Innovative technology7
Ports and controls9
Important notes12
First-time setup of your device16
Working with the notebook19
Security functions57
Connecting external devices67
Removing and installing components
during servicing73
Settings in BIOS Setup Utility74
Troubleshooting and tips79
Technical data88
Manufacturer’s notes92
Index93
Page 6
Remarks
Information on the product description meets the design specifications of Fujitsu and
is provided for comparison purposes. Several factors may cause the actual results to
differ. Technical data is subject to change without prior notification. Fujitsu rejects any
responsibility with regard to technical or editorial mistakes or omissions.
Trademarks
Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited
or its subsidiaries in the USA and other countries.
Microsoft and Windows are trademarks or registered trademarks of Microsoft
Corporation in the USA and/or other countries.
HDMI and High-Definition Multimedia Interface are trademarks or registered
trademarks of HDMI Licensing, LLC.s.
Bluetooth® and the Bluetooth logo are registered trademarks of Bluetooth SIG, Inc.
Adobe Reader is a trademark of Adobe Systems Incorporated.
USB Type-C™ and USB-C™ are trademarks of the USB Implementers Forum
in the USA and other countries.
All other trademarks specified here are the property of their respective owners.
Copyright
No part of this publication may be copied, reproduced or translated without
the prior written consent of Fujitsu.
No part of this publication may be saved or transferred by any electronic means
without the written approval of Fujitsu.
Electrical safety including ergonomic requirem ents (GS, depending on the device) . .......... 92
SAR limit value (Specific Absorption Rate) ................................................ 92
Other certification markings .............................................................. 92
Index .................................................................................. 93
Fujitsu5
Page 10
Contents
6Fujitsu
Page 11
Innovative technology
Innovative technology
... and ergonomic design m ake y our device a reliable and convenient companion.
The device boots very quickly, is ready for immediate use and offers a particularly
long operating time because of its high capacity battery.
With the user-friendly "BIOS Setup Utility" you can control your notebook’s hardware and better
protect your system against unauthorised access by using the powerful password properties.
Information on the connections and user componen ts of your notebook
canbefoundin"
Further information
The W indows drivers for your device can be found on our Internet site.
The factory installation of your device does not support any other operating
system. Fujitsu Technology Solutions accepts no liability whatsoever
if any other operating system is used.
Software oriented components of these instructions refer to Microsoft products,
if they come within the scope of the delivery.
If you install other software products, pay attention to the operating
instructions of the manufacturer.
Ports and controls", Page 9.
Fujitsu7
Page 12
Innovative technology
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
these warnings could pose a risk to health, damage the device or lead
to loss of data. The warranty will be invalidated if the device becomes
defective throu gh failure to observe these warnings.
Indicates important informa
tion for the proper use of the device.
►
This font
This font
This font
"This font"
Key
This font
Indicates an activity that must be performed
Indicates a result
indicates data entered
the command line, e.g.
start a program (star
indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
indicates
•terms and texts used in a software interface, e.g.: Click on Save
•names of programs or files, e. g. Windows or setup.exe.
indicates
•cross-references to another section, e.g. "Safety information"
•cross-references to an external source, e.g. a web address: For more
information, go to "
•Names of CDs, DVDs and titles or designations for other materials,
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
indicates a key on the keyboard, e.g:
indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
using the keyboard in a program dialogue or at
your password (Name123) or a command used to
t.exe)
http://www.fujitsu.com/fts/"
F10
8Fujitsu
Page 13
Ports and controls
Ports and controls
This chapter presents the individual hardware components of your device. It gives you
an overview of the device’s indicators and connections. Please familiarise yourself with
these components before you start to work with the device.
Notebook open
1
2
3
1
4
9
10
7
1 = Microphone
2 = Infrared camera
3=CameraLED
4 = Shortcut Button for Microsoft Windows Ink
5 = Tablet mode camera
6 = Status display of tablet mode camera
5
6
7
8
7 = Status indicators
8 = Fingerprint sensor or palm sensor
1 = DC input connector (DC IN)
2+3= USB port Intel® Thunderbolt
TM
charging function an d display port
(USB Type-C Gen2)
4 = HDMI port
The descriptions in this document show the standard product con figuration
with Intel® Thunderbolt
TM
The following alternative USB configuration without Intel® Thunderbolt
is also available for projects:
•Pos. 2 = USB 3.2 Gen2 port with charging function and DisplayPort (USB Type-C™)
Right side
3456 78921
1 = Eyelet for the optional pe n tether
2=Penslot
3=SIMcardslot
(configuration-dependent,
protected by cover)
4 = Loudspeaker
3 with
3.
5 = USB 3.2 port with charging function (USB
Type-A, Anytime USB charge)
6 = Combined h eadphone s/microphone port
7 = Loudspeakers
8 = SmartCard reader
TM
3
5 = ON/OFF button
6 = Memory card slot
7 = USB 3.2 port (USB Type-A)
8 = LAN c onne ctor (removable)
9 = Security Lock device
10Fujitsu
Page 15
Bottom
Ports and controls
1
1 = Battery rese
Fujitsu11
t button (pushed)
Page 16
Important notes
Important notes
ImportantnotesNotes
Safety notes
SafetynotesNotes
This chapter contains essential safety information which must be followed
when working with your notebook. Other notes also provide useful information
which will help you with your n otebook.
Please follow the safety notes provided in the "Safety/Regulations" manual
as well as the safety notes given below.
Please pay special attention to the sections in the manual marked
with the symbol on the left.
When connecting and disconnecting cables, observe the relevant
notes in this operating manual.
In order to prevent burn injury or the device from overheating, do not lay the device
directly on your lap and make sure that the ventilation openings are not obstruct ed.
Read the information on the ambient conditions in the "
Page 88 and "First-time setup of your device", Page 16 before preparing your
notebook for use and switching it on for the first time.
When cleaning the device, please observe the relevant notes in the
section "
Pay attention to the additional safety notes for devices with wireless components
provided in the "Safety/Regulations" manual.
Cleaning the notebook", Page 15.
Technical data",
This notebook
equipment. I
please conta
12Fujitsu
complies with the relevant safety regulations for data processing
f you have questions about using your notebook in a particular area,
ct your sales outlet or our Hotline/Service Desk.
Page 17
Important notes
Additional safety notes for devices with
radio components
Radiocomponent:WirelessLAN:Bluetooth,safetynotes
If a rad io component (Wireless LAN, Bluetooth, LTE) is integra ted in your notebook, you must
be sure to observe the following safety notes when using your notebook:
•Switch off the radio components when you are in an aircraft or driving in a car.
•Switch off the radio components when you are in a hospital, an operating room or near a medical
electronics system. The transmitted radio waves can impair the operation of medical devices.
•Switch off the radio components when you let the device get near flammable
gases or into hazardous environments (e.g . petrol station, paintshops), as the
transmitted radio waves can cause an explosion or a fire.
For information on how to switch rad io components on and off, see chapter
"
Switching the wireless components on and off", Pag e 50.
Energy saving
NotesEnergyEnergysaving
Switch the notebo
are not using them
Youwillthenbea
ok off when it is not in use. Switch off external, connected devices if you
. If you use the energy saving functions, the notebook uses less energy.
ble to work for longer before having to recharge the battery.
Energy efficien
You save money w
Energy savin
► Make use of the powe r management features (see ""Using the power-management features",
Page 44").
Fujitsu13
cy is increased and the environmental impact is reduced.
hile protecting the environment.
g under Windows
Page 18
Important notes
Travelling w ith your notebook
MobileoperationNotesTranspo rtationNotebook
Please observe the points listed below when travelling with your notebook.
Before you travel
► Back up important data stored on your hard disk.
NotebookTravel,notebook
► Switch off the wireless component for data security reasons. With data traffic via a wireless
connection, it is also possible for unauthorised third parties to receive data.
Information on activating data encryption is provided in the documentation
for your wireless component.
► If you wish to use your notebook during a flight, first check with the flight
attendants if it is OK to do so.
When travelling in other countries
► If you are travelling abroad, check that the mains adapter can b e operated with the
local mains vo ltage. If this is not the case, obtain the appropriate mains adapter for
your notebook. Do not use any other voltage converter!
► Check whether the local mains voltage and the power cable are compatible. If this is
not the case, buy a power cable that matches the local conditions.
► Contact the relevant authorities of the country you will be travelling in as to
whether you may operate the radio component integrated into your notebook
computer. Please observe the additional safety instructions for devices with radio
components, found in the handbook “Safety/formalities”.
Notebook: transporting
Protect the notebook from severe shocks and extreme temperatures
(e.g. direct sunlight in a car).
► Switch the notebook off.
► Unplug the mains adapter and all external devices from the power socket.
► Disconnect the mains adapter cable and the data cables for all external devices.
► Close the LCD screen.
► To protect against damaging jolts and bumps, use a notebook carrying
case to transport your notebook.
14Fujitsu
Page 19
Cleaning the notebook
Do not clean any interior parts yourself; leave this job to a service technician.
Only use cleaning products designed for computers. Normal household
cleaners and polishes can damage the markings on the keyboard and the
device, the paintwork or the notebook itself.
Ensure that no liquid enters the notebook.
The LCD screen very sensitive to scratches. Only clean the display
surface with a very soft, slightly damp cloth.
Important notes
► Switch the notebook off
CleaningNotesNotebookKeyboardTouchpadLCDscreen
The surface can be cleaned with a dry cloth. If particularly dirty, use a damp cloth that has been
dipped in water mixed with mild domestic detergent and then carefully wrung out.
Youcanusedisinfect
Ensure that no liqui
.
ant wipes to clean the keyboard and the touchpad.
d enters the device.
Fujitsu15
Page 20
First-time setup of your device
First-time setup of your devic
First-timesetu pGettingstarted
The battery must be charged if you want to operate your device using the battery.
When u sed on the move, the built-in battery provid es the device with the necessary powe r. You
can increase the operating time by using the available energy-saving functions.
For instructions on how to connect external devices (e.g. mouse, printer) to your
device, please refer to the operating manual for your device.
Unpacking and c
► Unpack all the individual parts.
► Check your d
Please read the chapter "Important notes", Page 12.
If your device is equipped with a Windows operating system, the necessary
hardware drivers and supplied software are already pre-installed.
Before you switch on the device for the first time, connect it to the mains voltage
using the mains adapter, see "
adapter must be connected during the entire installation process.
A system test is performed when your device is first switched on. Various messages
can appear. The display may remain dark for a short time or m ay flicker.
Please follow the instructions on the scree n.
NEVER switch off yo ur device during the first-time setup process.
Mains adapter connecting", Page 17.Themains
hecking the device
Should you discover any damage that occurred during transportation,
notify your local sales outlet immediately!
