Fujitsu Lifebook U748 operation manual

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Operating Manual
FUJITSU LIFEBOOK U727 FUJITSU LIFEBOOK U747 FUJITSU LIFEBOOK U757
System
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Congratulations on your pu
product from Fujitsu.
rchase of an innovative
The latest information about our products, tips, updates etc. can be found on the Internet at: "
You can nd driver updates at: "http://s upport.ts.fujitsu.com /download"
Should you have any technical questions, please contact:
our Hotline/Service Desk ("
Your sales partner
Your sales office We hope you enjoy working with your new Fujitsu system!
http://support.ts.fujitsu.com/contact/servicedesk")
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Published by / Contact address in the EU
chnology Solutions GmbH
Fujitsu Te
Mies-van-der-Rohe-Straße 8
80807 Munich, Germany
www.fujitsu.com/fts/"
http://
"
Copyright
u Technology Solutions GmbH 2017. All rights reserved.
©Fujits
Publication Date
08/2017
Order No.: A26391-K458-Z320-1-7619, edition 2
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FUJITSU LIFEBOOK U727 FUJITSU LIFEBOOK U747 FUJITSU LIFEBOOK U757
Operating Manual
Innovative technology 7 Ports and controls 9 Important notes 18 First-time setup of your device 22 Working with the notebook 25 Security functions 55 Connecting external devices 61 Removing and installing components
during servicing 68 Settings in BIOS Setup Utility 79 Troubleshooting and tips 82 Technical data 90 Manufacturer’s notes 92 Index 93
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Remarks
Information on the product description meets the design specications of Fujitsu and is provided for comparison purposes. Several factors may cause the actual results to differ. Technical data is subject to change without prior notication. Fujitsu rejects any responsibility with regard to technical or editorial mistakes or omissions.
Trademarks
Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited or its subsidiaries in the USA and other countries.
Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation in the USA and/or other countries.
Adobe Reader is a trademark of Adobe Systems Incorporated.
All other trademarks specied here are the property of their respective owners.
Copyright
No part of this publication may be copied, reproduced or translated without the prior written consent of Fujitsu.
No part of this publication may be saved or transferred by any electronic means without the written approval of Fujitsu.
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Contents

Contents
Innovativetechnology ................................................................. 7
Furtherinformation ...................................................................... 7
Notational conventions .................................................................. 8
Portsand controls ..................................................................... 9
FUJITSULIFEBOOKU727 .............................................................. 9
FUJITSULIFEBOOKU747 .............................................................. 12
FUJITSULIFEBOOKU757 .............................................................. 15
Importantnotes ........................................................................ 18
Safetynotes ............................................................................ 18
Additional safety notes for d evices with wireless components . . ............................. 19
Energysaving .......................................................................... 19
Energy saving under Windows ....................................................... 19
Travelling withyour notebook ............................................................ 19
Beforeyou travel ................................................................... 20
Notebook:transporting ............................................................... 20
Cleaningthe notebook .................................................................. 21
First-time setup
Unpacking and ch Selectingaloca Mains adapter c Switchingont
Workingwith thenotebook ............................................................ 25
Statusindicators ........................................................................ 25
Switching on the notebook . . . . ........................................................... 28
Notebook: switching off .................................................................. 28
Keyboard ............................................................................... 29
Virtualnumerickeypad .............................................................. 31
Separate number block . . . ........................................................... 32
Keycombinations ................................................................... 32
Country and keyboard settings ....................................................... 34
Touchpad and touchpadbuttons .......................................................... 35
Movingthe pointer .................................................................. 35
Selectingan item .................................................................... 35
Executing commands . . . . . ........................................................... 35
Draggingitems ...................................................................... 36
Touchscreen/LCD screen without touch function (device-dependent) . . . ..................... 36
Using ngers ....................................................................... 37
Webcam ............................................................................... 38
Rechargeablebattery ................................................................... 39
Charging,caring for andmaintainingthebattery ....................................... 39
Removingand installing thebattery ................................................... 40
Usingthe power-management features ................................................... 42
Memorycards .......................................................................... 43
Supported formats .................................................................. 43
Insertingthe memory card ........................................................... 43
Removingthe memorycard .......................................................... 43
Loudspeakers and microphones . . . ....................................................... 44
SIMcard ............................................................................... 44
ofyourdevice .........................................................
eckingthe device ......................................................
tion .....................................................................
onnecting . . . . ...........................................................
he device for the rsttime ..................................................
22
22 23 23 24
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Contents
Insertingthe SIMcard ............................................................... 45
Removingthe SIMcard .............................................................. 47
Wireless components Wireless LAN / Bluetooth / LTE . . . . .................................. 49
Switching the wireless components on and off ......................................... 49
Settingup WLANaccess ............................................................ 49
Accessvia LTE ..................................................................... 50
Ethernetand LAN ....................................................................... 50
Your PortReplicator ..................................................................... 51
PortsonthePortReplicator .......................................................... 51
Connecting the notebook to the Port Replicator . . . . . .................................. 52
Connecting the mains adapter to the Port Replicator . .................................. 53
Switching on the notebook via the port replicator . . . . . .................................. 53
Disconnecting the notebook from the Port Replicator .................................. 54
Securityfunctions ..................................................................... 55
Conguring the ngerprint sensor ........................................................ 55
Conguringthe palmvein sensor ......................................................... 56
Usingthe Security Lock ................................................................. 56
Conguringpassword protection inBIOS Setup Utility ...................................... 57
Protecting BIOS Setup Utility (supervisor and user password) . .......................... 57
Password protection for booting of the operating system . .............................. 58
Passwordprotection for the harddisk ................................................. 59
Trusted Platform Module (TPM) (device-dependent) . . . . . .................................. 59
EnablingTPM ....................................................................... 59
DisablingTPM ...................................................................... 59
SmartCard reader ....................................................................... 60
Insertingthe SmartCard ............................................................. 60
Connectingexternal devices ........................................................... 61
Connecting an external monitor . . ........................................................ 62
HDMIport .............................................................................. 63
Connecting USB devices ................................................................ 64
USB port with charging function (USB Type-C
) ....................................... 65
USBportwithchargingfunction (Anytime USB charge) ................................. 66
HowtoremoveUSBdevicescorrectly ................................................ 66
Headsetport ........................................................................... 67
Removing and installing com ponents during servicing . . . .............................. 68
Notes on installing and removing boards and components .................................. 68
Preparing to remove components ........................................................ 69
Installingand removing memory expansion ................................................ 69
Removinga cover ................................................................... 70
Removing memory modules . . ........................................................ 70
Installinga memory module .......................................................... 71
Attachingthe cover .................................................................. 71
Installing and removing an M.2 module . . ................................................. 72
Removinga cover ................................................................... 72
Installing an M.2 module . ............................................................ 73
Removing an M.2 module ............................................................ 73
Attachingthe cover .................................................................. 74
Removing and installing hard disk (HDD, LIFEBOOK U757 only) . . .......................... 75
Removinga harddisk ............................................................... 75
Installinga hard disk ................................................................. 77
Finishing component removal ............................................................ 78
4 Fujitsu
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Contents
Settings in BIOS Setu p Utility . . . ....................................................... 79
Startingthe BIOSSetupUtility ........................................................... 79
OperatingBIOS Setup Utility ............................................................. 80
ExitingBIOS SetupUtility ................................................................ 81
Exit Saving Changes - save changes and exit BIOS Setup Utility . . ..................... 81
Exit Discarding Change s – Discard changes and exit BIOS Setup Utility . . . .............. 81
Load Setup Defaults – Copy Standard Entries . ........................................ 81
Discard Changes – Discard changes without exiting the BIOS Setup Utility . .............. 81
Save Changes - save changes without exiting the BIOS Setup Utility . . . . . . .............. 81
Save Changes and Power Off ....................................................... 81
Troubleshooting and tips .............................................................. 82
Helpifproblemsoccur ................................................................... 82
Restoring the hard disk contents under Windows . . ........................................ 83
The notebook’s date or time is incorrect ................................................... 83
Whencertaincharacters are entered onthe keyboard, onlynumeralsarewritten ............. 83
The notebook’s LCD screen remains blank . . . . ............................................ 84
The LCD screen is difcult toread ........................................................ 84
Theexternalmonitor remains blank ...................................................... 84
Theexternalmonitor is blankor theimageisunstable ..................................... 85
The notebook cannot be started . . . ....................................................... 85
The notebook stops working . . ........................................................... 86
The printer does not print . . . . . ........................................................... 86
The wireless connection to a network does not work . . . .................................... 86
Acousticwarnings ....................................................................... 87
SmartCard reader is not recogn ised. . . . ................................................... 87
SmartCardPIN forgotten ................................................................ 87
SmartCardlost ......................................................................... 87
Errormessages onthe screen ........................................................... 88
Technical data ......................................................................... 90
LIFEBOOK ............................................................................. 90
Rechargeablebattery ................................................................... 91
Mains adapter .......................................................................... 91
Manufacturer’snotes .................................................................. 92
Disposaland recycling .................................................................. 92
Other certication markings .............................................................. 92
Index .................................................................................. 93
Fujitsu 5
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Contents
6 Fujitsu
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Innovative technology

Innovative technology
... and ergonomic design make your device a reliable and convenient companion.
The device boots very quickly, is ready for immediate use and offers a particularly long operating time because of its high capacity battery.
With th e user-friendly "BIOS Setup Utility" you can control your notebook’s hardware and better protect your system against unauthorised access by using the powerful password properties.
Information on the connections and user componen ts of your notebook canbefoundin"
Ports and controls", Page 9.

Further information

The Windows drivers for your device can be found on our Internet site. The factory installation of your device does not support any other operating system. Fujitsu Technology Solutions accepts no liability whatsoever if any other operating system is used.
Software oriented components of the se instructions refer to Microso ft products, if they come within the scope of the delivery.
If you install other software products, pay attention to the operating instructions of the manufacturer.
Fujitsu 7
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Innovative technology

Notational conventions

Pay particular attention to text marked with this symbol. Failure to observe these warnings could pose a risk to h ealth, damage the device or lead to loss of data. The warra nty will be invalidated if the device becomes defective throu gh failure to observe these warnings.
Indicates important informa
tion for the proper use of the device.
This font
This font
This font
"This font"
Key
This font
Indicates an activity that must be performed
Indicates a result
indicates data entered the command line, e.g. start a program (star
indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
Indicates
terms and texts used in a software interface, e.g.: Click on Save
names of programs or les, e. g. Windows or setup.exe.
Indicates
cross-references to another section, e.g. "Safety information"
cross-references to an external source, e.g. a web address: For more information, go to "
Names of CDs, DVDs and titles or designations for other materials, e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
indicates a key on the keyboard, e.g: indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
using the keyboard in a program dialogue or at
your password (Name123) or a command used to
t.exe)
F10
8 Fujitsu
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Ports and controls

Ports and controls
This chapte r presents the individual hardware components of your device. It gives an overview of the indicators and ports of the device. Please familiarise yourself with these components before you start to work with the device.

