter your supervisor or user password in order to open the BIOS Setup Utility. Please
note that the user password only provides access to a few of the BIOS settings.
Fujitsu45
Page 50
Security functions
Changing the supervisor or user password
You can only change the supervisor password when you have logged into the
BIOS Setup Utility with the supervisor password.
PasswordSupervisorpasswordUserpassword
► Call the BIOS Setup Utility andgototheSe curity menu.
► When changing the password, proceed exactly as for password assignment.
Removing passwords
To remove a password (without setting a new password) perform the following steps:
PasswordSupervisorpasswordUserpassword
► Start the BIOS Setup Utility and go to the Security menu.
► Highlight the Set Supervisor Password or Set U ser Password field and press the Enter key.
You will be requested to enter the current password by the Enter Current Password prompt.
You will be requested to enter a new password by the Enter New Password prompt.
► Press the Enter key twice.
►IntheExit menu, select the option Save Changes & Exit.
► Select Yes and press the Enter key.
The notebook will now reboot with the password removed.
Removing the supervisor password simultaneously deactivates the user password.
Password protection for booting of the operating system
With the superv
section "
also prevent s
Operatingsystem
isor password you have set in the BIOS Setup Utility (see
ning the supervisor and user passwords", Page 45), you can
Assig
tarting of the operating system.
Activating system protection
► Start the BIOS Setup Utility and go to the Security menu.
Operatingsystem
► Select the Password on Bo ot option and press the Enter key.
► Select the desired option (Disabled, First Boot or Every Boot) and press the Enter key
► Select the Save Changes & Exit option under Ex it.
The notebook reboots. You will be prompted to enter your password (the supervisor password).
Deactivating system protection
► Start the BIOS Setup Utility and go to the Security menu.
Operatingsystem
► Select the Password on Bo ot option and press the Enter key.
► Select the Disabled option and press the Enter key.
If you do not want to change any other settings, you can exit BIOS Setup Utility.
► Select the Save Changes & Exit option under Ex it.
The notebook will reboot. The system is no longer password-protected.
46Fujitsu
Page 51
Security functions
Password protection for the hard disk
If a supervisor password has been assigned, a password for the hard disk can
also be set in the Hard Disk Security menu.
The hard disk is protected by this password. Data on this hard disk can only beread
into another system if the correct password has been entered.
Fujitsu47
Page 52
Security functions
Trusted Platform Module (TPM) (device-dependent)
TPMTrustedPlatformModule
To use the TPM, you must activate the TPM in the BIOS Setup before the softwareis installed. The condition for this is that you have assigned at least the supervisor
password (see "
Instructions for how to call up and use the BIOS Setup Utility can be found in
section "
Enabling TPM
•Requirement: You have set a supervisor password, see "Security functions", Page 43.
► Call up the BIOS Setup a
► Mark the TPM (Security Chip) Setting field and press the Enter key
► Select the "Security
Once you have activated the TPM through a reboot, the Clear Security Chip menu option appears.
With Clear Securit
been used. With Ena
Root Keys, AIK - At
Please note that y
encrypted with t
► Select the Exit S
► Press the Enter key and select Yes.
The notebook w
Security functions", Page 43).
Settings in BIOS Setup Utility", Page 57.
nd select the Security menu.
Chip" "Enabled" entry to activate the TPM
yChip, you can delete the owner in the TPM, if the TPM has already
bled, all secret keys generated by applications (e.g. SRK - Storage
testation Identity Keys, etc.) are deleted.
ou will then no longer be able to access the data you have
he keys based on that holder.
aving Changes option in the Exit menu.
ill restart, and TPM will be enabled after the reboot.
Disabling TPM
•Requirement: You have set a supervisor password, see "Security functions", Page 43.
► Call up the BIOS Setup and select the Security menu.
►MarktheTPM (Security Chip) Setting field and press the Enter key.
► Select the "Security Chip" "Disabled" entry to deactivate the TPM
►FromtheExit menu, choose the option Exit Saving Changes.
► Press the Enter key and select Yes.
Your notebook will now restart and TPM will be disabled.
48Fujitsu
Page 53
Security functions
SmartCard reader
Securityfunctions,Securityfunctions
SmartCards are not supplied as standard equipment. You can use all SmartCards that comply with
the ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers.
With the appropriate software you can use your SmartCard as an alternative to password protection,
but also as a digital signature, for encrypting your e-mails or for home banking.
We recommend that you always use two SmartCards. Always keep one of the SmartCards
in a safe place if you are carrying the other SmartCard with you.
In order to be able to take advantage of all the security features of your notebook,
you will need a CardOS SmartCard from Fujitsu.
The SmartCard can only be used with a PIN, offering maximum protection even if
you lose the SmartCard. In order to maximise your security, the CardOS SmartCard
is disabled if three incorrect attempts are made to enter the PIN.
When you use the CardOS SmartCard for the first time, you will either need to enter the
preset PIN "12345678" or the PIN given to you by your systems administrator.
Inserting the SmartCard
Do not use force when inserting and removing the SmartCard.
Make sure that foreign objects do not fall into the SmartCard reader.
►SlidetheSmar
reader with th
some variants
Fujitsu49
tCard into the SmartCard
echipfacingupwards(on
it faces down) and to the front.
Page 54
Connecting external devices
Connecting external devices
Always refer to the safety information provided in "Important notes", Page 12 before
connecting or disconnecting any devices to or from your notebook.
Always read the documentation supplied with the device you wish to connect.
Never connect or disconnect cables during a thunderstorm.
Never pull at a cable when disconnecting it. Always grasp the plug.
With some devices such as USB devices, it is not necessary to switch off
the notebook and the device before connecting/disconnecting. For more
information about whether or not devices need to be switched off, please refer
to the documentation supplied with the external device.
Some of the external devices require special drivers (see the operating
system and external device documentation).
HDMI port
HDMIport
The HDMI port on your notebook or on the optional Port Replicator can be used to connect
an external amplifier, LCD TV or a plasma TV with an HDMI connection.
► Connect the data cable to the
external device.
► Connect the da
port on the not
optional Por
ta cable to the HDMI
ebook or on the
t Replicator.
50Fujitsu
Page 55
Connecting external devices
Connecting an external monitor to the port replicator
An analogue monitor is connected to the analogue VGA monitor port, a digital monitor to the
DisplayPort on the optional Port Replicator. Screen output is limited to a maximum of two screens at
any one time (see "
MonitorVGAconnectionsock etMonitorportMonitorport
Function keys and key combinations", Page 24, section "Toggle screen output").
Analogue VGA monitor port (on optional port
Digital DisplayPort (on optional Port Replicator)
replicator)
► Switchoffthenot
ebook and the external monitor.
► Plug the data cable of the external monitor into the monitor port.
► First switch on
the external monitor and then the notebook.
You can also swi
notebook, see
You can displa
notebook LCD m
tch between the external monitor and the LCD monitor of the
chapter "
Function keys and key combinations", Page 24.
y the same picture on the external monitor and the
onitor simultaneously.
Fujitsu51
Page 56
Connecting external devices
Connecting USB devices
USBports
On the USB ports, you can connect external devices that also have a USB port
(e.g. a DVD drive, a printer, a scanner or a modem).
USB devices are hot-pluggable. This means you can connect and disconnect
devices while your operating system is running.
USB 1.x has a maximum data transfer rate of 12 Mbit/s.
USB 2.0 has a data transfer rate of up to 480 Mbit/s.
USB 3.0 has a data trans
USB 3.1 (Gen1) has a dat
USB 3.1 (Gen2) has a da
Additional informat
ferrateofupto5Gbit/s.
a transfer rate of up to 5 Gbit/s.
ta transfer rate of up to 10 Gbit/s.
ion can be found in the documentation for the USB devices.
► Connect the data cable to the
external device.
► Connect the data cable to a USB
port of the notebook.
Device drivers
USB devices will be automatically recognised and installed by your operating system.
