Removing and installing components
during servicing47
Settings in BIOS Setup Utility55
Troubleshooting and tips58
Technical data65
Manufacturer’s notes67
Index69
Remarks
Information on the product description meets the design specifications of Fujitsu and
is provided for comparison purposes. Several factors may cause the actual results to
differ. Technical data is subject to change without prior notification. Fujitsu rejects any
responsibility with regard to technical or editorial mistakes or omissions.
Trademarks
Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited
or its subsidiaries in the United States and other countries.
Microsoft and Windows are trademarks or registered trademarks of the Microsoft
Corporation in the United States and/or other countries.
Adobe Reader is a trademark of Adobe Systems Incorporated.
All other trademarks specified here are the property of their respective owners.
Copyright
No part of this publication may be copied, reproduced or translated without
the prior written consent of Fujitsu.
No part of this publication may be saved or transferred by any electronic means
without the written approval of Fujitsu.
Other certification markings .............................................................. 68
Index .................................................................................. 69
Fujitsu5
Contents
6Fujitsu
Innovative technology
Innovative technology
... and ergonomic design make your device a reliable and convenient companion.
The device boots very quickly, is ready for immediate use and offers a particularly
long operating time because of its high capacity battery.
With the user-friendly "BIOS Setup Utility" you can control your notebook’s hardware and better
protect your system against unauthorised access by using the powerful password properties.
Information on the connections and user componen ts of your notebook
canbefoundin"
Ports and controls", Page 9.
Further information
The Windows drivers for your device can be found on our Internet site.
The factory installation of your device does not support any other operating
system. Fujitsu Technology Solutions accepts no liability whatsoever
if any other operating system is used.
Software oriented components of the se instructions refer to Microsoft products,
if they come within the scope of the delivery.
If you install other software products, pay attention to the operating
instructions of the manufacturer.
Fujitsu7
Innovative technology
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
these warnings could pose a risk to h ealth, damage the device or lead
to loss of data. The warra nty will be invalidated if the device becomes
defective throu gh failure to observe these warnings.
Indicates important informa
tion for the proper use of the device.
►
This font
This font
This font
"This font"
Key
This font
Indicates an activity that must be performed
Indicates a result
indicates data entered
the command line, e.g.
start a program (star
indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
Indicates
•terms and texts used in a software interface, e.g.: Click on Save
•names of programs or files, e.g. Windows or setup.exe.
Indicates
•cross-references to another section, e.g. "Safety information"
•cross-references to an external source, e.g. a web address: For more
information, go to "
•Names of CDs, DVDs and titles or designations for other materials,
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
indicates a key on the keyboard, e.g:
indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
using the keyboard in a program dialogue or at
your password (Name123) or a command used to
t.exe)
http://www.fujitsu.com/fts/"
F10
8Fujitsu
Ports and controls
Ports and controls
This chapter presents the individual hardware components of your device. It gives an
overview of the indicators and connections of the device. Please familiarise yourself with
these components before you start to work with the device.
1 = Security Lock device
2 = LAN port
3 = VGA monitor port
4 = HDMI port
Right-hand side
123 4
1 = Headset port
2 = USB port 2.0
3 = Optical drive (optional)
7
5=USBport3.0
6=USBport3.0
7 = USB port 3.0 with charging function
(Anytime USB charge)
5
4 = Eject button, optical drive
5 = Opening for manual emergency removal
6 = DC input connector (DC IN)
6
10Fujitsu
Underside
Ports and controls
5
1 = Memory serv
2 = Hard disk service compartment
3 = Battery re
ice compartment
lease
1
4
4 = Battery com
5 = Battery release
2
3
partment
Fujitsu11
Important notes
Important notes
ImportantnotesNotes
Safety notes
SafetynotesNotes
This chapter contains essential safety information which must be followed
when working with your notebook. Other notes also provide useful information
which will help you with your n otebook.
Please follow the safety notes provided in the "Safety/Regulations" manual
as well as the safety notes given below.
Please pay special attention to the sections in the manual marked
with the symbol on the left.
When connecting and disconnecting cables, observe the relevant
notes in this operating manual.
Read the information on the ambient con ditions in the "
Page 65 and "First-time setup of your device", Page 16 before preparing your
notebook for use and switching it on for the first time.
When cleaning the device, please observe the relevant notes in the
section "
Pay attention to the additional safety notes for devices with radio components
provided in the "Safety/Regulations" manual.
Please refer to the notes in the chapter "
components during servicing", Page 47.
Cleaning the notebook", Page 15.
Technical data",
Removing and installing
This notebook
equipment. I
please conta
complies with the relevant safety regulations for data processing
f y ou have questions about using your notebook in a particular area,
ct your sales outlet or our Hotline/Service Desk.
Additional safety notes for devices with
radio components
Radiocomponent:WirelessLAN:Bluetooth,safetynotes
If a radio component (Wireless LAN, Bluetooth, UMTS, LTE) is incorporated into your notebook,
you must be sure to observe the following safety notes when using your notebook:
•Switch off the radio components when you are in an aircra ft or driving in a car.
•Switch off the radio components when y ou are in a hospital, an operating room or near a medical
electronics system. The transmitted radio waves can impair the operation of medical devices.
•Switch off the radio components when you let the device get near flammable
gases or into hazardous environments (e.g. petrol station, paintshops), as the
transmitted radio waves can cause an explosion or a fire.
For information on how to switch radio components on and off, see chapter
Switching the wirele ss components on and off", Pa ge 37.
"
12Fujitsu
Important notes
Energy saving
NotesEnergyEnergysaving
Switch the notebook off when it is not in use. Switch off external, connected device s if you
are not using them. If you use the energy saving functions, the noteboo k uses less energy.
You will then be able to work for longer before having to recharge the battery.
Energy efficiency is increased and the environmental impact is reduced.
You s ave money while protecting the environme nt.
Energy saving under Windows
► Make use of the power management feature s (see "Using the power-management features",
Page 35).
Fujitsu13
Important notes
Travelling w ith your notebook
MobileoperationNotesTrans portationNotebook
Please observe the points listed below when travelling with your notebook.
Before you travel
► Back up important data stored on your hard disk.
NotebookTravel,notebook
► Switch off the radio component for data security reasons. With data traffic via a wireless
connection, it is also possible for unauthorised third parties to receive data.
Information on activating data encryption is provided in the documentation
for your radio component.
► If you wish to use your notebook during a flight, first check with the flight
attendants if it is OK to do so.
When travelling in other countries
► If you are travelling abroad, check that the mains adapter can be operated with the
local mains voltage. If this is not the case, obtain the appropriate mains adapter for
your notebook. Do not use any other voltage converter!
► Check whether the local mains voltage and the power cable are compatible. If this is
not the case, buy a power cable that matches the local conditions.
► Enquire with the corresponding govern m ent office of the country you will be
travelling in as to whether you may operate the radio component integrated in
your notebook there (see also "
CE marking", Page 67).
Notebook: t ranspo rting
Protect the notebook from severe shocks and extreme temperatures
(e.g. direct sunlight in a car).
► If your device has an optical drive, remove all data media ( e.g. CD, DVD) from the drives.
TransportationNotebo ok
► Switch the notebook off.
► Unplug the mains adapter and all external devices from the power socket.
► Disconnect the mains adapter cable and the data cables for all external devices.
► Close the LCD screen.
► To protect against damaging jolts and bumps, use a notebook carrying
case to transport your notebook.
14Fujitsu
Cleaning the notebook
Do not clean any interior parts yourself; leave this job to a service technician.
Only use cleaning products designed for computers. Normal household
cleaners and polishes can damage the markings on the keyboard and the
device, the paintwork or the notebook itself.
Ensure that no liquid enters the notebook.
The LCD screen very sensitive to scratches. Only clean the display
surface with a very soft, slightly damp cloth.
► In order to prevent accidentially switching the device on, remove the power cable from the mains
adaptor and remove the battery (see "
The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth which has
been moistened in mild domestic detergent and t hen carefully wrung out.
To clean the keyboard and the touchpad, if available, you can use disinfectant wipes.
Ensure that no liquid enters the device.
.
Removing and installing the bat tery", Page 30).
Fujitsu15
First-time setup of your device
First-time setup of your devic
First-timesetu pGettingstarted
On delivery, the battery can be found in the battery compartment or in the accessories kit.
The battery must be charged if you w ant to operate your device using the b attery.
When u sed on the move, the built-in battery provides the device with the necessary power. You
can increase the operating time by using the available energy-saving functions.
For instructions on how to connect external devices (e.g. mouse, printer) to your
device, please refer to the operating manual for your device.
Unpacking and
► Unpack all the individual parts.
► Check your
Please read the chapter "Important notes", Page 12.
If your device is equipped with a Windows operating system, the necessary
hardware drivers and supplied software are already pre-installed.
Before you switch on the device for the first time, connect it to the mains voltage
using the mains adapter, see "
adapter must be connected during the entire installation process.
A system test is performed when your device is first switched on. Various messages
can appear. The display may remain dark for a short time or may flicker.
Please follow the instructions on the screen.
NEVER switch off your device during the first-time setup process.
Mains adapter connecting", Page 17.Themains
checking the device
Should you discover any damage that occurred during transportation,
notify your local sales outlet immediately!
PackagingTransport
device for any visible damage which may have occurred during transportation.
e
You m a y n e
16Fujitsu
ed the packaging in the future, if you need to transport your device.
Selecting a location
SelectingalocationDeviceM ainsadapter
Select a suitable location for the device before setting it up. F ollow
the instructions below when doing so:
•Never place the device or the mains adapter on a heat-sensitive surface.
The surface could be damaged as a result.
•Never place the device on a soft surface (e.g. carpeting, upholstered furniture,
bed). This can block the air vents and cause overheating and damage.
•The underside of the device heats up during normal operation. Prolonged contact
with the skin may become unpleasant or even result in burns.
•Place the device on a stable, flat, non-slippery surface. Please note that the
rubber feet of the device may mark certain types of delicate surfaces.
•Keep other objects at least 100 mm / 3.97" away from the device and
its mains adapt er to ensure adequate ventilation.
•Never cover the ventilation slots of the device.
•Do not expose the device to extreme environmental conditions. Protect
the device from dust, humidity, and heat.
Mains adapter connecting
PreparingforoperationMainsadapter
Observe the safety notes in the enclosed "Safety/Regulations" manual.
The supplied power cable conforms to the requirements of the country in
which you purchased yo ur device. Make sure that the power cab le is approved
for use in the country in which you intend to use it.
First-time setup of your device
► Connect the power cable (1) to the
mains adapter.
► Plug the mains cable (2) into a mains outlet.
► Connect the mains adapter cable (3) to
3
the DC jack (DC IN) of the device.
2
1
Fujitsu17
First-time setup of your device
Switching on the device for the first time
Switchingonforthefirsttime
When you switch on the device for the first time, the supplied software is
installed and configured. Because this procedure must not be interrupted,
you should set aside enough time for it to be fully completed and connect
the device to the mains using th e mains adapter.
During the installation process, DO NOT restart the device unless
you are requested to do so!
To make it easier to use yo
is pre-installed on the
ur device for the first time, the operating system
hard disk.
► Switch on your device.
► During installation, follow the instructions on screen.
If a W indows operating system is installed on your device, you will find more
information on the system and drivers, help programmes, updates, manuals etc.
on the device or on the Internet at "
http://www.fujitsu.com/fts/support/".
You can find information and help on the Windows operating system functions
on the Internet at "
http://windows.microsoft.com".
18Fujitsu
Working w ith the notebook
Working with the notebook
Notebook,operationNotebook
This chapter describes the basics for operating your notebook. Please read the chapter
entitled "
devices such as a mouse and a printer to the notebook.
Status indicators
Statusindicators
The status indicators provide information about the status of the power supply,
the drives and the keyboard functions.
Connecting external devices", Page 43 for instructions on how to connect
Please refer to the notes in "Important notes", Page 12.
Fujitsu19
Working with the notebook
Status indicator sDescription
Wireless components indicator
•The indicator is lit: The wireless components are switched on.
•The indicator is not lit: The wireless components are switched off.
Power-on indicator/Standby
StandbyindicatorPowerindicator
•The indicator is lit: The notebook is switched on.
•The indicator flashes: The n
•The indicator is not lit: The notebook is switched off.
Battery charging indicator/power connector
The state of charge of the battery is shown by the battery indicator.
Without the mains adapter connected:
•Indicator is off: The system is in battery operation.
With mains adapter connected:
•The indicator is illuminated (orange): The battery is charging.
•Indicator is white: The battery is fully charged.
•Indicator flashes flashes orange and white alternately: a fault has
occurred. The battery cannot be recharged.
•Indicator is off: There is no battery installed.
BatterystatusindicatorBatterysymbolBatteryindica tor
Drive indicator
DriveIndicator
Indicator is illuminated: One of the drives (e.g. hard disk, optical drive) is
being accessed.
Num Lock indicator
IndicatorNumL ock
The indicator is lit: The
keypad is activated. You can output the characters indicated on the upper
right of the keys.
Caps Lock indicator
IndicatorC apsLock
The indicator is lit: The Caps Lock key has been pressed. All the characters
you type will appear in upper case. In the case of overlay keys, the
character p rinted on the upper left of the key will appe ar when that key
is pressed.
otebook is in standby mode .
Num
key has been pressed. The virtual numerical
Switching on the notebook
► Open the LCD screen.
ingon
Switch
► Press the ON/OF F switch for about one
second to switch the notebook on.
The power-on indicator is lit.
20Fujitsu
Notebook: switching off
Back up your data and close all applications before you switch off your
device. Otherwise data might be lost.
Working w ith the notebook
► Shut dow n the operating system correctly.
Notebook
► If the notebook is not switched off
automatically, press the ON/OFF switch
for approx. five seconds.
► Close the LCD screen.
Fujitsu21
Working with the notebook
Keyboard
KeyboardNumerickeypadNumeric keypadButtons
The keyboard of your notebook is subject to continuous wear through normal
use. The key markings are especially prone to wear. The key markings are
liable to wear away over the life of the notebook.
The keyboard has been desig
Some enhanced keyboard fun
The following descriptio
are described in the relev
The figure below shows how
The example applies when
The illustrations show
n of keys refers to Windows. Additional functions supported by the keys
ant manuals supplied with your application programs.
the Caps Lock key has not been activated.
=
+
0
=
0
ned to provide all the functions of an enhanced keyboard.
ctions are mapped with key combinations.
to access the different characters on keys with overlaid functions.
n below may differ from your a ctual device.
Num
}
}
=
0
=
}
0
+
=
0
}
}
Alt Gr
22Fujitsu
KeyDescription
Backspace key
The Backspace key deletes the character to the left of the cursor.
BackspaceBackspace
Working w ith the notebook
Tab key
The Tab key moves the cursor to
Tabkey
the next tab stop.
Enter key (return)
The Enter key terminates
is e xecuted when you pres
EnterkeyReturnEnterLinefeed
a command line. The command you have entered
sthiskey.
Caps Lock key
The Caps Lock key activates the Caps Lock mode, and the corresponding
icon is displayed in the Windows information area. In Caps Lock mode, all
of the chara cters you type appear in upper case. In the case of overlay
keys, the character printed on the upper left of the key will appear when
that key is presse d. To cancel the Caps Lock function, simply press the
Caps Lock key again.
ShiftkeyC apsLock
Shift key
The Shift key ca
keys, the chara
keyispressed.
ShiftkeyShif t
uses uppercase characters to appear. In the case of overlay
cter printed on the upper left of the key appears when that
Fn button
Fn
The
"
Key combina
Fnkey
key enabl
es the special functions indicated on overlay keys (see
tions", Page 24).
