france telecom 4038IP, 4068IP, 4039 User Manual

User's manual

4038IP/4039/4068IP telephones

3

User manual

How

Introduction

Thank you for choosing a telephone from the 4038IP/4039/4068IP range manufactured by France Té lécom.
Your terminal has a new ergonomic layout for more effective

communication.

 A large graphic screen, in conjunction with various keys and the navigator, allows you to make calls, configure and program

your telephone.,

 A receiver that is pleasant to use: it fits nicely in the hand with a flexible grip section,

 Communication is even more convenient using the audio keys (loudspeaker, hands free),

 Using the convenient alphabetic keypad, you can call your correspondents by name.

How to use this guide

These symbols can be supplemented by small icons or text.

• Actions • Keypad

Lift the receiver. Numeric keypad.

Hang up. Alphabetic keypad.

Specific key on numeric keypad.

• Navigator

Move the navigation key up, down, to the left or to the right.

To go back one level (press and release) or to return to the welcome page (press and hold);
during a conversation, can be used to access the different pages (Menu, Perso, etc.) and to return
to the telephone screens.

• Display and display keys • Audio keys

Partial view of display.

Loudspeaker,
hands free.

Display key. Adjustment “reduce”.

Adjustment “increase”.

• Programmable keys and icons • Other fixed keys

Line key. Fixed key.

Icon corresponding to key. MENU key.

Voice mail access key.

• Other symbols used

Means that the function is accessible from the Menu page.

Means that the function is accessible from the Perso page.

Means that the function is accessible from the Info page.

Means that the function is subject to programming. If necessary, contact your installer.

2

6

5

3

a

b

c

def

jkl

m

n

o

2

Smith John

…

How

5

Contents

Toc

Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6

1.

Description of the screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7

1.1 Welcome screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7

1.2 Call management screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 8

1.3 Application screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 8

2.

Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 9

2.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 9

2.2 Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 9

2.3 Using the telephone in "Hands free " mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 9

2.4 Activating the loudspeaker during a conversation (receiver lifted). . . . . . . . . . . . . . . . . . p. 10

2.5 Calling your correspondent by name (company directory) . . . . . . . . . . . . . . . . . . . . . . . p. 10

2.6 Make calls via your programmed call keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 10

2.7 Calling from the common directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 10

2.8 Bloc dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 10

2.9 Filtering calls using the voice mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 11

2.10 Redialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 11

2.11 Requesting automatic callback if internal number is busy . . . . . . . . . . . . . . . . . . . . . . . . . p. 11

2.12 Answering an internal call in intercom mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 11

2.13 Sending DTMF signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 11

2.14 Mute, so that your correspondent cannot hear you . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 12

3.

During a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 13

3.1 Making a second call during a conversation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 13

3.2 Answering a second call during a conversation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 13

3.3 Switching between calls (Broker call). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 13

3.4 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 14

3.5 Three-way conference with internal and/or external correspondents (conference) . . . . p. 14

3.6 Placing a call on hold (hold) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 14

3.7 Placing an outside call on hold (par king) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 15

3.8 Intrusion into an internal conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 15

3.9 Store a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 15

3.10 Adjust audio volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 15

4.

Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16

4.1 Receiving supervised call ringing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16

4.2 Answering the general bell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16

4.3 Manager/secretary filtering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16

4.4 Call pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16

4.5 Answering briefly in place of the opera tor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16

4.6 Hunting groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 17

4.7 Calling an internal correspondent on his/her pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 17

4.8 Answering a call on your pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 17

4.9 Calling a correspondent on his/her loudspeaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 17

4.10 Sending a written message to an interna l correspondent . . . . . . . . . . . . . . . . . . . . . . . . . p. 17

4.11 Send a voice message copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 18

4.12 Sending a recorded message to a number / a distribution list . . . . . . . . . . . . . . . . . . . . . p. 18

4.13 Broadcasting a message on the loudspeakers of a station group . . . . . . . . . . . . . . . . . . . p. 19

5.

Keep in touch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 20

5.1 Selecting calls to be diverted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 20

5.2 Diverting calls to another number (im mediate diversion). . . . . . . . . . . . . . . . . . . . . . . . . p. 20

5.3 Diverting your calls to your voice message service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 20

5.4 When you return, consult recorded messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 20

5.5 Activate/disable the personal as sistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 20

5.6 Personal assistant: reaching you w ith one number only . . . . . . . . . . . . . . . . . . . . . . . . . . p. 21

5.7 Diverting calls to your pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 21

5.8 Forwarding your calls from the receiving terminal (“Follow me”) . . . . . . . . . . . . . . . . . . p. 21

5.9 Applying a selective diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 21

5.10 Diverting all group calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 21

5.11 Cancelling all diversions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 21

5.12 Cancelling a specific diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 22

5.13 Diverting calls when your line is busy (divert if busy) . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 22

5.14 Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 22

5.15 Leaving a recorded message for internal callers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 22

5.16 Consulting written messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 22

5.17 Message notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 23

6.

Managing your charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 24

6.1 Charging your calls directly to business accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 24

6.2 Finding out the cost of an outside call made for an internal user from your terminal. . . p. 24

7.

Programming your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 25

7.1 Initializing your voice mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 25

7.2 Customising your voice greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 25

7.3 Modifying your personal code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 25

7.4 Configuring the telephone ringe r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 25

7.5 Adjusting screen brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 26

7.6 Selecting the welcome page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 27

7.7 Selecting language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 27

7.8 Programming direct call keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 27

7.9 Programming direct call keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 27

7.10 Programming an appointment reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 27

7.11 Identify the terminal you are on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 28

7.12 Broadcasting background music on your loudspeaker . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 28

7.13 Lock / unlock your telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 28

7.14 Configuring the audio jack of your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 28

7.15 Activating/deactivating "forced headset" mo de . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 28

7.16 Installing a Bluetooth® Wireless Technology headset (matching) . . . . . . . . . . . . . . . . . . p. 29

7.17 Using a Bluetooth® Wireless Technology headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 29

7.18 Removing a Bluetooth® Wireless Technology headset . . . . . . . . . . . . . . . . . . . . . . . . . . p. 29

Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 30

Getting to know your telephone

6

4068IP

Telephone

Handset

Socket for connecting headphones or a
Hands-free / Loudspeaker unit



Audio keys

Hang-up key:

to terminate a call.

Hands-free/Loudspeaker Key:

to make or answer a call without lifting the receiver.

• Lit in hands-free mode or headset mode (short press).

• Flashing in loudspeaker mode (long press).

Intercom/Mute key:

• During a conversation: press this key so that your correspondent can no longer hear you.

• Terminal idle: press this key to answer calls automatically without picking up the receiver.

To adjust the loudspeaker or handset volume up or down



Extension unit

An extension unit can be fitted to your telephone. This provides additional keys which
can be configured as function keys, line keys, call keys, etc

.

To affix labels:

push the holding strip of the unit backwards to you and lift it. Install
the label under the keypad, in the housing designed for, and place the keypad back
into position.



Indicator light

• Flashing green: incoming call.

• Flashing red: alarm.

Alphabetic keypad



Display and display keys

Contains several lines and pages providing information on calls and the functions accessible via the 10 keys associated with the words on the
screen.

Transfer icon:

pressing the key next to this icon allows you to program or change the transfer function.

Headset connected.

Appointment programmed.

Silent mode activated.

Telephone locked.

Display keys:

pressing a display key activates the function shown associated with it on the screen.



Navigation



Welcome screens

OK key:

used to validate your choices and options while programming or configuring.

Left-right navigator:

used to move from one page to another.

Up-down navigator:

used to scroll through the content of a page.

Back/Exit key:

to return to previous menu (short press) or return to first screen (long press); during a conversation,

provides access to welcome screens (Menu, Info,...) and to return to the conversation icon screens.

Menu page:

contains all functions and applications accessible via the keys associated with

the words on the screen.

Perso page:

contains call line keys (allowing supervision of calls) and programmable call

keys.

Info page:

contains information on the telephone and the status of its functions: name, telephone number, number of messages, acti-

vation of transfer function, appointment reminder, etc.



Call display

Incoming call.

Call in progress or outgoing call.

Call on hold*.

If you get two calls at the same time, you can switch from one call
to the other by pressing the display key associated with each call.

Left-right navigator:

used to check calls.

OK key:

used to answer the call checked.



Function keys and programmable keys

Guide key:

used to obtain information on functions of the 'menu' page and to program key of the 'perso' page.

Messaging key to access various mail services:

if the key flashes, a new voice message or a new text message has been received.

'Redial' key:

to access the 'Redial' function.

Programmable key (F1 and F2 keys):

lit when the function associated with the key is activated.

Adjust the tilt of the screen

7

1

Description of the screens

Other

1.1

Welcome screens

Menu page: Perso page: Info page:

Time and status icon

Date

Call forwarding icon
Stationary:

no forwarding activated.

Rotating:

forwarding activated

Scroll bar:

shows
the position on a
page

Displays the content of the
page selected

 Menu page: contains all functions and applications accessible via the keys associated with the words on the screen.

From this page, it is possible to adjust the ringer volume and screen brightness, program the time of an appointment,
lock the terminal, define the default page displayed, configure voice mail, and access telephone functions such as calling
back one of the last 10 numbers or intercepting calls.

 Perso page: contains call line keys (allowing supervision of calls) and programmable call keys. The up-down navigator

is used to access all the direct call keys (apart from those displayed by default). Direct call keys are programmed or
modified via the Information key.

 Info page: contains information on the telephone and the status of its functions: name, telephone number, number of

messages, activation of transfer function, appointment remind

er, etc.

Left-right navigator:

used to move from one page to another.

Up-down navigator:

used to scroll through the content of a page.

Description of the screens

8

1

1.2

Call management screen

Date Incoming call icon Time and status icon

Call holding icon

Call in progress icon

Pop-up display of
functions accessi­ble while the call is
taking place

Incoming call
presentation screen.

This screen is temporarily dis­played when a call arrives and
shows the name and/or num­ber of the caller.

Each tab corresponds to a call, the status of which is symbolized by its icon (in progress, held, arrival of new call).
When a call is in progress, use the left-right navigator to look at held or incoming calls.

Use the up-down navigator to display the functions accessible. These functions (transfer, conference, etc.) are
directly related to the status of the call consulted. For example, the transfer function will not be available
between a call in progress or a held call and an incoming call.

Back/Exit key:

used to switch from a telephone screen to an application screen. For example, can be used while a call is in pro­gress to look up a number, program an appointment reminder, etc.

Calls can also be managed from the Perso page.
While the call is in progress, press the Back/Exit key and display the Perso page.
Calls in progress or waiting are displayed on the different line keys. It is then possible to converse with the caller
of your choice by pressing the key associated with him.

1.3

Application screen

Date Application name

(if installed)

Time and
status icon

Application
screen

Events screen

 Application screen: displays information relevant to pro gramming or configuring the telephone.
 Events screen: displays events connected to the programming or configuration operations in progress,

confirmation, rejection, error, etc.

9

2

Using your telephone

Other

2.1

Making a call

• If the internal or outside number does not reply or is busy:

dial directly
the number
for your call

lift the

receiver

number

required

hands free number

required

programmed line

key

correspondent’s

name

during a conversation

To make an external call, dial the outside line access code before dialling your
correspondent's number. 0 is the default code for an outside line.

For the operator, dial '9' (by default).

broadcast a message on
the loudspeaker of the
free terminal

request callback to a

busy terminal

send a written

message

2

6

5

3

abc

def

jkl

mn

o

OR

2

6

5

3

abc

def

jkl

mno

OR

2

6

5

3

abc

def

jkl

m

n

o

OR

OR

Paul
in conversation

Interphony

OR

¤Call back

OR

Text

2.2

Receiving a call

2.3

Using the telephone in 'Hands free' mode



Terminal idle:



Call in progress:

lift the
receiver

hands free press the key next to the

'incoming call' icon

OR

OR

Paul
is calling

you are in hands free

mode

Press and
release

during a
conversation

Press and release

During a conversation, you can lift the receiver without terminating the call.

Paul
in conversation

Using your telephone

10

2

2.4

Activating the loudspeaker during a conversation (receiver lifted) ­Loudspeaker

2.5

Calling your correspondent by name (company directory)

• If name is OK:

• If name is not OK:

the loudspeaker key flashes

during a
conversation

activate loudspeaker

(long press)

The key is no longer lit

adjust volume

(7 levels)

deactivate loudspeaker

(long press)

press and release the loudspeaker key to switch to hands free mode (light steady).

Paul
in conversation

OR

proposes a name followed by a corresponding
telephone number and sequence number in list

first letters of
your
correspondent’s
name

make the call

extend search in
list

erase last letter

entered

show next name

show previous

name

return to main menu

Dial by name
Paul
001/003

OK

1st name

OR

0

OR

OR

OR

2.6

Make calls via your programmed call keys

2.7

Calling from the common directory

Your terminal has access to a common directory of outside numbers.

2.8

Bloc dialing

(*)Sending a subaddress
You may have to add a four-digit subaddress to the number called (to obtain a fax, PC or telephone, etc.).

access the
'Perso' page

find the correspondent you want
to call from the programmed call

keys

call the chosen
correspondent

PERSO

10:30

Helen

directory
number

2

6

5

3

abc

def

jkl

mn

o

access the 'Perso' page enter correspondent’s number make the call

add a subaddress * keep your identity secret send a written message

erase last character return to initial screen

enter subaddress on keypad make the call

PERSO

10:30

BlkDial

2

6

5

3

abc

def

jkl

mn

o

OR

Sub address

OR

Secret

OR

Text

OR

0

OR

Sub address

2

6

5

3

abc

def

jkl

mn

o

Using your telephone

11

2

2.9

Filtering calls using the voice mailbox

This service lets you filter incoming calls to your voice mailbox. When your caller leaves his message you can choose to
communicate with him.

• Activating call screening:

• When you receive a call:

2.10

Redialling

 Redialling the last number dialled (redial):

 Call back on the last 10 number dialled:

'voice mailbox
screening'

programmed key

enter your personal

password

same key to stop listening and

deactivate the screening

you hear the message left by your

caller

name or number of
the caller

hands free to take

the call

to stop listening only

2

6

5

3

abc

def

jkl

mn

o

Paul
is screened

OR

OR

last number redial

'Redial' key
(short press)

'Redial' key
(long press)

reach the 'Menu'

page

select the No. in the

last ten issued

call required number

OR

menu

10:30

Redial list

Call

2.11

Requesting automatic callback if internal number is busy

• Cancelling callback request:

2.12

Answering an internal call in intercom mode

You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected
directly in hands free mode. The screen shows the caller’s identity.

• To activate - Terminal idle:

• To deactivate - Terminal idle:

2.13

Sending DTMF signals

During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a
remotely consulted answering machine.

internal number busy

callback request acknowledged

cancellation of callback request

acknowledged

¤Call back

×Call back

corresponding LED lights up

When your caller hangs up, intercom mode remains act

ive.

The corresponding LED goes out

During a
conversation

to disable to activate

The feature is activated by default.

Paul
in conversation

×MF code

×MF code

Using your telephone

12

2

2.14

Mute, so that your correspondent cannot hear you

You can hear your correspondent but he/she cannot hear you:

The key lights up

during a
conversation

disable microphone

The key is no longer lit

resume the

conversation

Paul
in conversation

13

3

During a conversation

Other

3.1

Making a second call during a conversation

• Other methods for calling a second correspondent

• To cancel your second call and recover the first:

during a
conversation

number of

second

correspondent

select the no. in the
last ten issued if your
telephone allows this

operation

to call a nu mber in t he

directory

the first call is on hold

Dial directly the number for your call.

Name of second correspondent.

- To access the 'Redial' function (press and hold).

- Call back on the last 10 number dialled (short press).

Programmed line key.

key associated with the

'incoming call' icon

If you make an error, hang up: your telephone will ring and you will recover your first
call.

Paul
in conversation

New call

2

6

5

3

abc

def

jkl

m

no

OR

Redial list

OR

Indiv. rep.

John
in conversation

×MF code

2

6

5

3

abc

def

jkl

mno

John
in conversation

Paul
in conversation

OR

OR

3.2

Answering a second call during a conversation

• A second correspondent is trying to call you:



Answer call displayed:

• To return to your first caller and end the conversation in progress:

3.3

Switching between calls (Broker call)

During a conversation, a second call is on hold.
To accept the second call:

during a
conversation

name or no. of the caller

displayed for 3 seconds

line key for which
icon is flashing

the first call is on hold

key associated with the

'incoming call' icon

Paul
in conversation

Paul
is calling

OR

Answer

John
in conversation

John
in conversation

Paul
in conversation

OR

OR

key associated

with the

'incoming call'

icon

your first call is placed on

hold

John
in conversation

Paul
in conversation

During a conversation

14

3

3.4

Transferring a call

• To transfer your call to another number:

• If the number receiving the transfer answers:

You can also transfer your call immediately, without waiting for the number to answer, using either of the two methods described
above.

3.5

Three-way conference with internal and/or external correspondents
(conference)

 During a conversation, a second call is on hold:

 Cancel conference and return to first correspondent (if conference is active):

 Hang up on all correspondent (if conference is active):

during a
conversation

to disable no. of the 2nd

terminal

the first call is on hold

Transfer between two outside calls is not generally possible (depends on country
concerned and system configuration).

Paul
in conversation

×MF code

2

6

5

3

abc

def

jkl

m

no

John
in conversation

Transfer

select the 'conference'

function

John
in conversation

¤Conference

×Conference



After the conference, to leave your two correspondents talking together:

3.6

Placing a call on hold (hold)

• Exclusive hold:

During a conversation, you wish to place the call on hold and recover it later, on the same telephone.

• Recover the call on hold:

• Common hold (subject to programming):

to recover your call on any telephone in your system.

Recover the call on hold from any telephone:

cancel the
conference

×Conference

Transfer

during a
conversation

your call is placed on hold

key associated with the
'incoming call' icon

during a
conversation

your call is placed on hold

key associated with
the 'incoming call'
icon

Paul
in conversation

Hold

Paul
on hold

Paul
on hold

Paul
in conversation

Paul
in conversation

Hold

Paul
on hold

Paul
in conversation

During a conversation

15

3

3.7

Placing an outside call on hold (parking)

You can place an outside call on hold and recover the call on another telephone:

• To recover the parked call:

3.8

Intrusion into an internal conversation

Your correspondent’s line is busy. If the number is not “protected” and if authorised, you can intrude into the call:

• Protection against intrusion:

during a
conversation

number of telephone

from which call was

parked

If the parked call is not recovered within a preset time (default value 1 min 30), it is
transferred to the operator.

Paul
in conversation

Park call

Pick up

Unpark call

2

6

5

3

abc

def

jkl

mn

o

same key to exit

'protection of a
call' programmed key

enter the number

Protection is cancelled when you hang up.

¤Intrusion

×Intrusion

2

6

5

3

abc

def

jkl

m

n

o

3.9

Store a number

During a call, to save the number onto a call key:

3.10

Adjust audio volume

During a call, to adjust the volume level of the loudspeake r or receiver:

during a
conversation

press a call key on
the Perso page

enter the name of

your

correspondent

apply

Paul
in conversation

Save to rep

----------

during a
conversation

Adjust audio volume

Paul
in conversation

OR

16

4

Sharing

Other

4.1

Receiving supervised call ringing

To receive the special ringing for calls to another number:

4.2

Answering the general bell

When the operator is absent, outside calls to the operator are indicated by a general bell. To answer:

4.3

Manager/secretary filtering

System configuration allows “manager/secretary” groups to be formed, s

o that the manager’s calls can be directed to one or more

secretaries.

• From the manager’s or secretary’s telephone:

“Supervised call
ringing” programmed

key

same key to cancel

reach the 'Menu'
page

menu

10:30

Pick up

General bell

incoming calls are filtered by a chosen person

(secretary, etc.)

“Filter”

programmed key

same key to cancel

Filtering is indicated on the manager’s telephone by the ic

on corresponding to the

“filtering” programmed key.

4.4

Call pick-up

You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone .

• If the telephone ringing is in your own pick-up group:

• If the telephone ringing is not in your pick-up group:

4.5

Answering briefly in place of the operator

Outside calls to the operator will ring on your telephone and you can answer the call:

• Calls to the switchboard:

'group call pick-up'

programmed key

reach the 'Menu'
page

number of
telephone

ringing

'telephone call

pick-up'

programmed key

number of

telephone ringing

The system can be configured to prevent call pick-up on certain telephones.

menu

10:30

Pick up

Set

2

6

5

3

abc

def

jkl

mno

OR

2

6

5

3

abc

def

jkl

m

n

o

your telephone will ring at the

same time as the switchboard

“Operator
help”

programmed key

same key to

cancel

calls to the switchboard will ring on

your telephone

“Operator help”

programmed key

Sharing

17

4

4.6

Hunting groups

• Hunting group call:

Certain numbers can form a hunting group and can be called by dialling the group number.

• Temporary exit from your hunting group/Return into your group:

4.7

Calling an internal correspondent on his/her pager

The number called does not answer and you know that the pers

on called has a pager:

no. of group to be called

'exit group'

programmed key

your group number

Belonging to a group does not affect the management of direct

calls. A specific

telephone within a group can always be called by using its own number.

2

6

5

3

abc

def

jkl

mn

o

2

6

5

3

abc

def

jkl

m

n

o

your
correspondent
does not reply

'page' programmed

key

paging in progress is displayed

Your correspondent can answer from any telephone in the system.

Paul
is alerted

4.8

Answering a call on your pager

A call on your pager can be answered from any telephone within the system.

4.9

Calling a correspondent on his/her loudspeaker

Your internal correspondent does not answer. If authorised, you can remotely activate your correspondent’s phone:

4.10

Sending a written message to an internal correspondent

• Predefined message

your pager beeps

'answer page'

programmed key

your group

number

2

6

5

3

abc

def

jkl

mn

o

your
correspondent
does not reply

you are connected to the loudspeaker on your correspondent’s

phone (if he/she has the hands free function)

Paul
is alerted

Interphony

number to be

called

enter the first letters of

the name

first message in list

(27)

Select the

message to be

sent

enter the no. of

the message to be

sent (01 to 27)

apply your choice

change language of

message

apply your choice

Send TxtMsg

2

6

5

3

abc

def

jkl

mn

o

OR

Fixed Msg

Text Mail
Call me back
01/27

OR

Goto message

Language

Sharing

18

4

• Personal message:

• The 27 standard messages are shown below:

4.11

Send a voice message copy

create a temporary
personal message
(alphabetic keypad)

apply your choice

1 Call me back 15 Meeting on ___ (*)
2 Call me back tomorrow 16 Meeting on ___ at _:_ (*)
3 Call me back at _:_ (*) 17 Out for a while
4 Call back _____ (*) 18 Absent for the rest of the day
5 Call the attendant 19 Absent, back at _:_ (*)
6 Call the secretary 20 Absent, back on ___ at _:_ (*)
7 I will call back at _:_ (*) 21 On vacation, back on ___ (*)
8 Use paging 22 External meeting
9 Please fetch your fax 23 External meeting, back on ___ (*)
10 Please fetch your mail 24 I am in room nr __ (*)
11 Please cancel your forwarding 25 In a meeting - do not disturb
12 Visitors are waiting 26 At lunch
13 You are expected at reception 27 Indisposed
14 Meeting at _:_ (*) (*) Messages to be completed using numeric keypad

New Msg

display number of new and

old messages

personal code

select message to
copy by
consecutive
presses

number to be

called

correspondent’s

name

send message record a comment*

Voice

2

6

5

3

abc

def

jkl

mn

o

Consult

Send copy

2

6

5

3

abc

def

jkl

mn

o

OR

Send message

OR

Record

• * To record a comment:

4.12

Sending a recorded message to a number / a distribution list

start recording the comment recording

end of recording replay comment

re-record a comment send message

Voice mail

Ready to record

Record

Voice mail

recording

Stop

Listen

OR

Record

OR

personal code

correspondent’s
no. or list no.
(00 to 50)

correspondent’s name

or list name (00 to 50)

other correspondents

if necessary

apply

start message recording

recording end of recording apply

replay message re-record a message apply

Voice

2

6

5

3

abc

def

jkl

m

n

o

Send message

2

6

5

3

abc

def

jkl

mn

o

OR

Add

Voice mail

Ready to record

Record

Voice mail

recording

Stop

OR

Listen

OR

Record

Sharing

19

4

4.13

Broadcasting a message on the loudspeakers of a station group

A message not requiring an answer can be broadcast on the loudspeakers within your broadcast group:

speak, you have 20 seconds

number of
broadcast

group

The message will only be broadcast on terminals not in u

se and which have a

loudspeaker.

2

6

5

3

abc

def

jkl

mn

o

OR

20

5

Keep in touch

Other

5.1

Selecting calls to be diverted

When a diversion is applied, you can select the types of call to be diverted: outside, internal, all.

5.2

Diverting calls to another number (immediate diversion)

The number can be your home, portable or car phone, voice message or an internal extension (operator, etc.).

select the type of Out/Int call type of call diverted

is displayed

if the type of call is
not appropriate

all calls

internal or outside calls apply

Ext/Int

Forward

Div: Ext/Loc

Choice

Perso Assist:OFF

Div: Ext / Loc

OR

Perso Assist:OFF

Div: Local

OR

Perso Assist:OFF

Div: External

number to be

called

diversion is acknowledged

You can make calls, but only the destination number can call you.

Immediate

2

6

5

3

abc

def

jkl

m

no

OR

Redial list

OR

Indiv. rep.

5.3

Diverting your calls to your voice message service

5.4

When you return, consult recorded messages

The light indicates that messages have been received.

5.5

Activate/disable the personal assistant

Diversion is acknowledged

Immediate

Display number of new and old messages

personal code

Display name of sender, with date, time and

ranking of message

select message

listen to message erase message call back sender of

message

copy message

Voice

2

6

5

3

abc

def

jkl

mn

o

Consult

Play

OR

Clear

OR

Call

OR

Send copy

reach the 'Menu'
page

apply

menu

10:30

Settings

Assistant

Settings

Assistant : OFF

ON/OFF

Choice

Settings

Assistant : ON

Keep in touch

21

5

5.6

Personal assistant: reaching you with one number only

5.7

Diverting calls to your pager

Callers will thus be able to contact you while you are moving aro

und the company:

reach the 'Menu'
page

select type of

diversion

dial number of a
colleague or your
secretary

dial an outside line number dial number of your Mobile

4076 or DECT

activate/deactivate transfer

to operator

apply

menu

10:30

Settings

Assistant

Menu

Internal Nr

External Nr

Mobile Nr

Operator

diversion is acknowledged

'divert to pager'

programmed key

To paging

OR

5.8

Forwarding your calls from the receiving terminal (“Follow me”)

You wish to receive your calls in your present location:

Use the “Follow me” function.

5.9

Applying a selective diversion

You can selectively divert calls, according to the caller’s identity:

5.10

Diverting all group calls

You can divert all your group calls to another internal number:

5.11

Cancelling all diversions

your extension

number

diversion is acknowledged

'forward calls'

programmed key

your extension

number

Follow me

2

6

5

3

abc

def

jkl

mn

o

OR

2

6

5

3

abc

def

jkl

mn

o

diversion is acknowledged

'selective
diversion'

programmed key

diversion is acknowledged

'divert group
calls' programmed

key

number receiving

diversion

2

6

5

3

abc

def

jkl

mn

o

programme another type of

diversion

'cancel all diversions'

programmed key

Cancel fwd.

OR

OR

Keep in touch

22

5

5.12

Cancelling a specific diversion

5.13

Diverting calls when your line is busy (divert if busy)

Callers can be diverted to another telephone if you are already on the line.

5.14

Do not disturb

You can make your terminal temporarily unavailable for all calls.

5.15

Leaving a recorded message for internal callers

You can leave a message on your terminal which will be displayed on the screen of the terminal calling you.

'selective diversion' programmed key

diversion is acknowledged

number receiving

diversion

'divert if busy'

programmed key

number receiving

diversion

On busy

2

6

5

3

abc

def

jkl

mno

OR

2

6

5

3

abc

def

jkl

mno

diversion is acknowledged

'do not disturb'

programmed key

Callers wishing to contact you will see the 'Do Not Disturb' message displayed on their
sets when they try to call.

DoNotDisturb

OR

Text answer

• Predefined message:

• Personal message

• The 27 standard messages are shown below:

5.16

Consulting written messages

The light indicates that messages have been received.

first message in list

(27)

Select the

message to be

sent

enter the no. of

the message to be

sent (01 to 27)

apply your choice

change language of

message

apply your choice

create a temporary
personal message
(alphabetic keypad)

apply your choice

1 Call me back 15 Meeting on ___ (*)
2 Call me back tomorrow 16 Meeting on ___ at _:_ (*)
3 Call me back at _:_ (*) 17 Out for a while
4 Call back _____ (*) 18 Absent for the rest of the day
5 Call the attendant 19 Absent, back at _:_ (*)
6 Call the secretary 20 Absent, back on ___ at _:_ (*)
7 I will call back at _:_ (*) 21 On vacation, back on ___ (*)
8 Use paging 22 External meeting
9 Please fetch your fax 23 External meeting, back on ___ (*)
10 Please fetch your mail 24 I am in room nr __ (*)
11 Please cancel your forwarding 25 In a meeting - do not disturb
12 Visitors are waiting 26 At lunch
13 You are expected at reception 27 Indisposed
14 Meeting at _:_ (*) (*) Messages to be completed using numeric keypad

Fixed Msg

Text Mail
Call me back
01/27

OR

Goto message

Language

New Msg

displays the sender's

message on the screen

number of

messages

received

Messaging
Voice mail: 0
Text mails: 2

Read TxtMsg

Keep in touch

23

5

Displays the rest of the message and

the date and time it was left

Next message.

Previous message.

Erase message.

Call back sender of message.

Sending a written message to an internal correspondent.

Save the sender's number in your directory.

Terminate consultation.

Read more

Clear

Call

Send message

Save to rep

5.17

Message notification

A message is left in your mailbox but you are not at your desk. You can configure your telephone so that you receive notification
of the message on another telephone.

• Activate/deactivate message notification:

• To pause recording:

• Change the time slot:

the time slot during which notification is activated can be changed.

reach the 'Menu'
page

press consecutively to

activate/deactivate

apply

enter the number apply

change times apply

menu

10:30

Settings

Notification

ON/OFF

Choice

Number

2

6

5

3

abc

def

jkl

mn

o

Schedule

2

6

5

3

abc

def

jkl

m

n

o

24

6

Managing your charges

Other

6.1

Charging your calls directly to business accounts

You can charge the cost of your outside calls to business account numbers.

• Adding or changing a business code during a call:

6.2

Finding out the cost of an outside call made for an internal user from
your terminal

“Business
account code”

programmed key

enter the number
of the terminal to

receive the

message

password for this

internal telephone

enter number for

correspondent

“Business account code during call” programmed key

2

6

5

3

abc

def

jkl

mn

o

2

6

5

3

abc

def

jkl

mn

o

the call is placed on hold

during an internal
conversation

programmed key 'Meter

Total Recall'

outside
number
called

transfer call to your

correspondent on hold

Paul
in conversation

2

6

5

3

abc

def

jkl

mn

o

Transfer

• At the end of the call, you are called back and you can:

1. Read information concerning call (cost, duration, number of units...).

name of internal user and cost of

call

2. Print a charge ticket. 3. Terminate consultation.

OK

Print

OK

25

7

Programming your telephone

Other

7.1

Initializing your voice mailbox

7.2

Customising your voice greeting

You can replace the greeting message by a personal message.

light flashes

enter your personal code then record

your name according to voice guide

instructions

Your personal code is used to access your voice mailbox and to lock your telephone.

reach the 'Menu'
page

to start recording recording

end of recording to pause recording apply

menu

10:30

Settings

Mailbox

Pers message

Voice mail

Ready to record

Record

Voice mail

recording

Stop

OR

Pause

7.3

Modifying your personal code

Your personal code is used to access your voice mailbox and to lock your telephone.

7.4

Configuring the telephone ringer

T

Choose the tune:

T

Adjusting the ringer volume:

reach the 'Menu'
page

old code
(4 digits)

new code

(4 digits)

As long as your voice mailbox has not been initialized, personal code is 1515.

menu

10:30

Settings

My options

Password

2

6

5

3

abc

def

jkl

mn

o

2

6

5

3

abc

def

jkl

mn

o

reach the 'Menu'
page

Select the melody of your

choice (16 tunes)

apply your choice

Select the volume of your choice

(10 levels)

apply your choice

menu

10:30

Settings

My Phone

Ringing

Melody

Volume

Programming your telephone

26

7

T Activate/deactivate silent mode:

T Activate/disable meeting mode (progr essive ringing):

T Activate/deactivate discreet ring mode:

T Adjust ringer volume while a call arrives:

7.5

Adjusting screen brightness 4038IP/4039

To activate To deactivate apply your choice

To activate To deactivate apply your choice

To activate To deactivate apply your choice

your telephone
rings

Adjusting the ringer

volume

Silent

On

Off

Progressive

On

Off

Beeps

On

Off

Paul
is calling

reach the 'Menu'
page

increase or reduce the brightness of the screen

or keys (of the extension unit) by pressing

consecutively on the corresponding keys

menu

10:30

Settings

My Phone

Contrast

Screen

OR

Keys

Programming your telephone

27

7

7.6

Selecting the welcome page

This function is used to choose the page displayed by default on the telephone.

7.7

Selecting language

7.8

Programming direct call keys (Perso page:)

select the default page
(consecutive presses)

apply your choice

menu

10:30

Settings

My options

Home page

Choice

reach the 'Menu'
page

Select the language of your

choice

apply your choice

menu

10:30

Settings

My options

Language

Choice

press a call key on the

Perso page

Enter the name

Enter the number

Name

Number

2

6

5

3

abc

def

jkl

m

n

o

7.9

Programming direct call keys (F1 and F2 keys)

7.10

Programming an appointment reminder

You can define the time of a temporary reminder (one in 24 hours) or a permanen t reminder (every day at the same time)

.

• At the programmed time, your telephone rings:

Press a programmable

key (F1 or F2)

Enter the name

Enter the number

Name

Number

2

6

5

3

abc

def

jkl

m

n

o

reach the 'Menu'
page

select the type of

appointment (temporary

or permanent)

enter time of
appointment

apply the

appointment

time

If you are in conversation, the display flashes and an audio to

ne is generated. After
three calls without reply, a temporary request is cancelled but a permanent request
remains in memory.

If your calls are diverted to another terminal, the diversion is not applied to the
reminder call.

menu

10:30

Appointment

Choice

2

6

5

3

abc

def

jkl

mn

o

Programming your telephone

28

7

• To cancel your reminder request:

7.11

Identify the terminal you are on

The number of your telephone is displayed on the 'Info' page.

7.12

Broadcasting background music on your loudspeaker

You can broadcast background music on the loudspeaker of your telephone (depending on configuration):

reach the 'Menu'
page

select the type of

appointment

(temporary or

permanent)

menu

10:30

Appointment

Choice

Clear

Access the Info page using the navigator.

when telephone is not in use,

background music is played

(Long press)

same key to cancel (Long

press)

The music stops when a call is made or received and starts again when you hang up.

7.13

Lock/unlock your telephone

7.14

Configuring the audio jack of your telephone

By default, the audio jack of your telephone can be used to connect a headset, hands free kit or loudspeaker.

7.15

Activating/deactivating 'forced headset' mode

'Forced headset' mode must be activated as soon as a headset is installed instead of the receiver.

your telephone is

locked/unlocked

reach the 'Menu'
page

depending the displayed

informations, enter your

password or confirm

menu

10:30

Lock

2

6

5

3

abc

def

jkl

mn

o

reach the 'Menu'
page

(4038IP/4068IP)

menu

10:30

Settings

My Phone

Jack

Headset

OR

Handsfree

OR

Loudspeaker

reach the 'Menu'
page

Activating/deactivating 'forced headset' mode

menu

10:30

Settings

My Phone

Forced Head

On

OR

Off

29

7.16

Installing a Bluetooth® Wireless Technology headset (matching)

- 4068IP

Before a Bluetooth® headset can be used, it must be correctly matched to the terminal. Before performing the matchin

g

operation, the headset must be in detectable mode*.

* Refer to the user documentation supplied with the headset .

7.17

Using a Bluetooth® Wireless Technology headset - 4068IP

Refer to the user documentation supplied with the headset.

reach the 'Menu'
page

Searches for Bluetooth® equipment;

wait until the type of equipment

detected and the address is displayed

select the relevant

equipment

acknowledgement message

and display of the headset

icon on the terminal screen

apply your choice enter the PIN

code of the

headset *

menu

10:30

Settings

My Phone

Bluetooth

Add devices

2

6

5

3

abc

def

jkl

mn

o

7.18

Removing a Bluetooth® Wireless Technology headset ­4068IP

reach the 'Menu'
page

display of the different equipment

matched

select the equipment

to be removed

message acknowledging the

equipment has been removed

apply your choice

menu

10:30

Settings

My Phone

Bluetooth

My devices

Delete

Programming your telephone

7

Declaration of conformity

30

howtoc

Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year,
parts and labour, counting from the date indicated on your invoice.
The invoice will be demanded if making a claim under the warranty. The warranty does not
however apply in the following cases: in the event of use that does not comply with the
instructions given in this user’s manual, faults or damage caused by natural wear, damage
resulting from a cause external to the appliance (e.g. impact, fall, exposure to dampness,
etc.), noncompliant installation or modifications or repairs carried out by people who are
not approved by the manufacturer or retailer.

Warning: never place your telephone in contact with water. To clean your telephone, you
may however use a damp soft cloth. Never use solvents (trichlorethylene, acetone, etc.)
which may damage the plastic parts of your telephone. Never spray it with cleaning
products.
Earpiece may retain magnetic objects.

The wording is not contractual and may be subject to change. Some functions of your
telephone are controlled by a software key and the configuration of the unit.

Declaration of compliance

EC: We, France Télécom, hereby declare that we assume the 4038IP/4039/4068IP product
to be compliant with the essential requirements of Directive 1999/5/CE of the European
Parliament and Council. The CE marking indicates that this product complies with the
following EC directives.

Any unauthorised modification to the products shall render this declaration of compliance
null and void.
Standby power consumption = 3,5 W.

4068IP

This apparatus makes use of a frequency spectrum, which use is not harmonized
throughout the countries of the EC. The frequency spectrum may be shared with other
applications and its operation is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. The device is designed and
manufactured not to exceed the emission limits for exposure to radio frequency energy in
SAR (Specific Absorption Rate) set by the concerned countries (Federal Communications
Commission for the United-States).
SAR (Specific Absorption Rate) < 0.01 W/kg (maximum allowable limit of 2W/kg).
Mean radiated electromagnetic power < 1 mW
All rights reserved.

France Télécom
6, place d’Alleray - 75505 Paris Cedex 15
S.A. au capital de 9 869 333 704 € - 380 129 866 - RCS Paris

4couv

To contact your after sales department, please dial

monday to saturday from 8 a.m to 8 p.m

(except bank holidays)

Declaration of conformity

MU19001ZUAB-O400ed01-1105