Fujitsu 3000 XL User Manual
Installation & Maintenance Manual
Team
PoS
3000 XL and XL
2
TeamPoS 3000®
Installation and Maintenance
Manual
TeamPoS 3000 XL and XL2 Preface
Fujitsu Transaction Solut ions Inc. ende avor s to ensure that the information in this
document is correct and fairly st ated but does not accept liability for any error or
omission.
The development of Fujitsu products and services is continuous and published
information may not be up to date. It i s important to check the current position with
Fujitsu Transact ion Solutions Inc. This do cument is not part of a contract or license save
insofar as may be expressly agreed.
Issue Date Revision
September 5, 2006 1
August 1,2008 2
August 7, 2009 3
D90000145 Issue 3 vi
Preface TeamPoS 3000 XL and XL2
Caution:
Regulatory Information
EMC
Radio Frequency Interference Requirements – U.S.A.
This equipment has been tested and found to comply with the limits for a Class A digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
freque ncy en er gy an d, i f not in st al led and use d in acco r d ance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
Radio Frequency Interference Requirements – Canada
This Class A digital apparatus meets all the requirements of the Canadian
Interference-C ausing Eq uipm ent Regul a t ions.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur
le matériel brouilleur du Canada.
Radio Frequency Interference Requirements – Europe
This apparatus has been tested and found to comply with the limits for a Class A digital
device, per EN55022, for use in Information Technology equipment. In a domestic
environment this product may cause radio interference in which case the user may be
required to take adequate measures. This apparatus also meets the susceptibility
requirements per EN 55 024. Over al l the pr od uct q ual ifies for an d bears the CE mar k.
Safety
Lead Acid Battery
Danger of explosion if the lead acid batt ery is incorrect ly replaced. Replace
only wit h the same or equiva lent type recommended by the man uf acturer.
Discard used batteries according to the manufacturer’s instructions.
Hazardous Voltage
Caution: Hazardous voltage, servi ce engineer only to open front cover and rear ba ckplane.
vii Issue 3 D90000145
TeamPoS 3000 XL and XL2 Preface
The LCD’s us ed with this product may contain a backlight that
LAMP(S) INSIDE THIS PRODUCT
Recycling
WARNING:
contains mercury. P lease dispo se of according to local, state, or federal
laws.
CONTAIN MERCURY AND MUST
Hg
BE RECYCLED OR DISPOSED OF
ACCORDING TO LOCAL, STATE,
OR FEDERAL LAWS.
D90000145 Issue 3 viii
Preface TeamPoS 3000 XL and XL2
Table of Contents
Preface ................................................................................................................... v
Regulatory ................................................................................................................. vii
Chapter 1 Overview ................................................................................................. 1-1
1.1. TeamPoS 3000 XL Cont rol Unit Flow Diagram ...................................... 1-2
1.2 TeamPoS 3000 XL
2
Cont rol Unit Flow Diagram ...................................... 1-3
1.3 Front Pa nel LEDs and Switches ............................................................... 1-4
1.3.1 TeamPoS 3000 Front Panel Switch & LCD Matrix ....................... 1-5
1.4 Int elligent Pins ......................................................................................... 1-6
Chapter 2 Environmental Specifications ................................................................... 2-1
2.1 Environmental Specifications for both XL and XL
2
.................................. 2-2
Chapter 3 Dimensions ......................................................................................... 3-1
3.1 Standard TeamPoS 3000 12” LCD Stacked Configuration ....................... 3-1
3.1.1 Model D22 & D25 LCD in Dual Stacked Configuration ............... 3-2
3.1.2 Model D25 & D25IR LCD in Dual Stacked Configuration ........... 3-2
3.2 Contro l Units ......................................................................................... 3-3
3.3 Keyboards ......................................................................................... 3-4
3.3.1 Model 133UQ Keyboard .............................................................. 3-4
3.3.2 Model 133AU Keyboard .............................................................. 3-4
3.3.3 Model 92U Keyboard ................................................................... 3-5
3.4 Cash Drawers ......................................................................................... 3-5
3.4.1 Model TP15 Cash Drawer - Standard............................................ 3-5
3.4.2 Model TP5C Cash Drawer – Compact .......................................... 3-7
3.5 Displays
3.5.1 Model 22 LCD and Model D25 LCD Displays ............................. 3-8
3.5.2 LCD VESA Bracket Mounting ..................................................... 3-9
3.5.3 Model D22/D25 LCDs on Stacked Stand .................................... 3-10
3.5.4 Model D22/D25 LCDs w/MSR................................................... 3-10
3.5.5 Model D22/D25 LCD on Stacked Stand w/MSR & VF60 ........... 3-11
3.5.6 Model D22/D25 LCD on Dual Stacked Stand ............................. 3-12
3.5.7 Model D25/D25 LCD on Dual Stacked Stand ............................. 3-13
3.5.8 Model D22/D22 LCD on Dual Stacked Stand ............................. 3-13
3.5.9 Model D22/D22 LCD on Dispersed Stand .................................. 3-14
3.5.10 VF60 Customer Display (stacked) .............................................. 3-14
3.5.11 VF60 Cust omer Displays (dispersed) .......................................... 3-15
3.6 Printers ....................................................................................... 3-16
3.6.1 Model DT50III Printer ................................................................ 3-16
3.6.2 Model CT10 Printer .................................................................... 3-16
Chapter 4 Site Preparat ion ........................................................................................ 4-1
4.1 Unpacking/Inspecting the Shipment ......................................................... 4-1
4.2 Reporting Shipment Damage .................................................................... 4-2
4.3 Returning Equipment ............................................................................... 4-2
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TeamPoS 3000 XL and XL2 Preface
4.4 Using A nti-static Protection ..................................................................... 4-2
4.5 Preparing for Installation .......................................................................... 4-3
4.6 Determining Po w er Requ irements ............................................................ 4-3
4.7 General Requirements .............................................................................. 4-4
4.8 Installation with Ot her Equipme nt ............................................................ 4-6
4.9 Mains Power Cables ................................................................................. 4-7
4.10 Warning Labels ........................................................................................ 4-7
Chapter 5 Installation ......................................................................................... 5-1
5.1 Panel Removal/Installation Pr ocess .......................................................... 5-1
5.1.1 Fr ont P anel ................................................................................... 5-1
5.1.2 Rear Panel .................................................................................... 5-3
5.2 Removing the mot herboar d asse mbly ....................................................... 5-4
5.3 I ns tall ing CPU and Heat Sink ................................................................... 5-6
5.4 Ins talling the H ard Disk Drives ................................................................ 5-8
5.5 I ns tall ing Memo ry (XL Mothe rboar d only) ............................................ 5-10
5.6 Ins talling Memo ry (XL
2
Moth erb oard only) ........................................... 5-12
5.7 Insta lling the CD/DVD Drive ................................................................. 5-15
5.8 Installing the Partial Backup Batt er y ...................................................... 5-18
5.9 Removing t he Backp la ne Asse mb l y ....................................................... 5-20
5.10 Installing PCI Add-In Cards ................................................................... 5-22
5.11 Installing the I/O Boards ........................................................................ 5-24
5.11.1 No I/O Board .............................................................................. 5-25
5.11.2 Powered USB I/O Board ............................................................. 5-26
5.11.3 Combo Board ............................................................................. 5-29
5.11.4 Combo Board with Com Boar d (XL Motherboard o nly) ............. 5-33
5.12 P ort Labels ....................................................................................... 5-38
5.13 Standard Bracket Locations .................................................................... 5-39
5.14 I ns tall ing the L C D Sta nds ...................................................................... 5-40
5.14.1 S ingle St acke d LCD St and .......................................................... 5-41
5.14.2 S ingle Dispersed L CD S tand ...................................................... 5-46
5.14.3 Dua l Stacked LCD Stand ............................................................ 5-53
5.14.4 DVI15 LCD ................................................................................ 5-57
5.15 Installing the MSR or Keypad/MSR ....................................................... 5-64
5.16 Installing the VF60 Stacked Stand .......................................................... 5-67
5.17 Stacking the LCD Monitor ..................................................................... 5-72
5.18 I ns tall ing the C entral Filler and Keyboa rd .............................................. 5-75
5.18.1 I ns tall ing the Keyboard ............................................................... 5-75
5.18.2 I ns tall ing the C entral Filler ......................................................... 5-77
5.19 Installing the Printer I/O Board (DT 50 Series Only) .............................. 5-78
5.20. Stacking the Printers .............................................................................. 5-80
5.20.1. St acking t he DT50 S er ies Printer ................................................ 5-80
5.20.2. St acking t he CT10 P r inter ........................................................... 5-82
Chapter 6 – General Operat ions .................................................................................... 6-1
6.1 System Ope rations ................................................................................... 6-1
D90000145 Issue 3 x
Preface TeamPoS 3000 XL and XL2
6.1.1 Ge neral Care a nd Maint enance ..................................................... 6-1
6.1.2 Po wer ON and OFF Sequence ...................................................... 6-2
6.1.3 Po wering ON ................................................................................ 6-3
6.1.4 Po wering OFF .............................................................................. 6-4
Chapter 7 – Maintenance ......................................................................................... 7-1
7.1 Periodic Ma intenance ............................................................................... 7-1
7.1.1 Power ON and OFF Sequence ...................................................... 7-1
7.1.1.1 Powering ON ................................................................................ 7-2
7.1.1.2 Powering OFF .............................................................................. 7-3
7.2 Replacing the Motherboard ...................................................................... 7-4
7.2.1 XL Motherboard Layout ............................................................... 7-8
7.2.2 XL Motherboard Sett ings ............................................................. 7-9
7.2.3 Picture of XL Motherboar d ......................................................... 7-10
7.2.4 XL
7.2.5 XL
7.2.6 Photo o f XL
2
Motherboard Layout ............................................................ 7-11
2
Motherboard Settings .......................................................... 7-12
2
Motherboard ......................................................... 7-13
7.3 Replacing the CPU and Heat Sink .......................................................... 7-14
7.4 Replacing the Hard Disk Drives ............................................................. 7-16
7.5 Adding or Replacing Memory ................................................................ 7-17
7.5.1 Adding or Replacing XL Motherboard Memory ......................... 7-17
7.5.2 Adding or Replacing XL
2
Motherboard Memory ........................ 7-19
7.6 Replacing the CD/DVD Drive ................................................................ 7-22
7.7 Replacing Battery Backup ...................................................................... 7-25
7.8 Removing the backpla ne asse mb l y ......................................................... 7-27
7.9 Rep lacing I/O Boards ............................................................................. 7-29
7.9.1 No I/O Board .............................................................................. 7-30
7.9.2 Powered USB I/O Board ............................................................. 7-30
7.9.2.1 USB Board Jumper Settings ....................................................... 7-34
7.9.3 Combo Board ............................................................................. 7-35
7.9.3.1 Combo Board Installation ........................................................... 7-37
7.9.3.2 Combo Board Diagram ............................................................... 7-39
7.9.3.3 Combo Board Jumper Settings .................................................... 7-40
7.9.3.4 Combo Board (picture) ............................................................... 7-41
7.9.3.5 Combo COM 4 Port connector Signals ....................................... 7-42
7.9.3.6 Printer (PTR) connector Signals ................................................. 7-43
7.9.4 Combo Board with C OM Bo a rd (XL Mother board only) ............ 7-44
7.9.4.1 Combo Board Connectors (XL Motherboard only) ..................... 7-49
7.9.4.2 Combo Board Jumpers ............................................................... 7-50
7.10 Replacing PCI Add-in Card .................................................................... 7-51
7.11 Replacing the Power Supply................................................................... 7-53
7.12 Replacing the Power Supply Fan ............................................................ 7-55
7.13 Replacing the Backp lane ........................................................................ 7-57
7.13.1 Backplane Jumpers & Connectors .............................................. 7-61
7.13.2 Team PoS 3000 Pin Assignments - Backplane ............................ 7-62
7.13.3 Cash Drawer Plug ....................................................................... 7-62
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TeamPoS 3000 XL and XL2 Preface
Chapter 8 Troubleshooting ....................................................................................... 8-1
8.1 P ower cannot be turned on or the unit powers off after a few minutes. .... 8-1
8.2 System will not boot up ............................................................................ 8-2
8.3 Display/LCD shows correctly during Power On Self T est ( POST) but fails
when the o perating system starts .................................................................................... 8-3
8.4 Display/LCD is blank a t all times ............................................................. 8-4
8.5 Printing errors ......................................................................................... 8-5
8.6 Impossible to input data from keyboard and/or abnormal input................. 8-6
8.7 Ke yboard MS R reading error ................................................................... 8-7
8.8 Cas h Drawer Ope r ation errors .................................................................. 8-8
8.9 Cus tomer display errors............................................................................ 8-8
8.10 Deletion of Data, time and disk set up data when turning off power .......... 8-9
8.11 The system fails to sw itch to batte ry backup when power failure occurs ... 8-9
8.12 Operation errors of other peripheral devices ........................................... 8-10
Chapter 9 BIOS Setup Procedures Aurora Motherboard ........................................... 9-1
9.1 O pening CM OS S etup Screen .................................................................. 9-1
9.1.1 CMOS Settings .......................................................................... 9-1
9.1.2 Main Menu Aurora Motherboard ............................................... 9-2
9.1.3 Standard CMOS Setup – Motherboard ...................................... 9-3
9.1.4 BIOS Features Setup – Motherboard ......................................... 9-4
9.1.5 CPU Featur e Set up – Motherboard ........................................... 9-5
9.1.6 Hard Disk Boot Priority – Motherboard ..................................... 9-6
9.1.7 Ad vance C hipset Features Set up –Motherboard ......................... 9-7
9.1.8 Integr ated Per iphera ls Set up –Motherboard................................ 9-8
9.1.9 USB Configuration setup –Motherboard .................................... 9-9
9.1.10 On Chip IDE Device Setup –Motherboard ................................. 9-9
9.1.11 Onboard D evice Setup –Motherboard ...................................... 9-10
9.1.12 Super IO Device Setup – Motherboard .................................... 9-11
9.1.13 Po wer Management S etup – Motherboard................................ 9-12
9.1.14 PnP/PCI Configurations Setup – Motherboard ........................ 9-13
9.1.15 Frequency/voltage Control Setup – Motherboard ..................... 9-13
9.1.16 Hardware Monitoring Setup –Motherboard .............................. 9-14
9.1.17 Event Log Set up – Motherboard .............................................. 9-15
9.1.18 Others –Motherboard ............................................................... 9-15
9.1.19 System Infor matio n – Motherboard.......................................... 9-16
9.1.20 Set Supervisor/Use r Passwords –Motherboard ......................... 9-17
Chapter 10 BIOS Setup Procedures XL
2
Motherboard.............................................. 10-1
10.1 Opening CMOS Setup Screen ................................................................ 10-1
10.1.1 CMOS Settings ........................................................................ 10-1
10.1.2 Main Menu – XL
10.1.3 IDE Primary/Master Setup – XL
10.1.4 IDE Primary/Slave Setup – XL
10.1.5 SATA Port 1 Setup – XL
2
Motherboard ............................................... 10-2
2
Motherboard ................................... 10-5
2
Motherboard........................ 10-3
2
Motherboard .......................... 10-4
D90000145 Issue 3 xii
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