FUJITSU LIFEBOOK U727

Front

1
2
3
1
5
6
7
5
4
11
10
9
1 = Microphone (optional) 2 = WebCam (optional) 3 = WebCam LED (optional) 4 = Touchpad 5 = Loudspeakers 6 = Status indicators
Fujitsu 9
8
7 = ON/OFF button 8 = Fingerprint sensor (optional) or palm
vein sensor (optional) 9 = Memory card slot 10 = Touchpad buttons 11 = Status indicators
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Ports and controls

Left side

1 2 3 4 56
1 = DC input connector (DC IN) 2 = LAN port 3 = USB port 3.0 with charging function
(USB Type-C
)

Right side

1 = USB port 3.0 2 = Displayport
4 = USB port 3.0 with charging function
(Anytime USB charge) 5 = Headset port 6 = SmartCard reader (optional)
1 2 34
3 = VGA monitor port 4 = Security Lock device
10 Fujitsu
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Bottom

Ports and controls
6
1 = Battery (SIM 2 = Battery release 1 3=Servicecom
and LTE mod
card under the battery)
partment M.2 module
ule
13
2
5
4 = Memory servi 5 = Port Replicator port 6 = Battery rel
4
ce compartment
ease 2
Fujitsu 11
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Ports and controls

FUJITSU LIFEBOOK U747

Front

5
4
11
10
9
1
2
3 1
6
7
5
8
1 = Microphon 2 = WebCam (optional) 3 = WebCam LED 4 = Touchpad 5 = Loudspea 6 = Status indicators
12 Fujitsu
e (optional)
(optional)
kers
7 = ON/OFF but 8 = Fingerprint sensor (optional) or palm
vein sensor (optional) 9 = Memory ca 10 = Touchpad buttons 11 = Status i
ton
rd slot
ndicators
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Left side

Ports and controls
1 2 3 45
1 = DC input connector (DC IN) 2 = VGA monitor port 3 = USB port 3.0 with charging function
(USB Type-C
)

Right side

1 = Headset port 2=USBport3.0 3 = Displayport
4 = USB port 3.0 with charging function
(Anytime USB charge)
5 = SmartCard reader (optional)
1 2 35
4
4 = LAN port 5 = Security lock device
Fujitsu 13
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Ports and controls

Bottom

6
1 = Battery (SIM 2 = Battery release 1 3=Servicecom
and LTE mod
card under the battery)
partment M.2 module
ule
13
2
5
4 = Memory servi 5 = Port Replicator port 6 = Battery rel
4
ce compartment
ease 2
14 Fujitsu
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FUJITSU LIFEBOOK U757

Front

5
4
12
11
10
Ports and controls
1
2
3
1
6
7
5
8
9
1 = Microphon 2 = WebCam (optional) 3 = WebCam LED 4 = Touchpad 5 = Loudspea 6 = Status indicators 7 = ON/OFF b
Fujitsu 15
e (optional)
(optional)
kers
utton
8 = Separate n 9 = Fingerprint sensor (optional) or palm
vein sensor (optional) 10 = Memory ca 11 = Touchpad buttons 12 = S tatus i
umeric keypad
rd slot
ndicators
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Ports and controls

Left side

1 2 3 45
1 = DC input connector (DC IN) 2 = Monitor port (VGA) 3 = USB 3.0 port with charging function
(USB Type-C
)

Right side

1 = Headset port 2 = USB port 3.0 3 = Displayport
4 = USB port 3.0 with charging function
(Anytime USB charge)
5 = SmartCard reader (optional)
1 2 35
4
6
4 = HDMI port 5 = LAN port 4 = Security lock device
16 Fujitsu
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Bottom

Ports and controls
6
1 = Battery (SIM 2 = Battery release 1 3=Servicecom
or M.2 modu
card under the battery)
partment hard disk (HDD
le) and LTE module
13
2
5
4
4 = Memory servi 5 = Port replicator port 6 = Battery rel
ce compartment
ease 2
Fujitsu 17
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Important notes

Important notes
ImportantnotesNotes

Safety notes

SafetynotesNotes
This chapter contains essential safety information which must be followed when working with your notebook. Other notes also provide useful information which will help you with your n otebook.
Please follow the safety notes provided in the "Safety/Regulations" manual as well as the safety notes given below.
Please pay special attention to the sections in the manual marked with the symbol on the left.
When connecting and disconnecting cables, observe the relevant notes in this operating manual.
Read the information on the ambient con ditions in the "
Page 90 and "First-time setup of your device", Page 22 before preparing your
notebook for use and switching it on for the rst time.
When cleaning the device, please observe the relevant notes in the section "
Pay attention to the additional safety notes for devices with wireless components provided in the "Safety/Regulations" manual.
Please refer to the notes in the chapter "
components during servicing", Page 68.
Cleaning the notebook", Page 21.
Technical data",
Removing and installing
This notebook equipment. I please conta
18 Fujitsu
complies with the relevant safety regulations for data processing
f y ou have questions about using your notebook in a particular area,
ct your sales outlet or our Hotline/Service Desk.
Page 23
Important notes

Additional safety notes for devices with wireless components

Wirelesscomponent:WirelessLAN:Bluetooth,safetynotes
If a wireless component (Wireless LAN, Bluetooth, UMTS, LTE) is incorporated into your notebook, you must be sure to observe the following safety notes when using your not ebook:
Switch off the wire less components when you are in an aircraft or driving in a car.
Switch off the wireless components when you are in a hospital, an operating room or near a medical electronics system. The transmitted radio waves can impair the operation of medical devices.
Switch off the wireless components when yo u let the device get n ear ammable gases or into hazardous environments (e.g. petro l station, paintshops), as the transmitted radio waves can cause an explosion or a re.
For information on how to switch wireless components on and off, see chapter
Switching the wireless components on and off", Page 49.
"

Energy saving

NotesEnergyEnergysaving
Switch the notebo are not using the Youwillthenbe
ok off when it is not in use. Switch off external, connected devices if you
m. If you use the energy saving functions, the notebook uses less energy.
able to work for longer before having to recha rge the battery.
Energy efcien You save money
Energy savin
cy is increased and the environmental impact is r educed.
while protecting the environment.
g under Windows
Make use of the power management features (see "Using the power-management features",
Page 42).

Travelling with your notebook

peration
rtation
k Mobileo
NotesTranspo
Noteboo
Please ob
Fujitsu 19
serve the points listed below when travelling with your notebook.
Page 24
Important notes

Before you travel

Back up important data stored on your hard disk.
NotebookTravel,notebook
Switch off the wireless component for data security reasons. With data traffic via a wireless
connection, it is also possible for unauthorised third parties to receive data.
Information on activating data encryption is provided in the documentation for your wireless component.
If you wish to use your notebook during a flight, rst check with the ight
attendants if it is OK to do so.
When travelling in other countries
If you are travelling abroad, check that the m ains adapter can be operated with the
local mains voltage. If this is not the case, obtain the appropriate mains adapter for your notebook. Do not use any other voltage converter!
Check whether the local mains voltage and the power cable are compatible. If this is
not the case, buy a power cable that matches the local conditions.
Enquire with the corresponding government office of the country you will be travelling in as to
whether you may operate the wireless component integrated in your notebook there (see also ).

Notebook: transporting

Protect the notebook from severe shocks and extreme temperatures (e.g. direct sunlight in a car).
If your device has an optical drive, remove all data media ( e.g. CD, DVD) from the drives.
TransportationNotebook
Switch the notebook off.Unplug the m ains adapter and all external devices from the power socket.Disconnect the mains adapter cable and the data cables for all external devices.Close the LCD screen.To protect against damaging jolts and bumps, use a notebook carrying
case to transport your notebook.
20 Fujitsu
Page 25

Cleaning the notebook

Do not clean any interior parts yourself; leave this job to a service technician.
Only use cleaning products designed for computers. Normal household cleaners and polishes can damage the markings on the keyboard and the device, the paintwork or the notebook itself.
Ensure that no liquid enters the notebook.
The LCD screen very sensitive to scratches. Only clean the display surface with a very soft, slightly damp cloth.
Important notes
Switch the notebook off
CleaningNotesNotebookKeyboardTouchpadLCDscreen
In order to prevent accidentially switching the device on, remove the power cable from the mains
adaptor and remove the battery (see " The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth which has
been moistened in mild domestic detergent and t hen carefully wrung out. You can use disinfectant wipes to clean the keyboard and the touchpad.
Ensure that no liquid enters the device.
.
Removing and installing the bat tery", Page 40).
Fujitsu 21
Page 26

First-time setup of your device

First-time setup of your devic
First-timesetu pGettingstarted
When the device is delivered, the battery is located in the battery compartment. The battery must be charged if you want to operate your device using the battery.
When u sed on the move, the built-in battery provides the device with the necessary power. You can increase the operating time by using the available energy-saving functions.
For instructions on how to connect external devices (e.g. mouse, printer) to your device, please refer to the operating manual for your device.
Unpacking and
Unpack all the individual parts.
Check your
Please read the chapter "Important notes", Page 18.
If your device is equipped with a Windows operating system, the necessary hardware drivers and supplied software are already pre-installed.
Before you switch on the device for the rst time, connect it to the mains voltage using the mains adapter, see " adapter must be connected during the entire installation process.
A system test is performed when your device is rst switched on. Various messages can appear. The display may remain dark for a short time or may icker.
Please follow the instructions on the screen.
NEVER switch off your device during the rst-time setup process.
Mains adapter connecting", Page 23.Themains
checking the device
Should you discover any damage that occurred during transportation, notify your local sales outlet immediately!
PackagingTransport
device for any visible damage which may have occurred during transportation.
e
You m a y n e
22 Fujitsu
ed the packaging in the future, if you need to transport your device.
Page 27

Selecting a location

SelectingalocationDeviceMainsadapter
Select a suitable location for the device before setting it up. F ollow the instructions below when doing so:
Never place the device or the mains adapter on a heat-sensitive surface. The surface could be damaged as a result.
Never place the device on a soft surface (e.g. carpeting, upholstered furniture, bed). This can block the air vents and cause overheating and damage.
The underside of the device heats up during normal operation. Prolonged contact with the skin may become unpleasant or even result in burns.
Place the device on a stable, at, non-slippery surface. Please note that the rubber feet of the device may mark certain types of delicate surfaces.
Keep other objects at least 100 mm / 3.97" away from the device and its mains adapt er to ensure adequate ventilation.
Never cover the ventilation slots of the device.
Do not expose the device to extreme environmental conditions. Protect the device from dust, humidity, and heat.

Mains adapter connecting

PreparingforoperationMainsadapter
Observe the safety notes in the enclosed "Safety/Regulations" manual.
The supplied power cable conforms to the requirements of the country in which you purchased yo ur device. Make sure that the power cab le is approved for use in the country in which you intend to use it.
First-time setup of your device
Connect the power cable (1) to the
mains adapter.
Plug the mains cable (2) into a mains outlet.Connect the mains adapter cable (3) to
3
the DC jack (DC IN) of the device.
2
1
Fujitsu 23
Page 28
First-time setup of your device
Switching on the device for the rst time
Switchingonforthersttime
When you switch on the device for the rst time, the supplied software is installed and congured. Because this procedure must not be interrupted, you should set aside enough time for it to be fully completed and connect the device to the mains using th e mains adapter.
During the installation process, DO NOT restart the device unless you are requested to do so!
To make it easier to use yo is pre-installed on the
ur device for the rst time, the operating system
hard disk.
Switch on your device.
During installation, follow the instructions on screen.
If a W indows operating system is installed on your device, you will nd more information on the system and drivers, help programmes, updates, manuals etc. on the device or on the Internet unde r "
http://www.fujitsu.com/fts/support/".
You can nd information and help on the Windows operating system functions on the Internet at "
http://windows.microsoft.com".
24 Fujitsu
Page 29

Working w ith the notebook

Working with the notebook
Notebook,operationNotebook
This chapter describes the basics for operating your notebook. Please read the chapter entitled " devices such as a mouse and a printer to the notebook.

