Limited Warranty Quality Pledge
Warranty effective for equipment manufactured after January 1, 2011.
Dear Customer,
Congratulations on your decision to purchase the most reliable heating and cooling equipment. We are so
confident in our product performance that we back it with the Frigidaire Quality Pledge:
*If the Compressor in your Frigidaire outdoor cooling unit fails to operate during the first ten years of ownership
(one year for models designated by the prefix ES(*) or ET(*)), under normal use and due to a defect in materials
or workmanship, NORDYNE will replace the outdoor unit only.
If the Heat Exchanger in your Frigidaire package gas/electric unit or furnace fails to operate during the first ten
years of ownership(one year for models designated by the prefix KG7*), under normal use and due to a defect in
materials or workmanship, NORDYNE will replace the package gas/electric unit or furnace.
A labor fee up to $250 will be paid to the service company to replace the failed piece of above listed equipment.
You are responsible for the balance of all labor charges.
Exclusions:
This quality pledge limited warranty must be registered within 60 days of the installation or occupancy. If
registration is not completed within 60 days, the quality pledge reverts to 5 years, except for models designated
by the prefix ES(*), ET(*) or KG7* for which there will be no quality pledge if you do not register within this time
frame.
If it is a split system unit, it must be installed at the same time as the Frigidaire manufactured and matched coil
or air handler. The warranty period for the new unit continues from the original installation date of the previous
unit.
The residence must be an owner-occupied, single family dwelling (apartment complexes receive a commercial
warranty - see attached.)
*Note: In the year 2010, air conditioning equipment will no longer be available with R-22 refrigerant. At that time an
outdoor condensing unit replacement will require a system that is compatible with R-410A, the new refrigerant. The indoor
evaporator coil and connecting line set will have to be replaced. The homeowner will be responsible for the expense of
replacing the evaporator coil and line set. In lieu of replacing the evaporator coil and line set, the homeowner can elect to
receive a new R-22 replacement compressor if available.
Please Keep This Information With Your Copy of the
Frigidaire Registration Form
Important Information
Installer’s Name
Phone Number
Purchase Date
Serial Numbers
Outdoor Unit
Indoor Unit
Furnace
To find out about other Frigidaire products,
visit us at www.frigidaire.net
Trademark Frigidaire used under license.
d(f
708773E (Replaces 708773D)
Printed in U.S.A. (11/10)
Warranty effective for equipment manufactured after January 1, 2011
TEN YEAR LIMITED WARRANTY
If any part fails due to a defect in material or workmanship within the Warranty Period (defined below), a replacement part will be provided free of charge except for
the freight costs which are the owner’s responsibility. NORDYNE will not pay for parts purchased in the field from other than a Frigidaire distributor. The owner is
responsible for all labor and refrigerant charges. Replacement parts are warranted only for the balance of the original Warranty Period. The “Warranty Period” is 10 years
(except for heat exchangers which carry a limited lifetime warranty and “E” Series compressor in unmatched systems which carry a 5 year warranty) from the later of
the date of original installation or when the residence is first occupied, if properly documented; otherwise the 10 year period commences on the date of shipment from
NORDYNE, plus sixty days. In order to be eligible for coverage under this warranty, you must register within 60 days of the later of installation or occupancy.
If registration is not completed within 60 days, the Warranty Period reverts to:
5 year parts, 5 year compressor, 20 year heat exchanger
(*)
(*)
ES
/ET
The warranty period is 10 years (except for compressors in unmatched systems which carry a 5 year warranty period) from the later of the date of original installation
or when the residence is first occupied, if properly documented; otherwise the 10 year period commences on the date of shipment from NORDYNE, plus sixty days.
In order to be eligible for coverage under this warranty, you must register within 60 days of the later of installation or occupancy. If registration is not completed within
60 days, the warranty period reverts to 5 year parts.
ACCESSORIES: Frigidaire accessories such as thermostats, whole-home electronic air cleaners and humidifiers, etc. installed as part of the system, are covered
under this 10 year limited parts warranty. The Warranty Period for any accessories added 30 days or more after initial system installation is 1 year. Consumables
related to accessories are not covered.
THIS LIMITED WARRANTY NOT VALID FOR COMMERCIAL USE – SEE BELOW.
CONDITIONS AND EXCLUSIONS:
1. Frigidaire indoor air quality products that can operate without the indoor
furnace, coil or air handler such as stand-alone air cleaners, window air
conditioning and humidifiers are excluded from this limited warranty.
2. The base warranty(i.e. the warranty applicable to unregistered products) is
transferable.
3. The residence must be an owner-occupied, single family dwelling (apartment
complexes receive a commercial warranty - see below).
4. Equipment ordered over the internet, other than from manufacturer, is not
covered.
5. This Frigidaire equipment and/or Frigidaire accessories must be installed by
a licensed or otherwise qualified dealer or contractor, and must be installed
in accordance with NORDYNE’s installation instructions and in compliance
with local codes. Improper installation may endanger the occupants of the
dwelling.
6. This equipment must be operated in accordance with NORDYNE’s operating
instructions provided with each unit. The product must not be misused.
7. The equipment’s rating plate must not be removed or defaced.
8. Failure and replacement caused by contamination from bacteria are excluded
from warranty coverage. Consequential or other damage(s) caused by rust,
brownouts, blackouts, oxidation, corrosion, water, water condition, freezing,
fire, other abnormal environmental conditions or other natural acts are excluded
from warranty coverage. Premature failure due to the use of inferior building
materials such as high sulfur content dry wall, corrosive conditions caused
by location, moisture, etc. are also excluded from warranty coverage.
9. The units must be installed and located in the 50 United States or Canada.
Puerto Rico and Mexico are excluded.
10. This warranty does not apply to parts that fail as a direct result of environmental
influences.
11. This limited warranty does not cover failure due to accident, misuse, abuse,
faulty installation, or adjustments to appliance controls required to adapt the
appliance operation to the structure size, geographic location, or fuel supply,
adjustment to the heat anticipator on the thermostat. NORDYNE does not
guarantee the temperature difference between the inside and outside of the
structure. This limited warranty does not cover normal maintenance, such
as filter replacement, fuses, etc.
12. All equipment requires annual maintenance performed by your servicing
dealer or an authorized service technician. Filter changes and/or cleaning
filters can be performed by you. You or your servicing dealer may be required
to submit proof of annual maintenance, including invoices for materials and
or labor charges associated with the annual maintenance. Lack of annual
maintenance or failure to provide proof of proper annual maintenance may
result in denial of claims under your warranty. You will be responsible for
payments of denied claims due to lack of annual maintenance. NORDYNE
is not responsible for normal maintenance or service or for problems caused
by improper installation, application, or operation of the equipment. We
recommend semi-annual preventive maintenance inspections on the entire
unit and/or accessories by a licensed or otherwise qualified dealer, service
technician, or contractor.
13. Failures to equipment or compressors due to incorrect refrigerants used
outside of manufacturer’s recommendations or failures due to the improper
use of metering devices (i.e. thermal expansion valves) are excluded from
warranty coverage.
14. Equipment that is not a properly matched system per manufacturer’s
recommendations or the Air Conditioning Heating Refrigeration Institute
(AHRI) ratings is only warranted for 5 years.
15. Product registration is not required for the State of California or the Province
of Quebec.
THERE ARE NO OTHER EXPRESS WARRANTIES, EXCEPT AS SET FORTH
ABOVE.
Any implied warranties of merchantability or fitness for any purpose
relating to the parts of the unit shall terminate on the termination dates
of the corresponding express warranties covering said parts. Under no
circumstances shall NORDYNE be liable for incidental or consequential
damages resulting from breach of any express warranty or implied warranty
including the implied warranties of merchantability or fitness for a particular
purpose. However, some states do not allow limitations on how long an implied
warranty lasts and/or the exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This limited
warranty gives specific legal rights, and you may also have other rights which
may vary from state to state.
Buyer protection plans are available through your Frigidaire dealer. This plan
provides you with additional years of service protection including labor. The buyer
protection plan must be purchased and submitted within one(1) year from the
date the equipment was installed. Contact your Frigidaire dealer in your area
for more details.
Instructions to the Owner for Service
To obtain warranty service, you are required to show the servicer a bill of sale
for the equipment or other evidence of purchase to establish the original date of
purchase and proof of ownership. If you suspect a defect in your equipment or
are in need of service, please contact the installer of the unit to obtain assistance.
If unsuccessful, please contact a Frigidaire HVAC dealer or Frigidaire HVAC
distributor in your area. If unable to obtain local assistance, please write or call:
708773E (Replaces 708773D)