Fujitsu LIFEBOOK U937, LIFEBOOK E548, LIFEBOOK E558 Operating Manual

Page 1
Operating Manual

FUJITSU LIFEBOOK U937

System
Page 2
Contact address in North America
FUJITSU AM
ERICA INC.
1250 East Arques Avenue, Sunnyvale,
CA 94085-3470, U.S.A.
e: 800 831 3183 or 408 746 6000
http://solutions.us.fujitsu.com"
"
"http://solutions.us.fujitsu.com/contact"
Have a qu
estion? Email us at: "
AskFujitsu@us.fujitsu.co m"
Copyright
ujitsu America, Inc. All rights reserved
©2017F
FPC65-7748-01
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FUJITSU LIFEBOOK U937
Operating Manual
Declarations of conformity 7 Fujitsu Contact Information 8 Ports and controls 10 Important notes 12 First-time setup of your device 17 Working with the notebook 20 Security functions 43 Connecting external devices 49 Removing and installing components
during servicing 55 Settings in BIOS Setup Utility 56 Troubleshooting and tips 59 Technical data 66 Manufacturer’s notes 69 Appendix 77 Index 88
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Copyright and Trademark Information
Fujitsu America, Inco rporated has made every effort to ensure the accuracy and completeness of this document; however, as ongoing development efforts are continually improving the capabilities of our products, we cannot guarantee the accuracy of the contents of this document. We disclaim liability for errors, omissions, or future changes.
Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited or its subsidiaries in the United States and other countries.
Intel and Intel Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., USA. The terms HDMI an d HDMI High-Denition Multimedia Interface and the HDMI
Logo are either a registered trademarks or trademarks of HDMI Licensing, LLC in the United States and/or other countries.
USB Type-C is a trademark or registered trademark of the USB Implementers Forum in the USA and other countries.
USB Type-C is a trademark or registered trademark of the USB Implementers Forum in Canada and other countries.
All other trademarks specied here are the property of their respective owners.
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Contents

Contents
Declarationsofconformity ............................................................. 7
Fujitsu Contact Informatio
Notational conventions .................................................................. 9
Portsand controls ..................................................................... 10
Important notes ........................................................................ 12
Safety instructions ...................................................................... 13
Additional safety note
Energy saving .......................................................................... 14
Energy saving under Wi
Traveling with your n
Before youtravel ................................................................... 15
Transporting the n
Cleaning the noteb
First-timesetupofyourdevice ......................................................... 17
Unpacking and checking the device . . . ................................................... 17
Choose a location . ...................................................................... 18
Connecting the AC adapter . . . ........................................................... 18
Switching on the device for the rst time .................................................. 19
Installing Bonus Apps . . . . . ........................................................... 19
Working with t
Status indica Switching th Switching th
Keyboard ............................................................................... 23
Hot keys an d F-Lock sett Key combina Virtual nu Country a
Touchpad
Touc h s
Webcam Recha
Usin Memo
Spe Wi
and touchpadbuttons ..........................................................
Moving th Selecti Executi Draggin
creen/LCD screen without touch function (device-depen dent) . . . .....................
Using
rgeable battery ...................................................................
ing, caringforandmaintainingthebattery .......................................
Charg
hing the battery on andoff ......................................................
Switc
g the energy saving functions . .......................................................
ry cards ..........................................................................
orted formats ..................................................................
Supp
erting thememory card ...........................................................
Ins
oving the memory card ..........................................................
Rem
aker and microphones . . . . ...........................................................
reless LAN/Bluetooth wireless co mponents .............................................
ook ..................................................................
he notebook ............................................................
tors ........................................................................
e notebook on . . . . ...........................................................
e notebook off . . . . ...........................................................
function keys ...........................................................
ing .......................................................................
tions ...................................................................
mber keys .................................................................
nd keyboardsettings .......................................................
epointer ..................................................................
ng an item ....................................................................
ng commands . . . . . ...........................................................
gitems ......................................................................
ngers .......................................................................
...............................................................................
n ............................................................
s for devices with wireless components .. .............................
ndows .......................................................
otebook . ............................................................
otebook ...........................................................
14
14 14
16 16
20
20 22 22
25 27 28 29 29 30 30 30 30 31 31 32 33 33 33 34 35 36 36 36 36 37 37
8
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Contents
Switching the wire less components on and off ......................................... 37
Conguring WLANaccess ........................................................... 37
Further information onWLANandBluetooth ........................................... 38
Ethernet andLAN ....................................................................... 38
Your USB Type-C dock (optional) . ........................................................ 39
Dock connections ................................................................... 39
Setting upthedock .................................................................. 40
Connect the AC adapter to the dock . ................................................. 40
Connect the notebook to the do ck .................................................... 41
Switching on the notebook via the dock . . ............................................. 42
Switching off the dock via the operating system . . . . . . .................................. 42
Separating the notebook from dock . ................................................. 42
Security functions ..................................................................... 43
Conguring the ngerprint sensor ........................................................ 43
Setting upthepalmvein sensor .......................................................... 44
Using the Security Lock ................................................................. 44
Conguring password protection in BIOSSetupUtility ...................................... 45
Protecting BIOS Setup Utility (super visor passw ord and user password) . . ............... 45
Password protection for booting the operating system .................................. 46
Password protection forthehard disk ................................................. 47
Trusted Platform Module - TPM (device dependent) . . . . . . .................................. 47
Enabling TPM ....................................................................... 47
Disabling TPM ...................................................................... 47
Smart Card reader . . . . . . ................................................................ 48
Inserting the Smart Card ............................................................. 48
Connecting external devices ........................................................... 49
HDMI port .............................................................................. 49
Connecting an external monitor to the dock . . ............................................. 50
Connecting USB devices ................................................................ 51
USB port with chargingfunction (USBType-C) ......................................... 52
USB port with chargingfunction (Anytime USB charge) ................................. 53
How to removeUSBdevices correctly ................................................ 53
Headset port ........................................................................... 54
Removing and installing components during servicing . . ............................... 55
Settings in BIOS Setup Utility . . ........................................................ 56
Starting theBIOS Setup Utility ........................................................... 56
BIOS Setup Utility operation . ............................................................ 57
Exiting BIOSSetup Utility ................................................................ 58
Exit Saving Changes - save changes and exit BIOS Setup Utility . . . . ................... 58
Exit Discarding C hanges - Reject changes and exit BIOS Setup Utility ................... 58
Load SetupDefaults –load default values ............................................. 58
Discard Changes - Discard Changes without exiting BIOS Setup U tility . . . ............... 58
Save Changes - save ch anges without exiting the BIOS Setup Utility . ................... 58
Save changes and power off ........................................................ 58
Troubleshooting and tips .............................................................. 59
Help if problems occur ................................................................... 59
Reset by switching thebattery off ........................................................ 60
If you needtorestore your system ........................................................ 60
The notebook’s dateortimeisincorrect ................................................... 60
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Contents
When certaincharacters areentered on thekeyboard, onlynumerals arewritten ............. 60
The notebook’s LCD screen remains blank . . . . ............................................ 60
The LCD screen of the notebook is difcult toread ......................................... 60
The externalmonitor remains blank ...................................................... 61
The externalmonitor is blank or theimageisunstable ..................................... 61
The notebook does not start a fter switching it on . . . ........................................ 62
The notebook stops working . . ........................................................... 62
The printer does not print . . . . . ........................................................... 62
The wireless connection to a netwo rk does not work . . . .................................... 63
Smart Card reader is not recognized . . . ................................................... 63
Smart Card PIN forgotten ................................................................ 63
Smart Card lost ......................................................................... 63
Error messagesonthescreen ........................................................... 64
Technical data ......................................................................... 66
LIFEBOOK ............................................................................. 66
Rechargeablebattery ................................................................... 66
Power adapter .......................................................................... 67
WLAN specications .................................................................... 67
Manufacturer’s notes .................................................................. 69
Disposal andrecycling .................................................................. 69
Recycling your battery ................................................................... 69
DOC (IndustryCANADA) Notices ........................................................ 70
ENERGY STAR Compliance ............................................................. 71
Declarationsofconformity ............................................................... 72
FCC Regulatory Information . . ........................................................... 73
Regulatory Notes and Statements . ................................................... 73
Canadian Notice / Avis pour le Canada ................................................... 75
Canadian Notice . . .................................................................. 75
Avis pour le Canada . . . . . . ........................................................... 76
Appendix .............................................................................. 77
Before Using the Optional Wireless LAN . . . . . . ............................................ 77
Wireless LANDevices CoveredbythisDocument ...................................... 77
Characteristics of theWLANDevice .................................................. 77
Wireless LANModes Using this Device ............................................... 78
Deactivating/Disconnecting the WLAN Device . ........................................ 80
Conguring theWireless LAN ............................................................ 80
Conguring theWLANUsingWindows ................................................ 80
Connection to the network ........................................................... 80
Troubleshooting the WLAN ........................................................... 81
Using the Bluetooth Device .............................................................. 83
Image BackupandRecovery Procedures ................................................. 83
Windows 10 Procedures . . ........................................................... 83
Creating arecovery drive ............................................................ 84
Recovery options in W indows 10 . . ................................................... 84
Downloading driver updates . . ........................................................... 87
Index .................................................................................. 88
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Contents
6 Fujitsu
Page 9

Declarations of conformity

Declarations of conformity
DECLARATION OF CONFORMITY
according to FCC Part 15
Responsible Party Name: Fujitsu America, Inc. Address: 1250 E. Arques Avenue Sunnyvale, CA 94085 Telephone: (408) 746-6000 Declares that product: Base Model Configuration: FUJITSU LIFEBOOK U937 Complies with Part 15 of the FCC Rules.
This device complies with Part 15 of the FCC rules. Operations are subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation.
Fujitsu 7
Page 10

Fujitsu Contact Information

Fujitsu Contact Information
Service and Support
You can contact Fujitsu Service and Support in the following ways:
Toll free phone: 1-800-8Fujitsu (1-800-838-5487)
Website: "
Fujitsu Shopping Online
Please go to "
Maintaining Latest Conguration
To ensure t hat yo u always have the most current driver updates related to your system, you should occasionally access the Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is available from the Fujitsu Support site. FSDM will allow you to view a list of the most current drivers, utilities and applications to determine whether you have the latest versions. If you have a Windows 10 opera ting system, you will need to go to the Support Site to download the FSDM Utility: "
Limited Warranty
Your LIFEBOOK notebook is backed by a Fujitsu International Limited Warranty. Check the Limited Warranty Terms and Conditions Booklet that came with your note book.
http://solutions.us.fujitsu.com/www/content/support/contact/index.php"
Before you place the call, have the following information ready so that the c ustomer support representative can provide you with the fastest possible solution:
Product name
Product conguration number
Product serial number
Purchase date
Conditions under which the problem occurred
Any error messages that have occurred
Type of device connected, if any
http://www.shopfujitsu.com/store/ ".
http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS".
8 Fujitsu
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Notational conventions

Pay particular attention to text marked with this symbol. Failure to observe this warning will endanger your life, will damage the device or lead to loss of data. The warranty will be invalidated if the device becomes d efective through failure to observe these w arnings.
Indicates important informa
Fujitsu Contact Information
tion which is required to use the device properly.
This style
This style
This style
"This style" indicates
Key
This style indicates terms and text that are emphasized or highlighted, e.g.: Do not
indicates an activity th at must be performed indicates a result
indicates data entered the command line, e.g. start a program (star
indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
indicates
terms and texts used in a software interface, e.g.: Click o n Save.
names of programs or les, e.g. Windows or setup.exe.
Cross-references to another section, e.g. "Safety information"
cross-references to an external source, e.g. a web address: For more information, go to "
names of CDs, DVDs and titles or designations of other materials, e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
indicates a key on the keyboard, e.g:
switch off the device
using the keyboard in a program dialogue or at
your password (Name123)oracommandusedto
t.exe)
http://solutions.us.fujitsu.com/"
F10
Fujitsu 9
Page 12

Ports and controls

Ports and controls
This chapter presents the individual hardware components of your device. It gives an overview of the indicators and connections of the device. Please familiarize yourself with these components before you start to work with the device.

Front

1
2
3
1
8
1 = Microphone 2 = Webcam 3 = Webcam LED 4 = Status indicators 5 = ON/OFF button
7
4
6 = Fingerprint sensor (optional) or palm
7 = Touchpad 8 = Touchpad buttons
4
5
6
vein sensor (optional)
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Page 13

Left-hand side

Ports and controls
1 2 3 4 65
1 = DC input connector (DC IN 2 = H DMI port 3 = USB 3.1 port with system
function (USB Type-C®)

Right-hand side

1 = Slot for memory 2=USBport3.0

Bottom

cards
1
)
charging
4 = USB port 3.0 with chargin
(Anytime USB charge) 5 = Headset port 6 = Smart Card reader
1 2 3 4
3 = LAN connector ( 4 = Security Lock device
pull-out)
1
g function
2
1 = Speaker 2 = ON/OFF button for rechargeable
Fujitsu 11
battery (recessed)
Page 14

Important notes

Important notes
ImportantnotesNotes
This chapter contains essential safety information which must be followed when wo rking with your notebook. Oth er notes also provide useful information which will help you with your notebook.
12 Fujitsu
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Safety instructions

SafetyinformationInformation,
Please observe the following safety information. Please pay special attention to the sections in the manual marked
with the symbol on the left. When connecting and disconnecting cables, observe the relevant
notes in this operating manual. Read the information on the ambient conditions in the "
chapter and the "First-time setup of your device", Page 17 chapter before preparing your notebook for use and switching it on for the rst time.
When cleaning the device, please observe the relevant notes in the section "
Cleaning the notebook", Page 16.
Pay attention to the additional safety notes for devices with wireless c omponents provided in the "Safety/Regulations" manual.
Please refer to the notes in the chapter "
components during servicing", Page 55.
When handling this device, you will come into contact with lead, a chemical which in California is held to be a possible cause of birth defects and other damage to fertility.
Wash your hands after using the device. Do not place the device on uneven or unstable surfaces. Do not place any objects on the device. Do not apply any pressure to the device. Do not use the corners of the display to move it. Turn the display carefully. In doing so, do not use excessive force. Lift and carry the device by holding it at the bo ttom and not just at the display. Prevent harsh impacts, vibrations and shaking of the device and the display. On devices with touchscreen: Use very little pressure to carefully
tap and w rite on the display. Keep the ventilation slots free. Switch off the device before you put it inside a bag or backpack. In emergencies (e.g. damage to the device or power cable, entry of liquids
or foreign objects), immediately switch off the device and disconnect the AC plug. Short circuit, smoke and/or re may occur as a result. Please contact your sales outlet or our Hotline/Service Desk.
Important notes
Technical data", Page 66
Removing and installing
otebook complies with the relevant safety regulations for data processing equipment.
This n
have any questions about setting up your notebook in the intended environment,
If you
e contact your sales outlet or our Hotline/Service Desk.
pleas
Fujitsu 13
Page 16
Important notes

Additional safety notes for devices with wireless components

WirelesscomponentsWirelessLANBluetooth,Safetynotes
If a wireless component (Wireless LAN, Bluetooth) is incorporated in yo ur notebook, you must be sure to observe the following safety notes when using your notebook:
Switch off the wireless components when you are in an aircraft or driving in a car.
Switch off the wireless components when you are in a hospital, an ope rating room or near a medical electronics system. The transmitted radio waves can impair the operation of medical devices.
Switch off the wireless components, when you let the device get near ammable gases or into hazardous environments (e.g. gas station, paintshops), as the transmitted radio waves can cause a n explosion or a re.
For further information on how to switch the wireless components on and off, refer to chapter "
Switching the wireless components on and off", Pa ge 37 .

Energy saving

NotesEnergyPowersaving
Switch the notebo they are not in us will then be abl
Energy savin
Make use of the available energy saving functions as described in chapter
Using the energy saving functions", Page 35.
"
ok off when it is not in use. Switch off any connected external devices when
e. If you use the energy saving functions, the notebook use s less power. You
e to work for longer before having to recharge the battery.
The energy effic You save money
iency is increased and environmental pollution is reduced.
and help protect the environment.
g under Windows

Traveling with your notebook

peration
k Mobileo
NotesTrans portNoteboo
Please ob
serve the points listed below when traveling with your notebook.
14 Fujitsu
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Important notes

Before you travel

Back up important data stored on your hard disk.
NotebookTraveling,notebook
Switch off the wireless component for data security reasons. With data trafficviaawireless
connection, it is also possible for unauthorized third parties to receive data.
Information on activating data encryption is provided in the documentation for your wireless component.
If you wish to use your notebook during a flight, check with the ight attendants if its use is safe.
When traveling in other countries
If you are traveling abroad, check that the AC adapter can be operated with the local AC
voltage. If this is not the case, obtain the appropriate AC adapter for your notebook. Do not use any other converter!
Check whether the local AC voltage and the AC cable are compatible. If this is not
the case, buy an AC cable that suits the local conditions.
Enquire with the corresponding government office of the c ountry you will be traveling to,
whether you may use your notebook with its integrated wireless component there.
Take the necessary travel adapters with you when traveling abroad. Check the following
table to see which travel adapters you will need, or ask your travel organizer.
Power connection Travel destination
United States, C anada , Mexico, parts of Latin America, Japan, Korea, Philippines, Taiwan
Russia and the Commonwealth of Independent States (CIS), much of Europe, parts of Latin America, the Middle East, parts of Africa, Hong Kong, India, much of south-east Asia
United Kingdom, Ireland, Malaya, Singapore, parts of Africa
China, Australia, New Zealand
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Page 18
Important notes

Transporting the notebook

Protect the notebook from severe shocks and extreme temperatures (e.g. direct sunlight in a car).
Switch the notebook off.Unplug the AC plug of the AC adapter and all external devices from the power outlets.Disconnect the AC adapter cable and the data cables for all external devices.Close the LCD screen.To protect against damaging jolts and bumps, use a notebook carrying
case to transp ort your notebook.

Cleaning the notebook

Do not clean any interior parts yourself; leave this job to a service technician. Only use cleaning products designed for computers. Normal household
cleaners and polishes can damage the markings on the keyboard and the device, the paintwork or the notebook itself.
Ensure that no liquid enters the notebook. The LCD screen very sensitive to scratches. Only clean the display
surface with a very soft, slightly damp cloth.
Switch the notebook off.
touchpad
screen CleaningInstructionsNotebookKeyboardCleaningthe
LCDscreenCrystalView
To prevent the device being switched on unintentionally, remove the AC plug
of the AC adapter from the power outlet. The casing surfaces may be cleaned with a dry cloth. If particularly dirty, use a cloth which
has been moistened in mild domestic detergent and then carefully wrung out. Use disinfectant wipes to clean the keyboard and the touchpad, if present.
Ensure that no liquid enters the device!
16 Fujitsu
Page 19

First-time setup of your device

First-time setup of your devic
First-timesetu pGettingstarted
The battery must be charged if you want to operate your device using the battery. When used on the move, the built-in battery provides the device with the necessary power. You
can increase the operat ing time by using the available energy-saving functions. For instructions on how to connect external devices (e.g. mouse, printer) to your
device, please refer to the operating manual for your device.
Unpacking and c
Unpack all the individual parts.Check your d
Please read the chapter " Important notes", Page 12. If your de vice is equipped with a Windows operating system, the necessary
hardware drivers and supplied software are already pre-installed. Before switching it on for the rst time, connect the device to the AC voltage using
the AC adapter, see " remain connected during the whole of the installation process.
A system test is performed when your device is rst switched on. Various messages can appear. The display may remain dark for a short time or may icker.
Please follow the instructions on the screen. NEVER switch off your device during the rst-time setup process.
Connecting the AC adapter", Page 18. The AC adapter must
hecking the device
If you nd that damage has occurred during transport, please notify your local sales outlet immediately!
PackagingTransport
evice for any visible damage which may have occurred during transportation.
e
You may nee you need t
Fujitsu 17
d to reuse the packaging in the future, for example if
o ship your device.
Page 20
First-time setup of your device

Choose a location

ChoosealocationSetupACadapter
Choose a suitable location for the device before setting it up. In doing so, please follow these instructions:
Never place the device or the AC adapter on a heat-sensitive surface. The surface could be damaged as a result.
Never place the device on a soft surface (e.g. carpeting, upholstered furniture, bed). This can block the air vents and cause overheating and damage.
The underside of the device heats up during normal operation. Prolonged contact with the skin can become unpleasant or even result in burns.
Place the device on a stable, at, non-slippery surface. Please note that the rubber feet of the device may mark certain types of delicate surfaces.
Keep other objects at least 100 mm / 3.97 inches away from the device and its AC adapter to ensure adequate ventilation.
Never cover the ventilation openings of the device.
Do not expose the device to extreme environmental conditions. Protect the device against dust, humidity and heat.

Connecting the AC adapter

MakingreadytouseACadapter
Observe the safety notes in the enclosed "Safety/Regulations" manual. The supplied A C cable conforms to the requirements of the country in which
you purchased your device. Make sure that the AC cable is approved for use in the country in which you intend to use it.
Connect the AC cable (1) to the AC adapter.Plug the AC cable (2) into a power outlet.Connect the AC adapter cable (3) to the
DC jack socket (DC IN) of the device.
3
2
1
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Page 21
First-time setup of your device
Switching on the device for the rst time
Switchingonforthersttime
To make it easier to use your device for the rst time, the operating system is pre-installed on the hard disk.
Switch your device on.
During the installation process, follow the on-screen instructions.
You c a n nd information and help on the Windows operating system functions on the Inte rnet at "
http://windows.microsoft.com".

Installing Bonus Apps

BonusApps
The Fujitsu Bonus Apps utility can be launched via the Start menu.
In the Start menu, click on Fujitsu Extras.Double-click on the Application folder.Double-click on the F ujitsu BonusApps shortcut.In the User Account Control dialog, conrm with Yes to launch the Fujitsu Bonus Apps utilitySelect the applications you wish to install by selecting the checkbox adjacent to your selection.
or
Click Select All if you would like to install all available applications. Applications that are already installed appear in grey, those that are
available for installation appear in blue.
To confirm your selection, click Install.
Note that in some cases (depending upon which application was selected for installation) after installation completes, the system will prompt you to reboot.
There are also cases in which if multiple applications are selected to install but one of the m needs a reboot, the system will reboot and continue installing the rest of the selected applications.
Fujitsu 19
Page 22

Working with the notebook

Working with the notebook
Operation,notebookNotebook
This chapter describes the basics for operating your notebook. Please refer to
Connecting external devices", Pa ge 49 for instructions on how to connect external
"
devices such as a mouse and a printer to the notebook.
Please refer to the notes in the chapter "Important notes", Page 12.

Status indicators

Statusindicators
The status indicators provide information about the status of the power supply, the hard disks and the keyboard functions.
F
20 Fujitsu
Page 23
Display Description
Power-on indicator/Standby
StandbyindicatorPower-onindicator
The indicator is illuminated: The notebook is switched on.
The indicator ashes: The notebook is in standby mode.
Indicator is off: The notebook is switched off.
Battery charging in dicator/
The battery charging level
The indicator lights up wh rechargeable battery is i
The indicator light is orange: The AC adapter is connected and the battery is being charged.
•Theindicatorisflashin cannot be charged as the charging p rocess is con a permissible temper
The indicator is ashing red: A fault has occurred.
The indicator is not
BatterystatusindicatorBatterysymbolBatteryindicator
Battery indicator
The indicator lights up white: The rechargeable battery is charged to between 51% and 100% of its maximum capacity.
The indicator lig 13% and 50% of its
The indicator lights up red: The rechargeable battery is charged to between 0% and 12% of its maximum capacity.
The indicator
Drive indicat
DriveIndicator
The indicator
Working with the notebook
AC connection
is shown by the rechargeable battery indicator.
ite: The r ech argeable battery is charged or no
nserted.
g orange: The AC adapter is connected but the battery
battery is too hot or too cold for charging. The
tinued as soon as the rechargeable battery has reached
ature again.
lit up: The AC adapter is not connected.
ht is orange: The rechargeable battery is charged to between
maximum capacity.
is ashing red: A fault has occurred.
or
is illuminated: The hard disk drive is being accessed.
Wireless ind
The indicat
icator
or is illuminated: The wireless components are switched on.
Indicator is off: The wireless components are switched off.
F Lock indicator
F
IndicatorFLock
The indicator is illuminated: The key combination
Fn
F
+
has been pressed. Instead of the special functions printed on the function keys, the Fn functions can be executed by pressing the keys directly (see chapter "
Num Lock indicator
IndicatorNumLock
The indicator is illuminated: The
Num Lock
key has been pressed. The virtual
Hot keys", Page 25).
number keys have been switched on. You can output the characters indicated on the upper right of the keys.
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Page 24
Working with the notebook
Display Description
Caps Lock indicator
IndicatorCapsLock
The indicator is illuminated: The Caps Lock key has been pressed. All the characters you typ e will appear in upper case. In the case of overlay keys, the character printed on th e upper left of the key will appear when that key is pressed.
Scroll Lock indicator
IndicatorScrollLock
The indicator is illuminat The effect that this key ha
ed: The key combination
s varies between applications.

Switching the notebook on

The power-on indicator of the notebook is lit.
Fn+Scr Lk
Open the LCD screen.
Switchingon
has been pressed.
Press the ON/OFF button for about one
second to switch on the notebook.

Switching the notebook off

Back up your data and close all applications before you switch off your device. Otherwise data might be lost.
Shut down the operating system correctly.
Notebook
If the notebook is not switched off
automatically, press the ON/OFF button for approx. ve seconds.
Close the LCD screen.
22 Fujitsu
Page 25

Keyboard

KeyboardNumer ickeypadNumerickeypadKeys
The keyboard of your notebook is subject to continuous wear through normal use. The key markings are especially prone to wear. The key markings are liable to wear away over the life of the notebook.
Working with the notebook
The k eyboard has been desig Some enhanced keyboard fun
The following descriptio supported by the keys are d
The following illustrat
ion shows how to access the different cha racters on keys with overlaid
functions. The exa m ple a
ned to provide all the functions of an enhanced keyboard. ctions are mapped with key combinations.
n of the keys applies to the Windows operating system. Additional functions
escribed in the relevant manuals supplied with your application programs.
pplies when the Caps Lock key has not been activated.
The illustration may di
Key Description
Backspace
Backspace
The
cekey
ce Backspa
Backspa
ffer from your device variant.
key deletes the character to the left of the cursor.
Tab key
Tab
The
Tabkey
moves the cursor to the next tab stop.
Enter key (return)
Enter key
The entered is executed when you press this key.
EnterkeyReturnEnterLinefeed
terminates a command line. The command you have
Fujitsu 23
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Working with the notebook
Key Description
Caps Lock
Caps Lock
The appears in the Windows notication area. In Caps Lock mode, all of the characters you type appear in upper case. In the case of overlay keys, the character printed on the upper left of the key will ap pear when that key is pressed. To cancel the Caps Lock function, simply press the Caps Lock key again.
CapsLockkeyCapsLockkey
Shift key
shift
Shift
The keys, the character prin that key is pressed.
ShiftkeyShift
Fn k e y
Fn
The
Fnkey
Windows key
The Windows key switches between the start screen and the last used application.
Windowskey
Alt key
When pressing the pressed in combination with other keys.
Context Menu key
Context Menu
The
key activates uppercase mode. The corresponding icon
causes uppercase cha
racters to appear. In the case of overlay
ted on the upper left of the key will appear when
key enables the spe
Alt
cial functions indicated on overlay keys.
key, special functions are activated when it is
key opens the menu for the active application.
Ctrl key
Ctrl
When pressing the
key, special functions are activated when it is
pressed in combination with other keys.
Cursor keys
The cursor k left, or ri
CursorkeysCursorcontrol
eys move the cursor in the direction of the arrow, i.e. up, down,
ght.
Home key
Home
The
key moves the cursor to the beginning of the line, document
page, cell, or screen, depending on where it is displayed.
End key
The or scre
End
moves the cursor to the end of the line, document page, cell,
key
en, depending on where it is displayed.
24 Fujitsu
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Working with the notebook
Key Description
Insert key
Insert
With the
key, you change between two input modes:
1. Typeover mode: when typing, you overwrite the character at the current
cursor position.
2. Insert mode: when typing, another character is inserted at the current
cursor position. All characters to the right of the cursor are moved one position further.
Delete key
Delete
With the
key, the character to the right of the cursor is deleted.

