Fujitsu LIFEBOOK S Series Easy Manual

Professional Notebook

EasyGuide

LIFEBOOK S Series

English

Are there ...

... any technical problems or other questions which you would like to be clarified?

Please contact:

● our Hotline/Help Desk (see the included Help Desk list or go to:

http://www.fujitsu-siemens.com/support/helpdesk.html)

● your sales partner

● your sales outlet

Additional information is contained in the Help Desk list and the "Warranty" manual. The "Warranty"
manual can be found on the "Drivers & Utilities" CD/DVD provided with your computer.

The latest information on our products, tips, updates, etc., can be found on the internet under:

http://www.fujitsu-siemens.com

This manual was produced by
Xerox Global Services

Published by

Fujitsu Siemens Computers GmbH
AG 04/06
Edition 2

Order no.:

A26391-K164-Z120-1-7619

LIFEBOOK S Series

Introduction

Troubleshooting and tips

Notebook views

Technical data

Important notes

Manufacturer’s notes

Preparing the notebook
for use

Index

Using your notebook

Operating Manual

Security functions

Connecting external
devices

Memory expansion

Energy saving functions

April 2006 edition

Settings in BIOS Setup

DPMS and VESA are registered trademarks of Video Electronics Standards Association.

Intel is a registered trademark, Pentium and Celeron are trademarks of Intel Corporation,
USA.

Macrovision is a trademark of Macrovision Corporation, USA.

Microsoft, MS, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft
Corporation.

PS/2 is a registered trademark of International Business Machines, Inc.

Adobe and Acrobat are trademarks of Adobe systems Incorporated and may be protected in
certain countries.

The Bluetooth trademarks are the property of Bluetooth SIG, Inc., U.S.A. licensed for Fujitsu
Siemens Computers GmbH.

All other trademarks referenced are trademarks or registered trademarks of their respective
owners, whose protected rights are acknowledged.

Copyright © Fujitsu Siemens Computers GmbH 2006

All rights, including rights of translation, reproduction by printing, copying or similar methods,
in part or in whole, are reserved.

Offenders will be liable for damages.

All rights, including rights created by patent grant or registration of a utility model or design,
are reserved.

Delivery subject to availability. Right of technical modification reserved.

Contents

Innovative technology ....................................................................................................................... 1

Notational conventions ......................................................................................................................... 2

Notebook views .................................................................................................................................. 3

Important notes .................................................................................................................................. 5

Safety notes.......................................................................................................................................... 5

Additional safety precautions for devices with wireless LAN/ Bluetooth ...................................... 6

Notes on installing and removing boards and components.......................................................... 7

Energy saving....................................................................................................................................... 8

Travelling with your notebook............................................................................................................... 9

Before you travel .......................................................................................................................... 9

Transporting the notebook ......................................................................................................... 10

Cleaning the notebook........................................................................................................................ 10

Preparing the notebook for use ...................................................................................................... 11

Unpacking and checking your notebook............................................................................................. 11

Selecting a location ............................................................................................................................ 12

Connecting the power adapter ........................................................................................................... 12

Switching on the notebook for the first time........................................................................................ 14

Using your notebook........................................................................................................................ 15

Switching on the notebook ................................................................................................................. 15

Switching off the notebook ................................................................................................................. 17

Indicators ............................................................................................................................................ 18

Keyboard ............................................................................................................................................ 20

Virtual numeric keypad............................................................................................................... 22

Key combinations ....................................................................................................................... 23

Easy Launch keys .............................................................................................................................. 24

Touchpad / TouchStick and touchpad buttons ................................................................................... 25

LCD screen......................................................................................................................................... 27

Information on LCD monitor ....................................................................................................... 27

Monitor settings .......................................................................................................................... 27

Battery ................................................................................................................................................ 28

Charging, caring for and maintaining the battery........................................................................ 28

Monitoring the battery charging level ......................................................................................... 29

Removing and installing the battery ........................................................................................... 29

Hard disk ............................................................................................................................................ 30

Module................................................................................................................................................ 31

Removing module ...................................................................................................................... 31

Installing module ........................................................................................................................ 32

Optical drive........................................................................................................................................ 33

CD/DVD indicator ....................................................................................................................... 33

Inserting or removing a CD/DVD................................................................................................ 34

Manual removal (emergency removal)....................................................................................... 36

PC cards and ExpressCards .............................................................................................................. 37

Installing ExpressCard ............................................................................................................... 38

Removing ExpressCard ............................................................................................................. 38

Installing a PC card .................................................................................................................... 40

Removing a PC card .................................................................................................................. 41

Integrated 56k modem........................................................................................................................ 42

Connecting notebook modem to telephone connection ............................................................. 42

Wireless LAN/ Bluetooth..................................................................................................................... 43

A26391-K164-Z120-1-7619, edition 2

Contents

Port Replicator (optional) ....................................................................................................................44

Connecting the notebook to the Port Replicator .........................................................................44

Switching on notebook via Port Replicator .................................................................................46

Switching off notebook via Port Replicator .................................................................................46

Disconnecting the notebook from the Port Replicator.................................................................47

Security functions.............................................................................................................................49

Overview of all security functions........................................................................................................49

Kensington Lock .........................................................................................................................49

Security panel .............................................................................................................................49

BIOS password protection ..........................................................................................................50

SmartCard reader .......................................................................................................................50

Trusted Platform Module (optional).............................................................................................50

Brief overview of the security functions...............................................................................................51

Using Kensington Lock on notebook ..................................................................................................52

Using Kensington Lock on Port Replicator .........................................................................................53

Configuring and using Security Panel.................................................................................................54

Configuring Security Panel .........................................................................................................54

Using Security Panel...................................................................................................................56

Configuring password protection in BIOS Setup................................................................................. 57

Password protection for BIOS Setup (supervisor and user password).......................................57

Password protection for starting the operating system ...............................................................58

Password protection for hard disk...............................................................................................59

Configuring and using SmartCard reader ...........................................................................................60

Configuring SmartCard reader....................................................................................................61

SmartCards.................................................................................................................................62

Application examples ..................................................................................................................63

Trusted Platform Module (optional).....................................................................................................66

Troubleshooting .................................................................................................................................. 67

Security panel .............................................................................................................................67

BIOS passwords .........................................................................................................................67

SmartCard reader .......................................................................................................................67

Connecting external devices............................................................................................................69

Connections on notebook ................................................................................................................... 70

Ports on the Port Replicator................................................................................................................72

Connecting an external monitor to the notebook ................................................................................73

Connecting an external monitor to the Port Replicator .......................................................................73

Connecting an external keyboard .......................................................................................................74

Connecting an external PS/2 mouse...................................................................................................74

Using the parallel port .........................................................................................................................74

Connecting USB devices ....................................................................................................................75

Connecting external audio devices .....................................................................................................75

Connecting FireWire devices ..............................................................................................................76

Connecting an external device to S-Video Out ...................................................................................76

Activating the external TV / projector ..........................................................................................76

Memory expansion............................................................................................................................77

Installing and removing the memory extension...................................................................................78

Energy saving functions...................................................................................................................81

Standby mode.....................................................................................................................................81

Settings in BIOS Setup.....................................................................................................................83

Start BIOS Setup.................................................................................................................................83

Operating BIOS Setup ........................................................................................................................ 84

Exiting BIOS Setup ............................................................................................................................. 84

A26391-K164-Z120-1-7619, edition 2

Contents

Troubleshooting and tips................................................................................................................. 85

Reinstalling Windows XP.................................................................................................................... 85

The notebook's date or time is incorrect............................................................................................. 87

The battery cannot be charged........................................................................................................... 87

Battery indicator no longer appears in status indicator panel............................................................. 87

The battery discharges too quickly..................................................................................................... 87

No display appears on the screen, the power-on indicator flashes.................................................... 88

The LCD screen of the notebook remains blank ................................................................................ 88

The LCD screen is difficult to read ..................................................................................................... 89

The external monitor stays blank........................................................................................................ 89

The external monitor is blank or the image is unstable ...................................................................... 90

The notebook cannot be started......................................................................................................... 90

The notebook stops working............................................................................................................... 91

The notebook switches off.................................................................................................................. 91

The Suspend/Resume button does not respond properly .................................................................. 91

Radio connection to a network does not function............................................................................... 92

The mouse does not work .................................................................................................................. 92

The printer does not print ................................................................................................................... 93

No sound or minimal volume.............................................................................................................. 93

The CD/DVD does not function .......................................................................................................... 93

Acoustic warnings............................................................................................................................... 93

Error messages on the screen ........................................................................................................... 94

Technical data................................................................................................................................... 97

Notebook ............................................................................................................................................ 97

Battery ................................................................................................................................................ 98

Power adapter 60 W........................................................................................................................... 99

Power adapter 80 W........................................................................................................................... 99

Manufacturer's notes ..................................................................................................................... 101

Copyright-protected technology........................................................................................................ 101

Energy Star....................................................................................................................................... 101

CE marking....................................................................................................................................... 102

Regulatory notices............................................................................................................................ 102

Regulatory information for notebooks without radio device...................................................... 102

FCC Regulatory information for notebooks with radio device .................................................. 106

Index................................................................................................................................................109

A26391-K164-Z120-1-7619, edition 2

Innovative technology ...

and ergonomic design make your LIFEBOOKLIFEBOOK S Series the ideal easy to use and reliable
notebook.

Your operating system is already pre-installed and optimally configured. That means you're ready to
start when you switch on your notebook for the first time.

Your notebook features the very latest technology so that you get the best performance from your
computing experience. Depending on which model you own, you have access to:

● Up to 2 Gbyte Mbyte of main memory (RAM)

● A module slot for using a broad range of drives and components, ensuring the necessary

flexibility

● S-Video out for connecting your notebook to your television

● An IEEE 1394 (FireWire) connection for high speed devices such as digital camcorders

● Three USB ports which provide easy expansion with webcams, game pads, printers and more

● An internal modem for connecting to the internet

● An ExpressCard slot for operating an ExpressCard/34 or ExpressCard/54

● A PC card slot (CardBus or PCMIA) for using a type II PC card

● An onboard sound card and stereo speakers for your audio enjoyment.

You can even connect headphones, a microphone and external speakers for even better
performance.

With the user-friendly
system better against unauthorised access by using the powerful password properties.

This operating manual tells you how to put your notebook into operation and how to operate it in daily
use.

Further information about your notebook can also be found:

● in the "Getting Started" manual

● in the "Safety" manual

● in the "Wireless LAN" manual

● in the documentation of the operating system

● in the information files (e.g.

BIOS Setup you can control the hardware of your notebook and protect your

*.TXT, T *.DOC, *.CHM, *.HLP, *.PDF, *.HTML)

A26391-K164-Z120-1-7619, edition 2 1

Innovative technology ...

Notational conventions

The following symbols are used in this manual:

Indicates information which is important for your health or for preventing

!

physical damage. Failure to follow the instructions may lead to loss of data,
invalidate your warranty, destroy the notebook, or endanger your life.

Indicates important information which is required to use the system properly.

i

► Text which follows this symbol describes activities that must be performed in

the order shown.

This font indicates screen outputs.

This font indicates programme names, commands, or menu items.

"Quotation marks" indicate names of chapters, hard disks, CDs, DVDs, and terms that are

being emphasised.

2 A26391-K164-Z120-1-7619, edition 2

Notebook views

This chapter presents the individual hardware components of your notebook. You can obtain an
overview of the displays and connections of the notebook. Please familiarise yourself with these
components before you start to work with your notebook.

14

13

12

11

10

9

8

7

6

5

4

3

2

1 = On/Off switch for wireless LAN/ Bluetooth
2 = ExpressCard slot
3 = PC
4 = FireWire port
5 = Headphones port/Line Out
6 = Microphone port/Line-In
7 = S Video out socket
8 = Monitor port (with port cover)
9 = DC jack (DC IN)

Card slot (CardBus or PCMCIA)

15

17

16

18

1

10 = Built-in loudspeakers
11 = Status display
12 = Easy Launch keys
13 = ON/OFF switch of the Notebook
14 = Built-in loudspeakers
15 = TouchStick
16 = Touchpad
17 = Touchpad buttons
18 = Touchpad scroll button

A26391-K164-Z120-1-7619, edition 2 3

Notebook views

12 43 5

6

7

8

9

10

11

1 = Infrared interface
2 = USB ports
3 = Battery
4 = LAN port
5 = Kensington Lock device
6 = USB port

7 = Opening for manual ejection
8 = Insert/Eject button
9 = Optical drive
10 = Modem port
11 = Kensington Lock device

4 A26391-K164-Z120-1-7619, edition 2

Important notes

Here you will find essential safety information regarding your notebook. The other notes provide
useful information on your notebook.

