Fujitsu control 4 0812, control 4 1622, control 4 3242 User Manual

User Guide

KVM series4-0812/1622/3242

Keyboard/Video/Mouse Switch English/Deutsch/Français/Español/Italiano/日本語

KVM series4-0812/1622/3242

Software Installer/User Guide

Edition February 2011

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Certified documentation according to DIN EN ISO 9001:2000

To ensure a consistently high quality standard and user-friendliness, this documentation was created to meet the regulations of a quality management system which complies with the requirements of the standard DIN EN ISO 9001:2000.

Delivery subject to availability; right of technical modifications reserved. All hardware and software names used are trademarks of their respective manufacturers.

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Contents

1. Product overview 1

1.1 About Fujitsu KVMs4 Client Software 1

1.2 Features and benefits 1

1.3 System components 2

1.4 Operating features 3

1.5 Target device naming 3

2. Installation and startup 7

2.1 Getting started 7

2.2 Installing the software 9

2.3 Uninstalling the software 10

2.4 Starting the software 11

2.5 Configuring switches and user access to target devices 12

3. Explorer 15

3.1 About the Explorer 15

3.2 Window features 15

3.3 Customizing the window display 17

3.4 Adding a switch 18

3.5 Accessing switches 21

3.6 Accessing target devices 22

3.7 Customizing properties 24

3.8 Customizing options 29

3.9 Managing folders 34

3.10 Assigning units 35

3.11 Deleting 36

3.12 Renaming 37

3.13 Managing the software database 38

4. Video Viewer 41

4.1 About the Video Viewer 41

4.2 Using preemption 45

4.3 Using exclusive mode 47

4.4 Using digital share mode 48

4.5 Using stealth mode 50

4.6 Using scan mode 51

4.7 Adjusting the view 53

4.8 Adjusting mouse options 56

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Contents

4.9 Adjusting general options 57

4.10 Adjusting the Video Viewer toolbar 58

4.11 Using macros 59

4.12 Using virtual media 60

Appendix A: Updating the KVMs4 Client Software 67 Appendix B: Virtual media 69 Appendix C: Keyboard and mouse shortcuts 71 Appendix D: Ports used by the software 75 Appendix E: Technical Support 77

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1. Product overview

1.1 About Fujitsu KVMs4 Client Software

With Fujitsu®KVMs4 client software, a cross-platform management application, you can add and manage multiple switches and attached target devices. The cross-platform design offers compatibility with most commonly-used operating systems and hardware platforms. Each switch handles authentication and access control individually, placing system control at the point of need.

The software utilizes browser-like navigation with a split-screen interface, providing you with a single point of access for all switches. Use the software to manage existing switches, install a new target device, or open a session to a target device. Built-in groupings such as Devices, Sites, and Folders provide a way to select the units to view. Use the search and sort capabilities to find any unit.

1.2 Features and benefits

Easy to install and configure

Wizard-based installation and online help simplify initial system configuration. You can use the graphical interface to manage and update switches, target devices, and adapter cables.

Powerful customization capabilities

You can tailor the software to fit specific system needs, using built-in groups or creating your own. You can customize unit names, field names, and icons for maximum flexibility and convenience. Use names that are meaningful to you to quickly find any target device.

Extensive switch management

The KVMs4 switch firmware includes an integrated web interface that can be used for configuring KVMs4 switches and configuring and accessing connected target devices. You can add and manage multiple switches in one system with the software. After a new switch is added, you can configure operating parameters, control and preempt user sessions to target devices, and execute numerous control functions, such as rebooting and upgrading the switch. You can enable Simple Network Management Protocol (SNMP) traps, configure target devices, and manage user databases.

You can use the software to manage the following Fujitsuswitches:

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1. Product overview

• KVMs4-0812 switch: The KVMs4-0812 switch includes a digital port for KVM-over-IP access, 8 ARI ports for connecting adapter cables and target devices, adds a second dedicated local path for the ACI port, smart card support, two power receptacles, and one VGA and four USB ports, virtual media capability for two local users and one remote user.

• KVMs4-1622 switch: The KVMs4-1622 switch includes two digital ports for KVM-over-IP access, 16 ARI ports for connecting adapter cables and target devices, adds a second dedicated local path for the ACI port, smart card support, two power receptacles, and one VGA and four USB ports, virtual media capability for two local users and up to two remote users.

• KVMs4-3242 switch: The KVMs4-3242 switch includes four digital ports for KVM-over-IP access, 32 ARI ports for connecting adapter cables and target devices, adds a second dedicated local path for the ACI port, smart card support, two power receptacles, and one VGA and four USB ports, virtual media capability for two local users and up to four remote users.

Authentication and authorization

Administrators can configure each switch either to use local user databases on the switch or to use databases on an LDAP server for user authentication and authorizations checking. Local authentication is always used, either as the primary authentication method or as a fallback method when LDAP authentication is configured.

The switch can be configured to use LDAP for authentication only with the local databases used for authorizations checking.

After users log in to a switch, the software caches their credentials (user name and password) for the duration of the session.

1.3 System components

The software contains the following major components.

Explorer

The Explorer is the primary point of control for accessing the software features and functionality. From the Explorer, you can view the switches and target devices defined in the local database. Built-in groupings such as Appliances and Devices provide different ways to list units. You can create custom groups of units by adding and naming folders. Other groupings are also available, based on custom fields that you can assign to units.

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1.4 Operating features

From the Explorer Devices list, you can select a device from the list of target devices and start a KVM session with the device. Starting a KVM session brings up a Video Viewer. From the Explorer Appliances list, you can select a switch to configure.

Video Viewer

Users access and manage target devices through the Video Viewer. You can use predefined macros and choose which macro group is displayed on the Video Viewer Macros menu. You can open the Video Viewer to connect to target devices on KVMs4 switches. For more details, see "About the Video Viewer" on page 41

The Video Viewer also provides access to the Virtual Media window. You can use the Virtual Media window to map a physical drive, such as a disk, CD-ROM, or DVD-ROM data drive, onto a target device so that the media device is available to the target device even though it is not directly connected. For more information on the Virtual Media window, see "Using virtual media" on page 60.

1.4 Operating features

"Keyboard and mouse shortcuts" on page 71 lists the Explorer navigation shortcuts. Other components also support full keyboard navigation in addition to mouse operations.

1.5 Target device naming

The KVMs4 client software requires that each switch and target device have a unique name. To minimize the need for operator intervention, the software uses the following procedure to generate a unique name for a target device whose current name conflicts with another name in the database.

During background operations (such as an automated operation that adds or modifies a name or connection), if a name conflict occurs, the conflicting name is automatically made unique. This is done by appending a tilde (~) followed by an optional set of digits. The digits are added in cases where adding the tilde alone does not make the name unique. The digits start with a value of one and are incremented until a unique name is created.

During operations, if you or another user specifies a non-unique name, a message informs the corresponding user that a unique name is required.

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1. Product overview

Target device name displays

When a switch is added, the target device names retrieved from the switch are stored in the software database. The operator can then rename a target device in the Explorer. The new name is stored in the database and used in various component screens. This new target device name is not communicated to the switch.

Since the software is a decentralized management system, you can change the name assigned to a target device on the switch at any time without updating the software database. Each operator can customize a particular view of the list of target devices being managed.

Since you can associate more than one name with a single target device - one on the switch and one in the software - the software uses the following rules to determine which name is used:

• The Explorer only shows the target devices listed in its database, with the name specified in the database. In other words, the Explorer does not talk to the switch to obtain target device information.

• The Resync Wizard overwrites locally-defined target device names only if the switch target device name has been changed from the default value. Nondefault target device names that are read from the switch during a resynchronization override the locally-defined names.

Sorting

In certain displays, the software component displays a list of items with columns of information about each item. If a column header contains an arrow, you can sort the list by that column in ascending or descending order.

To sort a display by a column header, click the arrow in a column header. The items in the list are sorted according to that column. An upward-pointing arrow indicates the list is sorted by that column header in ascending order. A downward-pointing arrow indicates the list is sorted by that column header in descending order.

