FrontRow 940TM, 940R, 950H, 950C, Pro Digital User Manual

user guide

940R Receiver
940TM Pendant Microphone
950H Pass-Around Microphone
950C Microphone Charger

pro digital

Contents

The FrontRow Pro Digital is listed with Educational Underwriters, a non-profit
organization committed to serving educators seeking to meet No Child Left Behind
(NCLB) requirements and to establishing best practices in education. EdU reviews the
research behind educational programs and products to verify that they meet NCLB
requirements and high educational standards. For additional information
regarding Educational Underwriters, go to www.educationalunderwriters.org.

The FrontRow Pro Digital is manufactured to conform to the most stringent
European guidelines for consumer products (RoHS) – it is produced using a
process free of lead and other materials harmful to the environment.

Important Safety Instructions ........................................................1

Electrical Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

950C Charger

Chapter 1 Features ..............................................................3

Chapter 2 Charger Setup .........................................................4

940TM Pendant Microphone

Chapter 3 Features ..............................................................5

Chapter 4 Installing Battery and Charging ....................................... 6 - 7

Chapter 5 Using . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

950H Pass-Around Microphone

Chapter 6 Features .................................................................. 9

Chapter 7 Setting channel, installing battery and charging ...........................10 - 11

Chapter 8 Using Pass-Around Microphone ..................................... 12 - 13

Chapter 9 Using a Second Transmitter .............................................14

940R Pro Digital Receiver

Chapter 10 Features .............................................................15

Chapter 11 Activate Receiver and Transmitter .......................................16

Chapter 12 Automatic Feedback Suppression and OptiVoice ..........................17

Chapter 13 Connecting to other Classroom Media ............................... 18 - 19

Chapter 14 Auxiliary Output - Rebroadcasting to Personal FM Receivers ................20

Chapter 15 Troubleshooting ......................................................21

Chapter 16 Regulatory ...........................................................22

The FrontRow Pro Digital System conforms to the stringent electrical safety
standards set by Underwriters Laboratory (UL).

Your 940TM Pendant Microphone, 950H Pass-Around Microphone, and 950C Charger use
SmartCharge technology. The microphone will only charge the "silver-sleeve", auto-sens­ing battery that comes with our microphone. If an incompatible battery is detected, the
microphone will not let you charge the battery. This prevents accidental damage.

You may use standard alkaline batteries in your microphones if you forget to charge them,
but do not attempt to charge alkaline batteries separately. To ensure proper charging,
always be sure that only "silver sleeve" auto-sensing batteries are installed.

1

IMPORTANT SAFETY
INSTRUCTIONS

1. The apparatus shall not be exposed to

dripping or splashing and no objects
filled with liquids, such as vases, shall be
placed on the apparatus.

2. Read these instructions.

3. Keep these instructions.

4. Heed all warnings.

5. Follow all instructions.

6. Do not use this apparatus near water.

7. Clean only with dry cloth.

8. Do not block any ventilation openings.

Install in accordance with the manufac­turer’s instructions.

9. Do not install near any heat sources
such as radiators, heat registers,
stoves, or other apparatus (including
amplifiers) that produce heat.

10. Do not defeat the safety purpose of
the polarized or grounding-type plug.
A polarized plug has two blades with
one wider than the other. A grounding
type plug has two blades and a third
grounding prong. The wide blade or
the third prong are provided for your
safety. If the provided plug does not fit
into your outlet, consult an electrician
for replacement of the obsolete outlet.

11. Protect the power cord from being
walked on or pinched particularly at
plugs, convenience receptacles, and the
point where they exit from the apparatus.

12. Only use attachments/accessories
specified by the manufacturer.

13. Use only with the cart, stand, tripod,
bracket, or table specified by the manu­facturer, or sold with the
apparatus. When a cart is
used, use caution when
moving the cart/apparatus
combination to avoid
injury from tip-over.

14. Unplug this apparatus during lightning
storms or when unused for long periods
of time.

15. Refer all servicing to qualified service
personnel. Servicing is required when
the apparatus has been damaged in
any way, such as power-supply cord
or plug is damaged, liquid has been
spilled or objects have fallen into the
apparatus, the apparatus has been
exposed to rain or moisture, does
not operate normally, or has been
dropped.

16. Do not use batteries that have been
dropped or otherwise damaged.

2

1. Avoid Abuse to the Power Supply

To reduce risk of electric shock, unplug

the power supply from outlet before
attempting any maintenance or cleaning.
Turn off controls will not reduce this risk.

To reduce the risk of fire or electric

shock, do not expose this apparatus to
rain or moisture.

DO NOT disassemble the power sup-

ply. Return the apparatus to Phonic
Ear FrontRow for qualified service and
repair if service or repair is required.
Incorrect reassembly may result in a risk
of electric shock or fire.

DO NOT expose the power supply to

rain, snow, water, gas, oil, etc.

DO NOT operate the power supply

if it has received a sharp blow, been
dropped, or otherwise damaged in any
way; return the apparatus to Phonic Ear
FrontRow for qualified service and repair.

DO NOT block or cover the apparatus

and impede ventilation.

DO NOT expose batteries (battery

pack or batteries installed) to excessive
heat such as sunshine, fire, or the like.

2. Proper Use of the Power Supply
and Wiring

An extension cord should not be used

unless absolutely necessary. Use of
improper extension cord could result
in a risk of fire and electric shock. The
cord MUST be plugged into a grounded
outlet. Make sure it is properly wired, in
good electrical condition, and wire size
is large enough for AC ampere rating of
the power supply or charger as specified
below. AWG = American Wire Gauge.

To reduce risk of damage to plug and

cord when disconnecting the power
supply or charger, ALWAYS pull on plug

- NEVER on cord.

Locate cord so that it will not be

stepped on, tripped over, or otherwise
subject to damage or stress. DO NOT
lay extension cord on charger.
DO NOT operate the power supply
with damaged cord or plug - replace
them immediately.

ELECTRICAL WARNINGS

!

ELECTRICAL SAFETY
INFORMATION:

PRECAUTIONS & SAFETY
RECOMMENDATIONS

Follow Manufacturers' Recommendations

Before using the receiver and power supply,
read all instructions for, and caution mark­ings on the receiver and power supply and in
this user guide.

3

1. Charge pocket for 950H
Pass-Around microphone

2. 2-way indicator light for 950H
Pass-Around microphone

No light = Pocket empty or
improper battery
Red = Charging
Blinking red = Charge error
Green = Charging complete

3. Charge pocket for 940TM Pendant
microphone (will not charge 930TM
pendant microphone)

4. 2-way indicator light for 940TM
Pendant microphone

No light = Pocket empty
Red = Charging
Blinking red = Faulty or improper
battery
Green = Charging complete

5. Power supply input

1 950C Charger

Features

top

1

back

2

3

4

5

4

2 950C Charger Setup

1. Find the power plug that is appropriate
for the power outlet style in your country

2. Slide power plug onto the power supply

3. Plug power supply into power outlet and
into the back of the charging base

4. Charging multiple microphones

You can charge up to 3 microphones

in any configuration by connecting two
chargers to the power supply. Charging

4 or more microphones will cause the
power supply to shut off.

NOTE: Always connect the 950C charger

to a wall outlet. Do not connect to the
940R receiver charge jack as the
microphones will not charge reliably.

1

2

3

4

OR

1

2

OR

5

1. Neck strap

2. Infrared emitter diodes
(Do not block)

3. Indicator Light

4. Mute button
(Push to mute)

5. Channel selector
(Select Channel A or Channel B.

Cannot have two microphones on the
same channel in the same room)

6. Microphone ports (4)
(Do not block)

7. Aux-in audio jack
(Use aux-in audio adaptor cord to
send audio from a secondary audio
source such as an MP3 player, portable
radio/CD/tape player to the receiver)

8. External microphone jack (optional)

(Connect a boom microphone)

9. Charge jack

(When not using 950C charger)

10. On/off switch

11. Battery compartment
(1) AA (LR6) NiMH rechargeable battery
(FrontRow "silver sleeve", auto-sensing)

12. Charge contacts

940TM only. 930TM is not supported by
950C charger.

3 940TM Pendant Microphone

Features

front

1

2

3

4

back

6

6

11

bottom

65

7

68

9

10

12

6

Install Battery

1. Push down on tab to open battery
compartment

2. Insert battery into compartment.
Note polarity indicators

3. Replace battery door

4. Charge battery overnight before initial use

IMPORTANT! To ensure top performance
and avoid equipment damage, FrontRow
recommends replacing rechargeable batteries
at the beginning of each school year.
Do not use batteries that have been
dropped or are otherwise damaged.

1

2

4 940TM Pendant Microphone

Installing Battery and Charging

1

NOTE: If you forget to charge your microphone

at night, you may use a standard AA (LR6) alka­line battery instead. Remember to remove the
alkaline battery and replace it with a FrontRow
"silver-sleeve", auto-sensing battery before
charging the unit.

IMPORTANT! In order to prevent damage
to your microphone, the SmartCharge feature
is intended to prevent charging of any battery
other than the "silver sleeve" auto-sensing
battery supplied by FrontRow. To e n s u re
proper charging, always be sure that only
FrontRow "silver sleeve" auto-sensing batteries
are installed.

Charge Battery Nightly

1. Indicator light will blink red when battery
is low

7

1. Plug the two-microphone charge cord
into the back of the 940R receiver

2. Turn microphone off

3. Insert one of the charge cord plugs into
the charge jack

4. The microphone indicator light should be
red when charging. If it is OFF, check
microphone battery and ensure charge
cord is properly connected to microphone
and receiver

5. To prolong the lifetime of the battery,
the unit will enter a low-power "maintenance
charge" mode after 14 hours of charging.
The indicator light on the 940TM will blink
red in the "maintenance charge" mode

940TM Pendant Microphone

Charging with the 2-unit charge cord

1

3

2

4/5

1. Turn microphone off

2. Place microphone face up into the
charge pocket. Ensure it is fully seated.

3. The charger indicator light should be
solid red when charging. If it is blinking
red, you are attempting to charge an
alkaline battery or the battery is damaged.
Replace this battery with a FrontRow
"silver sleeve" NiMH cell. If the light is off,
ensure charger is properly connected to
power supply and that you are charging a
940TM microphone (930TM microphones
cannot be charged in this charger). Re-check
the seating.

4. The charger indicator light will turn

green when charging is complete.

NOTE: Always connect the 950C charger

to a wall outlet. Do not connect to the
940R receiver charge jack as the
microphones will not charge reliably.

Charging with the 950C charger

1

2

3/4

8

The 940TM Pendant Microphone can be
used to transmit audio from a secondary
audio source (MP3 player, computer, portable
radio/CD/tape player) to the receiver.

7. Plug one end of the audio adaptor cord
(included) in the Audio Out/headphone
jack of the secondary audio source. Plug
the other end of the adaptor cord to
the Aux-In jack on the 940TM Pendant
Microphone

8. Turn the secondary audio source on

9. Turn the 940TM Pendant Microphone on

10. Turn the volume on the secondary audio
source all the way up and adjust the micro­phone volume on the receiver to obtain
the optimal volume

11. You can "talk over" the secondary audio
by speaking into the microphone or mute
the microphone to ensure the best audio
sound quality

1. Place microphone around neck and con­nect clasp

2. Adjust neck straps to position microphone
approximately 5in (13cm) from mouth

3. Set channel to A or B (whichever is not
already in use)

4. Turn microphone on. Indicator light
should be green

5. Press mute switch as needed for private
conversations. Indicator light will blink green

6. Optional: if desired, plug in external
boom microphone

5in/13cm

2

6

1

940TM (bottom)

5

4

5 940TM Pendant Microphone

Using

63

Light Legend

Green ..........On

Blinking Green ....Muted

Blinking Red ......Low Battery

When Charging with 950C charger

No light ........... Charging

When Charging with 2-unit charge cord only

No light ...........Alkaline Battery is

detected, or microphone

power is still on

Red ............ Charging

Blinking Red ..... Maintenance Charge

7

9

8

10

11

9

1. Emitter diodes
(Do not block)

2. 2-way indicator light
Green = On and transmitting

Blinking red = Low battery
Red = Charging via 3.5mm charge

input jack only
No light = Charging via 950C charger

3. On/off switch

4. Battery compartment
(On back)

5. Gain switch
(Inside battery compartment)

6. Channel switch
(Inside battery compartment)

7. Name plate

8. Charge input jack
(Use with 2-unit charge cord only)

9. Aux input jack

10. Lavaliere clip

11. 950C charger contacts

6 950H Pass-Around Microphone

Features

10

11

8

9

1

2

3

4

5

7

8

9

6

11

Back

Front

Bottom

10

Set gain and channel, and install battery

1. Unscrew battery door to open
battery compartment

2. Set gain as follows:

High: If majority of users will hold the

microphone far from the mouth

Mid (recommended): For most uses

Low: If majority of users will hold the

microphone close to the mouth

3. Set channel to A or B
(Whichever is not in use)

4. Insert battery into compartment.
Note polarity indicators

5. Replace battery door

6. Charge battery overnight before
initial use

IMPORTANT! To ensure top performance
and avoid equipment damage, FrontRow
recommends replacing rechargeable batteries
at the beginning of each school year.
Do not use batteries that have been dropped
or are otherwise damaged.

Charge Battery Nightly

Indicator light will blink red when battery is low

NOTE: If you forget to charge your micro­phone at night, you may use a standard AA
(LR6) alkaline battery instead. Remember to
remove the alkaline battery and replace it with
a FrontRow "silver-sleeve", auto-sensing bat­tery before charging the unit.

IMPORTANT! In order to prevent damage
to your microphone, the SmartCharge
feature is intended to prevent charging of
any battery other than the "silver sleeve"
auto-sensing battery supplied by FrontRow.
Do not attempt to charge alkaline batteries
separately. To ensure proper charging,
always be sure that only FrontRow "silver

sleeve" auto-sensing batteries are installed.

7 950H Pass-Around Microphone

Setting gain, channel, installing battery, and charging

1

4

2
3

11

1. Plug the two-microphone charge cord into
the back of the 940R receiver

2. Turn microphone off

3. Insert one of the charge cord plugs into
the charge jack

4. The microphone indicator light should be
red when charging. If it is OFF, ensure that
you are not attempting to change an alkaline
battery, and that charge cord is properly
connected to microphone and receiver and
950H is OFF.

950H Pass-Around Microphone

Charging with the 2-unit charge cord

1

3

1. Turn microphone off

2. Place microphone into the charge pocket.

Ensure it is fully seated.

3. The charger indicator light should be

solid red when charging. If the light is off,
ensure charger is properly connected
to power supply and that you are not
attempting to charge an alkaline battery.

4. The charger indicator light will turn green

when charging is complete and unit will
enter maintenance mode.

NOTE: Always connect the 950C charger

to a wall outlet. Do not connect to the
940R receiver charge jack as the
microphones will not charge reliably.

Charging with the 950C charger

1

3/4

2

4

2

12

1. Turn microphone on

2. Note indicator light
Green = On and transmitting
Blinking red = Low battery

3. Keep top of microphone approximately
3 - 4in. (7.5 – 10cm) from mouth when
using as a hand-held microphone

4. To allow hands-free use (for example,
when reading aloud and turning pages),
attach the lavaliere clip. Adjust neck strap
to position microphone approximately
4 - 5in (10 - 13cm) from mouth.

5. Do not block emitter diodes

6. Turn off microphone and place microphone
in charger at the end of the day

NOTE: The 950H is factory set on Channel B.
If you are using two microphones, they must
be on different channels.

8 950H Pass-Around Microphone

Using

1

2

5

6

A + B

A + A

B + B

3

3in. (7c m)

5in. (13cm)

4

13

The 950H Pass-Around Microphone can be
used to transmit audio from a secondary
audio source (MP3 player, computer, portable
radio/CD/tape player) to the receiver.

7. Plug one end of the audio adaptor cord
(included) in the Audio Out/headphone
jack of the secondary audio source.
Plug the other end of the adaptor cord to
the Aux-In jack on the 950H Pass-Around
Microphone

8. Turn the secondary audio source on

9. Turn the 950H Pass-Around Microphone on

10. Turn the volume on the secondary audio
source all the way up and adjust the micro­phone volume on the receiver to obtain
the optimal volume

11. When using this feature the microphone
voice audio is disabled

7

9

8

10

11

950H Pass-Around Microphone

Using (cont.)

14

9 Using a Second Microphone

Your receiver is designed to receive two
microphone signals at once. For example,
two teachers (or a teacher and an aide)
may each use a microphone. Or, one
teacher can use a microphone and stu­dents can use a pass-around microphone.

Microphones must be on different channels
or interference will occur.

A + B

A + A

B + B

teacher

(channel A)

student

(channel B)

teacher 1

(channel A)

teacher 2

(channel B)

Classroom 1

Classroom 2

15

10 940R Pro Digital Receiver

Features

1. Power button

2. Internal infrared sensor

3. Microphone A/B and feedback
suppression status lights

4. Microphone A volume control

5. Microphone B volume control

6. Aux-In audio volume control

(Computer/CD player)

7. Aux-In Audio volume control

(TV/VCR/DVD)

8. OptiVoice™ selector

(Optimizes teacher's voice clarity for

various room noise levels)

9. Power jack

10. Transmitter charge output jack
(Charges up to two microphones)

11. Infrared ceiling sensor input

12. Infrared wall sensor input

13. 4 speaker terminals

14. Audio Out jack (RCA) for podcasting

15. Audio Out volume control

16. Aux-In audio jack (stereo RCA)

(Computer/CD player)

17. Aux-In audio jack (stereo RCA)

(TV/VCR/DVD)

1

front

back

2

4

5

6 7

8

9

11

12

13

14

15

17

10 16

3

16

11 940R Pro Digital Receiver

Activate Receiver and Microphone

1. Press power button

Green.....Power On

Yellow .... Standby mode

2. Put microphone around neck and adjust
strap so it is 5in. (13cm) from your mouth

3. Turn microphone on and check
microphone A or B indicator light

Green.....Power On

Red .......Microphone Off/Muted

4. Select proper OptiVoice level

Low .......Low background noise

environment

Med .......Medium background noise

environment

High .......High level background noise

environment

5. Speak in a normal conversational tone
while walking the entire room. Have a
second person adjust the volume to a

comfortable level.

5in/13cm

2

1

3

3

4

Daily Use

Your FrontRow Pro Digital has an energy-saving
standby mode. The receiver will automatically
go into standby mode in 10 minutes after you:

 •Turnofformuteyourmicrophone
 •Stopplayingasecondaryaudiosource

(computer, MP3 player, etc.)

The receiver will come out of standby mode
automatically when you:

 •Turnonorun-muteyourmicrophone
 •Play a secondary audio source (computer,

MP3 player, etc.) connected to the receiver

Daily operation is easier than ever; the system
will "wake up" and "go to sleep" automatically.

Once the microphone and auxiliary audio
volume is set to the optimal level, the only
thing you need to remember is to turn the
microphone on in the morning and turn it
off and charge it in the evening.

To play auxiliary audio through the system,
you simply need to press "play" on your
auxiliary audio source and "stop" when
you are finished.

NOTE: When the 940R is in standby mode

the external sensor LED's will blink every
two seconds.

17

1

The FrontRow Pro Digital features automatic feedback suppression. The Adapto

™

platform analyzes the sound quality hundreds of times a second, looking for signs
of feedback. When feedback is detected, it filters it out, allowing the teacher to have
optimal volume settings AND complete freedom of movement around the classroom.

When the automatic feedback suppression is active, the Adapto light (1) on the front
panel will turn green. It may turn on and off throughout the day, but that is OK; it just means
that it is working to optimize sound quality.

When adjusting the volume the goal is speech clarity, not rock concert power and volume. As
a general rule, you should barely hear your own voice through the system when speaking.

NOTE: Feedback may still occur if the volume is turned up very high – too high for sensible class­room use. If this occurs, turn volume down in small increments until the feedback disappears.

12 940R Pro Digital Receiver

Automatic Feedback Suppression and OptiVoice

PMS Orange 21C
PMS 485 Red

A powerful tool for test-taking, directions, and ESL instruction. Fragile consonant

sounds carry about 75% of the meaning in speech but are easily destroyed by

background noise.

OptiVOice

strengthens these critical sounds, doing the work of

a 12-band equalizer with a single switch (2).

For low background noise environments and for a more natural reproduction of your voice,
use the low setting. For environments with higher background noises, use the medium or high
setting. Experiment with the right mix of microphone volume and

OptiVOice

setting to find the

optimal solution for your environment.

2

18

Your FrontRow Pro Digital can connect to other media to enhance the overall audio experi­ence in your classroom. Ideally, these connections were made during installation; however,
they can easily be made after the unit is installed using the audio cords that came with the
system or standard audio cords from your local electronics store.

Option 1

Many classrooms use a computer as a multi-media "hub" (with an LCD projector), which is
connected to the internet or school network to download/stream all audio and video, and
audio files. For these classrooms, you may only require one auxiliary audio input connection

to the 940R.

Computer

940R (back)

13 940R Pro Digital Receiver

Connecting to other Classroom Media

LCD Projector

Audio

Out

Screen or

Interactive White Board

Internet

Audio

Video

19

DVD Player

VCR

940R Pro Digital Receiver

Connecting to other classroom media (cont.)

TV

Option 2

Some classrooms use a computer as the multi-media "hub", but it is connected to a TV instead
of an LCD projector. They also occasionally use the TV/DVD/VCR as a stand alone media. For

these classrooms, you may need to use both auxiliary audio input connections to the 940R.

940R (back)

Audio

Out

Computer

Audio

Out

Internet

Audio

Video

Signal

Converter

20

Allows rebroadcast of all voice and auxiliary
audio directly to a hearing-impaired student's
personal FM system.

14 940R Pro Digital Receiver

Auxiliary Output - Rebroadcasting to Personal
FM Receivers

1. Plug RCA cord into audio out port on
back of Pro Digital receiver. Depending
on the device you are connecting, match
the type of the other end of the cord to
the aux in on the transmitter (typically

3.5mm).

2. Adjust volume level setting for

transmitter

a. if device you are connecting is a line

level input, set volume control nearer
to maximum

b. if device you are connecting is a mic

level input, set volume control nearer
to minimum

Test and adjust as volume level as

needed.

1

2

21

Receiver won’t turn on (power light doesn’t
turn on)

•Verifythatthepowersupplyispluggedinto

both the receiver and a working wall outlet

• Testwithanotherpowersupply

Receiver keeps going into standby mode
when playing auxiliary audio

• Volumelevelonauxiliaryaudiodeviceisset

too low

Receiver will not "wake up" from standby mode

• Volumelevelonauxiliaryaudiodeviceisset

too low

• Makesuremicrophoneisonandworkingcor­rectly, and the receiver is receiving the signal

Adapto LED keeps flashing on and off

• Thisisnormal.Thelightwillturnonwhen

the Adapto platform is processing the speech
signal. There is nothing you need to do

’Dead spots’ or

microphone crackling/noise

• Verifythatyouarenotblockingeitherthe

emitters on the microphone or the sensors
on receiver or mounted around room

• Ifreceptionisinterruptedornoisywhenfacing

a certain direction, install an additional sensor
in that area of the room (see Installer Guide)

•Ifusingmorethanonemicrophone,verify

that they are not on the same channel

•Rechargeorreplacethemicrophonebatteries

No signal reception (channel indicator light
on receiver is red)

• Checkthatthemicrophoneison

• Checkthatthemicrophoneisnotmuted

(940TM only)

• Verifythatyouarenotblockingeitherthe

emitters on the microphone or the sensors
on receiver or mounted around the room

• Ifreceptionisinterruptedwhenfacinga

certain direction, install an additional sensor
in that area of the room (see Installer Guide)

•Ifusingmorethanonemicrophone,verify

that they are not on the same channel

•Rechargeorreplacethemicrophonebatteries

Feedback (squealing)

• 

Lower the Microphone A or B Volume control(s)
on the receiver

•Makesurethatspeakersaremountedasclose
as possible to the ceiling and to the listening
area; avoid mounting speakers in the teacher’s
primary lecture area

• Positionthemicrophoneclosertomouth

•SelecttheLoworMediumOptiVoicesetting

•Setthegainswitchonthepass-around

microphone to "mid" or "low"

Weak or no output from speaker(s)

• 

Increase t

he Microphone A or B Volume
or Aux-In Audio Volume control(s) on
the receiver, or audio device

• Positionthemicrophoneclosertomouth

• Setthegainswitchonthepass-around

microphone to "mid" or "high"

• Verifythatthespeakershavebeenproperly

installed

High or low pitched whine or hum coming
through speakers

• 

There may be a ground loop with the
system. Install a ground loop isolator (see
Installer Guide)

• Theremaybe"noisy"electricalwiring.Install

an AC line filter (see Installer Guide)

Sensor lights are blinking

• 

This is normal. When the 940R is in standby mode
the sensor LED's will blink every two seconds

Charger light won't come on or is blinking red

• 

Check that the charger is connected to a
working power outlet

• 

The charger can charge only 950H and
940TM microphones with charge contacts.
Refer to page 3, feature 12 to confirm that
your microphone has these contacts.

• 

You may be attempting to charge an
alkaline battery or a rechargeable battery
that has reached the end of its useful
life. Check the battery and replace with a
FrontRow "silver sleeve" rechargeable battery.

15 Troubleshooting

22

16 Regulatory

FrontRow Pro Digital Receiver 940R
FrontRow Pro Digital Transmitter 940TM

Tested to comply with

FCC Standards

FOR HOME OR OFFICE USE

receiver: part 15, subpart B

This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reason­able protection against harmful interference
in a residential installation. This equipment
generates, uses and can radiate radio fre­quency energy and, if not installed and used
in accordance with the instructions, may
cause harmful interference to radio com­munications. However, there is no guarantee
that interference will not occur in a particular
installation.

This product conforms with the
essential requirements of European
Union Directive /EU Directive
2004/108/EC EMC Directive and 2002/95
ROHS Directive. This product can be subject
to interference at our operational frequency
bands of 2.3 and 2.8 MHz.

This product has been cleared by the U.S. Food
and Drug Administration for use by persons
with normal hearing and hearing impairment.

FCC notes

The FrontRow Pro Digital active learning
system is approved by the FCC (Federal
Communications Commission). The use of
the system may be governed by specific FCC
rules and FCC licensing or notifications may
be required. Consult your local FCC office
for detailed information.

Phonic Ear receivers and transmitters, when
required, are approved by the Federal
Communications Commission (FCC) in the
U.S. and Industry Canada. Other government
approvals are available upon request. (Other
international regulations may also apply.)

Any changes or modifications made to any
government-approved element of this instru­ment, without the express approval of
Phonic Ear, Inc. in writing, could void the
user's authority to operate those elements
of the system.

IC notes

This Class B digital apparatus complies with
Canadian ICES-003.

Cet appareil numérique de la classe B est
conforme à la norme NMB-003 du Canada.

The term "IC:" before the radio certification
number only signifies that Industry of Canada
technical specifications were met.

Electrical and electronic
equipment (EEE) contains
materials, components and

substances, that could be
dangerous or detrimental to human health
and the environment if waste electrical and
electronic equipment (WEEE) is not disposed
of correctly. Products marked with the
crossed-out dustbin shown here are electrical
and electronic equipment. The crossed-out
dustbin indicates that waste electrical and
electronic equipment may not be disposed
of with unsorted household waste and that it
must be collected separately.

In developing and manufacturing your Phonic
Ear product, we used high-quality materials
and components that can be reused. Thus,
when disposing of your waste electrical
and electronic equipment, you must use a
collection system designated for this purpose,
regardless of whether you dispose of your
waste at your local waste site or it is collected
from your home. Please contact your local
authority for further information.

© 2012 Phonic Ear Inc. Phonic Ear, FrontRow and the names of Phonic Ear and FrontRow products are trademarks or registered
trademarks of Phonic Ear, Inc. in the U.S. and other countries. Product specifications and accessories subject to change without
notice.

USA/Global

FrontRow
Corporate Headquarters

1690 Corporate Circle

Petaluma, CA 94954-6712
toll-free: 800.227.0735
tel: [phone]
fax: [phone]
web: www.gofrontrow.com

Australia

Phonic Ear

629 Nudgee Road
Nundah Qld 4012

Australia
freecall: 1 800 PHONIC
fax: [phone]
web: www.gofrontrow.com.au

Canada

FrontRow
6950 Creditview Road, Unit 1
Mississauga, ON L5N 0A6
toll-free: 800.340.9894
tel: 905.4 61.53 00
fax: [phone]
web: www.gofrontrow.com

Scandinavia

Phonic Ear A/S
Kongebakken 9
2765 Smørum
Denmark
tel: [phone]
fax: [phone]
web: www.gofrontrow.com
www.phonicear.com

New Zealand

Oticon New Zealand Ltd.
142 Lambton Quay
P.O. Box 9128
Te Aro. Wellington
toll-free: 800 OTICON
toll-free fax: 00800 FAX
OTICON
web: www.oticon.co.nz

United Kingdom

PC Werth Limited
Audiology House
45 Nightingale Lane
London SW12 8SP
tel: [phone]
web: www.soundfield.info

921-31-010 -00/Rev. J 0 112