52Fujitsu
Page 57
Connecting external devices
USB connection with charging function (USB Type-C)
USBconnectionwithchargingfunction(USBType-C)
You can operate and charge the notebook at this USB port via the docking station which is available
as an accessory (see "
Connect the notebook to the port replicator", Page 41).
In addition, you can charge a connected USB device or operate devices
without additional power supply.
This is also possible with connected notebook computers by going to the BIOS Setup Utility
under the menu Advanced > Miscellaneous Configurations and activating the function USB Type-C
Power Delivery on System-Off. Instructions for how to call up and operate the BIOS Setup
Utility can be found in section "
Settings in BIOS Setup Utility", Page 57.
USB devices are hot-pluggable. This means you can connect and disconnect
the cables of USB devices while the system is running.
Additional information can be found in the documentation for the USB devices.
► Connect the data cable to the
external device.
+
► Connect the data cable to a USB port
(USB Type-C) of the notebook.
Fujitsu53
Page 58
Connecting external devices
USB port with charging function (Anytime USB charge)
You can use this USB port to charge or supply power to a connected USB device (e.g.
to charge a PDA or a mobile phone or to connect a USB lamp).
Charging is also possible when the notebook is switched off, if the Anytime USB Charge function
is activated in the Advanced menu of the BIOS Setu p Utility. If the setting AC is selected,
the device will only be charged when the mains adapter is connected.
Please refer to section "
of how to call up and operate the BIOS-Setup-Utility.
USBchargingfunction
It is recommended that the notebook be operated with the power supply connected
whenever the USB port with charging function is in use, as this function willdrain
the battery more quickly if an external USB device is being charged.
The power supply unit must already be connected when the notebook is
switched off, as otherwise the USB charging function will be disabled and
the connected USB devices will not be charged.
Some USB devices (e.g. mobile telephones) require a driver in order to utilise the
USB charging function. In this case the USB charging function will not work when the
notebook is switched off, as no drivers are active when the notebook is switched off.
Settings in BIOS Setup Utility", Page 57 for a description
► Connect the data cable to the
external device.
► Connect the data cable to a USB port
(Anytime USB charge) of the notebook.
How to remove USB devices correctly
Always cor
to ensure
► Left click on the icon to safely remove hardware, located in the taskbar.
► Select t
►PresstheEnterkey.
54Fujitsu
he device which you want to shut down and remove.
r the dialogue box which tells you that it is now safe to remove the device.
Wait fo
rectly remove the device according to the rules described below,
You can connect a headset, headphones or external loudspeakers to your
notebook via the headset port.
► Connect the audio cable to the
external device.
► Connect the audio cable to the headset
port of the notebook.
The internal loudspeakers are disabled.
If you buy a cable from a retailer, please note the following information:
The headset port on your notebook is a "3.5 mm jack socket".
If you want to connect a headset, headphones or loudspeakers, you
will need a "3.5 mm jack plug".
Fujitsu55
Page 60
Removing and installing components
during servicing
Removing and installing compo
during servicing
Only qualified technicians should repair your notebook. Unauthorised
opening or incorrect repair may greatly endanger the user (electric shock,
fire risk) and will invalidate your warranty.
The BIOS Setup Utility allows you to set the system functions and the hardware
configuration for the notebook.
When it is delivered, the notebook is set to factory default settings. You can
change these settings in BI OS Setup Utility. Any changes you make take effect as
soon as you save and exit the BIOS Setup Utility.
The BIOS Setup Utility program contains the following menus:
Info
System
Advanced
Security
Boot
Exit
Displays information relating to the BIOS, processor and notebook
Set calendar and clock, configure SATA drive
Configuration of various hardware components, such as mouse, keyboard,
processor
Password settings and security functions
Configuration of the start-up sequence
Exits the BIOS Setup Utility
Starting the BIO
► Reboot the device (switch off/on or reboot the operating system).
BIOSSetupUtility
Depending on the Fast Boot setting in the BIOS Setup utility, the following
information may appear on the screen during start:
<F2> BIOS Setup <F12> Boot Menu
►Pressthefunctionkey
► If a password has been assigned, enter the password and press the Enter key.
