Franklin Wireless C773 User Manual

C773 User Guide

4G LTE Broadband Wireless 11n

CPE Router

Franklin Wireless C773 (O) User Guide

www.franklinwireless.com

Version 1.4.3 / 08.06.2013

respective owners.

Contents

Chapter 1 C773 Overview

General Features ----------------------------------------------------------------------------------------------------- 4

What’s in the box? ------------------------------------------------------------------------------------------------- 4

Components ---------------------------------------------------------------------------------------------------------- 5

Service Status Indicator (LED) Description ------------------------------------------------------------------------ 6

Network Access ------------------------------------------------------------------------------------------------------ 7

Chapter 2 Getting Started

Installing the 4G LTE SIM Card ------------------------------------------------------------------------------------ 8

Installing the Antenna ----------------------------------------------------------------------------------------------- 9

Charging the battery ------------------------------------------------------------------------------------------------ 9

Hooking up your telephone --------------------------------------------------------------------------------------- 11

Plug-in the Power Adapter and Turn on the device------------------------------------------------------------ 11

External Antenna for Voice Call Service and GPS--------------------------------------------------------------- 12

Activating your device ------------------------------------------------------------------------------------------------- 13

Connecting to the Router --------------------------------------------------------------------------------------------- 15

WPS Configuration --------------------------------------------------------------------------------------------------- 16

Device Specification ----------------------------------------------------------------------------------------------------18

Chapter 3 Browser Interface and Settings for Wi-Fi and LAN service

Login ---------------------------------------------------------------------------------------------------------------------19

Home Screen Menu---------------------------------------------------------------------------------------------------- 19

Quick Setup Menu --------------------------------------------------------------------------------------------------- 20

Statistics Menu ------------------------------------------------------------------------------------------------------- 20

WWAN Menu --------------------------------------------------------------------------------------------------------- 21

LAN Menu -------------------------------------------------------------------------------------------------------------- 23

Wireless Menu -------------------------------------------------------------------------------------------------------- 26

Firewall Menu --------------------------------------------------------------------------------------------------------- 30

Content Sharing Menu ---------------------------------------------------------------------------------------------- 30

System Menu ---------------------------------------------------------------------------------------------------------- 34

Chapter 4 Interface and Settings for Voice Call Service

User Menu ------------------------------------------------------------------------------------------------------------- 35

Ring / Sound Menu -------------------------------------------------------------------------------------------------- 36

Tools Menu ------------------------------------------------------------------------------------------------------------ 37

Time Menu ------------------------------------------------------------------------------------------------------------ 38

Setting Menu ---------------------------------------------------------------------------------------------------------- 39

Chapter 5 Troubleshooting

Troubleshooting ----------------------------------------------------------------------------------------------------- 41

Chapter 6 Glossary

Glossary --------------------------------------------------------------------------------------------------------------- 45

Chapter 1

C773 Overview

General Features

· 4G LTE High-Speed Wireless Data

· LAN (RJ-45) and Wi-Fi Connectivity

· Home Phone Voice Connectivity (RJ-11)

· Manage Wired and Wireless Network Activity

· An Easy-to-use web-based interface that allows you to manage, monitor, and customizes your LAN, Wi-Fi and

4G LTE connection.

· Advanced Antenna Design

· External Antenna Port for Voice Call Service and Standalone GPS

What’s in the box?

The following items are included:

· C773Router

· 1050mAh Standard Lithium Ion Battery

· A/C Power Adapter

· Quick Start Guide

· RJ-45 Ethernet LAN Cable

· RJ-11 POTS Telephone Line Cable

Components

Front Panel Back Panel

ⓐ Power LED

ⓑ LAN LED

ⓓ Power On/Off Button

ⓔ Battery Cover

ⓕ RJ-11 POTS Telephone Line Ports (1-2)

ⓖ RJ-45 Ethernet LAN Ports (1-4)

ⓗ A/C Power Connector

ⓘ Reset Button

ⓙ WPS Button

ⓚ CDMA Extension Antenna Port (MCX Connector Type)

ⓛ LTE Secondary Antenna

ⓜ LTE Primary Antenna

ⓝ GPS Antenna Port (MCX Connector Type)

ⓞ USB Port

Service Status Indicator (LED) Description

LED Indicator

Description

Remark

LED

Color

Solid/Blinking

Power

No Light

Device is powered off

Solid

Low battery(battery bar level = 1)

Battery is critically low. Please plug in

immediately.

Blinking

External power removed

Please plug in, otherwise battery power will

be consumed.

Solid

Low battery(battery bar level = 2)

Solid

Battery bar level = 3+ bars

Indicator is green when fully charged.

LTE

No Light

Device is powered off

Solid

No service or Inactive

Solid

Week Signal

LTE service is available

Green

Solid

Good Signal

Wi-Fi

No light

Radio off

Blinking

In WPS operation

Used for Wi-Fi pairing.

Solid

Radio on

LAN[1..4]

No light

No connected LAN users

Solid

Connected User

LEDs indicate whether users 1-4 are active.

Voice Mail

No light

No voice mail

Where supported

Solid

Voice mail is available

Where supported

Voice Call

No light

Device is powered off

Solid

No service or Inactive

Solid

Week Signal

Voice service is available

Blinking

Conversation in progress

Solid

Good Signal

Blinking

Conversational progress

Network Access

· 4G Mobile Broadband with LTE*

- Download speeds of up to 100 Mbps

- Upload speeds of up to 50 Mbps

· 3G Mobile Broadband with EVDO Rev.*

- Download speeds of up to 3.1 Mbps.

- Upload speeds of up to 1.8 Mbps.

· 2G Voice Call service with 1xCDMA.*

-Incoming and Outgoing Voice Call Service

· Wi-Fi 802.11b/g/n

- 802.11b/g/n – speed of up to 11 Mbps/54 Mbps/150 Mbps

*All Speed are theoretical and are dependent on actual network conditions

Chapter 2

Getting Started

To get started, take the following steps before you set up C773.

① Install the 4G LTE SIM card. (See “Install the 4G LTE SIM Card “, Page 8)

② Install the Antennas. (See “Install the Antennas”, Page 9)

③ Insert and charge the battery. (See “Insert the battery”, Page 9)

④ Hooking up your telephone. (See “Hooking up your telephone“, Page 11)

⑤ Plug-in the Power Adapter and turn on the device. (See “Turn on the device“, Page 11)

⑥ Activating your device (See “Activating your device”, Page 13)

⑦ Connect the device to your computer using Wi-Fi or LAN. (See “Connecting to the Router“, Page 15)

Installing the 4G LTE SIM Card

To install your SIM card, follow these steps.

① Insert your SIM card into the UPPER 2ndslot.

② The SIM card MUST remain in the SIM card slot when in use.

Note

•If you ever need to remove your SIM card from your router, gently press the SIM card inward to release it, and

remove from the slot.

Installing the Antennas

To install the antennas, follow these steps.

① Align the antennas with the antenna posts on the C773 router as shown below.

② Mount the antennas on the antenna posts, and ensuring the connection.

③ Swivel the antennas in any direction, in order to better fix the antennas, please check your router placed.

Note

• These two external antennas are required for proper 4G service, and therefore position these antennas on right angle

to each other for the best 4G signal reception.

Charging the battery

① Open the battery door at the back panel of C773 router.

② Insert a new battery which the plus (+) and minus (-) marking match the markings in the battery

compartment.

③ Close the battery door.

Note

• When the AC adapter is connected then the battery will charge automatically.

• The battery power can supply power for voice calling service in case of power outage or emergency. The Wi-Fi and

LAN service will be disabled during battery powered operation.

Battery Tips

Warning!

· Use only Franklin Wireless approved batteries and chargers with your device.

· Failure to use a Franklin Wireless approved battery and charger may increase the risk that your device will

overheat, catch fire, and/or explode resulting in property damage, serious bodily injury, and/or death.

Battery life can vary based on the network, signal strength, temperature, features enabled, and accessories you use.

l If you connect your device to your computer using the A/Adapter cable, the battery will charge.

l It normally takes at least 3 hours to fully charge the battery with an A/Adapter.

l New batteries or batteries stored for a long time may take additional time to charge.

l When charging your battery, keep it near or below room temperature.

l Never expose batteries to temperatures below 32°F (0°C) or above 113°F (45°C).

l Never leave the device in an unattended vehicle due to uncontrollable temperature variations.

l It is normal for batteries to gradually weaken and require longer charging times.

l If you notice a change in your battery life, it is may be time to purchase a new battery.

Hooking up your telephone

① Plug in your telephone into RJ-11 port 1 or port 2 as shown below.

Plug-in the Power Adapter and Turn on the device

① Connect the Power Adapter to the C773 router and plug the Power Adapter into an outlet.

② Press the Power On/off button.

Power Adapter

Power On/Off Button

External Antenna for Voice Calling Service and GPS

The C773 router has an integrated internal antenna for the Voice Calling Service and GPS., however if you want to use

an external antenna for any reason, you can utilize the external antenna ports (MCX- micro coaxial female antenna not

included).

How to Connect External Antenna for Voice Call Service (Note: Antenna not included or required for standard

operation)

① See ANT3 label on the upper left side of the

back panel of your router.

② Check the antenna port which is a MCX type

antenna port.

③ Plug your extension cable or antenna.

< 1xCDMA Extension Port - Female Type >

Connect External Antenna for GPS Service (Optional)

① See ANT4 label on the upper right side of the

back panel of your router.

② Check the antenna port which is a MCX type

port.

③ Plug your extension cable or antenna.

< GPS Extension Port - Female Type >

Activating your device

Activating LTE Data Service

① After inserting your SIM card, power up the C773 router, and connect the router with your PC (LAN or Wi-Fi).

② Open your Web browser and enter http://192.168.1.1/ into the address window of your browser, Enter your

username and password in the Login dialog. (See more detail in Chapter 4)

③ Once connected, check the ‘USIM State’ in the WWAN menu.

A. If your SIM card did not activate properly, you will see the USIM State as ‘Inactive’ as shown below.

B. If your SIM card activated correctly, you will see the USIM State as ‘Active’ as shown below.

Warning

If your SIM card did not come pre-activated or you need to re-activate your SIM card, you may need to:

A. Go to your network operator’s retail store.

B. Contact your network operator’s customer service department.

In case of using damaged SIM cards, locked SIM card or no SIM Card, you will see following Web UI.

Activating Voice Call Service

① Connect your telephone into the C773 router.

② Hook off your telephone handset.

③ Press the dial button to “*228”in order to dial up the activation system of your network operator.

④ When the activation process is done, you should hear a voice message from your network operator system.

Warning

If the activation process did not complete or you were unable to make a Voice Call service please:

A. Go to your network operator’s retail store.

B. Contact your network operator’s customer service department.

Connecting to the Router

Please connect your computer to the C773 router if you haven’t already.

Wi-Fi connection

① Turn on your computer and turn on the C773 router. The router’s LTE ( ) LED should be solid green or

orange, indicating the device is in service and ready to connect. The C773 router broadcasts its own wireless

network.

② On your computer, use the Wi-Fi manager (Windows) or the AirPort menu bar icon (Mac OS X) to connect

wirelessly to the C773 router’s wireless network.

③ The steps to connect to a Wi-Fi network may vary depending on your operating system, native Wi-Fi

application, or third-party software used. Generally, you click an icon in the Windows notification area where

you can select View Available Wireless Networks, or click the Airport icon in the menu bar on a Mac. If you

are unfamiliar with wireless networking on your computer, consult the computer’s help system.

④ Select your C773router’s network name (Franklin CPE XXXX Secure, where XXXX are digits unique to your

device), click Connect, and type in your password. Your network name (SSID), and Wi-Fi/Admin passwords

are on the back of your device as well as in the Quick Start Guide.

LAN Connection

① Plug in the Ethernet Cable to connect your computer and the C773 router’s LAN ( ) LED should be solid

blue, indicating the detection for the Ethernet Cable Connection.

② The C773 router uses Standard TCP/IP properties for DHCP (Dynamic Host Configuration Protocol) and should

connect immediately without any user action. If you need to use a static IP address you will need to change

the settings IP settings using advance options (see the next section).

Voice Connection

① Plug in the RJ-11 Cable to connect your telephone, The router’s Voice( ) LED should be solid green or

orange, indicating the device is in service and ready to use Voice Call Service.

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Franklin Wireless C773 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual