FP Mailing Solutions optimail 30 Operator's Manual

Download

optimail 30

Postage meter

Operator Manual

optimail 30 – Display and keyboard

Multifunction keys (soft keys)

Display

Confirm input Acknowledg e messages

Press briefly back to higher-level menu /window

Hold

key pressed:

back to the Home menu

Call up menu for:

– Special functions – Administration and Statistics – System Settings –…

TELESET / load postage Show registers

Clear inputs

Quick sel ec t : display/select saved postage settings

Numeric keys – Enter numbers – Enter letter s, punctuatio n

and special characters

Shift key: Switch upper/lower case letters

Arrow keys – navigate – scroll – increase/decrease values

Contents

About this operator manual ______________________________________6 1 Safety tips ____________________________________________________7 2 A short description of the optimail 30 _____________________________8 3 The basics of operation ________________________________________11

3.1 Turning on/off __________________________________________11

3.2 Stand-by ______________________________________________ 12

3.3 Access control – MASTER / USER _________________________12

3.4 The user interface ______________________________________ 13

3.4.1 Key functions __________________________________________13

3.4.2 Display symbols ________________________________________14

3.4.3 Description of operating procedures and menu sequences in the present Operator Manual ____________________________16

3.4.4 The Home menu _______________________________________17

3.4.5 The menu _____________________________________________18

3.4.6 Lists _________________________________________________19

3.4.7 Adjustment menus _____ _________________ ________________20

3.4.8 Popup windows ________________________________________20

3.5 Text input __________ ________________ ___________________21

3.6 Test imprint ______________________ __ ___ ___ _____________22

4 Setting the meter imprint _______________________ ___ ___ ___ ___ __ __23

4.1 Postage value _________________________________________23

4.2 Endorsement __________________________________________25

4.3 Advert ________________________________________________26

4.4 Date _________________________________________________28

4.5 Imprint offset __________________________________________30

5 Metering _____________________________________________________ 31

5.1 Selecting / changing an account ___________________________31

5.2 Positioning and metering a letter ___________________________33

6 Postage calculation

(optional)

_____________________________________ 36

6.1 The Postage calculation menu _____________________________36

6.2 Setting postal rates for postage calculation ___________________38

6.3 Weighing, postage calculation, metering _____________________41

optimail 30 Operator Manual

7 Special functions _____________________________________________ 43

7.1 Postage correction __________________ _________________ __43

7.2 Redate _______________________________________________44

7.3 Reply Mail metering _____________________________________45

7.4 Stamping incoming mail _________________________________46

7.5 Moistening and sealing letters

(optional)

______________________47

7.6 Using an external postage calculator _______________________49

7.6.1 Connecting the postage calculator to the optimail 30 ___________49

7.6.2 Operating optimail 30 with an external postage calculator _______ 50

8 Memory _____________________________________________________ 51

8.1 Setting postage or postal rates for postage calculation with memory items _____________________________________51

8.2 Saving memory items ___________________________________ 52

8.3 Renaming memory items ________________________________53

8.4 Deleting memory items __________________________________ 54

9 Displaying and printing registers ________________________________55

10 Loading postage – TELESET ___________________________________ 56

11 Account administration ________________________________________ 58

11.1 Setting up a new account ________________________________ 58

11.2 Assigning / blocking USER card(s) for an account _____________60

11.3 Viewing and printing account statistics ______________________ 61

11.4 Changing / clearing down / deleting an account _______________ 61

11.5 Clearing down all accounts _______________________________ 63

12 Imprint management __________________________________________ 64

12.1 Loading imprint data from cards ___________________________ 64

12.2 Using / renaming / deleting adverts _________________________65

12.3 Deleting endorsements __________________________________66

13 Advanced settings & system information _________________________67

13.1 Viewing / printing / sending system information _______________67

13.2 Displaying and clearing down the item counter ________________68

13.3 High postage value – setting the threshold ___________________ 68

13.4 Low postage warning – setting the threshold _________________69

13.5 Setting the access rights _________________________________ 69

13.6 Setting the display contrast _______________________________70

13.7 Setting audible signals __________________________________71

13.8 Clock ________________________________________________ 72

Contents

13.8.1 Correcting the time ______________________________________72

13.8.2 Summer time changeover ________________________________73

13.8.3 Setting the time zone ____________________________________74

13.9 Changing the stand-by time _______________________________74

13.10 Changing the user interface language _______________________75

13.11 Setting the meter type ___________________________________76

13.12 Modem settings – changing dialing parameters _______________77

13.13 Changing dialup numbers ________________________________ 79

13.14 Integrated scale

(optional)