Hot keys and function keys

The upper key row on the keyboard is labeled with hot key and function key icons:
1
2 3
1 = Upper key row
3 = Function key
2=Hotkey
Hot keys
Hotkeys
The symbols on the top of the keys represent hot keys. The h ot keys are used to turn on/off and control notebook functions (such as speakers,
microphone, volume, and brightness). Hot keys are comfort functions. The ho t keys can be activated as the primary key function when W indows
starts (see Chapter "
Hot key Description
Fujitsu 25
F-Lock setting", Page 27).
Switching the microphone on/off
This hot key switches the microphone off or on.
SwitchSwitch
Switch the speakers on and off
This hot key switches your notebook’s speakers off and on.
tching
tching
Swi
Swi
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Working with the notebook
Hot key Description
Decrease the volume
This hot key reduces the v olume of the internal speakers.
Decrease
Increase volum e
This hot key increases the volume of the internal speakers.
Volume
Switch the wireless components on / off
This hot key switches the wireless components off or on.
SwitchingSwitching
Switch the touchpad and t
This hot key combinatio on or off.
TouchpadTouchpadkeysTouchpad
Decrease the brightness of th e screen
This hot key reduces screen brightness.
DecreasebrightnessDecrease
Increase screen brightness
This hot key increases screen brightness.
Increase
Energy saving functions
Use this hot key to activate the energy saving functions (see chapter "
the energy saving functions", Page 35).
Energysavingfunctions
Switch between
Use this hot ke external moni
Screen outpu
only on the LC
on the LCD screen of the notebook and the external mo nitor at the same time
only on the This setting is useful if you would like a high resolution and a high
refresh rate on an external monitor.
Fn+F10Switchbetweendisplayoutputs
Create screenshot
With this hot key, a screenshot of the current screen image is created and stored in the clipboard.
Switch virtual number keys on/off
This hot key switches the virtual number pad o ff or on. The characters marked at the top right of the k eys are displayed.
ouchpad buttons on/off
n switches the touchpad and the touchpad keys
Using
display outputs
y to select which screen(s) is/are used for display if an
tor is connected. t is possible:
D screen of the notebook
external monitor
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Working with the notebook
Function keys
The symbols below the keys represent fu nction keys. They are numbered from
F1
F12
to
. The function keys are used to activate functions of the operating system or applications directly. Regardless of the F-Lock setting, the function keys are the primary key function:
until Windows is loaded (after a system reboot).
The F-Lock setting, which was last active before the system reboots, then reappears (see chapter "
with BIOS access during the POST phase: W hen during boot-up
Fn+F12
or
F12
key must be pressed without an additional key.
F-Lock settin g", Page 27).
Fn+F2
are pressed, the BIOS menu is not called up. Here theF2or

F-Lock setting

With the the primary functi
F Lock is disabled b By pressing
FLock
key you can s
on fo r the upper key row.
y default in the delivery state.
Fn+Esc
When F-Lock is sw itched on, it is activated like the When changing t
he F-Lock setting, the primary and secondary key functions change as follows:
Status Hot key Function key
F-Lock is switched off (F-Lock symbol not illuminated)
F-Lock is swi symbol illu
tched on (F-Lock
minated)
et either the hotkeys or the function keys as
ck is switched on a nd off.
F-Lo
Caps Lock key
The hot keys become the primary function:
They are used by simply
The function keys become the secondary function:
They are used by pressing
pressing the hot key.
The hot keys become the secondary function:
They are used by pressing
Fn
+ hot key.
The function primary fun
They can us
.
Fn
+ Function key.
ction:
pressing t
keys become the
ed by simply
he Function Key.
Fujitsu 27
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Working with the notebook

Key combinations

Keycombinations
The key combinations described below apply when using Microsoft Windows operating systems. Some of the following key combinations do not function in other operating systems or with certain device drivers.
Other key combinations are described in the relevant manu als supplied with your application programs.
Key combinations are entered as follows:
Press the rst key in the key combination and keep it pressed.While holding the rst key down, press the other key or keys in the combination.
Combination Description
Switching F-Lock on/off
This key combination is used to switch the F-Lock function on and off (see chapter "
F-Lock setting",
Page 27).
Switch between open applications
This key combina tion is used to switch between open applications.
Alt+Tab
Open Windows Security or Task Manager
This key combination opens the Windows "Security" window or Task Manager.
Ctrl+Alt+Del
Back tab
Shift
This key combination moves the cursor back to the previous tab stop.
Shift+TabBacktab
Switch the scr
This key combi which differ
Fn+ScrollLock
Control key
This key com keyboard b congurat
Shift+TabBacktab
oll lock on / off
nation activates special functions,
from application to application.
board backlight
bination switches between the
acklight settings (low, high, and off -
ion-dependent).
Key combinations using the Windows keys are detailed in the manual for your operating system.
In addition, the following un labeled key combinations are supported:
Fn Fn
Fn
S
+
= Pause
B
+
= Break
R
+
= SysR
q
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Working with the notebook

Virtual number keys

NumerickeypadVirtualNumberKeysNumlockdisplay
Virtual number keys are provided so that the keys of a numeric keypad can be used for certain applications. The virtual number keys are recognizable on the keyboard by the numbers and symbols printed in the lower right corner of each key. If you have switched on the virtual numbe r keys, you can output the characters shown on the lower right of t he keys.
The key assignment shown below may be different from the keyboard layout of your device variant.
&
*
7
9
8
4
6
5
:
<
1 = Valid characters when the
key is not activated
;
>?
/
Num Lk
2 = Valid characters when the
1
2
0
keyisactivated
Further information about the status indicators can be found in chapter "
Status indicators", Page 20.
+
3
/
Num Lk

Country and keyboard settings

Make the country and keyb oard settings as described in the documentation for your operating
system.
Fujitsu 29
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Working with the notebook

Touchpad and touchpad buttons

Keep the touchpad clean. Protect it from dirt, liquids and grease.
TouchpadTouchpad
Do not use the touchpad if y our ngers are dirty. Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons.
1 = Touchpad
1
2
2 = Touchpad buttons
The touchpad en able The touchpad button
to the buttons on a c
You can also deact the pointer on th
s you to move the mouse pointer on the monitor.
s allow you to select and execute commands. They correspond
onventional mouse.
ivate the touchpad by pressing key
e monitor unintentionally (see chapter "

Moving the pointer

Move your finger on the touchpad.
Touchpad
The pointer will move.

Selecting an item

Move the pointer to the item you wish to select.
Touchpad
Tap the touchpad once or press the left button once.
The item is selected.

Executing commands

Move the
Touchpad
Tap the touchpad tw ice or press the left button twice.
The comm
pointer to the eld you wish to select.
and is executed.
F6
, so that you cannot move
Hot keys", Page 25).
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Working with the notebook

Dragging items

Select the desired item.
Touchpad
Press and hold the left button and drag the item to the desired position
with the nger on the touchpad. The item will be moved.
Touchscreen/LCD screen without touch function (device-depen
LCDscreenNotes
High-quality LCD screens (TFT) are installed in Fujitsu notebooks. For technical reasons, these screens are manufactured for a specic resolution. An optimal, clear picture can only be ensured in the resolution intended for the particular screen. A resolution which differs from the specication can result in an unclear picture.
The resolution of the monitor of your notebook is optimally set at the factory. Current production te chnology cannot gu arante e an absolutely fault-free screen display.
A few isolated constantly lit or unlit pixels may be present.

Background lighting

LCD screens are operated with background lighting. The luminosity of the background lighting can decrease during the period of use of the notebook. However, you can set the brightness of your monitor individually.

Synchronizing the display on the LCD screen and an external monitor

For more information, please refer to the chapter " "Display output, switch between".
dent)
Hot keys", Page 25 under
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Working with the notebook
Using ngers
You can execute commands and start applications by using nger tip on the touchscreen of your device.
Action Description
Tap
Tap, hold, release Tap and hold an icon and release it again.
Dragging Touch and hold a symbol a
Double tap
Zoom in/Zoom out
Input elds With some apps, data must be entered, for
Tap on a symbol, menu , a button or folder to
selectthisoptionortoactivateit.
The selected action is pe
another place.
For instance, you can drag apps or widgets onto the start-up screen in this way.
To increase the size of a view, quickly
tap twice on a web page, map or another screen.
If you double-tap on a picture in a browser, it will be enlarged, another double-tap makes it smaller again.
With some apps, you can enlarge the
display size by moving two ngers apart on the touchscreen, an d reduce it by moving your ngers together.
instance an Internet address or your name or password.
Tap on an input field. An on-screen keyboard opens, with which you
can enter your data.
rformed.
nd drag it to
32 Fujitsu
Page 35

Webcam

Webcam
Depending on the conguration, your device may include a webcam with integrated microphone.
Working with the notebook
Depending on the software u record video clips or take p
The webcam has i ts own stat
The picture quality depe
sed, you can use your webcam to take pictures,
art in web chats.
us indicator. The indicator lights up when the webcam is active.
nds on the lighting conditions and the software being used.
You can only operate the webcam with a particular application (e.g. an Internet telephony
program or a video conferencing program which supports a webcam).
When using the webcam, t
he notebook base must not wobble.
The webcam automatically adjusts itself to th e current light level. For this reason
the LCD display may icker while the light level is adjusted.
Further information on use of the webcam and additional settings for your webcam can be found in the help function of the program using the webcam.

Rechargeable battery

BatteryBatteryServicelife,batteryRechargeablebatteryBattery
During use as a portable, the notebook runs on its built-in batte ry. You can increase the service life of the battery by caring for the battery properly. The average battery service life is around 500 charge/discharge cycles.
You can extend the battery service life by taking advantage of the available energy saving functions.

Charging, caring for and maintaining the battery

BatteryBattery
The noteboo 5°C / 41°F an
You can char (see "
Be aware th 90% and 10 is connec
When the If you do above, y
k battery can only be charged if the ambient temperature is between
d a maximum of 35°C / 95°F.
ge the battery by connecting the notebook to the AC adapter
ecting the AC adapter", Page 18).
Conn
at the battery will not charge when the battery charge level is between
0%. If the battery charge level is less than 90% and the AC adapter
ted, the battery charges up to 100%.
battery charge level is low, a message from the operating system is displayed.
not connect the AC adapter within ve minutes of the message described
our notebook will automatically switch off.
ring the battery state of charge
Monito
Batterybatterychargemeter
s also has a "Battery charge mete r" in the taskbar for monitoring the
Window
ry capacity. When you place the mouse pointer on the battery symbol, the
batte
m displays the state of charge of the battery.
syste
Fujitsu 33
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Working with the notebook

Switchingthebatteryonandoff

Switching the battery off
To switch the battery on, you will need the A C adapter.
Disconnect the device from the AC adapter of the no tebook and, if relevant, also from the dock.Press a pen or a piece of wire (e.g. a paper clip) rmly into the opening of the
ON/OFF button for the battery to switch the system off. The device is deactivated.
Switching the battery on
Connect the device to the AC adapter of the notebook or to the dock.Switch the device on again.
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Working with the notebook

Using the energy saving functions

EnergyEnergyBattery
The notebook uses less power when the available energy-saving functions are used. You will then be able to work longer when using the battery before having to recharge it.
The energy efciency is increased and environmental pollution is reduced. By choosing the best power options, you can make signicant savings and at the same time help protect the environment.
When you fold down and close the LCD screen, depending on the setting in Windows, the notebook automatically enters a power saving mode.
Set the energy saving functions in your Control Panel.
If you need further information about an option, you can get help with most
F1
settings by pressing
When the notebook i
During energy savi in a swap file on the
Never switch the is nearly at , cl
s in energy saving mode, the following m ust be remembered:
notebook off while it is in an energy sa ving mode. If the built-in battery
ose all open les and do not go into energy saving mode.
to open the Microsoft Help.
ng mode, open data is held in m ain memory or
hard disk.
If you do not intend to use your notebook for a long period of time:
Exit energy saving mode if necessary by moving the mouse, making an entry at the keyboard
or by switching on the notebook.
Close all opened programs and completely shut down the notebook.
Fujitsu 35
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Working with the notebook

Memory cards

Slot
Your notebook is equipped with an integrated memory card reader.
Follow the manufacturer’s instructions when handling the memory cards.
Memorycard

Supported formats

Your notebook supports the following format:
Secure Digital (SD

Inserting the memory card

TM
Card)
Gently push the memory card into the slot
until you feel it click into place. The label area must be facing upward. Do not apply excessive force, as otherwise the delicate contact surfaces could be damaged.
Memorycard
Depending on the particular type
used, the memory card may protrude slightly from the slot.

