Fujitsu control 4 0812, control 4 1622, control 4 3242 User Manual

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User Guide

KVM series4-0812/1622/3242

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KVM series4-0812/1622/3242

Software Installer/User Guide

Edition February 2011

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The User Documentation Department would like to know your opinion of this manual. Your feedback helps us optimize our documentation to suit your individual needs. Fax forms for sending us your comments are included in the back of the manual. There you will also find the addresses of the relevant User Documentation Department.

Certified documentation according to DIN EN ISO 9001:2000

To ensure a consistently high quality standard and user-friendliness, this documentation was created to meet the regulations of a quality management system which complies with the requirements of the standard DIN EN ISO 9001:2000.

Delivery subject to availability; right of technical modifications reserved. All hardware and software names used are trademarks of their respective manufacturers.

This manual is printed on paper treated with chlorine-free bleach.

Contents

1. Product overview 1

1.1 About Fujitsu KVMs4 Client Software 1

1.2 Features and benefits 1

1.3 System components 2

1.4 Operating features 3

1.5 Target device naming 3

2. Installation and startup 7

2.1 Getting started 7

2.2 Installing the software 9

2.3 Uninstalling the software 10

2.4 Starting the software 11

2.5 Configuring switches and user access to target devices 12

3. Explorer 15

3.1 About the Explorer 15

3.2 Window features 15

3.3 Customizing the window display 17

3.4 Adding a switch 18

3.5 Accessing switches 21

3.6 Accessing target devices 22

3.7 Customizing properties 24

3.8 Customizing options 29

3.9 Managing folders 34

3.10 Assigning units 35

3.11 Deleting 36

3.12 Renaming 37

3.13 Managing the software database 38

4. Video Viewer 41

4.1 About the Video Viewer 41

4.2 Using preemption 45

4.3 Using exclusive mode 47

4.4 Using digital share mode 48

4.5 Using stealth mode 50

4.6 Using scan mode 51

4.7 Adjusting the view 53

4.8 Adjusting mouse options 56

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Contents

4.9 Adjusting general options 57

4.10 Adjusting the Video Viewer toolbar 58

4.11 Using macros 59

4.12 Using virtual media 60

Appendix A: Updating the KVMs4 Client Software 67 Appendix B: Virtual media 69 Appendix C: Keyboard and mouse shortcuts 71 Appendix D: Ports used by the software 75 Appendix E: Technical Support 77

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1. Product overview

1.1 About Fujitsu KVMs4 Client Software

With Fujitsu®KVMs4 client software, a cross-platform management application, you can add and manage multiple switches and attached target devices. The cross-platform design offers compatibility with most commonly-used operating systems and hardware platforms. Each switch handles authentication and access control individually, placing system control at the point of need.

The software utilizes browser-like navigation with a split-screen interface, providing you with a single point of access for all switches. Use the software to manage existing switches, install a new target device, or open a session to a target device. Built-in groupings such as Devices, Sites, and Folders provide a way to select the units to view. Use the search and sort capabilities to find any unit.

1.2 Features and benefits

Easy to install and configure

Wizard-based installation and online help simplify initial system configuration. You can use the graphical interface to manage and update switches, target devices, and adapter cables.

Powerful customization capabilities

You can tailor the software to fit specific system needs, using built-in groups or creating your own. You can customize unit names, field names, and icons for maximum flexibility and convenience. Use names that are meaningful to you to quickly find any target device.

Extensive switch management

The KVMs4 switch firmware includes an integrated web interface that can be used for configuring KVMs4 switches and configuring and accessing connected target devices. You can add and manage multiple switches in one system with the software. After a new switch is added, you can configure operating parameters, control and preempt user sessions to target devices, and execute numerous control functions, such as rebooting and upgrading the switch. You can enable Simple Network Management Protocol (SNMP) traps, configure target devices, and manage user databases.

You can use the software to manage the following Fujitsuswitches:

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1. Product overview

• KVMs4-0812 switch: The KVMs4-0812 switch includes a digital port for KVM-over-IP access, 8 ARI ports for connecting adapter cables and target devices, adds a second dedicated local path for the ACI port, smart card support, two power receptacles, and one VGA and four USB ports, virtual media capability for two local users and one remote user.

• KVMs4-1622 switch: The KVMs4-1622 switch includes two digital ports for KVM-over-IP access, 16 ARI ports for connecting adapter cables and target devices, adds a second dedicated local path for the ACI port, smart card support, two power receptacles, and one VGA and four USB ports, virtual media capability for two local users and up to two remote users.

• KVMs4-3242 switch: The KVMs4-3242 switch includes four digital ports for KVM-over-IP access, 32 ARI ports for connecting adapter cables and target devices, adds a second dedicated local path for the ACI port, smart card support, two power receptacles, and one VGA and four USB ports, virtual media capability for two local users and up to four remote users.

Authentication and authorization

Administrators can configure each switch either to use local user databases on the switch or to use databases on an LDAP server for user authentication and authorizations checking. Local authentication is always used, either as the primary authentication method or as a fallback method when LDAP authentication is configured.

The switch can be configured to use LDAP for authentication only with the local databases used for authorizations checking.

After users log in to a switch, the software caches their credentials (user name and password) for the duration of the session.

1.3 System components

The software contains the following major components.

Explorer

The Explorer is the primary point of control for accessing the software features and functionality. From the Explorer, you can view the switches and target devices defined in the local database. Built-in groupings such as Appliances and Devices provide different ways to list units. You can create custom groups of units by adding and naming folders. Other groupings are also available, based on custom fields that you can assign to units.

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1.4 Operating features

From the Explorer Devices list, you can select a device from the list of target devices and start a KVM session with the device. Starting a KVM session brings up a Video Viewer. From the Explorer Appliances list, you can select a switch to configure.

Video Viewer

Users access and manage target devices through the Video Viewer. You can use predefined macros and choose which macro group is displayed on the Video Viewer Macros menu. You can open the Video Viewer to connect to target devices on KVMs4 switches. For more details, see "About the Video Viewer" on page 41

The Video Viewer also provides access to the Virtual Media window. You can use the Virtual Media window to map a physical drive, such as a disk, CD-ROM, or DVD-ROM data drive, onto a target device so that the media device is available to the target device even though it is not directly connected. For more information on the Virtual Media window, see "Using virtual media" on page 60.

1.4 Operating features

"Keyboard and mouse shortcuts" on page 71 lists the Explorer navigation shortcuts. Other components also support full keyboard navigation in addition to mouse operations.

1.5 Target device naming

The KVMs4 client software requires that each switch and target device have a unique name. To minimize the need for operator intervention, the software uses the following procedure to generate a unique name for a target device whose current name conflicts with another name in the database.

During background operations (such as an automated operation that adds or modifies a name or connection), if a name conflict occurs, the conflicting name is automatically made unique. This is done by appending a tilde (~) followed by an optional set of digits. The digits are added in cases where adding the tilde alone does not make the name unique. The digits start with a value of one and are incremented until a unique name is created.

During operations, if you or another user specifies a non-unique name, a message informs the corresponding user that a unique name is required.

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1. Product overview

Target device name displays

When a switch is added, the target device names retrieved from the switch are stored in the software database. The operator can then rename a target device in the Explorer. The new name is stored in the database and used in various component screens. This new target device name is not communicated to the switch.

Since the software is a decentralized management system, you can change the name assigned to a target device on the switch at any time without updating the software database. Each operator can customize a particular view of the list of target devices being managed.

Since you can associate more than one name with a single target device - one on the switch and one in the software - the software uses the following rules to determine which name is used:

• The Explorer only shows the target devices listed in its database, with the name specified in the database. In other words, the Explorer does not talk to the switch to obtain target device information.

• The Resync Wizard overwrites locally-defined target device names only if the switch target device name has been changed from the default value. Nondefault target device names that are read from the switch during a resynchronization override the locally-defined names.

Sorting

In certain displays, the software component displays a list of items with columns of information about each item. If a column header contains an arrow, you can sort the list by that column in ascending or descending order.

To sort a display by a column header, click the arrow in a column header. The items in the list are sorted according to that column. An upward-pointing arrow indicates the list is sorted by that column header in ascending order. A downward-pointing arrow indicates the list is sorted by that column header in descending order.

IPv4 and IPv6 network address capabilities

The KVMs4 client software is compatible with systems using either of the currently supported Internet Protocol Versions, IPv4 (default) or IPv6. For KVMs4 switches, you can change the network settings and select IPv4 and IPv6 mode simultaneously.

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1.5 Target device naming

The IPv4 mode connection can be either a stateful (configuration and IP addresses are provided by the server) or a stateless (the switch normally receives the IP address and router address dynamically from the router) autoconfiguration. Switch firmware upgrades and emergency boot firmware upgrades are supported for both TFTP and FTP servers while in IPv4 mode.

The IPv6 mode is a stateless, auto-configuration connection. While in IPv6 mode, switch firmware upgrades are only facilitated in FTP mode and emergency boot firmware flash downloads cannot be performed. To perform a flash download, you must temporarily connect to an IPv4 network with a TFTP server. KVMs4 client software 4.1 or higher is required for IPv6 function.

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1. Product overview

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2. Installation and startup

2.1 Getting started

Before you install the software on a client computer, make sure that you have all the required items and that the target devices and client computers are running the supported operating systems, browsers, and Java Runtime Environment.

Supplied with the software

The KVM s4 client software is shipped with switches on a Virtual Console Installation Software CD. The user documentation is available as an option on the Help menu from the Explorer window.

Make sure you have the most recent versionof the software. Compare the version at http://www.ts.fujitsu.com/support/ to the versionon the CD. If a newer firmware version isavailable, download the newer version to the client computer and installit.

Supported operating systems

Client computers running the KVMs4 client software must be running one of the following operating system versions:

• Microsoft® Windows® 2003 Server with Service Pack 3 Web, Standard, and Enterprise

• Microsoft Windows 2008 Server Web, Standard, and Enterprise

• Microsoft Windows XP Professional with Service Pack 3

• Microsoft Windows Vista™ Business with Service Pack 1

• Microsoft Windows 7 Home Premium and Professional

• Red Hat Enterprise Linux® 4.0 and 5.0 WS, ES, and AS

• SUSE Linux Enterprise Server 10 and Server 11

• Ubuntu 8 Workstation

• Solaris 10 x86 (On-Board Web Interface only)

Target devices must be running one of the following operating systems:

• Microsoft Windows 2000 Server (32-bit) and Advanced Server

• Microsoft Windows XP Professional and Standard with Service Pack 3

• Microsoft Windows Server 2003 Web, Standard, and Enterprise

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2. Installation and startup

• Microsoft Windows Server 2008 Web, Standard, and Enterprise

• Microsoft Windows Vista Standard, Business with Service Pack 1, and Enterprise

• Microsoft Windows 7 Home Premium and Professional

• Netware 6.5 (32-bit)

• Red Hat Enterprise Linux 4.0 and 5.0 with WS, ES, and AS

• Solaris Sparc 10 (64-bit)

• Solaris 10 x86

• SUSE Linux Enterprise Server 10 and Server 11

• Ubuntu 8 Server and Workstation

• VMWare ESX 3 and ESX 4 (32-bit)

Hardware configuration requirements

The software is supported on the following minimum computer hardware configurations:

• 500 MHz Pentium III

• 256 MB RAM

• 10BASE-T or 100BASE-T NIC

• XGA video with graphics accelerator

• Desktop size must be a minimum of 800 x 600

• Color palette must be a minimum of 65,536 (16-bit) colors

Browser requirements

Computers used to access the Web interface and client computers running the software must have one of the following browsers installed:

• Microsoft® Internet Explorer version 6.x SP1 or later

• Firefox 3.0 or later

JRE requirements

Computers used to access target devices using the Web interface and client computers running the software must have Java Runtime Environment (JRE)

1.6.0_11 or higher installed. The switch will attempt to detect if Java is installed

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2.2 Installing the software

on your PC. If Java is not installed, download it from http://www.java.com, then associate the JNLP file with Java WebStart.

2.2 Installing the software

During installation, you are prompted to select the destination location for the KVMs4 client software. You can select an existing path or type a directory path. The default path for Windows operating systems is C:\Program Files. The default path for Linux operating systems is /usr/lib.

If you enter a path name that does not exist, the installation program automatically creates it during installation.

You can also indicate if you want a KVMs4 client software icon installed on the desktop.

To install the software on Microsoft Windows operating systems, complete the following steps:

1. Make sure you have the most recent version of the software by comparing the version at http://www.ts.fujitsu.com/support/ to the version on the software CD.

2. If a more recent version is available, download the newest software and complete the following steps.

a. Navigate to the directory where you downloaded the software.

b. Double-click the setup.exe program name or icon and go to step See

"Follow the on-screen instructions." on page 9.

3. If you are installing the software from the CD, insert the software CD into the CD drive.

4. Locate the CD drive icon on the desktop, double-click the icon to open the CD folder, and double-click the setup.exe program file.

-orSelect Run on the start menu, and enter the following

command to start the install program (replace “drive” with the letter of the CD drive):

drive:\KVMs4\win32\setup.exe

5. Follow the on-screen instructions.

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2. Installation and startup

To install the software on Linux operating systems, complete the following steps:

1. Make sure you have the most recent version of the software by comparing the version at http://www.ts.fujitsu.com/support/ to the version on the software CD.

2. If a more recent version is available at www.fujitsu.com, download the newer software and complete the following steps.

a. Open a command window and navigate the download directory, for

example:

% cd /home/username/temp

b. Enter the following command to start the install program:

% sh .setup.bin

3. If you are installing the software from the CD, insert the software CD into the CD drive.

4. Issue the mount command manually. The following is an example of a typical mount command:

mount -t iso9660

device_file mount_point

where device_file is the system-dependent device filename and mount_point is the directory on which to mount the CD. Typical default values include “/mnt/cdrom” and “/media/cdrom.”

See the Linux operating system documentation for the specific mount command syntax touse.

5. Open a command window and navigate to the CD mount point. For example:

% cd /mnt/cdrom

6. Enter the following command to start the install program:

% sh ./KVMs4/linux/setup.bin

7. Follow the on-screen instructions.

2.3 Uninstalling the software

To uninstall the software on Microsoft Windows operating systems, starting at the Control Panel, complete the following steps:

1. Open the Control Panel and select Add/Remove Programs. A sorted list of currently installed programs opens.

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2.4 Starting the software

2. Select the KVM s4 entry.

3. Click the Change/Remove button. The uninstall wizard starts.

4. Click the Uninstall button and follow the on-screen instructions.

To uninstall the software on Microsoft Windows operating systems, using a command window, complete the following steps:

1. Open a command window and change to the KVM s4 install directory used during installation. The default path for Windows 32-bit operating systems is the program files directory.

2. Change to the UninstallerData subdirectory and enter the following command (the quotation marks are required):

“Uninstall KVMs4 Software.exe”

The uninstall wizard starts. Follow the on-screen instructions.

To uninstall the software on Linux operating systems, complete the following steps:

1. Open a command window and change to the KVM s4 install directory used during installation. The default path for Linux systems is /usr/lib.

2. Change to the UninstallerData subdirectory and enter the following command:

% sh ./Uninstall_KVM_s4_software

The uninstall wizard starts. Follow the on-screen instructions.

2.4 Starting the software

To start the software on Microsoft Windows operating systems, complete one of the following steps:

• Select Start-Programs-Fujitsu KVMs4 Software.

• Double-click the KVMs4 icon.

To start the software on Linux from the application folder (the default location is /usr/lib/KVM_s4_software/), complete one of the following steps:

• If the /usr/lib directory is in the PATH, enter the command:

% ./KVM_s4_software

• Change directories to /usr/lib and enter the following command:

% ./KVM_s4_software

• If a desktop shortcut was created on installation, double-click the shortcut.

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2. Installation and startup

2.5 Configuring switches and user access to target devices

This section provides an overview of configuration steps. Details are provided in other chapters.

For switch-specific information, see the Installation and User’s Guide for the switch.

To add switches, complete the following steps:

1. Install the KVMs4 client software on one or more client computers.

2. Open the software on a client computer.

3. Use the Explorer to set unit properties, options, and other customization as

needed.

4. Configure the names of all target devices using the local GUI interface.

5. Repeat steps 3 through 6 for each switch you want to manage.

6. After one software environment is set up, select File-Database-Save to save

a copy of the local database with all the settings.

7. From the software on a second computer, select File-Database-Load and

browse to find the saved file. Select the file and then click Load. Repeat this step for each client computer that you want to setup.

8. To access a target device attached to an switch, select the target device in

the Explorer and click the Connect Video or Browse button to open a session (only the corresponding button for the selected target device is visible).

You can configure user accounts either through the software or through the switch integrated Web interface.

For how to use the Web interface to create user accounts, see the KVMs4 Switch Installation and User’s Guide.

To configure a switch, complete the following steps:

1. Connect a terminal or PC running the terminal emulation software to the

configuration port on the back panel of the switch using the supplied serial cable. The terminal should be set to 9600 baud, 8 bits, 1 stop bit, no parity, and no flow control.

2. Plug the supplied power cord into the back of the switch and then into an

appropriate power source.

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2.5 Configuring switches and user access to target devices

3. When the power is switched on, the Power indicator on the rear of the unit will blink for 30 seconds while performing a self-test. Press the Enter key to access the main menu.

To configure the KVMs4 Switch hardware:

1. You will see the Main menu with eleven options. Select option 1, Network Configuration.

2. Select option 1 to set your network speed. Once you enter your selection, you will be returned to the Network Configuration menu.

3. Select option 2 to open the IP Configuration menu.

4. Type the appropriate number to select one of the following types of IP addresses: 1: None, 2: IPv4 Static, 3: IPv4 Dynamic, 4: IPv6 Static, or 5: IPv6 Dynamic.

5. Select options 3-5 from the Terminal Applications menu, in turn, to finish configuring your switch for IP address, Netmask, and Default Gateway.

6. Once this is completed, type 0 (zero)to return to the main menu.

To configure the HTTP and HTTPS ports:

1. You will see the Main menu with eleven options. Select option 10, Set Web Interface Ports to open the Web Interface Port Configuration Menu.

2. Select option 1 to set the port numbers. Type the port numbers you wish to use for the HTTP port and the HTTPS port.

3. If the values are correct for your network, type Y and press the Enter key.

4. At the local user station, input the target device names.

Mouse Acceleration

If you are experiencing slow mouse response during a remote video session, deactivate mouse acceleration in the operating system of the target device and adjust mouse acceleration on each target device to Slow or None.

Web Interface Installation and Setup

Once you have installed a new switch, you can use the web interface to configure unit parameters and launch video sessions.

Supported Browsers

The web interface supports the following browsers:

• Microsoft Internet Explorer® version 6.0 or later

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2. Installation and startup

• Mozilla Firefox version 3.0 or later

Launching the On-Board Web Interface

To launch the web interface:

1. Open a web browser and type the IP address of the switch using the local web interface.

NOTE: If you changed the default HTTP/HTTPS ports in the serial console and are using an IPv4 address, use IP address format: https://<ipaddress>:<port#>, where “port#” is the number you specified in the serialconsole. If you are using an IPv6 address,use format: https://[<ipaddress>]:<port#>, where “port#” is the number you specified in the serial console. If you are using an IPv6 address, you must enclose the addressin square brackets.

2. The log in window opens. Type your username and password and click OK.

3. The web interface opens and displays the Connections tab.

NOTE: To use the web interface, Java Runtime Environment (JRE) version 1.6.0_11 or higher mustbe installedon your computer. The switch will attempt to detect Java on your PC. If Java is not installed, download it from http://www.java.com, then associate the JNLP file with Java WebStart.

Once you have logged into the web interface, you willnot have to log in again when launching new sessions unless you have logged out or your session has exceed the inactivitytimeout specified by the administrator.

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3. Explorer

3.1 About the Explorer

The Explorer is the main GUI interface for the software. You can view, access, manage, and create custom groupings for all supported units.

3.2 Window features

When you start the software, the main Explorer window opens. The Explorer window is divided into several areas: the View Selector buttons, the Group Selector pane, and the Unit Selector pane. The content of these areas changes, based on whether a target device or a switch is selected or what task is to be completed. Figure 3.1 shows the window areas; descriptions follow in 3.2.

Click one of the View Selector buttons to view the switching system organized by categories: Appliances, Devices, Sites, or Folders. The Explorer’s default display is user-configurable. For more information, see "Customizing the window display" on page 17.

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3. Explorer

Figure 3.1. Explorer Window Areas

Area Description

1 Menu bar: Providesaccess to many of the features in the software.

View Selector pane: Contains View Selector buttons for choosing the Explorer view. Clicking a button shows the switching system organized by the button category: Appliances, Devices, Sites, or Folders. You can configure which button isvisible by default.

Unit Selector pane: Contains the Search bar, Unit list, and Task buttons that correspond to the selected view or group.

Search bar: Gives you the abilityto search the database for the text entered in the Search field.

Task buttons: Represent tasks that can be executed. Some buttons are dynamic, based on the unit selected in the Unit list, while other buttons are fixedand always present.

6 Status bar: Displays the number of units shown in the Unit list.

Table 3.1: Explorer window areas

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3.3 Customizing the window display

If a selected switch is enabled for the web interface, two additional buttons appear at the bottom of the Explorer window: Resync and Configure Appliance.

Figure 3.2. Additional Explorer Buttons When a Switch is Enabled for the Web Interface

3.3 Customizing the window display

You can resize the Explorer window at any time. Each time you start the application, the Explorer window opens to its default size and location.

A split-pane divider that runs from top to bottom separates the Group Selector pane and the Unit Selector pane. You can move the divider left and right to change the viewing area of these two panes. Each time the Explorer is opened, the divider returns to its default location. See "Keyboard and mouse shortcuts" on page 71 for divider pane and tree view control shortcuts.

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3. Explorer

You can specify which view (Appliances, Devices, Sites, or Folders) is visible on startup or you can let the Explorer determine it. For more information, see "Selected view on startup" on page 30.

You can change the order and sorting of the Unit list by clicking the sort bar above the column. An upward-pointing arrow in a column header indicates that the list is sorted by that field name in ascending order. A downward-pointing arrow indicates the list is sorted by that field name in descending order.

3.4 Adding a switch

Before you can access the switch through the software, you must add it to the software database. After a switch is added, it is visible in the Unit list. You can either manually add or discover a switch.

To manually add a switch with an assigned IP address, complete the following steps:

1. Complete one of the following steps:

• Select File-New-Appliance from the Explorer menu.

• Click the New Appliance button.

The New Appliance Wizard opens. Click Next.

2. Select the type of switch you are adding. Click Next.

3. Click Yes to indicate that the switch has an assigned IP address, then click Next.

4. Type the IP address and click Next.

5. The software searches for the switch.

The software searches for the indicated unit as well as all the powered adapter cables and target device names you associated with it in the local interface, if any.

The Enter Cascade Switch Information window opens if the software detects an attached cascade switch. This window contains a list of all ports and adapter cable eIDs (Electronic Identification Numbers) retrieved from the switch and the tiered switch types to which they are connected, if any. When this window first opens, all switches are set to None. Detected switches have an icon next to the pull-down menu.

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3.4 Adding a switch

a. The Existing Cascaded Switches field contains all the current cascade

switch types defined in the database. Click Add, Delete, or Modify to alter the list.

b. Associate the applicable cascaded switch types from the pull-down

menus for each adapter cable that has a cascaded switch attached.

6. When you reach the final page of the Wizard, click Finish to exit the Wizard and return to the main window. The switch is now included in the Unit list.

To manually add a new switch with no assigned IP address, complete the following steps:

1. Complete one of the following steps:

• Select File-New-Appliance from the Explorer menu

• Click the New Appliance button.

The New Appliance Wizard opens. Click Next.

2. Click No to indicate that the switch does not have an assigned IP address, then click Next.

3. The Network Address window opens. Type the IP address, subnet mask (if using IPv4 mode) or prefix length (if using IPv6 mode), and gateway you wish to assign to the unit and click Next.

4. The software searches for any switches that do not have assigned IP addresses. Select the unit to add from the list of new switches that were found and then click Next.

5. The Configuring Appliance window indicates whether the IP information was configured. If the configuration is complete, the software searches for the new switch. Click Next.

The software also searches for all adapter cables and target device names associated with the switch.

The Enter Cascade Switch Information window opens if the software detects an attached cascade switch. This window contains a list of all ports and adapter cable eIDs retrieved from the switch and the cascade switch types to which they are connected, if any.

a. The Existing Cascaded Switches field contains all the current cascade

switch types defined in the database. Click Add, Delete, or Modify to alter the list.

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3. Explorer

b. Associate the applicable cascade switch type from the pull-down menus

for each adapter cable that has a cascade switch attached.

6. When complete, click Finish to exit the Wizard and return to the main window. The switch is now included in the Unit list.

To discover and add a switch by IP address, complete the following steps:

1. Select Tools-Discover from the Explorer menu. The Discover Wizard opens. Click Next.

2. The Address Range page opens. Complete one of the following steps:

• If using IPv4 mode, select Use IPv4 address range. Type the range of IP

addresses you wish to search on the network in the To Address and From Address boxes. Use IP address dot notation: xxx.xxx.xxx.xxx.

-or-

• If using IPv6 mode, select Use IPv6 subnet, and specify the IPv6 address

and network pre-fix. Use the IPv6 “address/prefix” format.

3. You may also change the default HTTP and HTTPS port numbers, if the switch has changed from the default on the serial console, by typing the new port numbers in the HTTP Port and HTTPS Port fields. Click Next to continue.

4. Complete one of the following steps:

• The Searching Network progress window opens. Progress text indicates

how many addresses have been probed from the total number specified by the range, and the number of switches found (for example, 21 of 100 addresses probed: 3 switches found). If one or more new switches are discovered, the Wizard shows the Select Appliances to Add page. From this page, you can select the switches to add to the local database.

-or-

• If no new switches were found (or if you clicked Stop), the Wizard shows

the No New Appliances Found page. You can try entering a different range to search or add the switches manually.

5. Select one or more switches to add and click the Add (>) icon to move the selection or selections to the Appliances to Add list. When the Appliances to Add list contains all the switches you want to add, click Next.

6. The Adding Appliances progress bar window opens. Once all of the switches have been added to the local database, the Discover Wizard Completed

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3.5 Accessing switches

page opens. Click Finish to exit the Wizard and return to the main window. The new switch is now visible in the Unitlist.

If one or more switches cannot be added to the local database for any reason, the Discover Wizard Not All Appliances Added page opens. This page lists all of the switches that you selected and the status for each. The status indicates if a switch was added to the local database and if not, why the process failed. Click Done when you are finished reviewing the list.

If a switch already exists in the database with the same IP address as a discovered unit, then the discovered unit is ignored and is not listed on the next Wizard page.

The Discover Wizard does not automatically find target devices attached to the switch.

3.5 Accessing switches

Clicking the Appliances button opens a list of the switches currently defined in the localdatabase. The Group Selector pane is visible if two or more switch types are defined. Click All Appliances or click on a folder to view all switches of a particular type.

A user name and password prompt opens if this is the first unit access attempt during the software session. After a unit is accessed, subsequent access attempts for any unit that uses the same user name and password credentials during this software session do not require a user name and password. The software provides credential caching that captures credentials upon first use and automates the authentication of subsequent unit connections.

To clear login credentials, open the Explorer and go to Tools-Clear Login Credentials.

To log in to a switch, complete the following steps:

1. Click the Appliances button in the Explorer.

2. Complete one of the following steps:

• Double-click on a switch in the Unit list.

• Highlight the name of a switch. On the web interface, click the Configure Appliance button.

• Right-click on a switch. A pull-down menu opens. Select either Manage Appliance or Configure Appliance from the pop-up menu.

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• Select a switch in the list and press Enter.

3. If a user name and password prompt opens, type the user name and password. [If this is the first switch access since initialization or reinitialization, the default user name is admin with the password admin.

4. Complete one of the following steps:

• Click OK to access the switch.

• Click Cancel to exit without logging in.

To exit the switch, complete one of the following steps:

• Click OK to save any changes and exit.

• Click Cancel to exit without saving any changes.

3.6 Accessing target devices

Clicking the Devices button opens a list of target devices such as servers, routers, and other managed equipment that is defined in the local database. The Group Selector pane is visible if two or more device types are defined. Click All Devices or click on a folder to view all target devices of a particular type.

To clear login credentials, in the Explorer go to Tools-Clear Login Credentials.

When you select a device and click the Connect Video button, the Video Viewer launches. The Video Viewer allows you full keyboard, video and mouse control over a device. If a URL has been defined for a given device, then the Browse button will also be available. The Browse button will launch the configured web browser, if any, or default browser to the defined URL for that device.