Cursor keys
The cursor
left, or ri
CursorkeysCursorcontrolkeys
keys move the cursor in the direction of the arrow, i.e. up, down,
ght.
Windows key
The Windows key switches between the start screen and the last used
application.
Windowskey
Menu key
The Menu key opens the menu for the active application.
Fujitsu23
Working with the notebook
Separate number block
NumerickeypadSeparaten umerickeypadNumLock
The keyboard of your notebook has a separate number block on the far right.
Key combinations
Keycombinations
The following description of key combinations applies to Windows operating systems. Some of the
following k ey combinations may not function in other opera ting systems or with certain device drivers.
Other key combinations are described in the relevant manu als supplied
with your application programs.
Key combinations are entered as follows:
► Press the first key in the combination and keep it pressed .
► While holding the first key down, press the other key or keys in the combination.
CombinationDescription
Switching the l oud sp eakers on and off
This key combination switches your notebook’s loudspeakers off
and on.
Fn+F3LoudspeakersLoudspeakers
Switching the touchpad and touchpad buttons on/off
This key com bina tion switches the touchpad and the touchpad
buttons on or off.
Fn+F4TouchpadTouchpadbuttonsTouchpad
Switching the wireless compon ents on / off
This key combination switches the wireless components off or on.
lesscomponents
lesscomponents
Fn+F5Wire
Wire
24Fujitsu
CombinationDescription
Decrease screen brightness
This key combination decreases the brightness of the screen.
Fn+F6LCDscreenScreenbright ness
Increase screen brightness
This key combination increases the brightness of the screen.
Fn+F7Screenbrightness
Working w ith the notebook
AltCtrl
++
Del
Decrease volume
This key combination red
loudspeakers.
Fn+F8Volume
uces the volume of the internal
Increase volume
This key combination increases the volume of the internal
loudspeakers.
Fn+F9Volume
Toggle output screen
Use this key combination to select which screen(s) is/are used for
display if an external monitor is connected.
Screen output is possible:
•only on the notebook’s LCD screen
•on the LCD screen of the notebook and the external monitor
atthesametime
•only on the external monitor
This setting is useful if you would like a high resolution and a
high refresh rate on an external monitor.
tscreen
Fn+F10Toggl eoutpu
Power management functions
Use this key combination to activate the power ma nagement
functions (see chapter "
Page 35).
vingfunctions
Fn+F11Energysa
Switch web
This key c
off, prov
utility.
Fn+F12Webcam
cam and microphone on/off
ombination switches the webcam and microphone on or
ided the webcam has been enabled in the BIOS Setup
Using the p ower-management features",
Switch between open applications
Use this key combination to switch between several open
applications.
ab
Alt+T
ws security/Task-Manager
Windo
ey combination opens th e Windows security/Task-Manager
This k
w.
windo
Ctrl+Alt+Del
tab
Back
s key combination moves the cursor back to the previous tab
Thi
p.
sto
Shift+TabBacktab
Fujitsu25
Working with the notebook
Key combinations using the Windows keys are detailed in the manual
for your operating system.
Country and keyboard setting
► Change the country and keyboard settings as described in the documentation for your operating
system.
s
Touchpad and touchpad buttons
Keep the touchpad clean
TouchpadTouchpad
Do not use the touchpad i
Do not rest heavy obje
1
The touchpad enables you to move the mouse pointer on the screen.
The touchpad buttons allow you to select and execute commands. They correspond
to the buttons on a conventional mouse.
You can use a k ey combination to disable the touchpad, to avoid accidentally moving
the pointer on the screen (see also "
. Protect it from dirt, liquids and grease.
f your fingers are dirty.
cts (e.g. books) on the touchpad or the touchpad buttons.
1 = Touchpad
2 = Touchpad buttons
2
Key combinations", Page 24).
Moving th
► Move your finger on the touchpad.
Touchpad
The poin
26Fujitsu
epointer
ter will move.
Working w ith the notebook
Selecting an item
► Move the pointer to the item you wish to select.
Touchpad
► Tap the touchpad once o r press the left button once.
The item is selected.
Executing commands
► Move the pointer to the fiel
Touchpad
► Tap the touchpad twice or press the left button twice.
The command is executed.
d you wish to select.
Dragging items
► Select the desired item.
Touchpad
► Press and hold the left button and, with your finger on the touchpad, drag
the item to the desired position.
The item will be moved.
Switching the Touchpad on and off
You can switch the Touchpad on and off using a key combination,
Key combin ations", Page 24.
see "
Fujitsu27
Working with the notebook
LCD screen
LCDscreenNotes
High-quality LCD screens (TFT) are installed in Fujitsu noteboo ks. For technical reasons,
these screens are manufactured for a particular resolution. An optimum and sharp image can
only be ensured with the resolution intended for th e particular screen. A screen resolution
which differs from the specification can result in an unclear image.
The resolution of your notebook’s screen is set to the optimum at the factory.
Current production technolo gy cannot guarantee an absolutely fault-free screen display. A
few isolated constantly lit or unlit pixels may be present. The maximum permitted number of
faulty pixels is stipulated in the international standard ISO 9241-307 (Class 4).
Example:
A screen with a resolution of 1280 x 800 has 1280 x 800 = 1024000 pixels. Each pixel consists of
three subpixels (red, green and blue), so there are almost 3 million subpixels in total. According to ISO
9241-307 (class 4), a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels
or an equivalent mix (1 light subpixel co unts as 2 dark subpixels) are allowed to be defective.
Pixel
A pixel consists of 3
blue. A pixel is the s
by co mplete functi
Subpixel
A subpixel is a sep
within a pixel tha
ClusterA cluster contains two or more defective pixels or
subpixels in a 5 x 5 pixel block.
subpixels, normally red, green and
mallest element that can be generated
onality of the display.
arately addressable internal structure
t enhances the pixel function.
Background li
LCD screens ar
lighting can
cansetthebr
Synchronis
For more in
under "Dis
ghting
e operated with background lighting. The luminosity of the background
decrease during the period of use of the notebook. However, you
ightness of your screen individually.
ing the display on the LCD screen and an external monitor
formation, please refer to the chapter "
Key combinations", Page 24
play output, switch between".
28Fujitsu
Working w ith the notebook
Webcam
Webcam
Depending on the software used, you can use your Webcam to take pictures,
record video clips or take part in web chats.
•The picture quality depends on the lighting conditions and the software being used.
•You can only operate the webcam with a particular application (e.g. an Internet telephony
program or a video conferencing program which supports a webcam).
•When using the webcam the notebook support must not wobble.
•The webcam automatically adjusts itself to the current light level. For this reason
the LCD screen may flicker while the light level is adjusted.
Further information on using the webcam and on the additional settings
which are po ssible for your webcam can be found in the help function
of the program which uses the webcam.
When not plugged into a ma ins socket, the notebook runs on its built-in battery. You
can increase the life of the battery by caring for the battery properly. The average
battery life is around 500 charge/discharge cycles.
You can extend the battery life by taking advantage of the available energy saving functions.
Charging, caring for and maintaining the battery
BatteryBattery
The notebook battery can only be charged when the ambient temperature is
between 5°C / 41°F and max. 35°C / 95°F.
You can charge the battery by connecting the notebook to the mains adapter
Mains adapter connecting", Page 17).
(see "
If the battery is running low you will hear a warning alarm. If you do not connect the mains adapter
within five minutes of the warning alarm described above, your notebook will automatically switch off.
monitoring the b attery charging level
er
BatteryBatterystatusmet
Windows also has a "Battery status meter" in the taskbar for monitoring the battery capacity. When
you place the mouse pointer on the ba ttery symbol, the system displays the battery status.
Store battery packs in a dry environment at a temperature between 0°C / 32°F and 30°C / 86°F. T he
lower the temperature at which the batteries are stored, the lowe r the rate of self-discharge.
If you will be storing batteries for a longer period (longer than two months),
the battery charge level should be approx. 30 %. To prevent exhaustive
discharge which would permanently damage the battery, check the level
of charge of the battery at regular intervals.
