Fujitsu Lifebook P770 User Manual

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Saving and Recovering Your

and System ImagesFactory

ClickMe!

experience with your new system.

It is very important that you create DVD copies of your Factory Image before beginning to use your system. To do so, follow the instructions below in the “Saving Your Factory Image” section.

Along with instructions on saving your Factory Image, this document outlines several other important procedures, such as making a system image, restoring your Factory Image and system images, managing your images, and restoring the partitions on a hard drive.

N ORDER TO INSTALL APPLICATIONS AND DRIVERS, MAKE COPIES OF FACTOR Y AND SYSTEM

•I

IMAGES, AND BURN DARS, APPLICATION MEDIA, AND BOOTABLE DISCS YOU MUST HAVE AN

INTERNAL OR EXTERNALLY CONNECTED WRITABLE DVD DRIVE.

• I

T IS EXTREMELY IMPORTANT THAT YOU COPY YOUR FACTORY IMAGE TO REMOVABLE MEDIA

E.G., DVD DISCS). FAILURE TO DO SO COULD RESULT IN AN INABILITY TO RESTORE THE IMAGE

(

AT A FUTURE DATE.

•N

OTE THAT SUPPORTED MEDIA* FOR IMAGE BACKUPS INCLUDE:

OR FACTORY IMAGE, DAR, APPLICATION DATA, AND BOOTABLE DISC: DVD-R/+R.

F FOR USER-CREATED BACKUP IMAGE: DVD-R/+R, DVD-RW/+RW, DVD-DL.

EPENDING UPON YOUR OPTICAL DRIVE AND MEDIA FORMAT USED, SOME MEDIA TYPES MAY

* D

BE INCOMPATIBLE FOR CREATING IMAGE BACKUPS.

UE TO CERTAIN LICENSING REQUIREMENTS, SOME THIRD-PARTY APPLICATIONS WILL NEED TO

BE INSTALLED SEPARATELY USING THE APPLICATION MEDIA BUNDLED WITH YOUR SYSTEM.

Saving your Factory Image

When you purchased your new system, a copy of the pre-installed Factory Image was loaded into a hidden partition on your hard disk drive. Having a copy of the original Factory Image available to you means that in the event of system failure, you will be able to restore it to its original state.

After you launch the ClickMe! utility when you first start up your system, you will be prompted to make a copy of the Factory Image to DVD discs. You will need two blank discs (DVD-R or DVD+R discs are recommended) in order to create the copy. After creating the copy, be sure to label the discs and keep them in a safe place to ensure they do not get damaged.

1. To start the backup, click the [My Recovery] icon. The MyRecovery Menu will open with four buttons.

2. Select [Manage/Create] -> [Factory Image].

3. Select the Factory Image listed in [Backup Images], then click [Make DVD].

4. Be sure you have an internal or externally connected recordable DVD drive attached to your system. A popup will appear displaying the types of supported DVD-R/+R media.

5. Insert a blank disc, then click [OK].

6. A second popup displaying “Recovery Disc #1.” will appear. Enter your comments and number of media on the DVD”.

7. When the first disc is complete, you will be prompted to insert a second disc to complete the backup.

IN THE FOLLOWING STEP, DO NOT USE THE SYSTEM UNTIL THE COPY IS COMPLETE.

8. While the copy is being made, a “Writing to the media” screen displays a progress bar. When the copy is complete, a dialog will appear informing you of the successful completion of the backup.

Recovering Your Factory Image

In the event you need to restore your original Factory Image, perform the following steps. Note that there may be some third-party applications that need to be installed from the application media bundled with your system.

LL USER-CREATED DATA WILL BE DELETED FROM YOUR SYSTEM WHEN THE FACTORY

MAGE IS RESTORED.

In order to recover your Factory Image, perform the steps outlined in “Running Recovery and Utility from hard disk” on page 3.

Backing Up a System Image

User-Configured System Backups: On your desktop, there is a [MyRecovery] icon that

allows you to make backups of your current system image either to another location on your hard drive or on removable media. A system image is the configuration of your C: drive at a particular point of time. You may want to make system image backups occasionally in order to have points to which you can return without having to go all the way back to the Factory Image.

My Recovery

By default, system images are saved in the D: drive in the MyRecovery folder. You can also elect to save the image to an external hard drive.

1. Click the [MyRecovery] icon on your desktop.

2. Click the [Backup] button on the MyRecovery screen.

3. On the next screen that appears, you can enter up to 200 characters of information about the backup file. This information will help you to identify the image at a later date.

4. Click the [OK] button and the system will reboot.

5. After rebooting, the “Creating of the backup image” window appears, in which you can either click [Create the image on D drive] or [Select the drive] if you want to save to an external hard disk drive.

6. An image appears showing you graphically how the image will be stored. Click the [Next] button.

7. Click [Execute] to start the backup.

Managing Your Backup Images

With the MyRecovery tool you can also make copies of backup images, archive them on DVD, or delete them from your hard drive.

1. To begin, click the [MyRecovery] icon on your desktop.

2. Click the [Manage/Create] button in the MyRecovery window.

3. When the MyRecovery Manager window appears, click [Manage Backup Images].

4. In the next window, a list of your backup images appears. Below the list are three buttons allowing you to [Make DVD], [Copy], or [Delete] your backup images.

5. Select an image title from the list, then click the action button you would like to perform.

6. Note that you need to have an external disk drive connected for the [Copy] button to be enabled. If you elect to copy the image, you will be prompted to enter the destination. If you are ready to copy, click [OK] to proceed. A progress screen appears while the backup copy is being made.

7. Note that if you copy an image to an external hard drive, both the original and the copy will appear in the [Backup Images] window with identical names, dates, and file sizes, but with the different drive letter to distinguish them. Before you select [Make DVD], make sure you have a recordable DVD drive connected and blank DVDs available.

Creating Backup Images of Factory Image, DAR, and Discs

Using the [Manage/Change] button, you can also create backup images of the Factory Image, DAR, Application Disc, or Bootable Disc.

1. Launch My Recovery from desktop icon

2. Select [Manage/Create]-> [Factory Image]

3. Select Factory Image listed in [Backup Images], then click [Make DVD]

4. Confirm that the # box has “4” to indicate four images (Factory, DAR Disc, Application Disc, and Bootable Disc) are in the hidden partition.

Note: In some cases box may display “5” if the factory image is two discs.

5. The message “Recovery Disc #1. will be created. Enter your comments and number of media on the DVD”. Click [YES] to burn the Factory Image

6. When Factory Image creation is complete, a message is displayed: “This will make Drivers and Application Restore Disc”. Insert a new disc and click [Yes] for DAR disc creation.

7. When DAR disc creation is completed, a message is displayed: “This will make Application Restore Disc”. Click [Yes] to create the Applications disc.

8. When the Application disc creation is completed, the same message will appear. Click [Yes] to make the bootable Disc.

Note: If you only want to burn one media to disc, click [No] to skip to the desired image (Factory, DAR, Application Disc, Bootable Disc) you want to burn.

Using the Recovery and Utility Tools

The Recovery and Utility tools consist of a variety of tools that will help you recover your Factory Image, recover system images, and delete the data from your hard disk.

Methods for accessing the utilities

Recovery and Utility Tools are preinstalled in a hidden partition by the factory, or they can be accessed by using the bootable DAR disc. Please note that you can delete Recovery and Utility tools from your hard disk drive if you modify the partitions. In this case you will not be able to use the hidden partition for booting to Recovery and Utility Tools, but you will still be able to boot from the DAR disc.

Determining whether Recovery and Utility is pre-loaded

1. Turn on or reboot your system. When the Fujitsu logo appears, press [F12] key.

2. From the Boot Menu that appears, check whether the <Recovery and Utility> option is present. If it is not present, it means that the utility must be used from the disc. Proceed to “Running Recovery and Utility from the Bootable Disc” if <Recovery and Utility> is unavailable.

3. You can also use the SecureCore menu to determine whether the utility is pre-loaded by powering on your system then pressing the [Enter] key when the Fujitsu logo appears on the screen. The SecureCore Menu will appear and the Recovery and Utility option will appear in the menu.

Running Recovery and Utility from hard disk

1. Turn on or reboot your system. When the Fujitsu logo appears, press [F12] key.

2. Cursor down to <Recovery and Utility> and press the [Enter] key.

3. While the files are being loaded from the disc, a progress bar will appear at the bottom of the screen.

4. When the System Recovery Options dialog opens, select a new keyboard layout, if necessary, then click [Next].

5. When the Operating System dialog appears, select “Use recovery tools...”, then click [Next].

6. If necessary, enter your password, then click [OK].

7. When System Recovery Options window appears, click on Recovery and Utility.

8. The Recovery and Utility screen appears on the screen with three tabs: Diagnostics, Recovery and Utility. Please note that Diagnostics tab is not supported on certain LifeBook/Stylistic models when running Recovery and Utility from the hard disk. In order to restore the operating system, please use the middle icon “Restoring the Factory Image (only C:\drive)” under the Recovery tab.

Running Recovery and Utility from the Bootable disc

HE BOOTABLE DISC CAN ONLY BE USED WITH THE SYSTEM WITH WHICH IT WAS

PURCHASED.

To verify/change the boot-up priority (rather than booting-up from the hard drive or an external floppy disk drive), perform the following steps:

1. Power on your system. When the Fujitsu logo appears on the screen. press the [Enter] key or click on the left mouse or touchpad button; the SecureCore™ Menu will appear.

2. Select the Boot Menu from the SecureCore Menu.

3. Highlight the CD/DVD option.

4. Insert the bootable disc into the drive tray.

5. Click [OK]. While the files are being loaded from the disc, a progress bar will appear at the bottom of the screen.

6. When the System Recovery Options dialog opens, select a new keyboard layout, if necessary, then click [Next].

7. When the Operating System dialog appears, click [Next].

8. If necessary, enter your password, then click [OK].

9. When System Recovery Options window appears, click on Recovery and Utility.

10. When the Recovery and Utility screen appears, three tabs will be present: Diagnostics, Recovery, and Utility.

Recovery and Utility tabs Diagnostics tab: The Diagnostics tool is designed for use by IT professionals. It is not likely you will need to

use this tool. When you select devices from the Diagnosis window then click [Execute], several tests are performed on the selected components.

Recovery tab: The Recovery tab contains three tools: Recovering User-Configured System Backups, Restoring the Factory Image (only C: drive), and Recovering User-Configured System Backups (from DVD). You can use these tools to restore the Factory Image from the hidden partition, restore backup image(s) created by you or images stored on DVD discs, and perform a full hard drive recovery. Please refer to instructions above for details on how to create Factory Image Recovery DVDs, user backup DVDs and system image backup.

Utility tab: The Utility tab contains three tools: Hard Disk Data Delete, Restore Recovery and Utility, and Windows Complete PC Restore.

•The Hard Disk Data Delete utility is used to delete all data on the hard disk and prevent the data from

being reused. NOTE: Do not use the Hard Disk Data Delete utility unless you are absolutely certain that you want to erase your entire hard disk, including all partitions.

• Restore Recovery and Utility allows you to restore the first hidden partition.

• Windows Complete PC Restore utility allows you to restore an image created with Windows Backup

and Restore Center. Windows Complete PC Restore will overwrite the data on your hard disk drive.

Recovering your Factory Image using Recovery and Utility (for new hard drive or non-bootable hard drive)

If you have installed a new hard drive or your hard drive is not bootable, perform the following steps. Note that first you will need to create new partitions on the hard drive, then restore the Factory Image:

1. Power on your system. When the Fujitsu logo appears on the screen. press the [Enter] key or click on the left mouse or touchpad button; the SecureCore™ Menu will appear.

2. Select the Boot Menu from the SecureCore Menu.

3. Highlight the CD/DVD option.

4. Insert the bootable disc in your DVD drive, then click [OK].

5. When System Recovery Options window appears, click on <Recovery and Utility>.

6. When the System Recovery Options dialog opens, select a new keyboard layout, if necessary, then click [Next].

7. When the Operating System dialog appears, click [Next].

8. If necessary, enter your password, then click [OK].

9. When System Recovery Options window appears, click on Recovery and Utility.

10. Click the Utility tab in the Recovery and Utility window, then click Full HDR Restoring the Factory Image (full hard drive recovery) icon.

11. Click [Execute].

12. Read the precautions, then select “I Agree”.

13. Click [Next], then click [Execute] to start the recovery process.

14. “1. Recovery Disc Check” will be in bold and the rest will be grayed out. Follow the instructions and “Insert the Recovery Disc #1”. In some cases, you may prompted to “Insert the Recovery Disc #2”, depending upon the size of the Recovery Image

15. Click [Next] to begin the check. Click [Next] again when the check is complete.

16. “2. Initializing hard disk drive” will be in bold with the message “Please insert the Bootable Disc into your optical drive”. Insert the bootable disc. Click [Next] to proceed. A dialog box appears, with a checking disc message.

17. “Warning All DATA on the Hard Disk will be completely erased!!!” will appear. Select [OK]. The partition creation process will begin.

18. “3. Restoring Factory Image to hidden partition” will be in bold with the message “Please insert the Recovery Disk#1 into the optical drive”. Click [Next] to proceed.

19. After completion, the tool will automatically go to the next step to restore the image back to c:\ drive.

20. When restoration is complete, you will see the message “Restoration has been completed. Click [OK] to reboot the computer.” Click [OK].

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