PackagingTransport
evice for any visible damage which may have occurred during transportation.
e
You may nee
16Fujitsu
d the packaging in the future, if you need to transport your device.
Page 21
Selecting a location
SelectingalocationDeviceMainsadapter
Select a suitable location for the device before setting it up. F ollow
the instructions below when doing so:
•Never place the device or the mains adapter on a heat-sensitive surface.
The surface could be damaged as a result.
•Never place the device on a soft s urface (e.g. carpeting, upholstered furniture,
bed). This can block the air vents and cause overheating and damage.
•The underside of the device heats up during normal operation. Prolonged contact
with the skin may become unpleasant or even result in burns.
•Place the device on a stable, flat, non-slippery surface. Please note that the
rubber feet of the device may mark certain types of delicate surfaces.
•Keep other objects at least 100 mm / 3.94 inches away from the device
and its mains adapter to ensure adequate ventilation.
•Never cover the ventilation slots of the device.
•Do not expose the device to extreme environmental conditions. Protect
the device from dust, humidity, and heat.
Mains adapter connecting
PreparingforoperationMainsadapter
Observe the safety notes in the enclosed "Safety/Regulations" manual.
The supplied power cable conforms to the requirements of the country in
which you purchased your device. Make sure that the power cable is approved
for use in the country in which you intend to use it.
First-time setup of your device
► Connect the power cable (1) to the power
adapter provided for the device, see
chapter "
Technical data", Page 88.
► Plug the m ains cable (2) into a mains outlet.
3
► Connect the mains adapter cable (3) to
the DC jack (DC IN) of the device.
2
1
Fujitsu17
Page 22
First-time setup of your device
Switching on the device for the first time
Switchingonforthefirsttime
When you switch on the device for the first time, the supplied software is
installed and configured. Because this procedure must not be interrupted,
you should set aside enough time for it to be fully completed and connect
the device to the mains using the mains adapter.
During the installation process, DO NOT restart the device unless
you are requested to do so!
To make it easier to use yo
is pre-installed on the
hard disk.
2
ur device for the first time, the operating system
1
► Press the ON/OFF button (1) for about one second to switch the device on.
wer-on indicator (2) lights up whenever the system is switched on.
The po
► During installation, follow the instructions on screen.
If a W indows operating system is installed on your device, you will find more
information on the system and drivers, help programmes, updates, manuals etc. on
the device or on the Internet under "
You can find information and help on the Windows operating system functions
on the Internet at "
18Fujitsu
http://windows.microsoft.com".
http://www.fujitsu.com/fts/support/".
Page 23
Working with the notebook
Working with the notebook
Notebook,operationNotebook
This chapter describes the basics for operating your notebo ok. Please read the chapter
entitled "
devices such as a mouse and a printer to the notebook.
Status indicators
Statusindicators
The status indicators provide information about the status of the power supply,
the hard disk and the keyboard functions.
Connecting external devices", Page 67 for instructions on how to connect
Please refer to the notes in "Important notes", Page 12.
F
Fujitsu19
Page 24
Working with the notebook
IndicatorDescription
Power-on indicator/Standby
StandbyindicatorPower-onindicator
•Indicator is illuminated: The notebook is switched o n.
•Theindicatorflash es: The notebook is in sleep mode (Save-to-RAM).
•The indicator is not lit: The notebook is switched off or the notebook is in
Save-to-Disk mode.
Battery status indicator/
The state of charge of the ba
With mains adapter connec
•The indicator lights up o
is being charged.
•The indicator lights up red: The mains adapter is not connected and the battery
power is below 20%.
•Indicator flashes oran
be charged as the batt
is continued as soon a
•Indicator flashes red: An error has occured.
•Indicator not lit: T
than 90% charged or
power is above 20%)
ndicator
or
Batterystatusi
BatterysymbolBatteryindicat
F Lock indicator
F
IndicatorFLock
The indicator lights up: The key combination
The special functions of the Fn (function) keys (see section "
Page 39) c an be executed by pressing the keys directly, without having to press
Fn
the
Num Lock indicator
IndicatorNumLock
key.
Indicator is illuminated: The
keypad is activated. You can output the characters indicated on the upper right of
the keys.
Caps Lock indicator
IndicatorCapsLock
Indicator is illuminated: The Caps Lock key has been pressed. All the characters
you type will appear in upper case. In the case of overlay keys, the character
printed on the upper left of the key will appear when that key is pressed.
Scroll L
IndicatorScrollLock
Indica
effect
ock indicator
tor is illuminated: the key combination
that this key has varies between applications.
power connector
ttery is shown by the battery indicator.
ted:
range: the mains adapter is connected and the battery
ge: the mains adapter is connected but the battery cannot
ery is too hot or cold for charging. The charging process
s the battery reaches a permissible temperature again.
he battery is not being charged (the battery is already more
the mains adapter is not connected and the battery
.
F
Fn
+
has been pressed.
Key combinations",
Num
key has been pressed. The virtual numerical
Fn+Scr
has been pressed. The
20Fujitsu
Page 25
Opening the notebook
► Open the LCD screen.
Working with the notebook
Fujitsu21
Page 26
Working with the notebook
Switching on the notebook
Notebook:switchingonPower-onindicator
2
1
► Press the ON/OFF button (1) for about one second to switch the device on.
The power-on indicator (2) lights up whenever the system is switched on.
Programming the ON/OFF button
You c a n p
Operating systemMenu
Windows 10
22Fujitsu
rogram the ON/OFF button:
Control Panel - Hardware and Sound - Power
Options
have assigned a password, you must enter this when requested to
If you
in order to start the operating system. Detailed information can be
do so,
d i n the chapter "
foun
Security functions", Page 57.
Page 27
Working with the notebook
Different ways to use your notebook
During your daily work, you can use your notebook as a Tablet PC or as a notebook, just as you wish.
From notebook to Tablet PC
► Raise the LCD display into a vertical position.
You can fold the LCD screen down infinitely variably in an angle
between 0 and 360 degrees.
► Fold the monitor down completely until the rear side of the monitor is
resting on the bottom of the device.
Fujitsu23
Page 28
Working with the notebook
The monitor is now secured in the tablet position. The keyboard, touchpad and
touchpad buttons are switched off in this position.
Select display orientation (portrait or landscape orientation)
to use either portrait or landscape orientation for the display, or whether the
ntation should automatically adapt to the orientation of the Tablet PC.
You can chan
- Windows Mo
In Setting
These pro
These set
also tho
ge these settings under Control Panel - Hardware and Sound
bility Center / Rotate screen.
s there are profiles saved for operation with different screen orientations.
files have preset standard configurations that can be modified as desired.
tings do not just affect the screen settings on the Tablet PC, but
se on externally connected monitors.
Page 29
From Tablet PC to notebook
► Raise the LCD screen into a vertical position.
► Fold down the monitor until you reach the desired position.
Working with the notebook
Fujitsu25
Page 30
Working with the notebook
Switching off the notebook
Notebook
► Close all applications and then shut down the operating syst em (please
see the "Operating System Manual").
26Fujitsu
Page 31
Closing the notebook
Working with the notebook
► Fold the LCD screen onto the lower section of the notebook.
Handwriting recognition
iled information on handwriting recognition, s ee the documentation on your operating system.
For deta
ent, handwriting recognition under Windows supports the following languages:
At pres
h, German, French, Italian, Japanese, Korean, Chinese (traditional and simplified), Dutch,
Englis
guese, Spanish, Brazilian, Norwegian (Bokmål and Nynorsk), Swedish, Finnish, Danish,
Portu
h, Rumanian, Serbian (Cyrillic and Latin script), Catalan, Russian, Czech and Croatian.
Polis
r Windows you can set the required language under Control Panel –
Unde
, Language and Region – Language.
Time
Fujitsu27
Page 32
Working with the notebook
Touchscreen
LCDscreenNotes
Information on screen resolution can be found in the section "Screen resolutions
for integrated screen and external screens", Page 90.
High-quality LCD screens (
these screens are manufact
only be ensured with the re
which differs from the spe
The resolution of your no
With the present standar
cannot be guaranteed. T
elements) on the screen
specified in the inter
TFT) are installed in Fujitsu notebooks. For technical reasons,
ured for a particular resolution. An optimum and sharp image can
solution intended for the particular screen. A screen resolution
cification can result in an unclear image.
tebook’s screen is set to the optimum at the factory.
ds of production technology, absolutely flawless screen images
here ma y be a fe w constantly light or dark pixels (picture
. The maximum permitted number of such faulty pixels is
national standard ISO 9241-307 (Class II).
Example:
A monitor with HD res
three subpixels (re
9241-307 (class II
or an equivalent mi
Pixel
olution 1366 x 768 has 1366 x 768 = 1049088 pixels. Each pixel consists of
d, green and blue), making a total of about 3 million subpixels. According to ISO
), a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels
x (1 light subpixel counts as 2 dark subp ixels) are allowed to be defective.
A pixel consists of 3 subpixels, normally red, green and
blue. A pixel is the smallest element that can be generated
by co mplete functionality of the display.
Subpixel
A subpixel is a separately addressable internal structure
within a pixel that enhances the pixel function.
ClusterA cluster contains two or more defective pixels or
subpixels in a 5 x 5 pixel block.
Background lighting
LCD screens are operated w ith background lighting. The luminosity of the b ackground
lighting can decrease during the period of use of the notebook. However, you
can set the brightness of your screen individually.
Synchronising the display on the LCD screen and an external monitor
For more information, please refer to the chapter "
Key combinations", Page 39
under "Display output, switch between".
28Fujitsu
Page 33
Working with the notebook
Use the touch screen
You can execute commands as follows:
•using the stylus pen (supplied with your device).
•using your fingers
Using fingers
You can execute certain commands by using your finger tip on the touchscreen of your device.
Everything which you can select or activate using your finger tip can
also be selected or activated using the pen.
Calibrate screen for touch
For information on how to calibrate your device to use the touch screen,
refer to the chapter "
Please note: There are separate calibration programs available for calibrating the
stylus pen and for calibrating finger-based operation. Do not use the calibration
tool for the stylus pen to calibrate finger-based operation.
Using the stylus pen
Pen
4
Calibrating the pen", Page 32.
1 = pen tip
5
2 = pen button (= right mouse button)
3 = pen button (= delete function)
4 = charging contacts
5 = eyelet for optional pen strap
3
2
1
You can use the pen on your Tablet PC as an electronic writing implement to select items, and to
navigate through programs on it. Progra m s that support ha ndwriting recognition also allow you to
write characters directly on the screen with the pen. You can also use the pen as a drawing tool.
A pen tether is available as an optional extra and you can use this to tie the
eyelet on the pen to the eyelet on the Tablet PC.
Fujitsu29
Page 34
Working with the notebook
Use only the pen provided with your Tablet PC. Do not use substitutes that
were not designed for your Tablet PC. Replace the stylus tip if it is worn.
The warranty does not cover a scratched screen.
While writing, you should take care not to scratch the surface of the
display (e.g. with a wristwatch or bracelet).
The Tablet PC’s pen is an elec
used improperly. Handle t
The following list contai
•Do not gesture with the pe
tronic instrument that can be damaged if
he pen with care.
ns guidelines for proper pen handling:
n.
•Do not use the pen as a pointer.
•Do not use the pen on surf
aces other than the screen of the Tablet PC.
•Do not try to turn the thumb grip on the pen. The grip is used to place
the pen in its slot or to remove it from the slot.
•Never store the pen w
down in a pen holder)
have an adverse effe
In this case the pen
To a void damage, th
ith the tip bearing the weight of the pen (e.g. with the tip
. If the pen is stored with the tip pointing down, this may
ct on the pen mechanism (particularly at high temperatures).
tip may react as though it is constantly being pressed down.
e pen should be store d in the slot when not in use.
Thepencanbeinfluenced by electromagnetic fields (cursor quivers or
jumps). There may be a few areas on the screen where the cursor quivers
slightly in spite of pressing the pen down firmly.
The screen responds to entries made with the tip of the finger or the pen when the tip
of the finger or the pen is in direct contact with the screen.
You can use t he pen to run all functions for which you would otherw ise use a mouse.
HandlingMousePen
Selecting menu
Click with the left-hand mouse button.
To uch the menu entry with the pen tip.
items
Starting programs Double click with the left-hand mouse
button.
Moving an
object/window
Drag with the left-hand mouse button
held pressed.
Briefly touch the program icon twice
with the pen tip.
Place the pen tip directly on the
object/window. Hold the pen tip
pressed against the screen. Move the
desired object/w indow.
Opening a context
menu
Click with the right-hand mouse
button.
Place the pen directly on the required
element and hold the pen pressed
against the screen.
Moving the cursor
-
Place the pen tip directly on the
screen.
30Fujitsu
Page 35
Pen position
To prevent the pen from becoming jammed in its slot (1), always make sure that
you insert the pen the right way round into its slot on th e right side of the device
(the charging contacts on the pen point left from th e view below).
Working with the notebook
1
Energy saving functions of the pen
To save energy, the pen automatically switches off after 10 minutes of inactivity
and is then in power saving mode.
The pen automatically returns to normal operating mode after the next contact with the pen tip.
Fujitsu31
Page 36
Working with the notebook
Charging the pen battery
The pen contains an integrated battery, which is automatically charged when the
pen is fully inserted into its slot. The pen is also charged when the notebook is in
power saving mode or is sw itched off. A charging time of approximately 15 s econds
is sufficient to enable to pen to be used for 90 minutes again.
► Insert the pen fully in the slot.
After a charging period of a pproximately 5
minutes, the pen battery is fully charged.
Setting the pen
Operating systemMenu
Windows 10
You can make various settings for the pen under System Control -Hardware and Sound - Pen and Touch.
Calibrating the pen
Via the operating system, you must calibrate your tablet PC before first use with the
pen, so that it recognises the pen as accurately as possible.
You should also always r epeat the calibration if the co-ordination between the
pen and cursor movement deteriorates.
Operating systemMenu
Windows 10
To calibrate, call up the Hardware and Sound / Tablet PC Settings function
in the Control Panel. You need to calibrate both portrait and landscape
formats.
32Fujitsu
Page 37
Working with the notebook
Attach the pen tether (optional)
You can attach the pen with a pen tether (available as an option) to prevent
it being dropped or becoming lost.
► Secure one end of the pen tether to the pen and the other end of the pen tether to the notebook.
Fujitsu33
Page 38
Working with the notebook
Using the device as a notebook
Touchpad and touchpad buttons
Keep the touchpad clean. Protect it from dirt, liquids and grease.
TouchpadTouchpad
Never use the touchpad if your fingers are dirty.
Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons.
1
1 = Touchpad
2 = Touchpad buttons
2
You can move the cursor using the touchpad.
The touchpad buttons allow you to select and execute commands. They correspond
to the buttons on a conventional mouse.
You can also deactivate the touchpad via the keyboard, so that you cannot move
the cursor unintentionally (see chapter "
Key combinatio ns", Page 39).
Moving the pointer
► Move your fing
Touchpad
The pointer will move.
Selecting a
► Move the pointer to the item you wish to select.
Touchpad
► Ta p t h e t o
The item is selected.
er on the touchpad.
nitem
uchpad once or press the left button once.
Executi
► Move the pointer to the field you wish to select.
► Ta p t h e
ng commands
hpad
Touc
The command is executed.
touchpad twice or press the left button twice.
34Fujitsu
Page 39
Working with the notebook
Dragging items
► Select the desired item.
Touchpad
► Press and hold the left button and, with your finger on the touchpad, drag
the item to the desired position.
The item will be moved.
Switching the Touchpad on and off
You can switch the to uch pad on and off using the keyboard, see
"
Key combinations", Page 39.
Fujitsu35
Page 40
Working with the notebook
Keyboard
KeyboardNumerickeypadNumerickeypadButtons
The keyboard of your notebook is subject to continuous wear through normal
use. The key markings are especially prone to wear. The key markings are
liable to wear away over the life of the notebook.
The keyboard has been desig
Some enhanced keyboard fun
The following descriptio
are described in the relev
The figure below shows how
The example applies when
The illustrations show
n of keys refers to Windows. Additional functions supported by the keys
ant manuals supplied with your application programs.
the Caps Lock key has not been activated.
=
+
0
=
0
ned to provide all the functions of an enhanced keyboard.
ctions are m apped with key combinations.
to access the different characters on keys with overlaid functions.
n below may differ from your actua l device.
Num
}
}
=
0
=
}
0
+
=
0
}
}
Alt Gr
36Fujitsu
Page 41
KeyDescription
Backspace key
The Backspace key deletes the character to the left of the c ursor.
BackspaceBackspace
Working with the notebook
Tab key
The Tab key moves the cursor to
Tabkey
the next tab stop.
Enter key (return)
The Enter key terminates
is e xecuted when you pres
EnterkeyReturnEnterLinefeed
a command line. The command you have entered
sthiskey.
Caps Lock key
The Caps Lock key activates uppercase mode. In Caps Lock mode, all of
the characters you type appear in upper case. In the case of overlay keys,
the character printed on the upp er left of the key will appear when that
key is pressed. To cancel the Caps Lock function, simply press the Caps
Lock key again.
ShiftkeyCapsLock
Shift key
The Shift key cau
keys, the chara
keyispressed.
ShiftkeyShift
ses uppercase characters to appear. In th e case of overlay
cter printed on the upper left of the key appears whe n that
Fn key
Fn
The
"
Key combina
Fnkey
key enable
s the special functions indicated on overlay keys (see
tions", Page 39).
Cursor keys
The cursor k
left, or ri
CursorkeysCursorcontrol
eys move the cursor in the direction of the arrow, i.e. up, down,
ght.
Windows key
The Windows key switches between the start screen and the last used
application.
Windowskey
Menu key
The Menu key opens the menu for the active application.
Fujitsu37
Page 42
Working with the notebook
Virtual numeric keypad
NumerickeypadVirtualnumerickeypadNumLock
To provide the convenience of a numeric keypad, your keyboard is equipped with a virtual
numeric keypad. The special k eys of the virtual numeric keypad are recognisable by the numbers
and symbols printed in the upper right corner of e ach key. If you have switched on the virtual
numeric keypad, you can output the characters shown on the upper right of the keys.
The keyboard layout shown below may differ from your actual device.
1 = Valid characters when the
Num
2 = Valid characters when the
key is not activated
r information about the status indicators can be found in chapter "
Furthe
keyisactivated
Status indicators", Page 19.
Num
Country and keyboard settings
► Change the country and keyboard settings as described in the documentation for your operating
system.
38Fujitsu
Page 43
Working with the notebook
Key combinations
Keycombinations
The following description of key combinations applies to Windows operating systems. Some of the
following key combinations may not fun ction in other operating systems o r with certain device drivers.
Other key combinations are de scribed in the relevant manuals supplied
with your application programs.
Key combinations are entered as follows:
► Press the first key in the combination and keep it pressed.
► While holding the first key down, press the other key or keys in the combination.
F
If the key combination
Fn
+
is pressed: The special functions of the Fn keys can
be executed by pressing the keys directly without also having to press the Fn key.
CombinationDescription
Switching the microphone on/off
This key combination enables and disables the microphone.
Fn+F1MicrophoneMicrophone
Switching the loudspeakers on and off
This key combination switches you r notebook’s loudspeakers off
and on.
Fn+F2LoudspeakersLoudspeakers
Decrease volume
This key combination reduces the volume of the internal
loudspeakers.
Fn+F3Volume
Increase volume
This key combination increases the volume of the internal
loudspeakers.
Fn+F4Volume
Switching the wireless components on / off
This key combination switches the wireless components off or on.
components
components
Fn+F5Wireless
Wireless
Switchin
This key c
buttons
Fn+F6TouchpadTouchpadbuttonsTouchpad
g the touchpad and touch pad buttons on/off
ombination switches the touchpad and the touchpad
on or off.
Decrease screen brightness
This key combination decreases the brightness of the screen.
Fn+F7LCDscreenScreenbrightness
ase screen brightness
Incre
key combination increases the brightness of the screen.
This
eenbrightness
Fn+F8Scr
Fujitsu39
Page 44
Working with the notebook
CombinationDescription
Energy saving functions
Use this key combination to acti
functions (see chapter "
Page 44).
Fn+F9Energysavingfunctions
Toggle output screen
Use this key combination to s
display if an external mon
Screen output is possible
•only on the notebook’s LC
•on the LCD screen of the notebook and the external monitor
at the same time
•only on the external mo
This setting is useful if you would like a high resolution and a
high refresh rate on an external monitor.
Fn+F10Toggleout put screen
Activate/deactivate keyboard b acklig ht
On backlit keyb oards, this key combination activates or deactivates
the backlight.
Fn+spacekeyActivate/deactivatekeyboardbacklight
Switch between open applications
Use this key combination to switch between se veral open
applications.
Alt+Tab
Del
AltCtrl
++
Windows securi
This key combi
window.
l
Ctrl+Alt+De
Back tab
This key comb
stop.
Shift+TabBacktab
vate the power management
the power-management features",
Using
elect which screen(s) is/are used for
itor is connected.
:
D s creen
nitor
ty/Task-Manager
nation opens the Windows security/Task-Manager
ination moves the cursor back to the previous tab
Key combinations using the Windows keys are detailed in the manual
for your operating system.