If you have forgotten the password, contact your system administrator
or contact our customer service centre.
The BIOS Setup Utility starts.
S Setup Utility
F2
.
Fujitsu57
Page 62
Settings in BIOS Setup Utility
Operating BIOS Setup Utility
BIOSSetupUtility
Press the
of the individual settings is shown in the right-hand window of the BIOS Setup Utility.
With the
► Use the cursor keys
The menu is displayed on the screen.
► Select the option you want to change with the cursor keys
►PresstheEnterkey.
► Press the
► For future reference, make a note of the changes you have made (for example, in this manual).
F1
key to display help on the operation of the BIOS Setup Utility. The description
F9
key you can load the default settings of the BIOS Setup Utility.
←
→
or
to select the menu you wish to access to make changes.
ESC
key to exit the selected menu.
↑
or↓.
58Fujitsu
Page 63
Settings in BIOS Setup Utility
Exiting BIOS Setup Utility
BIOSSetupUtility
You need to select the desired option in the Exit menu and activate it by pressing the Enter key:
Exit Saving Changes - save ch
► To save the current menu settings and exit the BIOSSetup Utility,selectExit Saving Changesand Yes.
► To discard the changes, select Exit Discarding Changes and Yes.
The settings in place when BIOS Setup Utility was called remain effective. BIOS
Setup Utility is terminated and the notebook is rebooted.
Load Setup Defaul
► To copy the standard entries for all menus of the BIOS Setup Utility,
choose Load Setup Defaults and Yes.
ts – Copy Standard Entries
Discard Changes – Discard changes without exiting
the BIOS Setup Utility
► To discard the changes you have made, select Discard Changes and Yes.
ThesettingsinplacewhenBIOS Setup Utility was called remain effective.
You can now make additional settings in the BIOS Setup Utility.
► If you want to exitBIOS Setup Utilitywith these settings, select Exit Saving Changes and Yes.
Save Chan
ges - save changes without exiting
the BIOS Setup Utility
► To save the changes, select Save Changes and Yes.
The changes are saved. You can now make additional settings in the BIOS Setup Utility.
► If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes.
Save Changes and Power Off
► To save the changes and switch off your device, select Save Changes and Power Off and Yes.
The changes are saved. Your device is shut down.
Fujitsu59
Page 64
Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTipsFaultTroubleshooting
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
► Make a note of the steps and the circumstances that led to the fault. Also
► Switch the notebook off.
► Please contact the Hotline/Service Desk.
Follow the safety notes in the "Safety/Regulations" manual when
connecting or disconnecting cables.
make a note of any error messages displayed.
The telephone numbers can be found at: "http://support.ts.fujitsu.com/contact/servicedesk".
Have the following information ready when you call:
•The model name and serial number of the notebook. The serial number is
located on a sticker on the underside of the notebook.
•Notes of any messages that appear on the screen and information on acoustic signals.
•Any changes you have made to the hardware or software since
receiving the notebook.
•Any changes you have made to the BIOS Setup settings since receiving the notebook.
•Your system configuration and all peripheral devices connected to your system.
•Your sales contract.
Our notebooks
means that con
in terms of we
configuratio
compared to a
games with i
been appro
losses or m
versions c
Help if pr
Should you encounter a problem with your computer that you cannot resolve yourself:
► Note the ID number of your device. The ID number is found on the type rating
plate on the back or underside of the casing.
► Contact the Service Desk responsible for your country for clarification of the problem:
http://support.ts.fujitsu.com/contact/servicedesk". When you do this, please have
"
ready the ID number and serial number of your system.
60Fujitsu
oblems occur
have been designed primarily with mobile applications in mind. This
siderable effort has been made to optimise components and equipment
ight, space and energy requirements. Depending on the particular
n you have purchased, it is possible that functionality may be slightly reduced
desktop PC if you are running processor-intensive gaming software, e.g.
ntensive 3D graphics. Updating your hardware with drivers which have not
ved by Fujitsu Technology Solutions may result in performance losses, data
alfunction of the equipment. A list of approved drivers and current BIOS
an be downloaded from: "
http://support.ts.fujitsu.com/Download/Index.asp"
Page 65
Troubleshooting and tips
Reset by switching off the battery
If the device no longer responds and does not react to the ON/OFF switch, use the battery
on/off button to switch the device off, it is located on the bottom of the device.
