Page 1
Operating Manual
FUJITSU LIFEBOOK U7310
System
Page 2
Congratulations on your pu
rchase of an innovative
product from Fujitsu.
The latest information about our products, tips, updates etc. can be found
on the Internet at: "
You can find driver updates at: "http://support.ts.fujitsu.com /download"
Should you have any technical questions, please contact:
• our Hotline/Service Desk ("
• Your sales partner
• Your sales office
We hope you enjoy working with your new Fujitsu system!
http://www.fujitsu.com/fts/"
http://support.ts.fujitsu.com/contact/servicedesk")
Page 3
Page 4
Issued by / EU importer
chnology Solutions GmbH
Fujitsu Te
Mies-van-der-Rohe-Stra ße 8
80807 Munich, Germany
www.fujitsu.com/fts/"
http://
"
Copyright
© Fujitsu Technology Solutions GmbH2020. All rights reserved.
tion Date
Publica
05/2020
Order N
o.: A26391-K501
-Z320-1-7619, edition 1
Page 5
FUJITSU LIFEBOOK U7310
Operating Manual
Innovative technology 7
Ports and controls 9
Important notes 12
First-time setup of your device 16
Working with the notebook 19
Security functions 48
Connecting external devices 55
Removing and installing components
during servicing 62
Settings in BIOS Setup Utility 70
Troubleshooting and tips 75
Technical data 84
Manufacturer’s notes 86
Index 87
Page 6
Remarks
Information on the product description meets the design specifications of Fujitsu and
is provided for comparison purposes. Several factors may cause the actual results to
differ. Technical data is subject to change without prior notification. Fujitsu rejects any
responsibility with regard to technical or editorial mistakes or omissions.
Trademarks
Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited
or its subsidiaries in the USA and other countries.
Microsoft and Windows are trademarks or registered trademarks of Microsoft
Corporation in the USA and/or other countries.
The terms HDMI and HDMI High-Definition Multimedia Interface and the HDMI logo are trademarks or
registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
Adobe Reader is a trademark of Adobe Systems Incorporated.
USB Type-C™ and USB-C™ are trademarks of the USB Implementers Forum
in the USA and other countries.
All other trademarks specified here are the property of their respective owners.
Copyright
No part of this publication may be copied, reproduced or translated without
the prior written consent of Fujitsu.
No part of this publication may be saved or transferred by any electronic means
without the written approval of Fujitsu.
Page 7
Contents
Contents
Innovativetechnology ................................................................. 7
Furtherinformation ...................................................................... 7
Notational conven tion s .................................................................. 8
Portsand controls ..................................................................... 9
FUJITSU LIFEBOOK U7310 . . ........................................................... 9
Importantnotes ........................................................................ 12
Safetynotes ............................................................................ 12
Additional safety notes for devices with wireless components . . ............................. 13
Energysaving .......................................................................... 13
Energy saving under Windows ....................................................... 13
Travelling with yournotebook ............................................................ 14
Before you travel ................................................................... 14
Notebook: transporting ............................................................... 14
Cleaning thenotebook .................................................................. 15
First-time set up
Unpacking and che
Selectingalocat
Mains adapter co
Switchingonthe
Working withthenotebook ............................................................ 19
Status indicators ........................................................................ 19
Switching on the notebook . . . . ........................................................... 21
Notebook: switching off .................................................................. 21
Keyboard ............................................................................... 22
Virtual numeric keypad .............................................................. 24
Function keysandkeycombinations .................................................. 24
F-Lock setting ....................................................................... 26
Keyboard with background lighting (optional) . . ........................................ 27
Country and keyboard s ettings ....................................................... 27
Touchpad andtouchpad buttons .......................................................... 28
Moving the pointer .................................................................. 28
Selecting anitem .................................................................... 28
Executing commands . . . . . ........................................................... 28
Dragging items ...................................................................... 29
Touchscreen/LCD screen without touch function (device-dependent) . . . ..................... 29
Using fingers ....................................................................... 30
WebCam and Infrared Camera ........................................................... 31
ePrivacy Filter(optional) ................................................................. 31
Rechargeable battery ................................................................... 32
Charging, caring for andmaintaining thebattery ....................................... 32
Removing and installing the battery ................................................... 33
Using the power-management features ................................................... 35
Adjusting fan control ................................................................. 36
Memory cards .......................................................................... 37
Supported formats .................................................................. 37
Inserting the memory card ........................................................... 37
Removing thememorycard .......................................................... 37
Loudspeakers and microphones . . . ....................................................... 38
of your device .........................................................
cking the device ......................................................
ion .....................................................................
nnecting . . . . ...........................................................
device for the first time ..................................................
16
16
17
17
18
Fujitsu 3
Page 8
Contents
SIM card (configuration de pendent) . . . . . . ................................................. 39
Inserting theSIMcard ............................................................... 40
Removing the SIM card .............................................................. 41
Wireless components Wireless LAN / Bluetooth / LTE . . . . .................................. 42
Switching the wireless components on and off ......................................... 42
Setting up WLAN access ............................................................ 42
Access via LTE ..................................................................... 42
Ethernet and LAN ....................................................................... 43
Your Port Replicator ..................................................................... 44
Ports on thePortReplicator .......................................................... 44
Connecting the notebook to the Port Replicator . . . . . .................................. 45
Connecting the mains adapter to the Port Replicator . .................................. 46
Switching on the notebook via the port replicator . . . . . .................................. 46
Disconnecting the notebook from the Port Replicator .................................. 47
Security functions ..................................................................... 48
Configuring the fingerprint sensor ........................................................ 48
Configuring the palm vein sensor ......................................................... 49
Using the Security Lock ................................................................. 49
Configuring passwordprotection in BIOS Setup Utility ...................................... 50
Protecting BIOS Setup Utility (supervisor and user password) . .......................... 50
Password protection for booting of the operating system . .............................. 52
Password protection for the hard disk ................................................. 52
Trusted Platform Module (TPM) (device-dependent) . . . . . .................................. 53
Enabling TPM ....................................................................... 53
Disabling TPM ...................................................................... 53
SmartCard reader ....................................................................... 54
Inserting theSmartCard ............................................................. 54
Connecting external devices ........................................................... 55
Connecting an external monitor . . ........................................................ 56
Connecting USB devices ................................................................ 58
USB port Intel® Thunderbolt
TM
3with charging function anddisplay port (USBType-C) .... 59
USBport with charging function (Anytime USB charge) ................................. 60
How to removeUSB devices correctly ................................................ 60
Headset port ........................................................................... 61
Removing and installing components during servicing . . ............................... 62
Notes on installing and removing boards and components .................................. 62
Preparing to remove components ........................................................ 63
Removing acover ................................................................... 64
Installing and removing memory expansion ................................................ 65
Removing memory modules . . ........................................................ 65
Installing amemorymodule .......................................................... 66
Installing and removing an M.2 m odule . . ................................................. 67
Installing an M.2 module . ............................................................ 67
Removing an M.2 module ............................................................ 68
Attaching thecover ..................................................................... 69
Finishing component removal ............................................................ 69
Settings in BIOS Setup Utility . . ........................................................ 70
Starting theBIOSSetupUtility ........................................................... 70
Operating theBIOSSetupUtility ......................................................... 71
Exiting BIOSSetupUtility ................................................................ 72
4 Fujitsu
Page 9
Contents
Exit Saving Changes - save changes and exit BIOS Setup Utility . . ..................... 72
Exit Discarding Changes – Discard change s and exit BIOS Setup Utility . . . .............. 72
Load Setup Defaults – Copy Standard Entries . ........................................ 72
Discard Changes – D iscard changes without exiting the BIOS Setup Utility . .............. 72
Save Changes - save changes without exiting the BIOS Setup U tility . . . . . . .............. 72
Save Changes and Power Off ....................................................... 72
Erase Disk ............................................................................. 73
Troubleshooting and tips .............................................................. 75
Help if problems occur ................................................................... 75
Restore contents of the hard diskfromRecovery CD/DVD .................................. 76
Restoring the system under Windows 10 . . . . . . ............................................ 76
The notebook’s date or time is incorrect ................................................... 77
When certain characters are entered on thekeyboard, only numerals are written ............. 77
The notebook’s LCD screen remains blank . . . . ............................................ 77
The LCD screen is difficult to read ........................................................ 77
The externalmonitorremains blank ...................................................... 78
The externalmonitoris blank or the image is unstable ..................................... 78
The notebook cannot be started . . . ....................................................... 79
The notebook stops working . . ........................................................... 79
The printer does not print . . . . . ........................................................... 80
The wireless connection to a network does not work . . . .................................... 80
SmartCard reader is not recognised. . . . ................................................... 80
SmartCard PIN forgotten ................................................................ 80
SmartCard lost ......................................................................... 81
Error messageson the screen ........................................................... 82
Technical data ......................................................................... 84
LIFEBOOK ............................................................................. 84
Rechargeable battery ................................................................... 84
Mains adapter (notebook computer) . . . ................................................... 85
Mains adapter (port replicator) ........................................................... 85
Manufacturer’s notes .................................................................. 86
Disposal and recycling .................................................................. 86
TCO Certified ........................................................................... 86
Other certification markings .............................................................. 86
Index .................................................................................. 87
Fujitsu 5
Page 10
Contents
6 Fujitsu
Page 11
Innovative technology
Innovative technology
... and ergonomic design m ake y our device a reliable and convenient companion.
The device boots very quickly, is ready for immediate use and offers a particularly
long operating time because of its high capacity battery.
With the user-friendly "BIOS Setup Utility" you can control your notebook’s hardware and better
protect your system against unauthorised access by using the powerful passw ord properties.
Information on the connections and user componen ts of your notebook
canbefoundin"
Further information
The W indows drivers for your device can be found on our Internet site.
The factory installation of your device does not support any other operating
system. Fujitsu Technology Solutions accepts no liability whatsoever
if any other operating system is used.
Software oriented components of these instructions refer to Microsoft products,
if they come within the scope of the delivery.
If you install other software products, pay attention to the operating
instructions of the manufacturer.
Ports and controls", Page 9.
Fujitsu 7
Page 12
Innovative technology
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
these warnings could pose a risk to health, damage the device or lead
to loss of data. The warranty will be invalidated if the device becomes
defective through failure to observe these warnings.
Indicates important informa
tion for the proper use of the device.
►
This font
This font
This font
"This font"
Key
This font
Indicates an activity that must be performed
Indicates a result
indicates data entered
the command line, e.g.
start a program (star
indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
Indicates
• terms an d texts used in a software interface, e.g.: Click on Save
• names of programs or files, e.g. Windows or setup.exe.
Indicates
• cross-references to another section, e .g. "Safety information"
• cross-references to an external s ource, e.g. a web address: For more
information, go to "http://www.fujitsu.com/fts/"
• Names of CDs, DVDs and titles or designations for other materials,
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
indicates a key on the keyboard, e.g:
indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
using the keyboard in a program dialogue or at
your password (Name123) or a command used to
t.exe)
F10
8 Fujitsu
Page 13
Ports and controls
Ports and controls
This chapter presents the individual hardware components of your device. It gives
an overview of the indicators and ports of the device. Please familiarise yourself with
these components before you start to work with the device.
FUJITSU LIFEBOOK U7310
Front
2
3
1
7
8
4
5
1
9
7
6
13
12
11
1 = Microphone (optional)
2 = WebCam-Shutter (optional)
3 = WebCam (optional)
4 = Infrared camera sensors (optional)
5 = WebCam LED (optional)
6 = Touchpad
7 = Loudspeakers
Fujitsu 9
8 = Status indicators
9 = ON/OFF button
10 = Fingerprint sensor (optional) or palm
11 = Memory card slot
12 = Touchpad buttons
13 = Status indicators
10
sensor (optional)
Page 14
Ports and controls
Left side
1 2 3 4 5
1 = DC input connector (DC IN)
2 = HDMI port
3 = USB 3.2 Gen1 port w ith charging function
(USB Type-A, Anytime USB charge)
Right side
1 = Headset jack
2 = USB port 3.2 Gen1 (USB Type-A)
3 = Security Lock device
4 = USB port Intel® ThunderboltTM3
with charging function and display
port (USB Type-C)
5 = SmartCard reader (optional)
2 3
1
4 = Monitor port (VGA)
5 = LAN port
4
5
10 Fujitsu
Page 15
Bottom
Ports and controls
5
1 = Battery (SIM
2 = Battery release 1
3 = M.2 module a
compartme
card under the battery)
nd memory service
nt
1
2
4
4 = Port replica
5 = Battery release 2
3
tor port
Fujitsu 11
Page 16
Important notes
Important notes
ImportantnotesNotes
Safety notes
SafetynotesNotes
This chapter contains essential safety information which must be followed
when working with your notebook. Other notes also provide useful information
which will help you with your n otebook.
Please follow the safety notes provided in the "Safety/Regulations" manual
as well as the safety notes given below.
Please pay special attention to the sections in the manual marked
with the symbol on the left.
When connecting and disconnecting cables, observe the relevant
notes in this operating manual.
In order to prevent burn injury or the device from overheating, do not lay the device
directly on your lap and make sure that the ventilation openings are not obstructed.
Read the information on the ambient conditions in the "
Page 84 and "First-time setup of your device", Page 16 before preparing your
notebook for use and switching it on for the first time.
When cleaning the device, please observe the relevant notes in the
section "
Pay attention to the additional safety notes for devices with wireless components
provided in the "Safety/Regulations" manual.
Please refer to the notes in the chapter "
components during servicing", Page 62.
Cleaning the notebook", Page 15.
Technical data",
Removing and installing
This noteboo
equipment. I
please cont
Opening an
Please op
12 Fujitsu
k complies with the relevant safety regulations for data processing
f you have questions about using your notebook in a particular area,
act your sales outlet or our Hotline/Service Desk.
gle of the LCD screen
en the LCD screen carefully until you feel resistance. Do not try to open it further with force!
Page 17
Important notes
Additional safety notes for devices with wireless components
Wirelesscomponent:WirelessLAN:Bluetooth,safetynotes
If a wireless component (Wireless LAN, Bluetooth , UMTS, LTE) is incorporated into your notebook,
you must be sure to observe the following safety notes when using y our not ebook:
• Switch off the wireless components when you are in an aircraft or driving in a car.
• Switch off the wireless components when you are in a hospital, an operating
room or near a medical electronics system. The transmitted radio waves
can impair the operation of medical devices.
• Switch off the wireless components when you let the device get near flammable
gases or into hazardous environments (e.g . petrol station, paintshops), as the
transmitted radio waves can cause an explosion or a fire.
For information on how to switch wireless components on and off, see chapter
"
Switching the wireless components on and off", Pag e 42.
Energy saving
NotesEnergyEnergysaving
Switch the notebo
are not using the
Youwillthenbe
ok off when it is not in use. Switch off external, connected devices if you
m. If you use the energy saving functions, the notebook uses less energy.
able to work for longer before having to recharge the battery.
Energy efficien
You save money
Energy savin
► Make use of the power management features (see ""Using the power-management features",
Page 35").
Fujitsu 13
cy is increased and the environmental impact is reduced.
while protecting the environment.
g under Windows
Page 18
Important notes
Travelling w ith your notebook
MobileoperationNotesTransportationNotebook
Please observe the points listed below when travelling with your notebook.
Before you travel
► Back up important data stored on your hard disk.
NotebookTravel,notebook
► Switch o ff the wireless component for data security reasons. With data traffic via a wireless
connection, it is also possible for unauthorised third parties to receive data.
Information on activating data encryption is provided in the documentation
for your wireless component.
► If you wish to use your notebook during a flight, first check with the flight
attendants if it is OK to do so.
When travelling in other countries
► If you are travelling abroad, check that the mains adapter can be operated with the
local mains vo ltage. If this is not the case, obtain the appropriate mains adapter for
your notebook. Do not use any other voltage converter!
► Check whether the local mains voltage and the power cable are compatible. If this is
not the case, buy a power cable that matches the local conditions.
► Contact the relevant authorities of the country you will be travelling in as to
whether you may operate the radio component integrated into your notebook
computer. Please observe the additional safety instructions for devices with radio
components, found in the handbook “Safety/formalities”.
Notebook: transporting
Protect the notebook from severe shocks and extreme temperatures
(e.g. direct sunlight in a car).
► Switch the notebook off.
► Unplug the mains adapter and all external devices from the power socket.
► Disconnect the mains adapter cable and the data cables for all external devices.
► Close the LCD screen.
► To protect against damaging jolts and bumps, use a notebook c arrying
case to transport your notebook.
14 Fujitsu
Page 19
Cleaning the notebook
Do not cle an any interior parts yourself; leave this job to a service technician.
Only use cleaning products designed for computers. Normal household
cleaners and polishes can damage the markings on the keyboard and the
device, the paintwork or the notebook itself.
Ensure that no liquid enters the notebook.
The LCD screen very sensitive to scratches. Only clean the display
surface with a very soft, slightly damp cloth.
Important notes
► Switch the notebook off
CleaningNotesNotebookKeyboardTouchpadLCDscreen
► In order to prevent accidentially s witching the device on, remove the power cable from the mains
adaptor and remove the battery (see "
The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth which has
been moistened in mild domestic detergent and then carefully wrung out.
You can use disinfectant wipes to clean the keyboard and th e touchpad.
Ensure that no liquid enters the device.
.
Removing and installing the battery", Page 33).
Fujitsu 15
Page 20
First-time setup of your device
First-time setup of your devic
First-timesetu pGettingstarted
When the device is delivered, the battery is located in the battery compartment. T he battery
must be charged if you want to operate your device using the battery.
When used on the move, the built-in battery provides the device with the necessary power. You
can increase the operating time by using the available energy-saving functions.
For instructions on how to connect external devices (e.g. mouse, printer) to your
device, please refer to the operating manual for your device.
Unpacking and
► Unpack all the individual parts.
► Check your
Please read the chapter "Important notes", Page 12.
If your device is equipped with a Windows operating system, the necessary
hardware drivers and supplied software are already pre-installed.
Before you switch on the device for the first time, connect it to the mains voltage
using the mains adapter, see "
adapter must be connected during the entire installation process.
A system test is performed when your device is first switched on. Various messages
can appear. The display may remain dark for a short time or m ay flicker.
Please follow the instructions on the scree n.
NEVER switch off yo ur device during the first-time setup process.
Mains adapter connecting", Page 17.Themains
checking the device
Should you discover any damage that occurred during transportation,
notify your local sales outlet immediately!
PackagingTransport
device for any visible damage which may have occurred during transportation.
e
You m a y n e
16 Fujitsu
ed the packaging in the future, if you need to transport your device.
Page 21
Selecting a location
SelectingalocationDeviceMainsad apter
Select a suitable location for the device before setting it up. F ollow
the instructions below when doing so:
• Never place the device or the mains adapter on a heat-sensitive surface.
The surface could be damaged as a result.
• Never place the device on a soft surface (e.g. carpeting, upholstered furniture,
bed). This can block the air vents and cause overheating and damage.
• The underside of the device heats u p during normal operation. Prolonged con tact
with the skin may become unpleasant or even result in burns.
• Place the device on a stable, flat, non-slippery surface. Please note that the
rubber feet of the device may mark certain types of delicate surfaces.
• Keep other objects at least 100 mm / 3.94 inches away from the device
and its mains adapter to ensure adequate ventilation.
• Never cover the ventilation slots of the device.
• Do not expose the device to extreme environmental conditions. Protect
the device from dust, humidity, and heat.
Mains adapter connecting
PreparingforoperationMainsadapter
Observe the safety notes in the enclosed "Safety/Regulations" manual.
The supplied power cable conforms to the requirements of the country in
which you purchased your device. Make sure that the power cable is approved
for use in the country in which you intend to use it.
First-time setup of your device
► Connect the power cable (1) to the power
adapter provided for the device, see
chapter "
Technical data", Page 84.
► Plug the mains cable (2) into a mains outlet.
3
► Connect the mains adapter cable (3) to
the DC jack (DC IN) of the device.
2
1
Fujitsu 17
Page 22
First-time setup of your device
Switching on the device for the first time
Switchingonforthefirsttime
When you switch on the device for the first time, the supplied software is
installed and configured. Because this procedure must not be interrupted,
you should set aside enough time for it to be fully completed and connect
the device to the mains using the mains adapter.
During the installation process, DO NOT restart the device unless
you are requested to do so!
To make it easier to use yo
is pre-installed on the
ur device for the first time, the operating system
hard disk.
► Switch on your device.
► During installation, follow the instructions on screen.
If a W indows operating system is installed on your device, you will find more
information on the system and drivers, help programmes, updates, manuals etc. on
the device or on the Internet under "
http://www.fujitsu.com/fts/support/".
You can find information and help on the Windows operating system functions
on the Internet at "
http://windows.microsoft.com".
18 Fujitsu
Page 23
Working with the notebook
Working with the notebook
Notebook,operationNotebook
This chapter describes the basics for operating your notebo ok. Please read the chapter
entitled "
devices such as a mouse and a printer to the notebook.
Status indicators
Statusindicators
The status indicators provide information about the status of the power supply,
the hard disk and the keyboard functions.
Connecting external devices", Page 55 for instructions on how to connect
Please refer to the notes in "Important notes", Page 12.
F
Fujitsu 19
Page 24
Working with the notebook
Indicator Description
Power-on indicator/Standby
StandbyindicatorPower-onindicator
• Indicator is illuminated: The notebook is switched on.
• Indicator flashes: The notebook is in standby mode.
• Indicator is off: The notebook is switched off.
Battery status indicator/po
The s tate of charge of the ba
1. With AC adapter connected
• The indicator lights up orange: The battery is charging.
• The indicator is off: Cha
• The indicator flashes orange: The battery cannot be charged as the battery
is too hot or cold for charging. The charging process is continued as soon
as the battery reaches a permissible temperature again.
2. Running on battery (wi
• The indicator is off: Battery level is 100-21%.
• The indicator light
3. Battery abnormality/error:
The indicator flash
BatterystatusindicatorBatterysymbolBatteryindicator
F Lock indicator
F
IndicatorFLock
The indicator lights up: The key combination
Instead of the imprinted standard functions of the function keys, the Fn functions
can be executed by pressing the keys directly (see chapter "
key combinations", Page 24).
Num Lock indicator
IndicatorNumLock
Indicator i s illuminated: The
keypad is activated. You can output the characters indicated on the upper right of
the keys.
Caps Lock indicator
IndicatorCapsLock
Indicator is illuminated: The Caps Lock key has been pressed. All the characters
you type will appear in upper case. In the case of overlay keys, the character
printed on the upper left of the key will appear when that key is pressed.
Scroll L
IndicatorScrollL
Indicat
effect
ock indicator
ock
or is illuminated: the key combination
that this key has varies between applications.
wer connector
ttery is shown by the battery indicator.
:
rging is completed.
thout AC adapter):
s up red: Battery level is 20-0%.
es red.
Fn
+
Num
key has been pressed. The virtual numerical
Fn+Scr
F
has been pressed.
Function keys and
has been pressed. The
20 Fujitsu
Page 25
Switching on the notebook
The power-on indicator is lit.
Notebook: switching off
Back up your data and close all applications before you switch off your
device. Otherwise data might be lost.
Working with the notebook
► Open the LCD screen.
Switchingon
► Press the ON/OFF button for about 1
second to switch the notebook on.
► Shut down the ope
Notebook
► If the notebook does not switch itself off
automatically, press the ON/OFF button
for about 5-10 seconds.
► Close the LCD s
rating system correctly.
creen.
Fujitsu 21
Page 26
Working with the notebook
Keyboard
KeyboardNumerickeypadNumerickeypadButtons
The keyboard of your notebook is subject to continuous wear through normal
use. The key markings are especially prone to wear. The key markings are
liable to wear away over the life of the notebook.
The keyboard has been desig
Some enhanced keyboard fun
The following descriptio
are described in the relev
The figure below shows how
The example applies when
The illustrations show
n of keys refers to Windows. Additional functions supported by the keys
ant manuals supplied with your application programs.
the Caps Lock key has not been activated.
=
+
0
=
0
ned to provide all the functions of an enhanced keyboard.
ctions are m apped with key combinations.
to access the different characters on keys with overlaid functions.
n below may differ from your actua l device.
Num
}
}
=
0
=
}
0
+
=
0
}
}
Alt Gr
22 Fujitsu
Page 27
Key Description
Backspace key
The Backspace key deletes the character to the left of the cursor.
BackspaceBackspace
Working with the notebook
Tab key
The Tab key moves the cursor to
Tabkey
the next tab stop.
Enter key (return)
The Enter key terminates
is executed when you pres
EnterkeyReturnEnterLinefeed
a command line. The command you have entered
sthiskey.
Caps Lock key
The Caps Lock key activates the Caps Lock mode, and the corresponding
icon is displayed in the Windows information area. In Caps Lock mode, all
of the characters you type appear in upper case. In the case of overlay
keys, the character printed on the upper left of the key will appear when
that key is pressed. To cancel the Caps Lock function, simply press the
Caps Lock key again.
ShiftkeyCapsLock
Shift key
The Shift key ca
keys, the chara
keyispressed.
ShiftkeyShift
uses uppercase characters to appear. In the case of overlay
cter printed on the upper left of the key appears when that
Fn key
Fn
The
"
Function ke
Fnkey
key activ
ates the Fn function of an overlay key (see chapter
ys and key combinations", Page 24).
Cursor keys
The cursor
left, or ri
CursorkeysCursorcontrol
keys move the cursor in the direction of the arrow, i.e. up, down,
ght.
Windows key
The Windows key switches between the start screen and the last used
application.
Windowskey
Menu key
The Menu key opens the menu for the active application.
Fujitsu 23
Page 28
Working with the notebook
Virtual numeric keypad
NumerickeypadVirtual numerickeypadNumLock
To provide the convenience of a numeric keypad, your keyboard is equipped with a virtual
numeric keypad. The special keys o f the virtual numeric keypad are recognisable by the numbers
and symbols printed in the upper right corner of each key. If you have switched on the virtual
numeric keypad, you can output the characters shown on the upper right of the keys.
The keyboard layout shown below may differ from your actual device.
1 = Valid characters when the
key is not activated
r information about the status indicators can be found in chapter "
Furthe
Function keys and key combinations
nations
Keycombi
Num
2 = Valid characters when the
is activated
Status indicators", Page 19.
Num
The following description of the function keys and key comb inations applies to Windows
operating systems. Some of the functions described below may not work in other
operating systems and with some device drivers.
Other key combinations are described in the relevant manu als supplied
with your application programs.
Key combinations are entered as follows:
► Press the first key in the combination and keep it pressed.
► While holding the first key down, press the other key or keys in the combination.
24 Fujitsu
Page 29
Function key Description
Switch microphone on/off
This function key switches the microphone off and o n.
F1EnableDisable
Switching the loudspeakers on and off
Use this function key to switch your notebook’s loudspeakers off
and on.
F2LoudspeakersLoudspeakers
Decrease volume
This function key reduces the volume of the built-in loudspeakers.
F3Volume
Increase volume
This function key increases the volume of the built-in loudspeakers.
F4Volume
Switching the wireles
This function key swi
F5Wirelesscompone nt sWirelesscomponents
Switching the touch
This function key sw
off or on.
F6TouchpadTouchpadbuttonsTouchpad
Decrease screen b
This function key
ss
F7LCDscreenScreenbrightne
Increase scree
This function k
ness
F8Screenbright
ePrivacy Filt
This functio
protection (
F9ePrivacyFilter
Toggle out
If an exter
nal monitor is connected, the s creen on which the output
is to be dis
Screen ou
•onlyonth
• on the LCD screen of the notebook and the external monitor
atthesametime
•onlyon
This setting is useful if you would like a high resolution and a
high refresh rate on an external monitor.
F10Toggleoutputs creen
Prt Scrn
This function key takes a screenshot of the current screen display
and saves it to the clipboard.
ock
Num L
s function key activates the virtual number block. The
Thi
racters found on the upper right of the keys are then output.
cha
Working with the notebook
s components on / off
tches the wireless components off or on.
pad and touchpad buttons on/off
itches the touchpad a nd the touchpad buttons
rightness
decreases the brightness of the screen.
nbrightness
ey increases the brightness of the screen.
er
n key activates or deactivates the optional side view
see Section "
ePrivacy Filter (optional)", Page 31).
put screen
played can be selected with this function key.
tput is possible:
e notebook’s LC D screen
the external monitor
Fujitsu 25
Page 30
Working with the notebook
Combination Description
ns
ch between several open
Del
AltCtrl
++
Switch between open applicatio
Use this key combination to swit
applications.
Alt+Tab
Windows security/Task-Manager
This ke y combination opens the Windows security/Task-Manager
window.
Ctrl+Alt+Del
Back tab
This key combination moves the cursor back to the previous tab
stop.
Shift+TabBacktab
Key combinations using the Windows keys are detailed in the manual
for your operating system.
In addition, the following non-labelled key combinations are supported:
Fn
S
+
•
Fn
•
Fn
•
= Pause
B
+
= Break
R
+
= SysRq
F-Lock setting
The F-Lock setting can be used to et either the hot keys or the function keys as
the primary function for the upper row of keys.
The F-Lock function is deactivated by default as delivered.
► F-Lock is turned on and off by pressing
When F-Lock is turned on, it remains activated like the
Fn+Esc
Changing t he F-Lock setting changes the primary and secondary key functions as follows:
Status Hot Key Function key
F-Lockisde
symbol is no
activated (F-Lock
t illuminated)
The hot key f
primary beh
unctions are the
aviour:
► They are use
pressing t
he corresponding
hot key.
F-Lock is activated (F-Lock
symbol is illuminated)
The hot key functions are the
secondary behaviour:
► They are used by pressing
Fn
+ the hot key.
.
Caps Lock
dbysimply
key.
The functio
secondary b
n keys beco me the
ehaviour:
► They are use
Fn
+ the funct
The function keys become the
primary behaviour:
► They are used by simply
pressing the corresponding
function key.
dbypressing
ion key.
26 Fujitsu
Page 31
Working with the notebook
Keyboard with background lighting (optional)
KeyboardBackgroundlighting
On this version of the keyboard, repeated pressing of the key combination
space bar
allows the background lighting to be switched on and off and also
Fn
+
a choice to be made between two levels of brightness.
In battery mode, it is recommended to turn on the backlight only when needed
and to use the lower brightness level to maximize battery life.
Country and keyboard settings
► Change the country and keyboard settings as described in the documentation for your operating
system.
Fujitsu 27
Page 32
Working with the notebook
Touchpad and touchpad buttons
Keep the touchpad clean. Protect it from dirt, liquids and grease.
TouchpadTouchpad
Never use the touchpad if your fingers are dirty.
Do not rest heavy objects (e.g. books) on t he touchpad or the touchpad buttons.
1
1 = Touchpad
2 = Touchpad buttons
2
You can move the cursor using the touchpad.
The touchpad buttons allow you to select and execute commands. They correspond
to the buttons on a conventional mouse.
You can also deactivate the touchpad via the keyboard, so that you cannot move the
cursor unintentionally (see chapter "
Moving the poin
► Move your finger on the touchpad.
Touchpad
The pointer w
ill move.
ter
Function keys and key combinations", Page 24).
Selecting an item
► Move the pointer to the item you wish to select.
Touchpad
► Tap the touchpad once or press the left button once.
The item is selected.
Executing commands
► Move the pointer to the field you wish to select.
Touchpad
► Tap the touchpad twice or press the left button twice.
The command is executed.
28 Fujitsu
Page 33
Working with the notebook
Dragging items
► Select the desired item.
Touchpad
► Press and hold the left button and, with your finger on the touchpad, drag
the item to the desired position.
The item will be moved.
Touchscreen/LCD screen without touch
function (device-depen
LCDscreenNotes
High-quality LCD screens (TFT) are installed in Fujitsu notebooks. For technical reasons,
these screens are manufactured for a certain resolution. An optimum and sharp image can
only be ensured with the resolution intended for the particular screen. A screen resolution
which differs from the specification can result in an unclear picture.
The resolution o f your notebook’s screen is optimally set at the factory.
With the present standards of production technology, absolutely flawless screen images
cannot be guaranteed. There may be a few constantly light or dark pixels (picture
elements) on the screen. The maximum permitted number of such faulty pixels is
specified in the international standard ISO 9241-307 (Class II).
Example:
A screen with an HD re solution of 1366 x 768 has 1366 x 768 = 1049088 pixels. Each pixel consists
of three subpixels (red, green and blue), making a total of about 3 million subpixels. According to ISO
9241-307 (class II), a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels
or an equivalent mix (1 light subpixel counts as 2 dark subpixels) are allowed to be defective.
Pixel
Subpixel
Cluster A cluster co
dent)
A pixel consists of 3 subpixels, normally red, green and
blue. A pixel is the smallest element that ca n be generated
by complete functionality of the display.
A subpixel is a separately addressable internal structure
within a pixel that enhances the pixel function.
ntains two or more defective pixels or
subpixels
in a 5 x 5 pixel block.
Background lighting
LCD screens are operated with background lighting. The luminosity of the backg round
lighting can decrease during the period of use of the notebook. H owever, you
can set the brightness of your screen individually.
Synchronising the d isp lay on the LCD screen and an external monitor
For more information, please refer to the chapter "
Page 24 under "Display output, switch between".
Fujitsu 29
Function ke ys and key combinations",
Page 34
Working with the notebook
Using fingers
You can use your finge r on the touch screen of your device to execute
commands and start applications.
Action Description
Tapping
Type, hold, release ► Type and hold a symbol and release it again.
Dragging ► Tap and hold a symbol and
Double-tap ► To enlarge a view, quickly tap twice on a
Zoom in/Zoom out
Input fields Data must be entered for some apps, for
► Tap on a symbol, menu, butto n or folder to
selectthisoptionortoactivateit.
The selected action is pe
place.
You can for instance drag apps or widgets onto
the home page in this way.
web pa ge, map or another screen.
When you double-ta
browser, it will be
double-tap will m
► With some apps, yo
display size by m
the touchscreen
your fingers tog
instance an Internet page or your name and
password.
► Tapontheinputfield.
An on-screen keyboard opens, with which you
can enter your data.
rformed.
drag it to another
ponanimageinaweb
enlarged and another
ake it smaller again.
u can enlarge the
oving two fingers apart on
, and reduce it by moving
ether.
30 Fujitsu
Page 35
WebCam and Infrared Camera
Webcam
Depending on the device version, your device may have an integral
Webcam with microphone.
Depending on the variant, the device contains an infrared camera instead of the
webcam, enabling authentication with Microsoft Windows Hello.
Working with the notebook
Depending on the softwar
record video clips or tak
The WebCam has its own st
The webcam has a sliding
• The picture quality de
• You can only operate the webcam with a particular application (e.g. an Internet telepho ny
program or a video conferencing program which supports a webcam).
• When using the webca
• The webcam automatically adjusts itself to the current light level. For this reason
the LCD screen may flicker while the light level is adjusted.
Further information on using the webcam and on the additional settings
which are possible for your webcam can be found in the help function
of the program which uses the webcam.
e used, you can use your Webcam to take pictures,
e part in web chats.
atus indicator. The indicator lights up when the WebCam is switched on.
shutter with which the camera can be covered.
pends on the lighting conditions and the software being used.
m the notebook support must not wobble.
ePrivacy Filter (optional)
If your monitor is equipped with the optional electronic privacy filter, you can activate and deactivate
it by pressing the
This feature can also be permanently enabled or disabled In the BIOS setup utility under
Advanced - Internal Device Configurations - ePrivacyFilter. In this case it is no longer
possible to switch the function on and off with the
F9
key. This can be used to restrict the possible side viewing angle for the monitor.
F9
key.
Fujitsu 31
Page 36
Working with the notebook
Rechargeable battery
RechargeablebatteryBatteryLife,batteryRechargeablebatteryRechargeablebattery
When not plugged into a mains socket, the notebook runs on its built-in battery. You
can increase the life of the battery by caring for the battery properly. The average
battery life is around 500 charge/discharge cycles.
You can extend the battery life by taking advantage of the available energy saving functions.
Charging, caring for and maintaining the battery
BatteryBattery
The notebook’s rechargeable battery can only be charged when the ambient temperature
is between 5°C / 41°F and ma x. 35°C / 95°F.
You can charge the battery by connecting the notebook to the mains adapter
(see "
Mains adapter connecting", Page 17).
Please note that the battery will not be charged if the battery state of charge is
between 90% and 100%. If the battery state of charge is less than 90% and the mains
adapter is connected, the battery will be charged to 100%.
When the battery state of charge is low, a message from the operating system appears.
If you do not connect the ma ins adapter within about 5 minutes of the message
appearing, your notebook will automatically switch off.
monitoring the battery charging level
BatteryBatterystatusmeter
Windows also has a "Battery status meter" in the taskbar for monitoring the battery capacity. When
you place the mouse pointer on the battery symbol, the system displays the battery status.
Storing the battery
rge,battery
acity,battery
BatteryBatterySelf-discha
chargingcap
Store battery packs in a dry environment at a temperature between 0°C / 32°F and 30°C / 86°F. The
lower the temperature at which the batteries are stored, the lower the rate of self-discharge.
If you will be storing batteries for a longer pe riod (more than two months),
the batte ry charge level should be approx. 30 %. To prevent exhaustive
discharge which would permanently damage the battery, check the level
of charge of the battery at regular intervals.
To be able to make use of the optimal charging capacity of the batteries, the battery
should be completely discharged and then fully recharged.
If you do not intend to use a battery for long periods of time, remove it from
the notebook. Never store a battery in the device.
If the device will not be used for a period of more than two days, re move the
batteries from the device so that their state of charge is maintained.
32 Fujitsu
Page 37
Removing and installing the battery
Only use batteries approved by Fujitsu for your notebook.
Never u se force when fitting or removing a battery.
Make sure that no foreign bodies get into the battery connections.
Never store a battery for long periods in the discharged state. This
can make it impossible to recharge.
Removing a battery
► Prepare for removal, see
chapter "
Preparing to remove components", Page 63.
1 HOLD
a
1
Working with the notebook
2
3
3 PULL UP
► Slide the locking device (1) in the direction of the arrow and hold it in place.
► Slide the locking device (2) in the direction of the arrow.
► Grasp the opening (b) and lift the battery out of the battery compartment
in the direction of the a rrow (3).
2
Fujitsu 33
Page 38
Working with the notebook
Installing a battery
2
1
► Position the battery at the edge.
► Insert the battery into the battery compartment until it engages positively (1)
► Slide the locking device (2 ) in the direction of the arrow.
► Complete the removal, see chapter "
Finishing component removal", Page 69.
2
34 Fujitsu
Page 39
Working with the notebook
Using the power-management features
PowerPowerBattery
The notebook uses less power when the available power-management features are used. You
will then be able to work longer when using the battery before having to recharge it.
Power efficiency is increased and environmental pollution reduced. By
choosing the best power options, you can make significant savings and
at the s ame time help protect the environment.
When you close the LCD screen, depending on the setting in Windows, the
notebook automatically enters a power saving mode.
► Select the power management functions in your Control Panel.
If you need further information about an option, you can get help about most settings
by pressing the key combination
When the notebook i
During power savin
orinaswapfi le on t
Never turn off yo
nearly empty, cl
s in power-saving mode, the following must be remembered:
g mode, open files are held in the main memory
he hard disk.
ur notebook while it is in a power saving mode. If the built-in battery is
ose the open files and do not go into power saving mode.
Fn+F1
to show the Microsoft help.
If you do not intend to use your notebook for a long perio d of time:
► Exit power saving mode if necessary via the mouse or keyboard or by switching on the
notebook.
► Close all opened programs and completely shut down the notebook.
Fujitsu 35
Page 40
Working with the notebook
Adjusting fan control
You can adjust the fan control in the BIOS Setup Utility. The following settings are available:
• Normal: The system is cooled to ensure that the maximum system
performance is always available.
• Silent: The fan rotation speed, and therefore the noise created by the fan, is reduced.
► Call up the BIOS Setup U tility.
► In the menu Advanced - Miscellaneous Configurations select the Fan Control func tion.
► Choose the setting Normal or Silent.
Instructions for how to call up and operate the BIOS -Setup-Utility can b e found
in chapter "
With the Fujitsu U tility Function Manager you can also switch between these two
settings with Windows. In the Function Manager, select the Fan menu item with
the options Quiet Mode (corresponds to Silent)andNormal Mode.
Settings in BIOS Setup Utility", Page 70.
36 Fujitsu
Page 41
Memory cards
Slot
Your notebook is equipped with an integrated memory card reader.
Observe the manufacturer’s instructions when handling the memory cards.
Memorycard
Supported formats
Your notebook supports the following format:
TM
• Secure Digital (SD
Inserting the memory card
card)
► Carefully push the memory card into the
slot until you feel it click into place. The
label area must be facing upward. Do not
apply any force, otherwise the delicate
contact surfaces could be damaged.
Memorycard
Depending on the particular type
used, the memory card may protrude
slightly from the slot.
Working with the notebook
Removing the memory card
Memorycard
In order to protect your data, always follow the correct procedure for removing
the card (see the documentation for your operating system).
► On devices with card locking: Press
on the memory card (1).
Memorycard
The memory card is released and
can now be removed.
► Pull the memory card out of the slot (2).
1
2
Fujitsu 37
Page 42
Working with the notebook
Loudspeakers and microphones
MicrophoneLoudspeakersVolume control
You w i l l find information about the exact position of speakers and microphones
in chapter "
Please refer to chapter "
the volume and also enabling/disabling the loudspeakers via the keyboard.
Ports and controls", Page 9.
Function keys and key combinations", Page 24 for information on setting
If you attach an external microphone, the built-in microphone is disabled.
When you connect headphones or external speakers, the built-in speakers are disabled.
Information on connecting headphones and a microphone can be found
Connecting external devices", Page 55.
in "
38 Fujitsu
Page 43
Working with the notebook
SIM card (configuration dependent)
Your device supports cards in Micro-SIM format (15 mm x 12 mm).
The device also supports the eSIM function. For information, please
contact your network pro vider.
A S IM Card (Subscriber Identity M od ule) is a chip card which is inserte d in a mobile telephone or
notebook and, together with an integrated LTE module, enables access to a m obile radio network.
Follow the instructions supplied by the provider of the SIM card.
The SIM card slot is located in the battery compartment and can only
be accessed when the battery is removed.
Fujitsu 39
Page 44
Working with the notebook
1
2
3
Inserting the SIM card
► Prepare for installation of the SIM card, see chapter "Preparing to remove components", Page 63.
► Remove the battery, see "
Removing a battery", Page 33.
► Pull the SIM card
► Insert the SIM card (2) into the SIM card holder as shown in the diagram on the SIM card holder.
► Push the SIM card holder back into the slot (3).
all the battery again, see "
► Inst
► Complete the installation, see chapter "
40 Fujitsu
holder out of the slot (1).
Installing a bat tery", Page 34.
Finishing compon ent removal", Page 69.
Page 45
Working with the notebook
1
2
3
Removing the SIM card
► Prepare for removal of the SIM card, see chapter "Preparing to remove components", Page 63.
► Remove the battery, see "
Removing a battery", Page 33.
► Pull the SIM card
► Remov
► Push the SIM card holder back into the slot (3).
► Inst
► Complete the removal, see chapter "
Fujitsu 41
e the SIM card from the SIM card holder (2).
all the battery again, see "
holder out of the slot (1).
Installing a bat tery", Page 34.
Finishing component removal", Page 69.
Page 46
Working with the notebook
Wireless components Wireless LAN / Bluetooth / LTE
The installation of radio components not approved by Fujitsu will invalidate
the certifications issued for this device.
Switching the wireless components on and off
► Press the key with the radio symbol to sw itch the wireless components on and off (flight
mode).
WirelessLANWirelessLANBluetoothBluetooth
If you switch off the radio components, the wireless LAN anten na and the
Bluetooth and LTE module will also be switched off.
Pay attention to the additional safety notes for devices with wireless components
provided in the "Safety/Regulations" manual.
You can obtain more information on LTE from your service provider.
Setting up WLAN access
• Requirement: A WLAN must be available and you must have the
corresponding access information.
Information on configuring the WLAN access can be found in the
documentation for your operating system.
Access via LTE
You can purchase the accessories for LTE reception from your retailer
or your Fujitsu Technology Solutions dealer.
If you have ordered an LTE module, your device will already be
prepared when you receive it.
You will find information on establishing the connection with the LTE network
in the documentation for the hardware you are using.
Your device can connect with the Internet via the LTE module. To do this,
use one of the following types of connection:
• USB dongle
a USB stick with your mobile phone provider’s SIM card
• a mobile end-device (e.g. m obile phone) with Bluetooth connection
• a mobile end-device (e.g. mobile phone) with data cable
42 Fujitsu
Page 47
Working with the notebook
Ethernet and LAN
EthernetLAN
The internal network module of your notebook supports Ethernet LAN. You can use it to
establish a connection to a local network (LAN = Local Area Network).
► Connect the network cable to the LAN
port of the notebook (1).
► Connect the network cable to your
network connection (2).
1
2
Your network administrator can help you to configure and use the LAN connections.
The network cable is not included in the delivery scope. This type of
cable can be obtained from a specialist dealer.
Use a shielded network cable (CAT 5e).
Fujitsu 43
Page 48
Working with the notebook
Your Port Replicator
The Port Replicator is a device tha t helps you to quickly connect your notebook to
your peripheral devices, s uch as a monitor, printer etc.
The features offered by the Port Replicator include standard ports for
monitor, audio, mouse and keyboard.
You need only dock the note book in order to work with your peripheral devices.
In addition to the port replicator with mechanical docking described here, this system
also supports optionally available USB type-C or Thunderbolt 3 Port Replicators
that are connected to the syste m via the USB type-C connector.
Ports on the Port Replicator
PortReplicatorPorts
3
2
9
10
11
12
1
13
7
8
4
5
6
1 = Headphone jack (left), microphone
jack (right)
2 = ON/OFF button
3 = Connector on the Port Replicator for the
docking port on the bottom of the notebook
4 = Key lock (optional)
5 = Unlocking lever
6 = DC jack socket (DC IN)
7 = USB 3.2 Gen1 port with charging
function (USB Type-C™)
The DVI port and the neighbouring Displayport cannot be used at the same time.
44 Fujitsu
8 = USB port 3.2 Gen1 (USB Type-A)
9 = Displayports
10 = DVI-D monitor port
11 = VGA monitor port
12 = LAN port
13 = Security Lock device
Page 49
Working with the notebook
Connecting the notebook to the Port Replicator
The mains adapter must be connected to the Port Replicator when the
notebook is connected to the Port Replicator.
We recommend that the notebook is not operated with the LCD screen closed when
the notebook is connected to the Port Replicator. The resulting overhea ting can
cause reduced performance and increased activity of the integrated fan.
PortReplicator
► Disconnect the mains adapter cable from the DC socket (DC IN) of the notebook.
1
► Position the notebook so that it is in line with the back edge of the Port Replicator.
► Place the notebook onto the Port Replicator (1) and ensure that it locks into place correctly.
If necessary, secure the notebook and p ort replicator by closing the
key lock on the port replicator.
Fujitsu 45
Page 50
Working with the notebook
Connecting the mains adapter to the Port Replicator
► Connect the power cable (1) to the power
adapter provided for the device, see
chapter "
► Plug the power cable into the mains
3
2
1
When the notebook is connected to a Port Replicator, the operating system creates
a hardware profile for the "Docked" mode. In this profile, for example, the setting is
saved as to which monitor was last used for output. This profile will be loaded, as
soon as the notebook is connected to a Port Replicator of the same type.
socket (2).
► Connect the mains adapter cable to the DC
jack (DC IN) of the Port Replicator (3).
Technical data", Page 84.
Switching on the notebook via the port replicator
► Press the ON/OFF button on the port
replicator to switch the notebook on.
The power-on indicator of the Port
Replicator lights up.
46 Fujitsu
Page 51
Working with the notebook
Disconnecting the notebook from the Port Replicator
1
2
► Turn the key in
► Pull the unlocking lever in the direction of the arrow (2), until you hear the notebook unlatch.
► Lift off the n
the direction of the arrow (1) to unlock the port replicator.
otebook (3).
3
Fujitsu 47
Page 52
Security functions
Security functions
Securityfunctions
Your notebook has several security features that you can use to secure your
system from unauthorised access.
This chapter explains how to use each function, and what the benefits are.
Please remember that in some cases, for example, forgetting your passw ord,
you may be locked out and unable to access your data. Therefore,
please note the following information:
• Make r egular backups to external data carriers such as external hard
drives, CDs, DVDs or Blu-ray Discs.
• Some security functio
of the passwords and ke
If you forget your passwords you will need to contact the our Service
Desk. Deletion or resetting of passwords is not covere d by your warranty
and a charge will be made for assistance.
If you change the Password Severity setting from Strong to Stringent in the Security
BIOS Setup Utility menu, the Fujitsu Service Desk can no longer reset the password.
In this case, the system can remain permanently unusable.
Therefore, Fujitsu recommends to generally set up a supervisor password
with the setting Password Severity = Strong.
Configuring the fingerprint sensor
FingerprintsensorFingerprintsensor
Whether or not your device has a fin gerprint sensor depends on the
device configuration you have ordered.
ns need you to choose passwords. Make a note
ep them in a safe place.
The fingerprint sensor can record an image of a fingerprint. With additional fingerprint
software, this image can be processed and used instead of a password.
► You must install the fingerprint software
in order to be able to use the
fingerprint sensor (1).
1
The current AuthConductor Basic software for hand vein and fingerprint
sensor is available on the Internet at:
https://www.fujitsu.com/emeia/solutions/business-technology/security/product/secure/"
"
48 Fujitsu
Page 53
Security functions
Configuring the p alm vein sensor
PalmveinsensorPalmveinsensor
The palm vein sensor can record the image of the pattern of the veins of the hand. T his image
is evaluated by additional software and can be used instead of a password.
Whether your device has a palm vein sensor depends on the device
configuration you have o rdered.
► To be able to use the palm vein sensor
(1), you m ust install the software.
1
The current AuthCo
sensor is availabl
"
https://www.fu
nductor Basic software for hand vein and fingerprint
eontheInternetat:
jitsu.com/emeia/solutions/business-technology/security/product/secure/"
Using the Security Lock
Your device comes with a Security L ock mechanism for the Kensington Lock Cable. You
can use the Kensington Lock Cable, a s turdy steel cable, to help protect your notebook
from theft. The Kensington Lock Cable is available as an accessory.
Fujitsu recommends the use of a combination lock.
► Fit the Kensington Lock Cable to the
mechanism on your notebook.
UsingtheKensingtonLockCableSecurityLockM ec hanicalbackupAnti- theftprotection
K
Attach another Kensington Lock Cable to your Port Replicator to protect
your Port Replicator from theft as well.
Fujitsu 49
Page 54
Security functions
Configuring password protection in B IOS Setup Utility
Before using the various options for password protection in the BIOS Setup utility
to increase data security, please observe the following:
Make a note of the passwo rds and keep them in a safe place. If you forget your
supervisor password you will not be able to access y our notebook. Deletion of the
password is not covered by your warranty and a charge will be made for assistance.
Passwordprotection
Your password can be up to
letters, numbers and spe
When using special char
on the country variants
If you change the Password Severity setting from Strong to Stringent in the Security
BIOS Setup Utility menu, the Fujitsu Service Desk can no longer reset the password.
In this case, the system can remain permanently unusable.
Therefore, Fujitsu recommends to generally set up a supervisor password
with the setting Password Severity = Strong.
Protecting BIOS Setup Utility (supervisor and user password)
If you have opened these operating instructions on the screen, we
recommend that you print them out. You cannot call the instructions onto
the screen while you are setting up the password.
lity
BIOSSetupUti
The s upervisor password and the user password both prevent unauthorised u se of the BIOS Setup
Utility. With the aid of the supervisor password you can access all of the functions of the BIOS
Setup Utility, while the user password will only give you access to some of the functions. You
can only set up a user password if a supervisor password has already been assigned.
32 characters long and can contain
cial characters.
acters, you must remember that these are dependent
of the keyboard used.
Please refer to section "Settings in BIOS Setup Utility", Page 70 for a description
of ho w to call up and operate the BIOS-Setup-Utility.
50 Fujitsu
Page 55
Security functions
Assigning the supervisor and user passwords
► Start the BIOS Setup Utility and go to the Security menu.
► Select the Set Supervisor Password field and press the Enter key.
With Enter new Password: you are asked to enter a password.
► Enter the password and press the Enter key.
Confirm new Password requires you to confirm the password.
► Enter the password again and press the Enter key.
Changes have been saved is a confirmation that the new password has been saved.
► To set the user password, select Set User Password and proceed exactly as
when configuring the supervisor password.
If you do not want to change any other settings, you can exit BIOS Setup Utility.
► In the Exit menu, select the option Save Changes & Exit.
► Select Yes and press the Enter key.
PasswordSupervisorpasswordUserpassword
The notebook is then rebooted and the new password comes into effect. It will now be necessary
to first enter your supervisor or user password in order to open the BIOS Setup Utility. Please
note that the user password only provides access to a few of the BI OS settings.
Changing the supervisor or user password
You can only change the supervisor password when you have logged into the
BIOS Setup Utility with the supervisor password.
PasswordSupervisorpasswordUserpassword
► Call the BIOS Setup Utility and go to the Security menu.
► When changing the password, proceed exactly as for password assignment.
Removing passwords
To remove a password (without setting a new password) perform the following s teps:
password
rd
PasswordSupervisor
Userpasswo
► Start the BIOS Setup Utility and go to the Security menu.
► Highlight the Set Supervisor Password or Set User Password field and press the Enter key.
You will be requested to ente r the current password by the Enter Current Password prompt.
You will be r equested to enter a new password by the Enter New Password prompt.
► Press the Enter key twice.
► In the Exit menu, select the option Save Changes & Exit.
► Select Yes and press the Enter key.
The notebook will now rebo ot with the passw ord removed.
Removing the supervisor password simultaneously deactivates the user password.
Fujitsu 51
Page 56
Security functions
Password protection for booting of t he operating system
With the supervisor password you have set in the BIOS Setup Utility (see
section "
also prevent starting of the operating system.
Operatingsystem
Assigning the supervisor and user passwords", Page 51), you can
Activating system protection
► Start the BIOS Setup Utility and go to the Security menu.
Operatingsystem
► Select the Password on Boot option and press the Enter key.
► Select the desired option (Disabled, First B oot or Every Boot) and press the Enter key
► Select the Save Changes & Exit option under Exit.
The notebook reboots. You will be prompted to enter your password (the supervisor password).
Deactivating system protection
► Start the BIOS Setup Utility and go to the Security menu.
Operatingsystem
► Select the Password on Boot option and press the Enter key.
► Select the Disabled option and press the Enter key.
If you do not want to change any other settings, you can exit BIOS Setup Utility.
► Select the Save Changes & Exit option under Exit.
The notebook will reboot. The system is no longer password-protected.
Password protection for the hard disk
If a supervisor password has been assigned, a password for the hard disk can
also be set in the Hard Disk Security menu.
The hard disk is protected by this password. Data on this hard disk can only be read
into another system if the correct password has been entered.
52 Fujitsu
Page 57
Security functions
Trusted Platform Module (TPM) (device-dependent)
TPMTrustedPlatformModule
To use the T PM, you must activate the TPM in the BIOS Setup before the software
is installed. The condition for this is that you have assigned at least the supervisor
password (see "
Instructions on how to call up and use the BIOS Setup Utility can be found in
section "
Enabling TPM
• Requirement: You have set a supervisor password, see "Security functions", Page 48.
► Call up the BIOS Setup a
► Mark the TPM (Security Chip) Setting field and press the Enter key
► Select the "Security
Once you have activated the TPM through a reboot, the Clear Security Chip menu option appears.
With Clear Securit
been used. With Ena
Root Keys, AIK - At
Please note that y
encrypted with t
► Select the Exit S
► Press the Enter key and select Yes.
The notebook w
Security functions", Page 48).
Settings in BIOS Setup Utility", Page 70.
nd select the Security menu.
Chip" "Enabled" entry to activate the TPM
yChip, you can delete the owner in the TPM, if the TPM has already
bled, all secret keys generated by applications (e.g. SRK - Storag e
testation Identity Keys, etc.) are deleted.
ou will then no longer be able to access the data you have
he keys based on that holder.
aving Changes option in the Exit menu.
ill restart, and TPM will be enabled after the reboot.
Disabling TPM
• Requirement: You have set a supervisor password, see "Security functions", Page 48.
► Call up the BIOS Setup and select the Security menu.
► Mark the TPM (Security Chip) Setting field and press the Enter key.
► Select the "Security Chip" "Disabled" entry to deactivate the TPM
► From the Exit menu, choose the option Exit Saving Changes.
► Press the Enter key and select Yes.
Your notebook will now restart and TPM will be disabled.
Fujitsu 53
Page 58
Security functions
SmartCard reader
Securityfunctions,Securityfunctions
SmartCards are not supplied as standard equipment. You can use all SmartCards that comply with
the ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers.
With the appropriate software you can use your Smar tCard as an alternative to password protection,
but also as a digital signature, for encrypting your e-mails or for home banking.
We recommend that you always use two SmartCards. Always keep one of the SmartCards
in a safe place if you are carrying the other SmartCard with you.
In order to be able to take advantage of all the security features of your notebook,
you will need a CardOS SmartCard from Fujitsu.
Depending on the device configuration, your notebook may be equipped
with a SmartCard reader.
The SmartCard can only be used with a PIN, offering maximum protection even if
you lose the SmartCard. I n order to maximise your security, the CardOS SmartCard
is disabled if three incorrect attempts are made to enter the PIN.
When you use the CardOS SmartCard for the fi rst time, you will either need to enter the
preset PIN "12345678 " or the PIN given to you by your systems administrator.
Inserting the S
Do not use force when inserting and removing the SmartCard.
Make sure that foreign objects do not fall into the SmartCard reader.
54 Fujitsu
martCard
► Slide the SmartCard into the SmartCard
reader with the chip facing upwards (on
some variants it faces down) and to the front.
Page 59
Connecting external devices
Always refer to the safety information provided in "Important notes", Page 12 before
connecting or disconnecting a ny devices to or from your notebook.
Always read the documentation supplied with the device you wish to connect.
Never connect or disconnect cables during a thunderstorm.
Never pull at a cable when disconnecting it. Always grasp the plug.
With some devices such as USB devices, it is not necessary to switch off
the noteboo k and the device before connecting/disconnecting. For more
information about whether or not devices need to be switched off, please refer
to the documentation supplied with the external device.
Some of the external devices re quire special drivers (see the operating
system and external device documentation).
Connecting external devices
Fujitsu 55
Page 60
Connecting external devices
Connecting an external monitor
An analogue monitor is connected to the analogue VGA monitor port, a digital monitor to the
display port or the DVI-D monitor port on the optional port replicator.
The HDMI port of your notebook can be used to connect an external amplifier,
LCD TV or a plasma TV with an HDMI connection.
The screen output is limited to a maximum of two screens at the same time (see "
keys and key combination s", Page 24, section "Changing the screen output").
MonitorVGAcon nectionsocketMonitorportMonitorport
Function
Digital display port (on the optional port
replicator)
Digital DVI-D monitor port (on the optional Port
Analogue VGA monitor port (on LIFEBOOK or
optional port replicator)
Digital HDMI port (on LIFEBOOK)
Replicator)
► Switch off the notebook and the external monitor.
► Plug the data cable of the external monitor into the monitor port.
► First switch on the external monitor and then the notebook.
56 Fujitsu
Page 61
Connecting external devices
You can also switch between the external monitor and the LCD monitor of the
notebook, see chapter "
Function keys an d key combinations", Page 24.
You can display the same picture o n the external monitor and the
notebook LCD monitor simultaneously.
If yo u wish to operate the monitor via a DVI port, use the optional Port
Replicator available for your notebook.
Fujitsu 57
Page 62
Connecting external devices
Connecting USB devices
USBports
On the USB ports, you can connect external devices that also have a USB port
(e.g. a DVD drive, a printer, a scanner or a modem).
USB devices are hot-pluggable. This means you can connect and disconnect
devices while your operating system is running.
USB 1.x has a maximum data transfer rate of 12 Mbit/s.
USB 2 .0 has a data transfer rate of up to 480 Mbit/s.
USB 3.0 has a data trans
USB 3.2 (Gen1) has a dat
USB 3.2 (Gen2) has a da
Additional informat
ferrateofupto5Gbit/s.
a transfer rate of up to 5 Gbit/s.
ta transfer rate of up to 10 Gbit/s.
ion can be found in the documentation for the U SB devices.
► Connect the data cable to the
external device.
► Connect the data cable to a USB
port of the notebook.
Device drivers
USB devices will be automatically recognised and installed by your operating system.
58 Fujitsu
Page 63
Connecting external devices
USB port Intel® ThunderboltTM3 with charging function
and display port (USB Type-C)
USB-AnschlussmitAufladefunktion(USBType-C)IntelThunderbolt
At this USB port, you can charge a connected USB device or operate devices
without additional power supply.
This is also possible with conn ecte d notebook computers by going to the BIOS Setup Utility
under the menu Advanced > Miscellaneous Configurations and activating the function USB Type-C
Power Delivery on System-Off. Instructions for how to call up and operate the BIOS Setup
Utility can b e found in section "
With the USB Type-C Port Replicator available as an accessory, the notebook
can be supplied with power via this USB port.
USB devices are hot-pluggable. This means you can connect and disconnect
the cables of USB devices while the system is running.
Additional information can be found in the documentation for the USB devices.
Settings in BIOS Se tup Utility", Page 70.
► Connect the data cable to the
external device.
► Connect the data cable to the USB port
Intel® Thunderbolt
function and display port (USB Type-C)
of the notebook.
TM
3 with charging
Fujitsu 59
Page 64
Connecting external devices
USB port with charging function (Anytime USB charge)
You can use this USB port to charge or supply power to a connected USB device (e.g.
to charge a PDA or a mobile phone or to connect a USB lamp).
Charging is also possible when the notebook is switched off, if the Anytime USB Charge function
is activated in the Advanced menu of the BIOS Setup Utility. If the setting AC is selected,
the device will only be charged when the mains adapt er is connected.
Please refer to section "
of how to call up and operate the BIOS-Setup-Utility.
USBchargingfunction
It is recommended that the notebook be operated with the power supply connected
whenever the USB port with charging function is in use, as this function w ill drain
the battery more quickly if an external USB device is be ing charged.
The pow er supply unit must already be connected when the notebook is
switched off, as otherwise the USB charging function will be disabled and
the connected USB devices will not be charged.
Some USB devices (e.g. mobile telephones) require a driver in order to utilise the
USB charging function. In this case the USB charging function will not work when the
notebook is switched off, as no drivers are active when the notebook is switched off.
Settings in BIOS Setup Utility", Page 70 for a description
► Connect the data cable to the
external device.
► Connect the data cable to a USB port
(Anytime USB charg e) of the notebook.
How to remove USB devices correctly
Always cor
to ensure
► Left click on the icon to safely remove hardw are, located in the taskbar.
► Select t
► Press the Enter key.
60 Fujitsu
he device which you want to shut down and remove.
r the dialogue box which tells you that it is now safe to remove the device.
Wait fo
rectly remove the device according to the rules described below,
that none of your data is lost.
Page 65
Connecting external devices
Headset port
ConnectingaudiodevicesAudioportsC onne ctingheadphones
The headset port lets you connect a headset, headphones, external speakers
or microphones to your notebook.
► Connect the audio cable to the
external device.
► Connect the audio cable to the headset
port of the notebook.
The internal loudspeakers are disabled.
If you buy a cable from a retailer, please note the following information:
The headset port on you r notebook is a "3.5 mm jack socket".
If you want to conn ect a headset, headphones or loudspeakers, you
will need a "3.5 mm jack plug".
Fujitsu 61
Page 66
Removing and installing components
during servicing
Removing and installing compo
nents
during servicing
Only qualified technicians should repair your notebook. Unauthorised
opening or incorrect repair may greatly endanger the user (electric shock,
fire risk) and will invalidate your warranty.
Servicing
Components
After consulting the Hotline/Service Desk, you may remove and install the
components described in this chapter yourself.
If you remove and install components without consulting the Hotline/Service
Desk, then the warranty of your note book will be voided.
Notes on installing and removing boards and components
• Switch the notebook off and pull the power plug out of the mains socket.
• Always remove the battery.
• Take care when you use the locking mechanisms on the battery and any other component.
• Never use sharp objects such as screwdrivers, scissors or knives as leverage to remove covers.
NotesBoardESD
Boards with electrostatic sensitive devices (ESD) are marked with the l abel
shown.
When handling boards fitted with ESDs, you must always observe the following
points:
• You must always discharge static build up (e.g. by touching a grounded
object) before working.
• The e quipment and tools you use must be free of static charges.
• Remove the power plug from the mains supply befo re inserting or removing
boards containing ESDs.
• Always hold bo ards with ESDs by their edges.
• Never touch pins or conductors on boards fitted with ESDs.
62 Fujitsu
Page 67
Removing and installing compone nts
during servicing
Preparing to remove components
If you are going to remove or change system components, prepare for the removal as follows:
Please observe the safety information in chapter "Important notes", Page 12.
Remove the powe r plug from the mains outlet !
► Switch the device off.
The device must not be in energy-saving mode !
► Close the LCD screen.
► Remove all the cables
► Turn the device over and place it on a stable, flat and clean surface. If necessary, lay an
anti-slip cloth on this surface to prevent the de vice from being scratched.
► Remove the battery
from the device.
(see "
Removing a battery", Page 33).
Fujitsu 63
Page 68
Removing and installing components
Removing a cover
Under this cover, you will find all the components that may be removed by the
customer if service is required (memory module and M.2 module).
during servicing
► Prepare for removal, see "
► Remove the screw (1).
Keep the screw in a safe place.
► Lift the c ov
er off the notebook (2).
Preparing to remove components", Page 63.
1
2
64 Fujitsu
Page 69
Removing and installing compone nts
during servicing
Installing and removing memory
MemorymoduleMainmemoryRemovingmemorySystemexpansionSystemexpansi on
expansion
If you are asked by the Hotline/Service Desk to remove and install the memory
expansion yourself, proceed as follows:
Please observe the safety information in chapter "Important notes", Page 12.
When installing/removing memory modules, the battery must be removed from
the notebook and the notebo ok must not be connected to the power supply,
see "
Preparing to remove components", Page 63.
Only use memory expansion modules that have been approved for your
notebook (see "
Technical data", Page 84).
Never use force when installing or removing a memory extension.
Make sure that foreign objects do not fall into the memory extension compartment.
You must open the service compartment to remove or install a memory module. O n some devices,
opening the compartment may expose other components. These components should be removed
and replaced only by authorised specialists. Therefore, be sure to observe the following:
Individual components can become very hot during operation. Therefore, we
recommend that you wait one hour after switching off the notebook before removing
or installing memory modules. Otherwise, there is a risk of suffering burns!
As some components are exposed that are sensitive to static electricity, please take
note of chapter "
Notes on installing and removing boards and components", Page 62.
Removing memory modules
► Carefully push the two mounting
clips outwards (1).
sion
e
Memoryexpan
Memorymodul
The memory module snaps upwards (2).
3
2
1
► Pull the memory module out of its slot
in the direction of the arrow (3).
1
Fujitsu 65
Page 70
Removing and installing components
during servicing
Installing a memory module
2
1
a
► Insert the memory module with the contacts
and the recess (a) facing the slot (1).
MemoryexpansionMemorymodule
► Carefully push the memory module
downwards until you feel it click
into place (2).
66 Fujitsu
Page 71
Removing and installing compone nts
during servicing
Installing and removing an M.2 m
odule
Installing an M.2 module
► Lift the protective film over the installation location for the M.2 module.
2
1
► Insert the M.2 module at a slight angle in the direction of the arrow (1)
into the slot on the mainboard.
► Fasten the M.2 module in place in the slot with the screw (2).
Fujitsu 67
Page 72
Removing and installing components
during servicing
Removing an M.2 module
► Lift the protective film over the installation location for the M.2 module.
1
2
► Undo the screw (1).
The M.2 module sn
► Pull the M.2 modu le in the direction of the arrow (2) and out of the slot on
the mainboard and remove it from the casing.
aps slightly upwards.
68 Fujitsu
Page 73
Removing and installing compone nts
Attaching the cover
2
► Place the cover in the correct mounting position (1).
► Tighten the screw (2).
► Complete the installation, see "
Finishing component removal", Page 69.
during servicing
1
Finishing com
After you have removed or changed the system components as you required, please
prepare your device for operation again as follows:
► Install the battery again (see "
► Turn the notebook the right way up again and place it on a flat surface.
► Reconnect the cables that yo u disconnected before.
Fujitsu 69
ponent removal
Installing a bat tery", Page 34).
Page 74
Settings in BIOS Setup Utility
Settings in BIOS Setup Utility
BIOSSetupUtilitySystemsettings,BIOSSetupUtilityConfiguration,BIOSSetupUtilitySetupSystemc onfigurationHardwareconfiguration
The BIOS Setup Utility allows you to set the system functions and the hardware
configuration for the notebook.
When it is delivered, the notebook is set to factory default settings. You can
change these settings in BIOS Setup Utility. Any changes you make take effect as
soon as you save and exit the BIOS Setup Utility.
The BIOS Setup Utility pro gram contains the following menus:
Info
System
Advanced
Security
Boot
Exit
Starting the BIOS Setup Utility
► Start the devic
BIOSSetupUtility
Depending on the setting for Fast Boot in the BIOS Setup Utility the following display,
if applicable, appears on the screen on start-up:
<F2> BIOS Set
► Press the fu
► If a password has been assigned, enter the password and press the Enter key.
Displays information relating to the BIOS, processor and notebook
Advanced system settings
Configuration of various hardware components, such as mouse, keyboard,
processor
Password settings and security functions
Configuration of the start-up sequence
Exits the BIOS Setup Utility
e (switch off/on or reboot the Operating System).
up <F12> Boot Menu
nction key
F2
.
If you have forgotten the password, contact your system administrator
or contact our customer service centre.
The BIOS Setup Utility starts.
70 Fujitsu
Page 75
Settings in BIOS Setup Utility
Operating the BIOS Setup Utility
BIOSSetupUtility
Press the
of the individual settings is shown in the right-hand window of the BIOS Setup Utility.
With the
► Use the cursor keys
The menu is displayed on the screen.
► Select the option that you want to change with the cursor keys
► Press the Enter key.
► Press the
► For future reference, make a note of the changes you have made (e.g. in this manual).
F1
key to display help on the operation of the BIOSSetup Utility. The description
F9
key you can l oad the default settings of the BIOS Setup Utility.
←
or→to select the menu in which you would like to configure settings.
ESC
key to exit the selected menu.
↑
or↓.
Fujitsu 71
Page 76
Settings in BIOS Setup Utility
Exiting BIOS Setup Utility
BIOSSetupUtility
You need to select the desired option in the Exit menu and activate it by pressing the Enter key:
Exit Saving Changes - save ch
► To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changesand Yes.
The notebook is rebooted
and the new settings come into effect.
anges and exit BIOS Setup Utility
Exit Discarding Changes – Discard changes and exit BIOS Setup Utility
► To discard the changes, select Exit Discarding Changes and Yes.
The settings in place when BIOS Setup Utility was called remain effective. BIOS
Setup Utility is terminated and the noteboo k is rebooted.
Load Setup Defaul
► To copy the standard entries for all menus of the B IOS Setup Utility,
choose Load Setup Defaults and Yes.
ts – Copy Standard Entries
Discard C hanges – Discard changes without exiting the BIOS Setup Utility
► To discard the changes you have made, select Discard Changes and Yes.
The settings in place when BIOS Setup Utility was called remain effective.
You can now make additional settings in the BIOS Setup Utility.
► IfyouwanttoexitBIOS Setup Utilitywith these settings, select Exit Saving Changes and Yes.
Save Chan
ges - save changes without exiting
the BIOS Setup Utility
► To save the changes, select Save Changes and Yes.
The changes are saved. You can now make additional settings in the BIOS Setup Utility.
► If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes.
Save Changes and Power Off
► To save the changes and switch off your device, select Save Changes and Power Off and Yes.
The changes are saved. Your d evice is shut down.
72 Fujitsu
Page 77
Settings in BIOS Setup Utility
Erase Disk
Erase Disk is a Fujitsu Technology Solutions fea ture embedded in the system firmware (UEFI:
Unified Exten sible Firmware Interface), to erase all data from SATA hard disk(s) or SSDs.
This function can be used to delete all data from internal or external hard disks or SSDs
connected via the eSATA port, before the hard disks are discarded or the complete
computer system is disposed of. The function can also be used if hard disks are to be
completely deleted, e.g. before installing a new operating system.
The application can only be selected and run if an administrator/supervisor
password has been assigned (Menu BIOS Setup - Security).
To erase data from SATA h
► Call the BIOS Setup wi
► To start the application, select Erase Disk (BIOS Setup - A dvanced or BIOS
Setup - Security)andsetStart after Reboot.
► Then select Save Cha
a reboot and start E
Because of the rebo
to interrupt the p
► After the application starts, the Administrator/Supervisor password must
be entered for security reasons.
A dialogue field appears i n which a particular, several or all the hard disks can be selected
for deletion. This depends on the number of hard disks in your system.
► Select the hard disk(s) to be deleted. The s elected hard disk(s) will be deleted one-by-one.
Erase Disk offers four deletion options, from fast (with one deletion pass) to very
secure (with 35 deletion passes). Depending on the algorithm chosen, the process
can take between ~10 seconds and ~10 minutes per GB:
• Zero Pattern (1 pass)
• German B SI /VSITR (7 passes)
• DoD 5220.22-M ECE (7 passes)
• Guttmann (35 p asses)
SSD driv
comman
ard disks or SSDs, proceed as follows:
th the Administrator/Supervisor password.
nges and Exit in the menu Save & Exit / Exit to initiate
rase Disk.
ot, the Erase Disk will be started. You have the option
rocess during the user selection.
es are securely erased with the Enhanced Secure Erase ATA
d integrated in the firmware.
► Select the desired deletion algorithm for the selected hard disks.
Fujitsu 73
Page 78
Settings in BIOS Setup Utility
The complete deletion process can be recorded as an audit-compliant log
and copied to an external USB stick, which must be formatted as FAT32.
Please connect only one external USB stick.
► Select whether a status r eport should be written to the USB stick.
The user can select the following tasks which should be run by the
system after the deletion process:
• Reset administrator and user password
• Load BIOS setup defaults
• Shutdown the Computer
• Exit E r ase Disk with no additional op tion s upon completion
► Select the function which you require.
The deletion process starts.
74 Fujitsu
Page 79
Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTipsFaultTroubleshooting
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
► Make a note of the step s and the circumstances that led to the fault. Also
► Switch the note book off.
► Please contact the Hotline/Service Desk.
Follow the safety notes in the "Safety/Regulations" manual when
connecting or disconnecting cables.
make a note of any error messages displayed.
The telephone numbers can be found at: "http://support.ts.fujitsu.com/c ontact/servicedesk".
Have the following information ready when you call:
• The model name and serial number of the notebook. The serial number is
located on a sticker on the underside of the notebook.
• Notes of any messages that appear on the screen and information on acoustic signals.
• Any changes you have made to the hardware or software since
receiving the notebook.
• Any changes you have made to the BIOS Setup settings since receiving the notebook.
• Your system configuration and all peripheral devices connected to your system.
• Your sales contract.
Our notebooks
means that con
in terms of we
configuratio
compared to a
games with i
been appro
losses or m
versions c
Help if pr
Should you encounter a problem with your computer that you cannot resolve yourself:
► Note the ID number of your device. The ID number is found on the type rating
plate on the back or underside of the casing.
► Contact the Service Desk responsible for your country for clarification of the problem:
http://support.ts.fujitsu.com/contact/servicedesk". When you do this, please have
"
ready the ID number and serial number of your system.
Fujitsu 75
oblems occur
have been designed primarily with mobile applications in mind. This
siderable effort has been made to optimise components and equipm ent
ight, space and energy requirements. Depending on the particular
n you have purchased, it is possible that functionality may be slightly reduced
desktop PC if you are running processor-intensive gaming software, e.g.
ntensive 3D graphics. Updating your hardware with drivers which have not
ved by Fujitsu Tech nology Solutions may result in performance losses, data
alfunction of th e equipment. A list of approved drivers and current BIOS
an be downloaded from: "
http://support.ts.fujitsu.com/Download/Index.asp"
Page 80
Troubleshooting and tips
Restore contents o f the hard disk from Recovery CD/DVD
Harddisk:Operatingsystem,restoring
You can use the "Windows Recovery CD" (optionally available) and the "Drivers & Utilities
CD/DVD" to reinstall the operating system.
The instructions are provided on the case of the Recovery CD.
You will need an external optical drive available as an accessory.
During the reinstall process your personal files and any installed programs
will be deleted. We advise you to backup your files to an external hard
drive, or CD / DVD disk before you start.
► Switch the notebook on.
Depending on the Fa
information may ap
<ESC>Diagnostic screen <F12>Boot Menu <F2>BIOS Setup
► When this message appears, press the function key
► Insert the "Win
► Select CD-ROM and press the Enter key.
► Follow the ins
After the installation you must install all the drivers again. Some installed hardware
components will not be correctly supported until this has been done.
► Insert the "Drivers & Utilities" CD/DVD into the optical drive. The CD starts automatically.
► Click on the
► Select Automatic driver installation (Express) and click on Start installation.
► Follow the
► Restart your notebook when the driver installation is completed.
instructions on the screen.
st Boot setting in the BIOS Setup utility,thefollowing
pear on the screen during start:
F12
dows Recovery CD" into the optical drive.
tructions on the screen.
Desk Update button.
.
Restoring the system under Windows 10
sary, you can reset your system to the original state of the hard disk.
If neces
► Select
► Select Update & security.
► Selec
► Select according to your requirements from the options given.
76 Fujitsu
Settings from the Start menu.
t Recovery.
Page 81
Troubleshooting and tips
The notebook’s date or time is in
TimenotcorrectTimenotcorrectIncor rectdate/timeDateisincorrect
Cause Troubleshooting
Time and date are incorrect. ► With the BIOS-Setup-Utility,
If the time and date are still set incorrectly after
switching on t he notebook.
date and tim e in the main menu.
► Please contact your sales out
Hotline/Service Desk.
correct
you can set the
let or our
When certain characters are entered on the keyboard, only numerals are written
Cause Troubleshooting
The virtual numeric keypad of your device is
activated, see "
Virtual numeric keypad", Page 24
The notebook’s LCD s
ark
LCDscreenLCDscreenistood
Cause Troubleshooting
Monitor is switched off.
External monitor or television set connected. ► Press the key combination to switch the
► Press the
creen remains blank
► Pressakeyortouch
screen output, se e "
combinations", Page 24.
Num
key.
the touchpad.
Function keys and key
The LCD screen is difficult to read
LCDscreenLCD screen
Cause Troubleshooting
Reflected glare ► Turn the n otebook or alter the tilt of the LCD
screen.
► Increase th
e brightness of the screen.
Fujitsu 77
Page 82
Troubleshooting and tips
The external monitor remains bl
Monitor
Cause Troubleshooting
Monitor is switched off. ► Switch the external monitor on.
Power saving has been activated (monitor is
blank).
Brightness is set to dark.
Screen output is set to the notebook’s LCD
screen
The external monitor’s
cable is not connected p
power cable or data
roperly.
► Press any key to continue.
► Adjust the brightness of the
► Press the key combination
► Switch off the extern al monitor and the
► Check whether the power cable is plugged
► Check whether the data cable is properly
► Switch on the external monitor and the
ank
monitor.
to switch the
screen output, see "
combinations", Page 24.
notebook.
properly into th e external monitor and into
the power socket.
connected to the notebook and the external
monitor (if it is plugged in with a connector).
notebook.
tion keys and key
Func
The external monitor is blank or the image is unstable
ScreenMonitor
Cause Troubleshooting
The wrong external monitor has been selected
or the wrong screen resolution has been set for
the application program.
► Terminate the application program in
Windows by pressing
fault persists after closing the program,
use the key combination for switching the
screen ou tput (see "
combinations", Page 24) to switch over to
the notebook’s LCD screen.
Change the following setting:
► Set the screen resolution: Set the screen
resolution as described in the documentation
foryouroperatingsystem.
► Select monitor: Select monitor 1 or 2 as
described in the documentation for your
operating system.
Alt+F4
Function keys and key
.Ifthe
78 Fujitsu
Page 83
Troubleshooting and tips
The notebook cannot be started
Notebook
Cause Troubleshooting
The battery is not installed co
rrectly.
► Check whether the battery is installed
correctly in its compartment.
► Switch the note book on.
The battery is dead.
► Charge the battery.
or
► Insert a charged battery.
or
► Connect the mains adapter to the
notebook.
The power adapter is not connected corre ctly.
► Check whethe r the mains adapter is
connected correctly to the notebook.
► Switch the note book on.
The notebook stops working
NotebookEnergysavingmode
Cause Troubleshooting
Notebook is in energy saving mode. ► Leave energy saving mode.
An application programme has caused the
malfunction.
The battery is dead.
► Close the application program or restart
the notebook (by restarting the operating
system or switching the device off and back
on again).
► Charge the battery.
or
► Insert a charged battery.
or
► Connect the mains adapter to the
notebook.
Fujitsu 79
Page 84
Troubleshooting and tips
The printer does not print
Printerdoesnotprint
Cause Troubleshooting
The printer is not switched on. ► Make sure that the printer is sw
The printer is not connected c
The printer driver is faulty or not correctly
installed, or it is the wrong printer driver.
orrectly.
on and ready for operation (ref
documentation supplied with t
► Check that the data cable connecting
the notebook to the printer is properly
connected.
► Check that the data cable connecting
the notebook to the printer is properly
connected.
► Check whether the correct printer driver is
loaded (refer to the printer documentation).
itched
er to the
he printer).
The w ireless connec
ctiontoanetworkdoesnotwor k
Thewirelessconne
Cause Troubleshooting
The wireless compo
The wireless component is enabled. Despite
this, the wireless connection to a network does
not work.
