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1. Introduction......................................................................................................4
1.1. Description of the product................................................................................... 4
1.2. On the structure and content of this manual ..................................................... 4
2. Important information......................................................................................5
2.1. Warnings, safety measures and ergonomics..................................................... 5
2.2. Information on care and upkeep.......................................................................... 6
2.3. Transportation....................................................................................................... 6
3. Mounting and requirements for the surrounding area .................................7
3.1. Requirements for the surrounding area ............................................................. 7
3.2. Mounting................................................................................................................ 7
4. Connecting the unit and placing it in service................................................8
4.1. Connecting terminal to the power supply .......................................................... 8
4.2. Connecting to the network and ISDN / modem.................................................. 8
4.3. Placing the PC in operation ................................................................................. 8
5. Variants and accessories................................................................................9
6. Troubleshooting...............................................................................................9
7. Technical specifications................................................................................10
8. Warranty .........................................................................................................11
9. Declaration of conformity..............................................................................13
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1. Introduction
1.1. Description of the product
The friendlyway d-sign 12‘’ is a digital signage system for use in enclosed areas. Please read this manual
carefully before placing your terminal in service to avoid improper operation. It is highly recommended to read
chapter ”Warnings, safety measures and ergonomics”. This will help you to prevent possible damage to the
unit and injury to persons due to improper handling.
Subject to technical changes.
1.2. On the structure and content of this manual
The subject-matter of this manual is the friendlyway d-sign 12" in its basic model equipped with a multimedia
PC and LCD display. If you need some information to special facilities of separate device variants or other
accessories, please refer to respective documentation. This document describes how to set up and start up
your terminal, what settings are available on the monitor, and how to conduct routine maintenance. For
operation and maintenance of the d-sign no specific knowledge (computing, electronics, etc) is required.
Otherwise, it is explicitly indicated in the manual.
Danger of electric shock. Before you disassemble the
PC, turn the terminal off and pull the power cord.
Service and upgrade tasks on the PC may only be
performed by trained, professional staff members.
Connect the device to the power supply with the power
connection cord (included with delivery). The device is
ready for operation.
Warning
intended to prevent injury to
persons or damage to property
Useful information
Individual instruction
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2. Important information
2.1. Warnings, safety measures and ergonomics
When setting up the unit and before placing it in service, please make note of the information in
chapter ”Mounting and requirements for the surrounding area”.
• Transport the unit only in its original packaging or in a suitable packaging that ensures it is
protected against bumps and impact.
• If the unit is brought from a cold environment into the room where it will be operated,
condensation may occur. Wait until the unit has reached the temperature of the room and is
completely dry before putting it in operation.
• Make sure that the local power supply does not exceed or fall short of the nominal voltage
range. Check the adjusted nominal voltage of the unit (see ”Connecting terminal to the power
supply” and see the identification plate).
• A safety-tested power line in compliance with the requirements of the country where it is being
used is required for this device. The device can only be connected to a grounded protected
contact socket.
• Make sure that the socket of the device or the protected contact socket of the facility installation
is freely accessible.
• Lay the lines so that they do not create any hazards (danger of tripping) and so that they cannot
be damaged. Read chapter ”Connecting the unit and placing it in service” of these operating
instruction on connecting the device.
• Repairs on the device may only be performed by authorized specialists. Unauthorized opening
or improper repairs may result in considerable hazard for the user (electric shock, danger of fire).
• Proper operation of the device, in accordance with requirements (as per IEC 950/EN60950) is
only ensured if the housing is fully assembled and the rear side covers for installation locations
are in place (electric shock, cooling, fire protection, radio interference).
• Before opening the device, the device must be disconnected from the power supply by removing
the power plug. Follow the instructions and information in these operating instructions if you open
the device.
• Install only system add-ons that comply with the requirements and specifications for safety,
electro-magnetic compatibility and telecommunications terminal device equipment. Installing other
add-ons may violate these requirements and specifications or may damage the system. You can
obtain information about which system add-ons are permissible for installation from your sales
center or from our service department.
• If you install or replace system add-ons that cause defects to the device, the warranty is voided.
• The weight of the device is ca. 5 kg.
• If the unit keeps displaying the same pattern for a long period of time the image may be „stuck”
to the screen. To avoid image sticking it is recommended to use alternating or animated images
or a screensaver. Please see also the display manufacturer's directions.
• Keep this information on hand along with all of the documentation together with the unit. If you
transfer the unit to a third party, please transfer all of the documentation along with it.
• Data lines to peripheral devices must be equipped with adequate shielding.
• If your device is equipped with a DVD-ROM drive, the following applies:
The DVD-ROM drive contains a light-emitting diode (LED), classification in accordance with IEC
825-1:1993:LASER CLASS 1.
• You will find additional safety information in the respective manuals for PC and other
accessories or installation devices (if ordered in addition).
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