What Matters Most, ASCEND and Weekly Compass are registered trademarks, and
Franklin Planner and Franklin Planner Edition are trademarks of Franklin Covey Co.
Palm Computing, Graffiti and HotSync are registered trademarks, and Palm VII, Palm
V, Palm III, PalmPilot, Palm OS, Palm, the Palm Computing platform logo, the Palm VII
logo, the Palm V logo, the Palm III logo, and the PalmPilot logo are trademarks of Palm
Computing Inc. or its subsidiaries. Microsoft and Windows are registered trademarks
and Outlook and Windows CE are trademarks of Microsoft Corporation. All other
brand and product names mentioned in this manual are trademarks of their respective
companies.
DISCLAIMER AND LIMITATION OF LIABILITY
Franklin Covey assumes no responsibility for any damage or loss resulting from the use
of this manual. Franklin Covey assumes no responsibility for any loss or claims by third
parties which may arise through the use of Franklin Planner Software for Windows or
other software associated with the Palm III organizer. Franklin Covey assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction,
repairs or battery replacement. Be sure to make backup copies of all important data on
other media to protect against data loss.
3.5" Software Diskettes Available
Franklin Planner Software for Windows is supplied on a CD-ROM disc. If you do not
have access to a CD-ROM drive for your computer, you may obtain 3.5" diskettes. Call
(801) 975-9999 between 8 am and 5 pm Mountain Time, Monday through Friday to order 3.5" diskettes.
Page 2 Handbook for the Palm V™ Organizer
Contents
About This Book......................................................................................9
Important Information for Upgraders
Automatic or Manual Installation of
What Matters Most™ Applications...............................................10
Chapter 1: Introduction to Your Palm V™ Organizer........................11
Getting to know your Palm V organizer..........................................11
What is a Palm V organizer? ..........................................................11
A Word about Franklin Planner Software....................................12
System requirements .......................................................................12
Welcome to the Palm V™ connected organizer. This handbook is
designed to help you get up and running quickly on your organizer.
It describes all you need to know about how to use your Palm V
organizer and the applications that come with it.
It walks you through:
Locating all the parts of your organizer
■
■Viewing and entering data
■Using your organizer with your computer
■Personalizing your organizer with your own preference settings
After you become familiar with the basic functionality of your
organizer, you can use the rest of this handbook as a reference for less
common tasks, for maintaining your organizer, and also as a source of
information if you have problems operating it.
About This BookPage 9
!
Important Information for Upgraders
If you are upgrading from ASCEND® 97 or an earlier version of
Franklin Planner™ Software for Windows® to either Franklin
TM
Planner
Outlook
Automatic or Manual Installation of
What Matters Most
If you have “hard reset” your Palm V or are using a new Palm V that
has not been synchronizing with any desktop organizer, the Franklin
Covey applications contained in this package will be installed
automatically during the first HotSync operation that you conduct.
However, if you have been synchronizing your Palm V with ASCEND
97 or an earlier version of Franklin Planner Software, and you are
upgrading to either Franklin Planner Software 7.2 or to the Franklin
Planner for Microsoft Outlook, you must use the Palm Install tool to
install the Franklin Covey applications on your Palm device.
Software 7.2 or to the Franklin PlannerTM for Microsoft®
TM
, there are a few items to be aware (and cautious) of:
™
Applications
For more information on the What Matters Most collection of Palm
applications, including more complete information on automatic or
manual installation of the applications on your Palm V organizer, see
the booklet entitled What Matters Most Applications for the Palm Computing Platform that came with your Palm V.
Page 10 Important Information for Upgraders
Chapter 1
Introduction to Your
Palm V
This chapter explains the physical buttons and controls on your
Palm V™ connected organizer, how to use your organizer for the first
time, and how to use HotSync
organizer and Franklin Planner™ Software for Windows.
™
Organizer
®
technology to synchronize your
Getting to know your Palm V organizer
What is a Palm V organizer?
With your Palm V organizer, you will no longer have trouble getting
to meetings and appointments on time, remembering people’s names
and personal details, or tracking all the items on your To Do list. Your
organizer can help you improve your track record in all these areas,
both at work and at home.
You can enter all your scheduled events in Date Book, and set an
alarm to remind you of important meetings. You can view scheduled
events by the day, week, or month, and you also have an agenda view
for displaying current events and To Do items at the same time. Keep
all your contact names, addresses, phone numbers, and other details
in Address Book, so you can find them as soon as you need them. Add
your tasks to To Do List, prioritize them so you don’t overlook them,
and assign them a due date.
To make sure you don’t lose any of this important information, you
can synchronize your data with Franklin Planner Software on your
computer so you always have a backup copy. You can set different
levels of security for your organizer so unauthorized eyes cannot view
your data.
When you are out of the office, track your expenses for your expense
reports; then transfer the data to your computer to print it out. You can
write, edit, and view your e-mail, and then synchronize your e-mail
with your desktop E-Mail application when you return to your office.
Chapter 1Page 11
A Word about Franklin Planner Software
Franklin Planner desktop software comes in two “flavors” — Franklin
TM
Planner
Franklin Planner
instructions in this manual are designed for use with the Franklin Planner
Edition
Windows
Franklin Planner™ Software for Windows is a standalone desktop
„
computer application that is included with your Franklin Planner
Edition
replicates and adds to the features of the paper-based Franklin
Planner with a powerful and easy-to-use desktop computer
program that you can use to synchronize with your Palm V.
Franklin PlannerTM for Microsoft® OutlookTM is a series of add-on
„
applications that take advantage of the calendaring and scheduling
capabilities of Microsoft Outlook 98 and 2000. The Franklin
Planner for Microsoft Outlook is sold separately from the Franklin
Planner Edition of the Palm V.
Software for Windows® (included in this package), and the
TM
for Microsoft® OutlookTM (sold separately). The
TM
of the Palm VTM organizer and Franklin PlannerTM Software for
®
.
TM
of the Palm VTM. Franklin Planner Software for Windows
Whether you choose to use Franklin Planner Software for Windows or
the Franklin Planner for Microsoft Outlook, you will be able to take
advantage of the What Matters Most time and life management
system from Franklin Covey. Combining What Matters Most with
your Palm organizer makes it much more than just a system for
keeping track of tasks, appointments, notes, and addresses—your
Palm organizer becomes a tool to help you to proactively set and
achieve goals that help you achieve what truly matters most to you in
your own life.
System requirements
To install and operate Franklin Planner Software, your computer
system must meet the following requirements:
Minimum requirements
„Windows 95. 98 or NT
„486 or Pentium processor
„8 MB RAM minimum (16 MB recommended)
25 MB available hard disk space
„
„CD-ROM drive
„One available serial port
Page 12 Chapter 1
Required for certain features
9600 baud or faster modem (28,800 baud recommended)
„
Internet SMTP/POP3 or other MAPI compliant messaging
„
software (required to use e-mail)
Web browsing software such as Netscape or Internet Explorer
„
Internet access
„
„Windows-compatible printer
„Infrared communication device
Macintosh compatibility
You can connect your organizer to your Macintosh using the Palm
MacPac, available from Franklin Covey (sold separately — see “For
Additional Palm V Organizer Accessories” on page 212 for ordering
information). If you do this, you will not be able to use Franklin
Planner Software to synchronize with the Palm V, but will need to use
the Palm Desktop software.
Upgrade Information
If you already own a Palm Computing® handheld organizer, we
recommend that you install the version of Franklin Planner Software
that comes with your new Palm V organizer into the same folder as
your current version of Franklin Planner Software or ASCEND 97.
When you install the new version in the same folder as the previous
version, all your data is preserved. If you use another personal
information manager (PIM), you still need to install Franklin Planner
Software in order to add HotSync Manager, conduit software, and
other features of Franklin Planner Software to your computer.
You can perform HotSync operations in exactly the same way, so you
can quickly synchronize your data with your new organizer. Just
remember to synchronize your old organizer with Franklin Planner
Software before you synchronize with your new organizer, so you
have all your latest information.
