Freecom Technologies Dual Drive Network Center User Manual

USER MANUAL
DUAL DRIVE NETWORK CENTER
EXTERNAL REMOVABLE DUAL NETWORK HARD DRIVE / 3 .5" / GIGABIT LAN / USB 2.0 HOST
Rev. 037
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FREECOM DUAL DRIVE NETWORK CENTER

Dear user!

Thank you very much for deciding on the Freecom Dual Drive Network Center. The Freecom Dual Drive Network Center offers you easy-to-use network storage possibilities and the facility of using the device as a DLNA/UPnP media server and as a torrent download client.
Please note: this manual is a general manual which is used for several Freecom products. Product pictures shown in this manual may differ from the device you bought.
Freecom Technologies • Germany
www.freecom.com

Contents of the box

Please check the contents of the box. All articles included in this box are listed on the back side of the packaging.

Need assistance? Have questions?

In case you have a question about the use of this product, need information about other Freecom products or need technical assistance, please contact the Freecom Service Center for your country. See www.freecom.com for details.
Freecom offers free unlimited helpdesk support.

Warning !

All rights reserved. The products named in this manual are only used for identification purposes and may be trademarks or registered trademarks of the respective companies. This device was designed for home or office use.
This device is equipment complying with EN55022 class B.
Freecom cannot be made liable for any damages, loss of data or damage following thereof -whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or inability to use this Freecom product, even if Freecom has been advised of the possibility of such damages.
We reserve the right to upgrade our products in keeping with technological advances.
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Table of Contents

General Information
System requirements ............................................................................................................ Page 4
Precautionary measures ......................................................................................................Page 5
Freecom Dual Drive Network Center Setup Overview .............................................Page 6
Chapter
Hardware Installation ...................................................................................................................Page 7
Chapter
Computer Configuration .............................................................................................................Page 9
Chapter
Installation of the application software ................................................................................Page 15
Chapter
Accessing the Dual Drive Network Center............................................................................Page 18
Chapter
Configuration of the Freecom Dual Drive Network Center. ........................................... Page 22
Chapter
Dual Drive Network Center Functions .. ................................................................................Page 24
Chapter
The Freecom Network Storage Assistant .. ........................................................................... Page 51
© 2010 Freecom Technologies
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FREECOM DUAL DRIVE NETWORK CENTER

General Information

Your system needs to meet the following hardware and software requirements for the device to function properly.
System requirements
To use the Freecom Dual Drive Network Center, you will require the following components:
PC:
• Intel Pentium III / AMD Duron 900 MHz or higher
• 256 MB RAM (Vista / 7: 512 MB RAM) or higher
• LAN (1000Base-T full duplex connection recommended)
• CD-ROM drive
• Internet connection for online warranty registration, software updates and downloads
• Operating system: Windows XP, Windows Vista, Windows 7
Mac:
• PowerPC G4/G5 or Intel Mac
• 256 MB RAM or higher
• LAN (1000Base-T full duplex connection recommended)
• CD-ROM drive
• Internet connection for online warranty registration, software updates and downloads
• Operating system: Mac OS X v10.4 or higher
In order to enable immediate use, your Freecom Dual Drive Network Center is pre-formatted and configured as RAID 0. You therefore have the maximum storage space available. If you value maximum data security, we recommend the configuration as RAID 1. In the "RAID 1" mode, your hard disks will be mirrored, so that only half the maximum storage space will be available. If one hard disk fails, your data can then be restored from the second hard disk. Further information on hard disk configuration can be found in Section "Configuration of the hard disks" of this manual.
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FREECOM DUAL DRIVE NETWORK CENTER

Precautionary measures

To ensure that your Freecom Dual Drive Network Center functions properly, please take note of the following precautions. If these are not followed, you may void your warranty and damage the Freecom Dual Drive Network Center.
• Do not drop the Freecom Dual Drive Network Center or expose it to other kinds of sudden mechanical shocks as this may result in data loss and damage to the Dual Drive Network Center.
• Do not use the Freecom Dual Drive Network Center when the ambient temperature is below 10°C or above 35°C.
• If the Freecom Dual Drive Network Center is moved from a cool environment to a warmer environment, please allow the drive to acclimatize to the ambient temperature before operating the device. Failing to do so may lead to condensation within the drive enclosure, which in turn may cause the drive to malfunction.
• Do not place liquids or drinks on the Freecom Dual Drive Network Center. When liquids are spilled and get in contact with the electronics within the drive enclosure, it will damage the drive and will cause the drive to malfunction.
• Do not use the Freecom Dual Drive Network Center in a dusty environment. Dust inside the enclosure may damage the internal electronics and result in drive malfunction.
• Only use the power adapter that was supplied with the Freecom Dual Drive Network Center.
• Opening the Freecom Dual Drive Network Center will void the warranty.
If at any point during installing and/or configuring your Freecom Dual Drive Network Center you need assistance or have questions, please contact the Freecom Support Center for your country. See www.freecom.com for details.
Freecom offers free unlimited helpdesk support.
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FREECOM DUAL DRIVE NETWORK CENTER

Freecom Dual Drive Network Center – Setup overview

COMPUTE RS IN NETWORK
FREECO M DUAL DRIVE NETWORK CENTE R
MODEM & NETWOR K ROUTE R
INTERNE T
COMPUTE R AT
REMOTE LOCATIO N
AUDIO S TREAME R
UPnP/DL NA
VIDEO S TREAME R
HIFIUPnP/DL NA
TV
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Chapter: Hardware Installation

1. 2.
3. 4.
FREECOM DUAL DRIVE NETWORK CENTER
1. Connect the interface cable* to the Freecom Dual Drive Network Center.
2. Optional: Connect the cable of the power supply to the Freecom Dual Drive Network Center and the power supply itself to the socket.
3. Connect the other end of the interface cable* to a network router.
Please note: Your router must be configured as a DHCP server. Further information on
setting up the DHCP server function of your router can be found in the manual of your router.
4. Optional: if your device comes with a power switch, switch on the device before using it.
* Please use the interface cables that come with your device (e.g. USB, eSATA, Firewire, LAN) for connecting
the device to your PC/Mac.
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LED Description

1. LED: HDD 1
2. LED: HDD 2
3. LED:Net work
4. LED: Power
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On Flashing Red Off
Formatted HDD x Unformatted
HDD
Formatted HDD x Unformatted
HDD
Network connection x x No network
Normal mode Data access System fault Device off
x
x
connection
LEDs

Power switch

Please turn the Freecom Dual Drive Network Center off when it is not in use. This conserves electricity and extends the life of the device. The power switch is located on the rear of the Freecom Dual Drive Network Center.
LAN
Reset On/off switch Power supply
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Chapter: Computer Configuration

Check TCP/IP Settings in Windows XP

1. Open "Start" -> "Settings" -> "Control Panel".
2. Double-click on "Network Connections".
3. Right-click on your "Local Area Connection" and select "Properties".
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4. The following screen will appear. Select "Internet Protocol (TCP/IP)" and click on the "Properties" button.
5. In the "General" tab, select "Obtain an IP address automatically" and "Obtain DNS server address automatically".
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Check TCP/IP Settings in Windows Vista / 7

1. Open "Control Panel" -> "Network and Sharing Center".
2. Click on "Manage network connections".
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3. Right-click on "Local Area Connection" and select "Properties".
4. In the "Networking" tab, select "Internet Protocol Version 4 (TCP/IPv4)" and click on "Properties".
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5. In the "General" tab, select "Obtain an IP address automatically" and "Obtain DNS server address automatically".
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Check TCP/IP Settings in Mac OS X

1. Open "System Preferences" -> "Network".
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2. In the "TCP/IP" tab, select "Using DHCP" in the "Configure IPv4" settings.
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Chapter: Installation of the application software

Installation of the Freecom Network Storage Assistant Software (PC)

The Freecom Network Storage Assistant quickly detects and performs the basic setup of your Dual Drive Network Center. When you start it, it displays all Freecom Network devices available in your network and helps you creating network folders.
1. Please insert the Manual & Application CD into your CD/DVD drive. It contains user manuals and software, including the Freecom Network Storage Assistant. Once the CD is inserted, a window should appear automatically on the screen. If this does not happen, please proceed as follows:
2. Open "My Computer".
3. Double-click the CD drive containing the CD. The CD window should now open.
4. Click on "Software Installation" -> "FNS Assistant". The installation starts now. Follow the instructions on the screen, confirm with "Next" in order to continue with the installation. After installation has finished, press "Quit" to exit the menu screen.
5. Start the Freecom Network Storage Assistant by clicking on the "FNSA" icon on your desktop or via "Start" -> "program files".
6. Check the Freecom Network Storage Assistant whether your Dual Drive Network Center was detected. This may take some time. If your Dual Drive Network Center is not immediately detected, click "Search again for available Freecom Network Storage devices" to repeat the search.
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7. For a detailed functional description on the Freecom Network Storage Assistant, please refer to chapter "The Freecom Network Storage Assistant".
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Installation of the Freecom Network Storage Assistant Software (Mac)

The Freecom Network Storage Assistant quickly detects and performs the basic setup of your Dual Drive Network Center. When you start it, it displays all Freecom Network devices available in your network and helps you creating network folders.
1. Please insert the Manual & Application CD into your CD/DVD drive. It contains user manuals and software, including the Freecom Network Storage Assistant.
2. You will now see CD icon on your Mac desktop.
3. Double-click on the CD icon. Click "Start". The CD window should now open.
4. Click on "Software Installation" -> "FNS Assistant". The installation starts now. Follow the instructions on the screen, confirm with "Next" in order to continue with the installation. After installation has finished, press "Quit" to exit the menu screen.
5. Start the Freecom Network Storage Assistant. This can be found in "Applications" -> "Utilities".
6. Check the Freecom Network Storage Assistant whether your Dual Drive Network Center was detected. This may take some time. If your Dual Drive Network Center is not immediately detected, click "Search again for available Freecom Network Storage devices" to repeat the search.
7. For a detailed functional description on the Freecom Network Storage Assistant, please refer to chapter "The Freecom Network Storage Assistant".
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Chapter: Accessing the Dual Drive Network Center

Accessing data via SMB

Server Message Block (SMB) operates as a network protocol mainly used to provide shared access to files between nodes on a network.
Windows
Open Windows Explorer and enter either \\ddnetworkcenter* or \\IP_ADDRESS in the address bar (IP_ADDRESS is the IP address of your Dual Drive
Network Center).
If you have changed the host name or the IP address, please use the new settings. Enter your username and password for accessing the Dual Drive Network Center. If you are logging on as the administrator, you will have access to all folders on the Dual Drive Network Center.
Linux
Open the file browser (Konqueror, for instance) and enter smb://ddnetworkcenter * or smb:// IP_ADDRESS in the address bar (IP_ADDRESS is the IP address of your Dual Drive
Network Center). Enter your username and password for accessing the Dual Drive Network Center. If you
are logging on as the administrator, you will have access to all folders on the Dual Drive Network Center.
Mac OS
Mac OS X Vers.10.4 and higher Select 'Go To' -> 'Connect to Server...'from the menu bar. The Dual Drive Network Center
address is: smb://ddnetworkcenter * or smb:// IP_ADDRESS in the address bar (IP_ADDRESS is the IP address of your Dual Drive
Network Center).
* Factory defaults. If you have changed the host name or the IP address, please use the new settings.
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Click 'Connect'. Enter the workgroup, your username and password for accessing the Dual Drive Network Center. If you are logging on as the administrator, you will have access to all folders on the Dual Drive Network Center.
Note: The group name of the Freecom Dual Drive Network Center is defined under Setup - System in Freecom Dual Drive Network Center configuration menu.
You now need to select a shared folder on the next screen. Press OK to continue. After pressing OK, the Dual Drive Network Center is configured and an icon appears on your computer desktop.
FREECOM DUAL DRIVE NETWORK CENTER
Mac OS X 10.5Mac OS X 10.4
Mac OS X 10.4 Mac OS X 10.5
To access all the Dual Drive Network Center folders that your username has been assigned user privileges, simply double-click this icon.
Mac OS X 10.4
Mac OS X 10.5
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Accessing data via FTP

Note: Not all browsers can upload data via FTP. Those that can include Internet Explorer and Konqueror. We recommend using FTP client software such as WS_FTP, SmartFTP or CuteFTP.
The File Transfer Protocol (FTP) is a standard network protocol used to exchange files over an Internet Protocol (TCP/IP) computer network. The FTP protocol is built on a client-server architecture.

Local access

Enable the FTP Server option. Use any FTP client software or open your browser and enter
ftp://USERNAME:USERPASSWORD@IP_ADDRESS *
or
ftp://USERNAME:USERPASSWORD@ddnetworkcenter *
(IP_ADDRESS is the IP address of your Dual Drive Network Center)

FTP access via the Internet

1. Port forwarding
Forward port 21 to the IP address of your Dual Drive Network Center.
* If you have changed the hostname or the IP address of the Dual Drive Network Center, please use the new
settings here.
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2. Dynamic DNS
Dynamic Domain Name System gives the ability to provide an official DNS name such as www.yourname.com to the dynamic IP address you have gotten from your ISP.
Use any FTP client software or open your browser and enter
ftp://USERNAME:USERPASSWORD@YOUR_INTERNET_IP
or
ftp://USERNAME:USERPASSWORD@YOUR_DYNDNS_HOST.
USERNAME = your username
USERPASSWORD = your user password
YOUR_INTERNET_IP = your WAN IP address
YOUR_DYNDNS_HOST = your Dynamic DNS address
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Chapter: Configuration of the Freecom Dual Drive Network
Center

The Freecom Network Storage Assistant

You can use the "Freecom Network Storage Assistant" to configure the Freecom Dual Drive Network Center. This tool offers the following functions:
Accessing your Dual Drive Network Center web interface
When you click this menu item, the web interface for your Freecom Dual Drive Network Center opens in your default browser.
Adding and removing shared folders
You can assign a drive letter to shared folders on your Freecom Dual Drive Network Center. This allows you to access files more quickly.
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Repeat search for available Freecom Dual Drive Network Center
Click here to repeat the search for your Freecom Dual Drive Network Center if it was not detected during the first search. Please make sure that your network is configured as described in this manual and that all cables are properly attached.
Contact the Freecom Support Center if all cables are connected but your device is still not recognized after several attempts.
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Chapter: Freecom Dual Drive Network Center functions

This section describes the functions of your Freecom Dual Drive Network Center.
Login
Use the "Freecom Network Storage Assistant" to open the web interface of your Dual Drive Network Center, or start your browser and enter
http://ddnetworkcenter
in order to open the web interface.
A login window opens:
Please use the following user name and password to log in for the first time:
User name: admin
Password: admin

Status

If you select this option, you will be shown an overview of your device and network settings, and the hard disk status:
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