Removing the memory card

Memorycard
To avoid any loss of data, always follow the correct procedure for removing the card (see the documentation for your o perating system).
Press on the memory card (1).
Memorycard
The memory card is released and
can now be removed.
Pull the memory card out of the slot (2).
1
2
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Working with the notebook

Speaker and microphones

MicrophoneSpeakerSubwooferVolumecontr ol
You ca n nd information about the exact position of speakers and microphones in chapter "
Please refer to chapter " also enabling/disabling the speakers using key combinations.
Ports and controls", Page 10.
Hot keys", Page 25 for information on setting the volume and
When you connect headphones or external speakers, the built-in speakers are disabled. You can nd information on connecting headphones and a microphone in
chapter "
Connecting external devices" , Page 49.
Wireless LAN/Bluetooth wireless components
The installation of wireless components not approved by Fujitsu will invalidate the certications issued for this device.

Switching the wireless components on and off

Press the
WirelessLANWirelessLANBluetoothBluetooth
The wireless indicator will illuminate when one or more wireless components are switched on.
F5
key to change the wireless mode.
If you switch off the wireless components, the wireless LAN antenna and the Bluetooth module will also be switched off.
You can activate and deactivate the installed wireless components individually using the wireless settings.
Pay attention to the additional safety notes for devices with wireless c omponents provided in the "Safety/Regulations" manual.
Details on using a wireless LAN can be found in the online help system included in the wireless LAN software.
You can nd more information on how to use Bluetooth in the information received with your Bluetooth device.
Conguring WLAN access
Requirem ent: A WLAN is available and you have the necessary a ccess data on hand.
Information on conguring WLAN access can be found in the documentation for your operating system.
Fujitsu 37
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Working with the notebook

Further information on WLAN and Bluetooth

For further information about WLAN or Bluetooth, please refer to the appendix of this Operating Manual.
For W LAN specication s, see chapter "
WLAN specications", Page 67.

Ethernet and LAN

EthernetLAN
The internal network module of your notebo ok supports Ethernet LAN. You can use it to establish a connection to a local network (LAN = Local Area Network).
Pull the LAN adapter out of the LAN port on
the notebook in the direction of the arrow.
Push the LAN adapter upwards in the
1
2
direction of the a rrow (1).
Plug the network cable into the
LAN adapter (2).
Connect the network cable to y our
network port.
Your network administrator can help you to congure and use the LAN connection s. The network cable is not included in the delivery scope. This type of
cable can be ob tained from a specialist dealer.
38 Fujitsu
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Working with the notebook

Your USB Type-C dock (optional)

Your dock is a device that helps you to quickly connect your notebook to your peripheral devices, such as a monitor, printer, etc.
The features offered by the dock include standard ports for monitor, audio and other USB devices, such as mouse and keyboard.
You need only connect the notebook to the dock in order to wo rk with your peripheral devices.

Dock connections

DockConnections
8
1
2
9
10
1 = Combined headphones/microphone port 2=USBport3.0 3 = VG A monitor port 4 = H DMI port 5=DisplayPort 6 = L A N port 7 = USB 3.1 Gen 1 port for data connection
only (USB Type-C)
3
7
2
6
5
4
8
8 = ON/OFF button with power-on indicator 9 = DC input connector (DC IN) 10 = USB 3.1 Gen 1 port for data connection
and power supply for the notebook (USB Type-C)
Fujitsu 39
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Working with the notebook

Setting up the dock

Choose a suitable location for the dock before setting it up. In doing so, please follow these instructions:
Never place the dock on a soft surface (e.g. carpeting, upholstered furniture, bed). This can block the air vents of the notebook and cause overheating and damage.
Place the dock on a stable, at, non-slippery surface. Please note that the rubber feet of the dock may ma rk certain types of delicate surfaces.
Neve r place the dock or the AC adapter on a heat-sensitive surface.
Do not expose the dock to extreme environmental c onditions. Protect the dock against dust, humidity and heat.

Connect the AC adapter to the dock

Connect the AC cable to the AC adapter (1).Plug the AC cable into the power outlet (2).Connect the AC adapter cable to the DC
jack (DC IN) of the dock (3).
3
2
1
When the notebook is connected to a dock, the operating system creates a hardware prole for the "Docked" mode. In this prole, for example, the monitor which was last used for output is saved as a setting. This prole will be loaded as soon as the notebook is connected to a dock of the s ame type.
40 Fujitsu
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Working with the notebook

Connect the notebook to the dock

Disconnect the AC adapter cable from the DC jack (DC IN) of the notebook.
1
2
Connect one end of the USB cable (USB Type-C) to the USB 3.1 Gen 1 port with
charging function (USB Type-C) on the notebook (1).
Connect th
data conne
Fujitsu 41
e other end of the USB cable (USB Type-C) to the USB 3.1 Gen 1 port for ction and power supply (USB Type-C) on the docking station (2).
Page 44
Working with the notebook

Switching on the notebook via the dock

Press the ON/
OFF button on the dock to switch on the notebook.

Switching off the dock via the operating system

Close all applications and then shut down your operating system (please
refer to the manual for the operating system).
If the notebook cannot be shut down properly, press the ON/OFF button on the notebook for approx. four seconds. The notebook will switch off. Any data not saved may be lost.

Separating the notebook from d ock

Disconnect the supplied USB cable (USB Type-C) from the USB 3.1 Gen
1 port (USB Type-C) on the notebook.
42 Fujitsu
Page 45

Security functions

Security functions
Securityfunctions
Your notebook has a variety of security functions that you can use to protect your system and your personal data from unau thorized access.
This chapter explains how to use these functions, and what the benets are.
Please remember that in some cases, for example, forgetting your password, you may be locked out of the system and unable to access your data. Therefore, please note the following information:
Make regular backups to external opt ical disks such as external hard drives, CDs, DVDs or Blu-ray Discs.
Some security functio of the passwords and ke
If you forget your passwords you will need to contact our Service Desk. Deletion or resetting of passwords are not covered by your warranty and a charge will be made for assistance.
Conguring the ngerprint sensor
FingerprintsensorFingerprintsens or
Whether your device has a ngerprint sensor or not depends on the device conguration which y ou ordered.
Once purchased, your conguration cannot be changed to include the ngerprint sensor. Also, only the ngerprint sensor or palm vein sensor can be installed when congured, not both.
ns need you to choose passwords. Make a note
eptheminasafeplace.
The nge rprint sensor can record the image of a ngerprint. With additional ngerprint software, this image c an be processed and used instead of a password.
Install the ngerprint software Work
Place Protect to be able to use the
ngerprint sensor (1).
1
Work Place Protect can be found under Fujitsu Bonus Apps. The shortcut can be found under Start - Fujitsu Extras - Application. Double click on the shortcut. A window with a list of apps is displayed. Select Work Place Protect and install the app. The software is also available on the F ujitsu Support Site.
Fujitsu 43
Page 46
Security functions

Setting up the palm vein sensor

PalmveinsensorPalmveinsensor
Whether your device has a palm vein sensor or not depends on the device conguration which you ordered,
Once purchased, your conguration cannot be changed to include the palm vein sensor. Also, only the ngerprint sensor or palm vein sensor can be installed when con gured, not both.
The palm vein sensor can r is evaluated with additi
Work Place Protec
found under Start window with a lis app. The softwar
Using the Secu
Your device comes with a Security Lock mechanism for th e Kensington Lock Cable. You can use the Kensington Lock Cable, a sturdy steel cable, to help protect your notebook from theft. The Kensington Lock Cable is available as an accessory.
Fujitsu recommends the use of a combination lock.
ecord the image of the veins on the palm of your hand. This image
onal software and can be used in place of a password.
Install the software Wo
1
t can be found under Fujitsu Bonus Apps. The shortcut can be
- Fujitsu Extras - Application. Double click on the shortcut. A
t of apps is displayed. Select Work Place Protect and install the e is also available on the Fujitsu Support Site.
use the palm vein sensor
rk Place Protect to
(1).
rity Lock
Fit the Ke
mechanis
KensingtonLockCableUsingthe securitylockMechanicalsecurityAnti-theftpr otection
nsington Lock Cable to the
m on your notebook.
K
44 Fujitsu
Page 47
Security functions
Conguring password protection in BIOS Setup Utility
Before using the various options for password protection in the BIOS Setup Utility, please proceed as follows to increase data security:
Make a note of the passwords and keep them in a safe place. If you forget your supervisor password you will not be able to access your notebook. Passwords are not covered by your warranty and a charge will be made for assistance.
Passwordprotection
Yourpasswordcanbeupto numbers. No distinction

Protecting BIOS Setup Utility (supervisor password and user password)

If you have opened these operating instructions on the screen, we recommend that you print them out. You cannot call up the instructions on the scree n while you are setting up th e password.
BIOSSetupUtility
The supervisor password and the user password bo th prevent u nauthorized use of the BIOS
Setup Utility. The supervisor password allows you to access all of the functions of the BIOS Setup Utility, while the user password will only give you access to some of the fun ctions. You can
only set up a user password if a supervisor password has already been assigned.
Calling and using the BIOS Setup Utility is described in the chapter
Settings in BIOS Setup Utility", Pag e 56.
"
eight characters long and can contain letters and
is made between uppercase and lowercase.
Assigning the supervisor and user passwords
Start the BISelect the Set Supervisor Password eld and press the Enter key.
With Enter
Enter the password and press the Enter key.
Conrm ne
Enter th e password again and press the Enter key.
Changes
To set the user password, select Set User Password and procee d exactly as
when conguring the supervisor password. If you d
In the Exit menu, select the option Save Changes & Exit.Selec
word
rvisorpassword
password Pass
Supe
User
The notebook is then rebooted and the new password comes into effect. It will now be necessary
to rst enter your supervisor o r user password in order to open the BIOS Setup Utility. Please note that the user password only provides access to a few of the BIOS settings.
Fujitsu 45
OS Setup Utility and go to the Security menu.
new Password: you are asked to enter a password.
w Password requires you to conrm the password.
have been saved is displayed as a conrmation that the new password has been saved.
o not want to change any other settings, you can exit BIOS Setup Utility.
t Yes and press the Enter key.
Page 48
Security functions
Changing the supervisor password or user password
You can only change the supervisor password when you have logged into the BIOS Setup Utility with the supervisor password.
PasswordSupervisorpasswordUserpassword
Start the BIOS Setup Utility and go to the Security menu.When changing the password, proceed exactly as when assigning a password.
Removing passwords
To remove a password (without setting a new password) perform the following steps:
PasswordSupervisorpasswordUserpassword
Start the BIOS Setup Utility and go to the Security menu.Highlight the Set Supervisor Password or Set User Password eld an d press the Enter key.
You will be requested to enter the current password by the Enter Current Password prompt.
Enter New Password will appear and you will be requested to enter a new password.
Press the Enter key twice at this request.In the Exit menu, select the option Save Changes & Exit.Select Yes and press the Enter key.
The notebook will now reboot with the password removed.
With the supervisor password, you simultaneously deactivate the user password.

Password protection for booting the operating system

With the superv section " also prevent b
Operatingsystem
isor password you have set in the BIOS Setup Utility (see
ning the supervisor and user passwords", Page 45), you can
Assig
ooting of the operating system.
Activating system protection
Start the BIOS Setup Utility and go to the Security menu.
Operatingsystem
Select the Password on Boot option and press the Enter key.Select the option you require (Disabled, First Boot or Every Boot) and press the enter keySelect the Save Changes & Exit option under Exit.
The notebook will reboot. You will be prompted to enter your password (the supervisor password).
Deactivating system protection
Start the BIOS Setup Utility and go to the Security menu.
Operatingsystem
Select the Password on Boot option and press the Enter key.Select the Disabled option and press the Enter key.
If you do not want to change any other settings, you can exit BIOS Setup Utility.
Select the Save Changes & Exit option under Exit.
The notebook will reboot. The system is no longer password-protected.
46 Fujitsu
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Security functions

Password protection f or the hard disk

If a supervisor password was set, an additional password for the hard disk canbesetintheHard Disk Security menu.
The hard disk is protected by this password. Data on this hard disk can then only be read in another system if the correct password is entered.

Trusted Platform Module - TPM (device dependent)

TPMTrustedPlatformModule
To use the TPM, you must enable the TPM in the BIOS Setup before the software is installed. The condition for this is that you have assigned at least the supervisor password (see "
For how to call up and operate the BIOS Setup Utility,seeSection"
in BIOS Setup Utility", Page 56.

Enabling TPM

Requirement: You have assigned a supervisor password (see "Security functions", Page 43 ).
Call BIOS Setup andMark the TPM (Security Chip) Setting eld and press the Enter key.Select the "Secur
Once you have enabled the TPM by rebooting, the Clear Security Chip menu item appears.
If the TPM was al TPM. W ith Enabl Identity Keys
Take note that encrypted on
Select the ExPress the Enter key and select Yes.
The notebo
Security fu nctions", Page 43).
Settings
select the Security menu.
ity Chip" "Enabled" entry to enable the TPM
ready in use, you can use Cle ar Security Chip to clear the holder in the
ed, all sec ret keys (e.g. SRK - Storage Root Keys, AIK - Attestation
etc.) generated by applications are deleted.
you can then no longer access the data you have
the holder-based keys!
it Saving Changes option in the Exit menu.
ok restarts and the TPM is switched on after the reboot.