In addition, the following non-labelled key combinations are supported:
Fn
Fn
Fn
S
+
= Pause
B
+
= Break
R
+
= SysRq
•
•
•
40Fujitsu
Page 45
Shortcut Button for Microsoft Windows Ink
KeyboardBackgroundlighting
Your device has a shortcut button (1).
Briefly pressing the shortcut button opens the sticky notes application Microsoft Windows
Ink. Pressing the shortcut button for long opens the Fujitsu Utility Function Ma na ger.
You can also enable th e shortcut button when the device is used in the
tablet position with the screen folded down.
You can activate or deactivate the shortcut button with the Fujitsu Utility Function Manager.
1
Working with the notebook
Keyboard with backlight
KeyboardBackgroundlighting
On this version of the keyboard, repeated pressing of the key combination
space bar
allows the background lighting to be switched on and off and also
Fn
+
a choice to be made between two levels of brightness.
In battery mode, it is recommended to turn on the backlight only when needed
and to use the lower brightness level to maximize battery life.
Fujitsu41
Page 46
Working with the notebook
Camera
Camera
Your device has an infrared camera (1) and a tablet mode camera (2). The infrared
camera enables authentication with Microsoft Windows Hello. T he Tablet mode camera
allows camera shooting with the screen folded down when the device is in Tablet mode.
2
1
Depending on the software used, you can use the cameras to t ake pictures,
record video clips or take part in web chats.
Each camera has its own status indica tor. The respective status indicator
lights up when the camera is active.
•The picture quality depends on the lighting conditions and the software being used.
•You can
progra
only use the camera with a particular application (e.g. an Internet telephony
m or a video conferencing pro gram which supports a camera).
•When using the cam era, the notebook support must not shake.
•Theca
mera automatically adjusts itself to the current light level. For this reason the
splay may flicker while the light level is adjusted.
LCD di
her information on use of the camera and additional settings can be found
Furt
e Help function of the program which uses the camera.
During mobile use, the notebook runs on its built-in battery. You can increase the life of the battery
by caring for the battery properly. The average battery life is around 800 charge/discharge cycles.
You can extend the battery life by taking advantage of the available energy saving functions.
Charging, caring for and maintaining the battery
BatteryBattery
The notebook’s rechargeable battery can only be charged when the ambient temperature
is between 5 °C / 41 °F and max. 35 °C / 95 °F.
You can charge the battery by connecting the notebook to the mains adapter
(see "
Mains adapter connecting", Page 17).
Please note that the rechargeable battery will not be charged if its state of charge is between
90 % and 100 %. If the state of charge of t he rechargeable battery is less than 90 % and
the mains adapter is con nected, the bat tery will be charged to 100 %.
If the battery is running low you will hear a warning alarm. If you do not connect the mains adapter
within five minutes of the warning alarm described above, your notebook will automatically switch off.
monitoring the battery charging level
BatteryBatterystatusmeter
Windows also has a "Battery status meter" in the taskbar for monitoring the battery capacity. W he n
you place the mouse pointer on the battery symbol, the system displays the battery status.
Fujitsu43
Page 48
Working with the notebook
Using the power-management features
PowerPowerBattery
The notebook uses less power when the available power-management features are used. You
will then be able to work longer when using the battery before having to recharge it.
Power efficiency is increased and environmental pollution reduced. By
choosing the best power options, you can make significant savings and
at the same time help protect the environment.
When you close the LCD screen, depending on the setting in Windows, the
notebook automatically enters a power saving mode.
► Select the power management functions in your Control Panel.
If you need further information ab out an option, you can get help about most settings
by pressing the key combination
Whenthenotebooki
During power savin
orinaswapfile on t
Never turn off yo
nearly empty, cl
s in power-saving mode, the following must be remembered:
g mode, open files are held in the main memory
he hard disk.
ur notebook while it is in a power saving mode. If the built-in battery is
ose the open files and do not go into power saving mode.
Fn+F1
to show the Microsoft help.
If you do not intend to use your notebook for a long period of time:
► Exit power saving mode if necessary via the mouse or keyboard or by switching on the
notebook.
► Close all opened programs and completely shut down the notebook.
If you operate the notebook in battery mod e:
When the system is run ning in battery mode, the power consumption can be adjusted.
► Click on the battery symbol in the task bar.
► Choose bet ween optimum performance and optimum battery consumption.
44Fujitsu
Page 49
Working with the notebook
Adjusting fan control
You can adjust the fan control in the BIOS Setup Utility. The following settings are available:
•Normal: The system is cooled to ensure that the maximum system
performance is always available.
•Silent: The fan rotation s peed, and therefore the noise created by the fan , is reduced.
► Call up the BIOS Setup Utility.
► In the menu Advanced - Miscellaneous Configurations select the Fan Control function.
► Choose the setting Normal or Silent.
Instructions for how to call up and operate the BIOS-S etup-Utility can be found
in chapter "
With the Fujitsu Utility Function Manager you can also switch between these two
settings with Windows. In the Function Manager, select the Fan menu item with
the options Quiet Mode (corresponds to Silent) and Normal Mode.
Settings in BIOS Setup Utility", Page 74.
Fujitsu45
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Working with the notebook
Memory cards
Slot
Your notebook is equipped with an integrated memory card reader.
Observe the manufacturer’s instructions when handling the memory cards.
Memorycard
Supported formats
Your notebook supports the following formats:
•Secure Digital (SD
•SDHC
•SDXC
Inserting the memory card
TM
card)
► Carefully push the memory card into the
slot until you feel it click into place. The
label area must be facing upward. Do not
apply any force, otherwise the delicate
contact surfaces could be damaged.
Memorycard
Depending on the particular type
used, the memory card may protrude
slightly from the slot.
Removing the memory card
Memorycard
In order to protect your data, always follow the correct procedure for removing
the card (see the documentation for your operating system).
► Press on the memory card (1).
Memorycard
The memory card is released and
can now be removed.
► Pull the memory card out of the slot (2).
1
2
46Fujitsu
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Working with the notebook
Loudspeakers and microphones
MicrophoneLoudspeakersVolumecontrol
You w i l l find information about the exact position of sp eakers and microphones
in chapter "
Please refer to chapter "
and also enabling/disabling the loudspeakers via the keyboard.
Ports and controls", Page 9.
Key combinatio ns", Page 39 for information on setting the volume
If you attach an external microphone, the built-in m icroph one is disabled.
When you connect headphones or external speakers, the built-in speakers are disabled.
Information on connecting headphones and a microphone can be found
in "
Connecting external devices", Page 67.
Fujitsu47
Page 52
Working with the notebook
SIM card (configuration dependent)
Your device supports cards in Micro-SIM format (15 mm x 12 mm).
The device also supports the eSIM function. For information, please
contact your network provider.
A SIM card (Subscriber Identity Module) is a chip card which is inserted in a mobile phone or
notebook and, together with an integrated UMTS/LTE module, enables access to a mobile network.
When handling SIM cards, follow the instructions supplied by the provider.
Inserting the SIM card
► Switch the device off ("Switching off the notebook", Page 26).
5
2
4
1
► Open the slot cover (1).
► Pull the SIM card holder out of the slot (2).
► Insert the SIM card (3) in the SIM card holder as shown.
► Push the SIM card holder back into the slot (4).
► Close the slot cover (5).
► Switch the device on again ("
48Fujitsu
Switching on the notebook", Page 22).
3
Page 53
Removing a SIM card
► Switch the device off ("Switching off the notebook", Page 26).
Working with the notebook
5
4
1
► Open the slot c over (1).
► Pull the SIM card h
► Remove the SIM card from the SIM card holder (3).
► Push the SIM card
► Close the slot cover (5).
► Switch the devi
older out of the slot (2).
holder back into the slot (4).
ce on again ("
Switching on the notebook", Page 22).
2
3
Fujitsu49
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Working with the notebook
Wireless LAN / Bluetooth / LTE radio components
(configuration dependent)
The installation of radio components not approved by Fujitsu will invalidate
the certifications issued for this device.
Depending on the device configuration you ordered, your device will be
equipped with Wireless LAN, Bluetooth or LTE.
Switching the wireless components on and off
► Toswitchtheradioc
WirelessLANWirelessLANBluetoothBluetooth
If you switch off the radio components, the Bluetooth and LTE modules and the
wireless LAN transmission unit (antenna) are also switched off.
Pay attention to the additional safety notes for devices w ith radio components
provided in the "Safety/Regulations" manual.
Details on using a Wireless LAN can be found in the online help system
included in the Wireless LAN software.
For further information about LTE, please co ntact your service provider.
omponents on or off, press the key combination
Setting up WLAN access
•Requirement: A WLAN must be available and you must have the
corresponding access information.
Fn+F5
.
Information on configuring the WLAN access can be found in the
documentation for your operating system.
50Fujitsu
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Working with the notebook
Access via LTE (configuration dependent)
If you ordered an integrated LTE module with your system, you can enjoy optimum
reception and maximum energy efficiency without awkward cables or antennas. An
installed LTE module is ready for immediate use.
If you did not order an LTE module, you can purchase the accessories for LTE reception
from you r retailer or your Fujitsu Techno logy Solutions dealer.
For information about connecting with the LTE network, please see the documentation
for the hardware that you will be using.
You can connect your device to the internet via LTE. To do this, use one
of the following connection types:
•Integrated LTE module (the type depends on your model variant)
•a USB dongle (a USB stick with your mobile phone provider’s SIM card)
•a mobile end-device (e.g. mobile phone with Bluetooth or cable connection)
Fujitsu51
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Working with the notebook
2
1
Ethernet and L AN
EthernetLAN
The internal network module of your notebook supports Ethernet LAN. You can use it to
establish a c onnection to a local network (LAN = Local Area Network).
► Pull the LAN adapter out of the LAN port on
the notebook in the direction of the arrow.
► Push the LAN adapter upwards in the
direction of the arrow (1).
► Connect the network cable to the
LAN adapter (2).
► Connect the network cable to your
network port.
Your network administrator can help you to con figure and use the LAN connections.
The network cable is not included in the delivery scope. This type of
cable can be obtained from a specialist dealer.
Use a shielded network cable (CAT 5e).
52Fujitsu
Page 57
Working with the notebook
Your USB Type-C Port Replicator (optional)
Your Port Replicator is a device that helps you to quickly connect your notebook to
your peripheral devices, such as a monitor, printer, etc.
The features offered by the Port Replicator include standard ports for monitor, audio
and other U SB devices, such as mouse and keyboard.
You need only connect the notebook to the Port Replicator in order to
work with your peripheral devices.
In addition to the USB type-C port replicator described here, this system
also supports a Thunderbolt 3 port replicator, which is also connected to
the system via the USB type-C connector.