To be able to make use of the optimal charging capacity of the batteries, the battery
should be completely discharged and then fully recharged.
If you do not use the batteries for long periods, remove them from the
notebook. Never store the batteries in the device.
Removing and installing the battery
Only use
Never us
Make su
Never s
can mak
30Fujitsu
batteries approved by Fujitsu for your notebook.
e force when fitting or removing a battery.
re that no foreign bodies get into the battery connections.
tore a battery for long periods in the discharged state. This
e it impossible to recharge.
Working w ith the notebook
Removing the battery
► Prepare for removal, see chapter "Preparing to remov e components", Page 48.
3
2
1
► Slide the release button in the direction of the arrow (1).
► Slide the releas
► Remove the battery from th e battery compartment (3).
e button in the direction of the arrow (2) and hold it in place.
Fujitsu31
Working with the notebook
Inserting battery
3
2
3
► Position the rechargeable battery at the edge and fold it in the direction of the arrow (1).
► Slide the release button in the direction of the arrow (2) and hold it in place.
► Slide the rechargeable battery in the direction of the arro w (3) until you feel it engage.
► Slide the release button in the direction of the arrow (4).
► Complete the removal, see chapter "
Finishing component removal", Page 54.
1
4
Optical drive (optional)
ve
Opticaldri
Handling data carriers
g
Handlin
Observe the following guidelines when handling data carriers:
•Avoid touching the surface of a data carrier. Only handle data carriers by their edges.
•Always store data carriers in their cases. This will protect the data carrier against
•Protect your data carriers against dust, mechanical vibrations and direct sunlight.
•Avoid storing a data carrier in areas subject to high temperatures or humidity.
You can use data carriers with a diameter of 8 cm / 3.15" or 12 cm / 4.7" in the drive.
When using a data carrier of lesser quality, vibrations and reading errors may occur.
32Fujitsu
This product contains a light emitting diode, classification according to IEC 60825
1:2007: LASER CLASS 1, and must therefore not be opened.
being covered in dust, scratched or damaged in any other way.
Working w ith the notebook
CD/DVD indicator
CD/DVDindicator
The CD/DVD indicator flashes when a data carrier is inserted. The indicator goes out when
the drive is ready for r eading. The indicator lights up when the drive is being accessed.
You may only remove the data carrier when the indicator is unlit.
If th e CD/DVD indicator does not go out after a data carrier has been inserted, but
instead continues to flash, t his means that the drive cannot access the data carrier.
Either the data carrier is damaged or dirty or you are using a data
carrier that the drive cannot read.
In the event of a power failure or damage to the drive, you can remove the data carrier manually.
► Switch your notebook off.
► Push a pen or a piece of wire (such as a
paperclip) fi rmly into the opening (1).
The drive tray is ejected. You can now pull
the drive tray (2) out of the drive.
2
1
34Fujitsu
Working w ith the notebook
Using the power-management features
PowerPowerBattery
The notebook uses less power when the available power-management features are used. You
will then be able to work longer when using the battery before having to recharge it.
Power efficiency is increased and environmental pollution reduced. By
choosing the best power options, you can make significant savings and
at the s ame time help protect the environment.
When you close the LCD screen, depending on the setting in Windows, the
notebook automatically enters a powe r saving mode.
We recommend the following settin gs:
FunctionOn external powerOn battery power
Turn off monitorAfter 10 minutesAfter 5 minutes
Turn off hard disk(s)After 15 m inutesAfter 10 minutes
Energy saving (S3)After 20 m inute sAfter 15 minutes
Hibernate mode (S
4)
After 1 hourAfter 30 m inutes
► Select the power ma
nagement fu nctions in your Control Panel.
► Select the Screen Saver in your Control Panel.
or
► Right-click on the desktop. Activate the screen saver by c licking on Personalize – Change
Screen Saver.
If you need further information about an option, you can get help with most
F1
settings by pressing
to open the Microsoft Help.
When the notebook is in powe r-saving mod e, the follow in g must be remembered:
During power saving mode, open files are held in the main memory
orinaswapfile on the hard disk.
Never turn off your notebook while it is in a power saving mode. If the built-in battery is
nearly empty, close the open files and do not go into power saving mode.
If you do not intend to use y our notebook for a long period of time:
► Exit power saving mode if necessary via the mouse or keyboard or by switching on the
notebook.
► Close all opened programs and completely shut down the notebook.
Fujitsu35
Working with the notebook
Memory cards
Slot
Your notebook is equipped with an integrated memory card reader.
Observe the manufacturer’s instructions when handling the memory cards.
Memorycard
Supported formats
Your notebook supports the following formats:
•SDHC
•SDXC
Inserting the memory card
► Carefully slide the memory card into the
slot. The label should be facing upward. Do
not apply excessive force, as otherwise the
delicate contact surfaces could be damaged.
Memorycard
Depending on the particular type
used, the memory card may protrude
slightly from the slot.
Removing the memory card
d
Memorycar
To avoid any loss of da ta, always follow the correct procedure for removing the
card (see the documentation for your operating system).
► Pull the memory card out of the slot.
36Fujitsu
Working w ith the notebook
Loudspeakers and microphones
MicrophoneLoudspeakersBass loudspeaker(subwoofer)Volumecont rol
You w i l l find information about the exact position of speakers and microphones
in chapter "
Please refer to chapter "
and also enabling/disabling the loudspeakers using key combinations.
Ports and controls", Page 9.
Key combinations", Page 24 for information on setting th e volume
If you attach an external microphone, the built-in microphone is disabled.
When you connect headphones or external speakers, the built-in speakers are disabled.
Information on connecting headphones and a microphone can be found
in "
Connecting externa l devices", Page 43.
Wireless LAN / Bluetooth
The installation of radio components not approved by Fujitsu will invalidate
the certifications issued for this device.
Switching the wireless components on and off
► Press the key combination
WirelessLANWirelessLANBluetoothBluetooth
The wireless component indicator will illuminate when one or more wireless
components are switched on.
The Bluetooth module and the wireless LAN transmission unit (antenna) will
be switched off when you switch off the radio components.
Pay attention to the additional safety notes for devices with wireless
components provided in the "Safety" manual.
Details on using a Wireless LAN can be found in the online help system
included in the Wireless LAN software.
Fn+F5
to start the WirelessSelector.
Setting up WLAN access
•Requirement: A WLAN must be available and you must have the
corresponding access information.
Information on config uring the WLAN access c an be found in the
documentation for your operating system.
Fujitsu37
Working with the notebook
Ethernet and LAN
EthernetLAN
The internal network module of your notebook supports Ethernet LAN. You can use it to
establish a connection to a local network (LAN = Local Area Network).
► Connect the network cable to the LAN
port of the notebook (1).
► Connect the network cable to your
network connection (2).
1
2
Your network administrator can help you to co n figure and use the LAN connections.
The network cable is not included in the delivery scope. This type of
cable can be obtained from a specialist dealer.
38Fujitsu
Security functions
Security functions
Securityfunctions
Your notebook has several security features that you can use to secure your
system from unauthorised access.
This chapter explains how to use each function, and what the benefits are.
Please remember that in some cases, for example, forgetting your password,
you may be locked out and unable to access your data. Therefore,
please note the following information:
•Make regular backups to e xternal data carriers such as external hard
drives, CDs, DVDs or Blu-ray Discs.
•Some security functio
of the passwords and ke
If you forget your passwords you will need to contact the our Service
Desk. Deletion or resetting of passwords is not co vered by your warranty
and a charge will be made for assistance.
Using the Security Lock
Your device comes with a Security Lock mechanism for the Kensington Lock Cable. You
can use the Kensington Lock Cable, a sturdy steel cable, to help protect your notebook
from theft. The Kensington Lock Cable is available as an accessory.
Configuring password protection in BIOS Setup Utility
Before using the various options for password protection in the BIOS Setup ut ility
to increase data security, please observe the following:
Make a note of the passwords a nd keep them in a safe place. If you forget your
supervisor password you will not be able to access your notebook. Deletion of the
password is not covered by your warranty and a charge will be made for assistance.