Disabling TPM

Requirement: You have assigned a supervisor password (see "Security functions", Page 43 ).
Call BIOS Setup and select the Security menu.Mark the TPM (Security Chip) Setting eld and press the Enter key.Select the "Security Chip" "Disabled" entry to deactivate the TPM.From the Exit menu, choose the option Exit Saving Changes.Press the Enter key and select Yes.
The notebook will now reboot with TPM deactivated.
Fujitsu 47
Page 50
Security functions

Smart Card reader

SecurityfunctionsSecurityfunctions
Smart Cards a re not supplied as standard equipment. You can use all Smart Cards that comply with the ISO standard 7816-1, -2 or -3. These Smart Cards are available from various manufacturers.
With the appropriate software you can use your Smart Card as an alternative to password protection, but also as a digital signature, for encrypting your e-mails or for home banking.
We recommend that you always use two Smart Cards. Always keep one of the Smart Cards inasafeplaceifyouarecarryingtheotherSmartCardwithyou.
Inserting the Smart Car
Do not use force when inserting and removing the Sma rt Card. Make sure that foreign objects do not fall into the Smart Card reader.
d
Slide the Smart Card into the Smart
Card reader with the chip facing upwards (or downw ards depending on the device) and to the front.
48 Fujitsu
Page 51

Connecting external devices

Connecting external devices
Under all circumstances, please observe the safety notes provided in the
Important notes", Page 12 chapter before connecting or disconnecting
"
any devices to o r from your notebook. Always read the documentation supplied with the device you wish to connect. Never connect or disconnect cables during a thunderstorm. Never pull at a cable when disconnecting it. Always grasp the plug.
With some devices such as USB devices, it is not necessary to switch off the notebook and the device before connecting/disconnecting. For more information about whether or not devices need to be switched off, please refer to the documentation supplied with the external device.
Some of the external devices require special drivers (see the operating system and external device documentation).

HDMI port

HDMIport
The HDMI port on your notebook or the optional dock can be used to connect an external amplier, LCD TV or a plasma TV with an H DMI connection.
Connect the data cable to the
external device.
Connect the da
the notebook
ta cable to the HDMI port on
or on the optional dock.
Fujitsu 49
Page 52
Connecting external devices

Connecting an external monitor to the dock

An analog monitor is connected to the analog external monitor port (VGA) and a digital monitor to the Display Port on t he optional dock. The display output is limited to a maximum of two monitors at thesametime(see"
MonitorVGAsocketMonitorportMonitorport
Hot keys", Page 25, the section on "Toggling the display output").
Analog external monitor port (VGA) (on optional
Digital Display Port (on the optional dock)
dock)
Switch off the not
ebook and the external monitor.
Plug the data cable of the external monitor into the monitor port.First switch on
the external monitor and then the notebook.
You can also swi screen of the n
You can displa notebook LCD s
tch back and forth between the external monitor and the LCD
otebook, see chapter "
y the same picture on the external monitor and the
creen simultaneously.
Hot keys", Page 25.
50 Fujitsu
Page 53
Connecting external devices

Connecting USB devices

USBports
On the USB ports you can connect external devices that also have a USB port (e.g. a DVD drive, a printer, a scanner or a modem).
USB devices are hot-pluggable. This means you can connect and disconnect the cables of USB devices while the operating system is running.
USB 1.x has a maximum data transfer rate of 12 Mbps. USB 2.0 has a data transfer rate of up to 480 Mbps. USB 3.0 has a data transfer rate of up to 5 Gbps. USB 3.1 generation 1 has a data transfer rate of up to 5 Gbps. USB 3.1 generation 2 has a data tran sfer rate of up to 10 Gbps. Additional information can be found in the d ocumentation for the USB devices.
Device drive
USB devices w
Connect the data ca
bletothe
external device.
Connect the data cable to a USB
port of the notebook.
rs
ill be automatically recognized and installed by your operating system.
Fujitsu 51
Page 54
Connecting external devices

USBportwithchargingfunction(USBType-C)

USBportwithchargingfunction(USBType-C)
This USB port allows you to operate and charge the notebook using the optional dock (see "
Connect the notebook to the dock", Page 41).
You can also charge a connected USB device or operate devices without an additional power supply. This is also possible with the notebook switched off, if the USB Type-C Power Delivery
on System-Off function is activated in the Advanced - Miscellaneous Congurations menu of the BIOS Setup Utility. Calling up and using the BIOS Setup Utility is described in section "
Settings in BIOS Setup Utility", Page 56.
USB devices are hot-pluggable. This means you can connect and disconnect the cables of U SB devices while the operating system is running.
Additional information can be found in the document ation for the USB devices.
Connect the data cable to the
external device.
+
Connect the data cable to a USB port
(USB Type-C) on the notebook.
52 Fujitsu
Page 55
Connecting external devices

USB port with charging function (Anytime USB charge)

You can use this USB port to charge or supply power to a USB device (e.g. to charge a PDA or a mobile phone or to connect a USB lamp).
This is possible even when the notebook is switched off; in the BIOS-Setup-Utility in the Advanced menu the function Anytime USB Charge must be activated. If the setting AC is selected thereby, the d evice will only be charged when the AC adapter is connected.
Calling and using the BIOS-Setup-Utility is described in the s ection "
in BIOS Setup Utility", Page 56.
USBchargingfunction
It is recommended that the notebook be operated with the AC adapter connected whenever the USB port with charging function is in use, as this function will drain the battery more quickly if an external USB device is bein g charged.
The AC adapter must already be connected when the notebook is switched off, as otherwise the USB charging function will be disabled and the connected USB devices will not be charged.
Some USB devices (e.g. mobile telephony) require a driver in order to utilize the USB charging function. In this case the USB charging function will not work when the notebook is switched off, as no drivers are active when the notebook is switched off.
Connect the data cable to the
external device.
Connect the data cable to a USB port
(Anytime USB charge) of the notebook.
Settings

How t o remove USB devices correctly

Always cor to ensure
With the left mouse button, click on the symbol in the taskbar for safe removal of hardware.Select tPress the "Enter" key.
Fujitsu 53
he device you wish to shut down and remove.
r the dialog box which tells you that it is now safe to remove the device.
Wait fo
rectly remove the device according to the rules described below,
that none of your data is lost.
Page 56
Connecting external devices

Headset port

ConnectingaudiodevicesAudioconnectionsConnectingheadphones
You can connect a headset, headphones or external loudspeakers to your notebook via the headset port.
Connect the audio cable to the
external device.
Connect the audio cable to the headset
port on the notebook. The internal speakers are disabled.
If you buy a cable from a specialized dealer, please note the following information: The headset port on your notebook is a "3.5 mm jack". If you want to connect a headset, headphones or speaker, you will
need a "3.5 mm jack plug".
54 Fujitsu
Page 57
Removing and i nstalling components
during servicing
Removing and installing compo during servicing
Only qualied technicians should repair your notebook. Unauthorized opening or incorrect repair may greatly endanger the user (electric shock, re risk) and will invalidate your warranty.
Incaseofservice
Components
nents
Fujitsu 55
Page 58

Settings in BIOS Setup Utility

Settings in BIOS Setup Utility
BIOSSetupUtilitySystemsettings,BIOSSetupUtilityConguration,BIOSSetupUtilitySetupConfiguringsystemConguringhardware
The BIOS Setup Utility allows you to set the system functions and the hardware conguration for the notebook.
When it is delivered, the notebook is set to factory default settings. You can change these settings in BIOS Setup Utility. Any changes you make take effect as soon as you save and exit the BIOS Setup Utility.
The BIOS Setup Utility program contains the following m enus:
Info System Advanced
Security Boot Exit
Displays information relating to the BIOS, processor and notebook Set calendar, clock, congure SATA drive Conguration of various hardware components, such as mouse, keyboard,
processor Password settings a n d security functions Conguration of the start-up sequence Exits the BIOS Setup Utility
Starting the BIO
Reboot the device (switch off/on or reboot the operating system).
BIOSSetupUtility
Depending on the setting for Fast Boot in the BIOS-Setup-Utility, the following
notication may appear on the screen during start-up:
<F2> BIOS Setup <F12> Boot Menu
While holding down the function key, press the function keyIf a password has been assigned, enter the password and press the Enter key.
If you have forgotten the password, contact your system administrator or contact our customer service center.
The BIOS Setup Utility starts.
S Setup Utility
F2
.
56 Fujitsu
Page 59
Settings in BIOS Setup Utility

BIOS Setup Utility operation

BIOSSetupUtility
Use the cursor keys
Select the option you want to change with the cursor keysPress the "Enter" key.Press theFor future reference, make a note of the changes you have made (for example, in this manual).
Press theF1key to display help about operation of the BIOS Setu p Utility. The d escription of the individual settings is shown in the right-hand window of the BIOS Setup Utility.
With the
F9
key you can load the default settings of the BIOS Setup Utility.
or
to select the menu you wish to access to make changes.
The menu is displayed on the screen.
or↓.
ESC
key to exit the selected menu.
Fujitsu 57
Page 60
Settings in BIOS Setup Utility

Exiting BIOS Setup Utility

BIOSSetupUtility
You need to select the desired option in the Exit menu and activate it by pressing the Enter key:
Exit Saving Changes - save ch
Tosave the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes.
The notebook is rebooted
and the new settings come into effect.
anges and exit BIOS Setup Utility

Exit Discarding Changes - Reject changes and exit BIOS Setup Utility

To discard the changes, select Exit Discarding Changes and Yes.
The settings in place when BIOS Setup Utility was called remain effective. BIOS
Setup Utility is terminated and the notebook is rebooted.
Load Setup Defaul
To copy the standard entries for all menus of the BIOS Setup Utility,
choose Load Setup Defaults and Yes.
ts – load default values

Discard Changes - Discard Changes without exiting BIOS Setup Utility

To discard the changes you have made, select Discard Changes and Yes.
The settings in place when BIOS Setup Utility was called remain effective.
You can now make additional settings in the BIOS Setup Utility.
IfyouwanttoexittheBIOS Setup Utility with these settings, select Exit Saving Changes and Yes.
Save Chan
ges - save changes without exiting
the BIOS Setup Utility
To save the changes, select Save Changes and Yes.
The changes are saved. You can now make additional settings in the BIOS Setup Utility.
If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes.

Save changes and power off

To save the changes and sw itch off your d evice, select Save Changes and Power Off and Yes.
The changes are saved. Your device is shut down.
58 Fujitsu
Page 61

Troubleshooting and tips

Troubleshooting and tips
TroubleshootingTipsFaultProbl emsolving
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows: Make a no te of the steps and the circumstances that led to the fault. Also
make a note of any error messages displayed.
Switch the notebook off.Please contact the Hotline/Service Desk.
You can contact Fujitsu Service and Support in the following ways:
Toll free phone: 1-800-8Fujitsu (1-800-838-5487)
Website: " Before you place the call, have the following information ready so that the customer
support representative can provide you with the fastest possible solution:
The model name and serial number of the notebook. The serial number is located on a sticker on the unde rside of the notebook.
Notes with the mess informationonaco
Any changes you have made to the hardware or software since receiving the notebook.
Any changes you h
Your system conguration and all peripheral devices connected to your system.
Your sales cont
Our notebooks have been designed primarily with mobile applications in mind. This means that considerable effort has been made to optimize components and equipment in terms of weight, space and energy requirements. Depending on the particular conguration you have purchased, it is possible that functionality may be slightly reduced compared to a desktop PC if you are running processor-intensive gaming software, e.g. games with intensive 3D graphics. Updating your hardware with drivers which have not been approved by Fujitsu may result in performan ce losses, data losses or malfunction of the equipment. A list of approved drivers and current BIOS versions can be downloaded from: "
http://solu
tions.us.fujitsu.com/www/content/support/contact/index.php"
ages that appeared on the screen and
ustic signals.
avemadetotheBIOS Setup settings after receiving the notebook.
ract.
http://solutions.us.fujitsu.com"

Help if problems occur

Should you encounter a problem with your co mputer that you cannot resolve y ourself: Note the ID number of your device. The ID number is found on the type rating
plate on the back or underside of the casing.
For further clarifica tion of the problem, contact the Fujitsu Service Desk. W hen you do
this, please have ready the ID number and serial number of your system.
Fujitsu 59
Page 62
Troubleshooting and tips

Reset by switching the battery off

If the device no l onge r responds and does not react to the ON /OFF button, use the ON/OFF button for the battery on the underside of the device to switch off the device.
Switch the battery off and on again (see chapter "
Switching the battery on and off", Page 34

If you need to restore your system

In the event you need to restore your original Factory Image, please refer to the appendix of this Operat ing Manual.
The notebook’s date or time is incorrect
IncorrecttimeTimenotcorrectWrongdate/timeDatenotcorrect
Cause Troubleshooting
Time and date are incorrect. With the BIOS -Setup-Utility, you can set the
date and time in the Main menu.
Date and time are still set incorrectly after switching on the notebook.
Please contact your sales outlet or our
hotline/service desk.

When certain characters are entered on the keyboard, only numerals are written

Cause Troubleshooting
The virtual number keys of your device are activated, see "
Virtual number keys", Page 29
Press the
Num
button.