Ports on the Port Replicator
PortReplicatorPorts
8
1
2
9
10
1 = Combined headphones/microphone port
2 = USB port 3.2 Ge n1 (USB Type-A)
3 = VGA monitor port
4 = HDMI port
5 = DisplayPort
6 = LAN port
7 = USB 3.2 Gen1 port only for data
connection (USB Type-C)
3
7
2
6
5
4
8
8 = ON/OFF switch with power-on indicator
9 = DC input connector (DC IN)
10 = USB 3.2 Gen1 port for data connection
and power supply for the notebook
(USB Type-C)
Fujitsu53
Page 58
Working with the notebook
Setting up the port replicator
Select a suitable location for the Port Replicator before setting it up.
Follow the instructions below when doing so:
•Never place the port replicator on a soft surfa ce (e.g. carpeting, upholstered furniture, bed).
This can block th e air vents of the notebook and cause overheating and damage .
•Place the port replicator on a stable, flat and non-slip surface. Please note that the
port replicator’s rubber feet may mark c ertain types of surface.
•Never place the port replicator and the mains a dapter on a heat-sensitive surface.
•Do not expose the port replicator to extreme environmental conditions.
Protect the port replicator from dust, humidity and heat.
Connecting the mains adapter to the Port Replicator
► Connect the power cable (1) to the power
adapter provided for the device, see
chapter "
► Plug the power cable into the mains
3
2
socket (2).
► Connect the mains adapter cable to the DC
jack (DC IN) of the Port Replicator (3).
Technical data", Page 88.
1
When the no tebook is connected to a Port Replicator, the operating system creates
a hardware profile for the "Docked" mode. In this profile, for example, the setting is
saved as to which monitor was last used for output. This profile will be loaded, as
soon as the notebook is connected to a Port Replicator of the same type.
54Fujitsu
Page 59
Working with the notebook
Connect the notebook to the port replicator
► Disconnect the mains adapter cable from the DC socket (DC IN) of the notebook.
1
2
► Connect one end of the USB cable (USB Type-C) to the USB 3.2 Gen2 port with
charging function (USB Type-C) on the notebook (1).
► Connect th
connectio
Fujitsu55
e other end of the USB cable (USB Type-C) to the USB 3.2 Gen1 port for data
n and power supply (USB Type-C) on the Port Replicator (2).
Page 60
Working with the notebook
Switching on the notebook via the port replicator
► Press the ON/
Switchin
► Close all applications and shut down your operating system (please refer
to the manual for the operating system).
OFF button on the port replicator to switch th e notebook on.
You can confi
the ON/OFF
the notebo
ok and to the ON/OFF switch of t he Port Replicator.
gure the function of the ON/OFF switch under Windows (see "
button", Page 22). The settings apply both to the ON/OFF switch of
Programming
g o ff the notebook via the Port Replicator
If the notebook cannot be shut down properly, press the ON/OFF sw itch on the notebook
for about four seconds. The no tebook will switch itself off. Any data not saved may be lost.
Disconnecting the notebook from the Port Replicator
onnect the supplied USB cable (USB Type-C) from the USB 3.2 Gen
► Disc
56Fujitsu
rt (USB Type-C) of the notebook.
2po
Page 61
Security functions
Securityfunctions
Your notebook has several security features that you can use to secure your
system from unauthorised access.
This chapter explains how to use each function, and what the benefits are.
Please remember that in some cases, for example, forgetting your password,
you may be locked out and unable to access your data. Therefore,
please note the following information:
•Make regular backups to e xternal data carriers such as external hard
drives, CDs, DVDs or Blu-ray Discs.
•Some secu rity functio
of the passwords and ke
If you forge t your passwords you will need to contact the our Service
Desk. Deletion or resetting of passwords is not co vered by your warranty
and a charge will be made for assistance.
If you change the Password Severity setting from Strong to Stringent in the Security
BIOS Setup Utility menu, the Fujitsu Service Desk can no longer reset the password.
In this case, the system can remain permanently unusable.
Therefore, Fujitsu recommends to generally set u p a supervisor password
with the setting Password Severity = Strong.
ns need you to choose passwords. Make a note
eptheminasafeplace.
Security functions
Fujitsu57
Page 62
Security functions
Brief overview of s ecurity functions
Detailed information about the security equipment of your device can be found in
the "Professional Notebook" manual, on the "D rivers & Utilities" CD/DVD or on
the Internet at "
http://www.fujitsu.com/fts/support/index.html".
Security functionsType of protection
Security Lock
Fingerprint sensor
(configuration depende
Palm sensor (configuration
dependent)
BIOS password protec
Boot from removable media
Owner InformationOverlay service desk or owner
SmartCard r
(configurat
Trusted Platform ModuleIdentification and authentication
eader
ion dependent)
nt)
tion
MechanicalFit and lock the Kensingto
Biometric
Biometric
Password protection
Setup, operating s
hard disk with supe
user password. The
consist of a maxim
alphanumeric cha
Prevents unauth
of an operating s
external media
USB CD-ROM dri
information during the boot
process.
PIN and Smar
for operati
of the notebook
ng system
for BI OS
ystem and
rvisor and
passwords
um of eight
racters.
orised booting
ystem from
(e.g. US B stick,
ve etc.).
tCard pr o tec tion
Preparation
Lock Cable (accessory).
Install the supplied fingerprint
software.
Installing the supplied software
Specify at least one s
password in the BIO
and activate the pa
protection for the
system and hard di
desired.
In the BIOS Setup, go to the
Security menu and edit the
option Boot from RemovableMedia.
In the BIOS Setup, go to the
Security menu and edit the
option Owner Information.
To us e t h e S m
functions,
(or other s
Define a supervisor password
in the BIOS Setup and enable
the TPM (Security Chip).
artCard reader
install the supplied
uitable) software.
The fingerprint sensor can record an image of a fingerprint. With additional fingerprint
software, this image can be processed and used instead of a password.
1
► You must install the fingerprint software in order to be able to use the fingerprint sensor (1).
The current AuthConductor Basic software for hand vein a nd fingerprint
sensor is available on the Internet at
Configuring the palm sensor (configuration
dependent)
PalmveinsensorPalmveinsensor
The p alm vein sensor can record the image of the pattern of the veins of the hand. This image
is evaluated by a dditional software and can be used instead of a password.
► To be able to use the palm vein sensor
(1), you must install the software.
1
The current AuthConductor Basic software for hand vein and fingerprint
sensor is available on the Internet at
Your device comes with a Security Lock device for the Kensington Lock Cable. You can
use the Kensington Lock Cable, a sturdy steel cable, to help protect your notebook from
theft. The Kensington Lock Cable is available as an accessory.
Fujitsu recommends the use of a combination lock.
yLock
► Fit the Kens
device on yo
UsingtheKensingtonLockCableSecurityLockMechanicalbackupAnti-theftprotecti on
ington Lock Cable on the
ur notebook.
60Fujitsu
Page 65
Security functions
Configuring password protection in BIOS Setup Utility
Before using the various options for password protection in the BIOS Setup utility
to increase data security, please observe the following:
Make a note of the passwords and keep th em in a safe place. If you forget your
supervisor password you will not be able to access your notebook. Deletion of the
password is not cove red by your warranty and a charge will be made for assistance.
Passwordprotection
Your password can be up to
letters, numbers and spe
When using special char
on the country variants
If you change the Password Severity setting from Strong to Stringent in the Security
BIOS Setup Utility menu, the Fujitsu Service Desk can no longer reset the password.
In this case, the system can remain permanently unusable.
Therefore, Fujitsu recommends to generally set u p a supervisor password
with the setting Password Severity = Strong.
Protecting BIOS Setup Utility (supervisor and user password)
If you have opened these operating instructions on the screen, we
recommend that you print them out. You cannot call the instructions onto
the screen while you are setting up the password.
lity
BIOSSetupUti
The supervisor password and the user password both prevent unauthorised use of the BIOS Setup
Utility. With the aid of the supervisor password you can access all of the functions of the BIOS
Setup Utility, while the user password will only give you access to some of the functions. You
can only set up a user password if a supervisor password has already been assigned.
32 characters long and can contain
cial characters.
acters, you must remember that these are dependent
of the keyboard used.
Please refer to section "Settings in BIOS Setup Utility", Page 74 for a description
of how to call up an d operate the BIOS-Setup-Utility.
Fujitsu61
Page 66
Security functions
Assigning the supervisor and user passwords
► Start the BIOS Setup Utility and go to the Security menu.
► Select the Set Supervisor Password field and press the Enter key.
With Enter new Password: y ou are asked to enter a password.
► Enter the password and press the Enter key.
Confirm new Password requires you to co n firm the password.
► Enter the password again and press the Enter key.
Changes have been saved is a confirmation that the new password has been saved.
► To set the user password, s elect Set User Password and proceed exactly as
when configuring the supervisor password.
If you do not want to change any other settings, you can exit BIOS Setup Utility.
► In the Exi t menu, select the option Save Changes & Exit.
► Select Yes and press the En ter key.
PasswordSupervisorpasswordUserpassword
The notebook is then rebooted and the new password comes into effect. It will now be necessary
to first enter your supervisor or user password in order to open the BIOS Se tup Utility.Please
note that the user password only provides access to a few of the BIOS settings.
Changing the supervisor or user password
You can only change the s upervisor passwo rd when you have logged into the
BIOS Setup Utility with the supervisor password.
PasswordSupervisorpasswordUserpassword
► Call the BIOS Setup Utility andgototheSecurity menu.
► When changing the passwo rd, proceed exactly as for password assignment.
Removing passwords
To remove a password (without setting a new password) perform the following steps:
password
rd
PasswordSupervisor
Userpasswo
► Start the BIOS Setup Utility and go to the Security menu.
► Highlight the Set Supervisor Password or Set User Password field and press the Enter key.
You will be requested to enter the current password by the Enter Current Password prompt.
You will be requested to enter a new password by the Enter New Password prompt.
► Press the Enter key twice.
► In the Exi t menu, select the option Save Changes & Exit.
► Select Yes and press the En ter key.
The notebo ok will now reboot with the password removed.
Removing the supervisor password simultaneously deactivates the user passw ord.
62Fujitsu
Page 67
Security functions
Password protection for booting of the operating system
With the supervisor password you have set in the BIOS Setup Utility (see
section "
also prevent starting of the operating system.
Operatingsystem
Assigning the supervisor and user passwords", Page 62), you can
Activating system protection
► Start the BIO S Setup Utility and go to the Security menu.
Operatingsystem
► Select the PasswordonBootoption and press the Enter key.
► Select the desired option (Disabled, First Boot or Every Boot) and press the Enter key
► Select the Save Changes & Exit option under Exit.
