All rights reserved, including intellectual property rights. Technical data subject to modifications and delivery subject to availability.
Any liability that the data and illustrations are complete, actual or correct is excluded. Designations may be trademarks and/or
copyrights of the respective manufacturer, the use of which by third parties for their own purposes may infringe the rights of such
owner. For further information see http://ts.fujitsu.com/terms_of_use.html
Transporting the device ........................................................................................................................ 3
Cleaning the device .............................................................................................................................. 3
Energy saving, disposal and recycling ................................................................................................. 4
CE marking........................................................................................................................................... 4
FCC Class B Compliance Statement ................................................................................................... 5
Preparation for use............................................................................................................................. 7
Unpacking and checking the delivery................................................................................................... 7
Steps for initial setup ............................................................................................................................ 7
Setting up the device ............................................................................................................................ 8
... is available with various configuration levels with different hardware and software.
This manual tells you how to put your device into operation and how to operate it in daily use. This
manual applies for all configuration levels. Depending on the configuration level chosen some of the
hardware components described may not be available on your PC. Please observe the notes on your
operating system.
Depending on the configuration selected, the operating system is preinstalled on your hard disk (e.g.
Microsoft Windows).
Your device has a number of security features to ensure that no unauthorised persons can access
your data. The security functions in the BIOS Setup also allow you to protect your data by means of
passwords.
DeskUpdate allows you under some operating systems to easily and quickly install the latest drivers
and operating system extensions with a few mouse clicks. DeskUpdate is contained on the
"Drivers & Utilities" CD/DVD.
Further information on this device is provided:
● in the "Quick Start Guide" booklet
● in the "Safety" manual
● in the "Warranty" manual
● in the operating manual for the monitor
● in your operating system documentation
● in the information files (e.g. *.PDF, *.HTML, *.DOC, *.CHM, *.TXT, *.HLP)
Some of the manuals mentioned can be found on in electronic form on the
i
"Drivers & Utilities" CD/DVD or on the Internet under http://ts.fujitsu.com/support.
You can quickly access and view the required information on the screen using the Adobe Reader program, which is also on the CD/DVD. If necessary, you can also print out the
manuals.
Fujitsu Technology Solutions 1
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Your ESPRIMO Q...
Notational conventions
The meanings of the symbols and fonts used in this manual are as follows:
This symbol indicates information which is important for your health or for
!
i
► Texts which follow this symbol describe steps that must be performed in the
This font indicates screen outputs.
This fontindicates programme names, commands, or menu items.
"Quotation marks" indicate names of chapters, data carriers, and terms that are being
preventing material damage.
This symbol denotes information shown on the device; failure to observe this
information may pose a risk to health or lead to material damage.
This symbol indicates important information which is required to use the
system properly.
order shown.
emphasised.
2 Fujitsu Technology Solutions
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Important notes
In this chapter you will find information regarding safety which it is essential to take note of when
working with your device.
Safety notes
Pay attention to the information provided in the "Safety" manual and in the following safety
!
notes.
During installing and operating the device, please observe the instructions on
environmental conditions in the "
Preparation for use" chapter.
"
The supplied power cable conforms to the requirements of the country in which you
purchased your device. Make sure that the power cable is approved for use in the country
in which you intend to use it.
The mains adapter's power cable should only be connected to a mains socket if the device
is connected.
Technical data" chapter as well as the instructions in the
Do not use the mains adapter for other devices.
Only use the mains adapter intended for your device, see chapter "
Make sure that the rated current of the mains adapter is not higher than that of the power
system to which you connect the mains adapter.
ON/OFF switches do not disconnect the device from the mains voltage. To completely
disconnect the mains voltage, remove the power plug from the power socket.
Transporting the device
Transport all parts separately in their original packaging or in a packaging which protects
!
them from knocks and jolts, to the new site. Do not unpack them until all transportation
manoeuvres are completed.
Cleaning the device
Turn off all power and equipment switches and disconnect the power plug from the mains
!
outlet.