The notebook’s LCD screen remains blank

screen
LCDscreenBlankLCD
Cause Troubleshooting
Screen is switched off. External monitor or television set connected.
Press a key or touch the touchpad.Press the
output, s
key for changing over the screen
ee "
Hot keys", Page 25.
The LCD screen of the notebook is difcult to read
reen
reen LCDsc
LCDsc
Cause Troubleshooting
Reected glare Turn the notebook or alter the tilt of the LCD
60 Fujitsu
screen.
Increase the brightness of the screen.
Page 63
Troubleshooting and tips
The external monitor remains bl
Monitor
Cause Troubleshooting
Monitor is switched off. Switch the external monitor on. Power saving has been activated (monitor is
blank). Brightness is set to dark. Screen output is set to the notebook’s LCD
screen The external monitor’s AC cable or data cable is
not connected properly.
The external mon
MonitorMonitor
Cause Troubleshootin
The wrong exter or the wrong sc the applicati
nal monitor has been selected
reen resolution has been set for
on program.
itorisblankortheimageisunstable
Press any key to continue.
Adjust the brightness of thePress the key for changing over the screen
Switch off the external monitor and the
Check whether the AC cable is plugged
Check whethe r the data cable is properly
Switch on the external monitor and the
Terminate the a
Set the screen resolution: Set the screen
Select mon
ank
output, see "
notebook.
properly into the external monitor and into the power outlet.
connected to the notebook and the external monitor (if it is plug ged in with a connector).
notebook.
Windows by pre error persist use the key for (see " to the LCD scr the followi
resolution as described in the documentation for your operating system.
describe operatin
Hot keys", Page 25.
g
pplication program under
Alt+F4
ssing
s after terminating the program,
switching the screen output
s", Page 25), in order to switch
Hot key
een of the notebook. Change
ng setting:
itor: Select monitor 1 or 2 as
d in the documentation for your
g system.
monitor.
.Ifthe
Fujitsu 61
Page 64
Troubleshooting and tips

The notebook does not start after switching it on

Notebook
Cause Troubleshooting
The battery is dead.
The AC adapter is not connected properly. Check whether the AC adapter is properly
Charge the battery.
or
Connect the AC adapter to the notebook.
connected to the n otebook.
Switch the notebook on.
The notebook stops wor
NotebookEnding
Cause Troubleshooting
The notebook is in en
An application pro
malfunction.
ergy saving mode.
gram has caused the
king
End energy saving moClose the application program or restart
the notebook (by restarting the operating
de.
system or switching the device off and back on again).
The battery is dead.
Charge the battery.
or
Connect the AC adapter to the notebook.

The printer does not print

notprint
Printerdoes
Cause Troubleshooting
The printer is not switched on. Make sure that the printer is switched
The printer is not connected correctly.
The printer driver is faulty or not correctly
installed, or it is the wrong printer driver.
on and ready for operation (refer to the documentation supplied with the printer).
Check that the data cable connecting
the notebook to the printer is properly connected.
Check whether the correct printer driver is
loaded (refer to the printer documentation).
62 Fujitsu
Page 65
Troubleshooting and tips
The wireless connection to a net

Thewirelessconnectiontoanetw orkdoesnotwork

Cause Troubleshooting
The wireless component is switched off. Switch the wireless component on (see
The wireless component is switched on . Despite this, the wireless connection to a network does not work.
Smart C ard reader is not
Cause
Smart Card inserted incorrectly. Make sure you have inserted your Smart
Check whether the wireless connection is
Further information on using the wireless
recognized
Troubleshooting
Check whether the Smart Card you are
work does not work
Switching the wireless components on and
" off", Page 37).
enabled by the software.
component can be found in the help les.
Card into the Smart Card reader with the chip facing upwards / downwards (device-dependent).
using is supported. Your Smart Card must comply with the ISO standard 7816-1, -2,
-3 and -4.

Smart Card PIN forgotten

Cause
PIN forgotten If you are work
Troubleshooting
system admini system with a
ing in a network, contact your strator, who can unlock your Supervisor PIN.

Smart Card lost

Cause
Smart Card lost. If you are working in a network, contact your
Fujitsu 63
Troubleshooting
system administrator, who can boot your notebook with a Supervisor Smart Card.
Page 66
Troubleshooting and tips

Error messages on the screen

ErrormessagesonthescreenErrors
This section describes the error messages generated by the BIOS Setup. Error m essag es displayed by the operating system or programs are described in the documentation for these programs.
If the error message appears repeatedly despite troubleshooting measures, contact the place o f purchase or our customer service center.
Error message/cause Troubleshooting
CMOS Battery Bad
If the error message occurs repeatedly, the back-up battery in the notebook is dead.
System CMOS checksum bad - Default cong uratio n used
The system conguration information is incorrect.
Extended memory failed at offset: xxxx Failing Bits: zzzz zzzz
When testing the extended memory. an error has resulted at the address xxxx.
Failure Fixed Disk n
The settings of the hard disk drive are incorrect.
Keyboard controller error
Keyboard error
nn Stuck key Operating system not found
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs during the self-test before starting the operating system.
Contact your sales outlet
service center.
Switch the notebook ofSwitch the notebook on.Press the function k
BIOS Setup.
In the BIOS Setup, select the Exit menu.Select the entry LoSelect OK and press the Enter key.Check whether the additional memory
module has been inserted correctly.
Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
Switch off the notebook with the O N/O FF
button.
Wait 3 - 5 seconds and switch on the
notebook again.
If you use an external keyboard: Check the connect ion and reboot the
notebook.
Make sure that no key is pressed.Check
in the BIOS Setup whether your hard
as been set correctly.
disk h
Make sure that the operating system is
installed on the corresponding drive.
F1
Press the
function key to start the
operating system.
Press the function key
BIOS Setup.
or our customer
f.
F2
ey
to access the
ad Setup Defaults.
F2
to access the
64 Fujitsu
Page 67
Error message/cause Troubleshooting
Previous boot incomplete - Default conguration used Default values have been set for certain
Press the
to do so. settings because of an error which occurred in the previous system boot. Check the settings in the BIOS Setup.
Real time clock error
Contact your sales outlet or
service center.
nnnnK Shadow RAM failed a Bits: zzzz
System battery is dead - Replace and run SETUP
t offset: xxxx Failing
Contact your sales outlet or our customer
service center.
Contact your sales outlet or our customer
service center.
System cache error - Cache disabled
Contact your sales out
service center.
System timer error
Contact your sales outlet or our customer
service center.
Troubleshooting and tips
F1
function key when prom
our customer
let or our customer
pted
Fujitsu 65
Page 68

Technical data

Technical data
Technicaldata

LIFEBOOK

Technicaldata
Ambient c onditions
Operating temperature 41°F – 95°F / 5°C – 35°C
Dimensions
Width x Depth x H eigh t
Weight Device w ith 2 cell rechargeable battery without
Main memo ry
Slots Maximum 20 GB DDR4 SO-DIMM
12.17 inch x 8.37 inch x 0.61 inch (excl. rubber feet)
309 mm x 212.5 mm x 15.5 mm (excl. rubber feet)
touch function: approximately 1.76 lbs. / 799 g Device with 4 cell rechargeable battery without
touch function: approximately 2.03 lbs. / 920 g Device with 4 cell rechargeable battery with
touchscreen: approximately 2.09 lbs. / 950 g
1 xed slot with 4 GB (soldered) 1 slot with 260 pin DDR4 2133 MHz SO-DIMM 4 GB, 8 GB or 16 GB modules
The data sheet for the device provides further te chnical data. You can dow nloa d the datasheet for your device from the internet at "
www.fujitsu.com/us".

Rechargeable battery

2 cell rechargeable battery 25 Wh
Rated voltage 7.2 V 14.4 V Rated capacity 3490 mAh 3490 mAh
66 Fujitsu
4 cell rechargeable battery 50 Wh
Page 69

Power adapter

Technicaldata
Electrical data
Primary 65 W Rated voltage Rated frequency 50 Hz to 60 Hz (automatic) Secondary Rated voltage 19 V Max. rated c urrent 3.42 A
100 V to 240 V (automatic)
Technical data
An additional AC adapt
er or AC cable can be ordered at any time.
WLAN specications
Type of network Intel® Dual Band Wireless-AC 8265
Transfer rate (Automatic switching) IEEE802.11 a and g: 54
Active frequency 802.11n: 2.4 GHz or 5 GHz
Typical op erating distances** 802.11a: 40 ft. (12 m) @ 54 Mbps; 300 ft.
Number
of channels
11a/b/g/n/11ac), Wi-Fi based*
Mbps max. data r ate; IEEE802.11n: 300 Mbps max. data rate, IEEE8 02.11ac: 867 Mbps max. data rate
802.11b/g: 2400~2473 MHz
802.11a: 4900~5850 MHz
802.11a: 2.4 GHz / 5 GHz
(91m)@6Mbps
802.11ac: 40 ft. (12 m) @ 54 Mbps; 300 ft.(91 m) @ 6 Mbps
802.11b: 100 ft. (30 m) @ 11 Mbps; 300 ft. (91m)@1Mbps
802.11g: 100 ft. (30 m) @ 54 Mbps; 300 ft. (91m)@1Mbps
802.11n: Estimated doub le the operating distance of 802.11g and 802.11a in their respective frequencies
802.11a: 8 independent channels
802.11b/g: 11 channels, 3 non-overlapping channels
802.11n: Channel bonding takes two of the non-overlapping 20MHz channels and combines it into one 40MHz channe l. It is actually 12 non-overlapping channels with channel bonding and 24 without. Also it is 1 non-overlapping channel in 2.4GHz when channel bonding is used.
802.11ac: 5 independent ch annels
Fujitsu 67
Page 70
Technical data
Security
Maximum recommended number of computers to be connected over wireless LAN (during ad hoc connection)
* “Wi-Fi based” indicate interconnectivity of wi
** The operating distan number of walls, reect
*** Network key encryp the xed length of 24 bi
**** Depending on the networked is reduce
s that the interconnectivity test of the organization which guarantees the
reless LANs (Wi-Fi Alliance) was passed.
ces given above increase or decrease depending on factors such as the
ing material or interference by extern al RF sources.
tion (WEP) occurs with the number of bits given above, after deduction of
ts the user may however also set 40 or 104 bits.
particular practical application, the number of computers which can be
d if necessary.
Encryption types: compatible with WEP, TKIP, AES***, WPA 1.0 and WPA 2.0
Encryption key, lengths supported: 64 bits and 128 bits
10 units or less ****
68 Fujitsu
Page 71

Manufacturer’s notes

Manufacturer’s notes

Disposal and recycling

Notes
You can nd information on this subject on your notebook or on our website
http://solutions.us.fujitsu.com/www/content/products/trade-in_program/").
("

Recycling your battery

Over time, the batteri shorter amount of time may want to replace the that you dispose of th could cause environ
Fujitsuisverycon Rechargeable Batt dedicatedtoprot
RBRC has drop-off To nd the locatio
If there are no co Education Init
es that run your mobile computer will begin to hold a charge for a
; this is a natural occurrence for all batteries. When this occurs, you
battery with a brand new one*. If you replace it, it is importa nt
e old battery properly because batteries contain materials that
mental damage if disposed of improperly.
cerned with environmental protection, and has enlisted the services of the
ery Recycling Corporation (RBRC)**, a nonprot public service organization
ecting our environment by recycling old batteries at no cost to you.
points at many convenient locations throughout the United States and Canada.
n nearest you, go to "
nvenient RBRC locations near you, you can also go to the EIA Consumer
iative website "
http://EIAE.org/ " and search for a convenient disposal location.
www.RBRC.org" or call 1-800-822-8837.
Remember – pro make every eff
*Toorderane at "
www.shop
** RBRC is an battery rec
Fujitsu 69
tecting the environment is a cooperative effort, and you should
ort to protect it for current and future generations. w ba ttery for your Fujitsu mobile computer, go to the F ujitsu shopping site
fujitsu.com" in the US or "www.fujitsu.ca/products/notebooks" in Canada.
independent third party to which Fujitsu provides funding for
ycling; RBRC is in no way afliated with Fujitsu.
Page 72
Manufacturer’s notes

DOC (Industry CANADA) Notices

DOC(INDUSTRYCANADA)NOTICES
Notice to Users of Radios and Television
This Class B digital apparatus meets all requirements of Canadian Interference-Causing Equipment Regulations.
CET appareil numérique de la class B respecte toutes les exigence du Réglement sur le matérial brouilleur du Canada.
UL Notice Important safety instructions
This unit requires an AC adapter to operate. Only use UL Listed I.T.E. adapters with an output rating of 19 VDC, with a minimum current of 3.42A (65W). The correct output rating is indicated on the AC adapter label. Refer to the illustration below for the correct AC adapter output polarity:
CAUTION:
When using y our notebook equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury to persons, including the following:
Do n ot use this product near water, for example near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
Use only the power cord and batteries indicated in this manual.
Do not dispose of batteries in a re. They may explode.
Check with local codes for possible special dispo sal instructions.
SAVE THESE INSTRUCTIONS.
For Authorized Repair Technicians Only
CAUTION:
For continued protection against risk of re, replace only with the same type and rating fuse.
WARNING:
Danger of explosion if Lithium (CMOS) battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instruction.
70 Fujitsu
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Manufacturer’s notes

ENERGY STAR Compliance

Your Fujitsu system is an ENERGY STAR qualied mobile PC. By choosing a computer with the latest energy-saving technology, you’re helping to preserve our environment for future generations. ENERG Y STAR is a joint program of the U.S. Environmental Protection Agency, U.S. Department of Energy, Natu ral Resources Canada, an d other governments around the world helping us save money while protecting the environment through energy efcient products and practices. With energy costs and global warming top-of-mind for consumers, Fujitsu is committed to offering solutions that help consumers conserve energy and improve the quality of our environme nt.
Sleep mode:
You will notice that your computer is initially set so that the display turns off after 10minutes of user inactivity, and the comput er goes into Sleep mode after 2 0 minutes of user inactivity, when the AC adapter is connected. On battery, the display turns off after 5 minutes and the computer goes into Sleep mode after 10 minutes. When going into Sleep mode, the computer also reduces the speed of any active Ethernet network links. To “ wake” the computer from Sleep mode, press the Suspend/Resume Button.
Energy saving benets:
Fujitsu ENERGY STAR qualied mobile PCs use about half as much electricity as standard equipment – saving half in utility costs. But more than that, ENERGY STAR also makes a difference for the environment. Did you know that the average house can be responsible for twice the greenhouse gas emissions as the average car? That’s because every time you ip on a light switch, run your dishwasher, or turn on your PC, you use energy, which means more greenhouse gas emissions from power plants. So the more energy we can save through energy efciency, the more we help to reduce greenhouse gases and the risks of global warming.
To learn more about the important ENER GY STAR program, visit:" To read about how Fujitsu is supporting Sustainable Management along with
several other environmental activities, visit the Fujitsu Corporate Citizenship page at:
http://www.computers.us.fujitsu.com/www/content/aboutus/environmental/environment.php".
"
www.energystar.gov".
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Manufacturer’s notes

Declarations of conformity

Declarationsofconformity
This device is compliant with SAR or general population /uncontrolled exposure limits of FCC rules and KDB procedures tested in accordance with IEEE1528:2013 standards. This device has been tested and meets the FCC IC RF exposure guidelines when tested with the device operation conditions.
1
1 = Declaration
of conformity
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Manufacturer’s notes

FCC Regulatory Information

Please note the following regulatory information related to the wireless LAN device.