The notebook reboots. You will be prompted to enter your password (the supervisor password).
Deactivating system protection
► Start the BIO S Setup Utility and go to the Security menu.
Operatingsystem
► Select the PasswordonBootoption and press the Enter key.
► Select the Disabled option and press the Enter key.
If you do not want to change any other settings, you can exit BIOS Setup Utility.
► Select the Save Changes & Exit option under Exit.
The notebook will reboot. The system is no longer password-protected.
Password protection for the ha rd disk
If a supervisor password has been assigned, a password for the hard disk can
also be set in the Hard Disk Security me nu.
The hard disk is protected by this password. D ata on this hard disk can only be read
into another system if the correct password has been entered.
Fujitsu63
Page 68
Security functions
SmartCard reader (configuration dependent)
Securityfunctions,
SmartCards are not supplied as standard equipment. You can use all SmartCards that comply with
the ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers.
With the appropriate software you can use your SmartCard as an alternative to password protection,
but also as a digital signature, for encrypting your e-mails or for home banking.
We recommend that you always use two SmartCards. Always keep one of the SmartCards
in a safe place if you are carrying the other SmartCard with you.
In order to be able to take advantage of all the security features of your notebook,
you will need a CardOS SmartCard from Fujitsu.
The SmartCard can only be used with a PIN, offering maximum protection even if
you lose the SmartCard. In order to maximise your security, the CardOS SmartCard
is disabled if three incorrect attempts are made to enter the PIN.
When you use the CardOS SmartCard for the first time, you will either need to enter the
preset PIN "12345678" or the PIN given to you by your systems administrator.
Inserting the SmartCard
Do not use force when inserting and removing the SmartCard.
Make sure that foreign objects do not fall into the SmartCard reader.
► Slide the Smar
reader with th
and to the fron
64Fujitsu
tCard into the SmartCard
e c hip facing upwards
t.
Page 69
Security functions
Trusted Platform Module - TPM
TPMTrustedPlatformModule
To use the TPM, you must activate the TPM in the BIOS Setup before the software
is installed. The condition for this is that you h ave assigned at least the supervisor
password (see "
Enabling TPM
•Requirement: You have set a supervisor password, see "Security functions", Page 57.
► Call up the BIOS Setup an
► Mark the TPM Security Chip Setting field and press the Enter key.
► Select Enabled to acti
Once you have activated the TPM the Clear Security Chip option appears.
Select Clear Securit
all secret keys (e.g
etc.) generated by
Please note that yo
encrypted with th
► From the Exit menu
► Press the enter key and select Yes.
The notebook wil
Disabling TPM
•Requirement: You have set a supervisor password, see "Security functions", Page 57.
► Call up the BIOS Setup and select the S ecurity menu.
► Mark the TPM Security Chip Setting field and press the Enter key.
► Select Disabled to deactivate the TPM.
► In the Exit menu, choose the option Exit Saving Changes.
► Press the enter key and select Yes.
Your notebook will now restart and TPM will be disabled.
Security functions", Page 57).
d select the Security menu.
vate the TPM.
yChipto delete the holder in the TPM. By clicking on Enabled,
u will then no longer be able to access the data you have
e keys based on that holder.
, choose the option Exit Saving Changes.
l restart, and TPM will be enabled after the reboot.
Fujitsu65
Page 70
Security functions
Enable password entry using the on-screen keyboard
(on-screen keyboard for BitLo
If TPM is activated, in the BIOS Setup yo u can enable an on-screen keyboard
for the internal touch screen.
► Call BIOS Setup and select the Adv anced menu.
► Mark Boot Configurations a
► From the UEFI Boot On-Screen Keyboard selection, choose the option Enable or Disable.
► In the Exit menu, choose t
► Press the Enter key and select Yes.
The notebook restarts a
Tap on the password field to enable the on-screen keyboard.
nd press the enter key.
he option Exit Saving Changes.
nd the password dialogue is disp layed.
cker password)
66Fujitsu
Page 71
Connecting external devices
Connecting external devices
Always refer to the safety information provided in "Important notes", Page 12 before
connecting or disconnecting a ny devices to or from your notebook.
Always read the documentation supplied with the device you wish to connect.
Never connect or disconnect cables during a thunderstorm.
Never pull at a cable when disconnecting it. Always grasp the plug.
With some devices such as USB devices, it is not necessary to switch off
the noteboo k and the device before connecting/disconnecting. For more
information about whether or not devices need to be switched off, please refer
to the documentation supplied with the external device.
Some of the external devices re quire special drivers (see the operating
system and external device documentation).
HDMI port
HDMIport
The HDMI port on your notebook or on the optional Port Replicator can be used to connect
an external amplifier, LCD TV or a plasma T V with an HDMI connection.
► Connect t he data cable to the
external device.
► Connect the da
port on the not
optional Por
tacabletotheHDMI
ebook or on the
tReplicator.
Fujitsu67
Page 72
Connecting external devices
Connecting an external monitor to the Port Replicator
An analogue monitor is connected to the analogue VGA monitor port on the optional port replicator,
a digital monitor to the Display Port. Including the internal screen, up to 3 screens can be used
simultaneously (please refer to "
MonitorVGAcon nectionsocketMonitorportMonitorport
Key c ombinations", Page 39, section "Switching to soft copy").
Analogue VGA monitor port (on optional port
Digital DisplayPort (on optional Port Replicator)
replicator)
► Switch off the not
ebook and the external monitor.
► Plug the data cable of the external monitor into the desired monitor port.
► First switch on
the external monitor and then the notebook.
You can also swi
notebook, see
You can displa
notebook LCD m
tch between the external monitor and the LCD monitor of the
chapter "
Key combinations", Page 39.
y the same picture on the external monitor and the
onitor simultaneously.
68Fujitsu
Page 73
Connecting external devices
Connecting USB devices
USBports
On the USB ports, you can connect external devices that also have a USB port
(e.g. a DVD drive, a printer, a scanner or a modem).
USB devices are hot-pluggable. This means you can connect and disconnect
devices while your operating system is running.
USB 1.x has a maximum data transfer rate of 12 Mbit/s.
USB 2.0 has a data transfer rate of up to 480 Mbit/s.
USB 3.0 has a data t rans
USB 3.2 (Gen1) has a dat
USB 3.2 (Gen2) has a da
Additional informat
fer rate of up to 5 Gbit/s.
a transfer rate of up to 5 Gbit/s.
ta transfer rate of up to 10 Gbit/s .
ion can be found in the documentation for the USB devices.
► Connect t he data cable to the
external device.
► Connect the data cable to a USB
port of the notebook.
Device drivers
USB devices will be automatically reco gnised and installed by your operating system.
Fujitsu69
Page 74
Connecting external devices
USB port Intel® ThunderboltTM3 with charging function
and display port (USB Type-C)
At this USB port, you can charge a connected USB device or operate devices
without additional power supply.
This is also possible with connected notebook computers by going to the BIOS Setup Utility
under the me nu Advanced > Miscellaneous Configurations and activating the functio n USB Type-C
Power Delivery on System-Off. Instructions for how to call up and operate the BIOS Setup
Utility can be found in section "
With the USB Type-C Port Replicator available as an accessory, the notebook
can be supplied with power via this USB port.
USB devices are hot-pluggable. This means you can connect and disconnect
the cables of USB devices while the system is running.
Additional information can be found in t he documentation for the USB devices.
Settings in BIOS Setup Utility", Page 74.
► Connect the data cable to the
external device.
► Connect the data cable to the USB port
Intel® Thunderbolt
function and display port (USB Type-C)
of the notebook.
TM
3 with charging
70Fujitsu
Page 75
Connecting external devices
USB port with charging function (Anytime U SB charge)
You can use this USB port to charge or supply p ower to a connected USB device (e.g.
to charge a PDA or a mobile phone or to connect a USB lamp).
This is also possible when the Notebook laptop is switched off, if in the BIOS-Setup-Utility
(BIOS: basic input-output system) in the menu Advanced - Miscellaneous Configurations
the function Anytime USB Charge is activated. If the setting AC is selected, the device
will only be charged when the mains adapter is connected.
Please refe r to section "
of how to call up and operate the BIOS-Setup-Utility.
USBchargingfunction
It is recommended that the notebook be operated with the power supply connected
whenever the USB port with charging function is in use, as this function will drain
the battery more quickly if an external USB device is being charged.
The power supply unit must already be connected when the not ebook is
switched off, as otherwise the USB charging function will be disabled and
the connected USB devices will not be charged.
Some USB devices (e.g. mobile telephones) req uire a d river in order to utilise the
USB charging function. In this case the USB charging function will not work when the
notebook is switched off, as no drivers are active when the notebook is switched off.
Settings in BIOS Setup Utility", Page 74 for a description
► Connect t he data cable to the
external device.
► Connect the data cable to a USB port
(Anytime USB charge) of the notebook.
How to remove USB devices correctly
Always co
to ensure
► Left click on the icon to s afely remove hardware, located in the taskbar.
► Select
► Press the Enter key.
Fujitsu71
the device which you want to shut down and remove.
or the dialogue bo x wh ich tells you that it is now safe to remove the device.
Wait f
rrectly remove the device according to the rules described below,
that none of your data is lost.
Page 76
Connecting external devices
Headphones/microphone/Line-In/Line-Out/headset-combi
port
Using the headphones/microphone/Line-In/Line-Out/headset-combi port, you can connect a
headset, headphones, a microphone or external loudspeakers to your notebook.
► Connect the audio cable to the
external device.
► Connect the audio cable to the headphone
port of the notebook.
The internal loudspeakers are disabled.
If you purchase a cable from a retailer, please note the following information:
The headphones/microphone/Line-In/Line-Out/headset-combi port on
your notebook is a "3.5 mm jack".
If you want to connect headphones or a speaker you will need a "3.5 mm jack plug".
72Fujitsu
Page 77
Removing and installing compone nts
during servicing
Removing and installing compo
during servicing
Only qualified technicians should repair your notebook. Unauthorised
opening or incorrect repair may greatly endanger the user (electric shock,
fire risk) and will invalidate your warranty.
The BIOS Setup Utility allows you to set the system functions and the hardware
configuration for the notebook.
When it is delivered, the notebook is set to factory default settings. You can
change these settings in BIOS Setup Utility. Any changes you make take effect as
soon as you save and exit the BIOS Setup Utility.
The BIOS Setup Utility pro gram contains the following menus:
Info
System
Advanced
Security
Boot
Exit
Starting the BIOS Setup Utility
► Start the devic
BIOSSetupUtility
Depending on the setting for Fast Boot in the BIOS Setup Utility the following display,
if applicable, appears on the screen on start-up:
<F2> BIOS Set
► Press the fu
► If a password has been assigned, enter the password and press the Enter key.