Status indicators

Statusindicators
The status indicators provide information about the status of the power supply, the hard disk and the keyboard functions.
Connecting external devices", Page 61 for instructions on how to connect
Please refer to the notes in "Important notes", Page 18.
F
Fujitsu 25
Page 30
Working with the notebook
Indicator Description
Power-on indicator/Standby
StandbyindicatorPower-onindicator
Indicator is illuminated: The notebook is switched on.
Indicator ashes: The notebook is in standby mode.
Indicator is off: The notebook is switched off.
Battery charging indicator/
The state of charge of the ba
Indicator is illuminated inserted.
The indicator lights up orange: the mains adapter is connected and the battery is being charged.
Indicator ashes orang be charged as the batter is continued as soon as t
Indicator ashes red: An error has occured.
The indicator is n ot
BatterystatusindicatorBatterysymbolBatteryindicator
Battery indicator
Indicator is illuminated (white): The battery is charged to between 51% and 100% of its maximum capacity.
The indicator lig 50% of its maximum
The indicator lights up red: The battery is charged to between 0% and 12% of its maximum capa ci ty.
Indicator ash
Drive indicat
DriveIndicator
The indicator
power connector
ttery is shown by the battery indicator.
(white): The battery is charged or no batt ery has been
e: the mains adapter is connected but the battery cannot
y is too hot or cold for charging. The charging process
he battery reaches a permissible temperature again.
illuminated: the mains ad apter is not connected.
hts up orange: The battery is charged to between 13% and
capacity.
es red: An error has occured .
or
is lit: The hard disk drive is being accessed.
Radio compon
Indicator is
ents indicator
illuminated: The wireless components are switched on.
Indicator is off: The wireless componen ts are switched off.
F Lock indicator
F
IndicatorFLock
The indicator is lit: The key combination
Fn
F
+
has been pressed. Instead of the special functions of the Fn keys, the Fn functions can be executed by pressing the keys directly (see chapter "
Num Lock indicator
IndicatorNum Lock
Indicator is illuminated: The
Key combinations", Page 32).
Num
key has been pressed. The virtual numerical keypad is activated. You can output the cha racters indicated on the upper right of the keys.
26 Fujitsu
Page 31
Indicator Description
Caps Lock indicator
IndicatorCap sLock
Indicator is illuminated: The Caps Lock key has been pre ssed. All the characters you type will appear in upper case. In the case o f overlay keys, the character printed on the upper left of the key will appear when that key is pressed.
Scroll Lock indicator
IndicatorScrollLock
Indicator is illuminated: effect that this key has va
the key combination
Fn+Scr
ries between applications.
Working w ith the notebook
has been pressed. The
Fujitsu 27
Page 32
Working with the notebook

Switching on the notebook

The power-on indicator is lit.

Notebook: switching off

Back up your data and close all applications before you switch off your device. Otherwise data might be lo st.
Open the LCD screen.
Switchingon
Press the ON/OFF button for about 1
second to switch the notebook on.
Shut down the ope
Notebook
If the notebook does not switch itself
off automatically, press the ON/OFF button for about ve seconds.
Close the LCD s
rating system correctly.
creen.
28 Fujitsu
Page 33

Keyboard

KeyboardNumerickeypadNumerickeypadButtons
The keyboard of your notebook is subject to continuou s wear through normal use. The k ey markings are especially prone to wear. The key markings are liable to wear away over the life of the notebook.
Working w ith the notebook
The keyboard has been desig Some enhanced keyboard fun
The following descriptio are described in the relev
The gure below shows how The example applies when
The illustrations show
n of keys refers to Windows. Additional functions supported by the keys
ant manuals supplied with your application programs.
the Caps Lock key has not been activated.
=
+
0
=
0
ned to provide all the functions of an enhanced keyboard. ctions are map ped with key combinations.
to access the different characters on keys with overlaid functions.
n below may differ from your actual device.
Num
}
}
=
0
=
}
0
+
=
0
}
}
Alt Gr
Fujitsu 29
Page 34
Working with the notebook
Key Description
Backspace key
The Backspace key deletes the character to the left of the cursor.
BackspaceBackspace
Tab key
The Tab key moves the cursor to
Tabkey
the next tab stop.
Enter key (return)
The Enter key terminates is executed wh en you pres
EnterkeyReturnEnterLinefeed
a command line. The command you have entered
s this k ey.
Caps Lock key
The Caps Lock key activate s the Caps Lock mode, and the corresponding icon is displayed in the Windows information area. In Caps Lock mode, all of the characters you type appear in upper case. In the case of overlay keys, the character printed on the upper left of the key will appear when that key is pressed. To cancel the Caps Lock function, simply press the Caps Lock key again.
ShiftkeyC apsLock
Shift key
The Shift key ca keys, the chara keyispressed.
ShiftkeyShif t
uses uppercase characters to appear. In the case of overlay
cter printed on the upper left of the key appears w hen that
Fn key
Fn
The
"
Key combina
Fnkey
key enabl
es the special functions indicated on overlay keys (see
tions", Page 32).
Cursor keys
The cursor left, or ri
CursorkeysCursorcontrol
keys move the cursor in the direction of the arrow, i.e. up, down,
ght.
Windows key
The Windows key switches between the start screen and the last used application.
Windowskey
Menu key
The Menu key opens the menu for the active application.
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Virtual numeric keypad

NumerickeypadVirtualnumerickeypadNumLock
LIFEBOOK U727 and LIFEBOOK U747 have virtual number blocks, LIFEBOOK U757 has a separate number block.
To provide the convenience of a numeric keypad, your keyboard is equipped with a virtual numeric keypad. The special k eys of the virtual numeric keypad are recognisable by the numbers and symbols printed in the upper right corner of each key. If you have switched on the virtual numeric keypad, you can output the characters shown on the upper right of the keys.
The keyboard layout shown below may differ from your actual device.
1 = Valid characters when the
key is not activated
Num
2 = Valid characters when the
is activate d
Further information about the status indicators can be found in chapter "
Status indicators", Page 25.
Num
Fujitsu 31
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Working with the notebook

Separate number block

NumerickeypadSeparatenumerickeypadNumLock
LIFEBOOK U727 and LIFEBOOK U747 have virtual number blocks, LIFEBOOK U757 has a separate number block.
The keyboard of your notebook has a separate number block on the far right.

Key combinations

Keycombinations
The following description of key combinations applies to Windows operating systems. Some of the following k ey combinations may not function in other operating systems or with certain device drivers.
Other key combinations are described in the relevant manu als supplied with your application programs.
Key combinations are entered as follows:
Press the rst key in the combination and keep it pressed.While holding the rst key down, press the other key or keys in the combination.
F
If the key combination
Fn
+
is pressed: Instead of the special functions of
theFnkeys,theFnfunctionscanbeexecutedbypressingthekeysdirectly.
32 Fujitsu
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Combination Description
Enable/disable the microphone
This key combination enables an
Fn+F1EnableDisable
Switching the loudspeakers on and off
This key combination switches you r notebook’s loudspeakers off and on.
Fn+F2LoudspeakersLoudspeakers
Decrease volume
This key combination red loudspeakers.
Fn+F3Volume
Increase volume
This key combination increases the volume of the internal loudspeakers.
Fn+F4Volume
Switching the wireless components on / off
This key combination switches the wireless components off or on.
Fn+F5WirelesscomponentsWirelesscomponents
Switching the touchpad and touchpad but tons on/off
This key combination switches the touchpad and the touchpad buttons on or off.
ons Fn+F6TouchpadTouchpadbutt
Touchpad
Decrease screen brightness
This key combination decreases the brightness of the screen.
Fn+F7LCDscreenScreenbright ness
Working w ith the notebook
.
d disables the microphone.
uces the volume of the internal
Increase screen brightness
This key combination increases the brightness of the screen.
Fn+F8Screenbrightness
Power management functions
Use this key combination to activate the power management functions (see chapter "
Page 42).
Fn+F9Energysavingfunctions
Using the power-management features",
Fujitsu 33
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Working with the notebook
Combination Description
Toggle output screen
Use this key combination to select which screen(s) is/are used for display if an external monitor is con nected.
Screen output is possible:
only on the notebook’s LCD screen
on the LCD screen of the notebook and the external monitor at the same time
only on the external monitor This setting is useful if you would like a high resolution and a
high refresh rate on an external monitor.
Fn+F10Toggleoutputscreen
Prt Scrn
This key combination ta display and saves it to
Num Lock
This key combination activates the virtual numeric block. The characters indicated on the upper right of the k eys are then output.
kes a screenshot of the current screen
the clipboa rd.
n applications
nation to switch between several open
Del
AltCtrl
++
Switch between ope
Use this key combi applications.
Alt+Tab
Windows security/Task-Manager
This key combination opens the Windows security/Task-Manager window.
Ctrl+Alt+Del
Back tab
This key combination moves the cursor back to the previous tab stop.
Shift+TabBacktab
Key combinations using the Windows keys are detailed in the manual for your operating system.
In addition, the following non-labelled key combinations are s upported:
Fn Fn
Fn
S
+
= Pause
B
+
= Break
R
+
= SysRq

Country and keyboard settings

Change the country and keyboard settings as described in the documentation for your operating
system.
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Touchpad and touchpad buttons

Keep the touchpad clean. Protect it from dirt, liquids and grease.
TouchpadTouchpad
Never use the touchpad if your ngers are dirty.
Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons.
Working w ith the notebook
1
1 = Touchpad
2 = Touchpad button s
2
You can move the cursor using the touch pad.
The touchpad buttons allow you to select and execute commands. They correspond to the buttons on a conventional mouse.
You can also deactivate the touchpad using a keyboard shortcut, so that you cannot move th e cursor unintentionally (see chapter "
Moving the poin
Move your finger on the touchpad.
Touchpad
The pointer w
ill move.
ter
Key combinations", Page 32).

Selecting an item

Move the pointer to the item you wish to select.
Touchpad
Tap the touchpad once or press the left button once.
The item is selected.

Executing commands

Move the pointer to the field you wish to select.
Touchpad
Tap the touchpad twice or press the left button twice.
The command is executed.
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Working with the notebook

Dragging items

Select the desired item.
Touchpad
Press and hold the left button and, with your finger on the touchpad, drag
the item to the desired position. The item will be moved.
Touchscreen/LCD screen without touch function (device-depen
LCDscreenNotes
High-quality LCD screens (TFT) are installed in Fujitsu noteboo ks. For technical reasons, these screens are manufactured for a certain resolution. An optimum and sharp image can only be ensured with the resolution intended for th e particular screen. A screen resolution which differs from the specication can result in an unclear picture.
The resolution of your notebook’s screen is optimally set at the factory.
With the present standards of production technology, absolutely awless screen images cannot be guaranteed. There may be a few constantly light or dark pixels (picture elements) on the screen. The maximum permitted number of such faulty pixels is specied in the international standard ISO 9241-307 (Class II).
Example:
A screen w ith an HD resolution of 1366 x 768 has 1366 x 768 = 1049088 pixels. Each pixel consists of three subpixels (red, green and blue), making a total o f about 3 million subpixels. According to ISO 9241-307 (class II), a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels or an equivalent mix (1 light subpixel counts as 2 dark subpixels) are allowed to be defective.
Pixel
Subpixel
Cluster A cluster co
dent)
A pixel consists of 3 subpixels, normally red, green and blue. A pixel is the smallest element that can be generated by comple te functionality of the display.
A subpixel is a separately addressable internal structure within a pixel that enhances the pixel function.
ntains two or more defective pixels or
subpixels
in a 5 x 5 pixel block.

Background lighting

LCD screens are operated with background lighting. The luminosity of the background lighting can decrease during the period of use of the notebook. How ever, you can set the brightness of your screen individually.

