Information on the product description meets the d esign specifications of Fujitsu and
is provided for comparison purposes. Several factors may cause the actua l results to
differ. Technical data is subject to change without prior notification. Fujitsu rejects any
responsibility with regard to technical or editorial mistake s or omissions.
Trademarks
Fujitsu, the Fujitsu logo and CELSIUS are registered trademarks of Fujitsu Limited
or its subsidiaries in the USA and other countries.
Kensington is a registered trademark of the ACCO brand.
Microsoft and Windows are trademarks or registered trademarks of Microsoft
Corporation in the U S A and/or oth er countries.
DVI is a registered trademark or unregistered trademark of the Digital Display Working Group.
All other trademarks specified here are the property of their respective owners.
Copyright
No part of this publication may be copied, reproduced or translated without
the prior written consent of Fujitsu.
No part of this publication may be saved or transferred by any electronic means
without the written approval of Fujitsu.
Upgrading main memory ............................................................. 53
Replacing the lithium battery ......................................................... 54
Technical data ......................................................................... 55
Index .................................................................................. 56
4Fujitsu
Your CELSIUS...
Your CELSIUS...
Overview
... is available with v arious configuration levels which differ in terms of hardware and software
equipment. You can install accessible drives (e.g. DVD drives) and other modules.
This manual tells you how to start using your device and how to operate it in daily use.
This manual applies for all configuration levels. Depending on the chosen configuration
level, some of the hardware components d escribed may not be ava ilable on your PC.
Please also read the notes about your operating system.
Depending on the configuration selected, the operating s ystem is preinstalled
on your hard disk (e.g. Windows).
Further information on this device is also provided:
•in the "Quick Start Guide" poster
•in the "Safety/regul
•in the "Warranty" manual
•in the "BIOS Setup"
•in the operating manual for the monitor
•in the manual for t
•in the documentation for your operating system
•in the informati
ValidityoftheReferenceManual
This Reference Manual is valid for the following systems:
•FUJITSU Workstation CELSIUS W550
•FUJITSUWor
ations" manual
manual
he mainboard
on files (e.g. *.PDF, *.HTML, *.DOC, *.CHM, *.TXT, *.HLP)
kstation CELSIU S W550power
Fujitsu5
Your CELSIUS...
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
these wa rnings could pose a risk to health, damage the device or lead
to loss of data. The warranty will be invalidated if the device becomes
defective through failure to observe these warnings.
Indicates important informa
tion for the proper use of the device.
►
This font
This font
This font
"This font"
Key
This font
Indicates an activity that must be performed
Indicates a result
indicates data entered
the command line, e.g.
start a program (star
indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
indicates
•terms and texts used in a software interface, e.g.: Click on Save
•names of programs or files, e.g. Windows or setup.exe.
indicates
•cross-references to another section, e.g. "Safety information"
•cross-references to an external source, e.g. a web address: For more
information, go to "
•Names of CDs, DVDs and titles or designations for other materials,
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
indicates a key on the keyboard, e.g:
indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
using the keyboard in a program dialogue or at
your passwor d (Name123) or a command used to
t.exe)
http://www.fujitsu.com/fts"
F10
6Fujitsu
Ports and operating elements
Ports and operating elements
Ports
This chapter presents the individual hardware components of your device. This will provide
you with an overview of the ports and operating elements on the device. Please familiarise
yourself with these components before starting to work with your device.
Front
9
1
2
3
4
5
6
7
8
1 = Module bays for 51/4" drives
2 = Module bays for 3
3 = ON/OFF switch
4 = Headphone port
5 = Microphone jack
Fujitsu7
1
/2" drives
6 = USB 2.0 ports
7 = USB 3.0 ports
8 = Hard disk front panel (removable)
9 = Casing lock (optional)
Ports and operating elements
Rear
1
2
3
1=Alternatingv
2 = Ports for external devices
(device-dependent)
8Fujitsu
oltage socket (AC IN)
3 = Slot covers
Important notes
ImportantnotesNotes
In this chapter you will find information regarding safety which it is essential to
take note of when working with your device.
Safety information
SafetyinformationNote
Please note the informat
and in the following safe
When installing and ope
environmental conditi
the instructions in Cha
When setting up the dev
thecasingreceives
cover the ventil ati
You must only opera
device is set to the
TheON/OFFswitchd
voltage. You must
completely disco
Operate the dev
Replace the lit
in "
Replacing t
Caution, comp
The activiti
performed wi
Repairs to th
Incorrect r
to the equi
nnect from the mains voltage.
ice only with the casing closed.
hium battery on the mainboard in accordance with the instructions
he lithium battery", Page 54.
onents in the system can get very hot.
es described in these instructions must always be
th the greatest care.
e device must only be performed by qualified technicians.
epairs could put the user at great risk or cause serious damage
pment (electric shock, risk of fire).
ion provided in the "Safety/regulations" manual
ty notes.
rating the device, please observe the notes on
ons in Chapter "
pter "
Getting start ed", Page 13.
Te chnical data", Page 55 as well as
ice, make sure there is clearance all around it so that
enough ventilation. I n order to avoid overheating, do not
on areas of the monitor or the device.
te th e device if the rated voltage used by the
local mains voltage.
oes not disconnect the device from the mains
remove the mains plug from the mains socket to
Important notes
Transpor
rtation
portation
Device,Transpo
Retrans
ting the device
Transport all parts separately in their original packaging or in a packaging which
protects them from knocks and jolts, to the new site.
Do not unpack them until all transportation manoeuvres are completed.
If the device is brought from a cold environment into the room where it will be
used, condensation may occur. To avoid damaging the device, wait until it has
reached room temperat ure and is absolutely dry before initial startup.
