"F-Secure" and the triangle symbol are registered trademarks of F-Secure Corporation and F-Secure
product names and symbols/logos are either trademarks or registered trademarks of F-Secure
Corporation. All product names referenced herein are trademarks or registered trademarks of their
respective companies. F-Secure Corporation disclaims proprietary interest in the marks and names of
others. Although F-Secure Corporation makes every effort to ensure that this information is accurate,
F-Secure Corporation will not be liable for any errors or omission of facts contained herein. F-Secure
Corporation reserves the right to modify specifications cited in this document without prior notice.
Companies, names and data used in examples herein are fictitious unless otherwise noted. No part of
this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose, without the express written permission of F-Secure Corporation.
This product may be covered by one or more F-Secure patents, including the following:
How This Guide Is Organized...................................................... 2
Conventions Used in F-Secure Guides....................................... 3
1
2
How This Guide Is Organized
F-Secure Mobile Security User’s Guide is divided into the following
chapters:
Chapter 1. Introduction. Provides general information about F-Secure
Mobile Security.
Chapter 2. Installation and activation. Gives instructions on installing
and setting up F-Secure Mobile Security.
Chapter 3. Using F-Secure Mobile Security. Describes the F-Secure
Mobile Security user interface.
Chapter 4. Technical support. Provides the contact information for
assistance.
About F-Secure Corporation. Describes the company background and
products.
Conventions Used in F-Secure Guides
This section describes the symbols, fonts, and terminology used in this
manual.
Symbols
WARNING: The warning symbol indicates a situation with a
risk of irreversible destruction to data.
IMPORTANT: An exclam ation mark provides important information
that you need to consider.
REFERENCE - A book refers you to related information on the
topic available in another document.
NOTE - A note provides additional information that you should
consider.
l
About This Guide3
Fonts
TIP - A tip provides information that can help you perf or m a task
more quickly or easily.
Arial bold (blue) is used to refer to menu names and commands, to
buttons and other items in a dialog box.
Arial Italics (blue) is used to refer to other chapters in the manual, book
titles, and titles of other manuals.
Arial Italics (black) is used for file and folder names, for figure and table
captions, and for directory tree names.
Arial underlined (blue)
is used for user interface links.
4
PDF Document
For More Information
This manual is provided in PDF (Portable Document Format). The PDF
document can be used for online viewing and printing using Adobe®
Acrobat® Reader. When pr inting the manual, please print the entire
manual, including the copyright and disclaimer statements.
Visit F-Secure at http://www.f-secure.com for documentation, training
courses, downloads, and service and supp o rt contacts.
In our constant attempts to improve our documentation, we would
welcome your feedback. If you have any questions, comments, or
suggestions about this or any other F-Secure document, please conta ct
us at documentation@f-secure.com
.
1
INTRODUCTION
F-Secure Mobile Security............................................................. 6
F-Secure Mobile Security is a software product that protects data stored
on your Windows Mobile device against malicious code attacks and in
case your device is lost or stolen. It also protects the device from network
intrusion attempts and protects you from web sites that may steal your
personal information.
F-Secure Mobile Security scans all files for viruses automatically when
they are saved, copied, downloaded, synchronized or otherwise modified.
All infected files are immediately quarantined to protect all other data on
the device. The automatic scanning happe ns tran sparently on the
background.
To work effectively, antivirus software requires an always up-to-date virus
definition database. F-Secure Mobile Security retrieves the latest virus
definition databases automatically.
1.2Key features
F-Secure Mobile Security offers the following key features.
CHAPTER 17
Introduction
Transparent
The application runs in the background while you use your device.
operation
Extensive
scanning
Automatic
updates
The application scans all files when they are accessed. You can also
manually scan your device for viruses whenever you want.
The application downloads regular updates to keep the virus definition
database up-to-date automatically.
FirewallThe application protects you from potential network harm by blocking
connections that do not meet the set security criteria.