Chapter 1Page 13
Palm V components
C
Locating front panel controls
ontrast
control button
Power button
Screen
Graffiti writing area
Scroll button
Application buttons
Contrast
control
button
Power
button/
Backlight
control
Turns on the onscreen contrast control so you can
adjust the screen for the clearest screen display as
required by the lighting conditions or temperature of
the environment where you use your organizer. See
“Using the onscreen contrast control” later in this
chapter for more information.
Turns your organizer on or off and controls the
backlight feature.
If your organizer is turned off, pressing the power
button turns the organizer on and returns you to the
last screen you viewed. Press the power button to
turn the organizer off.
If you have difficulty seeing the information
onscreen, use the backlight to illuminate your screen.
Press the power button and hold it down for about
two seconds to turn the backlight on or off. You can
assign the full-screen pen stroke to activate the
backlight. See “Pen preferences” in Chapter 7 for
more information.
Page 14 Chapter 1
Organizer
screen
Displays the applications and information stored in
your organizer. It is touch-sensitive and responds to
the stylus.
Graffiti
®
writing
area
Scroll
button
Application
buttons
The area where you write letters and numbers using
®
the Graffiti
alphabet. See Chapter 2 to learn how to
write Graffiti characters.
Displays text and other information that extends
beyond the area of the organizer screen. Pressing the
lower half of the scroll button scrolls down to view
information below the viewing area, and pressing the
upper half of the button scrolls up to view the
information above the viewing area.
Activates the individual organizer applications that
correspond to the icons on the buttons: Date Book,
Address Book, To Do List, and Memo Pad. See
“Buttons preferences” in Chapter 7 for details on
reassigning these buttons to activate any application
on your organizer.
Tip:If your organizer is turned off, pressing any
application button activates the organizer and
opens the corresponding application.
Using the onscreen contrast control
Even with the backlight on, you may need to make further
adjustments by changing the amount of contrast on the screen.
To adjust the contrast:
1. Press the Contrast control button.
2. Do one of the following:
To change the contrast in small increments, tap to the left or
right of the slider.
To change the contrast in larger increments, drag the slider to
the left or right.
Tip:You can also press the scroll button to move the slider
incrementally.
3. Tap Done.
Chapter 1Page 15
Locating back panel components
Side
channel
for stylus
or cover
IR port
Reset
button
Serial
connector
Side channelsHold the stylus or front cover, which slide in and
out of either side channel and click into place. To
use the stylus, remove it from the side channel
and hold it as you would a pen or pencil.
IR portUses infrared technology to transmit data to and
®
receive data from other Palm Computing
platform handhelds, and to perform HotSync
operations. See “Beaming information” in
Chapter 5 and “IR HotSync operations” in
Chapter 6 for more information.
Reset buttonUnder normal use, you should not have to use
the reset button. See Appendix A for information
about when and how to use the reset button.
Page 16 Chapter 1
Serial connectorConnects your organizer to the cradle, which in
turn connects to the back of your computer and
through the AC adapter to the wall current. This
allows you to recharge your Palm V organizer as
well as update the information between your
organizer and computer using HotSync
technology.
Note: The cradle must be plugged into the
serial (COM) port at the back of your
computer.
Your organizer requires a dedicated port. It
cannot share a port with an internal modem or
other device. If you are unsure about the exact
location of the serial port on your computer, refer
to the user’s manual supplied with the computer.
Chapter 1Page 17
An additional connection is made from the back
of the cradle’s serial (COM) port connector to the
AC adapter which plugs into any AC current
outlet.
AC adapter
Recharging the battery
The Palm V organizer contains a Lithium-ion battery that is recharged
each time you place the organizer in the cradle. Just place your
organizer in the cradle for four hours for an initial charge before you
use it. Then place it in the cradle for a few minutes each day to
recharge the battery to full capacity.
If the battery gets low, your organizer displays a warning message. If
this occurs, perform a HotSync operation and then recharge the
battery as soon as possible. If your organizer shuts down, you still
have about a week to recharge the battery before you lose the data on
your organizer.
Page 18 Chapter 1
Viewing data while in the cradle
You can set a preference so that you can continue to view data while
your organizer is in the cradle and while the battery is being
recharged. See “General preferences” in Chapter 7 for more
information.
Franklin Planner Software for Windows
Franklin Planner Software extends the functions of your organizer to
your computer and serves to back up your data. When you use it with
your organizer and the built-in HotSync technology, you can fully
synchronize the information on your organizer with the information
on your computer.
It is a good idea to back up your data in case something happens to the
data on your organizer. Changes you make on your organizer or
Franklin Planner Software appear in both places after you
synchronize.
See Chapter 4, “Using Your Basic Applications” for information on
each of the Palm V applications and how they synchronize with
Franklin Planner Software.
What Matters Most Applications
Additionally, your Franklin Planner Edition of the Palm V package
includes a series of applications designed to help you use the What
Matters Most time and life management methodology from Franklin
Covey. Information about these applications can be found in a booklet
entitled What Matters Most Applications for the Palm Computing Platform,
included with your Franklin Planner Edition of the Palm V. The
booklet tells you how to install the Franklin Covey applications on
your Palm V, how to use them, and how they synchronize with
Franklin Planner Software.
With Franklin Planner Software, you can do the following:
„Work with your organizer applications on your computer.
Franklin Planner Software duplicates the Date Book, Address
Book, Task List, and Memo Pad applications on your organizer, so
you can view, enter, and modify any data stored on your
organizer.
Back up the data stored on your organizer with HotSync
„
technology and synchronize the data on your Franklin Planner
Software. Synchronization is a one-step procedure that ensures
Chapter 1Page 19
your data is always safe and up-to-date. See “Exchanging and
updating data: HotSync operations” in Chapter 4.
„Import and export data, so you can easily transfer data from other
desktop applications into any of your main applications. See
“Importing data” in Chapter 2.
„Print your Date Book, Address Book, Task List, and Memo Pad
information on any printer.
Installing Franklin Planner Software
See the Franklin Planner Software User’s Manual for instructions on how
to install Franklin Planner Software on your desktop computer.
Tapping and typing
Tap with the stylus to get things done
Like using a mouse to click elements on a computer screen, using the
stylus to tap elements on your organizer screen is the basic action that
gets things done on your organizer.
The first time you start your organizer, setup instructions appear on
the screen. These instructions include a calibration screen, or digitizer.
Calibration aligns the internal circuitry of your organizer with its
touch-sensitive screen so that when you tap an element on the screen,
the organizer can detect exactly which task you want to perform.
Important: Always use the point of the stylus for tapping or making
strokes on the organizer screen. Never use an actual pen,
pencil, or other sharp object to write on the organizer
screen.
With your organizer turned on, you can tap the organizer screen to do
many operations, such as the following:
Open applications
„
„Choose menu commands
Initiate a global Find operation
„
Select options in dialog boxes
„
Open the onscreen keyboards
„
Just as you can drag the mouse to select text or move objects on your
computer, you can also drag the stylus to select text. You can also use
the stylus to drag the slider of any scroll bar.
Page 20 Chapter 1
Elements of the organizer interface
Menu
bar
Check
box
Icons
Pick list
Command
buttons
Menu barA set of commands that are specific to the application.
Not all applications have a menu bar.
Command
buttons
Tap a button to perform a command. Command
buttons appear in dialog boxes and at the bottom of
application screens.
Icons
Tap the icons to open applications , menus ,
Calculator , and to find text anywhere in your data
.
abcWith the cursor in an input field, tap the dot to
activate the alphabetic keyboard.
123With the cursor in an input field, tap the dot to
activate the numeric keyboard.
Check boxWhen a check mark appears in a check box, the
corresponding option is active. If a check box is
empty, tapping it inserts a check mark. If a check box
is checked, tapping it removes the check mark.
Pick listTap the arrow to display a list of choices, and then tap
an item in the list to select it.
Chapter 1Page 21
Previous/next
arrows
Scroll
bar
Scroll barDrag the slider, or tap the top or bottom arrow, to
scroll the display one line at a time. To scroll to the
previous page, tap the scroll bar just above the slider.
To scroll to the next page, tap the scroll bar just below
the slider.
You can also scroll to the previous and next pages by
pressing the upper and lower portions of the scroll
button on the front panel of the organizer.
Next/
previous
arrows
Tap the up and down arrows to display the previous
and next page of information; tap the left and right
arrows to display the previous and next record.
Opening applications
You can use the Applications Launcher to open any application
installed on your organizer. You can also open the four main
applications — Date Book, Address Book, To Do List (or Task List if
you have reassigned the button), and Memo Pad — with the
application buttons on the front panel of your organizer.
Note: You can reassign the To Do List application button to access
the Franklin Covey Task List (installed when you conduct
your first HotSync operation with Franklin Planner Software).
See “Buttons preferences” in Chapter 7 for details on
reassigning application buttons.
Page 22 Chapter 1
Applications
Launcher
Date
Book
Address
Book
Memo
Pad
To Do
List
Tip:When you press an application button on the front panel, you
have instant access to the selected application. You don’t even
need to turn on your organizer first.
In addition to providing a way for you to open applications, the
Applications Launcher displays the current time, battery level, and
application category.
To open an application:
1. Tap the Applications icon .
2. Tap the icon of the application that you want to open. If you have
many applications installed on your organizer, tap the scroll bar to
see all of your applications.
Tip:
To find an application quickly, you can write the Graffiti
character for the first letter of its name. The Applications
Launcher scrolls to the first application with a name that
begins with that letter. You can also assign application
icons to different categories. See “Categorizing
applications” in Chapter 3.
Chapter 1Page 23
Using menus
Menus on your organizer are easy to use. Once you have mastered
them in one application, you can use them the same way in all other
applications.
The menus of each application are illustrated in the section on that
application in Chapter 4. The Edit menu is described in “Editing
records” in Chapter 4.
To open the menu bar:
1. Open an application (such as Memo Pad).
2. Do one of the following:
Tap the Menu icon .
Tap on the inverted title area at the top of the screen.
Tap the title area
Tap the Menu icon
In this example, three menus are available: Record, Edit, and Options.
The Record menu is selected and contains the commands New Memo,
Delete Memo, and Beam Memo.
Choosing a menu
After you open the menu bar for an application, tap the menu that
contains the command you want to use.
The menus and menu commands that are available depend on the
application that is currently open. Also, the menus and menu
Page 24 Chapter 1
commands vary depending on which part of the application you’re
currently using. For example, in Memo Pad, the menus are different
for the Memo list screen and the Memo screen.
Graffiti menu commands
Most menu commands have an equivalent Graffiti Command stroke,
which is similar to the keyboard shortcuts used to execute commands
on computers. The command letters appear to the right of the
command names.
Menu commands
Command letters
Draw the Command stroke anywhere in the Graffiti area. When you
draw the Command stroke, the Command toolbar appears just above
the Graffiti writing area to indicate that you are in Command mode.
Command
CutUndoCopy PasteBeamDelete
The command toolbar displays context sensitive menu commands for
the current screen. For example, if text is selected the menu icons
displayed may be undo, cut, copy, and paste. Tap on an icon to select
the command, or immediately write the corresponding command
letter for an appropriate command in the Graffiti writing area.
For example, to choose Select All in the Edit menu, draw the
Command stroke, followed by the letter “s.”
Chapter 1Page 25
Note:Command mode is only active for a short time, so you must
tap an icon or write the command letter immediately to choose
the menu command.
Displaying online tips
Many of the dialog boxes that appear on your organizer contain an
online Tips icon in the upper-right corner. Online tips anticipate
questions you have in a dialog box, provide shortcuts for using the
dialog box, or give you other useful information.
To display an online tip:
1. Tap the Tips icon .
2. After you review the tip, tap Done.
Four ways to enter data
There are three ways to enter data into your organizer:
„Using the onscreen keyboard
„Using Graffiti writing
„Entering or importing data in Franklin Planner Software and then
synchronizing with your organizer
Using an external keyboard
„
Onscreen keyboard
When you create or edit a record in an application such as Address
Book, you can open the onscreen alphabetic and numeric keyboards
Page 26 Chapter 1
to enter data.
Tap here for
alphabetic keyboard
Tap here for numeric
keyboard
After a keyboard is open, you can tap to open any of the other
keyboards, including the international keyboard. See “Using the
onscreen keyboard” in Chapter 2 for more information.
Note:You cannot enter Graffiti characters while using the onscreen
keyboard.
Alpha
Tab
Caps lock
Caps shift
Numeric
Tap here to display alphabetic keyboard
Backspace
Carriage return
International
Tap here to display
numeric keyboard
Graffiti writing
Your organizer includes Graffiti writing software as the primary
system for entering text and numbers. With Graffiti writing, you write
simple strokes with the stylus and they are instantly recognized as
letters or numbers.
Chapter 1Page 27
Tap here to display
international keyboard
Write letters hereWrite numbers here
Division marks
The Franklin Planner Software CD-ROM includes Giraffe, a game you
can use to practice Graffiti writing. See “Installing and removing
applications” in Chapter 3 for installation instructions. The Memo Pad
application is ideal for practicing Graffiti writing. This section
explains how to open Memo Pad and use it to practice Graffiti writing.
To open Memo Pad:
1. Press the Memo Pad application button .
2. Tap New.
Note:A blinking cursor appears on the first line of the new
memo to indicate where new text will appear.
New
memo
cursor
See “Using Graffiti writing to enter data” in Chapter 2 for details.
Using Franklin Planner Software
If you have new records you want to add to your Palm V organizer
and prefer to use the computer keyboard rather than the onscreen
keyboard, enter the data in Franklin Planner Software.
Page 28 Chapter 1
Tap
New
Write in Graffiti area
If you already have data in a database on your computer, you can
import it into Franklin Planner Software. For information on how to
do this, see your Franklin Planner Software User’s Manual.
After the information is in your Franklin Planner software, perform a
HotSync operation to synchronize your organizer with your
computer. See “Exchanging and updating data: HotSync operations”
in Chapter 4 for more information.
Franklin Planner Software Applications
Franklin Planner Software includes applications that synchronize
with the applications on your Palm V organizer. The Palm V Address
Book, Date Book, and Memo Pad synchronize with Franklin Planner
Software, while the Palm V Expense application synchronizes with
the Expense Report on your desktop computer (available from your
Franklin Planner folder). You can also synchronize e-mail on your
Palm V with your desktop e-mail software. You can use the HotSync
feature to back up and exchange data between your organizer and
your computer.
Using Franklin Planner Software and conducting regular HotSync
operations gives you a data “backup” in case something happens to
the data on your Palm V organizer. Changes you make on your
Palm V organizer or Franklin Planner Software appear in both places
after you synchronize.
Installing Franklin Planner software
See the Franklin Planner Software User’s Manual for instructions on how
to install Franklin Planner Software on your desktop computer.
Chapter 1Page 29
Importing data
If you already have data in a database on your computer, you can
import it into Franklin Planner Software. You can import data stored
in computer applications such as spreadsheets and databases, or from
another Palm Computing platform handheld. When you import data,
you transfer the records to your organizer without having to enter
them manually. See “Importing data” in Chapter 2 for more
information.
Using a keyboard accessory
You can connect an optional keyboard accessory to the serial
connector on your organizer so you can type data directly into your
organizer. External keyboards are very helpful when you need to
enter large amounts of data quickly and accurately while you are
away from your computer.
Customizing your organizer
You can customize your organizer by using the Preferences
application. You can enter personal information such as your name
and address; change the time and date; view different date and time
formats when you travel; turn off sounds; and configure your
organizer to work with a modem or network. See Chapter 7 for more
information on customizing your organizer.
To open the Preferences screens:
1. Tap the Applications icon .
2. Tap the Preferences icon .
3. Tap the category pick list in the upper-right corner of the screen.
4. Tap the Preferences category you want to view.
The following procedures for setting the time and date give you an
example of how to customize your organizer.
You make changes to the time and date in General preferences.
Page 30 Chapter 1
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