Freeflow Spas PASSPORT, LEGEND, CLX, TLX, RLX Owner's Manual

Relaxation You Can Afford to Enjoy

OWNER’S MANUAL

www.freeflowspas.com

SM

TABLE OF CONTENTS

Introduction

Page

1. Table of Contents 2

2. Owner’s Record 3

3. Planning a Location 4

4. A Good Foundation 5

5. Placing the Hot Tub 5

6. Important Safety Instructions 6

7. Safety Precautions 7

8. Electrical Requirements 8

9. Input Voltage Supply 9

10. Control Reference (Legend, Passport, TLX, RLX) 10-12

11. Control Reference (Heat Recovery Systems CLX) 13-14

12. Frequently Asked questions 14

13. Featured Operations 15

14. Fill and Start-up Instructions 16

15. Adding Start-up Chemicals 17

16. Cleaning or Winterizing 18

17. Spa Maintenance 19-20

18. Troubleshooting 21

19. Limited Warranty 22

20. Passport Diagram & Measurements 23

21. Legend Diagram & Measurements 24

22. TLX Diagram & Measurements 25

23. RLX Diagram & Measurements 26

24. CLX Diagram & Measurements 27

• Most cities, counties, states, and countries require permits for exterior construction and

electrical circuits. In addition, some communities have codes requiring residential
barriers such as fencing and/or self-closing gates on the property to prevent
unsupervised access to a pool or hot tub by children. Be sure to check with your local
agencies for specific requirements.

2

Thank you for choosing a Freeflow Spa.

Visit our web site at: www.freeflowspas.com

Owner’s Record

DATE PURCHASED:

DATE INSTALLED:

DEALER: PHONE:

ADDRESS:

TELEPHONE:

Remove door and look in equipment compartment area for label-

SPA MODEL / SERIAL NUMBER:

Please read this “Owner’s Manual” carefully, as it is designed to provide you with the
information you will need to ensure the safe, secure use of your new hot tub.

IMPORTANT: Freeflow Products & Freeflow Spas Incorporated reserves the right to

change specifications or design without notification and without any obligation.

SPA DIMENSIONS

Model Width Length Height Dry Weight

PASSPORT 75 INCHES 75 INCHES 34 INCHES 365 lbs.
LEGEND 78 INCHES ROUND 35 INCHES 350 lbs.

TLX 75 INCHES 75 INCHES 33 INCHES 325 lbs.
RLX 69 INCHES 81 INCHES 31 INCHES 360 lbs.
CLX 66 INCHES ROUND 29 INCHES 195 lbs.

3

PLANNING A LOCATION FOR YOUR HOT TUB

Consider these things when determining where to place your new hot tub.

SAFETY FIRST:

Do not place the hot tub within 10 feet (3m) of overhead power lines. Make sure your hot tub
is positioned so access to the equipment compartment and side panels will not be blocked. Be
certain your installation will meet all city and local safety codes and requirements.

PLANNED USE OF HOT TUB:
How you intend to use your hot tub will help you determine where you should position the hot
tub. For example, will you use it more for recreational or therapeutic purposes? If your hot
tub is mainly for family recreation, leave plenty of room around it for activity and lawn
furniture. If you will use it more for relaxation and therapy, you will probably want to create a
specific mood around the tub.

ENVIRONMENT:
If you live in a climate with a snowy winter and hot summer, a place to change clothes or a
house entry near the hot tub is convenient. A warmer climate may require shade from the hot
sun. Consider placement of trees, shrubs, patio cover or perhaps a gazebo structure to provide
what you will need. Indoor installations require adequate ventilation. When the hot tub is in
use, considerable amounts of moisture are produced. This moisture can damage walls and
ceiling surfaces over time. Special paint is available to resist moisture damage. Remember
that hot tubs periodically require drainage, so plan your environment accordingly.

PRIVACY:
Think of your surroundings during all seasons to determine your best privacy options.
Consider the view of your neighbors when you plan the location of your hot tub.

VIEWS:
Think about the direction you will be facing when sitting in your hot tub. Do you have a
special landscape you will find enjoyable? Perhaps there is an area that has a soothing breeze
during the day or a lovely sunset in the evening.

KEEP CLEAN:
Prevent dirt and foliage from being tracked into your hot tub by utilizing concrete for paths and
access areas. Check the location of spill paths from gutters, trees, and shrubs.

SERVICE ACCESS:
Many people choose to install tile or custom wood around their hot tubs. If you are installing
your tub with custom decorative trimming, remember to allow for access to it for service.
Should you need service, a technician may need to remove the tub’s side panels, or access it
from beneath. It is always best to design special installations so the hot tub can still be moved,
or lifted from the ground.

4

A Good Foundation

Your new hot tub needs a good solid foundation. The area your hot tub sits on must be able to
support the tub, the water in it and those who use it. If the foundation is inadequate, it may
shift or settle after the hot tub is in place, causing stress to the shell or components.

BE AWARE:
Damage caused by inadequate or improper foundation support is not covered by the hot tub
warranty. It is the sole responsibility of the hot tub owner to provide a proper foundation for
the hot tub.

Make sure the foundation where the hot tub is placed drains water away from the hot tub.
Proper drainage will keep components dry from rain and wet weather.

If you choose to install your hot tub indoors, pay close attention to the flooring beneath it.
Always remember a hot tub is filled with water. Choose flooring that will not be spoiled or
ruined from water damage. Check with your contractor to verify your flooring can support the
weight and water spills or splashing from your hot tub.

Your hot tub weight must always be considered when installing your hot tub. If you are
installing it on an elevated wood deck or other structure, it is advisable to consult a structural
engineer or contractor to ensure the structure will support the weight.

IT IS STRONGLY RECOMMENDED THAT A QUALIFIED, LICENSED
CONTRACTOR PREPARE THE FOUNDATION FOR YOUR HOT TUB.

There is a 4” (10cm) minimum depth requirement for a concrete pad.

Placing the Hot Tub

CHECK THE DIMENSIONS OF YOUR HOT TUB

Compare the hot tub dimensions to the width of gates, sidewalks, and doorways along the
delivery route used to bring the hot tub into your yard. It may be necessary for you to remove
a gate or partially remove a fence in order to provide an unobstructed passageway to the
installation location.
Also, keep in mind—if you are using special equipment to place your hot tub into an area it
will be necessary to include those measurements and weights.

PLANNING A DELIVERY ROUTE:

Check the width of gates, doors and sidewalks to make sure your hot tub will pass through
unobstructed. You may need to remove a gate or part of a fence to allow for adequate width
clearance.
If the delivery route will require a 90 degree turn, check the measurements at the turn to ensure
the hot tub will fit.
Check for protruding gas meters, water meters, A/C units, etc., on your home which will cause
obstructions along the delivery path to your yard.
Check for low roof eaves, over hanging branches or rain gutters that could be an obstruction to
overhead clearances.

SPECIAL CIRCUMSTANCES

The use of a crane for delivery and installation is primarily to avoid injury to your hot tub, your
property or to delivery personnel. Your dealer may be able to assist you with the
arrangements. Cranes are not considered “normal delivery” and would need to be a specialty
request.

5

Important Safety Instructions

It is the hot tub owner’s responsibility to read and follow all the instructions and precautions described in this manual.
Failure to do so may result in personal injury. Liability rests with the hot tub owner. Please, make instructions available
for reference by all hot tub users. Some warnings labels have been shipped with your new hot tub.

1. BEFORE OPERATING THE SPA: READ AND
FOLLOW ALL INSTRUCTIONS. SAVE ALL
INSTRUCTIONS.

2. A wire connector is provided on this unit to connect a

minimum No. 8 AWG (8.4mm

2

) solid copper conductor
between this unit and any metal equipment, metal
enclosures of electrical equipment, metal water pipe, or
conduit within 5 feet (1.5m) of the hot tub.

3. DANGER – Risk of Accidental Drowning. Extreme
caution must be exercised to prevent unauthorized
access by children. To avoid accidents, ensure that

children cannot use this hot tub unless they are supervised
at all times.

4. DANGER – Risk of injury. The suction fittings in
this hot tub are sized to match the specific water flow
created by the pump. Should the need arise to replace the
suction fittings or the pump, be sure the flow rates are
compatible.
Never operate the hot tub if the suction fittings are broken
or missing. Never replace a suction fitting with one rated
less than the flow rate marked on the original suction
fitting. Always use, new, virgin, fresh parts in hot tub.

5. DANGER – Risk of Electric Shock. Install unitat
least 5 feet (1.5m) from all metal surfaces. As an
alternative, a hot tub may be installed within 5 feet (1.5m)
of metal surfaces if each metal surface is permanently
connected by a minimum of No. 8 AWG (8.4mm

2

) solid
copper conductor to the wire connector on the power pack
that is provided for this purpose.

6. DANGER – Risk of Electric Shock. Do not permit
any electric appliance, such as a light, telephone, radio, or
television within 5 feet (1.5m) of the hot tub.

7. WARNING – To reduce the risk of Injury:
a. Before using your hot tub, you should measure the water

temperature with an accurate thermometer since the

tolerance of water temperature-regulating devices
varies ± 5º F (±3º C).
b. The water in the hot tub should never exceed 104° F
(40° C). Water temperatures between 100° F
(37º C) and 104° F (40° C) are considered safe for a
healthy adult. Lower water temperatures are
recommended for young children and when hot tub
use exceeds 10 minutes.
c. The use of alcohol, drugs, or medication before or
during hot tub use may lead to unconsciousness with
the possibility of drowning.
d. Individuals using medications should consult their
physician before using the hot tub since some
medications may induce drowsiness, while other
medications may affect heart rate, blood pressure, and
circulation.
e. Individuals suffering from obesity or with a medical
history of heart disease, high or low blood pressure,
circulatory system problems, multiple sclerosis,
thyroid disease, or diabetes should consult their
physician before using the hot tub.
f. Since excessive water temperatures have a high
potential for causing fetal damage during early months
of pregnancy, pregnant or possibly pregnant women
should limit hot tub water temperatures to 100° F
(37º C), you should also consult your physician before
using the hot tub.
g. Heat stroke is a dangerous condition brought about
by excessive heat. It especially affects the very young,
elderly, individuals under the influence of alcohol or
drugs, and those using certain medications. The
symptoms include: sweating, dizziness, nausea, light­headedness, convulsions, increased pulse rate, shallow
breathing, and in the extreme, unconsciousness. If you
suspect heat stroke, get medical help immediately.
Lay the victim on his back, with the head slightly
elevated for easier breathing, and apply ice packs to
the head.
h. Emergency telephone numbers, such as: hospital,
physician, ambulance, paramedics, and the police
should be readily available and posted next to a close­by telephone.

6

SAFETY PRECAUTIONS

DANGER – RISK OF INJURY – READ AND FOLLOW ALL INSTURCTIONS

1. Read, keep, and make these instructions available!

2. Children should be CLOSELY supervised at all

times.

WARNING – RISK OF CHILD DROWNING ­Extreme caution must be exercised to prevent
unauthorized access by children. To avoid accidents,
ensure that children cannot use hot tub unless they
are supervised at all times.

3. DANGER: To avoid the risk of drowning, keep the

filter clean and unclogged. Do not remove the
suction drain cover. Do not modify the suction or
filtration systems.

4. Exercise caution when entering or leaving the hot

tub. When changing positions, be sure of your
footing before applying your full weight, as water
refraction can be misleading and surfaces may be
slippery when wet.

5. Do not stay in the water for extended periods of

time. Set reasonable time limits. Leave the hot tub,
cool down, take a shower, relax, and then return for
another stay.

6. The water in a spa should never exceed 104 ° F (40°

C). Water temperatures between 100°F (37°C) and
104 °F (40°C) are considered safe for a healthy

adult. Lower water temperatures are
recommended for extended use (exceeding 10 to
15 minutes) and for young children.

7. Since excessive water temperature has a high

potential for causing fetal damage during the
early months of pregnancy, pregnant or possibly
pregnant women should limit spa water
temperatures to 100° F (37 ° C).

8. Before entering a spa, the user should measure the

water temperature with an accurate thermometer
since the tolerance of water temperature
regulating devises may vary as much as 5°F (3°C)

.

9. Persons suffering from obesity or with a medical

history of heart disease, low or high blood
pressure, circulatory system problems or diabetes
should consult a physician before using a spa or
hot tub.

10. Never use hot tub alone.

11. Danger- Risk of Injury-

Replace damaged cord immediately.

Do not bury Cord.

Connect to a grounded, grounding type
receptacle only.

Hyperthermia: Occurs when the internal temperature of the body reaches a level several degrees above the
normal body temperature of 98.6°F (37ºC). The symptoms of Hyperthermia include dizziness, fainting,
drowsiness or lethargy.

The effects of Hyperthermia include:

1. Unawareness of impending hazard

2. Failure to perceive heat

3. Failure to recognize the need to exit spa

4. Physical inability to exit spa

5. Fetal damage in pregnant women

6. Unconsciousness resulting in a danger of drowning

Extreme Caution

7

ELECTRIC REQUIREMENTS

DANGER – RISK OF ELECTRIC SHOCK

Installations that do not conform to the following procedures and requirements may expose users to electric shock. Non-conforming
installations will not be covered under warranty.

If installed in the United States, the electrical wiring of this hot tub must meet the requirements of the
National Electric Code (NEC) and any applicable state or local codes. The electrical circuit must be
installed by an electrical contractor and approved by a local building electrical inspection authority.

1. Installations within 5 feet (1.5m) of any metal surfaces must ground the metal surfaces to the hot tub. Use an 8 AWG

(8.4mm2) solid copper wire and attach it to the grounding lug on the power pack, located in the equipment compartment.

2. Only a licensed electrician may install power to the hot tub.

3. Power supply installation must include a suitably rated ground fault interrupter (GFCI) as required by NEC Article 680-42.

The circuit breaker must be dedicated and should not be shared with any other appliances. It must be labeled and easily
accessible to users.

4. The electrical supply for the hot tub must include a suitable rated switch or circuit breaker to open all ungrounded supply

conductors to comply with Section 422-20 of the National Electric Code, ANSI/NFPA 70. The disconnecting means must be
readily accessible to the hot tub’s occupant but installed at least 5 feet (1.5m) from the hot tub water.

5. Power supply lines must be hard wired into the power pack. DO NOT use extension or plug-type cords of any kind. The use

of a shut-off box near the hot tub is also recommended. This box provides a quick and convenient method to shut off power
to the hot tub for emergencies and maintenance.

6. Supply lines must be properly sized as per the NEC (National Electric Code). A ground line must be provided that is as large

as the largest current carrying conductor, but no less than 8 AWG

7. Please open the front cover of the power pack, and follow the instructions and wiring diagram printed on the backside.

8. All 120 VAC powered models must use the provided 15 foot GFCI cord plugged directly into a dedicated grounded wall

outlet. Actual exposed cord length will vary by model but never be less than 10 feet. Never lengthen the supplied GFCI
cord or use an extension cord with it for any reason!

9. CAUTION, 240 VAC POWERED HOT TUBS – These hot tubs must be hard wired to your household electrical service box

only. Do not use an extension cord or any other disconnectable power cord. The use of an extension cord or a
disconnectable power cord is highly dangerous and will void all warranties!

• Wire size must be appropriate per NEC and/or local codes.

• Wire size is determined by length of run from breaker box to spa and maximum current draw.

• THHN copper core wire is recommended.

• All wiring must be copper to ensure adequate connections. Do not use aluminum wire.

• When using wire larger than #6, add a junction box near the hot tub and reduce to short lengths of #6 wire between

the junction box and the hot tub.

CIRCUIT BREAKER REQUIREMENTS

A new GFCI circuit breaker must be used for your hot tub installation. Do not use an existing breaker, as its con dition is unknown.
BREAKER 240 VAC 120 VAC
Capacity 40 amps 20 amps
# of wires 4 3

On 240 VAC systems always use a 4 wire system. ON all systems, the hot tub must be connected to a dedicated GFCI circuit breaker
that is not shared with any other equipment. Do not use extension or plug type cords of any kind.

For 120 VAC to 240 VAC or 240 VAC to 120 VAC conversion instructions see backside of spa pack cover plate for your spa’s
specific instructions.

(8.4mm2). Use copper wiring only.

CONVERSION MUST BE PERFORMED BY A QUALIFIED LICENSED ELECTRICIAN

120 VAC GFCI BREAKERS HAVE AN AUTOMATIC RESET (WHEN EQUIPPED)—IF GFCI DOES

NOT RESET PLEASE CONTACT YOUR DEALER FOR REPAIRS.

8

CONFIGURING SUV 120VAC/240VAC

Input Voltage (120VAC/240VAC Convertible SUV Packs)

This Power System is supplied to utilize a 240V power supply (2 hot wires, a neutral wire, and a ground wire). If
conversion to 120V is required, a jumper wire supplied with the system must be installed between J-16 and J35. Also, dip
switch #10 must be set to the “On” position. A 120V power supply (1 hot wire, 1 neutral wire, and a ground wire) can
then be hard wired to the power input terminal block labeled TB1. Attach the black wire to the terminal marked “Black,”
the white wire to the terminal marked “White,” and the green wire to the terminal marked “Ground.” See conversion
instructions on the wire schematic attached to the back of the power system enclosure cover.
When configured to operate at 120V, the heater is rated at 1.5kW and will heat only during Pump 1 low operation. When
configured to operate at 240V, the heater is rated at 4.0kW and will heat whenever heat is required.

Printed Circuit Board Layout 120V Input Voltage

J16

TB1

WHT
WHT
BLK

GRN

Jumper Wire*

J35

Dip Switches Dip Switches

ON

*Jumper wire attached to rear of power system enclosure

When configuring the output voltages on the FreeFlow SUV System, remember to also consider the amperage of

each component. Be sure that the total amperage draw does no t exceed the capability of the circuit s upply and power to the sys tem.

BLK

RED

GRN

NOTE: All components are 120 volt- motors and ozone units.
Blowers are not provided. Do not covert on circuit board for
individual components.

240V Input Voltage

OFF

Heat Recovery Pack Electrical

If your hot tub has been built with a heat recovery pack from the

factory your hot tub will

also be equiped with a factory installed 120VAC GFCI power cord.

The free15 heat recovery pack is not convertible to 240VAC.

Important note:

9