france telecom 4035 User Manual
User's manual
4035 telephone
1
User manual
Thank you for choosing one of our telephones, and for your confidence in France
Télécom.
Your 4035 digital telephone offers you all the latest design features, so that it is
very easy to use, while providing the most efficient means of communication.
Your easy-to-use 4035 telephone offers you:
How
n a receiver that is pleasant to use: it fits nicely in the hand with a flexible grip
section,
n communication is even more convenient using the audio keys (loudspeaker,
hands free),
n using the convenient alphabetic keypad, you can call your correspondents by
name,
n transparent magnifying keys for immediate reading of your programmed
settings (direct calls, functions, etc.).
2
Your ultra-efficient 4035 telephone offers you:
n a screen, with keys and a navigator, that displays your correspondent’s number
or name, and allows easy transition between functions (call transfer, three-way
conference),
n screen-displayed call icons (busy, free, on hold) to help you manage your calls
(switching between correspondents),
n a complete range of connection interface units for data transmission, assisted
telephone applications (CTI*) or easy connection of analogue (fax, answering
machine) or ISDN terminals (PC with ISDN board, G4 fax).
*CTI : Computer Telephone Integration
2
How to use this guide?
You have a 4035 digital telephone. The large display, navigator and alphabetic
How
keypad will help you use your telephone easily and make optimum use of the many
functions offered.
• Actions • Keypad
Lift the receiver. Numeric keypad.
Hang up. Alphabetic keypad.
Description of an action
or context.
Specific key on numeric
keypad.
• Navigator • Audio keys
Move the navigation key
up, down, to the left or
to the right.
• Display and display keys
3
Loudspeaker.
Hands free.
Adjustment “reduce”.
Adjustment “increase”.
Smith John
Partial view of display.
• Other fixed keys
Display key. Fixed key.
• Programmable keys and icons
Line key.
Icon corresponding to
key.
• Other symbols used
OR
MENU key.
Alternative to action
sequence.
Key programmed by
technician to access
Important information.
service.
These symbols can be supplemented by small icons or text.
The features described in this manual and indicated with an asterisk (*) can only
be accessed with some software versions.
For more details, please contact your France Télécom installer.
3
Contents
Getting to know your telephone . . . . . . . . . . . . p. 8
1.
4
Using your telephone . . . . . . . . . . . . . . . . . . . . . p. 11
1.1 Making or answering a call without lifting the receiver
(hands free) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 11
1.2 Making an outside call . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 12
1.3 Making an internal call . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 12
1.4 Calling your correspondent by name (company directo-
ry). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 13
1.5 Calling from your personal directory . . . . . . . . . . . . . . . p. 14
1.6 Calling from the common directory . . . . . . . . . . . . . . . . p. 14
1.7 Receiving a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 15
1.8 Filtering calls using the voice mailbox . . . . . . . . . . . . . . . p. 15
1.9 Redialling* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16
1.10 Temporarily storing a number to call again . . . . . . . . . . p. 16
1.11 Requesting automatic callback if internal number is busy p. 17
1.12 Answering an internal call in intercom mode. . . . . . . . . p. 17
Toc
1.13 Sending DTMF signals . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 18
1.14 Making an ISDN call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 18
1.15 Hiding your identity (ISDN call) . . . . . . . . . . . . . . . . . . . p. 19
1.16 Identifying a malicious call (ISDN call) . . . . . . . . . . . . . . p. 20
1.17 Activating the loudspeaker during a conversation (re-
ceiver lifted). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 21
1.18 Mute, so that your correspondent cannot hear you . . . p. 21
4
Contents
2.
3.
During a conversation . . . . . . . . . . . . . . . . . . . . p. 22
2.1 Making a second call during a conversation . . . . . . . . . . p. 22
2.2 Answering a second call during a conversation . . . . . . . p. 23
2.3 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 24
2.4 Switching between calls (Broker call) . . . . . . . . . . . . . . . p. 25
2.5 Three-way conference with internal and/or external
correspondents (conference) . . . . . . . . . . . . . . . . . . . . . p. 25
2.6 Placing a call on hold (hold) . . . . . . . . . . . . . . . . . . . . . . p. 26
2.7 Placing an outside call on hold (parking). . . . . . . . . . . . . p. 27
2.8 Getting information about camped-on calls . . . . . . . . . . p. 28
2.9 Intrusion into an internal conversation. . . . . . . . . . . . . . p. 29
Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 30
3.1 Receiving supervised call ringing . . . . . . . . . . . . . . . . . . . p. 30
3.2 Answering the general bell . . . . . . . . . . . . . . . . . . . . . . . p. 30
5
3.3 Manager/secretary filtering . . . . . . . . . . . . . . . . . . . . . . . p. 31
3.4 Call pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 31
3.5 Answering briefly in place of the operator . . . . . . . . . . . p. 32
3.6 Monitoring calls to other terminals . . . . . . . . . . . . . . . . p. 33
3.7 Hunting groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 33
3.8 Calling an internal correspondent on his/her pager. . . . p. 34
3.9 Calling a correspondent on his/her loudspeaker . . . . . . p. 34
3.10 Sending a written message to an internal correspondent p. 35
3.11 Sending a written message to an ISDN correspondent . p. 37
3.12 Send a voice message copy . . . . . . . . . . . . . . . . . . . . . . . p. 37
3.13 Sending a recorded message to a number / a distribu-
tion list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 39
3.14 Broadcasting a message on the loudspeakers of a station
group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 40
3.15 Answering a call on your pager. . . . . . . . . . . . . . . . . . . . p. 40
3.16 Allocating an outside line . . . . . . . . . . . . . . . . . . . . . . . . p. 41
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Contents
4.