For more information, see "Customizing properties" on page 24 and "Customizing options" on page 29.

You can also scan through a customized list of devices using the Thumbnail Viewer. This view contains a series of thumbnail frames, each containing a small, scaled, non-interactive version of a device screen image. For more information, see "Using scan mode" on page 51.

To access a target device, complete the following steps:

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3.6 Accessing target devices

1. Click the Devices button in the Explorer.

2. Complete one of the following steps:

• Double-click on a target device in the list.

• Select a target device, and then click the connection button: Connect Video if connected to a switch or Browse if a URL is configured. Only the applicable button or buttons for the selected target device are visible.

• Right-click on the target device. Select the connection entry from the pop-up menu: Connect Video for a switch or Browse if a URL is configured. Only the applicable entry for the selected target device is visible.

• Select a target device in the Unit list and press Enter.

3. If a browser is used for access, no user name and password prompt opens.

If the Video Viewer is used for access, a user name and password prompt opens if this is the first access attempt during the software session.

After a unit is accessed, subsequent access attempts for any unit that uses the same user name and password credentials during this software session do not require a user name and password.

The configured access method for that target device opens in a new window.

To search for a target device in the local database:

1. Click the Devices button and insert the cursor in the Search field.

2. Type the search information. This could be a target device name or a property such as type orlocation.

3. Click the Search button. The results are included in the Unit list.

4. Complete one of the following steps:

• Review the results of the search.

• Click the Clear Results button to open the entire list again.

To auto search by typing in the Devices list:

1. Click the Devices button, then click on any item in the list.

2. Begin typing the first few characters of a target device name. The highlight moves to the first target device name beginning with those characters. To

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reset the search so you can find another target device, pause for a few seconds and then type the first few characters of the next target device.

If the target device you are attempting to access is currently being viewed by another user, and if you have greater privileges than the primary user and preemption has been configured by an administrator, you can preempt the user so you can have access to that target device, or request a shared session with that user. For more information, see "Using preemption" on page 45 and "Using digital share mode" on page 48.

Launching the VNC or RDP viewer

The Explorer supports user-defined Virtual Network Computing (VNC) and Remote Desktop Protocol (RDP) viewers. To launch either the VNC or RDP viewer, select the Server tab from the Explorer. Select a server from the units list, then click on either the VNC or RDP button at the bottom right of the screen.

3.7 Customizing properties

The Properties window in the Explorer contains the following tabs: General, Network, Information, if the selected unit is a device, Connections, and for viewer applications, VNC and RDP. Use these tabs to view and change properties for the selected unit.

General properties

In General Properties, you can specify a unit Name, Type (target device only), Icon, Site, Department, and Location. (To customize the Site, Department, and Location field labels, see "Custom field names" on page 30.)

To view or change general properties:

1. Select a unit in the Unit list.

2. Complete one of the following steps:

• Select View-Properties from the Explorer menu.

• Click the Properties button.

• Right-click on the unit. Select Properties from the pop-up menu.

• The General Properties window opens.

3. In the Name field, type a 1 to 32 character unique name. (This name is local to the software database; the switch database might contain a different name for this unit.)

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3.7 Customizing properties

4. The Type field is read-only for switches. For a target device, select a type from the pull-down menu or enter a 1 to 32 character type in the text field.

5. In the Icon field, select an icon from the pull-down menu.

6. In the Site, Department, and Location fields, select an entry from the pulldown menu or enter a 1 to 32 character Site, Department, or Location in the corresponding text field.

7. Complete one of the following steps:

• Click another tab to change additional properties.

• If finished, click OK to save the new settings.

• Click Cancel to exit without saving the new settings.

Network properties

For a switch, network properties include the address of the switch.

For a target device, network properties specify the URL to use when establishing a browser connection to the target device. When this field contains a value, the Browse button is visible in the Explorer task bar.

To view or change network properties:

1. Select a unit in the Unit list.

2. Complete one of the following steps:

• Select View-Properties from the Explorer menu.

• Click the Properties button.

• Right-click on the unit. Select Properties from the pop-up menu.

The Properties window opens.

3. Click the Network tab.

4. In the Address field (switches only), enter the switch address in IP dot notation or 1 to 128 character host name. You may use either an IPv4 or an IPv6 address. The address cannot be blank, a loopback address, all zeros or a duplicate address.

5. In the Browser URL field (devices only), enter a 1 to 256 character URL for establishing a browserconnection.

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6. Type the HTTP and HTTPS port numbers in the HTTP Port and HTTPS Port fields, respectively, if the port numbers were changed for the switch in the serial console.

7. Complete one of the following steps:

• Click another tab to change additional properties.

• If finished, click OK to save the new settings.

• Click Cancel to exit without saving the new settings.

Information properties

Information properties include description, contact phone number, and comment information. You can use these fields to store any information you require.

To view or change information properties:

1. Select a unit in the Unit list.

2. Complete one of the following steps:

• Select View-Properties from the Explorer menu.

• Click the Properties button.

• Right-click on the unit. Select Properties from the pop-up menu.

The Properties window opens.

3. Click the Information tab. You can enter any information in the following fields.

a. In the Description field, enter 0 to 128 characters.

b. In the Contact field, enter 0 to 128 characters.

c. In the Contact Phone Number field, enter 0 to 64 characters.

d. In the Comment field, enter 0 to 256 characters.

4. Complete one of the following steps:

• Click another tab to change additional properties.

• If finished, click OK to save the new settings.

• Click Cancel to exit without saving the new settings.

Connections properties

Connections properties are available only for target devices and are read-only. The display indicates the physical connection path that is used to access this

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3.7 Customizing properties

target device and the connection type, such as video.

To view connections properties:

1. Select a target device in the Unit list.

2. Complete one of the following steps:

• Select View-Properties from the Explorer menu.

• Click the Properties button.

• Right-click on the unit. Select Properties from the pop-up menu.

The Properties window opens.

3. Click the Connections tab to view the connections of the server. Connections properties are available only for servers and are read-only. The display indicates the physical connection path that is used to access this device and the connection type, such as video.

4. When finished, click OK or Cancel to close the window.

VNC Properties

When you indicate a user-specified VNC application, you may include its command line arguments. A selection of macros is available for placement in the command line; this may be useful for automatic replacement of variables such as IP address, port number, user name and password. For VNC commands that do not provide their own GUI, such as those for computers running Windows, Linux and Unix® operating systems, you can launch the VNC application from within an OS command window.

To change VNC properties:

1. Select a switch or server in the unit list.

2. Select View-Properties from the Explorer.

— or — Click the Properties task button. — or — Right-click on the unit. Select Properties from the pop-up menu. The Properties dialog box appears.

3. Click the VNC tab.

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4. For servers only, in the IP Address field, enter an IP address in dot notation or a 1-128 character domain name. You may use either an IPv4 or IPv6 IP address. Duplicate addresses are allowed. Spaces are not allowed.

5. In the Port field, enter a port number in the range 23-65535. If blank, port 23 is used.

6. Enable or disable the Use Default check box. When this setting is enabled, the default global setting specified in Options will be used and all other portions of the VNC Application to Launch area are disabled.

7. Enter the directory path and name or click the Browse button to locate the path and name.

8. Enter command line arguments in the box below the path and name.

— or — To insert a predefined macro at the cursor location in the command line,

click the Insert Macro list box and select a macro from the drop-down menu. The Explorer will automatically replace these variables when the application runs.

9. Enable or disable the Launch in command window check box. When enabled, the user-specified VNC application will be launched from within an OS command window.

10. Complete one of the following steps:

• Click another tab to change additional properties.

• If finished, click OK to save the new settings.

• Click Cancel to exit without saving the new settings.

RDP Properties

When you indicate a user-specified RDP application, you may include its command line arguments. A selection of macros is available for placement in the command line; this may be useful for automatic replacement of variables such as IP address, port number, user name and password. For RDP commands that do not provide their own GUI, such as those for computers running Windows, Linux and Unix operating systems, you can launch the RDP application from within an OS command window.

To change RDP properties:

1. Select a switch or server in the unit list.

2. Select View-Properties from the Explorer.

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3.8 Customizing options

— or — Click the Properties task button. — or — Right-click on the unit. Select Properties from the pop-up menu. The Properties dialog box appears.

3. Click the RDP tab.

4. For servers only, in the IP Address field, enter an IP address in dot notation or enter a 1-128 character domain name. You may use either an IPv4 or IPv6 IP address. Duplicate addresses are allowed. Spaces are not allowed.

5. In the Port field, enter a port number in the range 23-65535. If blank, port 23 is used.

6. Enable or disable the Use Default check box. When enabled, the default global setting specified in Options will be used and all other portions of the RDP Application to Launch area are disabled.

7. Enter the directory path and name or click the Browse button to locate the path and name.

8. Enter command line arguments in the box below the path and name.

— or — To insert a predefined macro at the cursor location in the command line,

click the Insert Macro list box and select a macro from the drop-down menu. The Explorer will automatically replace these variables when the application runs.

9. Enable or disable the Launch in command window check box. When enabled, the user-specified RDP application will be launched from within an OS command window.

10. Complete one of the following steps:

• Click another tab to change additional properties.

• If finished, click OK to save the new settings.

• Click Cancel to exit without saving the new settings.

3.8 Customizing options

Set general options for the Explorer in the Options window. General options include custom field names, selected view on startup, browser application, and

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DirectDraw support. You can customize options for the Explorer, including custom name fields, default view, and default browser.

Custom field names

In the Custom field labels area, you can change the Site, Department, and Location headings that are visible in the Group and Unit Selector panes. You can group units in ways that are meaningful to you. The Department field is a subset of Site.

To change custom field names:

1. Select Tools-Options from the Explorer menu. The General Options window opens.

2. In the Custom field labels area, select a field label to modify and click the Modify button. The Modify Custom Field Label window opens. Remember that the Department field is a subset of the Site field, even if it is renamed. Type the 1 to 32 character singular and plural versions of the new field label. You can use embedded spaces but not leading or trailing spaces. You cannot use blank field labels.

3. Click OK to save the settings or Cancel to exit without saving the assignment.

Selected view on startup

The Selected view on startup option specifies the view that is visible when the software opens, either Appliances, Devices, Sites, or Folders. You can select a view or let the Explorer determine the view. When you let the Explorer determine the view, the Devices view is visible if you have one or more target devices defined. If you do not, the Appliances view is visible.

To view or change the selected view on startup:

1. Select Tools-Options from the Explorer menu. The General Options window opens.

2. Complete one of the following steps:

• If you want the Explorer to determine the best view on startup, select the

Default check box.

• If you want to specify which view opens on startup, clear the Default

check box and select Appliances, Devices, Sites, or Folders from the pull-down menu.

3. Complete one of the following steps:

• Click another tab to change additional properties.

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3.8 Customizing options

• If finished, click OK to save the new settings.

• Click Cancel to exit without saving the new settings.

Default browser

The Browser option specifies the browser application that opens when you click the Browse button for a target device that has URL defined, or when the software's online help is opened. You can either enable the default browser application of the current computer or select among other availablebrowsers.

To view or change the default browser:

1. Select Tools-Options from the Explorer menu. The General Options window opens.

2. Complete one of the following steps:

• In the Browser field, select the Launch Default Browser check box to

specify the default browser.

• Clear the Launch Default Browser check box. Click the Browse button

and select a browser executable on the computer. You can also enter the full path name of the browserexecutable.

3. Complete one of the following steps:

• Click another tab to change additional properties.

• If finished, click OK to save the new settings.

• Click Cancel to exit without saving the new settings.

DirectDraw support (Windows only)

The DirectDraw option affects operation of the Video Viewer when running on Windows operating systems. The software supports DirectDraw, a standard that you can use to directly manipulate video display memory, hardware blitting, hardware overlays, and page flipping without the intervention of the Graphical Device Interface (GDI). This can result in smoother animation and improvement in the performance of display-intensive software.

However, if the machine has a software cursor or pointer shadow enabled, or if the video driver does not support DirectDraw, you can experience a flicker in the mouse cursor when over the title bar of the Video Viewer. You can either disable the software cursor or pointer shadow, load a new target device driver for the video card, or disable DirectDraw.

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To view or change DirectDraw support:

1. Select Tools-Options from the Explorer menu. The General Options window opens.

2. In the DirectDraw field, select or clear the DirectDraw check box.

3. Complete one of the following steps:

• Click another tab to change additional properties.

• If finished, click OK to save the new settings.

• Click Cancel to exit without saving the new settings.

HTTP/HTTPS options

The switch and the Explorer use port 80 as the default HTTP port and port 443 as the default HTTPS port. You can change the default port numbers used in the HTTP/HTTPS Ports tab of the Options dialog box.

To change HTTP/HTTPS options:

1. Select Tools-Options from the Explorer menu. The Options dialog box appears.

2. Click the HTTP/HTTPS Ports tab.

3. Enter the appropriate ports in the HTTP Port and HTTPS Port fields.

4. Complete one of the following steps:

• Click another tab to change additional properties.

• If finished, click OK to save the new settings.

• Click Cancel to exit without saving the new settings.

VNC options

The Explorer supports a user-defined VNC viewer through the properties page. In the VNC tab you can search for a user-specific VNC application and include its command line arguments. A selection of macros is available for placement in the command line; this may be useful for automatic replacement of variables such as IP address, port number, user name and password. For VNC commands that do not provide their own GUI, such as those for computers running standard Windows, Linux and Unix operating systems, you may have the VNC application launch from within an OS command window.

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3.8 Customizing options

The switch will attempt to detect if Java is already installed on your PC. If itisnot, in order to use the web interface, download the latest version of JavaRuntime Environment from http://www.java.com and associate the JNLP file with Java WebStart.

To change VNC options:

1. Select Tools-Options from the Explorer. The Options dialog box appears.

2. Click the VNC tab.

3. In the VNC Application to Launch field, enter the directory path and name or click the Browse button to locate the path and name.

4. Enter command line arguments in the box below the path and name.

— or —

To insert a predefined macro at the cursor location in the command line, click the Insert Macro list box and select a macro from the drop-down menu. The Explorer will automatically replace these variables when the application runs.

5. Enable or disable the Launch in command window by marking or clearing the check box. When enabled, the user-specified VNC application will be launched from within an OS command window.

6. Complete one of the following steps:

• Click another tab to change additional properties.

• If finished, click OK to save the new settings.

• Click Cancel to exit without saving the new settings.

RDP options

The Explorer supports a user-defined RDP viewer through the properties page. In the RDP tab you can search for a user-specific RDP application and you may include its command line arguments. A selection of macros is available for placement in the command line; this may be useful for automatic replacement of variables such as IP address, port number, user name and password. For RDP commands that do not provide their own GUI, such as those for computers running Windows, Linux and Unix operating systems, you can launch the RDP application from within an OS command window.

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To change RDP options:

1. Select Tools-Options from the Explorer. The Options dialog box appears.

2. Click the RDP tab.

3. In the RDP Application to Launch field, enter the directory path and name or click the Browse button to locate the path and name.

4. Enter command line arguments in the box below the path and name.

— or — To insert a predefined macro at the cursor location in the command line,

click the Insert Macro list box and select a macro from the drop-down menu. The Explorer will automatically replace these variables when the application runs.

5. Enable or disable the Launch in command window by marking or clearing the check box. When enabled, the user-specified RDP application will be launched from within an OS command window.

6. Complete one of the following steps:

• Click another tab to change additional properties.

• If finished, click OK to save the new settings.

• Click Cancel to exit without saving the new settings.

3.9 Managing folders

Use folders to create a customized organizational system for groups of units. For example, you might create a folder for critical target devices or for remote target devices. Folders are listed under the Folders button in the Explorer. You can name and structure folders in any way youchoose.

To create a folder, complete the following steps:

1. Select the Folders button.

2. Complete one of the following steps:

• Click on the top-level Folders node and select File-New-Folder.

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3.10 Assigning units

• To create a nested folder, click on an existing folder and select FileNew-Folder in the Explorer menu. The New Folder window opens.

3. Type a 1 to 32 character name. Folder names are not case sensitive. You can use embedded spaces but not leading or trailing spaces. You cannot use duplicate folder names at the same level, but you can use duplicate folder names on different levels.

4. Click OK. The new folder is listed in the Group Selector pane.

To assign a unit to a folder, see "Assigning units" on page 35. To rename or delete a folder, see "Renaming" on page 37 and "Deleting" on page 36.

3.10 Assigning units

After you have created a new Site, Location, or Folder, you can assign a unit to that organization. The Assign menu item is only enabled when a single unit is selected in the Unit list (the custom assignment targets are defined in the General Properties window).

There are three ways to assign a unit to a Site, Location, or Folder: editing the unit Properties window, using the Assign function, or dragging and dropping.

To assign a unit to a Site, Location, or Folder using the Properties window:

1. Select a unit in the Unit list.

2. Complete one of the following steps:

• Select View-Properties from the Explorer menu.

• Click the Properties button. The Properties window opens.

3. Click the General tab. Select the Site, Department, or Location to which you want to assign the unit.

4. Complete one of the following steps:

• Click OK to save the assignment.

• Click Cancel to exit without saving the assignment.

To assign a unit to a Site, Location, or Folder using the Assign function:

1. Select a unit in the Unit list.

2. Complete one of the following steps:

• Select Edit-Assign from the Explorer menu.

• Click the Assign To button.

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• Right-click on a unit and select Assign To from the pop-up menu.

The Assign To window opens.

3. In the Category pull-down menu, select Site, Location, or Folder.

4. In the Target list, select the assignment you want to designate. The target list is empty if no Site, Location, or Folder has been defined in the local database.

5. Complete one of the following steps:

• Click OK to save the assignment.

• Click Cancel to exit without saving the assignment.

To assign a unit to a Site, Location, or Folder using drag and drop:

1. To use drag and drop, click and hold on a unit in the Unit list.

2. Drag the item on top of a folder icon (node) in the tree view of the Group Selector pane. Release the mouse button.

3. The item is now visible in the Unit list when you click that node.

A unit cannot be moved to All Departments, All Units, or the root Sites node. Units can only be moved one at a time.

3.11 Deleting

The delete function works according to what is currently selected in the Group and Unit Selector panes. When you select and delete a unit in the Unit list, it is removed from the local database. When you select and delete an item in the tree view of the Group Selector pane, you can delete Server Types, Sites, Departments, or Folders; however, none of the actions result in units being deleted from the local database.

To delete a unit:

1. Select the unit or units to delete from the Unit list.

2. Complete one of the following steps:

• Select Edit-Delete from the Explorer menu.

• Right-click on a unit and select Delete from the pop-up menu.

• Press the Delete key on the keyboard.

3. A window prompts you to confirm the number of units you want to delete. If you are deleting a switch, the window includes a Delete Associated Devices

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3.12 Renaming

check box. Select or clear the check box as needed. If you do not delete the associated target devices, they are still visible in the target devices list but you cannot connect to them unless they have a URL assigned, in which case you can connect to the target device using a browser.

4. Complete one of the following steps:

• Click Yes to confirm the deletion. You might receive additional message prompts, depending on the configuration. Respond as needed. The units are deleted.

• Click No to cancel the deletion.

To delete a target device Type, Site, Department, or Folder:

1. Select the target device Type, Site, Department, or Folder to delete from the Group Selector pane.

2. Complete one of the following steps:

• Select Edit-Delete from the Explorer menu.

• Press the Delete key on the keyboard.

3. You are prompted to confirm the number of units that are affected by this deletion. Complete one of the following steps:

• Click Yes to confirm the deletion. You might receive additional message

prompts, depending on the configuration. Respond as needed. The element is deleted.

• Click No to cancel the deletion.

3.12 Renaming

The rename function works according to what is currently selected. You might select and rename a switch or a target device from the Unit list. You can select and rename unit Types, Sites, Departments, and Folder names in the tree view of the Group Selector pane.

To rename a unit Type, Site, Department, or Folder:

1. Complete one of the following steps:

• Select a unit from the Unit list.

• In the Group Selector pane, select the unit Type, Site, Department, or

Folder torename.

2. Complete one of the following steps:

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• Select Edit-Rename from the Explorer menu.

• Right-click on the unit Type, Site, Department, or Folder in the Unit list and select Rename from the pop-up menu. The Rename window opens.

3. Type a 1 to 32 character name. You can use embedded spaces but not leading or trailing spaces. (This name is local to the software database; the switch database might contain a different name for this unit.)

4. Complete one of the following steps:

• Click OK to save the new name.

• Click Cancel to exit without saving changes.

For a unit Type, Site, Department, or Folder, you cannot use duplicate names, including the same name with different cases, with two exceptions: department names can be duplicated on different sites and folder names can be duplicated on different levels.

3.13 Managing the software database

Each computer running the software contains a local database that records the information that you enter about the units. If you have multiple computers, you can configure one computer and then save a copy of this database and load it into the other computers to avoid unnecessarily reconfiguring each computer. You can also export the database for use in another application.

Saving and loading a database

You can save a copy of the local database and then load it back to the same computer where it was created, or onto another computer running the software. The saved database is compressed into a single Zip file.

While the database is being saved or loaded, you cannot use or modify the database. You must close all other windows, including target device session windows. If other windows are open, a message prompts you to either continue and close all open windows or quit and cancel the database save process.

To save a database:

1. Select File-Database-Save from the Explorer menu. The Database Save window opens.

2. Enter a file name and select a location to save the file.

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3.13 Managing the software database

3. Click Save. A progress bar is visible during the save. When finished, a message indicates that the save is complete and you are returned to the main window.

To load a database:

1. Select File-Database-Load from the Explorer menu. The Database Load window opens.

2. Browse to select a database to load.

3. Click Load. A progress bar is visible during the load. When finished, a message indicates that the load is complete, and you are returned to the main window.

Exporting a database

You can export fields from the local database to a Comma Separated Value (CSV) file or Tab Separated Value (TSV) file. The following database fields are exported:

Appliance flag Type Name Address Custom Field 1 Custom Field 2 Custom Field 3 Description Contact Name Contact Phone Comments Browser URL

The first line of the exported file contains the column names for the field data. Each additional line contains the field data for a unit. The file contains a line for each unit defined in the local database.

To export a database:

1. Select File-Database-Export from the Explorer menu. The Database Export window opens.

2. Type a file name and browse to the location to save the exported file.

3. Click Export. A progress bar is visible during the export. When finished, a message indicates that the export is complete, and you are returned to the main window.

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4. Video Viewer

4.1 About the Video Viewer

The Video Viewer is used for connecting to target devices on KVM s4 switches.

When you connect to a target device using the KVMs4 client software, the desktop of the device is visible in a separate Video Viewer window. You can see both the local cursor and the target device cursor. You can select the Toolbar Align local cursor button to enable a single cursor mode, so that only the target device cursor is visible.

From the viewer window, you can access all the normal functions of the target device as if you were sitting in front of it. You can also perform viewer-specific tasks such as sending macro commands to the target device.

If the target device you are attempting to access is currently being viewed by another user, you can be presented with session sharing options depending on how the administrator has configured KVM sessions and depending on your access rights.

Session sharing options

Session sharing can be configured by Admin and other users with Appliance Administrator or User Administrator rights. The first user with a KVM session with a target device is called the primary user. If another (secondary) user attempts to start a KVM session with the same target device, options for the secondary user depend on the following two conditions:

• The access rights of the two users

• Whether an administrator has configured global connection sharing

Automatic Sharing, Exclusive Connections, and Stealth Connections all are configurable options that require connection sharing to be enabled.

Term Definition

Automatic Sharing

Secondary users can share a KVM session without first requesting permission from primary users.

Exclusive Connection

Primary users can designate a KVM session as an exclusive connection that cannot be shared.

Table 4.1: Session sharing definitions

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4. Video Viewer

Term Definition

Stealth Connection

A stealth connection allows undetected viewing of KVM sessions. A secondary user with Appliance Administrator rights can create a stealth connection to any KVM session. A secondary user with User Administrator rights can create a stealth connection when the access rights of the secondary user are the same asor higher than the rights of the primary user. Stealth permissionsfollow preemption permissions.

Preempt mode

A secondary user with Appliance Administrator rights can preempt a session. a secondary user with User Administrator rights can preempt a session onlywhen the accessrights of the secondary user are the same as or higher than the rights of the primary user.

If you are an administrator, you can share a KVM session and preempt the session. If session sharing and stealth connections are enabled, an administrator can observe the session in stealth mode. For more information about access rights and session types, see "Video session indicators in the toolbar" on page

44.

Video Viewer window

The following figure shows a Video Viewer window and the default arrangement of buttons on the toolbar. (The arrangement and the types of buttons are user configurable.)

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4.1 About the Video Viewer

Figure 4.1. Video Viewer Window

Callout Description

1 Menu and toolbar.

Thumbtack icon: When the thumbtack is locked, the toolbar isvisible. When the thumbtack is unlocked, the toolbar isvisible onlywhen the mouse hovers over it.

Single Cursor Mode button: Hides the localcursor and displaysonly the target device cursor. Useful when administrators do not to reset mouse acceleration on each target device.

4 Refresh Video button.

Align Local Cursor button: Re-establishes tracking of the local cursor to the target device cursor.

6 User-selected buttons and macro commands.

7 Connection Status indicator.

8 Target device desktop.

Table 4.2: Video Viewer Window Areas

To access the Video Viewer:

1. Click the Devices button in the Explorer.

2. Complete one of the following steps:

• Double-click on the target device in the Unit list.

• Select the target device, then click the Connect Video button.

• Right-click on the target device. Select Connect Video from the pop-up

menu.

• Select the target device and press Enter.

If the target device is not being viewed by another user, the Video Viewer opens in a new window. If the target device is being accessed by another user, you can have the option to preempt the session, share the session, or observe the session in stealth mode, depending on session sharing configuration and your access rights.

If you are not currently logged into the target device, a login prompt appears.

3. Log in if needed.

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4. Video Viewer

Important: A user name and password are not required for any subsequent access attempts if you do not log out, unless the system times you out.

To close a Video Viewer session, complete one of the following steps:

• Select File-Exit from the Video Viewer menu.

• Click X to close the Video Viewer session.

Video session indicators in the toolbar

The current type of session is indicated by an icon on the right side of the Video Viewer toolbar.

Session types Icons Description

Active (normal)

A normal KVM session that isnot exclusive and isnot being shared.

Locked (normal)

A normal KVM session and a VM session locked together.The administrator has configured lockingof KVM and Virtual Media (VM) sessions. The KVM session cannot be shared or preempted, and it is not subject to inactivitytimeout. It can be terminated by an administrator. For more information, see "Using virtual media" on page 60.

Exclusive

An exclusive KVM session that cannot be shared. It can be preempted or observed in stealth mode by an administrator.

Active sharing:

(primary)

A shared KVM session whose user is the first (primary) user to connect to the target device. The session is being shared with a secondary user or users.

Active sharing:

(secondary)

A shared KVM session whose user is a secondary user.

Passive sharing

A shared KVM session whose secondary user can view the video ouput, but who isnot allowed keyboard and mouse control over the target device.

Table 4.3: Video Session Type Icons

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4.2 Using preemption

Session types Icons Description

Stealth

A KVM session in which the secondary user isable to view the video output of the target device without the permission or knowledge of the primary user. The user cannot have keyboard and mouse control over the target device. Available for administrators only.

Scanning

A session during whichthe current user is able to monitor up to 16 target devices in thumbnailview. No status indicator icon isvisible when in scan mode.

4.2 Using preemption

Secondary users with administrator access rights that are equal to or greater than those of the primary user rights can preempt a KVM session, if an administrator has enabled session preemption.

All users sharing the session that is being preempted are warned, unless the target device is connected to an RCM switch. A primary user with administrator access rights that are equal to those of the secondary user can reject the preemption.

4.2 outlines the preemption scenarios and detailed scenarios in which

preemption requests can be rejected.

Current user Preempted by Preemption can be rejected

User Local user No

User User administrator No

User

Appliance administrator

Local user Yes

Appliance administrator

Yes

User administrator Local user No

User administrator User administrator Yes

Table 4.4: Preemption scenarios

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4. Video Viewer

Current user Preempted by Preemption can be rejected

User administrator

Appliance administrator

Local user User administrator Yes

Local user

Appliance administrator

Yes

Preemption of a user by an administrator

If an administrator attempts to access a target device that is being accessed by a user, a message requests that the administrator wait while the user is informed that their session will be preempted. The user cannot reject the preemption request and will be disconnected. The time period given before disconnection is defined by the Video session preemption timeout setting in the Global-Sessions category.

Preemption of a local user/administrator by an administrator

If an administrator attempts to access a target device that is being accessed by the local user or by another administrator with equal privileges, the currently connected user can accept or reject the preemption request. A message asks the connected local user or administrator whether they want to accept the preemption request. If the preemption request is rejected, a message is displayed informing the administrator that their request has been rejected and that they cannot access the target device.

In scenarios where a preemption request can be rejected, the Session Preemption Request window opens. Use this window to accept the preemption request by clicking the Accept button, or reject the preemption request by clicking the Reject button or by closing the window.

To preempt the current user:

1. Click the Devices button in the Explorer.

2. Complete one of the following steps:

• Double-click on the target device in the Unit list.

• Select the target device, then click the Connect Video button.

• Right-click on the target device. Select Connect Video from the pop-up menu.

• Select the target device and press Enter.

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4.3 Using exclusive mode

When another user is viewing this target device, a message indicates that the target device is already involved in a KVM session.

If the switch has connection sharing enabled, you are given the option to share the session. For information about connection sharing, see "Using preemption" on page 45. If your access rights (as compared with those of the primary user) allow it, you are prompted to either share or preempt the existing session.

3. If the option is available, select Preempt.

4. Complete one of the following steps:

• Click OK or Yes. A preemption notification is sent to the primary user. Depending on your access rights, the primary user might be able to reject the preemption.

• Click No to let the primary user retain the connection.

5. If the preemption completes, the Video Viewer of the target device session opens.

4.3 Using exclusive mode

If session sharing and exclusive connections are enabled, you can create an exclusive KVM session. When operating a session in exclusive mode, you cannot receive any share requests from other users. However, administrators can choose to preempt (or terminate) the session or monitor the session in stealth mode.

To enable exclusive KVM sessions on a switch:

1. Click the Appliances button in the Explorer.

2. Complete one of the following steps:

• Double-click on a KVM s4 switch in the Unit list.

• Select a KVMs4 switch from the Unit list, then click the Manage

Appliance button.

• Right-click on a KVMs4 switch in the Unit list. Select Manage Appliance

from the pop-up menu.

• Select a KVMs4 switch in the Unit list and press Enter.

3. Select the Global-Sessions subcategory.

4. Select the Enable Shared Sessions check box in the Connection Sharing area.

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4. Video Viewer

5. Select Exclusive Connections in the Connection Sharing area.

Only the primary user of a shared connection or the only user of a non-shared session can access the Video Viewer in exclusive mode.

To access the Video Viewer in exclusive mode:

1. Open a KVM session to a target device.

2. Select Tools-Exclusive Mode from the Video Viewer toolbar.

3. If the KVM session is currently shared, only the primary user can designate the session as exclusive. A message warns the primary user that secondary sessions will be terminated if an exclusive session is invoked.

Complete one of the following steps:

• Select Yes to terminate the sessions of the secondary users.

• Select No to cancel the exclusive mode action.

Secondary users cannot share the exclusive KVM session. However, administrators or users with certain access rights can still terminate the session.

4.4 Using digital share mode

Multiple users can view and interact with a target device using digital share mode. When a session is shared, the secondary user can be an active user with keyboard and mouse control or a passive user that does not have keyboard and mouse control.

To configure a switch to share KVM sessions:

1. Click the Appliances button in the Explorer.

2. Complete one of the following steps:

• Double-click on a KVM s4 switch in the Unit list.

• Select a KVMs4 switch from the Unit list, then click the Manage

Appliance button.

• Right-click on a KVMs4 switch in the Unit list. Select Manage Appliance

from the pop-up menu.

• Select a KVMs4 switch in the Unit list and press Enter.

3. Select the Global-Sessions subcategory.

4. Select Enable Share Mode in the Connection Sharing area.

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4.4 Using digital share mode

5. You can choose to select Automatic Sharing. This enables secondary users to automatically share a KVM session without first requesting permission from the primary user.

To share a digital connection, complete the following steps:

1. Click the Devices button in the Explorer.

2. Complete one of the following steps:

• Double-click on the target device in the Unit list.

• Select the target device, then click the Connect Video button.

• Right-click on the target device. Select Connect Video from the pop-up

menu.

• Select the target device and press Enter.

When another user is viewing this target device, a message indicates that the target device is already involved in a KVM session.

If connection sharing is enabled on the switch and your access rights (as compared with those of the primary user) allow it, you are prompted to either share or preempt the existing session.

3. If the option is available, select Share.

4. Complete one of the following steps:

• Click OK or Yes. If Automatic Sharing is not enabled, a share request is

sent to the primary user, who can accept the share request as either an active or passive (read-only) session, or reject the share request entirely.

• Click No to cancel the share request.

If the primary user accepts the share request, or if Automatic Sharing is enabled, a KVM session to the target device session opens, and the session type icon within the new Video Viewer window indicates if the session status is active or passive. If the request is rejected, a message indicates that the request was denied. Administrators have several options at this point. They can either try to connect again and preempt the session or connect in stealth mode, or they can terminate the session entirely.

If you are not prompted to connect in share mode, either the switch to which the target device is connected is not configured to allow digital share mode sessions or it is not a KVM s4 switch.

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4. Video Viewer

4.5 Using stealth mode

Administrators can connect to a target device in stealth mode to view the video output of a remote user undetected. When in stealth mode, the administrator does not have keyboard or mouse control over the target device.

To enable stealth KVM sessions on a switch:

1. Click the Appliances button in the Explorer.

2. Complete one of the following steps:

• Double-click on a KVM s4 switch in the Unit list.

• Select a KVMs4 switch from the Unit list, then click the Manage Appliance button.

• Right-click on a KVMs4 switch in the Unit list. Select Manage Appliance from the pop-up menu.

• Select a KVMs4 switch in the Unit list and press Enter.

3. Select the Global-Sessions subcategory.

4. Select Stealth Connections in the Connection Sharing area.

To monitor a target device in stealth mode:

1. Click the Devices button in the Explorer.

2. Complete one of the following steps:

• Double-click on the target device in the Unit list.

• Select the target device, then click the Connect Video button.

• Right-click on the target device. Select Connect Video from the pop-up menu.

• Select the target device and press Enter.

3. If another user is already viewing this target device, a message indicates that the target device is already involved in a KVM session.

If connection sharing and stealth connections are enabled on the switch and your access rights (as compared with those of the primary user) allow it, you are prompted to either share or preempt the existing session. If the option is available, select Stealth.

4. Complete one of the following steps:

• Click OK or Yes.

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4.6 Using scan mode

• Click No to cancel the stealth request.

A KVM session to the target device opens, and the administrator can view all video output of the target device while remaining undetected.

If Stealth is not listed as an option, one of the following conditions exist:

• the switch to which the target device is connected is not configured to allow Stealth Connections

• you do not have the necessary access rights (Stealth permissions follow Preemption permissions)

• the switch the target device is connected to is not a KVM s4 switch

4.6 Using scan mode

You can view multiple target devices using the scan mode Thumbnail Viewer. This view contains a series of thumbnail frames, each containing a small, scaled, non-interactive version of a target device screen image. The target device name and status indicator are visible below each thumbnail as follows:

• A green circle icon indicates that a target device is currently being scanned.

• A red X icon indicates that the last scan of the target device failed. The scan can have failed due to a credential or path failure (for example, the target device path on the switch was not available). The tool tip for the icon indicates the reason for the failure.

You can set up a scan sequence of up to 16 target devices to monitor. The scan mode moves from one thumbnail image to the next, logging into a target device and displaying an updated target device image for a specified length of time (View Time Per Server), before logging out of that target device and moving on to the next thumbnail image. You can also specify a scan delay between thumbnails (Time Between Servers). During the delay, you can see the last thumbnail image for all target devices in the scan sequence, but you won’t be logged into any target devices.

When you first open the Thumbnail Viewer, each frame is filled with a black background until a target device image is visible. An indicator icon at the bottom of each frame displays the target device status. The default thumbnail size is based on the number of target devices in the scan list.

Scan mode has a lower priority than an active connection. If a user is connected to a target device, that target device is skipped in the scan sequence, and scan mode proceeds to the next target device. No login error messages are visible.

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4. Video Viewer

After the interactive session is closed, the thumbnail is included in the scan sequence again.

You can disable a target device thumbnail from the scan sequence. The thumbnail image remains, but it is not updated until it is once again enabled.

Accessing scan mode

To access scan mode:

1. Select the Appliance, Devices, Sites, or Folders button in the Explorer window.

2. Select two or more target devices in the Unit list by pressing the Shift or Control key. The Scan Mode button is visible.

3. Click the Scan Mode button. The Thumbnail Viewer window opens.

Setting scan options

To set scan preferences:

1. Select Options-Preferences from the Thumbnail Viewer menu. The Preferenceswindow opens.

2. In the View Time Per Server field, enter the time each thumbnail is active during the scan, in the range of 10 to 60 seconds.

3. In the Time Between Servers field, enter the time the scan stops between each target device, in the range of 5 to 60 seconds.

4. Click OK.

To change the thumbnail size, complete the following steps:

1. Select Options-Thumbnail Size from the Thumbnail Viewer menu.

2. Select a thumbnail size from the cascaded menu.

Managing the scan sequence

To pause or restart a scan sequence:

1. Select Options-Pause Scan from the Thumbnail Viewer menu.

2. The scan sequence pauses at the current thumbnail if the Thumbnail Viewer has a scan in progress or restarts the scan if currentlypaused.

To disable a target device thumbnail in the scan sequence:

• Select a target device thumbnail. Select Thumbnail-<target device name>Enable from the Thumbnail Viewer menu. (The Enable menu item state can

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4.7 Adjusting the view

be toggled from checked (enabled) to unchecked (disabled) each time it is selected).

• Right-click on a target device thumbnail and select Disable from the pop-up menu. Updating of that thumbnail image stops until it is enabled again.

To enable a target device thumbnail in the scan sequence:

• Select a target device thumbnail. Select Thumbnail-<target device name>Enable from the Thumbnail Viewer menu. (The Enable menu item state can

be toggled from checked (enabled) to unchecked (disabled) each time it is selected).

• Right-click on a target device thumbnail and select Enable from the pop-up menu. Updating of that thumbnail image resumes.

If a target device is currently being accessed by a user, the Enable Scan menu is disabled for that target device thumbnail.

Using the Thumbnail Viewer

To open a session to a target device from the Thumbnail Viewer:

• Select a target device thumbnail. Select Thumbnail-<target device name>View Interactive Session from the Thumbnail Viewer menu.

• Right-click on a target device thumbnail and select View Interactive Session from the Thumbnail Viewer menu.

• Double-click on a target device thumbnail.

That target device desktop opens in a Video Viewer window.

To set target device credentials from the Thumbnail Viewer:

1. Complete one of the following steps:

• Select a target device thumbnail. Select Thumbnail-<target device

name>-Credentials from the Thumbnail Viewer menu.

• Right-click on a target device thumbnail and select Credentials from the

pop-up menu. The Login window opens.

• Double-click the thumbnail window.

2. Enter a user name and password for the target device.

4.7 Adjusting the view

Using menus or buttons in the Video Viewer window, you can:

• Align the mouse cursors.

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4. Video Viewer

• Refresh the screen.

• Enable or disable full screen mode.

• Enable automatic or manual scaling of the session image. With automatic scaling, the desktop window remains fixed and the target device image is scaled to fit the window. With manual scaling, a drop-down menu of supported image scaling resolutions is visible.

To align the mouse cursors, click the Align Local Cursor button in the Video Viewer toolbar. The local cursor aligns with the cursor on the target device.

If cursors drift out of alignment, turn off mouse acceleration on the target device.

To refresh the screen:

• Click the Refresh Image button in the Video Viewer toolbar.

• Select View-Refresh from the Video Viewer menu. The digitized video

image isregenerated.

To enable or disable full screen mode:

1. Complete one of the following steps:

• If you are using Windows, click the Maximize button in the upper right

corner of thewindow.

• Select View-Full Screen from the Video Viewer menu.

The desktop window is hidden and only the accessed target device desktop is visible. The screen is resized up to a maximum of 1600 x 1200 (standard) or 1680 x 1050 (widescreen). If the desktop has a higher resolution, then a black background surrounds the full screen image. The floating toolbar is visible.

2. Complete one of the following steps:

• To disable full screen mode, click the Full Screen Mode button on the

floating toolbar to return to the desktop window.

• Select View-Full Screen from the Video Viewer menu.

To enable automatic or manual scaling, complete one of the following steps:

• To enable automatic scaling, select View-Scaling-Auto Scale from the

Video Viewer menu. The target device image is scaled automatically.

• To enable manual scaling, select View-Scaling from the Video Viewer

menu, then select the dimension to scale the window.

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4.7 Adjusting the view

Additional video adjustment

Generally, the Video Viewer automatic adjustment features optimizes the video for the best possible view. However, you can fine tune the video with the help of your technical-support representative. Video adjustment is a global setting and applies to each target device you access.

The followingvideo adjustments should be made onlyon the advice and with the help of a Fujitsu TechnicalSupport representative.

To manually adjust the video quality of the window:

1. Select Tools-Manual Video Adjust from the Video Viewer menu. The Manual Video Adjust window opens. See Figure 4.2; descriptions follow the figure in "Additional video adjustment" on page 55.

2. Click the icon corresponding to the feature you want to adjust.

3. Move the slider bar and then fine tune the setting by clicking the Min (-) or Max (+) buttons to adjust the parameter for each icon pressed. The adjustments take effect immediately in the Video Viewer window.

4. When finished, click Close to exit the Manual Video Adjust window.

Figure 4.2. Manual Video Adjust Window

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4. Video Viewer

Area Description Area Description

1 Image capture width 9 Automatic video adjustment

Pixel sampling fine adjust

10 Refresh image

Image capture horizontal position

11 Adjustment bar

Image capture verticalposition

12 Video testpattern

5 Contrast 13 Performance monitor

6 Brightness 14 Closebutton

7 Noise threshold

8 Priority threshold

Table 4.5: Manual Video Adjust Window Areas

4.8 Adjusting mouse options

The Video Viewer mouse options affect cursor type, scaling, alignment, and resetting. Mouse settings are device-specific; that is, they can be set differently for each target device.

Cursor type

The Video Viewer offers five display choices for the local mouse cursor. You can also select no cursor or the default cursor.

To change the mouse cursor setting:

1. Select Tools-Session Options from the Video Viewer menu. The Session Options windowopens.

2. Click the Mouse tab.

3. Select a mouse cursor type in the Local Cursor area.

4. Click OK.

Scaling

You can select any of three preconfigured mouse scaling options or set custom scaling. The preconfigured settings are: Default (1:1), High (2:1) or Low (1:2), as follows:

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4.9 Adjusting general options

• In a 1:1 scaling ratio, every mouse movement on the desktop window sends an equivalent mouse movement to the target device.

• In a 2:1 scaling ratio, the same mouse movement sends a 2X mouse movement.

• In a 1:2 scaling ratio, the value is 1/2X.

To set mouse scaling:

1. Select Tools-Session Options from the Video Viewer menu. The Session Options window opens.

2. Click the Mouse tab.

3. To use one of the preconfigured settings, check the corresponding radio button in the Mouse Scaling area.

4. To set custom scaling, click the Custom radio button. The X and Y fields become enabled. Type a mouse scaling value in the X and Y fields. For every mouse input, the mouse movements are multiplied by the corresponding X and Y scaling factors. Valid input ranges are 0.25 to 3.00.

Single cursor mode

When using single cursor mode, the Video Viewer title bar will show the keystroke that should be pressed to exit this mode.

To change the terminating keystroke for single cursor mode:

1. Select Tools-Session Options from the Video Viewer menu. The Session Options window opens.

2. Click the Mouse tab.

3. Select the desired terminating keystroke from the drop down list in the Single Cursor Mode area.

4. Click OK.

4.9 Adjusting general options

The General tab in the Session Options window allows you to control Keyboard Pass-through in non-full screen mode, Menu Activation Keystroke, and Background Refresh.

To adjust general options:

1. Select Tools-Session Options from the Video Viewer menu. The Session Options windowopens.

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4. Video Viewer

2. Click the General tab.

3. Select the Keyboard Pass-through check box to enable Keyboard Passthrough, or clear the check box to disable Keyboard Pass-through. The Keyboard Pass-through check box is not selected by default. When Keyboard Pass-through is selected, all keystrokes except for Control-AltDelete are sent directly to the target device instead of the client computer.

4. Select a keystroke to use to activate the Video Viewer toolbar from the list in the Menu Activation Keystroke area.

5. If you want the Video Viewer to receive a constant stream of video data from the target device, select the Background Refresh check box. If you want the Video Viewer to receive data only when a change has occurred on the target device, clear the Background Refresh check box.

4.10 Adjusting the Video Viewer toolbar

You can add up to ten buttons to the toolbar. Use these buttons to provide easy access to defined function and keyboard macros. By default, the Align Local Cursor, Refresh Image, and Single Cursor Mode buttons are visible on the toolbar.

To add buttons to the toolbar:

1. Select Tools-Session Options from the Video Viewer toolbar. The Session Options windowopens.

2. Click the Toolbar tab.

3. Select the items you want to add to the Video Viewer toolbar.

4. Complete one of the following steps:

• Click OK to accept the changes and return to the Video Viewer main

window.

• Click X or Cancel to return to Video Viewer main window without making

changes.

Setting the Toolbar Hide Delay time

The toolbar disappears when you remove the mouse cursor unless the Thumbtack button has been clicked. You can change the interval between the removal of the mouse cursor and the disappearance of the toolbar by adjusting the Toolbar Hide Delay time.

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4.11 Using macros

To change the Toolbar Hide Delay time:

1. Select Tools-Session Options from the Video Viewer toolbar. The Session Options windowopens.

2. Click the Toolbar tab.

3. Complete one of the following steps:

• In the Toolbar Hide Delay field, type the number of seconds you want

the toolbar to be visible after the mouse cursor is removed.

• Using the Up and Down buttons, click to increase or decrease the

number of seconds you want the toolbar to be visible after the mouse cursor is removed.

4. Complete one of the following steps:

• Click OK to accept the changes and return to the Video Viewer.

• Click X or Cancel to return to Video Viewer without making changes.

4.11 Using macros

Use the Video Viewer macro function to:

• Send a macro from a predefined macro group. Macro groups for Windows, Linux and Sun are alreadydefined. Selecting from the available categories and keystrokes saves time and eliminates the risk of typographical errors.

• Change the macro group that is listed by default. This causes the macros in the specified group to be available in the Video Viewer Macros menu.

Macro group selection are device-specific; that is, it can be set differently for each target device.

Sending macros

To send a macro:

Select Macros from the Video Viewer menu and choose a macro from the list.

Selecting the macro group to display

You can select the macro group applicable to the operating system of the target device.

To display macro groups in the Macros menu, complete the following steps:

1. Select Macros-Display on Menu from the Video Viewer menu.

2. Select the macro group you want to list on the Video Viewer Macro menu.

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4. Video Viewer

3. The macro group you select will be displayed in the Video Viewer Macros menu the next time you open the Macros menu.

4.12 Using virtual media

With virtual media you can map a physical drive on the local client machine as a virtual drive on a target device. You can also add and map an ISO or diskette image file on the local client as a virtual drive on the target device.

You can have one DVD-ROM drive and one mass storage device mapped concurrently.

• A CD/DVD-ROM drive, or ISO disk image file is mapped as a virtual DVD drive.

• A diskette drive, diskette image file, USB memory device, or other media type is mapped as a virtual mass storagedevice.

Requirements

Virtual media is supported on KVM s4 switches.

The target device must be connected to the KVMs4 switch with a VMC adapter cable.

The target device must support the types of USB2-compatible media that you virtually map. In other words, if the target device does not support a portable USB memory device, you cannot map the local device as a virtual media drive on the target device.

You (or the user group to which you belong) must have permission to establish virtual media sessions or reserved virtual media sessions to the target device.

A KVMs4-1622 will support up to two concurrent virtual media sessions (including local and remote). A KVM s4-3242 will support up to four concurrent virtual media sessions (including local and remote). Only one virtual media session can be active to a target device at one time.

Sharing and preemption considerations

The KVM and virtual media sessions are separate; therefore, there are many options for sharing, reserving or preempting sessions.

For example, the KVM and virtual media sessions can be locked together. In this mode, when a KVM session is disconnected, so is the associated virtual media session. If the sessions are not locked together, the KVM session can be closed but the virtual media session remains active.

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4.12 Using virtual media

After a target device has an active virtual media session without an associated active KVM session, either the original user (User A) can reconnect or a different user (User B) can connect to that channel. You can set an option in the Virtual Media window (Reserved) that lets only User A access the associated target device with a KVM session.

If User B has access to that KVM session (the Reserved option is not enabled), User B could control the media that is being used in the virtual media session. In some environments, this might not be desirable.

By using the Reserved option in a tiered environment, only User A can access the lower switch and the KVM channel between the upper switch and lower switch is reserved for User A.

Preemption levels offer additional flexibility of combinations.

Virtual Media window

Use the Virtual Media window to manage the mapping and unmapping of virtual media. The window displays all the physical drives on the client computer that can be mapped as virtual drives (non-USB hard drives are not available for mapping). You can also add ISO and diskette image files and then map them using the Virtual Media window.

After a target device is mapped, the Details View of the Virtual Media window displays information about the amount of data transferred and the time elapsed since the target device was mapped.

You can specify that the virtual media session is reserved. When a session is reserved, and the associated KVM session is closed, another user cannot open a KVM session to that target device. If a session is not reserved, another KVM session can be opened. Reserving the session can also be used to make sure that a critical update is not interrupted by another user attempting to preempt the KVM session or by inactivity timeouts on the KVM session.

You can also reset the VMCadapter cable from the Virtual Media window. This action resets every form of USB media on the target device, and should therefore be used with caution, and only when the target device is not responding.

Virtual media session settings

Virtual media session settings include locking, mapped drives access mode, and encryption level settings for the supported KVM s4 switches.

lists and describes the virtual media session settings.

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4. Video Viewer

Setting Description

Locked

The Locked setting specifies whether a virtual media session is locked to the KVM session on the target device. When locking isenabled (which isthe default) and the KVM session is closed, the virtual media session also closes. When locking isdisabled and the KVM session is closed, the virtual mediasession remains active.

Mapped drives access mode

You can setthe access mode for mapped drivesto read-only. When the accessmode is read-only, you cannot write data to the mapped drive on the client computer. When the accessmode is not set as readonly,you can read and write data from or to the mapped drive.

If the mapped drive isread-only by design (for example, certain CD drives, DVD drives, or ISO images), the configured read-write access mode is ignored.

Setting the read-only mode can be helpfulwhen a read-write drive suchas a massstorage device or a USB removable media is mapped, and you want to prevent the user from writing data to it.

Encryption level

You can configure up to three encryption levelsfor virtual media sessions.Any combination isvalid. The choicesare: DES, 3DES and 128-bit SSL. The highest levelselected is used. The default is no encryption (no encryption levelsselected).

Table 4.6: Virtual Media Session Settings

Opening a virtual media session

The following procedures are valid only on KVMs4 switches that are connected with VMC adapter cables.

To open a virtual media session:

1. Open a Video Viewer session to the target device.

2. From the Video Viewer toolbar, select Tools-Virtual Media. The Virtual Media windowopens.

3. If you want to make this a reserved session, on the Virtual Media window click Details, then select the Reserved check box.

Mapping virtual media drives

To map a virtual media drives, complete the following steps:

1. Open a virtual media session from the Video Viewer toolbar by selecting

Tools-VirtualMedia.

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4.12 Using virtual media

2. To map a physical drive as a virtual media drive, complete the following steps:

a. In the Virtual Media window, select the Mapped check box next to the

drive or drives you want tomap.

b. If you want to limit the mapped drive to read-only access, select the

Read Only check box next to the drive prior to mapping the drive. If the virtual media session settings were previously configured so that all mapped drives must be read-only, this check box is already enabled and cannot bechanged.

You might want to select the Read Only check box if the session settings enabled read and write access, but you want to limit the access of a particular drive to read-only.

3. To add and map an ISO or diskette image as a virtual media drive, complete the following steps:

a. In the Virtual Media window, click Add Image.

b. The Common File Chooser window opens, with the directory containing

disk image files (ending in .iso or .img) visible. Select an ISO or diskette image file and click Open.

c. The file header is checked to make sure it is correct. If it is, the Common

File Chooser window closes and the chosen image file opens in the Virtual Media window, where it can be mapped by selecting the Mapped check box.

d. Repeat steps a through c for any additional ISO or diskette images you

want to add. You can add any number of image files (up to the limits imposed by memory), but you can only have one virtual DVD-ROM or virtual mass storage mapped concurrently.

If you attempt to map too many drives (one DVD and one mass storage device) or too many drives of a particular type (more than one DVD or mass storage device), a message is displayed. If you still want to map a new drive, you must first unmap an existing mapped drive, then map the newdrive. After a physical drive or image is mapped, it can be used on the target device.

To unmap a virtual media drive:

Eject the mapped drive from the target device. Clear the Mapped check box.

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4. Video Viewer

Displaying virtual media drive details

To display virtual media drive details:

1. In the Virtual Media window, click Details. The window expands to display the Detailstable. Each row indicates:

• Target Drive - Name used for the mapped drive, such as Virtual DVD 1

or Virtual DVD 2.

• Mapped to - Identical to Drive information that is listed in the Client View

Drive column.

• Read Bytes and Write Bytes - Amount of data transferred since the

mapping.

• Duration - Elapsed time since the drive was mapped.

2. To close the Details view, click Details again.

Resetting USB media devices

To reset all USB media devices on the target device, complete the following steps:

CAUTION: The USB reset feature resets every USB device on the target device, including the mouse and

keyboard. It should only be used when the target device is not responding.

1. In the Virtual Media window, click Details.

2. The Details View is visible. Click USB Reset.

3. A warning message indicates the possible effects of the reset. Click Yes to confirm the reset or No to cancel the reset.

4. To close the Details view, click Details again.

Closing a virtual media session

To close the Virtual Media window, complete the following steps:

1. Click Exit or X to close the window.

2. If you have any mapped drives, a message indicates that the drives will be unmapped. Click Yes to confirm and close the window or click No to cancel the close.

If you attempt to disconnect an active KVM session that has an associated locked virtual media session, a confirmation message indicates that any virtual media mappings will be lost.

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4.12 Using virtual media

See "Sharing and preemption considerations" on page 60 for information about other factors that can affect virtual media session closings.

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4. Video Viewer

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Appendix A: Updating the KVMs4 Client Software

For optimal operation of the switching system, make sure that you have the latest version of the KVM s4 client software, which is available from the Fujitsu web site.

To update the software, complete the followingsteps:

1. Go to http://www.ts.fujitsu.com

2. Double-click on the installer. The installer determines if a previous version of the software resides on the computer.

3. Complete one of the following steps:

• If no previous version has been detected and a window opens

to confirm the upgrade, click Continue.

• If a previous version is detected and a window opens alerting

you to another version of the product, click Overwrite to confirm the upgrade.

• Click Cancel to exit without upgrading the software.

4. Installation starts. The Program Files, Shortcuts, Environment Variables, and the Registry Entries (for Windows operating systems), are installed or overwritten with the new files and settings of the current version.

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Appendix A: Updating the KVMs4 Client Software

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Appendix B: Virtual media

Virtual media and USB 2.0 constraints

The virtual media feature of KVM s4 switches enables you to connect to the USB port of an attached computer. With this feature, a user located at the switch or using the remote software can access a local USB storage device, such as a USB CD/DVD-ROM drive, diskette drive, or flash drive, from an attached computer.

The VMCadapter cables are composite devices that address four functions: keyboard, mouse, DVD drive, and mass storage device. The CD/DVD drive and mass storage device will be present on the target device whether or not a virtual media session is mapped. If a media device is not mapped, it is shown without media present. When a virtual media device is mapped to the target device, the target device will be notified that media has been inserted. When the media device is unmapped, the target device will be notified that the media was removed. Therefore, the USB virtual device is not disconnected from the target device.

The adapter cable presents the keyboard and mouse as a composite USB 2.0 device. Therefore, the BIOS must support a composite USB

2.0 human interface device (HID). If the BIOS of the connected

computer does not support this type of device, the keyboard and mouse might not work until the operating system loads USB 2.0 device drivers. If this occurs, there might be a BIOS update provided by the computer manufacturer that will provide BIOS support for a USB 2.0 connected keyboard andmouse.

Booting a computer using virtual memory

In many cases the virtual media feature can boot an attached computer from a device attached to the USB port on the switch. Most computers with a USB port can use virtual media; however, limitations in some USB media devices and the BIOS of some computers might prevent the computer from booting from a USB device attached to the KVM s4 switches.

Booting from a virtual USB device is dependant on the target device supporting booting from an external composite USB device. It also requires a CD/DVD of the operating system that supports external USB 2.0 booting.