SmartCard re
Cause
Chip card inserted incorre ctly. ► Check if you inserted your SmartCard into
nent is disabled.
ader is not recognised.
tiontoanetworkdoesnotwork
► Switch the wireless c omponen t on (see
"
Switching the wireless components on and
off", Page 42).
► Check whether the wireless connection is
switched on via the software.
► Further information on using the wireless
component can be found in the help files.
Troubleshooting
the SmartCard reader correctly.
► Check whether the SmartCard you are using
is supported. Your SmartCard must comply
with the ISO sta ndard 7816-1, -2, -3 and -4.
SmartCard PIN forgotten
Cause
PIN for
gotten
Troubleshooting
► If you a
re working in a network, contact your
administrator, who can unlock your
system
ok with a Supervisor PIN.
notebo
80 Fujitsu
Page 85
Troubleshooting and tips
SmartCard lost
Cause
SmartCard lost ► If you are working in a network, con tact your
Troubleshooting
system administrator, who can boot up your
notebook with a Supervisor SmartCa rd.
Fujitsu 81
Page 86
Troubleshooting and tips
Error messages on the screen
ErrormessagesonthescreenErrormessage:
This section describes the error messages generated by the BIOS Setup. Error messages displayed
by the operating system or programmes are described in the relevant documentation.
If the error message appears repeatedly, despite troubleshooting measures, please
contact the place of purchase or our customer service centre.
Error message/cause Resolution
CMOS battery bad
If the error message occurs repeatedly, the
buffer battery in the notebook is flat.
System CMOS checksum bad - default configuration
used
The system configuration information is
incorrect.
Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz
When testing th e extended memory an error has
resulted at the address xxxx.
Failure Fixed Disk n
The settings of the hard disk drive are incorrect.
Keyboard controller error
Keyboard error
nn Stuck key
Operating system not found
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs
during the self-test before starting the operating
system.
► Contact your sales outlet
service centre.
► Switch the notebook of
► Switch the notebook on.
► Press the function k
BIOS Setup.
► In the BIOS Setup, select the Exit menu.
► Select the entry Lo
► Select OK and press the Enter key.
► Check whether the additional memory
module has been inserted correctly.
► Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
► Switch the notebook off using with the
ON/OFF button.
► Wait 3 - 5 seconds and switch on the
notebook again.
If you are using an external keyboard:
► Check the connection and reboot the
notebook.
► Make sure that no key is pressed.
► Check
in the BIOS Setup whether your hard
as been set correctly.
disk h
► Make sure that the operating system is
installed on the corresponding drive.
► Press the
F1
function key to start the
operating system.
► Press the function key
BIOS Setup.
or our customer
f.
F2
ey
to access the
ad Setup Def aults.
F2
to access the
82 Fujitsu
Page 87
Error message/cause Resolution
Previous boot incomplete - Default configuration
used Due to an error during the previous system
► Press the
to do so.
boot, default values were used for certain
settings. Check the settings in the BIOS Setup.
Real time clock error
► Contact your sales outlet or
service centre.
nnnnK Shadow RAM failed a
Bits: zzzz
System ba ttery is dead - Replace and run SETUP
t offset: xxxx Failing
► Contact your sales outlet or our customer
service centre.
► Contact your sales outlet or our customer
service centre.
System cache error - Cache disabled
► Contact your sales out
service centre.
System timer error
► Contact your sales outlet or our customer
service centre.
Troubleshooting and tips
F1
function key when prom
our customer
let or our customer
pted
Fujitsu 83
Page 88
Technical data
Technical data
Technicaldata
LIFEBOOK
Technicaldata
Ambient conditions
Operating
temperature
Temperature in transit
Relative humidity
Operating height
Dimensions
Width x depth x height
Weight
Main memory
Permanently installed
Slots 1 slots 260-pin DDR4 – 2666 SO -DIMM with a total of max. 32 GB
Approved memory
modules
LIFEBOOK U7310
5 °C .... 35 °C / 41 °F .... 95 °F
–10 °C .... 60 °C / 14 °F .... 140 °F
20 % ... 80 % (no condensation)
up to 3048 m
311,4 mm x 216,8 mm x 19,2 mm /
12,26” x 8,54” x 0,76”
from 1.179 kg /
2,56 lbs
8 Gbyte DDR4 - 2666 MHz (soldered)
4GByte,8GByte,16GByteor32GByteDDR4-2666MHzSO-DIMM
The data sheet for the device provides further technical data. You will find the data
sheet on y our device or on the Internet at "
http://www.fujitsu.com/fts/support/".
Rechargeable battery
You c an find information on the batteries used in your device on the
Internet at "
Rated voltage 14.4 V
Rated capacity 4170 mAh
Type Lithium ions
Interchangeability Possible by user, see chapter "Removing and installing the battery",
Type Lithium metal
Interchangeability By authorized service provider
84 Fujitsu
http://www.fujitsu.com/fts/support/".
4-cell battery 60 Wh
Page 33
Battery Button Cell CR2032
Page 89
Mains adapter (notebook computer)
Technicaldata
Electrical data
Primary
Nominal voltage
100 V – 240 V (automa tic)
Rated frequency 50 Hz – 60 Hz (automatic)
Secondary
Nominal power 65 W
Rated voltage 19 V
Max. rat ed current 3.42 A
An additional mains adapter or power cable can be ordered at any time.
Mains adapter (port replicator)
Technicaldata
Electrical data
Rated voltage
Nominal frequency 50 Hz to 60 Hz (automatic)
Secondary
Nominal power
Nominal voltage 19 V
Maximum rated current
100 V to 240 V (automatic)
80 W / 90 W
4.22 A / 4.74 A
Technical data
An additional mains adapter or power cable can be ordered at any time.
Fujitsu 85
Page 90
Manufacturer’s notes
Manufacturer’s notes
Disposal and recycling
Notes
If the battery is not replaceable by the user, have it replaced and disposed
of by an authorized service provider.
Information about this subject can be found on your notebook or on our website:
https://www.fujitsu.com/emeia /about/local/csr/recycling/"
"
TCO Certified
TCOCertified
Please note that TCOin the "TCO certified
Other certification markings
kings
Certificationmar
Any other certification markings are listed in the "Manual Appendix Additional Certifications" supplement.
If such markings are available, you can find the supplement on the Internet at
"
http://support.ts.fujitsu.com/Manuals/" with the Operating Manual for your device.
certified systems bear the "TCO certified" logo. Further information is given
" manual appendix at "
http://support.ts.fujitsu.com/Manuals/".
86 Fujitsu
Page 91
Index
Index
A
Alt + Tab 26
Anti-theft protection 49
Audio ports 61
B
Back tab 26
Background lighting 27
Backspace 23
Battery
battery life 32
caring for and maintaining 32
charge level 32, 35
charging 32
Self-discharge 32
storing 32
Battery indicator 20
Battery status indicator
see Battery indicator 2 0
Battery status meter 32
Battery sym bol
see Battery indicator 2 0
BIOS Setup Utility
calling 70
exiting 72
operating 71
protecting with password 50
settings 70
Bluetooth
Switching the module off 42
Switching the module on 42
Bluetooth, safety notes 13
Board 62
Buttons 22
C
Caps Lock 23
indicator 20
Certification markings 86
charging capacity, battery 32
Cleaning 15
Components
installing / removing 62
Configuration, BIOS Setup Utility 70
Connecting au dio devices 61
Connecting headphones 61
Ctrl+Alt+Del 26
Cursor control 23
Cursor keys 23
D
Date is incorrect 77
Device
setting up 17
Disable
microphone 25
E
Enable
microphone 25
Energy
energy saving 13
Energy saving 13
Energy saving mode
leaving 79
Enter 23
Enter key 23
ePrivacy Filter 25
Error message:
on the screen 82
Error messages o n the screen 82
ESD 62
Ethernet LAN 43
F
F Lock
Indicator 20
F1 25
F10 2 5
F2 25
F3 25
F4 25
F5 25
F6 25
F7 25
F8 25
F9 25
Fault
correction 75
Fingerprint sensor 48
configure 48
First-time setup 16
Fn key 23
G
Getting started 16
Fujitsu 87
Page 92
Index
H
Hard disk:
restoring the contents 76
Hardware configuration 70
I
Important notes 12
Incorrect date/time 77
Indicator
Caps Lock 20
F Lock 20
Num Lock 20
Scroll Lock 20
Intel Thunderbolt 59
K
Key combinations 24
Keyboard 22
Background lighting 27
cleaning 15
L
LCD screen
cleaning 15
decrease brightness 25
difficult to read 77
notes 29
reflected glare 77
remains blank 77
LCD screen is too dark 77
Life, battery 32
Line feed 23
Loudspeakers 38
switch off 25
switch on 25
M
Main memory
see Adding memory 65
Mains adapter
connecting 17
setting up 17
Mechanical backup 49
Memory card
handling 37
inserting 37
removing 37
Memory expansion
installing 66
removing 65
Memory module
important notes 65
installing 66
removing 65
Microphone 38
Mobile operation 14
Monitor
connecting 56
drifting display 78
remains blank 78
Monitor po rt
see VGA connection socket 56
N
Notebook
before you travel 14
cannot be started 79
cleaning 15
stops working 79
switching off 21
transporting 14
using 19
Notebook, operation 19
Notes 12
boards 62
cleaning 15
disposal / recycling 86
energy saving 13
LCD screen 29
Safety 12
transport 14
Num Lock
indicator 20, 24
Numeric keypad 22
see Virtual numeric keypad 24
O
Operating system
activating system protection 52
cancel system protection 52
protecting with password 52
Operating system, restoring 76
P
Packaging 16
Palm vein sensor 49
Configuring 49
Password
changing 51
entering 51
removing 51
Password protection 50
88 Fujitsu
Page 93
Index
Port Replicator
Connecting a notebook 45
Ports 44
Ports
Port Replicator 44
Power
power consumption 35
power-management features 35
Power-on indicator 20
Preparing for operation 17
Printer does not print 80
R
Rechargeable battery 32
see Battery 32
Removing memory
see Adding memory 65
Return 23
S
Safety notes 12
Screen
no screen display 78
Screen brightness
decrease 25
increase 25
Scroll Lock
indicator 20
Security functions 48
SystemLock 54
Security functions,
SmartCard 54
Security Lock 49
Selecting a location 17
Self-discharge, battery 32
Servicing 62
Setup
see B IOS Setup Utility 70
Shift 23
Shift + Tab 26
Shift key 23
Slot
Memory cards 37
Standby indicator 20
Status indicators 19
Supervisor password
changing 51
entering 51
removing 51
Switching on
the notebook 21
Switchingonforthefirst time 18
System configuration 70
System expansion 65
see Adding memory 65
System settings, BIOS Setup Utility 70
T
Tab key 23
TCO Certifi ed 86
Technical data 84
Mains adapter 85
notebook 84
The wireless connection to a network
does not work 80
Time not correct 77
Tips 75
Toggle output screen 25
Touchpad 25, 28
buttons 28
cleaning 15
dragging items 29
executing commands 28
moving the pointer 28
selectinganitem 28
switch off 25
Touchpad buttons 25
TPM 53
Transport
Transport damage 16
Transportation 14
Travel, notebook 14
Troubleshooting 75
Trusted Platform Module 53
U
USB charging function 60
USB ports 58
USB-Anschluss mit Aufladefunktion (USB
Type-C) 59
User password
changing 51
entering 51
removing 51
Using the Kensington Lock Cable 49
V
VGA connection socket 56
Virtual numeric keypad 24
Volume
decrease 25
increase 25
Volume control 38
Fujitsu 89
Page 94
Index
W
Webcam 31
Windows key 23
Wireless component:
safety notes 13
Wireless components
switch off 25
switch on 25
Wireless LAN
Switching the module off 42
Switching the module on 42
Wireless LAN:
safety notes 13
90 Fujitsu
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