france telecom 4020 User Manual

User's guide

4020 telephone

1

How to use this guide ?

You have a 4020 digital telephone. The alphabetic keypad, the screen and the icons

How

will help you use your telephone easily and make optimum use of the many
functions offered.

• Actions • Audio keys

Lift the receiver. Loudspeaker.

Hang up. Hands free.

• Display

Smith John

Description of an action
or context.

Partial view of display.

Adjustment “reduce”.

Adjustment “increase”.

• Programmable keys and icons • Other fixed keys

2

Line key. Fixed key.

Icon corresponding to
key.

MENU key.

Key programmed by
technician to access
service.

• Keypad • Other symbols used

Numeric keypad.

OR

Alphabetic keypad.

Specific key on numeric
keypad.

These symbols can be supplemented by small icons or text.
The features described in this manual and indicated with an asterisk (*) can only
be accessed with some software versions.

For more details, please contact your France Télécom installer.

Alternative to action
sequence.

Important information.

2

Contents

Getting to know your telephone . . . . . . . . . . . . p. 4

1.

2.

3.

3

Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6

Identify the terminal you are on. Making and receiving a call.
Initializing your voice mailbox. Consulting your voice mailbox.
Adjusting your telephone settings: ringer and brightness.
Programming direct call keys. Installing the programmable key
label.

Using your telephone . . . . . . . . . . . . . . . . . . . . . p. 9

Making a call. Receiving a call. Using call by name. Calling from
your personal directory. Redialling*. Requesting automatic
callback if internal number is busy.

During a conversation . . . . . . . . . . . . . . . . . . . . p. 11

Sending DTMF signals. Calling a second person during a
conversation. Receiving a second call. Switching between two
calls (Broker call). Transferring a call. Three-way conference.
Store a number*.

Toc

4.

5.

6.

Programming your telephone . . . . . . . . . . . . . . p. 13

Programming your personal directory. Customising your voice
greeting. Personal assistant : reaching you with one number only.
Modifying your personal code.

Keep in touch . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 15

Diverting your calls to your voice message service. When you
return, consult recorded messages. Divert your calls to another
number. When you return, cancel all diversions. Activate/disable
the personal assistant.

Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 17

Call pick-up. Answering the general bell. Manager/secretary
filtering. Send a voice message copy.

Declaration of conformity . . . . . . . . . . . . . . . . . p. 19

3

Getting to know your telephone

Light

To check or modify your key programming.

Calling from your personal directory.

received.

indicating messages

reen displays several pages of information concerning th

ake a call, activate a service or manage your calls.

Mute key

correspondent can no
longer hear you.

Intercom

terminal automatically
answers a call without
having to lift the recei­ver.

Hang-up key

To terminate a call or
programming.

n

Audio keys

receiver volume

so that your

so that your

to share a conversation

to reduce

loudspeaker or

to make or answer a call without lifting the receiver.

Loudspeaker:

Hands free:

to increase
loudspeaker or
receiver volume

n

Alphabetic keypad

Protected by a flap, used
for call by name, message
service and programming.
You have a self-adhesive

'Memo'

de the flap.

label to stick insi-

ion icons:

4

Display

The screen displays several pages of information concerning the present call.

n

Programmable keys and icons

To make a call, activate a service or manage your calls.
Icons are associated with each of these keys:

Call icons:

Incoming call (flashing).

Call in progress.

Call on hold.

Call on common hold.

Function icons:

Function active.

Function requiring action.

Terminal or line busy.

Preprogrammed function keys:

Display new page.

Divert your calls to another terminal.

DTMF

Accessing specific features.

Automatically redial the last number dialled.

Access the various mail services.

Transfer call to another terminal.

5

1

Getting started

Other

1.1

1.2

Identify the terminal you are on

Press this key twice.

Making and receiving a call

• To make a call:

OR

lift the
receiver

hands free for an

outside line

dial the number for

your call

• To answer:

6

OR

lift the
receiver

1.3

hands free

Initializing your voice mailbox

light flashes

Your personal code is used to access your voice mailbox
and to lock your telephone.

record your name acc ording to voi ce

enter your personal code then

guide instructions

6

1

1.4

select message replay message

Consulting your voice mailbox

display of sender’s identity and

message broadcasting

personal code

OR

Getting started

Adjusting your telephone settings: ringer and

1.5

7

brightness

OR

ringer brightness

for the ringer, press

repeatedly on

for brightness, press

repeatedly on

choose

ringer

choose

brightness

OR

choose
volume

apply

apply

7

Get

1

1.6

apply

1.7

A printed label is supplied with the terminal. This should be installed beneath the
programmable keys.

Programming direct call keys

0_. . . . . . .

press

programmed key

present value of

selected key

Installing the programmable key label

enter the

number

8

1. Insert a flat “ blade ” into the slot (1 slot per key block).

2. Raise the cover.

3. Slide the printed label into position.

4. Replace the cover.

8

2

Using your telephone

Other

2.1

lift the receiver hands free programmed line

Making a call

OR

OR

key

OR

dial the

number for

your call

For an outside line, dial '0' before the number.
For the operator, dial '9'.

