Fujitsu FPCM23451, LifeBook PH520 User Manual

User’s Guide
Learn how to use your
Fujitsu LifeBook® PH520 notebook
Copyright and Trademark Information
Fujitsu America, Inc. has made every effort to ensure the accuracy and completeness of this document; however, as ongoing development efforts are continually improving the capabilities of our products, we cannot guarantee the accuracy of the contents of this document. We disclaim liability for errors, omissions, or future changes.
Fujitsu, the Fujitsu logo and LifeBook are trademarks or registered trademarks of Fujitsu Limited in the United States and other countries.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., USA.
ENERGY STAR and the ENERGY STAR certification mark are registered trademarks of the U. S. Government.
Adobe, Acrobat, and Acrobat Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Google and Picasa are trademarks or registered trademarks of Google Incorporated.
Roxio is a trademark of Roxio, a division of Sonic Solutions.
YouCam is a trademark of CyberLink Corp.
AMD and AMD Athlon are trademarks of Advanced Micro Devices, Inc.
Norton and Norton Internet Security are trademarks or registered trademarks of Symantec Corporation in the United States and other countries.
All other trademarks mentioned herein are the property of their respective owners.
© Copyright 2010 Fujitsu America, Inc. All rights reserved.
No part of this publication may be copied, reproduced, or translated, without prior written consent of Fujitsu. No part of this publication may be stored or transmitted in any electronic form without the written consent of Fujitsu.
B6FJ-4661-01ENZ0-00
WARNING
HANDLING THE CORD ON THIS PRODUCT WILL EXPOSE YOU TO LEAD, A CHEMICAL KNOWN TO THE S
TATE OF CALIFORNIA TO CAUSE BIRTH DEFECTS OR OTHER REPRODUCTIVE HARM.
W
ASH HANDS AFTER HANDLING.
DECLARATION OF CONFORMITY
according to FCC Part 15
Responsible Party Name: Fujitsu America, Inc.
Address: 1250 E. Arques Avenue
Sunnyvale, CA 94085
Telephone: (408) 746-6000
Declares that product: Base Model Configuration:
Fujitsu PH520 notebook
Complies with Part 15 of the FCC Rules.
This device complies with Part 15 of the FCC rules. Operations are subject to the following two conditions:
(1) This device may not cause harmful interference, (2) This device must accept any interference received, including interference that may cause undesired operation.
IMPORTANT SAFETY INSTRUCTIONS
This unit requires an AC adapter to operate. Use only UL Listed I.T.E. Class II Adapters with an output rating of 19 VDC, with a minimum current of 3.16 A (60 W).
When using your notebook equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
CAUTION - HOT SURFACE: The bottom of this notebook computer can become hot when used for long periods of time. When
using this notebook, take caution to limit long term or continuous use while resting it on exposed skin, such as the lap.
Do not use this product near water for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement or near a
swimming pool.
Avoid using a modem during an electrical storm. There may be a remote risk of electric shock from lightning.
Do not use a modem to report a gas leak in the vicinity of the leak.
Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with
local codes for possible special disposal instructions.
CAUTION: To reduce the risk of fire, use only No. 26 AWG or larger UL Listed or CSA Certified Telecommunication Line Cord.
For TV tuner use: To protect from overvoltages and transients on the Cable Distribution System, make sure that the outer shield of
the coaxial cable is connected to earth (grounded) at the building premise as close to the point of cable entrance as practicable, as required per NEC Article 820.93, ANSI/NFPA 70: 2005. If you have questions about your CATV installation, contact your service provider.
SAVE THESE INSTRUCTIONS
For Authorized Repair Technicians Only
DANGER OF EXPLOSION IF LITHIUM (CLOCK) BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY
WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER. DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURERS INSTRUCTION.
F
OR CONTINUED PROTECTION AGAINST RISK OF FIRE, REPLACE ONLY WITH THE SAME TYPE AND
RATING FUSE.
+
AC adapter output polarity:
Recycling your battery
Over time, the batteries that run your mobile computer will begin to hold a charge for a shorter amount of time; this is a natural occurrence for all batteries. When this occurs, you may want to replace the battery with a fresh one*. If you replace it, it is important that you dispose of the old battery properly because batteries contain materials that could cause environmental damage if disposed of improperly.
Fujitsu is very concerned with environmental protection, and has enlisted the services of the Rechargeable Battery Recycling Corporation (RBRC)**, a non-profit public service organization dedicated to protecting our environment by recycling old batteries at no cost to you.
RBRC has drop-off points at tens of thousands of locations throughout the United States and Canada. To find the location nearest you, go to www.RBRC.org
or call 1-800-822-8837.
If there are no convenient RBRC locations near you, you can also go to the EIA Consumer Education Initiative website (http://EIAE.org/) and search for a convenient disposal location.
Remember – protecting the environment is a cooperative effort, and you should make every effort to protect it for current and future generations.
* To order a new battery for your Fujitsu mobile computer, go to the Fujitsu shopping site at www.shopfujitsu.com in the US or
www.fujitsu.ca/products/notebooks in Canada.
** RBRC is an independent third party to which Fujitsu provides funding for battery recycling; RBRC is in no way affiliated with
Fujitsu.
Contents
Preface
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Conventions Used in the Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Fujitsu Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Chapter 1 Getting to Know Your Notebook
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Locating the Controls and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Front and Display Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Left-Side Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Right-Side Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Bottom Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Status Indicator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Power Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Hard Drive Access Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
CapsLock Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
NumLk Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Display Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Opening the Display Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Adjusting Display Panel Brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
7
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Touchpad Pointing Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Clicking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Double-Clicking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Dragging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Touchpad Control Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Controlling the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Chapter 2 Getting Started with Your Notebook
Power Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Connecting the Power Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Starting Your PH520 LifeBook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Boot Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Booting the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Starting Windows the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Installing ClickMe!. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Fujitsu Driver Update Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Power/Suspend/Resume Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Standby Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Hibernation (Save-to-Disk) Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Windows Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Restarting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Powering Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
8
Chapter 3 User-Installable Features
Lithium ion Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Recharging the Batteries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Memory Upgrade Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Removing Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Installing a Memory Upgrade Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Checking the Memory Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Memory Stick/Secure Digital Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Inserting MS/SD Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Removing an MS/SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Device Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Internal LAN (RJ-45) jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Headphone Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Microphone Jack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Universal Serial Bus Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
External Video Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
HDMI Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Chapter 4 Troubleshooting Your Notebook
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Identifying the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Troubleshooting Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Power On Self Test Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Restoring Your System Image and Software . . . . . . . . . . . . . . . . . . . . . . . 77
Saving and Recovering Your Factory and System Images . . . . . . . . . . . . 77
Automatically Downloading Driver Updates . . . . . . . . . . . . . . . . . . . . . . . 86
9
Chapter 5 Care and Maintenance
Caring for your PH520 LifeBook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Cleaning your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Storing your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Traveling with your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Media Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Chapter 6 System Specifications
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Microprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Chipset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Mass Storage Device Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Device Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Popular Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Included Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Learning About Your Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
10
Glossary/Regulatory
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Appendix A: WLAN User’s Guide
Before Using the Optional Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Wireless LAN Device Covered by this Document. . . . . . . . . . . . . . . . . . . 118
Characteristics of the WLAN Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Wireless LAN Modes Using this Device . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Deactivating the WLAN Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Deactivation Using the Wireless On/Off Switch . . . . . . . . . . . . . . . . . . . . 121
Disconnection Using the Icon in the Taskbar. . . . . . . . . . . . . . . . . . . . . . . 122
Activating the WLAN Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Configuring the Wireless LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Configuring the WLAN using Windows . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Connection to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Troubleshooting the WLAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
WLAN Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Using the Bluetooth Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
What is Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Where to Find Information About Bluetooth . . . . . . . . . . . . . . . . . . . . . . . 128
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
11
Preface
About This Guide
The PH520 LifeBook from Fujitsu is a small yet powerful computer, perfect for networking. It is powered by an AMD Athlon™ II Neo processor and integrated graphics. The notebook has a built-in 11.6” wide HD color display with LED backlight.
This manual explains how to operate your PH520 notebook’s hardware and built-in system software. Your PH520 notebook comes with Windows® 7 Professional Edition pre-installed.
Conventions Used in the Guide
Keyboard and on-screen keys appear in brackets. Example: [Fn], [F1], [ESC], [ENTER] and [CTRL].
Pages with additional information about a specific topic are cross-referenced within the text. For example: (“See Installation Procedure on page 43”.) Note that all cross-references are linked to the referenced items, so by clicking the link, you will automatically go to the referenced item or page.
On-screen menu items appear in bold. Example: “Click Object Properties and select your choice”.
THE INFORMATION ICON HIGHLIGHTS INFORMATION THAT WILL ENHANCE YOUR UNDERSTANDING OF
THE SUBJECT MATERIAL.
12
- About This Guide
Fujitsu Contact Information
Service and Support
You can contact Fujitsu Service and Support in the following ways:
Toll free: 1-800-8Fujitsu (1-800-838-5487)
Website: http://www.computers.us.fujitsu.com/support
Before you place the call, you should have the following information ready so that the customer support representative can provide you with the fastest possible solution:
Product name
Product configuration number
Product serial number
Purchase date
Conditions under which the problem occurred
Any error messages that have occurred
Type of device connected, if any
THE CAUTION ICON HIGHLIGHTS INFORMATION THAT IS IMPORTANT TO THE SAFE OPERATION OF YOUR
COMPUTER, OR TO THE INTEGRITY OF YOUR FILES. PLEASE READ ALL CAUTION INFORMATION CAREFULLY.
T
HE WARNING ICON HIGHLIGHTS INFORMATION THAT CAN BE HAZARDOUS TO EITHER YOU, YOUR
NOTEBOOK, OR YOUR FILES. PLEASE READ ALL WARNING INFORMATION CAREFULLY.
13
- About This Guide
Fujitsu Shopping Online
You can go directly to the online store by going to the website at: www.shopfujitsu.com.
Limited Warranty
Your PH520 notebook is backed by a Fujitsu International Limited Warranty. Check the service kit that came with your notebook for the Limited Warranty period and terms and conditions.
YOU MUST HAVE AN ACTIVE INTERNET CONNECTION TO USE THE ONLINE URL LINKS.
14
Chapter 1
Getting to Know Your Notebook
Overview
This section describes the components of your Fujitsu PH520 LifeBook notebook. We strongly recommend that you read it before using your notebook – even if you are already familiar with notebook computers.
Figure 1. Fujitsu PH520 LifeBook
15
- Locating the Controls and Connectors
Locating the Controls and Connectors
Connectors and peripheral interfaces on the PH520 notebook allow you to connect a variety of devices. Specific locations are illustrated in Figures 2 through 5. The table below provides a short description of each icon on the PH520 notebook. Each of the icons is either molded into or printed on the notebook chassis.
Connection Notebook
Icon
Purpose
DC in connector Connect an external power source such as the AC adapter or auto/airline
adapter.
Secure Digital/ Memory Stick (SD/MS) Slot
The Secure Digital/Memory Stick (SD/MS) card slot allows you to install a flash memory card for data storage. Flash memory cards allow you to transfer data to and from a variety of different digital devices.
USB Ports Connect Universal Serial Bus 2.0 or 1.1 compliant devices to the
notebook.
Microphone Jack
Connect an external microphone. The internal microphone is disabled when you plug in an external microphone. The same icon is used for the internal microphone.
Headphone Jack Connect stereo headphones or powered external speakers. The internal
speaker is disabled when you plug in external headphones or powered speakers.
PRO
16
- Locating the Controls and Connectors
Security lock slot The security slot allows you to secure the notebook using compatible
locking devices.
Suspend/ Resume button
The Suspend/Resume button allows you to suspend notebook activity without powering off, resume your notebook from suspend mode, and power on the system when it has been shut down from Windows.
HDMI Port
The HDMI port allows you to connect compatible digital devices with your computer (such as a high-definition television or AV receiver).
Local Area Network (LAN)
The LAN (RJ-45) jack is used to connect the internal 10/100 Base-T/Tx Ethernet to a Local Area Network (LAN) in your office or home, or broadband devices such as a cable modem, DSL, or satellite Internet.
Battery Release Latch
The battery release latch allows you to remove the battery from your system for storage or replacement.
Wireless LAN On-Off Switch
The wireless LAN switch allows you to turn power to the optional wireless LAN device on and off.
External Video port
The external video port allows you to connect an external monitor or LCD projector to your computer.
Connection Notebook
Icon
Purpose
17
- Locating the Controls and Connectors
Figure 2. PH520 LifeBook with display open
Display Panel
Keyboard
Power/Suspend/ Resume Button
Touchpad Pointing Device
Built-in Microphone
1.3 Megapixel Web Camera
Status Indicator Panel
18
- Locating the Controls and Connectors
Front and Display Components
The following is a brief description of your notebook’s front and display features.
Web Camera
The 1.3 megapixel web camera allows you to take pictures of yourself to send over the internet. For information on using the camera, see the documentation associated with the ArcSoft WebCam Companion application.
Built-in Microphone
The built-in microphone allows you to input mono audio.
Display Panel
The display panel is a color LCD panel with back lighting for the display of text and graphics and touch screen functionality.
Power/Suspend/Resume Button
The Power/Suspend/Resume button allows you to suspend system activity without powering off, resume your system from standby mode, and power on your system when it has been shut down from the Windows operating system. See “Power On” on page 40.
Keyboard
A full-function spill-resistant keyboard with dedicated Windows keys. See “Keyboard” on page 30.
Status Indicator Panel
The Status Indicator Panel displays symbols corresponding to specific components of your PH520 notebook. See “Status Indicator Panel” on page 25.
Touchpad Pointing Device
The Touchpad pointing device is a mouse-like cursor control with a right button, a left button, and a cursor control pad. See “Touchpad Pointing Device” on page 33.
19
- Locating the Controls and Connectors
Figure 3. PH520 Lifebook left-side panel
Left-Side Panel Components
The following is a brief description of your notebook’s left-side components.
External Video Port
The external video port allows you to connect an external monitor or LCD projector. See “External Video Port” on page 62.
HDMI Port
The HDMI port is used to connect compatible digital devices with your computer (such as a high­definition television or AV receiver). See “HDMI Port” on page 63.
USB 2.0 Ports
The three USB 2.0 ports (one on the left side, two on the right side) allow you to connect Universal Serial Bus devices. USB 2.0 transfers data at up to 480 Mbps and is backward-compatible with USB 1.1 devices, which transfer data at up to 12 Mbps. See “Universal Serial Bus Ports” on page 61.
DC Power Jack
Air Vents
External Video Port USB 2.0 PortHDMI Port
20
- Locating the Controls and Connectors
Air Vents
The air vents allow proper air circulation to ensure that the system does not overheat.
DC Power Jack
The DC power jack allows you to plug in the AC adapter or the optional Auto/Airline adapter to power your system and charge the internal Lithium ion Battery.
TO PROTECT YOUR NOTEBOOK FROM DAMAGE AND TO OPTIMIZE SYSTEM PERFORMANCE, BE SURE TO
KEEP ALL AIR VENTS UNOBSTRUCTED, CLEAN, AND CLEAR OF DEBRIS. THIS MAY REQUIRE PERIODIC CLEANING, DEPENDING UPON THE ENVIRONMENT IN WHICH THE SYSTEM IS USED.
D
O NOT OPERATE THE NOTEBOOK IN AREAS WHERE THE AIR VENTS CAN BE OBSTRUCTED, SUCH AS IN
TIGHT ENCLOSURES OR ON SOFT SURFACES LIKE A BED OR CUSHION.
21
- Locating the Controls and Connectors
Figure 4. PH520 LifeBook right-side panel
Right-Side Panel Components
The following is a brief description of your notebook’s right-side components.
Secure Digital/Memory Stick Card Slot
The Secure Digital/Memory Stick (SD/MS) card slot allows you to insert a flash memory card for data storage. Flash memory cards allow you to transfer data to and from a variety of different digital devices. See “Memory Stick/Secure Digital Cards” on page 58.
Headphone Jack
The headphone jack allows you to connect stereo headphones or powered external speakers. See “Headphone Jack” on page 60.
USB 2.0 Ports
The three USB 2.0 ports (one on the left side, two on the right side) allow you to connect Universal Serial Bus devices. USB 2.0 transfers data at up to 480 Mbps and is backward-compatible with USB 1.1 devices, which transfer data at up to 12 Mbps.
See “Universal Serial Bus Ports” on page 61.
Microphone Jack
Headphone Jack
Secure Digital/
USB 2.0 Ports LAN (RJ-45) Jack
Anti-Theft Lock Slot
Memory Stick Card Slot
Wireless LAN/ Bluetooth Switch
22
- Locating the Controls and Connectors
LAN (RJ-45) Port
The internal LAN (RJ-45) port is used for an internal 10/100 Base-Tx Ethernet. See “Internal LAN (RJ-
45) jack” on page 60.
Anti-theft Lock Slot
The anti-theft lock slot allows you to attach a optional physical lock-down device.
Microphone Jack
The microphone jack allows you to connect an external mono microphone. See “Microphone Jack” on page 61.
Wireless LAN On/Off Switch
The Wireless LAN/On/Off Switch is used to deactivate and activate the wireless devices. See “Deactivating the WLAN Device” on page 121.
23
- Locating the Controls and Connectors
Figure 5. PH520 LifeBook bottom panel
Bottom Components
The following is a brief description of your notebook’s bottom panel components.
Battery Latches
The battery latches are used to secure the Lithium ion battery in the battery bay.
Memory
Lithium ion Battery
Air Vents
Battery Latches
(various locations)
Stereo Speaker
Stereo Speaker
Upgrade
Compartment
24
- Locating the Controls and Connectors
Lithium ion Battery Bay
The battery compartment contains the Lithium ion battery. The battery should be removed when the computer is stored over a long period of time or for swapping a discharged battery with a charged Lithium ion battery. See “Lithium ion Battery” on page 50.
Air Vents
The air vents allow air to circulate through the system to cool down the components.
Stereo Speakers
The speakers allows you to listen to stereo sound from your system.
Memory Upgrade Compartment
Your notebook comes with high speed DDR2 Synchronous Dynamic RAM (SDRAM). The memory upgrade compartment allows you to expand the system memory capacity of your system, hence improving overall performance. See “Memory Upgrade Module” on page 55.
TO PROTECT YOUR NOTEBOOK FROM DAMAGE AND TO OPTIMIZE SYSTEM PERFORMANCE, BE SURE TO
KEEP ALL AIR VENTS UNOBSTRUCTED, CLEAN, AND CLEAR OF DEBRIS. THIS MAY REQUIRE PERIODIC
CLEANING, DEPENDING UPON THE ENVIRONMENT IN WHICH THE SYSTEM IS USED.
D
O NOT OPERATE THE NOTEBOOK IN AREAS WHERE THE AIR VENTS CAN BE OBSTRUCTED, SUCH AS IN
TIGHT ENCLOSURES OR ON SOFT SURFACES LIKE A BED OR CUSHION.
25
Figure 6. Status Indicator Panel
Status Indicator Panel
The status indicators display symbols that correspond to specific components of your notebook. (Figure 6) The symbols show how each of those components is operating. The status indicators are located on the left front edge of the notebook.
Hard Drive Access
CapsLock
Power Indicator
Battery Charge/ DC In
NumLock
26
Power Indicator
The LED near the Power indicator symbol shows whether your system is operational. When it is solid blue, it means that there is power to your computer and that it is ready for use.
Battery Charge/DC-In Indicator
Depending upon whether you have an AC adapter connected or not, the battery indicator will appear in a variety of colors and states.
Table 1. Battery indicator states
AC Adapter connected...
Solid blue Charge complete
Solid orange Charging in process
Purple, blinking Battery malfunction
No AC Adapter connected...
Orange, blinking Battery is charged 12% or less.
Purple, blinking Battery malfunction
Off
Battery charge between 13% and 100%,
Battery completely discharged, or,
No battery installed
27
Hard Drive Access Indicator
The Hard Drive Access indicator lights blue when your internal hard drive is being accessed.
CapsLock Indicator
The CapsLock indicator shows that your keyboard is set to type in all capital letters.
NumLk Indicator
The NumLk indicator shows that the integral keyboard is set in ten-key numeric keypad mode.
BATTERIES SUBJECTED TO SHOCKS, VIBRATION OR EXTREME TEMPERATURES CAN BE PERMANENTLY
DAMAGED.
28
- Display Panel
Figure 2. Opening the Display Panel
Display Panel
Your Fujitsu notebook contains a display panel that is backlit for easier viewing in bright environments.
Opening the Display Panel
While holding the base of the unit, lift the display backwards, being careful not to touch the screen with your fingers, until it is at a comfortable viewing angle. (Figure 2)
Adjusting Display Panel Brightness
Once you have turned on your system, you may want to adjust the screen brightness to a more comfortable viewing level. There are two ways to adjust the brightness: keyboard and power management utility.
Display Cover
29
- Display Panel
Using the Keyboard to Adjust Brightness
Use the following key combinations to adjust the screen brightness:
[Fn+F6]: Pressing repeatedly will lower the brightness of your display.
[Fn+F7]: Pressing repeatedly will increase the brightness of the display.
Using Power Management to Adjust Brightness
To adjust brightness with the power management utility, click Start > Control Panel > Brightness Control. Set the screen brightness slider for battery and AC power scenarios.
NOTE THAT WHEN YOU CHANGE THE DISPLAY SETTINGS, THE CHANGES WILL BE RETAINED AFTER
SLEEP AND RESTART.
I
F USING AC POWER, YOUR BRIGHTNESS SETTING IS SET TO ITS HIGHEST LEVEL BY DEFAULT. IF USING
BATTERY POWER, YOUR BRIGHTNESS SETTING IS SET TO APPROXIMATELY MID-LEVEL BY DEFAULT.
T
HE HIGHER THE BRIGHTNESS LEVEL, THE MORE POWER THE NOTEBOOK WILL CONSUME AND THE FASTER YOUR BATTERIES WILL DISCHARGE. FOR MAXIMUM BATTERY LIFE, MAKE SURE THAT THE BRIGHTNESS IS SET AS LOW AS POSSIBLE.
30
- Keyboard
Keyboard
Figure 3. Keyboard
Using the Keyboard
Your PH520 notebook has an integral 82-key keyboard. The keys perform all the standard functions of a 101-key keyboard, including the Windows keys and other special function keys. This section describes the following keys. (Figure 3)
Numeric keypad: Your system allows certain keys to serve dual purposes, both as standard
characters and as numeric and mathematical keys. The ability to toggle between the standard character and numerical keys is controlled through the [NumLk] key.
X
Fn Key
Start Key
Function Keys
Numeric Keypad
Application Key
Cursor Keys
(surrounded by heavy line)
31
- Keyboard
Cursor keys: Your keyboard contains four arrow keys for moving the cursor or insertion point to
the right, left, up, or down within windows, applications and documents.
Function keys: The keys labeled [F1] through [F11/F12], are used to produce special actions that
vary depending on what program is running. They are also used in conjunction with the [Fn] key to perform certain tasks, as detailed below under “Function Keys”.
Windows keys: These keys work with your Windows operating system and function the same as
the onscreen Start menu button, or the right button on your pointing device.
Numeric Keypad
Certain keys on the keyboard perform dual functions as both standard character keys and numeric keypad keys. NumLk can be activated by pressing the [NumLk] key. Turning off the NumLk feature is done the same way. Once this feature is activated you can enter numerals 0 through 9, perform addition ( + ), subtraction ( - ), multiplication ( * ), or division ( / ), and enter decimal points ( . ) using the keys designated as ten-key function keys. The keys in the numeric keypad are marked on the front edge of the key to indicate their secondary functions. (Figure 3)
Windows Keys
Your PH520 notebook has two Windows keys: a Start key and an Application key. The Start key displays the Start menu. This button functions the same as your onscreen Start menu button. The Application key functions the same as your right mouse button and displays shortcut menus for the selected item. (Please refer to your Windows documentation for additional information regarding the Windows keys.)
Cursor Keys
The cursor keys are the four arrow keys on the keyboard which allow you to move the cursor up, down, left and right in applications. In programs such as Windows Explorer, it moves the “focus” (selects the next item up, down, left, or right).
32
- Keyboard
Function Keys
Your notebook has 11 function keys, F1 through F11/F12. The functions assigned to these keys differ for each application.
[Fn+F3]: Pressing [F3] while holding [Fn] will toggle the Audio Mute on and off.
[Fn +F4]: Pressing [F4] while holding [Fn] allows you to toggle the mouse on and off.
[Fn+F6]: Pressing [F6] repeatedly while holding [Fn] will lower the brightness of your display.
Note that adjusting the brightness using the keyboard changes the system setting.
[Fn+F7]: Pressing [F7] repeatedly while holding [Fn] will increase the brightness of the display.
[Fn+F8]: Pressing [F8] repeatedly while holding [Fn] will decrease the volume of your system.
[Fn+F9]: Pressing [F9] repeatedly while holding [Fn] will increase the volume of your system.
[Fn+F10]: Pressing the [Fn] + [F10] keys allows you to change your selection of where to send your
display video. Each time you press the key combination, you will step to the next choice, as follows:
External CRT only: internal -> external CRT -> simultaneous display > internal display.
HDMI device only: internal display -> HDMI display -> simultaneous display -> internal
display.
Both external CRT and HDMI devices: internal display -> external CRT -> simultaneous
internal and external CRT -> HDMI display - simultaneous internal and HDMI display -> internal display.
[Fn +F11]: Pressing [F11] while holding the [Fn] (ECO) key will help to extend system power by
reducing the LCD brightness, disabling the LAN and Wireless LAN, and muting the audio output.
33
- Touchpad Pointing Device
Touchpad Pointing Device
Figure 4. Touchpad pointing device
The Touchpad pointing device comes built into your Fujitsu notebook. It is used to control the movement of the pointer to select items on your display panel. The Touchpad is composed of a cursor control, a left button and a right button. The cursor control works the same way a mouse does, and moves the cursor around the display. It only requires light pressure with the tip of your finger. The left and right buttons function the same as mouse buttons. The actual functionality of the buttons may vary depending on the application that is being used.
Left Button
Right Button
Cursor Control
34
- Touchpad Pointing Device
Clicking
AN EXTERNAL MOUSE CAN BE CONNECTED TO THE USB PORTS ON YOUR NOTEBOOK AND USED
SIMULTANEOUSLY WITH THE TOUCHPAD. HOWEVER, IF YOU BOOT THE SYSTEM WITH AN EXTERNAL MOUSE CONNECTED THE TOUCHPAD WILL BE DISABLED OR ENABLED DEPENDING ON THE SPECIFICATIONS IN YOUR BIOS SETTINGS. See “BIOS Setup Utility” on page 41.
Clicking means pushing and releasing a button. To left-click, move the cursor to the item you wish to select, press the left button once, and then immediately release it. To right-click, move the mouse cursor to the item you wish to select, press the right button once, and then immediately release it. You also have the option to perform the clicking operation by tapping lightly on the Touchpad once.
Figure 5. Clicking with button
Figure 6. Clicking with Touchpad
35
- Touchpad Pointing Device
Double-Clicking
Double-clicking means pushing and releasing the left button twice in rapid succession. This procedure does not function with the right button. To double-click, move the cursor to the item you wish to select, press the left button twice, and immediately release it. You can also perform the double-click operation by tapping lightly on the Touchpad twice.
Figure 7. Double-clicking with button
Figure 8. Double-clicking with Touchpad
36
- Touchpad Pointing Device
Dragging
Touchpad Control Adjustment
The Windows Control Panel allows you to customize your Touchpad with selections made from within the Mouse Properties dialog box.
Dragging means pressing and holding the left button, while moving the cursor. To drag, move the cursor to the item you wish to move. Press and hold the left button while moving the item to its new location and then release it. Dragging can also be done using the Touchpad. First, tap the Touchpad twice over the item you wish to move making sure to leave your finger on the pad after the final tap. Next, move the object to its new location by moving your finger across the Touchpad, and then release your finger.
Figure 9. Dragging
37
- Volume Control
Volume Control
Your Fujitsu notebook has multiple volume controls which interact with each other.
Controlling the Volume
The volume can be controlled in several different ways:
Volume can be set from within the Volume Control in the Notification Area at the bottom right of
your screen.
Volume can be controlled with the [F8] and [F9] functions keys. Pressing [F8] repeatedly while
holding [Fn] will decrease the volume of your notebook. Pressing [F9] repeatedly while holding [Fn] will increase the volume of your notebook.
Volume can be changed by opening the Control Panel and selecting Windows Mobility Center.
From there, you can either mute or adjust the sound in the Volume area.
Volume can be controlled by many volume controls that are set within individual applications.
Certain external audio devices you might connect to your system may have hardware volume
controls.
Each source discussed above puts an upper limit on the volume level that must then be followed by the other sources. We recommend that you experiment with the various volume controls to discover the optimal sound level.
ANY SOFTWARE THAT CONTAINS AUDIO FILES WILL ALSO CONTAIN A VOLUME CONTROL OF ITS OWN. IF
YOU INSTALL AN EXTERN AL AUDIO DEVICE THAT HAS AN INDEPENDENT VOLUME CONTROL, THE HARDWARE VOLUME CONTROL AND THE SOFTWARE VOLUME CONTROL WILL INTERACT WITH EACH OTHER. IT SHOULD BE NOTED THAT IF YOU SET YOUR SOFTWARE VOLUME TO OFF, YOU WILL OVERRIDE THE EXTERNAL VOLUME CONTROL SETTING.
38
Chapter 2
Getting Started with Your Notebook
Figure 10. Connecting the AC Adapter
DC Power Jack
AC Adapter
AC Cable
39
- Power Sources
Power Sources
Your Fujitsu notebook has three possible power sources: a primary Lithium ion battery, an AC adapter or an optional Auto/Airline adapter.
Connecting the Power Adapters
The AC adapter or optional Auto/Airline adapter provides power for operating your notebook and charging the batteries.
Connecting the AC Adapter
1 Plug the DC output cable into the DC power jack of your notebook. 2 Plug the AC adapter into an AC electrical outlet.
Connecting the Optional Auto/Airline Adapter
1 Plug the DC output cable into the DC power jack on your notebook. 2 Plug the Auto/Airline adapter into the cigarette lighter of an automobile with the ignition key in the On or Access
OR
3 Plug the Auto/Airline adapter into the DC power jack on an airplane seat.
Switching from AC Adapter Power or the Auto/Airline Adapter to Battery Power
1 Be sure that you have at least one charged battery installed. 2 Remove the AC adapter or the Auto/Airline adapter.
THE LITHIUM ION BATTERY IS NOT CHARGED UPON PURCHASE. INITIALLY, YOU WILL NEED TO CONNECT
EITHER THE AC ADAPTER OR THE AUTO/AIRLINE ADAPTER TO USE YOUR NOTEBOOK.
40
- Starting Your PH520 LifeBook
Starting Your PH520 LifeBook
Power On
Power/Suspend/Resume Button
The Power/Suspend/Resume button is used to turn on your notebook from its off state. Once you have connected your AC adapter or charged the internal Lithium ion battery, you can power on your notebook.
To turn on your notebook from its off state, press the Power/Suspend/Resume button, located above the keyboard to the right. When you are done working you can either leave your notebook in Suspend mode, See “Standby Mode” on page 45. or you can turn it off. See “Powering Off” on page 48..
When you power on your notebook, it will perform a Power On Self Test (POST) to check the internal parts and configuration for correct functionality. If a fault is found, your notebook will emit an audio warning and/or an error message will be displayed. See “Power On Self Test Messages” on page 74. Depending on the nature of the problem, you may be able to continue by starting the operating system or by entering the BIOS setup utility and revising the settings.
After satisfactory completion of the POST, your notebook will load your operating system.
WHEN YOU TURN ON YOUR NOTEBOOK BE SURE YOU HAVE A POWER SOURCE. THIS MEANS THAT AT
LEAST ONE BATTERY IS INSTALLED AND CHARGED, OR THAT THE AC OR AUTO/AIRLINE ADAPTER IS CONNECTED AND HAS POWER.
D
O NOT CARRY YOUR NOTEBOOK AROUND WITH THE POWER ON OR SUBJECT IT TO SHOCKS OR
VIBRATION, AS YOU RISK DAMAGING YOUR NOTEBOOK.
41
- Starting Your PH520 LifeBook
Boot Sequence
The procedure for starting-up your notebook is termed the Bootup sequence and involves your notebook’s BIOS. When your notebook is first turned on, the main system memory is empty, and it needs to find instructions to start up your notebook. This information is in the BIOS program. Each time you power up or restart your notebook, it goes through a boot sequence which displays a Fujitsu logo until your operating system is found. During booting, your notebook is performing a standard boot sequence including a Power On Self Test (POST). When the boot sequence is completed without a failure and without a request for the BIOS Setup Utility, the system displays the operating system’s opening screen.
The boot sequence is executed when:
You turn on the power to your notebook.
You restart your notebook from the Windows Shut Down dialog box.
The software initiates a system restart. Example: When you install a new application.
BIOS Setup Utility
The BIOS Setup Utility is a program that sets up the notebook’s operating environment. Your BIOS is set at the factory for normal operating conditions, therefore there is no need to set or change the BIOS’ environment to operate your notebook.
The BIOS Setup Utility configures:
Device control feature parameters, such as changing boot devices.
System Data Security feature parameters, such as passwords.
Entering the BIOS Setup Utility
To enter the BIOS Setup Utility do the following:
NEVER TURN OFF YOUR NOTEBOOK DURING THE POWER ON SELF TEST (POST) OR IT WILL CAUSE AN
ERROR MESSAGE TO BE DISPLAYED WHEN YOU TURN YOUR NOTEBOOK ON THE NEXT TIME. See “Power
On Self Test Messages” on page 74.
42
- Starting Your PH520 LifeBook
1 Turn on or restart your notebook. 2 To enter the BIOS Setup Utility, press the [F2] key once the Fujitsu logo appears on the screen. This will open
the main menu of the BIOS Setup Utility with the current settings displayed.
3 Press the [RIGHT ARROW] or [LEFT ARROW] key to scroll through the other setup menus to review or alter
the current settings.
The Boot Menu can also be invoked by pressing the [F11] key when the Fujitsu logo appears on the screen.
Exiting the BIOS Setup Utility
To exit the BIOS Setup Utility, do the following:
1 Press the F10 key or scroll to the Exit menu in the top right of the menu bar. 2 From the Exit menu, select the action you wish to perform:
Exit Saving Changes
Exit Discarding Changes
Load Setup Defaults
Discard Changes
Save Changes
Save Changes and Power Off.
BIOS Guide
A guide to your notebook’s BIOS is available online. Please visit our service and support website at http://www.computers.us.fujitsu.com/support, then select User’s Guides under Online Support. Select your Product, Series, and Model, then click [Go]. Under the Manuals tab, select the BIOS Guide.
Booting the System
We strongly recommend that you not attach any external devices until you have gone through the initial power on sequence.
When you turn on your notebook for the first time, it will display a Fujitsu logo on the screen. If you do nothing the system will load the operating system, and then the Windows Welcome will begin.
43
- Starting Your PH520 LifeBook
Starting Windows the First Time
Registering with Microsoft
In order to ensure that you receive the most benefits from the Windows operating system, it should be registered the first time you use it.
After you receive the Windows Welcome screen, you will be prompted to enter registration information in the following order.
First of all, you will need to read and accept the End User License Agreements (EULAs). After accepting the EULAs, you will be asked if you want to enable the Automatic Updates feature. Acceptance of this feature is recommended because it allows your system to be updated automatically whenever an important change becomes available for your notebook.
Several additional windows appear, prompting you to enter a name and description for your computer, Administrator password, and domain name. Read the instructions and fill in the information as directed.
You will then be automatically connected to the Internet, if you have an appropriate connection available. If an automatic connection is not possible, you will be asked about how you will connect from where you will be using your notebook. If you plan to register at a later time, you may click the Skip button.
Once you are connected to the Internet, you will be asked if you wish to continue with the registration. If you select Ye s you will then enter your name and address, and email address if desired. Click Next to complete registration.
IF YOU REJECT THE TERMS OF THE LICENSE AGREEMENT YOU WILL BE ASKED TO REVIEW THE LICENSE AGREEMENT
FOR INFORMATION ON RETURNING WINDOWS OR TO SHUT DOWN YOUR NOTEBOOK.
YOU CANNOT USE THE NOTEBOOK UNTIL YOU HAVE ACCEPTED THE LICENSE AGREEMENT. IF YOU STOP THE
PROCESS YOU WILL RETURN TO THE BEGINNING OF THE WELCOME P ROCESS, EVEN IF YOU SHUT DOWN AND START UP AGAIN.
44
- Starting Your PH520 LifeBook
Registering your notebook with Fujitsu
You can register your notebook by going to our website at: us.fujitsu.com/computers. You will need to be set up with an Internet Service Provider (ISP) to register online.
Installing ClickMe!
The first time you boot up your system, you will see an icon called Click Me! in the Start menu. We highly recommend that you install the ClickMe! utility the first time you boot up. When you click the Click
Me! icon, your system will automatically create the related icons in the system tray in the bottom right of the screen. These icons provide links to utilities that you will frequently access, such as wireless LAN software provided by the wireless LAN manufacturer.
Fujitsu Driver Update Utility
Your system has a convenient tool called the Fujitsu Driver Update (FDU) utility. With FDU, you can automatically or manually go to the Fujitsu site to check for new updates for your system. For more information about the FDU utility, refer to “Automatically Downloading Driver Updates” on page 86.
BEFORE INSTALLING THE CLICKME! UTILITY, BE SURE THE WIRELESS LAN DEVICE IS ENABLED BY
SWITCHING ON THE WIRELESS LAN/BLUETOOTH SWITCH.
AFTER INSTALLING THE CLICKME! UTILITY, BE SURE TO CREATE BACKUP MEDIA IN ACCORDANCE WITH THE
“SAVING AND RECOVERING YOUR FACTORY AND SYSTEM IMAGESMANUAL THAT CAME WITH YOUR
SYSTEM AS WELL AS “RESTORING YOUR SYSTEM IMAGE AND SOFTWAREON PAGE 93
THERE MAY BE ADDITIONAL THIRD-PARTY APPLICATIONS THAT ARE NOT INSTALLED BY THE CLICKME! UTILITY. FOR
MORE INFORMATION, REFER TO YOUR GETTING STARTED GUIDE.
ClickMe!
45
- Power Management
Power Management
Your notebook has many options and features for conserving battery power. Some of these features are automatic and need no user intervention. However, others depend on the parameters you set to best suit your operating conditions, such as those for the display brightness. Internal power management for your notebook may be controlled from settings made in your operating system, pre-bundled power management application, or from settings made in BIOS setup utility.
Besides the options available for conserving battery power, there are also some things that you can do to prevent your battery from running down as quickly. For example, you can create an appropriate power saving profile, put your notebook into standby mode when it is not performing an operation, and you can limit the use of high power devices. As with all mobile, battery powered computers, there is a trade-off between performance and power savings.
Power/Suspend/Resume Button
When your notebook is active, the Power/Suspend/Resume button can be used to manually put the notebook into standby mode. Push the Power/Suspend/Resume button when the notebook is active, but not actively accessing anything, and immediately release the button.
If your notebook is suspended, pushing the Power/Suspend/Resume button returns your notebook to active operation. You can tell whether the system is Suspended by looking at the Power indicator. If the indicator is visible and not flashing, your notebook is fully operational. If the indicator is visible and flashing, your notebook is in standby mode. If the indicator is not visible, the power is off or your notebook is in Hibernation mode. (See Hibernation Feature)
Standby Mode
Standby mode in Windows saves the contents of your system memory during periods of inactivity by maintaining power to critical parts. This mode turns off the CPU, display, hard drive, and all other internal components except those necessary to maintain system memory and for restarting.
46
- Power Management
Your notebook can be put in Standby mode by:
Pressing the Power/Suspend/Resume button when your system is turned on.
Selecting Standby from the Turn off computer menu.
Timing out from lack of activity.
Allowing the battery to reach the Dead Battery Warning condition.
Your notebook’s system memory typically stores the file on which you are working, open application information, and any other data required to support operations in progress. When you resume operation from Standby mode, your notebook will return to the point where it left off. You must use the Power/Suspend/Resume button to resume operation, and there must be an adequate power source available, or your notebook will not resume.
IF RUNNING YOUR NOTEBOOK ON BATTER Y POWER, BE AWARE THAT THE BATTERY CONTINUES TO DISCHARGE
WHILE YOUR NOTEBOOK IS IN STANDBY MODE, THOUGH NOT AS FAST AS WHEN FULLY OPERATIONAL.
DISABLING THE POWER/SUSPEND/RESUME BUTTON PREVENTS IT FROM BEING USED TO PUT THE NOTEBOOK INTO SLEEP OR HIBERNATION (SAVE-TO-DISK) MODE. THE BUTTON RESUME FUNCTION CANT BE DISABLED.
THE SLEEP OR HIBERNATION (SAVE-TO-DISK) MODE SHOULD NOT BE USED WITH CERTAIN PC CARDS. CHECK
YOUR PC CARD DOCUMENTATION FOR MORE INFORMATION. WHEN PC CARDS OR EXTER NAL DEVICES ARE IN USE, HIBERNATION (SAVE-TO-DISK) MODE CANNOT RETURN TO THE EXACT STATE PRIOR TO SUSPENSION, BECAUSE ALL OF THE PERIPHERAL DEVICES WILL BE RE-INITIALIZED WHEN THE SYSTEM RESTARTS.
47
- Power Management
Hibernation (Save-to-Disk) Feature
The Hibernation feature saves the contents of your notebook’s system memory to the hard drive as a part of the Suspend/Resume mode. You can enable or disable this feature.
Enable or Disable the Hibernation Feature
To enable or disable the Hibernation feature follow these steps:
1 From the Start menu, select Control Panel. 1 From the View by: dropdown menu, select one of the icon views. 2 Click on Power Options. 3 In the left panel, select either “Choose what the power button does” or “Choose what closing the lid does. By
default, these are set to Sleep.
4 Form the four dropdown menus, selct when you want the system to hibernate. Select Hibernate, then click
[Save changes].
Windows Power Management
The Power Options icon located in the Windows Control Panel allows you to configure some of the power management settings. For example, you can use the Power Options to set the timeout values for turning off the display and hard disks whether you are running the notebook on battery power or one of the adapters.
IF YOUR NOTEBOOK IS ACTIVELY ACCESSING INFORMATION WHEN YOU ENTER STANDBY OR HIBERNATION MODE,
CHANGES TO OPEN FILES ARE NOT LOST. FILES ARE LEFT OPEN AND MEMORY IS KEPT ACTIVE DURING STANDBY MODE OR THE MEMORY IS TRANSFERRED TO THE INTERNAL HARD DRIVE DURING HIBERNATION MODE.
THE MAIN ADVANTAGE OF USING HIBERNATION IS THAT POWER IS NOT REQUIRED TO MAINTAIN YOUR DATA. THIS IS
PARTICULARLY IMPORTANT IF YOU WILL BE LEAVING YOUR NOTEBOOK IN A SUSPENDED STATE FOR A PROLONGED PERIOD OF TIME. THE DRAWBACK OF USING HIBERNATION MODE IS THAT IT LENGTHENS THE POWER DOWN AND POWER UP SEQUENCES AND RESETS PERIPHERAL DEVICES.
48
- Power Management
Restarting the System
If your system is on and you need to restart it, be sure that you use the following procedure.
1 Click the [Start] button, and then click the little arrow to the right of the [Shut down] button. 1 Click on Restart. Your notebook will shut down and then reboot.
Powering Off
Before turning off the power, check that the hard drive/optical drive access indicator is off. If you turn off the power while accessing a disk there is a risk of data loss. To ensure that your notebook shuts down without error, use the Windows shut down procedure.
Using the correct procedure to shut down from Windows allows your notebook to complete its operations and turn off power in the proper sequence to avoid errors. The proper sequence is:
1 Click the [Start] button, and then click the [Shut down] button at the bottom of the right panel..
If you are going to store your notebook for a month or more, see Care and Maintenance Section.
TURNING OFF YOUR NOTEBOOK WITHOUT EXITING WINDOWS OR TURNING ON YOUR NOTEBOOK WITHIN 10
SECONDS OF THE NOTEBOOK BEING SHUT OFF MAY CAUSE AN ERROR WHEN YOU START THE NEXT
TIME.
B
E SURE TO CLOSE ALL FILES, EXIT ALL APPLICATIONS, AND SHUT DOWN YOUR OPERATING SYSTEM PRIOR TO TURNING OFF THE POWER. IF FILES ARE OPEN WHEN YOU TURN THE POWER OFF, YOU WILL LOSE ANY CHANGES THAT HAVE NOT BEEN SAVED, AND MAY CAUSE DISK ERRORS.
49
- Power Management
ENERGY STAR® Compliance
To determine the current ENERGY STAR compliance status of your system, please visit the ENERGY STAR website at www.energystar.gov.
To read about how Fujitsu is supporting Sustainable Management along with several other environmental activities, visit the Fujitsu Corporate Citizenship page at:
http://www.computers.us.fujitsu.com/www/content/aboutus/environmental/environment.php
50
Chapter 3
User-Installable Features
Lithium ion Battery
Your notebook has a Lithium ion battery that provides power for operating your notebook when no external power source is available. The battery is durable and long lasting, but should not be exposed to extreme temperatures, high voltages, chemicals or other hazards.
The Lithium ion battery operating time may become shorter if it is used under the following conditions:
When used at temperatures that exceed a low of 5°C or a high of 35°C. Extreme temperatures not
only reduce charging efficiency, but can also cause battery deterioration. The Charging icon on the Status Indicator panel will flash when you try to charge a battery that is outside its operating temperature range.
When using a high current device such as an external optical drive or the hard drive, using the AC
adapter will conserve your battery life.
DO NOT LEAVE A FAULTY BATTERY IN YOUR NOTEBOOK. IT MAY DAMAGE YOUR AC ADAPTER, OPTIONAL A
UTO/AIRLINE ADAPTER, ANOTHER BATTERY OR YOUR NOTEBOOK ITSELF. IT MAY ALSO PREVENT
OPERATION OF YOUR NOTEBOOK BY DRAINING ALL AVAILABLE CURRENT INTO THE BAD BATTERY.
51
- Lithium ion Battery
Recharging the Batteries
If you want to know the condition of the primary Lithium ion battery, check the Battery Level indicator located on the Status Indicator panel. The indicator changes as the battery level changes. (See Table 1 on page 26 for more information.)
The Lithium ion battery is recharged internally using the AC adapter or Auto/Airline adapter. To recharge the battery make sure the battery that needs to be charged is installed in your notebook and connect the AC or Auto/Airline adapter.
There is no memory effect on the Lithium ion battery therefore you do not need to discharge the battery completely before recharging. The charge times will be significantly longer if your notebook is in use while the battery is charging. If you want to charge the battery more quickly, put your notebook into Standby mode, or turn it off while the adapter is charging the battery. (See Power Management on page
45 for more information on Standby mode and shutdown procedure)
ACTUAL BATTERY LIFE WILL VAR Y BASED ON SCREEN BRIGHTNESS, APPLICATIONS, FEATURES,
POWER MANAGEMENT SETTINGS, BATTERY CONDITION AND OTHER CUSTOMER PREFERENCES.
O
PTICAL DRIVE OR HARD DRIVE USAGE MAY ALSO HAVE A SIGNIFICANT IMPACT ON BATTERY LIFE.
T
HE BATTERY CHARGING CAPACITY IS REDUCED AS THE BATTERY AGES. IF YOUR BATTERY IS
RUNNING LOW QUICKLY, YOU SHOULD REPLACE IT WITH A NEW ONE.
UNDER FEDERAL, STATE, OR LOCAL LAW IT MAY BE ILLEGAL TO DISPOSE OF BATTERIES BY PUTTING
THEM IN THE TRASH. PLEASE TAKE CARE OF OUR ENVIRONMENT AND DISPOSE OF BATTERIES PROPERLY. CHECK WITH YOUR LOCAL GOVERNMENT AUTHORITY FOR DETAILS REGARDING RECYCLING OR DISPOSING OF OLD BATTERIES. IF YOU CANNOT FIND THIS INFORMATION ELSEWHERE, CONTACT YOUR SUPPORT REPRESENTATIVE AT 1-800-8FUJITSU (1-800-838-5487)
M
AKE SURE THAT THE BATTERY CHARGING INDICATOR AND THE BATTERY LEVEL INDICATOR ICON ON
THE STATUS INDICATOR PANEL LIGHT.
52
- Lithium ion Battery
Low Battery State
When the battery is running low, the Battery Level indicator will blink orange. If you do not respond to the low battery alarm, the batteries will continue to discharge until they are too low to operate. Your notebook will then go into Standby mode to try and protect your data for as long as possible. There is no guarantee that your data will not be lost once the system reaches this point.
Once your notebook goes into Dead Battery Suspend mode you will be unable to resume operation until you provide a source of power either from an adapter, or a charged battery. Once you have provided power, you will need to press the Suspend/Resume button to resume operation. In the Dead Battery Suspend mode, your data can be maintained for some time, but if a power source is not provided promptly, the Power indicator will stop flashing and go out, meaning that you have lost the data that was not stored. Once you provide power, you can continue to use your system while an adapter is charging the battery.
Replacing the Battery
Your notebook comes with one battery pack; you might want to consider purchasing a spare. By keeping a spare battery fully charged, you can immediately swap with one that is not charged.
There are two ways to swap batteries: cold- and hot-swapping. Cold-swapping means swapping batteries when the system is powered down; hot-swapping is performed when the system is powered by AC power:
USING HEAVY CURRENT DEVICES OR FREQUENT EXTERNAL OPTICAL DRIVE ACCESSES MAY PREVENT
CHARGING COMPLETELY.
ONCE THE LOW BATTERY NOTIFICATION MESSAGE APPEARS, YOU NEED TO SAVE ALL YOUR ACTIVE DATA AND PUT
YOUR NOTEBOOK INTO STANDBY MODE UNTIL YOU CAN PROVIDE A NEW POWER SOURCE. YOU SHOULD PROVIDE A CHARGED BATTERY, AN AC POWER ADAPTER, OR AUTO/AIRLINE ADAPTER AS SOON AS POSSIBLE.
WHEN YOU ARE IN STANDBY MODE THERE MUST ALWAYS BE AT LEAST ONE POWER SOURCE ACTIVE. IF YOU
REMOVE ALL POWER SOURCES WHILE YOUR NOTEBOOK IS IN STANDBY MODE, ANY DATA THAT HAS NOT BEEN SAVED TO THE HARD DRIVE WILL BE LOST.
53
- Lithium ion Battery
Cold-swapping Batteries
1 Have a charged battery ready to install. 2 Shut down your system and disconnect the AC adapter. 3 Turn the system upside down on a secure surface. 4 Press the battery release latches towards the sides of the system. 5 Slide the battery out of the compartment. 6 Slide the new battery into the compartment. 7 Close the compartment and the battery release latches will click into place. 8 Plug in the AC adapter and turn the power on.
Hot-swapping Batteries
To hot-swap batteries in your battery bay follow these easy steps:
1 Close any open files and put your system into Standby mode. 2 Connect an AC adapter or Auto/Airline power adapter to provide power to the system. 3 Turn the system upside down on a secure surface. 4 Press the battery release latches outward to open the compartment. 5 Remove the battery from the compartment. 6 Slide the new battery into the compartment. 7 Close the compartment and the battery release latches will click into place. 8 Press the Suspend/Resume button to return your system to normal operation.
BE SURE TO PLUG IN AN AC ADAPTER PRIOR TO REMOVING THE BATTERY. THERE IS NO BRIDGE
BATTERY PRESENT TO SUPPORT THE SYSTEM WHILE THE BATTERY IS BEING REPLACED. IF YOU DO NOT USE AN AC ADAPTER YOU WILL LOSE ANY UNSAVED FILES.
54
- Lithium ion Battery
Figure 11. Removing a Battery
I
F THE LITHIUM ION BATTERY CONNECTOR IS NOT FULLY SEATED, YOU MAY NOT BE ABLE TO USE YOUR
NOTEBOOK OR CHARGE YOUR BATTERY.
Battery Pack
Battery Release Latch
Battery Release Latch
55
- Memory Upgrade Module
Memory Upgrade Module
Your Fujitsu PH520 notebook comes with 2 GB (1GB x 2) of high speed Double Data Rate Synchronous Dynamic RAM 3 (DDR3 SDRAM), 1066 MHz factory installed. (Note that they are 1066 MHz modules, but they run at 800 MHz). To increase your system’s memory capacity, you may remove the original module(s) and replace with a memory upgrade module(s). To ensure 100% compatibility, purchase the SDRAM module only from the Fujitsu web store at www.shopfujitsu.com.
Removing Memory Modules
1 Turn off power to your notebook, remove any power adapter (AC or auto/airline), and remove the battery. 2 Make sure that all the connector covers are closed. 3 Turn the system bottom side up, and remove the screws of the memory upgrade module compartment.
(Figure 13).
4 Remove the cover. 5 Pull the clips sideways away from each side of the memory upgrade module at the same time. (Figure 13)
DO NOT REMOVE ANY SCREWS FROM THE MEMORY UPGRADE MODULE COMPARTMENT EXCEPT THE
ONES SPECIFICALLY SHOWN IN THE DIRECTIONS FOR INSTALLING AND REMOVING THE MEMORY UPGRADE MODULE.
THE MEMORY UPGRADE MODULE CAN BE SEVERELY DAMAGED BY ELECTROSTATIC DISCHARGE
(ESD). T
O MINIMIZE RISK TO THE MODULE, OBSERVE THE FOLLOWING PRECAUTIONS:
BEFORE HANDLING A MEMORY MODULE, TOUCH A GROUNDED METAL OBJECT TO DISCHARGE
STATIC ELECTRICITY BUILT UP IN YOUR BODY.
WHEN INSTALLING OR REMOVING A MEMORY MODULE, HOLD IT BY THE EDGE SO AS NOT TO
TOUCH ANY CONTACTS OR CHIPS. BE CAREFUL NOT TO TOUCH ANY INTERNAL COMPUTER TERMINALS OR COMPONENTS; THE OIL FROM YOUR FINGERS COULD CAUSE A SHORT TO THE COMPONENTS.
BE SURE TO POWER DOWN YOUR SYSTEM BEFORE ADDING OR REMOVING MEMORY MODULES.
E
VEN IF THE SYSTEM IS IN HIBERNATE OR SLEEP STATES, DATA COULD BE LOST OR THE MEMORY
COULD BE DAMAGED IF POWER IS STILL AVAILABLE TO THE SYSTEM.
56
- Memory Upgrade Module
6 While holding the clips out, remove the module from the slot by lifting it up and pulling towards the rear of your
notebook.
7 Store the memory module in a static guarded sleeve. 8 Install a new module as outlined in the procedure below. 9 Replace the cover. 10 Replace the screws.
Figure 12. Opening the Memory Compartment Figure 13. Removing a Memory Module
THE MEMORY UPGRADE MODULE IS NOT SOMETHING YOU ROUTINELY REMOVE FROM YOUR NOTEBOOK. O
NCE IT IS INSTALLED, YOU SHOULD LEAVE IT IN PLACE UNLESS YOU WANT TO CHANGE SYSTEM MEMORY CAPACITY.
Retainer clips
57
- Memory Upgrade Module
Checking the Memory Capacity
Once you have changed the system memory capacity by replacing the installed module with a larger one, be sure to check that your notebook has recognized the change.
Check the memory capacity by clicking [Start] > Control Panel, then select one of the icon views from the View by: dropdown list. Click the System icon. Check the amount of memory shown in the System details at the bottom right of the window..
Installing a Memory Upgrade Module
1 Remove the new memory upgrade
module from the static guarded sleeve.
2 Align the memory upgrade module with
the component side up. Align the connector edge of the memory upgrade module with the connector slot in the compartment.
(Figure 14)
3 Insert the memory upgrade module at a
45° angle. Press the connector edge of the module firmly down and into the connector until it lodges under the retaining clip. You will hear a click when it is properly in place.
4 Replace the cover. and the screws.
Figure 14. Installing a Memory Module
IF THE TOTAL MEMORY DISPLAYED IS INCORRECT, CHECK THAT YOUR MEMORY UPGRADE MODULE IS
PROPERLY INSTALLED. (IF THE MODULE IS PROPERLY INSTALLED AND THE CAPACITY IS STILL NOT CORRECTLY RECOGNIZED, SEE TROUBLESHOOTING ON PAGE 64.
58
- Memory Stick/Secure Digital Cards
Figure 15. Installing a Memory Stick/SD Card
Memory Stick/Secure Digital Cards
Your notebook supports Memory Stick (MS) and Secure Digital (SD) cards, on which you can store and transfer data to and from a variety of digital devices. These cards use flash memory architecture, which means they don’t need a power source to retain data.
Memory Stick and Secure Digital Cards allow portable storage among a variety of devices, such as cell phones, GPS systems, digital cameras, and PDAs. These cards transfer data quickly, with low battery consumption.
Memory Stick
SD Card
59
- Memory Stick/Secure Digital Cards
Inserting MS/SD Cards
MS and SD Cards are inserted in the MS/SD Card slot (Figure 15). To insert a card, follow these steps:
1 See your card manual for instructions on the insertion of your card. Some cards may require that your system
is off while inserting them.
2 Make sure there is no card currently in the slot. If there is, see Removing an SD Card. 3 Insert your card into the slot with the product label facing up. 4 Push the card firmly into the slot until it is seated in the connector.
Removing an MS/SD Card
To remove a card, first see your card manual for instructions. Some cards may require your notebook to be in Suspend Mode or Off while removing them. Prior to removing the card from the slot, first select it using the Safely Remove Hardware icon in the notification area. To remove the card, push it in to release it, then pull it out.
INSERTING OR REMOVING AN MS OR SD CARD DURING YOUR NOTEBOOKS SHUTDOWN OR BOOTUP
PROCESS MAY DAMAGE THE CARD AND/OR YOUR NOTEBOOK.
DO NOT INSERT A CARD INTO A SLOT IF THERE IS WATER OR ANY OTHER SUBSTANCE ON THE CARD
AS YOU MAY PERMANENTLY DAMAGE THE CARD, YOUR NOTEBOOK, OR BOTH.
60
- Device Ports
Device Ports
Your PH520 LifeBook notebook comes equipped with multiple device ports to which you can connect an external device including: disk drives, keyboards, printers, etc.
Headphone Jack
The headphone jack allows you to connect headphones or powered external speakers to your notebook. Your headphones or speakers must be equipped with a 1/8” (3.5 mm) stereo mini-plug. In order to connect headphones or speakers follow these easy steps: (See Figure 4 on page 21 for location)
1 Align the connector with the port opening. 2 Push the connector into the port until it is seated.
Internal LAN (RJ-45) jack
The internal LAN (RJ-45) jack is used for an internal 10/100 BaseTx Ethernet connection. You will need to configure your notebook to work with your particular network. (Please refer to your network administrator for information on your network configuration.) To connect the LAN cable follow these easy steps: (Figure 16)
1 Align the connector with the jack opening. 2 Push the connector end into the jack until it is
seated.
3 Plug the other end into a LAN outlet.
Figure 16. Connecting a LAN plug
I
F YOU PLUG HEADPHONES INTO THE HEADPHONE JACK, THE BUILT-IN STEREO SPEAKERS WILL BE
DISABLED.
61
- Device Ports
Microphone Jack
The microphone jack allows you to connect an external mono microphone. Your microphone must be equipped with a 1/8”(3.5 mm) mono mini-plug in order to fit into the microphone jack of your notebook. In order to connect a microphone follow these easy steps: (Figure 4)
1 Align the connector with the port opening. 2 Push the connector into the port until it is seated.
Universal Serial Bus Ports
The three Universal Serial Bus 2.0 ports (USB) allow you to connect USB devices such as external floppy disk drives, external DVD drives, game pads, pointing devices, keyboards and/or speakers. USB 2.0 is downward­compatible with USB 1.1 devices, so older USB devices will work with these ports. USB 2.0 is a much faster design, running forty times faster than USB 1.1. Your LifeBook has three USB ports: one on the left side and two on the right.
In order to connect a USB device, follow these easy steps: (Figure 17)
1 Align the connector with the port opening. 1 Push the connector into the port until it is seated
Figure 17. Connecting a USB device
62
- Device Ports
External Video Port
The external video port allows you to connect an external monitor or LCD projector. In order to connect an external device follow these easy steps: (Figure 18)
1 Align the connector with the port opening. 2 Push the connector into the port until it is seated..
WHEN AN EXTERNAL MONITOR IS
PLUGGED IN, PRESSING THE [FN]
+ [F10]
KEYS ALLOWS YOU TO CHANGE YOUR SELECTION OF WHERE TO SEND YOUR DISPLAY
VIDEO. EACH TIME YOU PRESS THE KEY COMBINATION, YOU WILL STEP TO THE NEXT CHOICE, STARTING WITH THE BUILT-IN DISPLAY PANEL ONLY, MOVING TO THE EXTER NAL MONITOR ONLY, FINALLY MOVING TO BOTH THE BUILT-IN DISPLAY PANEL AND AN EXTER NAL MONITOR.
Figure 18. Connecting an external video device
External Video Port
63
- Device Ports
HDMI Port
The High-Definition Multimedia Interface (HDMI) port is a digital audio/video interface over which uncompressed streams can be transmitted. HDMI is used to connect compatible digital devices with your computer (such as big-screen TVs and video recorders).
To connect an HDMI device:
1 Align the connector with the port opening. 2 Push the connector into the port until it is seated.
Figure 19. Connecting an HDMI device
HDMI Port
64
Chapter 4
Troubleshooting Your Notebook
Troubleshooting
There may be occasions when you encounter simple setup or operating problems that you can solve on the spot, or problems with peripheral devices that can be solved by replacing the device. The information in this section helps you isolate and resolve some of these straightforward issues and identify failures that require service.
Identifying the Problem
If you encounter a problem, go through the following procedure before pursuing complex troubleshooting:
1 Turn off your notebook. 2 Make sure the AC adapter is plugged into your notebook and to an active AC power source. 3 Make sure that any devices connected to the external connectors are plugged in properly. You can also
disconnect such devices, thus eliminating them as possible causes of failure.
4 Turn on your notebook. Make sure it has been off at least 10 seconds before you turn it back on. 5 Go through the boot sequence. 6 If the problem has not been resolved, refer to the Troubleshooting Table, that follows, for more detailed
troubleshooting information.
65
- Troubleshooting Your Notebook
7 If you have tried the solutions suggested in the Troubleshooting Table without success, contact your support
representative:
Toll free: 1-800-8Fujitsu (1-800-838-5487); web site: http://www.computers.us.fujitsu.com/support.
Before you place the call, you should have the following information ready so that the customer support representative can provide you with the fastest possible solution:
Product name
Product configuration number
Product serial number
Purchase date
Conditions under which the problem occurred
Any error messages that have occurred
Type of device connected, if any
See the Configuration Label on the bottom of your notebook for configuration and serial numbers.
IF YOU KEEP NOTES ABOUT WHAT YOU HAVE TRIED, YOUR SUPPORT REPRESENTATIVE MAY BE
ABLE TO HELP YOU MORE QUICKLY BY GIVING ADDITIONAL SUGGESTIONS OVER THE PHONE.
DO NOT RETUR N A FAILED NOTEBOOK TO YOUR SUPPLIER UNTIL YOU HAVE TALKED TO A SUPPORT
REPRESENTATIVE.
66
- Troubleshooting Your Notebook
Specific Problems
Using the Troubleshooting Table
When you have problems with your notebook, try to find the symptoms under the Problem column of the troubleshooting table for the feature giving you difficulty. You will find a description of common causes for that symptom under the column Possible Cause and what, if anything, you can do to correct the condition under Possible Solutions. All possible causes or solutions may not apply to your notebook.
Troubleshooting Table
Problem Page
Audio Problems. . . . . . . . . . . . . . . . . . . . . . . page 67
Hard Drive Problems. . . . . . . . . . . . . . . . . . . page 67
Keyboard or Mouse Problems. . . . . . . . . . . . page 67
Memory Problems. . . . . . . . . . . . . . . . . . . . . page 68
USB Device Problems. . . . . . . . . . . . . . . . . . page 68
Problem Page
Power Failures . . . . . . . . . . . . . . . . . . . . . page 69
Shutdown and Startup Problems . . . . . . . page 71
Video Problems . . . . . . . . . . . . . . . . . . . . page 72
Miscellaneous Problems . . . . . . . . . . . . . page 73
67
- Troubleshooting Your Notebook
Problem Possible Cause Possible Solutions
Audio Problems
There is no sound coming from the built-in speakers.
The volume is turned too low. Adjust the volume control on your notebook and operating
system. Use the [Fn+F9] key combination on your keyboard to increase the volume of your notebook.
The software volume control is set too low.
Manually adjusting the volume (i.e., keyboard "hot keys") should dynamically adjust the volume of the operating sys­tem (see above). If that doesn’t work, adjust the sound vol­ume control settings in your software or application.
Headphones are plugged into your notebook.
Plugging in headphones disables the built-in speakers. Remove the headphones.
The speakers have been muted using the Volume icon in the system tray.
Click the Volume icon in the system tray on the bottom right of the screen. If the Mute box is checked, click on it. You can also press [Fn] + [F3] to toggle the audio on and off.
Hard Drive Problems
You cannot access your hard drive.
The wrong drive designator was used by an application when a bootable disc was used to start the notebook.
Verify drive designator used by application is in use by the operating system. When the operating system is booted from a CD, drive designations are automatically adjusted.
Security is set so your operat­ing system cannot be started without a password.
Verify your password and security settings.
Keyboard or Mouse Problems
The built-in keyboard does not seem to work.
The notebook has gone into Standby mode.
Push the Power/Suspend/Resume button.
Your application has locked out your keyboard.
Try to use your integrated pointing device to restart your sys­tem.
NumLock key has been set. Press the NumLock key to toggle it off.
68
- Troubleshooting Your Notebook
You have installed an external keyboard or mouse, and it does not seem to work.
Your external device is not properly installed.
Re-install your device. See “Device Ports” on page 60.
Your operating system (OS) is not set up with correct soft­ware driver for that device.
Check your device and operating system documentation and activate the proper driver.
You have connected an external keyboard or a mouse and it seems to be locking up the system.
Your OS is not set up with the correct driver for that device.
Check your device and operating system documentation and activate the proper driver.
Your system has crashed. Try to restart your notebook.
Memory Problems
Your System screen in the Control Panel does not show the correct amount of installed memory.
Your memory upgrade mod­ule is not properly installed.
Remove and re-install your memory upgrade module. See
“Memory Upgrade Module” on page 55.
You have a memory failure. Check for Power On Self Test (POST) messages. See
“Power On Self Test Messages” on page 74.
USB Device Problems
You installed a USB device but your notebook does not recognize the device.
The device is not properly installed.
Remove and re-install the device. See “Device Ports” on
page 60.
The device may have been installed while an application was running, so the notebook is not aware of its installation.
Close the application and restart your notebook.
Your device may not have the correct software driver active.
See your software documentation and activate the correct driver.
Problem Possible Cause Possible Solutions
69
- Troubleshooting Your Notebook
Power Failures
You turn on your notebook and nothing seems to hap­pen.
The installed battery is com­pletely discharged or there is no Power adapter (AC or Auto/Airline) installed.
Check the Status Indicator Panel to determine the presence and condition of the battery. See “Status Indicator Panel” on page 25. Install a charged battery or a Power adapter.
The battery is installed but is faulty.
Use the Status Indicator panel to verify the presence and condition of the battery. See “Status Indicator Panel” on page 25. If the battery indicates a malfunction, remove it and operate from another power source or replace that battery.
The battery is low. Check the Status Indicator Panel to determine the presence
and condition of the battery. See “Status Indicator Panel” on page 25. Use a Power adapter to operate until a battery is charged or install a charged battery.
The power adapter (AC or auto/airline) is not plugged in properly.
Verify that your adapter is connected correctly. See “Power
Sources” on page 39.
The power adapter (AC or auto/airline) has no power from the AC outlet, airplane jack, or car cigarette lighter.
Move the AC cord to a different outlet, check for a line switch or tripped circuit breaker for the AC outlet. If you are using an auto/airline adapter in a car make sure the ignition switch is in the On or Accessories position.
The power adapter (AC or auto/airline) is faulty.
Try a different power adapter.
Your notebook turns off all by itself.
The power management parameters are set for auto timeouts which are too short for your operating needs.
Press any button on the keyboard, or move the mouse to restore operation. If that fails, push the Power/Sus­pend/Resume button. Check your power management set­tings, or close your applications and go to the Power Options located in the Control Panel to adjust the timeout values to better suit your needs.
Problem Possible Cause Possible Solutions
70
- Troubleshooting Your Notebook
Your notebook turns off all by itself. (continued)
You are operating on battery power and ignored a low bat­tery alarm until the battery was at the dead battery state and the system has entered Dead Battery Suspend mode.
Install a power adapter, then push the Power/Sus­pend/Resume button. See “Power Sources” on page 39.
You have a battery failure. Verify the condition of the battery using the Status Indicator
panel. If the battery is shorted, replace or remove it. See
“Status Indicator Panel” on page 25.
Your power adapter has failed or lost its power source.
Make sure the adapter is plugged in and the outlet has power.
Your notebook will not work on battery alone.
The installed battery is dead. Replace the battery with a charged one or install a power
adapter.
No battery is installed. Install a charged battery.
The battery is improperly installed.
Verify that the battery is properly connected by re-installing it.
Your installed battery is faulty. Verify the condition of the battery using the Status Indicator
panel and replace or remove any batteries that are shorted.
See “Status Indicator Panel” on page 25.
The battery seems to discharge too quickly.
The power savings features may be disabled.
Check the Power Options menu settings and adjust accord­ing to your operating needs.
You are running an applica­tion that uses a lot of power due to frequent hard drive access or optical drive access, or use of a Wireless LAN or other device.
Use a power adapter for this application when at all possible.
The battery is very old. Replace the battery.
Problem Possible Cause Possible Solutions
71
- Troubleshooting Your Notebook
The battery seems to discharge too quickly.
(continued)
The brightness is turned all the way up.
Turn down the brightness adjustment. The higher the bright­ness the more power your display uses.
Battery has been exposed to high temperatures.
Replace the battery.
The battery is too hot or too cold.
Restore the notebook to normal operating temperature. Charging icon on the Status Indicator panel will flash when battery is outside of operating range.
Shutdown and Startup Problems
The Suspend/Resume button does not work.
Suspend/Resume button is disabled.
Enable the button by going to the Control Panel > Power Options Properties and clicking on the Advanced tab. In the Power buttons area, select the option that suits your needs.
There may be application software conflict.
Close all applications and try the button again.
The system powers up, and displays power on information, but fails to load the operating system.
The boot sequence settings of the setup utility are not compatible with your configu­ration.
Set the operating source by pressing the [ESC] key while the Fujitsu logo is on screen or use the [F2] key and enter the setup utility and adjust the source settings from the Boot menu. See “BIOS Setup Utility” on page 41.
You have a secured system requiring a password to load your operating system.
Make sure you have the right password. Enter the setup util­ity and verify the Security settings and modify them as accordingly. See “BIOS Setup Utility” on page 41.
An error message is displayed on the screen during the boot sequence.
Power On Self Test (POST) has detected a problem.
See the Power On Self Test (POST) messages to determine the meaning and severity of the problem. Not all messages are errors; some are simply status indicators. See “Power On
Self Test Messages” on page 74.
Your notebook appears to change setup parameters when you start it.
BIOS setup changes were not saved when made and you exited the setup utility.
Make sure you select Save Changes And Exit when exiting the BIOS setup utility.
Problem Possible Cause Possible Solutions
72
- Troubleshooting Your Notebook
Your notebook appears to change setup parameters when you start it.
(continued)
The BIOS CMOS hold-up bat­tery has failed.
Contact your support representative for repairs. This is not a user serviceable part but has a normal life of 3 to 5 years.
Video Problems
The built-in display is blank when you turn on your notebook.
An external monitor is plugged in, and the system is set for an external monitor only.
Pressing [F10] while holding down [Fn] allows you to change where to send your display video. Each time you press the combination of keys you will step to the next choice. The choices, in order are: built-in display, external monitor, both built-in display and external monitor.
Display angle and brightness settings are not adequate for your lighting conditions.
Move the display and the brightness control until you have adequate visibility. Pressing either the [F6] or [F7] keys while holding down the [Fn] key also allows you to change the brightness level of the display.
Power management timeouts are set for short intervals and you didn’t see the display go on and off again.
Press a keyboard button or move the mouse to restore oper­ation. If that fails, push the Power/Suspend/Resume button. (The display may be shut off by Standby mode, Auto Sus­pend or Video Timeout)
The notebook turned on with a series of beeps and the built-in display is blank.
Power On Self Test (POST) detected a failure which does not allow display to operate.
Contact your support representative.
The display goes blank by itself after you have been using it.
The notebook has gone into Video timeout, Standby mode, or Save-to-Disk mode because you have not used it for a period of time.
Press any button on the keyboard, or move the mouse to restore operation. If that fails, push the Power/Sus­pend/Resume button. Check power management settings, or close your applications and go to the Power Savings menu of the setup utility to adjust the timeout values to better suit your operation needs. See “BIOS Setup Utility” on page 41.
The display does not close.
Foreign object stuck between display and keyboard.
Remove all foreign objects, such as a paperclip, from the keyboard.
Problem Possible Cause Possible Solutions
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- Troubleshooting Your Notebook
The display goes blank by itself after you have been using it. (continued)
Power timeouts are set for very short intervals and you failed to notice the display come on and go off again.
Press any button on the keyboard, or move the mouse to restore operation. If that fails, push the Power/Sus­pend/Resume button. (The display may be shut off by Standby Mode, Auto Suspend or Video Timeout)
The display has bright or dark spots.
If the spots are very tiny and few in number, this is normal for a large LCD display.
This is normal; do nothing.
If the spots are numerous or large enough to interfere with your operation needs.
Display is faulty; contact your support representative.
The application display uses only a portion of your screen and is sur­rounded by a dark frame.
You are running an applica­tion that does not support the system’s native resolution and display compression is enabled.
Display compression gives a clearer but smaller display for applications that do not support the system’s native pixel resolution. You can fill the screen but have less resolution by changing display compression settings. These settings can be changed in the Intel GMA control panel.
You connected an exter­nal monitor and it does not display any information.
Your external monitor is not properly installed.
Reinstall your device. See “External Video Port” on page 62.
Your operating system is not setup with the correct soft­ware driver for that device.
Check your device and operating system documentation and activate the proper driver.
You have connected an external monitor and it does not come on.
Your external monitor is not compatible with your note­book.
See your monitor documentation and the External Monitor Support portions of the Specifications section. See “Specifi­cations” on page 94.
Miscellaneous Problems
Error message displayed on the screen during oper­ation of an application.
Application software often has its own set of error message displays.
See your application manual and help displays screens for more information. Not all messages are errors some may simply be status.
Problem Possible Cause Possible Solutions
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- Troubleshooting Your Notebook
Power On Self Test Messages
The following is an alphabetic list of error-and-status messages that Phoenix BIOS and/or your operating system can generate and an explanation of each message. Error messages are marked with an *. If an error message is displayed that is not in this list, write it down and check your operating system documentation both on screen and in the manual. If you can find no reference to the message and its meaning is not clear, contact your support representative for assistance.
Check date and time settings
Verify that the date and time settings are correct.
*Extended Memory Failed at address line: nn
Extended memory not working or not configured properly. If you have an installed memory upgrade module, verify that the module is properly installed. If it is properly installed, you may want to check your Windows Setup to be sure it is not using unavailable memory until you can contact your support representative.
*Failure Fixed Disk n
The fixed disk is not working or not configured properly. This may mean that the hard drive type identified in your setup utility does not agree with the type detected by the Power On Self Test. Run the setup utility to check for the hard drive type settings and correct them if necessary. If the settings are OK and the message appears when you restart the system, there may be a serious fault which might cause you to lose data if you continue. Contact your support representative.
Fan error has occurred
POST has determined that there is an error with the system fan. Contact your support representative.
*Invalid system disk
Problem with the system disk. Replace the disk and then press any key to continue.
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- Troubleshooting Your Notebook
*Keyboard error
Keyboard not working. You may have to replace your keyboard or keyboard controller but may be able to use an external keyboard until then. Contact your support representative.
Non-system disk or disk error
Replace the disk and then press any key to continue.
NTLDR is missing
Press any key to restart.
*Operating system not found
Operating system cannot be located on either drive A: or drive C: Enter the setup utility and see if both the fixed disk, and drive A: are properly identified and that the boot sequence is set correctly. Unless you have changed your installation greatly, the operating system should be on drive C:. If the setup utility is correctly set, your hard drive may be corrupted.
*Press <F1> to resume, <F2> to SETUP
Displayed after any recoverable error message. Press the [F1] key to continue the boot process or the [F2] key to enter Setup and change any settings.
PXE-E32: TFTP open timeout
Contact your support representative for more information.
PXE-E53: No boot filename received
Contact your support representative for more information.
PXE-E61: Media test failure, check cable
Check the system cables. If that does not correct the failure, contact your support representative for more information.
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- Troubleshooting Your Notebook
PXE-E78: Could not locate boot server
Contact your support representative for more information.
PXE-E89: Could not download boot image
Contact your support representative for more information.
*Real time clock error
Real-time clock fails BIOS test. May require board repair. Contact your support representative.
Remove disks or other media
Remove disks or other media, then press any key to restart.
*Stuck key
BIOS discovered a stuck key. You may have to replace your keyboard but may be able to use an external keyboard until then. Contact your support representative.
*System CMOS checksum bad – Default configuration used
BIOS CMOS RAM has been corrupted or modified incorrectly, perhaps by an application program that changes data stored in BIOS memory. Run Setup and reconfigure the system.
*System timer error
The timer test failed. The main clock that operates the computer is faulty. Requires repair of system board. Contact your support representative for repairs.
Thermal sensor error has occurred
The thermal sensor has either failed or is out of thermal range.
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Restoring Your System Image and Software
It is very important that you create DVD copies of your Factory Image and Bootable Disc (along with other applicable media such as Drivers and Applications and Restore media and application discs) before beginning to use your system. To do so, follow the instructions in the “Saving Your Factory Image” and “Creating Backup Images of Factory Image, DAR, and Discs” sections of this chapter.
Saving and Recovering Your Factory and System Images
Along with instructions on saving your Factory Image, this document outlines several other important procedures, such as making a system image, restoring your Factory Image and system images, managing your images, and restoring the partitions on a hard drive.
IN ORDER TO INSTALL APPLICATIONS AND DRIVERS, MAKE COPIES OF FAC TORY AND SYSTEM
IMAGES, AND BURN DARS, APPLICATION MEDIA, AND BOOTABLE DISCS YOU MUST HAVE AN INTERNAL OR EXTERNALLY CONNECTED WRITABLE DVD DRIVE.
IT IS EXTREMELY IMPORTANT THAT YOU COPY YOUR FACTORY IMAGE TO REMOVABLE MEDIA (E.G.,
DVD
DISCS). FAILURE TO DO SO COULD RESULT IN AN INABILITY TO RESTORE THE IMAGE AT A
FUTURE DATE.
WE RECOMMEND THAT YOU USE DVD-R OR DVD+R DISCS FOR YOUR BACKUP, BUT SUPPORTED
MEDIA* FOR IMAGE BACKUPS INCLUDE:
FOR FACTORY IMAGE, DAR, APPLICATION DATA, AND BOOTABLE DISC: DVD-R/+R. FOR USER-CREATED BACKUP IMAGE: DVD-R/+R, DVD-RW/+RW, DVD-DL.
* DEPENDING UPON YOUR OPTICAL DRIVE AND MEDIA FOR MAT USED, SOME MEDIA TYPES MAY BE
INCOMPATIBLE FOR CREATING IMAGE BACKUPS.
DUE TO CERTAIN LICENSING REQUIREMENTS, SOME THIRD-PARTY APPLICATIONS WILL NEED TO BE
INSTALLED SEPARATELY USING THE APPLICATION MEDIA BUNDLED WITH YOUR SYSTEM.
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Saving your Factory Image
When you purchased your new system, a copy of the pre-installed Factory Image was loaded into a hidden partition on your hard disk drive. Having a copy of the original Factory Image available to you means that in the event of system failure, you will be able to restore it to its original state.
After you launch the ClickMe! utility when you first start up your system, you should make a copy of the Factory Image to DVD discs. You will need four or five blank discs (DVD-R or DVD+R discs are recommended) in order to create the copy. After creating the copy, be sure to label the discs and keep them in a safe place to ensure they do not get damaged.
Creating Backup Images of Factory Image, DAR, and Discs
Using the [Manage/Change] button, you can create backup images of the Factory Image, DAR, Application Disc, or Bootable Disc.
1 Launch My Recovery from desktop icon 2 Select [Manage/Create]-> [Factory Image], then click [Make DVD]. 3 Select the type of media to which you are writing. In the “#” field, the required number of blank discs is displayed.
For example, if “4” appears in the box, four images -- two Factory Image Discs, DAR Disc, and Bootable Disc -
- are in the hidden partition. In some cases the box may display “5” if the Application Disc is required.
4 If you wish to create a DAR Disc, use a permanent marker to label a blank disc with your system model and
“Drivers and Applications Restore Disc”, or the name of the disc you want to create. The discs will be created in the order of: DAR Disc, Bootable Disc, Recovery Disc #1, Recovery Disc #2, and Application Disc (if required). Insert the disc in the DVD drive, then click [OK].
SOME CONFIGURATIONS OF CERTAIN LIFEBOOK MODELS DO NOT HAVE APPLICATIONS LOADED ON THE
HARD DRIVE; RATHER, THEY ARE LOADED ON THE DAR DISC. PLEASE TAKE THAT INTO ACCOUNT WHEN READING THE FOLLOWING PROCEDURES.
WHEN YOU ARE PROMPTED TO INSERT A DISC FOR BACKUP, FIRST MARK THE DISC WITH A PERMANENT
MARKER AND INCLUDE YOUR SYSTEM MODEL NUMBER AND THE NAME OF THE DISC (AS PROMPTED ON THE SCREEN).
ClickMe!
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- Restoring Your System Image and Software
5 Be sure you have inserted the blank disc in the DVD drive, then click [Yes] to create the DAR disc. If you click
[No], you will proceed to the Bootable Disc creation procedure. If you click [Cancel], you will return to the main menu.
6 After the DAR disc has been created, you will be asked if you would like to create a Bootable Disc. If you do,
first use a permanent marker to label a blank disc with your system model and “Bootable Disc”.
7 Insert the blank Bootable Disc in the DVD drive and click [Yes] to create the Bootable Disc. If you click [No], you
will proceed to the Recovery Disc #1 creation procedure. If you click [Cancel], you will return to the main menu.
8 After the Bootable Disc has been created, you will be asked if you would like to create a Recovery Disc #1. If
you do, first use a permanent marker to label a blank disc with your system model and “Recovery Disc #1”.
9 Insert the blank Recovery Disc #1 in the DVD drive and click [Yes] to create the first Recovery Disc. If you click
[No], you will proceed to the Recovery Disc #2 creation procedure. If you click [Cancel], you will return to the main menu.
10 After the Recovery Disc #1 has been created, you will be asked if you would like to create a Recovery Disc #2.
If you do, first use a permanent marker to label a blank disc with your system model and “Recovery Disc #2”.
11 Insert the blank Recovery Disc #2 in the DVD drive and click [Yes] to create the second Recovery Disc. If you
click [No], you will proceed (if applicable) to the Application Disc creation procedure. If you click [Cancel], you will return to the main menu.
12 After the Recovery Disc #2 has been created, you may be asked if you would like to create an Application Disc
(see note in box above). If you do, first use a permanent marker to label a blank disc with your system model and “Application Disc”.
13 Insert the blank Application Disc in the DVD drive and click [Yes] to create the Application Disc. If you click [No],
a message stating “Backup disc was created successfully” will be displayed. Click [OK].
A SEPARATE APPLICATION DISC IS CREATED ONLY FOR SYSTEMS WHICH DO NOT BACK UP THE
APPLICATIONS ON THE DAR DISC. IF YOUR SYSTEM HAS ALREADY BACKED UP THE APPLICATIONS ON THE DAR DISC, YOU WILL NOT BE PROMPTED TO CREATE ONE.
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Recovering Your Factory Image
In the event you need to restore your original Factory Image, perform the following steps. Note that there may be some third-party applications that need to be installed from the application media bundled with your system.
In order to recover your Factory Image, perform the steps outlined in “Running Recovery and Utility from hard disk”.
Backing Up a System Image
User-Configured System Backups: On your desktop, there is a [MyRecovery] icon that allows you to make backups of your current system image either to another location on your hard drive or on removable media. A system image is the configuration of your C: drive at a particular point of time. You may want to make system image backups occasionally in order to have points to which you can return without having to go all the way back to the Factory Image.
By default, system images are saved in the D: drive in the MyRecovery folder. You can also elect to save the image to an external hard drive.
1 Click the [MyRecovery] icon on your desktop. 2 Click the [Backup] button on the MyRecovery screen. 3 On the next screen that appears, you can enter up to 200 characters of information about the backup file. This
information will help you to identify the image at a later date.
4 Click the [Next] button and the system will reboot. 5 After rebooting, the “Creating of the backup image” window appears, in which you can either click [Create the
image on D drive] or [Select the drive] if you want to save to an external hard disk drive.
ALL USER-CREATED DATA WILL BE DELETED FROM YOUR SYSTEM WHEN THE FACTORY IMAGE IS
RESTORED.
My Recovery
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- Restoring Your System Image and Software
6 An image appears showing you graphically how the image will be stored. Click the [Next] button. 7 Click [Execute] to start the backup.
Managing Your Backup Images
With the MyRecovery tool you can also make copies of backup images, archive them on DVD, or delete them from your hard drive.
1 To begin, click the [MyRecovery] icon on your desktop.
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2 Click the [Manage/Create] button in the MyRecovery window. 3 When the MyRecovery Manager window appears, click [Manage Backup Images]. 4 In the next window, a list of your backup images appears. Below the list are three buttons allowing you to [Make
DVD], [Copy], or [Delete] your backup images.
5 Select an image title from the list, then click the action button you would like to perform. 6 Note that you need to have an external disk drive connected for the [Copy] button to be enabled. If you elect to
copy the image, you will be prompted to enter the destination. If you are ready to copy, click [OK] to proceed. A progress screen appears while the backup copy is being made.
7 Note that if you copy an image to an external hard drive, both the original and the copy will appear in the [Backup
Images] window with identical names, dates, and file sizes, but with the different drive letter to distinguish them. Before you select [Make DVD], make sure you have a recordable DVD drive connected and blank DVDs available.
Using the Recovery and Utility Tools
The Recovery and Utility tools consist of a variety of tools that will help you recover your Factory Image, recover system images, and delete the data from your hard disk.
Methods for accessing the utilities
Recovery and Utility Tools are preinstalled in a hidden partition by the factory, or they can be accessed by using the bootable disc. Please note that you can delete Recovery and Utility tools from your hard disk drive if you modify the partitions. In this case you will not be able to use the hidden partition for booting to Recovery and Utility Tools, but you will still be able to boot from the Bootable Disc.
Determining whether Recovery and Utility is pre-loaded
1 Turn on or reboot your system. When the Fujitsu logo appears, press [F12] key. 2 From the Boot Menu that appears, check whether the <Recovery and Utility> option is present. If it is not
present, it means that the utility must be used from the disc. Proceed to “Running Recovery and Utility from the Bootable Disc” if <Recovery and Utility> is unavailable.
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3 You can also use the SecureCore menu to determine whether the utility is pre-loaded by powering on your
system then pressing the [Enter] key when the Fujitsu logo appears on the screen. The SecureCore Menu will appear and the Recovery and Utility option will appear in the menu.
Running Recovery and Utility from hard disk
1 Turn on or reboot your system. When the Fujitsu logo appears, press [F12] key. 2 Cursor down to <Recovery and Utility> and press the [Enter] key. 3 While the files are being loaded from the disc, a progress bar will appear at the bottom of the screen. 4 When the System Recovery Options dialog opens, select a new keyboard layout, if necessary, then click [Next]. 5 When the Operating System dialog appears, select “Use recovery tools...”, then click [Next]. 6 If necessary, enter your password, then click [OK]. 7 When System Recovery Options window appears, click on Recovery and Utility. 8 The Recovery and Utility screen appears on the screen with three tabs: Diagnostics, Recovery and Utility.
Please note that Diagnostics tab is not supported on certain LifeBook/Stylistic models when running Recovery and Utility from the hard disk. In order to restore the operating system, please use the middle icon “Restoring the Factory Image (only C:\drive)” under the Recovery tab.
Running Recovery and Utility from the Bootable disc
To verify/change the boot-up priority (rather than booting-up from the hard drive or an external floppy disk drive), perform the following steps:
1 Power on your system. When the Fujitsu logo appears on the screen. press the [Enter] key or click on the left
mouse or touchpad button; the SecureCore™ Menu will appear.
2 Select the Boot Menu from the SecureCore Menu. 3 Highlight the CD/DVD option. 4 Insert the bootable disc into the drive tray. 5 Click [OK]. While the files are being loaded from the disc, a progress bar will appear at the bottom of the screen.
THE BOOTABLE DISC CAN ONLY BE USED WITH THE SYSTEM WITH WHICH IT WAS CREATED.
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6 When the System Recovery Options dialog opens, select a new keyboard layout, if necessary, then click [Next]. 7 When the Operating System dialog appears, click [Next]. 8 If necessary, enter your password, then click [OK]. 9 When System Recovery Options window appears, click on Recovery and Utility. 10 When the Recovery and Utility screen appears, three tabs will be present: Diagnostics, Recovery, and Utility.
Recovery and Utility tabs
Diagnostics tab: The Diagnostics tool is designed for use by IT professionals. It is not likely you will
need to use this tool. When you select devices from the Diagnosis window then click [Execute], several tests are performed on the selected components.
Recovery tab: The Recovery tab contains three tools: Recovering User-Configured System Backups, Restoring the Factory Image (only C: drive), and Restoring the Factory Image (full hard drive recovery). You can use these tools to restore the Factory Image from the hidden partition, restore backup image(s) created by you or images stored on DVD discs, and perform a full hard drive recovery. Please refer to instructions above for details on how to create Factory Image Recovery DVDs, user backup DVDs and system image backup.
Utility tab: The Utility tab contains three tools: Hard Disk Data Delete, Restore Recovery and Utility, and Windows Complete PC Restore.
The Hard Disk Data Delete utility is used to delete all data on the hard disk and prevent the data
from being reused. NOTE: Do not use the Hard Disk Data Delete utility unless you are absolutely certain that you want to erase your entire hard disk, including all partitions.
Restore Recovery and Utility allows you to restore the first hidden partition.
Windows Complete PC Restore utility allows you to restore an image created with Windows
Backup and Restore Center. Complete PC Restore will overwrite the data on your hard disk drive.
Recovering your Factory Image using Recovery and Utility (for new hard drive or non-bootable hard drive)
If you have installed a new hard drive or your hard drive is not bootable, perform the following steps. Note that first you will need to create new partitions on the hard drive, then restore the Factory Image:
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- Restoring Your System Image and Software
1 Power on your system. When the Fujitsu logo appears on the screen. press the [Enter] key or click on the left
mouse or touchpad button; the SecureCore™ Menu will appear.
2 Select the Boot Menu from the SecureCore Menu. 3 Highlight the CD/DVD option. 4 Insert the bootable disc in your DVD drive, then click [OK]. 5 When System Recovery Options window appears, click on <Recovery and Utility>. 6 When the System Recovery Options dialog opens, select a new keyboard layout, if necessary, then click [Next]. 7 When the Operating System dialog appears, click [Next]. 8 If necessary, enter your password, then click [OK]. 9 When System Recovery Options window appears, click on Recovery and Utility. 10 Click the Recovery tab in the Recovery and Utility window, then click Restoring the Factory Image icon. 11 Click [Execute]. 12 Read the precautions, then select “I Agree”. Click [Next], then click [Execute] to start the recovery process. 13 “1. Recovery Disc Check” will be in bold and the rest will be grayed out. Follow the instructions and “Insert the
Recovery Disc #1”. In some cases, you may prompted to “Insert the Recovery Disc #2”, depending upon the size of the Recovery Image
14 Click [Next] to begin the check. Click [Next] again when the check is complete. 15 “2. Initializing hard disk drive” will be in bold with the message “Please insert the Bootable Disc into your optical
drive”. Insert the bootable disc. Click [Next] to proceed. A dialog box appears, with a checking disc message.
16 “Warning All DATA on the Hard Disk will be completely erased!!!” will appear. Select [OK]. The partition creation
process will begin.
17 “3. Restoring Factory Image to hidden partition” will be in bold with the message “Please insert the Recovery
Disk#1 into the optical drive”. Click [Next] to proceed.
18 After completion, the tool will automatically go to the next step to restore the image back to c:\ drive. 19 When restoration is complete, you will see the message “Restoration has been completed. Click [OK] to reboot
the computer.” Click [OK].
Along with instructions on saving your Factory Image and other backup media, the manual outlines several other important procedures, such as making a system image, restoring your Factory Image and system images, managing your images, and restoring the partitions on a hard drive.
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Automatically Downloading Driver Updates
Your system has a convenient tool called the Fujitsu Driver Update (FDU) utility. With FDU, you can choose to automatically or manually go to the Fujitsu site to check for new updates for your system.
The FDU icon should appear in the system tray at the bottom right of your screen (roll the cursor over the icons to find the correct one). If the icon does not appear in the system tray, go to [Start] -> All Programs, and click on Fujitsu Driver Update; this will create the icon automatically.
To invoke the FDU menu, right-click on the FDU icon. The menu contains the following items:
Check for updates now
Allows for manual driver update search. The first time it is used, you are prompted to agree to a user agreement. After you click the icon, FDU automatically connects with the Fujitsu site to check for updates and downloads them. While downloading, the icon has a red bar through it, indicating that it cannot be used while the download is in process. When the update is complete, a message appears informing you.
Enable Automatic Update Notifications
Automatically searches for new updates on a regular basis (approximately every 3 days).
Show update history
Brings up a screen that displays a history of updates that have been made via the FDU.
About Fujitsu Driver Update
Displays the FDU version number and copyright information.
Fujitsu Driver Update Readme
Displays the FDU readme.
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Chapter 5
Care and Maintenance
Caring for your PH520 LifeBook
If you use your Fujitsu notebook carefully, you will increase its life and reliability. This section provides some tips for looking after the notebook and its devices.
IN THE EVENT YOU DROP YOUR NOTEBOOK OR DAMAGE THE HOUSING IN ANY WAY, IMMEDIATELY TURN OFF POWER
AND DISCONNECT THE POWER PLUG. FAILURE TO DO SO COULD RESULT IN A SHOR T CIRCUIT, SMOKE, AND/OR FIRE.
C
ONTACT FUJITSU SERVICE AND SUPPORT BY PHONE AT 1-800-8FUJITSU (1-800-838-5487), BY EMAIL AT
8FUJITSU@US.FUJITSU.COM, OR THROUGH THE WEBSITE AT HTTP://WWW.COMPUTERS.US.FUJITSU.COM/SUPPORT
TO LEARN HOW TO GET THE SYSTEM REPAIRED.
THE SYSTEM CONTAINS COMPONENTS THAT CAN BE SEVERELY DAMAGED BY ELECTROSTATIC DISCHARGE (ESD).
TO MINIMIZE RISK TO THE COMPONENTS, OBSERVE THE FOLLOWING PRECAUTIONS:
- B
EFORE DOCKING OR UNDOCKING YOUR NOTEBOOK (WHEN USING A PORT REPLICATOR), IT IS A GOOD IDEA TO
ALWAYS TOUCH A GROUNDED METAL OBJECT TO DISCHARGE STATIC ELECTRICITY BUILT UP IN YOUR BODY.
- B
E SURE TO POWER DOWN YOUR SYSTEM BEFORE ADDING OR REMOVING SYSTEM COMPONENTS. EVEN IF THE SYSTEM IS IN HIBERNATE OR SLEEP STATES, DATA COULD BE LOST OR MEMORY COULD BE DAMAGED IF POWER IS STILL AVAILABL E TO THE SYSTEM.
- W
HEN INSTALLING OR REMOVING A MEMORY MODULE, HOLD IT BY THE EDGE SO AS NOT TO TOUCH ANY CONTACTS OR CHIPS. BE CAREFUL NOT TO TOUCH ANY INTERNAL COMPUTER TERMINALS OR COMPONENTS; THE OIL FROM YOUR FINGERS COULD CAUSE A SHOR T TO THE COMPONENTS.
ELECTRICAL EQUIPMENT MAY BE HAZARDOUS IF MISUSED. OPERATION OF THIS PRODUCT OR SIMILAR PRODUCTS,
MUST ALWAYS BE SUPERVISED BY AN ADULT. DO NOT ALLOW CHILDREN ACCESS TO THE INTERIOR OF ANY ELECTRICAL PRODUCTS AND DO NOT PERMIT THEM TO HANDLE ANY CABLES.
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- Care and Maintenance
Your notebook is a durable but sensitive electronic device. Treat it with respect and care.
Make a habit of transporting it in a suitable carrying case.
Do not attempt to service the computer yourself. Always follow installation instructions closely.
Keep it away from food and beverages.
To protect your notebook from damage and to optimize system performance, be sure to keep all air
vents unobstructed, clean, and clear of debris. This may require periodic cleaning, depending upon the environment in which the system is used.
Do not operate the notebook in areas where the air vents can be obstructed, such as in tight
enclosures or on soft surfaces like a bed or cushion.
If you accidentally spill liquid on your notebook:
1 Tu r n it of f. 2 Position it so that the liquid can run out. 3 Let it dry out for 24 hours, or longer if needed. 4 If your notebook will not boot after it has dried out, call your support representative.
Do not use your Fujitsu notebook in a wet environment (near a bathtub, swimming pool).
Always use the AC adapter and batteries that are approved for your notebook.
Avoid exposure to sand, dust and other environmental hazards.
Do not expose your notebook to direct sunlight for long periods of time as temperatures above 140°
F (60° C) may damage your notebook.
Do not put heavy or sharp objects on the computer.
