User Manual
Company
Address：20801 Currier Road, City Of Industry, CA 91789
Phone: 844-978-2632
Email: support@fthpower.com
：FTH Power
User Manual
In order to ensure your safety and maximize your
enjoyment from your new ride, we have outlined
important topics in this manual for your review.
Content
1、
Service Record
2、Assembly Instructions
3、Warnings
4、Safe Riding Recommendations
5、Maintenance & Adjustment
6、Main Specifications
7、VLCD Display Panel
8、VLCD Display Panel Controls
9、Battery Instructions
10、Warranty
Items included in your e-bike packaging:
1. FTHPower electric bicycle
2. 2 battery chargers
3. 1 pair of pedals
4. 2 pairs of keys for locking
batter
5. User Manual
ies
Safety tips
Before operating and enjoying your new FTHPower
electric bicycle, please read the content of this manual
carefully. If you do not understand any section of this
manual or if any function is not operating according to
this manual, please contact your dealer immediately.
Service Record
Model:
Serial Numbers:
Check for damage
Frame & Fork
Rims
Cables & connections
Lubricate
Chain
Derailleur
Seatpost
Adjust and Tension
Spokes
Gears
Seat
Reflectors & Lights
Handlebars, Stem, Grips
Dealer:
Purchase Date:
6 Weeks/200km
Date:
Shop:
Mechanic:
6 Months
Date:
Shop:
Mechanic:
12 Months
Date:
Shop:
Mechanic:
24 Months
Brakes
Cranks & Bottom Bracket
Wheel Axles
All Fasteners
Date:
Shop:
Mechanic:
Assembly Instructions
Your electric bike is shipped 85% assembled.
Follow these steps to get it ready and safe for you
first ride.
To Prepare
We recommend that you familiarize yourself with
the bike parts before assembling. Gather all
required tools. Be sure to work in a clean, dry space
with plenty of room. You might wish to lay down a
tarpaulin or old blanket to protect the bike during
assembly. You may find it helpful to stand the bike
frame on a block or sturdy box under the battery
housing to work with it in an upright position. Please
watch the balance when installing wheels.
1.Unpack
r
Carefully lift the electric bike out from the carton (two
people recommended for this task). Cut the nylon zip
ties with suitable scissors and remove the foam
protection from the bike.
2.Handlebar and Stem
Loosen the handle bar angle the four handlebar clamp
bolts and rotate the handlebar to make sure the brake
lever, shift lever and switch positions are at the correct
angle. Finally fasten the angle adjusting bolt to 5-8N.M
Do not activate the brakes until the bike is fully
assembled. Squeezing brake levers while
calipers have no disc rotor between them can
damage the brakes.
Assembly Instructions
3. Seat
Release the seat post clamp lever and set the seat
post height to the position which is suitable for you to
comfortably reach the ground when you are sitting on
the bike, then refasten the seat post clamp. The
maximum height should be within the max height
markings on the seatpost.
4.Pedals
Attach the pedals to the cranks, please note letter L
and R on the axel, L means Left pedal. Note: the
pedals have opposing threads – screw in the left pedal
counterclockwise and screw in the right pedal
clockwise. Install L pedal counterclockwise and
the right pedal clockwise.
Warning
Do treat your eBike like any bicycle you would want to
last well… keep it stored somewhere secure and away
from the elements.
Don't treat your eBike as a dirt-bike! The motor and
battery are weather proof, but not water-tight. It is
ok in rain, but not to submerge in streams, etc!
Don't power up the throttle while the eBike is held
stationary. Motor operation for more than a few
seconds while the wheel is locked/stationary can
damage the motor and controller.
Important: Your bike will arrive with the battery
partially charged. You need to give it a full charge
before ANY use. FTHPower batteries have been
precondition-cycled, so no need to do 3 full deep
Note: The LCD battery display bars will dip under full
load (on hills, etc). This is normal as running voltage
drops under high load. To get an accurate battery
reading, wait about 10 sec after the motor is not in
use. The 8 step capacity lights on the battery will give
you a more accurate idea (button on top rear of battery
– more info later in manual).
Do take extra care on the road as you will be travelling
faster than you normally do on a bike and your bike is
now power-assisted, so will behave differently.
Don't let others ride your eBike unless you have
properly explained safe and appropriate use to them.
Don't attempt to open the motor or battery should
your system malfunction. This will void the warran-ty.
discharges as for some other brands. Just charge
and go... then just top your battery up after each use
(lithium batteries prefer shallow discharge). Then
give your battery a complete discharge and full
charge every 3 months or so to keep the cells well
balanced.
Return it to the store you purchased it from.
Do make sure your charger has free air movement
around it as it will get quite warm.
Don't use your charger outdoors. It is for indoor use
only.
Warning
Do top up your battery whenever possible. Lithium
batteries actually prefer shallow discharge (the exact
opposite of older types of batteries that have memory
effects. Keeping your battery topped up between rides
will prolong the life of your battery and give you more
power too, as a full battery is better on the hills.
Do disconnect your battery from the charger when it
is charged. Leaving it connected permanently when
not in use will shorten cell life.
Never leave a fully discharged battery uncharged
for more than a week… you will shorten the life-
s
pan of your battery the longer you leave
it in a fully discharged state.
Don't leave your battery for more than 3 months
Note: A battery left for more than 3 months at a low
voltage may suffer cell damage. This will not be
covered under your warranty. It is to your advantage to
properly look after your battery as it is the most
expensive part of your ebike!
Important: Though the risk of battery fire with
Samsung or Panasonic 18650 cells is
considerably lower than cheaper, unbranded cells
(Online data suggests about one in 40 million for
the cells we use - i.e., you are more likely to get struck
by lightening), it is still possible. Treat any
charging lithium battery (including SmartMotion) as a
potential fire risk (yes, this includes cellphones,
computers too). If charging your battery while it is
still docked into the bike simply make sure the
bike (includes charger) is not on or leaning
without top-up charging it.
against a flammable surface. Same for charging
battery off the bike, make sure the battery and
charger is placed on a fire-rated surface (concrete
floor, steel bench or shelf, etc).
Safe Riding Recommendations
1. Please observe traffic regulations, and don't lend your
bicycle to anyone who is unfamiliar with it. The bicycle can
legally only be used on the road by one person age 14 years or
over.
2. If you are in a country where wearing a cycle helmet is
not mandatory, we still strongly advise you to always wear one. If
you are unfamiliar with cycling, we also advise you to attend a
cycle proficiency course prior to using it, or gain advice from
your local FTHPower dealer. Your eUrban is not a toy and
should be considered a serious mode of transport.
3. As with all bicycles it is important that you stay within
safe limits. If you feel you are traveling too quickly for the
road conditions you probably are, so slow down! High
speed will increase forces in the case of an accident and
increase the possibility of injury.
4. Test your brakes prior to using the bike every time you use it
and remember the bike will not stop as quickly in wet or icy
conditions as it would on a dry road.
5. Check the tires, rims, pedals, stem, cables, chain, etc for
general condition regularly.
6. A rider is very difficult for motorists and pedestrians to see at
dusk, at night, or at other times of poor visibility. If you must
ride under these conditions, check and be sure you comply
with all local laws about night riding; follow the rules of the
road. Take the following additional precautions: make sure that
your bicycle is equipped with correctly positioned and securely
mounted reflectors, wear light-colored, reflective clothing and or
accessories (any reflective device or light source that moves will
help you get the attention of approaching motorists, pedestrians
and other traffic). Make sure your clothing or anything else you
are carrying on your bicycle doesn't obstruct a reflector or light.
Ride slowly when conditions demand you to do so.
7. Check the front and rear rim's safety line. Replace wheel
when any part of the Rim Wear Groove is not visible. It is
dangerous not to do so.
8. You must not leave the bike unattended or use the kickstand
to stand the bike without your support when a child is in the rear
seat as the bike could tip over and cause serious injury.
9. Make sure the rear suspension underside of your seat is out
of reach of your child to avoid finger injury.
10. Your bicycle must be returned to your servicing dealer or
bicycle/motorcycle mechanic after one month or 200km of
riding (which ever comes first) to re-tension the spokes. Then
every six months or 1000km (which ever comes first)
for a general service and thorough inspection. Failure to do this
can void your warranty due to unnecessary wear.
Safe Riding Recommendations
Pre-ride Checklist
Please make sure the brake lever sequence is
correct for your country before riding. In UK, NZ and
Australia the left brake lever is for rear brake and
the right brake is for the front brake. In all other
countries it is the other way: left for front, right for
rear.
Check the tires for any visible damage.
Check tire pressures are 30psi, and adjust if
necessary.
Check for any loose nuts, bolts, or fixings.
Check brake functions, cable tension, pad
clearance, etc.
Check all electronic functions are OK (functions
detailed later in this manual).
Check the reflectors are in place and the lights are
working (detailed later in manual).
c. Front wheel axle nuts 30-35N.M
d. Seat angle clamp bolt 24N.M
e. Crank axle nuts R:42N.M
L: 46N.M
f. Gear shifter nuts 4N.M
g. Rear carrier nuts 8N.M
h. Mudguard bracket nuts 8N.M
I. Handle bar clamp nut 17-20N.M
j. Quill stem bolt 19N.M
k. Seat tube clamp nut 4-7N.M
l. Rear wheel axle nuts 40-45N.M
m. Quick release front axle. Measured torque not
typically used. Common industry practice is resistance
at lever half way through swing from open to fully
closed.
For all other nuts, the torque depends on the nut
diameter: M4 2.5-4.0N.M
Torque Settings
Check bolts are tightened according to the following
recommendations before you set off for the first time.
a. Seat pillar clamp nut/bolt 5N.M-8N.M
b. Brake cable anchor bolt 5N.M
M5 4.0-6.0N.M
M6 6.0-7.5N.M
Note: make sure axle nuts are always done up tight on
both wheels as connections to the motor and the
dropouts can be damaged due to the axle spinning.
Maintenance & Adjustment
1. Gear Adjustment
Adjust the rear derailleur cable tension to align guide
pulley with the centre of the cogs (setting this in gear 3
or 4 is easiest). Low adjustment: In 1st gear check and
if necessary, turn the L adjustment screw so that the
guide pulley moves to a position directly in line with the
largest (1st gear) sprocket. High adjustment: turn the
crank arm while gear shifting the derailleur to move the
derailleur to the top gear position, and then check and
if necessary, turn the H adjustment screw to adjust so
that the guide pulley is in line with the outer line of the
smallest sprocket when looking from the rear.
Turn the crank arm to set the derailleur to the low
position.
2. Cleaning your electric bike
Warm soapy water and a cloth can be used to clean
the frame of your bike, but care must be taken not to
immerse any of the electrical components; they are
rainproof but cannot be immersed in water. The motor
can be cleaned with a soapy cloth, but also must not
be immersed in water. The battery can be cleaned with
a damp cloth, then dried afterwards. Note: in salty
conditions it is essential to clean and lube your bike
regularly.
3.Lubrication
1.1 Once a month lubricate all pivot points on your
derailleur and the derailleur pulleys with suitable
chain lube.
L adjustment screw
H adjustment screw
1.2 Every three months lubricate the brake lever
pivots, gears and chain with suitable oil.
Maintenance & Adjustment
4. Other Maintenance
Your bicycle must be returned to your servicing dealer
or bicycle/motorcycle mechanic after one month or
200km of riding (which ever comes first) to re-tension
the spokes. Then every six months or 1000km (which
ever comes first) for a general service and thorough
inspection. Failure to do this can void your warranty
due to unnecessary wear and tear.
Excluding the electric drive side of things, your
FTHPower bicycle is a normal bicycle, with normal
components. Your dealer will be able to explain to you
the general care and maintenance of the normal
bicycle components. You should pop your bike in for a
check-up after about a month's use as new gear and
brake cables will stretch, then every 6 months after
that.
The electric drive system is maintenance free and has
5. Fork adjustment
RST front fork GUIDE 26-ML has springs that can be
rebound and adjust.
1.1 The front fork is the suspension fork. When sitting
on the saddle, the suspension part will go down about
30%.
1.2 There is a black locker on the top of the right side
of the fork, which can be locked follow the direction of
the arrow and riding in the city. Before off road riding ,
please open the suspension loocker.
self-diagnostic codes that will be displayed on the LCD
console (detailed later in this user guide) should
anything go wrong. Again, speak to your dealer should
any issues arise.
Main Specifications
FRAME
FORK
SHOCK
HEAD SET
HANDLE BAR
STEM
SEAT
SEAT POST
BRAKE
CHAINWHEEL
CHAIN
26"x457 A6061-T6
135mm travel, through axle, rebound
and lockout adjustment.
Front suspension, rebound lockout.
Integrated tapered.
Alloy ALLOY Bar Bore:Φ31.8
Bend:6°Width:680
Ext=80mm RISE=10°
ID28.6/Bar bore31.8
FTHPower Enduro.
Alloy, offset=18mm, Dia=30.4mm,
L=300mm
Tektro Dis brake with 180mm rotors.
44 narrow wide alloy, 170mm crank.
KMC anti-rust
HUBS
SPOKES
RIM
TI
RE
DEREAILLEUR
MOTOR
OPERATION
DISPLAY
BATTERY
CHAIN GUIDE
Quanta double sealed bearing,
Alloy 13G×135×180×36H
Black Stainless.
ALLOY 26"*4.0 13G36H with eyelets
26*4.0 INNOVA
SL-TX50-7R, TOURNEY RIGHT 7-SPEED
48V 750W rear motor
Throttle or PAS
Multifunction full color LCD system
including cadence rpm, speed, avg
speed, max speed,trip, and battery level.
Panasonic 48V 11.6Ah, double battery
CNC hard anodised alloy backplate,
durable plastic cages and pully wheel.
CASSETTE
14-28T SHIMANO MF-TZ21
VLCD Display Panel
1. Speed display
Show current speed, unit: Km/h and mile/h, be
switchable.
2. Consumption indicator
Four horizontal blocks show energy of battery (each
block, 25 percents of electric energy), flickering to
remind you to charge the battery.
3. Trip distance(reset while power off)
Show trip distance.
4. Odograph
Show total miles.
5. Record movement time
Record time while sensor gets signal.
6. Average speed(AVG)
Shows average speed.
7. Power assist
Show power assist.4 levels power assist adjustable.
10. Select the magnetic steel number of the speed
sensor, default value is 1.
11. Speed unit option
Switch speed unit from Km/h or Mil/h, fault is
Km/h.
12. 6km/h function
Select function of 6km, default is OFF.
13. Max speed setting
Select max speed during 15-45km/h, Default is
25Km/h.
14. Assist ratio setting (reserved)
Select the ratio but default is 16..
15. Mode selection (reserved)
Default is Europe.
speed limit setting ,default is ON.
16. Version of the manual
Showing the current version is 3.7
8. Backlight
Switch between 2 levels brightness, default is
backlight off.
9. Wheel-diameter setting
Select wheel-diameter among14-32 inch. default is
26-inch..
17. Diagnosis code
The diagnosis codes will be displayed according to
the failure root, The fault detection will be
launched automatically upon the equipment is
switched on.
18.Torque signal value displays.
19.Initial torque signal value displays
VLCD Display Panel Controls
1.Button Definition
Pedal Assist Pedal Assist Mode Power on or off
2.2 Pedal Assist
There are 4 levels of power assist (none, low,
medium, high). Press this button to adjust the
power assist from low to high. Default is medium
assist.
2.3 Mode
There are 4 levels of mode (odometer, trip
distance, average speed, one way time).Press this
button to adjust the mode. Default is odometer.
Odometer（ODO）
One way time(TIME)
Trip distance（TRIP）
Average speed(AVG)
3. Basic functions
2.Operation and setting
2.1 Power on or off
Press this button to power on the LCD display, pressing the
button for 2 seconds to power off. Automatically shut off
without any operations in 5 minutes.
3.1 Backlight
Use the button switch background lighting under
switching on state.
VLCD Display Panel Controls
3.2 Odograph (ODO)
Under the condition of in odometer, press the
three buttons simultaneously for 10s to reset
ODO.
Odometer
3.3 Average speed(AVG)
Show average speed (average speed=trip distance
/ movement time), speed resolution is 0.1km/h
(mil/h), full range is 99 km/h or 99.9mil/h.
3.4 Movement time(TIME)Required time for a single
mileage.
Mileage time
3.5 Show diagnostic code
Show diagnostic code .Easy to detect the failure.
Once the controller encounters an error, the related
code will occur on the speed bar of the panel.
Average speed
Diagnostic code
VLCD Display Panel Controls
4. Hidden function and show
To show the hidden function, you should press these
two buttons simultaneously for 3 seconds on
startup screen, then all the items（including normal
functions and special functions） show up.
There are 11 levels of mode: odometer (ODO), trip
distance (TRIP), average speed (AVG), one way time
(TIME), wheel diameter selection (d1), magnetic steel
number selection (cc), speed units selection
(Km/mile), 6/Km/h function selection (6.0km/h), top
speed selection (SD), power adjustment selection (A),
mode selection (M). Default is odometer. (Tip: Just for
a single time, the second will resume normal menu.)
ODO
TRIP
AVG
TIME
d1 cc
4.1 Wheel diameter selection(d1)
Use the button to enter the speed units
interface, press or button to switch amongst
14-32 inch. Default is 26.
Wheel diameter selection
4.2 Magnetic steel number selection (cc)
Use the button to enter the magnetic steel
number selection, press or button to switch
amongst 1-12. Default is 1.The digital represents
the qty of pulse signal output from one round of
the wheel.
3.7
SD
AM
Km/mile6.0km/h
Magnetic steel number selection
VLCD Display Panel Controls
4.3 Speed units selection(km/h mil/h)
Use the button to enter the speed units interface,
press button to switch between km/h and mil/h.
Default is Km/h.
Speed units interface
4.4 6km/h
Use the button to enter the 6/Km/h function
selection, press buttons to switch between
ON/OFF. Default is OFF. Kept press button 3s in
the neutral, enter the 6Km/h rotation motor, when
selecting the open.
4.5 Top speed selection (SD)
Use the button to enter the speed limit
selection, press or buttons to switch
amongst 15-27.Default is 25.
Speed limit selection
4.6 Power adjustment selection (A)
Use the button to enter the power adjustment
submenu, press or buttons to switch amongst
6-35. Default is 25.
6/Km/h function selection
Power adjustment selection
VLCD Display Panel Controls
4.7 Mode selection (M)
Use the button to enter the mold submenu,
press button to switch between Japan and
Europe. Default is Europe.
Mode Selection
4.8 Version is 3.7
Use the button to show the current version is 3.7.
5. Failure code
According to the failure condition, the diagnosis codes
will be displayed. The fault detection will be launched
automatically when rotating the handle and it will stop
when the handle is reset.
ERR-02 Motor hall fault or motor short circuit
ERR-03
ERR-04
ERR-08
ERR-06
Controller failure
Throttle fault
Low energy alarm
Turn on the motor with cyclist's feet on
the pedal for coaster brake version
Version Interface
VLCD Display Panel Controls
6. Torque signal value display
Press buttons simultaneous for 10 seconds
under ODO menu, then only press to show “ODO”,
“TRIP”, “AVG”, “TIME” , “TE” and “TE1” respectively
and circularly.
Under submenu “TE”, press again, it shows initial
torque value, which is for service inspection use only.
Odometer（ODO）
TE1
TE
One way time(TIME)
Trip distance（TRIP）
Average speed(AVG)
7. Initial value for torque signal display
Under submenu “TE1”, press again, it shows initial
torque value, which is for service inspection use only
Initial value for torque signal display
Torque signal value display
Battery Instructions
Charging your Battery
You can charge the battery on or off the bike. The
charging port is located on the right of battery. Lift the
rubber cap and plug in your charger. The charge light
on the charger will show red, and turn green when the
battery is fully charged.
Note: be careful to properly reinstall the rubber cap
before re using your bike. If the battery is in storerage
you must charge every 2 months.
Battery Removal
To remove the battery, insert the key into the lock on
the front left side of battery, turn the key, slide the
battery forward, then lift out. To reload the battery
make sure the battery is correctly on the slide rail then
slide it back in and lock.
Note: always lock the battery into the bike
as it can fall out while riding.
Battery Instructions
Battery Capacitance Display
On the top front of the battery is the capacitance
display button. When pushed in, the LED lights below
will glow for 4 seconds, indicating the battery output
power is live. The number of LED glowing displays the
amount of battery capacitance.
Connections
All ebike components (brake sensors, controller, etc)
on the FTH bikes have isolating marine-rated plugs,
so, should you damage a component, replacement is
easy. Take the bike to your local dealer and they will
order a replacement part.
Warranty
All FTHPower Electric Bicycles come with an 12-month warranty against
manufacturing defects in materials or workmanship on its frame, battery,
controller, and motor assembly.
This warranty applies only to the original registered owner of the
FTHPower bicycle and is not transferable. This limited warranty does not
apply to normal wear and tear, malfunctions, or failures due to abuse,
neglect, improper repair, improper maintenance, modification, accidents,
or other improper use. It is important that you register your new bicycle
within 30 days after purchase in order to activate the warranty.
Terms and Conditions
Frame, Battery, Controller, and Motor Assembly-are warranted to be free
from defects in material or workmanship for a period of twelve (12)
months from purchase. After end of any warranty period, you may
purchase spare and replacement parts by contacting us.
If any parts of your bicycle have been damaged during shipping,
FTHPower will send a replacement part at our expense and will work you
or the bike shop of your choice to x the issue at no cost to you. FTHPower
will cover the cost of labor involved in handing the warranty service within
a 60-day period after purchase. To receive this service, the customer
needs to bring the bike to the authorized FTHPower Service Dealer from
which the bike was purchased. If the bicycle was purchased on the
website, FTHPower will help to arrange an appointment at a bike shop
near the customer to investigate and resolve the issue. If a part or
component is faulty, please contact us by email to: ken@fthgroupinc.com
and provide a video or photo of the faulty part.
After the 60-day free labor period for repairs, the customer will be
responsible for labor costs associated with warranty replacements.
Limited Remedy:
For any parts under warranty that need to be replaced within the 12month time frame, FTHPower will cover the cost of freight to the
customer.
Unless otherwise provided, the sole remedy under the above warranty, or
any implied warranty, is limited to the replacement of defective
components and parts with those of equal or greater value at the sole
discretion of FTHPower. Unless this falls within the 60-day free labor
repair period, the customer is responsible for labor costs associated with
warranty replacements.
In no event shall FTHPower be responsible for direct, incidental or
consequential damages, including, without limitation, damages for
personal injury, property damage, or economic losses, whether based on
contract, warranty, negligence, product liability, or any other theory. Some
states do not allow the exclusion or limitation of damages, so the above
limitation or exclusion may not apply to you.
Exclusions: The above warranty, or any implied warranty, does not cover
normal wear and rear. All warranties are void if the electric vehicle is
used for other than normal activities, including, but not limited to, failing
to follow the owner’s manual or using the electric vehicle for commercial
activities or in competitive events, and training for such activities or
events.
FTHPower makes no other warranties, express or implied. All implied
warranties, including the warranties of merchantability for a particular
purpose, are limited in duration to that of the express warranties stated
above. Some states do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you .
This warranty gives you specific legal rights, and you may also have other
rights, which vary from state to state.
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