The shipped version of this device complies with the requirements of EU directives 2004/108/EC
"Electromagnetic compatibility", 2006/95/EC "Low voltage directive", 2011/65/EC "RoHS directive"
and 2009/125/EC "ecodesign directive".
CE marking for devices with radio component
This equipment complies with the requirements of Directive 1999/5/EC of the Europ ean Parliament
and C ommission from 9 March, 1999 governing Radio and Telecommunications Equipment
and mutual recognition of conformity.
CE nnnn (!) ; nn nn: For digits and exclamation mark (!), see label on the product.
You ca n find more information and declarations of conformity on the Internet at:
This equipment can be used in the following countries:
BelgiumBulgariaDenmark
EstoniaFinlandFrance
UKIrelandIcelandItaly
Croatia
LatviaLiechtensteinLithuania
LuxembourgMaltaNetherlandsNorway
AustriaPolandPortugalRumania
SwedenSwitzerlandSlovakiaSlovenia
Spain
Turk ey
Czech Republic
Cyprus
Contact th
possible o
the corres
your coun
e corresponding government office in the respective country for current information on
perating restrictions. If your country is not included in the list, then please contact
ponding supervisory authority as to whether the use of this product is permitted in
try.
Germany
Greece
Hungary
Fujitsu11
Important notes
FCC Compliance Statement
If the device complies with the FCC regulations, the FCC sign can be found on the type rating plate.
FCC Class B Compliance State
DOC (INDUSTRY CANADA) NOTICES
Notice to Users of Radios and Television:
This class B digital apparatus complies with Canad ian ICES-003.
The following statement applies to the products covered in this manual, unless otherwise specified
herein. The statement for other products will appear in the accompanying documentation.
NOTE:
This equipment has been tested and found to com ply with the limits for a "Class B" digital
device, pursuant to Part 15 of the FCC rules and meets all requirements of the Canadian
Interference-Causing Equipment Standard ICES-003 for digital apparatus. These limits are
designed to provide reasonable protection against harmful interference in a residential installation.
This equipmen t generates, uses and can radiate radio frequency energy and, if not installed
and used in strict accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference w ill not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the s
•Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
•Consult the d
Fujitsu is not responsible for any radio or television interference caused by unauthorized
modifications of this equipment or the substitution or attachment of connecting cables and
equipment other than those specified by Fujitsu. The correction of interferences caused by such
unauthorized modification, substitution or attachment will be the responsibility of the user.
The use of shielded I/O cables is required when connecting this equipment to any and all optional
peripheral or host devices. Failure to do so may violate FCC and ICES rules.
eparation between equipment and the r ece iver.
ealer or an experienced radio/TV technician for help.
ment
12Fujitsu
Getting started
Getting started
Gettingstarted
Unpacking and checking the delivery
It is recommended not to throw away the original packaging material! It may be
required for reshipment at some later date.
PackagingContentsofdeliveryPack aging,
► Unpack all the individual parts.
► Check the contents of the package for any visible damage caused during transport.
► Check whether the delivery conforms to the details in the delivery note.
► Should you discover that the delivery does not correspond to the delivery
Steps for initial setup
Preparingforfirstuse,overvie wPreparingforuse,
Only a few steps are necessary to put your new device into operation for the first time:
•Select a location for device and set up device
•Connect external devices such as mouse, keyboard and monitor
•Check the voltage at the mains outlet and connect the device to an electrical outlet
•Switch the device on
You will learn more about the individual steps in the following sections.
Please observe the safety information in the "Important notes", Page 9 chapter.
note, notify your local sales outlet immediately.
External devices
If you have received other external devices in addition to your own device (e.g.
a printer), do not connect these until after the initial installation. The following
sections describe how to connect these external devices.
Drives and boards
If you have received drives or boards with your device, please do not install
them until after first-time setup. How to install drives and boards is described
System expansions", Page 32 chapter.
in the "
Fujitsu13
Getting started
Setting u p the device
WorkstationErgonomicDevice
When installing your device, please read the recommendations and safety
notes in the "Safety/regulations" manual.
We recommend that you place your device on a surface which is not slippery. In
view of the many different finishes and varnishes used on furniture, it is possible
that the rubber feet will mark the surface they stand on.
Depending on the location of your device, bothersome vibrations and noises may
occur. To prevent this, a distance of at least 10 mm / 0.39" should be maintained
from other devices on casing sides without ventilation surfaces.
In order to avoid overheating, do not cover the ventilation areas
of the monitor or the device.
A minimum distance of 200 mm / 7.87" from the device must be
observed for ventilation areas.
Do not stack several devices on top of each other.
Do not expose the device to extreme ambient conditions (see "
section "Ambient conditions"). Protect the device a gainst dust, humidity and heat.
Connecting the machine to the mains
Mainsadapter,
Te chnical data", Page 55,
1
2
► Connect the mains cable to the machine (1).
► Plug th
e mains plug into a three-pin socket (2).
the mains power cable has been attached, the device automatically switches
After
f on for a few seconds to run a system test, then switches off again.
itsel
14Fujitsu
Getting started
LAN
Connecting external devices
Read the documentation on the external device before connecting it.
With the exception of USB devices, always remove all power plugs
before connecting external devices!
Do not connect or disconnect cables during a thunderstorm.
Always take hold of the actual plug when disconnect ing a cable. Never pull the cable!
Ports on the device
PortsExternaldevicesDevice
The ports are located on the front an d back of the device. Not all ports are necessarily present on
your device. The standard ports are marked with the symbols shown below (or similar). Detailed
information on the location of the ports is provided in the manual for the mainboard.