Safety notes

Pay attention to the information provided in the "Safety" manual and in the following safety

!

● When connecting and disconnecting cables, observe the relevant notes in this operating

● When cleaning the device, please observe the relevant notes in the "Cleaning the notebook"

● Only use batteries designed for this notebook.

notes.

Observe the sections in the manual marked with the symbol on the left.

manual.

paragraph.

Do not store batteries for longer periods in the notebook.
Take care not to drop the batteries or otherwise damage their casing (fire risk).
If the rechargeable batteries develop a fault please stop using them immediately.
Do not touch the contacts of the batteries.
Never interconnect the positive and negative terminals of a battery.
Batteries are harmful to the environment. You should dispose of them following guidance from
your local District Council.

● A lithium battery (button cell) is contained in your notebook:
The lithium battery should only be replaced by an authorised technician. Incorrect handling may
lead to a risk of explosion.
Only use batteries approved by Fujitsu Siemens Computers.
Batteries are harmful to the environment. You should dispose of the lithium battery following
guidance from your local District Council.

● Your notebook is equipped with numerous security functions that offer you a high level of
security according to a multi-level concept. Detailed information can be found in "Security
functions" chapter.

● If you have a device with a wireless LAN/ Bluetooth, also observe the information in the
"Additional safety precautions for devices with wireless LAN/ Bluetooth" section.

This notebook complies with the relevant safety regulations for data processing equipment. If you
have questions about using your notebook in a particular area, please contact your sales outlet or
our hotline/help desk.

A26391-K164-Z120-1-7619, edition 2 5

Important notes

Additional safety precautions for devices with wireless LAN/
Bluetooth

If a radio component (Wireless LAN or Bluetooth) is integrated in your notebook, you must be sure to
observe the following safety notes when using your notebook:

● The transmitted radio waves can cause an unpleasant humming in hearing aids.

● Switch off the radio component (the ON/OFF switch must be in the "OFF" position) when you

are at an airport or driving in a car.

● Switch off the radio component (the ON/OFF switch must be in the "OFF" position) when you
are in a hospital, an operating room or near a medical electronics system. The transmitted
radio waves can impair the operation of the medical devices.

● Keep the notebook at least 20 cm from a pacemaker, as otherwise the proper operation of the
pacemaker may be impaired by radio waves.

● Switch off the radio component (the ON/OFF switch must be in the "OFF" position), when you
let the device get near flammable gases or into hazardous environments (e.g. petrol station,
paintshops), as the transmitted radio waves can cause an explosion or a fire.

● With data traffic via a wireless connection, it is also possible for unauthorised third parties to
receive data.

The company Fujitsu Siemens Computers GmbH cannot be held responsible for radio or television
faults arising from unauthorised changes made to this device. Fujitsu Siemens Computers GmbH is,
furthermore, not responsible for replacing and / or exchanging connector cables and devices which
have not been specified by Fujitsu Siemens Computers GmbH. The user is solely responsible for
repairing faults arising from such unauthorised changes made to a device and for replacing and/or
exchanging devices.

6 A26391-K164-Z120-1-7619, edition 2

Important notes

Notes on installing and removing boards and components

Only qualified technicians should repair your notebook. Unqualified users who open the

!

► Switch the notebook off and pull the power plug out of the mains socket.

► Remove the battery.

► Take care when you use the locking mechanisms on the battery and any other component.

► Never use sharp objects such as screwdrivers, scissors or knives as leverage to remove

Boards with electrostatic sensitive devices (ESD) are identifiable by the label shown.

notebook’s case expose themselves to electric shock and fire hazards. It will also
invalidate your warranty.

covers.

When you handle boards fitted with ESDs, you must, under all circumstances, observe the following
points:

● You must statically discharge yourself before working with boards (e.g. by touching a grounded
object).

● The equipment and tools you use must be free of static charges.

● Always hold boards with ESDs by their edges.

● Never touch pins or conductors on boards fitted with ESDs.

A26391-K164-Z120-1-7619, edition 2 7

Important notes

Energy saving

If you will not be using your notebook, switch it off.

Make use of the device's energy saving functions (see "Using your notebook"). The notebook uses
less power when the power management features are enabled. You will then be able to work for
longer before having to recharge the battery.

If a monitor with energy saving features is connected to your notebook, you can use the Screen Saver
tab to activate the energy saving features of the monitor. Select the following item in the start menu:

Settings - Control Panel - Display - Display Properties - Screen Saver - Energy saving functions for the
display. You can set additional energy saving functions in the start menu by selecting the following

item: Settings - Control Panel - Energy - Extended.

8 A26391-K164-Z120-1-7619, edition 2

Important notes

Travelling with your notebook

Please follow these guidelines when travelling with your notebook.

Before you travel

● Back up important data stored on your hard disk.

● Switch off the radio component (Wireless LAN/ Bluetooth) for security reasons when youn

cannot exclude that the transmitted radio waves can negatively affect electrical and electronic
devices in your surrounding area.

● Switch off the radio component (Wireless LAN/Bluetooth) for data security reasons. With data
traffic via a wireless connection, it is also possible for unauthorised third parties to receive data.

Information on activating data encryption is provided in the documentation for your

i

● Disconnect the notebook from the Port Replicator.

radio component.

● If you wish to use your notebook during a flight, first check with the flight attendants if it is OK to
do so.

● If you are travelling abroad, check that the mains adapter can be operated with the local mains
voltage. If this is not the case, obtain the appropriate power adapter for your notebook.
Do not use any other voltage converter!

● Make sure that the rated current of the power adapter is not higher than that of the power
system to which you connect the power adapter (see technical data of the power adapter).

When travelling in other countries

● Check whether the local power supply and the specifications of the power cable are
compatible. If this is not the case, buy a power cable that matches the local conditions. Do not
use a connection adapter for electrical devices to connect the notebook.

● Enquire with the corresponding government office of the country you will be travelling in as to
whether you may operate the radio component integrated in your notebook there (also see "CE
marking").

● If you use the modem, incompatibilities with the local telecommunications system may result.
This may result in poor performance, or the modem will not work at all.
You may require a country-specific telephone adapter (available as an accessory).

A26391-K164-Z120-1-7619, edition 2 9

Important notes

Transporting the notebook

● Remove all data carriers (e.g. CD) from the drives.

● Switch the notebook off with the Suspend/Resume button (see "Using your notebook" chapter,

"Switching off the notebook" section).

● Unplug the mains adapter from the mains socket.

● Disconnect all cables of the notebook.

● Close the connector covers.

● Close the LCD screen so that it locks into place.

● If the device needs to be shipped, use the original packaging or other suitable packaging to

protect it from damage caused by mishandling.

● To protect against damaging jolts and bumps, use a notebook carrying case to transport your
notebook.
Fujitsu Siemens Computers offers a number of solutions for transporting your notebook. The
current offering can be viewed on the Internet at

● Protect the notebook from severe shocks and extreme temperatures (e.g. direct sunlight in a
car).

http://www.e-shop2.de.

Cleaning the notebook

► Switch the notebook off.

► Unplug the mains adapter from the mains socket.

► Remove the battery.

Do not clean any interior parts yourself; leave this job to a service technician.

!

Wipe the casing with a dry cloth.
If particularly dirty, use a cloth that has been moistened in mild domestic detergent and then carefully
wrung out.

To clean the touchpad, you can use disinfectant wipes.

Wipe the LCD screen with a soft, moistened cloth.

Only use cleaning products designed for computers. Normal household cleaners and
polishes can damage the markings on the keyboard and the device, the paintwork or the
notebook itself.

Ensure that no liquid enters the notebook.

10 A26391-K164-Z120-1-7619, edition 2

Preparing the notebook for use

Observe the relevant notes in the "

!

Upon delivery, the battery can be found in the battery compartment and is not charged. Before
putting the notebook into operation, the battery must be completely charged. The operating system
and drivers required are preinstalled.

When not plugged into a mains outlet, the notebook runs on its built-in battery. You can increase the
battery's life by enabling the system's energy saving functions.

When you use your notebook in your home or office, we recommend you use the mains adapter
instead of the battery.

Please see the "Connecting external devices" chapter for instructions on how to connect devices
such as a mouse and a printer to the notebook.

radio component.

Important notes" chapter and in the manual about your

Unpacking and checking your notebook

► Unpack all the individual parts.

► Check your notebook for damage incurred during transportation.

Should you discover damages incurred during transportation, notify your local sales outlet

!

i

immediately!

We recommend that you keep the original packaging material. You may need the
packaging in the future if you need to transport your device.

A26391-K164-Z120-1-7619, edition 2 11

Preparing the notebook for use

Selecting a location

Select a suitable location for the notebook before setting it up. Consider the following

!

points when looking for a location:

● Never place the notebook on a soft surface (e.g. carpeting, upholstered furniture,
bed). This can block the air vents and cause overheating and damage.

● Do not place the notebook on your legs for a longer period of time. The underside of
the notebook heats up during normal operation. Longer contac with the skin can
become unpleasant or even result in burns.

● Place the notebook on a stable, flat, nonslippery surface. Please note that the rubber
feet may mark certain types of surfaces.

● Keep other objects 100 mm away from the notebook and its power adapter to ensure
adequate ventilation.

● Never cover the fan intake or exhaust openings of the notebook or the power
adapter.

● Do not expose the notebook to extreme environmental conditions.
Protect the notebook from dust, humidity, and heat.

Connecting the power adapter

Please take note of the information in the section "Selecting a location".

!

Make sure that the power cable is approved for use in the country in which you intend to
use it.

Do not use the power adapter for other notebooks or devices.

Do not use a power adapter that is not specially intended for this notebook.

Make sure that the rated current of the power adapter is not higher than that of the power
system to which you connect the power adapter (see technical data of the power adapter).

12 A26391-K164-Z120-1-7619, edition 2

Preparing the notebook for use

1

3

2

► Connect the power adapter cable to the DC jack (DC IN) of the notebook (1).

► Connect the power cable to the power adapter (2).

► Plug the power cable into the mains socket (3).

2

1

► Press the release button (1), and unfold the LCD screen upwards (2).

A26391-K164-Z120-1-7619, edition 2 13

Preparing the notebook for use

1

The power indicator of the notebook appears in the status indicator panel.

The battery will charge. The charging indicator
status indicator panel.

The meaning of the various displays can be found in the section "Indicators" in the

i

"Using your notebook" chapter.

and the battery indicator appear in the

Switching on the notebook for the first time

When you switch on your notebook for the first time, the supplied software is installed and

!

► Switch the notebook on (see "Switching on the notebook").

► During installation, follow the instructions on screen.

configured. Due to the fact that this installation must not be interrupted, you should set
aside enough time for it to be fully completed and connect the notebook to the mains outlet
using the power adapter.

During installation, the notebook may only be rebooted when you are requested to do so!

Consult the operating system manual if there is anything unclear about the requested input data.

If there is a Windows operating system installed on your notebook the "Drivers°&°Utilities"

i

14 A26391-K164-Z120-1-7619, edition 2

CD/DVD is included in the delivery scope. You will find further information on the system,
drivers, utilities, updates and manuals on the "Drivers & Utilities" CD/DVD.

Using your notebook

This chapter describes the basics for operating your notebook.

Please see the "Connecting external devices" chapter for instructions on how to connect devices
such as a mouse and a printer to the notebook.

!

Please take note of the information in the "Important notes" chapter.

Switching on the notebook

2

1

► Press the release button (1), and unfold the LCD screen upwards (2).

A26391-K164-Z120-1-7619, edition 2 15

Using your notebook

2

► Press the Suspend/Resume button (1) to switch on the notebook.

The power-on indicator

After switch-on a self-test (POST, Power On Self Test) is automatically carried out. Never

!

i

switch the notebook off during the self-test.

You can configure the Suspend/Resume button under

and Maintenance - Power Options - Advanced

If you have assigned a password, you must enter this when requested to do so, in order to
start the operating system password. Detailed information can be found in "Security
functions" chapter.

of the notebook appears in the status indicator panel (2).

Start - Control Panel - Performance

.

16 A26391-K164-Z120-1-7619, edition 2

Using your notebook

Switching off the notebook

► Close all programmes and shut down your operating system (please see operating system

manual).

If the notebook cannot be shut down properly, press the Suspend/Resume button for

i

approx. four seconds. The notebook switches off. However, any data which have not been
saved may be lost.

► Close the LCD screen so that it locks into place.

