Franklin Wireless R774 User Manual

4G LTE Mobile Hotspot
User Guide
i
Table of Contents
Table of Contents .......................................................................................................................... ii
Get Started ................................................................................................................................. 1
Your 4G LTE Mobile Hotspot at a Glance................................................................................ 2
Insert Your 4G LTE SIM Card & Battery ................................................................................ 4
Power Your 4G LTE Mobile Hotspot On and Off ..................................................................... 5
Activate Your 4G LTE Mobile Hotspot .................................................................................... 5
Using Your 4G LTE Mobile Hotspot............................................................................................ 6
Connecting to Your 4G LTE Mobile Hotspot............................................................................ 6
Opening the Web Browser Interface ........................................................................................ 7
4G LTE Mobile Hotspot User Interface .................................................................................... 7
Graphic Color LCD & Icons ................................................................................................... 7
Buttons ................................................................................................................................ 8
4G LTE Mobile Hotspot UI Operation ..................................................................................... 8
Your 4G LTE Mobile Hotspot Web Browser Interface ................................................................12
Browser Interface ...................................................................................................................12
Opening the Browser Interface ...............................................................................................12
Landing Page .........................................................................................................................12
Connecting to the Network ................................................................................................ .....14
Navigating Web UI menu .......................................................................................................14
Device & Network Menu ........................................................................................................14
General Device and Network Information ............................................................................15
4G LTE Device and Network Information ..........................................................................16
3G Device and Network Information ..................................................................................17
Check Usage Menu .................................................................................................................18
Wi-Fi Menu ...........................................................................................................................19
Wi-Fi Profile.......................................................................................................................19
Connected Devices ..............................................................................................................20
Settings Menu ........................................................................................................................22
Connection Options ............................................................................................................22
ii
Network Setting ..................................................................................................................23
Security Setting ..................................................................................................................25
VPN Passthrough ...............................................................................................................26
Advanced Settings ..............................................................................................................26
General Settings .................................................................................................................26
Updates ..............................................................................................................................29
Help Menu .............................................................................................................................32
About .................................................................................................................................32
User Guide .........................................................................................................................33
Regulatory Information ................................................................................................................34
Appendix 1: Glossary ..................................................................................................................37
iii
Get Started
Congratulations on your purchase of the Franklin Wireless 4G LTE Mobile Hotspot. This section
gives you all the information you need to set up your device and service the first time.
With the Franklin Wireless 4G LTE Mobile Hotspot, you can access high speed wireless data network provided by your 4G LTE wireless operator. The built-in Wi-Fi tethering function allows you to share up to 10 times faster than 3G connection with other Wi-Fi equipped devices such as laptops, tablets, smart phones, and more.
Franklin Wireless 4G LTE Mobile Hotspot Features
Connect to 4G LTE high-speed wireless data networks with fall-back to 3G CDMA
service when necessary
Easy-to-use Web User Interface Graphic Color LCD User Interface Data Usage display Alert message (SMS)
This section contains information on getting started:
Your 4G LTE Mobile Hotspot at a Glance Insert Your 4G LTE SIM Card & Battery Power Your 4G LTE Mobile Hotspot On/Off Activate Your 4G LTE Mobile Hotspot Account Information and Help
1
Your 4G LTE Mobile Hotspot at a Glance
4G LTE Mobile Hotspot Quick Start Guide
Battery Pack
Travel Charger
USB Cable
6
5
1
2
3
4
Pouch
The Franklin Wireless 4G LTE Mobile Hotspot package includes:
The 4G LTE Mobile Hotspot Components:
2
Components
Functions
Description
Color LCD display
6 icons /
4 display lines for
alphanumeric character
display
The display has (6) icons on the top, including signal strength, 4G/3G service indicator, alert message, roaming indicator, connected devices, and battery status. Under the icon line, the display has a display area for (4) lines of alphanumeric character display. To save power, the display automatically turns off in 20 seconds unless any function key is pressed by users.
Charging status LED
Red/Green
When the battery is being charged, the LED illuminates a red light. When the battery is fully charged, the LED color changes to green.
Micro USB Connector
Connect the charger cable to the micro USB port to charge the battery.
Alert / Clear Button
Press once
Press & Hold
Press once to display alert messages. Press and hold the button to delete the message displayed.
Usage Button
Press once
Press & Hold
Press once to display data usage information. Press and hold to reset the data usage information.
Power Button
Press & Hold
Press and hold the button to turn on or to turn off your 4G LTE Mobile Hotspot
Button/Connector
Description
SIM card slot
The 4G LTE SIM card is installed here.
Battery compartment
The battery is installed in the compartment.
Master reset button
Insert a paper clip into the hole and press and hold to reset the device to factory settings.
Battery removal divot
Lift the battery cover here
3
Insert Your 4G LTE SIM Card & Battery
Please ensure that a 4G LTE SIM card and a battery have been inserted prior to use.
1. Lift and open the battery cover.
2. Insert the SIM card as shown in the picture below.
3. When inserting the battery, align the battery contacts with the contacts in the battery compartment
and slide the battery into the battery compartment.
4. Replace the cover, and press the four sides of the battery cover until it clicks into each notch.
5. Connect the one end of the USB cable to the travel charger and also connect the other end of the USB
cable to the micro USB port on the bottom side of your 4G LTE Mobile Hotspot.
6. Plug the travel charger into the appropriate electrical outlet to charge the battery. The charging status
LED will be lit red while charging the battery. The LED color will change to green when the battery is fully charged.
Note: Before you use the device, be sure to charge the battery fully until the charging status LED turns
green.
Important: Only use the batteries and the chargers that have been approved by Franklin Wireless.
The warranty is not valid with any damage caused by other batteries and chargers.
4
Power Your 4G LTE Mobile Hotspot On and Off
Press and hold the Power Button ( ) on the side of your 4G LTE Mobile Hotspot until the LCD turns on and displays the power-on logo.
To turn off the device, press and hold the Power Button ( ) again until the LCD starts to display the power-off logo.
Activate Your 4G LTE Mobile Hotspot
When you receive 4G LTE Mobile Hotspot, it may or may not be activated and ready to use. If
you purchased your 4G LTE Mobile Hotspot at your carriers store, it is probably activated and
ready to use.
If you received your 4G LTE Mobile Hotspot in the mail and it is for a new service account or a
new line of service, it is designed to activate automatically. Just insert the 4G LTE SIM card into
the SIM slot beneath the battery.
If you received your 4G LTE Mobile Hotspot in the mail and you are activating a new 4G LTE
Mobile Hotspot for an existing number on your account (you’re swapping devices), simply
remove the SIM card from the old device and insert it into the SIM slot on the new 4G LTE
Mobile Hotspot.
Note: If you are having any difficulty with activation, contact your carriers Customer Service.
5
Using Your 4G LTE Mobile Hotspot
This section contains information on your device’s connection and LCD user interface.
Connecting to Your 4G LTE Mobile Hotspot
Opening the Web Browser Interface
4G LTE Mobile Hotspot User Interface
4G LTE Mobile Hotspot UI Operation
Connecting to Your 4G LTE Mobile Hotspot
Now, you’re ready to connect your computer or other Wi-Fi capable devices to your 4G LTE Mobile Hotspot using a Wi-Fi connection.
1. Power on your computer, tablet or Wi-Fi device and power on your 4G LTE Mobile Hotspot.
The power-on logo will appear on your 4G LTE Mobile Hotspot LCD window. After displaying the power-on logo, your 4G LTE Mobile Hotspot will search for available 4G LTE or 3G services. The LCD window will display messages and service icons when connected to 4G LTE or 3G networks. Your 4G LTE Mobile Hotspot will broadcast a Wi-Fi network signal.
2. Use the Wi-Fi manager (Windows) or the AirPort menu bar (Mac OS) to connect to the Wi-Fi signal
from your 4G LTE Mobile Hotspot.
Note: Methods connecting your device to a Wi-Fi network may vary depending on your computer and its operation system. For Windows, select “View Available Wireless Network” on the notification area. For Mac OS, select the AirPort icon located on the menu bar. If you have any problems in setting up your Wi-Fi connection to your computer, please refer to the computer help documentation.
3. Select the Wi-Fi signal named “Franklin 4G Hotspot XXXX” where XXXX is the last four digits of
Wi-Fi MAC ID of the device.
4. Once you are connected to the Wi-Fi network, your 4G LTE Mobile Hotspot is connected to the
internet.
Important: Your Wi-Fi Password is NOT pre-configured. Upon your first connection to the Wi-Fi network from your 4G LTE Mobile Hotspot, immediately change the Wi-Fi security settings to secure your connection security.
1. Type http://192.168.10.1 into the address window and press Enter.
2. See “the Wi-Fi menu” on the page 19 of this manual for more information.
6
Opening the Web Browser Interface
Icons
Name
Description
Signal
Strength
More bars indicate a stronger network signal.