IPv4 and IPv6 network address capabilities

The KVMs4 client software is compatible with systems using either of the currently supported Internet Protocol Versions, IPv4 (default) or IPv6. For KVMs4 switches, you can change the network settings and select IPv4 and IPv6 mode simultaneously.

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1.5 Target device naming

The IPv4 mode connection can be either a stateful (configuration and IP addresses are provided by the server) or a stateless (the switch normally receives the IP address and router address dynamically from the router) autoconfiguration. Switch firmware upgrades and emergency boot firmware upgrades are supported for both TFTP and FTP servers while in IPv4 mode.

The IPv6 mode is a stateless, auto-configuration connection. While in IPv6 mode, switch firmware upgrades are only facilitated in FTP mode and emergency boot firmware flash downloads cannot be performed. To perform a flash download, you must temporarily connect to an IPv4 network with a TFTP server. KVMs4 client software 4.1 or higher is required for IPv6 function.

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1. Product overview

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2. Installation and startup

2.1 Getting started

Before you install the software on a client computer, make sure that you have all the required items and that the target devices and client computers are running the supported operating systems, browsers, and Java Runtime Environment.

Supplied with the software

The KVM s4 client software is shipped with switches on a Virtual Console Installation Software CD. The user documentation is available as an option on the Help menu from the Explorer window.

Make sure you have the most recent versionof the software. Compare the version at http://www.ts.fujitsu.com/support/ to the versionon the CD. If a newer firmware version isavailable, download the newer version to the client computer and installit.

Supported operating systems

Client computers running the KVMs4 client software must be running one of the following operating system versions:

• Microsoft® Windows® 2003 Server with Service Pack 3 Web, Standard, and Enterprise

• Microsoft Windows 2008 Server Web, Standard, and Enterprise

• Microsoft Windows XP Professional with Service Pack 3

• Microsoft Windows Vista™ Business with Service Pack 1

• Microsoft Windows 7 Home Premium and Professional

• Red Hat Enterprise Linux® 4.0 and 5.0 WS, ES, and AS

• SUSE Linux Enterprise Server 10 and Server 11

• Ubuntu 8 Workstation

• Solaris 10 x86 (On-Board Web Interface only)

Target devices must be running one of the following operating systems:

• Microsoft Windows 2000 Server (32-bit) and Advanced Server

• Microsoft Windows XP Professional and Standard with Service Pack 3

• Microsoft Windows Server 2003 Web, Standard, and Enterprise

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2. Installation and startup

• Microsoft Windows Server 2008 Web, Standard, and Enterprise

• Microsoft Windows Vista Standard, Business with Service Pack 1, and Enterprise

• Microsoft Windows 7 Home Premium and Professional

• Netware 6.5 (32-bit)

• Red Hat Enterprise Linux 4.0 and 5.0 with WS, ES, and AS

• Solaris Sparc 10 (64-bit)

• Solaris 10 x86

• SUSE Linux Enterprise Server 10 and Server 11

• Ubuntu 8 Server and Workstation

• VMWare ESX 3 and ESX 4 (32-bit)

Hardware configuration requirements

The software is supported on the following minimum computer hardware configurations:

• 500 MHz Pentium III

• 256 MB RAM

• 10BASE-T or 100BASE-T NIC

• XGA video with graphics accelerator

• Desktop size must be a minimum of 800 x 600

• Color palette must be a minimum of 65,536 (16-bit) colors

Browser requirements

Computers used to access the Web interface and client computers running the software must have one of the following browsers installed:

• Microsoft® Internet Explorer version 6.x SP1 or later

• Firefox 3.0 or later

JRE requirements

Computers used to access target devices using the Web interface and client computers running the software must have Java Runtime Environment (JRE)

1.6.0_11 or higher installed. The switch will attempt to detect if Java is installed

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2.2 Installing the software

on your PC. If Java is not installed, download it from http://www.java.com, then associate the JNLP file with Java WebStart.

2.2 Installing the software

During installation, you are prompted to select the destination location for the KVMs4 client software. You can select an existing path or type a directory path. The default path for Windows operating systems is C:\Program Files. The default path for Linux operating systems is /usr/lib.