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Appendix B: Virtual media

To determine if your computer can be booted from virtual media:

1. Connect a USB CD/DVD-ROM drive to the switch with an operating system installation CD/DVD that is bootable, and map it to the target device. Reboot the target device to determine if it will boot from this attached CD/DVD drive. The BIOS might need to be set to boot from an external USB device.

2. If the target device will not boot, connect the USB CD/DVD drive to a USB port on the target device and reboot the target device. If the target device successfully boots from the CD/DVD drive, the BIOS is not supporting booting from a composite USB

2.0 device. Check the support Web site from the target device manufacturer to determine if a later BIOS is available that might support booting from a composite USB 2.0 device. If so, update the BIOS and retry.

3. If the target device is not capable of booting from an external USB 2.0 device, try the following methods to remotely boot this target device:

• Some BIOS versions provide an option to limit USB speeds.

If this option is available to you, change the USB port setting to “USB 1.1” or “Full Speed” mode and try booting again.

• Insert a USB 1.1 card and try booting again.

• Insert a USB 1.1 Hub between the adapter cable and the

target device and try booting again.

• Contact the manufacturer of the target device for information

on availability or plans of a BIOS revision that will support booting from a composite USB 2.0 device.

Virtual media restrictions

The following list specifies restrictions for using virtual media:

• The KVMs4 switches only support connection of USB 2.0 diskette drives, flash drives, and CD/DVD-ROM drives.

• The KVMs4 client software only supports mapping of USB 2.0 and USB 1.1 diskette drives and flash drives connected to the client computer.

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Appendix C: Keyboard and mouse shortcuts

This appendix lists the keyboard and mouse shortcuts that can be used in the Explorer.

Operation Description

Navigates between the split-screens and gives focus to the lastelement that had focus.

F8 Gives focus to the divider.

Left or Up Arrow

Moves the divider left ifthe divider has the focus.

Right or Down Arrow

Moves the divider right if the divider hasthe focus.

Home

Gives the right pane of the split-screen allof the area (left pane is hidden) if the divider hasthe focus.

End

Gives the leftpane of the split-screen allof the area (right pane is hidden) if the divider hasthe focus.

Click + Mouse Drag

Moves the divider left or right.

Table C.1: Divider Pane Keyboard and Mouse Shortcuts

Operation Description

Mouse Singleclick

Deselectsthe existing selection and selectsthe node the mouse pointer is over.

Mouse Doubleclick

Togglesthe expand and collapse state of an expandable node (a node with sublevels). Does nothing on a leaf node (a node with no sublevels).

Up Arrow

Deselectsthe existing selection and selectsthe next node above the current focuspoint.

Down Arrow

Deselectsthe existing selection and selectsthe next node below the current focuspoint.

Spacebar

Alternately selects and deselects the node that currentlyhas the focus.

Table C.2: Tree View Control Keyboard and Mouse Shortcuts

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Appendix C: Keyboard and mouse shortcuts

Operation Description

Enter

Alternately collapses and expandsthe node that has focus. Onlyapplies to nodes that havesublevels.Does nothing if a node hasno sublevels.

Home Deselectsthe existing selection and selects the root node.

End

Deselectsthe existing selection and selectsthe last node visible in the tree.

Operation Description

Enter or Return Starts the default action for the selected unit.

Up Arrow Deselectscurrent selection and movesselection up one row.

Down Arrow

Deselectscurrent selection and movesselection down one row.

Page Up

Deselectscurrent selection and scrolls up one page, then selects the first item on the page.

Page Down

Deselectscurrent selection and scrolls down one page, then selects the last item on the page.

Delete

Performs the Delete function. Worksthe same as the Edit > Delete menu function.

Ctrl + Home Moves the focusand the selection to the first row in the table.

Ctrl + End Moves the focusand the selection to the last row in the table.

Shift + Up Arrow

Extendsselection up one row.

Shift + Down Arrow

Extendsselection down one row.

Shift + Page Up

Extendsselection up one page.

Shift + Page Down

Extendsselection down one page.

Table C.3: Unit List Keyboard and Mouse Operations

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Appendix C: Keyboard and mouse shortcuts

Operation Description

Shift + Mouse Click

Deselectsany existing selectionand selectsthe range of rows between the current focuspoint and the row the mouse pointer isover when the mouse is clicked.

Ctrl + Mouse Click

Togglesthe selection state of the row the mouse pointer is over without affecting the selection state of any other row.

Mouse Double-click

Starts the default action for the selected unit.

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Appendix C: Keyboard and mouse shortcuts

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Appendix D: Ports used by the software

Appendix D lists the port numbers that the software uses to communicate with certain switches. This information can be used to configure firewalls to let the software operate in the networks.

Port Number Type Purpose

3211 TCP Proprietary management protocol

3211 UDP Proprietary installand discovery protocol

2068 TCP Encrypted keyboard and mouse data

2068 TCP Digitized video data

2068 TCP Virtual media

Table D.1: Ports Used by KVMs4Client Software

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Appendix D: Ports used by the software

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Appendix E: Technical Support

The Fujitsu Technical Support staff is ready to assist you with any installation or operational issues you encounter with your Fujitsu product. If an issue should develop, follow the steps below for the fastest possible service.

To resolve an issue:

1. Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined.

2. Visit www.ts.fujitsu.com/support.

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Appendix E: Technical Support

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KVM series4-0812/1622/3242

Software-Installations-/Bedienungsanleitung

Auflage Februar 2011

Kommentare… Vorschläge… Verbesserungen

Unsere Abteilung für technische Dokumentation würde gerne Ihre Meinung zu diesem Handbuch erfahren. Ihr Feedback hilft uns, unsere Dokumentation zu optimieren, indem Ihre individuellen Anforderungen erfüllt werden. Sie finden hinten im Handbuch Fax-Formulare, mit denen Sie uns Ihre Kommentare zuschicken können. Dort befindet sich auch die Adresse der entsprechenden Abteilung für technische Dokumentation.

Zertifizierte Dokumentation nach DIN EN ISO 9001:2000

Zur Sicherstellung von konsistent hohen Qualitätsstandards und Benutzerfreundlichkeit wurde diese Dokumentation in Übereinstimmung mit den Vorschriften eines Qualitätssicherungssystems erstellt, das den Anforderungen der Norm DIN EN ISO 9001:2000 entspricht.

Liefermöglichkeiten und technische Änderungen vorbehalten. Alle verwendeten Hardware- und Softwarebezeichnungen sind Marken der entsprechenden Hersteller.

Dieses Handbuch ist auf chlorfrei gebleichtem Papier gedruckt.

Inhalt

1. Produktüberblick 1

1.1 Fujitsu KVM s4-Software 1

1.2 Funktionen und Vorteile 1

1.3 Systemkomponenten 3

1.4 Bedienfunktionen 3

1.5 Benennen von Zielgeräten 4

2. Installation und Start 7

2.1 Vor der Installation 7

2.2 Installieren der Software 9

2.3 Deinstallieren der Software 11

2.4 Starten der Software 12

2.5 Konfigurieren von Switches und Benutzerzugriff auf Zielgeräte 12

3. Explorer 17

3.1 Der Explorer 17

3.2 Funktionen des Explorer-Fensters 17

3.3 Anpassen der Fensteranzeige 20

3.4 Hinzufügen eines Switch 20

3.5 Zugriff auf Switches 24

3.6 Zugriff auf Zielgeräte 25

3.7 Anpassen der Eigenschaften 28

3.8 Anpassen der Optionen 34

3.9 Verwalten von Verzeichnissen 40

3.10 Zuweisen von Einheiten 41

3.11 Löschen 42

3.12 Umbenennen 44

3.13 Verwalten der Softwaredatenbank 45

4. Video Viewer 47

4.1 Info zum Video Viewer 47

4.2 Verwenden des Trennmodus 52

4.3 Verwenden des Exklusivmodus 54

4.4 Verwenden des digitalen Teilungs-Modus 55

4.5 Verwenden des Tarnmodus 57

4.6 Verwenden des Scan-Modus 58

4.7 Anpassen der Ansicht 61

4.8 Anpassen der Mausoptionen 65

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Inhalt

4.9 Anpassen allgemeiner Optionen 66

4.10 Anpassen der Video Viewer-Symbolleiste 67

4.11 Verwenden von Makros 68

4.12 Verwenden von Virtual Media 69

Anhang A: Aktualisierung der KVMs4-Client-Software 77 Anhang B: Virtual Media 79 Anhang C: Tastenkombinationen für Tastatur und Maus 83 Anhang D: Ports, die von der Software verwendet werden 87 Anhang E: Technischer Kundendienst 89

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1. Produktüberblick

1.1 Fujitsu KVM s4-Software

Bei der Fujitsu®KVMs4-Client-Software handelt es sich um eine plattformübergreifende Managementanwendung, mit der Sie mehrere Switches und angeschlossene Zielgeräte hinzufügen und verwalten können. Das plattformübergreifende Design bietet Kompatibilität mit den am häufigsten verwendeten Betriebssystemen und Hardware-Plattformen. Jeder Switch bietet auf die Anforderungen des Benutzers zugeschnittene Systemsteuerung durch individuelle Authentifizierung und Zugriffssteuerung.

Die Software verwendet eine Browser-ähnliche Navigationsoberfläche mit Bildschirmunterteilung und ermöglicht damit den Zugriff auf alle Switches. Verwenden Sie die Software, um vorhandene Switches zu verwalten, neue Zielgeräte zu installieren oder eine Sitzung auf dem Zielgerät zu öffnen. Durch integrierte Gruppierungen wie Geräte, Standorte und Verzeichnisse wird die Auswahl anzuzeigender Einheiten vereinfacht. Verwenden Sie die Such- und Sortierungsfunktionen, um nach einer Einheit zu suchen.

1.2 Funktionen und Vorteile

Einfache Installation und Konfiguration

Die Installation mithilfe eines Assistenten und die Online-Hilfe erleichtern die Ausgangskonfiguration des Systems. Sie können die grafische Benutzeroberfläche zum Verwalten und Aktualisieren von Switches, Zielgeräten und Adapter-Kabeln verwenden.

Benutzerspezifische Anpassungsfähigkeit

Sie können die Software an die spezifischen Systemanforderungen anpassen, indem Sie die integrierten Gruppen verwenden oder eigene Gruppen erstellen. Sie können benutzerdefinierte Einheiten- und Feldbezeichnungen sowie Symbole für ein Höchstmaß an Flexibilität und Benutzerfreundlichkeit erstellen. Verwenden Sie Namen, deren Bedeutung Ihnen geläufig ist, um Zielgeräte schneller aufzufinden.

Umfassendes Switch-Management

Die KVMs4-Switch-Firmware umfasst eine integrierte Weboberfläche, die für die Konfiguration von KVMs4-Switches und die Konfiguration von und den Zugriff auf angeschlossene Zielgeräte verwendet werden kann. Sie können mithilfe der

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1. Produktüberblick

Software mehrere Switches in einem System hinzufügen und verwalten. Nachdem ein neuer Switch installiert wurde, können Sie Betriebsparameter konfigurieren, Benutzersitzungen auf dem Zielgerät steuern und trennen sowie zahlreiche Steuerungsfunktionen ausführen, z. B. den Switch neu starten und aktualisieren. Sie können SNMP-Traps (Simple Network Management Protocol) aktivieren, Zielgeräte konfigurieren und Benutzerdatenbanken verwalten.

Sie können die Software zum Verwalten der folgenden Fujitsu-Switches verwenden:

• KVMs4-0812-Switch: Der KVMs4-0812-Switch bietet einen digitalen Port für den KVM-over-IP-Zugriff, 8 ARI-Ports zum Anschluss von Adapterkabeln und Zielgeräten, einen zweiten dedizierten lokalen Pfad für den ACI-Port, Smartcard-Unterstützung, zwei Stromanschlüsse, einen VGA-Port, vier USBPorts sowie Virtual Media-Funktionalität für zwei lokale Benutzer und einen Remote-Benutzer.

• KVMs4-1622-Switch: Der KVMs4-1622-Switch bietet zwei digitale Ports für den KVM-over-IP-Zugriff, 16 ARI-Ports zum Anschluss von Adapterkabeln und Zielgeräten, einen zweiten dedizierten lokalen Pfad für den ACI-Port, Smartcard-Unterstützung, zwei Stromanschlüsse, einen VGA-Port, vier USBPorts sowie Virtual Media-Funktionalität für zwei lokale Benutzer und zwei Remote-Benutzer.

• KVMs4-3242-Switch: Der KVMs4-3242-Switch bietet vier digitale Ports für den KVM-over-IP-Zugriff, 32 ARI-Ports zum Anschluss von Adapterkabeln und Zielgeräten, einen zweiten dedizierten lokalen Pfad für den ACI-Port, Smartcard-Unterstützung, zwei Stromanschlüsse, einen VGA-Port, vier USBPorts sowie Virtual Media-Funktionalität für zwei lokale Benutzer und bis zu vier Remote-Benutzer.

Authentifizierung und Autorisierung

Administratoren können jeden Switch so konfigurieren, dass für die Benutzerauthentifizierung und Autorisierungsprüfung entweder lokale Benutzerdaten im Switch oder Datenbanken auf einem LDAP-Server verwendet werden. Lokale Authentifizierung wird immer verwendet, entweder als primäre Authentifizierungsmethode oder als Ausweichmethode bei Konfiguration für LDAP-Authentifizierung.

Der Switch kann so konfiguriert werden, dass LDAP nur für die Authentifizierung verwendet wird, während die Autorisierungsprüfung von den lokalen Datenbanken durchgeführt wird.

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1.3 Systemkomponenten

Nachdem sich die Benutzer an einem Switch angemeldet haben, werden ihre Anmeldeinformationen (Benutzername und Kennwort) für die Dauer der Sitzung von der Software zwischengespeichert.

1.3 Systemkomponenten

Die Software enthält die folgenden wichtigen Komponenten:

Explorer

Der Explorer ist die Hauptsteuerung für den Zugriff auf die Softwarefunktionen und -funktionalität. Im Explorer können Sie die in der lokalen Datenbank definierten Switches und Zielgeräte anzeigen. Mithilfe integrierter Gruppierungen wie Einheiten und Geräte können die Einheiten in verschiedener Hinsicht aufgelistet werden. Sie können durch Hinzufügen und Benennen von Ordnern benutzerdefinierte Einheitengruppen erstellen. Je nach den benutzerdefinierten Feldern, die Sie den Einheiten zuweisen können, stehen ebenfalls andere Gruppierungen zur Verfügung.