A26391-K164-Z120-1-7619, edition 2 17

Using your notebook

Indicators

The status indicator panel is a small LCD panel on which various symbols appear. These symbols
provide information about the status of the power supply, the drives, and the keyboard functions.

1 2

1 2

1 A

Power-on indicator

Power indicator

1

Hard disk indicator

PC card indicator

1

2

Battery charging indicator

First battery indicator

Second battery indicator

A

2

1

ExpressCard indicator

Num Lock indicator

Caps Lock indicator

Wireless LAN/ Bluetooth indicator

CD/DVD indicator

18 A26391-K164-Z120-1-7619, edition 2

Scroll indicator (Scroll Lock)

Security Panel indicator

Using your notebook

The meaning of the symbols are as follows:

Power-on indicator

● The indicator lights up: The notebook is on.

● The indicator flashes (1 second on / 1 second off): The notebook is in energy-saving

mode.

Power indicator

The power adapter is supplying power to the notebook.

● The display is not shown: the notebook is switched off.

Battery charging indicator

● The indicator lights up: The battery is charging.

● The indicator blinks: The battery is too hot or too cold for charging.

1

2

Battery indicators

The charging state of the batteries is shown with the two battery indicators. 1 indicates
that the information applies to the first battery in the battery compartment. 2 indicates that
the information applies to the second battery in the module bay.

indicates that the battery is 0%-25% charged.

indicates that the battery is 25%-50% charged

indicates that the battery is 50%-75% charged.

indicates that the battery is 75%-100% charged.

Wireless LAN/ Bluetooth indicator

● The indicator lights up: The wireless LAN/ Bluetooth module is switched on.

CD/DVD indicator

● The indicator is lit: The CD/DVD in the optical drive is being accessed.
You may only remove the CD/DVD when the indicator is dark.

● The indicator flashes: an CD/DVD is being inserted or removed.

Hard disk indicator

1

2

The hard disk drive of the notebook is being accessed.

PC card indicator

The system accesses a PC Card.

ExpressCard indicator

The ExpressCard is being accessed.

A26391-K164-Z120-1-7619, edition 2 19

Using your notebook

1

A

Num Lock indicator

The Num key has been pressed. The virtual numeric keypad is activated. You can

output the characters located at the upper right on the keys.

Caps Lock indicator

The Caps Lock key has been pressed. All the characters you type appear in uppercase.
In the case of overlay keys, the character printed on the upper left of the key appears
when that key is pressed.

Scroll indicator (Scroll Lock)

The key combination Fn + Scr has been pressed. The effect this key has varies from

programme to programme.

Security Panel indicator

The security panel is active. Supervisor and user passwords are set.

You will find the information on the security panel in "Security functions" chapter.

i

Keyboard

The keyboard of your notebook is subject to continuous wear due to normal use. The

i

The keyboard has been designed to provide all the functions of an enhanced keyboard. Some
enhanced keyboard functions are mapped with key combinations.

The following description of keys and key combinations refers to Windows.

keyboard markings are subjected to particularly high loads. The keyboard markings can
wear off in the course of using the notebook.

20 A26391-K164-Z120-1-7619, edition 2

Using your notebook

7

&

7

7

&

7

$

4

€

$

4

€

&

7

$

4

7

€

Num

Scr

Alt Gr

&

7

$

4

7

€

Backspace key

The Backspace key deletes the character to the left of the cursor.

Tab key

The Tab key moves the cursor to the next tab stop.

Enter key (return)

The enter key terminates a command line. The command you have entered is
executed when you press this key.

Caps Lock key

The Caps Lock key activates uppercase mode (CapsLK indicator lit). The Caps Lock
function causes all the characters you type to appear in uppercase. In the case of
overlay keys, the character printed on the upper left of the key appears when that
key is pressed.
To cancel the Caps Lock function, simply press the Caps Lock key again.

Shift key

The Shift key causes uppercase characters to appear. In the case of overlay keys,
the character printed on the upper left of the key appears when that key is pressed.

A26391-K164-Z120-1-7619, edition 2 21

Using your notebook

Alt Gr

Fn

Pause

Break

Alt Gr key

The Alt Gr key allows one to type the characters printed on the lower right of the
keycaps (e.g. { in the case of the 7 key on the German keyboard).

Fn key

The Fn key enables the special functions indicated on overlay keys (see "Key

combinations" section).

Cursor keys

The cursor keys move the cursor in the direction of the arrow, i.e. up, down, left, or
right.

Pause key

The Pause key temporarily suspends display output. Output will resume when you

press any other key.

Start key

The Start key invokes the Windows Start menu.

Menu key

The Menu key invokes the menu for the marked item.

Virtual numeric keypad

The keyboard of your notebook does not have a separate number block. To provide the convenience
of a numeric keypad, your keyboard is equipped with a virtual numeric keypad. The special keys of
the virtual numeric keypad are recognisable by the numbers and symbols printed in the upper right
corner of each key. If you have switched on the virtual numeric keypad, you can output the
characters shown on the upper right of the keys.

&

7

*

8

(

9

U I O P

1

J K L :

)

0

7 8 9

4 5 6

2

1 2 3

;

M <

,

1 = Characters enabled when Num Lock indicator is not lit (see "Indicators" section).
2 = Characters enabled when Num Lock indicator is lit (see "Indicators" section).

>
.

?

/

0

/

*

-

,

+

22 A26391-K164-Z120-1-7619, edition 2

Using your notebook

Key combinations

The following description of key combinations refers to functions when using Microsoft Windows.
Some of the following key combinations may not function in other operating systems and with some
device drivers.

Key combinations are performed as follows:

► Press and hold the first key in the combination.

► While holding the first key down, press the other key or keys in the combination.

Fn

Fn

Fn

Fn

Fn

Fn

Fn

F3

+

Switching the loudspeakers on/off

This key combination switches your device's integrated loudspeakers off and
on. Each time the loudspeaker switches on you will hear an acoustic signal.

F5

+

Enlarge MS-DOS screen

This key combination enlarges the screen in the MS-DOS mode to the full­screen mode or switches it back to the normal display mode.

F6

+

F7

+

F8

+

F9

+

F1+0

+

Decreasing screen brightness

This key combination decreases screen brightness.

Increasing screen brightness

This key combination increases screen brightness.

Reducing the volume
This key combination reduces the volume of the integrated loudspeakers.

Increasing the volume
This key combination raises the volume of the integrated loudspeakers.

Switching between internal and external screen

If an external monitor is connected, the monitor on which the output is to be
displayed can be selected with this key combination.

You can opt to use:

● just the notebook's LCD screen

● just the external monitor

● both the LCD screen and the external monitor.

Ctrl

C

Halting the current operation

This key combination can be used to halt an operation instantly without clearing
the keyboard buffer.

+

Backtab (Shift+Tab)

This key combination moves the cursor back to the previous tabular stop.

A26391-K164-Z120-1-7619, edition 2 23

Using your notebook

Easy Launch keys

Your notebook is equipped with four configurable Easy Launch keys.

Enter4321

1 = Key 1

This key could be preset. However, you can also configure this key as desired.

2 = Key 2

This key could be preset. However, you can also configure this key as desired.

3 = Key 3 (preset as Internet key)

With this key you can start the standard internet browser for your system. However, you can
also configure this key as desired.

4 = Key 4 (preset as E-mail key)

Use this key to start the standard e-mail programme for your system. However, you can also
configure this key as desired.

Configuring Easy Launch keys

With the Application Panel you can assign various functions to the Easy Launch keys. You will find the
Application Panel under Start - Control Panel - Additional Control Panel Options - Application Panel.

24 A26391-K164-Z120-1-7619, edition 2

Using your notebook

Touchpad / TouchStick and touchpad buttons

1

3

2

4

1 = TouchStick
2 = Touchpad

Your notebook offers a Touchpad (and as an option also a TouchStick) for mouse control.

You can move the pointer on the screen with the TouchStick (1) or the Touchpad (2). The touchpad
buttons (3) allow the selection and execution of commands. They correspond to the buttons on a
conventional mouse.

Keep the touchpad clean. Protect it from dirt, liquids, and grease.

!

Do not use the touchpad if your fingers are dirty.

Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons.

3 = Touchpad buttons
4 = Touchpad scroll button

A26391-K164-Z120-1-7619, edition 2 25

Using your notebook

Moving the pointer

► Move your finger on the touchpad.

or

► Press down gently with your finger on the TouchStick.

If you want to move the pointer to the left for example, press down gently on the left side of the
TouchStick.

The pointer will move accordingly.

Selecting an item

► Move the pointer to the item you wish to select.

► Tap the touchpad once or press the left button once.

The item will be selected.

Executing a command

► Move the pointer to the field you wish to select.

► Tap the touchpad twice or press the left button twice.

The command will be executed.

Dragging an object

► Select the desired object.

► Press and hold the left button and drag the object to the desired position with the finger on the

touchpad.

or

Press and hold the left button and drag the object to the desired position with the finger on the
TouchStick.

► Lift your finger from the touchpad.

or

Lift your finger from the TouchStick.

The item will be moved.

Scrolling up

► Press the upper side of the touchpad scroll button to scroll up.

The information/texts above the display area appear.

Scrolling down

► Press the lower side of the touchpad scroll button to scroll down.

The information/texts below the display area appear.

26 A26391-K164-Z120-1-7619, edition 2

Using your notebook

LCD screen

Information on LCD monitor

High-quality TFT displays are installed in notebooks from Fujitsu Siemens Computers GmbH. The
specification of the monitor resolution indicates how many pixels can be displayed. For example,
"XGA" stands for 1024 x 768 pixels. Each pixel consists of three so-called subpixels of the colours
red, green and blue. As a result, an XGA monitor consists of 1024 x 768 x 3 = 2,359,296 subpixels.

The standard of production techniques today cannot guarantee an absolutely fault-free monitor. A
few isolated constant lit or unlit pixels may be present. To ensure the highest possible quality, Fujitsu
Siemens Computers uses only monitors that at least comply with the standard DIN ISO 13406-2
(Class II).

TFT screens are operated with background lighting. The brightness of your monitor can be set
individually with the brightness control keys of the keyboard. The luminosity of the background
lighting can decrease during the period of use of the notebook.

Monitor settings

Setting resolution (under Windows)

You can change the screen resolution under Start - Settings - Control Panel - Display - Settings and then
selecting from the Resolution field.

Setting font size (under Windows)

Under Start - Settings - Control Panel - Display - Settings you can choose between a larger and a smaller
font in the Font size field.

Setting the display brightness

You can adjust the brightness of your LCD screen with the keys Fn + F6 or Fn + F7 : With Fn
+ F6 , screen brightness will be reduced and with Fn + F7 increased.

Synchronising the display on the LCD screen and an external monitor

Your notebook supports the simultaneous display on the LCD screen and an external monitor. If the

picture does not appear correctly on the LCD monitor, press the key combination Fn + F10

several times, or switch the external monitor off and then on again. This achieves good picture
synchronisation.

Adjusting the speed of the mouse pointer

You can change the speed of the mouse pointer under Start - Settings - Control Panel - Mouse and
clicking on the Motion tab.

A26391-K164-Z120-1-7619, edition 2 27

Using your notebook

Battery

The battery supplies your notebook with the necessary power during mobile use. You can increase
battery life by enabling the system's power management features.

The battery charge is indicated by the battery symbol in the status indicator panel (see also section
"Indicators") When you switch on the notebook, it takes a few seconds before the battery status is
displayed.

The life of the battery is dependent on its proper storage, the number of charging/discharging cycles
and the operating temperature of the notebook.

Charging, caring for and maintaining the battery

Only use batteries approved by Fujitsu Siemens Computers for your notebook.

!

Take care not to drop the batteries or otherwise damage their casing (fire risk).

If the rechargeable batteries develop a fault please stop using them immediately.

Do not touch the contacts of the batteries.

Never interconnect the positive and negative terminals of a battery.

Batteries are harmful to the environment. You should dispose of them following guidance
from your local District Council.

Observe the information on battery storage in the "Important notes" chapter.

Information on the battery charging time is contained in the "Technical data" chapter.

You can charge the battery by connecting the notebook to the power adapter.

The battery can only be charged when the ambient temperature is between 5°C and max. 40°C.

You can maintain long life from your battery by allowing it to discharge fully before you recharge it
again. To do this, leave your notebook turned on when it is operated with the battery. Once the
battery is running low you will hear a warning alarm. If you do not connect the mains adapter within
five minutes of the warning alarm described above, your notebook will automatically switch off.

Storing the battery

Keep the battery pack between 0°C and +30°C (32 and 122 degrees Fahrenheit). The lower the
temperature at which the batteries are stored, the lower is the rate of self-discharge.