Regulatory Notes and Statements

Wireless LAN, Health and Authorization for use
Radio frequency electromagnetic energy is emitted f rom Wireless LAN devices. The energy levels of these emissions, however, are far much less than the electromagnetic energy emissions from wireless devices such as mobile phones. Wireless LAN device s are safe for use by consumers because they operate within the guidelines found in radio frequency safety standards and recommendations. The use of Wireless LAN devices may be restricted in some situations or environments, such as:
On board an airplane, or
In an explosive environment, or
In situations where the interference risk to other devices or services is perceived or identied as harmful.
In cases in which the policy regarding use of W ireless LAN devices in specic environments is not clear (e.g., airports, hospitals, chemical/oil/gas industrial plants, private buildings), obtain authorization to use these devices prior to operating the equipment.
Regulatory Information/Disclaimers
Installation and use of this Wireless L AN device must be in strict accordance with the instructions included in the user documentation provided with the product. Any changes or modications made to this device that are not expressly approved by the manufacturer may void the u ser’s authority to operate the equipment. The manufacturer is not responsible for any radio or television interference caused by unauthorized modication of this device, or the substitution or attachment of connecting cables and equipment other than those specied by the manufacturer. It is the responsibility of the user to correct any interference caused by such unauthorized modication, substitution or attachment. The manufacturer and its authorized resellers or distributors will assume no liability for any damage or violation of gove rnment regulations arising from failure to comply with these guidelines.
This device must not be co-located or operated in conjunction with any other antenna or transmitter.
Federal Communications Commission and Industry Canada statement:
This device complies with Part 15 of FCC Rules and Industry Canada license exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause
interference, and, (2) This device must accept any interference, including interference that may cause undesired operation of this device.
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Manufacturer’s notes
Déclaration d’Industrie Canada
Cet appareil est conforme à la Section 15 des Règles de la FCC et à la (aux) norme(s) RSS concernant les appareils exempt s de licence par Industrie Canada. Son fonctionnement est soumis aux deux condition s suivantes : (1) cet appareil ne doit pas causer d’interférence nuisible; (2) cet appareil doit accepter toutes les interférences reçues, y compris celles pouvant causer un mauvais fo nctionnement de l’appareil.
FCC Interference Statement
This equipment has been tested and fou nd to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase t he distance between the equipment and the receiver.
3. Connect the equipment to an outlet on a circuit different from the one the receiver is connected to.
4. Consult the dealer or an experienced radio/TV technician for help.
FCC Radio Frequency Exposure statement
The available scientic evidence does not show that any health problems are associated with using low power wireless devices. There is no proof, however, that these low power wireless devices are absolutely safe. Low power wireless devices emit low levels of radio frequency energy (RF) in the microwave range while being used. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low-level RF that does not produce heating effects causes no known adverse health effects. Many studies of low-level RF exposure have not found any biological effects. Some studies ha ve suggested that som e biological effects might occur, but such ndings have not been conrme d by additional research.
The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg, and 1.6W/kg by Industry Canada.
This device is compliant with SAR for general p opulation / uncontrolled exposure limits in ANSI/IEEE C9 5.1-19 92 and Canada RSS 102, and had been tested in accordance with the measurement methods and procedures specied in FCC C FR Rule Part 15.247 and
15.401, and Canada RSS 102. This device ha s been tested, and meets the FCC, IC RF exposure guidelines whe n tested with the device operating conditions.
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Manufacturer’s notes
Déclaration de la FCC/d’Industrie Canada sur l’exposition aux radiofréquences
La norme régissant l’exposition des appareils sa ns l aux radiofréquences emploie une unité de mesure dénommée Taux d’absorption spécique, ou TAS. La FCC et Industrie Canada ont déni la même limite de TAS : 1,6 W/kg. Cet appareil est conforme au TAS pour les limites d’exposition générales de la population/non contrôlées dénies par les règles C95.1-1 992 de l’ANSI/IEEE et RSS 102 d’Industrie Canada ; il a été testé en conf ormité avec les méthodes et procédures de mesure spéciées dans le FCC CFR Rule Part 15.247 and 15.401 (O d’ingénierie et de technologie) et la règle RSS 102 d’Industrie Canada. Cet appareil a été testé selon les directives de la FCC et d’IC concernant l’exposition aux radiofréquences et s’est révélé conforme à ces dernières lorsqu’il a été testé en contact direct avec le corps.
Export restrictions
This product or software contains encryption code which may not be exported or transferred from the US or Canada without an approved US Department of Commerce export license. This device complies with Part 15 of F CC Rules, as well as ICES 003 B / NMB 003 B. Operation is subject to the following two conditions: (1) this device must not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesirable operation. Modications not expressly authorized by Fujitsu America, Inc. may invalidate the user’s right to operate this equipment.
Restrictions concernant l’exportation
Ce produit ou logiciel contient du code de chiffrement qui ne peut être exporté ou transféré du Canada ou des É tats-U nis sans un permis d’exportation du département du commerce des États-Unis. Ce matériel est conforme à la Partie 15 des règlem ents de la FCC, ainsi qu’à la norme ICES 003 B/NMB 003 B. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d’interférence nuisible; (2) cet appareil doit accepter toutes les interférences reçues, y compris celles pouvant causer un mauvais fonctionnement de l’appareil. Toute modication n’ayant pas été expressément approuvée par la société Fujitsu America Incorporated peut annuler le droit de l’utilisateur de se servir du matériel.

Canadian Notice / Avis pour le C anada

Canadian
The device for the 5150 - 5250 MHz band is only for indoor usage to reduce the potential for harmful interference to co-channel mobile satellite systems.
The maximum antenna gain of 6 dBi permitted (for devices in the 5250 - 5350 MHz, 5470 - 5725 MHz and 5725 - 5825 MHz bands) to comply with the e.i.r.p. limit as stated in RSS-247.
In addition, users are cautioned to take note t hat high power radars are allocated as primary users (meaning they have priority) of 5250 - 5350 MHz and 5650 - 5850 MHz and these radars could cause interference and/or damage to LE-LAN devices.
Fujitsu 75
Notice
Page 78
Manufacturer’s notes

Avis pour le Canada

Le matériel destiné à un usage sur la bande 5 150 - 5 250 MHz doit être utilisé uniquement à l’intérieur an de réduire les risques de brouillage nuisible causé aux systèmes mobiles par satellite fonctionnant sur un même canal.
En outre, les utilisateurs doivent prendre garde au fait que les radars de grande puissance sont considérés comme des utilisateurs principaux (ce qui signie qu’ils sont prioritaires) des bandes 5 250 - 5 350 MHz et 5 650 - 5 850 MHz et qu’ils pourraient causer des interférences et/ou des dommages aux appareils de réseau exempts de licence.
76 Fujitsu
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Appendix

Appendix

Before Using t he Optional Wireless LAN

This manual describes the procedures required to properly set up and congure the optional integrated Wireless LAN Mini-PCI device ( refe rred to as "WLAN device" in the rest of the manual). Before using the WLAN device, read th is manual carefully to ensure its correct operation. Keep this manual in a safe place for future reference.

Wireless LAN Devices Covered by this Document

This document is applicable to systems containing the following device:
Intel Dual Band Wireless AC 8265 + BT v4.1

Characteristics of the WLAN Device

This device is compliant with SAR for general population /uncontrolled exposure limits. This device has been tested, and meets the F CC, IC RF exposure guidelines when tested with the device operating conditions.
Fujitsu 77
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Appendix

Wireless LAN Modes Using this Device

Ad Hoc Mode
"Ad Hoc Mode" refers to a wireless network architecture where wireless network connectivity between multiple computers is established without a central wireless network device, typically known as Access Point(s). Connectivity is accomplished using only client devices in a peer-to-peer fashion. That is why Ad Hoc networks are a lso known as peer-to-peer networks. Ad Hoc networks are an easy and inexpensive method for establishing network connectivity between multiple computers. Ad Hoc mode requires that the SSID, network authent ication, and encryption key settings are identically congured on all computers in the Ad Hoc network.
Access Point (Infrastructure) Mode
Infrastructure mode refers to a wireless network architecture in which devices communicate with wireless or wired n etwork devices by com municating through an Access Point. In infrastruc ture mode, wireless devices can co mmunicate with each other or with a wired network. Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services, devices, and computers (e.g., le servers, printers, databases).
78 Fujitsu
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**
Appendix
*
* = An optional hub for a wired LAN may
be required dep ending upon the type of access point used.
How to Handle This Device
The WLAN device is an optional device that may come pre-installed in your mobile computer. Under normal circumstances, it should not be necessary for you to remove or re-install it. The Operating System that your mobile computer comes with has been pre-congured to support the WLAN device.
The WLAN device operates in the 2.4 GHz ISM band and the 5 GHz lower, middle, and upper UNII bands.
Micro wave ovens may interfere with the operation of WLAN devices since they operate in the same 2.4 G Hz frequency range as IEEE802.11b/g/n devices. Interference by microwaves does not occur with IEEE802.11a radio which operates in the 5 GHz RF band.
W ireless devices that transmit in the 2.4 GHz range may interfere with operation of WLAN devices in IEEE802.11b/g/n modes. Symptoms of interference include reduced throughput, intermittent disconnects, and many frame errors. It is HIGHLY recommended that these interfering devices be powered off to ensure proper operation of the WLAN device.
Fujitsu 79
** = ADSL modem, cable modem, or similar
Page 82
Appendix

Deactivating/Disconnecting the WLAN Device

Disconnecting the WLAN device may be desired in certain circumstances (to extend battery life) or where certain environments require it (i.e. hospitals, clinics, airplanes, etc.). The WLAN device can be disconnected in Windows using the WLAN icon in the system tray (Note that disconnecting via the icon in the system tray does not turn off the radio; it continues to transmit and receive even though it’s not connected.)
F5
Press the key with the wireless icon (key
WirelessLANWirelessLANBluetoothBluetooth
The wireless component indicator will go off when the wireless components are switched off.
)tostarttheWirelessSelector.
Conguring the Wireless LAN
The opt ional WLAN device can be congured to establish wireless network connectivity using the software that is built into Windows. Support for most industry standard security solutions is contained in this software.
Pre-dened parameters will be required for this procedure. Please consult with your network administrator for these parameters:
Conguring the WLAN Using Windows
The WLAN device ca integrated in Wi
Pre-dened par administrator
1. Windows 10: In
X
and select Con
2. When the display type "Details" is set in the Control Panel, select the icon view
and then click the icon Network and Sharing Center.
3. Select Setu
4. Depending upon what type of connection you would like to make, make a selection. For
an infrastructure network, select Manually connect to a wireless network.
5. Enter the r administr
6. In the eve nt you require assistance, go to the Network and Sharing Center window (Control Panel > Network and Sharing Center), and type in relevant keywords in the Search box.
nbeconfigured to establish a wireless network connection using the software
ndows. The software supp orts the current industry-standard security solutions. ameters are required for this procedure. Consult your network
for these param eters:
the Modern Start screen, press the key combination
trol Panel from the menu.
p a new connection or network.
equired information. It may be necessary to consult with your n etwork
ator fo r some of the information.
Windows
+

Connection to the network

After you have congured your computer, you can connect to an active network by performing the following steps:
1. Click on the WLAN icon in the system tray.
2. Select Connect to a network.
3. Select a network from the list that appears, and click the Connect butto n.
80 Fujitsu
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Troubleshooting the WLAN

Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table.
Problem Possible Cause Possible Solution
Unavailable network connection
Incorrect network name (SSID) or network key
Weak received signal strength and/or link quality
Ad hoc connection: verify that the network names (SSID’s) and network keys (WEP) of all computers to be connected have been congured correctly. SSID’s and WEP key values must be identical on each machine.
Access Point (Infrastructure) connection: set the network
name (SSID) and netw ork key to the same values as those of the access point.
Set the Network Authentication value identically to that of the Access Point. Please consult your network administrator for this value, if necessary.
Ad hoc connection: Retry connection after shortening the distance to the destination computer or removing any obstacles for better sight.
Access Point (Infrastructure) connection: Retry connection
after shortening the distance to the access point or removing any obstacles for better sight.
Appendix
Fujitsu 81
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Appendix
Problem Possible Cau se Possible Solution
Unavailable network connection (continued)
The WLAN device was deactivated or is disabled
Check if the wireless switch is turned On. Go to Start > Control Panel, and doubleclic on Windows Mobility Center.If the wireless network is off, c the Turn wireless on button.
cess
s
ed
Check if the computer to be connected is turned ON.
Recheck the conguration of your network settings.
The use of identical or overlapping RF channel cause interference wi
The computer to be connect is turned off
Incorrectly congured network settings
RF interference from Ac Points or other wireles networks
operation of the WLAN d Change the channel o Access Point to a cha that does not overla interfering devic
Wireless network has failed
authentication
Re-check your Net Authentication, and Security sett Incorrectly con security setti an incorrectly key, a mis-con
ngs such as
typed WEP
gured LEAP
username, or a
tication method eLANdeviceto t not authenticate
ss network.
plies to networks
ic IP addresses.
tact your network
rator for the correct
.
Incorrect I congurat
P address
ion
chosen authen will cause th associate bu to the wirele
This only ap using stat Please con administ settings
k
lick
scan
th the
evice.
f your
nnel
p with the
e.
work
Encryption,
ings.
gured
nincorrectly
82 Fujitsu
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Appendix

Using the Bluetooth Device

Bluetooth is integrated into the Wireless LAN module. The Bluetooth capabilities are Bluetooth Basic, EDR and Bluetooth Low Energy (BT v4.0) operational modes.