If you enter a path name that does not exist, the installation program automatically creates it during installation.

You can also indicate if you want a KVMs4 client software icon installed on the desktop.

To install the software on Microsoft Windows operating systems, complete the following steps:

1. Make sure you have the most recent version of the software by comparing the version at http://www.ts.fujitsu.com/support/ to the version on the software CD.

2. If a more recent version is available, download the newest software and complete the following steps.

a. Navigate to the directory where you downloaded the software.

b. Double-click the setup.exe program name or icon and go to step See

"Follow the on-screen instructions." on page 9.

3. If you are installing the software from the CD, insert the software CD into the CD drive.

4. Locate the CD drive icon on the desktop, double-click the icon to open the CD folder, and double-click the setup.exe program file.

-orSelect Run on the start menu, and enter the following

command to start the install program (replace “drive” with the letter of the CD drive):

drive:\KVMs4\win32\setup.exe

5. Follow the on-screen instructions.

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2. Installation and startup

To install the software on Linux operating systems, complete the following steps:

1. Make sure you have the most recent version of the software by comparing the version at http://www.ts.fujitsu.com/support/ to the version on the software CD.

2. If a more recent version is available at www.fujitsu.com, download the newer software and complete the following steps.

a. Open a command window and navigate the download directory, for

example:

% cd /home/username/temp

b. Enter the following command to start the install program:

% sh .setup.bin

3. If you are installing the software from the CD, insert the software CD into the CD drive.

4. Issue the mount command manually. The following is an example of a typical mount command:

mount -t iso9660

device_file mount_point

where device_file is the system-dependent device filename and mount_point is the directory on which to mount the CD. Typical default values include “/mnt/cdrom” and “/media/cdrom.”

See the Linux operating system documentation for the specific mount command syntax touse.

5. Open a command window and navigate to the CD mount point. For example:

% cd /mnt/cdrom

6. Enter the following command to start the install program:

% sh ./KVMs4/linux/setup.bin

7. Follow the on-screen instructions.

2.3 Uninstalling the software

To uninstall the software on Microsoft Windows operating systems, starting at the Control Panel, complete the following steps:

1. Open the Control Panel and select Add/Remove Programs. A sorted list of currently installed programs opens.

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2.4 Starting the software

2. Select the KVM s4 entry.

3. Click the Change/Remove button. The uninstall wizard starts.

4. Click the Uninstall button and follow the on-screen instructions.

To uninstall the software on Microsoft Windows operating systems, using a command window, complete the following steps:

1. Open a command window and change to the KVM s4 install directory used during installation. The default path for Windows 32-bit operating systems is the program files directory.

2. Change to the UninstallerData subdirectory and enter the following command (the quotation marks are required):

“Uninstall KVMs4 Software.exe”

The uninstall wizard starts. Follow the on-screen instructions.

To uninstall the software on Linux operating systems, complete the following steps:

1. Open a command window and change to the KVM s4 install directory used during installation. The default path for Linux systems is /usr/lib.

2. Change to the UninstallerData subdirectory and enter the following command:

% sh ./Uninstall_KVM_s4_software

The uninstall wizard starts. Follow the on-screen instructions.

2.4 Starting the software

To start the software on Microsoft Windows operating systems, complete one of the following steps:

• Select Start-Programs-Fujitsu KVMs4 Software.

• Double-click the KVMs4 icon.

To start the software on Linux from the application folder (the default location is /usr/lib/KVM_s4_software/), complete one of the following steps:

• If the /usr/lib directory is in the PATH, enter the command:

% ./KVM_s4_software

• Change directories to /usr/lib and enter the following command:

% ./KVM_s4_software

• If a desktop shortcut was created on installation, double-click the shortcut.

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2. Installation and startup

2.5 Configuring switches and user access to target devices

This section provides an overview of configuration steps. Details are provided in other chapters.

For switch-specific information, see the Installation and User’s Guide for the switch.

To add switches, complete the following steps:

1. Install the KVMs4 client software on one or more client computers.

2. Open the software on a client computer.

3. Use the Explorer to set unit properties, options, and other customization as

needed.

4. Configure the names of all target devices using the local GUI interface.

5. Repeat steps 3 through 6 for each switch you want to manage.

6. After one software environment is set up, select File-Database-Save to save

a copy of the local database with all the settings.

7. From the software on a second computer, select File-Database-Load and

browse to find the saved file. Select the file and then click Load. Repeat this step for each client computer that you want to setup.

8. To access a target device attached to an switch, select the target device in

the Explorer and click the Connect Video or Browse button to open a session (only the corresponding button for the selected target device is visible).

You can configure user accounts either through the software or through the switch integrated Web interface.

For how to use the Web interface to create user accounts, see the KVMs4 Switch Installation and User’s Guide.

To configure a switch, complete the following steps:

1. Connect a terminal or PC running the terminal emulation software to the

configuration port on the back panel of the switch using the supplied serial cable. The terminal should be set to 9600 baud, 8 bits, 1 stop bit, no parity, and no flow control.

2. Plug the supplied power cord into the back of the switch and then into an

appropriate power source.

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2.5 Configuring switches and user access to target devices

3. When the power is switched on, the Power indicator on the rear of the unit will blink for 30 seconds while performing a self-test. Press the Enter key to access the main menu.

To configure the KVMs4 Switch hardware:

1. You will see the Main menu with eleven options. Select option 1, Network Configuration.

2. Select option 1 to set your network speed. Once you enter your selection, you will be returned to the Network Configuration menu.

3. Select option 2 to open the IP Configuration menu.

4. Type the appropriate number to select one of the following types of IP addresses: 1: None, 2: IPv4 Static, 3: IPv4 Dynamic, 4: IPv6 Static, or 5: IPv6 Dynamic.

5. Select options 3-5 from the Terminal Applications menu, in turn, to finish configuring your switch for IP address, Netmask, and Default Gateway.

6. Once this is completed, type 0 (zero)to return to the main menu.

To configure the HTTP and HTTPS ports:

1. You will see the Main menu with eleven options. Select option 10, Set Web Interface Ports to open the Web Interface Port Configuration Menu.

2. Select option 1 to set the port numbers. Type the port numbers you wish to use for the HTTP port and the HTTPS port.

3. If the values are correct for your network, type Y and press the Enter key.

4. At the local user station, input the target device names.

Mouse Acceleration

If you are experiencing slow mouse response during a remote video session, deactivate mouse acceleration in the operating system of the target device and adjust mouse acceleration on each target device to Slow or None.

Web Interface Installation and Setup

Once you have installed a new switch, you can use the web interface to configure unit parameters and launch video sessions.

Supported Browsers

The web interface supports the following browsers:

• Microsoft Internet Explorer® version 6.0 or later

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2. Installation and startup

• Mozilla Firefox version 3.0 or later

Launching the On-Board Web Interface

To launch the web interface:

1. Open a web browser and type the IP address of the switch using the local web interface.

NOTE: If you changed the default HTTP/HTTPS ports in the serial console and are using an IPv4 address, use IP address format: https://<ipaddress>:<port#>, where “port#” is the number you specified in the serialconsole. If you are using an IPv6 address,use format: https://[<ipaddress>]:<port#>, where “port#” is the number you specified in the serial console. If you are using an IPv6 address, you must enclose the addressin square brackets.

2. The log in window opens. Type your username and password and click OK.

3. The web interface opens and displays the Connections tab.

NOTE: To use the web interface, Java Runtime Environment (JRE) version 1.6.0_11 or higher mustbe installedon your computer. The switch will attempt to detect Java on your PC. If Java is not installed, download it from http://www.java.com, then associate the JNLP file with Java WebStart.

Once you have logged into the web interface, you willnot have to log in again when launching new sessions unless you have logged out or your session has exceed the inactivitytimeout specified by the administrator.

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3. Explorer

3.1 About the Explorer

The Explorer is the main GUI interface for the software. You can view, access, manage, and create custom groupings for all supported units.

3.2 Window features

When you start the software, the main Explorer window opens. The Explorer window is divided into several areas: the View Selector buttons, the Group Selector pane, and the Unit Selector pane. The content of these areas changes, based on whether a target device or a switch is selected or what task is to be completed. Figure 3.1 shows the window areas; descriptions follow in 3.2.

Click one of the View Selector buttons to view the switching system organized by categories: Appliances, Devices, Sites, or Folders. The Explorer’s default display is user-configurable. For more information, see "Customizing the window display" on page 17.

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3. Explorer

Figure 3.1. Explorer Window Areas

Area Description

1 Menu bar: Providesaccess to many of the features in the software.

View Selector pane: Contains View Selector buttons for choosing the Explorer view. Clicking a button shows the switching system organized by the button category: Appliances, Devices, Sites, or Folders. You can configure which button isvisible by default.

Unit Selector pane: Contains the Search bar, Unit list, and Task buttons that correspond to the selected view or group.

Search bar: Gives you the abilityto search the database for the text entered in the Search field.

Task buttons: Represent tasks that can be executed. Some buttons are dynamic, based on the unit selected in the Unit list, while other buttons are fixedand always present.

6 Status bar: Displays the number of units shown in the Unit list.

Table 3.1: Explorer window areas

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3.3 Customizing the window display

If a selected switch is enabled for the web interface, two additional buttons appear at the bottom of the Explorer window: Resync and Configure Appliance.

Figure 3.2. Additional Explorer Buttons When a Switch is Enabled for the Web Interface

3.3 Customizing the window display

You can resize the Explorer window at any time. Each time you start the application, the Explorer window opens to its default size and location.

A split-pane divider that runs from top to bottom separates the Group Selector pane and the Unit Selector pane. You can move the divider left and right to change the viewing area of these two panes. Each time the Explorer is opened, the divider returns to its default location. See "Keyboard and mouse shortcuts" on page 71 for divider pane and tree view control shortcuts.

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3. Explorer

You can specify which view (Appliances, Devices, Sites, or Folders) is visible on startup or you can let the Explorer determine it. For more information, see "Selected view on startup" on page 30.

You can change the order and sorting of the Unit list by clicking the sort bar above the column. An upward-pointing arrow in a column header indicates that the list is sorted by that field name in ascending order. A downward-pointing arrow indicates the list is sorted by that field name in descending order.

3.4 Adding a switch

Before you can access the switch through the software, you must add it to the software database. After a switch is added, it is visible in the Unit list. You can either manually add or discover a switch.

To manually add a switch with an assigned IP address, complete the following steps:

1. Complete one of the following steps:

• Select File-New-Appliance from the Explorer menu.

• Click the New Appliance button.

The New Appliance Wizard opens. Click Next.

2. Select the type of switch you are adding. Click Next.

3. Click Yes to indicate that the switch has an assigned IP address, then click Next.

4. Type the IP address and click Next.

5. The software searches for the switch.

The software searches for the indicated unit as well as all the powered adapter cables and target device names you associated with it in the local interface, if any.

The Enter Cascade Switch Information window opens if the software detects an attached cascade switch. This window contains a list of all ports and adapter cable eIDs (Electronic Identification Numbers) retrieved from the switch and the tiered switch types to which they are connected, if any. When this window first opens, all switches are set to None. Detected switches have an icon next to the pull-down menu.

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3.4 Adding a switch

a. The Existing Cascaded Switches field contains all the current cascade

switch types defined in the database. Click Add, Delete, or Modify to alter the list.

b. Associate the applicable cascaded switch types from the pull-down

menus for each adapter cable that has a cascaded switch attached.

6. When you reach the final page of the Wizard, click Finish to exit the Wizard and return to the main window. The switch is now included in the Unit list.

To manually add a new switch with no assigned IP address, complete the following steps:

1. Complete one of the following steps:

• Select File-New-Appliance from the Explorer menu

• Click the New Appliance button.

The New Appliance Wizard opens. Click Next.

2. Click No to indicate that the switch does not have an assigned IP address, then click Next.

3. The Network Address window opens. Type the IP address, subnet mask (if using IPv4 mode) or prefix length (if using IPv6 mode), and gateway you wish to assign to the unit and click Next.

