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F-Secure
Mobile Security
for S60
User’s Guide
Page 2
"F-Secure" and the triangle symbol are registered trademarks of F-Secure Corporation and F-Secure
product names and symbols/logos are either trademarks or registered trademarks of F-Secure
Corporation. All product names referenced herein are trademarks or registered trademarks of their
respective companies. F-Secure Corporation disclaims proprietary interest in the marks and names of
others. Although F-Secure Corporation makes every effort to ensure that this information is accurate,
F-Secure Corporation will not be liable for any errors or omission of facts contained herein. F-Secure
Corporation reserves the right to modify specifications cited in this document without prior notice.
Companies, names and data used in examples herein are fictitious unless otherwise noted. No part of
this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose, without the express written permission of F-Secure Corporation.
This product may be covered by one or more F-Secure patents, including the following:
GB2353372 GB2366691 GB2366692 GB2366693 GB2367933 GB2368233
GB2374260
Copyright © 2004-2009 F-Secure Corporation. All rights reserved. 12000066-9F30
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Contents
About This Guide 1
How This Guide Is Organized .............................................................................................. 2
Conventions Used in F-Secure Guides................................................................................ 3
Symbols ...................................................................................................................... 3
Chapter 1 Introduction 5
1.1 F-Secure Mobile Security.............................................................................................6
1.2 Key Features................................................................................................................6
Chapter 2 Installation 7
2.1 System Requirements......................................................... .... ... ... ... .... ... ... ... ... .... ... .....8
2.2 Getting the Product Running on Your Device ..............................................................8
2.2.1 Installation........................................................................................................8
2.2.2 Activating the Update Service ........................................................................10
2.3 Transferring Subscription to a New Device................................................................11
2.4 Uninstalling.................................................................................................................11
Chapter 3 Using F-Secure Mobile Security 12
3.1 Opening and Closing the Application.........................................................................13
3.2 Scanning for Viruses.................................. ... ... ... ....................................... ... ... .... ... ...14
3.2.1 Selecting the Virus Protection Mode ..............................................................14
3.2.2 Processing Infected Files ...............................................................................15
3.3 Using Firewall.............................................................................................................17
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3.3.1 Selecting the Protection Level........................................................................17
3.4 Protecting Confidential Information............................................................................18
3.4.1 Using the Device Lock....................................................................................18
3.4.2 Using the Remote Anti-theft...........................................................................19
3.4.3 Using the SMS Alert.......................................................................................20
3.5 Keeping the Application Up-to-Date...........................................................................20
3.5.1 Selecting the Update Mode............................................................................21
3.5.2 Application Updates........................................................................................22
3.6 Purchasing Subscription Service Time ......................................................................23
3.7 Troubleshooting .........................................................................................................24
Technical Support 25
Overview ............................................................................................................................ 26
Virus Descriptions on the Web ...........................................................................................26
Electronic Mail Support ......................................................................................................26
About F-Secure Corporation
iv
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ABOUT THIS GUIDE
How This Guide Is Organized...................................................... 2
Conventions Used in F-Secure Guides....................................... 3
1
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2
How This Guide Is Organized
F-Secure Mobile Security User’s Guide is divided into the following
chapters:
Chapter 1. Introduction. Provides general information about F-Secure
Mobile Security.
Chapter 2. Installation. Gives instructions on installing and activating
F-Secure Mobile Security.
Chapter 3. Using F-Secure Mobile Security. Describes the F-Secure
Mobile Security user interface.
Technical Support
About F-Secure Corporation. Describes the company background and
products.
. Provides the contact information for assistance.
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Conventions Used in F-Secure Guides
This section describes the symbols, fonts, and terminology used in this
manual.
Symbols
WARNING: The warning symbol indicates a situation with a
risk of irreversible destruction to data.
IMPORTANT: An exclam ation mark provides important information
that you need to consider.
REFERENCE - A book refers you to related information on the
topic available in another document.
NOTE - A note provides additional information that you should
consider.
l
3
Fonts
TIP - A tip provides information that can help you perf or m a task
more quickly or easily.
An arrow indicates a one-step procedure.
Arial bold (blue) is used to refer to menu names and commands, to
buttons and other items in a dialog box.
Arial Italics (blue) is used to refer to other chapters in the manual, book
titles, and titles of other manuals.
Arial Italics (black) is used for file and folder names, for figure and table
captions, and for directory tree names.
Arial underlined (blue)
is used for user interface links.
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4
PDF Document
For More Information
This manual is provided in PDF (Portable Document Format). The PDF
document can be used for online viewing and printing using Adobe®
Acrobat® Reader. When pr inting the manual, please print the entire
manual, including the copyright and disclaimer statements.
Visit F-Secure at http://www.f-secure.com for documentation, training
courses, downloads, and service and supp o rt contacts.
In our constant attempts to improve our documentation, we would
welcome your feedback. If you have any questions, comments, or
suggestions about this or any other F-Secure document, please conta ct
us at documentation@f-secure.com
.
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1
INTRODUCTION
F-Secure Mobile Security............................................................. 6
Key Features................................................................................ 6
5
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6
1.1 F-Secure Mobile Security
F-Secure Mobile Security is a software product that protects data stored
in your S60 device against malicious code attacks and monitors incom ing
and outgoing connections and protects the device from network intrusion
attempts.
F-Secure Mobile Security scans all files for viruses automatically when
they are saved, copied, downloaded, synchronized or otherwise modified.
All infected files are immediately quarantined to protect all other data on
the device. The automatic scanning happe ns tran sparently on the
background.
To work effectively, antivirus software requires an always up-to-date virus
definition database. F-Secure Mobile Security retrieves the latest virus
definition databases automatically.
1.2 Key Features
F-Secure Mobile Security offers the following key features.
Transparent
The application runs in the background while you use your device.
Operation
Extensive
Scanning
Automatic
Updates
The application automatically scans all files when they are accessed. You
can also manually scan your device for viruses whenever you want.
The application automatically downloads regular updates to keep the
virus definition database up-to-date.
Firewall The application protects you from potential network harm by blocking
information that does not meet the set security criteria.
Anti-theft The application protects your confidential infromation by locking the
device automatically when the SIM card is changed. You can also
remotely wipe the data stored on your mobile device if it is stolen.
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2
INSTALLATION
System Requirements.................................................................. 8
Getting the Product Running on Your Device............................... 8
Uninstalling................................................................................. 11
7
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8
2.1 System Requirements
To use F-Secure Mobile Security, your device must meet th e following
requirements:
Platform: Nokia S60 (3rd edition) devices.
See http://mobile.f-secure.com/devices/
list of supported devices.
Internet connection: You must have an Internet connection from your
device to activate the application.
To test your Internet access point, browse with your device browser to
https://msp.f-secure.com/web-test/
If you can access the page, your Internet access point is suitable for
activation and updates.
2.2 Getting the Product Running on Your Device
Getting your F-Secure Mobile Security running on your device is a
two-step process:
for a full
2.2.1 Installation
1. Install F-Secure Mobile Security. See “Installation”, 8.
2. Activate your subscription. See “Activating the Update Service”, 10.
Select one of the following ways to install F-Secure Mobile Security on
your device:
Install the application directly on the device, or
Download the installation file to your computer and install the
product via Nokia PC Suite.
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Installation on the Device
1. Download the installation file to your computer and move it to the
device or download the installation directly to your device.
2. If you downloaded the installation file directly, the installation starts
automatically. Otherwise, find and open the installation file that you
moved to the device.
3. When the installation is ready, restart your device if the installation
asks you to do so.
4. After the installation, you need to activate the product. The product
does not protect your device if you have not activated it.
Installation Using Your Computer
To install F-Secure Mobile Security on your device using a computer, you
must have the .sis installation file and Nokia PC Suite installed on your
computer.
1. Connect your device to your computer.
2. Double-click the installation file to start the installation.
3. When the installation is ready, restart your device if the installation
asks you to do so.
4. After the installation, you need to activate the product. The product
does not protect your device if you have not activated it.
CHAPTER 2 9
Installation
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2.2.2 Activating the Update Service
How you activate the update service depends on where you bought
F-Secure Mobile Security from. There are two main ways to activate the
update service:
by using the free-trial period, if it is available.
by using a subscription code.
To start the activation:
1. Open the application. The Welcome screen is displayed.
2. Press Continue.
3. Select the activation type:
To start the evaluation period, select Free evaluation as the
activation type if it is available and press Continue, or
To have the fully licensed version, select Subscription code as
the activation type, and press Continue. Enter your subscription
code and press OK.
If you do not have a subscription code, you can for example
purchase a subscription code from the F-Secure estore;
http://www.f-secure.com/estore
4. Press Yes to connect to the update service and start downloading the
updates.
The application connects to the update service and submits your
subscription code. During the first update, the application downloads
the latest virus definition database. For more information, see
“Keeping the Application Up-to-Date”, 20.
5. When the download is complete, a message informs you that the
registration was successful and that the app licat ion is activa te d .
Press OK to continue.
.
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6. After you have finished the activation, scan your device for viruses to
make sure your device is clean. For instructions, see “Manual
Scanning”, 15. The default firewall level after the installation and
activation is Normal.
You should scan your device whenever the application asks
you to.
2.3 Transferring Subscription to a New Device
You can transfer your subscription to a new device a maximum of four
times. The procedure is the same as for normal installation and activation.
For instructions, see “Getting the Product Running on Your Device”, 8.
2.4 Uninstalling
IMPORTANT: Scan you device, and remove all quarantined and
infected files before you uninstall F-Secure Mobile Security.
CHAPTER 2 11
Installation
To uninstall the application:
1. Open the application.
2. Select Options > Exit shut down the application.
3. Open Application Manager on your device.
4. Scroll to F-Secure Mobile Security.
5. Select Options > Remove.
6. Press Yes to confirm the uninstallation.
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3
USING F-SECURE
M
OBILE SECURITY
Opening and Closing the Application......................................... 13
Scanning for Viruses.................................................................. 14
Using Firewall............................................................................. 17
Protecting Confidential Information............................................ 18
Keeping the Application Up-to-Date........................................... 20
Purchasing Subscription Service Time....................................... 23
Troubleshooting.......................................................................... 24
12
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Using F-Secure Mobile Security
3.1 Opening and Closing the Application
After you have activated F-Secure Mobile Security, it starts up
automatically every time you turn on your device. If you have selected the
manual scanning mode, you need to start the application manually:
1. Press the Menu key and browse to the icon.
2. Select Options > Open.
When the real-time scanning mode is enabled, F-Secure Mobile
Security runs on the background automatically. For more
information, see “Real-time Scanning”, 14.
CHAPTER 3 13
Closing the
User Interface
Press the Hide soft key to hide the user interface. When the user
interface is hidden, the application keeps running on the background,
scanning your files for viruses automatically when they are accessed if
the real-time scanning mode is enabled, and the firewall protects the
system.
To shut down F-Secure Mobile Security completely, select Options >
Exit.
IMPORTANT: If you shut down the applicat ion, infected files are no
longer quarantined and the system is not protected against viruses.
Shutting down the application disables the firewall.
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3.2 Scanning for Viruses
The application scans all accessed and modified data on your device
automatically for malicious content when the real-time scanning is
enabled. If you do not want to use the real-time scanning, you can
manually scan all the data for viruses whenever you want.
3.2.1 Selecting the Virus Protection Mode
1. Browse to Settings and press the selection key.
2. Select Virus protection from the settings selection list.
3. Select either the real-time or the manual Virus protection mode.
Real-time - F-Secure Mobile Security runs on the background
and scan files when they are accessed or modified. For more
information, see “Real-time Scanning”, 14.
Manual - F-Secure Mobile Security scans files o nly when you run
the virus scan yourself. For more information, see “Manual
Scanning”, 15.
4. Press Back.
Real-time Scanning
The real-time scan scans files for malicious content automatically when
they are accessed or modified and when they are copied to the device.
Virus
Alerts
When F-Secure Mobile Security detects a virus during a real-time scan,
the virus is quarantined and added to the Infections list immediately.
F-Secure Mobile Security alerts you about viruses detected during the
real-time scan. You can press Yes to view details about the infected file.
For more information, see “Processing Infected Files”, 15.
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Manual Scanning
To scan all files on your device and the inserted memory card, follow
these instructions:
1. Browse to Virus protection and press the selection key.
2. Select Scan now.
3. After the virus scan is finished, the application displays the following
information:
CHAPTER 3 15
Using F-Secure Mobile Security
Infected
Not Scanned
Scanned
4. Press Back to exit the scan. All infected files are quarantined and
cannot be accessed when F-Secure Mobile Security is running in the
background.
3.2.2 Processing Infected Files
When F-Secure Mobile Security finds a virus in a file, yo u can remove the
infected file completely or lock it up so that the infected file cannot be
accessed.
To process infected files, follow these instructions:
1. Browse to Virus protection and press the selection key.
2. Select Infected files.
3. In the Infections view, scroll to the infected file you want to process.
4. Press the selection key.
The number of infections found. For more
information about removing infected files, see
”Processing Infected Files”, 15
The number of the files that were not scanned
during the scan. A file cannot be scanned if
another program has locked it or if the file is
corrupted.
The number of the files that were scanned.
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5. Choose one of the following actions:
Delete - delete the infected file. This is the recommended option.
The file will be removed completely from your device.
Quarantine - quarantine the infected file. A quarantined file is
locked and cannot harm your device when F-Secure Mobile
Security is on.
Release - release the quarantined file. If you release a file, it will
not be locked any more. You access it at your own risk.
Press Details to view more details about the selected file. The Infection
details view displays the path and file name of the infected file, and the
name of the virus that has infected the file.
You can find in-depth virus descriptions in the F-Secure web site:
http://www.f-secure.com/virus-info/
.
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3.3 Using Firewall
The firewall in F-Secure Mobile Security works quietly in the background.
It monitors incoming and outgoing Internet and network information, and
protects you from intrusion attempts.
By default, the firewall protection level is set to Normal. This level gives
you good protection and does not affect using the most common
applications.
3.3.1 Selecting the Protection Level
To select the security level:
1. Browse to Settings and press the selection key.
2. Select Firewall from the settings selection list.
3. Select the desired firewall level.
The firewall has the following protection levels:
Level Description Protection
CHAPTER 3 17
Using F-Secure Mobile Security
Deny All Stops all network traffic. You cannot use
your e-mail, MMS or web services.
High Allows most commonly used applications. High protection
Normal Allows all outgoing connections.
Recommended level.
Allow All Allows all network traffic. Does not stop
any incoming or outgoing connections.
Custom Allows network traffic based on your
custom rules.
To edit the custom rule set, select Options > Edit custom rules
when the Custom security level is selected.
Total protection
Good
protection
No protection
Customized
rule set
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3.4 Protecting Confidential Information
With Anti-theft, you can make sure that your device or data stored on it is
not misused if your device is stolen.
Anti-theft can automatically alert you and lock your device when the SIM
card in the device is changed, and you can lock or wipe the device
remotely with an SMS text message.
3.4.1 Using the Device Lock
Anti-theft can automatically lock your device when the SIM card in the
device is changed. The locked device can be unlocked only with your lock
code.
To set up the device lock:
1. Browse to Settings and press the selection key.
2. Select Anti-theft in the settings selection list.
3. Enter a Lock code. The lock code needs to be at least 5 characters
long. Store it in a safe place.
Your lock code protects the Anti-theft settings. You have to
enter your current lock code before you can change any
Anti-theft settings.
4. If you want to lock your device when a SIM card changes, select Yes
on Lock when SIM changed.
When someone inserts a new SIM card into the device and the SIM
change lock is turned on, the device asks for the lock code before it
can be used.
Unlocking the Locked Device
To unlock the locked device, enter your lock code.
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3.4.2 Using the Remote Anti-theft
When the remote Anti-theft is turned on, you can send an SMS that
contains your lock or wipe code to your device to lock it or to wipe all
information in it.
The locked device can be unlocked only with your lock code. If you wipe
the device, the application deletes all the information stored in the device
memory.
As memory cards can be easily removed, store your confidential
information in the device memory that you can lock and wipe with
Anti-theft.
To set up remote Anti-theft:
1. Browse to Settings and press the selection key.
2. Select Anti-theft in the settings selection list.
3. If you want to be able to lock your device remotely, follow these
instructions:
a. Enter a Lock code if you have not created it yet.
b. Turn on Remote lock.
4. If you want to be able to wipe your device remotely, follow these
instructions:
a. Enter a Wipe code. The wipe code needs to be at least 8
characters long. Store it in a safe place.
b. Turn on Remote wipe.
CHAPTER 3 19
Using F-Secure Mobile Security
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20
To lock or wipe your device remotely:
• To lock the device, send the following SMS message to your
device:
#LOCK#<lock code> (For example: #LOCK# abcd1234)
Locked device can be unlocked only with the system lock
password.
• To wipe the device, send the following SMS message to your
device:
#WIPE#<wipe code> (For example: #WIPE# abcd1234)
When the device is wiped, all data stored on it is removed.
3.4.3 Using the SMS Alert
Y ou ca n set Anti-theft to send you an SMS text message when someb ody
changes the SIM card in your device.
To use the SMS alert, turn on the SMS alert when SIM changed setting
and specify the phone number where the SMS text message should be
sent when the SIM card in the device is changed.
3.5 Keeping the Application Up-to-Date
F-Secure Mobile Security includes an automatic update service, which
means that the virus definition database in the application is updated
regularly. Only an up-to-date virus definition database protects your
device against the latest viruses.
The application requires an active Internet connection for the updates.
When a connection to the Internet is available, the application checks
when the virus definition database was last updated and downloads new
updates if necessary.
You can freely update F-Secure Mobile Security as long as you
have an active subscription. To keep your device continuously
protected, purchase additional service time well before the
expiration date.
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3.5.1 Selecting the Update Mode
Automatic updates are in use after you have activated the product. If you
disable automatic updates or do not use real-time scanning mode, you
need to update the application manually.
To change the update mode, follow these instructions:
1. Browse to Settings and press the selection key.
2. Select Virus protection from the settings selection list.
3. Select Enabled and press Ok.
4. Select one of the following Automatic updates mode.
Always - the application downloads regular updates from the
update server automatically to keep the virus definition database
up-to-date. (recommended)
In home network – the application downloads updates from the
update server automatically when your device is connected to the
home network.
Never – the virus definitions are not updated automatically . W e do
not recommend that you disable automatic updates.
CHAPTER 3 21
Using F-Secure Mobile Security
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Manual Updates
To update the application manually, follow these instructions:
1. Browse to Virus protection and press the selection key.
2. Select Update now.
3. The application requires a network connect ion . Sele ct Yes when the
connection the update server is needed.
4. Select the Internet access point to connect to the update server. The
application downloads the latest virus definition dat abase and t akes it
into use immediately.
For more information, see the User Guide of your device.
5. When the update is complete, press Yes to scan your device for
viruses. For more information on scanning, see “Manual Scanning”,
15.
3.5.2 Application Updates
When a new F-Secure Mobile Security version is available, a message
asks you to download it. The application restarts automatically when the
update is completed.
If the virus definition database update requires a sof tware update to
work properly, the upgrade is downloaded automatically.
Upgrading the Application Manually
If you want to upgrade F-Secure Mobile Security, install the new version.
For instructions, see “Getting the Product Running on Your Device”, 8.
If you have F-Secure Anti-Virus installed on your device and you want to
upgrade it to F-Secure Mobile Security, follow these instructions:
1. Write down your current key code. You need it to activate the new
version.
2. Uninstall the installed version.
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Using F-Secure Mobile Security
3. Download the new version.
4. Install F-Secure Mobile Security. For more information, see “Getting
the Product Running on Your Device”, 8.
5. Activate the new version with your key code. For instructions, see
“Activating the Update Service”, 10.
3.6 Purchasing Subscription Service Time
To keep your device continuously protected, you should purcha se
additional service time well before the expiration date. The additional
service time purchased is either added to the time remaining in your
previous order or to your free evaluation period.
F-Secure Mobile Security supports several purchase metho ds depending
on the distribution channel. Most common purchase methods are:
The operator-specific continuous service subscription
F-Secure eStore
Your local reseller
Openbit SMS payment
CHAPTER 3 23
If you wish to purchase F-Secure Mobile Security after using the trial
version, use the subscription code provided in the About view. If you
received a new subscription code when you purchased service time or a
new license, use it to activate the software. For more information, follow
the instructions in the purchase menu.
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24
Using PC To purchase more service subscription time through your PC browser,
follow these instructions:
1. Open http://www.f-secure.com/estore/avmobile.shtml in the web
browser with your computer.
2. Enter your subscription code in the Subscription Code field to identify
your subscription.
F-Secure eStore accept s the most commonly used credit cards
and wire/bank transfers.
3. Follow the instructions on the screen.
Using SMS To purchase more subscription service time by sending an SMS (only if
enabled by your operator), follow these instructions:
1. Browse to Buy and press the selection key.
2. Press Purchase. The Select method screen is displayed.
3. Select the Phone bill payment method.
4. When prompted to accept payment, press OK to complete your
subscription service time purchase.
5. In the response SMS, you receive a confirmation of your purchase
and a code for activating the service.
3.7 Troubleshooting
For troubleshooting instructions and answers to frequently asked
questions, see http://mobile.f-secure.com/FAQ/faqs60.html
.
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Technical Support
Overview..................................................................................... 26
Virus Descriptions on the Web................................................... 26
Electronic Mail Support............................................................... 26
25
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26
Overview
F-Secure Technical Support is available by e-mail and from our Web site.
You can access our Web site from within F-Secure Mobile Security or
from your Web browser.
For Technical Support of all F-Secure products, go to F-Secure Support
Center at: http://support.f-secure.com/enu/home/
Virus Descriptions on the Web
F-Secure Corporation maintains a comprehensive collection of
virus-related information on its Web site. To view the Virus Information
Database, connect to: http://www.F-Secure.com/virus-info/
Electronic Mail Support
If you have questions about F-Secure Mobile Security not covered in the
manual or online services at http://www.F-Secure.com/
your local F-Secure distributor or F-Secure Corporation directly.
.
.
, you can contact
For technical assistance, please contact your local F-Secure Business
Partner. Send you r e-mail to: Anti-Virus-<country>@F-Secure.com
Example: Anti-Virus-Norway@F-Secure.com
If there is no authorized F-Secure Mobile Security Business Partner in
your country, you can request basic technical assistance from:
Anti-Virus-Support@F-Secure.com
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Technical Support 27
When contacting support, prepare and include the following information in
your support request:
Name and version number of your F-Secure software pr ogram
(including the build number, if available).
Name and version number of your operating system (including
the build number).
A detailed description of the problem, including any error
messages displayed by the program, and any other details, which
could help us duplicate the problem.
When contacting F-Secure support by telephone, please do the following
so that we may help you more effectively and save time:
have your device at hand, so you can follow instructions given by
the support technician, or be prepared to write down instructions.
Have your device turned on and (if possible) in the state it was in
when the problem occurred.
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About F-Secure Corporation
F-Secure Corporation protects consumers and businesses against computer
viruses and other online threats from the Internet and mobile networks. We
want to be the most reliable provider of internet security services in the
market. One way to demonstrate this is the speed of our response.
F-Secure’s award-winning solutions for re al-time virus protection are available
as a service subscription through more than 170 Internet service providers
and mobile operator partners around the wo rld, making F-Secure the global
leader in the market of internet and computer security. The solutions are also
available as licensed products through thousand s of resellers globally.
F-Secure aspires to be the most reliable mobile and computer security
provider , helping make computer and smar tphone users' networked lives safe
and easy . This is substantiated by the comp any’s independently proven ability
to respond faster to new threats than it s main competitors. Founded in 1988
and headquartered in Finland, F-Secure has been listed on the OMX Nordic
Exchange Helsinki since 1999. The company has consistently been one of
the fastest growing publicly listed companies in the industry.
The latest news on real-time virus threat scenarios is available at the
http://www.f-secure.com/weblog/
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