Displays information relating to the BIOS, processor and notebook
Advanced system settings
Configuration of various hardware components, such as mouse, keyboard,
processor
Password settings and security functions
Configuration of the start-up sequence
Exits the BIOS Setup Utility
e (switch off/on or reboot the Operating System).
up <F12> Boot Menu
nction key
F2
.
If you have forgotten the password, contact your system administrator
or contact our customer service centre.
The BIOS Setup Utility starts.
74Fujitsu
Page 79
Operating the BIOS Setup Utility
BIOSSetupUtility
Press theF1key to display help on the operation of th e BIOS Setup Utility. The description
of the individual settings is shown i n the right-hand window of the BIOS Setup Utility.
With the
F9
key yo u can load the default settings of the BIOS Setup Utility.
Settings in BIOS Setup Utility
► Use the cursor keys
The menu is displayed on the screen.
←or→
► Select the option that you want to change w ith the cursor keys
to select the menu in which you would like to configure settings.
↑
or↓.
► Press the Enter key.
ESC
► Press the
key to exit the selected menu.
► For future reference, make a note of the changes you have made (e.g. in this manual).
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Page 80
Settings in BIOS Setup Utility
Exiting BIOS Setup Utility
BIOSSetupUtility
You need to select the desired option in the Exit menu and activate it by pressing the Enter key:
Exit Saving Changes - save ch
► To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes.
► To discard the changes, select Exit Discarding Changes and Yes.
The settings in place when BIOS Setup Utility was called remain effective. BIOS
Setup Utility is terminated and the noteboo k is rebooted.
Load Setup Defaul
► To copy the standard entries for all menus of the BIOS Setup Utility,
choose Load Setup Defaults and Yes.
ts – Copy Standard Entries
Discard C hanges – Discard changes without exiting
the BIOS Setup Utility
► To discard the changes you have made, select Discard Changes and Yes.
The settings in place when BIOS Setup Utility was called remain effective.
You can now make additional settings in the BIOS Setup Utility.
► IfyouwanttoexitBIOS Setup Utilitywith these settings, select Exit Saving Changes and Yes.
Save Chan
ges - save changes without exiting
the BIOS Setup Utility
► To save the changes, select Save Changes and Yes.
The changes are saved. You can now make additional settings in the BIOS Setup Utility.
► If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes.
Save Changes and Power Off
► To save the change s and switch off your d evice, select Save Changes and Power Off and Yes.
The changes are saved. Your d evice is shut down.
76Fujitsu
Page 81
Settings in BIOS Setup Utility
Erase Disk
Erase Disk is a Fujitsu Technology Solutions feature embedded in the system firmware (UEFI:
Unified Extensible Firmware Interface), to erase all data from SATA hard disk(s) or SSDs.
This function can be used to delete all data from internal or external hard disks o r SSDs
connected via the eSATA port, before the hard disks are discarded or the complete
computer system is disposed of. The function can also be used if hard disks are to be
completely deleted, e.g. before installing a new operating system.
The application can only be selected and run if an administrator/supervisor
password has been assigned (Menu BIOS Setup - Security).
To erase data from SATA h
► Call the BIOS Setup wi
► To start the application, select Erase Disk (BIOS Setup - Advanced or BIOS
Setup - Security)andsetStart after Reboot.
► Then select Save Cha
a reboot and start E
Because of the rebo
to interrupt the p
► After the application starts, the Administrator/Supervisor password must
be entered for security reasons.
A dialogue field appears in which a particular, several or all the hard disks can be selected
for deletion. This depends on the number of hard disks in your system.
► Select the hard disk(s) to be deleted. The selected hard disk(s) will be deleted one-by-one.
Erase Disk offers four deletion options, from fast (with one deletion pass) to verysecure (with 35 deletion passes). Depending on the algorithm chosen, th e process
can take between ~10 seconds and ~10 minutes per GB:
•Zero Pattern (1 pass)
•German B SI /VSITR (7 passes)
•DoD 5220.22-M ECE (7 passes)
•Guttmann (35 p asses)
SSD driv
comman
ard disks or SSDs, proceed as follows:
th the Administrator/Supervisor password.
nges and Exit in the menu Save & Exit / Exit to initiate
rase Disk.
ot, the Erase Disk will be started. You have the option
rocess during the user selection.
es are securely erased with the Enhanced Secure Erase ATA
d integrated in the firmware.
► Select the desired deletion algorithm for the selected hard disks.
Fujitsu77
Page 82
Settings in BIOS Setup Utility
The complete deletion process can be recorded as an audit-compliant log
and copied to an external USB stick, which must be formatted as FAT32.
Please connect only one external USB stick.
► Select whether a status report should be written to the USB stick.
The user can select the following tasks which should be run by the
system after the deletion process:
•Reset administrator and user password
•Load BIOS setup defaults
•Shutdown the Computer
•Exit E r ase Disk with no additional op tion s upon completion
► Select the function which you require.
The deletion process starts.
78Fujitsu
Page 83
Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTipsFaultTroub leshooting
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
► Make a note of the steps and the circumstances that led to the fault. Also
► Switch the notebook off.
► Please contact the Hotline/Service Desk.
Follow the safety notes in the "Safety/Regulations" manual when
connecting or disconnecting cables.
make a note of any error messages displayed.
The telephone numbers can be found at: "http://support.ts.fujitsu.com/contact/servicedesk".
Have the following information ready when you call:
•The model name and serial number of the notebook. The serial number is
located on a sticker on the underside of the notebook.
•Notes of any messages that appear on the screen and information on acoustic signals.
•Any changes you have made to the hardware or software since
receiving the notebook.
•Any changes you have made to the BIOS Setup settings since receiving the notebook.
•Your system configuration and all peripheral devices connected to your system.
•Your sales contract.
Our notebooks
means that con
in terms of we
configuratio
compared to a
games with i
been appro
losses or m
versions c
Fujitsu79
have been designed primarily with mobile applications in mind. This
siderable effort has been made to optimise c ompon ents and equipment
ight, space and energy requirements. Depending on the p articular
n you have purchased, it is possible that functionality may be slightly reduced
desktop PC if you are running processor-intensive gaming software, e.g.
ntensive 3D graphics. Updating your hardware with drivers which have not
ved by Fujitsu Technology Solutions may result in performance losses, data
alfunction of the equipment. A list of approved drivers and current BIOS
an be downloaded from: "
http://support.ts.fujitsu.com/Download/Index.asp"
Page 84
Troubleshooting and tips
Executing a reset
If the device no longer responds to your inputs, select one of the following options:
Forced shut down
► Keep the ON/OFF button pressed for at least about 5-10 seconds.
The device will shut down. You can then restart it.
Carry out a system or batt
The battery reset button ("Ports and controls", Pag e 9) is located on the underside of the device.
If the device does not respond, you may have to force the shutdown,
as described in the previous section.
► Disconnect the mains adapter from the device.
► Use a small pointed tool with caution to press the battery reset button.
The device performs a reset, comparable to removing the battery. You can then restart it.
ery reset
Help if problems occur
Should you encounter a problem with your computer that yo u canno t resolve yourself:
► Note the ID number of your device. The ID number is found on the type rating
plate on the back or underside of the casing.
► Contact the Service Desk responsible for your country for clarification of the problem:
"
http://support.ts.fujitsu.com/contact/servicedesk". When you do this, please have
ready the ID number and serial number of your system.
80Fujitsu
Page 85
Troubleshooting and tips
The notebook’s date or time is incorrect
TimenotcorrectTimenotc orrectIncorrect date/timeDate is incorrect
CauseTroubleshooting
Time and date are incorrect.► With the BIOS-Setup-Ut ility, you can set the
If the time and date are still set incorrectly after
switching on the notebook.
date and time in the main menu.
► Please contact your sales outlet or our
Hotline/Service Desk.
Battery indicator does n
Cause
The battery is not being
charged.
ot illuminate
Fault elimination
► Connect the Tablet PC to a mains outlet
using th e mains adapter.
Note: The battery will only be charged again
when the battery capacity is less than 90 %.
When certain characters are entered on the
keyboard, only numerals are written
CauseTroubleshooting
The virtual numeric keypad of your device is
activated, see "
Virtual numeric keypad" , Page 38
► Press the
Num
key.
The notebook’s LCD screen remains blank
LCDscreenLCDscreenistoodark
CauseTroubleshooting
Monitor is switched off.
External monitor or television set connected.► Press the key combination to switch the
► Press a key or touch the touchpad.
screen output, see "
Page 39.
Key combinations",
The LCD screen is difficult to read
LCDscreenLCD screen
CauseTroubleshooting
Reflected
glare
► Turn the n
screen.
► Increase the brightness of the screen.
otebook or alter the tilt of the LCD
Fujitsu81
Page 86
Troubleshooting and tips
The external monitor remains bl
Monitor
CauseTroubleshooting
Monitor is switched off.► Switch th e external monitor on.
Power saving has been activated (monitor is
blank).
Brightness is set to dark.
Screen output is set to the notebook’s LCD
screen
The external monitor’s
cable is not connected p
power cable or data
roperly.
► Press any key to continue.
► Adjust the brightness of the
► Press the key combination
► Switch off the external monitor and the
► Check whether the power cable is plugged
► Check whether the data cable is properly
► Switch on the external monitor and the
ank
monitor.
to switch the
screen output, see "
Page 39.
notebook.
properly into the external monitor and into
the power socket.
connected to the notebook and the external
monitor (if it is plugged in with a connector).
notebook.
Key c
ombinations",
The external monitor is blank or the image is unstable
ScreenMonitor
CauseTroubleshooting
The wrong external monitor has been selected
or the wrong scre en resolution has been set for
the application program.
► Terminate the application program in
Windows by pressing
fault persists after clo sing the program, use
the key combination for switching the screen
output (see "
switch over to the notebook’s LCD screen.
Change the following setting:
► Set the screen resolution: Set the screen
resolution a s described in the documentation
foryouroperatingsystem.
► Select monitor: Select monitor 1 or 2 as
described in the documentation for your
operating system.
Key combinations", Page 39)to
Alt+F4
.Ifthe
82Fujitsu
Page 87
Troubleshooting and tips
The cursor does not correctly follow the
pen movements
Cause
Pen incorrectly calibrated
Fault elimination
► Calibrate the pen as shown under Hardware
and Sound / Tablet PC Settings in the Control
Panel, see "
"
Calibrating the pen", Page 32.
Setting the pen", Page 32 and
Pen input not working
Cause
The pen is in power-saving mode.► Press the pen button gently to wake the pen
The pen battery is completely discharged.
Troubleshooting
from sleep mode.
► Insert the pen fully into its slot on the
notebook to charge the pe n battery.
The notebook cannot be started
Notebook
CauseTroubleshooting
The battery is dead.
The power adapter is not connected correctly.
► Connect the notebook to the mains voltage
via the mains adapter and charge the
battery.
► Check whether
connected cor
► Switch the note book on.
the m ains adapter is
rectly to the notebook.
The notebook stops working
NotebookEnergysavingmode
CauseTroubleshooting
Notebook is in energy saving mode.► Leave energy saving mode.
An application programme has caused the
malfunction.
The battery is dead.
Fujitsu83
► Close the application program or restart
the notebook (by restarting the operating
system or switching the device off and back
on again).
► Connec
t the notebook to the mains voltage
mains adapter and charge the
via the
ry.
batte
Page 88
Troubleshooting and tips
The printer does not print
Printerdoesnotprint
CauseTroubleshooting
The printer is not switched on.► Make sure that the printer is sw
The printer is not connected c
The printer driver is faulty or not correctly
installed, or it is the wrong printer driver.
orrectly.
on and ready for operation (ref
documentation supplied with t
► Check that the data cable connecting
the notebook to the printer is properly
connected.
► Check that the data cable connecting
the notebook to the printer is properly
connected.
► Check whether the correct printer driver is
loaded (refer to the printer documentation).
itched
er to the
he printer).
The w ireless connec
ctiontoanetworkdoesnotwor k
Thewirelessconne
CauseTroubleshooting
The wireless compo
The wireless component is enabled. Despite
this, the wireless connection to a network does
not work.
The battery d
Battery:
Cause
The batt ery
case the bat
You may have an application running that
consumes a great deal of power due to frequent
accessing of the hard disk or optical drive.
The maximum brightness may have been set
for the screen.
nent is disabled.
ischarges too quickly
is either too hot or too cold. In this
tery indicator flashes.
tiontoanetworkdoesnotwork
► Switch the wireless component on (see
"
Switching the wireless components on and
off", Page 50).
► Check whether the wireless connection is
switched on via the software.
► Further information on using the wireless
component can be found in the help files.
Troubleshooting
► Move the not
returns to w
► If the operating time of the battery life is
extremely short, the battery is probably too
old. If necessary, have the battery replaced
by an authorised service provider.
► Use the mains adapter as frequently as
possible.
► Set the screen slightly darker with the
key combination for Decreasing the screenbrightness in order to reduce the amount of
power being drawn.
ebook so that its temperature
ithin the normal range.
84Fujitsu
Page 89
Troubleshooting and tips
SmartCard reader is not recognised.
Cause
Chip card inserted incorrectly.► Check if you inserted your SmartCard into
Troubleshooting
the SmartCard reader correctly.
► Check whether the SmartCard you are using
is supported. Your SmartCard m ust comply
with the ISO standard 7816-1, -2, -3 and -4.
SmartCard PIN forgotte
Cause
PIN forgotten► If you are working in a network, contact your
n
Troubleshooting
system administrator, who can unlock your
notebook with a Supervisor PIN.
SmartCard lost
Cause
SmartCard lost► If you are working in a network, contact your
Troubleshooting
system administrator, who can boot up your
notebook with a Supervisor SmartCard.
Acoustic warnings
AcousticerrormessagesErrors
Cause
A beep sounds every few seconds.
The battery is alm ost flat.
Troubleshoot
► Charge the battery.
ing
Fujitsu85
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Troubleshooting and tips
Error messages on the screen
ErrormessagesonthescreenErrormessage:
This section describes the error messages generated by the BIOS Setup. Error messages displayed
by the operating system or programmes are described in the relevant documentation.
If the error message appears repeatedly, despite troubleshooting measures, please
contact the place of purchase or our customer service centre.
Error message/causeResolution
CMOS battery bad
If the error message occurs repeatedly, the
buffer battery in the notebook is flat.
System CMOS checksum bad - d efault configuration
used
The system configuration information is
incorrect.
Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz
When testing the extende d memory an error has
resulted at the address xxxx.
Failure Fixed Disk n
The settings of the hard disk drive are incorre ct.
Keyboard controller error
Keyboard error
nn Stuck key
Operating system not found
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs
during the self-test before starting the operating
system.
► Contact your sales outlet
service centre.
► Switch the notebook of
► Switch the notebook on.
► Press the function k
BIOS Setup.
► In the BIOS Setup, select the Exit menu.
► Select the entry Lo
► Select OK and press the Enter key.
► Check whether the additional memory
module has been inserted correctly.
► Start the BIOS Setup (Pri m ary Master
submenu) and select the correct settings.
► Switch the notebook off using with the
ON/OFF button.
► Wait 3 - 5 seconds and switch on the
notebook again.
If you are using an external keyboard:
► Check the connection and re boot the
notebook.
► Make sure that no key is pressed.
► Check
in the BIOS Setup whether your hard
as been set correctly.
disk h
► Make sure th at the operating system is
installed on the corresponding drive.
► Press the
F1
function key to start the
operating system.
► Press the function key
BIOS Setup.
or our customer
f.
F2
ey
to access the
ad Setup Defaults.
F2
to access the
86Fujitsu
Page 91
Troubleshooting and tips
Error message/causeResolution
Previous boot incomplete - Default configuration
used Due to an error during the previous system
boot, default values were used for certain
settings. Check the settings in the BIOS Setup.
Real time clock error
nnnnK Shadow RAM failed a
Bits: zzzz
System battery is dead - Replace and run SETUP
System cache error - Cache disabled
System timer error
t offset: xxxx F ailing
► Press the
to do so.
► Contact your sales outlet or
service centre.
► Contact your sales outlet or our customer
service centre.
► Contact your sales outlet or our customer
service centre.
► Contact your sales out
service centre.
► Contact your sales outlet or our customer
service centre.
F1
function key when prom
Restoring the contents of the hard disk
under Windows
Restoring the system under Windows 10
If necessary,
► Select Setti
► Select U pdate & security.
► Select Reco
► Select according to your requirements from the options given.
you can reset your system to the original state of the hard disk.
ngs from the Start menu.
very.
pted
our customer
let or our customer
Fujitsu87
Page 92
Technical data
Technical data
Notebook
General
Processor
Main memory
Electrical data
Protection classII
Maximum power consumption (with the
notebook switched on and the battery charging):
Touchscreen
Size
Resolution
Pixel classII
Brightness control11 levels
Camera
Graphics card
ChipIntel® UHD
Maximum r
Dimensi
Width x d
Weight depending on configurationBasic weight 0.998 kg / 2.200 lbs
Input devices
Keyboard85 keys with backlit keyboard
Touchpad2 keys
Pen2 pen buttons
lots
S
emory card slot
M
SmartCard slot
SIM card slot1 x Micro - SIM (based on configuration)
Ports
HDMI port1 x
LAN port
esolution on external display:
ons
epth x height
10th Generation Intel
8 GB / 16 GB LPDDR3 onboard
65 W (without Port Replicator) / 90 W (with USB
Type-C Port Replicator)
13.3" Full HD Antiglare
1920 x 1080 / 16M colours
•Front camera: FHD IR camera with status
display
•Tablet mode camera: 5 Mp, autofocus, with
status indicator
Graphics
HDMI: 409
from 309 mm x 214.8 mm x 16.9 mm /
12.17 inch x 8.46 inch x 0.67 inch
1xSDCard
1x
Socket, RJ45
6x2160pixels
®
Core™Processor
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Technical data
USB (Universal Serial Bus)4 x USB:
•2x USB port Intel® Thunderbolt
charging function and display port (US B 3.2
Gen2)
•1x USB 3.2 port with charging function (USB
Type-A, Anytime USB charge )
•1 x USB port 3.2 (USB Type-A)
Security Lock
Ambient conditions
Environment class DIN IEC 721
Mechanism class DIN IEC 721
Operating temperatu
Transport temperature (2K2)–10 ° C .... 60 °C / 5 °F .... 140 °F
Relative humidity
Operating height
re
1x
7K1
7M2
5 °C .... 35 °C / 41 °F ..
20 % ... 80 % (no condensation)
up to 3048 m
.. 95 °F
USB Type-C Port Replicator (optional)
Electrical data
Protection classII
Ports
Monitor port (analogue)
HDMI port1 x
DisplayPort1 x
Maximum resolution of an external monitorVGA: 1920 x 1200 pixels
LAN portRJ45
USB (Universal Serial Bus)3 x USB 3.2 Gen 1, 2 x U S B Type-C
Microphone port / Line In / headpho nes port
/LineOut
15-pin
HDMI or Display Po rt: 4096 x 2160 pixels
3.5mmstereominijack
TM
3 with
Fujitsu89
Page 94
Technical data
Screen resolutions for integrated screen
and external screens
of screens
21
22
32
Number of
external
screens
Integrated
monitor
FHD 1920
x 1080
onon
on
on
-
--
-
ononon
onon
on
4096x2160
Notebook connectionMax. num ber
HDMI
@60Hz
-
--
onon
on
-
USB Type-C
3840x2160
@60Hz
--
on
onon
-
-
onon
Rechargeable battery
You will find information on the batteries used in your device on the
Internet at "
http://www.fujitsu.com/fts/support/".
USB Type-C
3840x2160
@60Hz
-
on
-
on
-
on
4-cell battery 50 Wh
Nominal voltage14.4 V
Rated capacity3.490 mAh
TypeLithium ions
InterchangeabilityBy autho rized service provider
Battery Button Cell CR2032 0.72 Wh
TypeLithium metal
InterchangeabilityBy autho rized service provider
The operating time depends on the device configuration, the active
applications and the energy-saving settings.
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Mains adaptor (notebook computer)
Primary
Rated voltage
Rated frequency50 Hz to 60 Hz (automatic)
Max. rat ed current1.5 A
Secondary
Nominal power65 W:
Rated voltage19 V
Max. rat ed current3.42 A
An additional mains adapter or power cable can be ordered a t any time.
100 V to 240 V (automatic)
Mains adaptor (port replicator)
Primary
Rated voltage
Rated frequency50 Hz to 60 Hz (automatic)
Max. rat ed current1.5 A
Secondary
Nominal po
Rated volt
Max. rate
wer
age
d current
100 V to 240 V (automatic)
90 W:
19 V
4.74 A
Technical data
An additional mains adapter or power cable can be ordered a t any time.
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Page 96
Manufacturer’s notes
Manufacturer’s notes
Disposal and recycling
Notes
If the battery is not replaceable by the user, have it replaced and disposed
of by an authorized service provider.
Information about this subject can be found on your notebook or on our website:
Electrical safety including ergonomic requirements
(GS, depending on the device)
Please refer to the associated data sh eet to establish whether the model variant of
your device has GS certification. You can find further information on the Internet at