Fujitsu ESPRIMO Q5 Series, ESPRIMO Q9 Series Operating Manual
Operating Manual
Professional PC
ESPRIMO Q5xx / Q9xx
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o. Fujitsu Technology Solutions GmbH: A26361-K1011-Z321-1-7619, ed ition 1
ESPRIMO Q5xx / Q9xx
Operating Manual
Your ESPRIMO 5
Ports and operating elements 7
Important notes 9
Getting started 13
Operation 26
Troubleshooting and tips 39
System expansions 43
Technical data 54
Index 55
ESPRIMO is a registered trademark of Fujitsu Technology Solutions GmbH.
Windows 7, Windows Vista and Windows XP are registered trademarks of M icrosoft Corporation.
PS/2 is a registered trademark of International Business Machines, Inc.
Pentium is a registered trademark of I ntel Corporation, USA.
Kensington and MicroSaver are registered trademarks of ACCO World Corporation.
All other trademarks referenced are trademarks or registe red trademarks of their
respective owners, whose protected rights are acknowledged.
Copyright © Fujitsu Technology Solutions GmbH 2012
All rights reserved, including rights of translation, reproduction by printing, copying
or similar m e thods, either in part or in whole.
Noncompliance is subject to compensation for damages.
All r ights reserved, including rights created by p atent grant or registration of a utility model o r design.
Subject to availability and technical modifications.
Contents
Contents
YourESPRIMO ......................................................................... 5
Notational conventions .................................................................. 6
Ports and operating elemen
Front ................................................................................... 7
Rear ................................................................................... 8
Importantnotes ........................................................................ 9
Safety information ....................................................................... 9
Transporting thedevice .................................................................. 9
Cleaning the device ..................................................................... 10
Energy saving,disposal and recycling .................................................... 10
CE marking ............................................................................ 11
FCC ComplianceStatement ............................................................. 12
FCC Class BComplianceStatement .................................................. 12
Getting started ......................................................................... 13
Unpacking and che
Steps for initial
Remove the protec
Installing the l
Setting up the de
Mounting the de
Connecting th
Connecting ex
Connecting th
Disconnecti
Ports on the d
Connecting a
Connecting
Connecting
Connectin
Switching
Operation .............................................................................. 26
Switch thedeviceon .................................................................... 26
Switchingoff the device ................................................................. 26
Indicators on the device ................................................................. 27
Keyboard ............................................................................... 28
Memory card reader . . . .................................................................. 30
Removing the memorycard .............................................................. 31
Optical drive (optional) .................................................................. 32
Wireless LAN / BlueTooth radio compo nents (device-dependent) . . . ......................... 34
SettingsinBIOS Setup Utility ............................................................ 34
on for the firsttime: installing thesoftware .......................................
Switch on
ng thesoftware ...............................................................
Installi
Important keys and keyboard shortcuts . . . . ............................................ 29
Inserting thememorycard ........................................................... 31
Handlingdata carriers ............................................................... 32
Inserting or removing adata carrier (slot) .............................................. 33
Switching the wireless components on and off . ........................................ 34
Startingthe BIOS Setup Utility ........................................................ 35
ckingthe delivery .....................................................
setup ....................................................................
tive film ...............................................................
owercover ................................................................
vice ....................................................................
viceonthe VESA interface ofa monitor ................................
epowercable .............................................................
ternal devices .............................................................
ecables ...............................................................
ng thecables ............................................................
evice ..................................................................
monitor ................................................................
aUSB mouse ............................................................
a USB keyboard . . .......................................................
gexternal devices tothe USBports .........................................
the monitor andthe machine ...............................................
ts .........................................................
13
13
13
14
16
18
20
21
21
21
22
22
23
23
23
24
24
25
7
Fujitsu Technology Solutions 3
Contents
OperatingBIOS Setup Utility ......................................................... 35
Exiting BIOS Setup Utility ............................................................ 35
Propertyand dataprotection ............................................................. 36
Usingthe Security Lock .............................................................. 37
BIOS Setupsecurity functions ........................................................ 38
Troubleshooting and tips .............................................................. 39
Helpifproblems occur ................................................................... 39
Troubleshooting . . ....................................................................... 39
Power-on indicatorremains unlit afteryou have switched on your device ................. 39
The device cannot be switched off with the ON/O FF switch. . . .......................... 40
Monitor remains blank ............................................................... 40
No mouse pointer displayed onthe screen ............................................ 41
Time and/or date is not correct . . . . . . ................................................. 42
Errormessages onthe screen ........................................................ 42
Installing newsoftware .................................................................. 42
Restoringthe hard disk contents ......................................................... 42
Tips .................................................................................... 42
System expansions .................................................................... 43
Information about boards ................................................................ 44
Prepare to remove components . . ........................................................ 45
Opening the casing . . ................................................................... 45
Remove thelowercover ................................................................. 46
Open the service cover .................................................................. 47
Removing and installingthe hard disk .................................................... 48
Removing ahard disk ............................................................... 48
Installing ahard disk ................................................................. 49
Installing andremoving memoryexpansion ................................................ 50
Removing memory modules . . ........................................................ 51
Installing amemory module .......................................................... 51
Closethe service cover .................................................................. 52
Closing the casing ...................................................................... 52
Finish component removal . . . ............................................................ 53
Technicaldata ......................................................................... 54
Index .................................................................................. 55
4 Fujitsu Technology Solutions
Your ESPRIMO
Your ESPRIMO
Overview
... is available with various configuration levels which differ in terms of
hardware and software equipment.
This manual tells you how to start using your device a nd how to operate it in daily use.
This manual applies for all configuration levels. Depen ding on the chosen configuration
level, some of the hardware components described may not be available on your PC.
Please also read the notes about your operating system.
Depending on the c onfiguration selected, the operating system is preinstalled
on your hard disk (e.g. Windows 7).
Further information on this device is provided:
• in the poster "Getting Started"
• in the "Safety/regul
• in the "Warranty" manual
• in the operating ma
• in the manual for the mainboard
• in your operating
• in the information files (e.g. *.PDF, *.HTML, *.DOC, *.CHM, *.TXT, *.HLP)
Some of the manuals listed can be found in electronic form on the "Drivers & Utilities" DVD.
You can access and view the required information using the Acrobat Reader
program, which is also included on the DVD. You can of course also
print out a copy of the manual if you prefer.
ations" manual
nual for the monitor
system documentation
Fujitsu Technology Solutions 5
Your ESPRIMO
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
these warnings could pose a risk to health, damage the device or lead
to loss of data. The warranty will be invalidated if the device becomes
defective through failure to observe these warnings.
Indicates important informa
tion for the proper use of the device.
►
This font
This font
This font
"This font"
Key
This font
Indicates an activity that must be performed
Indicates a result
indicates data entered
the command line, e.g.
start a program (star
indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
indicates
• terms and texts used in a software interface, e.g.: Click on Save
• names of programs or files, e.g. Windows or setup.exe.
indicates
• cross-references to another section, e.g. "Safety information"
• cross-references to an external source, e.g. a web address: F or more
information, go to "
• Names of CDs, DVDs and titles or designations for other materials,
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
indicates a key on the keyboard, e.g:
indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
using the keyboard in a program dialogue or at
your password (Name123) or a command used to
t.exe)
http://ts.fujitsu.com"
F10
6 Fujitsu Technology Solutions
Ports and operating elements
Ports and operating elements
Ports
This chapt er presents the individual hardware components of your device. This will provide
you w ith an overview of the ports and operating elements on the device. Please familiarise
yourself with these components before starting to work with your device.
Front
5231
4
1 = Optical drive eject button
2 = Storage card reader
3=USBports
Fujitsu Technology Solutions 7
4 = Optical drive (optional)
5 = ON/OFF switch with power-on indicator
Ports and operating elements
Rear
321
5
4
6
7
8
1 = Power connection (AC IN)
2=DVI-Iport
3 = LAN port
4 = USB ports
5 = DisplayPort / HDMI port
(device-dependent)
6 = USB ports
7 = Audio outpu t
8 = Microphone jack
8 Fujitsu Technology Solutions
Important notes
ImportantnotesNotes
In this chapter you will find information regarding safety which it is essential to
take note of when working with your device.
Safety information
SafetyinformationNote
Please note the informat
and in the following safe
When installing and ope
environmental conditi
the instructions in Cha
When setting up the dev
thecasingreceives
cover the ventilati
You must only opera
device is set to the
You must remove the
mains voltage is c
Caution, compone
The activities
performed with
Repairs to the
Incorrect rep
to the equipme
described in these instructions must always be
the greatest care.
device must only be performed by qualified technicians.
airs could put the user at great risk or cause serious damage
nt (electric shock, risk of fire).
ion provided in the "Safety/regulations" manual
ty notes.
rating the device, please observe the notes on
ons in Ch apter "
pter "
Getting started", Page 13.
Technical data", Page 54 as well as
ice, make sure there is clearance all around it so that
enough ventilation. In order to avoid overheating, do not
on areas of the monitor or the device.
te the device if the rated voltage used by the
local mains voltage.
power plug from the power socket so that the
ompletely disconnected.
nts in the system can get very hot.
Important notes
Transportin
ation
rtation
Device,Transport
Retranspo
Transport all parts separately in their original packaging or in a packaging which
g the device
protects them from kno cks and jolts, to the new site.
Do not unpack them until all transportation manoeuvres are completed.
If the device is brought from a cold environment into the room where it will be
used, condensation may occur. To avoid damaging the device, w ait until it has
reached room temperature and is absolutely dry before initial startup.
Fujitsu Technology Solutions 9
Important notes
Cleaning the device
Device,TransportationRetransportationSystemunit, seeDevice
Turn off all power and equipment switches and disconnect the power
plug from the mains outlet.
Do not clean any interior parts yourself, leave this job to a service technician.
Do not use any cleaning agents that contain abrasives or may corrode
plastic (alcohol, thinner or acetone).
Never clean the device with water! Water entering into the device could
present a serious risk to users (e.g. electric shock).
Ensure that no liquid enters the system.
The surface can be clea
moistened in mild dome
Use disinfectant wi
ned with a dry cloth. If particularly dirty, use a cloth that has been
stic detergent and then carefully wrung out.
pes to clean the keyboard and the mouse.
Energy saving, disposal and recycling
DisposalEnergysavingRecyclingDrivers&UtilitiesDVDUserDocumentationDVD
Further information can be found on the "Drivers & Utilities" DVD.
10 Fujitsu Technology Solutions
CE marking
CEmarkingCEmarkingNotesElectromagneticcompatibilityLowvoltagedirective
Important notes
The shipped version of this device complies with the requirements
of European Union directives 2004/108/EC "Elektromagnetische
Verträglichkeit", 2006/95/EC "Niederspannungsrichtlinie" and 2009/125/EC
"Ökodesign Richtlinie".
CE marking for devices with radio component
This equ ipment complies with the requirements of Directive 1999/5/EC of the
European Parliament and Commission from 9 March, 1999 governing Radio
and Telecommunications Equipment and mutual recognition of conformity.
This equipment can be used in the following countries:
Belgium Bulgaria Denmark
Estonia Finland France
Germany
Greece
UK Ireland Iceland Italy
Latvia Liechtenstein Lithuania Luxembourg
Malta Netherlands Norway Austria
Poland Portugal Rumania
Sweden
Switzerland Slovakia Slovenia Spain
Czech Republic
Hungary
Cyprus
Contact the corresponding government office in the respective country for
current information on possible operating restrictions. If your country is
not included in the list, then please contact the corresponding supervisory
authority as to whether the use of this product is permitted in your country.
Fujitsu Technology Solutions 11
Important notes
FCC Compliance Statement
If the device complies with the FCC regulations, the FCC sign can be found on the type rating plate.
FCC Class B Compliance State
The following statement applies to the products covered in this manual, unless otherwise specified
herein. T he statement for other products will appear in the accompanying documentation.
NOTE:
This equipment has been tested and found to comply with the limits for a "Class B" digital
device, pursuant to Part 15 of the FCC rules and meets all requirements of the Canadian
Interference-Causing Equipment Standard ICES-003 for digital apparatus. These limits are
designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in strict accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception ,
which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the sep
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the de
Fujitsu Technology Solutions GmbH is not responsible for any radio or television interference
caused by unauthorized modifications of this equipment or the substitution or attachment
of connecting cables and equipment other than those specified by Fujitsu Technology
Solutions Gm bH. The correction of interferences caused by such unauthorized modification,
substitution or attachment will be the responsibility of the user.
The use of shielded I/O cables is required when connecting this equipment to any and all optional
peripheral or host devices. Failure to do so may violate FCC and ICES rules.
aration between equipment and the receiver.
aler or an experienced radio/TV technician for help.
ment
12 Fujitsu Technology Solutions
Getting started
Getting started
Gettingstarted
Unpacking and checking the delivery
It is recommended not to throw away the original packaging material! It may be
required for reshipment at some later date.
PackagingCont entsofdeliveryPackaging,
► Unpack all the individual parts.
► Check the contents of the package for any visible damage caused during transport.
► Check whether the delivery conforms to the details in the delivery note.
► Should you discover that the delivery does not correspond to the delivery
Steps for initial setup
Preparingforfirstuse,overvie wPreparingforuse,
Only a few steps are necessary to put your new device into operation for the first time:
• Select a location for device and set up device
• Connect external devices such as mouse, keyboard and monitor
• Check the voltage at the mains outlet and connect th e device to an electrical outlet
• Switch the device on
You will learn more about the individual steps in the following sections.
Please observe the safety information in the "Important notes", Page 9 chapter.
note, notify your local sales outlet immediately.
External devices
If you have received other external devices in addition to your own device (e.g.
a printer), do not connect these until after the initial installation. The following
sections describe how to connect these external devices.
Drives and boards
If you have received drives or boards with your device, please do not install
them until after first-time setup. How to install drives and boards is de scribed
System expansions", Page 43 chapter.
in the "
Remove the protective film
p and underside and the lower cover are provided with protective film.
The to
► Remo
Fujitsu Technology Solutions 13
ve the p rotec tive film before initial startup.
Getting started
Installing the lower cover
2
1
Device with device
cover (2)
The device is equipped with a device cover (1) on the underside. The device cover is divided
into two: during operation, the lower cover (2) is inserted in the device cover.
When your device is delivered, the l ower cover (2) is not yet installed on the underside
of the device, instead it is enclosed with the system, so that you can see the type rating
plate (3) and the software licence information during the initial start-up.
The type rating plate and the software licence are affixed on the device cover and are
normally not visible underneath the installed lower cover.
To install the lower cover before the initial start-up and to be able to use the
device for the first time, proceed as follows:
► Turn the device over and place it on a stable, flat and clean surface. If necessary, lay an
anti-slip cloth on this surface to prevent the device from being scratched.
cover (1), with installed lower
Device with device
plate (3), without
3
1
cover (1) and visible type
lower cover.
14 Fujitsu Technology Solutions
Getting started
1
2
1
1
► Place the lower cover on the underside of the device as shown.
► Hook the lower cove
► Fold the cover in the direction of the arrow (2), until you feel and hear it engage.
You will find infor
r into the openings provided for it on the underside (1).
mation on removing the lower cover in section "
Remove the lower cover", Page 46.
Fujitsu Technology Solutions 15
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