Fujitsu LIFEBOOK P727 Operating Manual

Operating Manual
FUJITSU LIFEBOOK P727
System
Contact address in North America
FUJITSU AMERICA INC.
1250 East Arques Avenue, Sunnyvale, CA 94085-3470, U.S.A.
"http://solutions.us.fujitsu.com" "http://solutions.us.fujitsu.com/contact"
Have a question? Email us at: "AskFujitsu@us.fujitsu.com
FPC65-7691-01

FUJITSU LIFEBOOK P727

Operating Manual

Declarations of conformity 7 Fujitsu Contact Information 8 Ports and controls 10 Important notes 13 First-time setup of your device 18 Working with the notebook 22 Security functions 62 Connecting external devices 71 Removing and installing components
during servicing 77 Settings in BIOS Setup Utility 87 Troubleshooting and tips 90 Technical data 98 Manufacturer’s notes 103 Declarations of conformity 106 FCC Regulatory Information 107 Canada, Industry Canada (IC) 110 Appendix 112 Index 123
Copyright and Trademark Information
Fujitsu America, Incorporated has made every ef fort to ensure the accuracy and completeness of this document; however, as ongoing development efforts are continually improving the capabilities of our products, we cannot guarantee the accuracy of the contents of this document. We disclaim liability for errors , omiss i ons, or f ut ure changes.
Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujits u Limited or its subsidiaries in the United States and other countries.
Intel and Intel Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Microsoft and Windows are either registered trademarks or trademark s of Mic rosoft Corporation in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., USA.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing, LLC in the United States and other countries.
The terms HDMI and HDMI High-Definition Multimedia Interface and the HDMI Logo are either a registered trademarks or trademarks of HDMI Licensing, LLC in the United States and/or other countries.
OmniPass is a trademark of Softex, Inc. Roxio is a trademark of Roxio, a division of Sonic Solutions. YouCam is a trademark of CyberLink Corp. Adobe, Acrobat, and Adobe Reader are either a registered trademarks or trademarks of
Adobe Systems Incorporated in the United States and/or other countries. The DVD player found in some models of the LIFEBOOK notebook incorporates copyright
protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights users. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
All other trademarks specified here are the property of their respective owners.

Contents

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3
Contents
Declarations of conformity ............................................................................................................ 7
Fujitsu Contact Information ........................................................................................................... 8
Notational conventions ................................................................................................................................... 9
Ports and controls ........................................................................................................................ 10
Important notes ............................................................................................................................ 13
S
afety instructions ......................................................................................................................................... 13
Additional safety notes for devices with radio components ..................................................................... 14
Energy saving ................................................................................................................................................ 14
Energy saving under Windows ............................................................................................................. 14
Traveling with your notebook ....................................................................................................................... 15
Before you travel .................................................................................................................................... 15
Transporting the notebook .................................................................................................................... 16
Storing the notebook ..................................................................................................................................... 16
Cleaning the notebook .................................................................................................................................. 17
Further information on cleaning the notebook.................................................................................... 17
First-time setup of your device ................................................................................................... 18
Unpacking and checking the device ........................................................................................................... 18
Choose a location ......................................................................................................................................... 19
Connecting the AC adapter ......................................................................................................................... 19
Switching on the device for the first time ................................................................................................... 20
Installing Bonus Apps ............................................................................................................................ 21
W
orking with the notebook ......................................................................................................... 22
Status indicators ............................................................................................................................................ 22
Opening the notebook .................................................................................................................................. 26
Switching the notebook on ........................................................................................................................... 27
Programming the ON/OFF button ........................................................................................................ 27
Different ways to use your notebook .......................................................................................................... 28
From notebook to Tablet PC ................................................................................................................. 28
Select display orientation (portrait or landscape format) .................................................................. 29
From Tablet PC to notebook ................................................................................................................. 30
Switching off the notebook ........................................................................................................................... 31
Closing the notebook .................................................................................................................................... 32
Handwriting recognition ................................................................................................................................ 32
LCD screen .................................................................................................................................................... 33
Ambient light sensor .............................................................................................................................. 33
Using the device as a Tablet PC ................................................................................................................. 33
Using your fingers .................................................................................................................................. 33
Using the stylus ...................................................................................................................................... 34
Using the device as a notebook .................................................................................................................. 38
Touchpad and touchpad buttons ......................................................................................................... 38
Keyboard ........................................................................................................................................................ 39
Virtual number keys ............................................................................................................................... 42
Country and k
Key combinations ................................................................................................................................... 43
Webcam.......................................................................................................................................................... 45
Rechargeable battery ................................................................................................................................... 46
Charging, caring for and maintaining the battery ............................................................................... 46
eyboard settings............................................................................................................. 42
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Removing and installing the battery ..................................................................................................... 47
Using the energy saving functions .............................................................................................................. 50
Memory cards ................................................................................................................................................ 51
Supported formats .................................................................................................................................. 51
Inserting the memory card ..................................................................................................................... 51
Removing the memory card .................................................................................................................. 52
Speaker and microphone ............................................................................................................................. 52
SIM card .......................................................................................................................................................... 53
Inserting a SIM card ............................................................................................................................... 53
Removing a SIM card ............................................................................................................................ 54
Optional wireless LAN / Bluetooth / 4G wireless components ................................................................ 55
Switching the wireless components on and off .................................................................................. 55
Configuring WLAN access .................................................................................................................... 55
Further information on WLAN and Bluetooth ...................................................................................... 55
Access via 4G ......................................................................................................................................... 56
UMTS/LTE antenna ................................................................................................................................ 56
Ethernet and LAN .......................................................................................................................................... 57
Your USB Type-C
TM
port replicator (optional) ............................................................................................ 57
Ports on the port replicator .................................................................................................................... 58
Setting up the port replicator ................................................................................................................. 58
Connecting the AC adapter to the port replicator............................................................................... 59
Connecting the notebook to the port replicator ..................................................................................
witching on the notebook via the port replicator .............................................................................. 61
S
60
Switching off notebook via port replicator ........................................................................................... 61
Disconnecting the notebook from the port replicator ......................................................................... 61
Security functions ........................................................................................................................ 62
Brief overview of the security functions ...................................................................................................... 63
Configuring the fingerprint sensor (configuration dependent) ................................................................. 64
Configuring the palm sensor (configuration dependent) .......................................................................... 65
Using the Security Lock ................................................................................................................................ 65
Configuring password protection in BIOS Setup Utility ............................................................................ 66
Protecting BIOS Setup Utility (supervisor password and user password) ...................................... 66
Password protection for booting the operating system ..................................................................... 67
Password protection for the hard disk ................................................................................................. 68
Smart Card reader (configuration-dependent) ........................................................................................... 68
Inserting the Smart Card ....................................................................................................................... 68
Trusted Platform Module - TPM .................................................................................................................. 68
Enabling TPM .......................................................................................................................................... 69
Disabling TPM ......................................................................................................................................... 69
Activating password entry via OnScreen keyboard (OnScreen keyboard for BitLocker
password) ................................................................................................................................................ 70
Connecting external devices ....................................................................................................... 71
HDM
I port ....................................................................................................................................................... 71
Connecting an external monitor ................................................................................................................... 72
Connecting USB devices ..............................................................................................................................
SB port with charging function (USB Type-C
U
) ............................................................................... 74
73
USB port with charging function (Anytime USB charge) ................................................................... 75
How to remove USB devices correctly ................................................................................................ 75
Headphones/microphone/Line-In/Line-Out/headset-combi port .............................................................. 76
Removing and installing components during servicing ............................................................ 77
Notes on installing and removing boards and components ..................................................................... 77
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Preparing to remove components ............................................................................................................... 78
Remove the cover ......................................................................................................................................... 79
Removing and installing memory expansion ............................................................................................. 80
Removing a memory module ................................................................................................................ 81
Installing a memory module .................................................................................................................. 82
Installing and removing an M.2 module ..................................................................................................... 83
Removing the M.2 module .................................................................................................................... 83
Installing the M.2 module ...................................................................................................................... 84
Attaching the cover ....................................................................................................................................... 86
Finishing component removal ...................................................................................................................... 86
S
ettings in BIO S Setup Utility ..................................................................................................... 87
Starting the BIOS Setup Utility .................................................................................................................... 87
BIOS Setup Utility operation ........................................................................................................................ 88
Exiting BIOS Setup Utility ............................................................................................................................ 89
Exit Saving Changes - save changes and exit BIOS Setup Utility .................................................. 89
Exit Discarding Changes - Reject changes and exit BIOS Setup Utility ........................................ 89
Load Setup Defaults – load default values ......................................................................................... 89
Discard Changes - Discard Changes without exiting BIOS Setup Utility ....................................... 89
Save Changes - save changes without exiting the BIOS Setup Utility ........................................... 89
Save changes and power off ................................................................................................................ 89
Troubleshooting and tips.............................................................................................................
elp if problems occur .................................................................................................................................. 90
H
90
Recovering your Factory Image .................................................................................................................. 90
The notebook’s date or time is incorrect .................................................................................................... 91
Battery indicator does not illuminate........................................................................................................... 91
When certain characters are entered on the keyboard, only numerals are written ............................. 91
The notebook’s LCD screen remains blank .............................................................................................. 91
The LCD screen of the notebook is difficult to read ................................................................................. 92
The external monitor remains blank ........................................................................................................... 92
The external monitor is blank or the image is unstable ........................................................................... 92
The cursor does not correctly follow the stylus movements ................................................................... 93
Stylus input not working ............................................................................................................................... 93
The notebook does not start after switching it on ..................................................................................... 93
The notebook stops working ........................................................................................................................ 94
The printer does not print ............................................................................................................................. 94
The wireless connection to a network does not work .............................................................................. 94
The battery discharges too quickly ............................................................................................................. 95
Smart Card reader is not recognized ......................................................................................................... 95
Smart Card PIN forgotten............................................................................................................................. 95
Smart Card lost .............................................................................................................................................. 95
User and/or supervisor SmartCard lost ...................................................................................................... 96
Acoustic warning ........................................................................................................................................... 96
Error messages on the screen ....................................................................................................................
echnical data .............................................................................................................................. 98
T
96
Notebook ........................................................................................................................................................ 98
WLAN specifications ..................................................................................................................................... 99
USB Type-C
TM
port replicator (optional) ................................................................................................... 101
Rechargeable battery ................................................................................................................................. 101
AC adapter for use with notebook and port replicator ........................................................................... 102
Manufacturer’s notes ..................................................................................................................103
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Disposal and recycling ................................................................................................................................103
Recycling your battery .........................................................................................................................103
DOC (Industry CANADA) Notices .............................................................................................................103
UL Notice ...............................................................................................................................................104
ENERGY STAR Compliance ......................................................................................................................105
Declarations of conformity ........................................................................................................ 106
FCC Regulatory Information ...................................................................................................... 107
Regulatory Notes and Statements ............................................................................................................107
Wireless LAN, Health and Authorization for use ..............................................................................107
Regulatory Information/Disclaimers ...................................................................................................108
Federal Communications Commission statement:...........................................................................108
FCC Interference Statement ...............................................................................................................108
FCC Radio Frequency Exposure statement .....................................................................................109
Export restrictions .................................................................................................................................109
Restrictions concernant l’exportation .................................................................................................109
Canada, Industry Canada (IC) .................................................................................................... 110
Canadian Notice .......................................................................................................................................... 110
Avis pour le Canada .................................................................................................................................... 111
Appendix ..................................................................................................................................... 112
Before Using the Optional Wireless LAN ................................................................................................. 112
Wireless LAN Devices Covered by this Document .......................................................................... 112
Characteristics of the WLAN Device .................................................................................................. 112
Wireless LAN Modes Using this Device ............................................................................................
D
eactivating/Disconnecting the WLAN Device ................................................................................. 115
Configuring the Wireless LAN .................................................................................................................... 115
Configuring the WLAN Using Windows ............................................................................................. 115
Connection to the network ................................................................................................................... 115
Troubleshooting the WLAN ................................................................................................................. 116
Using the Bluetooth Device ........................................................................................................................ 118
Image Backup and Recovery Procedures ............................................................................................... 119
Windows 10 Procedures ...................................................................................................................... 119
Creating a recovery drive .................................................................................................................... 119
Recovery options in Windows 10 ....................................................................................................... 119
Downloading driver updates .......................................................................................................................122
Index ............................................................................................................................................ 123
112
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7
Declarations of conformity
Declarations of conformity
This device complies with Part 15 of the FCC rules. Operations are subject to the following
This device undesired operation.
DECLARATION OF CONFORMITY
according to FCC Part 15
Responsible Party Name: Address:
Telephone: Declares that product:
Fujitsu America, Inc. 1250 E. Arques Avenue Sunnyvale, CA 94085
Base
Notebook
Complies
two conditions: (1) This device may not cause harmful interference. (2)
must accept any interference received, including interference that may cause
(408) 746-6000
Model Configuration: LIFEBOOK P727
with Part 15 of the FCC Rules.
8 Fujitsu

Fujitsu Contact Information

Fujitsu Contact Information

Service and Support

You can contact Fujitsu Service and Support in the following ways:
Toll free phone: 1-800-8Fujitsu (1-800-838-5487)
Website: "http://solutions.us.fujitsu.com/www/content/support/contact/index.php"
Before you place the call, have the following information ready so that the customer support representative can provide you with the fastest possible solution:
Product name
Product configuration number
Product serial number
Purchase date
Conditions under which the problem occurred
Any error messages that have occurred
Type of device connected, if any

Fujitsu Shopping Online

Please go to "http://www.sh o p fujitsu.com/s to r e / "

Maintaining Latest Configuration

To ensure that you always have the most current driver updates related to your system, you should occasionally access the Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is available from the Fujitsu Support site. FSDM will allow you to view a list of the most current drivers, utilities and applications to determine whether you have the latest versions. If you have a Windows 10 operating system, you will need to go to the Support Site to download the FSDM Utility: "http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS".

Limited Warranty

Your LIFEBOOK notebook is backed by a Fujitsu International Limited Warranty. Check the Limited Warranty Terms and Conditions Booklet that came with your notebook.
.
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9
Fujitsu Contact Information
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
Indicates important information which is required to use the device properly.
indicates an activity that must be performed
indicates a result
This style
indicates data entered using the keyboard in a program dialogue or at
start.exe
This style
indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
This style
indicates
"This style"
indicates
Key
indicates a key on the keyboard, e.g:
F10
This style
indicates terms and text that are emphasized or highlighted, e.g.: Do not
this warning will endanger your life, will damage the device or lead to loss of data. The warranty will be invalidated if the device becomes defective through failure to observe these warnings.
4
the command line, e.g. your password (Name123) or a command used to start a program (
terms and texts used in a software interface, e.g.: Click on Save.
names of programs or files, e.g. Windows or setup.exe.
Cross-references to another section, e.g. "Safety information"
cross-references to an external source, e.g. a web address: For more
nformation, go to "http://solutions.us.fujitsu.com/"
i
names of CDs, DVDs and titles or designations of other materials, e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
)
switch off the device

Ports and controls

10
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Ports and controls
1
2
4
5
10
6
5
9 6 8
7 Fujitsu
This chapter presents the individual hardware components of your device. It gives an overview of the indicators and connections of the device. Please familiarize yourself with these items before you start to work with the device.

Notebook open

3
1
1 = Microphone 2 = Webcam 3 = Webcam LED 4 = 4G/LTE antenna 5 = Speaker 6 = Status indicators 7 = Fingerprint sensor (configuration
dependent)
8 = Touchpad buttons 10 = Ambient light sensor 11 = Tablet buttons
11
Ports and controls

Left side

1 2 3 4 5
1 = Slot for stylus ## = Fastening eyelet for optional stylus
Optional sty
lus tether
2 = LAN port

Right side

1 2 3 4 5 6 7 8 9 10
1 = Slot for stylus
2 = Fastening eyelet for optional stylus 3 = ON/OFF button
4 = Power-on indicator
tether
3 = USB 3.0 port with charging function
(USB Type-C
)
4 = USB 3.0 port with charging function
(Anytime USB charge)
5 = SmartCard reader
5 =
Combined headphones/microphone port 6 = Memory card slot 7 = USB port 3.0 8 = HDMI port 9 = External monitor port (VGA) 10 = Security Lock device
Ports and controls
12
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Bottom

1 2
23
4 Fujitsu
1 = Battery compartment with SIM card
slot under the battery 2 = Battery lock slider switch 3 = Battery replacement status indicator
4 = Memory upgrade compartment and
M.2 module
13
Important notes
Important notes
his chapter contains essential safety information which must be followed
T when working with your notebook. Other notes also provide useful information which will help you with your notebook.
Safety instructions
Please observe the following safety information. Please pay special attention to the sections in the manual marked
with the symbol on the left. When connecting and disconnecting cables, observe the relevant
notes in this operating manual. Read the information on the ambient conditions in the "Technical data", Page 98
chapter and the "First-time setup of your device", Page 18 chapter before preparing your notebook for use and switching it on for the first time.
When cleaning the device, please observe the relevant notes in the section "Cleaning the notebook", Page 17
Pay attention to the additional safety notes for devices with radio components provided in the "Safety/Regulations" manual.
Please refer to the notes in the chapter "Removing and installing
components during servicing", Page 77.
When handling this device, you will come into contact with lead, a chemical which in California is held to be a possible cause of birth defects and other damage to fertility.
Wash your hands after us i ng the device.
This notebook complies with the relevant safety regulations for data processing equipment. If you have any questions about setting up your notebook in the intended environment, please contact your sales outlet or our Hotline/Service Desk.
.
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Important notes

Additional safet y notes for de vi c es wit h radio components

If a radio component (Wireless LAN, Bluetooth, UMTS, 4G) is incorporated in your notebook, you must be sure to observe the following safety notes when using your notebook:
Switch off the radio components when you are in an aircraft or driving in a car.
Switch off the radio components when you are in a hospital, an operating room or near a medical electronics system. The transmitted radio waves can impair the operation of medical devices.
Switch off the radio components, when you let the device get near flammable gases or into hazardous environments (e.g. gas station, paintshops), as the transmitt r
adio waves can cause an explosion or a fire.
For further information on how to switch the radio components on and off, refer to chapter "Switching the wireless components on and off", Page 55
ed
.

Energy saving

Switch the notebook off when it is not in use. Switch off any connect ed external devices when they are not in use. If you use the energy saving functi ons, the notebook uses less power. You will then be able to work for longer before having to recharge the battery.
The energy efficiency is increased and environmental pollution is reduced. You save money and help protect the environment.

Energy saving under Windows

Make use of the available energy saving functions as described in chapter
"Using the energy saving functions", Page 50
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15
Important notes

Traveling with your notebook

Power connection
Travel destination
United States, Canada, Mexico, parts of Latin
Russia and the Commonwealth of Independent
Kong, India, much of south-east Asia
United Kingdom, Ireland, Malaya, Singapore, China, Australia, New Zealand
Please observe the points listed below when traveling with your notebook.

Before you travel

Back up important data stored on your hard disk.Switch off the radio component for data security reasons. With data traffic via a wireless
connection, it is also possible for unauthorized third parties to receive data.
Information on activating data encryption is provided in the documentation for your radio component.
If you wish to use your notebook during a flight, check with the flight attendants if its use is safe.
When traveling in other countries
If you are traveling abroad, check that the AC adapter can be operated with the local AC
voltage. If this is not the case, obtain the appropriate AC adapter for your notebook. Do not use any other converter!
Check whether the local AC voltage and the AC cable are compatible. If this is not
the case, buy an AC cable that suits the local conditions.
Enquire with the corresponding government office of the country you will be traveling to,
whether you may use your notebook with its integrated radio component there.
Take the necessary travel adapters with you when traveling abroad. Check the following
able to see which travel adapters you will need, or ask your travel organizer.
t
America, Japan, Korea, Philippines, Taiwan
States (CIS), much of Europe, parts of Latin America, the Middle East, parts of Africa, Hong
parts of Africa
16
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Important notes

Transporting the notebook

Protect the notebook against severe shocks and extreme temperatures (e.g. direct sunlight in a car).
Do not transport the notebook while it is switched on.
Carry your notebook with you while traveling. Do not check it in as baggage.
Never put your notebook through a metal detector. Have it hand-inspected by security personnel. You can, however, put your notebook through a correctly set X-ray machine. To avoid problems, place the notebook as close as possible to the entrance of the machine and remove it as soon as possible or have it hand­inspected by security personnel. Security officials may require you to switch your notebook on. So make sure you have a charged battery on hand for this.
Switch the notebook off.Unplug the AC plug of the AC adapter and all external devices from the power outlets.Disconnect the AC adapter cable and the data cables for all external devices.To protect against damaging jolts and bumps, use a notebook carryi
c
ase to transport your notebook.
ng

Storing the notebook

If storing your notebook for a month or longer, turn it off, fully charge the battery, then remove and store all the Lithium Polymer batteries in a suitable location.
Store your notebook in a cool dry location. Temperatures should remain
ween 13 ºF / -25 ºC and 140 ºF / 60 ºC.
bet
Store your notebook and batteries separately. If you store your notebook with a
tery installed, the battery will discharge, and battery life will be reduced. I
bat addi
tion, a faulty battery might damage your notebook.
n
Always power off the notebook before transporting and/or packaging it. After shutting down the notebook, wait until the status LED panel indicates the power-off condition (i.e., no lights are illuminated).
It is possible that the notebook may not automatically go to power-off or sleep mode
hen you close the lid. This situation may occur due to pre-operating system boot
w password security settings or some other application running on the notebook.
Attempting to transport the notebook while power is on may damage
he notebook due to shock or overheating.
t
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17
Important notes

Cleaning the notebook

Use of incorrect cleaners can result in optical impairment of the LCD and / or damage to the notebook. Always refer to the cleaner manufacturer’s guidelines m
aterial safety data sheets for proper handling and use of the products.
Never use ammonia, acidic, or alkaline cleaners or organic chemicals such as paint thinner, acetone or kerosene. It may damage surfac f
inishes and the coating of the LCD screen.
Never use compressed air for cleaning the notebook.
If your notebook has a Smart Card slot, be very careful to avoid any liquid
ering the slot as this can damage the notebook.
ent

Further information on cleaning the notebook

The notebook does not float.
If the notebook is exposed to water or other liquids with its connections open, liquid can penetrate the notebook and cause a malfunction. Do not continue to use the notebook. Switch it off and contact our hotline / our service desk (see enclosed list of service desks or visit our website at: "http://www.fujitsu.com/us/support/"
and
e
).
18
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First-time setup of your device
First-time setup of your device
Please read the chapter "Important notes", Page 13. If your device is equipped with a Windows operating system, the necessary
hardware drivers and supplied software are already pre-installed. Before switching it on for the first time, connect the device to the AC voltage using
the AC adapter, see "Connecting the AC adapter", Page 19 remain connected during the whole of the installation process.
A system test is performed when your device is first switched on. Various messages can appear. The display may remain dark for a short time or may flicker.
Please follow the instructions on the screen. NEVER switch off your device during the first-time setup process.
When the device is delivered, the battery is located in the battery compartment. The battery must be charged if you want to operate your device using the battery.
When used on the move, the built-in battery provides the device with the necessary power. You can increase the operating time by using the available energy saving functions.
For instructions on how to connect external devices (e.g. mouse, printer) to your device, please refer to the operating manual for your device.

Unpacking and checking t he devic e

If you find that damage has occurred during transport, please notify your local sales outlet immediately!
Unpack all the individual parts.Check your device for any visible damage which may have occurred during transportation.
. The AC adapter must
You may need to reuse the packaging in the future, for example if you need to ship your device.
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19
First-time setup of your device

Choose a location

Choose a suitable location for the device before setting it up. In doing so, please follow these instructions:
Never place the device or the AC adapter on a heat-sensitive surface. The surface could be damaged as a result.
Never place the device on a soft surface (e.g. carpeting, upholstered furniture, bed). This can block the air vents and cause overheating and damage.
The underside of the device heats up during normal operation. Prolonged contact with the skin can become unpleasant or even result in burns.
Place the device on a stable, flat, non-slippery surface. Please note that the
ubber feet of the device may mark certain types of delicate surfaces.
r
Keep other objects at least 100 mm / 3.97 inches away from the device
ts AC adapter to ensure adequate ventilation.
and i
Never cover the ventilation openings of the device.
Do not expose the device to extreme environmental conditions. Protect the device against dust, humidity and heat.

Connecting the AC adapter

Observe the safety notes in the enclosed "Safety/Regulations" manual. The supplied AC cable conforms to the requirements of the country in which
you purchased your device. Make sure that the AC cable is approved for use in the country in which you intend to use it.
3
2
Connect the AC cable (1) to the AC adapter.Plug the AC cable (2) into a power outlet.Connect the AC adapter cable (3) to t
DC jack (DC IN) of the device.
he
1
First-time setup of your device
20
Fujitsu

Switching on the device for the first time

4
Slide the ON/OFF switch (1) to the right to switch on the notebook. The ON/OFF button returns automatically to its original position. During the installation process, follow the on-screen instructions.
You can find information and help on the Windows operating system functions on the Internet at "http://windows.microsoft.com".
To make it easier to use your device for the first time, the operating system is pre-installed on the hard disk.
1
First-time setup of your device
Fujitsu
21

Installing Bonus Apps

or
The Bonus Apps can be found in the Start menu In the Start menu, click on Bonus Apps to view the additional apps that are available to you.
Applications that are already installed appear in grey, those that are
4
available for installation appear in blue.
Select the applications you wish to install by selecting the checkbox adjacent to your selection.
Click Select All if you would like to install all available applications.
To confirm your selection, click Install.
Note that in some cases (depending upon which application was installation) after installation completes , t he system will prompt you to reboot.
There are also cases in which if multiple appl ications are selected to install but one of them needs a reboot, the system will reboot and continue installing the rest of the selected applications.
selected for

Working with the notebook

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Working with the notebook
Please refer to the notes in the chapter "Important notes", Page 13.
Status indicators
The status indicators provide information about the status of the power supply, the hard disks and the keyboard
This chapter describes the basics for operating your notebook. Please refer to
"Connecting external devices", Page 71
devices such as a mouse and a printer to the notebook.
for instructions on how to connect external
functions.
Working with the notebook
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23
F
Working with the notebook
24
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Display
Description
Power-on indicator/Standby
Battery charging indicator/AC connection
charging process is continued as soon as the rechargeable battery has reached
Battery indicator
rive indicator
Wireless indicator
F Lock indicator
The indicator is illuminated: The notebook is switched on.
The indicator flashes: The notebook is in sleep mode (Save-to-RAM).
The indicator is not lit up: The notebook is switched off or the notebook is in Save-to-Disk mode.
The charging state of the battery is shown by the rechargeable battery indicator. With AC adapter connected:
The indicator lights up white: The rechargeable battery is charged or no rechargeable battery is inserted.
The indicator light is orange: The AC adapter is connected and the battery is being charged.
The indicator is flashing orange: The AC adapter is connected but the battery cannot be charged as the battery is too hot or too cold for charging. The
a permissible temperature again.
The indicator is flashing red: A fault has occurred.
The indicator is not lit up: The battery is not being charged (the battery is already more than 90% charged or the AC adapter is not connected).
The indicator lights up white: The rechargeable battery is charged to between 51% and 100 % of its maximum capacity.
The indicator light is orange: The rechargeable battery is charged to between 13 % and 50 % of its maximum capacity.
The indicator lights up red: The rechargeable battery is charged to between 0 % and 12 % of its maximum capacity.
The indicator is flashing orange: The battery charging level is being checked (for four seconds after battery installation).
The indicator is flashing red: A fault has occurred.
The indicator is not lit up: There is no battery installed.
DInDrdiivceat or
The indicator is illuminated: The hard disk drive is being accessed.
The indicator is illuminated: The wireless components are switched on.
Indicator is off: The wireless components are switched off.
F
IFndiLoccatk
The indicator is illuminated: The key combination The special functions of the Fn keys (see chapter "Key combinations", Page 43 be executed by pressing the keys directly without also having to press the
Fn
F
+
has been pressed.
Fn
) can
key.
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25
Display
Description
Num Lock indicator
The indicator is illuminated: The
Caps Lock indicator Scroll Lock indicator
Battery replacement indicator
keys have been switched on. You can output the characters indicated on the upper right of the keys.
The indicator is illuminated: The Caps Lock key has been pressed. All the characters you type will appear in upper case. In the case of overlay keys, the character printed on the upper left of the key will appear when that key is pressed.
The indicator is illuminated: The key combination The effect that this key has varies between applications.
If the battery is unlocked for battery replacement, the battery replacement indicator will show whether the device is ready for battery replacement (see "Removing a
battery", Page 47). You can replace the device’s battery without having to switch
the device off first. The device has a built-in buffer battery for this purpose. If the battery is unlocked while the device is in operating mode, Sleep Mode will automatically be activated.
The indicator light is green: The device is ready for battery replacement. Replace the battery.
The indicator is flashing orange: The device is ready for battery replacement but the battery charging level of the buffer battery is low.
Replace the battery quickly. Caution: If the battery replacement takes too long, the device may switch itself
off. Any data not saved may be lost.
The indicator light is orange: The device is not yet ready for battery replacement as Sleep Mode has not yet been activated.
Wait until the indicator lights up green. Caution: If the battery is replaced now, the device may switch itself off. Any
data not saved may be lost.
The indicator lights up red: The device is not ready for battery replacement. Lock the battery again. Connect the device to the AC adapter to charge the
buffer battery. After a short charging time, the battery replacement can be attempted again. Caution: If the battery is replaced now, the device may switch itself off. Any
data not saved may be lost.
The indicator is flashing red: Error in the buffer battery. Shut down the device. Connect the device to the AC adapter. If the status indicator flashes red again, contact the Service Desk.
Num
key has been pressed. The virtual number
Fn
Rol
+
has been pressed.
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Opening the notebook
Fold the LCD screen upwards.
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Switching the notebook on
Operating system
Menu
Windows 10
Windows 10 S tart - Control Panel - (Browse Control
1
Slide the ON/OFF switch (1) to the right to switch on the notebook.
The ON/OFF button (1) returns automatically to its original position.
4
The power-on indicator next to the ON/OFF button (1) is lit as long as the system is switched on.

Programming the ON/OFF button

You can program the ON/OFF button:
If you have assigned a password, you must enter this when requested to do so, in order to start the operating system. Detailed information can be found in the chapter "Security functions", Page 62
Panel - ) Power Options - Choose wh at the power buttons do
.
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Different ways to use your notebook

Raise the LCD screen into a vertical position.
between 0 and 360 degrees,
Fold the screen down completely until the back of the screen is positioned
against the bottom of the device.
During your daily work, you can use your notebook as a Tablet PC or as a notebook, just as you wish.

From notebook to Tablet PC

You can fold back the LCD screen infinitely variable in an angle
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The screen is now in the tablet position. The keyboard, the touchpad and the touchpad buttons are switched off in this position.

Select display orientation (portrait or landscape format)

You can choose to use either portrait or landscape for the display, or whether the screen orientation should automatically adjust to the orientation of the tablet PC.
ou can change these settings under Control Panel - Hardware and Sound
Y
- Windows Mobility Cen ter / Rotate screen.
In the settings there are profiles saved for operation with different screen orientations. These profiles have preset standard configurations that can be modified as desired.
These settings do not just affect the screen settings on the Tablet PC, but also on external monitors that are connected.
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From Tablet PC to notebook

Raise the LCD screen into a vertical position.Fold the monitor down until the desired position is reached.
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Switching off the notebook

Close all applications and then shut down your operating system (please
refer to the "Operating system manual").
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Closing the notebook

Fold the LCD screen onto the lower section of the notebook.

Handwriting recognition

For detailed information on handwriting recognition, see the documentation for your operating system. At present, handwriting recognition on Windows supports the following languages: English, German, French, Italian, Japanese, Korean, Chinese (traditional and simplified), Dutch,
Portuguese, Spanish, Brazilian, Norwegian (Bokmål and Nynorsk), Swedish, Finnish, Danish, Polish, Rumanian, Serbian (Cyrillic and Latin script), Catalan, Russian, Czech and Croatian.
On Windows you can set the required language under Control Panel – Time, Language and Region – Language.
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LCD screen

Background lighting

LCD screens are operated with background lighting. The luminosity of the background lighting can decrease during the period of use of the notebook. However, you can set the brightness of your monitor individually.

Synchronizing the display on the LCD screen and an external monitor

For more information, please refer to Chapter "Key combinations", Page 43 under "Switching between display outputs".
Ambient light sensor
If your notebook was shipped with a Windows operating system, the screen brightness is regulated by the ambient light sensor and is dependent on the particular light conditions. This results in optimum readability and longer battery life at the same time.

Using the device as a Tablet PC

You can execute commands as follows:
using the stylus (supplied with your device).
using your finger

Using your fingers

You can execute certain commands by using your finger tip on the touchscreen of your device.
Alternatively, everything which you can select or activate using your finger tip can also be selected or activated using the stylus.
Calibrating the Dual Digitizer for finger-based operation of the device
Please see chapter "Calibrating the stylus", Page 36 for instructions on how to calibrate your device to use Dual Digitizer Technology.
Please note: There are separate calibration programs available for calibrating the stylus and for calibrating finger-based operation. Do not use the calibration tool for the stylus to calibrate finger-based operation.
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Using the stylus

= stylus tip
1
5
4
3
2
1
You can use the stylus on your Tablet PC as an electronic writing tool, to sel ect m enu items and to navigate through the programs. Programs that support handwriting recognition also allow you to write directly on the screen with the stylus. You can also use the stylus as a drawing tool.
A stylus tether is available as an optional extra and you can use this to tie the eyelet on the stylus to the eyelet on the Tablet PC.
Use only the stylus that was provided with your Tablet PC. Do not use any other pointed object as a substitute, that was not specially designed for your Tablet PC. Replace the stylus tip if it is worn. The warranty does not cover a scratched screen.
While writing, take care that you do not scratch the surface of the display (e.g. with a wristwatch or bracelet).
2 = stylus button (= eraser) 3 = stylus button (= right mouse button) 4 = charging contacts 5 = eyelet for optional stylus tether
To prevent the stylus from jamming in its slot, always make sure that you insert the stylus correctly into its slot (the charging contacts on the stylus point towards the rear of the Tablet PC).
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The stylus of the Tablet PC is an electronic instrument that can be damaged
Action
Mouse
Stylus
Selecting menu
Click with the left mouse button.
Tap on the menu entry with the tip of
Starting programs
Double-click with the left mouse
Tap on the program symbol twice in
Moving an object
Drag with the left mouse button
Place the stylus tip directly on the Opening a context
Click with the right mouse button.
Tap on the desired element with the Moving the cursor
Move the mouse
Place the tip of the stylus directly on
if used improperly. Handle the stylus with care. Our recommendations for proper handling of the stylus are as follows:
Do not gesture with the stylus.
Do not use the stylus as a pointer.
Do not use the stylus on surfaces other than the screen of the Tablet PC.
Do not try to turn the grip of the stylus. The grip is used to put the
tylus into its slot or to take it out of its slot.
s
Never store the stylus with its weight on the tip (e.g. with the tip pointing down in a
ontainer). If the stylus is stored with the tip pointing down, this may hav
pen c adv
erse effect on the stylus mechanism (particularly under high temperatures). I
s case the stylus tip may react as though it is constantly being pressed down. To
thi avoid damage, the stylus should be stored in the slot when not in use.
The stylus can be influenced by electromagnetic fields (cursor quivers or jumps). There may be a few areas on the screen where the cursor quivers slightly in spite of pressing the stylus down firmly.
The screen responds to entries made with the tip of the finger or the stylus when the tip of the finger or the stylus directly touches the screen.
You can use the stylus to perform almost all functions for which you would otherwise use a mouse.
e an
n
items
button.
or window
menu
pressed.
Energy saving functions of the stylus
To save energy, the stylus automatically switches off after 10 minutes of inactivity and switches to power saving mode.
The stylus automatically returns to normal operating mode when the stylus tip is touched again.
the stylus.
rapid succession using the stylus tip.
object or window. Keep the stylus tip held against the screen. Drag the desired object or window.
stylus and keep the stylus pressed against the screen.
the screen.
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Charging the stylus battery
Operating system
Menu
Windows 10
Under System Control - Hardware and Sound - Pen and Touch you can make
Operating system
Menu
Windows 10
To calibrate, run the Hardware and Sound / Tablet PC Settings function in the Control Panel. You need to calibrate both portrait and landscape formats.
The stylus contains a built-in battery, which is automatically charged when the stylus is fully inserted in its slot. The stylus is also charged when the notebook is in power saving mode or is switched off. A charging time of approximately 15 seconds is sufficient to able to stylus to be used for 90 minutes.
Insert the stylus fully into the slot.
After a charging period of approximately 5
4
minutes, the stylus battery is fully charged.
Adjusting the stylus
various settings for the stylus.
Calibrating the stylus
Before first use with the stylus, you must calibrate your Tablet PC via the operating system, so that it recognizes the stylus as accurately as possible.
You should also always repeat the calibration if the co-ordination between the stylus and the cursor movement deteriorates.
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Securing a stylus tether
You can secure the stylus with a stylus tether to prevent accidentally dropping it or losing it.
Secure the end of the stylus tether with the smaller loop to your stylus. Secure the end of the stylus tether with the larger loop to your notebook.
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Using the device as a notebook

1 = Touchpad 2 = Touchpad buttons
The touchpad enables you to move the mouse pointer on the monitor. The touchpad buttons allow you to select and execute commands. They correspond
to the buttons on a conventional
the pointer on the monitor unintentionally (see chapter "Key combinations", Page 43).
Moving the pointer
Move your finger on the touchpad.
4
The pointer will move.
Selecting an item
► ►
4
Move the pointer to the item you wish to select.
Touchpad
Tap the touchpad once or press the left button once. The item is selected.
Executing commands

Touchpad and touchpad buttons

Keep the touchpad clean. Protect it from dirt, liquids and grease. Do not use the touchpad if your fingers are dirty. Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons.
1
2
mouse.
You can also deactivate the touchpad via a key combination, so that you cannot move
Move the pointer to the field you wish to select.Tap the touchpad twice or press the left button twice.
The command is executed.
4
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39
0
=
Dragging items
=
}
=
Num Lock
+
=
0
}
=
0
0
}
Fn
+
}
Select the desired item.Press and hold the left button and drag the item to the desired position
with the finger on the touchpad.
The item will be moved.
4
Switching the Touchpad on and off
You can switch the Touchpad on and off using a key combination, see "Key combinations", Page 43
.

Keyboard

The keyboard of your notebook is subject to continuous wear through normal use. The key markings are es pecially prone t o wear. The key markings are liable to wear away over the life of the notebook.
The keyboard has been designed to provide all the functions of an enhanced keyboard. Some enhanced keyboard functions are mapped with key combinations.
The following description of the keys applies to the Windows operating system. Additional functions supported by the keys are described in the relevant manuals supplied with your application programs.
The following illustration shows how to access the different characters on keys with overlaid functions. The example applies when the Caps Lock key has not been activated.
The illustration may differ from your device.
}
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Key
Description
Backspace key
The Backspace key deletes the character to the left of the cursor.
Tab key
Enter key (return)
Alt key
Ctrl key
Num Lock key
Pause | Break key
Prt Scrn | Sys Rq key
Scroll Lock key
Insert key
The Tab key moves the cursor to the next tab stop.
The Enter key terminates a command line. The command you have entered is executed when you press this key.
Alt
Ctrl
Num Lock
Pause Break
Prt Scr
Sys Rq
Scroll Lock
Insert
When pressing the
Alt
key, special functions are activated when it is
pressed in combination with other keys.
When pressing the
Ctrl
key, special functions are activated when it is
pressed in combination with other keys.
When pressing the
Num Lock
key, the virtual numeric keypad is activated. Those characters are issued, which are located at the top right corner of the respective keys.
When pressing the
Pause | Break
key, the screen display in BIOS is paused
until another key is pressed (e.g. at system startup).
When pressing the
Prt Scrn | Sys Rq
key, a screenshot of the current
screen image is created and stored in the clipboard.
When pressing the
Scroll Lock
key, special functions are activated, which
differ from application to application.
When pressing the
1.
Typeover mode: when typing, you overwrite the character at the current
Scroll Insert
key, you change between two input modes:
cursor position.
2.
Insert mode: while typing, another character at the current cursor position is inserted, all characters right of the cursor will be shifted by one position.
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Key
Description
Delete
Delete key
Caps Lock key
Shift key
Fn key
Cursor keys
Windows key
Menu key
When pressing the
Scroll Delete
the cursor will be deleted.
key, the character before the / right of
Caps Lock
Shift
The Caps Lock key activates the Caps Lock mode, and the corresponding icon is displayed in the Windows information area. In Caps Lock mode, all of the characters you type appear in upper case. In the case of overlay keys, the character printed on the upper left of the key will appear when that key is pressed. To cancel the Caps Lock function, simply press the Caps Lock key again.
The Shift key causes uppercase characters to appear. In the case of overlay keys, the character printed on the upper left of the key will appear when that key is pressed.
Fn
The
key enables the special functions indicated on overlay keys (see
"Key combinations", Page 43
).
The cursor keys move the cursor in the direction of the arrow, i.e. up, down, left, or right.
The Windows key switches between the start screen and the last used application.
The Menu key opens the menu for the active application.
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Virtual number keys

The key assignment shown below may be different from the keyboard layout of your device.
1 = Character valid when the
key is not active
2 = Character valid when the
key
is
active
Further information about the status indicators can be found in chapter "Status indicators", Page 22.
Country and keyboard settings
&
*
7
8
9
4 5 6
: ;
1 2
3 +
<
>
?
/
Num
Num
Virtual number keys are provided so that the keys of a number keypad can be used for certain applications. The virtual number keys are recognizable on the keyboard by the numbers and symbols printed in the upper right corner of each key. If you have switched on the virtual number keys, you can output the characters shown on the upper right of the keys.
/
Make the country and keyboard settings as described in the documentation for your operating
system.
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43
While holding the first key down, press the other key or keys in the combination.
If the key combination
+ is pressed: The special functions of the Fn keys can
F
be executed by pressing the keys directly, without also having to press the Fn key.
Fn

Key combinations

Combination
Description
Switching the microphone on/off
Switching the speakers on and off
Decrease the volume
Increase volume
Wireless components
Switch the touchpad and touchpad buttons on/off
Decreasing the screen brightness
The following description of key combinations applies to Windows operating systems. Some of the following key combinations may not function in other operating systems or with certain device dri vers .
Other key combinations are described in the relevant manuals supplied with your application programs.
Key combinations are entered as follows:
Press the first key in the combination and keep it pressed.
This key combination switches the microphone off or on.
This key combination switches your notebook’s speakers off and on.
This key combination reduces the volume of the internal speakers.
FVonl+uFm8e
This key combination increases the volume of the internal speakers.
This key combination switches the wireless components off or on.
This key combination switches the touchpad and the touchpad buttons on or off.
This key combination decreases the brightness of the screen.
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Combination
Description
Increasing the screen brightness
This key combination increases the brightness of the screen.
Energy saving functions
Use this key combination to activate the energy saving functions
Switching between screen outputs
Activate/deactivate keyboard backlight
Switch between open applications Windows security/Task-Manager
Back tab
(see chapter "Using the energy saving functions", Page 50).
Use this key combination to select which screen(s) is/are used for display if an external monitor is connected.
The screen output is possible in the following sequence:
only on the notebook’s LCD screen
on the LCD screen of the notebook and the external monitor at the same time
only on the external monitor This setting is useful if you would like a high resolution and
a high refresh rate on an external monitor.
On backlit keyboards, this key combination activates or deactivates the backlight.
Sequence:
Background lighting off
Low brightness
High brightness
Background lighting off
Use this key combination to switch between several open applications.
Alt
Del
+
This key combination opens the Windows Security/Task
Ctrl
+
Manager window.
Shift
This key combination moves the cursor back to the previous tab stop.
Key combinations using the Windows keys are detailed in the manual for your operating system.
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Webcam
Depending on the software used, you can use your webcam to take pictures, record video clips or take part in web chats.
The picture quality depends on the lighting conditions and the software being used.
You can only operate the webcam with a particular application (e.g. an Internet telephony program or a video conferencing program which supports a webcam).
When using the webcam, the notebook base must not wobble.
The webcam automatically adjusts itself to the current light level. For this reason
he LCD display may flicker while the light level is adjusted.
t
Further information on use of the webcam and additional settings for your webcam can be found in the help function of the program using the webcam.
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Rechargeable battery

During mobile use, the notebook runs on its built-in battery. You can increase the service life of the battery by caring for the battery properly. The average battery service life is around 800 charge/discharge cycles.
You can extend the battery service life by taking advantage of the available energy saving functions.

Charging, caring for and maintaining the battery

The notebook battery can only be charged if the ambient temperature is between 5°C / 41°F and a maximum of 35°C / 95°F.
You can charge the battery by connecting the notebook to the AC adapter (see "Connecting the AC adapter", Page 19
Be aware that the battery will not charge when the battery charge level is between 90% and 100%. If the battery charge level is less than 90% and the AC adapter is connected, the battery charges up to 100%.
If the battery is running low, an alert is triggered. If you do not connect the AC adapter within five minutes after the alert tone, your notebook will automatically switch off.
Monitoring the battery state of charge
Windows also has a "Battery charge meter" in the taskbar for monitoring the battery capacity. When you place the mouse pointer on the battery symbol, the system displays the state of charge of the battery.
Battery storage
The battery should be stored in a dry environment at a temperature between 0°C / 32°F and 30°C / 86°F. The lower the storage temperature, the lower the rate of self-discharge.
If you will be storing a battery for a longer period (more than two months), the battery charge level should be approx. 30%. To prevent exhaustive discharge which would permanently damage the battery, check the level of charge of the battery at regular intervals.
).
To be able to make use of the optimum capacity of the battery, you should allow the battery to fully discharge and then recharge it.
If you do not intend to use a battery for long periods of time, remove it from the notebook. Never store batteries in the unit!
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47

Removing and installing the battery

1
2
3
Only use batteries approved by Fujitsu for your notebook. Never use force when fitting or removing a battery. Make sure that no foreign bodies get into the battery connections. Never store a battery for long periods in the discharged state. This
can make it impossible to recharge.
Removing a battery
Please observe the safety information in chapter "Important notes", Page 13. Remove the power plug from the power outlet!
If the notebook is connected to a USB Type-C
cable (USB Type-C
You can replace the device’s battery without having to switch the device off first. The device has a built-in buffer battery for this purpose. If the battery is unlocked while the device is in operating mode, Sleep Mode will automatically be activated. Before removing the battery, please check the battery replacement status indicator (see "Status indicators", Page 22
Close the LCD screen.Remove all the cables from the device.Turn the device over and place it on a stable, flat and clean surface. If necessary, lay
anti-slip cloth on this surface to prevent the device from being scratched.
TM
) to disconnect the connection.
TM
port replicator, release the USB
).
an
Slide the Battery Lock slider switch in the direction of the arrow (1) and hold it in place.
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Slide the Battery Lock slider switch in direction of the arrow (2).
If the device is not ready for battery replacement and the battery is replaced nonetheless, the device will switch itself off. Any data not saved may be lost.
Remove the battery from the battery compartment (4).
As soon as the battery is unlocked, the battery replacement status indicator (3) lights up and
4
hows whether the device is ready for battery replacement (see "Status indicators", Page 22
s
The status indicator only lights up if the device is switched on during battery replacement.
4
).
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49
Installing a battery
1 2 3
Insert the battery in the battery compartment (1). Slide the battery lock slider switch in the direction of the arrow (2).
The battery is secured. The battery replacement status indicator (3) goes out.
4
Turn the notebook the right way up again and place it on a flat surface.Reconnect the cables that were previously disconnected.
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F1

Using the energy saving functions

The notebook uses less power when the available energy-saving functions are used. You will then be able to work longer when using the battery before having to recharge it.
The energy efficiency is increased and environmental pollution is reduced. By choosing the best power options, you can make significant savings and at the same time help protect the environment.
When you fold down and close the LCD screen, depending on the setting in Windows, the notebook automatically enters a power saving mode.
The recommended settings for the Windows energy saving functions are predefined as "Fujitsu Computer EcoSettings" in the Power Options of the Control Panel and can be displayed there.
Set the energy saving functions in your Control Panel.
If you need further information about an option, you can get help with most settings by pressing to open the Microsoft Help.

When the notebook is in energy saving mode, the following must be remembered:

During energy saving mode, open data is held in main memory or in a swap file on the hard disk.
Never switch the notebook off while it is in an energy saving mode. If the built-in battery is nearly flat, close all open files and do not go into energy saving mode.

If you do not intend to use your notebook for a long period of time:

Exit energy saving mode if necessary by moving the mouse, making an entry at the keyboar
or by switching on the notebook.
Close all opened programs and completely shut down the notebook.
d
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Memory cards

Supported formats
Your notebook supports the following formats:
SDXC
Inserting the memory card
4
Depending on the particular type used, the memory card may protrude slightly from the slot.
Your notebook is equipped with an integrated memory card reader.
Follow the manufacturer’s instructions when handling the memory cards.
Secure Digital (SD SDHC
TM
Card)
Gently push the memory card into the slot
until you feel it click into place. The label area must be facing upward. Do not apply excessive force, as otherwise the delicate contact surfaces could be damaged.
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Removing the memory card

To avoid any loss of data, always follow the correct procedure for removing the card (see the documentation for your operating system).
On devices with card locking: Press
on the memory card (1).
The memory card is released and
4
can now be removed.
Pull the memory card out of the slot (2).
1
2

Speaker and microphone

You can find information about the exact position of speakers and microphones in chapter "Ports and controls", Page 10
Please refer to chapter "Key combinations", Page 43 for information on setting the volume and also enabling/disabling the speakers using key combinations.
If you attach an external microphone, the built-in microphone is disabled. When you connect headphones or external speakers, the built-in speakers are disabled. You can find information on connecting headphones and a microphone in
chapter "Connecting external devices", Page 71
.
.
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SIM card

3
1 2 4 5
A SIM Card (Subscriber Identity Module) is a chip card which is inserted in a mobile telephone or notebook and, together with an integrated UMTS/LTE module, enables access to a mobile radio network.
Follow the instructions supplied by the provider of the SIM card.

Inserting a SIM card

Remove the rechargeable battery, see "Removing a battery", Page 47. ► Slide the latch in the direction of the arrow (1) as far as it will go.Remove the SIM card carrier from its location (2).Insert the SIM card (3) in the SIM card carrier as shown symbolically on the SIM card carrier.Slide the latch in the direction of the arrow (5) as far as it will go, to lock the SIM card carrier.Install the rechargeable battery again, see "Installing a battery", Page 49
.
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Removing a SIM card

3
1
2
4
5
Remove the rechargeable battery, see "Removing a battery", Page 47.
Slide the latch in the direction of the arrow (1) as far as it will go.Remove the SIM card carrier from its location (2). Remove the SIM card from the SIM card carrier (3). Push the SIM card carrier back into its location (4).Slide the latch in the direction of the arrow (5) as far as it will go, to lock the SIM card carrier.Install the rechargeable battery again, see "Installing a battery", Page 49
.
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Fn
F5

Optional wireless LAN / Bluetooth / 4G wireless components

The installation of radio components not approved by Fujitsu will invalidate the certifications issued for this device.
Depending on the system configuration ordered, your system will be equipped with wireless LAN, Bluetooth and / or 4G.

Switching the wireless components on and off

Press the key combination + to switch the wireless components on and off.
The wireless component indicator will illuminate when one or more wireless
4
components are switched on.
T
he Bluetooth 4G modules and the wireless LAN transmission unit (antenna) will
all be switched off when you switch off the wireless components. Pay attention to the additional safety notes for devices with wireless components
provided in the "Safety/Regulations" manual. Details on using a wireless LAN can be found in the online help system
included in the wireless LAN software. You can obtain more information on 4G from your service provider.

Configuring WLAN access

Requirement: A WLAN is available and you have the necessary access data to hand.
Information on configuring WLAN access can be found in the documentation for your operating system.

Further information on WLAN and Bluetooth

For further information about WLAN or Bluetooth, please refer to the appendix of this Operating Manual.
For WLAN specifications, see chapter "WLAN specifications", Page 99
.
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Access via 4G

If you have ordered an integrated 4G module with your system, your device is ready for use straight away.
You can find information on establishing the connection with the 4G network in the documentation for the hardware used.
Your device can connect with the Internet via 4G. To do this, use one of the following types of connection:
Integrated 4G module (availability dependent on model variant)
USB dongle (a USB stick containing a SIM card from your cellular phone network provider)
A mobile end-device (e.g. cellular phone with Bluetooth or cable connection)

UMTS/LTE antenna

If you have a device with an installed Wireless WAN module, do not operate WWAN with the antenna folded out when holding the device horizontally with the webcam pointing downwards (in the tablet position Rotated Landscape format (secondary landscape)). Operating the device in that position can result in damage to the antenna.
In order to improve the UMTS/LTE signal
strength, fold out the UMTS/LTE antenna in the direction of the arrow (1).
1
Please note: If you use your device in tablet mode, it should not be used in the secondary landscape position while the antenna is folded out.
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Ethernet and LAN

The internal network module of your notebook supports Ethernet LAN. You can use it to establish a connection to a local network (LAN = Local Area Network).
Connect the network cable to the LAN
port of the notebook (1).
Connect the network cable to your
network connection (2).
1
2
Your network administrator can help you to configure and use the LAN connections. The network cable is not included in the delivery scope. This type of
cable can be obtained from a specialist dealer.
Your USB Type-C
Your port replicator is a device that helps you to quickly connect your notebook to your peripheral devices, such as a monitor, printer, etc.
The features offered by the port replicator include standard ports for monitor, audio and other USB devices, such as mouse and keyboard.
You need only connect the notebook to the port replicator in order to work with your peripheral devices.
TM
port replicator (optional)
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2
3

Ports on the port replicator

6
5 4
1
8
2
7 8
9
10
1 = Combined headphones/microphone port 2 = USB 3.0 port 3 = VGA monitor port 4 = HDMI 5 = Display Port 6 = LAN port

Setting up the port replicator

Select a suitable location for the port replicator before setting it up. In doing so, please follow these instructions:
Never place the port replicator on a soft surface (e.g. carpeting, upholstered furniture, bed). This can block the air vents of the notebook and cause overheating and damage.
Place the port replicator on a stable, flat and anti-slip surface. Please note that the rubber feet may mark certain types of surfaces.
Never place the port replicator and the mains adapter on a heat-sensitive surface.
Do not expose the port replicator to extreme environmental conditions. Protect the port replicator from dust, humidity and heat.
7 = USB 3.0 port for data connection
only (USB Type-C 8 = ON/OFF button with power-on indicator 9 = DC input connector (DC IN) 10 = USB 3.0 port for data connection
and power supply for the notebook
(USB Type-C
TM
)
TM
)
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Connecting the AC adapter to the port replicator

Connect the AC cable to the AC adapter (1).Plug the AC cable into the power outlet (2).Connect the AC adapter cable to the DC
jack (DC IN) of the port replicator (3).
3
2
1
When the notebook is connec ted to a port replicator, the operati ng system creates a hardware profile for the "Docked" mode. In this profile, for example, the monitor which was last used for output is saved as a setting. This profile will be loaded as soon as the notebook is connected to a port replicator of the same type.
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Connecting the notebook to the port replicator

Disconnect the AC adapter cable from the DC jack (DC IN) of the notebook.
1
2
Connect one end of the USB cable (USB Type-C
harging function (USB Type-C
c
Connect the other end of the USB cable (USB Type-C
onnection and power supply (USB Type-C
c
TM
TM
) on the notebook (1).
) to the USB 3.0 port with
TM
) on the port replicator (2).
TM
) to the USB 3.0 port for data
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Switching on the notebook via the port replicator

Press the ON/OFF button on the port replicator to switch on the notebook.

Switching off notebook via port replicator

Close all applications and then shut down your operating system (please
efer to the manual for the operating system).
r
If the notebook cannot be shut down properly, press the ON/OFF button on the port replicator for approx. four seconds. The notebook will switch off. However, any unsaved data may be lost in the process.

Disconnecting the notebook from the port replicator

Disconnect the supplied USB cable (USB Type-CTM) from the USB 3.0 port
(USB Type-C
TM
) on the notebook.
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Security functions
Please remember that in some cases, for example, forgetting your password,
Your notebook has a variety of security functions that you can use to protect your system and your personal data from unauthorized access.
This chapter explains how to use these functions, and what the benefits are.
you may be locked out of the system and unable to access your data. Therefore, please note the following information:
Make regular backups to external optical disks such as external hard
ives, CDs, DVDs or Blu-ray Discs.
dr
Some security functions need you to choose passwords. Make a note
he passwords and keep them in a safe place.
of t
If you forget your passwords you will need to contact our Service Desk. Deletion or resetting of passwords are not covered by your warranty and a charge will be made for assistance.
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Brief overview of the security functions

Detailed information about the security equipment of your system can be found in the "Professional Notebook" manual, on the "Drivers & Utilities" CD/DVD or on our website at "http://www.fujitsu.com/us/support/"
.
Security function Type of protection
Security Lock
Fingerprint sensor (configuration dependent)
Palm scanner (configuration
dependent)
BIOS password protection
Boot from Removable Media Prevents unauthorized booting
Owner Information Display service desk or owner
Smart Card reader (configuration dependent)
Trusted Platform Module (configuration dependent)
Mechanical
Biometric
Password protection for the BIOS Setup, operating system and hard disk with supervisor and user password. The passwords consist of a maximum of eight alphanumeric characters.
of an operating system from external media (e.g. USB stick, USB CD-ROM drive, etc.).
information during the boot process.
PIN and SmartCard protection for the operating system
Identification and authentication of the notebook
Preparation
Fit and lock the Kensington Lock Cable (accessory).
Install the supplied fingerprint software.
Specify at least one supervisor password in the BIOS Setup and activate the password protection for the operating system and hard disk as desired.
In the BIOS Setup, go to the
Security menu and edit the Boot from Removable Media option.
In the BIOS Setup, go to the
Security menu and edit the Owner Information option.
To use the SmartCard reader functions, install the s upplied (or other suitable) software.
Define a supervisor password in the BIOS Setup and enable the TPM (Security Chip).
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Install the fingerprint software to be able to use the fingerprint sensor (1).

Configuring the fingerprint sensor (configuration dependent )

The fingerprint sensor can record the image of a fingerprint. With additional fingerprint software, this image can be processed and used instead of a password.
1
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Configuring the palm sensor ( c onf iguration dependent)

The palm vein sensor can record the image of the veins on the palm of your hand. This image is evaluated with additional software and can be used in place of a password.
Install the software to use the palm
vein sensor (1).
1
You can obtain further information on the palm vein sensor in the "appendix: Miscellaneous Information".

Using the Security Lock

Your device comes with a Security Lock mechanism for the Kensington Lock Cable. You can use the Kensington Lock Cable, a sturdy steel cable, to help protect your notebook from theft. The Kensington Lock Cable is available as an accessory.
Fujitsu recommends the use of a combination lock.
Fit the Kensington Lock Cable to the
echanism on your notebook.
m
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Configuring password protection in BIOS Setup Utility

Before using the various options for password protection in the BIOS Setup Utility, please proceed as follows to increase data security:
Make a note of the passwords and keep them in a safe place. If you forget your supervisor password you will not be able to access your notebook. Passwords are not covered by your warranty and a charge will be made for assistance.
Your password can be up to 32 characters long and can contain letters, numbers and special characters. A distinction is made between upper and lower case.
When using special characters, please note that these are dependent on the country-specific variant of the keyboard used.

Protecting BIOS Setup Utility (supervisor password and user password)

If you have opened these operating instructions on the screen, we recommend that you print them out. You cannot call up the instructions on the screen while you are setting up the password.
The supervisor password and the user password both prevent unauthorized use of the BIOS
Setup Utility. The supervisor password allows you to access all of the functions of the BIOS Setup Utility, while the user password will only give you access to some of the functions. You can
only set up a user password if a supervisor password has already been assigned.
Calling and using the BIOS Setup Utility is described in the chapter
"Settings in BIOS Setup Utility", Page 87
.
Assigning the supervisor and user passwords
Start the BIOS Setup Utility and go to the Secur it y menu. Select the Set Supervisor Password field and press the Enter key.
With Enter new Password: you are asked to enter a password.
4
Enter the password and press the Enter key.
Confirm new Password requires you to confirm the password.
4
Enter the password again and press the Enter key.
Changes have been saved is dis played as a confirmation that the new password has been saved.
4
To set the user password, select Set User Password and proceed exactly as
when configuring the supervisor password.
If you do not want to change any other settings, you can exit BIOS Setup Utility.
4
In the Exit menu, select the option Save Change s & Exit. ► Selec t Yes and press the Enter key.
The notebook is then rebooted and the new password comes into effect. It will now be necessary
4
to first enter your supervisor or user password in order to open the BIOS Setup Utility. Please note that the user password only provides access to a few of the BIOS settings.
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Changing the supervisor password or user password
You can only change the supervisor password when you have logged into the BIOS Setup Utility with the supervisor password.
Start the BIOS Setup Utility and go to the Security menu.When changing the password, proceed exactly as when assigning a password.
Removing passwords
To remove a password (without setting a new password) perform the following steps:
Start the BIOS Setup Utility and go to the Security menu.Highlight the Set Supervisor Password or Set User Password field and press t he Enter key.
You will be requested to enter the current password by the Enter Curr e n t P as sword prompt.
4
Enter New Password will appear and you will be requested to enter a new password.
Press the Enter key twice at this request.In the Exit menu, select the option Save Changes & Exit.Selec t Yes and press the Enter key.
The notebook will now reboot with the password removed.
4
With the supervisor password, you simultaneously deactivate the user password.

Password protection for booting the operating system

With the supervisor password you have set in the BIOS Setup Utility (see section "Assigning the supervisor and user passwords", Page 66 also prevent booting of the operating system.
Activating system protection
Start the BIOS Setup Utility and go to the Security menu.Select the Password on Boot option and press the Enter key.Select the option you require (Disabled, First Boot or Every Boot) and press the enter keySelect the Save Changes & Exit option under Exit.
The notebook will reboot. You will be prompted to enter your password (the supervisor password).
4
), you can
Deactivating system protection
Start the BIOS Setup Utility and go to the Security menu.Select the Password on Boot option and press the Enter key.Select the Disabled option and press the Enter key.
If you do not want to change any other settings, you can exit BIOS Setup Utility.
4
Select the Save Changes & Exit option under Exit.
The notebook will reboot. The system is no longer password-protected.
4
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Password protection for the hard disk

If a supervisor password was set, an additional password for the hard disk can be set in the Hard Disk Security menu.
The hard disk is protected by this password. Data on this hard disk can then only be read in another system if the correct password is entered.

Smart Card reader (configuration-dependent)

Smart Cards are not supplied as standard equipment. You can use all Smart Cards that comply with the ISO standard 7816-1, -2 or -3. These Smart Cards are available from various manufacturers.
With the appropriate software you can use your Smart Card as an alternative to password protection, but also as a digital signature, for encrypting your e-mails or for home banking.
We recommend that you always use two Smart Cards. Always keep one of the Smart Cards in a safe place if you are carrying the other Smart Card with you.

Inserting the Smart Card

Do not use force when inserting and removing the Smart Card. Make sure that foreign objects do not fall into the Smart Card reader.
Slide the Smart Card into the Smart
Card reader with the chip faci up
wards and to the front.
ng

Trusted Platform Module - TPM

To use the TPM, you must enable the TPM in the BIOS-Setup before the software is installed. The requirement for this is that you have assigned at least the supervisor password (see "Security functions", Page 62
).
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Enabling TPM

Requirement: You have assigned a supervisor password (see "Security functions", Page 62).
Call BIOS Setup and select the Security menu.Mark the TPM Security Chip Setting field and press the Enter key.Select the entry Enabled to enable the TPM
Once you have enabled the TPM the Clear Security Chip menu item appears.
4
You can clear the holder in the TPM using Clear Security Chip. With Enabled, all secret keys (e.g. SRK - Storage Root Keys, AIK - Attestation Identity Keys etc.) generated by applications are deleted.
Take note that you can then no longer access the data you have encrypted on the holder-based keys!
► From the Exit menu, select the option Exit Saving Changes. ► Press the Enter key and select Yes.
The notebook restarts and the TPM is switched on after the reboot.
4

Disabling TPM

Requirement: You have assigned a supervisor password (see "Security functions", Page 62).
► Call BIOS Setup and select the Security menu. ► Mark the TPM Security Chip Setting field and press the Enter key. ► Select the entry Disabled to disable the TPM. ► In the Exit menu, select the option Exit Saving Changes. ► Press the Enter key and select Yes.
The notebook will now reboot with TPM deactivated.
4
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Activating password entry via OnScreen keyboard (OnScreen keyboard for BitLocker password)

If TPM is activated, you can enable an OnScreen keyboard for the internal touchscreen in the BIOS Setup.
C
all up the BIOS Setup and select the Advanced menu.
► Highlight Boot Configurations and press the Enter key. ► From the UEFI Boot On-Screen Keyboard selection, choose the Enable or Disable option. ► From the Exit menu, choose the option Exit Saving Changes. ► Press the Enter key and select Yes.
The notebook will now reboot and the password dialog will be displayed.
4
To enable the OnScreen keyboard, tap on the password field.
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Connecting external devices
Never pull at a cable when disconnecting it. Always grasp the plug.
With some devices the notebook and the device before connecting/disconnecting. For information about whether or not devices need to be switched off, please refer to the documentation supplied with the externa
Some of the external devices require special drivers (see the operating system and external device documentation).
HDMI port
The HDMI port on your notebook or the optional port replicator can be used to connect an external amplifier, LCD TV or a plasma TV with an HDMI connection.
optional port replicator.
Connecting external devices
Under all circumstances, please observe the safety notes provided in the
"Important notes", Page 13
any devices to or from your notebook. Always read the documentation supplied with the device you wish to connect. Never connect or disconnect cables during a thunderstorm.
chapter before connecting or disconnecting
such as USB devices, it is not necessary to switch off
l device.
Connect the data cable to the
ternal device.
ex
Connect the data cable to the HDMI
port on the notebook or on the
more
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Connecting an external monit or

An analogue monitor is connected to the analogue external monitor port (VGA), a digital monit or to the Display Port on the optional port replicator. Dis play output is limited to a maximum of two monitors at any one time (see "Key combinations", Page 43
, section "Toggle display output").
Analog external monitor port (VGA) (on notebook or on optional port replicator)
Switch off the notebook and the external monitor. Plug the data cable of the external monitor into the monitor port.First switch on the external monitor and then the notebook.
You can also switch back and forth between the external monitor and the LCD screen of the notebook, see chapter "Key combinations", Page 43
You can display the same picture on the external monitor and the notebook LCD screen simultaneously.
Digital Display Port (on the optional port replicator)
.
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Connecting USB devices

On the USB ports you can connect external devices that also have a USB port (e.g. a DVD drive, a printer, a scanner or a modem).
USB devices are hot-pluggable. This means you can connect and disconnect the cables of USB devices while the operating system is running.
USB 1.x has a maximum data transfer rate of 12 Mbps. USB 2.0 has a data transfer rate of up to 480 Mbps. USB 3.0 has a data transfer rate of up to 5 Gbps. USB 3.1 has a data transfer rate of up to 10 Gbps. Additional information can be found in the documentation for the USB devices.
Connect the data cable to the
ternal device.
ex
Connect the data cable to a USB
port of the notebook.

Device drivers

USB devices will be automatically recognized and installed by your operating system.
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USB port with charging function (USB Type-C™)

USB devices are hot-pluggable. This means you can connect and disconnect the c
Additional information can be found in the documentation for the USB devices.
Connect the data cable to the
(USB Type-C™) on the notebook.
At this USB port, you can charge a connected USB device or operate devices without an additional power supply (e.g. a monitor or printer).
This is also possible with the notebook switc hed off, if the USB Type-C Power Delivery on System-Off function is activated in the Advanced - Miscellaneous Configurations menu of the BIOS Setup Utility. Calling up and using the BIOS Setup Utility is described in section "Settings in BIOS Setup Utility", P age 87
ables of USB devices while the operating system is running.
.
+
external device.
Connect the data cable to a USB port
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75

USB port with charging function (Anytime USB charge)

You can use this USB port to charge or supply power to a USB device (e.g. to charge a PDA or a mobile phone or to connect a USB lamp).
This is possible even when the notebook is switched off, if the Anytime USB Charge function is enabled in the Advanced/Miscellaneous Configurations menu of the BIOS Setu p U tility. If the setting AC is selected, the device will only be charged when the AC adapter is connected.
Calling and using the BIOS-Setup-Utility is described in the section "Settings
in BIOS Setup Utility", Page 87.
It is recommended that the notebook be operated with the AC adapter connected whenever the USB port with charging function is in use, as this function will drain the battery more quickly if an external USB device is being charged.
The AC adapter must already be connected when the notebook is switched off, as otherwise the USB charging function will be disabled and the connected USB devices will not be charged.
Some USB devices (e.g. mobile telephony) require a driver in order to utilize the USB charging function. In this case the USB charging function will not work when the notebook is switched off, as no drivers are active when the notebook is switched off.
Connect the data cable to the
ternal device.
ex
Connect the data cable to a USB port
(Anytime USB charge) of the notebook.

How to remove USB devices correctly

Always correctly remove the device according to the rules described below, to ensure that none of your data is lost.
With the left mouse button, click on the symbol in the taskbar for safe removal of hardware. Select the device you wish to shut down and remove.Press the "Enter" key.
Wait for the dialog box which tells you that it is now safe to remove the device.
4
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Headphones/microphone/Line-In/Line-Out/headset-combi
4
Connect the audio cable to the external device.
Connect the audio cable to the headphone port of the notebook.
The internal speakers are disabled.
If you purchase a cable from a retailer, please note the following information: The headphones/microphone/Line
port
Using the headphones/microphone/Line-In/Line-Out/headset-combi port, you can connect a headset, headphones, a microphone or external speakers to your notebook.
otebook is a "3.5 mm jack socket".
-In/Line-Out/headset-combi port on
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77
Removing and installing components during servicing
Removing and installing components during servicing
y qualified technicians should repair your notebook. Unauthorized
Onl opening or incorrect repair may greatly endanger the user (electric shock, fire risk) and will invalidate your warranty.
You may remove and install the components described in this chapter yourself after consulting the Hotline/Service Desk.
If you remove and install components without consulting the Hotline/Service Desk, then the warranty of your notebook will be voided.

Notes on installing and rem oving boar ds and components

Switch off your notebook and remove the AC plug from the power outlet.
Always remove the battery.
Take care when you use the locking mechanisms for the battery and any other component.
Never use sharp objects such as screwdrivers, scissors or knives as a lever to remove covers.
Boards with electrostatic sensitive devices (ESD) are marked with the label shown.
When handling boards fitted with ESDs, you must always observe the following points:
You must always discharge static build up (e.g. by touching a grounded object) before working with boards.
The equipment and tools you use must be free of static charge.
Remove the AC plug from the power outlet before inserting or removing boards.
Always hold boards by their edges.
Never touch connector pins or conductors on the board.
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Removing and installing components during servicing

Preparing to remove components

Switch the device off.
The device must not be in energy saving mode.
If you are going to remove or change system components, prepare for the removal as follows:
Please observe the safety information in chapter "Important notes", Page 13. Remove the AC plug from the power outlet!
Close the LCD screen.Remove all the cables from the device.Turn the device over and place it on a stable, flat and clean surface. If necessary, lay an
anti-slip cloth on this surface to prevent the device from being scratched.
Remove the battery, see
"Removing a battery", Page 47.
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79
Removing and installing components during servicing

Remove the cover

Prepare for removal, see "Preparing to remove components", Page 78.
1
2
Remove the screw (1).
Keep the screw in a safe place.
Lift the cover off the notebook (2).
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Removing and installi ng m emory expansion

If you are asked by the Hotline/Service Desk to remove or install a memory expansion module yourself, proceed as follows:
Please observe the safety information in chapter "Important notes", Page 13. During installation/removal of memory modules, the battery must remain
removed from the notebook and the notebook must not be connected to the AC adapter, see "Preparing to remove components", Page 78
Only use memory modules that have been approved for use in your notebook (see chapter "Technical data", Page 98
Never use force when installing or removing a memory module. Make sure that no foreign objects fall into the memory upgrade compartment.
You must open the memory upgrade compartment to remove or install a memory module. On some devices, it is possible that opening the compartment exposes various components. Only authorized specialists are permitted to remove or change these components. Therefore, be sure to observe the following:
Individual components can become very hot during operation. Therefore, we recommend that you wait one hour after switching the notebook off before removing or installing memory modules. Otherwise, there is a risk of suffering burns!
As some components are exposed that are sensitive to static electricity, please take note of chapter "Notes on installing and removing boards and components", Page 77
).
.
.
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Removing a memory module

1 3 2 1
Remove the cover "Remove the cover", Page 79
Fold over the protective film in the direction of the arrow.
Carefully push the two mountin
lips outwards (1).
c
emxopdaunlesion
The memory module will fold upwards (2).
4
Pull the memory module out of its slot
in the direction of the arrow (3).
g
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Installing a memory module

Insert the memory module with the contacts
and the recess (a) forward in the slot (1).
2
1
a
Fold over the protective film in the direction of the arrow.Fasten the cover again, see "Attaching the cover", Page 86
Carefully push the memory modul
dow
nwards until you feel it click
into place (2).
e
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Installing and removing an M.2 module

Removing the M.2 module

1
2
Loosen the screw (1).
► ►
Raise the M.2 module carefully upwards at the free side.
Pull the M.2 module out of the slot on the mainboard in the direction of the arrow (2) and remove it from the casing.
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Fujitsu
Fold over the protective film in the direction of the arrow.Fasten the cover again, see "Attaching the cover", Page 86

Installing the M.2 module

Remove the cover, see "Remove the c over", Page 79
Fold over the protective film in the direction of the arrow.
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85
2
1
Position the M.2 module in the slot on the mainboard at a slight angle,
in the direction of the arrow (1).
Secure the W.2 module in its locat i on with the screw (2).
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Fujitsu

Attaching the cover

2
1
Place the cover in the correct location (1).Tighten the screw (2).Complete the installation, see " F i nishi ng component rem oval" , Page 86
.

Finishing component rem oval

After you have removed or changed the system components as required, please prepare your device for operation again as follows:
Install the battery again, see "Installing a battery", Page 49 Turn the notebook the right way up again and place it on a flat surface.Reconnect the cables that were previously disconnected.
.
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87
Settings in BIOS Setup Utility
F2
Settings in BIOS Setup Utility
The BIOS Setup Utility allows you to set the system functions and the hardware configuration for the notebook.
When a notebook is delivered, the factory default settings are effective. You can change these settings in the menus of the BIOS Setup Utility . Any changes you make take effect as soon as you save and exit the BIOS Setup Utility.
The BIOS Setup Utility program contains the following menus:
About System Advanced
Security Boot Exit

Starting the BIOS Setup Utility

Reboot the device (switch off/on or reboot the operating system).
Depending on the setting for Fast Boot in t he BIOS-Setup-Utility, the following
4
notification may appear on the screen during start-up:
<F2> BIOS Setup <F12> Boot Menu
Press the function key . If a password has been assigned, enter the password and press the Enter key.
If you have forgotten the password, contact your system administrator or contact our customer service center.
Displays information relating to the BIOS, processor and notebook Advanced system settings Configuration of various hardware components, such as mouse, keyboard,
processor Password settings and security functions Configuration of the start-up sequence Exits the BIOS Setup Utility
The BIOS Setup Utility starts.
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Fujitsu
Settings in BIOS Setup Utility
F1
F9
← →
ESC

BIOS Setup Utility operation

Press the key to display help about operation of the BIOS Setup Utility. The description of the individual settings is shown in the right-hand window of the BIOS Setup Utility .
With the key you can load the default settings of the BIOS Setup Utility.
Use the cursor keys or to select the menu you wish to access to make changes.
The menu is displayed on the screen.
4
Select the option you want to change with the cursor keys Press the "Enter" key.Press the key to exit the selected menu. For future reference, make a note of the changes you have made (for example, in this manual).
or
.
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Settings in BIOS Setup Utility

Exiting BIOS Setup Utility

You need to select the desired option in the Exit menu and activate it by pressing the Enter key:

Exit Saving Changes - save changes and exit BIOS Setup Utility

To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes.
The notebook is rebooted and the new settings come into effect.
4

Exit Discarding Changes - Reject chang es an d exit BIOS Setup Utility

To discard the changes, select Exit Discarding Changes and Yes.
The settings in place when BIOS Setup Util ity was called remain effective. BIOS
4
Setup Utility is terminated and the notebook is rebooted.

Load Setup Defaults – load default values

To copy the standard entries for all menus of the BIOS Setup Utili ty,
hoose Load Setup Default s and Yes.
c

Discard Changes - Discard Changes withou t exiting BIOS Setup Utility

To discard the changes you have made, select Discard Changes and Yes.
The settings in place when BIOS Setup Util ity was called remain effective.
4
You can now make additional settings in the BIOS Setup Utility.
If you want to exit the BIOS Setup Utility with these settings, select Exit Saving Changes and Yes.

Save Changes - save changes without exiting the BIOS Setup Utility

To save the changes, select Save Changes and Yes.
The changes are saved. You can now make additional settings in the BIOS Setup Utility.
4
If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes.

Save changes and power off

To save the changes and switch off your device, select Save Changes and Power Off and Yes.
The changes are saved. Your device is shut down.
4

Troubleshooting and tips

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Fujitsu
Troubleshooting and tips
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows: Make a note of the steps and the circumstances that led to the fault. Also
make a note of any error messages displayed.
Switch the notebook off.Please contact the Hotline/S ervice Desk.
You can contact Fujitsu Service and Support in the following ways:
Toll free phone: 1-800-8Fujitsu (1-800-838-5487)
Website: "http://solutions.us.fujitsu.com/www/content/support/contact/index.php"
Before you place the call, have the following information ready so that the customer support representative can provide you with the fastest possible solution:
The model name and serial number of the notebook. The serial number is located on a sticker on the underside of the notebook.
Notes with the messages that appeared on the screen and information on acoustic signals.
Any changes you have made to the hardware or software since
eceiving the notebook.
r
Any changes you have made to the BIOS Set up settings after receiving the notebook.
Your system configuration and all peripheral devices connected to your system.
Your sales contract.
Our notebooks have been designed primarily with mobile applications in mind. This means that considerable effort has been made to optimize components and equipment in terms of weight, space and energy requirements. Depending on the particular configuration you have purchased, it is possible that functionality m ay be slightly reduced compared to a desktop PC if you are running processor-intensive gaming software, e.g. games with intensive 3D graphics. Updating your hardware with drivers which have not been approved by Fujitsu may result in performance losses, data losses or malfunction of the equipment. A list of approved drivers and current BIOS versions can be downloaded from: "http://solutions.us.fujitsu.com"

Help if problems occur

Should you encounter a problem with your computer that you cannot resolve yourself: Note the ID number of your device. The ID number is found on the type rating
plate on the back or underside of the casing.
For further clarification of the problem, contact the Fujitsu Service Desk. When you do
this, please have ready the ID number and serial number of your system.

Recovering your Factory Image

In the event you need to restore your original Factory Image, please refer to the appendix of this Operating Manual.
Troubleshooting and tips
Fujitsu
91
Battery indicator does not illuminate
When certain characters are entered on the keyboard, only numerals ar e writ t en
The notebook’s LCD scree n re m ains blank

The notebook’s date or time i s incorrect

Cause
Troubleshooting
Time and date are incorrect.
With the BIOS-Setup-Utility, you can set the
Date and time are still set incorrectly after
Please contact your sales outlet or our
Cause
Troubleshooting
The battery is not installed correctly.
Switch the notebook off.
The battery is discharged.
Charge the battery.
Cause
Troubleshooting
The virtual number keys of your device are Press the
Num
button.
Cause
Troubleshooting
Screen
is
switched
off. ►Press a key or touch the Clickpad.
External monitor or television set connected.
Press the key combination for changing over
date and time in the Main menu.
switching on the notebook.
activated, see "Virtual number keys", Page 42
hotline/service desk.
Check whether the battery is installed
correctly in its compartment.
Switch the notebook on.
or
Install a charged battery.
or
Connect the notebook to a AC outlet
using the AC adapter.
the screen output, see "Key combinations",
Page 43.
Troubleshooting and tips
92
Fujitsu

The LCD screen of the notebook is dif f icult to read

Cause
Troubleshooting
Reflected glare
Turn the notebook or alter the tilt of the LCD
Cause
Troubleshooting
Monitor is switched off.
Switch the external monitor on.
Power saving has been activated (monitor is
Press any key to continue. Brightness is set to dark.
Adjust the brightness of the monitor.
Screen output is set to the notebook’s LCD
Press the key combination for changing over
The external monitor’s AC cable or data cable is
Switch off the external monitor and the
Cause
Troubleshooting
The wrong external monitor has been selected
Terminate the application program under
resolution as described in the documentation
screen.
Increase the brightness of the screen.
The external monitor remains bla nk
blank).
screen
not connected properly.
the screen output, see "Key combinations",
Page 43.
notebook.
Check whether the AC cable is plugged
operly into the external monitor and int
pr t
he power outlet.
Check whether the data cable is properly
connected to the notebook and the external monitor (if it is plugged in with a connector).
Switch on the external monitor and t
not
ebook.
The external monitor is blank or t he ima ge is unsta ble
or the wrong screen resolution has been set for the application program.
Windows by pressing error persists after terminating the program, use the key combination for switching t
creen output (see
s
Page 43), in order to switch to the LCD
screen of the notebook. Change the following setting:
Set the screen resolution: Set the screen
for your operating system.
Select monitor: Select monitor 1 or 2 as
described in the documentation for your operating system.
Alt
+
"Key combinations",
F4
o
he
. If the
he
Troubleshooting and tips
Fujitsu
93
Stylus input not working
The notebook does not start af t er switching it on
The cursor does not correctly follow the
Cause
Troubleshooting
Stylus incorrectly calibrated.
Calibrate the stylus as shown under
Cause
Troubleshooting
Incorrect driver installed.
If your device is one which can only be
The stylus is in power saving mode.
Press gently on the tip of the stylus to
The stylus battery is completely discharged.
Carefully insert the stylus in its slot on the
Cause
Troubleshooting
The battery is not installed correctly.
Check whether the battery is installed
The battery is dead.
Charge the battery.
The AC adapter is not connected properly.
Check whether the AC adapter is properly
stylus movements
Hardware and Sound / Tablet PC Settings
in the Control Panel, see
stylus", Page 36 and "Calibrating the stylus", Page 36.
operated using the stylus, install the driver for the standard model.
or
If your device is one which can
oper
ated using the stylus and by finger, install the driver for the "Dual Digitizer" model.
reactivate the stylus.
notebook to charge the stylus battery.
"Adjusting the
be
correctly in its compartment.
Switch the notebook on.
or
Insert a charged battery.
or
Connect the AC adapter to the notebook.
connected to the notebook.
Switch the notebook on.
Troubleshooting and tips
94
Fujitsu
The notebook stops working
Cause
Troubleshooting
The notebook is in energy saving mode.
End energy saving mode.
An application program has caused the
Close the application program or restart
The battery is dead.
Charge the battery.
Cause
Troubleshooting
The printer is not switched on.
Make sure that the printer is switched
The printer is not connected correctly.
Check that the data cable connecting The printer driver is faulty or not correctly
Check whether the correct printer driver is
Cause
Troubleshooting
The wireless component is switched off.
Switch the wireless component on (see
The wireless component is switched on. Despite
Check whether the wireless connection is
malfunction.
the notebook (by restarting the operating
ystem or switching the device off and back
s on again).
or
Insert a charged battery.
or
Connect the AC adapter to the notebook.
The printer does not print
on and ready for operation (refer to the
umentation supplied with the printer).
doc
the notebook to the printer is properly connected.
installed, or it is the wrong printer driver.
loaded (refer to the printer documentation).
The wireless connection to a network does not work
"Switching the wireless components on and
f", Page 55
of
).
this, the wireless connection to a network does not work.
enabled by the software.
Further information on using the wireless
component can be found in the help files.
Troubleshooting and tips
Fujitsu
95
Smart Card reader is not recognized
Smart Card PIN forgotten
Smart Card lost
The battery discharges t oo quickly
Cause
Troubleshooting
The battery is either too hot or too cold. In this
Move the notebook so that its temperature
You may have an application running that
Use the AC adapter whenever possible.
The maximum brightness may have been set
Set the screen slightly darker with the
Cause
Troubleshooting
Smart Card inserted incorrectly.
Make sure you have inserted your Smart
Cause
Troubleshooting
PIN forgotten
If you are working in a network, contact your
Cause
Troubleshooting
Smart Card lost.
If you are working in a network, contact your
case the battery indicator flashes.
consumes a great deal of power due to frequent accessing of the hard disk or optical drive.
for the screen.
returns to within the normal range.
If the operating time of the battery life is
extremely short, the battery is probably t ol
d. Replace the battery if necessary.
key combination for Decreasing the screen brightness in order to reduce the amount of power being drawn.
Card into the Smart Card reader with
he chip facing upwards / downwards
t (device-dependent).
Check whether the Smart Card you are
ing is supported. Your Smart Card must
us comply with the ISO standard 7816-1, -2,
-3 and -4.
oo
system administrator, who can unlock your notebook with a Supervisor PIN.
system administrator, who can boot your notebook with a Supervisor Smart Card.
Troubleshooting and tips
96
Fujitsu
Acoustic warning
Error messages on the screen
This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programs are described in the documentation for these programs.
contact the place of purchase or our customer service center.
User and/or supervisor S m art Ca rd lost
Cause
Troubleshooting
User and/or supervisor SmartCard lost
If you have lost your user SmartCard, you
Cause
Troubleshooting
A beep sounds every few seconds.
Charge the battery.
Error message/cause
Troubleshooting
CMOS Battery Bad
Contact your sales outlet or our customer
System CMOS checksum b ad - Default configuration
Switch the notebook off.
used
Switch the notebook on.
The system configuration information is incorrect.
Press the function key
F2
to access the
BIOS Setup.
In the BIOS Setup, select the Exit menu.
Select the entry Load Setup Defaults.
Select OK and press the Enter key.
Extended memory failed at offset: xxxx Failing Bits:
has resulted at the address xxxx.
Check whether the additional memory
Failure Fixed Disk n
Start the BIOS Setup (Primary Master
can continue to work with the supervisor SmartCard.
If you have lost the supervisor SmartCard,
you can also continue working, but y l
onger have all rights and cannot initializ
her supervisor SmartCard.
anot
The battery is almost dead.
If the error message appears repeatedly despite troubleshooting measures,
ou no
e
If the error message occurs repeatedly, the back-up battery in the notebook is dead.
zzzz zzzz
When testing the extended memory. an error
The settings of the hard disk drive are incorrect.
service center.
module has been inserted correctly.
submenu) and select the correct settings.
Troubleshooting and tips
Fujitsu
97

Error message/cause Troubleshooting

F2
Keyboard controller error
Switch off the notebook with the ON/OFF
button.
ait 3 - 5 seconds and switch on t
W
ebook again.
not
Keyboard error
If you use an external keyboard: Check the connection and reboot the
notebook.
nn Stuck key Make sure that no key is pressed. Operating system not found
Check in the BIOS Setup whether your hard
disk has been set c
orrectly.
Make sure that the operating system is
installed on the corresponding drive.
o do so.
F1
function key to start the
to access the
F1
function key when prompted
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs during the self-test before starting the operating
system.
Previous boot incomplete - Default configuration used Default values have been set for certain
Press the
operating system.
Press the function key
BIOS Setup.
P ress th e
t settings because of an error which occurred in the previous system boot. Check the settings in the BIOS Setup.
Real time clock error
Contact your sales outlet or our customer
service center.
nnnK Shadow RAM failed at off set: xxxx Failing
n Bits: zzzz
System battery is dead - Repl ace and run SETUP
Contact your sales outlet or our customer
service center.
Contact your sales outlet or our customer
service center.
System cache error - Cache disabled
Contact your sales outlet or our customer
service center.
System timer error
Contact your sales outlet or our customer
service c
enter.
he
98
Fujitsu
Technical data
Technical data
General
Processor
7. Generation Intel® Core™ with ULT processors
Main memor y (SO DIMM)
Maximum 16 GB DDR4
Electrical data
Safety regulations complied with
CE
Protection class
III
Maximum power consumption (with the
LCD screen
Size
31.75 cm / 12.5" TFT FHD or HD (configuration
Resolution
HD: 1366 x 768 pixels
Pixel class
II
Brightness control
11 levels
Technology
Wide-View High-Bright Display with LED
Digitizer and glass panel
Dual Digitizer / Touch and Pen support
Webcam
HD (720p) with status indicator and two
Display adapter
Chip
Intel® HD Graphics 620
Maximum resolution of external monitor:
HDMI: 4096 x 2160 pixels
Notebook
Intel® Core™ i7-7600U processor (4 MB cache, up to 3.9 GHz)
®
Core™ i7-7500U processor (4 MB cache,
Intel up to 3.5 GHz)
®
Intel
Core™ i5-7300U processor (3 MB cache,
up to 3.5 GHz)
®
Core™ i5-7200U processor (3 MB cache,
Intel up to 3.1 GHz)
®
Intel
Core™ i3-7100U processor (3 MB cache,
up to 2.4 GHz) Optional Intel
1 slot for 4, 8 or 16 GB modules
®
Core™ vPro™ processor
notebook switched on and the battery charging):
80 W (without port replicator) / 90 W (with USB
Type-C port replicator)
dependent)
FHD: 1920 x 1080 pixels 16M colors
background lighting
Hardened glass
microphones
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