How it Works
Franklin Wireless
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C801
User Manual
38 pgs997.03 Kb0

Franklin Wireless C801 User Manual

C801 4G Router
User Guide
Table of Contents
Introduction ................................................................................................................................................... 1
Get Started .................................................................................................................................................... 3
Device Setup ................................................................................................................................................. 7
Wiring your C801 ........................................................................................................................................ 10
Settings ....................................................................................................................................................... 12
Connection Settings ....................................................................................................... 13
OOB Settings ................................................................................................................. 14
Remote Management ..................................................................................................... 16
LAN Settings .................................................................................................................. 17
Firewall Settings ............................................................................................................. 18
4G LTE Settings ............................................................................................................. 19
APN ................................................................................................................................ 20
SIM ................................................................................................................................. 21
Advanced ....................................................................................................................... 22
Preferences .................................................................................................................... 23
Web Interface ................................................................................................................. 23
Software Update ............................................................................................................ 24
Backup and Restore ....................................................................................................... 25
System Logs................................................................................................................... 26
Appendix ..................................................................................................................................................... 29
Safety and Notices ...................................................................................................................................... 33
Important Notice ............................................................................................................. 33
Safety and Hazards ........................................................................................................ 33
RF Exposure Statement ................................................................................................. 34
Introduction
Item
Description
Windows 7, 8, 10
The following topics describe the basics of using this guide and your new broadband device.
Before You Begin
Thank you for purchasing your new C801 4G Router! The following topics explain how best to use this g ui de to get the most out of your broadband device.
Before Using Your Device
Read Safety and Notices thoroughly for proper usage. Accessible services may be limited by subscripti on contract conditions.
Guide Usage Notes
Note that most descriptions in this guide are based on your device's default settings at the time of purchase.
Screenshots and Key Labels
Screenshots and Key labels are provided for refe rence only. Actual windows, menus, etc. may diff er in appearance.
Other Notations
In the user guide, the broadband device may be ref erred to either as "C801," "router," or "device".
Compatible Operating Systems (OS)
The table below outlines the compatible operating systems (OS) for your device. Use outside thes e environments may affect performance. Addit ional factors (hardware, connected peripherals, inst al led applications, etc.) may also affect performance.
● For computer support, OS version upgrade inform ation, etc., see the corresponding
manufacturer's product support documentation.
● The information for operating system (compatible OS) listed below is the current information for
your device sold as of Jan.2018.
Compatible operating systems (OS)
Mac OS 10.5 or later Android 2.1 or later
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Item
Description
Chrome 36.0 or later
Internet Explorer 8.0 or later
Compatible browsers
Firefox 3.1 or later Safari 5.0 or later
Package Contents
See below for details on everything you will find in t he box for your C801.
● C801 4G Router
● A pair of external antennas
● AC Adapter
● Get Started Guide
● Important Information Booklet
Additional Information
The following list describes additional information before you begin using your C801.
● Your broadband device accommodates software updat es. Always use the latest sof tware.
● Note that connection speeds may drop or connect i ons may be disabled depending on line traffic
or connection environments.
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Get Started
The following topics give you all the information y ou need to set up your device and wireless service for the first time.
Parts and Functions
Learn your device's primary parts and functions.
Device Layout
The following illustration outlines your device's primary external features and buttons.
Frontal View
Si
de View
3
Rear View
Part
Description
SIM card slot
Install the SIM card.
Micro USB port
Power on device by plugging in micro USB to devi ce and A C
Reset button
Located on the side of device. Press and hold until all lights blink to External antennas
Attach provided antennas to the sides of device for optimal speeds.
Serial port
Connect the serial cable to utilize the Out of Band Feat ure.
LAN port (PoE Compatible)
Connect one end of ethernet cable here and other end to desired
WAN port (PoE Compatible)
Connect one end of ethernet cable here and other end to desired
LED Light Indicators
Indicates the status and activity of y our router.
adapter end to power outlet
power cycle your device. (Device must be On when pressing reset button.)
device depending on your network.
device depending on your network.
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LED Light Indicators
Icon
Description
Green : Power On
No Light : Power Off
Red : No service
Yellow : Moderate Service Area
Green : Good Service Area
Green (Solid) : WAN connected. No data transm ission.
Green (Blink) : WAN connected. Data is being transferred.
No Light : WAN not connected
Green : LAN connected
No Light : LAN not connected
The LED Light Indicators on the front of the device will show the status of C801’s power, signal strengt h, WAN activity, and LAN activity.
Data Transfer Volume and Transfer Speed
Wireless Mode Maximum Downlink Speed Typical Downlink Speed
4G/LTE 150 Mbps 50 Mbps
Note: Actual speeds depend on several factors, including network conditions.
SIM Card
The SIM card is an IC card containing your device's p hone number and other customer information.
Note: Your device's SIM card is preinstalled.
Handling a SIM Card
Keep the following in mind when handling a SIM card.
● Customer is responsible for any damage caused by inserting the SIM card in another-brand IC
card reader, etc. The company is not responsible in s uch case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
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● Avoid applying labels. May damage the SIM card.
● See instructions included with the SIM card for handling.
● The SIM card is the property of the company.
● The SIM card is replaceable (at cost) in case of loss/ damage.
● Return the SIM card to the company when cancelling subscription.
● Returned SIM cards are recycled for environmental purposes.
● Note that SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on the SIM card.
The company is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend s ervice if your SIM card or device (SIM card
inserted) is lost or stolen. For details, contact Customer Service.
● Always power off the broadband device before inserting or removing the SIM card.
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Device Setup
The following topics outline basic features and oper ations of your device.
Install and Remove the SIM card
Please make sure power is off when installing or remo ving the SIM card. Locate the SIM slot which is on the right side of the device and follow the steps below:
1) Install the SIM card
a) Insert SIM card into SIM slot, notch end first and gold co nt acts facing down. (Refer to engraving next to the SIM slot)
b) Gentl y insert the SIM into the slot until you hear a click.
2) Remove the SIM card
a) Gentl y push the SIM card until you hear a click. b) The S IM card will now be sticking out for you to remove.
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Attach Antennas
a) Ali gn the antennas with the antenna posts which are locat ed on the sides of the device. b) Twi st the antennas on and make sure they are secure. c) You may carefully adjust the antenna to improve si gnal .
Power Device On or Off
1) Power your device on
Option 1: Using the included AC Adapter
Plug in the AC Adapter to the power outlet and plug the m i cro USB end to the C801’s micro USB port, which is located at the back of the device. Once connected, a green light will appear above the power icon.
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Option 2: Use a PoE (Power over Ethernet) connection
Note: The C801 can be powered through Ethernet cable connected to a PoE power source such as PoE injector, PoE enabled router etc... When powered through Ethernet cable, you don’t need to connect t he AC adapter to C801.
Connect PoE powered Ethernet cable to either WA N or LA N port as needed for your network. Once powered On, a green light will appear above the power icon on the device.
2) Power your device off
Your device will power off once AC adaptor or PoE connect i on is unplugged.
Restart Your Device
If you are experiencing problems with your device, try restart i ng your device by unplugging the power cord and plugging it in again after a few seconds.
Note: If you are still experiencing problems, locate the Re set button on the side of the device. Press and hold while device is On until the front LED lights start bl inki ng to power cycle the dev ice.
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