Passwordprotection
Your password can be up to
No distinction is made be
Protecting BIOS Setup Utility (supervisor and user password)
If you have opened these operating instructions on the screen, we
recommend that you print them out. You cannot call the instructions onto
the screen while you are setting up the password.
BIOSSetupUtility
The supervisor password and the user password both prevent unauthorised use of the BIOS Setup
Utility. With the aid of the supervisor password you can access all of the functions of the BIOS
Setup Utility, while the user password will only give you access to some of the functions. You
can only set up a user password if a supervisor password has already been assigned.
Please refer to section "Settings in B IOS Setup Utility", Page 55 for a description
of ho w to call up and operate the BIOS-Setup-Utility.
eight characters long and contain letters and numbers.
tween uppercase and lowercase.
Assigning the supervisor and user passwords
► Start the BIOS Setup Utility and go to the Security menu.
► Select the Set Supervisor Password field and press the Enter key.
With Enter new Password: you are asked to enter a password.
► Enter the password and press the Enter key.
Confirm ne w Password requires you to co n firm the password.
► Enter the password again and press the Enter key.
Changes have been saved is a confirmation that the new password has been saved.
► To set the user password, select Set User Password and proceed exactly as
when configuring the supervisor password.
If you do not want to change any other settings, you can exit BIOS Setup Utility.
► In the Exit menu, select the option Save Changes & Exit.
► Select Ye s and press the Enter key.
PasswordSupervisorpasswordUserpassword
The notebook is then rebooted and the new password comes into effect. It will now be necessary
to first enter your supervisor or user password in order to open the BIOS Setup Utility.Please
note that the user password only provides access to a few of the BIOS settings.
40Fujitsu
Security functions
Changing the supervisor or user password
You can only change the s upervisor password when you have logged into the
BIOS Setup Utility with the supervisor password.
PasswordSupervisorpasswordUserpassword
► Call the BIOS Setup Utility and go to the Security menu.
► When changing the password, proceed exactly as for password assignment.
Removing passwords
To remove a password (without setting a new passw ord) perform the following steps:
PasswordSupervisorpasswordUserpassword
► Start the BIOS Setup Utility and go to the Security menu.
► Highlight the Set Supervisor Password or Set User Password field and press the Enter key.
You will be requested to enter the current password by the Enter Current Password prompt.
You w ill be requested to enter a new password by the Enter New Password prompt.
► Press the Enter key twice.
► In the Exit menu, select the option Save Changes & Exit.
► Select Ye s and press the Enter key.
The notebook will now rebo ot with the passw ord removed.
Removing th e supervisor password simultane ously de activates the user password.
Password protection for booting of the operating system
With the superv
section "
also prevent s
Operatingsystem
isor password you have set in the BIOS Setup Utility (see
ning the super visor and user passwords", Page 40), you can
Assig
tarting of the operating system.
Activating system protection
► Start the BIOS Setup Utility and go to the Security menu.
Operatingsystem
► Select the PasswordonBootoption and press the Enter key.
► Select the desired option ( Disabled, First Boot or Every Boot) a nd press the Enter key
► Select the Save Changes & Exit option under Exit.
The notebook reboots. You will be prompted to enter your password (the supervisor password).
Deactivating system protection
► Start the BIOS Setup Utility and go to the Security menu.
Operatingsystem
► Select the PasswordonBootoption and press the Enter key.
► Select the Disabled option and press the Enter key.
If you do not want to change any other settings, you can exit B IOS Setup Util ity.
► Select the Save Changes & Exit option under Exit.
The notebook will reboot. The system is no longer password-protected.
Fujitsu41
Security functions
Password protection for the hard disk
Passwordprotection:
The hard disk password prevents unauthorised access to the hard disk drives
and is checked internally each time the system is booted. The prerequisite for
this is that you have assigned at least the supervisor password.
Activating hard disk protection
► Call up the BIOS Setup and select the Security menu.
If you have not assigned BIOS passwords yet, define the supervisor and, if desired,
the user password now (see "
► Mark the Hard Disk Security field and press the Enter key.
► In the Drive0 are a mark the Set Master Password field and press the Enter key.
Enter new Password then appears and you are asked to enter a password.
► Enter the password and press the Enter key.
Confirm ne w Password requires you to co n firm the password.
► Enter the password again and press the Enter key.
Setup Notice: Changes h av e been saved is displayed to confirm that the
new password has been saved.
► To assign the password for the second hard disk (Drive1), go to the Drive1 area and
select the field Set Master Password, then proceed in exactly the same way as for
setting up the password for the first hard disk (Drive0).
The field Password Entry on Boot is set to Enabled by default. You can exit the BIOS
Setup once you have finished changing the settings.
► From the Exit menu, choose the opt ion Exit Saving Changes.
► Press the Enter key and select Ye s .
The notebook reboots and your hard disk is now protected with a password. The system
will ask you to enter the password when the notebook is restarted again.
Security functions", Page 39).
Deactivating hard disk protection
To cancel a password without setting a new one, proceed as follows:
► Call up the BIOS Setup and select the Security menu.
► Mark the Hard Disk Security field and press the Enter key.
► In the Drive0 are a mark the Set Master Password field and press the Enter key.
You will be initially requested to enter t he old password by the Enter current Password prompt.
You will then be requested to enter a new password by the Enter new Password prompt.
► After entering the password, press the Enter key three times.
► From the Exit menu, choose the opt ion Exit Saving Changes.
► Press the Enter key and select Ye s .
The notebook reboots, and password protection for the hard disk is cancelled.
► To cancel the password for the second hard disk (Drive1), go to the Drive1 area
and select the field Set Master Password, then proceed in exactly the same way as
for cancelling the password for the first hard disk (Drive0).
42Fujitsu
Connecting external devices
Connecting external devices
Always refer to the safety information provided in "Important notes", Page 12 before
connecting or disconnecting any devices to or from your notebook.
Always read the documen tation supplied with the device you wish to connect.
Never connect or disconnect cables during a thunderstorm.
Never pull at a cable when disconnecting it. Always grasp the plug.
With some devices such as USB devices, it is not necessary to switch off
the notebook and the device before connecting/disconnecting. For more
information about whether or not devices need to be switched off, please refer
to the documentation supplied with the external device.
Some of the external devices re quire special drivers (see the operating
system and external device documentation).
Connecting an external monitor
You can connect an external monitor to the analogue VGA monitor c onn ection of th e
notebook. Screen output is limited to a maximum of two screens at any one time (see
► Switch off the notebook and the external monitor.
► Connect
► First switch on the external monitor and then the notebook.
Fujitsu43
the d ata cable of the external monitor to the monitor port of the notebook.
You can also use a key combination to switch back and forth between the external
monitor and the notebook’s LCD screen, see chapter "
You can display the same picture o n the external monitor and the
notebook LCD screen simultaneously.
Key combinations", Page 24.
Connecting external devices
HDMI port
HDMIport
The HDMI p ort on your notebook can be used to connect an external amplifier,
LCD TV or a plasma TV with an HDMI connection.
► Connect the data cable to t he
external device.
► Connect the data cable to the HDMI
port of the notebook.
Connecting USB devices
USBports
On the USB ports, you
(e.g. a DVD drive, a
can connect external devices that also have a USB port
printer, a scanner or a modem).
USB devices are hot
devices while yo
USB 1.x has a maxi
USB 2.0 has a dat
-pluggable. This means you can connect and disconnect
ur operating system is running.
mum data transfer rate of 12 Mbit/s.
atransferrateofupto480Mbit/s.
USB 3.0 has a data transfer rate of up to 5 Gbit/s.
Additional information can be found in the documentation for the USB devices.
► Connect the data cable to t he
external device.
► Connect the data cable to a USB
port of the notebook.
Device drivers
USB devices will be automatically recogn ised and installed by your operating system.
44Fujitsu
Connecting external devices
USB port with charging function (Anytime USB charge)
USBchargingfunction
It is recommended that the notebook be operated with the power supply connected
whenever the USB port with charging function is in use, as this function will drain
the battery more quickly if an external USB de vice is being charged.
The power supply unit must already be co nnected when the not ebook is
switched off, as otherwise the USB charging function will be disabled and
the connected USB devices will not be charged.
Some USB devices (e.g. mobile telephones) require a driver in order to utilise the
USB charging function. In this case the USB charging function will not work when the
notebook is switched off, as no drivers are active when the notebook is switched off.
You can use this
or a mobile phon
USB port to charge or supply power to a USB device (e.g. to charge a PDA
e or to connect a USB lamp), even if the notebook is switched off.
How t o remove USB devices correctly
Always correctly remove the device according to the rules described below,
to ensure that none of your data is lost.
► Left click on the icon to safely remove hardware, located in the taskbar.
► Select the device which you want to shut down and remove.
► Press the Enter key.
Wait for the dialogue box which tells you that it is now safe to remove the device.
You can connect headsets, headpho nes or external loudspeakers to your
notebook via the headset port.
► Connect the audio cable to the
external device.
► Connect the audio cable to the headset
port of the notebook.
The internal loudspeakers are disabled.
If you purchase a cable from a retailer, please note the following information:
The headset port on your notebook is a "3.5 mm jack socket".
If you want to connect headsets, headphones or a speaker you
will need a "3.5 mm jack plug".
46Fujitsu
Removing and inst alling components
during servicing
Removing and installing compo
nents
during servicing
Only qualified technicians should repair your notebook. Unauthorised
opening or incorrect repair may greatly endanger the user (electric shock,
fire risk) and will invalidate your warranty.
Servicing
Components
After consulting the Hotline/Service Desk, you may remove and install the
components described in this chapter yourself.
If you remove and install components without consulting the Hotline/Service
Desk, t hen the warranty of your notebook will be voided.
Notes on installing and removing boards
and components
•Switch the notebook off and pull the power plug out of the mains socket.
•Always remove the battery.
•Take care when you use the locking mechanisms on the battery and any other component.
•Never use sharp objects such as screwdrivers, scissors or knives as leverage to remove covers.
NotesBoardESD
Boards with electrostatic sensitive devices (ESD) are marked with the label
shown.
When handling boards fitted with ESD s, you must always observe the following
points:
•You must always discharge static build up (e.g. by touching a grounded
object) before working.
•The equipment and tools you use m ust be free of static charges.
•Remove the power plug from the mains supply before inserting or removing
boards containing ESDs.
•Always hold boards with ESDs by their edges.
•Never touch pins or conductors on boards fitted with ESDs.
Fujitsu47
Removing and installing components
during servicing
Preparing to remove components
If you are going to remove or change system components, prepare for the removal as follows:
Please observe the safety information in chapter "Important notes", Page 12.
Remove the power plug from the mains outlet !
► Switch the device off.
The device must not be in energy-saving mode !
► Close the LCD screen.
► Remove all the cables
from the device.
► Turn the device over and place it on a stable, flat and clean surface. If necessary, lay an
anti-slip cloth on this surface to prevent the device from being scratched.
If you are asked by the Hotline/Service Desk to remove and install the memory
expansion yourself, proceed as follows:
Please observe the safety information in chapter "Important notes", Page 12.
When installing/removing memory modules, the battery must be removed from
the notebook and the n otebook must not be connected to the power supply,
Preparing to remove components", Page 48.
see "
Only use memory expansion modules that have been approved for your
notebook (see "
Technical data", Page 65).
Never use force when installing or removing a memory extension.
Make sure that foreign objects do not fall into the memory extension compartment.
You must open the service compartment to remove or install a memory module. On some devices,
opening the compartment may expose other components. These components should be removed
and replaced only by authorised specialists. Therefore, be sure to observe the following:
Individual components can become very hot during operation. Therefore, we
recommend that you wait one hour after switch ing off the notebook before removing
or installing memory modules. Otherwise, there is a risk of suffering burns!
As some components are exposed that are sensitive to static electricity, please take
note of chapter "
Notes on installing and removing boards and components", Page 47.
48Fujitsu
Removing the cover
► Remove the screw (1).
Keep the screw in a safe place. If you are removing several components at the same
time, store the screws for the individual components separately from each othe r.
When installing the cover, you must use the correct screws.
If you install the wrong screws, components may be damaged.
Removing and inst alling components
1
2
during servicing
► Lift the cove
r off the notebook (2).
Removing memory modules
► Carefully push the two mounting
clips outwards (1).
MemoryexpansionMemorymodule
The memory module snaps upwards (2).
3
2
1
Fujitsu49
1
► Pull the memory module out of its slot
in the dire ction of the arrow (3).
Removing and installing components
during servicing
Installing a memory module
2
1
a
Securing the cover
► Insert the memory module with the contacts
and the recess (a) facing the slot (1).
MemoryexpansionMemorymodule
► Carefully push the memory module
downwards until you feel it click
into place (2).
2
1
► Place the cover into its installation position in the direction of the arrow (1).
When installing the cover, you must use the correct screws.
If you install the wrong screws, components may be damaged.
► Secure the cover using the screw (2).
50Fujitsu
Removing and inst alling components
during servicing
Removing and installing the har
ddisk
Removing a cover
► Remove the battery (see Chapter "Removin g the battery", Page 31).
1
2
► Remove the screw (1).
Keep the scre ws in a safe place. If you are removing more than one component at
the same time, store the screws for the individual components separately from each
other. If you install the wrong screws, components may be damaged.
When the cover is in stalled, the correct screws must be used.
► Lift the cover off the notebook (2).
Fujitsu51
Removing and installing components
during servicing
Removing a hard disk
2
1
► To release the hard disk from the contacts, pull the hard disk in the direction
of the arrow (1) using the pull-out aid.
► Remove the hard disk from the hard disk compartment (2).
52Fujitsu
Removing and inst alling components
during servicing
Installing a hard disk
If you are installing more than one component at the same time, keep the screws for
the individual components separately from each other and make sure that you use the
correct screws. If you install the wrong screws, components may be damaged.
1
2
► Place the hard disk into the hard disk compartment (1).
► Use the pull-out aid to slide the hard disk in the direction of the arrow (2) until it is heard to engage.
Fujitsu53
Removing and installing components
during servicing
Attaching the cover
2
1
► Place the cover into position, following the direction of the arrow (1).
When installing the cover, you must use the correct screws.
If you install the wrong screws, components may be damaged.
► Fasten the cover in place with the screw ( 2).
Finishing component removal
After you have removed or changed the system components as you required, please
prepare your device for operation again as follows:
► Install the battery again (see "
► Turn the notebook the right way up again and place it on a flat surface.
► Reconnect the cables that you disconnecte d before.
54Fujitsu
Inserting battery", Page 32).
Settings in BIOS Setup Utility
Settings in BIOS Setup Utility
BIOSSetupUtilitySystemsettings,BIOSSetup UtilityConfiguration,BIOSSetupUtilitySetupSystemconfigurationHardwareconfigu rati on
The BIOS Setup Utility allows you to set the s ystem functions and the hardware
configuration for the notebook.
When it is delivered, the notebook is set to factory default setting s. You can
change these settings in BIOS Setup Utility. Any changes you make take effect as
soon as you save and exit the BIOS Setup Utility.
The BIOS Setup Utility program contains the following menus:
About
System
Advanced
Security
Boot
Exit
Starting the BIOS Setup Utility
► Reboot t he devi
BIOSSetupUtility
Depending on the BIOS Setup Utility setting for Fast Boot the following message
may appear on the screen at start-up:
<F2> BIOS Set
► Press the fu
► If a password has been assigned, ent er the password and press the Enter key.
Displays information relating to the BIO S, processor and notebook
Advanced system settings
Configuration of various hardware components, such as mouse, keyboard,
processor
Password settings and security fu nctions
Configuration of the start-up sequence
Exits the BIOS Setup Utility
ce (switch off/on or reboot the operating system).
up <F12> Boot Menu
nction key
F2
.
If you have forgotten the password, contact your system administrator
or contact our customer service centre.
The BIOS Setup Utility starts.
Fujitsu55
Settings in BIOS Setup Utility
Operating BIOS Setup Utility
BIOSSetupUtility
Press the
Utility. The description of the individual settings is shown in the right-hand
window of the BIOS S etup Utility.
With the
F1
key to display help on the operation of the BIOS Setup
F9
key y ou can l oad the default settings of the BIOS Setup Utility.
► Use the cursor keys
The menu is displayed on the screen.
► Select the option you wa
←or→
nt to change with the cursor keys
elect the menu you wish to access to make changes.
to s
↑
or↓.
► Press the Enter key.
► Press the
ESC
key to exit th
e selected menu.
► For future reference, make a note of the changes you have made (for example, in this manual).
56Fujitsu
Settings in BIOS Setup Utility
Exiting BIOS Setup Utility
BIOSSetupUtility
You need to s elect the desired option in the Exit menu and activate it by pressing the Enter key:
Exit Saving Changes - save ch
► To save the current menu settings and exit the BIOS Setup Utility,selectExit Saving Changes and Ye s .
► To discard the change s, select Exit Discarding Changes and Ye s .
The settings in place when BIOS Setup Utility was called remain effective. BIOS
Setup Utility is terminated and the note book is rebooted.
Load Setup Defaul
► To copy the standard entries for all menus of the BIOS Setup Utility,
choose Load Setup D efaults and Yes.
ts – Copy Standard Entries
Discard Changes – Discard ch anges without exiting
the BIOS Setup Utility
► To discard the changes you have made, select Discard Changes and Yes.
ThesettingsinplacewhenBIO S Setup Utility was called remain effective.
You can now make additional settings in the BIOS Setup Utility.
► If you want to exitBIOS Setup Utilitywith th ese settings, select Exit Saving Changes and Ye s .
Save Chan
ges - save changes without exiting
the BIOS Setup Utility
► To save the changes, select Save Changes and Yes.
The changes are saved. You can now make additional settings in the BIOS Setup Utility.
► If you want to exit BIOS Setup Utility with these settings, ch oose Exit Saving Changes and Ye s .
Save Changes and Power Off
► To save the changes and switch off your device, select Save Changes and Power Off and Yes.
The changes are saved. Your device is shut down.
Fujitsu57
Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTipsFaultTroubleshooting
If a fault occurs, try to correct it as described. If you fail to correct the problem, proce ed as follows:
► Make a note of the steps and the circumstances that led to the fault. Also
► Switch the notebook off.
► Please contact the Hotline/Service Desk.
Follow the safety notes in the "Safety/Regulations" manual when
connecting or disconnecting cables.
make a note of any error messages displayed.
You c a n find the telephone numbers in the service desk list. Please have
the following information ready when you call:
•The model name and serial number of the notebook. The serial number is
located on a sticker on the underside of the notebook.
•Notes of any messages that appear on the screen and information on a cou stic signals.
•Any changes you have made to the hardwa re or software since
receiving the notebook.
•Any changes you have made to the BIOS Setup settings since receiving the notebook.
•Your system configuration and all peripheral devices connected to your system.
•Your sales contract.
Our notebooks
means that con
in terms of we
configuratio
compared to a
games with i
been appro
losses or m
versions c
Help if pr
Should you encounter a problem with your computer that you cannot resolve yourself:
► Note the ID number of your device. The ID number is found on the type rating
plate on the back or underside of the casing.
► For further clarification of the problem, contact the Service Desk for your country (see the
Service Desk list or visit the Internet at
http://support.ts.fujitsu.com/contact/servicedesk/ServiceDeskNumber_Int.asp"). When you
"
do this, please have ready the ID number and serial number of your system.
58Fujitsu
oblems occur
have been designed primarily with mobile applications in mind. This
siderable effort has been made to optimise component s and equipment
ight, space and energy requirements. Depending on the particular
n you have purchased, it is possible that functionality may be slightly reduced
desktop PC if you are running processor-intensive gaming software, e.g.
ntensive 3D graphics. Updating your hardware with drivers which have not
ved by Fujitsu Technology Solutions may result in performance losses, data
alfunction of the equipment. A list of approved drivers and current BIOS
an be downloaded from: "
http://support.ts.fujitsu.com/Download/Index.asp"
Troubleshooting and tips
Restoring the hard disk content
Harddisk:Operatingsystem,restoring
s under Windows
You can use the "Windows Recovery CD" (optionally available) and the "Drivers & Utilities
CD/DVD" to reinstall the operating system.
The instructions are provided on the case of the Recovery CD.
During the reinstall process your personal files and any installed programs
will be deleted. We advise you to backup your files to an external hard
drive, or CD / DVD disk before you start.
► Switch the notebook on.
Depending on the BIOS Set
may appear on the screen
up Utility se tting fo r Fast Boot the following message
at start-up:
<ESC>Diagnostic screen <F12>Boot Menu <F2>BIOS Setup
► When this message appears, press the function key
► Insert the "Windows
Recovery CD" into the optical drive.
F12
.
► Select CD-ROM and p ress the Enter key.
► Follow the instruc
tions on the screen.
After the installation you must install all the drivers again. Some installed hardware
components will not be correctly supported until t his has been done.
► Insert the "Drivers & Utilities" CD/DVD into the optical drive. The CD starts automatically.
► Click on the Desk
Update button.
► Select Automatic driver installation (Express) and click on Start installation.
► Follow the inst
ructions on the screen.
► Restart your notebook when the driver installation is completed.
The notebook’s date or time is incorrect
SummertimeTime,daylight s avingsTimenotcorrectTimenotcorrectIn correctdate/ti meDateisincorrectBufferbattery,load
CauseTroubleshooting
Time and date are incorrect.► With the BIOS-Setup -Utility, you can set the
If the time
switchin
and date are still set incorrectly after
g on the notebook.
date and time in the main menu.
► Please contact your sales outlet or our
Hotline/Service Desk.
The notebook’s LCD screen remains blank
reen
reenistoodark
LCDsc
LCDsc
CauseTroubleshooting
Monitor is switched off.
External monitor or television set connected.► Press the key combination to switch the
Fujitsu59
► Press a key or touch the touchpad.
screen output, see "
Key combin ations",
Page 24.
Troubleshooting and tips
The LCD screen is difficult to read
LCDscreenLCD screen
CauseTroubleshooting
Reflected glare► Turn the notebook or alter the tilt of the LCD
screen.
► Increase the brightness of the screen.
The external monitor rem
Monitor
CauseTroubleshooting
Monitor is switched off.► Switch the external monitor on.
Power saving has been activated (monitor is
blank).
Brightness is set to dark.
Screen output is set to the notebook’s LCD
screen
The external moni
cable is not conn
tor’s power cable or data
ected properly.
ains blank
► Press any key to continue.
► Adjust the brightne
► Press the ke y combi
screen output, see
Page 24.
► Switch off the external monitor and the
notebook.
► Check whether the power cable is plugged
properly into the external monitor and into
the power socket.
► Check whether the data cable is properly
connected to the notebook and the external
monitor (if it is plugged in with a connector).
► Switch on the external monitor and the
notebook.
ss of the m o nitor.
nationtoswitchthe
"
Key combinations",
The external monitor is blank or the image is unstable
ScreenMonitor
CauseTroubleshooting
The wrong external monitor has been selected
or the wrong scre en resolution has been set for
the application program.
► Terminate the application program in
Windows by pressing
fault persists after clo sing the program, use
the key combination for switching the screen
output (see "
switch over to the notebook’s LCD screen.
Change the following setting:
► Set the screen resolution: Set the screen
resolution as described in the documentation
foryouroperatingsystem.
► Select monitor: Select monitor 1 or 2 as
described in the documentation for your
operating system.
Key combina tions", Page 24)to
Alt+F4
.Ifthe
60Fujitsu
Troubleshooting and tips
The notebook cannot be started
Notebook
CauseTroubleshooting
The battery is not installed co
rrectly.
► Check whether the battery is installed
correctly in its compartment.
► Switch the notebook on.
The battery is dead.
► Charge the battery.
or
► Insert a charged battery.
or
► Connect the mains adapter to the
notebook.
The mains adapter is not co nnected correctly.
► Check whether the mains adapter is
connected correctly to the notebook.
► Switch the notebook on.
The notebook stops working
NotebookEnergysavingmode
CauseTroubleshooting
Notebook is in energy saving mode.► Leave energy saving mode.
An application programme has caused the
malfunction.
The battery is dead.
► Close the application program or restart
the notebook (by restarting the operating
system or switching the device off and back
on again).
► Charge the battery.
or
► Insert a charged battery.
or
► Connect the mains adapter to the
notebook.
Fujitsu61
Troubleshooting and tips
The printer does not print
Printerdoesnotprint
CauseTroubleshooting
The printer is not switched on.► Make sure that the printer is sw
The printer is not connected c
orrectly.
The printer driver is faulty or not correctly
installed, or it is the wrong printer driver.
on and ready for operation (ref
documentation supplied with t
► Check that the data cable connecting
the notebook to the printer is properly
connected.
► Check that the data cable connecting
the notebook to the printer is properly
connected.
► Check whether the correct printer driver is
loaded (refer to the printer documentation).
itched
er to the
he printer).
The radio connectio
ontoanetworkdoesnotwork
Theradioconnecti
CauseTroubleshooting
The wireless compo
nent is disabled.
n to a network d oes not work
► Switch the radio component on (see
"
Switching the wireless components on and
off", Page 37).
The wireless component is enabled. Despite
this, the wireless connection to a network does
not work.
► Check whet her the radio connection is
switched on via the software.
► Further information on using the r adio
component can be found in the help files.
Acoustic war
rormessages
Acousticer
Errors
Cause
A beep sounds every few seconds.
nings
Troubleshooting
► Charge the battery.
The battery is almost flat.
62Fujitsu
Troubleshooting and tips
Error messages on the screen
ErrormessagesonthescreenErrormessage:
This section de scribes the error messages generated by the BIOS Setup. Error messages displayed
by the operating system or programmes are described in the relevant documentation.
If the error message appears repeatedly, despite troub leshooting measures, please
contact the place of purchase or our customer service centre.
Error message/causeResolution
CMOS battery bad
If the error message occurs repeatedly, the
buffer battery in the notebook is flat.
System CMOS checksum bad - d efault configuration
used
The system configuration information is
incorrect.
Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz
When testing the extended memory an error has
resulted at the address xxxx.
Failure Fixed Disk n
The settings of the hard disk drive are incorrect.
Keyboard controller error
Keyboard error
nn Stuck key
Operating system not found
Press <F1> to resume, <F2> to SETUP
This erro r message appears if an error occurs
during the self-test be fore starting the operating
system.
► Contact your sales outlet
service centre.
► Switch the notebook of
► Switch the notebook on.
► Press the function k
BIOS Setup.
► In the BIOS Setup, select the Exit me nu.
► Select the entry Lo
► Select OK and press the Enter key.
► Check whether the additional memory
module has been inserted correctly.
► Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
► Switch the notebook off with the ON/OFF
switch.
► Wait 3 - 5 seconds and switch on the
notebook again.
If you are using a n external keyboard:
► Check the connection and reboot the
notebook.
► Make sure that no key is pressed.
► Check
in the BIOS Setup whether your hard
as b een set correctly.
disk h
► Make sure that the operating system is
installed on the corresponding drive.
F1
► Press the
function key to start the
operating system.
► Press the function key
BIOS Setup.
or our customer
f.
F2
ey
to access the
ad Setup Defaults.
F2
to access the
Fujitsu63
Troubleshooting and tips
Error message/causeResolution
Previous boot incomplete - Default configuration
used Due to an error during the previous system
► Press the
to do so.
boot, defa ult values were used for certain
settings. Check the settings in the BIOS Setup.
Real time clock error
► Contact your sales outlet or
service centre.
nnnnK Shadow RAM failed a
Bits: zzzz
System battery is dead - Replace and run SETUP
t offse t: xxxx Failin g
► Contact your sales outlet or our customer
service centre.
► Contact your sales outlet or our customer
service centre.
System cache error - Cache disabled
► Contact your sales out
service centre.
System timer error
► Contact your sales outlet or our customer
service centre.
F1
function key when prom
our cust omer
let or our customer
pted
64Fujitsu
Technical data
Technicaldata
LIFEBOOK
Technicaldata
Ambient conditions
Temperature:
Operation5 °C .... 35 °C / 41 °F .... 95 °F
Transportation
Dimensions
Width x Depth x Height
Weight (including 6-cell rechargeable battery)approximately 2.4 kg / 5.29 lbs
–15 °C .... 60 °C / 5 °F .... 140 °F
378 mm x 256 mm x 30.9 mm /
14.88 Inch x 10.08 Inch x 1.22 Inch
Technical data
Rechargeable batte
You c a n find information on the batteries used in your device on the
Internet at "
Rated voltage10.8 V
Rated capacity
http://www.fujitsu.com/fts/support/".
ry
6-cell rech argeab le battery
4500 mAh (49 Wh)
Mains adapter (90W)
data
Technical
Primary
Rated voltage
Rated frequency50 Hz to 60 Hz (automatic)
Secondary
Rated voltage19 V
Max. rated current4.74 A
An additional mains adapter or power cable can be ordered at any time.
100 V to 240 V (automatic)
Fujitsu65
Technical data
Mains adapter, 65 W
Technicaldata
Primary
Rated voltage
Rated frequency50 Hz to 60 Hz (automatic)
Secondary (device-d epen dent)
Rated voltage19 V
Max. rated current3.42 A
An additional mains adapter or p ower cable can be ordered at any time.
100 V to 240 V (automatic)
66Fujitsu
Manufacturer’s notes
Manufacturer’s notes
Disposal and recycling
Notes
You can find information on this subject on your notebook or on our website
http://www.fujitsu.com/fts/about/fts/environment-ca r e/").
("
Declarations of Conformity
Declarationofconformity
The "Declarations of Co
"
http://globalsp.ts
Fujitsu Technology So
essential requireme
CE marking
CEmarking
CE marking for devices with radio component
The shipped version of this device complies with the requirements of Directive 2009/125/EC
"Ecodesign directive", Directive 2011/65/EU "RoHS D irective" and R&TTE directive 199/5/EC
of the European Parliament and Commission o f 9th March 1999 governing Radio and
Telecommunications Equipment and mutual recognition of conformity.
CE nnnn (!) ; nnnn: For digits and exclamation m ark (!), see label on the product.
You c a n find more information and declarations of conformity on the Internet at:
This equipment can be used in the following countries:
BelgiumBulgariaDenmark
EstoniaFinlandFrance
UKIrelandIcelandItaly
LatviaLiechtensteinLithuaniaLuxembourg
MaltaThe NetherlandsNorwayAustria
PolandPortugalRumania
SwitzerlandSlovakiaSloveniaSpain
Czech Re public
Turkey
nformity" for the device can be found on the Internet at:
.fujitsu.com/sites/certificates/default.as px".
lutions hereby d eclares that your device is in compliance with the
nts and other relevant provisions of Directive 1999/5/EC.
Germany
Greece
Sweden
Hungary
CyprusCroatia
Contact the corresponding government office in the respective country fo r current information on
possible opera ting restrictions. If your country is not included in the list, then please c ontact the
corresponding supervisory authority as to whether the use of this product is permitted in your country.
Fujitsu67
Manufacturer’s notes
Other certification markings
Certificationmarkings
Any other certification markings are listed in the "Manu al Appendix Additional Certifications" supplement.
If such markings are available, you can find the supplement on the Internet at
http://support.ts.fujitsu.com/Manuals/" with the Operating Manual for your device.