► Switch the battery off, then switch it on again (see chapter "
Switch the battery off and on", Page 31
Restoring the hard disk contents under Windows
ring
Harddisk:Operatingsystem,resto
You can use the "Windows Recovery CD" (optionally available) and the "Drivers & Utilities
CD/DVD" to reinstall the operating system.
The instructions are provided on the case of the Recovery CD.
To perform the following steps, you must connect an external optical
drive (available as an option) to the device.
During the reinstall process your personal files and any installed programs
will be deleted. We advise you to backup your files to an external hard
drive, or CD / DVD disk before you start.
► Switch the noteb
Depending on the Fast Boot setting in the BIOS Setup utility, the following
information may appear on the screen during start:
<ESC>Diagnos
► When this mes
ook on.
tic screen <F12>Boot Menu <F2>BIOS Setup
sage appears, press the function key
F12
.
► Insert the "Windows Recovery CD" into the optical drive.
► Select CD-R
OM and press the Enter key.
► Follow the instructions on the screen.
After the i
component
► Insert th
nstallation you must install all the drivers again. Some installed hardware
s will not be correctly supported until this has been done.
e "Drivers & Utilities" CD/DVD into the optical drive. The CD starts automatically.
► Click on the Desk Update button.
► Select A
utomatic driver installation (Express) and click on Start installation.
► Follow the instructions on the screen.
►Restar
t your notebook when the driver installation is completed.
Time and date are incorrect.► With the BIOS-Setup-Utility,
If the time and date are still set incorrectly after
switching on the notebook.
date and time in the main menu.
► Please contact your sales out
Hotline/Service Desk.
correct
you can set the
let or our
When certain characters are entered on the
keyboard, only numerals are written
CauseTroubleshooting
The virtual numeric keypad of your device is
activated, see "
Virtual numeric keypad", Page 24
The notebook’s LCD s
ark
LCDscreenLCDscreenistood
CauseTroubleshooting
Monitor is switched off.
External monitor or television set connected.► Press the key to switch screen output, see
► Press the
creen remains blank
► Press a key or touch
Function keys and key combinations",
"
Page 24.
Num
key.
the touchpad.
The LCD screen is difficult to read
LCDscreenLCD screen
CauseTroubleshooting
Reflected glare► Turn the notebook or alter the tilt of the LCD
screen.
► Increase th
e brightness of the screen.
62Fujitsu
Page 67
Troubleshooting and tips
The external monitor remains bl
Monitor
CauseTroubleshooting
Monitor is switched off.► Switch the external monitor on.
Power saving has been activated (monitor is
blank).
Brightness is set to dark.
Screen output is set to the notebook’s LCD
screen
The external monitor’s
cable is not connected p
power cable or data
roperly.
► Press any key to continue.
► Adjust the brightness of the
► Press the key to switch scr
► Switch off the external monitor and the
► Check whether the power cable is plugged
► Check whether the data cable is properly
► Switch on the external monitor and the
ank
monitor.
een output, see
Function keys and key co
"
Page 24.
notebook.
properly into the external monitor and into
the power socket.
connected to the notebook and the external
monitor (if it is plugged in with a connector).
notebook.
mbinations",
The external monitor is blank or the image is unstable
ScreenMonitor
CauseTroubleshooting
The wrong external monitor has been selected
or the wrong screen resolution has been set for
the application program.
► Stop the appli
Windows by pre
error persist
use the key fo
(see "
Functi
Page 24)toswi
notebook. C
► Set the screen resolution: Set the screen
resolution as described in the documentation
for your operating system.
►Selectmo
describe
operatin
cation program under
s after stopping the program,
r switching screen output
on keys and key combinations",
hange the following setting:
nitor: Select monitor 1 or 2 as
d in the documentation for your
g system.
Alt+F4
ssing
tch to the LCD screen of the
.Ifthe
Fujitsu63
Page 68
Troubleshooting and tips
The notebook cannot be started
Notebook
CauseTroubleshooting
The battery is dead.
► Charge the battery.
or
► Connect the mains adapter to t
notebook.
The power adapter is not co
nnected correctly.
► Check whether the mains adapter is
connected correctly to the notebook.
► Switch the notebook on.
The notebook stops working
NotebookEnergysavingmode
CauseTroubleshooting
Notebook is in energy saving mode.► Leave energy saving mode.
An application programme has caused the
malfunction.
The battery is dea
d.
► Close the applicati
the notebook (by res
system or switchin
on again).
► Charge the battery.
or
► Connect the mai
notebook.
on program or restart
tarting the operating
g the device off and back
ns adapter to the
he
The printer does not print
snotprint
Printerdoe
CauseTroubleshooting
The printer is not switched on.► Make sure that the printer is switched
The printer is not connected correctly.
The printer driver is faulty or not correctly
installed, or it is the wrong printer driver.
64Fujitsu
on and ready for operation (refer to the
documentation supplied with the printer).
► Check that the data cable connecting
the notebook to the printer is properly
connected.
► Check that the data cable connecting
the notebook to the printer is properly
connected.
► Check w
loaded
hether the correct printer driver is
(refer to the printer documentation).
Page 69
Troubleshooting and tips
The wireless connection to a net
Thewirelessconnectiontoanetw orkdoesnotwork
CauseTroubleshooting
The wireless component is disa
The wireless component is enabled. Despite
this, the wireless connection to a network does
not work.
SmartCard reader is not
Cause
Chip card inserted incorrectly.
bled.
► Switch the wireless component on (see
► Check whether the wireless connection is
► Further information on using the wireless
recognised.
Troubleshooting
► Make sure you have ins
► Check whether the SmartCard you are using
work does not work
"
Switching the wireless components on and
off", Page 37).
switched on via the software.
component can be found in the help files.
erted your
SmartCard into the Sm
with the chip facing
(device-dependent
is supported. Your SmartCard must comply
with the ISO standard 7816-1, -2, -3 and -4.
artCard reader
upwards/downwards
).
SmartCard PIN forgotten
Cause
PIN forgotten► If you are working in a network, contact your
Troubleshooti
system administrator, who can unlock your
system with a Supervisor PIN.
ng
SmartCard lost
Cause
SmartCard lost► If you are working in a network, contact your
Fujitsu65
Troubleshooting
system administrator, who can boot up your
notebook with a Supervisor SmartCard.
Page 70
Troubleshooting and tips
Error messages on the screen
ErrormessagesonthescreenErrormessage:
This section describes the error messages generated by the BIOS Setup. Error messages displayed
by the operating system or programmes are described in the relevant documentation.
If the error message appears repeatedly, despite troubleshooting measures, please
contact the place of purchase or our customer service centre.
Error message/causeResolution
CMOS battery bad
If the error message occurs repeatedly, the
buffer battery in the notebook is flat.
System CMOS checksum bad - default configuration
used
The system configuration information is
incorrect.
Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz
When testing the extended memory an error has
resulted at the address xxxx.
Failure Fixed Disk n
The settings of the hard disk drive are incorrect.
Keyboard controller error
Keyboard error
nn Stuck key
Operating system not found
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs
during the self-test before starting the operating
system.
► Contact your sales outlet
service centre.
► Switch the notebook of
► Switch the notebook on.
► Press the function k
BIOS Setup.
►IntheBIOS Setup, select the Exit menu.
► Select the entry Lo
► Select OK and press the Enter key.
► Check whether the additional memory
module has been inserted correctly.
► Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
► Switch the notebook off using with the
ON/OFF button.
► Wait 3 - 5 seconds and switch on the
notebook again.
If you are using an external keyboard:
► Check the connection and reboot the
notebook.
► Make sure that no key is pressed.
►Check
in the BIOS Setup whether your hard
as been set correctly.
disk h
► Make sure that the operating system is
installed on the corresponding drive.
F1
► Press the
function key to start the
operating system.
► Press the function key
BIOS Setup.
or our customer
f.
F2
ey
to access the
ad Setup Defaults.
F2
to access the
66Fujitsu
Page 71
Error message/causeResolution
Previous boot incomplete - Default configuration
used Due to an error during the previous system
►Pressthe
to do so.
boot, default values were used for certain
settings. Check the settings in the BIOS Setup.
Real time clock error
► Contact your sales outlet or
service centre.
nnnnK Shadow RAM failed a
Bits: zzzz
System battery is dead - Replace and run SETUP
t offset: xxxx Failing
► Contact your sales outlet or our customer
service centre.
► Contact your sales outlet or our customer
service centre.
System cache error - Cache disabled
► Contact your sales out
service centre.
System timer error
► Contact your sales outlet or our customer
service centre.
Troubleshooting and tips
F1
function key when prom
our customer
let or our customer
pted
Fujitsu67
Page 72
Technical data
Technical data
Technicaldata
LIFEBOOK
Technicaldata
Ambient conditions
Operating temperature5 °C to 35 °C / 41 °F to 95 °F
Dimensions
Width x depth x height
Weight
Main memory
SlotsMaximum 20 GByte DDR4 SO-DIMM
The data sheet for the device provides further technical data. You can
find the data sheet on your device or you can download it from the
Internet at "
http://www.fujitsu.com.fts/support/".
309 mm x 212.5 mm x 15.5 mm (without rubber
feet) /
12.17 inches x 8.37 inches x 0.61 inches
(without rubber feet)
about 0.92 kg with 50 Wh rechargeable battery /
about 2.03 lbs with 50 Wh rechargeable battery /
1 fixed slot with 4 Gbyte (soldered)
1 slot 260 pin DDR4 2400 MHz SO-DIMM
4 GByte, 8 GByte or 16 GByte modules
Rechargeable battery
You can find information on the batteries used in your device on the
Internet at "
Rated voltage14.4 V
Rated capacity3490 mAh
Rated voltage7.2 V
Rated capacity3490 mAh
68Fujitsu
http://www.fujitsu.com.fts/support/".
4-cell battery 50 Wh
2-cell rechargeable battery 25 Wh
Page 73
Mains adapter
Technicaldata
Electrical data
Primary65 W
Rated voltage
Rated frequency50 Hz – 60 Hz (automatic)
Secondary
Rated power voltage19 V
Max. rated current3.42 A
100 V – 240 V (automatic)
Technical data
An additional mains ad
apter or power cable can be ordered at any time.
USB Type-C Port Replicator (optional)
Electrical data
Safety regulations complied withCE
Protection classII
Ports
Monitor port (analogue)
HDMI port1 x
DisplayPort1 x
Maximum resolution of an external monitorVGA: 1920 x 1200 pixels
LAN portRJ45
USB (Universal Serial Bus)3 x USB 3.1 Gen 1, 2 x USB Type-C
Microphone port / Line In / headphones port
/LineOut
15-pin
HDMI or Display Port: 4096 x 2160 pixels
3.5mmstereominijack
Fujitsu69
Page 74
Technical data
Mains adapter for use with the notebook
and port replicator
Connect only the 90 W mains adapter to the USB Type-C Port Replicator.
The following technical data applies to the mains adapter supplied with the notebook
and USB Type-C Port Replicator, which you can order separately.
Primary
Rated voltage
Rated frequency50 Hz to 60 Hz (automatic)
Max. rated current0.7 A to 1.2 A
Secondary
Nominal power
Rated voltage19 V
Max. rated current
An additional mains adapter or power cable can be ordered at any time.
100 V to 240 V (automatic)
65 W / 90 W
3.42 A / 4.74 A
70Fujitsu
Page 75
Manufacturer’s notes
Manufacturer’s notes
Disposal and recycling
Notes
You can find information on this subject on your notebook or on our website