Do not clean any interior parts yourself, leave this job to a service technician.
Do not use any cleaning agents that contain abrasives or may corrode plastic.
Technical data".
Ensure that no liquid enters the system.
Wipe the casing with a dry cloth. If particularly dirty, use a cloth that has been moistened in mild
domestic detergent and then carefully wrung out. Use disinfectant wipes to clean the keyboard and
the mouse.
Fujitsu Technology Solutions 3
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Important notes
Energy saving, disposal and recycling
Further information can be found on the "Drivers & Utilities" CD/DVD.
CE marking
CE marking for devices without radio component
The shipped version of this device complies with the requirements of the EEC
directives 2004/108/EC "Electromagnetic compatibility" and 2006/95/EC "Low
voltage directive".
CE marking for devices with radio component
This equipment complies with the requirements of Directive 1999/5/EC of the
European Parliament and Commission from 9 March, 1999 governing Radio and
Telecommunications Equipment and mutual recognition of conformity.
This equipment can be used in the following countries:
Belgium Denmark Germany Estonia
Finland France Greece UK
Ireland Iceland Italy Latvia
Liechtenstein Lithuania Luxemburg Malta
Netherlands Norway Austria Poland
Portugal Sweden Switzerland Slovakia
Slovenia Spain Czech Republic Hungary
Cyprus Bulgaria Rumania
Contact the corresponding government office of the respective country for
current information on possible operating restrictions. If your country is not
included in the list, then please contact the corresponding supervisory authority
as to whether the use of this product is permitted in your country.
4 Fujitsu Technology Solutions
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Important notes
FCC Class B Compliance Statement
The following statement applies to the products covered in this manual, unless otherwise specified
herein. The statement for other products will appear in the accompanying documentation.
NOTE:
This equipment has been tested and found to comply with the limits for a "Class B" digital device,
pursuant to Part 15 of the FCC rules and meets all requirements of the Canadian InterferenceCausing Equipment Standard ICES-003 for digital apparatus. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in strict
accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between equipment and the receiver.
● Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
●Consult the dealer or an experienced radio/TV technician for help.
Fujitsu Technology Solutions GmbH is not responsible for any radio or television interference caused
by unauthorised modifications of this equipment or the substitution or attachment of connecting
cables and equipment other than those specified by Fujitsu Technology Solutions GmbH. The
correction of interferences caused by such unauthorised modification, substitution or attachment will
be the responsibility of the user.
The use of shielded I/O cables is required when connecting this equipment to any and all optional
peripheral or host devices. Failure to do so may violate FCC and ICES rules.
Fujitsu Technology Solutions 5
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Important notes
6 Fujitsu Technology Solutions
Page 15
Preparation for use
!
Please observe the safety information in the "
Important notes" chapter.
Unpacking and checking the delivery
It is recommended not to throw away the original packaging material! It may be required for
reshipment at some later date.
► Unpack all the individual parts.
► Check the delivery for damage incurred during transportation.
► Check whether the delivery agrees with the details in the delivery note.
► Should you discover that the delivery does not correspond to the delivery note, notify your local
sales outlet immediately.
Steps for initial setup
Only a few steps are necessary to put your new device into operation for the first time:
● Select location for device and set up device
● Connect the monitor, mouse and keyboard
● Check the voltage at the mains outlet and connect the device to an electrical outlet
● Switch the device on
You will learn more about the individual steps in the following sections.
External devices
If you have received other devices in addition to your device (e.g. a printer or a modem),
i
do not connect these until after the initial installation. The following sections contain a
description of how to connect these external devices.
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Preparation for use
Setting up the device
When installing your device, please read the recommendations and safety notes in the
!
"Safety" manual.
The device should only be set up in the intended orientation, i.e. in a horizontal position.
We recommend that you place your device on a surface with good anti-slip qualities. In
view of the multitude of different finishes and varnishes used on furniture, it is possible that
the rubber or plastic feet of the device will mark the surface they stand on.
Do not expose the device to extreme environmental conditions (see "
Protect the device from dust, humidity, and heat.
Make sure that the device is adequately ventilated. Never place the device on a soft
surface (e.g. carpeting, upholstered furniture, bed). This may block the air vents
underneath the device, which could cause damage to the device due to overheating.
Do not stack several devices on top of each other.
Technical data").
Connecting external devices
Read the documentation on the external device before connecting it.
!
Connecting cables
● Switch off all equipment concerned.
● Remove all the mains plugs for the equipment concerned from the mains sockets.
With the exception of USB devices, always remove all power plugs before connecting
external devices!
Do not connect or disconnect cables during a thunderstorm.
Always take hold of the actual plug. Never unplug a cable by pulling the cable itself.
Connect and disconnect the cables in the order described below.
●Plug in the cables at the device and peripheral equipment. Always pay careful attention to the
safety information provided in the "
● Plug the data communication cables into the data/telephone network sockets.
● Insert the mains plugs into earth-protected mains sockets.
Disconnecting cables
● Switch off all equipment concerned.
● Remove all the mains plugs for the equipment concerned from the mains sockets.
● Unplug the data communication connectors from the data/telephone network sockets.
● Unplug all cables from the device and peripheral equipment.
USB devices are hot-pluggable. This means you can connect and disconnect devices
i
8 Fujitsu Technology Solutions
while your operating system is running.
Additional information can be found in the "
section and in the documentation for the USB devices.
Important notes" chapter and in the "Safety" manual.
Connecting external devices to the USB ports"
Page 17
Preparation for use
Ports
The connections are located on the front and back of the device. The ports available on your device
depend on the configuration level you have selected. The standard ports are marked with the
symbols shown below (or similar).
Monitor port (digital, analogue with
adapter)
Audio output (Line out), light green
LAN
i
USB - Universal Serial Bus, black
e-SATA port
LAN port
Special software (e.g. drivers) must be installed and configured for some of the devices
that you connect (see the operating system and device documentation).
You can also use the S-Video Out port (device dependent) as a SCART port if you
connect an optional adapter cable.
Monitor port (digital)
Microphone jack, pink
Audio input (Line in)/SPDIF port,
light blue
Mains input (DC IN)
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Preparation for use
Connecting the monitor
►Follow the instructions contained in the monitor manual to prepare the monitor for operation
(e.g. connecting cables).
►Plug the data cable into the monitor port of the device.
Connecting USB mouse
► Connect the USB mouse to one of the USB ports on the device.
Connecting USB keyboard
►Plug the rectangular connector of the keyboard cable into the rectangular socket on the
underside of the keyboard.
►Insert the flat rectangular USB plug of the keyboard cable into a USB port of the device.
Connecting external devices to the USB ports
You can connect a wide range of external devices to the USB ports (e.g. printer, scanner, modem or
keyboard).
USB devices are hot-pluggable. This means you can connect and disconnect devices
i
► Connect the data cable to the external device.
► Connect the data cable to a USB port.
► Read the documentation for the USB device to obtain full information about the installation of
Device drivers
i
while your operating system is running.
Additional information can be found in the documentation for the USB devices.
the device.
The devices you connect to the USB ports usually require no driver of their own, as the
required software is already included in the operating system. However, if the USB device
requires its own software, please install it from the data carrier provided with the USB
device.
To ensure USB 2.0, only a 3 m long cable may be used from the front USB port to the
USB peripheral device.
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Preparation for use
Connecting the device to the mains voltage
Connecting the power adapter
The supplied power cable conforms to the requirements of the country in
which you purchased your device. Make sure that the power cable is
approved for use in the country in which you intend to use it.
The mains adapter's power cable should only be connected to a mains socket
if the device is connected to the mains adapter.
Do not use the mains adapter for other devices.
Only use the mains adapter intended for your device, see chapter "
data".
Make sure that the rated current of the mains adapter is not higher than that of
the power system to which you connect it (see technical data for the mains
adapter).
Technical
► Connect the mains adapter cable to the DC jack (DC IN) of the device (1).
► Connect the power cable to the mains adapter (2).
► Connect the power cable to a mains outlet (3).
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Preparation for use
Switching on for the first time: installing the software
If the device is integrated into a network, the user and server details as well as the network protocol
are required during the software installation. Contact your network administrator if you have any
questions about these settings.
When you switch on the device for the first time, the supplied software is installed and configured.
Plan a reasonable amount of time for this, as this process must not be interrupted.
Once the installation has been started the device must not be switched off, unless the
!
You may need the licence number for Windows during the installation. The licence number is located
on a sticker on your device.
Switching on monitor and device
installation has been completed.
During installation, the device may only be rebooted when you are requested to do so!
The installation will otherwise not be carried out correctly and the contents of the hard disk
must be completely restored.
Your ESPRIMO features a new technology which allows you to boot your system simply
i
► Switch the monitor on (see the operating manual for the monitor).
► Touch the ON/OFF switch on the front of the device for approximately half a second.
The power indicator lights white and the device is started.
with a light touch of your finger: You no longer need to press the power button down to
activate your system. Just touch the button with your finger and the system starts to boot
automatically.
1 = ON/OFF switch with power indicator
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Preparation for use
Installing the software
► During installation, follow the instructions on screen.
► Consult the operating system manual if there is anything unclear about the requested input
data.
You will find further information about the system as well as drivers, additional software
i
and updates on the "Drivers & Utilities" CD/DVD.
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Preparation for use
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Operation
Switch the device on
Your ESPRIMO features a new technology which allows you to boot your system simply
i
► If necessary, switch the monitor on (see the operating manual for the monitor).
► Touch the ON/OFF switch on the front of the device for approximately half a second.
The power-on indicator lights white and the device is started.
Switching off the device
► Shut down the operating system properly. In Windows: via the Start menu and the Exit function.
► If the operating system does not automatically switch the device into energy-saving mode or
!
►If necessary, switch the monitor off (see the operating manual for the monitor).
with a light touch of your finger: You no longer need to press the power button down to
activate your system. Just touch the button with your finger and the system starts to boot
automatically.
switch it off, touch the ON/OFF switch for approximately 1 second.
The ON/OFF switch does not disconnect the device from the mains voltage. To completely
disconnect the mains voltage, remove the power plug from the socket.
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Operation
Power indicator
The power indicator is located on the front of the casing.
1 = Power indicator
●The LED at the ON/OFF switch glows white:
The device is switched on.
●The LED at the ON/OFF switch flashes white:
The device is in sleep mode.
●The LED at the ON/OFF switch does not glow:
– The device is in hibernate mode. After being switched on with the ON/OFF switch, the
device powers up or returns to the state it was in before it entered energy-saving mode.
In hibernate or energy-saving mode the device must not be switched off with the
!
or
– The device is switched off (disconnected from the mains) or is ready for use. If the device
main power switch (if present) or disconnected from the mains, as this may result
in data loss.
is ready it can be enabled with the ON/OFF switch.
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Operation
Memory card reader (ESPRIMO Q1510)
A memory card reader (1) is incorporated in the front of your machine.
Card types that can be read:
● SecureDigital Card (SD)
● MultiMedia Card (MMC)
● Reduced-Size MultiMedia Card (RS-MMC)
● xD Picture Card (xD)
● Memory Stick (MS)
● Memory Stick Pro (MS Pro)
When handling memory cards, comply with the manufacturer’s instructions.
i
Your dealer can supply you with an adapter for your memory card.
Inserting the memory card
►Carefully insert the memory card into the
slot. The side with writing on it must face
upwards. Do not force the card in,
otherwise the delicate contact surfaces
can be damaged.
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Operation
Taking out the memory card
When taking out the card, always proceed systematically as described below, to avoid
!
any loss of your data.
Always wait until the data access has been completed before taking the card out of the
slot.
If your reader has a status display, remove the card only once this has stopped flashing.
►If your reader has a card interlock: Press
on the memory card (1).
The memory card is now released and can be
taken out.
►Take the memory card out of the slot (2).
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Operation
Optical drive
This product contains a light emitting diode, classified in accordance with
!
i
IEC 825-1:1993: LASER CLASS 1, and must therefore not be opened.
Handling CD/DVDs
Observe the following guidelines when handling CD/DVDs:
● Avoid touching the surface of a CD/DVD. Hold CDs/DVDs by their edges!
● Always store CDs/DVDs in their cases. This will protect them from dust, scratches
and other damage.
● Protect your CDs/DVDs from dust, mechanical vibration and direct sunlight!
● Avoid storing a CD/DVD in areas subject to high temperatures or humidity.
You may use 12-cm CDs/DVDs in the optical drive. Do not use any business card CDs or
other small CDs.
When using CDs/DVDs of poor quality vibrations and reading errors may occur.
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Operation
Inserting a CD/DVD
The device must be switched on.
►Gently insert the CD/DVD into the drive with
printed side facing upwards, until the
CD/DVD is automatically drawn in.
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Operation
Removing a CD/DVD
The device must be switched on.
The device does not provide a mechanical CD/DVD eject function. The Eject tool needs to
i
be installed in Windows mode. You will find further information about the system as well as
drivers, additional software and updates on the "Drivers & Utilities" CD/DVD.
►Push the eject button.
The CD/DVD will be ejected.
►Remove the CD/DVD.
Troubleshooting:
i
If you push the eject button while the CD/DVD in the optical drive is still being accessed,
the CD/DVD is not ejected automatically. Please wait for the reading process to finish,
then try again.
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Operation
Wireless LAN/ Bluetooth radio component (optional)
Depending on the configuration level chosen, your device is already equipped with wireless LAN and
Bluetooth.
The installation of a wireless LAN module not approved by Fujitsu Technology
!
The modules for radio components are switched on during delivery. The radio components can only
be switched off via the software.
i
Solutions GmbH voids the permits issued for this device (see "
You can individually switch off the wireless LAN module using the appropriate software
and Bluetooth module via the Device Manager.
Pay attention to the additional safety notes for devices with radio components provided in
the "Safety" manual.
Details on using the wireless LAN are contained in the online help for your wireless LAN
software and in the "Wireless LAN" manual. The "Wireless LAN" manual can be found on
the "Drivers & Utilities" CD/DVD.
Technical data" chapter).
Details on using Bluetooth are contained in the online help for your operating system.
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Settings in the BIOS Setup
In BIOS Setup you can set the system functions and the hardware configuration of the device. The
settings can only be changed via the keyboard.
When it is supplied, the device is set to factory default settings. You can change these settings in
BIOS Setup. Any changes you make take effect as soon as you save and quit the BIOS Setup.
The main options in BIOS Setup are described in brief below:
Option Description
Standard CMOS
Feature:
Advanced BIOS
Feature:
Advanced Chipset
Features:
Power
Management Setup:
Load Setup
Defaults:
Set Password: for password settings and safety functions.
Save & Exit Setup: to exit the BIOS Setup. The current settings are saved.
Exit without
Saving:
The following function keys can also be used:
for system settings such as time, date, hard disks and BIOS version indicator.
for configuring the boot sequence. Three devices can be defined in the boot
sequence (First Boot Device, Second Boot Device, Third Boot Device). Only
these devices can be booted using the boot menu.
for information on the chipset.
for power management settings.
SATA mode (Serial Advanced Technology Attachment):
You can choose between AHCI (Advanced Host Controller Interface) and IDE
(Integrated Drive Electronics). The operating system only supports the mode in
which the hard disk was installed. If the mode is altered without re-installing the
operating system, the hard disk will no longer be recognised by the operating
system and an error message will be displayed.
to restore factory settings.
to exit the BIOS Setup. The current settings are not saved.
Key Description
ESC to exit the BIOS Setup. The current settings are not saved.
F10 to exit the BIOS Setup. The current settings are saved.
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Settings in the BIOS Setup
Starting the BIOS Setup
► Restart the device (switching On/Off or warm boot).
► Press the function key F2 .
If a password has been assigned:
i
►Enter the password and press the Enter key.
If you have forgotten the password, contact your system administrator or contact our
Hotline/Service Desk.
Operating BIOS Setup
► Use the cursor key or to select the menu you wish to access to make changes.
► Press the Enter key.
The menu is displayed on the screen.
► Use the cursor key or to select the field you wish to change.
► Press the Enter key to confirm your selection.
► Press the ESC key to exit the selected menu.
► Note the changed entries.
Exiting BIOS Setup
To exit BIOS Setup, select menu Save Exit Setup or Exit without Saving from the menu bar. You can
then decide which settings you want to save.
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Security functions
Your device enables you to protect your system and personal data in a number of ways against
unauthorised access. By combining these options, you can achieve maximum protection for your
system.
In this chapter you will learn which security functions your device is equipped with, which advantages
these functions offer you and how to configure and use them.
Please consider that in the case of improper use, you yourself will also be unable to
!
access your system and your data. Please note therefore the following hints:
● Back up your data on external data carriers at regular intervals.
● Some security functions need you to choose a password. Please be sure to note
these passwords, as otherwise you will no longer be able to access your system.
We recommend that you make a note of the passwords and keep them in a safe
place.
If you lose both the user and the admin passwords you will need to contact the Service
Desk. The telephone numbers are contained in the supplied Service Desk List. Passwords
are not covered by your warranty and a charge will be made for assistance.
Anti-theft protection with a Kensington Lock
The device has a Kensington Lock device for the Kensington MicroSaver. With the Kensington
MicroSaver, a sturdy steel cable, you can help protect your device from theft. The Kensington
MicroSaver is available as an accessory.
►Fit the Kensington MicroSaver on the corresponding device on your equipment.
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Security functions
BIOS setup security functions
The Security menu in BIOS Setup offers you various options for protecting your personal data against
unauthorised access using passwords, e.g.:
● Setup password: preventing unauthorised calls to BIOS Setup
● System password: preventing unauthorised system access
Configuring password protection in the BIOS Setup
Setup and system passwords can be configured in the same way.
Before using the various options of password protection for your data security in the BIOS
!
i
Setup, please note the following hints:
●Be sure to note your passwords, as if you forget your password, you cannot access
your BIOS Setup and/or your system.
Passwords are not covered by your warranty and a charge will be made for
assistance.
● Back up your data on external data carriers at regular intervals.
● We recommend that you print out the following instructions, as these cannot be
displayed while setting the password.
Passwords can be up to eight characters long. You can use all alphanumeric characters
and need not distinguish between uppercase and lowercase characters.
Please refer to section "
operating the BIOS Setup.
Settings in the BIOS Setup" for a description of calling and
With the password that you have set in BIOS Setup, you can also prevent booting of the
operating system.
► Call BIOS Setup and select the Advanced BIOS Features menu.
► Select the type of protection you require under Security Option: Setup password or system
password.
► Confirm your selection with the Enter key.
► Return to the BIOS Setup main menu.
► Select Set Password.
► Enter the password and press the Enter key.
With Confirm new Password you are asked to confirm the password.
►Enter the password again and press the Enter key.
The new password will take effect when the device reboots.
If you have configured a setup password and want to call BIOS Setup, you must enter the setup
password.
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Security functions
Changing the password
► Call BIOS Setup and select the Advanced BIOS Features menu.
When changing the password, proceed exactly as for password assignment.
Cancelling passwords
To cancel a password (without setting a new password) run the following steps:
► Call BIOS Setup and select the Set Password menu.
► Press the Enter key twice, without entering a password.
The message Password Disabled will appear.
The password will be cancelled after saving and exiting the BIOS Setup.
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Security functions
28 Fujitsu Technology Solutions
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Troubleshooting and tips
Refer to the safety notes in the "Safety" manual and in the "
!
If a fault occurs, try to correct it as described in the following places:
● in this chapter
● in the documentation of the connected devices
● in the help systems of the software used
● in the documentation of your operating system
when connecting or disconnecting cables.
Preparation for use" chapter
Help if problems occur
Should you ever have a problem with your computer that you cannot solve yourself, in many cases
you can solve it quickly using the SystemDiagnostics program pre-installed on your computer.
► To start the SystemDiagnostics program, click Start - Programs - Fujitsu - SystemDiagnostics.
► If a problem is detected during the test run, the SystemDiagnostics program outputs a code (e.g.
DIFS code YXXX123456789123).
►Take a note of this DIFS code and the ID number of your device. The ID number can be found
on the type rating plate on the back of the casing.
►If you still need assistance resolving the problem, contact the relevant Service Desk for your
country (see the Service Desk List or go to
your system and the DIFS code ready.
http://ts.fujitsu.com/support). Have the ID/serial No. of
Troubleshooting
Power indicator fails to light after switching on
Cause Troubleshooting
The mains voltage supply is faulty.
►Check whether the power cable is plugged properly
into the device and a grounded mains outlet.
►Switch the device on.
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Troubleshooting and tips
The device cannot be switched off with the ON/OFF switch
Cause Troubleshooting
System crash
►Touch the ON/OFF switch for at least 5 seconds,
until the device switches off.
The operating system is not shut-down properly in the
process. Error messages are therefore possible the next
time the system is booted.
It may take a few seconds before the system boots. This
is while the system carries out a check.
Screen stays blank
Cause Troubleshooting
Monitor is switched off.
Power saving has been activated
(screen is blank).
► Switch your monitor on.
► Press any key on the keyboard.
or
Brightness controls set to dark.
Power cable is not connected.
Monitor cable is not connected.
►Deactivate the screen saver. If necessary, enter the
appropriate password.
►Adjust the brightness control. For detailed
information, please refer to the operating manual
supplied with your monitor.
► Switch off the monitor and the device.
► Check that the monitor power cable is properly
connected to the monitor and to a grounded mains
outlet or to the monitor socket of the device.
►Check that the device power cable is properly
plugged into the device and a grounded mains
outlet.
► Switch on the monitor and the device.
► Switch off the monitor and the device.
► Check that the monitor cable is properly connected
to the device and monitor.
►Switch on the monitor and the device.
30 Fujitsu Technology Solutions
Page 39
Troubleshooting and tips
Cause Troubleshooting
Wrong monitor has been set under
Windows XP
Wrong monitor has been set under
Windows 7
► Restart the device.
► Press F8 while the system is booting.
Either the Windows Advanced Start Options menu or the
menu for selecting the operating system appears.
►If the menu for selecting the operating system
appears, press F8 .
► Select Safe Mode or Safe Mode with Network.
► Set the correct values for the attached monitor as
described in the operating manual of the monitor by
selecting Start - Settings - Control Panel - Display and
then the Appearance, Themes, Settings tabs.
► Restart the device.
► Press F8 while the system is booting.
Either the Windows Advanced Start Options menu or the
menu for selecting the operating system appears.
►If the menu for selecting the operating system
appears, press F8 .
► Select Safe Mode or Safe Mode with Network.
► Select Start – Control Panel – Appearance and Themes
– Display to set the correct values for the connected
monitor, as explained in the monitor instructions.
No mouse pointer displayed on the screen
Cause Troubleshooting
The mouse is not correctly
connected.
► Shut down the operating system properly.
► Switch the device off.
► Check that the mouse cable is properly connected
to the system unit.
If you use an adapter or extension lead with the
mouse cable, check the connections.
Fujitsu Technology Solutions 31
► Make sure that only one mouse is connected.
► Switch the device on.
Page 40
Troubleshooting and tips
Time and/or date is not correct
Cause Troubleshooting
Time and date are incorrect.
►Set the correct time and date within the operating
system you are using.
or
►Set the correct time and/or date in the BIOS Setup.
Error messages on the screen
Error messages and their explanation are contained in the documentation for the programs used.
Installing new software
When installing programmes or drivers, important files may be overwritten and modified. You should
backup your hard disk prior to installation so that you can still access the original data in the event of
any problems following installation.
Hard disk contents, restoring
Should you need to restore your hard disk, the instructions are provided on the case of the
"Recovery CD/DVD" (delivered with your system).
Tips
Topic Tip
Out of system resources
Other manuals
If you have too many applications running at once, you
may experience problems due to a lack of system
resources.
►Close unnecessary applications.
or
►Run the applications in a different order.
You will find further manuals as PDF files on the
"Drivers & Utilities" CD/DVD or on the Internet under
http://ts.fujitsu.com/support.
32 Fujitsu Technology Solutions
Page 41
Technical data
ESPRIMO Q
Electrical data
Regulations complied with: IEC 60950-1, EN 60950-1, UL 60950
CSA 22.2 No.60950-1
Protection class: III
Rated voltage range: 20V
Rated frequency: DC
Max. rated current: 4.5 A
Dimensions
Width/depth/height: 165 mm/168 mm/57 mm
Weight
in basic configuration: 1.4 kg
Environmental conditions
Environment class (3K2)
Environment class (2K2)
Temperature
Operating (3K2) 5 °C .... 35 °C
Transport (2K2) –25 °C .... 60 °C
Condensation in operating must be avoided.
The data sheet for this device provides further technical data. You will find the data sheet
i
on the Internet under
http://ts.fujitsu.com/support.
DIN IEC 721 part 3-3
DIN IEC 721 part 3-2
Fujitsu Technology Solutions 33
Page 42
Technical data
Mains adapter
As mains adapter for your device, use only the LiShin S261113-E533-V15 or the Delta
!
Electrical data
Rated voltage 100 V to 240 V (automatic)
Rated frequency 50 Hz to 60 Hz (automatic)
Max. rated current: 1.5 A
You can readily order an additional mains adapter and an additional power cable.
removing 20, 21
CD/DVD Drivers&Utilities 4
CD/DVD User Documentation 4
CE mark 4
CE marking 4
Chain 25
Class B Compliance Statement 5
Configuration, BIOS Setup 23
Configuring the system 23
Connecting USB keyboard 10
Connecting USB mouse 10
Contents of delivery 7
Switching on for the first time 12
transporting 3
Devices
connecting 8, 10
ports 9
Dimensions 33
Disposal 4
E
Electrical data 33
Electromagnetic compatibility 4
Environmental conditions 33
Environmental data 33
Ergonomic, video workstation 8
Error
date 32
device 29
mouse 31
screen 30
time 32
Error message 32
External devices
connecting 8, 10
ports 9
F
FCC statement 5
G
Guarantee coupon booklet 7
H
Hard disk contents, restoring 32
Hardware, configuring 23
D
Data, technical 33
Date
date is not correct 32
Device
anti-theft protection 25
cannot be switched on 30
cleaning 3
connecting 8
connecting devices 8
indicators 16
port 9
setting up 8
Status indicator 16
switching off 15
switching on 12, 15
Fujitsu Technology Solutions 35
I
Important notes 3
Indicators, device 16
Initial setup 7
Installation
new software 32
software 12, 13
Interfaces 9
K
Kensington Lock 25
anti-theft protection 26
Keyboard
connecting 10
Page 44
Index
L
Line in 9
Line out 9
Low voltage directive 4
M
Manuals, further 32
Memory
insufficient 32
not enough 32
Monitor
cleaning 3
connecting 10
no screen display 30
transporting 3