2.2

Receiving a call

9

OR

lift the receiver hands free

2.3

Using call by name

display the correspondent’s

enter the first
letters of the
name

identity

9

2

2.4

directory directory number

2.5

Calling from your personal directory

required (0 to 9)

To program your personal directory, refer to the
paragraph 'Programming your personal directory'.

Redialling*

OR

OR

select the

'Redial'

function

select the No. in the last ten

Requesting automatic callback if internal number is

2.6

internal number busy

busy

call required number

issued

OR

“Automatic callback if

terminal busy” programmed key

or function code

10

3

During a conversation

During a conversation, different operations like calling a second person or

Other

transferring a call to another number can be done.

3.1

Sending DTMF signals

During a conversation you sometimes have to send DTMF signals, such as with a
voice server, an automated attendant or a remotely consulted answering machine.
The feature is activated by default.

during a conversation

DTMF

“DTMF End to End”

programmed key or

function code to

deactivate or activate

3.2

Calling a second person during a conversation

During a conversation, to call a second person.

DTMF

to disable dial enter the

OR

OR

line key

first letters

of the name

3.3

Receiving a second call

During a conversation, another person is trying to call you.

Smith John

caller's name or number

press line key

the first call is on hold

flashing for 3 seconds

the first call is on

hold

11

3

3.4

During a conversation, a second call is on hold.
To accept the second call:

press line key

3.5

During a conversation, to transfer the call to another number.

to disable number

Switching between two calls (Broker call)

the first call is on hold

Transferring a call

DTMF

transfer

called

3.6

During a conversation, a second call is on hold.

to disable code for function

3.7

To store the displayed number in the personal directory while a communication
is in progress:

Three-way conference

DTMF

“Conference”

(4 by default)

Store a number*

select a record in the

directory

OR

“Conference”

programmed key

enter the name of

your correspondent

apply

(twice)

12

4

Programming your telephone

Other

4.1

erase
present
value

Programming your personal directory

Name :

directory number

(0 to 9)

enter new label

present value

displayed

enter correspondent’s

number

erase
present
value

4.2

Customising your voice greeting

internal or

outside number

to be entered

You can replace the greeting message by a personal message.

Recording ...

voice message

recording

service

Are you sure

?

OR

end of recording apply to return to the default

message

13

4

4.3

*Functionality is subject to software configuration: please contact your France
Telecom installer if you experience any problems.

only*

dial an

outside line

number

personal assistant select type of

diversion

dial number of

your Mobile 4076

or DECT

dial number of a

colleague or your

secretary

activate/

deactivate

transfer to

operator

Personal assistant: reaching you with one number

4.4

Your personal code is used to access your voice mailbox and to lock your
telephone. As long as your voice mailbox has not been initialized, personal code
is 1515.

new code
(4 digits)

Modifying your personal code

options personal

code

apply

old code
(4 digits)

14

5

Keep in touch

If you do nothing, e-diatonis diverts calls to your voice mailbox.

5.1

5.2

Diverting your calls to your voice message service

When you return, consult recorded messages

Other

The light indicates that messages have been received.

display number of new and old

messages

personal code

OR

call back sender

of message

OR

copy message

message

broadcasting

OR

OR

replay message erase message

OR

select message

15

5

5.3

divert number called

5.4

5.5

Divert your calls to another number

When you return, cancel all diversions

OR

programme another

type of diversion

Activate/disable the personal assistant

personal assistant display

status

personal assistant

to activate

personal assistant

OR

to deactivate

personal assistant

apply

16

6

Sharing

Other

6.1

'Terminal call pick-up'

programmed key or

6.2

If the operator is absent, to answer incoming calls to the operator.

General bell is

Call pick-up

OR

number of

telephone ringing

function code

(71 by default)

Answering the general bell

ringing

'General bell'

programmed key

6.3

“Filter”
programmed key

Please contact your France Telecom installer for software configuration.

Manager/secretary filtering

incoming calls are filtered by a
chosen person (secretary, etc.)

same key to

cancel

17

6

6.4

Send a voice message copy

display number of new and old

messages

OR

personal code select message to copy copy message

OR

number
called

correspondent’s

name

apply

add a
correspondent

OR

record a

comment

OR

send message

18

Declaration of conformity

howtoc

We,
France Telecom,
6, Place d’Alleray
75505 Paris Cedex 15
hereby declare that we assume the products covered in these instructions to be
compliant with the essential requirements of Directive 1999/5/CE of the European
Parliament and Council.
Any unauthorised modification to the products shall render this declaration of
compliance null and void.

Standby power consumption = 0,35 W.

The CE marking indicates that this product complies with the following EC
directives

- 89/336/CEE (electromagnetic compatibility)

- 73/23/CEE (low voltage)

- 1999/5/CE (R&TTE)

3EH 21029 ZUAB Ed.02

19

To contact your after sales department, please dial

4couv

monday to saturday from 8 a.m to 8 p.m

(except bank holidays)

France Télécom

6, place d’Alleray - 75505 Paris Cedex 15
S.A. au capital de 9 869 333 704 € - 380 129 866 - RCS Paris

Notre site internet : http://www.francetelecom.com