PS/2 keyboard port
Keyboardport
Parallel port/printer (optional)
ParallelportPrinter
1
Serial port 1
Serialport
VGA monitor port
Monitorport
Headphones
Headphones
Audio output (Line out)
AudiooutputLineout
USB 2.0 - Universal Serial Bus
SerialBus
Universal
USB 3.0 - Universal Serial Bus
UniversalSerialBus
2
Serial port 2
Serialport
Microphone port
Microphonejack
Audio input (Line in)
AudioinputLinein
PS/2 mouse port
rt
MouseportPS/2mousepo
LAN port
LANport
SCSI connection
DVI-I monitor portDPDisplayPort
Some of the connected devices require special software (e.g. drivers) (refer to the
documentation for the connected device and operating system).
Fujitsu15
Getting started
Connecting a monitor
In the factory settings, the system is c onfigured so that an available PCI display
adapter is provided for screen output during initial setup.
This is also the case if there is an internal display adapter.
As soon as a PCI display adapter is plugged in or if the CPU has no graphics
core, all onboard display adapter ports are covered ex works.
Depending on the configuration, you can use the monitor ports on the mainboard (1) or the monitor
ports for an optional display adapter in one of the board slots (2) to connect a monitor to your device.
If you equip a device with an integrated display adapter and an optional display ada pter, the
integrated display adapter is initially deactivated on attaching the optional display adap ter. If both
display adapters are to be operated, you must first activate this function in the BIOS setup.
1
2
1 = Monitor ports of the mainboard (only
processors with graphics core)
Only attach the monitor to your device when it is switched off.
ow the instructions contained in the monitor manual to prepare the monitor
► Foll
► Connect the data cable to a suitable monitor port on the device (DVI-I, Disp layPort).
16Fujitsu
peration (e.g. connecting cables).
for o
2 = Monitor ports of the optional
display adapter
If an additional display adapter other than the CPU display a dapter is
plugged into the system, only one additional monitor is provided for display
on the onboard display adap ter. The two others act as ServicePorts and
are not intended for simultaneous image playback.
The DisplayPort is the preferred port. Therefore, the cover here can be broken off with
the help of a predetermined breaking point, in order to make the port accessible. If a
DVI or VGA port is required, the display adapter cover must be removed.
Connecting the mouse
You can connect a USB mouse or a PS/2 mouse to your device.
Mouse,Connecting,
Connecting a USB mouse
► Connect the USB m ouse to one of the USB ports on the device.
USBport,USBport
Connecting a PS/2 mouse
The PS/2 mouse is only detected by the device if you connect the mouse when
the device is switched off and then switch the device on again.
Getting started
► Switch your device
If you do not atta
controller in th
► Connect the PS/2 mouse to the PS/2 mouse port of the device.
PS/2mouse,Connecting,PS/2mouse,
off.
ch a mouse to the PS/2 mouse port, you can disable the mouse
e BIOS Setup in order to free the IRQ12 for a different application.
► Switch your device on again.
Fujitsu17
Getting started
Connecting the keyboard
You can connect a USB keyboard or a PS/2 keyboard to your device.
Keyboard,Connecting,
Connecting a USB keyboard
Use the supplied keyboard cable only.
USBport,Connecting,
► Insert the flat rectangular USB plug of the keyboard cable into one of the device’s USB ports.
USBport
Connecting a PS/2 keyboard
Use the supplied keyboard cable only.
ard
ConnectingaPS/2keybo
Connecting,
► Switch your device off.
► Plug the rou nd plug of the keyboard cable into the keyboard port on the device.
► Switch your device on again.
The PS/2 keyboard i s only detected by the device if you connect the keyboard
when the device is switched off and then switch the device on again.
Keyboard,
Connecting external devices to the parallel
(optional) or seri
External devices can be connected to the parallel or serial port (e.g. a printer or a scanner).
► Connect the data cable to the external device.
► Depending on th
al port
e device, connect the data cable to the parallel port or the serial port.
For an exact des
port, please r
Port settings
ParallelportSerialport,
cription of how to connect external devices to the corresponding
efer to the documentation of the external device.
You can change the port settings (e.g. address, interrupt ) in the BIOS Setup.
Device drivers
DevicedriversDevicedrivers,
The device s connected to the parallel or serial port require drivers. Your operating
system already includes many drivers. If the required drive is missing, install it. Current
drivers are usually available on the Internet or will be supplied on a data carrier.
18Fujitsu
Getting started
Connecting external devices to the USB ports
USBdevices,USBport,Externaldevices,Devices,
You can connect a wide range of external devices to the USB ports (e.g.
printer, scanner, mouse or keyboard).
USB devices are hot-pluggable. This means you can connect and disconnect
USB cables while your device is switched on.
Additional information can be found in the documentation for the USB devices.
► Connect the data cable to the external device.
► Connect the data cable to one of the USB ports on your device.
Device drivers
The external USB devices you connect to the USB ports usually require no driver of their
own, as the required software is already included in the operating system. If the device
requires separate software, please note the information in the manufacturer’s manual.
Switchingonforthefirst time: installing the software
Installing,Software,Installing,
Once the installat
off, unless the in
During installa
The installati
of the hard disk
ion has bee n started the device must not be switched
stallation has been completed.
tion, the device may only be rebooted when you are requested to do so!
on will otherwise not be carried out corre ctly and the contents
must be completely restored.
If the device is integrated into a n etwork, the user and server details as well as
the network protocol are required during the software installation.
Contact your network administrator if you have any questions about these settings.
When you switch on the device for the first time, the supplied software
is installed and configured. Plan a reasonable amount of time for this,
as this process must not be interrupted.
You may need the licence number for Windows during the installation. You can find the licence
number as a label on your device (no longer applies to Windows 8 or higher).
Fujitsu19
Getting started
Switching on monitor and device
Device,Monitor,
In order to avoid overheating, do not cover the ventilation areas
of the monitor or the device.
► Switch the monitor on (see the operating manual for the monitor).
► Switch the device on. To do this, follow the instructions below.
Switching on the device
► Press the ON/
The power indicator lights up and the device starts.
OFF switch on the front of the device.
Installing the software
► During installation, follow the on-screen instructions.
Software,Installing,
► If anything is unclear regarding the data you are asked to input, read the
online Help in your operating system.
You will find more information on the system, as well as drivers, utilities and updates on
the "Drivers & Utilities" DVD and on the Internet at "
You c a n find information and help on the Windows operating system functions
on the Internet at "
http://windows.microsoft.com".
20Fujitsu
http://www.fujitsu.com/fts/support".
Operation
Indicators on the device
No. indicatorDescription
1Drive indicators
2Power-on indicator•The indicator is illuminated:
3Harddis
k indicator
The indicator lights up when the CD-ROM or DVD drive of the
device is accessed. You must never under any circumstances
remove th e CD/DVD while the indicator is lit.
The device is
•The indicator is flashing:
The device i
with the ON
state it w
•The indicator is not illuminated:
The devic
device i
cator lights up when the hard disk drive in the device
The indi
g accessed.
is bein
switched on.
s in energy-saving mode. After being switched on
/OFF switch, the device powers up or returns to the
as in be fore it entered energy-saving mode.
e is disconnected from the mains or is ready. If the
s ready it can be switched on with the ON/OFF switch.
Operation
1
2
3
In energy-saving mode the device must not be disconnected from the
mains s upp ly, as data loss may occur.
Switch the device on
► If necessary, switch the monitor on (see the op erating manual for the monitor).
Device,Monitor,
► Press the ON/OFF switch on the front of the device.
The power indicator lights up and the device starts.
Fujitsu21
Operation
Switching off the device
► Shut down the operating system in a defined manner. In Windows: via the
Start menu and the Turn Off Computer function.
Device,Monitor,
or
► Briefly press the ON/OFF switch.
► If the operating system does not automa tically switch the device into energy-saving
mode or switch it off, press the ON/OFF switch until the device switches off.
Warning, this could lead to a loss of data!
If the device is switched off, the device consumes a minimum of energy.
The ON/OFF switch do es not disconnect the device from the mains voltage. To
completely disconnect the mains voltage, remove the power plug from the power socket.
► If necessary, switch the monitor off (see the operating manual for the monitor).
22Fujitsu
Keyboard
KeyboardKeyboard,Keyboard,Keyboar d,Keyboard,Keyboard,AlphanumerickeypadCursorkeysKeys,FunctionkeysNumerickeypadNumerickey pad
The illustrated keyboard is an example and may differ from the model you use.
Operation
12
345
1 = Function keys
2 = O n/o ff switch (optional)
4=Cursorkeys
5 = Nume ric keypad (calculator keypad)
3 = Alphan umeric keypad
Important k
KeysKeyb oardshortcuts
eys and keyboard shortcuts
The description of the following keys and keyboard shortcuts applies to Microsoft
operating systems. Details of other keys and keyboard shortcuts can be found in
the documentation for the relevant application program.
Key / key combination Description
tch
ON/OFFswi
Button,
On/off switch (optional)
Depending on the setting in the BIOS Setup, the device can be switched
on or off with this switch. Some operating systems allow you to configure
additional functions of the ON/OFF switch in th e Control Panel.
With some keyboards the ON/OFF switch can only be used with a n ACPI
(Advanced Configuration and Power Management Interface). Otherwise
the key is inoperative. The mainboard must support this function.
Keys,Keys,Keys,
Enter key
confirms the highlighted selection. The Enter key is also referred to as
the "Return" key.
Fujitsu23
Operation
Key / key combination Description
Keys,
Windows key (device-dependent
calls up the Windows Star t menu
Keys,
Menu key (device-dependent:
calls up the menu for the marke
Keys
Windows key (device-depe
Switches between the star
Keys
Menu key (device-dependent: variant 2)
Opens the menu for the active application.
Keys,Keys,
Shift key
enables upper-case
Keys,
Alt Gr key (country
produces a charac
sign on the
Keys,
Num Lock key
By p ressing the
lower-case lev
When the Num Lo
keys are activ
When the Num L
Numeric keyp
Keys,KeysKeysKeys,
Ctrl key
Ctrl
performs a special operation when pressed in conjunction with another
key. The
Ctrl+Alt+DelCtrl+Alt+DelKeyskeyboardshor tcuts
Ctrl
Windows Security/Task M a nager
AltCtrl
++
Del
This key combination opens the Windows Security/Task Manager window.
: variant 1)
.
variant 1)
d item (Windows).
ndent: variant 2)
t screen and the last used application.
letters and the upper key symbols to be displayed.
-dependent)
ter shown on the bottom right of a k ey (e.g. the @
Q
key).
Num Lock key you switch between the upper- and
els of the calculator keypad.
ck indicator is lit the numeric keypad and arithmetic
e.
ock indicator is not lit the cursor control functions on the
ad are active.
key is a lso called the "Control" or "Control key".
Settings in BIOS Setup
etup,
msettings,
etup,
etup,
etup
,
BIOSS
Syste
BIOSS
BIOSS
BIOSS
Setup
In BIOS Setup, you can set the system functions and the hardware configuration of the device.
When the PC is delivered, the default entries are valid (see "BIOS Setup" manual or manual for
the mainboard). You can customise these settings to your requirements in the BIOS Setup.
24Fujitsu
Operation
Property and data protection
PropertyprotectionDataprotectionSecuritymeasures
Software functions and mechanical locking offer a broad range of functions for protecting your device
and your personal data against theft and unauthorised access. You can also combine these functions.
•with the Security Lock device (1) and with a Kensington MicroSaver. Consult
the manual for your Security Lock.
•with the holes (2) and a padlock and chain which you have connected to a fixed object beforehand.
Lead-sealing
To prevent unauthorised persons from opening the casing, the casing can be lead-sealed. To d o
this, feed the sealing chain through the holes (2) and seal the chain with the lead seal.
Fujitsu25
Operation
Mechanical casing lock (optional)
CasingmechanicallockCasingLockCasinglock
With the casing lock you can mechanically lock the casing to prohibit unauthorised persons
from opening it. The keys can be found on the rear panel of your device.
If you use a casing with a casing lock, the safety guard in front of the drives
is also secured against unauthorised opening.
2
1
Locking the cas
► Turn the key in the direction of the arrow (1).
Unlocking th
► Turn the key in the direction of the arrow (2).
ing
ecasing
BIOS setup security functions
SecurityfunctionsBIOSSetup
The Security menu in BIOS Setup offers you various options for protecting your
personal data against unauthorized access, e.g.:
•Prevent unauthorized access to BIOS Setup
•Prevent unauthorised system access
•Prevent unauthorised access to the settings of boards with their own BIOS
•Activate virus warnings
•Protect BIOS from overwriting
•Protect the device from being switche d on by an external device
You can also combine these functions.
You will find a detailed description of the Security menus and how to assign passwords
in the manual for the mainboard or in the "BIOS S etup" manual.
26Fujitsu
Access authorisation via SmartCard
SecurityfunctionsAccesspermission,SmartCard
In systems equipped with a SmartCard reader, access can be restricted to those
users who have a corresponding SmartCard.
Operating the SmartCard reader (optional)
Operation of this module i
► Connect the external SmartCard reader to your system as described in
the instructions for the SmartCard reader.
SmartCardreader,
After the device is switched on, you will be prompted to insert your SmartCard.
s not permitted in Taiwan.
Operation
Fujitsu27
Troubleshooting and tips
Troubleshooting and tips
Refer to the safety notes in the "Safety/regulations" manual and in the "Getting
started", Page 13 chapter when connecting or disconnecting cables.
If a fault occurs , t ry to c
•in this chapter
•in the documentation for the connected devices
•in the help systems of th
•in the documentation for your operating system
orrect it as described in the following documentation:
esoftwareused
Help if problems occur
Should you encount
► Note the ID number
plate on the back,
► For further clarificat ion of the problem, contact the Service Desk for your country (see the
Service Desk list or visit the Internet at "
you do this, please have ready the identity number and serial number of your system.
er a problem with your computer that you cannot resolve yourself:
of your device. The ID number is found on the type rating
the underside or the top of the casing.
http://support.ts.fujitsu.com/contact/serv icedesk"). When
Troubleshooting
Power-on indicator remains unlit after you have
switched on your device
Cause
The mains voltage supply is faulty.► Check whether the power cable is plugged
Internal power supply overloaded.
Troubleshooting
properly into the device and a grounded
mains outlet.
► Pull the power plug of the device out of the
mains outlet.
► Wait app
► Plug the power plug into a properly g rounded
mains outlet again.
► Switc
rox. 3 min.
h the device on.
28Fujitsu
Troubleshooting and tips
The device cannot be switched off with the ON/OFF switch.
Cause
System crash► Keep the on/off switch pressed for at least 4
Remedy
seconds until the machine switches off.
Caution: This can lead to a loss of data!
This procedure does not allow the operating
system to shut down in an orderly way. T he next
time the system is started there may well be
error messages.
Monitor remains blank
Cause
Monitor is switched off.► Switch your monitor on.
Power saving has been activated (screen is
blank)
Brightness control is set to dark► Adjust the brightness control. For detailed
Power cable not connected
Monitor cable not connected
Incorrect setting for the monitor
Remedy
► Press any key on the keyboard.
or
► Deactivate the screen saver. If
necessary, enter the appropriate
password.
information, please refer to the operating
manual supplied with your monitor.
► Switch off the monitor and the device.
► Check that the monitor power cable is
properly connected to the monitor and to
a grounded mains outlet or to the monitor
socket of the device.
► Check that th e device power cable is
properly plugged into the device and a
grounded m ains outlet.
► Switch on the monitor and the device.
► Switch of
► Check that the monitor cable is properly
connected to the device and monitor.
► Switch o
► Restar
► Press
► Start
► Set up the monitor as described in the
documentation for your operating system
and monitor.
f the monitor and the device.
n the monitor and the device.
t the system.
8
F
while the system is booting.
the system in Safe Mode.
Fujitsu29
Troubleshooting and tips
No mouse pointer displayed o n the screen
Cause
The mouse is not correctly connected.
The mouse controller is not enabled.
Remedy
► Shut down the operating system properly.
► Switch the device off.
► Check that the mouse cable is properly
connected to the system unit. If you use an
adapter or extension lead with the mouse
cable, check the connections.
► Switch the device on.
► Check i n the BIOS-Setup w
controller is enabled.
► Check that the mouse driver is properly
installed and is present when the application
programme is started. Detailed information
can be found in the user guide for the mouse
and application programme.
Time and/or date is not correct
Cause
Time and date are incorrect.
The lithium battery is discharged.
Remedy
► Set the correct ti
operating syste
or
► Set the correct time and/or date in the
BIOS Setup.
► If the time and
when you switc
lithium batt
battery", P
ery (see "
age 54).
hether the mouse
me and date within the
m you are using.
date are repeatedly wrong
h on your device, replace t he
Replacing the l ithium
Error mess
Error messages and their explanations are provided:
•in the technical manual for the mainboard
•in the doc
ages on the screen
umentation for the programs used
Installing new software
When installing programs or drivers, important files may be overwritten and modified. To
be able to access the original data in the event of any problems following installation,
you should backup your hard disk prior to installation.
