Frymaster FilterQuick FQG30-T Installation, Operation And Maintenance Manual

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FilterQuick™ FQG30-T

Gas Fryer

Installation, Operation and Maintenance
Manual

This manual is updated as new information and models are released. Visit our website for the latest manual.

FOR YOUR SAFETY

Do Not Store or use gasoline or other

flammable vapors and liquids in the vicinity

of this or any other appliance.

*8197476*

CAUTION

READ THE INSTRUCTIONS BEFORE USING

Part Number: FRY_IOM_8197476 09/2017

Original Instructions

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NOTICE
IF, DURING THE WARRANTY PERIOD, THE CUSTOMER USES A PART FOR THIS FRYMASTER EQUIPMENT OTHER THAN AN
UNMODIFIED NEW OR RECYCLED PART PURCHASED DIRECTLY FROM FRYMASTER DEAN, OR ANY OF ITS AUTHORIZED SERVICERS,
AND/OR THE PART BEING USED IS MODIFIED FROM ITS ORIGINAL CONFIGURATION, THIS WARRANTY WILL BE VOID. FURTHER,
FRYMASTER DEAN AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY CLAIMS, DAMAGES OR EXPENSES INCURRED BY THE
CUSTOMER WHICH ARISE DIRECTLY OR INDIRECTLY, IN WHOLE OR IN PART, DUE TO THE INSTALLATION OF ANY MODIFIED PART
AND/OR PART RECEIVED FROM AN UNAUTHORIZED SERVICER.

NOTICE
This appliance is intended for professional use only and is to be operated by qualified personnel only. A Frymaster DEAN
Factory Authorized Servicer (FAS) or other qualified professional should perform installation, maintenance, and repairs.
Installation, maintenance, or repairs by unqualified personnel may void the manufacturer’s warranty. See Chapter 1 of this
manual for definitions of qualified personnel.

NOTICE

This equipment must be installed in accordance with the appropriate national and local codes of the country and/or region in
which the appliance is installed. For the United States and Canada these are the National Fuel Gas Code, ANSI Z233.1/NFPA
54, or the Natural Gas and Propane Installation Code, CSA B149.1. See NATIONAL CODE REQUIREMENTS in Chapter 2 of this
manual for specifics.

The gas manifold of this appliance or of the battery of which it is a part must be connected to a gas appliance pressure
regulator adjusted for the manifold pressure marked on the rating plate.

The appliance and its individual shutoff valve must be disconnected from the gas supply piping system during any pressure
testing of that system at test pressures in excess of ½ psi (3.5 kPa/13.84 inches W.C.).

The appliance must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any
pressure testing of the gas supply piping system at test pressures equal to or less than ½ psi (3.5 kPa/13.84 inches W.C.).

NOTICE TO U.S. CUSTOMERS
This equipment is to be installed in compliance with the basic plumbing code of the Building Officials and Code
Administrators International, Inc. (BOCA) and the Food Service Sanitation Manual of the U.S. Food and Drug Administration.

NOTICE
Drawings and photos used in this manual are intended to illustrate operational, cleaning and technical procedures and may
not conform to onsite management operational procedures.

NOTICE

U.S.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: 1) This device
may not cause harmful interference, and 2) This device must accept any interference received, including interference
that may cause undesired operation. While this device is a verified Class A device, it has been shown to meet the Class B
limits.

CANADA

This digital apparatus does not exceed the Class A or B limits for radio noise emissions as set out by the ICES-003 standard

of the Canadian Department of Communications.

DANGER
Improper installation, adjustment, maintenance or service, and unauthorized alterations or modifications can cause
property damage, injury, or death. Read the installation, operating, and service instructions thoroughly before installing
or servicing this equipment. Only qualified service personnel may convert this appliance to use a gas other than that for
which it was originally configured.

DANGER
No structural material on the fryer should be altered or removed to accommodate placement of the fryer under a hood.
Questions? Call the Frymaster Dean Service Hotline at 1-800-551-8633.

WARNING
After installation of a gas fryer and after any maintenance to the gas system of a gas fryer-manifold, valve, burners, etc. –
check for gas leaks at all connections. Apply a thick soapy solution to all connections and ensure there are no bubbles. There
should be no smell of gas.

NOTICE
The Commonwealth of Massachusetts requires any and all gas products to be installed by a licensed plumber or pipe
fitter.

DANGER
Adequate means must be provided to limit the movement of this appliance without depending upon the gas line connectors
or associated piping.

All fryers equipped with casters must be stabilized by installing restraining chains. If a flexible gas line is used, an additional
restraining cable must be connected at all times when the fryer is in use.

All fryers equipped with casters must be installed using a connector that complies with the Standard for Connectors for
Moveable Gas Appliances, ANSI Z21.69 or CSA 6.16, and a quick-disconnect device that complies with the Standard for Quick­Disconnect Devices for Use with Gas Fuel, ANSI Z21.41 or CSA 6.9.

CAUTION
No warranty is provided for any Frymaster fryer used in a mobile or marine installation or concession. Warranty protection is
only offered for fryers installed in accordance with the procedures described in this manual. Mobile, marine or concession
conditions of this fryer should be avoided to ensure optimum performance.

DANGER
The front ledge of the fryer is not a step! Do not stand on the fryer. Serious injury can result from slips or contact with the hot
oil.

DANGER
Do not store or use gasoline or other flammable liquids or vapors in the vicinity of this or any other appliance.

DANGER
Do not spray aerosols in the vicinity of this appliance while it is in operation.

DANGER
Instructions to be followed in the event the operator smells gas or otherwise detects a gas leak must be posted in a prominent
location. This information can be obtained from the local gas company or gas supplier.

DANGER
When installed, this appliance must be electrically grounded in accordance with local codes, or in the absence of local codes,
with the National Electrical Code, ANSI/NFPA 70, the Canadian Electrical Code, CSA C22.2, or the appropriate national code of
the country in which installed.

DANGER
This product contains chemicals known to the state of California to cause cancer and/or birth defects or other reproductive
harm.

Operation, installation, and servicing of this product could expose you to airborne particles of glasswool or ceramic fibers,
crystalline silica, and/or carbon monoxide. Inhalation of airborne particles of glasswool or ceramic fibers is known to the State
of California to cause cancer. Inhalation of carbon monoxide is known to the State of California to cause birth defects or other
reproductive harm.

DANGER
The crumb tray in fryers equipped with a filter system must be emptied into a fireproof container at the end of frying
operations each day. Some food particles can spontaneously combust if left soaking in certain shortening material.

WARNING
Do not bang fry baskets or other utensils on the fryer’s joiner strip. The strip is present to seal the joint between the fry
vessels. Banging fry baskets on the strip to dislodge shortening will distort the strip, adversely affecting its fit. It is designed
for a tight fit and should only be removed for cleaning.

WARNING
To ensure the safe and efficient operation of the fryer and hood, the electrical plug for the 120-volt line, must be fully engaged
and locked in its pin and sleeve socket.

NOTICE
The instructions in this manual for using a bulk oil system for filling and discarding oil are for an RTI and Frontline. These
instructions may not be applicable to other bulk oil systems.

NOTICE
This appliance is intended to be used for commercial applications, for example in kitchens of restaurants, canteens, hospitals
and in commercial enterprises such as bakeries, butcheries, etc., but not for continuous mass production of food.

NOTICE
The appliance must be installed and used in such a way that any water cannot contact the fat or oil.

DANGER
This appliance must be connected to a power supply having the same voltage and phase as specified on the rating plate located
on the inside of the appliance door.

WARNING
Use caution and wear appropriate safety equipment to avoid contact with hot oil or surfaces that may cause severe burns or
injury.

WARNING
Do not block the area around the base or under the fryers.

WARNING
This appliance is not intended for use by children under the age of 16 or persons with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision concerning use of the appliance by a
person responsible for their safety. Do not allow children to play with this appliance.

WARNING
If the electrical power supply cord is damaged, it must be replaced by a Frymaster Factory Authorized Servicer or a
similarly qualified person in order to avoid a hazard.

Section 1

Section 2

Section 3

Section 4

Section 5

Table of Contents

Warranty Statement ............................................................................... i

Introduction ......................................................................................... 1-1

Installation ........................................................................................... 2-1

Operation Instructions ....................................................................... 3-1

Preventative Maintenance ................................................................. 6-1

Operator Troubleshooting .................................................................. 7-1

Section A

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Bulk Oil Instructions .......................................................................... A-1

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FQG30-T™ GAS WARRANTY STATEMENT

Frymaster, L.L.C. makes the following limited warranties to the original purchaser only for
this equipment and replacement parts:

A. WARRANTY PROVISIONS - FRYERS

1. Frymaster L.L.C. warrants all components against defects in material and

B. WARRANTY PROVISIONS - FRYPOTS

workmanship for a period of two years.

2. All parts, with the exception of the frypot, O-rings and fuses, are warranted for two
years after installation date of fryer.

3. If any parts, except fuses and filter O-rings, become defective during the first year
after installation date, Frymaster will also pay straight-time labor costs up to two
hours to replace the part, plus up to 100 miles/160 km of travel (50 miles/80 km
each way).

1. Frymaster warrants the frypot assembly for fifteen (15) years. First ten (10) years

parts and labor. Years eleven (11) through fifteen (15) frypot only. Components
attached to the frypot, such as the high-limit, probe, gaskets, seals, ignitors and
related fasteners, are also covered by the fifteen year warranty if replacement is
necessitated by the frypot replacement. Components that are not part of the frypot
assembly, such as the blower, gas valve, micro switches, doors and cabinetry are
not covered by the frypot warranty. Leaks due to abuse or from threaded fittings
such as probes, sensors, high-limits, drain valves or return piping are not included.
If the frypot is found to be defective, Frymaster will replace the frypot, allowing up
to the maximum time per the Frymaster time allowance chart hours of straight-time
labor plus up to 100 miles/160 km of travel (50 miles/80 km each way) to change the
frypot.

2. This warranty is limited to fryers operating on natural or propane (LP) gas. Fryers

that operate on manufactured gas (also known as town gas or high-hydrogen gas)
have a lifetime frypot warranty, parts only.

C. WARRANTY PROVISIONS – COMBUSTION CHAMBERS

1. Frymaster L.L.C. warrants the combustion chambers against defective material or

workmanship for a period of ten years from the original installation date, parts and
labor.

2. The combustion chamber consists of the infrared burners and the structural

components to mount the burners. This warranty does not cover ancillary
components, including the igniter, blower, high-limit thermostat, and temperature
probe.

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3. This warranty is limited to fryers operating on natural or propane (LP) gas.

E. PARTS RETURN

All defective in-warranty parts must be returned to a Frymaster Authorized Factory
Servicer within 60 days for credit. After 60 days, no credit will be allowed.

F. WARRANTY EXCLUSIONS

This warranty does not cover equipment that has been damaged due to misuse, abuse,
alteration, or accident such as:

 improper or unauthorized repair (including any frypot which is welded in the field);
 failure to follow proper installation instructions and/or scheduled maintenance

procedures as prescribed in the Installation and Operation manual. Proof of scheduled
maintenance is required to maintain the warranty;

 improper maintenance;
 damage in shipment;
 abnormal use;
 removal, alteration, or obliteration of either the rating plate or the date code on the

heating elements;

 operating the frypot without shortening or other liquid in the frypot;
 no fryer will be warranted under the ten-year program for which a proper start-up

form has not been received.

This warranty also does NOT cover:

 transportation or travel over 100 miles/160 km (50 miles/80 km each way), or travel

over two hours;

 overtime or holiday charges;
 consequential damages (the cost of repairing or replacing other property which is

damaged), loss of time, profits, use or any other incidental damages of any kind.

There are no implied warranties of merchantability or fitness for any particular use or
purpose.

This warranty is applicable at the time of this printing and is subject to change.

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FILTERQUICK™ FQG30-T GAS FRYER

CHAPTER 1: INTRODUCTION

NOTE: The Frymaster FQG30-T fryer requires a start-up, demonstration and training before
normal restaurant operations can begin.

1.1 General

Read the instructions in this manual thoroughly before attempting to operate this equipment. This
manual covers all configurations of models and FQG30-T fryers. Models designated with FQG30-T
are equipped with built-in filtration systems. The fryers in this model family have most parts in
common, and when discussed as a group, will be referred to as FQG30-T fryers.

The FQG30-T fryers feature a low oil volume frypot, top-off (manual or optional auto), automatic
filtration and a touch screen. The design incorporates a large round drain which ensures that fries
and other debris will be washed into the filter pan. The FQG30-T fryers are controlled with an
FQ4000 touchscreen controller. Fryers in this series come in full- or split-vat arrangements, and can
be purchased in batteries of up to five vats.

FQG30-T high-efficiency gas fryers employ a unique infrared burner system that uses up to 43% less
energy to cook the same volume as conventional open-burner fryers.

FQG30-T gas fryers are of an open-frypot design with no tubes, which makes cleaning the stainless
frypot quick and easy.

Heating is supplied by a pair of infrared burner assemblies mounted on each side of the frypot. A
dedicated blower mounted on the front of the frypot supplies combustion air for the burners.
FQG30-T Gas fryers can be configured for natural gas or propane (LP) gas, as required by the
customer.

Each frypot is equipped with a temperature probe for precise temperature control.

All fryers in this series require an external source of AC electrical power. Units can be configured
for voltages ranging from 100 VAC to 250 VAC.

FQG30-T fryers are shipped completely assembled. All fryers are shipped with a package of
standard accessories. Each fryer is adjusted, tested, and inspected at the factory before crating for
shipment.

This appliance is only for professional use and shall be used by qualified personnel only, as
defined in Section 1.6.

1.2 Safety Information

Before attempting to operate your unit, read the instructions in this manual thoroughly.
Throughout this manual, you will find notations enclosed in double-bordered boxes similar to the
ones that follow.

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CAUTION

CAUTION boxes contain information about actions or conditions that may cause or

result in a malfunction of your system.

WARNING

WARNING boxes contain information about actions or conditions that may cause or

result in damage to your system, and which may cause your system to malfunction.

DANGER

DANGER boxes contain information about actions or conditions that may cause or

result in injury to personnel, and which may cause damage to your system and/or

cause your system to malfunction.

Your fryer is equipped with automatic safety features:

1. High-temperature detection shuts off gas to the burner assembly should the controlling
thermostat fail.

2. A safety circuit on units with filter systems prevents burner ignition with the drain valve open.

The controller is equipped with a lithium battery. Replace battery with Panasonic CR2032 3V lithium
battery, part number 8074674 only. Use of another battery may present a risk of fire or explosion.
The battery can be purchased from your Factory Authorized Servicer.

CAUTION
Battery may explode if mistreated. Do not recharge, disassemble or dispose of in
fire.

1.3 Information for the FQ4000 Touchscreen Controllers

FCC COMPLIANCE

This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC rules. While this device is a verified Class A device, it has been
shown to meet the Class B limits. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generate, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of the equipment in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own expense.

The user is cautioned that any changes or modifications not expressly approved by the party re­sponsible for compliance could void the user's authority to operate the equipment.

If necessary, the user should consult the dealer or an experienced radio and television technician
for additional suggestions.

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The user may find the following booklet prepared by the Federal Communications Commission
helpful: "How to Identify and Resolve Radio-TV Interference Problems". This booklet is available
from the U.S. Government Printing Office, Washington, DC 20402, Stock No. 004-000-00345-4.

1.4 European Community (CE) Specific Information

The European Community (CE) has established certain specific standards regarding equipment of
this type. Whenever a conflict exists between CE and non-CE standards, the information or
instructions concerned are identified by means of shadowed boxes.

1.5 Installation, Operating, and Service Personnel

Operating information for Frymaster equipment has been prepared for use by qualified and/or
authorized personnel only, as defined in Section 1.6. All installation and service on Frymaster

equipment must be performed by qualified, certified, licensed, and/or authorized
installation or service personnel, as defined in Section 1.6.

1.6 Definitions
QUALIFIED AND/OR AUTHORIZED OPERATING PERSONNEL

Qualified/authorized operating personnel are those who have carefully read the information in this
manual and have familiarized themselves with the equipment functions, or who have had previous
experience with the operation of the equipment covered in this manual.

QUALIFIED INSTALLATION PERSONNEL

Qualified installation personnel are individuals, firms, corporations, and/or companies which, either
in person or through a representative, are engaged in and are responsible for the installation of
gas-fired appliances. Qualified personnel must be experienced in such work, be familiar with all gas
precautions involved, and have complied with all requirements of applicable national and local
codes.

QUALIFIED SERVICE PERSONNEL

Qualified service personnel are those who are familiar with Frymaster equipment and who have
been authorized by Frymaster, L.L.C. to perform service on the equipment. All authorized service
personnel are required to be equipped with a complete set of service and parts manuals, and to
stock a minimum amount of parts for Frymaster equipment. A list of Frymaster Factory Authorized
Servicers (FAS’s) is located on the Frymaster website at www.frymaster.com. Failure to use quali­fied service personnel will void the Frymaster warranty on your equipment.

1.7 Shipping Damage Claim Procedure

Your Frymaster equipment was carefully inspected and packed before leaving the factory. The
transportation company assumes full responsibility for safe delivery upon its acceptance of the
equipment for transport.

What to do if your equipment arrives damaged:

1. File a claim for damages immediately, regardless of the extent of damages.

2. Inspect for and record all visible loss or damage, and ensure that this information is noted

on the freight bill or express receipt and is signed by the person making the delivery.

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3. Concealed loss or damage that was unnoticed until the equipment was unpacked should be

recorded and reported to the freight company or carrier immediately upon discovery. A
concealed damage claim must be submitted within 15 days of the date of delivery. Ensure that
the shipping container is retained for inspection.

Frymaster DOES NOT ASSUME RESPONSIBILITY FOR DAMAGE OR LOSS

INCURRED IN TRANSIT.

1.8 Reading Model Numbers

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1.9 Parts Ordering and Service Information

For non-routine maintenance or repairs, or for service information, contact your local Frymaster
Authorized Servicer (FAS). In order to assist you quickly, the Frymaster Authorized Servicer (FAS) or
Service Department representative requires certain information about your equipment. Most of
this information is printed on a data plate affixed to the inside of the fryer door. Part numbers are
found in the Parts Manual. Parts orders may be placed directly with your local FAS or distributor. A
list of Frymaster Factory Authorized Servicers (FAS’s) is located on the Frymaster website at

www.frymaster.com. If you do not have access to this list, contact the Frymaster Service Depart-

ment at 1-800-551-8633 or 1-318-865-1711.

Service information may be obtained by contacting your local FAS/Distributor. Service may also be
obtained by calling the Frymaster Service Department at 1-800-551-8633 or 1-318-865-1711 or by
email at [e-mail]. When requesting service or ordering parts, please have the
following information ready:

Model Number ______________________________
Serial Number _______________________________
Voltage ______________________________________
Type of Gas __________________________________
Nature of the Problem _______________________
______________________________________________
______________________________________________
Item Part Number ___________________________
Quantity Needed ____________________________

In addition to the model number, serial number, and type of gas, please be prepared to describe
the nature of the problem and have ready any other information that you think may be helpful in
solving your problem.

RETAIN AND STORE THIS MANUAL IN A SAFE PLACE FOR FUTURE USE.

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FILTERQUICK™ FQG30-T GAS FRYER

CHAPTER 2: INSTALLATION INSTRUCTIONS

2.1 General Installation Requirements

Proper installation is essential for the safe, efficient, trouble-free operation of this appli­ance.

Qualified, licensed, and/or authorized installation or service personnel, as defined in Section

1.6 of this manual, should perform all installation and service on Frymaster equipment.

Conversion of this appliance from one type of gas to another should only be performed by
qualified, licensed, and/or authorized installation or service personnel as defined in Section

1.6 of this manual.

Failure to use qualified, licensed, and/or authorized installation or service personnel (as de­fined in Section 1.6 of this manual) to install, convert to another gas type or otherwise ser­vice this equipment will void the Frymaster warranty and may result in damage to the
equipment or injury to personnel.

Where conflicts exist between instructions and information in this manual and local or na­tional codes or regulations, installation and operation shall comply with the codes or regula­tions in force in the country in which the equipment is installed.

Service may be obtained by contacting your local Frymaster Dean Factory Authorized Ser­vicer.

DANGER
Building codes prohibit a fryer with its open tank of hot oil being installed beside
an open flame of any type, including those of broilers and ranges.

Upon arrival, inspect the fryer carefully for visible or concealed damage. (See Shipping Damage
Claim Procedure in Section 1.7 of this manual.)

2.1.1 Clearance and Ventilation

The fryer(s) must be installed with a 6” (150 mm) clearance at both sides and back when installed
adjacent to combustible construction; no clearance is required when installed adjacent to
noncombustible construction. A minimum of 24” (600 mm) clearance should be provided at the
front of the fryer.

WARNING

Do not block the area around the base or under the fryers.

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DANGER

No structural material on the fryer should be altered or removed to accommo­date placement of the fryer under a hood. Questions? Call the Frymaster Dean
Service Hotline at 1-800-551-8633.

One of the most important considerations of efficient fryer operation is ventilation. Make sure the
fryer is installed so that products of combustion are removed efficiently, and that the kitchen
ventilation system does not produce drafts that interfere with burner operation.

The fryer flue opening must not be placed close to the intake of the exhaust fan, and the fryer must
never have its flue extended in a “chimney” fashion. An extended flue will change the combustion
characteristics of the fryer, causing longer recovery time. It also frequently causes delayed ignition.
To provide the airflow necessary for good combustion and burner operation, the areas surrounding
the fryer front, sides, and rear must be kept clear and unobstructed.

DANGER
This appliance must be installed with sufficient ventilation to prevent the
occurrence of unacceptable concentrations of substances harmful to the health
of personnel in the room in which it is installed.

Fryers must be installed in an area with an adequate air supply and adequate ventilation. Adequate
distances must be maintained from the flue outlet of the fryer to the lower edge of the ventilation
filter bank. Filters should be installed at an angle of 45º. Place a drip tray beneath the lowest edge
of the filter. For U.S. installation, NFPA standard No. 96 states, “A minimum distance of 18 in. (450
mm) should be maintained between the flue outlet and the lower edge of the grease filter.”

Frymaster recommends that the minimum distance be 24 in. (600 mm) from the flue outlet to the bottom
edge of the filter when the appliance consumes more than 120,000 BTU per hour.

For installations in the United States, information on construction and installation of ventilating
hoods can be found in the NFPA standard cited above. A copy of the standard may be obtained
from the National Fire Protection Association, Battery March Park, Quincy, MA 02269.

2.1.2 National Code Requirements

The type of gas for which the fryer is equipped is stamped on the data plate attached to the inside
of the fryer door. Connect a fryer stamped “NAT” only to natural gas, those stamped “PRO” only to
propane gas, and those stamped “MFG” only to manufactured gas.

Installation shall be made with a gas connector that complies with national and local codes, and,
where applicable, CE codes. Quick-disconnect devices, if used, shall likewise comply with national,
local, and, if applicable, CE codes. In the absence of local codes, installation must conform to the
national Fuel Gas Code, ANSI Z223.1/NFPA 54 or the Natural Gas and Propane Installation code,
CSA B149.1, as applicable including:

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1. The appliance and its individual shutoff valve must be disconnected form the gas supply
piping system during any pressure testing of the system at test pressures in excess of ½ psi
(3.5 kPa).

2. The appliance must be isolated from the gas supply piping system by closing its individual
manual shutoff valve during any pressure testing of the gas supply piping system at test
pressures equal to or less than ½ psi (3.5 kPa).

2.1.3 Electrical Grounding Requirements

All electrically operated appliances must be grounded in accordance with all applicable national and
local codes, and, where applicable, CE codes. In the absence of local codes, the appliance must be
grounded in accordance with National Electrical Code, ANSI/NFPA 70, or the Canadian Electrical
Code, CSA C22.2, as applicable. All units (cord connected or permanently connected) should be
connected to a grounded power supply system. A wiring diagram is located on the inside of the
fryer door. Refer to the rating plate on the inside of the fryer door for proper voltages.

DANGER
This appliance is equipped with a special (grounding) plug for your protection
against electrical shock, and must be plugged directly into a properly grounded
receptacle. Do not cut, remove, or otherwise bypass the grounding prong on this
plug!

DANGER

This appliance requires electrical power for operation. Place the gas control
valve in the OFF position in case of a prolonged power outage. Do not attempt to
operate this appliance during a power outage.

WARNING

To ensure the safe and efficient operation of the fryer and hood, the electrical
plug for the 120-volt line, which powers the hood, must be fully engaged and
locked in its pin and sleeve socket.

2.1.4 Australian Requirements

To be installed in accordance with AS 5601, local authority, gas, electricity, and any other relevant
statutory regulations.

If casters are fitted, the installation must comply with AS5601 and AS1869 requirements.

2.2 Caster Installation

On an appliance with casters; the installation shall be made with a connector that complies with the
Standard for Moveable Gas Appliances, ANSI Z21.69 • CSA 6.16, and a quick disconnect device that

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complies with the Standard for Quick-Disconnect Devices for Use With Gas Fuel, ANSI Z21.41 • CSA

6.9.

The front right caster may be locked with setscrews that may need to be loosened to move into
place. Once in place, the caster setscrews can be locked with the caster wheel parallel to the fryer
from front to back to ease moving the fryer in and out of the hood for cleaning and preventing the
caster from hitting the oil reservoir.

2.3 Pre-Connection Preparations

DANGER

DO NOT connect this appliance to the gas supply before completing each step in
this section.

After the fryer has been positioned under the exhaust hood, ensure the following has been
accomplished:

1. Adequate means must be provided to limit the movement of fryers without depending upon

the gas line connector and the quick-disconnect device or its associated piping to limit the
appliance movement. If a flexible gas hose is used, a restraining cable must be connected at all
times when the fryer is in use. The restraining cable and installation instructions are packed
with the flexible hose in the accessories box that was shipped with your unit.

DANGER
The appliance area must be kept free and clear of combustible material at all
times.

2. Frymaster recommends that the minimum distance from the flue outlet to the bottom edge of the

hood be 24 in. (600 mm) when the appliance consumes more than 120,000 BTU per hour.

3. Test the fryer electrical system:

a. Plug the fryer electrical cord(s) into a grounded electrical receptacle. NOTE: To ensure the

safe and efficient operation of the fryer and hood, the electrical plug for the 100 volt
to120-volt line, which powers the hood, must be fully engaged and locked in its pin

4. Refer to the data plate on the inside of the fryer door to determine if the fryer burner is

5. Verify the minimum and maximum gas supply pressures for the type of gas to be used in

and sleeve socket.

b. Place the power switch in the ON position.

 For fryers having controllers, verify that the display indicates the controller is on.
 If the store is equipped with a hood interlock system, the hood exhaust fan should be

on. If not, the store hood interlock system is improperly wired and must be corrected.

c. Place the fryer power switch in the OFF position. Verify that the display indicates OFF. The

hood exhaust system should be off when all controllers display OFF.

configured for the proper type of gas before connecting the fryer quick-disconnect device or
piping from the gas supply line.

accordance with the accompanying tables and the data plate on the inside of the fryer door.

2-4

Non-CE Standard for Gas Pressure

(1)

Fryer Model FQG30-T

Gas Type Nat

(Natural)
Incoming Min Pressure
WC/kPa/mbar
Incoming Max Pressure
WC/kPa/mbar
Orifice Size (mm)

Number of Orifices

Burner Manifold Pressure
WC/kpa

(1) mbar = 10,2 mm H2O

Fryer Model FQG30-T

Gas Type LNG

Incoming Min Pressure
WC/kpa/mbar
Incoming Max Pressure
WC/kpa/mbar
Orifice Size (mm)

Number of Orifices

Burner Manifold Pressure
WC/kPa

mbar = 10,2 mm H2O

Korea Standard for Gas Pressure

6/1.49/14.93 11/2.74/27.37

14/3.48/34.84 14/3.48/34.84

3.18 2.10

2 2

3.00/0.73 8.25/2.5

(Natural)

4/1.00/10.00 9.2/2.30/23.00

10/2.50/25.00 13.2/3.30/33.00

3.18 2.10

2 2

3.00/0.73 8.25/2.5

LP
(Propane)

LPG
(Propane)

Fryer Model FQG30-T

Gas Type G20

Incoming Min Pressure
(mbar)
Incoming Max Pressure
(mbar)
Orifice Size (mm)

Number of Orifices

Regulator Pressure Full Vat
(mbar)
Regulator Pressure Dual Vat
(mbar)
Burner Manifold Pressure
(mbar) Full Vat
Burner Manifold Pressure
(mbar) Dual Vat

(1) mbar = 10,2 mm H2O

CE Standard for Gas Pressure

G25

Natural

Natural

Gas

Lacq

3.18 3.18 1.95 1.95

Gas

Gro-

nique

20 20 28/30 37

20 25 50 50

2 2 2 2

7 10 17 20.6

8 11.2 17 20.6

7 10 17 20.6

8 11.2 17 20.6

G30

Butane

/Propan

e

Propane

6. For fryers equipped with a built-in filtration system (FQG30-T models) plug the electrical cord(s) into

a power receptacle behind the fryer.

G31

2.4 Connection to Gas Line

Before connecting new pipe to this appliance, the pipe must be blown out thor­oughly to remove all foreign material. Foreign material in the burner and gas
controls will cause improper and dangerous operation.

The appliance and its individual shutoff valve must be disconnected from the gas
supply piping system during any pressure testing of the system at test pressures
in excess of ½ PSI (3.45 kPa, 13.84 inches W.C.) to avoid damage to the fryer’s gas
tubes and gas valve(s).

DANGER

DANGER

2-5

DANGER
The appliance must be isolated from the gas supply piping system by closing its
individual manual shutoff valve during any pressure testing of the gas supply
piping system at test pressures equal to or less than ½ PSI (3.45 kPa, 13.84 inches
W.C.)

DANGER
“Dry-firing” your unit will cause damage to the frypot and can cause a fire. Al­ways ensure that cooking oil or water is in the frypot before firing the unit.

DANGER
All connections must be sealed with a joint compound suitable for the gas being
used and all connections must be tested with a solution of soapy water before
lighting any pilots.

Never use matches, candles, or any other ignition source to check for leaks. If
gas odors are detected, shut off the gas supply to the appliance at the main shut­off valve and immediately contact the local gas company or an authorized ser­vice agency for service.

The size of the gas line used for installation is very important. If the line is too small, the gas
pressure at the burner manifold will be low. This may cause slow recovery and delayed ignition.
The incoming gas supply line should be
a minimum of 1½” (38 mm) in diameter.
Refer to the chart below for the
minimum sizes of connection piping.

The FQG30-T™ gas fryer has received
the CE mark for the countries and gas
categories indicated in the table on the
following page. NOTE: The nominal
heat input (QN) is 21kW except for AT,
DE, LU and category 3P/B, which is
23kW.

(Minimum incoming pipe size s hould be 1 1/2" (41 mm))

Gas Single Unit 2 - 3 Units

Natural
Propane 1/2" (15 mm) 3/4" (22 mm) 1" (28 mm)
Manufactured 1" (28 mm) 1 1/4" (36 mm) 1 1/2" (41 mm)

* For distances of more than 20 feet (6 m) and/or more than 4
fittings or elbows, increase the connection by one pipe size.

Gas Connection Pipe Sizes

3/4" (22 mm)

1" (28 mm) 1 1/4" (36 mm)

4 or more

units*

2-6

COUNTRIES CATEGORIES GAS PRESSURE (MBAR)

AUSTRIA (AT) II2H3B/P

BELGIUM (BE)

BULGARIA (BG), CROATIA
(HR), FINLAND (FI),
ROMANIA (RO), SLOVENIA
(SI), TURKEY (TR)
ESTONIA (EE),
LATVIA (LV)

FRANCE (FR)

GERMANY (DE)

HUNGARY (HU) II2HS3B/P

CYPRUS (CY), CZECH
REPUBLIC (CZ), GREECE
(GR),
IRELAND (IE), ITALY (IT),
PORTUGAL (PT),
SLOVAKIA (SK),
SPAIN (ES),
UNITED KINGDOM (GB)

LUXEMBOURG (LU) II2E3B/P

NETHERLANDS (NL) II2L3B/P

ICELAND (IS)
MALTA (MT),
NORWAY (NO),

POLAND (PL) II2E3B/P

SWITZERLAND (CH)

DENMARK (DK), SWEDEN
(SE), LITHUANIA (LT)

CE Approved Gas Categories by Country

I2E(R)B G20, G25 20, 25

II2H3B/P

II2Esi3+

II2Esi3P

II2ELL3B/P

II2H3+

II2H3+

II2H3B/P

II2H3B/P

I3+ G30, G31 28-30, 37

I2H G20 20

I3P G31 50

I3B/P G30, G31 30

I2H G20 20

G20 20

G30, G31 50

G20 20

G30, G31 30

G20, G25 20, 25
G30, G31 28-30, 37
G20, G25 20, 25

G31 50
G20, G25 20
G30, G31 50

G25 25
G30, G31 50

G20 20

G30, G31 28-30, 37

G20, G25 20
G30, G31 50

G25 25
G30, G31 30

G20, G25 20

G31 37

G20 20
G30, G31 28-30, 37

G20 20
G30, G31 50

G20 20
G30, G31 30

The air pressure switch on the combustion blower should read: Full Vat units­122pa (0.5 inches W.C.) and for Split Vat units-180pa (0.72 inches W.C.).

NOTICE- Australia Only

2-7

CE Standard

Required airflow for the combustion air supply is 2m3/h per kW.

1. Connect the quick-disconnect hose to the fryer quick-disconnect fitting under the front of the
fryer and to the building gas line.

NOTE: Some fryers are configured for a rigid connection to the gas supply line. These units are
connected to the gas supply line at the rear of the unit.

When using thread compound, use very small amounts on male threads only. Use a pipe
thread compound that is not affected by the chemical action of LP gases (Loctite™ PST56765
Sealant is one such compound). DO NOT apply compound to the first two threads. Doing so
may allow some of the compound to enter the gas stream, resulting in clogging of burner
orifices and/or the control valve.

2. Open the gas supply to the fryer and check all piping, fittings, and gas connections for leaks. A
soap solution should be used for this purpose.

3. Light the fryer following the procedures that are described in the “Lighting Instructions” found
in Chapter 3 of this manual.

DANGER
“Dry-firing” your unit will cause damage to the frypot and can cause a fire.
Always ensure that cooking oil or water is in the frypot before firing your unit.

4. The burner manifold pressure should be checked at this time by the local gas company or an

authorized service agent. The tables on page 2-5 list the burner manifold gas pressures for the
various gas types that can be used with this equipment. Also verify the pressures, on the rating
plate, inside the fryer door

5. Check the programmed temperature thermostat setting by pressing the temperature button.

2.5 Converting to Another Gas Type

DANGER

This appliance was configured at the factory for a specific type of gas. Converting from
one type of gas to another requires the installation of specific gas-conversion compo­nents. Conversion instructions are included with conversion kits.

Switching to a different type of gas without installing the proper conversion
components may result in fire or explosion. NEVER ATTACH THIS APPLIANCE TO A GAS
SUPPLY FOR WHICH IT IS NOT CONFIGURED!

Conversion of this appliance from one type of gas to another should only be performed
by qualified, licensed, and authorized installation or service personnel, as defined in
Section 1.6 of this manual.

2-8

FQG30-T™ gas fryers manufactured for Non-CE countries use different burners for each type gas.
The burners in fryers built for propane gas have a special gray-colored coating on the burner tiles
to enable them to withstand the higher caloric value of the propane gas. Burners designed for use
in propane units may be used in natural gas applications, but not vice versa.

Non-CE Gas Conversion Kits
Natural Gas to Propane (LP) Gas Propane (LP) Gas to Natural Gas
Full Vat: PN 826-2965 Full Vat: PN 826-2967
Dual Vat: PN 826-2966 Dual Vat: PN 826-2968

Non-CE Gas Conversion Kits for Australia

Natural Gas to Propane (LP) Gas Propane (LP) Gas to Natural Gas
Full Vat: PN 826-2969 Full Vat: PN 826-2971

Dual Vat: PN 826-2970 Dual Vat: PN 826-2972

Units manufactured for export to CE countries are equipped with “universal” burners that may be
used with either Natural (G20, G25) gas or Butane (G30) and Propane (G31) gases.

CE Gas Conversion Kits for Units with Gas Valve 810-1715
G20 or G25 (Natural) to G30 or G31 Gas: G30 or G31 to G20 or G25 (Natural) Gas:
PN 826-2975 PN 826-2976

CE GAS CONVERSION INSTRUCTIONS

1. Between G20- and G25-type Natural Gas, adjust the gas pressure at the regulator. (Refer to the

CE Standard Burner Manifold Gas Pressure Chart.) Do not change the orifice.

2. Between a 2nd family (G20 or G25) and a 3rd family gas (G30 Butane or G31 Propane):
a. Change the orifices.
b. Adjust the manifold pressure.

3. Remove the old rating plate and return to Frymaster. Affix the new rating plate included with

the conversion kit in place of the old rating plate stating the gas has been converted.

4. If the destination language changes, replace the rating plate. Call your local service agency or

KES for a label kit. The language of reference will be on the corner of the label.

2.6 After Fryers are Positioned at the Frying Station

No structural material on the fryer should be altered or removed to accommodate placement of
the fryer under a hood. Questions? Call the Frymaster Dean Service Hotline at 1-800-551-8633.

DANGER

2-9

1. Once the fryer has been positioned at the frying station, use a carpenter’s level placed across

the top of the frypot to verify that the unit is level, both side-to-side and front-to-back.

To level fryers, adjust the casters being careful to ensure the fryer(s) are at the proper height in
the frying station.

When the fryer is leveled in its final position, install the restraints provided by the KES to limit its
movement so that it does not depend on or transmit stress to the connection. Install the re­straints in accordance with the provided instructions. If the restraints are disconnected for ser­vice or other reasons, they must be reconnected before the fryer is used.

DANGER
Hot oil can cause severe burns. Avoid contact. Under all circumstances, oil must be removed
from the fryer before attempting to move it to avoid spills, falls, and severe burns. Fryers may tip
and cause personal injury if not secured in a stationary position.

DANGER
Adequate means must be provided to limit the movement of this appliance without depending
on the connector and the quick-disconnect device or its associated piping to limit the appliance
movement.

2. Clean, and fill frypot(s) with cooking oil. (See Equipment Setup and Shutdown Procedures
in Chapter 3.)

2-10

FILTERQUICK™ FQG30-T GAS FRYER

CHAPTER 3: OPERATING INSTRUCTIONS

TYPICAL CONFIGURATION (2FQG30-T SHOWN)

NOTE: The appearance of your fryer may differ slightly from that

shown depending upon configuration and date of manufacture.

3-1

3.1 Equipment Setup and Shutdown Procedures

WARNING
The on-site supervisor is responsible for ensuring that operators are made aware
of the inherent hazards of operating a hot oil filtering system, particularly the
aspects of oil filtration, draining and cleaning procedures.

CAUTION
Before lighting the fryer, make sure the fryer is OFF and the frypot drain valves
are closed. Remove the basket support rack(s), if installed, and fill the frypot to
the bottom OIL-LEVEL line. If solid shortening is being used, make sure it is
packed down into the bottom of the frypot.

3.1.1 Setup

WARNING
Never operate this appliance with an empty frypot. The frypot must be filled
with water or oil before lighting the burners. Failure to do so will damage the
frypot and may cause a fire.

DANGER
Remove all drops of water from the frypot before filling with oil. Failure to do so
will cause spattering of hot liquid when the oil is heated to cooking temperature.

WARNING
The FQG30-T™ is not intended to use solid shortening without a solid shortening
kit installed. The use of solid shortening without a solid shortening kit will clog
the top off oil lines. The oil capacity of the FQG30-T™ gas fryer is 32 lbs. (3.8
gallons/14.5 liters) at 70°F (21°C) for a full-vat and 18 lbs. (2.2 gallons/8.33 liters)
at 70°F (21°C) for each half of a dual-vat.

Prior to filling frypots with oil, ensure all drains are closed.

1. Fill the frypot with cooking oil to the bottom OIL LEVEL line located on the rear of the frypot.

This will allow for oil expansion as heat is applied. Do not fill cold oil any higher than the bot­tom line; overflow may occur as heat expands the oil. If solid shortening is used, make sure it is
packed down into the bottom of the frypot.

2. Ensure that the power cord(s) is/are plugged into the appropriate receptacle(s). Verify that the

face of the plug is flush with the outlet plate, with no portion of the prongs visible.

3. Ensure that the oil level is at the top OIL LEVEL line when the oil is at its cooking temperature.

3-2

3.1.2 Lighting the Fryer

1. Press the controller ON/OFF switch to the OFF position.

For CE Fryers

Placing the ON/OFF switch in the OFF
position also tur ns of f the gas valv e. Wait five
minutes before continuing with Step 2, which
will a lso tu r n o n th e g a s valv e .

After placing the ON/OFF switch in the OFF
posit i on, t ur n t he gas v al ve knob t o t he OFF
position. Wait 5 minutes, then turn the knob
to the ON p o stio n a n d p r o c ee d with S tep 2.

For Non-CE Fryers

ON

Honeywell

OFF

ON

Honeywell

OFF

2. Press the controller ON/OFF switch to the ON position.

3. If the burners fail to light, press the ON/OFF switch to the OFF position and wait 60 seconds.

Repeat step 2.

4. The fryer will automatically enter the melt cycle mode if the frypot temperature is below 180ºF

(82ºC) and will display MELT CYCLE IN PROGRESS. (NOTE: During the melt cycle, the burners
will repeatedly fire for a few seconds, then go out for a longer period.) If using solid shortening,
the shortening must be stirred occasionally during the heating process to ensure all the
shortening in the drain and vat are liquified. When the frypot temperature reaches 180ºF (82ºC),
the unit will automatically switch to the heating mode and PREHEAT is displayed until within
15°F (9°C) of setpoint. The burners will remain lit until the frypot temperature reaches the
programmed cooking temperature. Once the fryer reaches setpoint, the controller display
changes to START and the fryer is ready for use.

5. After the burners have been lit for at least 90 seconds, observe the flames through the burner

viewing ports located on each side of the combustion air blower.

Left Viewing Ports are

behind the motor

housings.

The optimum burn is a bright orange-red glow. If a blue flame is observed, or if there are dark
spots on a burner face, adjust the air gas mixture as follows: On the side of the blower housing op­posite the motor is a plate with one or two locking nuts. Loosen the nuts enough to allow the plate
to be moved, then adjust the position of the plate to open or close the air intake opening until a
bright orange-red glow is obtained. Carefully hold the plate in position and tighten the locking nuts.

Right Viewing Ports

3-3

3.1.3 Shutdown

For short-term shut down during the workday:

1. Place the controller ON/OFF switch in the OFF position and put the frypot covers in place.

When shutting the fryers down at closing time:

1. Place the controller ON/OFF switch in the OFF position to turn the fryer off.

For CE Fryers

Placi ng t he ON/OFF s wit ch in the OFF
position also turns off the gas valve.

After placi ng th e ON/OFF swit ch in the OFF
position, t urn the gas valve knob to the OFF
position.

For Non-CE Fryers

ON

Honeywell

OFF

ON

Honeywell

OFF

2. Filter the oil and clean the fryers (See Chapters 5 and 6).

3. Clean the filter pan and replace the filter paper. Do not leave solid shortening in the filter pan

over night.

4. Place the frypot covers on the frypots.

3.2 Operation

This fryer is equipped with FQ4000 controllers (illustrated below). Refer to the FQ4000 Controller
Operation Manual for the controller programming, operating procedures and for operating instruc-

tions for the built-in filtration system.

FQ4000 CONTROLLER

3-4

3.3 Manual Top-Off Low Oil Volume Automatic Refill

The fryer can be configured for either
manual top off or for both manual and
automatic depending on the hardware.
When a vat is low, press the manual top
off (oil drop) button at the bottom of the
screen (see Figure 3) to top off the vat.
The controller displays PUSH BUTTON
TOP OFF? Press the YES (√) button. START
FILLING? is displayed. Press and hold the
button to start filling. Release the button
when the oil is at the top oil level line.
Press the NO (X) button to exit. If the unit
has optional auto top off, the frypot oil
levels are continually checked and topped
off as necessary from a reservoir in the
cabinet.

The top off reservoir holds a 35 pound
box of oil. In a typical operation this will
last approximately two days.

Components of the system are annotated
at the right (see Figure 1).

NOTE: The frypots will require manual

Figure 2

filling upon startup and after a clean (boil­out or cold clean) unless a bulk fresh oil
system is used.

3.4.1 Prepare the System for Use

Once the fryer is positioned under the hood install the JIB (Jug In Box) basket shipped in the accesso­ries pack (see Figure 2). If using the bulk oil option see Appendix A.

3.4.2 Install the oil reservoir or jug (JIB)

Remove the original lid from the oil container and foil liner. Replace with the provided cap, which has
connected suction hardware. Ensure the feeder tube from the cap reaches to the bottom of the oil
container.

Place the oil container inside the cabinet and slide it into place (as shown on the following page). Avoid
catching the suction hardware on the cabinet interior as the container is placed in the fryer.
The system is now ready for operation.

3-5

3.4.3 Changing the JIB (Jug In

Box) oil reservoir

When the oil reservoir level is low and
displays TOP OFF OIL EMPTY, (see Figure

3). Press the check button to clear the
screen. Once the reservoir is refilled
and/or replaced, press and hold the or­ange reset button next to the oil reservoir
(see Figure 8 on the following page) until
the message in the lower corner is no
longer displayed. If using solid shortening
see Appendix B for instructions.

1. Open the cabinet and slide the JIB

from the cabinet (see Figure 4).

Figure 3
Top Off Oil Empty indicates that the oil reservoir is
empty.

2. Remove the cap and pour

any remaining oil in the con­tainer into all fry vats equal­ly (see Figure 5).

Figure 4

3. Place new JIB upright and remove the

cap and foil seal (see Figure 6).

Figure 6

WARNING

Do not add HOT or USED oil to a
JIB.

4. Put the tube in the new full

container (see Figure 7).

5. Slide the JIB onto the shelf

inside the fryer cabinet (as
seen in Figure 4).

6. Press the JIB reset switch to

clear the Top Off Oil Empty
display on the FQ4000 control­ler (see Figure 8).

Figure 5

Figure 7

Figure 8

3-6

3.4.4 Bulk Oil Systems

Instructions for installing and using bulk oil systems are found in Appendix A located at
the rear of this manual.

3.4 Filtration

3.4.1 Introduction

The FilterQuick™ filtration system allows the oil in one frypot to be safely and efficiently filtered
while the other frypots in a battery remain in operation.

Section 3.4.2 covers preparation of the filter system for use. Operation of the system is covered
in Section 3.4.3.

WARNING
The on-site supervisor is responsible for ensuring that operators are made aware of the
inherent hazards of operating a hot oil filtering system, particularly the aspects of oil fil­tration, draining and cleaning procedures.

WARNING
The filter pad or paper MUST be replaced daily or when the sediment level exceeds the
height of the hold down ring.

3.4.2 Preparing the FilterQuick™ with FQ4000 Filtration System for Use with Filter Paper or

Filter Pad

The FilterQuick™ filtration system uses a filter pa­per configuration which includes a crumb tray,
large hold-down ring, and metal filter screen.

1. Pull the filter pan out from the cabinet and

remove the crumb tray, hold-down ring, filter
paper and filter screen (see Figure 9). Clean
all components with a solution of detergent
and hot water then dry thoroughly.

The pan cover must not be removed except
for cleaning, interior access, or to allow a
shortening disposal unit (SDU) built before
January 2004 to be positioned under the
drain. Disposal instructions are in the FQ4000
controller manual.

2. Inspect the filter pan connection fitting to

ensure that both O-rings are in good condition
(see Figure 10).

Figure 9

3-7

3. Then in reverse order, place the metal filter screen

in the center of the bottom of the pan, then lay a
sheet of filter paper on top of the screen,
overlapping on all sides (see Figure 11). If using a

Inspect the filter con­nection fitting
O-rings.

filter pad, ensure the rough side of the pad is up
and lay the pad over the screen, making sure that
the pad is in between the embossed ridges of the
filter pan.

4. Position the hold-down ring over the filter paper and lower the

ring into the pan, allowing the paper to rest on the sides of the
filter pan (see Figure 11).

5. When the hold-down ring is in position, if using filter paper,

sprinkle one packet of filter powder evenly over the paper. (See
Figure 12).

6. Replace the crumb tray in the filter pan, then push the filter pan

back into the fryer, positioning it under the drain.

Figure 10

Figure 11

DO NOT USE FILTER POWDER WITH THE PAD!

Figure 12

7. Push the filter pan back into the fryer, positioning it under the

fryer. Ensure “P” is NOT displayed on the controller. The
filtration system is now ready for use.

DANGER

Do not drain more than one frypot at a time into the built-in filtration unit to avoid
overflow and spillage of hot oil that may cause severe burns, slipping and falling.

DANGER
The crumb tray in fryers equipped with a filter system must be emptied into a fire­proof container at the end of frying operations each day. Some food particles can
spontaneously combust if left soaking in certain shortening material.

WARNING
Do not bang fry baskets or other utensils on the fryer’s joiner strip. The strip is
present to seal the joint between the fry vessels. Banging fry baskets on the strip
to dislodge shortening will distort the strip, adversely affecting its fit. It is de­signed for a tight fit and should only be removed for cleaning.

3-8

FILTERQUICK™ FQG30-T GAS FRYER

CHAPTER 4: PREVENTATIVE MAINTENANCE

4.1 FRYER PREVENTATIVE MAINTENANCE CHECKS AND SERVICE

DANGER
The crumb tray in fryers equipped with a filter system must be emptied into a fireproof
container at the end of frying operations each day. Some food particles can spontane­ously combust if left soaking in certain shortening material.

DANGER
Never attempt to clean the fryer during the frying process or when the frypot is filled
with hot oil. If water comes in contact with oil heated to frying temperature, it will
cause spattering of the oil, which can result in severe burns to nearby personnel.

WARNING
Use a multi-purpose detergent. Read the directions for use and precautionary state­ments before use. Particular attention must be paid to the concentration of cleaner and
the length of time the cleaner remains on the food-contact surfaces.

4.2 DAILY CHECKS AND SERVICE

4.2.1 Inspect Fryer and Accessories for Damage

Look for loose or frayed wires and cords, leaks, foreign material in frypot or inside cabinet, and any
other indications that the fryer and accessories are not ready and safe for operation.

4.2.2 Clean Fryer Cabinet Inside and Out - Daily

Clean inside the fryer cabinet with dry, clean cloth. Wipe all accessible metal surfaces and compo­nents to remove accumulations of oil and dust.

Clean the outside of the fryer cabinet with a clean, damp cloth soaked with a multi-purpose deter­gent, removing oil, dust, and lint from the fryer cabinet. Wipe with a clean, damp cloth.

4.2.3 Clean the Built-In Filtration System - Daily

Never operate the filter system without oil in the system.

Never use the filter pan to transport old oil to the disposal area.

Never drain water into the filter pan. Water will damage the filter pump.

WARNING

WARNING

WARNING

4-1

There are no periodic preventive maintenance checks and services required for your filtration
system other than daily cleaning of the filter pan with a solution of hot water and a multi-purpose
detergent.

If you notice that the systems is pumping slowly or not at all, verify that the filter pan screen is on
the bottom of the filter pan, with the paper or pad on top of the screen. Verify that the two O-ring(s)
on the fitting at the right front of the filter pan are present and in good condition. Verify that the
pre-filter is clean.

4.2.4 Clean around AIF and ATO sensors – Daily

1. Clean the sediment from around the ATO sensors during clean and

filter when the oil is drained from the frypot.

2. Use a screwdriver or other similar object which allows access around

the probe (see Figure 1). Use caution to ensure that the probe is not
damaged.

3. Return the oil once the clean and filter is complete.

Figure 1

4.2.5 Clean Basket Lift Rods - Daily

On fryers equipped with basket lifts, wipe down the rods with dry, clean cloth to remove accumula­tions of oil and dust.

4.3 WEEKLY CHECKS AND SERVICE

4.3.1 Clean Behind Fryers

Clean behind fryers. Shut off and disconnect the gas. Use the manual gas shut-off valve to shut off
the gas supply. The manual gas shut-off valve is located on the supply line before the quick discon­nects. Then disconnect the gas line from the fryer via the quick disconnect.

4.3.2 Cleaning the Frypot - Quarterly

Never operate the appliance with an empty frypot. The frypot must be filled with water
or oil before lighting the burners. Failure to do so will damage the frypot and may cause
a fire.

4.3.3 Clean Filter Pan, Detachable Parts and Accessories

As with the frypot, a deposit of carbonized oil will accumulate on the filter pan and detachable parts
and accessories such as baskets, sediment trays, or fishplates.

Wipe the filter pan and all detachable parts and accessories with a clean dry cloth. Use a cloth
dampened with a solution of a multi-purpose detergent. To remove accumulated carbonized oil.
Rinse and thoroughly dry each part. DO NOT use steel wool or abrasive pads to clean these parts.
The scratches that result from such scrubbing make subsequent cleanings more difficult.

DANGER

4-2

4.4 MONTHLY CHECKS AND SERVICE

4.4.1 Check FQ4000 Controller Set Point Accuracy

1. Insert a good-grade thermometer or pyrometer probe into the oil, with the end touching the

fryer temperature-sensing probe.

2. When the controller product icons are visible (indicating that the frypot contents are within the

cooking range), press the

button once to display the temperature and setpoint of the oil

as sensed by the temperature probe.

3. Note the temperature on the thermometer or pyrometer. Actual temperature and pyrometer

readings should be within ± 5ºF (3ºC) of each other. If not, contact a Factory Authorized Servicer
for assistance.

Assembly Mounting Nuts

Blower

4.5 QUARTERLY CHECKS AND SERVICE

4.5.1 Clean Combustion Air Blower Assembly

1. Disconnect the blower wiring harness and

Wiring connection

remove the four blower mounting nuts.
(See Figure 2)

2. Remove the blower from the fryer cabinet.

3. Remove the blower shield or shield assembly.

4. Remove the three fasteners that secure the blower motor

Figure 2

assembly to the blower housing, and separate the two
components. (See Figure 3)

Remove these fasteners.

Figure 3

5. Wrap the motor with plastic wrap to

prevent water from entering it. Spray
degreaser or detergent on the blower
wheel and the blower housing. Allow it to
soak for five minutes. Rinse the wheel

Wrap the motor and wires

with plastic wrap or a

plastic bag.

and housing with hot tap water, then dry
with a clean cloth. (See Figure 4)

Blower Wheel

Figure 4

Blower Housing

4-3

6. Remove the plastic wrap from the blower motor assembly. Reassemble the blower motor

assembly and blower housing. Reinstall the blower assembly in the fryer.

7. Reinstall the blower shield or shield assembly.

8. Light the fryer in accordance with the procedure described in Chapter 3, Section 3.1.2.

9. After the burners have been lit for at least 90 seconds, observe the flames through the burner

viewing ports located on each side of the combustion air blower. (See Figure 5)

The air/gas mixture is properly adjusted when the burner manifold pressure is in accordance with
the applicable table in Chapter 2, Section 2.3 and the burners display a bright orange-red glow. If a
blue flame is observed, or if there are dark spots on a burner face, the air/gas mixture requires
adjustment.

On the side of the blower housing opposite the motor is a plate with one or two locking nuts (see
illustration on the following page). Loosen the nut(s) enough to allow the plate to be moved. Adjust
the position of the plate to open or close the air intake opening until a bright orange-red glow is
obtained. Carefully hold the plate in position and tighten the locking nut(s).

Left Viewing

Port

Right

Viewing

Port is
Behind

Motor

Figure 5

TYPICAL BLOWER ASSEMBLY

4.5.2 Replace the O-rings

Replace the O-rings on the filter connection (see Figure 10 in section 3.4.2).

4.5.3 Clean (Boiling Out) the Frypot

During normal usage of your fryer, a deposit of carbonized oil will gradually form on the inside of
the frypot. This film should be periodically removed by following the Clean (boil-out) procedure.

Refer to sections 2.3.10 and 2.3.11 of the FQ4000 Controller Operation Manual) for specific details on
setting up the controller for clean (boil-out) operation.

Allow oil to cool to 100ºF (38ºC) or lower before draining to an appropriate container for
disposal.

Figure 6

DANGER

4-4

SOME CE BLOWER ASSEMBLIES
MAY BE CONFIGURED THIS WAY

y

WARNING
Never leave the fryer unattended during this process. If the solution overflows, press
the ON/OFF switch to the OFF position immediately.

DANGER
Ensure that the frypot is completely free of water before filling with oil. When the oil is
heated to cooking temperature, water in the frypot will cause splattering.

4.5.4 Pre-filter Maintenance

The pre-filter requires regular maintenance. Every 90 days, or
more frequently if the flow of oil slows, remove the cap and clean

DANGER

Wear protective gloves when removing the pre-filter. The filter

be hot and cause severe burns.

ma

the attached screen.

1. Wearing protective gloves use the supplied wrench to remove the cap from the pre-filter (Fig-

ure 7).

2. Use a small brush to clear debris from the attached screen (Figure 8).

3. Clean under a water tap and thoroughly dry.

4. Return the cap to the pre-filter housing and tighten with the attached wrench, ensuring the pre-

filter is tight. If the cap is not tight, air will leak around the pre-filter and slow the return of oil.

Figure 7

Figure 8

WARNING

DO NOT remove the pre-filter cap when a filter cycle is under way.
DO NOT operate the filter system with the cap removed. Wear protective gloves when han­dling the cap. The metal and the exposed oil are hot.

4.6 SEMI-ANNUAL CHECKS AND SERVICE

4.6.1 Clean Gas Valve Vent Tube

NOTE: This procedure is not required for fryers configured for export to CE countries.

1. Set the fryer power switch and the gas valve to the OFF position.

2. Carefully unscrew the vent tube from the gas valve. NOTE: The vent tube may be straightened

for ease in removal.

3. Pass a piece of ordinary binding wire through the tube to remove any obstruction.

4. Remove the wire and blow through the tube to ensure it is clear.

5. Reinstall the tube and bend it so that the opening is pointing downward

.

4-5

4.7 ANNUAL/PERIODIC SYSTEM INSPECTION

This appliance should be inspected and adjusted periodically by qualified service personnel
as part of a regular kitchen maintenance program.

Frymaster recommends that a Factory Authorized Servicer inspect this appliance at least
annually as follows:

4.7.1 Fryer

 Inspect the cabinet inside and out, front and rear for excess oil.
 Verify that debris or accumulations of solidified oil do not obstruct the flue opening.
 Verify that burners and associated components (i.e. gas valves, pilot assemblies, ignitors, etc.)

are in good condition and functioning properly. Inspect all gas connections for leaks and verify
that all connections are properly tightened.

 Verify that the burner manifold pressure is in accordance with that specified on the appliance’s

rating plate.

 Verify that the temperature and high-limit probes are properly connected, tightened and

functioning properly, and that probe guards are present and properly installed.

 Verify that component box components (i.e. controller, transformers, relays, interface boards,

etc.) are in good condition and free from oil and other debris. Inspect the component box wir­ing and verify that connections are tight and that wiring is in good condition.

 Verify that all safety features (i.e. reset switches, etc.) are present and functioning properly.
 Verify that the frypot is in good condition and free of leaks and that the frypot insulation is in

serviceable condition.

 Verify that wiring harnesses and connections are tight and in good condition.

4.7.2 Built-In Filtration System

 Inspect all oil-return and drain lines for leaks and verify that all connections are tight.
 Inspect the filter pan for leaks and cleanliness. If there is a large accumulation of crumbs in the

crumb basket, advise the owner/operator that the crumb basket should be emptied into a fire­proof container and cleaned daily.

 Verify that all O-rings and seals are present and in good condition. Replace O-rings and seals if

worn or damaged.

 Check filtration system integrity as follows:

 Verify that filter pan cover is present and properly installed.
 With the filter pan empty, place each vat into fill vat from filter pan selection (see section

2.3.7 of the FQ4000 Controller Operation Manual), one at a time. Verify proper functioning of
each oil return valve by activating the filter pump using the fill vat from drain pan selection.
Verify that the pump activates and that bubbles appear in the cooking oil of the associated
frypot.

 Verify that the filter pan is properly prepared for filtering, then drain a frypot of oil heated to

350°F (177°C) into the filter pan by using the drain to pan selection (see section 2.3.6 of the
FQ4000 Controller Operation Manual). Now using the fill vat from pan drain pan selection (see
section 2.3.7 of the FQ4000 Controller Operation Manual), allow all oil to return to the frypot
(indicated by bubbles in the cooking oil). Press the check button when all oil is returned. The
frypot should have refilled in approximately 2 minutes and 30 seconds.



4-6

FILTERQUICK™ FQGLA-T GAS FRYER

CHAPTER 5: OPERATOR TROUBLESHOOTING

5.1 Introduction

This chapter provides an easy reference guide to some of the common problems that may occur
during the operation of your equipment. The troubleshooting guides that follow are intended to
help you correct, or at least accurately diagnose, problems with your equipment. Although the
chapter covers the most common problems reported, you may encounter problems that are not
covered. In such instances, the Frymaster Technical Services staff will make every effort to help you
identify and resolve the problem.

When troubleshooting a problem, always use a process of elimination starting with the simplest
solution and working through to the most complex. Most importantly, always try to establish a
clear idea of why a problem has occurred. Part of your corrective action involves taking steps to
ensure that it doesn’t happen again. If a controller malfunctions because of a poor connection,
check all other connections. If a fuse continues to blow, find out why. Always keep in mind that
failure of a small component may often be indicative of potential failure or incorrect functioning of
a more important component or system.

If you are in doubt as to the proper action to take, do not hesitate to call the Frymaster Technical
Service Department or your local Frymaster Factory Authorized Servicer for assistance

Before calling a servicer or the Frymaster HOTLINE [phone]):

.

 Verify that electrical cords are plugged in and that circuit

breakers are on.

 Verify that gas line quick-disconnects are properly connected.
 Verify that any gas line cutoff valves are open.
 Verify that frypot drain valves are fully closed.
 Have your fryer’s model and serial numbers ready to give the

technician assisting you.

DANGER
Hot oil will cause severe burns. Never attempt to move this appliance when filled with hot
oil or to transfer hot oil from one container to another.

DANGER
This equipment should be unplugged when servicing, except when electrical circuit tests are
required. Use extreme care when performing such tests.

This appliance may have more than one electrical power supply connection point.
Disconnect all power cords before servicing.

Inspection, testing, and repair of electrical components should be performed by an
authorized service agent only.

5-1

5.2 Troubleshooting Fryers

5.2.1 Controller and Heating Problems

Fryer does not heat.

produces a popping

sound when burners

PROBLEM PROBABLE CAUSES CORRECTIVE ACTION

No display on the

controller.

A. No power to fryer.
B. Failed controller or other

component

A. Normal operation during most at

FQ4000 displays

IS VAT FULL? YES

NO after a

filtration.

the beginning or end of most
filtration functions.

B. If the display appears many times

during a filter it could be an
indication of slow oil return.

FQ4000 displays IS

DRAIN CLEAR?

Drain is clogged and oil failed to
drain.

Filter error has occurred, filter

FQ4000 displays

CHANGE FILTER

PAPER?

paper/pad clogged, 25-hour filter
paper/pad change prompt has
occurred or change filter paper/pad
was ignored on a prior prompt.

A. Drain valve not fully closed.
B. Gas valve is not turned on.
C. Manual gas shut off valve closed.
D. Improperly connected quick-

disconnect fitting on gas line.

E. Obstructed or failed combustion

air blower.

Fryer is operating

normally, but

recovery is slow

Dirty or obstructed combustion air
blower.

when cooking.

Fryer is operating

normally, but

A. Dirty or obstructed combustion

air blower.

B. Dirty or obstructed gas valve vent

tube (non-CE fryers only).

ignite.

C. Malfunctioning combustion air

blower.

Controller locks up. Controller error.

A. Verify that the fryer is plugged in and

that the circuit breaker is not tripped.

B. Call your FAS for assistance.

A. Ensure the vat is full of oil and press

the √ button.

B. See section 5.3 troubleshooting –

Filter Pump runs, but oil return is
very slow.

Clear drain with Fryers Friend and
press √ button. Filtration will resume.

Change the filter paper/pad and ensure
the filter pan has been removed from
the fryer for a minimum of 30 seconds.
Do NOT ignore CHANGE FILTER PAPER
prompts.

A. Check error log. Ensure that E33 is

not displayed.

B. Turn the gas valve knob to the ON

position.

C. Verify that any in-line manual shut off

and gas main valve is open.

D. Verify that the quick-disconnect

fitting on the flexible gas line is
firmly connected to the fryer.

E. Verify that combustion air blower is

running. If not, call FAS for service. If
combustion air blower is functional,
clean and adjust per instructions in
Chapter 6 of this manual.

Clean and adjust per instructions in
Chapter 6 of this manual.

A. Clean and adjust per instructions in

Chapter 6 of this manual.

B. Clean per instructions in Chapter 6 of

this manual.

C. Call your FAS.

Remove and restore power to the
controller. If problem persists, call your
FAS for assistance.

5-2

PROBLEM PROBABLE CAUSES CORRECTIVE ACTION

FQ4000 displays

MISCONFIGURED

ENERGY TYPE
FQ4000 displays VAT
ID CONNECTOR NOT

CONNECTED

Energy type in fryer setup is

incorrect.

Controller locator missing or
disconnected.

Ensure that the fryer is configured
properly for the correct energy type.

Ensure the 6-pin locator is connected to
rear of controller and it properly
grounded in control box.

5.2.2 Error Messages and Display Problems

PROBLEM PROBABLE CAUSES CORRECTIVE ACTION

It is normal for this message to

FQ4000 displays

E19 or E28

HEATING FAILURE.

FQ4000 display

shows HOT-HI-1.

FQ4000 displays

RECOVERY FAULT

and alarm sounds.

FQ4000 display is

in wrong

temperature scale

(Fahrenheit or

Celsius).

FQ4000 displays

HELP HI-2 or HIGH

LIMIT FAILURE

DISCONNECT

POWER.

FQ4000 displays

TEMPRATURE

PROBE FAILURE.

FQ4000 displays

SERVICE REQUIRED

followed by an error

message.

Gas valve off, failed controller, failed
transformer, contactor or open high­limit thermostat.

Frypot temperature is more than
410ºF (210ºC) or, in CE countries, 395ºF
(202ºC).

Recovery time exceeded maximum
time limit.

Incorrect display option programmed.

Failed high limit

Problem with the temperature
measuring circuitry including the
probe or damaged controller wiring
harness or connector.

An error has occurred which requires
a service technician.

appear during startup if the lines
have air in them. Check that the
gas valve is on. If the gas is on and
it continues shut the fryer down
and call your FAS for assistance.

Shut the fryer down immediately
and call your FAS for assistance.

Clear error and silence the alarm by
pressing the check √ button.
Maximum recovery time for gas is
3:15. If the error continues call your
FAS for assistance.

Toggle between F° to C° by
entering Manager settings,
temperature and toggling the
temperature scale. Turn the
controller on to check
temperature. If the desired scale is
not displayed, repeat.

Shut the fryer down immediately
and call your FAS for assistance.

Shut the fryer down and call your
FAS for assistance.

Press X to continue cooking and call
your FAS for assistance. In some
cases, cooking may not be allowed.

5-3

PROBLEM PROBABLE CAUSES CORRECTIVE ACTION

FQ4000 displays

NO MENU GROUP

AVAILABLE FOR

SELECTION

All menu groups have been deleted.
NOTE: ALL RECIPES is not a group that
can be used to cook recipes.

Create a new MENU group. Once a
new menu is created, add recipes
to the group (see section 1.10 in
the FQ4000 controller manual).

5.3 Troubleshooting the Auto Filtration

PROBLEM PROBABLE CAUSES CORRECTIVE ACTION

Change or overwrite the filter after

Fryer filters after

each cook cycle.

Filter after setting incorrect.

setting by re-entering the filter after
value in Manager Settings, Filter
Attributes in section 1.8 in the
FQ4000 controller manual.

CLEAN AND FILTER

won’t start.

FQ4000 display

shows FILTER BUSY.

Drain valve or

return valve stays

open.

Filter pump won’t

start or pump stops

during filtering.

FQ4000 displays

INSERT PAN.

Temperature too low.

A. Another filtration cycle or filter

pad change is still in process.

B. Filter interface board has not

cleared checking system.

A. Valve Interface Board has failed.

B. Actuator has failed.

A. Power cord is not plugged in or

circuit breaker is tripped.

B. Pump motor has overheated

causing the thermal overload
switch to trip.

C. Blockage in filter pump.

A. Filter pan is not fully set into

fryer.

B. Missing filter pan magnet.
C. Defective filter pan switch.

Ensure fryer is at setpoint before
starting Clean and Filter.

A. Wait until the previous filtration

cycle ends to start another
filtration cycle. Change filter pad
if prompted.

B. Wait 15 minutes and try again.

Call your FAS for assistance.

A. Verify that the power cord is fully

plugged in and the circuit
breaker is not tripped.

B. If the motor is too hot to touch

for more than a few seconds, the
thermal overload switch has
probably tripped. Allow the
motor to cool at least 45 minutes
then press the Pump Reset
Switch (see page 5-5).

C. Call your FAS for assistance.
A. Pull filter pan out and fully

reinsert into fryer. Ensure
controller does not display P.

B. Ensure the filter pan magnet is

in place and replace if missing.

C. If the filter pan magnet is fully

against the switch and controller
continues to display INSERT
PAN, switch is possibly defective.

5-4

PROBLEM PROBABLE CAUSES CORRECTIVE ACTION

A. Ensure oil level is at the top oil

fill line (at the top oil level
sensor).

B. Ensure the oil temperature is at

setpoint.

C. Ensure controller does not

display P. Ensure the filter pan
is fully seated into fryer. Power
cycle the fryer.

Auto filtration won’t

start.

A. Oil level too low.
B. Oil temperature is too low.
C. Filter Pan out.
D. Filtration in recipe settings is set

to OFF.

E. Filter relay has failed.

D. Set filtration in recipes to ON.
E. Call your FAS for assistance.

A. Ensure the filter is not clogged.

If so replace the filter.

B. Remove the oil from the filter

pan and replace the filter pad,

Filter Pump runs,

but oil return is very

slow.

A. Clogged filter pad/paper.
B. Improperly installed or prepared

filter pan components.

C. Pre-filter screen may be clogged

or not fully tightened.

ensuring that the filter screen is

in place under the pad.
Verify, if using a pad, that the
rough side is facing up.

Verify that O-rings are present

and in good condition on filter

pan connection fitting.

C. Clean pre-filter (see section 4.5.4)

and ensure it is tightened with

the attached wrench.

5.3.1 Incomplete Filtration

Should the auto filtration procedure fail an error message is generated. Follow the instructions on the
screen to return the oil and clear the error.

DISPLAY ACTION

1. Press the √ (check) button if the vat is full to continue.

IS VAT FULL?

FILLING IN PROGRESS 2. No action required as the pump runs.

IS VAT FULL?

FILLING IN PROGRESS 4. No action required as the pump runs.

The controller returns to idle cook mode or

. Press X if

vat is not filled completely.

3. Press the √ (check) button if the vat is full to continue.

The controller returns to idle cook mode or

. Press X if

vat is not filled completely.

5. Press the √ (check) button if the vat is full to continue.

IS VAT FULL?

CHANGE FILTER PAD?

The controller returns to idle cook mode or

. Press X if
vat is not filled completely. If this is the sixth consecutive
sequence of incomplete filtration skip to step 10.

6. Press the √ (check) button to continue. Pressing X

advances to

.

5-5

REMOVE PAN 7. Remove the filter pan.

8. Change the filter pad and ensure the filter pan has been

pulled forward, out of the cabinet for at least 30
seconds. Once the pan has been out for 30 seconds the

CHANGE FILTER PAD

IS VAT FULL?

SERVICE REQUIRED

ERROR PUMP NOT FILLING

SYSTEM ERROR FIXED?

ENTER CODE 13. FAS tech enters tech code to reset fryer.

FILL VAT FROM DRAIN PAN?

REMOVE PAN 15. Remove the filter pan.

IS PAN EMPTY?

controller returns to idle cook mode. Ensure the pan is
dry and assembled correctly. Push the filter pan back
into the fryer. Ensure “P” is not displayed on the
controller.

9. Press the √ (check) button if the vat is full to continue.

The controller returns to idle cook mode. Press X if vat is

not full and the controller advances to

.

10. If a filtration error occurs six consecutive times, the

return valve closes. Press the √ (check) button to silence
alarm and continue.

11. The system detects oil is not returning to the vat and

service is required. Call an FAS.

12. Press the X button to continue cooking if possible. Call

your FAS to repair and reset the fryer. The error will be
re-displayed every 15 minutes until the issue is repaired.
Auto filtration and auto top off are disabled until the
fryer is reset.

14. Press the √ (check) button to fill the vat from filter pan to

continue. Follow prompts once the vat is full. Press X to
skip filling from drain pan.

16. Press the √ (check) button if the filter pan is empty and

continue to next step. Press X to continue filling the vat.
Follow the prompts once the vat is full.

5.3.2 Clogged Drain Error

The clogged drain error occurs during auto filtration when the oil level sensor detects that oil has
not completely drained from the frypot. This may be due to a clogged drain or an oil sensor failure.
Follow the instructions on the controller display to clear the error.

When this occurs the controller displays CLEAR DRAIN for 15 seconds changing to IS DRAIN
CLEAR?.

1. Clear debris from the drain using the fryer’s friend and press the √ button to continue.

2. The controller displays DRAINING. Once the oil level sensor detects the oil has drained, normal

auto filtration operation resumes

17. The controller switches off.

.

5-6

5.3.3 Filter Busy

When FILTER BUSY is displayed the filter interface board is waiting on another vat to be filtered or
waiting on another function to finish. Wait 15 minutes to see if problem is corrected. If not, call
your local FAS.

5.4 Troubleshooting Auto Top Off Issues

PROBLEM PROBABLE CAUSES CORRECTIVE ACTION

Frypots top off cold. Incorrect setpoint. Ensure setpoint is correct.

One vat doesn’t top

off.

Frypots won’t top
off.

A. Filter error exists.
B. Service required error exists
C. Solenoid, pump, pin issue, RTD or

ATO issue.

A. Fryer temperature too low.
B. Oil is too cold.
C. Top oil empty displayed
D. Service required error exists
E. Melting unit switch is off (only on

solid shortening units)

F. Blown fuse.

A. Clear filter error properly. If

problem persists c

for assistance.

all your FAS

B. Call your FAS for assistance.
C. Call your FAS for assistance.
A. Fryer temperature must be at

setpoint.

B. Ensure that the oil in the top off

reservoir is above 70°F (21°C).

C. Ensure the top off reservoir is

not out of oil. Replace top off
reservoir or fill from bulk and
reset top off system.
If problem persists c

all your

FAS for assistance.

D. Call your FAS for assistance.
E. Ensure the switch on the

melting unit is in the ON
position.

F. Check the fuse on the left of the

ATO box. If using a solid
shortening melting unit, check
the fuse below the melting unit
switch.

5.5 Troubleshooting Bulk Oil System Problems

PROBLEM PROBABLE CAUSES CORRECTIVE ACTION

A. Incorrect setup procedure.

Frypot won’t

B. Dispose valve not completely

fill.

closed.

C. Bulk oil tank is empty.
D. RTI pump issue.

A. Power cycle fryer by disconnecting

and reconnecting the bulk oil control
connector on rear of fryer.

B. Ensure the dispose valve handle is

pushed fully closed.

C. Call your bulk oil provider.
D. Call you FAS for assistance.

5-7

PROBLEM PROBABLE CAUSES CORRECTIVE ACTION

A. Power cycle fryer by disconnecting

and reconnecting 5-pin bulk oil
control power cord on rear of fryer.

B. If a filtration or any other filter menu

function is in process or FILTER
NOW? YES/NO, CONFIRM YES/NO, or
SKIM VAT are displayed, wait until the
process is complete and try again.

C. Ensure the dispose valve handle is

pushed fully closed.

D. Call your bulk oil provider.

E. Call you FAS for assistance.

Contact your bulk oil provider.

Top off

reservoir won’t

fill.

Top off

reservoir or vat

filling slow.

A. Incorrect setup procedure.
B. Another function is in process.
C. Dispose valve not completely

closed.

D. Bulk oil tank is empty.
E. Solenoid, pump or switch issue.

Pump or line issues beyond the
scope of operator
troubleshooting.

5.6 Error Log Codes

See section 1.13.2.1 in the FQ4000 Controller manual for instructions to access the
Error Log.

Code ERROR MESSAGE

E13 TEMPERATURE PROBE FAILURE TEMP Probe reading out of range. Call

service.

E16 HIGH LIMIT 1 EXCEEDED High limit temperature is past more than

410°F (210°C), or in CE countries, 395°F

(202°C)
E17 HIGH LIMIT 2 EXCEEDED High limit switch has opened.
E18 HIGH LIMIT PROBLEM

DISCONNECT POWER

Vat temperature exceeds 460°F (238°C) and

the high limit has failed to open.

Immediately disconnect power to the fryer

and call service.
E19 HEATING FAILURE – XXX F or XXX C Heating Control latch circuit failed.

Heat Contactor failed to latch.
E25 HEATING FAILURE - BLOWER The air pressure switch(s) failed to close.
E27 HEATING FAILURE - PRESSURE SWITCH - CALL

The air pressure switch has failed closed.

SERVICE

E28 HEATING FAILURE – XXX F or XXX C The fryer has failed to ignite and has locked

out the ignition module.
E29 TOP OFF PROBE FAILURE - CALL SERVICE ATO RTD reading out of range. Call service
E32 DRAIN VALVE NOT OPEN - FILTRATION AND

TOP OFF DISABLED - CALL SERVICE

E33 DRAIN VALVE NOT CLOSED - FILTRATION AND

TOP OFF DISABLED - CALL SERVICE

E34 RETURN VALVE NOT OPEN - FILTRATION AND

TOP OFF DISABLED - CALL SERVICE

Drain valve was trying to open and

confirmation is missing

Drain valve was trying to close and

confirmation is missing

Return valve was trying to open and

confirmation is missing

EXPLANATION

5-8

Code ERROR MESSAGE

E35 RETURN VALVE NOT CLOSED - FILTRATION

AND TOP OFF DISABLED - CALL SERVICE

E36 VALVE INTERFACE BOARD FAILURE -

FILTRATION AND TOP OFF DISABLED - CALL
SERVICE

E37 AUTOMATIC INTERMITTENT FILTRATION

PROBE FAILURE - FILTRATION DISABLED - CALL
SERVICE

E39 CHANGE FILTER PAD 25-hour timer has expired or dirty filter

E41 OIL IN PAN ERROR The system detects that oil may be present

E42 CLOGGED DRAIN (Gas) Vat did not empty during filtration. Ensure

E43 OIL SENSOR FAILURE - CALL SERVICE Oil level sensor may have failed. Call

E44 RECOVERY FAULT Recovery time exceeded maximum time

E45 RECOVERY FAULT – CALL SERVICE Recovery time exceeded maximum time

E46 SYSTEM INTERFACE BOARD 1 MISSING - CALL

SERVICE

E51 DUPLICATE BOARD ID - CALL SERVICE Two or more controllers have the same

E52 USER INTERFACE CONTROLLER ERROR - CALL

SERVICE

E53 CAN BUS ERROR - CALL SERVICE Communications are lost between boards.

E54 USB ERROR USB connection lost during an update.
E55 SYSTEM INTERFACE BOARD 2 MISSING - CALL

SERVICE

E61 MISCONFIGURED ENERGY TYPE The fryer is configured for the incorrect

E62 VAT NOT HEATING – CHECK ENERGY SOURCE –

XXXF OR XXXC

E63 RATE OF RISE Rate of rise error occurred during a

E64 FILTRATION INTERFACE BOARD FAILURE -

FILTRATION AND TOP OFF DISABLED - CALL
SERVICE

Return valve was trying to close and
confirmation is missing
Valve Interface Board connections lost or
board failure. Call service.

AIF RTD reading out of range. Call service.

logic has activated. Change the filter paper
or pad.

in the filter pan.

the drain is not clogged and follow
prompts.

service.

limit.

limit for two or more cycles. Call service.
SIB board 1 connection lost or board
failure. Call service.

location ID. Call service.
The controller has an unknown error. Call
service.

Call service.

SIB board 2 connection lost or board
failure. Call service.

energy type. Call service.
The vat is not heating properly.

recovery test. Ensure the oil level is at the
bottom oil level when cold and at the top
oil level line when at setpoint. On electric
fryers ensure the probe is not touching the
elements.
Filtration Interface Board connections lost
or board failure. Call service.

EXPLANATION

5-9

Code ERROR MESSAGE

E65 CLEAN OIB SENSOR – XXX F OR XXX C - CALL

SERVICE
E66 DRAIN VALVE OPEN – XXXF OR XXXC Drain valve is opened during cooking.
E67 SYSTEM INTERFACE BOARD NOT CONFIGURED

- CALL SERVICE

E68 OIB FUSE TRIPPED – CALL SERVICE The VIB board OIB fuse has tripped and

E69 RECIPES NOT AVAILABLE – CALL SERVICE The controller has not been programmed

E70 OQS TEMP HIGH Oil temperature is too high for a valid OQS

E71 OQS TEMP LOW Oil temperature is too low for a valid OQS

E72 TPM RANGE LOW The TPM is too low for a valid OQS reading.

E73 TPM RANGE HIGH The TPM reading is too high for a valid OQS

E74 OQS ERROR The OQS has an internal error. If issue

E75 OQS AIR ERROR The OQS is detecting air in the oil. Check

E76 OQS ERROR The OQS sensor has a communication

Gas -The oil is back sensor does not detect
oil. Clean optional oil sensor.

Controller is turned on when the SIB board
is not configured. Call service.

didn’t reset. Call service.

with product recipes. Replace controller
with factory programmed controller.

reading. Filter at a temperature between
300ºF (149ºC) and 375ºF (191ºC).

reading. Filter at a temperature between
300ºF (149ºC) and 375ºF (191ºC).

This may also be seen with fresh new oil.
The incorrect oil type may be selected in
the setup menu. The sensor may not be
calibrated for the oil type. See oil type chart
in instruction document 8197316. If issue
continues contact a FAS.

reading. Dispose the oil.

continues contact a FAS.

the O-rings and check/tighten prescreen
filter to ensure no air is entering the OQS
sensor. If issue continues contact a FAS.

error. Check connections to the OQS
sensor. Power cycle the entire fryer battery.
If issue continues contact a FAS.

EXPLANATION

5-10

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