Über die Geräteliste im Explorer können Sie ein Gerät in der Liste der Zielgeräte auswählen und eine KVM-Sitzung mit dem Gerät starten. Durch Starten einer KVM-Sitzung wird ein Video Viewer geöffnet. Über die Liste im Explorer können Sie den zu konfigurierenden Switch auswählen.

Video Viewer

Benutzer können über den Video Viewer auf Zielgeräte zugreifen und diese Geräte verwalten. Sie können vordefinierte Makros verwenden und festlegen, welche Makrogruppe im Makro-Menü des Video Viewers angezeigt werden soll. Der Video Viewer kann geöffnet werden, um Verbindungen mit Zielgeräten auf KVMs4-Switches herzustellen. Weitere Informationen finden Sie unter „Info zum Video Viewer“ auf Seite 47

Der Video Viewer bietet auch Zugriff auf das Virtual Media-Fenster. Sie können das Virtual Media-Fenster verwenden, um einem Zielgerät ein physisches Laufwerk wie eine Festplatte oder ein CD-ROM- bzw. DVD-ROM-Laufwerk zuzuordnen, sodass das Speichermedium dem Zielgerät zur Verfügung steht, auch wenn keine direkte Verbindung besteht. Weitere Informationen zum Virtual Media-Fenster finden Sie unter „Verwenden von Virtual Media“ auf Seite 69.

1.4 Bedienfunktionen

In „Tastenkombinationen für Tastatur und Maus“ auf Seite 83 sind die Kurzbefehle für die Explorer-Navigation aufgeführt. Andere Komponenten

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1. Produktüberblick

unterstützen zusätzlich zu Mausaktionen auch die volle Tastaturnavigation.

1.5 Benennen von Zielgeräten

In der KVMs4-Client-Software muss jeder Switch und jedes Zielgerät einen eindeutigen Namen aufweisen. Um Eingriffe des Bedieners auf ein Minimum zu reduzieren, wendet die Software das folgende Verfahren an, um einen eindeutigen Namen für ein Zielgerät zu erzeugen, dessen aktueller Name mit einem anderen in der Datenbank angegebenen Namen einen Konflikt verursacht.

Während Aktionen im Hintergrund ausgeführt werden (wie z. B. eine automatisierte Aktion, mit der ein Name oder eine Verbindung hinzugefügt bzw. geändert wird), wird bei auftretendem Namenskonflikt der Konflikt verursachende Name automatisch eindeutig. Hierbei wird eine Tilde (~) und eine optionale Zahlengruppe angehängt. Die Zahlen werden nur dann angehängt, wenn durch eine Tilde allein der Name nicht eindeutig wird. Die Zahlen beginnen mit 1 und werden in Schritten erhöht, bis ein eindeutiger Name vorliegt.

Wenn Sie oder andere Benutzer keinen eindeutigen Namen angeben, wird in einer entsprechenden Meldung angezeigt, dass ein eindeutiger Name erforderlich ist.

Namensanzeigen der Zielgeräte

Beim Hinzufügen eines Switch werden die vom Switch abgerufenen Zielgerätenamen in der Softwaredatenbank gespeichert. Der Benutzer kann dann das Zielgerät im Explorer umbenennen. Der neue Name wird in der Datenbank gespeichert und in verschiedenen Komponentenfenstern verwendet. Der neue Name des Zielgeräts wird nicht an den Switch übertragen.

Da es sich bei der Software um ein dezentralisiertes Managementsystem handelt, können Sie den einem Zielgerät zugewiesenen Namen am Switch jederzeit ändern, ohne die Softwaredatenbank zu aktualisieren. Jeder Benutzer kann eine bestimmte Ansicht der Liste der zu verwaltenden Zielgeräte individuell anpassen.

Da Sie einem einzelnen Zielgerät mehrere Namen zuordnen können (einen am Switch und einen in der Software), werden in der Software die folgenden Regeln angewendet, um festzustellen, welcher Name verwendet wird:

• Im Explorer werden nur die in der Datenbank aufgelisteten Zielgeräte mit den angegebenen Namen angezeigt. Anders gesagt, der Explorer kommuniziert nicht mit dem Switch, um die Daten des Zielgeräts abzurufen.

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1.5 Benennen von Zielgeräten

• Der Resynchronisations-Assistent überschreibt die lokal definierten Namen der Zielgeräte nur, wenn der Zielgerätname am Switch geändert wurde und deshalb vom Standardnamen abweicht. Nicht standardmäßige Zielgerätenamen, die während der Resynchronisation vom Switch gelesen werden, überschreiben die lokal definierten Namen.

Sortieren

In einigen Anzeigen zeigt die Softwarekomponente eine Liste der Elemente mit Spalten an, die Informationen zum jeweiligen Element enthalten. Wenn eine Spaltenüberschrift einen Pfeil aufweist, können Sie die Liste in dieser Spalte in auf- oder absteigender Reihenfolge sortieren.

Zum Sortieren einer Anzeige nach Spaltenüberschrift klicken Sie auf den dort angegebenen Pfeil. Die Elemente in der Liste werden entsprechend dieser Spalte sortiert. Ein nach oben zeigender Pfeil weist darauf hin, dass die Liste nach dieser Spaltenüberschrift in aufsteigender Reihenfolge sortiert wurde. Ein nach unten zeigender Pfeil weist darauf hin, dass die Liste nach dieser Spaltenüberschrift in absteigender Reihenfolge sortiert wurde.

IPv4- und IPv6-Netzwerkadressfunktionen

Die KVMs4-Client-Software ist mit Systemen kompatibel, die eine der derzeit unterstützten Internetprotokollversionen IPv4 (Standard) oder IPv6 verwenden. Für KVMs4-Switches können Sie die Netzwerkeinstellungen ändern und den IPv4- und IPv6-Modus gleichzeitig auswählen.

Im IPv4-Modus kann die Verbindung eine statusbehaftete automatische Konfiguration (Konfiguration und IP-Adressen werden vom Server bereitgestellt) oder eine statusfreie automatische Konfiguration (der Switch bezieht die IPAdresse und die Routeradresse normalerweise dynamisch vom Router) darstellen. Aktualisierungen der Switch-Firmware und der Notstart-Firmware werden im IPv4-Modus sowohl für TFTP- als auch für FTP-Server unterstützt.

Der IPv6-Modus stellt eine Verbindung mit einer statusfreien automatischen Konfiguration dar. Im IPv6-Modus sind Aktualisierungen der Switch-Firmware nur im FTP-Modus möglich. Flash-Downloads der Notstart-Firmware können nicht ausgeführt werden. Zur Durchführung eines Flash-Downloads müssen Sie über einen TFTP-Server vorübergehend eine Verbindung mit einem IPv4-Netzwerk herstellen. Für die IPv6-Funktion ist die KVMs4-Client-Software 4.1 oder höher erforderlich.

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1. Produktüberblick

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2. Installation und Start

2.1 Vor der Installation

Stellen Sie vor der Installation der Software auf einem Clientcomputer sicher, dass Sie über alle erforderlichen Komponenten verfügen und dass auf den Zielgeräten und Clientcomputern die unterstützten Betriebssysteme, Browser und Java Runtime Environment ausgeführt werden.

Im Lieferumfang der Software enthalten

Die KVM s4-Client-Software wird mit den Switches auf einer CD geliefert. Die Benutzerdokumentation steht im Hilfemenü des Explorer-Fensters als Option zur Verfügung.

Vergewissern Sie sich, dass Sie über die aktuelleSoftwareversion verfügen. Vergleichen Sie die Version unter http://www.ts.fujitsu.com/support/ mit der Version auf der CD. Wenn eine neuere Firmwareversion zur Verfügung steht, laden Sie dieneue Version auf den Clientcomputer herunter und installieren Sie sie.

Unterstützte Betriebssysteme

Clientcomputer, auf denen die KVMs4-Client-Software ausgeführt wird, müssen über eine der nachstehend aufgeführten Betriebssystemversionen verfügen:

• Microsoft® Windows® 2003 Server mit Service Pack 3 Web, Standard und Enterprise

• Microsoft Windows 2008 Server Web, Standard und Enterprise

• Microsoft Windows XP Professional mit Service Pack 3

• Microsoft Windows Vista™ Business mit Service Pack 1

• Microsoft Windows 7 Home Premium und Professional

• Red Hat Enterprise Linux® 4.0 und 5.0 WS, ES und AS

• SUSE Linux Enterprise Server 10 und Server 11

• Ubuntu 8 Workstation

• Solaris 10 x86 (nur OBWI)

Auf den Zielgeräten muss eines der nachstehend aufgeführten Betriebssysteme ausgeführt werden:

• Microsoft Windows 2000 Server (32 Bit) und Advanced Server

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2. Installation und Start

• Microsoft Windows XP Professional und Standard mit Service Pack 3

• Microsoft Windows Server 2003 Web, Standard und Enterprise

• Microsoft Windows Server 2008 Web, Standard und Enterprise

• Microsoft Windows Vista Standard, Business mit Service Pack 1 und Enterprise

• Microsoft Windows 7 Home Premium und Professional

• Netware 6.5 (32 Bit)

• Red Hat Enterprise Linux 4.0 und 5.0 mit WS, ES und AS

• Solaris Sparc 10 (64 Bit)

• Solaris 10 x86

• SUSE Linux Enterprise Server 10 und Server 11

• Ubuntu 8 Server und Workstation

• VMWare ESX 3 und ESX 4 (32 Bit)

Hardwarekonfigurations-Anforderungen

Die Software wird von den folgenden Mindest-Hardwarekonfigurationen unterstützt:

• 500 MHz Pentium III

• 256 MB RAM

• 10BASE-T oder 100BASE-T NIC

• XGA-Video mit Grafikbeschleunigung

• Die Desktop-Größe muss mindestens 800 x 600 betragen

• Die Farbpalette muss mindestens 65.536 (16-Bit) Farben aufweisen

Browser-Anforderungen

Auf Computern, die zum Zugriff auf die Weboberfläche verwendet werden, und Clientcomputern, auf denen die Software läuft, muss einer der folgenden Browser installiert sein:

• Microsoft® Internet Explorer ab Version 6.x SP1

• Firefox ab Version 3.0

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2.2 Installieren der Software

JRE-Anforderungen

Auf Computern, mit denen über die Weboberfläche auf Zielgeräte zugegriffen wird, und auf Clientcomputern, auf denen die Software ausgeführt wird, muss Java Runtime Environment (JRE) 1.6.0_11 oder höher installiert sein. Der Switch versucht zu erkennen, ob Java auf Ihrem PC installiert ist. Wenn Java nicht installiert ist, laden Sie es von der Website http://www.java.com herunter und verknüpfen Sie dann die JNLP-Datei mit Java WebStart.

2.2 Installieren der Software

Während der Installation werden Sie aufgefordert, den Zielspeicherort für die KVMs4-Client-Software auszuwählen. Sie können einen vorhandenen Pfad auswählen oder einen Verzeichnispfad eingeben. Der Standardpfad bei Windows-Betriebssystemen ist „C:\Programme“. Der Standardpfad bei LinuxBetriebssystemen ist „/usr/lib“.

Wenn Sie einen nicht vorhandenen Pfadnamen eingeben, wird er bei der Installation automatisch vom Installationsprogramm erstellt.

Sie können auch angeben, ob ein KVMs4-Client-Software-Symbol auf dem Desktop erstellt werden soll.

So installieren Sie die Software auf Microsoft Windows-Betriebssystemen:

1. Stellen Sie sicher, dass Sie über die aktuelle Software-Version verfügen, indem Sie die Version unter http://www.ts.fujitsu.com/support/ mit der Version auf der Software-CD vergleichen.

2. Wenn eine neuere Version verfügbar ist, laden Sie die neue Software herunter und führen Sie die folgenden Schritte aus:

a. Navigieren Sie zu dem Verzeichnis, in dem sich der Download der

Software befindet.

b. Doppelklicken Sie auf den Namen oder das Symbol der Programmdatei

„setup.exe“ und gehen Sie zu Schritt Sie „Befolgen Sie die Anweisungen auf dem Bildschirm.“ auf Seite 10.

3. Wenn Sie die Software von der CD installieren, legen Sie die CD in das CDROM-Laufwerk ein.

4. Doppelklicken Sie auf das CD-Laufwerkssymbol auf dem Desktop, um den CD-Ordner zu öffnen, und doppelklicken Sie dann auf die Programmdatei setup.exe.

– oder –

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2. Installation und Start

Wählen Sie Ausführen im Startmenü aus und geben Sie den folgenden Befehl ein, um das Installationsprogramm zu starten (ersetzen Sie „Laufwerk“ durch den Buchstaben des CDLaufwerks):

Laufwerk:\KVMs4\win32\setup.exe

5. Befolgen Sie die Anweisungen auf dem Bildschirm.

Zum Installieren der Software auf Linux-Betriebssystemen führen Sie die folgenden Schritte aus:

1. Stellen Sie sicher, dass Sie über die aktuelle Software-Version verfügen, indem Sie die Version unter http://www.ts.fujitsu.com/support/ mit der Version auf der Software-CD vergleichen.

2. Wenn unter www.fujitsu.com eine neuere Version verfügbar ist, laden Sie die neue Softwareversion herunter und führen Sie die folgenden Schritte aus:

a. Öffnen Sie ein Befehlsfenster und navigieren Sie zu dem Download-

Verzeichnis, zum Beispiel:

% cd /home/username/temp

b. Geben Sie den folgenden Befehl ein, um das Installationsprogramm zu

starten:

% sh .setup.bin

3. Wenn Sie die Software von der CD installieren, legen Sie die CD in das CDROM-Laufwerk ein.

4. Geben Sie den Mount-Befehl manuell ein. Im Folgenden ist ein Beispiel eines typischen Mount-Befehls angegeben:

mount -t iso9660

device_file mount_point

wobei device_file der systemabhängige Gerätedateiname ist und mount_point das Verzeichnis, in das die CD gemountet werden soll. Typische Standardwerte sind zum Beispiel „/mnt/cdrom“ und „/media/cdrom“.

Weitere Informationen zur zu verwendenden Mountbefehlssyntax finden Sie in der Dokumentation des Linux-Betriebssystems.

5. Öffnen Sie ein Befehlsfenster und navigieren Sie zum CD-Mountpunkt. Beispiel:

% cd /mnt/cdrom

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Fujitsu control 4 0812, control 4 1622, control 4 3242 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual