This guide discusses procedures and safeguards relating to the use of ETERNUSmgr to configure
ETERNUS8000, ETERNUS4000, ETERNUS2000, ETERNUS6000, ETERNUS3000, GR series devices,
as well as details of how to conduct maintenance on, display the status of, and monitor these devices.
This document is specifically written for ETERNUSmgr administrators and operators.
Knowledge of UNIX, Linux or Windows® system administration and Web server administration are
required by this document.
Structure of this Manual
This guide consists of the following 6 chapters.
● Chapter 1 About ETERNUSmgr
This chapter explains the functions of ETERNUSmgr, its structure, and what other software is required
to operate it.
● Chapter 2 Setup
This chapter explains how to configure ETERNUSmgr and additionally explains how to monitor multiple machines with ETERNUSmgr.
Preface
August 2007
● Chapter 3 Startup and Shutdown
This chapter discusses how to startup and shutdown ETERNUSmgr.
● Chapter 4 Control Interfaces (Top Menu)
This chapter explains the screens used by ETERNUSmgr.
● Chapter 5 Cautions
This chapter explains important points to keep in mind when using ETERNUSmgr.
● Chapter 6 Messages
This chapter explains the various messages displayed when setting up and using ETERNUSmgr.
P2X0-0202-01EN ETERNUSmgr User Guide -Introduction-
ETERNUSmgr User Guide -Introduction- P2X0-0202-01EN
Acknowledgments
• Microsoft, Windows, and Windows Server are either registered trademarks or trademarks
of Microsoft Corporation in the USA and/or other countries.
• UNIX is a registered trademark of The Open Group in the USA and other countries.
• Java and all Java-related trademarks, and logos are trademarks and registered trademarks of Sun Microsystems, Inc. in the USA and other countries.
• Sun, Sun Microsystems, Sun logo, Solaris, and all Solaris-related trademarks, and logos
are trademarks and registered trademarks of Sun Microsystems, Inc. in the USA and
other countries and are used under license from Sun Microsystems Inc.
• Linux is a registered trademark of Linus Torvalds in the USA and other countries.
• SUSE is a registered trademark of SUSE Linux AG., a subsidiary of Novell, Inc.
• Red Hat, RPM, and all Red Hat-based trademarks and logos are trademarks or registered
trademarks of Red Hat, Inc. in the USA and other countries.
• Netscape and Netscape Communicator are registered trademarks of Netscape Communications Corporation in the USA and other countries.
• Mozilla and Firefox are registered trademarks of Mozilla Foundation.
• Adobe Acrobat is a trademark of Adobe Systems Incorporated.
• Other company names and their products are trademarks or registered trademarks of
their respective companies.
Preface
1
Abbreviations
The following products will be represented throughout this manual in the following abbreviations.
• Microsoft® Windows® 2000 Server operating system, Microsoft® Windows® 2000
Advanced Server operating system, and Microsoft® Windows® 2000 Datacenter Server
operating system are abbreviated as Windows® 2000.
• Microsoft® Windows Server® 2003, Standard Edition, and Microsoft® Windows Server®
2003, Enterprise Edition are abbreviated as Windows Server® 2003.
• Microsoft® Windows Server® 2003 R2, Standard Edition, and Microsoft® Windows
Server® 2003 R2, Enterprise Edition are abbreviated as Windows Server® 2003 R2.
• Windows® refers to all of the Windows products listed here: Windows® 2000, Windows
Server® 2003, and Windows Server® 2003 R2.
• Solaris™ Operating System is abbreviated as Solaris OS.
Screen shot(s) reprinted with permission from Microsoft Corporation.
The ETERNUSmgr provides functions for administrators to manage the ETERNUS8000,
ETERNUS4000, ETERNUS2000, ETERNUS6000, ETERNUS3000, and GR series storage systems (hereafter, storage system). There are two parts that support the management facilities, the ETERNUSmgr frontend and ETERNUSmgr backend programs. The ETERNUSmgr frontend is installed in a Managing (or
Management) Server to provide specific functions across one or more storage systems. The ETERNUSmgr
backend programs are part of the firmware within each of the storage systems, which are used to display
the status and perform settings and maintenance of each respective storage system.
This guide explains the installation and operation of the ETERNUSmgr frontend.
The ETERNUSmgr frontend provides three specific optional functions: 1) a portal for access to each of
several storage systems, 2) customer e-mail notification of events, and 3) event and log recording and display. The ETERNUSmgr firmware on each storage system can provide SNMP Traps. A central monitoring
system is required. However, if the customer has a central monitoring system, which fields SNMP Traps
(For example SOFTEK Storage Cruiser), and does not need to directly receive e-mail notification of
events, then the ETERNUSmgr frontend and the Management Server are not necessary. When service
actions are necessary, direct logon to the specific storage system, using the Web browser, can be used to
access the ETERNUSmgr backend programs. When events occur in a storage system, REMCS (REMote
Customer Support system) e-mail services provide notice to the Fujitsu Global Support Center, whi ch in
turn can notify the customer.
1.1ETERNUSmgr Outline
ETERNUSmgr can be installed on any server (hereafter referred to as "ETERNUSmgr server") with a
Windows® 2000, Windows Server® 2003, Windows Server® 2003 R2 , Solaris OS, or Linux operating
system installed.
The ETERNUSmgr server connects to the target devices through a Local Area Network (LAN).
An administrator can determine the state of the target devices or perform maintenance procedures from
any computer with a Web browser installed.
Administrators can be notified by E-mail of the details of hardware failures detected by ETERNUSmgr. It
is possible to disable mail notification in ETERNUSmgr.
The illustration below shows a sample connection setup for the ETERNUSmgr.
1
P2X0-0202-01EN ETERNUSmgr User Guide -Introduction-
ETERNUS GR series,
ETERNUS8000,
ETERNUS4000,
ETERNUS2000,
ETERNUS6000,
ETERNUS3000
Backend
- Status display
- Configuration display
and change
- Setup and
maintenance
The ETERNUSmgr server and work server may be collocated on the same physical server.
The management server must be running when ETERNUSmgr is used to perform maintenance tasks.
■Network Requirements
When setting up the firewall between the server, client, and target device, the following port numbers must
be set to allow the subsequent transmission to pass the firewall.
● Client communication
Communication targetPort No./ProtocolCommunication directionFunction
Managing Server80/tcp (*1)Client → Managing ServerDisplay top menu
Target Device
(ETERNUS2000)
Target Device
(Other than
ETERNUS2000)
*1:Depends on Web Server program settings
*2:Port number can be changed for ETERNUS8000, ETERNUS4000 models 300, 500, and 700
80/tcp or 443/tcpClient → Target DeviceDisplay device configuration
ETERNUSmgr User Guide -Introduction- P2X0-0202-01EN
Chapter 1 About ETERNUSmgr
● Managing Server communication
Communication targetPort No./ProtocolCommunication dir ectionFunction
Target Device
(ETERNUS2000)
Target Device
(Other than
ETERNUS2000)
Mail Server
(Windows version
only)
*1:Port number can be changed for ETERNUS8000, ETERNUS4000 models 300, 500, and 700
*2:Default value (port number can be changed depending on the mail server program)
80/tcpManaging Server → Tar-
get Device
80/tcp (*1)Managing Server → Tar-
get Device
25/tcp (*2)Managing Server → Mail
Server
Device monitoring
Device monitoring
Mail notification
Set firewall as necessary when E-mails are to be relayed between servers.
1
P2X0-0202-01EN ETERNUSmgr User Guide -Introduction-
ETERNUSmgr provides the following three functions.
• Target Device Configuration Browser
• Target Device Monitoring and Failure Notification
• Target Device Setup and Maintenance
■Target Device Configuration Browser
This displays the hardware structure of the target devices.
■Target Device Monitoring and Failure Notification
Target device failure is monitored for. When a failure occurs, a history of the fault is saved as an HTML
file (called an "alarm history file" from here on), and the administrator is notified by E-mail of the file's
location and content. As the alarm history file is kept for a fixed period of time, the administrator can
browse the failure history later, as time permits.
The error monitoring function records the enclosure number where the error occurred. The error monitoring function can detect only the error location in terms of drive enclosures, controller enclosures, and battery enclosures, not detailed error location such as hard disk, CPU, etc. To obtain detailed location once an
error is detected, please use ETERNUSmgr's [Device Status Display] window (the window in whic h the
entire device is displayed).
Specifically, when an error has been detected, the red warning lamp for an enclosure (Drive Enclosure,
Controller Enclosure, Battery Enclosure) on the [Device Status Display] window is activated. For details
on the [Device Status Display] window, see "ETERNUSmgr User Guide -Setting s/ Maintenance-".
The extent to which a device can be monitored depends on its model number. Components that can be
monitored for each type of target device are shown in the following list.
ETERNUSmgr User Guide -Introduction- P2X0-0202-01EN
List of components that can be monitored for each target device
Chapter 1 About ETERNUSmgr
Component
Controller
enclosure
Drive
enclosure
Battery
enclosure
FC cableNoYesYes
RCI cableNoYesYes
DEI cableNoNoNo
PANELNoNoNo
Battery unitNoNoNo
Battery charger
unit
Component
model 50
Controller
enclosure
Drive
enclosure
Battery
enclosure
FC cableNoYesYesNoYesYes
RCI cableNoYesYesNoYesNo
DEI cableNoNoNoNoNoYes
PANELNoNoNoNoNoYes
Battery unitNoNoNoNoNoYes
Battery
charger unit
YesYesYesYesYesYes
NoYesYesYesYesYes
NoNoYesNo (*1)NoNo
NoNoNoNoNoYes
GR710GR720, GR730GR740, GR820, GR840
YesYesYes
NoYesYes
NoNoNo
NoNoNo
ETERNUS3000
models
models 80
and100
200, 300,
400, 500,
600, and
700
Device model
Device model
ETERNUS2000
ETERNUS4000
models 80 and
100
ETERNUS8000
,
ETERNUS4000
,
ETERNUS6000
1
(Yes: Can be monitored, No: Cannot be monitored)
*1:Battery is installed in the controller enclosure
Besides being able to detect a change in a target device's condition from normal to faulty operation and
vice-versa, the device monitoring function is also able to detect changes in the type of problem encountered (such as the change from Offline to Alarm).
■Target Device Setup and Maintenance
This allows the target device to be setup and maintained. This is done by means of the following functions:
• Target Device Settings
• Collecting the Log Information of the Target Device
P2X0-0202-01EN ETERNUSmgr User Guide -Introduction-
The following software and hardware are necessary for ETERNUSmgr:
See the operation connection configuration diagram "ETERNUSmgr System Configuration" (page 2).
List of required software and hardware
HardwareSoftwareSolaris OS/LinuxWindows
ETERNUSmgr
Server
Mail ServerMail server programNoYes/No
PCWeb browserYesYes
■ETERNUSmgr Server
The following software is also needed on the ETERNUSmgr server.
Use the mail server program included with ETERNUSmgr if the OS is Solaris OS or Linux.
● Web server program
By installing or enabling a Web server program on the ETERNUSmgr Server, user can browse alarm
history and ETERNUSmgr portal page linking multiple ETERNUS systems ("Chapte r 4 Control
Interfaces (Top Menu)" (page 39)). Web server program is not required if neither feature is required.
We do not specify which Web server to use as long as it has the capability to show a list of directory
contents, as this is required to list the alarm history files.
Web server programYes/No
Mail server programYes/No
(Yes: Necessary, Yes/No: Necessary in some cases, No: Not necessary)
Yes/No
● Mail server program (ETERNUSmgr for Solaris OS and Linux)
ETERNUSmgr supports a function to notify administrators of alarms by E-mail. This function requires
a mail server program.
ETERNUSmgr for Solaris OS and Linux uses Sendmail, which should come with each OS, and this
must be setup on the ETERNUSmgr server.
The mail server is not required if the E-mail notification function is not used.
■Mail Server (ETERNUSmgr for Windows®)
ETERNUSmgr supports a function to notify administrators of alarms by E-mail. A mail serv er is n ecessary
to send E-mails.
[Suitable mail servers]
• UNIX server with Sendmail that supports the SMTP protocol (including Linux server)
• Windows® 2000 Server, Windows® 2003 Server, or Windows® 2003 Server R2 that supports the SMTP service (standard feature)
If the ETERNUSmgr server is a Windows® 2000 Server, Windows® 2003 Server, or Windows® 2003
Server R2 that supports the SMTP service (standard feature), then a different mail server is not needed.
The mail server is not required if the E-mail notification function is not used.
ETERNUSmgr User Guide -Introduction- P2X0-0202-01EN
Chapter 1 About ETERNUSmgr
■Client
Device settings and maintenance can be performed from an external client, providing it has a Web browser
installed. Java Runtime Environment (JRE) may be necessary for some devices.
● Web browser
The alarm history files from ETERNUSmgr are generated in HTML format. Also, device settings and
maintenance are performed using CGI scripts or Java applets, which also require a Web browser.
Operation windows used by ETERNUSmgr are supported by the following browsers:
• For ETERNUS GR series, ETERNUS3000 model 50
[Web Browsers]
- Microsoft® Internet Explorer 5.5 + Service Pack 2 or later
- Netscape Communicator 4.5 or later
• For ETERNUS2000
[Web Browsers]
- Microsoft® Internet Explorer 6.0
- Mozilla Firefox™ 1.5.0.10
• For ETERNUS300 model 80 or higher, ETERNUS4000 models 80 and 100
[Web Browsers]
- Microsoft® Internet Explorer 6.0 + Service Pack 1 or later
- Netscape 6.0 or later (Windows® environment)
• For ETERNUS4000 model 300 or higher, ETERNUS8000
[Web Browsers]
- Microsoft® Internet Explorer 6.0 + Service Pack 2
- Netscape 6.0 or later (Windows® environment)
• For ETERNUS6000
[Web Browsers]
- Microsoft® Internet Explorer 6.0 or later
- Netscape 6.0 or later (Windows® environment)
1
Caution:
W e b browsers older than or other than those shown above may not display the window correctly.
● Java Runtime Environment
Java Runtime Environment must be installed to perform settings and maintenance of the following
device.
• For ETERNUS2000
[Required Software]
- Java Runtime Environment 5.0 Update 11 or later
P2X0-0202-01EN ETERNUSmgr User Guide -Introduction-
ETERNUSmgr User Guide -Introduction- P2X0-0202-01EN
Chapter 2
Setup
This chapter explains how to setup ETERNUSmgr.
Setup must be performed with administrator privilege.
2.1Setup files
An ETERNUSmgr setup file is used to setup ETERNUSmgr to monitor a target device. The initial setup
files are generated automatically in the installation directory when ETERNUSmgr is installed. See the
"ETERNUS8000, ETERNUS4000, ETERNUS2000, ETERNUS6000, ETERNUS3000 ETERNUSmgr
Install Guide" of each OS for details of installing ETERNUSmgr.
The parameters in each setup file must be adjusted to match the target device. After making the necessary
settings, shutdown and re-start the ETERNUSmgr to enable the new settings. Refer to "Chapter 3 Startup
and Shutdown" (page 31) for details on starting up and shutting down the system.
It is recommended that you make a backup of the current setup files before making any changes. Keep this
backup until you have verified that the new setup files operate normally.
Caution:
You can edit only the setup file parameters described in this guide. Do not delete comments or
blank lines from any setup files, and do not add anything other than parameters. Failure to follow
these instructions may hinder performance and/or cause problems during future upgrades.
Setup file names must be in the following format:
STX-.INI
If the file name is other than as specified above, ETERNUSmgr will not be able to detect the file.
The only place setup files should be saved is the installation directory. If a setup file is saved in another
directory, ETERNUSmgr will not be able to find it.
2
The following setup file parameters must be set:
• Target Address (See → page 12
• Target Type (See → page 13
• Target Flag (See → page 14
• Alarm History Files Directory (See → page 17
The setup file parameters required will vary according to the operating system and target device type.
The following list shows parameter types in the setup file and setting items for each OS.
P2X0-0202-01EN ETERNUSmgr User Guide -Introduction-
Polling IntervalPOLLING_TIMEYes/NoYes/No
Admin Mail AddressADMIN_MAILYes/No (*1)Yes/No (*1)
Alarm Mailing IntervalMAIL_SEND_TIMEYes/No (*1)Yes/No (*1)
Alarm History File Directory HTML_ALARMFILE_PATH YesYes
Alarm History Index URL HTML_ALARMFILE_URL Yes/No (*1)(*2)Yes/No (*1)(*2)
Number of Days Alarm History Files
are Kept
Log Files DirectoryLOGFILE_PATHYes/NoYes/No
Number of Days Log Files are KeptLOGFILE_DAYYes/NoYes/No
Output Log FilesLOGFILE_MODEYes/NoYes/No
Target DeviceTARGET_TYPEYesYes
Target FlagTARGET_FLAGYesYes
Detect Offline TargetsDETECT_OFFLINEYes/NoYes/No
Mail Server AddressADMIN_MAILSV—Yes/No (*1)(*2)
Mail Server SMTP PortSMTP_PORT—Yes/No (*1)
Sender Mail AddressMAIL_FROMYes/No (*4)Yes/No (*4)
Busy Target Detection TimeBUSY_TIMEYes/No (*4)Yes/No (*4)
Alarm Text Files DirectoryTEXT_ALARMFILE_NAMEYes/No (*3)(*4)Yes/No (*3)(*4)
Number of Days Alarm Text Files
are Kept
TARGET_ADDRYesYes
TARGET_PORTYes/NoYes/No
HTML_ALARMFILE_DAYYes/NoYes/No
TEXT_ALARMFILE_DAYYes/No (*3)(*4)Yes/No (*3)(*4)
Solaris OS
and Linux
Windows®
(Yes: Must be set, Yes/No: Optional (can be omitted), -: No applicable setting)
*1:If the Admin Mail Address (ADMIN_MAIL) is omitted, the Alarm Mailing Interval (MAIL_SEND_T IME ) a nd
the Alarm History Index URL (HTML_ALARMFILE_URL) are ignored even if specifie d. These are va lid only
when the Admin Mail Address (ADMIN_MAIL) has been specified. In the Windows® version, in addition to
this, the Mail Server Address (ADMIN_MAILSV) and Mail Server SMTP Port (SMTP_PORT) are enabled only
when the Admin Mail Address (ADMIN_MAIL) has been specified.
*2:If the Admin Mail Address (ADMIN_MAIL) has been specified, the Alarm History Index URL
(HTML_ALARMFILE_URL) may not be omitted. The Alarm History Index URL
(HTML_ALARMFILE_URL) can be omitted only when the Admin Mail Address (ADMIN_MAIL) has been
omitted. In the Windows® version, in addition to this, the Mail Server Address (ADMIN_MAILSV) cannot be
omitted.
*3:If the Alarm Text Files Directory (TEXT_ALARMFILE_NAME) is omitted, the Number of Days Alarm Text
Files are Kept (TEXT_ALARMFILE_DAY) is ignored. The Number of Days Alarm Text Files are Kept is only
enabled when the Alarm Text Files Directory has been specified.
*4:Alarm Text Files Directory (TEXT_ALARMFILE_NAME), Number of Days Alarm Text Files are Kept
(TEXT_ALARMFILE_DAY), the Busy Target Detection Time (BUSY_TIME), and Sender Mail Address
(MAIL_FROM) are not described in the initial setup file. Add if necessary.
10
ETERNUSmgr User Guide -Introduction- P2X0-0202-01EN
Device Specific Setup Parameters (differences only)
P
Setting itemParameter
Target Device
(may be changed)
Target Flag (cannot be changed)
TARGET_TYPE
TARGET_FLAGFixed at "1"Fixed at "2"Fixed at "4"
ETERNUS
GR710, GR720,
GR730,
ETERNUS3000
Default setting is
"GR710",
"GR720",
"GR730", or
"ETERNUS3000"
GR740, GR820,
ETERNUS6000
Default setting is
"GR740",
"GR820",
"GR840", or
"ETERNUS6000"
2.2Modifying the ETERNUSmgr Setup
This section explains how to change the setup of ETERNUSmgr for Solaris OS, Linux, or Windows®.
Use a text editor to modify the setup file. Any text editor can be used as none has been specified.
Target Type
ETERNUS
GR840,
Chapter 2 Setup
ETERNUS8000,
ETERNUS4000,
ETERNUS2000
Default setting is
"ETERNUS8000",
"ETERNUS4000",
or
"ETERNUS2000"
2
2.2.1ETERNUSmgr for Solaris OS and Linux Procedure
This section explains what to do for the Solaris OS and Linux versions of ETERNUSmgr.
The procedure shown is for changing the settings that were set during installation.
This explanation uses ETERNUSmgr's default installation directory "/opt/FJSVgrmgr/" as an example.
rocedure
1Confirm the contents of the installation directory.
Make sure that the necessary files and directories (stxchk, _STXPOLL.INI, STXPOLL_1.INI, stxpoll, stxpolld, www/) have all been installed.
# ls /opt/FVSVgrmgr/
stxchk _STXPOLL.INI STXPOLL_1.INI stxpoll stxpolld www/
2Edit the STXPOLL_1.INI file.
Vi editor is used here.
# vi /opt/FJSVgrmgr/STXPOLL_1.INI
When setting up multiple target devices, copy an existing setup file to make the setup easier. For details on
how to do this, see "2.5 Monitoring Multiple Target Devices" (page 27)
.
P2X0-0202-01EN ETERNUSmgr User Guide -Introduction-
The following describes how to edit a setup file for ETERNUSmgr for Windows®.
The procedure shown is for changing the settings that were set during installation.
rocedure
1Confirm the contents of the installation directory using Explorer, etc.
Make sure the following files and folder have been installed in the installation directory:
_stxpoll.ini, STXPOLL.exe, STXPOLL_1.INI, stxpolld.exe, stxsmail.exe, and \www (\www is a
folder).
2Edit the STXPOLL_1.INI file.
Edit the STXPOLL_1.INI file using a text editor (Notepad, etc.).
2.3Setting Items
This section explains the setting items (parameter s) in the setup files.
2.3.1Target Device Settings
This section explains the settings that allow ETERNUSmgr to monito r a target device.
■Target Address
The target address parameter is used to set the IP address or host name assigned to the target device.
The target port number does not need to be changed (the default number is normally used).
Target address cannot be omitted. ETERNUSmgr will not start if this parameter has not been set.
Specify SVP IP address if the ETERNUS6000 is using SVP.
[Default value]
TARGET_PORT = 80
(TARGET_ADDR must be set. There is no default.)
[Parameter]
T A RGET_ADDR (up to 64 characters)
TARGET_PORT (0-65535)
[Example]
TARGET_ADDR=127.0.0.1 or TARGET_ADDR=host-name.domain-name.com
TARGET_PORT=80
Caution:
• As the default port number is normally used, the target port parameter is initially commented out.
• If the target address is changed, the target address must also be changed in the top
menu ("menu.htm").
12
ETERNUSmgr User Guide -Introduction- P2X0-0202-01EN