If you are carrying your notebook in a briefcase, or any other carrying case, make sure that there
are no objects in the case pressing on the lid.
Never position your notebook such that the optical drive is supporting the weight of the notebook.
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- Care and Maintenance
Cleaning your notebook
Always disconnect the power plug. (Pull the plug, not the cord.)
Clean your notebook with a damp, lint-free cloth. Do not use abrasives or solvents.
Use a soft cloth to remove dust from the screen. Never use glass cleaners.
Always shut down the computer, unplug the power adapter, and remove the battery when cleaning
or disinfecting the computer exterior, keyboard or LCD display.
Cleaning guidelines using recommended off-the-shelf cleaners
Computer exterior, computer keyboard
To clean the exterior and keyboard, use one of the following off-the-shelf products:
Office Depot® #154-616 Notebook Cleaning Kit
Meridrew Enterprises Klear_Screen® Wipes
3M CL563 Cleaner Wipes
Note: After cleaning with one of these products, gently polish with a dry, soft, lint-free cloth until the solution is no longer visible.
LCD display
To clean the LCD display, use one of the following off-the-shelf products:
Office Depot® #154-616 Notebook Cleaning Kit
Meridrew Enterprises Klear_Screen® Wipes
* Applies to Tablet PC, convertible PC with LCD shield, and standard notebook LCD displays.
Wipe the LCD surface gently, allowing it to dry before turning on the computer.
Disinfecting notebook computers
Wipe the surface with a soft cloth wipe and a 50% ethanol solution or use another ethanol-based germicide which has been registered as a hospital disinfectant by the EPA.
/
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- Care and Maintenance
Storing your notebook
If storing your notebook for a month or longer, turn your notebook off, fully charge the battery, then
remove and store all Lithium ion batteries.
Store your notebook and batteries separately. If you store your notebook with a battery installed,
the battery will discharge, and battery life will be reduced. In addition, a faulty battery might damage your notebook.
Store your Fujitsu notebook in a cool, dry location. Temperatures should remain between 13ºF
(-25ºC) and 140ºF (60ºC).
USE OF INCORRECT CLEANERS CAN RESULT IN OPTICAL IMPAIRMENT OF THE LCD AND/OR DAMAGE TO
THE COMPUTER. ALWAYS REFER TO THE CLEANER MANUFACTURER'S GUIDELINES AND MATERIAL SAFETY DATA SHEETS FOR PROPER HANDLING AND USE OF THE PRODUCTS.
NEVER USE AMMONIA, ACIDIC, OR ALKALINE CLEANERS OR ORGANIC CHEMICALS SUCH AS PAINT
THINNER, ACETONE, PROPYL OR ISOPROPYL ALCOHOL, OR KEROSENE. IT MAY DAMAGE SURFACE FINISHES AND THE COATING OF THE LCD SCREEN.
NEVER USE COMPRESSED AIR FOR CLEANING YOUR NOTEBOOK.
ALWAYS POWER OFF THE COMPUTER BEFORE TRANSPORTING AND/OR PACKAGING IT. AFTER SHUTTING
DOWN THE SYSTEM, WAIT UNTIL THE STATUS LED PANEL INDICATES POWER OFF CONDITION (NO LIGHTS ARE ILLUMINATED).
IT IS POSSIBLE THAT THE UNIT MAY NOT AUTOMATICALLY GO TO POWER OFF OR HIBERNATE MODE
WHEN YOU CLOSE THE LID. THIS SITUATION MAY OCCUR DUE TO PRE-OS BOOT PASSWORD SECURITY SETTINGS OR SOME OTHER APPLICATION RUNNING ON THE COMPUTER.
ATTEMPTING TO TRANSPORT THE COMPUTER WHILE POWER IS ON MAY DAMAGE THE NOTEBOOK DUE
TO SHOCK OR OVERHEATING SINCE THE AIR VENTS MAY BE BLOCKED OR RESTRICTED.
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- Care and Maintenance
Traveling with your notebook
Do not transport your notebook while it is turned on.
It is recommended that you carry your notebook with you while traveling, rather than checking it
in as baggage.
Always bring your System Recovery CD that came with your notebook when you travel. If you
experience system software problems while traveling, you may need it to correct any problems.
Take the necessary plug adapters if you're traveling overseas. Check the following diagram to
determine which plug adapter you'll need or ask your travel agent.
Never put your notebook through a metal detector. Have your notebook hand-inspected by security
personnel. You can however, put your notebook through a properly tuned X-ray machine. To avoid problems, place the notebook close to the entrance of the machine and remove it as soon as possible or have it hand-inspected by security personnel. Security officials may require you to turn your notebook on, so make sure you have a charged battery on hand.
Outlet Type Location Outlet Type Location
United States, Canada, parts of Latin
America, Mexico, Japan, Korea,
the Philippines, Taiwan
Russia and the Commonwealth
of Independent States (CIS), most
of Europe, parts of Latin America,
the Middle East, parts of Africa,
Hong Kong, India, most of South Asia
United Kingdom, Ireland, Malaysia,
Singapore, parts of Africa
China, Australia, New Zealand
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- Care and Maintenance
Batteries
Caring for your Batteries
Always handle batteries carefully.
Do not short-circuit the battery terminals (that is, do not touch both terminals with a metal object).
Do not carry lose batteries in a pocket or purse where they may mix with coins, keys, or other metal objects. Doing so may cause an explosion or fire.
Do not drop, puncture, disassemble, mutilate or incinerate the battery.
Recharge batteries only as described in this manual and only in ventilated areas.
Do not leave batteries in hot locations for more than a day or two; high heat can shorten battery life.
Do not leave a battery in storage for longer than 6 months without recharging it.
Increasing Battery Life
Power your notebook through the AC or optional auto/airline adapter whenever possible.
If your notebook is running on battery power all day, connect it to the AC adapter overnight to
recharge the battery.
Keep brightness to the lowest level comfortable.
Set the power management for maximum battery life.
Put your notebook in standby mode when it is turned on and you are not actually using it.
Limit your media drive access.
Disable the Media Player auto insert notification function.
Always use fully charged batteries.
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- Care and Maintenance
Media Care
Caring for your Media (optional)
Media discs (DVD/CD/CD-R) are precision devices and will function reliably if given reasonable care.
Always store your media disc in its case when it is not in use.
Always handle discs by the edges and avoid touching the surface.
Avoid storing any media discs in extreme temperatures.
Do not bend media discs or set heavy objects on them.
Do not spill liquids on media discs.
Do not scratch or get dust on media discs.
Never write on the label surface with a ballpoint pen or pencil. Always use a felt pen.
If a media disc is subjected to a sudden change in temperature, cold to warm condensation may form
on the surface. Wipe the moisture off with a clean, soft, lint free cloth and let it dry at room temperature. DO NOT use a hair dryer or heater to dry media discs.
If a disc is dirty, use only a DVD/CD cleaner or wipe it with a clean, soft, lint free cloth starting
from the inner edge and wiping to the outer edge.
Caring for your Optical Drive (optional)
The optional external optical drive is durable but you must treat it with care. Pay attention to the following:
The drive rotates the compact disc at a very high speed. Do not carry it around or subject it to shock
or vibration with the power on.
Avoid using or storing the drive where it is damp, dusty, or will be exposed to extreme temperatures.
Avoid using or storing the drive near magnets or devices that generate strong magnetic fields.
Avoid using or storing the drive where it will be subjected to shock or vibration.
Do not disassemble or dismantle the optical drive.
Use of a commercially available lens cleaner is recommended for regular maintenance of the drive.
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Chapter 6
System Specifications
Specifications
This section provides the hardware and environmental specifications for your Fujitsu PH520 LifeBook notebook. Specifications of particular configurations will vary.
Configuration Label
The configuration label located on the bottom of your notebook contains specific information regarding the options you’ve chosen for your notebook. Following is an example configuration label.
PH520, AMD K125, 11.6”HD, W7P, 2G, 320G, WLAN, BT, WEBCM, US KB
Configuration P/N: CP4XXXX-XX
Hard Drive Processor
Model # Memory
Operating System
Screen Size/Type
Configuration ID
Communications
Camera
Keyboard
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- Specifications
Microprocessor
AMD Athlon™ II Neo processor K125
Chipset
AMD RS880M+SB820M
Memory
System Memory
DDR3-1066 MHz (clocked at 800 MHz) SDRAM memory module.
Two DIMM slots; upgradeable.
Cache Memory
1 MB L2 cache on-die
Video
Built-in color flat-panel TFT active matrix LED backlight display with simultaneous display capability.
Video Color and Resolution
11.6" Wide SVGA display
Internal: 1366 x 768 pixel resolution (16:9), 16M colors
External: 1600 x 1200 pixel resolution, 16M colors
Simultaneous: 1600 x 1200 pixel resolution, 16M colors
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- Specifications
Video Graphics
Intel RS880 video graphics. The amount of shared video memory using Uniform Memory Access (UMA) is dependent upon the amount of system memory present, as follows. The table also indicates the amount of HyperMemory available, based upon installed memory:
Audio
Realtek codec ALC269Q-VB5 with High Definition (HD) audio.
Headphones: Stereo headphone jack, 3.5 mm, 1 V
rms
or less, minimum impedance 32 Ohms
Microphone: Stereo microphone jack, 3.5 mm, 100 mV
p-p
or less, minimum impedance 10K Ohms
Two built-in stereo speakers
One built-in digital mono microphone
Mass Storage Device Options
Hard Drive
Serial ATA, 3.0 Gbps data buffer, 5400 rpm, 2.5”
Features
Communications
LAN: Internal wired 10/100 Ethernet LAN
WLAN: Atheros Align™ 802.11bgn (HB95)
Bluetooth: Bluetooth V2.1 device for wireless personal area network communication
Wireless LAN antenna
Integrated Pointing Device
Touchpad cursor control
System Memory UMA Size HyperMemory System Memory UMA Size HyperMemory
2 GB - 3 GB 256 MB 896 MB 4 GB - 6 GB 256 MB 1919 - 2815 MB
3 GB - 4 GB 256 MB 1408 MB 6.5 GB or more 256 MB 3067 MB
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- Specifications
Web Camera
Integrated 1.3 MP web camera
Theft Prevention Lock
Lock slot for use with security restraint systems.
Device Ports
On the notebook:
Memory Stick/Secure Digital (MS/SD) Card slot
One 15-pin D-SUB connector for VGA external monitor (see Display specifications)
Three USB 2.0 (Universal Serial Bus) connectors for input/output devices
One DC In connector
One HDMI connector
One LAN (RJ-45) connector
One stereo headphone jack
One stereo microphone/line-in jack
Keyboard
Built-in keyboard with all functions of 101 key PS/2 compatible keyboards.
Total number of keys: 82
Function keys: F1 through F12, plus Fn extension key
Two Windows keys: one Start key, one application key
Key pitch: 17.5 mm; key stroke: 2.0 mm
Left and right mouse buttons
External USB keyboard/mouse support
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- Specifications
Power
Battery
Standard Lithium ion battery, rechargeable, 6-cell 10.8V, 5800 mAh, or,
AC Adapter
Autosensing 100-240V AC, supplying 19V DC, 3.16A (60W), to the notebook; includes an AC cable
Power Management
Conforms to ACPI (Advanced Configuration and Power Interface).
Dimensions and Weight
Overall Dimensions
Approximately 11.22"(w) x 8.11"(d) x 1.01” / 1.19” (h) (285 mm x 206 mm x 25.7 mm)
Weight
Approximately 3.08 lb. (1.4 kg) with battery
Environmental Requirements
Temperature
Operating: 41° to 95° F (5° to 35° C). Non-operating: 5° to 140° F (–15° to 60° C)
Humidity
Operating: 20% to 85%, relative, non-condensing. Non-operating: 8% to 85%, relative, non-condensing
Altitude
Operating: 10,000 feet (3,048 m) maximum
Popular Accessories
For ordering or additional information on Fujitsu accessories please visit our Web site at www.shopfujitsu.com or call 1-800-FUJITSU.
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- Specifications
Included Software
Depending on your operating system, your notebook comes with software for playing audio and video files of various formats. In addition there is file transfer software, virus protection software and Power Management software. The following list indicates the software included with your system.
Adobe Reader
CyberLink YouCam
Norton Internet Security™ (60-day free trial)
Roxio Creator
Fujitsu Driver Update Utility
Microsoft Office Starter 2010
Windows Live Essentials
Learning About Your Software
Tuto r ia ls
All operating systems and most application software have tutorials built into them upon installation. We highly recommend that you step through the tutorial before you use an application.
Manuals
With your notebook you will find manuals for your installed operating system and other pre-installed software. Any manuals that are not included, are available online through the help system of the software. We recommend that you review these manuals for general information on the use of these applications.
Adobe Reader
The Adobe Reader allows you to view, navigate, and print PDF files from across all of the major computing platforms.
Roxio Creator
Roxio Creator lets you burn CDs and organize, edit and share digital photos, music, data, or videos.
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- Specifications
Norton Internet Security
Your system is preinstalled with a free 60-day trial version of Symantec’s Norton Internet Security™. Norton Internet Security is a suite of tools designed to protect your notebook from computer viruses, hackers, spyware, and spam. It assists in the protection of data currently on your hard disk from destruction or contamination. The trial version is activated upon your acceptance of software license agreement. After 60 days, you will need to purchase a subscription from Symantec to download latest virus, spyware, and spam definitions.
CyberLink YouCam
CyberLink YouCam allows you to capture photos or movies on the embedded webcam, add special effects to them, and share them in a variety of formats or via social networks.
Fujitsu Driver Update Utility
The Fujitsu Driver Update (FDU) utility is pre-installed on your system. With FDU, you can choose to automatically or manually go to the Fujitsu site to check for new updates for your system. See “Automatically Downloading Driver Updates” on page 86.
Microsoft Office Starter
Microsoft® Office Starter 2010 includes reduced-functionality versions of Word 2010 and Excel 2010 with advertising. PowerPoint, Outlook and Publisher are NOT included. Purchase an Office 2010 Product Key Card to activate full-featured Office software on this PC.
Microsoft Live Essentials
Live Essentials is a suite of applications by Microsoft which aims to offer integrated and bundled e-mail, instant messaging, photo sharing, blog publishing, security services, and other Windows Live features.
Operating System Options
Microsoft Windows 7 Professional
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