4. The software searches for any switches that do not have assigned IP addresses. Select the unit to add from the list of new switches that were found and then click Next.

5. The Configuring Appliance window indicates whether the IP information was configured. If the configuration is complete, the software searches for the new switch. Click Next.

The software also searches for all adapter cables and target device names associated with the switch.

The Enter Cascade Switch Information window opens if the software detects an attached cascade switch. This window contains a list of all ports and adapter cable eIDs retrieved from the switch and the cascade switch types to which they are connected, if any.

a. The Existing Cascaded Switches field contains all the current cascade

switch types defined in the database. Click Add, Delete, or Modify to alter the list.

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3. Explorer

b. Associate the applicable cascade switch type from the pull-down menus

for each adapter cable that has a cascade switch attached.

6. When complete, click Finish to exit the Wizard and return to the main window. The switch is now included in the Unit list.

To discover and add a switch by IP address, complete the following steps:

1. Select Tools-Discover from the Explorer menu. The Discover Wizard opens. Click Next.

2. The Address Range page opens. Complete one of the following steps:

• If using IPv4 mode, select Use IPv4 address range. Type the range of IP

addresses you wish to search on the network in the To Address and From Address boxes. Use IP address dot notation: xxx.xxx.xxx.xxx.

-or-

• If using IPv6 mode, select Use IPv6 subnet, and specify the IPv6 address

and network pre-fix. Use the IPv6 “address/prefix” format.

3. You may also change the default HTTP and HTTPS port numbers, if the switch has changed from the default on the serial console, by typing the new port numbers in the HTTP Port and HTTPS Port fields. Click Next to continue.

4. Complete one of the following steps:

• The Searching Network progress window opens. Progress text indicates

how many addresses have been probed from the total number specified by the range, and the number of switches found (for example, 21 of 100 addresses probed: 3 switches found). If one or more new switches are discovered, the Wizard shows the Select Appliances to Add page. From this page, you can select the switches to add to the local database.

-or-

• If no new switches were found (or if you clicked Stop), the Wizard shows

the No New Appliances Found page. You can try entering a different range to search or add the switches manually.

5. Select one or more switches to add and click the Add (>) icon to move the selection or selections to the Appliances to Add list. When the Appliances to Add list contains all the switches you want to add, click Next.

6. The Adding Appliances progress bar window opens. Once all of the switches have been added to the local database, the Discover Wizard Completed

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3.5 Accessing switches

page opens. Click Finish to exit the Wizard and return to the main window. The new switch is now visible in the Unitlist.

If one or more switches cannot be added to the local database for any reason, the Discover Wizard Not All Appliances Added page opens. This page lists all of the switches that you selected and the status for each. The status indicates if a switch was added to the local database and if not, why the process failed. Click Done when you are finished reviewing the list.

If a switch already exists in the database with the same IP address as a discovered unit, then the discovered unit is ignored and is not listed on the next Wizard page.

The Discover Wizard does not automatically find target devices attached to the switch.

3.5 Accessing switches

Clicking the Appliances button opens a list of the switches currently defined in the localdatabase. The Group Selector pane is visible if two or more switch types are defined. Click All Appliances or click on a folder to view all switches of a particular type.

A user name and password prompt opens if this is the first unit access attempt during the software session. After a unit is accessed, subsequent access attempts for any unit that uses the same user name and password credentials during this software session do not require a user name and password. The software provides credential caching that captures credentials upon first use and automates the authentication of subsequent unit connections.

To clear login credentials, open the Explorer and go to Tools-Clear Login Credentials.

To log in to a switch, complete the following steps:

1. Click the Appliances button in the Explorer.

2. Complete one of the following steps:

• Double-click on a switch in the Unit list.

• Highlight the name of a switch. On the web interface, click the Configure Appliance button.

• Right-click on a switch. A pull-down menu opens. Select either Manage Appliance or Configure Appliance from the pop-up menu.

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• Select a switch in the list and press Enter.

3. If a user name and password prompt opens, type the user name and password. [If this is the first switch access since initialization or reinitialization, the default user name is admin with the password admin.

