"F-Secure" and the triangle symbol are registered trademarks of F-Secure Corporation and F-Secure
product names and symbols/logos are either trademarks or registered trademarks of F-Secure
Corporation. All product names referenced herein are trademarks or registered trademarks of their
respective companies. F-Secure Corporation disclaims proprietary interest in the marks and names of
others. Although F-Secure Corporation makes every effort to ensure that this information is accurate,
F-Secure Corporation will not be liable for any errors or omission of facts contained herein. F-Secure
Corporation reserves the right to modify specifications cited in this document without prior notice.
Companies, names and data used in examples herein are fictitious unless otherwise noted. No part of
this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose, without the express written permission of F-Secure Corporation.
F-Secure Online Support Resources ............................................................................... 393
Web Club ....................... ... ...............................................................................................395
Virus Descriptions on the Web .........................................................................................395
8
ABOUT THIS GUIDE
How This Guide Is Organized.................................................... 10
Conventions Used in F-Secure Guides..................................... 13
9
10
How This Guide Is Organized
F-Secure Anti-Virus for Microsoft Exchange Administrator's Guid e is
divided into the following chapters:
Chapter 1. Introduction. General information about F-Secure Anti-V irus
for Microsoft Exchange and other F-Secure Anti-Virus Mail Server and
Gateway products.
Chapter 2. Deployment. Instructions and examples how to set up your
network environment before you can install F-Secure Anti-Virus for
Microsoft Exchange.
Chapter 3. Installation. Instructions how to install and set up F-Secure
Anti-Virus for Microsoft Exchange.
Chapter 4. Using F-Secure Anti-Virus for Microsoft Exchange.
Instructions how to use and administer F-Secure Anti-Virus for Microsoft
Exchange.
Chapter 9. Updating V irus and Sp am Definition Databases . Instructions
how to update your virus definition database.
Chapter 5. Centrally Managed Administration. Instructions how to
remotely administer F-Secure Anti-Virus for Microsoft Exchange and
F-Secure Content Scanner Server when they have been installed in
centralized administration mode.
Chapter 6. Administration with Web Console. Instructions how to
administer F-Secure Anti-Virus for Microsoft Exchange with the Web
Console.
Chapter 8. Administering F-Secure Spam Control. General information
about and instructions on how to configure F-Secure Spam Control.
Appendix A. Deploying the Product on a Cluster. Describes how the
product can be deployed and used on the cluster environment.
Appendix B. Variables in Warning Messages. Lists variables that can
be included in virus warning messages.
Appendix C. Services and Processes. Describes services, devices and
processes of F-Secure Anti-Virus for Microsoft Exchange.
About This Guide11
Chapter D. Troubleshooting. Solutions to some common problems.
Technical Support. Contains the contact information for assistance.
About F-Secure Corporation. Describes the company backgrou nd and
products.
See the F-Secure Policy Manager Administrator's Guide for detailed
information about installing and using the F-Secure Policy Manager
components:
F-Secure Policy Manager Console, the tool for remote
administration of F-Secure Anti-Virus for Microsoft Exchange.
F-Secure Policy Manager Server, which enables communication
between F-Secure Policy Manager Console and the managed
systems.
12
Conventions Used in F-Secure Guides
This section describes the symbols, fonts, and terminology used in this
manual.
Symbols
WARNING: The warning symbol indicates a situation with a
risk of irreversible destruction to data.
IMPORTANT: An exclamation mark provides important information
that you need to consider.
REFERENCE - A book refers you to related information on the
topic available in another document.
NOTE - A note provides additional information that you should
consider.
l
Fonts
TIP - A tip provides information that can help you perf or m a task
more quickly or easily.
⇒ An arrow indicates a one-step procedure.
Arial bold (blue) is used to refer to menu names and commands, to
buttons and other items in a dialog box.
Arial Italics (blue) is used to refer to other chapters in the manual, book
titles, and titles of other manuals.
Arial Italics (black) is used for file and folder names, for figure and table
captions, and for directory tree names.
Courier New is used for messages on your compute r screen.
Courier New bold is used for information that you must type.
SMALLCAPS (BLACK) is used for a key or key combination on your
keyboard.
13
PDF Document
For More Information
Arial underlined (blue)
Arial italics is used for window and dialog box names.
This manual is provided in PDF (Portable Document Format). The PDF
document can be used for online viewing and printing using Adobe®
Acrobat® Reader. When pr inting the manual, please print the entire
manual, including the copyright and disclaimer statements.
Visit F-Secure at http://www.f-secure.com for documentation, training
courses, downloads, and service and supp o rt contacts.
In our constant attempts to improve our documentation, we would
welcome your feedback. If you have any questions, comments, or
suggestions about this or any other F-Secure document, please conta ct
us at documentation@f-secure.com
F-Secure Anti-Virus Mail Server and Gateway Products............ 21
14
1.1Overview
CHAPTER 115
Introduction
Malicious code, such as computer viruses, is one of the main threats for
companies today. In the past, malicious code spread mainly via disks and
the most common viruses were the ones that infected disk boot sectors.
When users began to use office applications with macro capabilities such as Microsoft Office - to write documen t s and distribu te them via mail
and groupware servers, macro viruses started spreading rapidly.
After the millennium, the most common spreading mechanism has been
the e-mail. Today about 90% of viruses arrive via e-mail. E-mails provide
a very fast and efficient way for viruses to spread themselves without any
user intervention and that is why e-mail worm outbreaks, like Sober,
Netsky and Bagle, have caused a lot of damage around the world.
F-Secure Anti-Virus Mail Server and Gateway products are designed to
protect your company's mail and groupware servers and to shield the
company network from any malicious code that travels in HTTP or SMTP
traffic. In addition, they protect your company network against spam. The
protection can be implemented on the gateway level to screen all
incoming and outgoing e-mail (SMTP), web surfing (HTTP and
FTP-over-HTTP) and file transfer (FTP) traffic. Furthermore, it can be
implemented on the mail server level so that it does not only protect
inbound and outbound traffic but also internal mail traffic and public
sources, such as Public Folders on Microsoft Exchange servers.
Providing the protection already on the gateway level has plenty of
advantages. The protection is easy and fast to set up and install,
compared to rolling out antivirus protection on hundreds or thousands of
workstations. The protection is also invisible to the end users which
ensures that the system cannot be by-passed and makes it easy to
maintain. Of course, protecting the gateway level alone is not enough to
provide a complete antivirus solution; file server and workstation level
protection is needed, also.
Why clean 1000 workstations when you can clean one attachment at the
gateway level?
16
1.2How F-Secure Anti-Virus for Microsoft Exchange
Works
F-Secure Anti-Virus for Microsoft Exchange is designed to detect and
disinfect viruses and other malicious code from e-mail transmissions
through Microsoft Exchange 2000/2003 Server. Scanning is done in real
time as the mail passes through Microsoft Exchange Server. On-demand
scanning of user mailboxes and Public Folders is also available.
Scanning
Attachments and
Message Bodies
Flexible and Scalable
Anti-Virus Protection
F-Secure Anti-Virus for Microsoft Exchange scans attachments and
message bodies for malicious code. It can also be instructed to remove
particular attachments according to the file name or the file extension. In
addition, it can filter out messages containing keywords that have been
defined as disallowed.
If the intercepted mail contains malicious code, F-Secure Anti-Virus for
Microsoft Exchange can be configured to disinfect or drop the content.
Any malicious code found during the scan process can be placed in the
Quarantine, where it can be further examined. Stripped attachments can
also be placed in the Quarantine for further examination.
F-Secure Anti-Virus for Microsoft Exchange is installed on Microsoft
Exchange 2000/2003 Server and it intercepts mail traveling through
mailboxes and Public folders. Intercepted attachments and documents
are sent to F-Secure Content Scanner Server, which returns disinfected
files back to F-Secure Anti-Virus for Microsoft Exchange.
The two-component product architecture ensures that the anti-virus
protection does not increase the load on the protected system and that
the infected data is never stored on the production network. It also
enables you to implement a server pool, so you can share the traffic load
between multiple F-Secure Content Scanner Servers and have backup
servers if the traffic to primary servers stops for some reason.
AlertingF-Secure Anti-Virus for Microsoft Exchange has extensive alerting
functions, which means that the system administrator can specify a
recipient inside the company network to be notified about the infection
found in the data content. Of course, the network administrator can be
notified about the infection also.
CHAPTER 117
Introduction
Powerful and Always
Up-to-date
Virus and Spam
Outbreak Detection
Stand-alone and
Centralized
Administration Modes
F-Secure Anti-Virus for Microsoft Exchange uses the award-winning
F-Secure Anti-Virus scanner to ensure the highe st possible detection rate
and disinfection capability. The daily F-Secure Anti-Virus signature
database updates provide F-Secure Anti-Virus for Microsof t Exchange an
always up-to-date protection capability.
F-Secure Anti-Virus scanner consistently r anks at the top when compar ed
to competing products. Our team of dedicated virus resea rchers is on call
24-hours a day responding to new and emerging threats. In fact,
F-Secure is one of the only companies to release tested virus definition
updates on a daily basis, to make sure our customers are receiving the
highest quality service and protection.
Massive spam and virus outbreaks consist of millions of messages which
share at least one identifiable pattern that can be used to distinguish the
outbreak. Any message that contains one or more of these patterns can
be assumed to be a part of the same spam or virus outbreak.
F-Secure Anti-Virus for Microsoft Exchange can identify these patterns
from the message envelope, headers and body, in any language,
message format and encoding type. It can detect spam messages and
new viruses during the first minutes of the outbreak.
F-Secure Anti-Virus for Microsoft Exchange can be installed either in
stand-alone or centrally administered mode. Depending on how it has
been installed, F-Secure Anti-Virus for Microsoft Exchange is managed
either with the Web Console or F-Secure Policy Manager.
Scalability and
Reliability
F-Secure Policy Manager provides a scalable way to manage the security
of multiple applications on multiple operating systems, from one central
location.F-Secure Policy Manager is comprised of two components,
F-Secure Policy Manager Console and F-Secure Policy Manager Server,
18
which are used to administer applications. They are seamlessly
integrated with the F-Secure Management Agents that handle all
management functions on local hosts.
Easy to AdministerIf F-Secure Anti-Virus for Microsoft Exchange is installed in stand-alone
mode it can be managed with the web-based user interface. With Web
Console, you can configure F-Secure Anti-Virus for Microsoft Exchange
settings, set up scheduled scans or run manual processes any time you
want.
If F-Secure Anti-Virus for Microsoft Exchange has been installed in
centrally administered configuration, it is managed with F-Secure Policy
Manager. With its graphical user interface, F-Secure Policy Manager
Console provides a centralized view of the domains and hosts in your
network and lets you configure the security policies for all F-Secure
components. F-Secure Policy Manager receives status information from
F-Secure Anti-Virus for Microsoft Exchange.
F-Secure Policy Manager Server is the server side component that
handles communication between F-Secure Anti-Virus for Microsoft
Exchange and F-Secure Policy Manager Console. It exchanges security
policies, software updates, status information, statistics, alerts, and other
information between F-Secure Policy Manager Console and all managed
systems.
Figure 1-1 (1) E-mail arrives from the Internet to F-Secure Anti-Virus for Microsoft
Exchange, which (2) filters malicious content from mails and attachments, and (3)
delivers cleaned files forward.
1.3Key Features
F-Secure Anti-Virus for Microsoft Exchange provides the following
features and capabilities.
Superior ProtectionSuperior detection rate with multiple scanning engines.
Automatic malicious code detection and disinfection.
Heuristic scanning detects also unknown Windows and macro
viruses.
Recursive scanning of ARJ, BZ2, CAB, GZ, JAR, LZH, MSI,
RAR, TAR, TGZ, Z and ZIP archive files.
Automatic daily virus definition database updates.
Suspicious and unsafe attachments can be stripped away from
e-mails.
Password protected archives can be treated as unsafe.
Intelligent file type recognition.
Message filtering based on keywords in message subjects and
text.
Utilizes the low-level Anti-Virus API (AV API 2.0) for Microsoft
Exchange 2000 Server, and AV AP 2.5 for Microsoft Exchange
2003 Server.
CHAPTER 119
Introduction
Virus Outbreak
Detection
The virus outbreak detection is an additional active layer of
protection that automatically detects virus outbreaks and
quarantines suspicious messages.
Virus outbreaks are transparen tly detected and infected
messages are quarantined before the outbreak becomes
widespread.
The product can notify the administrator about virus outbreaks.
Quarantined unsafe messages can be reprocessed
automatically.
20
Transparen cy and
Scalability
Viruses are intercepted before they can enter the network and
spread out on workstations and servers.
Real-time scanning of internal, inbound and outbound mail
messages and Public Folder notes.
Automatic protection of new mailboxes and Public Folders.
Total transparency to end-users. Users cannot bypass the
system, which means that messages and documents cannot be
exchanged without scanning.
Support for Windows 2000 Advanced Server or Windows Server
2003 clusters. Both Active-Passive and Active-Active clusters are
supported.
ManagementControlling and monitoring the behavior of the products remotely.
Starting predefined operations remotely.
Monitoring statistics provided by the products remotely with
F-Secure Policy Manager or F-Secure Anti-Virus for Microsoft
Exchange Web Console.
Possibility to configure and manage stand-alone installations with
the convenient F-Secure Anti-Virus for Microsoft Exchange Web
Console.
Contains new quarantine managemen t features: you can manage
and search quarantined content with the F-Secure Anti-Virus for
Microsoft Exchange Web Console.
Protection against
Spam
Possible spam messages are transparently detected before they
become widespread.
Efficient spam detection based on different analyses on the
e-mail content.
Multiple filtering mechanisms guarantee the high accuracy of
spam detection.
Spam detection works in every language and message format.
1.4F-Secure Anti-Virus Mail Server and Gateway
Products
The F-Secure Anti-Virus product line consists of workstation, file server,
mail server, gateway and mobile products.
F-Secure Internet Gatekeeper is a high performance, totally
automated web (HTTP and FTP-over-HTTP) and e-mail (SMTP)
virus scanning solution for the gateway level. F-Secure Internet
Gatekeeper works independently of firewall and e-mail server
solutions, and does not affect their performance.
F-Secure Anti-Virus for Microsoft Exchange™ protects your
Microsoft Exchange users from malicious code contained within
files they receive in mail messages and documents they open
from shared databases. Malicious code is also stopped in
outbound messages and in notes being posted on Public Folders.
The product operates transparently and scans files in the
Exchange Server Information Store in real-time. Manual and
scheduled scanning of user mailboxes and Public Folders is a lso
supported.
F-Secure Anti-Virus for MIMEsweeper™ provides a powerful
anti-virus scanning solution that tightly integrates with Clearswift
MIMEsweeper for SMTP and MIMEsweeper for Web products.
F-Secure provides top-class anti-virus software with fast and
simple integration to Clearswift MAILsweeper and WEBsweeper,
giving the corporation the powerful combination of complete
content security.
F-Secure Internet Gatekeeper for Linux™ provides a
high-performance solution at the Internet gateway level, stopping
viruses and other malicious code before the spread to end users
desktops or corporate servers. The product scans SMTP, HTTP,
FTP and POP3 traffic for viruses, worms and trojans, and blocks
and filters out specified file types. ActiveX and Java code can
also be scanned or blocked. The product receives updates
CHAPTER 121
Introduction
22
automatically from F-Secure, keeping the virus protection always
up to date. A powerful and easy-to-use management console
simplifies the installation and configuration of the product.
F-Secure Messaging Security Gateway™ delivers the
industry’s most complete and effective security for e-mail. It
combines a robust enterprise-class messaging platform with
perimeter security, antispam, antivirus, secure messaging and
outbound content security capabilities in an easy-to-deploy,
hardened appliance.
F-Secure Anti-Virus for Microsoft Exchange can be installed either in
stand-alone or centrally administered mode. In stand-alone installation,
F-Secure Anti-Virus for Microsoft Exchange is managed with Web
Console. In centrally administered mode, it is managed centrally with
F-Secure Policy Manager components: F-Secure Policy Manager Server
and F-Secure Policy Manager Console.
To administer F-Secure Anti-Virus for Microsoft Exchange in the centrally
administered mode, you have to install the following components:
F-Secure Policy Manager Server (on a dedicated machine)
F-Secure Policy Manager Console (on the administ ra to r's
machine)
2.2Network Requirements
This network configuration is valid for all scenarios described in this
chapter. Make sure that the following network traffic can travel:
ServiceProcessInbound portsOutbound ports
F-Secure Content Scanner
Server
F-Secure Anti-Virus for
Microsoft Exchange Web
Console
Depending on the number of protected systems and the amount of data
traffic, you might consider various scenarios of deploying F-Secure
Anti-Virus for Microsoft Exchange. There are various ways to deploy
F-Secure Anti-Virus for Microsoft Exchange that are suitable to different
environments.
If the mail traffic is not very heavy, see “Minimum Installation”, 25.
If the mail traffic is rather heavy, see “Medium to Large
Installation”, 27.
For very large, performance-critical installations, see
“Performance-Critical Installation”, 28.
For Microsoft Exchange Cluster Environments, see “Microsoft
Exchange Cluster Environment”, 30.
-DNS (53, UDP/TCP),
HTTP (80)
-DNS (53, UDP/TCP),
SMTP (25)
-DNS (53, UDP/TCP),
1433 (TCP), only with the
dedicated SQL server
2.3.1Minimum Installation
If the mail traffic is not very heavy, you can install F-Secure Content
Scanner Server on the same machine that runs Microsoft Exchange
Server. In this case, both F-Secure Content Scanner Server and
F-Secure Anti-Virus for Microsoft Exchange will reside on the Microsoft
Exchange Server.
26
You can administer F-Secure Anti-Virus for Microsoft Exchange and
F-Secure Content Scanner Server by using the F-Secure Anti-Virus for
Microsoft Exchange Web Console.
Figure 2-1 F-Secure Anti-Virus for Microsoft Exchange minimum installation
Alternatively, you can choose to install F-Secure Policy Manager to
enable centralized administration of F-Secure Content Scanner Server
and F-Secure Anti-Virus for Microsoft Exchan ge.
2.3.2Medium to Large Installation
If the mail traffic is rather heavy, F-Secure Content Scanner Server should
be installed on a dedicated machine. This minimizes the extr a load on the
Microsoft Exchange Server.
You should install F-Secure Anti-V irus for Microsoft Exchange in
centralized administration mode on each Microsoft Exchange Server.
CHAPTER 227
Deployment
Figure 2-2 F-Secure Anti-Virus for Microsoft Exchange, medium to large
installation
28
2.3.3Performance-Critical Installation
In very large, performance-critical installations you should use multiple
F-Secure Content Scanner Server installations. Each F-Secure Content
Scanner Server should be installed on a dedicated machine. F-Secure
Anti-Virus for Microsoft Exchange can share the virus scanning load
between multiple F-Secure Content Scanner Servers.
Figure 2-3 F-Secure Anti-Virus for Microsoft Exchange with multiple F-Secure
Content Scanner Servers
CHAPTER 229
Deployment
F-Secure Anti-Virus for Microsoft Exchange should be installed in
centralized administration mode on each Microsoft Exchange Server.
Figure 2-4 F-Secure Anti-Virus for Microsoft Exchange installed on each
Microsoft Exchange Server
30
2.3.4Microsoft Exchange Cluster Environment
F-Secure Anti-Virus for Microsoft Exchange can be installed on a
Windows 2000 Advanced Server or Windows Server 2003 Enterprise
Edition cluster. The product supports standard two-node Active-Passive
and Active-Active clusters.
Microsoft Exchange need s to be properly configured and running in
the cluster before installing F-Secure Anti-Virus for Microsoft
Exchange.
F-Secure Anti-Virus for Microsoft Exchange needs to be installed
separately on both cluster nodes. When installing in Microsoft Exchange
cluster environment, the product must be installed in centrally managed
mode, so that you can configure and manage the product with F-Secure
Policy Manager. Changing the product settings with F-Secure Anti-Virus
for Microsoft Exchange Web Console is not supported in cluster
environments, but it can be used for some quarantine management
functions.
The settings on both cluster nodes must be identical. To ensure this,
place the servers as their own domain in the F-Secure Policy Manager
Console and configure all the settings on the domain level, not on th e
host level.
It is recommended to install a local F-Secure Content Scanner Server on
both cluster nodes. However, if a remote F-Secure Content Scanner
Server is used, the dedicated IP address of each cluster node must be
visible to the remote F-Secure Content Scanner Server.
When installing the product, the setup program detects Microsoft
Exchange Cluster automatically. The setup program also creates a cluster
resource for the product automatically. The cluster resource makes it
possible to use the product in the cluster, by giving the control of the
resource to the cluster service. This and other resources together
guarantee that the product works properly in the clu ster in ever y situa tion.
Y ou can che ck the state of the re source in Micro soft Cluster Administrator
console, under the same branch where th e Exch an g e reso ur ce s res i de .
For detailed instructions, see “Deploying the Product on a Cluster”, 344.
Loading...
+ 367 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.