Frigidaire FFLG3900UW, FFLE3900UW Installation Manual
LAUNDRY CENTER TECH DATA SHEET
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153781311
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This information is intended for Qualied Technicians Only.
Table Of Contents
Washer Diagnostic Mode ....................................................2
Washer Error Codes ...........................................................3
Washer Troubleshooting Tests ............................................4
Washer Error Display .........................................................5
Dryer Diagnostic Mode .......................................................6
Dryer Error Codes .............................................................7
Dryer Error Display ............................................................8
Wiring Diagram - Electric .................................................27
Wiring Diagram - Gas .....................................................28
1
WARNING
The information within this manual is intended for Qualied
Service Technicians Only.
• DO NOT reach into the appliance while the tub or drum is
spinning.
• Disconnect power before servicing machine.
• Certain internal parts are intentionally not grounded and may
present a risk of electric shock only during servicing.
WARNING
Safety items throughout this manual are labeled with a WARNING or CAUTION based on the risk type as described below:
WARNING indicates a potentially
WARNING
CAUTION
hazardous situation which, if not avoided,
could result in death or serious injury.
CAUTION indicates a potentially
hazardous situation which, if not avoided,
may result in minor or moderate injury.
Laundry Center User Interface
FIRE HAZARD
A clothes dryer produces combustible lint. The cabinet interior of
the dryer, lint lter housing, and exhaust duct should be cleaned
approximately every 18 months by a qualied servicer. An excessive
amount of lint build-up in these areas could result in inefcient drying
and possible FIRE. See the Care and Cleaning section of the Use &
Care instructions.
CAUTION
Unless otherwise directed, disconnect electrical current before
servicing.
Washer
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Washer Diagnostic Mode
Entering Washer Diagnostic Mode:
1. Power OFF the unit by either turning the washer cycle selector
knob to CYCLES position (5 o’clock position) or unplugging the
unit.
2. Power back ON the unit by either rotating the washer cycle
selector knob or plugging in the unit.
3. Within 10 seconds of powering up, rotate the knob to the Rinse
& Spin cycle position.
4. Press and hold Wash Temp and CANCEL buttons
simultaneously until a beep is heard and LED lights start to blink
one by one.
USA 1-877-435-3287
Wash Cycle Selector
Wash Cycle Temperature
Wash Cycle Water Level
Wash Cycle START|PAUSE
5
Wash Cycle Cancel
Wash Cycle Advisory Lights
7
Wash Cycle Status
www.electroluxappliances.com
Dryer
Dry Cycle Selector
Dry Cycle Temperature
10
Dry Cycle START|PAUSE
Dry Cycle Cancel
Dry Cycle Advisory Lights
Dry Cycle Status
Exiting Diagnostic Mode:
To exit Diagnostic Mode and return to normal function, either press
and hold the Wash Temp and CANCEL buttons simultaneously
until the LED lights stop blinking or unplug the unit for a 10 full
seconds before plugging the unit back in.
NOTE
The unit will automatically exit Diagnostic Mode and return to
normal functionality if left unattended in diagnostic Mode for
more than 15 minutes.
A11271102 (1803)
Canada 1-800-265-8352
Close Lid
Unbalanced
Washing
START | PAUSE
Close Door
Clean Lint
Drying
Cooling
Done
High
Normal
Low
2
WASHER DIAGNOSTIC MODE
Washer Diagnostic Mode Tests
All tests should be performed with an empty tub. Any items left in the tub will cause a serious out-of-balance situation and potential
damage to the washer as it reaches higher spin speeds.
DIAGNOSTIC ID PROGRAM TEST/ACTIVATED COMPONENT TEST DESCRIPTION
1 Rinse & Spin LED Test, Button Test LEDs illuminate in sequence. Manually test buttons for tone.
2 Soak Lid Lock, Hot Valve and Clutch
3 Light Soil Lid Lock, Cold Valve, and Clutch
4 Colors
5 Heavy Soil Balance Switch
6 Bulky Lid lock, Drain Pump, and Clutch
7 Normal
8 Activewear Lid lock, Hot Valve, and Cold Valve
9 Delicates — — — —
10 Quick Wash Error code history
Lid Lock, Hot valve, Cold Valve, Clutch,
and Motor
Lid Lock, Pressure Sensor, Motor, and
Drain Pump
Lid Locks. Fill water via HOT valve to 140mm. Disengage
the clutch.
Lid Locks. Fill water via COLD valve to 140mm. Disengage
the clutch.
Lid locks. Fill water via HOT and COLD valves to 20mm.
Agitate for 4 mins.
Out of balance switch test. Move the drum against the tilt
switch 2 times in 10 seconds. If tilt switch is working, the
WASHER RED LED, Close Washer Lid LED and Balance
Load LED will be ON simultaneously.
Lid locks. Drain water until empty. Engage and disengage
the clutch 1 time.
Lid locks. Spin for 25 seconds while draining water from
tub.
Lid Locks. Fill water using both HOT and COLD valve for 5
mins. Complete test 6 or 7 to drain water from the tub.
Check last 3 error codes
• If START|PAUSE LEDs are not blinking there is no error.
• If START|PAUSE LEDs are blinking refer to Washer
Error Code Table.
Understanding Error Codes
In Washer Diagnostic Mode, error codes are indicated by a pattern of blinking RED and GREEN LEDs above the WASHER START|PAUSE
button. The LEDs will blink rst RED then GREEN, to provide the two digit error code number. These blinking lights can then be translated
into error codes that are listed in the chart on the following page and can help pinpoint the problem with the washing machine. The number
of times a light blinks corresponds with the digit or character it represents. Blinking 1 through 9 times will represent the corresponding digit.
Blinking 10 times =A, 11=B, 12=C, 13=D, 14=E, 15=F.
An Error Code looks like this:
E 4 2
This letter “E” designates
that this is an Error Code.
Looking at the Washer Error Code Table on the following page, E42 refers to a Door Lock Error.
Error
Code
E42 Door lock device failure No Refer to test (6)
If your washing machine has multiple errors, the display will communicate up to three error codes.
• The GREEN LED light for Done will be illuminated while the rst error code is being communicated.
• The GREEN LED light for Spinning will be illuminated while the second error code is being communicated.
• The GREEN LED light for Rinsing will be illuminated while the third error code is being communicated.
Reset Washer Error Code History in Diagnostic Mode:
Rotate the washer cycle selector knob to the Quick Wash position (position 10) and press and hold Wash Temp and CANCEL buttons
simultaneously until UI stops displaying error code.
Error Description Display
The rst digit is the area of error. This digit
is determined by counting how many times
the LED over the START|PAUSE button
blinks RED. In this example the LED will
blink RED four times.
The second digit is the type of error.
This digit is determined by counting how many times the LED over
the START|PAUSE button blinks
GREEN.
Next Step
Notication
3
2
1
Rinsing
Spinning
Done
WASHER ERROR CODES
Recalling Last Error Code:
From any cycle position, press and hold Wash Temp and CANCEL buttons for 15 seconds to display the last error code.
Washer Error Code Table
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Error
Code
E11 Fill time too long Yes Refer to test (1)
E13 Water leak in tub or in pressure sensor No Refer to test (2)
E21 Water not pumping out fast enough Yes Refer to test (3)
E23 Drain triac error No Refer to test (3)
E24 Drain triac error sensing No Refer to test (3)
E31 Electronic pressure switch error No Refer to test (4)
E32 Pressure sensor calibration problem No Refer to test (4)
E35 Pressure sensor indicates water overll No Refer to test (5)
E41 Control board thinks the door switch is open Yes Refer to test (6)
E42 Door lock device failure No Refer to test (6)
E44 Door closed sensing failure No Refer to test (6)
E45 Line door sensing failure No Refer to test (6)
E51 Motor triac error No Main board failure
E53 Motor triac sensing error No Main board failure
E54 Motor relay error No Main board failure
E91 User interface protocol incongruence error Yes Refer to test (11)
E92 User interface mother board protocol incongruence No Refer to test (11)
E93 Console or main board control problem (incompatible machine conguration) Yes Refer to test (11)
Error Description Display
Notication
Next Step
E94 Main board control problem (incompatible cycle conguration) Yes Refer to test (10)
E97 Console or main board control problem (incompatible cycle conguration) Yes Refer to test (11)
E9C User interface conguration problem Yes Refer to test (11)
EB1 Frequency of power out of limits Yes Refer to test (18)
EB2 Supply voltage too high (incoming voltage) Yes Refer to test (18)
EB3 Supply voltage too high (incoming voltage) Yes Refer to test (18)
EF5 Load unbalanced No Redistribute load and restart
EF6 Control reset No Refer to test (19)
EC6 Clutch error. Clutch positioning timeout reach or failure to stay in desired
position
EC7 Sensing that the clutch triac is out of limits No Clutch mechanism failure
No Clutch mechanism failure
Main board failure
Wire/connection problem
Main board failure
Wire/connection problem
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Test Number Check/Test Activity Steps Correction
WASHER TROUBLESHOOTING TESTS
Test 1 1. Is the incoming water ow normal? Yes, go to step (4).
2. Are the incoming water faucets
turned on?
3. Is the incoming water pressure above
20 psi?
4. Does the ll water continue to enter
the washer?
5. Remove power from the washer. Did
the water ll stop?
6. Replace the pressure sensor. If this did not correct the problem, go to step 7.
7. Replace the main control board.
Test 2 1. Is the washer leaking water? Yes, correct water leak.
2. Is there an air leak in the pressure
sensor system?
3. Replace the pressure sensor. If this did not correct the problem, go to step (4).
4. Replace the main control board.
Test 3 1. Check the drain hose for restrictions. If there is a restriction, correct the problem.
2. Start the washer and check for 120
VAC at the drain pump.
Test 4 Inspect the wiring between the pressure
sensor and the main control board.
Test 5 1. Is the water level above 4.5 inches? Yes, go to step (2).
2. Does water enter the washer continuously?
3. Remove power from washer. Does the
water stop coming in?
4. Replace the pressure sensor switch.
Test 6 1. Is the loading door closed? No, close the door.
2. Can you hear the lock attempt to
close?
3. Check wire connection between door
lock and main control board.
Test 10 Communication problem. Check the
wiring between the main control board
and the motor control board.
Test 11 Communication problem. Check the
wiring between the main control board
and the user interface board.
Test 18 1. Check power in for voltage under
load.
2. Check power wiring to main board. Yes, x wiring or plug to main board.
3. Check wiring to motor board for short
to power or ground.
Test 19 Check wiring to main board. Unplug the
unit for 1 minute and retry.
No, go to step (2).
No, turn water faucets on.
Yes, go to step (3).
No, have customer correct pressure problem.
Yes, check for kinked or blocked incoming water hoses, clean the incoming
water screens. If problem still remains, replace water inlet valve assembly.
Yes - Go to step (5)
No - Go to step (6)
Yes - Go to step (6)
No - Replace the inlet valve assembly. If pressure switch checks good, go to
step (7). If pressure switch checks bad, replace pressure switch.
No, go to step (2).
Yes, correct the air leak problem.
No, go to step (3).
No restriction, go to step (2).
If reading zero, check wiring. If wiring good, replace main control board.
If reading 120 VAC, remove the pump and check for blockage. If blocked,
remove the restriction, if not, replace the pump.
If wiring defective, correct wiring.
If wiring OK, replace pressure sensor. If this does not correct the problem,
replace the main control board.
No, go to step (4).
Yes, go to step (3).
No, check air trap for clog, if not replace the main control board.
No, replace water valve assembly.
Yes, check wiring to valve assembly for shorts. If wiring is good, replace the
main control board.
Yes, go the step (2).
Yes, check the door strike. If good, replace the door
No, go the step (3)
If good, replace door lock. Then if problem is not xed, replace main control
board.
If wiring is bad, correct wiring problem.
If wiring is good, replace the main control board. If the problem is not
corrected, replace the user interface board
If wiring is bad, correct wiring problem.
If wiring is good, replace the user interface board. If the problem is not
corrected, replace the main control board.
Correct supply or branch circuit issues.
No problem go to step 2
No, go to step 3.
Yes, x problem.
No, replace the main board.
If problem is not corrected replace main control.
WASHER ERROR DISPLAY
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Washer Error Display Pattern
The error is displayed with the WASHER START|PAUSE LED lights blinking RED and GREEN for 0.5 secs ON and 0.5 secs OFF with a 4.5
secs. pause between the sequences. The RED blinking LED light indicates the error family and the GREEN blinking LED light indicates the
error code. The LED lights will continue to blink until the user interacts with the unit (the UI should not go to sleep in error condition). The
RED blinking LED lights are shown in BLACK. The GREEN blinking LED lights are shown in GRAY.
Description LED Error Pattern
START | PAUSE
Hot
WASHER
ERROR
To determine an error code, look at the blinking START|PAUSE LED lights only. Additional blinking lights are not needed for determining
an error.
Warm
Cold
Max Fill
Med
Low
Close Lid
Unbalanced
Washing
Rinsing
Spinning
Done
Close Door
Clean Lint
Drying
Cooling
Done
START | PAUSE
High
Normal
Low
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START | PAUSE
High
Normal
Low
DRYER DIAGNOSTIC MODE
Dryer Diagnostic Mode
Entering Diagnostic Mode:
1. Power OFF the unit by either turning the DRYER cycle selector
knob to the CYCLES position (8 o’clock position) or unplugging
the unit.
2. Turn ON the unit.
3. Within 10 seconds of powering up, rotate the knob to the
Quick Dry position.
4. Press and hold DRY Temp and CANCEL buttons simultaneously
until a beep is heard and LED lights start to blink one by one.
5. Press the START|PAUSE button.
Exiting Diagnostic Mode:
To exit Diagnostic Mode and return to normal function, either press
and hold the Dry Temp and CANCEL buttons simultaneously until
the LED lights stop blinking or unplug the unit for a 10 full seconds
before plugging the unit back in.
NOTE
The unit will automatically exit Diagnostic Mode and return to
normal functionality if left unattended in diagnostic Mode for
more than 15 minutes.
NOTE
If the dryer door has been opened and closed, the START|PAUSE
button must be pressed to activate the motor and heater.
Diagnostic Mode Tests
All tests should be performed with an empty tub. Programs not shown do not have associated tests.
DIAGNOSTIC
ID
1 Quick dry Lights/ Buttons test LEDs illuminate in sequence. Manually test buttons for tone.
2 Delicates Motor Motor is driven for 10 mins
3 Activewear Motor, Heater and Thermistor Motor and Heater is driven for 10 mins.
4 Normal — — — —
5 Bulky — — — —
6 Air Fluff — — — —
7 90’ — — — —
8 60’ — — — —
9 30’ — — — —
10 15’ Error code history
PROGRAM
TEST/ACTIVATED
COMPONENT
TEST DESCRIPTION
Check last 3 error codes
• If START|PAUSE LEDs are not blinking there is no error.
• If START|PAUSE LEDs are blinking refer to Dryer Error Codes Table.
Understanding Error Codes
In Dryer Diagnostic Mode, error codes are indicated by a pattern of blinking RED and GREEN LEDs above the DRYER START|PAUSE but-
ton. The LEDs will blink rst RED then GREEN, to provide the two digit error code number. These blinking lights can then be translated into
error codes that are listed in the chart on the following page and can help pinpoint the problem with the dryer. The number of times a light
blinks corresponds with the digit or character it represents. Blinking 1 through 9 times will represent the corresponding digit. Blinking 10
times =A, 11=B, 12=C, 13=D, 14=E, 15=F.
An Error Code looks like this:
E 4 2
This letter “E” designates
that this is an Error Code.
Looking at the Dryer Error Code Table on the following page, E42 refers to a Door Lock Error.
Error
Code
E42 Door closed sensing error Door switch or wiring or sensing circuit on main board failure
If your dryer has multiple errors, the display will communicate up to three error codes.
• The GREEN LED light for Done will be illuminated while the rst error code is being communicated.
• The GREEN LED light for Cooling will be illuminated while the second error code is being communicated.
• The GREEN LED light for Drying will be illuminated while the third error code is being communicated.
Reset Dryer Error Code History in Diagnostic Mode:
Rotate the dryer cycle selector knob to the 15’ position (position 10) and press and hold Dry Temp and CANCEL buttons simultaneously
until UI stops displaying error code.
Error Description Possible Causes
The rst digit is the area of error. This digit is determined by counting how many times the LED
over the START|PAUSE button blinks RED. In
this example the LED will blink RED four times.
The second digit is the type of error.
This digit is determined by counting
how many times the LED over the
START|PAUSE button blinks GREEN.
Drying
Cooling
Done
DRYER ERROR CODES
Recalling Last Error Code:
From any cycle position, press and hold Dry Temp and CANCEL buttons for 15 seconds to display the last error code.
Dryer Error Code Table
Error
Code
E41 Door opened at cycle start Door open
E42 Door closed sensing error Door switch or wiring or sensing circuit on main board failure
E51 Drum motor relay error With line safe relay closed, motor sensing detects voltage on motor
E52 Drum motor start sensing error Motor relay driven but start sensing not congruent
E53 Drum motor centrifugal switch error Motor driven but sensing not congruent
E54 Drum motor sensing error Drum motor relay sensing circuit failure (main board failure)
E61 Heater relay error 1. Heater disconnected (wiring or connector failure)
E63 Heater short error 1. Heater sensing circuit failure (main board failure)
E64 Heater open error 1. Heater sensing circuit failure (main board failure)
E65 Thermostat open Heater thermostat trip
E67 Heater sensing error Heater sensing circuit failure (main board failure)
E71 NTC1 (OPEN) error 1. NTC open/disconnected
E72 NTC1 (SHORTED) error 1. NTC short
E91 User Interface protocol incongruence error User Interface mounted is not compatible with main board connected
E92 User Interface mother board protocol
E93 MCF checksum error Wrong machine conguration le in main board
E94 CCF checksum error Wrong cycle conguration le in main board
E97 Missing program on CTF error Software problem in main board
EB1 Power supply frequency out of range 1. Power supply problems
EB2 Power supply amplitude out of range (too
EB3 Power supply amplitude out of range (too
EB4 Line wiring error Wrong line wiring/connection
EF1 Ventilation blocked error Air ow duct clogged or blocked. Remove debris, clean and check one way vent operation
E9C User Interface conguration checksum error Software problem between main board and User Interface board
EBD Line safe relay short circuit error Line safe relay problem (main board failure)
EBE Line safe error Line safe relay problem (main board failure)
EBF Line safe sensing error Line safe sensing circuit failure (main board failure)
EF6 Safety reset error Main board fault
Error Description Possible Causes
1. Motor short circuit to ground (motor or wiring)
2. Electrical noise
3. Line safe relay problem (main board failure)
4. Motor relay open or short
1. Motor fault
2. Main board fault
1. Motor fault
2. Main board fault
2. Heater failure
3. Heater relay failure (open circuit)
2. Heater failure
2. Heater failure
2. Main board fault
2. Main board fault
incongruence
HIGH)
LOW)
1. Wiring failure
2. User Interface board failure
3. Main board failure
2. Wrong MCF
3. Main board failure
1. Power supply problems - too HIGH VOLTAGE
2. Main board failure
1. Power supply problems - too LOW VOLTAGE
2. Main board failure
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DRYER ERROR DISPLAY
Dryer Error Display Pattern
The error is displayed with the DRYER START|PAUSE LED lights blinking RED and GREEN for 0.5 secs ON and 0.5 secs OFF with a 2.5
secs pause between the sequences. The RED blinking LED light indicates the error family and the GREEN blinking LED light indicates the
error code. The LED lights will continue to blink until the user interacts with the unit (the UI should not go to sleep in error condition).
The RED blinking LED lights are shown in BLACK. The GREEN blinking LED lights are shown in GRAY.
Description LED Error Pattern
START | PAUSE
Hot
DRYER
ERROR
To determine an error code, look at the blinking START|PAUSE LED lights only. Additional blinking lights are not needed for determining
an error.
Warm
Cold
Max Fill
Med
Low
Close Lid
Unbalanced
Washing
Rinsing
Spinning
Done
Close Door
Clean Lint
Drying
Cooling
Done
START | PAUSE
High
Normal
Low
2
3
8
9
10
5
7
11
12
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HOJA DE DATOS TÉCNICOS DEL CENTRO DE LAVADO
9
Esta información está dirigida solo a técnicos cualicados.
Índice
Modo de diagnóstico de la lavadora ..................................10
Códigos de error de la lavadora ........................................ 11
Pruebas de resolución de problemas de la lavadora ...........12
Pantalla de error de la lavadora ........................................14
Modo de diagnóstico de la secadora .................................15
Códigos de error de la secadora .......................................16
Pantalla de error de la secadora .......................................17
Esquema de cableado eléctrico .........................................27
Esquema de cableado para gas ........................................28
Los elementos de seguridad de este manual están marcados con
la etiqueta ADVERTENCIA o PRECAUCIÓN dependiendo del
tipo de riesgo según se describe a continuación:
ADVERTENCIA indica una
ADVERTENCIA
PRECAUCIÓN
situación potencialmente
peligrosa que, de no evitarse,
puede llegar a producir la muerte
o lesiones graves.
PRECAUCIÓN indica una
situación potencialmente
peligrosa que, si no se
evita, podría causar lesiones
personales leves o moderadas.
ADVERTENCIA
La información contenida en este manual está destinada
exclusivamente a técnicos de mantenimiento cualicados.
• NO meta la mano en el aparato si el tambor o la cuba están
girando.
• Desconecte la corriente antes de realizar el mantenimiento de la
máquina.
• Ciertos componentes internos no están puestos a tierra
intencionadamente y pueden suponer un peligro de descarga
eléctrica solo durante el mantenimiento.
ADVERTENCIA
PELIGRO DE INCENDIO
Las secadoras de ropa producen pelusa combustible. Un técnico
de mantenimiento cualicado debe limpiar el interior del cuerpo
de la secadora, la carcasa del ltro de pelusas y el conducto de
salida cada 18 meses aproximadamente. Una acumulación excesiva
de pelusa en estas zonas podría provocar un secado ineciente y
posibles INCENDIOS. Consulte la sección Cuidado y limpieza de las
instrucciones de uso y cuidado.
PRECAUCIÓN
Salvo indicación en otro sentido, desconecte la corriente eléctrica
antes de las tareas de servicio.
Interfaz de usuario del centro de lavado
Arandela
1
Selector de ciclo de lavado
Temperatura del ciclo
de lavado
Nivel de agua del ciclo
de lavado
Inicio/Pausa del ciclo
4
de lavado
Modo de diagnóstico de la lavadora
Acceso al modo de diagnóstico de la lavadora:
1. DESCONECTE la unidad girando el selector de ciclo de lavado a la
posición CYCLES (posición 5 en punto) o desenchufando la unidad.
2. CONECTE de nuevo la unidad girando el selector de ciclo de lavado
o enchufando la unidad.
3. Antes de transcurridos 10 segundos, gire el mando a la posición
del ciclo Rinse & Spin.
4. Puse y mantenga pulsados los botones Wash Temp y CANCEL
simultáneamente hasta que se escuche un pitido y las luces LED
comiencen a parpadear una a una.
EE. UU. 1-877-435-3287
Cancelar ciclo de lavado
Luces de aviso del ciclo
6
de lavado
Estado del ciclo de lavado
www.electroluxappliances.com
Secadora
Selector de ciclo de secado
Temperatura del ciclo
de secado
Inicio/Pausa del ciclo
de secado
Cancelar ciclo de secado
Luces de aviso del ciclo
de secado
Estado del ciclo de secado
Salir del modo de diagnóstico:
Para salir del modo de diagnóstico y volver al funcionamiento normal,
pulse y mantenga pulsados los botones Wash Temp y CANCEL
simultáneamente hasta que las luces LED dejen de parpadear,
o bien desenchufe la unidad durante 10 segundos antes de volver
a enchufarla.
NOTA
La unidad saldrá automáticamente del modo de diagnóstico y volverá
al funcionamiento normal si se deja en modo de diagnóstico sin
supervisión durante más de 15 minutos.
Canadá 1-800-265-8352
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