30Fujitsu
Troubleshooting and tips
Restoring the hard disk content
You will find the instructions for restoring the contents of the hard disk in the "Recovery Guide" manual.
s
Tips
Top i cTi p
Lack of system resources► Close unnecessary applications.
or
► Run the applications in a different order.
Other manualsFurther manuals are provided as PDF files on
After consulting the Hotline/Help Desk, you may remove and install the components
described in this manual yourself.
The following illustrations may differ slightly from your device, depending on its configuration level.
If further d ocu mentation was delivered with your device, please also read this through carefully.
In addition, before removing or installing system components, please pay attention to the following:
Repairs to the device must only be performed by qualified technicians. Incorrect repairs
may greatly endanger the user (electric shock, fire risk) and will invalidate you r warranty.
As the de vice has to be shut down in order to install/deinstall system hardware
components, it is a good idea to print out the relevant sections of this chapter beforehand.
The device must be switched off when installing/rem oving the system
expansions and may not be in energy-saving mode.
Remove the power plug before opening the device.
Be careful that no wires become trapped when removing or installing components.
When installing components that become very hot, make sure that the maximum
permissible te mperature of the components in operation is not exceeded.
An update of the BIOS may be required for a system expansion or hardware
upgrade. Further information can be found in the BIOS help s ection or if
necessary in th e Technical Manual for the mainboard.
32Fujitsu
System expansions
Information about boards
Take care with the locking mechanisms (catches and centring pins) when you
are replacing boards or components on boards.
Note that some components on the mainboard may be very hot if the device was
in use shortly before the casing was removed.
To prevent damage to the board or the components and conductors on it, please take care wh en
you insert or remove boards. Make sure expansion boards are i nserte d straightly.
Never use sharp objects (screwdrivers) for leverage.
Boards with electrostat
shown.
When handling boards fit
following points:
•You must always disc
object) before work
•The equipment and tools you use must be free of static charges.
•Only touch or hold t
marked green (Touc
•Never touch pins or conductors on boards fitted with ESDs.
ic sensitive devices (ESD) are identifiable by the label
ted with ESDs, you must always observe the
harge static build up (e.g. by touching a grounded
ing.
he boards by the edge or, if present, at the areas
h Points).
Fujitsu33
System expansions
Opening the casing
Casing,Device,
► Switch the device off. The device must not be in power-saving mode.
Please observe the safety information in "Important notes", Pag e 9.
Disconnect the mains plug from the mains outlet.
Only insert the power plug after you have closed the casing.
► Remove any connected wir
es which are in the way.
► On devices with a casing lock: Unlock the casing.
► Lay the device on its sid
e in the manner shown.
2
1
► Pull the locking device (1) and swivel the side pa rt in the direction of the arrow (2).
34Fujitsu
Closing the casing
► Insert the side part in the guide rail on the low er part of the casing.
Casing,Device,
1
► Swivel the side cover in the direction of the arrow (1) until it en gages.
► On devices with a casing lock: Lock the casing.
► Reconnect the cables that you disconnected before.
System expansions
Overview of drive bays and drives in your device
The casing can accommodate multiple accessible and non-accessible drives:
•two drive bays for accessible 5
•two drive bays for accessible 3
•Drive bays for multiple non-accessible 2
•two3
•one 2
1
/2inch drives (HDD)
1
/2inch drive (HDD)
In addition, the power version offers drive bays for two non-accessible 3
"Accessible drives" are e.g. DVD or CD ROM drives, into which a data medium can be
inserted from outside. "Non-accessible drives" are for e xamp le hard disk drives.
Fujitsu35
1
/4" drives
1
/2" drives
1
/2" and 31/2" drives (hard disks):
1
/2inch drives (HDD).
System expansions
Installing and removing the accessible 51/4inch drive
The following chapter illustrates the standard v ersion and not the power version. However,
the procedure in the following chapters is the same for both versions.
1
Fitting the drive cover for
To use the latch function of the accessible 51/4inch drive, you must fit the corresponding
drive cover before installing the drive in the casing. Proceed as follows:
► Open the casing (see "
► Remove the drive cover from the bracket in the direction of the arrow (1).
Opening the casing", Page 34).
the 5
/4inch drive
1
► Connect the drive cover to the drive (1).
1
36Fujitsu
Installing an accessible drive
► Open the casing (see "Opening the casing", Page 34).
► If you are installing the drive in the upper bay and a cover (optional) is
already in place, please remove it.
or
► If you are installing the drive in the lower bay and a cover (optional) is
already in place, please remove it.
► Break out the pre-stamped metal cover on the drive bay.
► Fit the drive cover for the 5
the 51/4inch drive", Page 36).
1
/4inch drive (see "Fitting the drive cover for
System expansions
Do not throw away the cover. For cooling and protection a gainst fire you must refitthe
cover if you remove the drive again later (see "
► Slide the accessible drive into the casing until it snaps in place (1).
► Connect the cables to the drive. Make sure the polarity is correct.
► Close the casing (see "
It may be necessary to mo dify the entry for the drive in the BIOS Setup.
Closing the casing", Page 35).
Removing an acces sible drive", Page 38).
1
Fujitsu37
System expansions
Removing an accessible drive
► Open the casing (see "Opening the casing", Page 34).
1
► Disconnect the cables connected to the drive.
► Slide the clip in the direction of the arrow (1).
► Pull the drive out of the casing in the direction of the arrow (2).
► Remove the drive cover from the drive (1).
1
2
1
► Place the drive cover on the holder in the direction of the arrow (1).
► If nece
► If you are not installing a new drive, reinstall the previously removed cover (optional) for th e
► Clos
38Fujitsu
ssary, make the required settings on the remaining hard disk drives.
purposes of cooling, fire protection and to prevent foreign objects from getting into the casing.
e the casing (see "
Closing the casing", Page 35).
System expansions
It may be necessary to mo dify the entry for the drive in the BIOS Setup.
Installing/removing the Sma
rtCard reader and/or
WLAN module (optional, 3½-Zoll)
You can also install a Smar
Network) or a memory card
installing the memory ca
The SmartCard reader an
module holder (optiona
and SmartCard reader,
module will already b
However, you can onl
in the lower slot of t
carrier. If you wan
first i nstall the WL
If you have ordere
a blind cover is in
Installing/re
tCard reader and/or a WLAN module for wireless LAN (Local Area
reader i n the drive bays for 3½ inch drives (see "
l). If you have ordered a device with a WLAN module
the module holder, SmartCa rd reader and WLAN
e installed at the time of delivery.
y install one of the two boards. The WLAN module is installed
he carrier and the SmartCard reader in the upper slot of the
t to install the SmartCard reader and the WLAN module together,
AN module. Removal is performed in the reverse order.
d a device without a WLAN module or SmartCard reader,
stalled instead of the module holder.
moving a 3½" reader in a 3½" bay
(optional, SmartCard or MultiCard)
The following
the procedure
chapter illustrates the standard version and not the power version. However,
in the following chapters is the same for both versions.
Operation o
f the module is not permitted in Taiwan.
Removing and
You can for instance install a SmartCard or MultiCard reader in the 3½" drive bay. T he
reader is mounted onto a module holder when installed in the casing.
SmartCard or MultiCard readers can be mounted on a module holder (optional).
If you have ordered a device with a SmartCard or MultiCard reader, the module
holder, SmartCard or MultiCard reader are already built in on delivery.
If you have ordered a device without a SmartCard or MultiCard reader, a
blind cover is installed instead of the module holder.
Fujitsu39
System expansions
Removing the module holder
► Open the casing (see "Opening the casing", Page 34).
► Disconnect the cables connected to the module holder.
1
1
2
► Remove the screws (1) on the module holder.
► Push the module holder out of the casing in the direction of the arrow (2).
Screwing the WLAN module onto the module holder
► Push the WLAN m odule - with the
2
2
a
1
a
component side facing downwards - in
the direction of the arrow (1) into the
guide on the module holder (a).
► Fasten the WLAN module with the
screws (2).
40Fujitsu
System expansions
Screwing the SmartCard reader onto the module holder
► Push the SmartCard reader - with the
2
2
a
1
a
component s ide facing downwards - into
the guide on the module holder (a) in
the direction of the arrow (1).
► Secure the SmartCard reader with
the screws (2).
Installing the module holder with SmartCard reader
and/or WLAN module
2
2
1
► Push the module holder into the casing in the direction of the arrow (1).
► Fasten th
► Connect the cables to the boards and the mainboard. Make sure the polarity is correct.
► Close t
Fujitsu41
e module holder with the screws (2).
he casing (see "
Closing the casing", Page 35).
System expansions
Removing the module holder with SmartCard reader
and/or WLAN module
► Open the casing (see "Opening the casing", Page 34).
► Disconnect the cables connec
► Remove the screws (1).
► Push the module holder out of the casing in the direction of the arrow (2).
► Remove the SmartCard reader and WLAN module from the module holder (see "
the SmartCard reader from the module holder", Page 43 and "Removing the WLAN module
from the module holder", Page 43) and install the module holder again (corresponds to
Installing the module holder with SmartCard reader and/or WLAN module", Page 41).
"
or
► Remove the SmartCard reader and WLAN module from the module holder (see "
the SmartCa rd reader from the module holder", Page 43 and "Removing the WLAN module
from the module holder", Page 43) and install a blind cover in the drive bay.
► Close the casing (see "
ted to the module holder.
1
1
Closing the casing", Page 35).
2
Removing
Removing
42Fujitsu
System expansions
Removing the SmartCard reader from the module holder
► Undo the screws (1).
1
1
► Pull the SmartCard reader out of the module
holder in the dire ction of the arrow (2).
Removing the WLAN module from the module holder
► Undo the screws (1)
2
2
► Pull the WLAN module out of the module
holder in the direction of the arrow.
.
a
1
a
Fujitsu43
System expansions
Removing and installing the mem
ory card reader
(optional, 3½ inch, MultiCard)
You can also install a memory ca
wireless LAN (Local Area Netw
the SmartCard reader and/or W
The memory card reader can
be installed directly in t
Installing the memory c
► Push the memory card reader into the casing in the d irection of the arrow (1).
► Fasten the memory card reader with the screws (2).
► Connect the cables to the memory card reader and to the mainboard.
Make sure the polarity is correct.
► Close the casing (see "
rd reader or a SmartCard reader and/or a WLAN m o dule for
ork) in the drive bay for 3½ inch drives ( see "
LAN module (optional, 3½-Zoll)", Page 39).
, unlike the SmartCard reader and WLAN module,
he device without a module holder.
Installing/removing
ard reader
2
2
1
Closing the casing", Page 35).
44Fujitsu
Removing the memory card reader
► Open the casing (see "Opening the casing", Page 34).
► Disconnect the cables co nnected to the memory card reader.
1
1
System expansions
2
► Remove the screws
► Slide the memory card reader out of the casing in the direction of the arrow (2).
► Install a blind c
► Close the casing (see "
(1).
over in the drive bay.
Closing the casing", Page 35).
Fujitsu45
System expansions
Installing and removing the har
The following description applies both to 31/2inch drives and to 21/2inch drives.
The installation and removal procedure is the same for both types.
You ca n find EasyChange rails for a second 3
on the drive cage. EasyChange rails for a second 2
drive are provided together with the drive.
1=21/2inch hard d
1
2=3
/2inch hard disks
1
isk
2
3=3
ddiskdrive
1
/2inch hard disk drive
1
/2inch hard disk
3
1
/2inch hard d
isks (only in power version))
46Fujitsu
System expansions
Installing a hard disk drive
► Open the casing (see "Opening the casing", Page 34).
► Secure the EasyChange rails to the side of the hard disk drive by inserting the upper
pins of the EasyChange rail in the corresponding holes of the hard disk.
1
► Slide the hard disk drive with the EasyC hange rails into the drive cage in the direction of the arrow
(1). Check that the component side of the hard disk drive faces inwa rds towards the casing floor.
► Connect the cables to the hard disk drive.
► Close the casing (see "
It may be necessary to mo dify the entry for the drive in the BIOS Setup.
Fujitsu47
Closing the casing", Page 35).
System expansions
Removing the hard disk drive
► Open the casing (see "Opening the casing", Page 34).
1
2
1
► Slightly press together the EasyChange rails mounted on the hard disk drive (1) and carefully
pull the hard disk drive slightly out of the drive cage in the direction of the arrow (2).
► Disconnect the cab
► Slightly press together th e EasyChange rails mounted on the hard disk drive (1) and pull the
hard disk drive completely out of the drive cage in the direction of the arrow (2).
les connected to the hard disk drive.
► Pull the EasyChange rails off the hard disk drive.
► If you no longer need the EasyChange rails, secure them again at their location in the drive cage.
It may be necessary to modify th e entry for the drive in the BIOS Setup.
48Fujitsu
System expansions
2
Installing and removing a board
You can install additional modules in order to increase the performance of your machine.
The number, position and arrangement of the board slots on the mainboard can be fou nd in
the manual fo r the mainboard. Boards may already be installed on shipment.
The following chapter illustrates the standard version and not the power version. However,
the procedure in the following chapters is the same fo r bot h versions.
Board,Board,
Installing a board
If possible, always install display adapters in the second slot from the right.
► Open the casing (see "
Board
Opening the casing", Page 34).
1
2
► Push the retaining clip (1) towards the slot cover to unlock it, then move
it towards the back panel of the device.
► Pull the slot cover out of the slot in t he direction of the arrow ( 2).
Fujitsu49
System expansions
Do not throw away the slot cover. For cooling, protection against fire and in order to
comply with EMC regulations, you must refit the slot cover if you remove the board.
2
1
► Push the board into the slot (1).
► Swivel the retaining clamp back again until you feel it click into place (2).
► Connect the cables to the board.
► For display adapters with an additional power connection (< 65 W): attach the
display adapter power cable to the power supply.
► Close the casing (see "
Closing the casing", Page 35).
If you have installed or removed a bo ard, please check the relevant slot
settings in the BIOS Setup. If necessary, change the settings. Further
information is provided in the board documentation.
50Fujitsu
Removing a board
► Open the casing (see "Opening the casing", Page 34).
Board
► Disconnect the cables connected to the board.
1
2
► Push the retaining clip (1) towards the slot cover to unlock it, then move
it towards back panel of the device.
► Pull the board out of the slot in the direction of the arrow (2).
► Place the board in suitable packaging.
System expansions
For cooling, protection against fire, and in order to comply with EMC (electromagnetic
compatibility) regulations, you must refit the slot cover.
1
2
2
e the slot cover into the slot (1).
► Slid
Fujitsu51
System expansions
► Press on the retaining clip until it you feel it engage (2).
► Close the casing (see "
If you have installed or removed a PCI board, please check the relevant PCI
slot settings in the BIOS Setup. If necessary, change the settings. Further
information is provided in the PCI board documentation.
Closing the casing", Page 35).
Replacing the processor
► Open the casing (see "Opening the casing", Page 34).
► Remove the heat sink (see "
► Replace the processor as described in the manual for the mainboard.
► Install the heat sink again (see "
► Close the casing (see "
Removing the heat sink", Page 52).
Installing the heat sink", Page 52).
Closing the casing", Page 35).
Installing and rem
oving processor cooling devices
Removing the heat sink
The shape and position of the hea t sink are device-dependent.
► Open the casing (see "
► Undo the screws on the heat sink.
► Lift the heat sink out of the casing.
You can now replace the processor.
Installing t
► Open the casing (see "Opening the casing", Page 34).
► Reinstall
casing (se
► Tighten the screws.
he heat sink
theheatsinksothattheairflow is fed towards the back of the
e arrow on the heat sink).
Never attach or detach fans during operation. This can cause problems
controlling the mainboard fan.
Opening the casing", Page 34).
52Fujitsu
System expansions
Mainboard expansions
Details on how to upgrade the main memory or the processor of your device
can be found in the manual for the mainboard.
► Open the casing (see "Opening the casing", Page 34).
Mainmemory
► Upgrade the main memory according to the description in the manual for the mainboard.
► Close the casing (see "
Closing the casing", Page 35).
Fujitsu53
System expansions
Replacing the lithium battery
In order to permanently save the system information, a lithium battery is installed to provide
the CMOS-memory with a current. A corresponding error message notifies the user when the
charge is too low or the battery is empty. The lithium battery must then be replaced.
Incorrect replacement of the lithium battery may lead to a risk of explosion!
The lithium battery may be replaced only with an identical battery or with
a type recommended by the manufacturer.
Do not dispose of lithium batteries with household waste. They must be disposed
of in accordance with local regulations concerning special waste.
Make sure that you observe the correct polarity when replacing the lithium
battery. The plus pole must be on the top!