Fujitsu ESPRIMO Q55 Series, ESPRIMO Q957, ESPRIMO Q956, ESPRIMO Q558, ESPRIMO Q556 Operating Manual

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Operating Manual

System

FUJITSU Desktop

ESPRIMO Q55x / Q958

ESPRIMO Q956 / Q957

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chnology Solutions GmbH

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©Fujits

Publication Date

07/2018

Order No.: A26361-K1012-Z320-1-7619, edition 5

FUJITSU Desktop

ESPRIMO Q55x / Q958

Operating Manual

Your ESPRIMO 7 Ports and Operating Elements 9 Important notes 15 Getting started 17 Operation 40 Troubleshooting and tips 56 System expansions 60 Technical data 101 Index 102

Remarks

Notes on the product description are consistent with Fujitsu´s design speciﬁcations and are made available for comparison purposes. The actual results may differ due to several factors. Technical data is subject to change without notiﬁcation. Fu jitsu does not accept any responsibility for technical or editorial errors nor for omissions.

Trademarks

Fujitsu, the Fujitsu logo and ESPRIMO are registered trademarks of Fujitsu Limited or its subsidiaries in the USA and other countries.

PS/2 is a registered trademark of International Business Machines, Inc.

Kensington is a registered trademark of the ACCO brand.

USB Type-C™ and USB-C™ are trademarks of the USB Implementers Forum in the USA and other countries.

Microsoft and Windows a re trademarks or registered trademarks of Microsoft Corporation in the USA and/o r other cou ntries respectively.

All other trademarks mentioned here are the property of their particular owner.

No part of this publication may be copied, reproduced or translated without prior written permission from Fujitsu.

No part of this publication may be stored or transmitted in any electronic manner without written permission from Fujitsu.

Contents

Your ESPRIMO ......................................................................... 7

ValidityoftheReferenceManual ......................................................... 7

Notational conventions .................................................................. 8

Ports and Operating Elemen

Front ................................................................................... 9

Rear ................................................................................... 12

Important notes ........................................................................ 15

Safetynotes ............................................................................ 15

Transportingthedevice .................................................................. 15

Cleaning thedevice ..................................................................... 16

Energy-saving,disposalandrecycling .................................................... 16

Important notes onESPRIMOQ957 .................................................. 16

Gettingstarted ......................................................................... 17

Unpacking and chec Steps for initial Fitting the under Setting up the dev

Operating posit Attaching the ad Fitting the bas

Fitting the de Connecting th Connecting ex

Ports on the d

Connecting t

Connecting a

Connecting

Connectin

witch-on: Software will beinstalled .................................................

Initial s

Switch on

ngthesoftware ...............................................................

Installi

Operation .............................................................................. 40

Switchthedeviceon .................................................................... 40

Switching thedeviceoff ................................................................. 40

Indicators onthedevice ................................................................. 41

Keyboard ............................................................................... 42

Important keys andkey combinations ................................................. 42

Optical drive (device-dependent) . . ....................................................... 44

Handling storage media .............................................................. 44

Inserting orremovingstoragemedia .................................................. 45

Manual removal of stora ge media (emergency removal) . . . ............................. 46

Wireless LAN / Bluetooth wireless components (device-dependent) ......................... 46

Switching the wireless components on and off . ........................................ 46

Settings inBIOS Setup Utility ............................................................ 47

Starting theBIOSSetupUtility ........................................................ 47

Operating theBIOSSetupUtility ...................................................... 48

kingthe delivery .....................................................

setup ....................................................................

side cover (device-dependent) ............................................

ice ....................................................................

ion ...................................................................

hesivefeet(optional) .................................................

e(optional) ............................................................

viceto the VESAinterfaceon amonitor(optional) .........................

epowercable .............................................................

ternaldevices .............................................................

evice ..................................................................

hemonitor ..............................................................

USBmouse ............................................................

a USB keyboard . . .......................................................

external devices totheserialinterface .....................................

gexternaldevicesto the USBports .........................................

gaPS/2device ............................................................

themonitorandthemachine ...............................................

ts .........................................................

17 17 18 20 20 24 25 26 33 35 35 36 36 36 36 37 37 38 38 39

Fujitsu 3

Contents

Shutting downthe BIOSSetupUtility ................................................. 48

Property anddataprotection ............................................................. 49

BIOSSetup securityfunctions ........................................................ 49

Using the SmartCard reader (device-dependent) . . . . . .................................. 49

Using a palm sensor (device-dependent) . ............................................. 51

Usingthe securitylock ............................................................... 52

Usinga locking slide ................................................................. 53

Lead-sealing the casing .............................................................. 55

Troubleshootingand tips .............................................................. 56

Helpif problems occur ................................................................... 56

Troubleshooting . . ....................................................................... 56

Power-onindicator remains unlit after youhaveswitchedon yourdevice ................. 56

The device cannot be switched off with the On/O ff switch. .............................. 57

Monitorremainsblank ............................................................... 57

Nomousepointerdisplayedonthemonitor ............................................ 58

Dateand time arenotcorrect ........................................................ 58

SmartCard reader is not recognised . ................................................. 58

SmartCard PINforgotten ............................................................. 58

SmartCard lost ...................................................................... 58

User and/or supervisor SmartCard lost . . . ............................................. 59

Errormessageson thescreen ........................................................ 59

Installing new software .................................................................. 59

Tips .................................................................................... 59

Systemexpansions .................................................................... 60

Information about boards ................................................................ 61

Overview ofthe installationopeningsand drives in yourdevice ............................. 62

Preparing to remove components ........................................................ 65

Removing andsecuringthe top casing cover .............................................. 66

Removing thecasingtopcover ....................................................... 66

Securing thetop casingcover ........................................................ 67

Inserting andremovingthe drivecage .................................................... 68

Removing thedrivecage ............................................................ 68

Installing the drive cage .............................................................. 69

Installing and removing an optical drive (device-dependent) . . .............................. 69

Installing the optical drive ............................................................ 69

Removing theopticaldrive ........................................................... 73

Installing and removing the second harddisk .............................................. 76

Installing the second harddisk ....................................................... 76

Removing second harddisk .......................................................... 81

Installing and removing the SmartCard reader and palm sensor (device-dependent) . . . . . . .... 85

Installing the SmartCard reader/palm sensor . . ......................................... 85

Removing the SmartCard reader / palm sensor . . . . . . .................................. 87

Removing andinstallingthe2.5"hard disk ................................................ 89

Removing a2.5 inch harddisk ....................................................... 89

Installing a2.5inchharddisk ......................................................... 90

Removing andinstallingthefan .......................................................... 92

Removing thefan ................................................................... 92

Installing the fan .................................................................... 93

Inserting and removing the M.2 module . . ................................................. 94

Removing M.2 module . . . ............................................................ 94

Installing the M.2module ............................................................ 95

Changing the lithium ba ttery . ............................................................ 96

4 Fujitsu

Contents

Removing andattachingthe bottom casing cover .......................................... 97

Removethe casingbottomcover ..................................................... 97

Securing thebottomcasingcover ..................................................... 98

Installing and removing additional memory . . . . ............................................ 98

Openthe service cover .............................................................. 99

Removing memorymodules .......................................................... 99

Installing amemorymodule .......................................................... 100

Closingtheservicecover ............................................................ 100

Finishing component removal . ........................................................... 100

Technicaldata ......................................................................... 101

Index .................................................................................. 102

Fujitsu 5

Contents

6 Fujitsu

Your ESPRIMO

Summary

... is available with various conﬁguration levels, which differ in terms of hardware and software equipment. You can install additional drives (for example a DVD drive) and other boards.

This manual tells you how to start using your device and how to operate it in da ily use. This manual applies for all con ﬁgu ration levels. Depending on the conﬁguration level chosen some of the hardware com ponents described may not be available on your device. Please observe the notes on your Operating System.

Depending on the conﬁguration selected, the operating system is pre-installed on your hard disk (e.g. Windows).

Detailed information on this device is also provided:

• in the "Q uick Start Guide" poster

• in the "Safety/regul

• in the "Warranty" manual

• in the BIOS manual f

• in the operating manual for the monitor

• in the manual for t

• in your Operating System documentation

• in the informati

ValidityoftheReferenceManual

This Reference Manual is valid for the following systems:

• FUJITSU Desktop ESPRIMO Q556 (if applicable, followed by sufﬁxes)

• FUJITSU Des

• FUJITSU Desktop ESPRIMO Q956

• FUJITSU De

• FUJITSU Desktop ESPRIMO Q958

ations" manual

or your device

he motherboard

on ﬁles (e.g. *.PDF, *.HTML, *.DOC, *.CHM, *.TXT, *.HLP)

ktop ESPRIMO Q558

sktop ESPRIMO Q957

Fujitsu 7

Your ESPRIMO

Notational conventions

Pay particular atten tion to text marked with this symbol. Failure to observe these warnings could pose a risk to health, damage the device or lead to loss of data. The w arranty will be invalidated if the device becomes defective through failure to observe these warnings.

Indicates important informa

tion for the proper use of the device.

►



This font

This fo n t

"This font"

Key

This font

Indicates an activity that must be performed

Indicates a result

indicates data entered the command line, e.g. start a program (star

indicates information that is displayed on the screen by a program, e.g.:

Installation is complete.

indicates

• terms and texts used in a software interface, e.g.: Click on Save

• names of programs or ﬁles, e.g. Windows or setup.exe.

indicates

• cross-references to another section, e.g. "Safety information"

• cross-references to an external source, e.g. a web address: For more information, go to "

• Names of CDs, DVDs and titles or designations for other materials, e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual

indicates a key on the keyboard, e.g: indicates terms and texts that are emphasised or highlighted, e.g.: Do

not switch off the device

using the keyboard in a program dialogue or at

your password (Name123) or a command used to

t.exe)

http://www.fujitsu.com/fts"

F10

8 Fujitsu

Ports and Operating Elem e n ts

Ports and Operating Elements

Ports

This chapter presents the individual hardware c ompon ents of your device. This will provide you with an overview of the p orts and operating elements on the device. Please familiarise yourself with these components before you start to work with the device.