Anti-theftYou can remotely lock your mobile device or wipe the data stored on the
device if it is stolen.
Browsing
protection
The application protects you from web sites that may steal your personal
information, including credit card number s, user account infor mation, and
passwords.
INSTALLATIONAND
2
ACTIVATION
System requirements.................................................................... 9
Getting the product running on your Windows Mobile.................. 9
Uninstalling F-Secure Mobile Security........................................ 12
8
Installation and activation
2.1System requirements
You can find a list of supported devices at the internet address:
http://mobile.f-secure.com/devices/
2.2Getting the product running on your Windows
Mobile
Getting your F-Secure Mobile Security running on your Windows Mobile
device is a two-step process:
1. First, you must install F-Secure Mobile Security, see “Installation”, 9.
2. Then you must activate your antivirus subscription, see “Activating
the update service”, 11.
2.2.1Installation
There are two ways to install F-Secure Mobile Security on your Windows
Mobile device, depending on the type of installation file you have:
CHAPTER 29
Directly on your mobile device (.cab file),
By using ActiveSync and your computer (.exe file).
Direct installation
1. Transfer the .cab installation file to your Windows Mobile device or
download the file with the mobile device browser at
http://mobile.f-secure.com/downloads.html
2. Locate this .cab file in File Explorer on your Windows Mobile device.
3. Tap the .cab file to start the installation process.
4. After installing the application, you may need to rest art your Windows
Mobile device. Tap Yes to do so.
.
10
5. After the installation, you need to activate the product. The product
does not protect your device if you have not activated it. See
“Activating the update service”, 11.
Installation using your computer
To install F-Secure Mobile Secur ity on your Windows Mobile device using
a computer, you must have the .exe installation file and Microsoft
ActiveSync version 3.7.1 or later on your computer.
To install F-Secure Mobile Security using a computer:
1. Run the installation program by double clicking the F-Secure Mobile
Security .exe file on your computer.
If your Windows Mobile device is connected to your
computer, ActiveSync will install F-Secure Mobile Security
immediately.
If your Windows Mobile device is not connected to the
computer during the installation process, ActiveSync installs
F-Secure Mobile Security during the next ActiveSync
session.
2. After installing the applicati on, you may ne ed to rest art your Windows
Mobile device. Tap Yes to do so.
3. After the installation, you need to activate the product. The product
does not protect your device if you have not activated it. See
“Activating the update service”, 11.
2.2.2Activating the update service
How you activate the update service depends on where you bought
F-Secure Mobile Security from. There are two main ways to activate the
update service:
by using the free-trial period, if it is available.
by using a subscription code.
Activating the free-trial period
If the free-trial is available, you can activate your free-trial period when
you launch the application for the first time.
To activate the free-trial:
1. Tap Yes on the activation dialog that appears when you switch your
Windows Mobile device on for the first time after installing F-Secure
Mobile Security.
2. Tap Free Evaluation.
3. Tap Next.
4. Tap Yes to confirm the connection to the update server.
5. After the update has finished, select Ok.
CHAPTER 211
Installation and activation
Using a subscription code
If the free-trial period is unavailable, you have to use a subscription code
to activate the application.
If you do not have a subscription number, you can purchase a
subscription number from the F-Secure estore:
http://www.f-secure.com/estore
To activate the update service with a subscription code:
1. Tap Yes on the activation dialog that appears when you switch your
Windows Mobile device on for the first time after installing F-Secure
Mobile Security.
2. Tap Subscription Number.
.
12
3. Tap Next.
4. Enter your subscription number.
5. Tap Next.
6. Tap Yes to confirm the connection to the update server.
7. Select Ok.
2.3Transferring subscription to a new device
You can transfer your subscription to a new device a maximum of four
times. The procedure is the same as for normal installation and activation.
For instructions, see “Getting the product running on your Windows
Mobile”, 9.
2.4Uninstalling F-Secure Mobile Security
You can uninstall F-Secure Mobile Security in two ways:
On your Windows Mobile device,
By using ActiveSync and your computer.
IMPORTANT: Remove all quarantined and infected files from your
device before you uninstall F-Secure Mobile Security.
Direct uninstallation
To uninstall F-Secure Mobile Security fr om your Windows Mobile device,
follow these instructions:
1. Close the application by selecting Exit from the menu on the main
view.
2. Tap Yes to confirm that you want to disable F-Secure Mobile Security.
3. On the Start menu, tap Settings, select System and then tap
Remove programs.
4. Select F-Secure Mobile Security and tap Remove.
5. Tap Yes when you are prompted if you want to uninstall the
application.
Uninstallation with your computer
To uninstall F-Secure Mobile Security using your computer, follow these
instructions:
1. Close the application by selecting Exit from the menu on the main
view.
2. Connect your Windows Mobile device to your computer.
3. Start ActiveSync on your computer.
4. Click Add/Remove Programs on the ActiveSync Tools menu.
5. From the list of installed applications, select F-Secure Mobile
Security, and click Remove.
CHAPTER 2 13
Installation and activation
3
USING F-SECURE
M
OBILE SECURITY
Opening and closing the application........................................... 15
Scanning for viruses................................................................... 16
Using firewall.............................................................................. 19
After you have activated F-Secure Mobile Security, it starts up
automatically every time you turn on your device.
To open the user interface:
CHAPTER 315
Using F-Secure Mobile Security
Closing the
user interface
1. Select Start
Mobile Security.
2. If you are prompted to run a virus scan, tap Yes.
When the real-time scanning mode is turned on, F-Secure Mobile
Security runs on the background automatically. For more
information, see “Real-time scanning”, 16.
Press the close icon to hide the user interface. When the user interface is
hidden, the application keeps running on the background, scanning your
files for viruses automatically when they are accessed if the real-time
scanning mode is enabled, and the firewall protects the system.
To shut down F-Secure Mobile Security completely, select Exit from the
menu on the main view.
IMPORTANT: If you shut down the applicat ion, infected files are no
longer quarantined and the system is not protected against viruses.
Shutting down the application disables the firewall, Anti-Theft, and
Browsing Protection features.
16
3.2Scanning for viruses
The application scans all accessed and modified data on your device
automatically for malicious content when the real-time scanning is
enabled. If you do not want to use the real-time scanning, you can
manually scan all the data for viruses whenever you want.
3.2.1Selecting the virus protection mode
1. Tap Settings in the main view.
2. Tap Virus protection in the settings selection list.
3. Select either the real-time or the manual Virus protection mode.
Check the Real-time protection check box to keep F-Secure
Mobile Security running on the background and scanning files
when they are accessed or modified. All infected files are
quarantined automatically. For more information, see “Real-time
scanning”, 16.
Leave the check box unchecked to disable the real-time scan.
Files are not scanned automatically. You should manually scan
your device each time you transfer any new data to it. For more
information, see “Manual scanning”, 17.
4. Tap ok.
Real-time scanning
The real-time scan scans files for malicious content automatically when
they are accessed or modified and when they are copied to the device.
Virus
alerts
When F-Secure Mobile Security detects a virus during a real-time scan,
the virus is quarantined and added to the Infections list immediately.
F-Secure Mobile Security alerts you about viruses detected during the
real-time scan. Tap the infe cted file to view details about the infection. For
more information, see “Processing infected files”, 18.
Manual scanning
To scan all files on your device and the inserted memory card, follow
these instructions:
1. Tap Virus protection in the main view.
2. Tap Scan now.
3. After the virus scan is finished, the application displays the following
information:
CHAPTER 317
Using F-Secure Mobile Security
Infected
Not Scanned
Scanned
4. Tap ok to exit the scan. All infected files are quarantined and cannot
be accessed when F-Secure Mobile Security is running in the
background.
The number of infections found. For more
information about removing infected files, see
”Processing infected files”, 18
The number of the files that were not scanned
during the scan. A file cannot be scanned if
another program has locked it or if the file is
corrupted.
The number of the files that were scanned.
18
3.2.2Processing infected files
When F-Secure Mobile Security finds a virus in a file, you can remove the
infected file completely or lock it up so that the infected file cannot be
accessed.
To process infected files, follow these instructions:
1. Tap Virus protection in the main view.
2. Tap Infected files.
3. In the Infections view, tap the infected file you want to process.
4. Choose one of the following actions:
Delete - delete the infected file. This is the recommended option.
The file will be removed completely from your device.
Quarantine - quarantine the infected file. A quarantined file is
locked and cannot harm your device when F-Secure Mobile
Security is on.
Release - release the quarantined file. If you release a file, it will
not be locked any more. You access it at your own risk.
You can find in-depth virus descriptions in the F-Secure web site:
http://www.f-secure.com/virus-info/
.
3.3Using firewall
The firewall in F-Secure Mobile Security works quietly in the background.
It monitors incoming and outgoing Internet and network information, and
protects you from intrusion attempts.
By default, the firewall protection level is set to Normal. This level gives
you good protection and does not affect using the most common
applications.
3.3.1Selecting the protection level
To select the security level:
1. Tap Settings in the main view.
2. Tap Firewall in the settings selection list.
3. Select the firewall level you want to use.
The firewall has the following protection levels:
LevelDescriptionProtection
CHAPTER 3 19
Using F-Secure Mobile Security
Deny
All
HighAllows most commonly used
NormalAllows all outgoing connections.
Allow
All
CustomAllows network traffic based on
Stops all network traffic. You
cannot use your e-mail, MMS or
web services.
applications.
Recommended level.
Allows all network traffic. Does
not stop any incoming or
outgoing connections.
your custom rules.
Total protection
High protection
Good protection
No protection
Tap Edit custom ruleset
to edit the custom rules.
20
3.4Protecting confidential information
With Anti-theft, you can make sure that your device or data stored on it is
not misused if your device is stolen and Anti-theft can alert you if
somebody changes the SIM card in your device.
3.4.1Using the remote Anti-theft
With the remote lock, you can lock the device remotely by sending it an
SMS message you have created. The locked device can be unlocked
only with the lock code of your device. To use the remote lock, keep the
device lock turned on.
With the remote wipe, you can wipe the device remotely by sending it an
SMS message you have created. When the device is wiped, the
application deletes all the information stored in the de vic e me m or y.
As memory cards can be easily removed, store your confidential
information in the device memory.
To set up remote lock and wipe:
1. Tap Settings in the main view.
2. Tap Anti-theft in the settings selection list.
3. Select which features you want to turn on:
If you want to be able to wipe your device remotely , select Enable
remote wipe.
If you want to be able to lock your device remotely, Select Enable
remote lock.
You can enable the remote lock only when the device lock is
turned on.
4. Enter your Security code and type it again to confirm it.
To lock or wipe your device remotely:
• To lock the device, send the following SMS message to your
device:
#LOCK#<security code> (For example: #LOCK#abcd1234)
Locked device can be unlocked only with the system lock
password.
• To wipe the device, send the following SMS message to your
device:
#WIPE#<security code> (For example: #WIPE#abcd1234)
When the device is wiped, all data stored on it is removed.
3.4.2Using the security code
You can use the security code to remotely lock or wipe your device.
The security code needs to be at least 8 characters long. Use a code tha t
is easy to remember but hard to guess. S tore the security code in a safe
place.
CHAPTER 321
Using F-Secure Mobile Security
To set up the security code:
1. Tap Settings in the main view.
2. Tap Anti-theft in the settings selection list.
3. Enter your Security code and type it again to confirm it.
At least one of the remote anti-theft features has to be turned on
before you can enter the security code.
Unlocking the Locked Device
To unlock the locked device, enter the lock code of your device.
22
3.4.3Using the SMS alert
Y ou ca n set Anti-theft to send you an SMS text message when someb ody
changes the SIM card in your device.
To use the SMS alert, turn on the SMS alert when SIM changed setting
and specify the phone number where the SMS text message should be
sent when the SIM card in the device is changed.
You can send the lock or wipe message to the number from where
you received the SMS alert to remotely lock or wipe your device.
3.5Protecting web browsing
Browsing Protection protects you from web sites that may steal your
personal information, including credit card numbers, user account
information, and passwords.
Browsing Protection checks web sites that you browse with Internet
Explorer. Browsing Protection is turned on automatically after you have
activated F-Secure Mobile Security if Internet Explorer is set as your
default browser. If you use any third-party browser, Browsing Protection
does not protect your web browsing.
3.5.1Using Browsing Protection
To turn on Browsing Protection:
1. In the main view, open Browsing Protection.
1. In the Browsing Protection menu, select Settings.
2. If you want to turn on Browsing Protection, select Enable Browsing
Protection.
Using F-Secure Mobile Security
3. In Network to use, select whether you want to use Browsing
Protection all the time or only when you are browsing the web on your
own operator’s network:
Select My operator only to use Browsing Protection only when
you are using your own operator’s network.
Select the All operators setting to keep the protection turned on
when you are travelling and outside of your own operator's
network.
When you try to enter to a web site that contains harmful content,
Browsing protection notifies you and blocks the access to the harmful
site. Select Go back to return to the page where you left.
If you want to enter the site even though Browsing protection blocked it,
follow the I want to enter this web site anyway
link in the block page.
3.6Keeping F-Secure Mobile Security up-to-date
F-Secure Mobile Security includes an automatic update service, which
means that the virus definition databa se in the application is updated
regularly. Only an up-to-date virus definition database protects your
device against the latest viruses.
CHAPTER 323
The application requires an active Internet connection for the updates.
When a connection to the Internet is available, the application checks
when the virus definition database was last updated and downloads new
updates if necessary.
You can freely update F-Secure Mobile Security as long as you
have an active subscription. To keep your device continuously
protected, purchase additional service time well before the
expiration date.
24
3.6.1Selecting the update mode
Automatic updates are in use after you have activated the product. If you
disable automatic updates or do not use real-time scanning mode, you
need to update the application manually.
To change the update mode, follow these instructions:
1. Tap Settings in the main view.
2. Tap Virus protection in the settings selection list.
3. Select one of the following Automatic updates mode.
Always - the application downloads regular updates from the
update server automatically to keep the virus definition database
up-to-date.
In home network – the application downloads updates from the
update server automatically when your device is connected to the
network of your service provider. (recommended)
Never – the virus definitions are not updated automatically . W e do
not recommend that you disable automatic updates.
Manual updates
1. Tap Virus protection in the main view.
2. Tap Update now.
3. The application requires a network connect i on. Tap Yes when the
connection the update server is needed.
4. The application downloads the latest virus definition database and
takes it into use immediately.
5. When the update is complete, tap Yes to scan your device for viruses.
For more information on scanning, see “Manual scanning”, 17.
Application Updates
If a new version of the application is available when you tap Update now ,
the application notifies you and you can download it. The application
restarts automatically when the update is completed.
If the automatic update is turned on, critical application updates are
installed automatically.
Upgrading the application manually
If you want to upgrade F-Secure Mobile Security, install the new version.
For instructions, see “Getting the product running on your Windows
Mobile”, 9.
If you have F-Secure Anti-Virus installed on your device and you want to
upgrade it to F-Secure Mobile Security, follow these instructions:
1. Write down your current key code. You need it to activate the new
version.
To find your key code, select Menu
2. Uninstall the installed version.
3. Download the new version.
4. Install F-Secure Mobile Security. For more information, see “Getting
the product running on your Windows Mobile”, 9.
5. Activate the new version with your key code. For instructions, see
“Activating the update service”, 11.
CHAPTER 325
Using F-Secure Mobile Security
About in the main view.
26
3.7Purchasing subscription service time
To keep your mobile device continuously protected, you should purchase
additional service time well before the expiration date. The additional
service time purchased is added either to the time remaining in your
previous order or to your free evaluation period.
F-Secure Mobile Security supports several purch ase methods depending
on the distribution channel. Most common purchase methods are:
The operator-specific continuous service subscription
F-Secure eStore
Your local reseller
Openbit SMS payment
If you wish to purchase F-Secure Mobile Security after using the trial
version, use the subscription code provided in the About view. If you
received a new subscription code when you purchased service time or a
new license, use it to activate the software. For more information, follow
the instructions in the purchase menu.
Using your
Windows Mobile
To purchase more subscription service time by sending an SMS (only if
enabled by your operator), follow these instructions:
1. Tap Buy in the main view.
2. Select the payment method you want to use.
3. Follow the instructions on the screen.
Using PCTo purchase more service subscription time through your PC browser,
follow these instructions:
1. Open http://www.f-secure.com/estore/ in the web browser with your
computer.
2. Enter your subscription code in the Subscription Code field to identify
your subscription.
F-Secure eStore accept s the most commonly used credit cards
and wire/bank transfers.
3. Follow the instructions on the screen.
3.8Troubleshooting
For troubleshooting instructions and answers to frequently asked
questions, see http://mobile.f-secure.com/FAQ/faqwindowsmobile.html
F-Secure Technical Support is availab le by e-mail and fr om our Web site.
You can access our Web site from within the product or from your Web
browser.
For Technical Support of all F-Secure products, go to F-Secure Support
Center at: http://support.f-secure.com/enu/home/
Virus descriptions on the web
F-Secure Corporation maintains a comprehensive collection of
virus-related information on its Web site. To view the Virus Information
Database, connect to: http://www.f-secure.com/en_EMEA/security/
E-mail support
If you have questions about the product not covered in the manual or
online services at http://www.F-Secure.com/
F-Secure distributor or F-Secure Corporation directly.
CHAPTER 429
Technical support
.
.
, you can contact your local
For technical assistance, please contact your local F-Secure Business
Partner. Send you r e-mail to: Anti-Virus-<country>@F-Secure.com
Example: Anti-Virus-Norway@F-Secure.com
If there is no authorized F-Secure Business Partner in your country, you
can request basic technical assistance from:
Anti-Virus-Support@F-Secure.com
CHAPTER 430
Technical support
When contacting support, prepare and include the following information in
your support request:
Name and version number of your F-Secure software pr ogram
(including the build number, if available).
Name and version number of your operating system (including
the build number).
A detailed description of the problem, including any error
messages displayed by the program, and any other details, which
could help us duplicate the problem.
When contacting F-Secure support by telephone, please do the following
so that we may help you more effectively and save time:
have your device at hand, so you can follow instructions given by
the support technician, or be prepared to write down instructions.
Have your device turned on and (if possible) in the state it was in
when the problem occurred.
About F-Secure Corporation
F-Secure Corporation protects consumers and businesses against computer
viruses and other online threats from the Internet and mobile networks. We
want to be the most reliable provider of internet security services in the
market. One way to demonstrate this is the speed of our response.
F-Secure’s award-winning solutions for re al-time virus protection are available
as a service subscription through more than 170 Internet service providers
and mobile operator partners around the wo rld, making F-Secure the global
leader in the market of internet and computer security. The solutions are also
available as licensed products through thousand s of resellers globally.
F-Secure aspires to be the most reliable mobile and computer security
provider , helping make computer and smar tphone users' networked lives safe
and easy . This is substantiated by the comp any’s independently proven ability
to respond faster to new threats than it s main competitors. Founded in 1988
and headquartered in Finland, F-Secure has been listed on the OMX Nordic
Exchange Helsinki since 1999. The company has consistently been one of
the fastest growing publicly listed companies in the industry.
The latest news on real-time virus threat scenarios is available at the
http://www.f-secure.com/weblog/
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