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7000 F-Series
User Manual
50 pgs1.22 Mb0

Fujitsu 7000 F-Series, TeamPoS TP7000-F200, TeamPoS TP7000-F300, TeamPoS TP7000-F500 User Manual

User Guide
TeamPoS Model 7000 F-Series PoS Computer
Title:
TeamPoS Model 7000 F-Series PoS Computer System User Guide (D900000477)
Date: Version: Audience:
June 1, 2012 Version 1.0 Corporate clients and field engineers
COPYRIGHT © 2012 FUJITSU FRONTECH NORTH AMERICA INC. ALL RIGHTS RESERVED. TeamPoS 7000, F-Series, SHAPING TOMORROW WITH YOU AND ASSOCIATED LOGOS ARE TRADEMARKS OR REGISTERED TRADEMARKS OF FUJITSU FRONTECH NORTH AMERICA INC. ALL OTHER MARKS ARE THE REGISTERED TRADEMARKS OR TRADEMARKS OF THEIR RESPECTIVE OWNERS IN THE UNITED STATES AND/OR OTHER COUNTRIES.
The descriptions and information in this document are guidelines, detailing the recommendations of Fujitsu Frontech North America Inc. (FFNA).
Fujitsu endeavors to ensure that the information in this document is correct and fairly stated. The information within this document has been reviewed for accuracy, but as with most documents, errors may be found and corrected in future revisions. Fujitsu Frontech North America Inc. does not accept liability for any errors or omissions. The development of Fujitsu products and services is continuous, an d published information may not be up to date. It is important to check the current position with Fujitsu.
Contents
TeamPoS7000_User Guide (F-Series)_D900000477.pdf
Chapter 1. Overview
1.1 TeamPoS 7000 F-Series Overview ...................................................................................... 3
1.1.1 Features.................................................................................................................................................4
1.2 TeamPoS 7000 F-Series Peripherals .................................................................................. 5
1.2.1 LCD Monitors.............................................................................................. ..... ....................................5
1.2.2 VF70 VFD .......................................................................................... ..................................................5
1.2.3 Keypad+ MSR ............................................................................................. .........................................6
1.2.4 MSR....................................................................................... ...............................................................6
1.2.5 CT11 Thermal Printer...........................................................................................................................6
1.2.6 Epson TM-T88V Printer.......................................................................................................................7
1.2.7 Epson TM-H2000 Printer .....................................................................................................................7
1.2.8 Epson TM-H6000IV Printer.................................................................................................................7
1.2.9 Cash Drawers.................................................................... ....................................................................8
1.2.10 LEDs and Buttons...............................................................................................................................9
1.2.11 Connectors, with Standard I/O..........................................................................................................11
1.2.12 Connectors, with Optional Displayport Expansion ..........................................................................12
1.2.13 Connectors, with Optional Legacy Expansion .................................................................................13
1.2.14 Connectors, Optional PUSB Expansion ................ ..... .... ..................................................................14
1.2.15 Limited Power Source .................................. ..... .... ...................................................... .....................14
Chapter 2. Introduction
2.1 System Configurations and Components ......................................................................... 15
2.1.1 System illustration (F-Series model)..................................................................................................15
2.2 System Configurations ..................................................................................................... 15
2.2.1 Hardware........................................................................... ..... .... .........................................................16
2.2.2 Operating Systems................................................... ..................................................... ......................18
Chapter 3. Basic Operations
3.1 Turning the Power On ...................................................................................................... 19
3.2 Turning the Power Off...................................................................................................... 20
3.3 Adjusting the Displays......................................................................................................21
3.3.1 Displays (LCD)............................................... ..... ...................................................... .........................21
3.3.2 Customer Display (VFD).............................................. .... ..................................................................21
TeamPoS7000_User Guide (F-Series)_D900000477.pdf Page 1 Revision 1.0 - June 1, 2012
TeamPoS 7000 User Guide: Contents
3.4 Using the (Optional) MSR................................................................................................21
3.5 Using the CT11 Printer .....................................................................................................23
3.5.1 Paper roll.......................................................... ..................................................................................24
3.6 Cash Drawer Operations...................................................................................................26
3.6.1 Opening and closing the drawer.........................................................................................................26
3.6.2 Inserting and removing till from drawer............................................................................................26
Chapter 4. Daily Maintenance
4.1 Cleaning the Equipment....................................................................................................29
4.1.1 Cleaning the main unit.................................................................................. .....................................30
4.1.2 Cleaning the magnetic card reader (option).......................................................................................30
4.1.3 Cleaning the printer.............................................. ..... .........................................................................30
4.1.4 Cleaning the print head and roller......................................................................................................31
Chapter 5. Troubleshooting
5.1 Troubleshooting ................................................................................................................33
5.2 Paper Jams.........................................................................................................................34
5.3 Paper Jams Frequently ......................................................................................................34
5.4 Supplies.............................................................................................................................35
Appendix
Ensure Safe Use .........................................................................................................................i
Disclaimer..................................................................................................................................i
Computer Viruses.......................................................................................................................i
Regulatory Information.............................................................................................................ii
Safety........................................................................................................................................iii
Getting Started .........................................................................................................................iv
Warning Symbols......................................................................................................................v
Safety Considerations...............................................................................................................vi
Handling Precautions.............................................................................................................viii
Modifying or Reproducing the Unit.........................................................................................ix
Acronym Identification.............................................................................................................x
TeamPoS7000_User Guide (F-Series)_D900000477.pdf Page 2 Revision 1.0 - June 1, 2012
TeamPoS 7000 User Guide: Contents
1
TeamPoS 7000 F-Series
Overview
1.1
TeamPoS
Thank you for purchasing the TeamPoS 7000 system, which is Fujitsu’s Model 7000 series of PoS computer systems. This manual is intended for personnel who operate the TeamPoS 7000 F-Series version. It provides notes on handling, describes basic operating procedures, and gives supplementary information which operators should know before using the TeamPoS 7000 series of PoS computer systems.
We hope that the TeamPoS 7000 will help you operate your business in a more efficient manner. This manual illustrates the TeamPoS Model 7000 F-Series PoS computer systems (part of the KD02909-7000 series) and describes the procedures required for using these systems.
The following sections provide a brief overview of the TeamPoS 7000 F-Series control units as well as their peripherals.
7000 F-Series Overview
The TeamPoS Model 7000 family of products is a state-of-the-art Point of Sale (POS) terminal. Built on industry standard platforms, the TeamPoS 7000 leverages Intel-embedded components and standard operating systems, software applications and peripherals. It supports standard PC components such as high-performance CPUs, memory, hard disk, video and audio.
Main components such as power supply, hard drives, etc. are shared between certain models. The TeamPoS 7000 system can be used as a computer to run standard PC applications, such as
word processing, spreadsheets, etc., subject to operating system and licensing restrictions. This system offers dual 2.5” hard disk or solid state drives, optical drive, on board LAN, 15”/12”/7” LCD displays; USB, I/O expansion modules, and runs on a variety of software platforms.
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
Overview Chapter 1 - Overview
Revision 1.0 - June 1, 2012 TeamPoS 7000 F-Series Overview - 3
The TeamPoS 7000 also contains functionality required by retail application software and are “retail hardened” to support the harsh environments found in most retail stores. Depending on the application requirements, there is a very large number of possible configurations. Memory capacity , number of hard disks, CPU speed, and the number of powered RS-232 and USB ports are selectable by the customer. Operating systems are also selectable.
The TeamPoS Model 7000 Series (KD02909-7000) F-Series PoS computer is available in three standard models (that can be customized):
• TeamPoS 7000 Model F200, Celeron G540 CPU, 2GB RAM, 1x HDD 250GB
• TeamPoS 7000 Model F300, i3 CPU, 4GB RAM, 1x HDD 250GB
• TeamPoS 7000 Model F500, i5 CPU, 4GB RAM, 1x HDD 250GB
1.1.1 Features
Features include:
• Small footprint to free up counter space
• Full-flat LCDs (customer-facing and operator-facing) with infrared touch, resistive touch, and non-touch
• Various microprocessor options (Celeron G540, Core-i3, Core-i5)
• Remote Management with Intel AMT (F300/F500)
• Dual disks
• RAID 0/1 support
• Optional integrated proximity sensor, speaker, microphone, and webcam on LCD displays
• Higher performance i3/i5 CPUs to handle applications with blazing speeds
• 2/4GB DDR3 memory, extendable to 8 GB
• Selectable high capacity storage (HDD: 250GB or SSD: 30/62GB)
• Security (RAID1) and higher performance (RAID0) with SSD or HDD RAID
• Optical drive
• Built to last for retail environment
• Anti-discoloration materials
• Several Operating Systems certified for long life management
• Cost-effective energy saving
• Power saving mode for CPU and LED backlit displays
• Compatible with previous Fujitsu peripherals and applications
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
Chapter 1 - Overview TeamPoS 7000 User Guide 4 - TeamPoS 7000 F-Series Overview TeamPoS7000_User Guide (F-Series)_D900000477.pdf
1.2 TeamPoS 7000 F-Series Peripherals
7" customer LCD
DV75 15" non-touchLCD12/15" R/IR touch and non-touch LCDs
The TeamPoS 7000 F-Series supports various peripherals and settings.
1.2.1 LCD Monitors
15- and 12-inch LCD monitors for operator or customer displays; 7-inch customer display.
• Support for three types of panels: flat surface Resistive touch; IR touch with bezel, and
non-touch.
1.2.2 VF70 VFD
VFD VF70
• USB interface
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
Overview Chapter 1 - Overview
Revision 1.0 - June 1, 2012 TeamPoS 7000 F-Series Peripherals - 5
1.2.3 Keypad+ MSR
40-key keypad with MSR (there is no stand-alone keypad)
• USB interface
• This Keypad+MSR is located on the right side of the LCD.
1.2.4 MSR
• USB interface
• This MSR is located on the right side of the LCD.
1.2.5 CT11 Thermal Printer
Thermal printer:
• USB interface
•300mm/s
• 16 shades of gray printing
• Tool-less part replacement (thermal head, cutter, platen)
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
Chapter 1 - Overview TeamPoS 7000 User Guide 6 - TeamPoS 7000 F-Series Peripherals TeamPoS7000_User Guide (F-Series)_D900000477.pdf
1.2.6 Epson TM-T88V Printer
Thermal printer:
• USB interface
•300 mm/s
• 58/80 mm paper roll sizes
1.2.7 Epson TM-H2000 Printer
Thermal/dot matrix printer:
• USB interface
• Drop-in paper loading
• MICR reader and franker
1.2.8 Epson TM-H6000IV Printer
Thermal/dot matrix printer:
• USB interface
• Multi-tone printing
• MICR reader and endorsement printer
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
Overview Chapter 1 - Overview
Revision 1.0 - June 1, 2012 TeamPoS 7000 F-Series Peripherals - 7
1.2.9 Cash Drawers
1.2.9.1 TP15 standard cash drawer
Bill compartments: 5; coin compartments: 6, with media slot
1.2.9.2 Compact cash drawer
Bill compartments: 3; coin compartments: 6, with media slot
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
Chapter 1 - Overview TeamPoS 7000 User Guide 8 - TeamPoS 7000 F-Series Peripherals TeamPoS7000_User Guide (F-Series)_D900000477.pdf
1.2.10 LEDs and Buttons
ON/OFF Switch
USB Port
Reset Switch
HDD/SDD activity
Power indicator
HDD1/SSD1 Diagnostic
HDD2/SSD2 Diagnostic
Fan Diagnostic
Memory Diagnostic
Open optical drive door
Optical drive activity
door latch
Optical drive door release
The LED and button locations on the front panel are indicated below. Open the panel cover door to access the controls and LEDs.
See the table on the following page for additional details.
Overview Chapter 1 - Overview
Revision 1.0 - June 1, 2012 TeamPoS 7000 F-Series Peripherals - 9
Caution: It is assumed that the user of this manual fully understands and strictly adheres to proper Electrostatic Discharge (ESD) precautions. Failure to adhere to precautions can cause damage to this equipment.
Always remove the power cord from the unit prior to performing any system maintenance.
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
1.2.10.1
TeamPoS
7000 F-Series Front Panel Switch and LCD Matrix
Button Button/LED Position Comment
HDD/SSD
activity
Reset
switch
HDD1/SSD1
Diagnostic
HDD2/SSD2
Diagnostic
T op, on
right
Between
LEDs and
buttons
Leftmost
LED
Second
from left
This LED flashes to indicate HDD/SSD read/write activity.
Resets system; all data in memory will be lost.
This LED is illuminated when HDD1/SSD1 is not detected.
This LED is illuminated when HDD2/SSD2 is not detected.
Fan
Diagnostic
Memory
Diagnostic
Middle
LED
Second
from right
This LED is illuminated when the BIOS detects a fan failure.
This LED is illuminated when the BIOS memory test detects a memory error.
Power
Indicator
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
Rightmost
LED
This LED is lit when the power is on.
Chapter 1 - Overview TeamPoS 7000 User Guide 10 - TeamPoS 7000 F-Series Peripherals TeamPoS7000_User Guide (F-Series)_D900000477.pdf
1.2.11 Connectors, with Standard I/O
VGA
out
LAN
USB
(x2)
AC
Power
In
Unused
24V
PUSB
(usually
printer)
Cash Drawer
(1 or 2)
Audio
Line Out
12V PUSB (VFD, Monitors, or other 12V power)
PCI
Express
slot
Cash
drawer
GND
The standard I/O connectors are located on the backplane of the controller, identified below.
Overview Chapter 1 - Overview
Revision 1.0 - June 1, 2012 TeamPoS 7000 F-Series Peripherals - 11
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
1.2.12 Connectors, with Optional Displayport Expansion
VGA
out
LAN
USB
(x2)
AC
Power
In
Unused
24V
PUSB
(usually
printer)
Cash Drawer
(1 or 2)
Audio
Line Out
12V PUSB (VFD, Monitors, or other 12V power)
Mic
Displayport
USB
Split PS/2
(mouse/keyboard)
COM1 COM2
PCI
Express
slot
Cash
drawer
GND
The connectors with the Displayport Expansion option are located on the backplane of the controller, identified below.
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
Chapter 1 - Overview TeamPoS 7000 User Guide 12 - TeamPoS 7000 F-Series Peripherals TeamPoS7000_User Guide (F-Series)_D900000477.pdf
1.2.13 Connectors, with Optional Legacy Expansion
VGA
out
LAN
USB
(x2)
AC
Power
In
24V
PUSB
(usually
printer)
Cash Drawer
(1 or 2)
Audio
Line Out
12V PUSB (VFD, Monitors, or other 12V power)
Mic
Displayport
USB
Split PS/2
(mouse/keyboard)
COM1 to COM6
PCI
Express
slot
Cash
drawer
GND
Unused
The connectors with the Legacy Expansion option are located on the backplane of the controller, identified below.
Overview Chapter 1 - Overview
Revision 1.0 - June 1, 2012 TeamPoS 7000 F-Series Peripherals - 13
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
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