User
Guide
TeamPoS
Model 7000
All in One (AIO)
PoS Computer
Document D900000454
Revision 1.0
Title:
Date:
Version:
Audience:
TeamPoS Model 7000 AIO PoS
Computer System User Guide
(D900000454)
March 6, 2012
Version 1.0
Corporate clients and field engineers
COPYRIGHT © 2012 FUJITSU FRONTECH NORTH AMERICA
INC. ALL RIGHTS RESERVED. TeamPoS 7000, SHAPING
TOMORROW WITH YOU AND ASSOCIATED LOGOS ARE
TRADEMARKS OR REGISTERED TRADEMARKS OF FUJITSU
FRONTECH NORTH AMERICA INC. ALL OTHER MARKS ARE
THE REGISTERED TRADEMARKS OR TRADEMARKS OF THEIR
RESPECTIVE OWNERS IN THE UNITED STATES AND/OR OTHER
COUNTRIES.
The descriptions and information in this document are guidelines,
detailing the recommendations of Fujitsu Frontech North America Inc.
(FFNA).
Fujitsu endeavors to ensure that the information in this document is
correct and fairly stated. The information within this document has been
reviewed for accuracy, but as with most documents, errors may be found
and corrected in future revisions. Fujitsu Frontech North America Inc.
does not accept liability for any errors or omissions. The development of
Fujitsu products and services is continuous, an d published information
may not be up to date. It is important to check the current position with
Fujitsu.
Contents
TeamPoS7000_User Guide_D900000454.pdf
Chapter 1. Overview
1.1 TeamPoS 7000 AIO Overview............................................................................................. 3
1.1.1 Features.................................................................................................................................................4
1.2 AIO Peripherals.................................................................................................................. 7
1.2.1 LCD Monitors.............................................................................................. ..... ....................................7
1.2.2 VF70 VFD .......................................................................................... ..................................................7
1.2.3 VF35 VFD (Mini).................................................................................................................................7
1.2.4 Keypad+ MSR ............................................................................................. .........................................8
1.2.5 MSR AIO...................................................................... .... ....................................................................8
1.2.6 CT11 Thermal Printer...........................................................................................................................8
1.2.7 FP-510 Thermal Printer........................................................................................................................9
1.2.8 Epson TM-T88V Printer.......................................................................................................................9
1.2.9 Epson TM-H2000 Printer .....................................................................................................................9
1.2.10 Epson TM-H6000IV Printer.............................................................................................................10
1.2.11 Cash Drawers........................................................................... .........................................................10
1.2.12 LEDs and Buttons.............................................................................................................................11
1.2.13 Connectors........................................................................................................................................13
1.2.14 Limited Power Source .................................................... ..................................................................13
Chapter 2. Introduction
2.1 System Configurations and Components ......................................................................... 15
2.1.1 System illustration (AIO Countertop Mount model)..........................................................................15
2.2 System Configurations ..................................................................................................... 16
2.2.1 Hardware........................................................................... ..... .... .........................................................16
2.2.2 Operating Systems................................................... ...........................................................................18
Chapter 3. Basic Operations
3.1 Turning the Power On ...................................................................................................... 19
3.2 Turning the Power Off...................................................................................................... 20
3.3 Adjusting the Displays......................................................................................................21
3.3.1 LCD Display................................................................................... .... ..... ...........................................21
3.3.2 Customer Display (LCD).............................................. .... ..................................................................22
3.3.3 Customer Display (VFD).............................................. .... ..................................................................22
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TeamPoS 7000 User Guide: Contents
3.4 Adjusting the Speaker Volume .........................................................................................22
3.5 Using the (Optional) MSR................................................................................................23
3.6 Using the CT11 Printer .....................................................................................................24
3.6.1 Paper roll.......................................................... ..................................................................................26
3.7 Cash Drawer Operations...................................................................................................28
3.7.1 Opening and closing the drawer......................................................................................................... 28
3.7.2 Inserting and removing till from drawer............................................................................................ 28
3.8 Relocating the System.......................................................................................................29
Chapter 4. Daily Maintenance
4.1 Cleaning the Equipment....................................................................................................31
4.1.1 Cleaning the main unit.................................................................................. ..................................... 31
4.1.2 Cleaning the magnetic card reader (option)....................................................................................... 32
4.1.3 Cleaning the printer.............................................. ..... .........................................................................32
4.1.4 Cleaning the print head and roller......................................................................................................32
Chapter 5. Troubleshooting
5.1 Troubleshooting ................................................................................................................33
5.2 Paper Jams.........................................................................................................................34
5.3 Paper Jams Frequently ......................................................................................................34
5.4 Supplies.............................................................................................................................35
Appendix
Ensure Safe Use .........................................................................................................................i
Disclaimer..................................................................................................................................i
Computer Viruses.......................................................................................................................i
Regulatory Information.............................................................................................................ii
Safety........................................................................................................................................iii
Getting Started .........................................................................................................................iv
Warning Symbols......................................................................................................................v
Safety Considerations...............................................................................................................vi
Handling Precautions.............................................................................................................viii
Modifying or Reproducing the Unit.........................................................................................ix
Acronym Identification.............................................................................................................x
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TeamPoS 7000 User Guide: Contents
1
All In One (AIO) Countertop Mount AIO VESA Back Panel
Overview
1.1
TeamPoS
Thank you for purchasing the TeamPoS 7000 system, which is Fujitsu’s Model 7000 series of
PoS computer systems. This manual is intended for personnel who operate the TeamPoS 7000.
It provides notes on handling, describes basic operating procedures, and gives supplementary
information which operators should know before using the TeamPoS 7000 series of PoS
computer systems.
We hope that the TeamPoS 7000 will help you operate your business in a more efficient
manner. This manual illustrates the TeamPoS Model 7000 Series All in One (AIO) PoS
computer systems (part of the KD02909-7000 series) and describes the procedures required for
using these systems.
The following sections provide a brief overview of the TeamPoS 7000 AIO control units as
well as their peripherals.
7000 AIO Overview
The TeamPoS Model 7000 family of products is a state-of-the-art Point of Sale (POS)
terminal. Built on industry standard platforms, the TeamPoS 7000 leverages Intel-embedded
components and standard operating system, software applications and peripherals. It supports
standard PC components such as high-performance CPUs, memory, hard disk, video and audio.
Main components such as power supply, hard drives, etc. are shared between models.
The TeamPoS 7000 system can be used as a computer to run standard PC applications, such as
word processing, spreadsheets, etc., subject to operating system and licensing restrictions. This
system offers dual 2.5” hard disk or solid state drives, on board LAN, 15” primary LCD
display, optional 12”/15” second LCD displays; USB, I/O expansion modules, and runs on a
variety of software platforms.
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
Overview Chapter 1 - Overview
Revision 1.0 - March 6, 2012 TeamPoS 7000 AIO Overview - 3
The TeamPoS 7000 also contains functionality required by retail application software and are
“retail hardened” to support the harsh environments found in most retail stores. Depending on
the application requirements, there
capacity
are selectable by the customer. Chassis configurations and operating systems are also
selectable.
The TeamPoS Model 7000 Series (KD02909-7000) AIO PoS computer is available in five
models:
• TeamPoS 7000 Model A100R, AIO, Atom D525 CPU, 15" LCD w/Resistive Touch, 2GB
RAM, 1 x HDD 250GB
• TeamPoS 7000 Model A200R, AIO, Celeron G540 CPU, 15" LCD w/ Resistive Touch,
2GB RAM, 1x HDD 250GB
• TeamPoS 7000 Model A200I, AIO, Celeron G540 CPU, 15" LCD w/ IR Touch, 2G RAM,
1x HDD 250GB
• TeamPoS 7000 Model A300R, AIO, i3 CPU, 15" LCD w/ Resistive Touch, 4G RAM, 1x
HDD 250GB
• TeamPoS 7000 Model A300I, AIO, i3 CPU, 15" LCD w/ IR Touch, 4G RAM, 1x HDD
250GB
1.1.1 Features
is a very large number of possible configurations. Memory
, number of hard disks, CPU speed, and the number of powered RS-232 and USB ports
The TeamPoS 7000 All in One is available as a Countertop Mount, VESA Back Panel mount,
or Column Mount system, supporting various peripherals and settings.
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
Chapter 1 - Overview TeamPoS 7000 User Guide
4 - TeamPoS 7000 AIO Overview TeamPoS7000_User Guide_D900000454.pdf
Features include:
90
o
Tilted
Flat 0
o
Storage/space saving
Countertop with Dual LCD
Countertop with Mini VFD
Countertop with VFD pole
AIO VESA Back Panel mount
• Small footprint to free up counter space
• Embedded power brick and cable management to improve counter “look” and increase
reliability
• Full-flat LCD with infrared and resistive touch and flexible tilt angles
• Various microprocessor options (Atom D525, Celeron G540, Core-i3)
• Proximity sensor to exit standby mode
• Remote Management with Intel AMT (A300)
• Dual disks (A100, A200, A300)
• RAID 0/1 support (A200, A300)
• Optional integrated webcam
• Microphone
• Flexible configurations for a wide range of market segments (convenience stores, specialty
stores, quick service restaurants (fast food), table service restaurants, hotels)
Overview Chapter 1 - Overview
Revision 1.0 - March 6, 2012 TeamPoS 7000 AIO Overview - 5
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
• Higher performance i3 CPU to handle applications with blazing speeds
• 2GB DDR3 memory, extendable
• Selectable high capacity storage (HDD: 250GB or SSD: 30/62GB)
• Security (RAID1) and higher performance (RAID0) with SSD or HDD RAID
• Fanless model for silent running and against oily/dusty air (model A100)
• Built to last for retail environment
• Water and dust proof (IP53) * for front LCD
• Anti-discoloration materials
• Several Operating Systems certified for long life management
• Cost-effective energy saving
• Power saving mode for CPU and LED backlight
• Compatible with previous Fujitsu peripherals and applications
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
Chapter 1 - Overview TeamPoS 7000 User Guide
6 - TeamPoS 7000 AIO Overview TeamPoS7000_User Guide_D900000454.pdf
1.2 AIO Peripherals
Image of 7"
customer monitor
to be added
1.2.1 LCD Monitors
15-, 12-, and 7-inch LCD monitors for AIO secondary display.
• Support for two types of touch panels for 12- and 15-inch monitors: flat surface Resistive;
IR with bezel (15-inch only)
1.2.2 VF70 VFD
VF70
• USB interface
1.2.3 VF35 VFD (Mini)
VF35 VFD
• USB interface
• This VFD is located on top of the AIO LCD.
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
Overview Chapter 1 - Overview
Revision 1.0 - March 6, 2012 AIO Peripherals - 7
1.2.4 Keypad+ MSR
40-key keyboard
• USB interface
• This keyboard and MSR are located on the right side of the AIO LCD.
1.2.5 MSR AIO
• USB interface
• This MSR are located on the right side of the AIO LCD.
1.2.6 CT11 Thermal Printer
Thermal printer:
• USB interface
•300mm/s
• 16 shades of gray printing
• Tool-less part replacement (thermal head, cutter, platen)
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
Chapter 1 - Overview TeamPoS 7000 User Guide
8 - AIO Peripherals TeamPoS7000_User Guide_D900000454.pdf
1.2.7 FP-510 Thermal Printer
Thermal printer:
• USB interface
•260 mm/s
• Compact design
• Two color printing
1.2.8 Epson TM-T88V Printer
Thermal printer:
• USB interface
•300 mm/s
• 58/80 mm paper roll sizes
1.2.9 Epson TM-H2000 Printer
Thermal/dot matrix printer:
• USB interface
• Drop-in paper loading
• MICR reader and franker
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
Overview Chapter 1 - Overview
Revision 1.0 - March 6, 2012 AIO Peripherals - 9
1.2.10 Epson TM-H6000IV Printer
Thermal/dot matrix printer:
• USB interface
• Multi-tone printing
• MICR reader and endorsement printer
1.2.11 Cash Drawers
1.2.11.1 TP15 standard cash drawer
Bill compartments: 5; coin compartments: 6, with media slot
1.2.11.2 Compact cash drawer
Bill compartments: 3; coin compartments: 6, with media slot
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AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
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1.2.12 LEDs and Buttons
ON/OFF Switch
USB Port
Reset Switch
HDD/SDD Activity
5V Standby
Unused
HDD1/SSD1 Diagnostic
HDD2/SSD2 Diagnostic
Fan Diagnostic (all models except A100)
Memory Diagnostic
Blue LED
power indicator
V o lume Down
Vo lume Up
Brightness Down
Brightness Up
Label inside panel cover:
The LED and button locations on the OP (operations) panel are indicated below. (Open the
panel cover door to access the controls and LEDs.)
See the table on the following page for additional details.
Overview Chapter 1 - Overview
Revision 1.0 - March 6, 2012 AIO Peripherals - 11
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
1.2.12.1
Button Button/LED Position Comment
TeamPoS
7000 Front Panel Switch and LCD Matrix
Reset
switch
Volume
Down
Volume
Up
Brightness
Down
Brightness UpRightmost
HDD/SSD
activity
5V Standby
(MB power)
Between
LEDs and
buttons
Leftmost
button
Second
from left
Second
from right
button
Leftmost
LED
Second
from left
Resets system; all data in
memory will be lost.
Press to decrease speaker
volume.
Press to increase speaker volume.
Press to decrease monitor
brightness.
Press to increase monitor
brightness.
This LED flashes to indicate
HDD/SSD read/write activity.
Indicates that AC power is
supplied to the power supply and
standby voltages for the
motherboard are available.
Unused
LED
Memory
Diagnostic
Fan
Diagnostic
HDD2/SSD2
Diagnostic
HDD1/SSD1
Diagnostic
Third from
left
Middle
LED
Third from
right
Second
from right
Rightmost
LED
Unused.
This LED is illuminated when
the BIOS memory test detects a
memory error.
This LED is illuminated when
the BIOS detects a fan failure (all
models except A100).
This LED is illuminated when
HDD2/SSD2 is not detected.
This LED is illuminated when
HDD1/SSD1 is not detected.
Caution: It is assumed that the user of this manual fully understands and
strictly adheres to proper Electrostatic Discharge (ESD) precautions. Failure
to adhere to precautions can cause damage to this equipment.
Always remove the power cord from the unit prior to performing any system
maintenance.
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
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12 - AIO Peripherals TeamPoS7000_User Guide_D900000454.pdf
1.2.13 Connectors
External VGA (optional
Customer Monitor)
LAN
USB
(x2)
Cash Drawer
GND
DC
Power In
AIO Countertop
Mount Expansion
Option only
(do not use for
other peripherals)
24V PUSB
(usually printer)
Cash Drawer
(1 or 2)
Audio
Line Out
12V PUSB (VFD, Sec o nd
Monitor, or other 12V power)
The connectors, which are located underneath the monitor behind the LEDs and buttons, are
identified below.
1.2.14 Limited Power Source
Caution: The 24V powered USB port on the terminal does not meet
UL limited power source (LPS) requirements. This port is limited to
only allowing 24V Retail POS powered USB peripherals that do not
exceed a rated current of 4 Amps and are provided with a molded
plastic Fire Enclosure, Rated Min. 94V-1 or Metal enclosure.
Caution: The 24V powered Cash Drawer port on the terminal does
not meet UL limited power source (LPS) requirements. This port is
limited to only allowing 24V Retail POS peripherals that do not
exceed a rated current of .2 Amps and are provided with a molded
plastic Fire Enclosure, Rated Min. 94V-1 or Metal enclosure.
Overview Chapter 1 - Overview
Revision 1.0 - March 6, 2012 AIO Peripherals - 13
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
Chapter 1 - Overview TeamPoS 7000 User Guide
14 - AIO Peripherals TeamPoS7000_User Guide_D900000454.pdf
Introduction
VESA Back Panel
Countertop mount
with VFD pole
Countertop mount
with Mini VFD
2.1 System Configurations and Components
This chapter describes the system configuration, and also the component names and functions.
A trained service engineer installs the TeamPoS Model 7000 Series AIO PoS computer system
and its software in the store where it will be used. After installation, it is officially handed over
to the user. See the operation manual or the specifications of the application package you are
using for more information on how to use the workstation.
2.1.1 System illustration (AIO Countertop Mount model)
2
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AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
TeamPoS7000_User Guide_D900000454.pdf Chapter 2 - Introduction
Revision 1.0 - March 6, 2012 System Configurations and Components - 15
2.2 System Configurations
The TeamPoS Model 7000 AIO PoS computer system can be configured with several optional
units, which can be selected in accordance with the style and the scale of the store operation.
Check that you have received the components and accessories that you ordered.
2.2.1 Hardware
TeamPoS Model 7000 AIO
CPU Intel® Dual Core
Memory
Storage HDD: 250GB, 1
Operator Display 15" TFT color LCD (XGA) with resistive touch, integrated
Cooling Fanless Fan
I/O Basic USB x 3 (one USB port located on OP panel; see page 11)
Main Unit
Model TP7000A100R
Atom D525
1.8GHz
Standard 2GB DDR3 SO-DI M M 2 slots
Max. 4GB Max. 8GB(for 64-bit OS)
(1 open)
SSD: 30/62GB, 1
(1 open)
2.5" SATA x 2
Proximity Sensor
Option: integrated Webcam
PUSB (12V) x 3
PUSB (24V) x 1
VGA x 1
LAN RJ-45 (10 BASE-T/100 BASE-TX/1000BASE-T) x 1
Cash Drawer RJ-12 x 1
(Y-cable option for second Cash Drawer)
Line out x 1
Model TP7000A200R/I
Intel® Dual Core
Celeron G540
2.5GHz
HDD: 250GB, 1
(1 open)
SSD: 30/62GB, 1
(1 open)
2.5" SATA x 2, RAID 0/1
Model TP7000A300R/I
Intel® Core i3
2120 3.3GHz
I/O Interface
(in Countertop
base) (Option)
Microphone standard
Speakers standard
Color Ocean Black
Dimensions 378 (W) x 304 (D) x 316 (H) mm
Weight 9.5 kg (20.9 lb)
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AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
RS232C D-sub 9pin x 2
USB x 2
Chapter 2 - Introduction TeamPoS 7000 User Guide
16 - System Configurations TeamPoS7000_User Guide_D900000454.pdf
TeamPoS Model 7000 AIO
LCD 12.1" TFT color LCD (SVGA) or
Customer
Display
(Option)
VF70 Alphanumeric (20 digits x 2 lines),
VF35 Alphanumeric (20 digits x 2 lines),
Model TP7000A100R
Model TP7000A200R/I
Model TP7000A300R/I
12.1" TFT color LCD (SVGA) with resistive touch or
15" TFT color LCD (XGA) or
15" TFT color LCD (XGA) with resistive touch or
15" TFT color LCD (XGA) with infrared touch
7" LCD, pole mounted
Factory Options: Integrated Mini 2x20 VFD, Integrated
Webcam, Integrated MSR and Keypad
245 (W) x 100 (H) mm
* Pole type [tilt/swivel], Remote type [tilt/swivel]
171 (W) x 62 (H) mm
* Rear top type [tilt]
Printer
(Option)
CT11
thermal printer
FP-510
thermal printer
TM-T88V
thermal printer
TM-H2000
thermal/dot
matrix printer
TM-H6000IV
thermal/dot
Paper width: 58 mm/80 mm, printing speed: 300 mm/s
Paper width: 58/80/83 mm, printing speed: 260 mm/s
Paper width: 58 mm/80 mm, printing speed: 300 mm/s
Paper width: 58 mm/80 mm, printing speed: 4.0 lps
Paper width: 58 mm/80 mm, printing speed:5.7 lps
matrix printer
Keypad+MSR (Option) 40 key with MSR (ISO1/2/3)
MSR (Option) ISO 1/2/3
Standard 5 compartments for bills, 6 compartments for coins with
Cash Drawer
(Option)
Compact 3 compartments for bills, 6 compartments for coins with
media slot; 8 coin insert; locking till cover
media slot
* Specifications for wall mount type are TBD.
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AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
TeamPoS7000_User Guide_D900000454.pdf Chapter 2 - Introduction
Revision 1.0 - March 6, 2012 System Configurations - 17
2.2.2 Operating Systems
The TeamPoS 7000 can be ordered with the following Operating Systems:
• Microsoft Windows POSReady 7 (32/64-bit)
• Microsoft Windows POSReady 2009
• Microsoft WEPOS
• Windows XP Professional
• Windows 7 Professional (32/64-bit)
• Windows Server 2008 (32/64-bit)
• SUSE Linux SLED 11 (1 year Support)
• SUSE Linux SLED 11 (3 year Support)
• SUSE Linux (other)
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AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
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18 - System Configurations TeamPoS7000_User Guide_D900000454.pdf
3.1 Turning the Power On
If the unit has been off for at least five seconds, take the following steps to power it up.
1. Slide up the power switch cover which is located on the left side of the monitor.
3
Basic Operations
2. Press the power switch to start the computer. The computer will start after a brief delay.
3. Slide the power switch cover back down to prevent accidentally pressing the power button.
NOTE: If nothing is displayed on the screen for 10 seconds or more after the
power has been turned on, verify the following:
• Is the 5V Standby LED lit (see page 11)? If not, the system is not receiving power.
• Is the power circuit active?
• Is the power cord connected to the outlet?
• Was the power turned back on within five seconds of being turned off?
(The power must be not turned back on until at least five seconds after the power
has been turned off.)
• If the above checks reveal no abnormalities, contact your support department.
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
TeamPoS7000_User Guide_D900000454.pdf Chapter 3 - Basic Operations
Revision 1.0 - March 6, 2012 Turning the Power On - 19
3.2 Turning the Power Off
Make sure that all the work for the day is completed before turning off the power. If the unit is
on, take the following steps to shut it off.
1. Shut down the software. This should turn off the unit.
Turning the power off while the software is operating may corrupt the
programs and data on the disc.
2. If the unit is still powered up after you have shut down the software, take the following
steps:
3. Slide up the power switch cover which is located on the left side of the monitor.
4. Press the power switch to power down the computer.
NOTE: When the power has been disconnected, wait at least five seconds
before turning it back on.
Turning the power off while the software is operating may corrupt the
programs and data on the hard disk.
Follow the software prompts when turning off the power.
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
Chapter 3 - Basic Operations TeamPoS 7000 User Guide
20 - Turning the Power Off TeamPoS7000_User Guide_D900000454.pdf
3.3 Adjusting the Displays
90
o
Tilted
Flat 0
o
(Storage/space savings)
The A100 model should
not be powered when flat
Brightness Down
Brightness Up
3.3.1 LCD Display
To read the LCD display easily, you can adjust the angle and brightness. Adjust the screen as
necessary to suit your store environment.
• Adjusting the screen angle
You can adjust the angle of the screen on Countertop Mount models as shown below. Hold
the top of the monitor with one hand while steadying the base with the other hand. Tilt
slowly to the desired angle.
• Adjusting the Brightness
Open the panel cover located under the monitor. Press the Brightness Up and Brightness
Down buttons to increase or decrease the brightness of the screen. The location of the
panel is shown on page 11.
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AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
TeamPoS7000_User Guide_D900000454.pdf Chapter 3 - Basic Operations
Revision 1.0 - March 6, 2012 Adjusting the Displays - 21
3.3.2 Customer Display (LCD)
VF70
VF35
V olume Down
Vo lume Up
The customer display is mounted behind the LCD display. It displays transaction and
advertisement information to the customer . The LCD can be swiveled and tilted backwards and
forwards.
3.3.3 Customer Display (VFD)
The customer display is mounted behind the LCD display. It displays transaction information
to the customer. The display panel of the VF70 customer display can be swiveled through
approximately 300 degrees. Both displays can be tilted backwards and forwards.
3.4 Adjusting the Speaker Volume
To adjust the speaker volume, open the panel cover located under the monitor. Press the
Volume Up and Volume Down buttons to increase or decrease the volume. The button location
and functions are described on page 11.
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3.5 Using the (Optional) MSR
The magnetic card reader reads information written on the magnetic stripe of a magnetic card.
NOTE:
• Use only the specified magnetic card reader.
• Keep magnetic stripes clean. If a magnetic stripe is contaminated with dust, oil or water, this
may cause an error, res u lt in a magn etic head fault, or degrade the performance of the
magnetic head.
• Do not lubricate the magnetic card reader.
• If anything falls into the slot, use tweezers to remove it.
Data corruption:
Do not expose the magnetic card reader to strong magnetic fields, otherwise
the data may be lost.
1. Slide a magnetic card through the slot on the right side. Hold the card lightly, and slide it in
the slot on the right side, paying attention to the direction of the arrow.
2. Move the magnetic stripe card in the direction of the arrow. Move the magnetic card from
the far end of the slot to the front.
NOTE: The MSR reader may not be able to read the magnetic stripe card
correctly if the movement of the car d is stopped midway, if the card is
not moved at a constant speed, or if the card is not moved parallel to
the slot.
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3. Move the magnetic stripe card to the front of the slot and then remove it. When the
magnetic stripe card is read correctly, a confirmation beep sounds.
NOTE: If multiple beeps sound, retry the operation.
3.6 Using the CT11 Printer
This section describes the names and functions of the thermal printer components and explains
how to open and close the printer cover and load the paper roll. The procedure for loading and
removing the paper roll varies depending on whether the paper is being used. Load and remove
the receipt paper roll by following the appropriate procedures.
Please refer to the printer documentation for the other printers supported by the AIO.
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
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• The names and the functions of each component of the printer unit are described below .
(4) Paper LED
(5) Error LED
(6) Feed button
(1) Top cover
(2) Print head
(3) Power LED
Legend
1 T op cover Open this cover to replace the paper roll.
2 Print head Does the printing.
3 Power LED Lights blue when power is applied.
4 Paper LED Lights amber when paper level is low or empty.
5 Error LED Lights red when the top cover is open or when the roll is near the
end. Blinks when an error has occurred.
6 Feed button Press this switch when inserting or advancing the receipt paper roll.
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3.6.1 Paper roll
Paper holder
Top cover
The paper roll must be loaded while the power is on. To replace the paper roll, you must open
the printer top cover.
1. Lift the top cover as far as it will go.
Keyboard:
Do not touch the keyboard while replacing the paper roll. Otherwise, the
printer may operate and catch your clothing or hair.
Print Head is Hot
Immediately after printing, the print head is very hot. To prevent burns, allow
the printer sufficient time to cool before replacing the paper roll.
2. Remove the original paper roll or core.
3. Load the paper roll. Gently drop the paper roll into the paper holder and make sure that the
end of the paper faces down.
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NOTE:
4. Pull the paper out so that it runs straight, then close th e top cover. It should click into place.
Do not move the paper guides.
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3.7 Cash Drawer Operations
3.7.1 Opening and closing the drawer
The drawer normally opens according to keyboard operation, for example, when the Total key
is pressed. However, if you wish to open the drawer in an emergency such as during a power
failure or when the unit is not powered, use the drawer key.
• To open the drawer, insert the drawer key into the keyhole and turn the key clockwise.
• When you shut the drawer, the lock engages again.
• Push the drawer to close it.
NOTE: No records are entered into the journal when the drawer is opened
using the drawer key. It is recommended that you use the drawer key
only in emergencies.
3.7.2 Inserting and removing till from drawer
• Open the cash drawer and pull it out completely.
• Lift the till. If applicable, remove the coin tray first. Then, hold both sides of the cash till and
lift it.
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• Lift the cash till and pull it out towards you.
• To insert the cash till into the drawer, open the drawer completely. Then, perform the above
steps in the reverse order.
3.8 Relocating the System
If you need to relocate the Countertop Mount system, please lift and carry the unit from
underneath the base, as shown below.
Do not lift or carry the system like this:
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AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
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Daily Maintenance
A100 A200/A300
This chapter describes how to clean the equipment and replace consumables.
4.1 Cleaning the Equipment
The following cleaning operations must be performed as required in order to ensure reliability.
4
NOTE: Observe the following cautions when cleaning the equipment.
• Switch off the equipment before cleaning.
• Use a solution of mild detergent diluted in water to clean the exterior
surfaces.
• Do not use a wet or chemically treated cloth or volatile chemicals
such as paint thinner to clean the equipment. Doing so may damage
the surface.
4.1.1 Cleaning the main unit
Wipe the surface with a soft cloth such as gauze that has been moistened with neutral detergent.
The red rectangles in following illustrations show the ventilation holes on the A100 and A200/
A300 models. These holes must be kept clean and remain unobstructed in order to prevent
excessive internal temperatures.
Caution:
Always spray onto a cleaning cloth and then wipe to clean.
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TeamPoS7000_User Guide_D900000454.pdf Chapter 4 - Daily Maintenance
Revision 1.0 - March 6, 2012 Cleaning the Equipment - 31
When cleaning, never spray any liquids directly onto the unit.
4.1.2 Cleaning the magnetic card reader (option)
The read head of the magnetic card reader can become severely soiled with use. If you continue
to use a magnetic card reader with a dirty read head, the reader may fail to read data correctly.
Clean the read head at regular intervals (about once every two months).
Use a cleaning card to clean the head. Using the same procedure as that for reading a magnetic
card, slide the cleaning card through the reader four to five times for each side. Note that the
magnetic card reader is optional.
NOTE: Use of the Fujitsu cleaning card (Pr oduct number D99L-1001-0060)
is recommended.
4.1.3 Cleaning the printer
Clean the printer at regular intervals (roughly about once every six months). If not kept clean,
paper debris and dust are likely to accumulate, which may degrade the print quality and/or
cause paper jams.
To clean the printer, remove the printer head cover (see “Cleaning the print head and roller”).
and remove any debris in the printer.
Do not touch the print head immediately after printing. Allow it to cool before
attempting to clean it.
4.1.4 Cleaning the print head and roller
Use a wet cloth with alcohol (ethyl alcohol) or a light cleaning solution which is squeezed
tightly, or just use a dry cloth. Do not allow any liquids to enter the device in order to prevent
damage occurring to the device when you use cleaning liquid and do not use volatile materials
such as thinner or benzene because such materials may cause corrosion or remove color from
the frame.
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AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
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32 - Cleaning the Equipment TeamPoS7000_User Guide_D900000454.pdf
This chapter provides information needed for troubleshooting and explains how to clear paper
jams. Read this chapter if you notice abnormalities with the unit.
If you suspect that the unit is faulty, contact your support department.
5.1 Troubleshooting
A symptom that appears to indicate a failure, may not actually be a failure. In such a case, refer
to the applicable part of the following table to identify the true cause of the problem.
If an error message appears on the operator display, refer to the operation manual or the
specifications of the application package being used.
Symptom Common Causes Check the following:
5
Troubleshooting
The unit cannot be turned on. • The unit is not plugged in.
• The main circuit breaker for
the power outlet is off.
• Power failure
Printed characters are faint.
The paper is soiled.
Printing is disabled.
Printing is smudged.
An abnormal sound is heard or
a paper jam occurs during
printing.
The printer fails to operate. • The head cover is open. Make sure that the lock levers
LCD screen is dark. • The brightness control is set
The speaker sound volume is
too low or no sound can be
heard.
• The print head is dirty.
• The print head has reached
the end of its service life.
• The paper being used is not
of the specified type.
• Foreign objects such as
paper debris or paper clips
have fallen inside the
printer.
incorrectly.
• The speaker sound volume
is set incorrectly
Check that the power is turned
on. Check:
• AC Outlet
• Main circuit breaker
Clean the print head.
Replace the printer.
Use the paper of the specified
type.
Check the inside of the printer
for paper debris or paper clips.
on both left and right edges of
the head cover are locked.
Adjust the brightness control.
Adjust the speaker volume
control.
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Revision 1.0 - March 6, 2012 Troubleshooting - 33
5.2 Paper Jams
If the receipt paper roll jams, open the head cover and remove the paper roll. Be careful not to
touch the keyboard or the print head.
T o prevent paper jams, do not hold o r pull the paper while it is being fed. In particular , note that
if the receipt paper roll is pulled out before it is cut, a paper jam will occur easily.
Open the top cover:
1. Open the top cover and pull the roll paper. Set the correct position as shown below for the
CT11 (please refer to the printer documentation for the other printers supported by the
AIO).
Print Head is Hot
Immediately after printing, the print head is very hot. To prevent burns, allow
the printer sufficient time to cool before replacing the paper roll.
2. Close the cover.
Print Head is Hot
Immediately after printing, the print head is very hot. To prevent burns, allow
the printer sufficient time to cool before replacing the paper roll.
5.3 Paper Jams Frequently
If a paper jam occurs frequently, check the points listed below.
If any components are found to have been set incorrectly, adjust them and, if staining or paper
debris is found inside the printer, clean the printer.
• Is the specified type of receipt roll paper being used in the printer?
• Is the receipt roll paper set correctly?
• Is the head cover locked?
• Is the print head set correctly?
• Is there any paper debris in the printer?
If a paper jam still occurs even after the above items have been checked, contact your support
department.
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AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
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34 - Paper Jams TeamPoS7000_User Guide_D900000454.pdf
5.4 Supplies
Always use Fujitsu supplies as they are designed specifically for use with the unit. Order
Fujitsu supplies from the Fujitsu maintenance engineer or through Fujitsu at the following
numbers:
The supplies required for the equipment are listed below.
Product Name Specification Comments:
POS-C thermal roll paper CA92002-014X 80mm × 80mm (dia.) for the thermal
• North America: 1-800-538-8716, Option 3
• Outside North America: 1-972-728-7070
Use only the Fujitsu-specified supplies listed below for this product. If any
other supplies are used, component life may shorten or a failure may occur.
printer
Cleaning card for the magnetic
card reader
D99L-1001-0060 Replace the cleaning card with a new
one if the one being used appears
stained.
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AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
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Revision 1.0 - March 6, 2012 Supplies - 35
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AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
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36 - Supplies TeamPoS7000_User Guide_D900000454.pdf
Ensure Safe Use
This manual contains important information required in order to use this product in a safe
manner. Before using the product, please read this manual thoroughly. Particularly, read and
understand the Safety Considerations described on page vi thoroughly before operating the
system.
Fujitsu Frontech North America has taken every effort to ensure that no personal injury or
economic damage will result to the user or any other person around the product. Always follow
the instructions contained in this manual when operating the TeamPoS 7000.
Disclaimer
The development of Fujitsu products and services is continuous and published information
may not be up to date. It is important to check the current position with Fujitsu Frontech North
America Inc. This document is not part of a contract or license save insofar as may be expressly
agreed.
Appendix
READ THE ENTIRE MANUAL CAREFULLY BEFORE USING THIS PRODUCT.
INCORRECT USE OF THE PRODUCT MAY RESULT IN INJURY OR DAMAGE TO
USERS, BYSTANDERS OR PROPERTY.
While Fujitsu Frontech North America Inc. has sought to ensure the accuracy of all information
in this manual, Fujitsu Frontech North America Inc. assumes no liability to any party for any
damage caused by any error or omission contained in this manual, its updates or supplements,
whether such errors or omissions result from negligence, accident, or any other cause. In
addition, Fujitsu Frontech North America Inc. assumes no liability with respect to the
application or use of any product or system in accordance with descriptions or instructions
contain herein; including any liability for incidental or consequential damages arising
therefrom.
FUJITSU FRONTECH NORTH AMERICA INC. DISCLAIMS ALL WARRANTIES
REGARDING THE INFORMATION CONTAINED HEREIN, WHETHER EXPRESSED,
IMPLIED, OR STATUTORY.
Fujitsu Frontech North America Inc. reserves the right to make changes to any products
described herein without further notice and without obligation.
Computer Viruses
This product is used with operating systems that are inherently vulnerable to infection by
computer viruses. We strongly recommend that you protect this system through use of antivirus software.
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
TeamPoS7000_User Guide_D900000454.pdf
Revision 1.0 - March 6, 2012 Appendix - i
Regulatory Information
EMC
Radio Frequency Interference Requirements – U.S.A.
This equipment has been tested and found to comply with the limits for a Class A digital device
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to correct the interference
at his own expense.
Radio Frequency Interference Requirements – Canada
This Class A digital apparatus meets all the requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.
Radio Frequency Interference Requirements – Europe
This apparatus has been tested and found to comply with the limits for a Class A digital device,
per EN55022, for use in Information Technology equipment. In a domestic environment this
product may cause radio interference in which case the user may be required to take adequate
measures. This apparatus also meets the susceptibility requirements per EN55024. Overall, the
product qualifies for and bears the CE mark.
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
TeamPoS 7000 User Guide
ii - Appendix TeamPoS7000_User Guide_D900000454.pdf
Safety
g
12V PUSB +12V:0.4A, +5V:0A For VFD
Lithium-Ion Battery
Limited Power Source
Caution: Danger of explosion if the lithium-ion (CMOS) battery is
incorrectly replaced. Replace only with the same or equivalent type
recommended by the manufacturer. Discard used batteries according
to the manufacturer’s instructions.
Caution: The 24V powered USB port on the terminal does not meet
UL limited power source (LPS) requirements. This port is limited to
only allowing 24V Retail POS powered USB peripherals that do not
exceed a rated current of 4 Amps and are provided with a molded
plastic Fire Enclosure, Rated Min. 94V-1 or Metal enclosure.
Caution: The 24V powered Cash Drawer port on the terminal does
not meet UL limited power source (LPS) requirements. This port is
limited to only allowing 24V Retail POS peripherals that do not
exceed a rated current of .2 Amps and are provided with a molded
plastic Fire Enclosure, Rated Min. 94V-1 or Metal enclosure.
Current Loading
Caution: Powered USB ports are used for POS peripherals. The
current loading for each port is specified in the following table.
Port Ratin
12V PUSB +12V:1.3A, +5V:0A For LCD
12V PUSB
24V PUSB
USB +5V:0.5A
USB +5V:0.5A
USB +5V:0.5A
USB (Option) +5V:0.5A
USB (Option) +5V:0.5A
+1 2V:0.4A, +5V:0A For VFD
+24V:0.2A, +5V:0A For Printer
Note
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AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
TeamPoS7000_User Guide_D900000454.pdf
Revision 1.0 - March 6, 2012 Appendix - iii
Getting Started
This manual is intended for personnel who operate the TeamPoS 7000. It provides notes on
handling, describes basic operating procedures, and gives supplementary information which
operators should know before using the TeamPoS 7000 series of PoS computer systems.
We hope that the TeamPoS 7000 will help you operate your business in a more efficient
manner.
Alert signals
This manual uses the following warning labels to prevent personal injury or physical damage to
the product:
This indicates a hazardous situation that could result in serious personal injury if the user does
not perform the procedure correctly .
This indicates a hazardous situation that could result in minor or moderate personal injury if the
user does not perform the procedure correctly. This alert signal also indicates that damage to
the product or other property may occur if the use r do es not perform the procedure correctly.
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
TeamPoS 7000 User Guide
iv - Appendix TeamPoS7000_User Guide_D900000454.pdf
W a rning Symbols
To ensure that users understand the safety-related information presented in this manual, it uses
warnings and warning symbols that indicate the nature of any danger.
The warning symbols used are defined as follows. Make sure that you understand the meaning
of these symbols before reading the rest of the manual.
This warning symbol indicates that there is a risk of electric shock.
This warning symbol indicates that there is a risk of fire.
This warning symbol indicates that problems could arise if you touch the
area concerned.
This warning symbol indicates that the unit must not be disassembled
since there is a risk of electric shock or other danger.
This warning symbol indicates a general prohibition other than those
above.
This warning symbol indicates a general warning.
This warning symbol instructs the user to unplug the power cord since
there is a risk of electric shock and other danger.
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
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Revision 1.0 - March 6, 2012 Appendix - v
Safety Considerations
• Do not damage or modify the power cord or the interface cables since
doing so may present a risk of electric shock or fire.
• Do not place an object on the power cord. Do not route the power cord
where it might trip the user.
• Install and remove optional equipment onl y after turning off the unit
and the connected equipment and unplugging the power cord from the
wall outlet. Failure to do so may present a risk of electric shock.
• If the unit becomes unusually hot, or produces smoke or an unusual
smell, turn off the power immediately and contact the maintenance
personnel. Failing to do so may present a risk of electric shock or fire.
• Do not attempt to modify the unit since doing so may present a risk of
fire or electric shock.
• Do not use optional equipment other than those exclusively designed
for use with the unit. Failure to do so may present a risk of fire or
electric shock.
• Do not place anything containing water, such as a vase, flowerpot or
cup, or a metallic object, on or near the unit since doing so may
present a risk of fire or electric shock.
• Do not use the unit with a voltage other than the specified source
voltage. A void connecting multiple loads to a single electrical outlet.
Doing so may present a risk of electric shock.
• Do not handle the power cord with wet hands since doing so may
present a risk of electric shock.
• Do not use the power cable when the plug is damaged or the wall
socket is loose. Using the power cable in such a state may present a
risk of fire or electric shock.
• Do not dispose of the unit in an incinerator or open fire, since doing so
may present a risk of fire and/or burns.
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
TeamPoS 7000 User Guide
vi - Appendix TeamPoS7000_User Guide_D900000454.pdf
• If the unit becomes unusually hot, or produces smok e or an unusual
smell, turn off the power immediately and contact the maintenance
personnel. Failing to do so may present a risk of electric shock or fire.
• Do not remove covers fastened with screws since doing so may
present a risk of electric shock, burns or other injury.
• Do not place any heavy objects on the unit. If the objects are not
balanced they may fall, resulting in injury.
• Do not leave the unit in a location subject to high temperatures, such
as a location exposed to sunshine or the interior of a parked car, for an
extended period. The heat may deform or melt the cover, or increase
the temperature of unit's internal parts to the point where it presents a
risk of fire.
• Do not touch the keyboard when replacing the paper roll since doing
so may activate the printer and trap your clothing or hair.
• Do not insert your finger s into the printer paper insertion opening
when replacing the paper roll since, doing presents a risk of trapping
your finger.
• Do not touch the print head immedi ately after printing since doing
presents a danger of burns.
• Firmly insert the plug into the wall socket. Failure to do may present a
risk of fire or malfunction.
• Keep the magnetic card clean. Do not inject oil into the magnetic card
reader. If dust, oil or water adheres to the card, this may cause an error ,
a malfunction, or degradation of the magnetic head.
• Keep the control unit panel closed. If the panel rem ains open, it may
be damaged when the door is opened/closed.
• Always turn off the power before cleaning the unit.
• Always unplug the power cord from the wall socket before relocating
the equipment. Remove any cables that are connected. Take great care
whenever you move the unit. Failure to do so may cause damage to the
power cable, presenting a risk of fire or electric shock, or may cause
the unit to fall, resulting in injury.
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
TeamPoS7000_User Guide_D900000454.pdf
Revision 1.0 - March 6, 2012 Appendix - vii
Handling Precautions
Precautions while operating
• Since certain sections of the unit’s interior employ high voltages, do not open
the cover.
• Since the plug attached to the unit is designed specifically for it, the plug cannot be used for
home electronics or other equipment.
• Check that there are no heavy objects on the power cable, and that the power
cable is not under tension.
• Unplug the power cable if the unit is to remain out of service for an extended period.
• Do not remove the AC plug while the power is on.
• Never pull the power cable itself when removing the plug from the outlet. Instead, grasp the
body of the plug.
• Do not insert or drop any foreign objects into the ventilation holes or spaces
between the keys of the keyboard.
• Ensure that the ventilation holes remain unobstructed in order to prevent
overheating.
• Do not place books or other objects around the unit, for example, or alongside
the unit.
• After turning off the power, always wait at least five seconds before turning it back on.
• Do not place a coffee cup or other objects on or close to the unit.
• Do not suddenly increase the room temperature when the unit is cold, for
example, during the winter
• Do not bring a magnet or other magnetized object close to the unit. Take
particular care to not bring such objects close the magnetic card reader unit.
• Do not use volatile liquid such as benzine or thinner to clean the unit.
• Do not spray any liquid such as water on the unit.
• Always turn off the power before fitting the unit’s dust cover.
Precautions while printing
• Avoid using the printer in locations subject to large amounts of dust or debris.
• Always use the recommended paper. Using paper other than the recommended type may
result in a performance deterioration or unit breakdown.
• Check that the paper and print head are set properly before starting printing. Do not touch
the paper while printing is being performed. Pulling the paper may cause a paper jam.
• Do not move a compartment in the printer unit.
• Remove a cut receipt immediately since failing to do so may cause a paper jam.
• A colored stripe on the receipt paper indicates that the end of the roll is approaching. Install
a new roll.
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
TeamPoS 7000 User Guide
viii - Appendix TeamPoS7000_User Guide_D900000454.pdf
Precautions while using magnetic cards
• A magnetic card may become damaged, depending on the way it is handled or stored. Take
great care when handling and storing a magnetic card.
• Do not place a magnetic card close to home electronics devices that generate a strong
magnetic field, such as a TV or refrigerator.
• Do not place the magnetic card close to a product that generates a strong magnetic field,
such as a telephone card, other magnetic cards, or the medical equipment that uses magnetic
force.
• Do not bring a cell phone, handbag or wallet with a magnetic fastener close to the magnetic
card since the magnet in the fastener generates a strong magnetic field. A folded, bent or
scratched magnetic card may be unusable. Do not keep magnetic cards, for example, in your
back pocket.
• Do not place a magnetic card in a location subject to high temperatures and humidity.
Modifying or Reproducing the Unit
Do not modify or reproduce this product.
If the user modifies the product or reproduces this product by overhauling used parts of the
product, unexpected personal injury or damage to the product may result.
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
TeamPoS7000_User Guide_D900000454.pdf
Revision 1.0 - March 6, 2012 Appendix - ix
Acronym Identification
• ACPI: Advanced Configuration and Power Interface
• AHCI: Advanced Host Controller Interface
• AIO: All In One
• AMT: Intel Active Management Technology
• BIOS: Basic Input/Output System
•BLK: Black
• CBL: Cable
• CDR:Cash Drawer
• CMOS:Complementary Metal Oxide Semiconductor
• COM Port: Communications Port
• CPU:Central Processing Unit
• DMI:Desktop Management Interface
• DSP:Display
• DVMT:(Intel) Dynamic Video Memory Technology
• GbE:Gigabit Ethernet
• HDD:Hard Disk Drive
• IDE:Integrated Drive Electronics
• IDE-R:IDE Redirect
•KIT:Kit
• KYB:Keyboard
• LAN:Local Area Network
• OPN:Options
• PEG:PCI Express Graphics
• PERR:Parity Error for PCI Devices
• POST:Power On Self Test
• PSU:Power supply
•PTR:Printer
•PWR:Power
•PWRON:Power On
• RAID:Redundant Array of Independent Disks
• RAM:Random Access Memory
•SATA:Serial ATA
• SERR:System Error for PCI Devices
• SOL:Serial Over LAN
• TP7K: TeamPoS Model 7000 Series All In One PoS computer system
• TPM:Trusted Platform Module
•UPG:Upgrades
• UPS:Uninterruptible Power Supply (temporary electricity during power outages)
• USB:Universal Serial Bus
• VFD: Vacuum Fluorescent Display
• VGA:V ideo Graphics Array
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
TeamPoS 7000 User Guide
x - Appendix TeamPoS7000_User Guide_D900000454.pdf
shaping tomorrow with you
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