F906i.book Page 447 Monday, April 21, 2008 10:59 PM
*
Some may differ from actual displays.
Appendix/External Devices/Troubleshooting
447
F906i_E1kou
F906i.book Page 448 Monday, April 21, 2008 10:59 PM
Combination of Multiaccess functions
Availability of operations of processes generated/performed for each operation currently in progress is shown below.
・
In i-mode (i-mode connection) includes i-Channel communication (except information reception) and Full Browser or data broadcasting site communication.
・
i-mode mail reception includes reception of MessageR/F and i-Channel information.
Current status
Voice call
Videophone call
PushTalk
Processes that
occur or are
performed
*1
During a call, a subscriber to Call waiting can make or receive a call to/from another party.
*2
Voice Mail or Call forwarding service, if subscribed to, can be used.
*3
When Set arrival act is Activate, Arrival call act is used.
*4
Recorded as a missed call when Call waiting is Activate.
*5
Recorded as a missed call.
Appendix/External Devices/Troubleshooting
448
i-mode
i-mode mail
SMS
Packet communication
connected with a PC
64K data
communication
connected with a PC
○
: New operations are available △ : New operations are available depending on the condition × : New operations are unavailable
Send
Receive
Send
Receive
Send
Receive
Connect
Send
Receive
Send
Receive
Send
Receive
Send
Receive
During a
voice call
*1
△
*1, 2, 3
△
During a
videophone call
××
*2, 3, 4
△
×××
*2, 3, 4
△
××
*5
×
○
○
*6
○
○
*6
○
○
○
*2, 3, 4
△
××
××
××
××
××
*6
○
××× ××
××× ××
During a
PushTalk
session
*8
△
*2
△
*9
△
*5
*6
○
In i-mode
○○
○○ △
*10
○
*11
△
*10
○
*12
△
*13
△
○
○
○○
○○○
×××× ××
△
*3, 5, 7
△
*3, 5, 7
*5, 7
△
*5, 7
△
In Packet
communication
connected with a PC
connected with a PC
××
*5, 14
△
××
××
××
××
××
*5, 7
△
In 64K data
communication
×
*2, 3, 15
*2, 3, 4
△
×
*6
*5, 7
△
F906i_E1kou
F906i.book Page 449 Monday, April 21, 2008 10:59 PM
*6
The ring tone does not sound.
*7
If Call forwarding service is active and Ring time is "0 Sec.", it is available by Call forwarding service.
*8
Depend on PushTalk arv. act.
*9
Only the caller can make a call for adding members.
*10
You are disconnected from i-mode.
*11
Depend on DataSession arv. act.
*12
Depend on i-mode arv. act:PT.
*13
Only connecting to data broadcasting site is available.
*14
If Voice Mail or Call forwarding service is active and Ring time is "0 Sec.", it is available by each service.
*15
When Call waiting is Activate, you can select either exiting current communication to answer the phone or rejecting the call.
Appendix/External Devices/Troubleshooting
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F906i_E1kou
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Combination of Multitask functions
The table below indicates whether an item in New Task start menu can be activated combined with the currently running function/group.
・
Functions that can be activated may be unavailable depending on the condition of FOMA terminal.
Voice call
Videophone
call
PushTalk
Data
communication
Dial
Menu items
Mail
Executing functions/group
During a voice call
During a videophone call
During a PushTalk session
Multiaccess functions
In Packet communication
In 64K data communication
Dial
Mail
i-mode
i-αppli
Phonebook & Logs
Data Box
LifeKit (except infrared communication/iC transmission)
Accessory
Settings & NW services
MUSIC
Osaifu-Keitai
User information
1Seg
*1
Some functions may be activated depending on the running function.
*2
Some functions may not be activated depending on the running function.
F906i.book Page 451 Monday, April 21, 2008 10:59 PM
Services available for FOMA terminal
Directory assistance service (c harged : service fee + call
fee) (Not provided for those who do not require
Directory assistance service)
Sending telegrams (charged : telegram fee)
Time (charged)
Weather (charged)
Police emergencies
Fire and ambulance
Marine emergencies and accident reports
Disaster recorded message service (charged)
Collect call (charged : service + call)
✔
INFORMATION
・
If you use the directory assistance service (104), the call charge is billed together with
a service charge of 100 yen (105 yen including tax). This service is available without
charge for those visually impaired or physically disabled in the upper body. For
further information, inquire at 116 (NTT sales center) from a land-line phone (as of
April, 2008).
・
This FOMA terminal is applicable to "Emergency Location Report". When making an
emergency call to 110, 119, 118, etc., information of your location (location
information) is automatically informed to an emergency call receiving organization
such as police. For some locations and/or wave reception conditions, the emergency
call receiving organization cannot recognize the correct location.
When location information is notified, the name of the emergency call receiving
organization the information is sent to appears on the stand-by display.
When the caller ID is hidden for the call, i.e., by appending "184" to the dialed number,
none of location information or your phone number is notified; however, the
organization may acquire the location information and phone number regardless of
your settings, if they have determined that such information is necessary for the
protection of life etc. The area and timing of implementing "Emergency Location
Report" vary by the preparatory state of respective emergency call receiving
organizations.
ServicePhone number
104 (no area code)
115 (no area code)
117 (no area code)
Area code + 177
110 (no area code)
119 (no area code)
118 (no area code)
171 (no area code)
106 (no area code)
・
When calling to 110, 119 or 118 from FOMA terminal, inform them that you are calling
from a mobile phone and give your phone number and your current location precisely
since the police or fire department has to call you back for confirmation. To make sure
that you are not cut off during the call, do not move when making the call and do not
turn OFF the phone after the call, but keep it on for about 10 minutes.
・
For some areas you are calling from, you are not connected to the local police or fire
department. Use a public payphone or land-line phone in that case.
・
If you use the collect call service (106), the call charge is billed to the receiver together
with a commission of 90 yen (94.5 yen including tax) per call (as of April, 2008).
・
Customers who use Call forwarding from a land-line phone whose forwarding
destination is a mobile phone, may still hear the ring tone even when the mobile
phone is busy, out of service area or turned OFF due to the settings.
・
You may not be able to call 116 (NTT sales center), Dial Q2, Message Dial and make
credit card calls. However, credit card calls can be made from a land-line phone or a
payphone to a FOMA terminal.
Options and related devices
Combining FOMA terminal with optional accessories supports a wide variety of
uses from personal use to business use. Some products are unavailable
depending on the area.
For details, contact a sales outlet such as DoCoMo Shop. For details about the
optional devices, refer to the instruction manual for each device.
・
FOMA AC Adapter 01/02
・
FOMA DC Adapter 01/02
・
FOMA Dry Battery Adapter 01
・
In-Car Hands-Free Kit 01
・
FOMA In-Car Hands-Free Cable 01
・
Battery Pack F10
・
In-Car Holder 01
・
Desktop Holder F24
・
Back Cover F27
・
Carry Case L 01
・
FOMA USB Cable
・
FOMA USB Cable with Charge Function 01*3/02
・
FOMA Portable Charging Adapter 01
・
Flat-plug Earphone/Microphone with Switch P01/P02
・
Flat-plug Stereo Earphone Set P01
*1
*2
*3
*3
Appendix/External Devices/Troubleshooting
451
F906i_E1kou
L024.fm Page 452 Tuesday, April 22, 2008 10:55 AM
・
Earphone Plug Adapter P001
・
Earphone/Microphone with Switch P001*4/ P002
・
Stereo Earphone Set P001
・
Remote controller with microphone F01
・
Earphone Terminal P001
・
FOMA AC Adapter 01 for Global use
・
FOMA Indoor Booster Antenna
・
FOMA Indoor Booster Antenna (Stand Type)
・
Bone conduction microphone/receiver
*1
Charging battery using AC adapter→P44
*2
FOMA In-Car Hands-Free Cable 01 is require d for USB connection/charging of F906i.
*3
If you use USB HUB, operations may not be performed correct l y.
*4
Earphone Plug Adapter P001 is required to connect to F906i.
*5
Use this only in Japan.
*4
*4
*1
*5
*4
*5
Data interchange with external de vice
Playing movie using FOMA terminal, PC, etc.
You can play movies (MP4 format) created with a PC etc. on FOMA terminal by
recording it in microSD card. And, you can play movies (MP4 format) recorded
with FOMA terminals on a PC by data-transferring by microSD card, mail
attachment, etc.
・
Playing data in microSD card→P313
・
MP4 format that can be played on FOMA terminal→P299
・
When playing the recorded movie with FOMA terminal on a PC, record it in MP4
format. Especially for recording with Quality "HQ(High quality)", set Codec type
to "HQ(H.264)".
*
For compatible external devices, refer to the website below.
From a PC
FMWORLD (http://www.fmworld.net/)
応状況
・
To play movies recorded in microSD card, save to the specific folders using
FOMA F series SD utility etc.
microSD card folder structure
Updating the microSD card information
*
For SD utility of FOMA F series, refer to the website below.
From a PC
FMWORLD (http://www.fmworld.net/)
(Data link software)
ト
❖
Movie playing software
Playing movies on a PC (MP4 format) requires QuickTime Player (free of charge)
ver. 6.4 or later (or ver. 6.3 + 3GPP), which is provided by Apple Computer, Inc.
QuickTime Player can be downloaded from the website below.
http://www.apple.com/jp/quicktime/download/
・
Downloading software requires a PC with Internet access. Communication
charges are separately required for downloading.
・
For details including the operating environment, downloading procedure and
operating procedure, refer to the website shown above.
→
P138, 147
→
P308
→携帯電話
→携帯電話
(Support of movie playing function)
(Mobile phone)
→
P315
(Mobile phone)
→動画再生機能の対
→データリンクソフ
Appendix/External Devices/Troubleshooting
452
F906i_E1kou
F906i.book Page 453 Monday, April 21, 2008 10:59 PM
Troubleshooting
Troubleshooting
Check for the necessity of software update first, and update the software if necessary.→P463
●
■
Power supply and charging
●
FOMA terminal cannot be turned ON (the terminal
cannot be used).
・
Is the battery pack installed correctly?→P43
・
Is the battery exhausted?→P44, 47
・
When the mova terminal is active in Dual network
service, FOMA terminal service is unavailable.
Check whether FOMA terminal is active or not. For
details, refer to "Mobile Phone User's Guide
[Network Services]".
●
FOMA terminal cannot be turned OFF
By pressing f for 10 seconds or more, power can
be forcibly turned OFF.
●
FOMA terminal cannot be charged.
・
Is the battery pack installed correctly?→P43
・
Is the charging jack dirty? Clean the jack with dry
cotton swab etc.
・
Is the AC adapter connector securely inserted to
the external connection jack of FOMA terminal or
the desktop holder connection jack? Is FOMA
terminal correctly mounted on the desktop holder?
Is FOMA terminal correctly installed in the Desktop
holder?
→
●
The light blinks while charging.
・
・
P46
Ifyou are talking, communicating or during
PushTalk session, end it immediately. Remove the
AC adapter (Desktop holder) and DC adapter from
FOMA terminal, then charge again in the proper
way.
→
P44
If the problem still persists, contact a sales outlet
such as DoCoMo Shop.
All the icons on the top of the display blink and
alarm sounds.
The battery is almost exhausted. Charge the battery.
→
P44, 47
■
Phone
●
Calls cannot be made using the keypads.
Have you activated All lock, Omakase Lock, Self
mode, Keypad dial lock or Lock on close?
122, 123, 129
●
After dialing a number, you hear a busy tone and
cannot establish a call.
・
Have you dialed the area code?
・
Did you hear the dial tone before dialing?
・
Is 圏外 (out of service area) displayed?→P47
●
The ring alert does not sound.
・
Is Call alert volume of Adjust volume set to
"Silent"?
→
・
・
・
・
・
P96
Have you activated Public mode, Silent mode, Self
mode or Privacy mode?
Is Specified caller, Anonymous caller, Ring alert
delay or Unregistered caller set?
Is Ring time for Voice Mail service or Call
forwarding service "0 Sec."?
Is Greeting msg resp time "0 Sec."?→P67
Is Delayed time(Sec) in Auto answer setting "0
sec."?
→
P375
→
P65, 99, 122, 124
→
P388, 390
→
→
P120, 121,
P131, 132, 133
●
During a voice call, the distant party's voice is hard
to listen to or too loud.
・
Has Listen volume of Adjust volume been
changed?
→
・
If you set Voice clear or Voice slowing to ON, the
other party's voice becomes easy to hear.
●
When there is an incoming call, the terminal
operates in a ring alert, image or light not set.
・
Call ring alert, incoming call image or light alert, if
any, set for multiple functions operate according to
the priority levels.
・
Have you activated All lock, Omakase Lock,
Personal data lock or Privacy mode?
122, 124
●
When there is an incoming call, functions for
displaying the name or sounding the ring alert as
saved in the phonebook are not activated.
・
Does the phone number of the caller match that
saved in phonebook? (Name displays
・
Have you activated All lock, Omakase Lock,
Personal data lock or Privacy mode?
122, 124
P54, 96
→
P96, 105, 113
→
→
P120, 121,
→
P82).
→
P120, 121,
P54
Appendix/External Devices/Troubleshooting
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F906i.book Page 454 Monday, April 21, 2008 10:59 PM
■
Settings and operations
●
The menu icon becomes a key, which cannot be
selected.
When a function cannot be performed because of no
UIM installed, Personal data lock, Privacy mode, etc.,
the icon is displayed in
●
"Insert UIM." appears when FOMA terminal is
powered on.
UIM may not be correctly installed or may be
damaged.
→
●
The authentication screen appears ever y time
FOMA terminal is opened.
Lock on close is ON.→P129
●
operation can be made.
Lock on close is ON.→P129
●
The authentication screen appears if trying to
display the phonebook, mail, etc
Privacy mode is ON. Perform authentication or
cancel the setting.
●
With FOMA terminal folded, the operation such as
pressing side keys has no effect.
Side key hold is ON.→P129
●
Side key hold is ON.→P129
●
The date and time are deleted.
With Auto time adjust "OFF" in Date & time,
removing the battery pack or leaving it exhausted for
a long time may delete the date and time.
●
The display is dim.
・
・
・
Appendix/External Devices/Troubleshooting
454
P41
appears on the stand-by display and no
appears on the stand-by display.
Is power saving mode active?→P49
Is Brightness of Display & Key light changed?
P107
During 1Seg, if setting 1Seg Eco-mode ON, the
light becomes dark.
→
P41, 122, 124
→
P124
→
P49
→
→
P273
●
Display or Keypad light does not turn on.
・
Is Normal use in Display light time in Display & Key
light "0 sec"?
・
Display & Key light set to "OFF"?→P107
●
Alarm clock or schedule reminder is set, but it does
not operate at the specified date and time when the
power is turned OFF.
Is Alarm auto power ON "OFF"?→P356
●
Call cost is not totalized.
The total calls cost to UIM may have reached the
upper limit (approximately
reset to
●
The cursor/pointer moves or Keypad sound sounds
with no operation.
When touching the fingerprint sensor lightly with
Pointing device ON, the cursor/pointer may move or
Keypad sound may sound. Do not touch the
fingerprint sensor or set Pointing device to "Not use"
not to activate Pointing device.
■
Mail, i-αppli and data
●
Still images and movie taken with the camera are
blurred.
・
When shooting an object nearby, switch to macro
shooting.
・
Shoot in Shake reduce:Auto.→P151
●
When a mail is received, the terminal operates in a
ring alert, image or light not set.
・
Mail ring alert or light alert, if any, set for multiple
functions operate according to the priority levels.,
→
・
When movie/i-motion containing sound and image
is set as Mail ring alert, the set i-motion is used as
the image.
・
If multiple mails are received at the same time, the
terminal operates as set for the last mail received.
・
Have you activated All lock, Personal data lock or
Privacy mode?
¥0.→
P96, 113
→
P369
→
P149
P106
→
P120, 122, 124
¥
16,770,000). It can be
→
P40
●
Names do not appear or ring alert does not sound
at the time of mail reception even if they are
registered in the phonebook.
・
Does the phone number or mail address of the
caller match that saved in phonebook? (Name
displays
→
・
・
●
The still image and movie appear as and .
Destroyed data cannot be displayed correctly.
●
The screen reacts slowly when a key is pressed.
While transferring large-size data between FOMA
terminal and microSD card, the reactions on the
screen may be delayed.
●i-α
・
・
・
・
●
The lighting for the display does not go ON while i-
α
・
・
●
Data transfer is not performed
Are you using USB HUB? If you use USB HUB,
operations may not be performed correctly.
P82).
Have you activated All lock, Personal data lock or
Privacy mode?
Is Receive display option set?→P129
ppli/i-αppli stand-by display cannot be activated.
Unavailable due to UIM operation restriction.→P42
Has i-αppli been in suspended condition by IP
(Information Provider)?
With i-αppliDX, communication may be made to
confirm the validity of inetwork transmission setting of i-
α
ppli may not be activated until confirmation of
the validity finishes. And, the date and time require
to be set for activation.
Have you activated All lock, Omakase Lock,
Personal data lock or Privacy mode?
122, 124
ppli is running.
The light does not turn on when Normal use in
Display light time in Display & Key light is "0 sec"
and iEven if setting Display light of i-αppli settings to
"Software", the light turns off in Public mode when
the time specified in Display light time (Normal
use) of Display & Key light has elapsed.
→
P120, 122, 124
α
ppli regardless of the
α
ppli. Some i-
→
P49
→
P120, 121,
α
ppli is "Terminal setting".,→P106, 227
F906i_E1kou
F906i.book Page 455 Monday, April 21, 2008 10:59 PM
●
■
Other
●
Osaifu-Keitai function is unavailable.
・
When removing the battery pack or activating
Omakase Lock, IC card functions become
unavailable regardless of the IC card lock settings.
→
P43, 121
・
Have you activated IC card lock?→P249
●
At the time of authenticating or registering
fingerprint, "Scan failed." appears even if your
finger is not in contact with the sensor.
The surface of the sensor may be wet or dew may
have condensed on the surface. Wipe the water off
with a soft cloth before use.
●
1Seg watching is unavailable.
・
Are you out of terrestrial digital TV broadcasting
service area or in a place where airwave is weak?
・
Is UIM installed correctly?→P41
・
Is channel set?→P270
●
Sub-display is not seen clearly
Sub-display is displayed immediately after FOMA
terminal is folded, when the Side key etc. is pressed
or when a call is received. And because of the
characteristics of surface panel, sub-display may not
be seen clearly at places in the sun light. In this case,
check the display in the shade, or make a shadow
with your hand to check the display.
●
Fingerprint authentication is unavailable with
FOMA terminal connected to a PC etc.
When connecting FOMA terminal using a USB cable
to a device which requires grounding such as a
desktop PC, make sure that the device is grounded in
advance. If the connected device is not grounded,
fingerprint authentication may be disabled. In such a
case, perform fingerprint authentication while
touching a metallic part (frame, external connector,
etc.) of the connected device or after disconnecting
FOMA terminal from the device.
The display has afterimages.
・
If the battery pack is removed from FOMA terminal
before the terminal power is turned off,
afterimages may remain. Remove the battery pack
after turning OFF the power.
・
If FOMA terminal is left open for a while with the
same screen displayed, afterimages of that screen
may remain even after changing the screen for a
certain operation.
●
The display has some dots always lit or unlit.
FOMA terminal displays are manufactured by taking
advantage of highly advanced technology but some
dots may be always or never lit. Note that, this shows
characteristics of liquid crystal displays and not
defects in FOMA terminals.
●
Difference in lighting color and/or brightness
・
Note that, the phenomena below are caused by
characteristics of LEDs used for lighting, not
defects of FOMA terminal :
- The lighting color and/or brightness varies among FOMA
terminals or by LEDs.
- The actual lighting color seems to discord from the lighting
color name for some FOMA terminals.
- Though the lighting color name described indicates the
major light source color of the LED, the lighting may
appear in a different color because the light source settings
are delicately different among functions.
・
Check that the Key lighting turns on in "Blueberry",
"Kiwi" and "Strawberry", and the light in the center
turns on in "Aqua", "Lime" and "Garnet" by Light
alert. If one or more of these colors do not turn on,
contact a sales outlet such as DoCoMo Shop.
P107, 112
■
Using FOMA terminal overseas
●圏外
(out of service area) is displayed, and
International roaming service is unavailable.
・
You are out of the international roaming service
area or in an area with poor signal strength.
・
Check whether the service area and
telecommunications carrier are available, referring
to international service guides such as "Mobile
Phone User's Guide [International Services]".
・
Using Network search mode, search for a
telecommunications carrier available for the
service.
→
・
●
No incoming voice or videophone calls are received.
Is Bar calls at roaming activate?→P414
●
Videophone call, i-mode or SMS is unavailable.
・
・
●
No caller ID is notified/A notified caller ID is
different from that of the caller/Functions for using
contents saved in phonebook or those using Caller
ID notification do not operate.
Even when a caller notifies its caller ID, it is not
displayed on FOMA terminal unless notified from the
→
network or telecommunications carrier used. And, a
notified caller ID is different from that of the caller by
some networks or telecommunications carriers used.
P411
Switch 3G/GSM setting to "AUTO" or any available
network after moving from Japan to overseas. If
"AUTO" is set in Japan, once turn OFF FOMA
terminal and then turn it ON.
Check whether the service area and
telecommunications carrier are available, referring
to international service guides such as "Mobile
Phone User's Guide [International Services]".
Check the settings of 3G/GSM setting.→P412
→
P412
Appendix/External Devices/Troubleshooting
455
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