4. Complete one of the following steps:

• Click OK to access the switch.

• Click Cancel to exit without logging in.

To exit the switch, complete one of the following steps:

• Click OK to save any changes and exit.

• Click Cancel to exit without saving any changes.

3.6 Accessing target devices

Clicking the Devices button opens a list of target devices such as servers, routers, and other managed equipment that is defined in the local database. The Group Selector pane is visible if two or more device types are defined. Click All Devices or click on a folder to view all target devices of a particular type.

To clear login credentials, in the Explorer go to Tools-Clear Login Credentials.

When you select a device and click the Connect Video button, the Video Viewer launches. The Video Viewer allows you full keyboard, video and mouse control over a device. If a URL has been defined for a given device, then the Browse button will also be available. The Browse button will launch the configured web browser, if any, or default browser to the defined URL for that device.

For more information, see "Customizing properties" on page 24 and "Customizing options" on page 29.

You can also scan through a customized list of devices using the Thumbnail Viewer. This view contains a series of thumbnail frames, each containing a small, scaled, non-interactive version of a device screen image. For more information, see "Using scan mode" on page 51.

To access a target device, complete the following steps:

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3.6 Accessing target devices

1. Click the Devices button in the Explorer.

2. Complete one of the following steps:

• Double-click on a target device in the list.

• Select a target device, and then click the connection button: Connect Video if connected to a switch or Browse if a URL is configured. Only the applicable button or buttons for the selected target device are visible.

• Right-click on the target device. Select the connection entry from the pop-up menu: Connect Video for a switch or Browse if a URL is configured. Only the applicable entry for the selected target device is visible.

• Select a target device in the Unit list and press Enter.

3. If a browser is used for access, no user name and password prompt opens.

If the Video Viewer is used for access, a user name and password prompt opens if this is the first access attempt during the software session.

After a unit is accessed, subsequent access attempts for any unit that uses the same user name and password credentials during this software session do not require a user name and password.

The configured access method for that target device opens in a new window.

To search for a target device in the local database:

1. Click the Devices button and insert the cursor in the Search field.

2. Type the search information. This could be a target device name or a property such as type orlocation.

3. Click the Search button. The results are included in the Unit list.

4. Complete one of the following steps:

• Review the results of the search.

• Click the Clear Results button to open the entire list again.

To auto search by typing in the Devices list:

1. Click the Devices button, then click on any item in the list.

2. Begin typing the first few characters of a target device name. The highlight moves to the first target device name beginning with those characters. To

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reset the search so you can find another target device, pause for a few seconds and then type the first few characters of the next target device.

If the target device you are attempting to access is currently being viewed by another user, and if you have greater privileges than the primary user and preemption has been configured by an administrator, you can preempt the user so you can have access to that target device, or request a shared session with that user. For more information, see "Using preemption" on page 45 and "Using digital share mode" on page 48.

Launching the VNC or RDP viewer

The Explorer supports user-defined Virtual Network Computing (VNC) and Remote Desktop Protocol (RDP) viewers. To launch either the VNC or RDP viewer, select the Server tab from the Explorer. Select a server from the units list, then click on either the VNC or RDP button at the bottom right of the screen.

3.7 Customizing properties

The Properties window in the Explorer contains the following tabs: General, Network, Information, if the selected unit is a device, Connections, and for viewer applications, VNC and RDP. Use these tabs to view and change properties for the selected unit.

General properties

In General Properties, you can specify a unit Name, Type (target device only), Icon, Site, Department, and Location. (To customize the Site, Department, and Location field labels, see "Custom field names" on page 30.)

To view or change general properties:

1. Select a unit in the Unit list.

2. Complete one of the following steps:

• Select View-Properties from the Explorer menu.

• Click the Properties button.

• Right-click on the unit. Select Properties from the pop-up menu.

• The General Properties window opens.

3. In the Name field, type a 1 to 32 character unique name. (This name is local to the software database; the switch database might contain a different name for this unit.)

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Fujitsu control 4 0812, control 4 1622, control 4 3242 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual