Freecom ValueLoader DLT VS80, ValueLoader QDLT VS160 User Manual

ValueLoader™
DLT VS80/DLT VS160
Tape Autoloader
User Manual
6326708-01
Ver. A Rel. 01
This publication is provided “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. This publication may be revised from time to time without notice.
COPYRIGHT STATEMENT
Copyright 2003 by Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.
TRADEMARK STATEMENT
ValueLoader is a trademark of Quantum Corporation, registered in the U.S.A. and other countries. DLTtape and Super DLTtape are trademarks of Quantum Corporation. Products mentioned herein are for identification purposes only and may be trademarks or registered trademarks of their respective companies. All other trademarks are the property of their respective owners.
6207947-00cN 45
Contents
Preface xi
Chapter 1 Installing the ValueLoader 1
Section Overview.................................................................................... 1
Installation Overview ............................................................................2
Understanding ValueLoader Features ................................................ 2
Barcode Reader................................................................................. 3
SCSI Requirements ..........................................................................3
Product Overview............................................................................4
Choosing a Location...............................................................................6
Unpacking the ValueLoader.................................................................7
Identifying ValueLoader Components................................................ 8
Accessories........................................................................................ 8
Installing the ValueLoader into a Rack ............................................... 9
Connecting the SCSI and Power Cables............................................12
Preparing the Host and Verifying the Connection..........................14
Installing the Device Drivers........................................................16
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual iii
Chapter 2 Operating the ValueLoader 21
Section Overview..................................................................................21
Operator’s Panel Overview.................................................................22
LED Indicators................................................................................25
Operator’s Panel Control Buttons................................................ 26
Understanding the Menu Structure................................................... 27
Using Cartridges...................................................................................28
Importing Cartridges.....................................................................28
Exporting Cartridges .....................................................................29
Loading Cartridges........................................................................30
Unloading Cartridges....................................................................32
Write-Protecting Cartridges .........................................................32
Maintaining Cartridges.................................................................33
Cleaning the Tape Drive......................................................................34
Creating an Inventory of Cartridges..................................................36
Chapter 3 ValueLoader Administration 39
Section Overview..................................................................................39
Configuring the ValueLoader............................................................. 39
Resetting the ValueLoader ...........................................................40
Changing the SCSI ID....................................................................40
ValueLoader Operating Modes ................................................... 42
Updating Firmware..............................................................................44
Using a Firmware Upgrade Tape ................................................44
Using SCSI.......................................................................................46
Running the ValueLoader System Test.............................................46
Retrieving Information About the ValueLoader..............................47
Cycle Count.....................................................................................47
View Event Log ..............................................................................47
Firmware Revision.........................................................................48
Chapter 4 Diagnostics and Troubleshooting 49
Section Overview..................................................................................49
Troubleshooting....................................................................................50
Installation Problems.....................................................................50
iv ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Removing Stuck Cartridges ................................................................ 58
ValueLoader Error Codes....................................................................62
Appendix A Technical Specifications 67
Physical Specifications.........................................................................67
Appendix B Customer Support 71
Information Needed for Support .......................................................71
Backup Software Support....................................................................72
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual v
vi ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Figures
Figure 1 Front Panel Controls........................................................... 4
Figure 2 Rear Panel Overview.......................................................... 5
Figure 3 Accessories........................................................................... 8
Figure 4 Rack Kit Components......................................................... 9
Figure 5 Installing Mounting Brackets (Left Side Shown) ......... 10
Figure 6 Installing Rails on Rack (Left Side Shown) ...................11
Figure 7 Sliding the ValueLoader into the Rack Slot, Securing
Figure 8 Attaching SCSI and Power Cables ................................. 13
Figure 9 Operator’s Panel—Drive Empty.....................................22
Figure 10 Operator’s Panel—Drive Loaded ...................................24
Figure 11 Operator’s Panel Menu Structure...................................27
Figure 12 Importing a Cartridge ...................................................... 29
Figure 13 Exporting a Cartridge....................................................... 30
Figure 14 Write-Protecting a Cartridge...........................................33
Figure 15 Removing Mounting Brackets (Left Side Shown)........59
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual vii
Mounting Bracket .............................................................12
Figures
Figure 16 Pull Cartridge Release Lever...........................................60
Figure 17 Installing the Carrier ........................................................61
viii ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Tables
Table 1 Location Criteria .................................................................6
Table 2 LEDs.................................................................................... 25
Table 3 Control Buttons .................................................................26
Table 4 Troubleshooting...............................................................52
Table 5 Error Codes........................................................................ 63
Table 6 Physical Specifications .....................................................67
Table 7 ValueLoader Specifications ............................................. 68
Table 8 ValueLoader Environmental Specifications..................68
Table 9 Tape Drive Specifications ................................................69
Table 10 Media Specifications.........................................................70
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual ix
Tables
x ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Preface
This chapter describes the ValueLoader User Manual’s audience, purpose, organization, document conventions, and product safety.
Audience
Purpose
This user manual is designed and written for end users and field service engineers.
The purpose of this manual is to provide end users with the following information:
ValueLoader™ DLT VS80/DLT VS160 description and specifications.
ValueLoader installation and configuration
Tape cartridge description and general overview
ValueLoader operation
Troubleshooting
Customer-replaceable components
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual xi
Document Organization
This manual is organized as follows:
Chapter 1, Installing the ValueLoader
- This chapter describes
ValueLoader features, accessories, and installation tasks.
Chapter 2, Operating the ValueLoader
- This chapter describes the front panel menu structure, menu tree, and drive and tape operations.
Chapter 3, ValueLoader Administration
- This chapter describes how to configure the ValueLoader, upgrade firmware, and retrieve ValueLoader information.
Chapter 4, Diagnostics and Troubleshooting
- This chapter describes how to identify and troubleshoot ValueLoader problems and resolve error conditions.
Appendix A, Technical Specifications
- This appendix describes ValueLoader environmental, operational, drive, and media specifications.
Appendix B, Customer Support
- This appendix list support
information for the ValueLoader.
xii ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Notational Conventions
This manual uses the following conventions to designate specific elements:
Note: Notes emphasize important information related to the
Caution: Cautions indicate potential hazards to equipment
Warning: Warnings indicate potential hazards to personal
Customer Support
main topic.
and are included to prevent damage to equipment.
safety and are included to prevent injury.
For information on support or to access our “Frequently Asked Questions” database, visit our Web site.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual xiii
xiv ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Chapter 1
1Installing the ValueLoader
Section Overview 1
This section describes the following:
Installation Overview
Understanding ValueLoader Features
Choosing a Location
Unpacking the ValueLoader
Identifying ValueLoader Components
Installing the ValueLoader into a Rack
Connecting the SCSI and Power Cables
Preparing the Host and Verifying the Connection
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 1
on page 2
on page 2
on page 6
on page 7
on page 8x
on page 9
on page 12
on page 14
Installing the ValueLoader Installation Overview
Installation Overview 1
Installing the ValueLoader consists of the following steps, which are explained in more detail later in this section.
1 Choose a location for the ValueLoader (page 6).
2 Unpack and check the ValueLoader for shipping damage
(page 7
3 Identify the accessories that come with the ValueLoader
(page 8
4 Install the ValueLoader in a computer rack or select a table or
desktop near the host server (page 9
5 Shut down, turn off, and remove power from the server and all
devices attached to the server (page 12
).
).
).
).
6 Attach the SCSI cable to the ValueLoader and server’s SCSI
host adapter (page 12
7 Attach the power cable to the ValueLoader and plug in the
power cable to the nearest power outlet (page 12
).
). Power the
ValueLoader on to ensure it passes the power-on self test.
8 Set the SCSI ID for the ValueLoader, if necessary (page 14.
9 Set up the host and verify the connection (page 14).
Understanding ValueLoader Features 1
The ValueLoader is a SCSI-2 low-voltage differential (LVD) data storage device that incorporates a DLT VS80 or DLT VS160 tape drive, and eight tape slots. The ValueLoader operates as a single SCSI device with two Logical Unit Numbers (LUNs), one for the tape drive (0) and the other for the ValueLoader robotics (1).
2 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Installing the ValueLoader
Understanding ValueLoader Features
The DLT VS80 ValueLoader uses up to eight DLTtape™IV data cartridges, providing a maximum formatted capacity of 640 gigabytes (GB) and a sustained data transfer rate as high as 360 MB per minute, assuming a 2:1 compression ratio.
The DLT VS160 ValueLoader uses up to eight DLTtape VS1 data cartridges, providing a maximum formatted capacity of 1280 GB and a sustained data transfer rate as high as 960 MB per minute, assuming a 2:1 compression ratio.
The ValueLoader is compatible with most operating systems and environments that support the SCSI interface, but requires either direct support from the operating system or a compatible backup application to take full advantage of its many features.
Barcode Reader 1
Your ValueLoader may have come equipped with an optional barcode reader. The barcode reader is enclosed in a plastic housing that protrudes out of the rear panel of the ValueLoader, just above the SCSI connectors. The barcode reader automatically scans each cartridge in the carousel upon power up, after a reset, or when a Re-inventory command is issued. (See Creating an Inventory of
Cartridges on page 36 for instructions.) Beyond that, there is no
user interface with the barcode reader via the front panel operator controls or LCD display. The information from each label is stored in memory and available through SCSI to the computer’s operating system or backup application upon request.
If utilizing the barcode reader, you must insert a barcode label into the slide-in slot on the front of each cartridge. These labels must conform to ANSI/AIM BC1-1995, Uniform Symbology Specification Code 39. A set of bar code labels is included with the ValueLoader. Refer to our Web site for information on obtaining additional barcode labels.
SCSI Requirements
The ValueLoader incorporates a wide SCSI-2, LVD SCSI bus, but
1
may also be attached to a single-ended (SE) SCSI bus. Make sure your SCSI host adapter or controller supports these standards. If you connect the ValueLoader to an SE SCSI bus or if there are SE devices attached to the same SCSI bus, the autoloader’s
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 3
Installing the ValueLoader Understanding ValueLoader Features
performance is limited to the maximum data transfer speed and maximum cable lengths of the SE bus. The ValueLoader is NOT compatible with a standard differential (Diff) or high-voltage differential (HVD) SCSI bus. The ValueLoader is compatible with a narrow (50-pin) SCSI bus using a customer-supplied 68-pin to 50­pin adapter that terminates the unused 18 pins. These adapters are sometimes labeled high-byte termination.
Product Overview 1
Figure 1 Front Panel Controls
1Power switch
2 Import/Export slot
4 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Figure 2 Rear Panel Overview
Installing the ValueLoader
Understanding ValueLoader Features
3 Front panel LEDs
4 Front panel LCD screen
5 Control keys
Note:
The arrows in the figure indicate screws that need to be removed to remove the top cover. In addition to the screws pictured, there are three on each side panel.
1 68-pin SCSI connectors
2Fan vent
3 Power connector
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 5
Installing the ValueLoader Choosing a Location
Choosing a Location 1
Table 1 Location Criteria
Choose a location that meets the following criteria (see appendix A for more specifications):
Requirement Description
Standalone requirements
Rack requirements Standard 19-inch rack with 2U of clearance.
Room temperature 10-35° C (50-95° F)
Power source AC power voltage: 100-127 VAC; 200-240 VAC
Select a location that is flat, sturdy, level, and close to a host server. Do not place the ValueLoader on the floor or other carpeted surface.
Caution: Do not place the ValueLoader on its
side or upside down or stack items that weigh more than 15 kg (33 lbs) on top of the ValueLoader.
Line frequency: 50-60 Hz
Note: Locate the AC outlet near the
ValueLoader. The AC power cord is the product’s main AC disconnect device and must be easily accessible at all times.
Weight 10 kg (22 lbs)
Air quality Minimal sources of particulate contamination.
Avoid areas near frequently used doors and walkways, stacks of supplies that collect dust, printers, or smoke-filled rooms.
Caution: Excessive dust and debris can
damage tapes and tape drives.
6 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Installing the ValueLoader
Unpacking the ValueLoader
Requirement Description
Humidity 20-80% RH
Clearance Back: Minimum of 15.4 cm (6 inches)
Front: Minimum of 30.8 cm (12 inches)
Sides: Minimum of 5.08 cm (2 inches)
Unpacking the ValueLoader 1
Before you begin, clear a desk or table so that you can unpack the ValueLoader. You also need to select an open 2U computer rack location or a desktop location near the server that is to be the host for the ValueLoader.
Caution:
If the room temperature you are working in differs from the shipping or storage temperature by 15° C (30° F) or more, let the ValueLoader acclimate to the surrounding environment for at least 12 hours before opening the shipping carton.
Unpack and inspect the ValueLoader for shipping damage by doing the following:
1 Clear a table or desk so that you have room to unpack the
ValueLoader.
2 Inspect the shipping box for damage. If you notice any
damage, report it to the shipping company immediately.
3 Open the shipping box and remove the accessories package.
Set the accessories package aside for now.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 7
Installing the ValueLoader Identifying ValueLoader Components
4 Lift the ValueLoader and padding out of the box and place it
on the work surface, top facing up.
Caution: Placing the ValueLoader on its side, on end, or
5 Carefully remove the shipping padding from the left and right
sides of the ValueLoader. Then remove the bag from the ValueLoader.
Note: Save the packing materials in case you need to move
upside down can cause permanent damage to the unit.
or ship the ValueLoader in the future.
Identifying ValueLoader Components 1
Accessories 1
Figure 3 Accessories
8 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Figure 4 Rack Kit Components
Installing the ValueLoader
Installing the ValueLoader into a Rack
1 SCSI cable
2SCSI terminator
3Power cable
4 Marketing and regulatory
information
5 Quick Start Guide
Installing the ValueLoader into a Rack 1
The ValueLoader fits all standard 19-inch racks, taking up 2U of space. To install the ValueLoader into a rack, you need to install the mounting brackets on both sides of the ValueLoader and the rails in the selected rack location.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 9
Installing the ValueLoader Installing the ValueLoader into a Rack
To install the ValueLoader, follow these steps:
1 Use a screwdriver to remove the two screws near the front on
each side of the ValueLoader.
2 Using the screws you removed in step 1, secure one mounting
bracket (from the rack kit) to each side of the ValueLoader, as shown in figure 5
Figure 5 Installing Mounting Brackets (Left Side Shown)
.
3 Using the screws and clip nuts from the rackmount hardware
package, secure one rail to each side of the rack in the location in which you plan to install the ValueLoader.
Be sure to secure both the front and rear of each rail to the
rack. The rails extend to fit a variety of rack depths.
The correct orientation of the left rail is shown in figure 6
Repeat for the right rail.
10 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
.
Figure 6 Installing Rails on Rack (Left Side Shown)
Installing the ValueLoader
Installing the ValueLoader into a Rack
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 11
4 Slide the ValueLoader onto the rails and secure the mounting
bracket to the rack using the screws and clip nuts from the rackmount hardware package, as shown in figure 7
.
Installing the ValueLoader Connecting the SCSI and Power Cables
Figure 7 Sliding the ValueLoader into the Rack Slot, Securing Mounting Bracket
Connecting the SCSI and Power Cables 1
To connect the SCSI and power cables to the ValueLoader, follow these steps:
1 Shut down and turn off the selected server. Turn off all
attached accessory devices, such as printers and other SCSI devices. Remove the power cables from the server and all attached accessories.
Caution: Failure to remove the power cables from these
devices could result in damage to the ValueLoader.
2 Attach one end of the SCSI cable (included in the accessory kit)
to one of the connectors on the rear panel of the ValueLoader. (See figure 8
12 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
.)
Installing the ValueLoader
Connecting the SCSI and Power Cables
3 Attach the other end of the SCSI cable to the connector on the
SCSI host adapter or to the connector on the previous device on the SCSI bus.
Note: If the supplied SCSI cable does not fit the connector
on your SCSI host adapter, you either have an incompatible SCSI host adapter or you need to purchase a cable adapter. Contact your service representative or your SCSI host adapter manufacturer for information.
4 Attach the terminator to the remaining SCSI connector on the
rear panel of the ValueLoader (if the ValueLoader is the last or only device on the SCSI bus). Otherwise, attach the cable to the next device on the SCSI bus. Make sure that the last device on the SCSI bus is properly terminated.
Figure 8 Attaching SCSI and Power Cables
5 Attach the female connector on the power cable to the power
connector on the rear panel of the ValueLoader.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 13
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