User's guide
Postes 4018IP/4019
1
1
Introduction
Thank you for choosing a telephone from the 4018IP/4019 range manufactured by
How
France Télécom.
Your terminal has a new ergonomic layout for more effective communication.
How
How to use this guide
Lift the receiver. Line key.
Hang up.
c
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Numeric keypad. Partial view of display.
2
means that the function is subject to programming. If necessary,
contact your installer.
means that the function depends on the system. If necessary
contact your installer.
1
Means that the function is only avalable on the e-diatonis/Diatonis
systems.
Specific key on numeric
keypad.
Adjustment “reduce”. Fixed key.
Adjustment “increase”. MENU key.
Loudspeaker,
hands free.
Voice mail access key.
Move the navigation key up or down.
To go back one level (press and release) or to return to the
welcome page (press and hold) ; during a conversation, can be
used to access the different pages (Menu, Perso, etc.) and to
return to the telephone screens.
These symbols can be supplemented by small icons or text.
1
Toc
Contents
Postes 4019 / 4018IP . . . . . . . . . . . . . . . . . . . . . . p. 4
1.
2.
3.
4.
3
Customize your terminal . . . . . . . . . . . . . . . . . . p. 6
Modifying your personal code. Lock / unlock your telephone.
Adjusting the audio functions. Adjusting screen brightness.
Activate/disable the personal assistant. Personal assistant:
reaching you with one number only.
Using your telephone . . . . . . . . . . . . . . . . . . . . . p. 9
Identify the terminal you are on. Making a call. Receiving a call.
Redialling. Make a call-back request to a busy number. Call pickup.
Voice message service . . . . . . . . . . . . . . . . . . . . p. 12
Initializing your voice mailbox. Customising your voice greeting.
Consulting your voice mailbox. Send a voice message copy.
Divert your calls to another number . . . . . . . . p. 15
Divert your calls to another number. Diverting calls to your
voice mailbox. When you return, cancel all diversions.
Toc
5.
6.
7.
Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16
Using call by name. Program the keys in the personal phone
book. Make a call using the personal phone book.
During a conversation . . . . . . . . . . . . . . . . . . . . p. 17
Sending DTMF signals. Calling a second person during a
conversation. Transferring a call. Three-way conference.
Switching between calls (Broker call). Store a number.
Guarantee and clauses . . . . . . . . . . . . . . . . . . . . p. 20
3
Postes 4019 / 4018IP
t
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Handset
Alphanumeric keypad
OK
Function keys and programmable keys
Guide key:
cess the set programming or configuration.
Phone book key:
(short press) or to make a call by name (long press or press twice).
Pre-programmed function keys and programmable key
Lit when the function associated with the key is activated.
The 6-key block consists of:
Use to obtain information on the pre-programmed keys or to ac-
Phone book key to access your personal phone book
two line keys,
Navigation
4018IP
one 'immediate forwarding or cancel call-forward' key,
one 'conference' key,
one 'transfer' key,
one direct call key to programme.
4
Who am I
Lock
Settings
Up-down navigator:
used to navigate around the
home page, through the menus or in a text zone
when entering characters.
The home page consists of:
• Information on the status of the set
(set locked, call forward, etc.)
• Date and time
• Set programming and configuration
functions
OK
Audio keys
OK key:
used to validate your choices and options while programming or configu-
ring.
Back/Exit key:
to return to previous menu (short press) or return to first screen
(long press). You can also use this key to correct a character you entered.
Hang-up key:
Hands-free/Loudspeaker Key:
to terminate a call.
to make or answer a call without lifting the
receiver (4018IP).
• lit in hands-free mode or headset mode (short press).
• flashing in loudspeaker mode (long press).
Intercom/Mute key (4018IP):
• During a conversation: press this key so that your correspondent
can no longer hear you.
• Terminal idle: press this key to answer calls automatically without
picking up the receiver.
To adjust the loudspeaker or handset volume up or down
Function keys
Messaging key to access various mail services
If the key flashes, a new voice message or a new text message has been received.
'Redial' key : To access the 'Redial' function
.
5
1
o
Customize your terminal
Other
1.1
Modifying your personal code
Settings
OK
My phone /
My options
OK
follow
Password
OK
informations
displayed on the
OK
screen
to return to the
home page
(long press)
1.2
6
Lock / unlock your telephone
Lock
OK
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1.3
Ringing
depending the displayed informations,
enter your password or confirm*
Adjusting the audio functions
Settings
OK
OK
adjust ringing (melody,
volume, mode,...) by
following instructions
displayed on the screen
recording
OK
to return to the
home page
(long press)
6
1
1.4
Contrast
OK
apply to return to the home page (long
Adjusting screen brightness
Settings
OK
press)
OK
recording
OR
Increase or decrease the
contrast
OK
Customize your terminal
7
1.5
Activate/disable the personal assistant
OR
On
Settings
display of personal assistant
state (active or not actve)
OK
follow the instructions of the
voice guide
OK
OR
Assistant
Off
ON/OFF
OK
OK
OK
7
Cus
1
1.6
Menu
8
number only
Settings
OK
select type of diversion dial number of a colleague or your
External Nr
dial an outside line number dial number of your Mobile 4076 or
OK
OK
Assistant
Internal Nr
secretary
Mobile Nr
DECT
OK
OK
OK
Personal assistant: reaching you with one
Operator
activate/deactivate transfer to
operator
OK
OR
follow the instructions of the
voice guide
8
2
o
Using your telephone
Other
2.1
Identify the terminal you are on
Who am I
OK
displays your
telephone number
to return to the
home page
(long press)
2.2
Making a call
OR
OR
lift the receiver hands free (4018IP) programmed line key
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9
OR
OK
OR
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calling from your personal directory dial directly the
number for your call
To make an external call, dial the outside line access code
before dialling your correspondent's number.
9
2
2.3
lift the receiver hands free
2.4
2.5
Receiving a call
OR
(4018IP)
Redialling
Make a call-back request to a busy number
OR
press the key for the line that is lit
up
(4018IP)
last number redial
the number you are calling is
busy
¤Call back
OK
10
2
2.6
Call pick-up
You hear a telephone ringing in an office where no-one
can answer. If authorised, you can answer the call on your own telephone.
• If the telephone ringing is in your own pick-up group:
'group call pick-up'
programmed key
• If the telephone ringing is not in your pick-up group:
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'telephone call pick-up'
programmed key
number of telephone
ringing
Using your telephone
The system can be configured to prevent call pick-up on
certain telephones.
11
Usi
3
Voice message service
Other
3.1
Initializing your voice mailbox
light flashes
enter your personal code then record
your name according to voice guide
instructions
Your personal code is used to access your voice mailbox
and to lock your telephone.
3.2
Customising your voice greeting
You can replace the greeting message by a personal message
Settings
OK
Mailbox
OK
Pers message
OR
follow the instructions of the
OK
voice guide
recording
recording
During consultation of a message, pressing the key provides access to the
following functions:
Stop
Pause
to stop the recording
to pause recording
12
3
o
o
Record
3.3
Consulting your voice mailbox
to record the message again
If the key flashes, a new voice message or a new text message has been received.
3.4
press the key next to 'consult voice or
text message'
follow informations
displayed on the screen
OR
Send a voice message copy
follow the instructions of the
voice guide
OK
Voice message service
display number of new and
old messages
select message to
copy by
consecutive
presses
Voice
OK
Send copy
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personal code
Consult
OK
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number to be
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called
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OK
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Voi
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#
send message record a comment*
Add
add a correspondent send message
OR
follow the instructions of the
voice guide
Record
OK
Send copy
• * To record a comment :
Record
OK
recording
OK
OK
start recording the comment recording
#
end of recording replay comment
OR
Record
re-record a comment
OK
send message
OK
OK
Listen
OK
14
4
o
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Divert your calls to another number
Other
4.1
press the 'call
forward' function
Divert your calls to another number
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dial the destination
number
key
OK
select the function associated with
'Immediate forwarding'
4.2
Diverting calls to your voice mailbox
Forward
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OR
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dial the destination
number
OK
Forward
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OK
OK
press the OK key if programming
is not automatically recorded*
OK
OK
4.3
press the 'call forward'
function key
Cancel fwd.
recorded*.
