Fujitsu 1PRIMERGY RX600 S4, PRIMERGY RX600 S4 User Manual

Areas Covered

Before Reading This Manual
This section explains the notes for your safety and conventions used in this manual.
Chapter 1
Chapter 2 Checking before OS Installation
Chapter 3 OS Installation
Chapter 4 Operations after OS Installation
Chapter 5 High Reliability Tools
Chapter 6 Installing Internal Options
Overview
This chapter explains component names and basic operations of this server, as well as an overview of the software provided with this server. In addition, the workflow, from placing the server to starting the operation, is also described.
This chapter explains the preparation and cautions for the server before OS installation. Observe this chapter before starting installation.
This chapter explains how to install the OS in the server using ServerStart.
This chapter explains the operations to be performed after OS installation. Be sure to perform these operations before operating the server.
For stable PRIMERGY server operations, we recommend that high reliability tools be installed. This chapter explains the installation and necessary settings of high reliability tools.
This chapter explains how to install and remove the various hardware options.
PRIMERGY RX600 S4 User's Guide
Chapter 7 Configuring Hardware and Utilities
This chapter explains how to make the environment settings necessary to operate the server and how to use each utility.
Chapter 8 Operation and Maintenance
This chapter explains the operations that become necessary after starting to use this server as well as daily care and maintenance.
Appendix
This appendix explains the specifications for the server and for its internal options.
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Before Reading This Manual

For Your Safety...
This manual contains important information, required to operate the server safely. Thoroughly review the information in this manual before using the server. Especially note the points under "Safety Precautions", and only operate the server with a complete understanding of the material provided. This manual and "Safety Precautions" should be kept in an easy-to-access location for quick reference when using this server.
Safety of Laser
This product contains Class 1 laser product, which is compatible with U.S. FDA 21 CFR, Subchapter J and International Standard IEC 60825-
1. Do not look at the light source of laser beam directly. Doing so may lead to visual damage.
Data Backup
To protect data stored in this device (including basic software and application software), perform backup and other necessary operations. Note that data protection is not guaranteed when repairs are performed. It is the customer's responsibility to maintain backup copies in advance. In case of data loss, Fujitsu assumes no liability for data maintenance or restoration and damages that occur as a result of the data loss for any reason, except for items covered under warranty.
High Safety
The Products are designed, developed and manufactured as contemplated or general use, including without limitation, general office use, personal use, household use, and ordinary industrial use, but are not designed, developed and manufactured as contemplated for use accompanying fatal risks or dangers that, unless extremely high safety is secured, could lead directly to death, personal injury, severe physical damage, or other loss (hereinafter "High Safety Required Use"), including without limitation, nuclear reaction control in nuclear facility, aircraft flight control, air traffic control, mass transport control, medical life support system, missile launch control in weapon system. You shall not use this Product without securing the sufficient safety required for the High Safety Required Use. If you wish to use this Product for High Safety Required Use, please consult with our sales representatives in charge before such use.
Problems may occur with this device in the event of an instantaneous voltage drop of the power supply due to lightning, etc. To prevent an instantaneous voltage drop of the power supply, we recommend that you use an uninterruptible power supply system.
Trademarks
Microsoft, Windows, Windows Server, and Hyper-V are trademarks or registered trademarks of Microsoft Corporation in the USA and other countries. Intel and Xeon are registered trademarks or trademarks of Intel Corporation or its subsidiaries in the USA and other countries. Linux is a trademark or registered trademark of Linus Torvalds in the USA and other countries. Red Hat and all Red Hat-based trademarks and logos are trademarks or registered trademarks of Red Hat, Inc. in the USA and other countries. Other product names used are trademarks or registered trademarks of their respective manufacturers. Other products are copyrights of their respective manufacturers.
Copyright FUJITSU LIMITED 2008
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PRIMERGY RX600 S4 User's Guide
Remarks
Warning descriptions
Various symbols are used throughout this manual. These are used to emphasize important points for
your safety and that of others. The following are the symbols and their meanings. Fully understand these
symbols when reading this manual.
Failure to observe this warning may cause serious injury or death, and/or destroy the system.
Failure to observe this warning may lead to injury, destruction of the system, or loss of data.
The following symbols are used to indicate the type of warning or caution being described.
A triangle mark emphasizes the urgency of the WARNING and CAUTION. Details are described next to the triangle.
A barred circle ( ) warns against certain actions (Do Not). Details are described next to the circle.
A black circle indicates actions that must be taken. Details are described next to the black circle.
Symbols
Symbols used in this manual have the following meanings.
These sections explain prohibited actions and points to note when using this device. Make sure to read these sections.
These sections explain information needed to operate the hardware and software properly. Make sure to read these sections.
This mark indicates reference pages or manuals.
Key descriptions / operations
Keys are represented throughout this manual in the following manner. E.g.: [Ctrl] key, [Enter] key, [] key, etc.
The following indicate pressing several keys at once: E.g.: [Ctrl] + [F3] key, [Shift] + [] key, etc.
DVD-ROM drive description
DVD-ROM drive is described as "CD/DVD drive" herein.
3
Entering commands (Keys)
Command entries are displayed in the following way.
• At each blank in a command line (as pointed out above), press the [Space] key once.
• When using Windows or DOS OS, commands are not case sensitive.
• CD/DVD drive names are shown as [CD/DVD drive]. Enter your drive name according to your
environment.
[CD/DVD drive]:\setup.exe
Screen shots and figures
Screen shots and figures are used as visual aids throughout this manual. Windows, screens, and file
names may vary depending on the OS, software, or configuration of the server used. Figures in this
manual may not show cables that are actually connected for convenience of explanation.
Consecutive operations
Consecutive operations are described by connecting them with "–".
Example: Procedure of clicking the [Start] button, pointing to [All Programs], and clicking [Accessories]
Click [Start]
[All Programs] [Accessories].
Server types
Server type is described as follows.
Server without an internal hard disk Diskless type
table: Server type
Type Expressions and abbreviations
4
Abbreviations
The following expressions and abbreviations are used throughout this manual.
table: Abbreviations of product names
Product name Expressions and abbreviations
PRIMERGY RX600 S4 RX600 S4 or the server
®
Microsoft
Microsoft
without Hyper-V
Windows Server® 2008, Standard
®
Windows Server® 2008, Standard
Microsoft® Windows Server® 2008, Enterprise
Microsoft
without Hyper-V
®
Windows Server® 2008, Enterprise
Microsoft® Windows Server® 2008, Datacenter
Microsoft
®
Windows Server® 2003 R2,
Standard Edition
Microsoft
®
Windows Server® 2003 R2,
Enterprise Edition
Microsoft
®
Windows Server® 2003, Standard
x64 Edition
Microsoft® Windows Server® 2003, Enterprise x64 Edition
®
Microsoft
Windows Server® 2003 R2,
Standard x64 Edition
®
Microsoft
Windows Server® 2003 R2,
Enterprise x64 Edition
®
Microsoft
Windows® Preinstallation
Environment
®
Microsoft
Microsoft
Windows® XP Professional
®
Windows Server® 2003 Service
Pack
®
Microsoft
Windows Server® 2003 x64
Service Pack
Red Hat Enterprise Linux 5 (for x86) Linux
Red Hat Enterprise Linux 5 (for Intel64)
Red Hat Enterprise Linux AS (v.4 for x86)
Red Hat Enterprise Linux AS (v.4 for EM64T)
Windows Server 2008 Standard Windows Server 2008 Standard (32-bit) Windows Server 2008 Standard (64-bit)
Windows Server 2008 Enterprise Windows Server 2008 Enterprise (32-bit) Windows Server 2008 Enterprise (64-bit)
Windows Server 2008 Datacenter (64-bit)
Windows Server 2003 R2, Standard Edition
Windows Server 2003 R2, Enterprise Edition
Windows Server 2003 x64
Windows Server 2003 R2 x64
Windows PE
Windows XP Professional
Service Pack
PRIMERGY RX600 S4 User's Guide
Windows Server 2008 Windows Server 2008
(32-bit)
Windows Server 2008 (64-bit)
Windows Server 2003 Windows Server 2003 R2
*1
Windows
*1: Unless otherwise noted, Windows Server 2003 can also mean Windows Server 2003 x64.
5
Reference Information
Software manuals
Software Manual contains other reference information and cautions for ServerStart not described in this
manual. Please read it before using ServerStart.
Software Manual is contained as a "README.TXT" file in the root directory on PRIMERGY Startup
Disc. Use a text editor to read it.
Latest information about software provided with this server
For the latest information regarding ServerStart and other software provided with this server, refer to the
Fujitsu PRIMERGY website (http://primergy.fujitsu.com).
Warning and Caution Labels
Warning and caution labels are found on the server.
Do not remove or stain these labels.
6