Battery
The longer green bar inside the battery outline indicates more battery power remaining. When the remaining battery power becomes very low, the battery outline will blink and a warning message will display.
Connected
Device
When multiple Wi-Fi devices are connected to the device, the number of connected devices is displayed next to the connected device icon.
Alert /
Message
The alert message icon will display when there are messages from the network or alert messages from the 4G LTE Mobile Hotspot.
/
4G LTE
/3G
A 4G or 3G icon displays according to the network your 4G LTE Mobile Hotspot is connected to.
Roaming
This icon appears when the device is roaming.
To use the Web browser interface, open the Web browser on your computer, tablet or Wi-Fi device and type http://192.168.10.1 into the web browser address window and press Enter or Return.
Go to “Your 4G LTE Mobile Hotspot Web Browser Interface” on the page 12 to see details of Web Browser Interface features.
4G LTE Mobile Hotspot User Interface
Your 4G LTE Mobile Hotspot has a graphic color LCD window and three functional buttons for user interaction. The LCD window displays various icons and text messages to show device status. The three functional buttons allow you to control the device functions and messages displayed on the LCD window.
Graphic Color LCD & Icons
The LCD window can display 6 different icons and 4 lines of text messages.
7
Buttons
Buttons
Names
Description
Alert / Message
Displays or controls messages that are received or self-generated.
Data Usage
Checks wireless data usage and to reset the data usage information.
Power
Powers the device on/off.
Device States
Buttons
Icons / Text
Description
Power on
Press and hold
button for 2
seconds
The power-on logo plays. Your 4G LTE Mobile Hotspot starts searching for available networks.
Power off
Press and hold
button for 2
seconds
The power off logo displays. Your 4G LTE Mobile Hotspot powers off.
Your 4G LTE Mobile Hotspot has three buttons located on the right upper side of the device.
4G LTE Mobile Hotspot UI Operation
The LCD window and buttons provide you with your 4G LTE Mobile Hotspot network service status and other important information.
8
No 4G LTE SIM card or SIM card error
No 4G LTE SIM
card found
A 4G LTE SIM card is either missing or there was an error reading the SIM card. Insert or replace the 4G LTE SIM card
Searching for a network signal
Searching for
network
Your 4G LTE Mobile Hotspot is searching for network service. Only the connected device and battery icons appear.
Service status
When a 4G LTE service is acquired, the signal strength icon & 4G service icons will display. The Date/Time/ Banner text also displays. The default banner is Franklin Wireless. You can edit and personalize the banner from the Web User Interface by going to: Setting > Advanced Settings > General Settings > Banner Setting.
When 4G LTE is not available and 3G service is acquired, the signal strength icon & 3G service display. The Date/Time/Banner text also displays.
Data usage display
Press button once.
2.52 MB used Since
09/ 07/2012
Press button once to display the data usage.
The “xxxx MB used since [date] message appears for 10 seconds and returns to the main screen unless the
button is pressed again to return to the main
display.
9
Data usage reset
Press and hold
button for 2
seconds.
Reset usage?
Yes: hold down
for 2 sec
No: press
While the data usage is displayed, press and hold button for 2 seconds. A warning message will display,
press button once to keep current usage data and to return to main display or press and hold button
for 2 seconds again to reset the data usage to zero.
Note: The usage data is measured by your 4G LTE
Mobile Hotspot for your reference only. Franklin’s data usage accounting may slightly differ.
Alert message display
Press button once.
[1/2] 0 9/ 12/12 09:19pm
You have used
90 % of
wireless data
allowance until June 30 .
The message icon appears when your 4G LTE Mobile Hotspot has an alert message or a network generated
messages (SMS). Press button once to display the first message. Press button again to display the
next message. Each message has the header in the form of [message no./ the total number of messages] [received date & time]
Alert message browsing
Press button once
End of
Messages
Each time button is pressed, messages display one by one in the order of occurrence or arrival. After displaying the final message, “End of Massage” is
displayed. Press button again to return to the main screen
Alert message delete
Press and hold
button for 2
seconds.
Delete msg?
Yes: hold down
for 2 sec
No: press
When a message is displayed, press and hold for 2 seconds to delete a message. Once the warning
message appears, press and hold button for 2 seconds again to confirm deletion or press button
once to revert deleting and move to the next message or to the main screen.
Connected device icon display
When there are multiple devices connected through
Wi-Fi to your 4G LTE Mobile Hotspot, the connected device icon displays with the number of connected devices.
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