6
Keep in touch . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 42
4.1 Selecting calls to be diverted. . . . . . . . . . . . . . . . . . . . . . p. 42
4.2 Diverting calls to another number (immediate diver-
sion) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 42
4.3 Diverting your calls to your voice message service . . . . p. 43
4.4 Activate/disable the personal assistant . . . . . . . . . . . . . . p. 43
4.5 Personal assistant : reaching you with one number only p. 44
4.6 Diverting calls to your pager. . . . . . . . . . . . . . . . . . . . . . p. 45
4.7 Forwarding your calls from the receiving terminal (“Fol-
low me”) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 46
4.8 Applying a selective diversion . . . . . . . . . . . . . . . . . . . . . p. 46
4.9 Diverting all group calls. . . . . . . . . . . . . . . . . . . . . . . . . . p. 47
4.10 Cancelling all diversions . . . . . . . . . . . . . . . . . . . . . . . . . p. 47
4.11 Cancelling a specific diversion. . . . . . . . . . . . . . . . . . . . . p. 48
4.12 Diverting calls when your line is busy (divert if busy) . . p. 48
4.13 Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 49
5.
4.14 When you return, consult recorded messages . . . . . . . p. 50
4.15 Leaving a recorded message for internal callers. . . . . . . p. 51
4.16 Consulting written messages. . . . . . . . . . . . . . . . . . . . . . p. 52
Managing your charges . . . . . . . . . . . . . . . . . . . . p. 53
5.1 Charging your calls directly to business accounts . . . . . p. 53
5.2 Finding out the cost of an outside call made for an inter-
nal user from your terminal . . . . . . . . . . . . . . . . . . . . . . p. 53
5.3 Charging the cost of an outside call to your company * p. 54
6
Contents
6.
7
Programming your telephone . . . . . . . . . . . . . . p. 55
6.1 Initializing your voice mailbox . . . . . . . . . . . . . . . . . . . . . p. 55
6.2 Customising your voice greeting. . . . . . . . . . . . . . . . . . . p. 55
6.3 Modifying your personal code. . . . . . . . . . . . . . . . . . . . . p. 56
6.4 Selecting ringer tune and adjusting volume . . . . . . . . . . p. 56
6.5 Adjusting screen brightness. . . . . . . . . . . . . . . . . . . . . . . p. 57
6.6 Selecting language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 57
6.7 Programming direct call keys . . . . . . . . . . . . . . . . . . . . . p. 58
6.8 Programming your personal directory . . . . . . . . . . . . . . p. 59
6.9 Programming an appointment reminder. . . . . . . . . . . . . p. 60
6.10 Identify the terminal you are on . . . . . . . . . . . . . . . . . . . p. 61
6.11 Broadcasting background music on your loudspeaker . . p. 61
6.12 Locking your terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . p. 61
Declaration of conformity . . . . . . . . . . . . . . . . . p. 62
7
Getting to know your telephone
r
a
d
o
r
n
Navigator
Lets you browse through several pages of
the display and select a line (the bottom line
is implicitly active).
Top line
Previous
page
Bottom line
Light
indicating mes-
sages received.
Mute key
your correspondent
can no longer hear
you.
so that
Next page
n
Guide key
This key lets you:
• obtain information about the
telephone
• program the keys
isplay and display keys
2 lines and several pages giving information on your co
le through the keys associated with the lines of the displa
ons:
Incoming call (flashing).
Call in progress.
Call on hold.
Call on common hold.
Hang-up key
To terminate a call or
programming.
n
Audio keys
to share a conversation
to reduce louds-
peaker or recei-
ver volume
to make or answer a call without lif-
ting the receiver
Loudspeaker:
Hands free:
to increase loudspeaker or receiver volume
n
Alphabetic keypad
Protected by a flap, used for call
by name, message service and
programming.
You have a self-adhesive
label to stick inside the flap.
'Memo'
on icons:
Function active
Function requiring action.
Terminal or line busy.
Divert your calls to another terminal.
Access the various mail services.
Access your personal directory.
Transfer call to another terminal.
Make an ISDN call.
8
n
Display and display keys
Displays 2 lines and several pages giving information on your correspondent and the functions
available through the keys associated with the lines of the display screen.