Contents

Chapter 1 Overview
1.1 RX600 S4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.2 Supplied Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.2.1 Setup Support Tool - ServerStart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
1.2.2 High Reliability Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.2.3 Installing High Reliability Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
1.3 Component Names and Functions . . . . . . . . . . . . . . . . . . . . . . . 22
1.3.1 Server (front view) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
1.3.2 Server (rear view) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
1.3.3 Server (internal) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
1.3.4 Baseboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
1.3.5 Memory Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
1.4 Standard Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
1.4.1 Opening the Rack Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
1.4.2 Turning On the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
1.4.3 Turning Off the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
1.4.4 Inserting and Ejecting a CD/DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
1.4.5 How to Use the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
1.5 Workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
PRIMERGY RX600 S4 User's Guide
Chapter 2 Checking before OS Installation
2.1 Preparation on the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
2.1.1 Installing Optional Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
2.1.2 Hardware Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
2.2 Selecting an Installation Method . . . . . . . . . . . . . . . . . . . . . . . . 47
2.2.1 Supported OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
2.2.2 Installation Modes of ServerStart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
2.3 Precautions on Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
2.3.1 Installation Partition Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
2.3.2 Notes on Configuring RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
2.3.3 Cautions for Using ServerStart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
2.3.4 Automatic Driver Installation with ServerStart . . . . . . . . . . . . . . . . . . . . . .50
Chapter 3 OS Installation
3.1 Quick Installation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
3.2 Expert Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
3.2.1 Starting Up the Expert Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
3.2.2 Disk Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
3.2.3 OS Installation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
7
3.2.4 Application Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
3.2.5 Starting OS Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Chapter 4 Operations after OS Installation
4.1 Memory Dump / Paging File Setting . . . . . . . . . . . . . . . . . . . . . . 74
4.1.1 How to Obtain Memory Dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
4.2 Creating Backup Data for System Recovery . . . . . . . . . . . . . . . 81
4.2.1 Windows Server 2008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
4.2.2 Windows Server 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
4.3 Storing the System Configuration Information . . . . . . . . . . . . . 84
4.3.1 Storing the BIOS Information and the Remote Management Controller
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
4.3.2 Recovering the BIOS Information and the Remote Management Controller
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
4.4 Creating Maintenance Tools and Driver Disks . . . . . . . . . . . . . 87
4.4.1 Installing ServerStart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
4.4.2 Startup Method for FloppyBuilder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
4.4.3 Creating "Server Management Tools" Disk . . . . . . . . . . . . . . . . . . . . . . . . 93
4.4.4 Creating Driver Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
4.4.5 Creating a DOS Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
4.5 Notes before Operating the Server . . . . . . . . . . . . . . . . . . . . . . . 95
4.5.1 Auto-run Function from CD/DVD Drives . . . . . . . . . . . . . . . . . . . . . . . . . . 95
4.5.2 Drive Letter Assignment in the Expert Mode . . . . . . . . . . . . . . . . . . . . . . . 96
4.5.3 Notes on Advanced Uninterruptible Power Supply (UPS) . . . . . . . . . . . . 96
4.5.4 Using the Fiber Channel Controller (PG-FC202) . . . . . . . . . . . . . . . . . . . 97
4.5.5 Turning the Power On via a LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
4.5.6 Changing the System Drive Size (only for Windows Server 2008) . . . . . 97
4.5.7 Other Notes on Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
4.6 LAN Driver Advanced Setup [Intel® PROSet] . . . . . . . . . . . . . 101
4.6.1 Intel® PROSet Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
4.6.2 Teaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
4.6.3 VLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Chapter 5 High Reliability Tools
5.1 RAID Management Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
5.2 Server Monitoring Tool [ServerView] . . . . . . . . . . . . . . . . . . . . 109
5.2.1 Installing ServerView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
5.2.2 Setting Required after Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
5.3 Maintenance Support Tool [HRM/Server] . . . . . . . . . . . . . . . . 112
5.3.1 Installing HRM/Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
5.3.2 How to Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
5.4 Solving Problems Early [DSNAP] . . . . . . . . . . . . . . . . . . . . . . . 113
5.4.1 Installing DSNAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
8
5.4.2 How to Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Chapter 6 Installing Internal Options
6.1 Before Installing Internal Options . . . . . . . . . . . . . . . . . . . . . . . 116
6.2 Removing and Attaching Covers . . . . . . . . . . . . . . . . . . . . . . . 118
6.2.1 Removing the Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
6.3 Installing CPUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
6.3.1 Installation Location of CPUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
6.3.2 Installable CPUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
6.3.3 How to install CPUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
6.3.4 Defective CPU Disconnection Function . . . . . . . . . . . . . . . . . . . . . . . . . . 126
6.4 Installing Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
6.4.1 Installation Location of Memory Modules . . . . . . . . . . . . . . . . . . . . . . . .128
6.4.2 Installable Memory Modules and Notes . . . . . . . . . . . . . . . . . . . . . . . . . .129
6.4.3 Memory Redundant Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
6.4.4 How to Install Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
6.4.5 Defective Memory Disconnection Function . . . . . . . . . . . . . . . . . . . . . . .135
6.5 Installing Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
6.5.1 Installation Location of Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . .136
6.5.2 Installable Expansion Cards and Notes on Installation . . . . . . . . . . . . . .137
6.5.3 How to Install Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
6.5.4 How to Replace Expansion Cards in Hot-Pluggable PCI Slots . . . . . . . .141
6.6 Installing Internal Hard Disk Units . . . . . . . . . . . . . . . . . . . . . . 143
6.6.1 Installation Locations of Internal Hard Disk Units . . . . . . . . . . . . . . . . . .144
6.6.2 Installable Internal Hard Disk Units and Notes . . . . . . . . . . . . . . . . . . . .144
6.6.3 How to Install Internal Hard Disk Units . . . . . . . . . . . . . . . . . . . . . . . . . .145
6.6.4 How to Remove Internal Hard Disk Units . . . . . . . . . . . . . . . . . . . . . . . .146
6.7 Installing a 5-inch Internal Device . . . . . . . . . . . . . . . . . . . . . . 147
6.7.1 Installation Location of a 5-inch Internal Device . . . . . . . . . . . . . . . . . . .147
6.7.2 Installable 5-inch Internal Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
6.7.3 How to Install a 5-inch Internal Device . . . . . . . . . . . . . . . . . . . . . . . . . . .148
PRIMERGY RX600 S4 User's Guide
Chapter 7 Configuring Hardware and Utilities
7.1 Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
7.1.1 Jumper Location and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
7.2 BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
7.2.1 Starting and Exiting BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . .157
7.2.2 Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
7.2.3 SATA Port 1 Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
7.2.4 Boot Features Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
7.2.5 Advanced Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
7.2.6 Peripheral Configuration Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
7.2.7 Advanced System Configuration Submenu . . . . . . . . . . . . . . . . . . . . . . . 165
9
7.2.8 Advanced Memory Configuration Submenu . . . . . . . . . . . . . . . . . . . . . . 166
7.2.9 Advanced Processor Configurations Submenu . . . . . . . . . . . . . . . . . . . 167
7.2.10 PCI Configuration Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
7.2.11 Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
7.2.12 Power Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
7.2.13 Server Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
7.2.14 CPU Status Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
7.2.15 Memory Status Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
7.2.16 PCI Status Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
7.2.17 Console Redirection Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
7.2.18 IPMI Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
7.2.19 Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
7.2.20 Exit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Chapter 8 Operation and Maintenance
8.1 Daily Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
8.1.1 Checking the Server Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
8.1.2 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
8.1.3 Replacement of Consumable Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
8.2 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
8.2.1 Hardware Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
8.2.2 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
8.2.3 Software Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
8.3 System Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
8.3.1 How to Refer to Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
8.3.2 Deleting the System Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
8.4 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
8.4.1 Hardware Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
8.4.2 Security against Unauthorized Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
8.4.3 Security When Disposing of the Server . . . . . . . . . . . . . . . . . . . . . . . . . 208
8.5 Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
8.5.1 Importance of Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
8.5.2 Backup Devices, Software and Their Operations . . . . . . . . . . . . . . . . . . 209
8.6 Restoring the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
8.6.1 For Windows Server 2008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
8.6.2 For Windows Server 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
8.7 Reinstalling the OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
8.7.1 Checking before OS Reinstallation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
8.8 Maintenance Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
8.8.1 Contacting Maintenance Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Appendix
10
A Server Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
PRIMERGY RX600 S4 User's Guide
B Specifications for Internal Options . . . . . . . . . . . . . . . . . . . . . 222
B.1 CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222
B.2 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223
B.3 Memory Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223
B.4 Internal Hard Disk Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224
B.5 Power Cord Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225
C External Floppy Disk Drive (USB) Notes on Usage . . . . . . . . 227
D Remote Control Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
D.1 Preparation for Using Remote Control Function . . . . . . . . . . . . . . . . . . . . 228
D.2 Remote Power Supply Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
E Remote Management Controller . . . . . . . . . . . . . . . . . . . . . . . 233
E.1 Overview of the Remote Management Controller . . . . . . . . . . . . . . . . . . .233
E.2 Preparation for Using Remote Management Controller . . . . . . . . . . . . . . . 234
E.3 Window of the Remote Management Controller . . . . . . . . . . . . . . . . . . . . 235
E.4 Remote Management Ctrl Upgrade kit (PG-RMCU2) . . . . . . . . . . . . . . . .236
F Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
11
12
Chapter 1
Overview
This chapter explains component names and basic operations of this server, as well as an overview of the software provided with this server. In addition, the workflow, from placing the server to starting the operation, is also described.
1.1 RX600 S4
1.2 Supplied Software
1.3 Component Names and Functions
1.4 Standard Operations
1.5 Workflow
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
. . . . . . . . . . . . . . . . . . 22
13
Chapter 1 Overview

1.1 RX600 S4

This is a rack type server with high-performance, high-reliability, and high-scalability, having the following features.
High reliability
z
Advanced memory protection functions
This server supports the Single Device Data Correction (SDDC) function with fully-buffered memory.
For the entire memory, you can also set the memory sparing function or the memory mirroring function;
both are supported to enable data restoration when a memory error occurs.
z Disk array configuration
As a standard feature, a SAS array controller card (MegaRAID SAS) is installed in the server to
configure an array system. With the array configuration, you can continue the operation without
stopping the system even when a hard disk unit fails. (It is, however, required to replace the failed hard
disk unit as soon as possible.)
z Redundant function
The memory, internal hard disk units, power supply units, and system fans support the redundant
function.
Even when an error occurs in a power supply unit or a system fan, you can replace it without stopping
the system.
With configured disk array systems, you can replace and restore hard disk units without turning off the
server and peripheral devices when a hard disk unit in the server is failed (hot-pluggable, except of
RAID 0).
z Hardware and software designed for data security
This server is designed to provide provisions for data securities to guard the hardware and data assets
with systems, such as a lock for the rack door and a password for BIOS Setup Utility.
z Proactive fan function
Stable system operation is performed with automatically increasing the rotating speed of the system fan
to control temperature in the server as a fan fails or the ambient temperature rises.
z Hot-pluggable PCI slots
The PCI slot 1 through 4 are hot-pluggable PCI slots. If an expansion card is damaged, you can replace
the card without turning off the server and its peripheral devices (only available for Windows Server
2008 and Windows Server 2003).
14
PRIMERGY RX600 S4 User's Guide
z High reliability tools
High reliability tools, such as ServerView which is a tool for monitoring the server status, offer further
stable system operation. Refer to "1.2.2 High Reliability Tools" (
Jpg.19) for details.
High-speed processing
z
Intel® Xeon® Processor
For high-speed data processing, the server is installed with two Intel® Xeon® processors as a standard
feature, and can have up to four of them.
z PCI-Express slot
This server is equipped with PCI-Express buses with the maximum data transfer speed of 2.5Gbps
(bidirectional) per lane to enable high speed data transfer.
Excellent scalability
z
Maximum 128GB memory size
In addition to 4GB memory installed as a standard feature, the memory size can be extended up to
128GB with four memory boards.
z Maximum eight internal hard disk units
Up to eight internal hard disk units can be installed in 2.5-inch storage bays.
z Seven PCI slots
The server has seven PCI-Express slots. Functions can be added by using expansion cards.
z 5-inch internal option bay
The server has a 5-inch storage bay, and a 5-inch internal option can be installed to accommodate
increasing data.
15
Chapter 1 Overview

1.2 Supplied Software

The following software is supplied together with the server. ServerStart supports setting up the system and high reliability tools to prevent troubles while server system is running.

1.2.1 Setup Support Tool - ServerStart

ServerStart is an initial setup support tool for PRIMERGY. It offers simple procedures for setup and
proper installation for recommended drivers.
Setting up with ServerStart
When performing the OS installation with ServerStart, drivers which are corresponding to the
automatically recognized expansion cards will be installed by ServerStart. In addition, high reliability
tools and array controller management tools are automatically installed. It prevents the related errors.
It is recommended to perform the OS installation by using ServerStart.
Not using ServerStart
Complicated hardware settings such as RAID configuration User definition, access policies and network settings Manual settings for each item resulting in leading mistakes and taking time for server installation.
Install
&
Setup
Example: IP address settings, creation of user, registration of computer name, and etc.
Using ServerStart
Automatic RAID configuration Automatic installation of recommended drivers Automatic installation of high reliability tools are available.
Example: Automated operations such as OS installation.
Auto setup
ServerStart
16
PRIMERGY RX600 S4 User's Guide
` Some operations such as a license window and media replacements are required to be performed
manually.
` High reliability tools are software with comprehensive strength for stable system operation of the
server management.
Merit with ServerStart setup
Network configuration
z
ServerStart can configure a network on server installation.
For details on available network patterns, refer to "Using ServerStart to Configure the Network".
z Automatic driver installation
Recommended drivers for automatically recognized expansion cards are installed with the server. This
prevents possible mistakes in driver installation, such as installation of an older version or drivers which
were not supplied with this server.
z Automatic RAID configuration
Even without RAID utility, a disk array can be configured by specifying a RAID type and the number of
hard disk units.
Intuitive user interface
The intuitive user interface allows you to easily set the necessary information.
z Main window
When ServerStart starts up, the following window appears. The window and tool bar differ, depending
on the mode.
17
Chapter 1 Overview
z Tool bar
For the Expert mode
Ends ServerStart.
Returns to the previous page.
Goes to the next page.
Changes the size of icons.
Returns to the main screen.
` While the wizard is running, do not click the icon to move to the previous or next window or
to upper tree level. To move to a different window, click the [Previous], [Up], or [Next] button at the bottom of the wizard window.
Goes to one tier upper.
Resets the status function.
z Wizard window
Clicking a wizard displays a wizard window.
Set each item in the wizard window. To move to a step in the next wizard window, click the operation
button at the bottom of the window. Clicking [help] displays an explanation for setting the item.
18
PRIMERGY RX600 S4 User's Guide

1.2.2 High Reliability Tools

High reliability tools provide comprehensive supports for stable system operations of the server. The
following tools have individual management function through normal operations to restoration from
errors:
• Server monitoring tools
• System diagnosis support tool
• LAN driver advanced setup tool
Server monitoring tools
The server monitoring tools monitor the hardware status and notify the event of an error when irregular
status occurs.
z Early detection of a server failure [ServerView]
ServerView monitors the server status to protect important server resources. The server hardware keeps
under observation all the time and a potential irregular status will be notified in timely manner when it is
detected. A corrective action can be taken in early stage and eliminate the system error before growing a
serious matter.
` For notes on ServerView security, refer to "Security" in Section "1.1.7 Note", "ServerView User's
Guide".
z Maintenance support tool [HRM/server]
HRM/server performs the server maintenance operation promptly and surely to retain stable system
operation.
z Early detection of a disk problem [RAID Management Tool]
RAID Management Tool monitors a configured disk array performance. When an event occurs, it leaves
an event log in the event viewer's application logs. At the same time, a management window indicates a
hard disk failure, rebuild status, etc.
System diagnosis support tool
The system diagnosis support tools boost device management in order to perform stable server
operation.
z Early solution to problems [DSNAP]
DSNAP is a command line utility for collectively acquiring failure analysis information. Command line
operation makes easy to set the configuration information of the system file and major registries, and
collect the event log.
When a problem occurs in your Windows Server 2008 or Windows Server 2003 system, DSNAP is used
for a support engineer to understand your system software configuration and settings correctly and to
promote research smoothly. Provide this with memory dump to your support engineer.
19
Chapter 1 Overview
LAN driver advanced setup tool
This tool sets details on the LAN.
z Intel
®
PROSet
Intel® PROSet is a tool for detailed LAN settings when you use Teaming function or configure VLAN.

1.2.3 Installing High Reliability Tools

Collective installation of all high reliability tools, provided with PRIMERGY, may be made by
specifying them in "Application Wizard".
The following high reliability tools are installed with ServerStart.
table: High reliability tools installation
High reliability tool
ServerView Console (for Apache)
ServerView Console (for IIS) M
RAID Management Tool I I
HRM/server I
DSNAP I S
®
PROSet
Intel
I : Installed automatically N: Installed if selected (Not selected by default) S: Installed if selected (Selected by default) M: Install manually.
Quick Installation mode Expert mode
ServerStart installation
IS
II
N
N
20
` Batch installation cannot be performed during OS installation since Windows Server 2008 and Linux
do not support OS installation by using ServerStart.
` ServerView is required configuration after installation even when the high reliability tools have been
installed at once with ServerStart. Refer to "Chapter 5 High Reliability Tools" (Jpg.107).
PRIMERGY RX600 S4 User's Guide
` To use all functions of ServerView, "Java2 Runtime Environment Standard Edition" and "Web server"
are required. When using ServerStart to install the OS, "Java2 Runtime Environment Standard Edition" is installed automatically. For Web server, you can use either of the following by selecting a menu.
• ServerView Console (for Apache) Install ServerView Web-Server (Web server for ServerView, Apache for Win32 base) and install ServerView configuring to use this Web server.
• ServerView Console (for IIS) Install Microsoft Internet Information Server (IIS) supplied with Windows separately. ServerView is installed with the setting to operate using IIS installed on the system.
` When IIS is not found in the system, ServerView Web-Server will be installed even if ServerView
Console (for IIS) is selected. ServerView Console (for Apache) is selected by default. To install ServerView Console (for IIS), select ServerView Console (for IIS). In this case, ServerView Console (for Apache) will not be installed. ServerView Console (for IIS) cannot be installed in the Quick Installation mode.
` If the OS is installed on other than drive C using ServerStart, Intel
case, install Intel
®
PROSet manually. For details, refer to "4.6.1 Intel® PROSet Installation"
®
PROSet will not be installed. In this
(Jpg.101).
21
Chapter 1 Overview

1.3 Component Names and Functions

This section explains the component names and functions of the server and baseboard.

1.3.1 Server (front view)

f
abcd
t
u
e
s
rr
g
+
h j k
qq
i
a CD/DVD drive
The drive reads data or programs from a CD/DVD.
b CD/DVD access LED
The LED blinks when data is being read from a CD/DVD.
c CD/DVD eject button
Press the button to eject a CD/DVD.
Do not press this when the CD/DVD access LED is lit.
d LCD panel
The panel indicates system activities and hardware errors. It usually displays system activities.
When an error occurs, it automatically displays the system error.
e 5-inch storage bay
Install a 5-inch internal device.
l
mnop
22
f Video connector ( )
Connect a display cable.
` The display may not function properly depending on the OS in use. Use the video connector on
the rear.
PRIMERGY RX600 S4 User's Guide
g USB connector ( )
+
Connect peripheral equipment conforming to the USB standard (2.0 or 1.1).
h Hard disk access LED ( )
The LED is lit when data is being written to or read from a hard disk. When the hard disk is not
accessed, this is not lit. When a failure is detected in the internal hard disk unit or during rebuild,
this is blinking amber.
i LAN status LED ( )
The LEDs indicate LAN activity statuses.
table: Indication of LAN status LED
LED Description
Off No access
Green (blinking)
Accessing the LAN
j System status LED ( )
When an error is detected in parts inside of the server, the LED is lit or blinking yellow. If this
LED is lit or blinking, contact an office listed in the "Contact Information" of "Start Guide".
k System power LED ( )
The LED is lit green when the server is turned on.
It is lit amber when the server is not turned on (standby mode).
It is not lit when the power cable is unplugged.
l System ID LED ( )
The LED is used for maintenance. When the system ID LED button is pressed, the front and rear
LEDs are lit blue so that the locations of devices being maintained can be identified.
Also, the [Locate] button of ServerView can be used to light them.
m System ID LED button ( )
When the button is pressed, the front and rear system ID LEDs are lit blue so that the locations of
devices being maintained can be identified.
n System power button ( )
Press the button to turn on or off the server.
` Do not turn off the server when the hard disk access LED is blinking. Data in the hard disk may
be damaged.
23
Chapter 1 Overview
o System reset button ( )
Press the button to reset and restart the system.
p Maintenance button
The button is used for maintenance by your support personnel. Do not use this button by yourself.
q Fan module
The server has four system fans as a standard feature, and a redundant function is effective.
r Fan module failure LED
The LED indicates a fan module status. At a fan module failure, it is lit amber.
s 2.5-inch storage bay
Install internal hard disk units.
t Hard disk failure LED
In an array system configuration, the LED is lit amber when an error is detected in the internal
hard disk unit.
It is lit or blinking depending on the hard disk status as follows.
` Do not restart the system when the hard disk access LED is blinking. Data in the hard disk may
be damaged.
table: Indication of hard disk failure LED
LED Description
Off In normal mode or hot spare mode
Amber
Amber (blinking)
Error detected in the hard disk (in an array configuration)
Rebuilding or faulty hard disk replacement in progress
u Hard disk access LED
The LED is lit green when data is being written to or read from the hard disk. When the hard disk
is not accessed, it is not lit.
24

1.3.2 Server (rear view)

PRIMERGY RX600 S4 User's Guide
b
c
a
nk
a USB connector ( )
Connect peripheral equipment conforming to the USB standard (2.0 or 1.1).
+
de
j
mm
l
g
f
j
k
b Video connector ( )
Connect a display cable.
c Serial port connector ( )
Connect a cable of peripheral equipment conforming to the RS-232C standard such as a modem.
d PCI slot
Install expansion cards.
e Service LAN port
The LAN port is for the Remote Management Controller. By connecting a LAN cable, you can
use the Remote Management Controller function from a Web interface. For how to use the
Remote Management Controller, refer to "Appendix E Remote Management Controller"
Jpg.233).
(
f I/O riser card LAN port
The LAN ports are on an I/O riser card. Connect Unshielded Twisted Pair (UTP) cables.
Available cables and indications of LEDs are the same as that of the onboard LAN port.
㪣㪜㪛㩷
h
i
㪣㪜㪛㩷㪙
25
Chapter 1 Overview
g Onboard LAN (10/100/1000BASE-T) port ( )
Connect Unshielded Twisted Pair (UTP) cables.
For 1000Mbps connection, a category 5 enhanced cable is required.
For 10Mbps/100Mbps connection, a category 5 or higher cable is required.
Indications of LEDs are shown in the table below.
㪣㪜㪛㩷㪘 㪣㪜㪛㩷㪙
LED A Green Link is being established
LED B
h System ID LED button
When the button is pressed, the front and rear LEDs are lit blue so that the locations of devices
being maintained can be determined.
i System ID LED
When the system ID LED button is pressed, the LED is lit blue so that the locations of devices
being maintained can be identified.
Also, the [Locate] button of ServerView can be used to light them.
j Inlet
Connect power cables.
k Power supply unit status LED
Depending on the power supply unit status, the LED to be lit is different. Indications of LEDs are
shown in the table below.
table: Indication of LAN port LED
LED location LED Description
Green (blinking) Data is being transferred
Amber Connection established at 1000Mbps
Green Connection established at 100Mbps
Off Connection established at 10Mbps
26
table: Indication of power supply unit status LED
LED Status
Right LED
Center LED
Left LED
Off No power is supplied
Green
Amber (blinking)
Green
Idle
Failure
Normal operation
l Power supply unit 2
m Release tie
When connecting the power cable, pass the cable through this release tie. It prevents the power
cable from unplugging when the server is pulled forward.
n Power supply unit 1

1.3.3 Server (internal)

PRIMERGY RX600 S4 User's Guide
e
d
a
b
c
a 5-inch storage bay
Install a 5-inch internal device.
b 2.5-inch storage bay
Install internal hard disk units.
c CPU
Install CPUs. Two CPUs are installed as a standard feature.
d PCI slot
Install expansion cards that enhance the server functions.
Expansion cards with a PCI bus interface can be installed in the PCI slots.
e Memory board
Two memory boards are installed as a standard feature, and up to four memory boards can be
installed. Up to eight memory modules can be installed in a memory board.
27
Chapter 1 Overview

1.3.4 Baseboard

adcbe
l
f
g
h
k
ji
a SAS array controller card connector
This is a connector for the SAS array controller card installed as a standard feature.
b SATA connector
Connect a SATA cable of the internal DVD-ROM unit.
c USB connector
When a 5-inch internal device option (USB) is installed, connect the USB cable.
d Memory board slot C and D
Install memory board C and D. Memory modules are in pairs on this server. Install each of the
pair in the same numbered memory slot of the memory board C and D respectively.
e I/O riser card slot
Install an I/O riser card. On the I/O riser card, there are LAN ports for Remote Management
Controller and I/O riser LAN.
f Memory fan connector
On the rear side of the server, four memory fans are installed in total.
g Jumper
For jumper settings, refer to "7.1 Jumper Settings" (Jpg.156).
f
28
h PCI slot
b
Install expansion cards: from bottom to top in the figure, PCI slot 1 through 7.
i Memory board slot A and B
The slots are for memory board A and B. Memory board A and B are installed as a standard
feature.
Memory modules are in pairs on this server. Install each of the pair in the same numbered
memory slot of the memory board A and B respectively.
j Front panel connector
k Power connector
l CPU socket
Install CPUs. Two CPUs are installed as a standard feature. Up to four CPUs can be installed.

1.3.5 Memory Board

PRIMERGY RX600 S4 User's Guide
[Upper view]
a
a Memory slot LED
Each LED position corresponds to that of the memory slot. The LEDs are turned off when
memory modules are functioning properly or no memory modules are installed. Amber LED
indicates an error for the corresponding memory module.
b Memory slot
Install memory modules. The slots are arranged in the order of memory slot 1 though 8 from the
connector side. A memory module is installed in memory slot 1 and 2 each as a standard feature.
In other slots, dummy memory modules are installed.
29
Chapter 1 Overview

1.4 Standard Operations

This section explains standard operations such as turning the server on/off and handling the disk drive.

1.4.1 Opening the Rack Door

This section explains how to open the front and rear doors of the 40U standard rack.
For other racks, refer to the manual supplied with the rack.
Opening the front door
1 Turn the rack key, and pull the rack handle up.
30
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