Front

The device is available

• Device variant with opt

• Device variant with Sma rtCard reader and / or palm sensor

• Device variant with s

in several device variants:

ical drive

econd hard disk

If you have not insta sensor or a s econd h

You c a n ﬁnd informa components in Sec

Device variant with the maximum of comp onents

12 34 76 8

1 = Microphone port 2 = Audio output 3 = USB port (USB 3.1, type A) 4 = USB port (USB 3.1, type A) 5 = Insert/eject button, optical drive (optional)

lled either an optical drive o r a SmartCard reader / palm

ard disk, mount the blanking plate.

tion on modifying the device and on installing and removing

tion "

System expansions", Page 60.

6 = USB port (USB 3.1 , type C) (optional) 7 = Hard disk indicator 8 = On/Off switch with power-on indicator 9 = Emergency removal

Fujitsu 9

Ports and Operating Elements

Device variant with SmartCard reader and / or palm sensor

8 91 2 3 4 5 76 10

1 = Microphone port 2 = Audio output 3 = USB port (USB 3.1, type A) 4 = USB port (USB 3.1, type A) 5 = SmartCard reader (optional)

10 Fujitsu

6 = USB port (USB 3.1, type C) (optional) 7 = SmartCard reader indicator (optional) 8 = Hard disk indicator 9 = On/Off switch with power-on indicator 10 = Palm sensor (optional)

Device variant with second hard disk

7 81 2 3 4 5 6

Ports and Operating Elem e n ts

1 = Microphone port 2 = Audio output 3 = USB port (USB 3. 4 = USB port (USB 3.1, type A) 5 = Removing seco

Fujitsu 11

1, type A)

nd hard disk (optional)

6 = USB port (USB 3.1 7 = Hard disk indicator 8 = On/Off switch w 9 = Hard disk indicator of second hard

disk (optional)

, type C) (optional)

ith power-on indicator

Ports and Operating Elements

Rear

FUJITSU Desktop ESPRIMO Q556

14 13 12 10 9

1 = Latching clip (optional) 2 = Top casing cover unlocking mechanism 3 = Security lock device 4 = Padlock clamp 5 = LAN port 6 = PS/2 port 7 = Audio output

3 42

8 = 2 USB ports (USB 3.1) 9 = 2 USB ports (USB 2.0) 10 = Display port 11 = Bottom casing cover unlocking mechanism 12 = DVI-D monitor port 13 = Serial port 14 = Mains connection (AC IN)

5 6

711 8

12 Fujitsu

FUJITSU Desktop ESPRIMO Q558

Ports and Operating Elem e n ts

1 = Latching clip (optional) 2 = Top casing cover unlocking mechanism 3 = Security lock device 4 = Padlock clamp 5 = LAN port 6 = 4 USB ports (USB 2.0) 7 = PS/2 port (optional)

13 12 10

3 42 7

811 9

8 = Audio output 9 = 2 USB ports (USB 3.1) 10 = Display ports 11 = Bottom casing cover unlocking mechanism 12 = DVI-D monitor port 13 = Serial interface (optional) 14 = Mains connection (AC IN)

Fujitsu 13

Ports and Operating Elements

FUJITSU Desktop ESPRIMO Q957/Q958

1 = Latching clip (optional) 2 = Top casing cover unlocking mechanism 3 = Security lock device 4 = Padlock clamp 5 = LAN port 6=2USBports(USB2.0) 7 = PS/2 port (optional)

13 12 10

3 42 7

811 9

8 = Audio output 9 = 4 USB ports (USB 3.1) 10 = Display ports 11 = Bottom casing cover unlocking mechanism 12 = DVI-D monitor port 13 = Serial interface (optional) 14 = Mains connection (AC IN)

14 Fujitsu

Important notes

ImportantnotesNotes

In this chapter you will ﬁnd information regarding safety which it is essential to take note of when working with your device.

Safety notes

SafetynotesNote

Please follow the safety as well as the safety note

When installing and ope ambient conditions in C

started", Page 17 or the no

When setting up the dev thecasingreceives cover the ventilati

You should operate is the same as the lo

For c omplete disco the mains plug out

Please note that c of the device ma

The activities

Only qualiﬁed at great risk o

Do not lay or p

Do not apply a

described in these instructions must always be performed with special care.

technicians should repair the device. Incorrect repairs could put the user

r cause serious damage to the equipment (electric shock, risk of ﬁre).

lace any objects on the upper side of the device.

ny pressure to the upper side of the device during operation.

notes provided in the "Safety/Regulations" manual

s given below.

rating the device, please observe the notes on

hapter "

Technical data", Page 101 and Chapter "Getting

tes in the data sheets.

ice, make sure there is clearance all around it so that

enough ventilation. I n order to avoid overheating, do not

on areas on the monitor or the device.

the device only if the rated voltage of the device

cal mains voltage.

nnection from the mains voltage, you m ust pull

of the socket.

omponents in the syste m as w ell as the surface

y become very hot.

Important notes

Transport

tation

portation DeviceTranspor

Re-trans

ing the device

Transport all devices separately in their original packaging or in a packaging that protects them from knocks and jolts.

Unpack them only at the insta llation site.

If the device is brought from a cold environment into the room where it will be used, condensation may occur. In order to avoid dama ge to the device, wait before preparing it for use until the device has reached the ambient temp erature and it is absolutely dry.

Fujitsu 15

Important notes

Cleaning the device

Device,Trans portationRetransportationSystemunit,see Device

Turn off all power and equipm ent switches and disconnect the power plug from the m ains outlet.

Do not clean an y interior pa rts yourself, leave this job to a service technician.

Do not use any cleaning agents that contain abrasives or may corrode plastic (alcohol, thinner or acetone).

Never clean the device with water! Water entering into the device could present a serious risk to users (e.g. electric shock).

Ensure that no liquid enters the system.

The surface can be clea moistened in mild dome

Use disinfectant wi

ned with a dry cloth. If particularly dirty, use a cloth that has been stic detergent and then carefully w rung out.

pes to clean the keyboard and the mouse.

Energy-saving, disposal and recycling

DisposalSavingenergyRecycling

You c an ﬁndinformationonthesesubjectsinthe"Environment and Energy Information" manual or on our website ("

Important notes on ESPRIMO Q957

In an unlikely extreme situation (CPU completely utilised and many external USB devices with high current consumption connected to the ESPRIMO Q95x simultaneously), the internal CPU frequency can be reduced to prevent a current overload. The mouse, keyboard, headphones and similar devices are low current consumers and are not affected.

As soo n as the overload is ended, the CP U frequency returns to the normal value.

In the unlikely case of an extreme overload, the USB 3.1 port, type C, is deactivated and a reset is carried out to limit the output level to 4.5 W (900 mA).

If an extreme system load occurs again, the USB 3.1 port, type C, will be permane ntly deactivated. To prevent restricted performance or the deactivation of devices, the device causing the overload must be stopped or the number of USB devices with high current consumption and connected to the ESPRIMO must be reduced. .

The deactivated or throttled USB 3.1 port, type C, then automatically returns to full power when the d evice is reconnected or the system is restarted.

http://www.fujitsu.com/fts/about/fts/environment-care/").

16 Fujitsu

Getting started

Gettingstarted

Unpacking and checking the delivery

It is recommended not to throw away the original packaging material! It may be required for reshipment at some later date.

PackagingContentsofdeliveryPackaging,

► Unpack all the individual parts. ► Check the contents of the package for any visible damage caused during transport. ► Check whether the delivery c onfo rms to the details in the delivery note. ► Should you discover that the delivery does not correspond to the delivery

Steps for initial setup

Preparingforﬁrstuse,overvie wPreparingforuse,

Only a few steps are necessary to put you r new device into operation for the ﬁrs t time:

• Select a location for device and set up device

• Connect external devices such as mouse, keyboard and monitor

• Check the voltage at the mains outlet and connect the device to an electrical outlet

• Switch the device on You will learn more about the individual steps in the following sections.

Please observe the safety information in the "Important notes", Page 15 chapter.

note, notify your local sales outlet immediately.

External devices

If you have received other external devices in addition to your own device (e.g. a printer), do not connect these until after the initial installation. The following sections describe how to connect these external devices.

Drives and boards

If you have received drives or boards with your device, please do not install them until after ﬁrst-time setup. How to install drives and boards is described

System expansions", Page 60 chapter.

in the "

Fujitsu 17

Getting started

Fitting the underside cover (device-dependent)

Rating type plate FUJITSU Desktop ESPRIMO Q956/Q957:

At the time of device delivery, the bottom cover (2) is not yet mounted on the bottom of the device, but packed along with the system so that you can read the type rating plate (3) and the software licence information when preparing it for use.

The type rating plate and the softwa re licence are afﬁxed on the device cover and is usually located below the mounted bottom cover so that it is not visible.

FUJITSU Desktop ESPRIMO Q55x/Q958:

With the FUJITSU Desktop ESPRIMO Q55x, the type rating plate is attached to the underside of the device or to the right side of the device (w hen used vertica lly).

FUJITSU Desktop ESP

Only ﬁt the undersi vertical operatin Section "

If you are ﬁtting t must not ﬁt the und attachment will

e with device cover (1), with bottom cover

Devic

ed (2)

mount

Setting u

de cover if you are u sing the device in a horizontal or

g position without attaching it to a VESA interface (see

p the device", Page 20).

he device onto the VESA interface of a monitor, you

erside cover. If you do, the screw holes for the VESA

no longer be accessible.

21 31

RIMO Q 956/Q 957:

Devic plate cover

e with device cover (1) and visible type (3, ESPRIMO Q956/Q967 only), no bottom .

The device has a device cover (1) at the bottom. The device cover is divided into two: during operation, the bottom cover (2) is inserted in the device cover.

In order to be able to mount the bottom cover prior to preparing it for use, proceed as follows:

18 Fujitsu

Getting started

► Turn the device over and place it on a stable, ﬂat and clean surface. If necessary, place a

slip-resistant cloth on this surface to prevent the device from being scratched.

► Put the bottom cover as shown on the bottom of the device. ► Hook th e bottom cover in the openings provided for this purpose at the bottom (1). ► Fold the cover in the direction of the arrow (2) until it engages noticeably and audibly.

Information about removing the bottom cover is provided in Section "

Page 26.

Remove the bottom cover",

Fujitsu 19

Getting started

Setting up the device

VideoworkstationErgonomicDevice

Operating position

You can use the device in various operating positions.

Horizontal, top casing cover upwards

When setting up your device, please read the recommendations and safety notes in the "Safety/regulations" manual.

We recommend that you place your device on a surface with good anti-slip qualities. In view of the multitude of different ﬁnishes and varnishes used on furniture, it is possible that the rubber feet will mark the surface they stand on.

Depending on the location of your device, bothersome vibrations and noises may occur. To prevent this, a distance of at least 10 mm / 0.39 inch should be maintained from other devices or objects on casing sides without ventilation areas.

In order to avoid overheating, do not cover the ventilation areas on the monitor or the device.

A minimum distance of 200 mm / 7.87 inch from the device must be observed for ventilation areas.

Do not place multiple devices on one another and do not keep any monitor on the d evice.

Do not e xpo se the device to extreme ambient conditions (see "

Page 101, "Ambient conditions"). Protect the device from dust, humidity, and heat.

With the FUJITSU Desktop ESPRIMO Q55x/Q957/Q958 device version, you will need to afﬁx the adhesive feet you were supplied with to the four corners of the underside of the device in this opera ting position, refer to Section

Attaching the adhesive feet (optional)", Page 24.

Technical data",

20 Fujitsu

Vertical with no base, ON/OFF switch facing upwards

If you are not using a base, you will need to afﬁx the adhesive feet you w ere supplied with to the four corners of the left side of the device (side with screw holes for attaching the base). Afﬁx the adhesive feet in such a way that no fan vents are covered (see S ection "

Attaching the adhesive feet (optional)", Page 24).

Operation in th e vertical operating position is not allowed in Taiwan.

Getting started

Fujitsu 21

Getting started

Vertical with base, ON/OFF switch facing upwards

For mounting, refer to Section "

Fitting the base (optional)", Page 25

22 Fujitsu

On the VESA interface of a monitor, ON/OFF switch facing upwards

For ﬁtting see Section "

Fitting the device to the VESA interface on a monitor (optional)", Pag e 26

Getting started

Fujitsu 23

Getting started

Attaching the adhesive feet (optional)

With the horizontal and vertical operating positions with no base, you will need to attach the adhesive feet to the device.

► Vertical opera

of the left sid Afﬁx the adhes

► Horizontal operating position with no base: Position the adhesive feet on the four

corners of the underside of the device as illustrated (2).

24 Fujitsu

ting position with no base: Position the adhesive feet on the four corners

e of the device as illustrated (side with scre w holes for attaching the base).

ive feet in such a way that no fan vents are covered.

Fitting the base (optional)

Screw holes for attaching the base can only be found on the left side of the device.

Getting started

► Place the devic

The screw holes (1) and guide openings (2) for securing the base on the



left side of the device are facing upwards.

► Place the base

correspondin

► Place the screws into the overlapping screw holes (1 & 4) and attached

the base to the device using the screws.

e on the right side as shown.

on the left side of the device such that the locking lugs (3) are inserted into the

g guide openings (2) on the device and the screw holes (1) and (4) directly overlap.

Fujitsu 25

Getting started

Fitting the device to the VESA interface on a monitor (optional)

With ESPRIMO Q956/957 type devices, the casing cover is already ﬁtted with the corresponding screw holes by default.

With ESPRIMO Q55x/Q958 type devices, you can order the corresponding casing cover with screw holes separately if necessary.

The device must be ﬁtted onto the screen in such a way that the connecting and operating elements can be used from the side.

Remove the bottom cover

• Requirement: The casing is opened and the casing cover is removed (refer to

Remove the casing bottom cover", Page 97).

► Release th e locking lug (1) on the underside cover from the casing cover

and remove the underside cover (2).

Information about ﬁxing the underside cover is provided in Section "

underside cover (device-dependent)", Page 18.

26 Fujitsu

Fitting the

Mounting with screws

Getting started

► Mount the casi

Fujitsu 27

ng cover (a) into the bolts at the rear of the monitor using the screws (1) supplied.

Getting started

► Secure the device on the casing cover mounted on the monitor.

28 Fujitsu

Mounting with bolts and screws

Getting started

► Screw in the fo

Fujitsu 29

ur hexagon head bolts at the rear of the monitor (1).

Getting started

► Install the casing co ver (a) into the bolts at the rear of the monitor using the screws supplied (1).

30 Fujitsu

► Secure the device on the casing cover mounted on the m o nitor.

Getting started

Mounting on monitors with height-adjustable column

► Detach all cables from the monitor. ► Fix the monitor base adapter by laying the

Velcro tape around the monitor base (1) and looping it back through the metal eye ( 2).

Fujitsu 31

Getting started

► Fix the casing cover onto the monitor base

adapter using the screws (1) supplied.

► Secure the device on the casing cover

mounted on the monitor.

32 Fujitsu

Connecting the power cable

PreparingforoperationPowercable

Observe t he safety notes in the enclosed "Safety/Regulations" manual.

The supplied power cable confo rms to the requirements of the country in which you purchased your device. Make sure that the power cable is approved for use in the country in which you intend to use it.

Use the following table to check which mains plug applies for your country. The following illustration may be different from your country variant.

Getting started

► Connect the power cable (1) to the power connector (AC IN) of the device. ► Connect the mains cable (2) to a mains socket.

Fujitsu 33

Getting started

Power connector

Country

USA, Canada, Mexico, parts of So Japan, Korea, the Philippines,

Russia and the Commonweal States (CIS), large parts South America, the Middl Hong Kong, India, large p

of Europe, parts of

e East, parts of Africa,

arts of South Asia,

uth America,

Taiwan

th of Independent

UK, Ireland, Malaysia, Singapore, parts of Africa,

China, Australia and New Zealand

34 Fujitsu

Getting started

Connecting external devices

Read the docu m entation on the external device before connecting it.

With the exception of USB devices, always remove all power plugs before connecting external devices!

Do not connect or disconnect cables during a thunderstorm.

Always h old the plug of a cable when removing it. Never unplug a cable by pulling the cable itself.

To ensure that your device works properly, use only the connection cable supplied or use a high-quality connection cable.

Ports on t he device

PortsExternaldevicesDevice

The ports are located on the front and back of the device. The ports available on your device depend on the conﬁguration level you have selected. The s tandard ports are marked with the symbols shown below (or similar). Detailed information on the location of the connections is pro vided in the m anual for the mothe rboard.

DVI-D monitor port, white

Monitorport

DP Display port

Serial port

Serialport

USB 2.0 - Universal Serial Bus, type A, black

UniversalSerialBus

USB 3.1 Gen1 - Universal Serial Bus, Type A: blue, Type C: black

UniversalSerialBus

LAN port

LANport

Audio input (Line in)

Audio output (Line Out), light green

AudiooutputLineout

USB 3.1 Gen2 - Universal Serial Bus, type A: blue, type C: black

PS/2 keyboard port, purple

Keyboardport

Some of the connected devices require special software (e.g. drivers) (refer to the documentation for the connected device and Operating System).

Fujitsu 35

Getting started

Connecting the monitor

Connect the monitor to your device only if it is switched off.

► Follow the instructions contained in the monitor operating manual to prepare

the monitor (e.g. connecting cables).

Monitor

► Plug the data cable into the desired monitor port of the device. ► Plug the monitor power cable into the grou nded mains outlet.

Connecting a USB mouse

► Connect the USB mouse to one of the USB ports on the device.

ConnectingaUSBmouseUSBport

Connecting a USB keyb

Use th e keyboard cable provided with the keyboard (not included in the delivery scope of the device).

USBportconnecting

► Plug the rectangular co nnector of the keyboard cable into the rectangular socket

on the underside or on the rear of the keyboard.

► Plug the ﬂ at rectan

USBport

Connecting external devices to the serial interface

SerialinterfaceSerialinterface,Externaldevices,Devices,

For an exact description of how to connect external devices to the corresponding port, please see the external device documentation.

gular USB co nnector of the keyboard cable into a USB port of the device.

oard

External devi

► Connect the da

ces (e.g. a printer or scanner ) can be connected to the serial port.

ta cable to the external device.

► Connect the data cable to the corresponding serial interface.

Port settin

Serialinterface,

Device drivers

Devicedrivers,

You can change the settings of the port in th e BIOS Setup.

The devices connected to the serial interface req uire drivers. Your operating system already includes many drivers. If the required drive is missing, install it. The latest drivers are usually available on the Internet or will be supplied on a data carrier.

36 Fujitsu

Connecting external devices to the USB ports

USBdevicesUSBportExternaldevicesDevices

You can connect a wide range of external devices to the USB ports (e.g. printer, scanner, modem or keyboard).

USB devices and hot plug-enabled. This means you can connect and disconnect USB cables while your device is switched on.

Additional information can be found in the documentation for the USB devices.