StoreN
Lock
Appmnt
PickUp
n
Call required number.
Prohibit outside calls.
Make an appointment. Customize your terminal.
Pick up a call to another number. Programme company data.
Programmable keys and icons
Divert
Read+
Custo
Operat
To make a call, activate a service or manage your calls.
Icons are associated with each of these keys:
Call icons:
Incoming call (flashing).
Call in progress.
Call on hold.
Call on common hold.
Divert your calls to another number.
Display more information if required.
Function icons:
Function active.
Function requiring action.
Terminal or line busy.
Preprogrammed function keys:
Divert your calls to another terminal.
Access the various mail services.
Access your personal directory.
Transfer call to another terminal.
Make an ISDN call.
9
Installing the programmable key label
A printed label is supplied with the terminal. This should be installed beneath the
How
programmable keys.
1. Insert a flat “ blade ” into the slot (1 slot per key block).
2. Raise the cover.
3. Slide the printed label into position.
4. Replace the cover.
10
1
1.1
Using your telephone
Other
Making or answering a call without lifting the
receiver (hands free)
OR
Helen
OR
your correspondent’s
name
During a conversation, you can lift the receiver without
terminating the call.
during a conversation
OR
line key number required
you are in hands free
mode
terminate
your call
11
1
1.2
Making an outside call
• Making a call:
OR
“Outside line”
key
tells you the status of your
call
0 is the default code for an outside line.
1.3
Making an internal call
number required
015566....
OR
internal number
required
name and number of person
called
default code for
“Operator call”
OR
line key
function
12
• If the internal or outside number does not reply:
1
¤Intru
broadcast a message on
the loudspeaker of the
free terminal
OR
go to next screen store number to call again
OR
Calling your correspondent by name (company
1.4
first letters of your
correspondent’s
name
directory)
¤Cback
request callback to a
busy terminal
NbSave
Smith John
OR
Text
send a written
message
Using your telephone
proposes a name followed by a corresponding telephone
number and sequence number in list
• If name is OK:
Send
make the call
13
Usi
1
• If name is not OK:
FName
extend search
in list
OR
show previous name return to main menu
1.5
Calling from your personal directory
Helen
OR
Prev
Rubout
OR
Next
erase last letter entered show next name
Exit
OR
shows first ten names already entered in
directory*
OR
calling the selected
correspondent
access other
correspondents
* To enter your numbers see 'Programming your personal directory'.
1.6
Calling from the common directory
Your terminal has access to a common directory of outside numbers.
directory
number
14
1
1.7
your telephone
Receiving a call
rings
Smith John
correspondent’s name or
number
• To answer
OR
1.8
This service lets you filter incoming calls to your voice mailbox. When your caller
leaves his message you can choose to communicate with him.
Filtering calls using the voice mailbox
OR
• Activating call screening:
Using your telephone
programmed key
'Voice mailbox
screening'
enter your personal
code
15
Usi
1
• When you receive a call:
you hear the message left by your
015566....
caller
name or number of
the caller
OR
1.9
Redialling*
Redial
select the
'Redial'
function
1.10
Temporarily storing a number to call again
hands free to take
the call
OR
OR
same key to stop listening
and deactivate the screening
Prev
Call
OR
to stop listening
only
Next
select the No. in the last ten issued call required
number
the number called does not reply
number remains stored until another number is recorded
• Redialling the stored number:
StoreN
call number stored
16
NbSave
record number dialled
015566....
1
1.11
busy
internal number busy
callback request acknowledged
• Cancelling callback request:
×Cback
Requesting automatic callback if internal number is
1.12
Answering an internal call in intercom mode
¤Cback
Using your telephone
You can answer without lifting the receiver. When you receive an internal call,
your telephone rings and you are connected directly in hands free mode. The
screen shows the caller’s identity.
corresponding LED lights up
When your caller hangs up, intercom mode remains active.
17
Usi
1
1.13
Sending DTMF signals
During a conversation you sometimes have to send DTMF signals, such as with a
voice server, an automated attendant or a remotely consulted answering machine.
During a conversation
×DTMF
¤DTMF
to disable to activate
The feature is activated by default.
1.14
Making an ISDN call
screen shows number dialled
number called
Send
OR
Rubout
OR
Exit
send call erase last character return to initial screen
OR
SubAdr
OR
Secret
access ISDN services add a subaddress * keep your identity secret
18
1
OR
send a written message
(*)Sending a subaddress
You may have to add a four-digit subaddress to the number called (to obtain a fax,
PC or telephone, etc.).
SubAdr
1.15
When you call an internal or an outside ISDN number, your number is
automatically sent.
You can hide your identity before sending your call.
Text
OK
enter subaddress on
keypad
Hiding your identity (ISDN call)
Send
Using your telephone
number called
hidden identity status is
shown
Send
function is disabled at end of call
your identity remains hidden from
Choice
your correspondent
Secret
OK
19
Usi
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