When you return, cancel all diversions
Press the OK key if programming is not automatically
OR
OK
select the function associated with
'Immediate forwarding'
Forward
if necessary, confirm
cancellation of the
diversion
OK
15
5
o
Directory
Other
5.1
Using call by name*
OK
long press enter the first letters of
the name
select the name from the
displayed list
You enter your contact's name in predictive text mode. In this mode, enter each
letter of the name by pressing only once on the key with this letter.
5.2
press and
release
Program the keys in the personal phone book
OK
OR
select a record in the directory (0-9)*
OK
informations
displayed on
the screen
follow
5.3
press and
release
Make a call using the personal phone book
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press the programmed
key directly (0 to 9)
OR
select the contact to call start the
OK
call
16
6
o
o
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During a conversation
Other
6.1
Sending DTMF signals
During a conversation you sometimes have to send DTMF signals, such as with a
voice server, an automated attendant or a remotely consulted answering machine.
The feature is activated by default..
OK
6.2
¤MF code
OR
Send DTMF
select the function associated with 'emit in voice
frequencies'
Calling a second person during a conversation
During a conversation, to call a second person.
def
×MF code
OK
to disable dial directly the
number for your call
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the first call is on
hold
OR
6.3
Hold
Transferring a call
OK
the first call is on
hold
During a conversation, to transfer the call to another number:
def
ab c
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called
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OK
n
programmed key
OR
×MF code
OK
to disable number to be
Transfer
'transfer'
ab c
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dial
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17
6
6.4
Three-way conference
During a conversation, a second call is on hold.
OR
“Conference”
programmed key
¤Conference
cancel conference and return to first correspondent
End conference
“Conference”
programmed key
6.5
Switching between calls (Broker call)
OR
OK
hang up on all
correspondent
OK
During a conversation, a second call is on hold.
To accept the second call:
your first call is placed on hold
light flashes
18
6
6.6
Store a number
During a call, to save the number onto a call key:
conv.
during a conversation
select the key to
programme (0 to 9)
display number
Save to rep
OK
OK
apply
* Enter the name of your correspondent :
enter the name of
your
correspondent*
OK
OK
apply
During a conversation
2
5
#
ab c
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Enter the text: the number pad keys have letters that you can
display by successive presses.*
Position the cursor in the entry field.
Erase last character entered.
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ab c
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Enter a digit (keys 0 to 9).
mno
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19
Dur
Guarantee and clauses
Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts
and labour, counting from the date indicated on your invoice.
The invoice will be demanded if making a claim under the warranty. The warranty does not
however apply in the following cases: in the event of use that does not comply with the
instructions given in this user’s manual, faults or damage caused by natural wear, damage
resulting from a cause external to the appliance (e.g. impact, fall, exposure to dampness, etc.),
noncompliant installation or modifications or repairs carried out by people who are not
approved by the manufacturer or retailer.
Warning: never place your telephone in contact with water. To clean your telephone, you may
however use a damp soft cloth. Never use solvents (trichlorethylene, acetone, etc.) which may
damage the plastic parts of your telephone. Never spray it with cleaning products.
Earpiece may retain magnetic objects.
The wording is not contractual and may be subject to change. Some functions of your telephone
are controlled by a software key and the configuration of the unit.
Declaration of compliance
EC: We,
France Télécom,
hereby declare that we assume the 4018IP or 4019 product to be compliant with the
essential requirements of Directive 1999/5/CE of the European Parliament and Council.
OtherOtherOther
The CE marking indicates that this product complies with the following EC directives.
Standby power consumption = 3,5 W.
A copy of the original of this declaration of compliance can be obtained from your installer. Any
unauthorised modification to the products shall render this declaration of compliance null and
void. All rights reserved.
20
To contact your after sales department, please dial
4couv
2
monday to saturday from 8 a.m to 8 p.m
(except bank holidays)
2005 -Documentnoncontractuel.
Mars
France Télécom
6, place d’Alleray - 75505 Paris Cedex 15
S.A. au capital de 9 869 333 704 € - 380 129 866 - RCS Paris
http://www.francetelecom.com
® MarquedéposéeparFranceTélécom -3GV 19002ZUAA Ed.01 -
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