Synchronising the display on the L C D screen and an external monitor

For more information, please refer to the chapter " under "Display output, switch between".
36 Fujitsu
Key combinations", Page 32
Page 41
Working w ith the notebook
Using ngers
You can use your nger on the touch screen of your device to execute commands and start applications.
Action Description
Tap p i n g
Type, hold, release Type and h old a symbol and release it again.
Dragging Tap and hold a symbol and
Double-tap To enlarge a view, quickly tap twice on a
Zoom in/Zoom out
Input elds Data must be entered for some apps, for
Tap on a symbol, menu, button o r folder to
select this option or to activate it.
Theselectedactionispe
place.
You can for instance drag apps or widgets onto the home p age in this way.
web page, map or a nother screen.
When you double-ta browser, it will be double-tap will m
With some apps, yo
display size by m the touchscreen your ngers tog
instance an Internet page or your name and password.
Tap on the input field. An on-screen keyboard opens, with which you
can enter your data.
rformed.
drag it to another
ponanimageinaweb
enlarged and another
ake it smaller again.
u can enlarge the
oving two ngers apart on
, and reduce it by moving
ether.
Fujitsu 37
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Working with the notebook

Webcam

Webcam
Depending on the software used, you can use your Webcam to take p ictures, record video clips or take part in web chats.
The WebCam has its own status indicator. The indicator lights up when the WebCam is switched on.
The picture quality de pends on the lighting conditions and the software being used.
You can only operate the webcam with a particular application (e.g. an Internet telephony
When using the webcam the notebook support must not wobble.
The webcam automatically adjusts itself to the current light level. For this reason
Depending on the device version, your device may have an integral Webcam with microphone.
program or a video conferencing program which supports a webcam).
the LCD screen may icker while the light level is adjusted.
Further information on using the webcam and on the additional settings which are possible for your webcam can be found in the help function of the program which uses the webcam.
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Working w ith the notebook

Rechargeable battery

RechargeablebatteryBatteryLife,batteryRechargeablebatteryRechargeablebattery
When not plugged into a m ains socket, the notebook runs on its built-in battery. You can increase the life of the battery by caring for the battery properly. The average battery life is around 500 charge/discharge cycles.
You can extend the battery life by taking advantage of the available energy saving functions.

Charging, caring for and maintaining the battery

BatteryBattery
The notebook battery can only be charged when the ambient temperature is between 5°C / 41°F and max. 35°C / 95°F.
You can charge the battery by connecting the notebook to the mains adapter
Mains adapter connecting", Page 23).
(see "
Please note that the battery will not be charged if the battery status is between 90% and 100% . If the battery status is less than 90% and the mains adapter is connected, the battery will be charged to 100%.
If the battery status is low, you will hear a warning alarm. If you do not connect the mains adapter within approximately ve minutes of the warning alarm described above, your notebook will switch off automatically.
monitoring the battery charging level
BatteryBatterystatusmeter
Windows also has a "Battery status meter" in the taskbar for monitoring the battery capacity. W hen you place the mouse pointer on the battery symbol, the system displays the battery status.
Battery storage
rge,battery
acity,battery BatteryBatterySelf-discha
Chargingcap
Store battery packs in a dry environ ment at a temperature between 0°C / 32°F and 30°C / 86°F. The lower the temperature at which the batteries are stored, the lower the rate of self-discharge.
If you will be storing batteries for a longer period (lon ger than two months), the battery charge level should be approx. 30 %. To prevent exhaustive discharge which would permanently damage the battery, check the level of charge of the battery at regular intervals.
To be able to make use of the optimal charging capacity of the batteries, the battery should be completely discharged and then fully recharged.
If you do not use the batteries for long periods, remove the m from the notebook. Never store the batteries in the device.
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Removing and installing the battery

Only use batteries a pproved by Fujitsu for your notebook.
Never use force when tting or removing a battery.
Make sure that no foreign bodies get into the battery connections.
Never store a battery for long periods in the discharged state. This can make it impossible to recharge.
The LIFEBOOK U747 is shown below. The procedure is the same for all three device variants.
Removing a battery
Prepare for removal, see chapter "Preparing to remove components", Page 69.
1 HOLD
a
1
3
3 PULL UP
Slide the lSlide the locking device (2) in the direction of the arrow.Grasp the
in the di
ocking device (1) in the direction of the arrow and hold it in place.
opening (b) and lift the battery out of the battery compartment
rection of the arrow (3).
2
2
40 Fujitsu
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Installing a battery
Working w ith the notebook
2
1
Position the battery at the edge.Insert the battery into the battery compartment until it engages positively (1)Slide the locking device (2) in the direction of the arrow.Complete the removal, see chapter "
Finishing comp onent removal", Page 78.
2
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Using the power-management features

PowerPowerBattery
The notebook uses less power when the available power-management features are used. You will then be able to work longer when using the battery before having to recharge it.
Power efciency is increased and environmental pollution reduced. By choosing the best power options, you can make signicant savings and at the same time help protect the environment.
When you close the LCD screen, depending on the setting in Windows, the notebook automatically enters a power saving mode.
The reco mmended settings for the Windows energy saving functions are predened as "Fujitsu Computer EcoSettings" in the Power Options of the Control Panel and ca n be displayed there.
Select the power management functions in your Control P anel.
If you need further information about an option, you can ge t help with most
F1
settings by pressing
Whenthenotebooki
During power sav orinaswaple on
Never turn off y nearly empty, c
s in pow er-saving mode, the following must be remembered:
ing mode, open les are held in the main memory
our notebook while it is in a power saving mode. If the built-in battery is lose the open les and do not go into power saving mode.
to op en the Microsoft Help.
theharddisk.
If you do not intend to use your notebook for a long period of time:
Exit power saving mode if necessary via the mouse or keyboard or by switching on the
notebook.
Close all opened programs and completely shut d own the notebook.
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Memory cards

Slot
Your notebook is equipped with an integrated memory card reader.
Observe the manufacturer’s instructions when handling the memory cards.
Memorycard

Supported formats

Your notebook supports the following forma t:
Secure Digital (SD

Inserting the memory card

TM
card)
Carefully slide the memory card into the
slot. The label should be facing upward. Do not apply excessive force, as otherwise the delicate contact surfaces could be damaged.
Memorycard
Depending on the particular type
used, the memory card may protrude slightly from the slot.
Working w ith the notebook

Removing the memory card

Memorycard
In order to protect your data, always follow the correct procedure for removing the card (see the documentation for your operating syste m).
On devices with card locking: Press
on the memory card (1).
Memorycard
The memory card is released and
can now be removed.
Pull the memory card out of the slot (2).
1
2
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Loudspeakers and microphones

MicrophoneLoudspeakersVolumecontrol
You w i l l nd information about the exact position of speakers and microphones in chapter "
Please refer to chapter " and also enabling/disabling the loudspe akers using key combinations.
Ports and controls", Page 9.
Key combinations", Page 32 for information on setting the volume
If you attach an external microphone, the built-in microphone is disabled.
When you connect headphones or external speakers, the built-in speakers are disabled.
Information on connecting headphones and a microphone can be found in "
Connecting externa l devices", Page 61.

SIM card

The LIFEBOOK U747 is shown below. The procedure is the same for all three device variants.
All device variants support Micro-SIM format cards (15 m m × 12 mm).
A SIM Card (Subscriber Identity Module) is a chip card which is inserted in a mobile telephone or notebook and, together with an integrated LTE module, enables access to a mobile radio network.
Follow the instructions supplied by the provider of the SIM card.
The SIM card slot is located in the battery compartment and can only be accessed when the battery is removed.
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Inserting the SIM card

Prepare for installation of the SIM card, see chapter "Preparing to remove components", Page 69.Remove the battery, see "
Removing a battery", Page 40.
1
Snap the locking
Pull t
Fujitsu 45
he SIM card holder out of the slot (2).
mechanism in the direction of the arrow (1).
2
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Working with the notebook
4
3
Insert the SIM card (3) into the SIM card holder as shown in the diagram on the SIM card holder.Push the SIM card ho
lder back into the slot (4).
5
Snap thInstall the battery again, see "Compl
46 Fujitsu
e locking mechanism back (5).
Installing a battery", Page 41 .
ete the installation, see chapter "
Finishing component removal", Page 78.
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Working w ith the notebook

Removing the SIM card

Prepare for removal of the SIM card, see chapter "Preparing to remove componen ts", Page 69.Remove the battery, see "
Removing a battery", Page 40.
1
Snap the locking
Pull tRemove the SIM card from the SIM c ard holder (3).
Fujitsu 47
he SIM card holder out of the slot (2).
mechanism in the direction of the arrow (1).
2
3
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Working with the notebook
Push the SIM card holder back into the slot (4).
4
5
Snap the locking mechanism back (5).InstalComplete the removal, see chapter "
48 Fujitsu
l the battery again, see "
Installing a battery", Page 41 .
Finishing component removal", Page 78.
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Working w ith the notebook
Wireless components Wireless LAN / Bluetooth / LTE
The installation of radio components not approved by Fujitsu will invalidate the certications issued for this device.

Switching the wireless components on and off

Press the key with the radio symbol (key
WirelessLANWirelessLANBluetoothBluetooth
The wireless component indicator will illuminate when one or more wireless
components are switched on.
If you switch off the radio components, the wireless LAN antenna and the Bluetooth and LTE module will also be switched off.
You can activate and deactivate the installed radio components individually using the WirelessSelector program.
Pay attention to the additional safety notes for devices with radio components provided in th e ""Sicherheit/Regularien" manual.
Details on using a Wireless LAN can be found in the online help system included in the Wireless LAN software.
You c a n nd more information on how to use Bluetooth on the CD you received with your Bluetooth software.
You can obtain more information on LTE from your service provider.
F5
), to start the WirelessSelector.

Setting up WLAN access

Requirement: A WLAN must be available and you must have the
corresponding access information.
Information on cong uring the WLAN access c an be found in the documentation for your operating system.
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Working with the notebook

Access via LTE

You can purchase the accessories for LTE reception from your retailer or your Fujitsu Technology Solutions dealer.
If you have ordered an LTE module, your device will already be prepared when you receive it.
You will nd information on establishing the co nnection with the LTE network in the documentation for the hardware you are using.
Your device can connect with the Internet via the LTE module. To do this, use one of the following types of connection:
USB dongle a USB stick with your mob
a mobile end-device (e.g. mobile phone) with Bluetooth connection
a mobile end-device (
ile phone provider ’s SIM card
e.g. mobile ph one) with data cable

Ethernet and LAN

EthernetLAN
The internal network module of your notebook supports Ethernet LAN. You can use it to establish a connection to a local network (LAN = Local Area Network).
Connect the network cable to the LAN
port of the notebook (1).
Connect the net
network connec
1
work cable to your
tion (2).
2
Your network administrator can help you to con gure and use the LAN connections.
The network cable is not included in the delivery scope. This type of cable can be obtained from a specialist dealer.
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Your Port Replicator

The P ort Replicator is a device that helps you to quickly connect your notebook to your peripheral devices, such as a monitor, printer etc.
The features offered by the Port Replicator include stand ard ports for monitor, audio, mouse and keyboard.
You need only dock the notebook in order to work with your peripheral devices.

Ports on the Port Replicator

PortReplicatorPorts
3
2
9
10
11
12
1
13
7
8
4
5
6
1 = Headphone jack (left), microphone
jack (right) 2 = ON/OFF button 3 = Connector on the Port Replicator for the
docking port on the bottom of the notebook 4 = Key Lock (optional) 5 = Unlocking lever 6 = DC jack socket (DC IN)
The DVI port and the neighbouring Displayport cannot be used at the same time.
Fujitsu 51
7 = USB ports 3.0 (USB Type-C™) 8 = USB ports 3.0 9 = Displayports 10 = DVI-D monitor port 11 = V G A monitor port 12 = LAN port 13 = S ecurity Lock d evice
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Working with the notebook

Connecting the notebook to the Port Replicator

The mains adapter must be connected to the Port Replicator when the notebook is connected to the Port Replicator.
We recommend that the notebook is not operated with the LCD screen closed when the notebook is connected to the Port Replicator. The resulting o verheating can cause reduced performance and increased activity of the integrated fan.
PortReplicator
Disconnect the mains adapter cable from the DC socket (DC IN) of the notebook.
1
Position the notebook so that it is in line with the back edge of the Port Replicator.Place the
notebook onto the Port Replicator (1) and ensure that it locks into place correctly.
If necess key lock
ary, secure th e notebook and port replicator by closing the
on the port replicator.
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Working w ith the notebook

Connecting the mains adapter to the Port Replicator

Connect the power cable to the
mains adapter (1).
Plug the power cable into the mains
socket (2).
3
2
1
When the notebook is connected to a Port Replicator, the operating system creates a hardware pro le for the "Docked" mode. In this prole, for example, the setting is saved as to which monitor was last used for output. This prole will be loaded, as soon as the notebook is connected to a Port Replicator of the same type.
Connect the mains adapter cable to the DC
jack (DC IN) of the Port Replicator (3).

Switching on the notebook via the port replicator

Press the ON/OFF button on the port
replicator to switch the notebook on. The power-on indicator of the Port
Replicator lights up.
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Working with the notebook

Disconnecting the notebook from the Port Replicator

3
1
2
Turn the key in thPull the unlocking lever in the direction of the arrow (2), until you hear the notebook unlatch.Lift off the no
e direction of the arrow (1) to unlock the port replicator.
tebook (3).
54 Fujitsu
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Security functions

Security functions
Securityfunctions
Your notebook has several security features that you can use to secure your system from unauthorised access.
This chapter explains how to use each function, and what the benets are.
Please remember that in some cases, for example, forgetting your password, you may be locked out and unable to access your data. Therefore, please note the following information:
Make regular backups to external data carriers such as external hard drives, CDs, DVDs or Blu-ray Discs.
Some secu rity functio of the passwords and ke
If you forget your passwords you will need to contact the our Service Desk. Deletion or resetting of passwords is not co vered by your warranty and a charge will be made for assistance.
Conguring the ngerprint sensor
FingerprintsensorFingerprintsensor
Whether or not your device has a ngerprint sensor depends on the device conguration you have ordered.
The ngerprint sensor can record an image of a ngerprint. With additional ngerprint software, this image can be processed and used instead of a password.
ns need you to choose passwords. Make a note
eptheminasafeplace.
You must install the fingerprint software
in order to be able to use the ngerprint sensor (1).
1
The current Workplace Protect software for palm vein and ngerprint sensors can be found on the Internet at
http://www.fujitsu.com/fts/solutions/business-technology/security/secure/index.html".
"
Fujitsu 55
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Security functions
Conguring the p alm vein sensor
PalmveinsensorPalmveinsensor
The p alm vein sensor can record the image of the pattern of the veins of the hand. This image is evaluated by additional software and can be used instead of a password.
Whether your device has a palm vein sensor depends on the device conguration you have ordered.
To be able to use the palm vein sensor
(1), you must install the software.
1
The current Workpl the Internet at
"
http://www.fuji
ace Protect software for palm and ngerprint sensors can be found on
tsu.com/fts/solutions/business-technology/security/secure/index.html".

Using the Security Lock

Your device comes with a Security Lock mechanism for the Kensington Lock Cable. You can use the Kensington Lock Cable, a sturdy steel cable, to help protect your notebook from theft. The Kensington Lock Cable is available as an accessory.
Fujitsu recommends the use of a c ombination lock.
Fit the Kensington Lock Cable to the
mechanism on your notebook.
UsingtheKensingtonLockCableSecurityLockMechanicalbackupAnti- theftprotection
K
Attach another Kensington Lock Cable to your Port Replicator to protect your Port Replicator from theft as well. There are two security lock devices on your Port Replicator.
56 Fujitsu
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Security functions
Conguring password protection in BIOS Setup Utility
Before using the various options for password protection in the BIOS Setup u tility to increase data security, please observe the following:
Make a note of the passwords and keep them in a safe place. If you forget your supervisor password you will not be able to access your notebook. Deletion of the password is not covered by your warra nty and a charge will be made for assistance.
Passwordprotection
Your password can be up to No distinction is made be

Protecting BIOS Setup Utility (supervisor and user password)

If you have opened these operating instructions on the screen, we recommend that you print them out. You cannot call the instructions onto the screen while you are setting up the password.
BIOSSetupUtility
The supervisor password and the user password both prevent unauthorised use of the BIOS Setup
Utility. With the aid of the supervisor password you can access all of the functions of the BIOS Setup Utility, while the user password will only give you access to some of the functions. You
can only set up a user password if a supervisor password has already been assigned.
Please refer to section "Settings in B IOS Setup Utility", Page 79 for a description of how to call up an d operate the BIOS-Setup-Utility.
eight characters long and contain letters and numbers.
tween uppercase and lowercase.
Assigning the supervisor and user passwords
Start the BIOS Setup Utility and go to the Security menu.Select the Set Supervisor Password eld and press the Enter key.
With Enter new Password: you are asked to enter a password.
Enter the password and press the Enter key.
Conrm new Password requires you to conrm the password.
Enter the password again and press the Enter key.
Changes have been saved is a conrmation that the new password has been saved.
To set the user password, select Set User Password and proceed exactly as
when conguring the supervisor password. If you do not want to change any other settings, you can exit B IOS Setup Util ity.
In the Exit menu, select the option Save Changes & Exit.Select Yes and press the Enter key.
PasswordSupervisorpasswordUserpassword
The notebook is then rebooted and the new password comes into effect. It will now be necessary
to rst enter your supervisor or user password in order to open the BIOS Setup Utility. Please note that the user password only provides access to a few of the BIOS settings.
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Security functions
Changing the supervisor or user password
You can only change the supervisor passwo rd when you have logged into the BIOS Setup Utility with the supervisor password.
PasswordSupervisorpasswordUserpassword
Call the BIOS Setup Utility andgototheSecurity menu.When changing the password, proceed exactly as for password assignment.
Removing passwords
To remove a password (without setting a new password) perform the following steps:
PasswordSupervisorpasswordUserpassword
Start the B IOS Setup Utility and go to the Security menu.Highlight the Set Supervisor Password or Set User Password eld and press the Enter key.
You will be requested to enter the current password by the Enter Current Password prompt.
You will be requested to enter a new password by the Enter New Password prompt.
Press the Enter key twice.In the Exit menu, select the option Save Changes & Exit.Select Yes and press the Enter key.
The notebo ok will now reboot with the password removed.
Removing the supervisor password simultaneously deactivates the user password.

Password protection for booting of the operating system

With the superv section " also prevent s
Operatingsystem
isor password you have set in the BIOS Setup Utility (see
ning the supervisor and user passwords", Page 57), you can
Assig
tarting of the operating system.
Activating system protection
Start the B IOS Setup Utility and go to the Security menu.
Operatingsystem
Select the Password on Boot option and press the Enter key.Select the desired option (Disabled, First Boot or Every Boot) and press the Enter keySelect the Save Changes & Exit option under Exit.
The notebook reboots. You will be prompted to enter your password (the supervisor password).
Deactivating system protection
Start the B IOS Setup Utility and go to the Security menu.
Operatingsystem
Select the Password on Boot option and press the Enter key.Select the Disabled option and press the Enter key.
If you do not want to change any other settings, you can exit BIOS Setup Utility.
Select the Save Changes & Exit option under Exit.
The notebook will reboot. The system is no longer password-protected .
58 Fujitsu
Page 63
Security functions

Password protection for the ha rd disk

If a s upervisor password has been assigned, a password for the hard disk can also be set in the Hard Disk Security me nu.
The hard disk is protected by this password. Data on this hard disk can only be read into another system if the correct password has been entered.

Trusted Platform Module (TPM) (device-dependent)

TPMTrustedPlatformModule
To use the T PM, you must activate the TPM in the BIOS Setup before the software is installed. The condition for this is that you have assigned at least the supervisor password (see "

Enabling TPM

Requirement: You have set a supervisor password , see "S ecurity functions", Page 55.
Call up the BIOS SetuMark the TPM (Security Chip) Setting eld and press the Enter keySelect the "Securi
Once you have activated the TPM through a reboot, the Clear Security Chip menu option appears.
With C lear Securi been used. With E Root Keys, AIK -
Please note tha encrypted wit
Select the ExiPress the Enter key and select Yes.
The notebook
Security functions", Page 55).
p and select the Security menu.
ty Chip" "Enabled" entry to activate the TPM
ty Chip, you can delete the owner in the TPM, if the TPM has already
nabled, all secret keys generated by applications (e.g. SRK - Storage
Attestation Identity Keys, etc.) are deleted.
t you will then no longer be able to access the data you have
h the keys based on that holder.
t Saving Changes option in the Exit menu.
will restart, and TPM will be enabled after the reboot.

Disabling TPM

Requirement: You have set a supervisor password , see "S ecurity functions", Page 55.
Call up the BIO S Setup and select the Security menu.Mark the TPM (Security Chip) Setting eld and press the Enter key.Select the "Security Chip" "Disabled" entry to deactivate the TPMFrom the Exit menu, choose the optio n Exit Saving Changes.Press the Enter key and select Yes.
Your notebook will now restart and TPM will be disabled.
Fujitsu 59
Page 64
Security functions

SmartCard reader

Securityfunctions,Securityfunctions
SmartCards are not supplied as s tand ard equipment. You can use all SmartCards that comply with the ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers.
With the appropriate software you can use your SmartCard as an alternative to password protection, but also as a digital signature, for encrypting your e-mails or for home banking.
We recommend that you always use two SmartCards. Always keep one of the SmartCard s in a safe place if you are carrying the other SmartCard with you.
In order to be able to take advantage of all the security features of your notebook, you will need a CardOS SmartCard from Fujitsu.
The SmartCard can only be used with a PIN, offering maximum protection even if you lose the SmartCard. In order to maximise your security, the CardOS SmartCard is disabled if three incorrect attempts are made to enter the PIN.
When you use the CardOS SmartCard for the rst time, you will either need to enter the preset PIN "12345678" or the PIN given to you by your systems administrator.

Inserting the SmartCard

Do not use force wh en inserting and removing the SmartCard.
Make sure that foreign objects do not fall into the SmartCard reader.
Slide the Smar
reader with th some variants
60 Fujitsu
tCard into the SmartCard
e chip facing upwards (on
it faces down) and to the front.
Page 65

Connecting external devices

Always refer to the safety information provided in "Important notes", Page 18 before connecting or disconnecting any devices to or from your notebook.
Always read the documentation supp lied with the device you wish to connect.
Never connect or disconnect cables during a thunderstorm.
Never pull at a cable when disconnecting it. Always grasp the plug.
With some devices such as USB devices, it is not necessary to switch off the notebook and the device before connecting/disconnecting. For more information about whether or not devices need to be switched off, please refer to the documentation supplied with the external device.
Some of the external devices re quire special drivers (see the operating system and external device documentation).
Connecting external devices
Fujitsu 61
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Connecting external devices

Connecting an external monitor

An analogue monitor is connected to the analogue VGA monitor port, a digital monitor to the Displaypo rt or the DVI-D monitor port on the optional Port Replicator. Screen output is limited to a maximum of two screens at any one time (see "
combinations", Page 32, section "Toggle output screen").
MonitorVGAconnectionsocketMonitorportMonitorport
Key
Digital Displayport (on notebook or on optional Port Replicator)
Analogue VGA monitor p ort (on notebook o r on optional port replicator)
Digital DVI-D monitor port (on the optional Port Replicator)
Switch off the notebook and the e xternal monitor.Plug the data c able of the external monitor into the monitor port.First switch on the external monitor and then the notebook.
You can also switch between the external monitor and the LCD monitor of the notebook, see chapter "
Key combinations", Page 32.
You can display the same picture on the external monitor and the notebook LCD monitor simultaneously.
If you wish to operate the monitor via a DVI port, use the optional Port Replicator available for your notebook.
62 Fujitsu
Page 67
Connecting external devices

HDMI port

HDMIport
The HDMI port on your notebook can be used to connect an external amplier, LCD TV or a plasma TV with an HDMI connection.
Depending on t he device variant, your device may include an integral HDMI port (only LIFEBOOK U757).
Connect the data cable to the
external device.
Connect the data cable to the HDMI
port of the notebook.
Fujitsu 63
Page 68
Connecting external devices

Connecting USB devices

USBports
On the USB ports, you can connect external devices that also have a US B port (e.g. a DVD drive, a printer, a scanner or a modem).
USB devices are hot-pluggable. This means you can connect and disconnect devices while your operating system is running.
USB 1.x has a maximum data transfer rate of 12 Mbit/s.
USB 2.0 has a data transfer rate of up to 480 Mbit/s.
USB 3.0 has a data trans
USB 3.1 has a data trans
Additional informat
ferrateofupto5Gbit/s.
fer rate of up to 10 Gbit/s.
ion can be found in the documentation for the USB devices.
Connect the data cable to the
external device.
Connect the data cable to a USB
port of the notebook.
Device drivers
USB devices will be automatically recognised and installed by your operating system.
64 Fujitsu
Page 69
Connecting external devices

USB port with charging function (USB Type-C™)

USBportwithchargingfunction(USBType-C™)
At this USB port, you can charge a conne cted USB device or operate devices without an additional power su pply (e.g. a monitor or printer).
Charging is also possible when the notebook is switched off, if the U SB Type-C Power Delivery on System-Off function is activated in the Advanced - Miscellaneous Congurations menu of the BIOS-Setup-Utility. Please refer to section "
Settings in BIOS Setup Utility", Page 79 for
a description of how to call up and operate the BIOS-Setup-Utility.
USB devices are hot-pluggable. This means yo u can connect and disconnect the cables of USB devices while the system is running.
Additional information can be found in the documentation for the USB devices.
Connect the data cable to the
external device.
+
Connect the data cable to a USB port
(USB Type-C
) of the notebook.
Fujitsu 65
Page 70
Connecting external devices

USB port with charging function (Anytime USB charge)

You can use this USB port to charge or supply power to a connected USB device (e.g. to charge a PDA or a mobile phone or to connect a USB lamp).
Charging is also possible when the notebook is switched off, if the Anytime USB Charge function is activated in the Advanced menu of the BIOS Setup Utility. If the setting AC is selected, the device will only be charged when the mains adapter is connected.
Please refer to section " of how to call up and operate the BIOS-Setup-Utility.
USBchargingfunction
It is recommended that the notebook be operated with the power supply connected whenever the USB port with charging function is in use, as this function w ill drain the battery more quickly if an external USB device is being charged.
The power supply unit must already be connected when the notebook is switched off, as otherwise the USB charging function will be disabled and the connected USB devices will not be charged.
Some USB devices (e.g. mobile telephones) require a driver in order to utilise the USB charging function. In this case the USB charging function will not work when the notebook is switched off, as no drivers are active when the notebook is switched off.
Settings in BIOS Setup Utility", Page 79 for a description
Connect the data cable to the
external device.
Connect the data cable to a USB port
(Anytime USB charge) of the notebook.

How to remove USB devices correctly

Always cor to ensure
Left click on the icon to safely remove hardware, located in the taskbar.Select tPress the Enter key.
66 Fujitsu
he device which you want to shut down and remove.
r the dialogue box which tells you that it is now safe to remove the device.
Wait fo
rectly remove the device according to the rules described below,
that none of your data is lost.
Page 71
Connecting external devices

Headset port

ConnectingaudiodevicesAudioportsConnectingheadphones
You can connect a headset, headphones or external loudspeakers to your notebook via the headset port.
Connect the audio cable to the
external device.
Connect the audio cab le to the headset
port of the notebook. The internal loudspeakers are disabled.
If you buy a cable from a ret ailer, please note the following information:
The headset port on your notebook is a "3.5 mm jack socket".
If you want to conn ect a headset, headphones or loudspeakers, you will need a "3.5 mm jack plug".
Fujitsu 67
Page 72
Removing and installing components
during servicing
Removing and installing compo
nents
during servicing
The illustrations shown below may differ from your actual device. They are merely intended to clarify the principles involved.
Only qualied technicians should repair your notebook. Unauthorised opening or incorrect repair may greatly endanger the user (electric shock, re risk) and will invalidate your warranty.
Servicing Components
After consulting the Hotline/Service Desk, you may remove and install the components described in this chapter yourself.
If you remove and install components without consulting the Hotline/Service Desk, then the warranty of your notebook will be voided.

Notes on installing and removing boards and components

Switch the notebook off an d pull the power plug out of the mains socket.
Always remove the battery.
Take care when you use the locking mechanisms on the battery and any other component.
Never use s harp objects such a s screwdrivers, scissors or knives as leverage to rem ove covers.
NotesBoardESD
Boards with el shown.
When handli points:
You must alw object) be
The equipment and tools you use m u st be free of static charges.
•Removeth boards co
Always hold boards with ESDs by their edges.
Never to
ectrostatic sensitive devices (ESD) are marked with the label
ng boards tted with ESDs, you must always observe the following
ays discharge static build up (e.g. by touching a grounded
fore working.
e power plug from the mains supply before inserting or removing
ntaining ESDs.
uch pins or conductors on boards tted with ESDs.
68 Fujitsu
Page 73
Removing and inst alling compone nts
during servicing

Preparing to remove components

If you are go ing to remove or change system components, prepare for the removal as follows:
Please observe the safety information in chapter "Important notes", Page 18.
Remove the power plug from the mains outlet !
Switch the device off.
The device must not be in energy-saving mode !
Close the LCD screen.Remove all the cables
from the device.
Turn the device over and place it on a stable, flat and clean surface. If necessary, lay an
anti-slip cloth on this surface to prevent the device from being scratched.
(see "
Remove the battery
Removing a battery", Page 40).

Installing a nd removing memory expansion

on
MemorymoduleMainmemoryRemovingmemorySystemexpansionSystemexpansi
If you are asked by the Hotline/Service Desk to remove and install the memory expansion yourself, proceed as follows:
Please observe the safety information in chapter "Important notes", Page 18.
When installing/removing memory modules, the battery must be removed from the notebook and the notebook must not be connected to the power supply,
Preparing to remove components", Page 69.
see "
Only use memory expansion modules that have been approved for your notebook (see "
Technical data", Page 90 ).
Never use force when installing or re moving a memory extension.
Make sure that foreign objects do not fal l into the memo ry extension compartment.
You must open the service compartment to remove or install a memory module. On some devices, opening the compartment may expose other components. These components should be removed and replaced only by authorised specialists. Therefore, be sure to observe the following:
Individual components can become very hot during operation. Therefore, we recommend that you wait one hour after switching off the notebook before re moving or installing memory modules. Otherwise, there is a risk of suffering burns!
As some components are exposed that are sensitive to static electricity, please take note of chapter "
Notes on installing and removing boards and components", Page 68.
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Page 74
Removing and installing components
during servicing

Removing a cover

Prepare for removal, see "Preparing to remove components", Page 69.
1
2
Remove the screw (1).
Keep the screw in a safe place.
Lift the cover off the notebook (2).

Removing memory modules

Carefully push the two mounting
clips outwards (1).
pansion
dule Memoryex
Memorymo
The memory module snaps upwards (2).
3
2
1
1
70 Fujitsu
Pull the memory module out of its slot
in the direction of the arrow (3).
Page 75
Removing and inst alling compone nts

Installing a memory module

2
1
a

Attaching the cover

during servicing
Insert the memory module with the contacts
and the recess (a) facing the slot (1).
MemoryexpansionMemorymodule
Carefully push the memory module
downwards until you feel it click into place (2).
2
1
Place the cover in the correct mounting position (1).Tighten the screw (2).Complete the installation, see "
Fujitsu 71
Finishing component removal", Page 78.
Page 76
Removing and installing components
during servicing
Installing and removing an M.2 m
LIFEBOOK U 727 and LIFEBOOK U747 are equipped with a compartment for a M.2 module. In LIFEBOOK U757, you c an either install a M.2 module (with a corresponding M.2 adapter) or a standard hard disk drive (HDD, without the M.2 adapter), see "
and in stalling hard disk (HDD, LIFEBOOK U757 only)", Page 75.
odule
Removing

Removing a cover

1
1
2
Remove the scr
Keep the scre thesametime other. If you
The screws a the correc
ews (1).
ws in a safe place. If you are removing more than one component at
, store the screws for the individual compone nts separately from each
install the wrong screws, c ompo nents may be damaged.
re not all the same length and w hen the cover is installed,
t screws must be used.
Lift the cover off the notebook (2).
72 Fujitsu
Page 77
Removing and inst alling compone nts

Installing an M.2 module

LIFEBOOK U757: If applicable, insert the M.2 adapter into the compartment.
2
1
Insert the M.2 module at a slight angle in the direction of the arrow (1)
into the slot on the mainboard.
Fasten the M.2 module in place in the slot with the screw (2).
during servicing
Removing an M.2
Undo the screw (1).
The M.2 module snaps slightly upwards.
Pull the M.2 module in the direction of the arrow (2) and out of the slot on
the mainboard and remove it from the casing.
LIFEBOOK U757: If you want to install a HDD instead of a new M.2 module, remove the
M.2 ada pter (located beneath the M.2 module) from the compartment and install the HDD,
Removing and installing hard disk (HDD, LIFEBOOK U757 only)", Page 75.
see "
Fujitsu 73
module
1
2
Page 78
Removing and installing components

Attaching the cover

2
1
during servicing
2
Place the cover in tTighten the screws (2).
he correct m ounting position (1).
74 Fujitsu
Page 79
Removing and inst alling compone nts

Removing and installing hard disk (HDD, LIFEBOOK U757 only)

In LIFEBOOK U757, you can either install a M.2 module (with a corresponding M.2 adapte r, see " hard disk drive (HDD, without the M.2 adapter).