If you store rechargeable batteries for a longer period (longer than two months), the battery charge
level should be approx. 30%. To prevent exhaustive discharge, check the charging level of the
battery at regular intervals.

To be able to make use of the optimal charging capacity of the batteries, the battery should be
completely discharged and then fully recharged.

If you do not use the batteries for long periods, remove them from the notebook. Never

i

store the batteries in the unit.

28 A26391-K164-Z120-1-7619, edition 2

Using your notebook

Monitoring the battery charging level

The battery charge is indicated by the battery symbol in the status indicator panel (see the section
"Indicators ").

Power management includes a "battery charge meter" located in the task bar. When you place the
mouse pointer on the battery symbol, the system displays the battery status.

Removing and installing the battery

Only use batteries released for this notebook.

!

► Switch the notebook off.

► Place the notebook on a flat surface.

► Close the LCD screen.

► Turn the notebook over.

Never use force when inserting or removing a battery.

Make sure no foreign objects get into the battery compartment.

Removing battery

1

2

3

► Press the release (1) in the direction of the arrow and hold it pressed.

► Push the battery lock in the direction of the arrow up to the stop (2).

► Remove the battery from the battery compartment (3).

A26391-K164-Z120-1-7619, edition 2 29

Using your notebook

Inserting battery

1

2

► Position the battery at the edge of the casing.

► Push the battery into the battery slot until you feel it locking into place (1).

► Push the battery lock in the direction of the arrow up to the stop (2).

Hard disk

The hard disk is the most important storage medium of your notebook. You can work considerably
faster and more efficiently if you copy applications and files from CDs to your hard disk.

When the hard disk is accessed, the hard disk indicator

lights up in the status indicator panel.

30 A26391-K164-Z120-1-7619, edition 2

Using your notebook

Module

The design of your notebook enables the flexible use of notebook batteries and drives. The following
modules can be operated in the module bay of your notebook:

● Hard disk drive

● Optical drive

● Second battery

● Weight Saver

Only use modules designed for your notebook.

!

Removing module

i

Do not use force when installing or removing the module.

Make sure that no foreign objects enter the module bay.

You can replace modules during operation. This means you do not need to switch off the
notebook.

With the symbol in the task bar you can stop the module:

► Left-click on the icon.

► Select the module you want to stop and remove.

► Press the Enter key.

Wait for the dialogue box which tells you that it is now safe to remove the module.

A26391-K164-Z120-1-7619, edition 2 31

Using your notebook

1

2

► Pull the eject lever in the direction of the arrow up to the stop (1).

The module is unlocked and extends somewhat beyond the casing.

► Pull the module out of the module bay (2).

Installing module

► Place the module into the module bay so that the contacts enter first.

► Push the module into the module bay until you feel it locking into place.

32 A26391-K164-Z120-1-7619, edition 2

Using your notebook

Optical drive

Depending on the variant, your notebook is equipped with a DVD-ROM drive, a combination drive
(CD-RW/DVD), a DVD±RW dual drive or a multi-format DVD drive with double-layer support.

You can replace your optical drive with another drive, a battery or a Weight Saver (see "Module"
section).

The optical drive is a Class 1 laser according to IEC 60825-1.

!

It contains a light emitting diode (LED) which may produce a stronger laser beam.
It is dangerous to look directly at this beam.
Therefore, do not remove any drive housing parts.

Handling CD/DVDs

Observe the following guidelines when handling CD/DVDs:

● Avoid touching the surface of a CD/DVD. Hold CDs/DVDs by their edges!

● Always store CDs/DVDs in their cases. This will protect CD/DVD from dust,

scratches and other damage.

● Protect your CDs/DVDs from dust, mechanical vibration and direct sunlight!

● Avoid storing a CD/DVD in areas subject to high temperatures or humidity.

You may use both 8-cm and 12-cm CDs/DVDs in the optical drive.

When using CDs/DVDs of poor quality vibrations and reading errors may occur.

CD/DVD indicator

The CD/DVD indicator flashes when a CD/DVD is inserted. The indicator goes out when the drive
is ready for reading. The indicator lights up when the drive is being accessed. You may only remove
the CD/DVD when the indicator is dark.

If the CD/DVD indicator

i

continues to flash, the drive cannot access the data carrier.

Either the CD/DVD is damaged or dirty or you are using a data carrier that the drive cannot
read.

does not go out after inserting a CD/DVD, but instead

A26391-K164-Z120-1-7619, edition 2 33

Using your notebook

Inserting or removing a CD/DVD

The notebook must be switched on.

1

► Push the insert/eject button (1).

The drive tray will open.

► Pull the drive tray all the way out (2).

► Place the CD/DVD in the drive tray with the label facing upwards or remove an inserted

CD/DVD.

2

34 A26391-K164-Z120-1-7619, edition 2

Using your notebook

► Push in the drive tray until you feel it lock into place.

A26391-K164-Z120-1-7619, edition 2 35

Using your notebook

Manual removal (emergency removal)

In the event of a power failure or damage to the drive it may be necessary to manually remove the
CD/DVD.

► Switch the notebook off.

► Press a pen or a piece of wire (e.g. a paper clip) firmly into the opening.

The drive tray is unlocked and opens. You can now pull out the drive tray completely.

36 A26391-K164-Z120-1-7619, edition 2

Using your notebook

PC cards and ExpressCards

1

2

1 = ExpressCard slot

An ExpressCard slot (1) enables the operation of an ExpressCard/34 or ExpressCard/54. A PC card
slot (2) permits operation of a type I or type II PC card.

Please read the documentation on the PC card and/or on the ExpressCard and follow the

!

manufacturer's instructions.

Never use force when installing or removing a PC card or an ExpressCard.

Make sure that foreign objects do not fall into the PC card slot.

2 = PC

Card slot (CardBus or PCMCIA)

A26391-K164-Z120-1-7619, edition 2 37

Using your notebook

Installing ExpressCard

► Insert the ExpressCard in the upper slot guide with the connection contacts first.

► Gently push the ExpressCard into the slot until you feel it click into place.

Please see the documentation on the ExpressCard for driver installation instructions.

i

Also observe the corresponding information files (e.g.
*.PDF) on the driver CD and in the user manual of the operating system.

You can push the ExpressCard slot eject button into the notebook casing. Press the eject
button until it snaps in. This prevents the ExpressCard from being ejected accidentally.

*.TXT,

T *.DOC, *.WRI, *.HLP or

Removing ExpressCard

With the symbol in the task bar you can stop the ExpressCard:

► Left-click on the icon.

► Select the ExpressCard you want to stop and remove.

► Press the Enter key.

Wait for the dialogue box which tells you that it is now safe to remove the ExpressCard.

38 A26391-K164-Z120-1-7619, edition 2

Using your notebook

2

1

► Press the eject button (1) so that the ExpressCard entends somewhat from the notebook.

If the eject button is lowered, you must first cause the eject button to release from the notebook
casing. To do this, press the eject button until it pops out.

► Pull the ExpressCard carefully out of the slot (2).

A26391-K164-Z120-1-7619, edition 2 39

Using your notebook

Installing a PC card

► Insert the PC card, contacts first, into the lower slot guide.

► Gently push the PC card into the slot until you feel it click into place.

Consult the documentation supplied with the PC card for information on how to install the

i

necessary device drivers.

Also observe the corresponding information files (e.g.

*.TXT,

T *.DOC, *.WRI, *.HLP or

*.PDF) on the driver CD and in the user manual of the operating system.

You can push the PC card slot eject button into the notebook casing. Press the eject
button until it snaps in. This prevents the PC card from being ejected accidentally.

40 A26391-K164-Z120-1-7619, edition 2

Using your notebook

Removing a PC card

With the symbol in the task bar you can stop the PC card:

► Left-click on the icon.

► Select the PC card you want to stop and remove.

► Press the Enter key.

Wait for the dialogue box which tells you that it is now safe to remove the PC card.

2

► Press the eject button (1). The PC card will project further out of the notebook's case.

If the eject button is lowered, you must first cause the eject button to release from the notebook
casing. To do this, press the eject button until it pops out.

► Pull the PC card (2) out of the slot.

A26391-K164-Z120-1-7619, edition 2 41

1

Using your notebook

Integrated 56k modem

The integrated 56k modem supports all data communication applications, such as:

● Modem operation: High-speed downloads at up to 56,000 bit/s (V.9x). Downward-compatible to
V.34 modems.

● Fax mode: Transmitting and receiving at up to 14,400 bit/s

● Simple country adaptation with programme

The modem complies with the EU Directive 91/263/EEC (Telecommunications terminal equipment
directive) and has been checked in agreement with the guideline TBR-21.

The modem can be operated in the following countries:

Multifrequency (MFC) dialling:
Belgium, Denmark, Germany, Finland, France, Greece, Great Britain, Holland, Ireland, Iceland, Italy,
Luxembourg, Norway, Austria, Portugal, Sweden, Switzerland and Spain.

Pulse dialling:
Belgium, France, Holland and Italy.

Also in: Poland, Slovenia, South Africa and Hungary.

Connecting notebook modem to telephone connection

1

2

► Connect the modem cable supplied to the country-specific telephone adapter if necessary.

► Connect the modem cable to the modem port of the notebook (1).

► Connect the modem cable to your telephone wall socket (2).

42 A26391-K164-Z120-1-7619, edition 2

Using your notebook

Please note that the telephone line is busy and that you cannot use your telephone if the

i

modem cable is plugged into the telephone wall socket. Pull the modem cable out of the
telephone socket after you have finished your internet session or the fax mode and
reconnect the telephone cable.

Wireless LAN/ Bluetooth

The installation of a wireless LAN module not approved by Fujitsu Siemens

!

Depending on the device variant, wireless LAN/ Bluetooth may be integrated in your notebook. The
wireless LAN/ Bluetooth module is switched off in the delivered state.

Switching wireless LAN/ Bluetooth module on and off

Computers GmbH voids the permits (CE!, FCC) issued for this device.

OFF ON

► Slide the ON/OFF switch into the "ON" position to activate the wireless LAN/ Bluetooth module.

or

► Slide the ON/OFF switch into the "OFF" position to deactivate the wireless LAN/ Bluetooth

module.

A26391-K164-Z120-1-7619, edition 2 43

Using your notebook

When you switch off the Wireless LAN/ Bluetooth module, the Bluetooth function and the

i

Wireless LAN antenna are also switched off.

Pay attention to the additional safety precautions for devices with wireless LAN/ Bluetooth
provided in the "Safety" manual.

Details are contained in the online help for your wireless LAN software and in the
"Wireless LAN" manual. The "Wireless LAN" manual can be found on the
"Drivers & Utilities" CD/DVD.

Detailed information on using Bluetooth is provided on the CD for your Bluetooth software
(e.g. the "Widcomm Software Suite" CD).

Port Replicator (optional)

The Port Replicator is a docking device with which you can quickly connect your notebook to your
peripheral devices. Among other things, the Port Replicator is equipped with the standard ports for
serial data transmission, printer, monitor, audio, mouse and keyboard.

Additional information on the Port Replicator and on the various external devices that can

i

be connected to it is contained in the in the chapter entitled "Connecting external devices".

Connecting the notebook to the Port Replicator

!

i

► Switch the notebook off.

► Unplug the mains adapter from the mains socket.

► Pull the power adapter cable out of the DC socket (DC IN) of the notebook.

If you connect the notebook to the Port Replicator during operation, problems can occur.
We recommend that you switch off the notebook beforehand.

If the notebook is connected to the Port Replicator, you must connect the power adapter to
the Port Replicator. Otherwise some connections will not function.

When the notebook is connected to the Port Replicator, only one microphone port can
function. The microphone port on the notebook functions in the standard configuration. If
you would like to use the microphone port on the Port Replicator, you must switch over the
active microphone port under

When the notebook is connected to the Port Replicator, we recommend that the notebook
not be operated with the LCD screen closed. The resulting overheating can cause reduced
performance and increased activity of the integrated fan.

Start - Control Panel - Sounds and Audio Devices.

44 A26391-K164-Z120-1-7619, edition 2

Using your notebook

1

a

2

4

3

b

► Make sure that the hoop (a) is in the position illustrated.

► Position the notebook (1) so that the rear left-hand corner lies on the Port Replicator, as shown

in the illustration (b).

► Press down on the notebook’s rear corners so that it may lock into position.

► Connect the power adapter cable to the DC jack (DC IN) of the Port Replicator (2).

► Connect the power cable to the power adapter (3).

► Plug the power cable into the mains socket (4).

If the notebook is connected to a Port Replicator, the operating system creates an

i

hardware profile for the "Docked" mode. In this profile, for example, the setting is saved as
to which monitor was last used for output. This profile will be loaded, as soon as the
notebook is connected to any desired Port Replicator.

A26391-K164-Z120-1-7619, edition 2 45

Using your notebook

Switching on notebook via Port Replicator

2

1

► Press the Suspend/Resume button (1) of the Port Replicator.

The power-on indicator (2) of the Port Replicator lights up.

After switch-on a self-test (POST, Power On Self Test) is automatically carried out. Never

!

switch the notebook off during the self-test.

Switching off notebook via Port Replicator

► Close all programmes and shut down your operating system (please see operating system

manual).

If the notebook cannot be shut down properly, press the Suspend/Resume button of the

i

Port Replicator for approx. four seconds. The notebook switches off. However, any data
which have not been saved may be lost.

46 A26391-K164-Z120-1-7619, edition 2

Using your notebook

Disconnecting the notebook from the Port Replicator

!

► Switch the notebook off.

► Unplug the mains adapter from the mains socket.

It is not permitted to disconnect the notebook from the Port Replicator during operation.

1

2

► Press the button (1).

► Lift off the notebook (2).

A26391-K164-Z120-1-7619, edition 2 47

Security functions

Your notebook enables you to protect your system and personal data in a number of ways against
unauthorised access. By combining these options, you can achieve maximum protection for your
system.

In this chapter you will learn which security functions your notebook is equipped with, which
advantages these functions offer you and how to configure and use them.

Please consider that in the case of improper use, you yourself will also be unable to

!

access your system and your data. Please note therefore the following hints:

● Back up your data on external data carriers at regular intervals.

● Some security functions need you to choose a password. Please be sure to note

these passwords, as otherwise you will no longer be able to access your system.
We recommend that you make a note of the passwords and keep them in a safe
place.

If you lose both the user and the admin passwords, you must contact our help desk. The
telephone numbers are contained in the supplied help desk list. Passwords are not
covered by your warranty and a charge will be made for assistance.

Overview of all security functions

The following sections contain a brief description of the security functions that are provided with your
notebook as standard equipment.

Kensington Lock

With the Kensington MicroSaver, a sturdy steel cable, you can protect your notebook and your Port
Replicator from theft. Therefore, your notebook and your Port Replicator are equipped with a device
for the Kensington MicroSaver. The Kensington MicroSaver is available as an accessory.

Security panel

The security panel enables you to protect your notebook from unauthorised use with a password.
When a Security Panel password is activated, the notebook will not start without the correct insertion
of a password. The password is entered before the BIOS is read out and the hardware activated.

The password is requested from all suspend and resume modes. This ensures a high level of
security even with the energy-saving mode activated.

A26391-K164-Z120-1-7619, edition 2 49

Security functions

BIOS password protection

You can protect you personal data from unauthorised access with various passwords. By combining
these different options, you can achieve maximum protection for your system.

Password protection for the BIOS setup

With the Supervisor password you prevent unauthorised opening of the BIOS Setup, and with it
access to important system settings. In the
operating system and your hard disk.

Password protection for the operating system

With corresponding settings in the BIOS Setup you can block starting of the operating system. Only
those who know the supervisor or user password can access the system.

Password protection for your hard disk

BIOS Setup you can also activate protection for the

By activating the hard disk protection in the BIOS Setup you prevent unauthorised access to the hard
disk drive. The hard disk password is checked internally during each system start-up and ensures
that the hard disk can only be used in conjunction with the related device.

SmartCard reader

Your notebook is equipped with a SmartCard interface. You can purchase the "Mobile Secure IT
Suite" as an accessory. It contains a SmartCard and a SmartCard holder. Together with the
SmartCard interface this SmartCard holder serves as a versatile SmartCard reader. You can
purchase additional SmartCards as accessories. The SmartCard can be used as a particularly
secure alternative or as an addition to password protection. SmartCards are just as useful for digital
signatures or for encrypting e-mails.

You can also read out other cards with your SmartCard reader (e.g. cell phone cards, health
insurance cards, bank cards). For this purpose you also require the software matched to the
respective card.

The "Mobile Secure IT Suite" contains several adapters for your cell phone cards. You will find the
trial version of a program with which you can conveniently manage your cell phone data and
messages on your notebook on the "Security Drivers & Tools" CD.

Trusted Platform Module (optional)

A Trusted Platform Module (TPM), i.e. a special security chip, is integrated in your notebook. This
module functions like a permanently installed SmartCard. However, the TPM is not linked to a user
like a SmartCard, but instead to a hardware system. The TPM contains a unique code. As a result,
the TPM is used for the clear identification and authentication of the notebook. Keys are saved in the
TPM. The TPM is also used for encryption and decryption of user-specific cryptography keys saved
on data carriers.

50 A26391-K164-Z120-1-7619, edition 2

Security functions

Brief overview of the security functions

Security function Type of protection Preparation

Kensington Lock Mechanical Mount and lock Kensington

MicroSaver (accessory)

Security panel Hardware password protection

with Supervisor and User
password. The passwords are
numeric combinations. More
than 750,000 combinations are
possible.

BIOS password protection Password protection for BIOS

, operating system and

Setup

hard disk with Supervisor and
User password. The passwords
consist of a maximum of eight
alphanumeric characters.

SmartCard reader PIN and SmartCard protection

for operating system

Trusted Platform Module
(optional)

Identification and authentication
of the notebook

Install the programs provided
and specify the numeric
combinations for the Supervisor
and User passwords using
these programs.

Specify at least one Supervisor
password in the
activate the password
protection for the operating
system and hard disk as
desired.

Insert SmartCard holder
(accessory).
Install the corresponding
software, e.g.
(accessory).
Specify a password when using

Smarty software.

the

Define a supervisor password
and activate the TPM (

) in the BIOS Setup.

Chip

BIOS Setup and

Smarty

Security

A26391-K164-Z120-1-7619, edition 2 51

Security functions

Using Kensington Lock on notebook

With the Kensington MicroSaver, a sturdy steel cable, you can help protect your notebook from theft.
For this reason your notebook is equipped with a device for the Kensington MicroSaver. The
Kensington MicroSaver is available as an accessory.

1 1

► Mount the Kensington MicroSaver on one of the two devices (1) of your notebook.

52 A26391-K164-Z120-1-7619, edition 2

Security functions

Using Kensington Lock on Port Replicator

With the Kensington MicroSaver, a sturdy steel cable, you can protect your notebook and your Port

Replicator from theft. For this reason your Port Replicator is equipped with two devices for the

Kensington MicroSaver. The Kensington MicroSaver is available as an accessory.

2

1

1 = Kensington Lock device 2 = Kensington Lock device

Protecting Port Replicator against theft

► Fit the Kensington MicroSaver on the device (1) on your Port Replicator.

Protecting Port Replicator and notebook against theft

► Connect the notebook to the Port

Replicator.

► Push the switch into the "Lock" position.

► Fit the Kensington MicroSaver on the

device (2) on your Port Replicator.

A26391-K164-Z120-1-7619, edition 2 53

Security functions

Configuring and using Security Panel

Enter4321

Security panel

Configuring Security Panel

When you put your notebook into operation for the first time, the Security Panel is not activated yet.
Assign the necessary passwords with the programs FJSECS.EXE (Supervisor password) and
FJSECU.EXE (User password). These programs are ready for installation in the folder AddOn and are
also provided on the "Drivers & Utilities" CD/DVD.

You require the User password each time you want to start your notebook (or want to return to your
working interface from the energy-saving mode). Should you forget your User password, you can
unlock the notebook with the Supervisor password and assign a new User password.

We recommend that you make a note of the security passwords and keep them in a safe

!

To set the passwords, proceed in the following order:

place.

If you should have forgotten both the User password and the Supervisor password you
cannot start your notebook any more. In this case you must call our Help Desk. The
deletion of security passwords is not a warranty case and is therefore subject to charge.

Back up your data on external data carriers at regular intervals.

Setting a supervisor password

The setup programme can be found under Start - AddOn.

► Double-click on the symbol to start the setup programme for

The programme starts.

or

54 A26391-K164-Z120-1-7619, edition 2

FJSECS.EXE.

Security functions

► Enter the programme name FJSECS.EXE under Start - Run.

► Click on

The programme starts.

The program instructions will help you configure the password.

i

OK.

You see a field with five lines and 4 keys each
with the numbers 1 to 4 for selecting your
password. You can select one number or a
combination of several numbers in each line.

► Click one to four keys in the first line.

► You can also click a key or key combination

in additional lines if desired.

Here it is important that you do not skip a
line. In the end your password consists of
one to five numbers or one to five number

With a combination you must press the security keys with these numbers simultaneously
later when entering the password.

combinations.

An example:

Here the combination 2, 3 was selected in the
first line, the number 4 in the second line, the
combination 1, 3 and 4 in the third line, the
number 2 in the fourth line and finally the
combination 1, 2, 3 and 4 in the fifth line.

In this case the supervisor password is then:

2/3 4 1/3/4 2 1/2/3/4

Assigning the user password

The setup programme can be found under Start - AddOn.

► Double-click on the symbol to start the setup programme for

The programme starts.

or

► Enter the programme name

► Click on

The programme starts.

The program instructions will help you configure the password. Enter the user password with its
numbers and number combinations in the same way as the supervisor password.

OK.

FJSECU.EXE under Start - Run.

FJSECU.EXE.

A26391-K164-Z120-1-7619, edition 2 55

Security functions

Using Security Panel

Entering security password

During the next reboot a key symbol
activated. Your notebook does not start up until you have correctly entered your selected user
password.

For the example in the section "Setting a supervisor password" (2/3 4 1/3/4 2 1/2/3/4), the
following steps are necessary:

► Simultaneously press the security keys 2 and 3.

► Press the security button 4.

► Simultaneously press the security keys 1, 3 and 4.

► Press the security button 2.

► Simultaneously press the security keys 1, 2, 3 and 4.

► Then press the Enter key to complete the entry.

Your notebook boots.

The Security Panel is never activated with the functions

i

Password error alarm

If the password is entered incorrectly three times, a one-minute alarm is triggered. If the correct
password is still entered during the alarm, the notebook boots as usual.

Time Resume. This means the notebook boots without password entry with the functions
named.

in the display field indicates that Security Panel is

Wake on Ring, Wake on LAN and

After one minute the notebook stops the alarm. The user must press the Suspend/Resume key. The
key symbol
Upon correct entry the notebook boots.

Changing or removing security password

After you have installed the programs FJSECS.EXE and FJSECU.EXE, you will find the entry Security
control

this case follow the instructions of the programme.

under Start - Programs. Here you can change or completely remove your user password. In

appears in the display field - the user must now enter the correct user password.

56 A26391-K164-Z120-1-7619, edition 2

Security functions

Configuring password protection in BIOS Setup

Before using the various options of password protection for your data security in the

, please note the following hints:

!

i

Setup

● Please keep in mind your passwords in any case, as you will not be able to access

BIOS Setup and/or your system any longer, if you forget both the user password

your
and the supervisor password.
Passwords are not covered by your warranty and a charge will be made for
assistance.

● Back up your data on external data carriers at regular intervals.

Passwords can be up to eight characters long. You can use all alphanumeric characters
and need not distinguish between uppercase and lowercase characters.

BIOS

Password protection for BIOS Setup (supervisor and user
password)

We recommend that you print out the following instructions, as these cannot be displayed while
setting the password.

You prevent unauthorised opening of the BIOS Setup with both the supervisor and the user password.
With the supervisor password you have access to all functions of the
password only to part of the functions. You can only set a user password if a supervisor password
has already been assigned.

Please refer to section "Settings in BIOS Setup" for a description of calling and operating

BIOS Setup.

i

the

BIOS Setup, and with the user

Set the supervisor and user password

► Call BIOS Setup and select the Security menu.

► Mark the

Enter new Password: you are then requested to enter a password.

With

► Enter the password and press the Enter key.

Confirm new Password you are asked to confirm the password.

With

► Enter the password again and press the Enter key.

Notice: Changes have been saved you receive a confirmation that the new password has been

With
saved.

A26391-K164-Z120-1-7619, edition 2 57

Set Supervisor Password field and press the Enter key.

Security functions

► To assign the user password, mark the field Set User Password and proceed exactly as when

configuring the supervisor password.

If you do not want to make any other settings, you can exit BIOS Setup.

► Select the

The notebook is rebooted and the new password is effective. If you now want to open the
you must first enter your supervisor or user password. Please note that you only have access to a
few BIOS settings with the user password.

Exit Saving Changes option in the Exit menu.

BIOS Setup,

Changing supervisor or user password

► Recall BIOS Setup and select the Security menu.

When changing the password, proceed exactly as for password assignment.

You can only change the supervisor password when you have logged into the
supervisor password.

BIOS Setup with the

Cancelling passwords

To cancel a password (without setting a new password) run the following steps:

► Call

► Mark the

With

► Press the Enter key twice.

► Select the

BIOS Setup and select the Security menu.

Set User Password or Set Supervisor Password field and press the Enter key.

Enter new Password you will then be asked to enter a password.

Exit Saving Changes option in the Exit menu.

Your notebook will now restart and the password is cancelled.

With the supervisor password you simultaneously deactivate the user password.

Password protection for starting the operating system

With the supervisor password or the user password, you have assigned in the

i

(see section "Set the supervisor and user password"), you can also prevent booting of the
operating system.

Activating system protection

► Call BIOS Setup and select the Security menu.

► If you have not assigned BIOS passwords yet, define the supervisor and the user password

now, if desired (see "Set the supervisor and user password" section).

► Mark the

► Select the

If you do not want to make any other settings, you can exit

► Select the

The notebook reboots and you are asked to enter your password (the supervisor or user password).

Password on Boot field and press the Enter key.

Every Boot entry and press the Enter key.

BIOS Setup.

Exit Saving Changes option in the Exit menu.

BIOS Setup

58 A26391-K164-Z120-1-7619, edition 2

Security functions

Deactivating system protection

► Call BIOS Setup and select the Security menu.

► Mark the

► Select

If you do not want to make any other settings, you can exit

► Select the

The notebook reboots and there is no longer any password protection for the operating system.

Password on Boot field and press the Enter key.

Disabled and press the Enter key.

BIOS Setup.

Exit Saving Changes option in the Exit menu.

Password protection for hard disk

The had disk password prevents unauthorised access to the hard disk drives and is

i

Activating hard disk protection

► Call BIOS Setup and select the Security menu.

► If you have not assigned BIOS passwords yet, define the supervisor and the user password

► Mark the

► Mark the

checked internally each time the system is booted. The condition for this is that you have
assigned at least the supervisor password.

now, if desired (see "Set the supervisor and user password" section).

Hard Disk Security field and press the Enter key.
Set Primary Master Password field and press the Enter key.

Enter new Password: you are then requested to enter a password.

With

► Enter the password and press the Enter key.

Confirm new Password you are asked to confirm the password.

With

► Enter the password again and press the Enter key.

Notice: Changes have been saved you receive a confirmation that the new password has been

With
saved.

► If you want to assign the password for the second hard disk, mark the field

Password

The field

If you do not want to make any other settings, you can exit

► Select the

The notebook reboots and your hard disk is now protected with a password. The password request
becomes active as soon as the hard disk is installed in another computer and the computer is
started.

and proceed exactly as when configuring the password for the first hard disk.

Password Entry on Boot is set to Enabled in the default setting.

BIOS Setup.

Exit Saving Changes option in the Exit menu.

Set Secondary Master

A26391-K164-Z120-1-7619, edition 2 59

Security functions

Deactivating hard disk protection

To cancel a password (without setting a new password) run the following steps:

► Call

► Mark the

► Mark the

With

► Press the Enter key twice.

► Select the

Your notebook will now restart and the password is cancelled.

With the password for the first hard disk you simultaneously deactivate the password for the second
hard disk.

► Select the

The notebook reboots and there is no longer any password protection for the hard disk.

BIOS Setup and select the Security menu.

Hard Disk Security field and press the Enter key.
Set Primary Master Password field and press the Enter key.

Enter new Password you will then be asked to enter a password.

Exit Saving Changes option in the Exit menu.

Exit Saving Changes option in the Exit menu.

Configuring and using SmartCard reader

2

1 = PC card slot with SmartCard Interface 1 + 2 = SmartCard reader
2 = SmartCard holder

To use the SmartCard reader, you must install a SmartCard holder in your notebook. The SmartCard
holder is contained in the "Mobile Secure IT Suite", which is available as an accessory.

60 A26391-K164-Z120-1-7619, edition 2

1

Security functions

Configuring SmartCard reader

Do not use force when installing and removing the SmartCard holder.

!

Make sure that foreign objects do not fall into the SmartCard holder.

► Insert the SmartCard holder in the lower slot guide with the connection contacts first.

► Carefully slide the SmartCard holder into the slot with the sticker facing upward until it audibly

engages.

You can lower the eject button into the notebook casing. Press the eject button until it

i

Installing drivers

Windows will detect the installed SmartCard holder as new hardware and will search for the chip
driver. The driver is provided on the "Security Drivers & Tools" CD, which is also included with the
"Mobile Secure IT Suite".

► Follow the instructions that appear on the screen after inserting the CD.

The SmartCard reader is now configured.

i

snaps in. This prevents the SmartCard holder from being ejected accidentally.

To remove the SmartCard holder, proceed exactly as for a PC card (see "Using your
notebook" chapter, "Removing a PC card" section).

A26391-K164-Z120-1-7619, edition 2 61

Security functions

SmartCards

SmartCards are not supplied as standard equipment. You can use all SmartCards that comply with
the ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers.

With the appropriate software you can use your SmartCard as an alternative to password protection,
but also as a digital signature, for encrypting your e-mails or for homebanking.

We recommend that you always use two SmartCards. Always keep one of the SmartCards in a safe
place if you carry the other SmartCard with you.

The SmartCard can only be used with a PIN so protection is maintained even when the

i

Inserting the SmartCard

SmartCard is lost. The SICRYPT SmartCard, that is included in the "Mobile Secure IT
Suite", is locked after an incorrect PIN is input three times, to ensure maximum security for
you.

The first time you use your SmartCard you must enter the preset PIN provided by the
SmartCard manufacturer or your system administrator.

Do not use force when inserting and removing the SmartCard.

!

Make sure that foreign objects do not fall into the SmartCard holder.

► Slide the SmartCard into the SmartCard reader with the chip facing upward and at the front.

When the SmartCard is properly inserted, it protrudes by approximately 1.5 cm.

62 A26391-K164-Z120-1-7619, edition 2

Security functions

Application examples

SmartCard as device protection

After you insert the SmartCard, you are prompted in the logon screen to enter your PIN. Upon correct
entry the SmartCard is checked and the operating system is booted.

The SmartCard remains in the SmartCard reader during the entire work session.

In the

Smarty software you can specify how the user is to log on to the operating system:

i

SmartCard for protecting your opened documents

In conjunction with software such as Smarty (accessory), the SmartCard allows you to interrupt your
work. So you can leave your notebook unattended without unauthorised persons being able to
access your opened documents and data.

● only with SmartCard and PIN

● either with SmartCard and PIN or with password entry

To install, configure and use Smarty, please see the documentation and online help on the
CD for the Smarty software.

► Pull the SmartCard out of the notebook during your work session.

A window appears stating that the system is locked.

► When you want to continue your work, insert the SmartCard and enter your PIN.

You return to your opened documents.

Using SmartCard reader with your cell phone card

Your "Mobile Secure IT Suite" contains black plastic adapters into which you can slide your GSM
card.

► Insert the adapter in the SmartCard reader with the GSM card first.

► Install the

Now you can comfortably manage both your data (telephone numbers, addresses) and your
messages (SMS) from your notebook.

SIMEdit! software from the "Security Drivers & Tools" CD.

A26391-K164-Z120-1-7619, edition 2 63

Security functions

SmartCard as system protection (SystemLock)

With SystemLock, the notebook can only be started with an initialised SmartCard (SICRYPT or
CardOS) and personal identification number (PIN). SmartCard and PIN are already checked during
system booting in the
following conditions must be met:

● You must configure a SmartCard reader (see "Configuring and using SmartCard reader")
section.

● You must install

● You must initialise two SmartCards (one Supervisor SmartCard and one User SmartCard).

All new SmartCards have a preset PIN (Personal Identification Number) and a preset PUK

i

Access rights of the SmartCards

New SmartCards have only a preset PIN and a preset PUK. The initialisation is carried out after
entering the PUK. Access rights and an individual PIN are not assigned until the SmartCard is
initialised. Depending on which access rights the SmartCard is assigned, this is referred to as a User
SmartCard or a Supervisor SmartCard.

(Personal Unblocking Key).

On SICRYPT and CardOS SmartCards PIN and PUK are preset to

For reasons of security, we recommend that you change both PIN and PUK.

BIOS Setup, i.e. before the operating system is booted. To use SystemLock, the

SystemLock on your notebook.

12345678.

The following table shows an overview of the rights associated with each SmartCard type when a
PIN or PUK is entered:

Rights

System start-up X X
Calling BIOS Setup X X

Changing own PIN X X X

Unblocking all blocked SmartCards X

Creating user SmartCard X
Deactivating SystemLock X

Installing SystemLock

During initial installation, the first SmartCard becomes the Supervisor SmartCard. Together with the
PUK, it has all access rights, and should therefore be kept in a safe place. Before you can configure
SystemLock, you must assign a Supervisor password and a User password in the BIOS Setup.

► Assign a Supervisor password and a User password in the

password protection in BIOS Setup" section).

User SmartCard Supervisor SmartCard
PIN PUK PIN PUK

BIOS Setup (see the "Configuring

Then you must initialise the Supervisor SmartCard and the User SmartCard and switch over the
SmartCard Security (SystemLock) from Disabled to Enabled.

64 A26391-K164-Z120-1-7619, edition 2

Security functions

Initialise the Supervisor SmartCard and the User SmartCard and activate the SmartCard
Security (SystemLock)

► Call BIOS Setup and select the Security menu.

► Mark the

► Mark the

► Select the

► Now insert your SmartCard and select

► Enter your PUK in the

The following message appears: Supervisor SmartCard initialized

After you have successfully initialised your Supervisor SmartCard, you must initialise the User
SmartCard:

► Mark the

► Now insert your User SmartCard, enter your PUK in the

key.

The following message appears: User SmartCard initialized

i

Changing PIN and PUK

► Call

► Mark the

SmartCard Security field and press the Enter key.
SmartCard SystemLock field and press the Enter key.

Enabled field and press the Enter key.

Yes in the Setup Confirmation window.

Enter PUK field and press the Enter key.

Initialize User SmartCard field and press the Enter key.

Enter PUK window and press the Enter

Your Supervisor and User SmartCard are now ready to use. However, for security reasons
we urgently recommend that you change your PIN and your PUK.

BIOS Setup and select the Security menu.

SmartCard Security field and press the Enter key.

► Mark the

► Insert the SmartCard for which you want to change the PIN and press the Enter key.

► In the

confirm it again in the

The following message appears: PIN has been changed

To change your PUK, you must select the

i

Change PIN field and press the Enter key.

Change PIN window, first enter your old PIN, assign your new PIN in the next line and

Confirm New Pin window.

Change PUK field and carry out the same steps.

For the new PIN and new PUK , 4 to 8-digit numbers are acceptable.
For security reasons, we recommend that you change the PIN and PUK for every
SmartCard, and use an 8-digit number each time.

A26391-K164-Z120-1-7619, edition 2 65

Security functions

Switching on the PC with SystemLock

If you switch on the notebook with an On/Off switch then the following message appears:

Insert a SmartCard

► Insert your SmartCard.
The following message appears: Enter PIN:

► Enter your PIN.

If you have entered the PIN correctly, the operating system is booted.

If you have entered the PIN incorrectly once or twice, then the following message appears:

Invalid PIN/PUK

If you have entered the PIN incorrectly three times, the SmartCard is blocked and the following
message appears:

The SmartCard is blocked

The SmartCard can only be enabled again by entering the PUK.

Deactivating SmartCard as system protection (SystemLock) again

If you no longer want to use this security function of your notebook, you must deactivate the
SmartCard SystemLock function in the BIOS Setup. This can only be done with the Supervisor
SmartCard.

► Call BIOS Setup and select the Security menu.

► Mark the

► Mark the

► Select the

SmartCard Security field and press the Enter key.
SmartCard SystemLock field and press the Enter key.

Disnabled field and press the Enter key.

Trusted Platform Module (optional)

To use the TPM, you must be sure to activate the TPM in the BIOS Setup before the software
installation. The condition for this is that you have assigned at least the supervisor password (see

the "Set the supervisor and user password" section).

You can start the
Activate the TPM by selecting the entry Enabled for Embedded Security Chip in the Security menu. If you

have activated the TPM, the menu item

You can use this menu item to delete the holder in the TPM. However, you can then no

!

longer access the data you have encrypted on the holder-based keys.

BIOS Setup by pressing the F2 key while booting the system.

Clear Security Chip appears.

66 A26391-K164-Z120-1-7619, edition 2

Security functions

On the supplied TPM software CD/DVD you will find software that, in conjunction with the TPM,
enhances the security of your system. Information on using the TPM and the related software is
provided on the TPM software CD/DVD.

If you use TPM and the software on the TPM software CD/DVD, we strongly recommend

i

When the TPM is activated, it initially takes control of the notebook during each start-up to check all
hardware components and the
checks the operating system, certain drivers and applications. Should a component not have a valid
certificate, the TPM refuses this component access to protected content.

For example, with the TPM activated, data can be generated which can only be read or run on this
device. The support of security protocols, such as SSL (Secure Socket Layer) for Internet
connections, IPSec (LAN encryption), S-MIME (e-mail encryption, WLAN encryption and others) is
also possible.

that you use the emergency restoration function and create a medium (e.g. floppy disk,
network drive) for restoration in emergencies.

You can only re-access your encrypted data using the medium you created for emergency
restoration if, for example, a security key is lost due to hardware faults.

BIOS Setup for trustworthiness. In the further course of operation, it

Troubleshooting

Security panel

You have forgotten your password or passwords.

If you have forgotten the user password, you can reset the forgotten user password and specify a
new user password with the supervisor password.

If the Security panel is active and you have forgotten both the user password and the supervisor
password, then contact our help desk. You must provide proof of ownership for the notebook. Then
the Help Desk will refer you to our service partner, who will unlock your notebook (for a charge).

BIOS passwords

You have forgotten your user and/or supervisor password.

If you have forgotten your user password, enter the supervisor password or contact your system
administrator. If the supervisor password is also no longer available, contact our help desk. You must
provide proof of ownership for the notebook. Then the Help Desk will refer you to our service partner,
who will unlock your notebook (for a charge).

SmartCard reader

Your SmartCard is not recognised.

Make sure you have inserted your SmartCard into the SmartCard holder with the chip facing upward.
Also make sure you are using a supported SmartCard. Your SmartCard must comply with the ISO
standard 7816-1, -2 or -3.

You have forgotten your PIN.

If you work in a network, contact your system administrator, who can unlock your notebook with an
Admin PIN.

A26391-K164-Z120-1-7619, edition 2 67

Security functions

You have lost your SmartCard.

If you work in a network, contact your system administrator, who can boot your notebook with an
Admin SmartCard.

You have lost your user and/or supervisor SmartCard.

If you have lost your User SmartCard, you can continue working with the Supervisor SmartCard and
can initialise a new User SmartCard or deactivate the
Supervisor SmartCard, you can also continue working, but you no longer have all rights and cannot
initialise another Supervisor-SmartCard.

SystemLock function. If you have lost the

i

Please contact our help desk. You must provide proof of ownership for the notebook. Then the Help
Desk will refer you to our service partner, who will unlock your notebook (for a charge).

If you have lost both SmartCards, you cannot boot your system.

68 A26391-K164-Z120-1-7619, edition 2

Connecting external devices

!

Under all circumstances, please observe the safety notes provided in the "Important notes"
chapter.

Read the documentation on the external device before connecting it.

Do not connect or disconnect cables during a thunderstorm.

Do not pull on the cable when disconnecting a cable. Always take hold of the actual plug.

Follow the steps below in order, when connecting or disconnecting devices to your
notebook:

Connecting devices to notebook

1. Turn off all power and equipment switches.

2. Remove all power plugs from the mains outlets.

3. Connect all the cables to the notebook and the external devices.

4. Plug all data communication cables into the utility sockets.

5. Plug all power cables into the mains outlets.

Disconnecting devices from notebook

1. Turn off all power and equipment switches.

2. Remove all power plugs from the mains outlets.

3. Unplug all data communication cables from the utility sockets.

4. Disconnect all the cables from the notebook and the external devices.

A26391-K164-Z120-1-7619, edition 2 69

Connecting external devices

Connections on notebook

1

2

3

4

5

6

1 = DC jack (DC IN)
2 = Monitor port (with port cover folded open)
3 = S Video out socket

When the notebook is connected to the Port Replicator, the audio connections on the

i

notebook are deactivated: Line In socket, microphone jack and headphone port.

4 = Microphone port/Line-In
5 = Headphones port/Line Out
6 = FireWire port

70 A26391-K164-Z120-1-7619, edition 2

Connecting external devices

1

2

1 = USB port 2 = Modem port

12 3

1 = Infrared interface 3 = LAN port
2 = USB ports

A26391-K164-Z120-1-7619, edition 2 71

Connecting external devices

Ports on the Port Replicator

9

8

1 = LAN port
2 = Serial port
3 = DVI-D port (digital)
4 = Monitor port (analogue)
5 = Parallel port

6 = PS/2 port (for keyboard or mouse)
7 = USB ports
8 = Headphones port
9 = Microphone jack

1

2

3

4

5

6

7

2

1 = Connector of the Port Replicator for the

docking port on the underside of the
notebook

Some of the devices that you connect require special drivers (see the operating system

i

72 A26391-K164-Z120-1-7619, edition 2

and device documentation).

1

2 = DC jack (DC IN)

Connecting external devices

Connecting an external monitor to the notebook

An external monitor can be connected to the notebook. The notebook graphics card supports
extended resolutions up to 1600 x 1200 and 16.7 million colours at 85 Hz.

Using the
and the LCD screen.

► Switch off the notebook and the external monitor.

► Connect the data cable of the external monitor to the monitor port of the notebook.

► First switch on the monitor and then the notebook.

Setting the refresh rate for your external monitor

The refresh rate must be correctly set so that the image does not flicker.

► Select the monitor type in the menu

► Adjust the refresh rate and then click

!

Fn + F10 key combination you can switch back and forth between the external monitor

Start - Control Panel - Appearance and Themes - Display -

Settings - Advanced - Display

If the refresh rate set is too high, the monitor may be damaged. Please see the
documentation included with your monitor for the maximum possible refresh rate.

.

Apply.

Connecting an external monitor to the Port Replicator

An external monitor can be connected to the notebook. The notebook graphics card supports
extended resolutions up to 1600 x 1200 and 16.7 million colours at 85 Hz.

Using the
and the LCD screen.

► Switch off the notebook and the external monitor.

► Connect the external monitor's data cable to the monitor port (analogue) an on the Port

or

► Connect the external monitor's data cable to the DVI-D port (digital) on the Port Replicator.

► First switch on the monitor and then the notebook.

i

Fn + F10 key combination you can switch back and forth between the external monitor

Replicator.

If the notebook is connected to a Port Replicator, the operating system creates an
hardware profile for the "Docked" mode. The setting with the last screen used for output is
saved in this profile. This profile will be loaded, as soon as the notebook is connected to
any desired Port Replicator.

A26391-K164-Z120-1-7619, edition 2 73

Connecting external devices

Setting the refresh rate for your external monitor

The refresh rate must be correctly set so that the image does not flicker.

► Select the monitor type in the menu

Settings - Advanced - Display

► Adjust the refresh rate and then click

If the refresh rate set is too high, the monitor may be damaged. Please see the

!

documentation included with your monitor for the maximum possible refresh rate.

.

Start - Control Panel - Appearance and Themes - Display -

Apply.

Connecting an external keyboard

You do not need to switch your notebook off.

► Connect the external keyboard to the PS/2 port on the Port Replicator.

Connecting an external PS/2 mouse

You do not need to switch your notebook off.

► Connect the mouse to the PS/2 port of the Port Replicator.

Using the parallel port

► Switch the notebook off.

► Connect the data cable of the printer to the parallel interface on the Port Replicator.

► Plug the printer power cable into the mains outlet.

► First switch the printer on, then the notebook.

74 A26391-K164-Z120-1-7619, edition 2

Connecting external devices

Connecting USB devices

On the USB ports you can connect external devices that also have a USB port (e.g. a printer, a
scanner or a modem).

USB devices are hot-pluggable. This means you can connect and disconnect devices

i

► Connect the data cable to the external device.

► Connect the data cable to the USB port of the notebook.

i

while your operating system is running.

Additional information can be found in the documentation for the USB devices.

or

Connect the data cable to the USB port on the Port Replicator.

Device drivers

Some USB devices will be automatically recognised and installed by your operating
system. However, newer devices will need to be installed using the supplied CD / DVD.
Always follow the instructions supplied with the device to complete the installation.

Connecting external audio devices

High Definition Audio

i

Microphone jack

Via the microphone port you can connect an external microphone to your notebook.

Headphones port

Via the headphone port you can connect either headphones or external loudspeakers to your
notebook.

Your notebook is equipped with the HDA (High Definition Audio) function. As soon as a
plug is connected to one of the audio sockets, a popup window of the audio driver appears
on the screen. In this window you can enter which audio device you have connected (e.g.
headphones or loudspeakers on the audio output). This ensures an optimum sound
experience.

A26391-K164-Z120-1-7619, edition 2 75

Connecting external devices

Connecting FireWire devices

External devices such as digital audio/video devices or other high-speed devices can be connected
to the FireWire port. The FireWire port operates at a speed of 400 Mbit per second.

FireWire devices are hot-pluggable. Therefore, the cables of FireWire devices can be

i

► Connect this data cable of the external devices to the FireWire port of the notebook.

► Plug the power cable of the external device into the mains socket.

connected and disconnected with the system switched on.

Additional information is provided in the documentation of the FireWire devices.

Connecting an external device to S-Video Out

You can connect a TV set or a projector to the notebook.

► Switch off the notebook and the external device.

► Connect the external device to the S-Video Out socket of your notebook.

► First switch the external device on and then the notebook.

Activating the external TV / projector

► To do this, select the TV/projector in the menu Start - Control Panel - Appearance and Themes -

Display - Settings - Advanced - Intel External Graphics.

► Click on

i

Apply.

You can set which key combination you use to switch over the screen output in the menu

Start - Control Panel - Appearance and Themes - Display - Settings - Advanced - Intel External
Graphics

You must end the playback program (e.g. DVD playback program) before you switch over
the screen output to a TV/projector.

.

76 A26391-K164-Z120-1-7619, edition 2

Memory expansion

Your notebook has 256 Mbyte - 2 Gbyte of main memory installed, depending on the upgrade level.
The notebook will not start without memory modules, as no fixed main memory is installed.

Your notebook supports the Dual-Channel DDR2 technology, which increases the processor and
main memory performance.

The Dual-Channel DDR2 technology can only be used with two identical memory modules.

i

An installation overview is provided in the following table:

Memory slot 1 Memory slot 2 Mode Performance Total main memory

When two different memory modules are installed, only the "single-channel" performance
is supported.

256 MB - Single channel Single channel 256 MB

256 MB 256 MB Dual channel

interleave mode

256 MB 512 MB Dual channel

asymmetric

mode

256 MB 1 GB Dual channel

asymmetric

mode

512 MB - Single channel Single channel 512 MB

512 MB 256 MB Dual channel

asymmetric

mode

512 MB 512 MB Dual channel

interleave mode

512 MB 1 GB Dual channel

asymmetric

mode

1 GB - Single channel Single channel 1 GB

1 GB 512 MB Dual channel

asymmetric

mode

Dual channel 512 MB

Single channel 768 MB

Single channel 1,25 GB

Single channel 768 MB

Dual channel 1 GB

Single channel 1,50 GB

Single channel 1,25 GB

1 GB 512 MB Dual channel

1 GB 1 GB Dual channel

A26391-K164-Z120-1-7619, edition 2 77

Single channel 1,50 GB

asymmetric

mode

Dual channel 2 GB

interleave mode

Memory expansion

Installing and removing the memory extension

!

► Switch the notebook off.

► Close the LCD screen so that it locks into place.

► Unplug the mains adapter from the mains socket.

► Disconnect all cables connected to the notebook.

► Remove the battery (see "Using your notebook" chapter, "Removing battery" section).

Please note the information provided in the "Notes on installing and removing boards and
components" section in the "Important notes" chapter.

The notebook must be switched off when installing/removing the memory modules, it
must not be in Suspend mode.

Use only memory extensions of the manufacturer which have been approved for your
notebook (256, 512 Mbyte modules or 1 Gbyte modules of the type DDR2 533
SO-DIMM).

Never use force when installing or removing memory modules.

Make sure that foreign objects do not fall into the memory module compartment.

► Place the notebook upside down on a flat surface.

Removing cover

1

1

2

► Remove the screws (1).

► Pull off the cover from the notebook in the direction of the arrow (2).

78 A26391-K164-Z120-1-7619, edition 2

Memory expansion

Removing a memory module

3

2

1

1

► Carefully push the two mounting clips outwards (1).

The memory module will flap upward (2).

► Pull the memory module out of its slot in the direction of the arrow (3).

A26391-K164-Z120-1-7619, edition 2 79

Memory expansion

Installing a memory module

2

1

3

3

a

► Insert the memory module with the contacts and the recess (a) facing the slot (1).

► Carefully push the memory module downwards until it engages noticeably (2).

Mounting the cover

1

1

2

2

► Position the cover on its slot in the direction of the arrow (1).

► Fasten the cover with the screws (2).

► Reinstall the battery (see "Using your notebook" chapter, "Inserting battery" section).

► Turn the notebook over and place it on a flat surface.

► Reconnect the cables that you disconnected before.

80 A26391-K164-Z120-1-7619, edition 2

Energy saving functions

The notebook uses less power when the power management features are enabled. You will then be
able to work longer when using the battery before having to recharge it.

You can also use energy saving modes such as Standby or Hibernate for times when you are not
using your notebook but want to keep coming back to it.

If you are connecting to a network, or the Internet, we advise you to turn off the energy

!

saving modes as they interrupt your connection.
When you are finished working with your notebook we advise you to come out of an
energy saving mode and then turn off as normal.
Never turn off your notebook while it is in an energy saving mode.
If the notebook is in an energy-saving mode mode:

● Do not connect any external devices.

● Do not disconnect any external devices.

● Do not disconnect the notebook from the Port Replicator.

● Do not attempt to switch the notebook on if the built-in battery is flat.

● Do not add or remove RAM.

● Do not add or remove a PC card.

● Do not replace or remove the battery.

Standby mode

► Press the Suspend/Resume button to switch the Standby mode on and off.

A26391-K164-Z120-1-7619, edition 2 81

Energy saving functions

You can configure the Suspend/Resume button under

i

In the Standby/Suspend-to-DRAM mode the content of your main memory is saved by continuing to
supply the main memory with power, while the processor, monitor, hard disk and other internal
components are switched off. This mode is activated whenever you press the Suspend/Resume
button. Saving is also triggered when you do not make an entry on your notebook for a certain time.
When you resume work, your notebook returns to the place at which you discontinued working.

i

You can set the power-management features for your notebook under Start - Control Panel ­Performance and Maintenance - Power Options

i

and Maintenance - Power Options - Advanced

If you use an integrated LAN/Modem, a PC-LAN card or a PC modem card, we do not
recommend switching over to the Standby mode, as this may lead to an interruption in the
network connection.

When you press the Suspend/Resume button for more than 4 seconds, your notebook will
switch off.

.

Additional information on this service programme is contained in your operating system
help files.

.

Start - Control Panel - Performance

82 A26391-K164-Z120-1-7619, edition 2

Settings in BIOS Setup

In BIOS Setup you can set the system functions and the hardware configuration of the notebook. The
settings can only be changed via the keyboard.

When it is delivered, the notebook is set to factory default settings. You can change these settings in

BIOS Setup. Any changes you make take effect as soon as you save and quit the BIOS Setup.

BIOS Setup programme contains the following menus:

The

Main: for system settings as time, date, hard disk and monitor selection
Advanced: for system settings such as ports and keyboard
Security: for password settings and safety functions
Boot: for configuring the boot sequence
Info: for displaying the system configuration (e.g. processor and memory configuration)
Exit: to exit the BIOS Setup

Start BIOS Setup

► Restart the notebook (switching ON/OFF or warm boot).

The following display briefly appears on the screen during start-up:

<ESC> Diagnostic screen <F12> Boot Menu <F2> BIOS Setup

► When this message appears, press the function key

If a password has been assigned:

i

► Enter the password and press the Enter key.

If you have forgotten the password, contact your system administrator or contact our
hotline/help desk.

F2 .

A26391-K164-Z120-1-7619, edition 2 83

Settings in BIOS Setup

Operating BIOS Setup

Press the

i

► Use the cursor key  or  to select the menu you wish to access to make changes.

► Press the Enter key.

The menu is displayed on the screen.

► Use the cursor key

► Press the Enter key to confirm your selection.

► Press the

► For future reference, make a note of the changes you have made (for example, in this manual).

The description of the individual settings is shown in the right-hand window of the BIOS
Setup

You can revert to the default settings for the BIOS Setup menu you are currently in, by
using the F9 function key.

F1 key to display help on the operation of BIOS Setup.

.

 or  to select the field you wish to change.

ESC key to exit the selected menu.

Exiting BIOS Setup

To exit BIOS Setup, select the Exit menu from the menu bar. You can then decide which settings you
want to save. The Exit menu offers the following options.

You must mark the required option and activate it with the Enter key.

Exit Saving Changes

Select Exit Saving Changes and Yes to save the current settings and exit the BIOS Setup. The device is
rebooted and the new settings come into effect.

Exit Discarding Changes

Select
were in force when
rebooted.

Load Setup Default

To revert all the menus of

Discard Changes

To load the values of all the menus of
select

Changes

Save Changes

To save settings without exiting

Exit Discarding Changes and Yes to discard the changes you have made. The settings which

BIOS Setup was called remain effective. BIOS Setup is terminated and the device is

BIOS Setup to the default entries, select Load Setup Default and Yes.

BIOS Setup that were in effect when BIOS Setup was called,

Discard Changes and Yes. If you want to exit BIOS Setup with these settings, select Exit Saving

and Yes.

BIOS Setup, select Save Changes and Yes.

84 A26391-K164-Z120-1-7619, edition 2

Troubleshooting and tips

Take note of the safety notes in the "Safety" manual, when you connect or disconnect

!

If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:

► Make a note of the steps and the circumstances that led to the fault. Also make a note of any

► Switch the notebook off.

► Please contact the hotline/help desk.

cables.

error messages displayed.

The telephone numbers are contained in the supplied help desk list. Please have the following
information ready when you call:

– The model name and serial number of the notebook. The serial number is located on a

sticker on the underside of the notebook.
– Notes of any messages that appear on the screen and information on acoustic signals.
– Any changes you have made to the hardware or software after receiving the notebook.
– Any changes you have made to the
– Your system configuration and all peripheral devices connected to your system.
– Your sales contract.

BIOS Setup settings after receiving the notebook.

Reinstalling Windows XP

You can reinstall the Windows XP operating system with the "Windows XP Recovery CD" and the
"Drivers & Utilities" CD/DVD.

The instructions are provided on the case of the Recovery CD.

During the reinstall process your personal files and any installed programs will be deleted.

!

► Switch the notebook on.

► Press the

► Insert the "Windows XP Recovery CD" into the optical drive.

► Select the

► Follow the instructions on the screen.

After the installation you must install all the drivers again. Some installed hardware components will
not be correctly supported until this has been done.

► Insert the "Drivers & Utilities" CD/DVD into the optical drive.

The CD starts automatically.

We advise that you backup your files to an external hard drive, or CD / DVD disk before
you start.

F12 key when the message F2: Setup F12: Boot Menu appears on the

screen.

CD-ROM and press the Enter key.

► Click on the
► Select Automatic driver installation (Express) and click Start installation.

► Follow the instructions on the screen.

A26391-K164-Z120-1-7619, edition 2 85

Desk Update button.

Troubleshooting and tips

► Restart your notebook when the driver installation is completed.

86 A26391-K164-Z120-1-7619, edition 2

Troubleshooting and tips

The notebook's date or time is incorrect

► Double-click on the clock in the task bar and adjust the time.

or
► Set the time and/or date in the BIOS Setup menu Main.

If the date and time are repeatedly incorrect when you switch on the notebook, the buffer

i

battery that supplies the internal clock is dead.

Connect the notebook via its power adapter to a grounded mains outlet or install a fresh
battery. The buffer battery will take approximately two days to complete its recharge. If that
problem exists further more please contact our service.

The battery cannot be charged

The battery is faulty.

If the battery fails, do not use it in the notebook.

► Replace the battery with a new one.

Observe the information on the "Drivers & Utilities" CD/DVD when disposing of the defective battery.

Battery indicator no longer appears in status
indicator panel

If the battery indicator does not appear in the status indicator panel, no battery is installed or there is
no contact between the notebook and the battery.

► Check whether the battery is installed correctly in its compartment.

or

► Charge the battery.

If this does not succeed, you must change the battery for a new one. Observe the information on the
"Drivers & Utilities" CD/DVD when disposing of the defective battery.

The battery discharges too quickly

The battery is either too hot or too cold. In this case the battery indicator flashes.

► Bring the notebook up / down to a normal temperature again.

If the operating time of the battery mode is extremely short, the battery is probably old and should be
replaced.

You may have an application running that consumes a great deal of power due to frequent
accessing of the hard disk or optical drive.

► Use the power adapter as frequently as possible.

A26391-K164-Z120-1-7619, edition 2 87

Troubleshooting and tips

The maximum brightness may have been set for the screen.

► Set the screen somewhat darker with the key Fn and the key F6 to reduce the power

consumption.

The power-management features have been deactivated.

► Check the settings in the BIOS Setup (in the Power menu), and adjust the parameters.

No display appears on the screen, the power-on
indicator flashes

If no display appears on the screen and the power-on indicator flashes, this may have the
following causes:

The screen power-management feature may be active.

► Press any key to activate the display.

The notebook is in Standby or Suspend mode.

► Press the Suspend/Resume button to end the Standby or Suspend mode.

The display angle or brightness may not be properly adjusted.
► Change the display angle and set the brightness by pressing the key Fn together with the key

F6 (darker) or F7 (brighter) until the picture appears correct.

The notebook is set so that the picture only appears on the external screen.

► Press the key combination Fn + F10 to switch over the display to the LCD screen or to

specify the simultaneous display on the LCD screen and the external screen.

The LCD screen of the notebook remains blank

If your LCD screen remains blank this may be due to the following:

LCD screen is switched off

► Press a key or enter the password

External monitor or television set connected

► In BIOS-Setup in the Advanced - Video Features menu set the Display Settings setting to Internal

Flat Panel.

88 A26391-K164-Z120-1-7619, edition 2

Troubleshooting and tips

The LCD screen is difficult to read

If the LCD screen display is hard to read, it can be due to the following:

Reflection

► Turn the notebook or alter the tilt of the LCD screen.

Brightness control is set to dark

► Set the brightness control of the LCD screen to bright.

The external monitor stays blank

If your screen remains blank this may be due to the following:

Monitor is switched off

► Switch the external monitor on.

Power saving has been activated (screen is blank)

► Press any key to continue.

Brightness control is set to dark

► Adjust the brightness control.

Screen output is set to the notebook’s LCD screen
► Press the key combination Fn + F10 (selecting internal/external display).

The external monitor's power cable or data cable is not connected properly

► Switch off the external monitor and the notebook.

► Check whether the power cable is plugged properly into the external monitor and into the power

socket.

► Check whether the data cable is properly connected to the notebook and the external monitor

(if it is plugged in with a connector).

► Switch on the external monitor and the notebook.

A26391-K164-Z120-1-7619, edition 2 89

Troubleshooting and tips

The external monitor is blank or the image is
unstable

The wrong external monitor has been selected or the wrong screen resolution has been set for the
application programme.

► Terminate the application programme in Windows with Alt + F4 . If the fault continues to

occur after ending the programme, switch over to the notebook's internal LCD screen with Fn
+ F10 and carry out the following routine:

► Select the correct monitor or set the correct screen resolution.

– Select the screen: Start - Settings - Control Panel - Display - Settings - Advanced - Monitor
– Set the screen resolution: Start - Settings - Control Panel - Display - Settings, Resolution field

The notebook cannot be started

If the notebook does not start after switch on, this may be due to one of the following:

The battery is not installed correctly.

► Switch the notebook off.

► Check whether the battery is installed correctly in its compartment.

► Switch the notebook on.

The battery is dead.

► Charge the battery.

or

► Install a charged battery.

or

► Connect the notebook via its power adapter to the mains outlet.

The power adapter is not connected correctly.

► Switch the notebook off.

► Check whether the power adapter is connected correctly to the notebook.

► Check whether the power cable is plugged properly into the power adapter and into the mains

outlet.

► Switch the notebook on.

The power indicator

of the notebook must appear in the status indicator panel.

The security panel indicator lights up.

► Enter your password.

If you have forgotten your password, please contact our hotline/help desk. Passwords are

!

90 A26391-K164-Z120-1-7619, edition 2

not covered by your warranty and a charge will be made for assistance.