► Connect the data cable to the external device. ► Connect the data cable to one of the USB ports on your d evice.

Device drivers

External USB devices which you connect to one of the USB ports don’t usually need their own drivers because the software required is already included in the Operating System. If the device requires separate software, please follow the instructions in the manufacturer’s documentation.

Getting started

Connecting a PS/2 d

Only use the supplied lead.

A PS/2 device is only recognised by the PC if you conn ect the PS/2 device when the PC is switched off and then switched on again.

ConnectingaPS/2deviceconnecting

► Connect the PS/2 device to the PS/2 port on the PC. ► Switch the PC back on.

evice

Fujitsu 37

Getting started

Initial switch-on: Software will be installed

InstallationSoftwareInstallation

Once the installation has been started the device must not be switched off, unless the installation has been completed.

During the installation process, D O NOT restart the device unless you are requested to do so!

Otherwise the installation will not be carried out correctly an d the contents of the hard disk will have to be completely restored.

If the device is integra the network protocol ar

Contact your network a

When you switch on the d is installed and conﬁ as this process must

You may need the lic locatedonastick

er on your device (see "

ence number for Windows during the installation. The licence number is

ted into a network, the user and server details as well as

e required during the software installation.

dministrator if you have any questions about these settings.

evice for the ﬁrst time, the supplied software

gured. Plan a reasonable amount of time for this,

not b e interrupted.

Remove the bottom cover", Page 26).

Switch on the m onitor and the machine

In order to avoid overheating, do not cover the ventilation areas on the monitor or the device.

► Switch on the monitor (see operating instructions for the monitor).

► Pres



38 Fujitsu

s the on/off button on the front of the machine.

The operational display will light up and the machine will start.

Getting started

Installing the software

► During installation, follow the instructions on the screen.

SoftwareInstallation

► Consult the Operating System manual if there is anything unclear about the requested input data.

You will ﬁnd detailed information on the system, as well as drivers, utilities and updates on the "Drivers & Utilities" DVD and on the Internet at "

http://www.fujitsu.com/fts/support".

Fujitsu 39

Operation

Switch the device on

► If necessary, sw itch the monitor o n (see the operating manual for the monitor).

DeviceMonitor

► Press the ON/OFF switch on t

The power indicator glows and the device is started.



Switching the device off

► Shut down the Operatin

DeviceMonitor

► If the Operating System does not automatically switch the device into energy-saving

mode or switch it off, press the ON/OFF switch until the device s witches off. Warning, this could lead to a loss of data!

If the device is swi



The on/off switch disconnect the ma

► If necessary, switch the monitor off (refer to the operating manual for the monitor).

tched off, it consumes a minimum of energy.

he front of the device.

g System properly.

does not disconnect the device from the mains voltage. To completely

ins voltage, pull the power plug out of the power socket.

40 Fujitsu

Indicators on the device

The indicators are o n the front of the casing. Which indicators are available on your device depends on the conﬁguration level you have selected.

Example: Device variant with SmartCard reader and/or palm sensor

321

No. indicator Description

SmartCard read indicator (dev dependent)

2 Hard disk indi

3 Power indic

ator

ice

cator

The indicator l accessed (devi

The indicator is being acce

Attention:

disconnect

• Indicator The device is switched on.

• Indicato The device is in energy-saving mode. After being switched on

with the On/Off switch, the device powers up or returns to the state it was in before it entered energy-saving mode.

• The indi The device is switched off (disconnected from the mains) or

is ready. If the device is ready it can be switched on with the On/Off switch.

ights up when the device’s SmartCard reader is

ce depen dent).

lights up when the hard disk drive in the device

ssed.

In the energy saving mode, the device must not be

ed from the mains, as this can result in data loss.

is illuminated:

r ﬂashes:

cator is not illuminated:

Operation

In the energy saving mode, the device must not be disconnected from the mains, as this can result in data loss.

Fujitsu 41

Operation

Keyboard

KeyboardKeyboardKeyboardKeyboardKeyboardKeyboardAlphanum er ickeypadCursorkeysButtonsFunctionkeysNumerickeypadNumerickeypad

The illustrated keyboard is an example and may differ from the model you use.

1 2

345

1 = Function keys 2 = Power button (optional)

4=Cursorkeys 5 = Numeric keyp ad (calculator keypad)

3 = Alphanumeric keypad

Important k

KeysKeycombinations

eys and key combinations

The description of the following keys and key combinations applies to Microsoft operating systems. Details of other keys and key combinations ca n be found in the documentation of the relevant application programme.

Key / key combination Description

tch On/Offswi

Key

Power button (op tional)

Depending on the setting in the BIOS Setup the device can be switched on or off with this switch. Some operating systems allow you to conﬁgure additional functions of the ON/OFF switch in the Control Panel.

WithsomekeyboardstheON/OFFswitchcanonlybeusedwithanACPI (Advanced Conﬁguration and Power Management Interface). Otherwise the key is inoperative. The motherboard must support this function.

KeysKeysKeys

Enter key

Conﬁrm the highlighted se lection. The enter key is also referred to as the "Return" key.

42 Fujitsu

Operation

Key / key combination Description

Keys

Windows key (device-dependent

calls up the Windows Start menu

Keys

Menu key (device-dependent: Variant 1))

calls up the menu for the marked item (Windows).

Keys

Windows key (device-dependent: Variant 2)

The Windows key switches between the start screen and the last used application.

Keys

Menu key (device-dependent: Variant 2)

The Menu key opens the menu for the active application.

KeysKeys

Shift key

enables upper-case letters and the upper key symbols to be displayed. The Shift key is a lso called "Shift".

Keys

Alt Gr key (country-dependent)

produces a character shown on the bottom right of a key (e.g. the @ sign on the

Keys

Num Lock key

By pressing the Num Lock key you switch between the upper- and lower-case levels of the calculator keypad.

When the Num Lock indicator is lit the digit and comma keys are active.

When the Num Lock indicator is not lit the cursor control functions are active in the Numeric keypad.

KeysKeysKeysKeys

Ctrl key

Ctrl

performs a key. The

+Del

nations Ctrl+Alt

Ctrl+Alt

KeysKeycombi

Ctrl

Windows Security/Task Manager

Del

AltCtrl

This key combination opens the Windows Security/Task Manager window.

:Variant1)

key).

special operation when pressed in conjunction with another

y is also called the "Control" or "Control k ey".

Fujitsu 43

Operation

Optical drive (device-dependent)

Opticaldrive

Handling storage media

Storagemedia

Observe the following guidelines when h andling storage media:

• Avoid touching the surface of any storage media. Handle storage media only by their edges.

• Always keep the storage media in its case. This will protect the storage media against

• Protect your storage m ed ia against dust, mechanical vibrations and direct sunlight.

• Avoid keeping storage media in areas subject to high temperatures or humidity. You can use 12 cm diameter storage media in the drive. Do not use any

visiting card CDs or other small storage media.

When using a CD of poor quality vibrations and reading errors may occur.

Depending on the device variant, your device is ﬁtted with an optical drive.

An optical drive on one side and a SmartCard reader/palm sensor on the other cannot be combined with one another.

This product contains a light-emitting diode (LED), classiﬁed in accordance with IEC 60825-1:2007: LASER CLASS 1, and hence, it should not be opened.

being covered in dust, scratched or da maged in any other way.

44 Fujitsu

Inserting or removing storage media

► Press the Insert/Eject button to open the tray.

The drive tray will open.



► Place the storage media in the tra y with

the printed side facing upwards.

► Remove any storage media

Operation

already in there.

If you press in the optic the proces

Fujitsu 45

the Remove button while the storage media is being accessed

al drive, the storage media is not output autom atically. Wait until

s has completed and try once again.

Operation

Manual removal of storage media (emergency removal)

CD/DVDRemoving byh and, CD/DVDEmergencyremoval,CD/DVD

In the event of a power failure or damage to the drive it may be necessary to manually remove the CD/DVD.

► Switch your device off. ► Push a pen or a piece of wire (such as a

paper clip) ﬁrmly into the opening (1). The drive tray is ejected. You can now pull



the drive tray (2) out of the drive.

Wireless LAN / Bluetooth wireless components (device-dependent)

The installation of wireless components not approved by Fujitsu will invalidate the certiﬁcations issued for this device.

The operation of these wireless components is not permissible in Taiwan.

Switching the wireless components on and off

With the programme Device Manager you can switch off the wireless components on or off separately.

Pay a ttention to the additional safety notes for device s with wireless components provided in the "Safety/Regulations" manual.

Details on using Wireless LAN can be found in the online help system included with the Wireless LAN software.

You ca n ﬁnd more information on how to use Bluetooth on the CD you received with your Bluetooth software.

46 Fujitsu

Settings in BIOS Setup Utility

BIOSSetupUtilitySystemsettings,BIOSSetupUtilityConﬁguration,BIOSSetupUtilitySetupConﬁguringthesystemConﬁguringthehardware

With the help of the BIOS Setup Utility you can adjust the system functions and the hardwa re conﬁguration for your device.

When it is supplied, the device is set to factory default settings. You can change these settings in BIOS Setup Utility. Any changes you make in the settings take effect as soon as you save and shut down the BIOS Setup Utility.

The BIOS Setup Utility program contains the following menus:

Menu Description

Main Advanced Boot Power Security Exit

System settings such as

Advanced system setti

Conﬁguration of the start-up sequence

Power management functions

Password settings Exits the BIOS Set

The fo llowing function keys can also be used:

Key Description

Esc

to sh ut down the BIOS Setup Utility

The current settings are not saved.

To discard changes and to load the previous conﬁguration of the BIOS Setup Utility.

F10

To load the d

to sh ut dow

The curren

efault conﬁguration of the BIOS Setup Utility.

ntheBIOS Setup Utility

t settings are saved.

time and date

ngs

and security functions

up Utility

Operation

Startin

► Start the device (switch off/on or reboot the Operating System).



gtheBIOSSetupUtility

BIOSSetupUtility

ing on the setting for Fast Boot in the BIOS Setup Utility the following display,

Depend

icable, appears on the screen on start-up:

if appl

<F2> BIOS Setup <F12> Boot Menu

► Press the function key ► If a p

assword has been assigned, enter the password and press the Enter key.

u have forgotten the password, contact your system administrator

If yo

ontact our customer service centre.

or c

The BIOS Setup Utility starts.

Fujitsu 47

Operation

Operating the BIOS Setup Utility

BIOSSetupUtility

Press the

key to display help on the operation of the BIOS Setup Utility. The description

of the i ndividual settings is s hown in the right-hand window of the BIOS Setup Utility.

With the

key you can load the default settings of the BIOS Setup Utility.

► Use the cursor keys

The menu is displayed on the screen.



←or→

► Select the op tion that you want to change with the cursor keys

to select the menu in which you would like to conﬁgure settings.

↑

or↓.

► Press the Enter key. ► Press the

ESC

key to exit the selected menu.

► For future reference, make a note of the changes you have made (e.g. in this manual).

Shutting down the BIOS Setup Utility

BIOSSetupUtility

You need to select the desired option in the Exit menu and activate it by pressing the Enter key:

Exit Saving Changes - save changes and exit BIOS Setup Utility

► To save the current menu settings and to shut down the BIOS Setup Utility,

select Exit Saving Changes and Yes. The device is rebooted and the new se ttings come into effect.



Exit Discarding Changes - Reject changes and exit BIOS Setup Utility

► To discard the changes, select Exit Discarding Changes and Yes.

ThesettingswhichwereinforcewhenBIOS Setup Utility was called continue to remain



effective. The BIOS Setup Utility is shut down and the device is rebooted.

48 Fujitsu

Operation

Property and data protection

PropertyprotectionDataprotectionSecuritymeasures

Software functions and mechanical locking offer a broad range of functions for protecting your device and your personal data against theft and unauthorised access. You can also combine these functions.

BIOS Setup security functions

In the BIOS Setup themenuonSecurity offers you various options for protecting your personal data from unauthorised access, e.g.:

• preventing unauthorised system access

• preventing opening the BIOS Setup without authorisation

Before using the various options of password protection for your data security in the BIOS Setup Utility, please note the following:

Make a note of the passwords and keep them in a safe place. If you forget your supervisor password, you will not be able to access your device. Deleting the password is not covered by warranty and assistance for rectifying this will be charged separately.

Passwordprotecti

Your password can be No distinction is m

Using the SmartCard reader (device-dependent)

SecurityfunctionsSecurityfunctions

Whether your device has a SmartCard reader depends on the device variant you have ordered.

up to 32 characters long and can contain letters and numbers.

ade between upper-case and lower-case.

The SmartCard reader allows access to be limited to only those users that have an appropriate SmartCard .

SmartCards are not supplied as standard equipment. You can use all SmartCards that comply with the ISO standard 7816-1, -2 or -3. These S martCards are available from various manufacturers.

With the appropriate software y ou can use your SmartCard as an alternative to password protection, but also as a digital signature, for encrypting your e-mails or for home banking.

We recom mend that you always use two SmartCards. Always keep one of the SmartCards in a safe place if you are carrying the other SmartCard w ith you.

In order to be able to take advantage of all the security features of your system, you will need a CardOS SmartCard from Fujitsu Technology Solutions.

The SmartCard can only be used with a PIN so maximum protection is maintained even when the SmartCard is lost. In order to maximise your security, the CardOS SmartCard gets disabled if three incorrect attempts are made to enter th e PIN.

When using your CardOS SmartCard for the ﬁrst time, you have to enter the preset PIN "12345678" or the PIN that has been informed to you by your system administrator.

Fujitsu 49

Operation

Mounting the SmartCard reader

Mount the SmartCard reader as described in section "Installing and rem oving the

SmartCard reader and palm sen sor (device-dependent)", Pa ge 85.

Inserting the SmartCard

Do not use force when inserting and removing the SmartCard.

Make sure that foreign objects do not fall into the SmartCard reader.

► Push the SmartCard into the SmartCard reader with the chip facing upwards.

50 Fujitsu

Operation

Using a palm sensor (device-dependent)

Whether your device has a palm sensor depend s on the device variant you have ordered.

The palm sensor (1) can record the image of the pattern of the veins in the hand. This image is evaluated by additional software and can be used instead of a password.

Mounting the palm sensor

Mount the palm sensor as described in Section "Installing and removing the

SmartCard reader and palm sens or (device-dependent)", Page 85.

Using the palm sensor

► To be able to use the palm sensor, yo u must install and launch the software. ► Follow the instructions on the screen.

The surface of the hand must be positioned such that the palm of the hand lies centrally over the palm sensor. In doing so, the palm of the hand and slightly spread ﬁngers should form an even surface.

The supplied software shows the precise position of the hand above the palm sensor.

Fujitsu 51

Operation

Using the security lock

The following Figure shows the FUJITSU Desktop ESPRIMO Q95x device variant. You will ﬁnd the security lock device in the same position in the FUJITSU Desktop ESPRIMO Q 55x/Q 958 device variant.

Your device has provision for a security lock (1). Using the security lock device and the Kensington Lock cable (steel cable, accessory) you can protect your device against theft. Please consult the manual for your Kensington Lock.

► Attach the Ken

KensingtonLockcableUsingtheSecurityLockMechanicallockMechanicallockAnti-theftprotection

sington Lock cable to the Security Lock mechanism (1) on your device.

52 Fujitsu

Operation

Using a locking slide

• The top casing cover has been removed (see "Removing the casing top cov er", Page 66).

• The bottom casing cover has been removed (see "

the bottom casing co ver", Page 97).

You can also purchase a locking bracket for your device. Contact the service desk or sales partner responsible for your country.

The following Figure illustrates the FUJITSU Desktop ESPRIMO Q956/Q957 device variant. In the FUJITSU Desktop ESPRIMO Q55x/Q958 variant, th e concerned components are located in the same position.

Removing and attaching

You can use the padlock c protect yo ur device fro

m unauthorised opening.

lamp located on the device and the locking bracket to

Fujitsu 53

Operation

► Pull the locking slide apart slightly (1).

PadlockclampLatchingclipMechanicalbackupMechanicallock

► Insert th ► Secure the bottom casing cover again, see " ► Secure t

e latching clip into the e y e s (2) in the direction of the arrow (3).

Securing the bottom casing cover", Page 98.

he top casing cover again, see "

Securing the top cas ing cover", Page 67.

54 Fujitsu

► Fold the locking latching clip fully to the right until it is lying aga inst the rear of

the device and secure a padlock to the padlock clamp.

Alternatively you can use a Kensington Lock cable (see "Using the

security lock", Page 52). This will prevent unauthorised opening of the

latching clip and, with it, the casing cover.

Lead-sealing the casing

To prevent una uthorised persons from opening the casing, the casing can be lead-sealed.

► Use the wire of the lead-seal to connect the locking bracket with the pad lock clip

on the back of the device (see chapter "

hain

ire

lock Lead-sealingLead-sealc

Lead-sealw

Mechanical

► Use the seal to secure the lead-sealing chain or wire.

Rear", Page 12).

Operation

Fujitsu 55

Troubleshooting and tips

Refer to the safety notes in the "Safety/regulations" m anual and in the "Getting

started", Page 17 chapter when connecting or disconnecting cables.

If a fault occurs, t ry to c

• in this chapter

• in the documentation for the connected devices

• in the help systems of th

• in the documentation for your operating system

orrect it as described in the following documentation:

esoftwareused

Help if problems occur

Should you encount

► Note the Ident-No

the underside of t If necessary, rem

► Contact the Service Desk responsible for your country for clariﬁcation of the problem:

http://support.ts.fujitsu.com/contact/serv icedesk". When you do this, please have

ready the Ident-No. and serial number of y our system.

er a problem with your computer that you cannot resolve yourself:

. of your device. The Ident-No can be found on the type rating plate on he device (see " ove the type rating plate in order to access the Ident-No..

Fitting the underside cover (device-dependent)", Page 18).

Troubleshooting

Power-on indicator remains unlit after you have switched on your device

Cause

The mains voltage supply is faulty. ► Check whether the power cable is plugged

Internal power supply overloaded.

Troubleshooting

properly into the device and a grounded mains outlet.

► Unplug th e mains plug of the device from

the mains socket.

► Wait for ► Insert the power plug into a properly

grounded mains outlet again.

► Switc

about 3 minutes.

h the device on.

56 Fujitsu

Troubleshooting and tips

The device cannot be switched off with the On/Off switch.

Cause

System crash ► Press the On/Off switch for at least

Troubleshooting

4 seconds, until the device switches off.

Attention: Warning, this could lead to a loss of data!

The Operating System is not shut-down properly in the process. Error messages are therefore possible the next time the system is booted.

Monitor remains blank

Cause

Monitor is switched off. ► Switch the monitor on.

Power saving has been activated (screen is blank)

Brightness control is set to dark ► Adjust the brightness control. For detailed

Power cable not connected

Monitor cable not connected

Incorrect setting for the monitor

Troubleshooting

► Press any key on the keyboard.

► Deactivate the screen saver. If

necessary, enter the appropriate password.

information, please refer to the operating manual supplied with your monitor.

► Switch off the monitor and the device. ► Check that the monitor power cable is

properly connected to the monitor and to a grounded mains outlet or to the monitor socket of the device.

► Check that the device power cable is

properly plugged into the device and a grounded m ains outlet.

► Switch on the monitor and the device.

► Switch of ► Check that the monitor cable is properly

connected to the device and monitor.

► Switch o

► Restar ► Press the

booting.

► Start ► Set the correct values for the connected

monitor as described in the operating manual of your monitor.

f the monitor and the device.

n the monitor and the device.

t the system.

key while the system is

the system in Safe mode.

Fujitsu 57

Troubleshooting and tips

No mouse pointer displayed on the monitor

Cause

The mouse is not properly connected.

Troubleshooting

► Shut down the Operating System correctly. ► Switch the device off. ► Check that the mouse cable is properly

connected. If you are using an adapter or extension lead for the mouse cable, check the plug-in connection.

► Make sure that only one mouse is

connected.

► Switch the device on.

Date and time are not correct

Cause

Date and time are set incorrectly.

Troubleshooting

► Set the correct time and date under the

Operating System you are using.

► In the BIOS Setup, set the date or time.

SmartCard reader is not recognised

Cause

Chip card inserted incorrectly. ► Check whether you have inserted your

Troubleshooting

SmartCard into the SmartCard reader the right way with the chip facing upwards.

► Check whether the SmartCard you are using

is supported. Your SmartCard must comply with the ISO sta ndard 7816-1, -2, -3 and -4.

SmartCard PIN forgotten

Cause

PIN forgotten ► If you are working in a network, contact your

Troubleshooting

system administrator, who can unlock y our system with a Supervisor PIN.

SmartCard lost

Cause

SmartCard lost ► If you are working in a network, contact your

58 Fujitsu

Troubleshooting

system administrator, who can boot your system with a Supervisor SmartCard.

Troubleshooting and tips

User an d/or supervisor SmartCard lost

Cause

User and/or supervisor SmartCard lost. ► If you have lost your User SmartCard, you

Troubleshooting

can continue working with the Supervisor SmartCard and initialise a new User SmartCard or deactivate the SystemLock function.

► If you have lost the Supervisor SmartCard,

you can also continue working, but you no longer have all rights and cannot initialise another Supervisor-SmartCard.

► If you have lost both SmartCards, you

cannot boot your system. Please contact our Service Desk. You must provide proof of ownership for the device. Then the Service Desk will refer you to our service partner, who will unlock your device (for a charge).

Error messages on the screen

Error messages and their explanations are provided:

• in the technical manual for the mainboard

• in the documentation for the programs used

Installing new software

When installing programs or d rivers, important ﬁles may be overwritten and modiﬁed. To be able to access the original data in the event of any problems following installation, you should backup your hard disk prior to installation.

Tips

Topic Tip

Outofsystemresources ► Close unnecessary applications.

► Run the applications in a different order.

Fujitsu 59

System expansions

Upgrades,Device,Systeme xpansionComponentsServicing

After consulting the Hotline/Help Desk, you may remove and install the components described in this manual yourself.

The following illustrations may differ slightly from your device, depending on its conﬁguration level.

If further docu mentation was delivered with your device, please also read this through carefully.

In addition, before removing or installing system components, please pay attention to the following:

Repairs to the device must only be performed by qualiﬁed technicians. Incorrect repairs may greatly endanger the user (electric shock, ﬁre risk) and will invalidate your warranty.

As the device has to be shut down in order to install/deinstall system hardware components, it is a good idea to print out the relevant sections of this chapter beforehand.

The device must be switched off when installing/rem oving the system expansions and may not be in energy-saving m ode.

Remove the power plug before opening the device.

Be careful that no wires become trapped when removing or installing components.

When installing components that become very hot, make sure that the maximum permissible tem peratu re of the component s in operation is not exceeded.

An update of the BIOS may be required for a system expansion or ha rdware upgrade. Further information can be found in the BIOS help section or if necessary in th e Technical Manual for the mainboard.

60 Fujitsu

System expansions

Information about boards

Take care with the locking mechanisms (catches and centring pins) when you are replacing boards or components on boards.

Note that some components on the mainboard may be very hot if the device was in use shortly before the casing was removed.

To prevent damage to the board or the components and conductors on it, please take care when you insert or remove boards. Make sure expansion boards are inserted straightly.

Never use sharp objects (screwdrivers) for leverage.

Boards with electrostat shown.

When handling boards ﬁt following points:

• You must always disc object) before work

• The equipment and tools you use must be free of static charg es.

• Only touch or hold t marked green (Touc

• Never touch pins or conductors on boards ﬁtted with ESDs.

ic sensitive devices (ESD) are identiﬁable by th e label

ted with ESDs, you must always observe the

harge static build up (e.g. by touching a grounded

ing.

he boards by the edge or, if present, at the areas

h Points).

Fujitsu 61

System expansions

Overview of the installation openings and drives in your device

The casing can accommodate multiple drives and components.

Drive/component combination options

The following combinations are possible depending on the device variant (the following designations correspond to the designations in the conﬁgurator and may therefore differ from the terms used in this Operating Manual):

Options for M.2 module a

One M.2-2280 mod ule

One 2.5” hard disk

Multi-bay options (only one optio n can be se lected):

DVD SuperMulti SATA slim (tray)

BD Triple Writer SATA slim (tray)

SmartCard Reader

Palm Vein Sensor

SmartCard R eader & Palm Vein Sensor

Second 2.5" hard disk

nd hard disk

ESPRIMO Q556,

Q556/D

—

ESPRIMO Q556,

Q556/D

——

ESPRIMO Q556/2,

556/2/D/Q558/Q958 ESPRIMO Q956, Q957

(only for P CIe SSD

modules)

ESPRIMO Q556/2,

556/2/D/Q558

(for PCIe or SATA

SSD modules)

ESPRIMO Q956,

Q957/Q958

62 Fujitsu

System expansions

Underneaththetopcasingcover:

The following components can be found underneath the top casing cover (see

Removing and securing the top casing cover", Page 66):

1 = Space for an opt

reader / palm se disk (device d

2 = Drive plate location for an optical drive

or SmartCard reader / palm sensor or second hard disk

Fujitsu 63

ical drive or SmartCard nsor or second hard

ependent)

3 = Space for a 2.5" 4 = Space for an M.2 module 5=Fan/lithiumb

hard disk

attery beneath fan

System expansions

Connections for components on the motherboard:

5 6 7 8

5 = Port and connector for optical drive or

second hard disk: Pow er

6 = Port and connector for optical drive

or second hard disk: Data

7 = Connection and plug for 2.5" hard

disk: Data

Underneath the botto m casing cover:

Underneath the bottom casing cover (see " Two memory modules beneath an a dditional service cover (not shown):

8 = Connection and plug for 2.5" hard

disk: Power

9 = SmartCard reader/palm sensor connection

Removing the casing top cover", Page 66)are:

64 Fujitsu

Preparing to remove components

Please observe the safety notes in the Chapter "Important notes", Page 15.

Pull th e mains plug out of the socket provided with contact protection.

► Switch the device off.

The device should not be in energy-saving mode.

► Remove all the cables from the device. ► Place the device on a sta

cloth on this surface

ble, ﬂat and clean surface. If necessary, place a slip-resistant

to prevent the device from being scratched.

System expansions

Fujitsu 65

System expansions

Removing and securing the top ca

You need to remove the top casing cover if you want to remove or install the following components:

• Optical drive or secon d hard disk and cables

• SmartCard reader/palm sensor and leads

• 2.5 inch hard disk

• M.2 module, lithium battery and fan Then you will also need to remove and install the drive cage (see "

and removing the drive cage", Page 68).

sing cover

Inserting

Removing the casing top cover

► If you are using a lathing clip and a padlock to protect the device, remo ve the lock

and open the latching clip (see "

► If you are using a latching clip and a Kensington Lock cable to protect the device,

remove the Kensington Lock cable and open the latching clip (see "

security lock", Page 52 and "Using a locking slide", Page 53).

Using a locking slide", Page 53).

Using the

► Push the release on the rear side of the device in the direction of the arrow ( 1) while at

the same time sliding the top casing cover in the direction of the arrow (2).

► Lift the top casing cover off the device (3).

66 Fujitsu

System expansions

Securing the top casing cover

The top casing cover depends on y our device variant: the device variant for the optical drive / clanking plate, the device variant for the SmartCard reader / palm sensor and the device variant for a second hard disk / blanking plate each have a separate upper casing cover.

If you have both options, ensure that you use the associated casing cover in each case.

► Place the top casing cover on the device (1). ► Slide the top casing cover in the direction of the arrow (2) until it engages noticeably. ► If you are using a latching clip and a padlock to protect the device, close the latching

clip and fasten the lock (refer to "

► If you are using a latching clip and a Kensington Lock cable to protect the device,

close the latching clip and fasten the Kensington Lock cable (see "

slide", Page 53 and "Using the security lock", Page 52).

Using a locking slide", Page 53).

Using a locking

Fujitsu 67

System expansions

Inserting and removing the driv

You ﬁrst need to remove the drive cage to be able to install and remove drives and compone nts on the top side of the casing.

e cage

Removing the drive cage

• The top casing cover has been removed (see "Removing the casing top co ver", Page 66).

Drivecage

► Grip the two o

► Remove the guides (a) on the drive cage from the corresponding openings on the casing (2).

When removing the drive cage, ensure that you do not damage any of the leads attached to the main board that are attached to components in the drive cage. For this reason, always remove the drive cage very carefully and do not pull hard on the attached leads.

a b

(1). Be care

penings (b) and carefully lift the drive cage at an angle

ful of attached cables.

You ca n ﬁnd information on pin allocation on the motherboard in Section

Overview of the installation openings and drives in your device",

" Page 62 and in your motherboard manual.

► Carefully lay the drive cage to the side (3).

68 Fujitsu

Installing the drive cage

Drivecage

System expansions

► Insert the guides (a) on the drive cage into the corresponding openings on

the casing (b) in the direction of the arrow (1).

You ca n ﬁnd information on pin allocation on the motherboard in Section

Overview of the installation openings and drives in your device",

" Page 62 and in your motherboard manu al.

► Take the drive cage out of the casing (2). Take care that no cables get jammed. ► If you do not wa

cover (see "

nt to re move or install any other components, reattach the top casing

ecuring the top casing cover", Page 67).

Installing and removing an optical drive (device-dependent)

Installing the optical drive

•Thetopca If you have already installed a blanking plate or a SmartCard reader/palm sensor prior to installing

the drive, carry out the corresponding steps in the relevant sub-section of this chapter ﬁrst.

sing cover has been removed (refer to "

Removing t he casing top cover", Page 66).

Fujitsu 69

System expansions

If you have already mounted a blanking plate

► Remove the blanking plate (1) that the drive cage bay is secured with.

Keep the blanking cover safe for later use, e.g. if you ever remove the optical drive again at a later date.

Ensure that you do not pull strongly on attached leads.

► Remove the screw (2) and lift the metal cover (EMC protection) secured by it off the casing (3).

If you have already installed a SmartCard reader/palm sensor

► Remove the SmartCard reader/palm sensor and associated lead (see

Removing the r eader/sensor", Page 87).

70 Fujitsu

System expansions

If you have already mounted a second hard disk

► Remove the second hard disk and the associated cable, refer to "Removing a hard disk", Page 81.

Installing a drive

► Remove the drive cag e (see "Removing the drive cage", Page 68). ► Attach the drive leads to the mo therbo ard (se e graphic on slots in Section "

of the installation openings and drives in y our device", Pag e 62).

Overview

► Install the drive leads onto the drive cage (1) as illustrated. ► Insert the plug for the drive leads (a) through the opening in the drive cage (2). ► Reinstall the drive cage (see "

care that no cables get jammed.

► Remove the drive plate (b) from the drive cage.

Fujitsu 71

Installing the drive cage", Page 69). Take

System expansions

► Attach the drive plate to the drive (c) as shown (3). The mark "Front" (Front side)

on the drive cover plate must point in front as illustrated.

► Carefully push th

until you can atta

► Connect the leads to the drive (5). ► Slide the drive f ► If you do not want to remove or install any other components, replace the top casing

cover (refer to "

e drive into the drive bay in the direction of the arrow (4)

ch the leads to the drive.

ully into the drive bay (6). Take care that no cables get jammed.

Securing the top casing cover", Page 67).

72 Fujitsu

System expansions

Removing the optical drive

• The top casing cover has been removed (refer to "Removing the casing top cover", Page 66).

Removing the drive

Ensure that you do not pull strongly on attached leads.

► Press and hold the release button (a) and carefully slide the o ptical drive slightly in the direction

of the arrow (1) until the drive and casing contacts and cables are accessible.

► Detach the cables from the drive (2). ► Lift the drive out of the drive bay (3). ► Remove the drive cag e (see " ► Detach the plug for the drive cables from the drive cage by pulling it through the opening. ► Detach the drive leads from the motherboard (see graphic on slots in Section "

of the installation openings and drives in y our device", Pag e 62).

► Reinstall the drive cage (see "

care that no cables get jammed.

Removing the drive cage", Page 68).

Installing the drive cage", Page 69). Take

Overview

Fujitsu 73

System expansions

► Detach the drive cover from the drive (b) as shown (4). ► Fasten the drive plate (c) to the drive cage.

74 Fujitsu

System expansions

If you want to install a blanking cover

► Insert the metal cover (EMC protection) in the casing (1) and secure it with the screw (2).

► Fasten t ► If you do not want to remove or install any other components, replace the top casing

cover (refer to "

If you

► Install the SmartCard reader / palm sensor and associated cable (refer to

If y

► Install the second h ard disk and the associated cable (refer to "Installing a hard disk", Page 78).

Fujitsu 75

he blanking cover to the drive cage (3).

Securing the top casing cover", Page 67).

want to install a SmartCard reader / palm sensor

Installing the reader/sensor", Page 86).

ou want to install a second hard disk

System expansions

Installing and removing the sec

SecondharddiskdriveSecondharddiskdriveSecondharddiskdrive

ondharddisk

Installing the second hard disk

• The top casing cover has been removed (refer to "Removing the casing top cover", Page 66). If you have already installed a blanking plate or a SmartCard reader/palm sensor prior to installing

the hard disk, carry out the corresponding steps in the relevant sub-section of this chapter ﬁrst.

76 Fujitsu

If you have already mounted a blanking plate

► Remove the blanking plate (1) that the drive cage bay is secured with.

Keep the blanking plate safe for later use, e.g. if you ever remove the hard disk again at a later date.

Ensure that you do not pull strongly on attached leads.

System expansions

► Remove the screw (2) and lift the metal cover (EMC protection) secured by it off the casing (3).

If you have already ﬁtted an optical drive

► Remove the optical drive and associated cabling (see "Removing the drive" , Page 73).

Fujitsu 77

System expansions

If you have already installed a SmartCard reader/palm sensor

► Remove the SmartCard reader/palm sensor and associated lead (see

Removing the r eader/sensor", Page 87).

Installing a hard disk

► Remove the drive cage (see "Removing the drive cage", Page 68). ► Attach the drive leads to the motherboard (see graphic on slots in Section "

of the installation openings and drives in your device", Page 62).

Overview

► Install the drive leads on to the drive cage (1) as illustrated. ► Insert the plug for the drive leads (a) through the opening in the drive cag e (2). ► Reinstall the drive cage (see "

care that no cables get jammed.

► Place the hard disk (6) in the installation frame (3).

78 Fujitsu

Installing the drive cage", Page 69). Take

System expansions

► Secure the hard disk with the screws (5). ► Slide the hard disk to the right until it engages in the contacts on the frame (4).

► Remove th ► Secure the drive plate to the drive (c) as shown (6). The mark "Front" (Front side)

on the drive cover plate must point in front as illustrated.

Fujitsu 79

e drive plate (b) from the drive cage.

System expansions

► Carefully push the drive into the drive bay in the direction of the arrow (7)

until you can connect the cables to the drive.

► Connect the cables to the hard disk (8). ► Slide the drive fully into the drive bay (9). Take care that no cables get jammed. ► If you do not want to remove or install any other components, replace the top casing

cover (refer to "

Securing the top casing cover", Page 67).

80 Fujitsu

System expansions

Removing second hard disk

• The top casing cover has been removed (refer to "Removing the casing top cover", Page 66).

Removing a hard disk

Ensure that you do not pull strongly on attached leads.

► Press and hold the release button (a) and carefully slide the hard disk slightly in the direction o f

the arrow (1) until the contacts and cables of the hard disk and casing are accessible.

► Disconnect the cables from the hard disk (2). ► Remove the hard disk out of the drive bay (3). ► Remove the drive cag e (see " ► Detach the plug for the drive cables from the drive cage by pulling it through the opening. ► Detach the hard disk cables from the motherboard (see graphic on slots in Se ction

Overview of the installation openings and drives in your device", Page 62).

► Reinstall the drive cage (see "

care that no cables get jammed.

Removing the drive cage", Page 68).

Installing the drive cage", Page 69). Take

Fujitsu 81

System expansions

► Remove the drive plate from the hard disk (c) as show n (4). ► Fasten the drive plate (c) to the drive cage.

► Undo the s

82 Fujitsu

crews (5).

System expansions

► Slide the hard disk in the direction of the arrow until it engages in the contacts on the frame (6). ► Remove the hard disk from the frame (7).

Fujitsu 83

System expansions

If you want to install a bla nking cover

► Insert the metal cover (EMC protection) in the casing (1) and secure it with the screw (2).

► Fasten t ► If you do not want to remove or install any other components, replace the top casing

If you

► Insert the optical drive and associated lead (see "Installing a drive", Page 71).

If y

► Install the SmartCard reader / palm sensor and associated cable (refer to

84 Fujitsu

he blanking cover to the drive cage (3).

cover (refer to "

Securing the top casing cover", Page 67).

want to install an optical drive

ou want to install a SmartCard reader / palm sensor

Installing the reader/sensor", Page 86).

System expansions

Installing and removing the SmartCard reader and palm sensor (device-depe

Operation of this module is not permitted in Taiwan.

ndent)

In systems equipped with those users who have a cor

a SmartCard reader and palm senso r, access can be restricted to

responding SmartCard or have stored their palm print.

Installing the SmartCard reader/palm sensor

• The top casing cover has been removed (refer to "Removing the casing top cover", Page 66). If you have already ﬁtted a blanking plate, an optical drive or a second hard disk

prior to installing the SmartCard reader/palm sensor, carry out the corresponding steps in the relevant sub-section of this chapter ﬁrst.

If you have already mounted a blanking plate

► Remove the blanking plate (see "If you have already mounted a blanking plate", Page 70).

If you have already ﬁtted an optical drive

► Remove the optical drive and associated cabling (see "Removing the drive" , Page 73).

If you have already mounted a second hard disk

► Remove the second hard disk and the associated cable, refer to "Removing a hard disk", Page 81.

Fujitsu 85

System expansions

Installing the reader/sensor

► Remove the drive plate (a) from the drive cage. ► Attach the drive plate to the reader/sensor (b) as shown (1). The mark "Front" (Front

side) on the drive cover plate must point in front as illustrated.

► Carefully slide the reader/sensor partly into the drive bay in the direction of the arrow (2). ► Fully

► Slide the reader/sensor fully into the drive bay (4). Take care that no ca bles get jammed. ► Remo ► Attach the reader/sensor lead to the motherboard (see graphic on slots in Section "

86 Fujitsu

feed the reader/sensor cable (c) through the opening in the drive

3) into the interior of the casing.

cage (

ve the drive cage (see "

of the installation openings and drives in your device", Page 62).

Removing the drive cage", Page 68).

Overview

System expansions

► Insert the reader/sensor lead into the drive cage (5) as illustrated. ► Reinstall the drive cage (see "

care that no cables get jammed.

► If you do not want to remove or install any other components, replace the top casing

cover (refer to "

Securing the top casing cover", Page 67).

Installing the drive cage", Page 69). Take

Removing the SmartCard reader / palm sensor

• Thetopcasingc

over has been removed (refer to "

Removing t he casing top cover", Page 66).

Removing the reader/sensor

► Remove the dr ► Remove the reader/sensor lead from the motherboard (see graphic on slots in Section

Overview of the installation openings and drives in your device", Page 62).

► Reinstall

care that n

Fujitsu 87

ive cage (see "

the drive cage (see "

o cables get jammed.

Removing the drive cage", Page 68).

Installing the drive cage", Page 69). Take

System expansions

► Press and hold the unlocking mechanism (b) and carefully push the reader/senso r slightly in the

direction of the arrow (1) until the reader/sensor and casing contacts and cables are accessible.

Ensure that you do not pull strongly on attached leads.

► Fully feed the reader/sensor lead and plug (c) through the opening in the drive

cage (2) out of the interior of the casing.

► Lift th e reader/sensor out of the drive bay (3).

► Detach the drive plate from the drive (c) as shown (4). ► Fasten the drive plate (d) to the drive cage.

88 Fujitsu

System expansions

If you want to install a blanking cover

► Install the blanking plate (see "If you want to install a blanking cover", Page 75).

If you want to install an optical drive

► Insert the optical drive and a ssociated lead (see "Installing a drive", Page 71).

If you want to install a second hard disk

► Install the second h ard disk and the associated cable (refer to "Installing a hard disk", Page 78).

Removing and installing the 2.5" hard disk

Removing a 2.5 inch h

• The top c asing cover and the drive cage have been removed and the data and pow er supply cables detached from the hard disk and motherboard (see "

top cover", Page 66 and "Removing the dr ive cage", Page 68).

► Press the EasyCha nge rails mounted on the hard disk together slightly (1) and pull the

hard disk out of the drive cage in the direction of the arrow (2).

ard disk

Removing the casing

Fujitsu 89

System expansions

► Release the die EasyChange rails from the hard disk (3). ► If you do not want to

and the top casing

top casing cover"

remove or install any other components, replace the drive cage

cover (see "

, Page 67). Take care that no cables get jammed.

Installing the drive cage", Pa ge 69 and "Securing the

Installing a 2.5 inch hard disk

• The top casing cover and drive cage have been removed (see "Removing the casing

top cover", Page 66 and "Removing the drive cage", Page 68).

► Secure the EasyChange rails to the side of the hard disk drive (1) by inserting the pins

of the EasyChange rail into the corresponding holes in the hard disk.

90 Fujitsu

System expansions

► Slide the h ard disk with the EasyChange rails ﬁtted into the drive cage in the d irection

of the arro w (2). Ensure that the label on the hard disk is facing upwards.

► Attach the leads to

Removing the driv

the hard disk and onto the motherboard (see

e cage", Page 68).

You ca n ﬁnd inform

Overview of the

Page 62 and in your

► If you do not w ant to remove or install any other components, replace the drive cage

and the top casing cover (see "

top casing cover", Page 67). Take care that no cables get jammed.

ation on pin allocation on the motherboard in Section

installation openings and drives in your device",

motherboard manual.

Installing the drive cage", Page 69 and "Securing the

Fujitsu 91

System expansions

Removing and installing the fan

You ﬁrst need to remove the fan to be able to remove and install the M.2 module and/or the lithium battery.

Removing the fan

• The top casing cover and drive cage have been removed (see "Removing the casing

top cover", Page 66 and "Removing the drive cage", Page 68).

► Disconnect the fan cables from the motherboard.

► To release the fan attachment, keep the locking lugs (a) pressed in the direction of the arrow (1).

► Lift the fan out of the c asing (2).

92 Fujitsu

System expansions

Installing the fan

• The top casing cover and drive cage have been removed (see "Removing the cas ing

top cover", Page 66 and "Removing the dr ive cage", Page 68).

► Place the fan in its installation position in the casing (1).

► Make sure that the locking lugs (a) re-engage. ► Connect the fan cables to the motherboard. ► If you do not w ant to remove or install any other components, replace the drive cage

and the top casing cover (see "

top casing cover", Page 67). Take care that no cables get jammed.

Fujitsu 93

Installing the drive cage", Page 69 and "Securing the

System expansions

Inserting and removing the M.2 m

odule

Removing M.2 module

• The top casing cover and drive cage have been removed (see "Removing the casing

top cover", Page 66 and "Removing the drive cage", Page 68).

• The fan has been removed (see "

► Loosen the screw (1). ► Pull the M.2 module (b) slightly at an angle in the direction of the arrow ( 2) and o ut

of the slot (a) on the motherboard and remove it from the casing.

► Reinstall the fan (see " ► If you do not want to remove or install any other components, replace the drive cage

and the top casing cover (see "

top casing cover", Page 67). Take care that no cables get jammed.

Installing the fan", Page 93).

Removing the fan", P age 92).

Installing the drive cage", Pa ge 69 and "Securing the

94 Fujitsu

System expansions

Installing the M.2 module

• The top casing cover and drive cage have been removed (see "Removing the cas ing

top cover", Page 66 and "Removing the dr ive cage", Page 68).

• The fan has been removed (see "

► Insert the M.2 module (b) at a slight angle in the direction of the arrow (1)

into the slot (a) on the motherboard.

► Secure the M.2 module onto the motherboard with the screw (2). ► Reinstall the fan (see " ► If you do not w ant to remove or install any other components, replace the drive cage

and the top casing cover (see "

casing cover", Page 67). Take care that no cables or leads get jammed.

Installing the fan", Page 93).

Removing the fan", P age 92).

Installing the drive cage", Page 69 and "Securin g the top

Fujitsu 95

System expansions

Changing the lithium battery

In order to permanently save the system information, a lithium battery is installed to provide the CMOS-memory with a current. A corresponding error message notiﬁes the user when the charge is too low or the battery is empty. The lithium battery must then be replaced.

Incorrect replacement of the lithium battery may lead to a risk of explosion!

The lithium battery may be replaced only with an identical battery or with a type recommended by the manufacturer.

Do not throw lithium batteries into the household waste. They must be disposed of in accordance with l oca l regulations concerning special waste.

Make sure that you observe the correct polarity when replacing the lithium battery. The plus pole must be on top!

LithiumbatteryChangingChangeChanging,lithiumbatteryBattery

The lithium battery

► Remove the top casi

Page 66 and "Removing

► Remove the fan (see "

holder exists in different designs that function in the same way.

ng cover and drive c age (see "

the drive cage", Page 68).

Removing the fan", Page 92).

Removing the casing top cover",

► Press the locking lug in the direction of the arrow (1).

The batter



► Remove the battery (2). ► Push the n

press it

► Reinstall the fan (see " ► If you do

and the

top cas

y jumps out of the holder slightly.

ew lithium battery of the same type into the holder (3) and

downward until it engages.

Installing the fan", Page 93).

not want to re move or install any other components, replace the drive cage

top casing cover (see "

ing cover", Page 67). Take care that no cables get jammed.

Installing the drive cage", Pa ge 69 and "Securing the

96 Fujitsu

Fujitsu ESPRIMO Q55 Series, ESPRIMO Q957, ESPRIMO Q956, ESPRIMO Q558, ESPRIMO Q556 Operating Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Your ESPRIMO

ValidityoftheReferenceManual

Notational conventions

Ports and Operating Elem e n ts

Front

Rear

FUJITSU Desktop ESPRIMO Q556

FUJITSU Desktop ESPRIMO Q558

FUJITSU Desktop ESPRIMO Q957/Q958

Important notes

Safety notes

Cleaning the device

Energy-saving, disposal and recycling

Important notes on ESPRIMO Q957

Getting started

Unpacking and checking the delivery

Steps for initial setup

External devices

Drives and boards

Fitting the underside cover (device-dependent)

Setting up the device

Operating position

Attaching the adhesive feet (optional)

Fitting the base (optional)

Fitting the device to the VESA interface on a monitor (optional)

Connecting the power cable

Connecting external devices

Ports on t he device

Connecting the monitor

Connecting a USB mouse

Connecting external devices to the serial interface

Connecting external devices to the USB ports

ConnectingaPS/2deviceconnecting

Initial switch-on: Software will be installed

Switch on the m onitor and the machine

Installing the software

Operation

Switch the device on

Switching the device off

Indicators on the device

Keyboard

Optical drive (device-dependent)

Handling storage media

Inserting or removing storage media

Manual removal of storage media (emergency removal)

Wireless LAN / Bluetooth wireless components (device-dependent)

Switching the wireless components on and off

Settings in BIOS Setup Utility

Operating the BIOS Setup Utility

Shutting down the BIOS Setup Utility

Property and data protection

BIOS Setup security functions

Using the SmartCard reader (device-dependent)

Using a palm sensor (device-dependent)

Using the security lock

Using a locking slide

Lead-sealing the casing

Troubleshooting and tips

Help if problems occur

Troubleshooting

Power-on indicator remains unlit after you have switched on your device

The device cannot be switched off with the On/Off switch.

Monitor remains blank

No mouse pointer displayed on the monitor

Date and time are not correct

SmartCard reader is not recognised

SmartCard PIN forgotten

SmartCard lost

User an d/or supervisor SmartCard lost

Error messages on the screen

Installing new software

Tips

System expansions

Information about boards

Overview of the installation openings and drives in your device