Removing a hard disk

Remove the cover, see "Removing a cover", Page 72.
Installing and removing an M.2 module", Page 72) or a standard
For easier removal from the device, the hard disk is installed in a hard disk carrier.
2
1
1
during servicing
Pull the hard disk in direction of the arrow (1).Loosen the connector of the hard disk (2).Remove the hard disk from the hard disk compartment.
Fujitsu 75
Page 80
Removing and installing components
during servicing
3
Remove the hard disk from the hard disk carrier (3).If you want to install a M.2 module instead of a new HDD, disconnect the hard disk
cable from the mainboard, insert the M.2 adap ter into the compartment and install the M.2 module, see "
Installing and removing an M.2 module", P age 72.
76 Fujitsu
Page 81
Removing and inst alling compone nts

Installing a hard disk

If applicable, remove the M.2 adapter from the compartment.
Always install the hard disk into the device in the corresponding hard disk carrier.
1
during servicing
Slide the hard d
Attach the connecto r to the hard disk (2).Place the hard disk into the hard disk compartment (3).Connect the hard disk cable to the mainboard.Re-fasten the cover, see "
Fujitsu 77
isk into the hard disk carrier.
2
3
3
Attaching the cover", Page 74.
Page 82
Removing and installing components
during servicing

Finishing component removal

After you have removed or changed the system components as you required, please prepare your device for operation again as follows:
Install the battery again (see "Turn the notebook the right way up again and place it on a at surface.Reconnect the cables that you disconnected before.
Installing a battery", Page 41).
78 Fujitsu
Page 83

Settings in BIOS Setup Utility

Settings in BIOS Setup Utility
BIOSSetupUtilitySystemsettings,BIOSSetupUtilityConguration,BIOSSetupUtilitySetupSystemcongurationHardwareconguration
The BIOS Setup Utility allows you to set the s ystem functions and the hardware conguration for the notebook.
When it is delivered, the notebook is set to factory default setting s. You can change these settings in BIOS Setup Utility. Any changes you make take effect as soon as you save and exit the BIOS Setup Utility.
The BIOS Setup Utility program contains the following menus:
About System Advanced
Security Boot Exit

Starting the BIOS Setup Utility

Reboot the devi
BIOSSetupUtility
Depending on the Fast Boot setting in the BIOS Setup utility, the following
information may appear on the screen during start:
<F2> BIOS Set
Press the fuIf a password has been assigned, enter the password and press the Enter key.
Displays information relating to the BIO S, processor and notebook
Advanced system settings
Conguration of various hardware components, such as mouse, keyboard, processor
Password settings and security functions
Conguration of the start-up sequence Exits the BIOS Setup Utility
ce (switch off/on or reboot the operating system).
up <F12> Boot Menu
nction key
F2
.
If you have forgotten the password, contact your system administrator or contact our customer service centre.
The BIOS Setup Utility starts.
Fujitsu 79
Page 84
Settings in BIOS Setup Utility

Operating BIOS Setup Utility

BIOSSetupUtility
Press the of the individual settings is shown in the right-hand window of the BIOS Setup Utility.
With the
Use the cursor keys
The menu is displayed on the screen.
Select the option you want to change with the cursor keysPress the Enter key.Press theFor future reference, ma ke a note of the changes you have made (for example, in this manual).
F1
key to display help on the operation of the BIOS Setup Utility. The description
F9
key y ou can load the de fault settings of the BIOS Setup Utility.
or
to select the menu you wish to access to make changes.
ESC
key to exit the selected menu.
or↓.
80 Fujitsu
Page 85
Settings in BIOS Setup Utility

Exiting BIOS Setup Utility

BIOSSetupUtility
You need to select the desired option in the Exit menu and activate it by pressing the Enter key:
Exit Saving Changes - save ch
To save the current menu settings and exit the BIOS Setup Utility,selectExit Saving Changes and Yes.
The notebook is rebooted
and the new settings come into effect.
anges and exit BIOS Setup Utility

Exit Discarding Changes – Discard changes and exit BIOS Setup Utility

To discard the changes, select Exit Discarding Changes and Yes.
The settings in place when BIOS Setup Utility was called remain effective. BIOS
Setup Utility is terminated and the note book is rebooted.
Load Setup Defaul
To copy the standard entries for all menus of the BIOS Setup Utility,
choose Load Setup Defaults and Yes.
ts – Copy Standard Entries

Discard Changes – Discard changes without exiting the BIOS Setup Utility

To discard the changes you have made, select Discard Changes and Yes.
ThesettingsinplacewhenBIO S Setup Utility was called remain effective.
You can now make additional settings in the BIOS Setup Utility.
If you want to exitBIOS Setup Utilitywith th ese settings, select Exit Saving Changes and Yes.
Save Chan
ges - save changes without exiting
the BIOS Setup Utility
To save the changes, select Save Changes and Yes.
The changes are saved. You can now make additional settings in the BIOS Setup Utility.
If you want to exit BIOS Setup Utility with these settings, ch oose Exit Saving Changes and Yes.

Save Changes and Power Off

To save the changes and switch off your device, select Save Changes and Power Off and Yes.
The changes are saved. Your device is shut down.
Fujitsu 81
Page 86

Troubleshooting and tips

Troubleshooting and tips
TroubleshootingTipsFaultTroubleshooting
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
Make a note of the steps and the circumstances that led to the fault. Also
Switch the notebook off.Please contact the Hotline/Service Desk.
Follow the safety notes in the "Safety/Regulations" manual when connecting or disconnecting cables.
make a note of any error messages displayed.
The telephone numbers can be found at: "http://support.ts.fujitsu.com /contact/servicedesk". Have the fo llowing information ready when you call:
The model name and serial number of the notebook. The serial number is located on a sticker on the underside of the notebook.
Notes of any messages that appear on the screen and information on acoustic signals.
Any changes you have made to the ha rdwa re or software since receiving the notebook.
Any changes you have made to the BIOS Setup settings since receiving the notebook.
Your system conguration and all peripheral devices connected to your system.
Your sales contract.
Our notebooks means that con in terms of we conguratio compared to a games with i been appro losses or m versions c
Help if pr
Should you encounter a problem with your computer that you cannot resolve yourself:
Note the ID number of yo ur device. The ID number is found on the type rating
plate on the back or underside of the casing.
Contact the Service Desk responsible for your country for clarification of the problem:
http://support.ts.fujitsu.com/contact/servicedesk". When you do this, please have
"
ready the ID number and serial number of your system.
82 Fujitsu
oblems occur
have been designed primarily with mobile applications in mind. This siderable effort ha s been made to optimise components and equipment
ight, space and energy requirements. Depending on the particular
n you have purchased, it is possible that functionality may be slightly reduced
desktop PC if you are running processor-intensive gaming software, e.g.
ntensive 3D graphics. Updating your hardware with drivers which have not
ved by Fujitsu Technology Solutions may result in performance losses, data
alfunction of the equipment. A list of approved drivers and current BIOS
an be downloaded from: "
http://support.ts.fujitsu.com/Download/Index.asp"
Page 87
Troubleshooting and tips
Restoring the hard disk content
Harddisk:Operatingsystem,restoring
You can use the "Windows Recovery CD" (optionally available) and the "Drivers & Utilities CD/DVD" to reinstall the operating system.
The instructions are provided on the case of the Recovery CD.
During the reinstall process your personal les and any installed programs will be deleted. We advise you to backup your les to an external hard drive, or CD / DVD disk before you start.
Switch the notebook on.
Depending on the Fast Boo
information may appear
<ESC>Diagnostic screen <F12>Boot Menu <F2>BIOS Setup
When this message appears, press the function keyInsert the "WindowsSelect CD-ROM and press the Enter key.Follow the instruc
After the installation you must install all the drivers again. Some installed hardware components will not be correctly supported until t his has been done.
Insert the "Drivers & Utilities" CD/DVD into the optical drive. The CD starts automatically.Click on the DeskSelect Automatic driver installation (Exp ress) and click on Start installation.Follow the instRestart your notebook when the driver installation is completed.
tions on the screen.
Update button.
ructions on the screen.
t setting in the BIOS Setup utility, the following
on the screen d uring start:
Recovery CD" into the optical drive.
s under Windows
F12
.
The notebook’s date or time is incorrect
TimenotcorrectTimenotcorrectIncorrectdate/ti meDateisincorrect
Cause Troubleshooting
Time and date are incorrect. With the BIOS-Setup-Utility, you can set the
If the time switchin
and date are still set incorrectly after
g on the notebook.
date and time in the main menu.
Please contact your sales outlet or our
Hotline/Service Desk.

When certain characters are entered on the keyboard, only numerals are written

Cause Troubleshooting
The virtual numeric keypad of your device is activated, see "
Fujitsu 83
Virtual numeric keypad", Page 31
Press the
Num
key.
Page 88
Troubleshooting and tips

The notebook’s LCD screen remains blank

LCDscreenLCDscreenistoodark
Cause Troubleshooting
Monitor is switched off.
Press a key or touch the touchpad.
External monitor or television set connected. Press the key combination to switch the
screen output, see "
Key combinations",
Page 32.
The LCD screen is difcult to read
LCDscreenLCD screen
Cause Troubleshooting
Reected glare Turn the notebook or alter the tilt of the LCD
screen.
Increase the brightness of the screen.

The external monitor remains blank

Monitor
Cause Troubleshooting
Monitor is switched off. Switch the external monitor on.
Power saving has been activated (monitor is blank).
Brightness is set to dark.
Screen output is set to the notebook’s LCD screen
The external monitor’s power cable or data cable is not connected properly.
Press any key to continue.
Adjust the brightness of the monitor.
Press the ke y combination to switch the
screen output, see "
Key combinations",
Page 32.
Switch off the external monitor and the
notebook.
Check whet
properly i the power s
her the power cable is plugged
nto th e external monitor and into
ocket.
Check whether the data cable is properly
connected to the notebook and the external monitor (if it is plugged in with a connector).
Switch o
noteboo
n the external monitor and the
k.
84 Fujitsu
Page 89
Troubleshooting and tips
The external monitor is blank or
ScreenMonitor
Cause Troubleshooting
The wrong external monitor has or the wrong screen resolution the application program.
been selected
has been set for
Terminate the application pro
Set the screen resolution: Set the screen
Select monitor: Select
the image is unstable
Windows by pressing fault persists after closing t the key combination for switc output (see " switch over to the noteboo k Change t he following sett
resolution as described in the documentation for your operating system.
described in the docume operating system.

The notebook cannot be started

Notebook
Cause Troubleshooting
The battery is not installed correctly.
The battery is dead.
The power adapter is not connected correctly.
Check whether the battery is installed
correctly in its compartment.
Switch the notebook on.
Charge the batte
or
Insert a charged battery.
or
Connect the mains adapter to the
notebook.
Check whether th e mains adapter is
connected correctly to the notebook.
Switch the notebook on.
Alt+F4
Key combinati
monitor 1 or 2 as
ry.
gram in
.Ifthe
he program, use
hing the screen
ons", Page 32)to
’s LCD screen.
ing:
ntation for your
Fujitsu 85
Page 90
Troubleshooting and tips

The notebook stops working

NotebookEnergysavingmode
Cause Troubleshooting
Notebook is in energy saving mo
An application programme has malfunction.
de.
caused the
Leave energy saving mode.
Close the application program or restart
the notebook (by restarting the operating system or switching the device off and back on again).
The battery is dead.
Charge the battery.
or
Insert a charged battery.
or
Connect the mains adapt
er to the
notebook.

The printer does not print

rint
Printerdoesnotp
Cause Troubleshooting
The printer is not switched on. Make sure that the printer is switched
The printer is not connected correctly.
The printer driver is faulty or not correctly installed, or it is the wrong printer driver.
on and ready for operation (refer to the documentation supplied with the printer).
Check that the data cable connecting
the notebook to the printer is properly connected.
Check that the data cable connecting
the notebook to the printer is properly connected.
Check whethe
loaded (ref
rthecorrectprinterdriveris
er to the printer documentation).

The w ireless connection to a network does not work

lessconnectiontoanetworkdoes notwork
Thewire
Cause Troubleshooting
The wireless component is disabled.
The wireless component is enabled. Despite this, the wireless connection to a network does not work.
86 Fujitsu
Switch the wireless component on (see
Switching the wireless components on an d
" off", Page 49).
Check whether the wireless connection is
switched on via the software.
Furthe
r information on using the wireless
nent can be found in the help les.
compo
Page 91
Troubleshooting and tips

Acoustic warnings

AcousticerrormessagesErrors
Cause
A beep sounds every few seconds.
The battery is almost at.
Troubleshooting
Charge the battery.

SmartCard reader is not recognised.

Cause
Chip card inserted incorrectly.
Troubleshooting
Make sure you have inserted your
SmartCard into the SmartCard reader with the chip facing upwards/dow nwards (device-dependent).
Check whether the SmartCard you are using
is supported. Your SmartCard must comply with the ISO standard 7816-1, -2, -3 and -4.

SmartCard PIN forgotten

Cause
PIN forgotten If you are working in a network, contact your
Troubleshooting
system administrator, who can unlock your notebook with a Supervisor PIN.

SmartCard lost

Cause
SmartCard lo
Fujitsu 87
st
Troubleshooting
If you are wor
system admin notebook wit
king in a network, contact your
istrator, who can boot up your
h a Supervisor SmartCa rd.
Page 92
Troubleshooting and tips

Error messages on the screen

ErrormessagesonthescreenErrormessage:
This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programme s are described in the relevant documentation.
If the error message appears repeatedly, des pite troubleshooting measures, please contact the place of purchase or our customer service cen tre.
Error message/cause Resolution
CMOS battery bad
If the error message occurs repeatedly, the buffer battery in the notebook is at.
System CMOS checksum bad - default conguration used
The system conguration information is incorrect.
Extended memory failed at offset: xxxx Failing Bits: zzzz zzzz
When testing the extended memory an error has resulted at the address xxxx.
Failure Fixed Disk n
The settings of the hard disk drive are incorrect.
Keyboard controller error
Keyboard error
nn Stuck key Operating system not found
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs during the self-test before starting the operating system.
Contact your sales outlet
service centre.
Switch the notebook ofSwitch the notebook on.Press the function k
BIOS Setup.
In the BIOS Setup, select the Exit menu.Select the entry LoSelect OK and press the Enter key.
Check whether the additional memory
module has been inserted correctly.
Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
Switch the notebook off using with the
ON/OFF button.
Wait 3 - 5 seconds and switch on the
notebook again.
If you are using an external keyboard:
Check the connection and reboot the
notebook.
Make sure that no key is pressed.
Check
in the BIOS Setup whether your hard
as been set correctly.
disk h
Make sure that the operating system is
installed on the corresponding drive.
F1
Press the
function key to start the
operating system.
Press the function key
BIOS Setup.
or our customer
f.
F2
ey
to access the
ad Setup Defaults.
F2
to access the
88 Fujitsu
Page 93
Error message/cause Resolution
Previous boot incomplete - Default conguration used Due to an error during the previous system
Press the
to do so. boot, default values were used for certain settings. Check the settings in the BIOS Setup.
Real time clock error
Contact your sales outlet or
service centre.
nnnnK Shadow RAM failed a Bits: zzzz
System battery is dead - Replace and run SETUP
t offset: xxxx Failing
Contact your sales outlet or our customer
service centre.
Contact your sales outlet or our customer
service centre.
System cache error - Cache disabled
Contact your sales out
service centre.
System timer error
Contact your sales outlet or our customer
service centre.
Troubleshooting and tips
F1
function key when prom
our customer
let or our customer
pted
Fujitsu 89
Page 94

Technical data

Technical data
Technicaldata

LIFEBOOK

Technicaldata
Ambient conditions
Operating temperature 5 °C .... 35 °C / 41°F .... 95°F
Temperature in transit
Dimensions
Width x depth x height
Weight (with drive)
Main memory
Slots 2 slots 260 pin DDR4 - 2133 SO -DI M M with a total of max. 32 GByte
Approved memory modules
out optical
LIFEBOOK U727 LIFEBOOK U747 LIFEBOOK U757
–15 °C .... 60 °C / 5°F .... 140°F
Device with LCD screen without touch function:
302 mm x 209 mm x
19.0 mm /
11.89” x 8 .23” x
0.75”
Device with Touchscreen:
302 mm x 209 mm x
19.6 mm /
11.89” x 8 .23” x
0.77”
Device with L screen with function:
•1.28kg/
2.82 lbs
Device wi Touchscr
•1.43kg/
3.15 lbs
4 GByte, 8 GByte or 16 GByte DDR4 - 2133 SO-DIMM
CD
out touch
th
een:
Device with LCD screen without touch function:
332.6 mm x 234 mm x
19.0 mm /
13.09” x 9.21” x
0.75”
Device with Touchscreen:
332.6 mm x 234 mm x 19.6 mm /
13.09” x 9.21” x
0.77”
Device with L screen with function:
• 1.52kg/
3.35 lbs
Device wi Touchscr
• 1.71kg/
3.77 lbs
CD
out touch
th
een:
Device with LCD screen without touch function:
378 mm x 256 mm x
19.2 mm /
14.88” x 10.08” x
0.76”
Device with Touchscreen:
378 mm x 256 mm x
19.6 mm /
14.88” x 10.08” x
0.77”
Device with L screen with function:
• 1.72kg/
3.79 lbs
Device wi To u c h s c r
• 1.92kg/
4.23 lbs
CD
out touch
th
een:
The data sheet for the device provides further technical data. You will nd the data sheet on your device or on the Internet at "
90 Fujitsu
http://www.fujitsu.com/fts/support/".
Page 95

Rechargeable battery

You c a n nd information on the batteries used in your device on the Internet at "
http://www.fujitsu.com/fts/support/".
Technical data
LIFEBOOK U727: 3-cell battery 45Wh
Rated voltage 10.8 V 14.4 V
Rated capa city 4170 mAh 3490 mAh
LIFEBOOK U747/U757: 4-cell battery 50 Wh

Mains adapter

Technicaldata
Electrical data
Primary
Rated voltage
Rated frequency 50 Hz – 60 Hz (automatic)
Secondary
Rated voltage 19 V
Max. rat e d current
An additional mains adapter or power cable can be ordered at any time.
65 W / 80 W / 90 W
100 V – 240 V (automatic)
3.42 A / 4.22 A / 4.74 A
Fujitsu 91
Page 96

Manufacturer’s notes

Manufacturer’s notes

Disposal and recycling

Notes
You can nd information on this subject on your notebook or on our website
http://www.fujitsu.com/fts/about/fts/environment-ca r e/").
("
Other certication markings
Certicationmarkings
Any other certication Additional Certicat
If such markings are a v
"
http://support.ts
markings are listed in the "Manual Appendix -
ions" supplement.
ailable, you can nd the supplement on the Internet at
.fujitsu.com/Manuals/" with the Operating Manual for y our device.
92 Fujitsu
Page 97

Index

Index
A
Acoustic error messages 87 Alt + Tab 34 Anti-theft protection 56 Audio ports 67
B
Back tab 34 Backspace 30 Battery
battery life 39 caring for and maintaining 39 charge level 39, 42 charging 39 self-discharge 39
storage 39 Battery indicator 26 Battery status indicator
see Battery indicator 26 Battery status meter 39 Battery sym bol
see Battery indicator 26 BIOS Setup Utility
calling 79
exiting 81
operating 80
protecting with password 57
settings 79 Bluetooth
Switching the module off 49
Switching the module on 49 Bluetooth, safety notes 19 Board 68 Buttons 29
C
Caps Lock 30
indicator 27 Certication markings 92 Charging capacity, battery 39 Cleaning 21 Components
installing / removing 68 Conguration, BIOS Setup Utility 79 Connecting audio devices 67 Connecting headphones 67 Ctrl+Alt+Del 34 Cursor control 30 Cursor keys 30
D
Date is incorrect 83 Device
setting up 23
Disable
microphone 33
Drive
indicator 26
E
Enable
microphone 33
Energy
energy saving 19 Energy saving 19 Energy saving functions 33 Energy saving mode
leaving 86 Enter 30 Enter key 30 Error message:
on the screen 88 Error messages on the screen 88 Errors
Acoustic warnings 87 ESD 68 Ethernet LAN 50
F
F Lock
Indicator 26 Fault
correction 82 Fingerprint sensor 55
congure 55 First-time setup 22 Fn key 30 Fn+F1 33 Fn+F10 34 Fn+F2 33 Fn+F3 33 Fn+F4 33 Fn+F5 33 Fn+F6 33 Fn+F7 33 Fn+F8 33 Fn+F9 33
Fujitsu 93
Page 98
Index
G
Getting started 22
H
Hard disk:
restoring the contents 83 Hardware conguration 79 HDMI port 63
I
Important notes 18 Incorrect date/time 83 Indicator
Caps Lock 27
drive 26
F Lock 26
Num Lock 26
Scroll Lock 27
K
Key combinations 32 Keyboard 29
cleaning 21
L
LCD screen
cleaning 21
decrease brightness 33
difcult to read 84
notes 36
reected glare 84
remains blank 84 LCD screen is too dark 84 Life, battery 39 Line feed 30 Loudspeakers 44
switch off 33
switch on 33
Memory expansion
installing 71 removing 70
Memory module
important notes 69 installing 71
removing 70 Microphone 44 Mobile operation 19 Monitor
connecting 62
drifting display 85
remains blank 84 Monitor po rt
see VGA connection socket 62
N
Notebook
before you travel 20
cannot be started 85
cleaning 21
stops working 86
switching off 28
transporting 19–20
using 25 Notebook, operation 25 Notes 18
boards 68
cleaning 21
disposal / recycling 92
energy saving 19
LCD screen 36
Safety 18
transport 19 Num Lock
indicator 26, 31–32 Numeric keypad 29
see Separate numeric keypad 32
see Virtual numeric keypad 31
M
Main memory
see Adding memory 69
Mains adapter
connecting 23
setting up 23 Mechanical backup 56 Memory card
handling 43
inserting 43
removing 43
94 Fujitsu
O
Operating system
activating system protection 58 cancel system protection 58 protecting with password 58
Operating system, restoring 83
P
Packaging 22 Palm vein sensor 56
Conguring 56
Page 99
Index
Password
changing 58 entering 57
removing 58 Password protection 57 Port Replicator
Connecting a notebook 52
Ports 51 Ports
Port Replicator 51 Power
power consumption 42
power-management features 42 Power-on indicator 26 Preparing for operation 23 Printer does not print 86
R
Rechargeable battery 39
see Battery 39 Removing memory
see Adding memory 69 Return 30
S
Safety notes 18 Screen
no screen display 85 Screen brightness
decrease 33
increase 33 Scroll Lock
indicator 27 Security functions 55
SystemLock 60 Security functions,
SmartCard 60 Security Lock 56 Selecting a location 23 Self-discharge, battery 39 Separate numeric keypad 32 Servicing 68 Setup
see B IOS Setup Utility 79 Shift 30 Shift + Tab 34 Shift key 30 Slot
Memory cards 43 Standby indicator 26 Status indicators 25 Supervisor password
changing 58 entering 57 removing 58
Switching on
the notebook 28 Switchingonfortherst time 24 System conguration 79 System expansion 69
see Adding memory 69 System settings, BIOS Setup Utility 79
T
Tab key 30 Technical data 90
Mains adapter 91
notebook 90 The wireless connection to a network
does not work 86 Time not correct 83 Tips 82 Toggle output screen 34 Touchpad 33, 35
buttons 35
cleaning 21
dragging items 36
executing commands 35
moving the pointer 35
selectinganitem 35
switch off 33 Touchpad buttons 33 TPM 59 Transport
Transport damage 22 Transportation 19–20 Travel, notebook 20 Troubleshooting 82 Trusted Platform Module 59
U
USB charging function 66 USB port with charging function (USB
Type-C™) 65 USB ports 64 User password
changing 58
entering 57
removing 58 Using the Kensington Lock C able 56
V
VGA connection socket 62 Virtual numeric keypad 31
Fujitsu 95
Page 100
Index
Volume
decrease 33 increase 33
Volume control 44
W
Webcam 38 Windows key 30 Wireless component:
safety notes 19
Wireless components
switch off 33 switch on 33
Wireless LAN
Switching the module off 49 Switching the module on 49
Wireless LAN:
safety notes 19
96 Fujitsu
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