Fronius Checklist for replacement inverters (Snapinverter) within Warranty [UK] Process Description [EN]
• Look for cracks in the
plastic inverter chassis
• These cannot be
repaired so this damage
requires a new inverter
chassis
• Permanent ink marks
and dents will also need
to be repaired at cost
Damage
RETURN INVERTER WARRANTY CHECKS - SNAPINVERTERS
• Only one central gland
should be present
• Additional glands or drill
holes will invalidate the
warranty
• A new chassis will be
required
Drill Holes
• Check the AC and DC
varistors on the filter
board for visible
damage
• Over voltage faults are
not covered by warranty
• Over voltage protection
should be installed if the
inverter if at risk of
surges
Over-voltage
• If the wrong torques are
applied, there is a risk of
stripping threads
• Arcing to terminal block,
and filter board is
possible if then inverter
is not bolted to the
backplate.
• Water ingress may
occur if bolts are left
loose
Torque settings
• Damage to the screen
including dropped pixels
are not covered by
warranty
• A new RECERBO board
will be required
Display damage
Fronius UK / pv-support-uk@fronius.com / 10.09.2019 - v01
When packing the inverter for return:
Repack the return inverter in the replacement unit’s box.
Ensure the transit cover is fitted and bolted tightly as loose components may be
damaged in transit
Ensure the inverter is bolted to the transit back plate
Securely fit the DATCOM cover to the inverter
Please include the returns paperwork for easy identification
When installing the replacement inverter:
Avoid damaging the replacement unit’s packaging. You will need this for returns
Ensure the transit cover is removed from the replacement unit
Securely fit the original inverter’s front cover to the replacement unit
Ensure the new unit is bolted to the back-plate
Programme the replacement with the correct grid code (usually GB)
Before requesting a replacement inverter, please inspect the unit for the following conditions which are not covered by Fronius Warranty. Technical Support UK can give
details of likely repair charges before you proceed with replacement
Loading...