What is Bluetooth?

Bluetooth technology is designed as a short-range wireless link between mobile devices, such as laptop computers, phones, printers, and cameras. Bluetooth technology is used to create Personal Area Networks (PANs) between devices in short-range of each other.
Proceed as follows to individually enab le or disable Bluetooth devices:
1. In the Start menu search eld, search for "Bluetooth".
2. Select the Bluetooth settings option (dependent on the operating system).
3. In the Bluetooth settings window, make the d esire d settings.

Where to Find Information About Bluetooth

For additional information about Bluetooth Technology, visit the Bluetooth Web site at: "

FCC Radiation Exposure Statement

This system complies with the FCC limit values for radio frequency radiation in an uncontrolled environment. The Bluetooth antenna is located at the top edge of the LCD screen and is exempt from the criteria for minimum distance because of its low power consumption.
The transmitter used in this system must not be operated together with other antennas or transmitters.
www.bluetooth.com".

Canadian Notice

To prevent radio interference to licensed services, this system is designed for use in indoor spaces / in buildings and not directly at window openings, to allow a maximum shielding.

Warranty

Users are not authorized to modify this product. Any modications invalidate the warranty. This equipment may not be modied, altered, or changed in any way without signed
written permission from Fujitsu. Unauthorized modi cation will void the equipment authorization from the FCC and Industry Canada and the warranty.

Image Backup and Recovery Procedures

Window
It is very important that you create your Recovery Drive before beginning to use your system. It is also important that you create a backup of the content of C:\Drivers on your
system to writable media or an external drive. System-specicsoftwaredriversare also available for download through the Fujitsu support s ite.
Note: Most of the information below comes from the Microsoft® page
http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options".
"
Please refer to it for more details.
Fujitsu 83
s 10 Procedures
Page 86
Appendix

Creating a recovery drive

A recovery drive can help you troubleshoot and x problems with your PC, even if it won’t start. To create one, all you need is a USB ash drive. W indows will inform you of the size of the USB ash drive needed to hold the required data.
1. From the taskbar, search for Create a recovery drive and then select it. You may be
asked to enter an administrator password or conrm your selection.
2. When the tool opens, make sure Backup system les to the recovery drive
is selected and then select Next.
3. Connect a USB drive to your PC, select it, and then select Next - Create. A large number of
les need to be copied to the recovery drive, so this could take some time.
4. When it’s done, select Finish. Note:
If you chose not to b ack up the system les when you c reat ed your recovery drive on Windows 10, you won’t be able to use it to reinstall W indo ws.

Recovery options in Windows 10

If your PC isn’t run options. The foll
Problem Try this
Your PC isn’t working well and you recently installed an app, driver, or update.
Your PC isn’t working well and it’s been a while since you installed anything new.
Your PC won’t s recovery dri
Your PC won’t start and you haven’t created a recovery drive.
ning as quickly or reliably as it used to, try one of these recovery
owing table can help you decide which one to use.
Restore from a system restore point
Reset your PC
tart a nd you’ve created a
ve.
Use a recovery drive to reinstall Windows
Use install
ation media to reinstall Windows
Restore fr
This opti points ar create a r apps, dr
1. Right -c
2. Search Control Panel for Recovery.
3. Select
4. Choose the restore point related to the problematic app, driver, or update,
Note on. T
Syst
84 Fujitsu
om a system restore point
on takes your PC back to an earlier point in time, called a system restore point. Restore e generated when you install a new app, driver, or Windows update, and when you
estore point manually. Restoring won’t affect your personal les, but it will remove
ivers, and updates installed after the restore point was m ade.
lick (or press and hold) the Start button, and then select Control Panel.
Recovery - Open System Restore - Next.
and then select Next - Finish.
: If you don’t see any restore points, it could be because the system protection isn’t turned
o check, go to the Control Panel,searchforRecovery, and then select Recovery - Congure
em Restore - Congure and make sure that Turn On System Protection is selected.
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Appendix
Reset your PC
Resetting lets you choose whether to keep your les or remove them, and then reinstalls W indows.
1. Select Settings - Update & security - Reset this PC - Get started
2. Choose an option:
Option What it does
Keep my les This reinstalls Windows 10, but keeps your personal les and any
apps that came with your PC. It removes:
Changes you made to settings
Apps and drivers you installed
Remove everything
This reinstalls Windows 10 and any apps that came with your PC. It removes:
Personal les
Changes you made to settings
Apps and drivers you installed If you’re planning to donate, recycle, or sell your PC, use this option
and choose to fully clean the drive. This might take an hour or two, but it makes it harder for other people to recover les you’ve removed.
Use a recovery drive to reinstall Windows
Note: This process utilizes the USB Recovery Drive that you created in the previous section "Create a Recovery Drive".
1. To reset your PC, select Settin gs - Update & security - Recovery - Advanced star tup - Restart now. If that doesn’t x the problem, try Troubleshoot - Recover from a drive. This will remove your personal
les, apps and drivers you installed, a nd changes you made to settings. If you repartitioned the drive Windows is installed on, note that this will restore the drive’s default partitions.
Use installation media to reinstall Windows
If you have installation media, like a Recovery DVD that you purchased from Fujitsu, you c an use it to reinstall Windows. You will need to install additional drivers and applications after reinstalling Windows.
To reinstall Windows, follow the steps below:
1. Power on your system. When the Fujitsu logo appears on the screen, press the
F12
key.
2. Insert the bootable disc in your DVD drive.
3. Highlight the CD/DVD option from the Boot Menu and press
Enter
.
Fujitsu 85
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Appendix
4. Follow the on-screen instructions to restore the image.
Select the language.
At the Windows Setup dialog window, enter your OS, l angua ge and other
preferences and click Next to continue.
•ClickInstall now to proceed with reinstalling Windows.
At License terms, check on I accept the license terms and click Next.
•AtWhich type of installatio n do you want,clickonCustom: Install Windows only (advanced).
Delete all partitions on the drive and click Next. Installation of Windows will start. This will
take some time so please wait until the installation is nished and the system restarts.
5. When the system restarts, perform all set-up steps to arrive at the Desktop.
6. Connect to the Internet.
7. Use the Backup of the contents of the C:\Drivers folder to install needed drivers and
applications to your system. If it is not available, download the software from the Fujitsu Support Site, as described below in the "Auto Installation support for the software downloaded from support web site" section below.
Auto Installation support for the software downloaded from support website
1. Download FSDM (Fujitsu Software Download Manager) from the support site and down load all the drivers applicable to the mo del and OS using FSDM if they are not downloaded yet.
2. When the software packages are downloaded from the web, it is important to download the Auto Installer Software package and the model/language-specific Readme le if you prefer to auto install the software.
3. It is important to have the extracted Au to Installer software package folder and Readme le in the same location as the other software folders. Otherwise auto-installation of the software will not be supported.
4. Inside the Auto Installer software package, launch FjAutoinstall.exe as administrator.
5. Click Yes on the User Account Control dialog box. This will take some time to process the software packages. A message will be displayed during this time stating Please wait while the content is being processed.
6. If the EULA is displayed for Fujitsu Software Auto Installer, accept the EULA, otherwise continue.
7. The Fujitsu Software Auto Installer user interface will be launched providing the ability to auto install the software downloaded from the support site.
8. It is recommended that you install all the software in the listed order. You can Select All, to install the software in the order listed.
9. Click the Install button to start the installation.
10. Afte r installing all the selected drivers, the Installation Results window is displayed. Click OK.
11. You must restart the s ystem for the settings to take effect. Do you wish to reboot now? message appears. Select Yes.
12. T he system will now reboot.
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Downloading driver updates

To ensure that you always have the most current driver updates related to your system, you s hould occasionally access the Fujitsu Software Download Manager (FSDM ) utility. The F SDM utility is available from the Fujitsu Support site. FSDM will allow you to view and download the most current drivers, utilities and applications to determine whether you have the latest versions. To download the FSDM utility, go to the support site:
http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS".
"
Appendix
Fujitsu 87
Page 90

Index

Index
A
AC adapter
connecting 18 Set up 18
Alt+Ta b 28 Anti-theft protection 44 Audio co nnections 54
B
Back tab 28 Backspace 23 Backspace key 23 Battery 33
battery charge 35 Caring for and maintaining 33 charge level 33 Charging 33 see Rechargeable battery 33 Service life 33
battery charge meter 33 Battery indicator 21 Battery status indicator
see battery indicator 21
Battery symbol
see battery indicator 21
BIOS Setup Utility
, protecting with password 45 calling 56 exiting 58 operation 57 Settings 56
Blank LC D screen 60 Bluetooth
Switch off module 37 Switch on module 37 switching module off 80 switching module on 80
Bluetooth, Safety notes 14 Bonus Apps 19
C
Caps Lock
indicator 22
Caps Lock key 24 Choose a location 1 8 Cleaning 16 Cleaning the touchpad 16 Components
Installing/Removing 55
Conguration, BIOS Setup Utility 56
Conguring hardware 56 Conguring system 56 Connecting audio devices 54 Connecting headphones 54 Connections
Dock 39
Crystal View screen
cleaning 16 Ctrl+Alt+Del 28 Cursor control 24 Cursor keys 24
D
Date not correct 60 Declarations of conformity 72 Decrease
screen brightness 26
volume 26 Decrease brightness
of LCD screen 26 DOC (INDUSTRY CANADA) NOTICES 70 Dock
connections 39 Drive
indicator 2 1
E
Ending
energy saving mode 62 Energy
Energy consumption 35
Energy saving 14
Energy saving functions 35 Energy saving functions 26 Enter 23 Enter key 23 Error messages on the screen 64 Errors
Screen messages 64 Ethernet LAN 38
F
FLock
indicator 2 1 Fault
Elimination 59 Fingerprint se nsor 43
conguring 43 First-time setup 17
88 Fujitsu
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Index
Fn key 24 Fn+F10 26 Fn+Scroll Lock 28
G
Getting started 17
H
HDMI port 49 Hot keys 25
I
Important notes 12 In case of service 55 Incorrect time 60 Increase
screen brightness 26
Indicator
Caps Lock 22 drive 21 F Lock 21 Num Lock 21 Scroll Lock 22
Information,
safety 13
Instructions
Cleaning 16
K
Kensington Lock Cable 44 Key combinations 28 Keyboard 23
cleaning 16
Keys 23
L
LCD screen
cleaning 16 difcult to read 60 Notes 31 reected glare 60 Remains blank 60
Line feed 23
M
Making ready to use 18 Mechanical security 44 Memory card
handling 36 inserting 36
removing 36 Microphone 37 Mobile operation 14 Monitor
connecting 50
no image 61
remains blank 61
unstable image 61 Monitor port
see V GA socket 50
N
Notebook
before traveling 15
cleaning 16
does not start 62
not working 62
operating 20
switching off 22
transporting 14 Notes 12
disposal / recycling 69
Energy saving 14
LCD screen 31
Transport 14 Num Lock
indicator 21 Num lock display 29 Numeric keypad 23
see "virtual number keys" 29
O
Operating system
activating system protect ion 46
cancel system protection 46
Protecting with password 46 Operation, notebook 20
P
Packaging 17 Palm vein sensor 44
set-up 44 Password
changing 46
entering 45
removing 46 Password protection 45 Power saving 14 Power-on indicator 21 Printer does not print 62 Problem solving 59
Fujitsu 89
Page 92
Index
R
Rechargeable battery
see battery 33
Return 23
S
Safety information 13 Scroll Lock
indicator 22
Security functions 43
Smart Card 48
SystemLock 48 Service life, battery 33 Set up
Device 18 Setup
see BIOS Setup Utility 56 Shift 24 Shift key 24 Shift+Tab 28 Slot
Memory cards 36 Speaker 37 Standby indicator 21 Status indicators 2 0 Subwoofer 37 Supervisor password
change 46
entering 45
removing 46 Switch
microphone off 25
microphone on 25 Switch between display outputs 26 Switching
speakers off 25
speakers on 25
wireless components off 26
wireless components on 26 Switching on
the notebook 22 Switching on for the rst time 19 System settings, BIOS Setup Utility 56
T
Tab key 23 Technical data 66
AC adapter 67
notebook 66 The wireless connection to a network
does not work 63
Time not correct 60 Tips 59 To uchpad 26, 30
buttons 30 dragging items 31 executing commands 30 moving the pointer 30 selecting an item 30
switch off 26 Touchpad keys 26 TPM 47 Transport 14
Damage during transportation 17 Traveling, notebook 15 Troubleshooting 59 Trusted Platform Module 47
U
USB charging function 53 USB port with charging fu nction (USB
Type-C) 52 USB ports 51 User password
change 46
entering 45
removing 46 Using the security lock 44
V
VGA socket 50 Virtual Number Keys 29 Volume
increase 26 Volume control 37
W
Webcam 33 Windows key 24 Wireless components
Safety notes 14 Wireless LAN
Safety notes 14
Switch off module 37
Switch on module 37
switching module off 80
switching module on 80 Wrong date/time 60
90 Fujitsu
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