_________________________________81

13.14.1 Loading a new rate table _________________________________81

13.14.2 Deleting rate tables _____________________ ________________82

13.14.3 Turning automatic endorsement selection on/off _______________82

13.14.4 Taring ________________________________________________83

13.14.5 Setting the gravity ______________________________________84

13.15 Re-authorization ________________________________________84

14 Maintenance and care _________________________________________85

14.1 Cleaning the postage meter _______________________________85

14.2 Changing the ribbon cassette _____________________________86

14.3 Sealer

(optional)

_________________________________________88

14.3.1 Cleaning ______________________________________________88

14.3.2 Checking the water level and topping up water ________________89

14.3.3 Replacing felts _________________________________________90

14.4 Changing the battery ____________________________________93

14.5 Warranty _____________________________________________95

15 Tips for troubleshooting _______________________________________ 96

Appendix

Access rights for selected functions _______________________________102 Menu (overview) ______________________________________________104 Country codes _______________________________________________105 Glossary ____________________________________________________109 Technical Data _______________________________________________111 Index _______________________________________________________ 114 Service _____________________________________________________119

optimail 30 Operator Manual

About this operator manual

Please read this operator manual before using the optimail 30 postage mete r. Please keep the manual n ear the optim ail 30 at all times for reference.

This operator manual describes the optimail 30

– in its standard version – with integrated scale and – with sealer.

Functions which are only available with certain configurations are recognizable by a suffix, e.g.

(optional)

Quick Reference

The Quick Reference gives you an overview of the operating menu and metering with the optimail 30.

Installation Guide

Please read the “Inst allation Guide” to find out how t o install and register the optimail 30.

The following keywords and symbols identify the safety tips in this operator manual:

Warning! indicates a potential hazard which may result in injury.

Caution! indicates a potential hazard that may result in damage to the optimail 30 or impair the metering process.

The following symbols and text features are used in this operator manua l:

• Bullets precede instructions. – Dashes precede list items .

in capital letters.

“Incorrect value.” Messages are highlighted by quotation marks in the text.

A tip offers advice or additional suggestions for improving the operation.

Chapter “The basics of operation” on page 16 explains how operating and menu sequences are described.

Safety tips

1 Safety tips

The optimail 30 is a digital postage meter with a thermal printer for metering letter mail. The optimail 30 complies with the pertinent safety regulations for office information equipmen t.

Please observe the following tips for your own safety:

• Install and commission the optimail 30 according to the instructions in the installation gu ide.

• When you move the optimail 30 from a cold environment (i.e. below 50°F): wait at least 24 hours before connecting the optimail 30. The optimail 30 requires this period to adapt to the ambient conditions.

• Use only the power and modem cables provided or approved by FrancotypPostalia. Make sure that cables are not damaged.

• Connect the optimail 30 only to a grounded single-phase power socket.

• Make sure the socket for connecting the optimail 30 is close by and easily accessible at all times.

• Do not remove any parts of the housing.

• Never cover the ventilation slots in the housing.

• Switch off the optimail 30 before cleaning the posta ge meter or mov ing it to another location.

• Make su re that no liquids or foreign object s penetrate the interior of the optim ail 30. If this happens , pull out the main s plug im mediatel y. Have the optim ail 30 checked by a service technician before using it again.

• Pull out the power plug in the event of d anger! Call the after-sales service.

• Only use original ribbon cassettes from Francotyp-Postalia. Observe the information enclosed with every package.

• Only use the batteries provided by Francotyp-Postalia. Observe the instructions enclosed with the battery for correct use and disposal.

• Maintenance and repair work should only be carried out by qualified personnel authorized by Francotyp-Postalia. Otherwise your warranty will be voided. You will be liable for any damages arising.

optimail 30 Operator Manual

2 A short description of the optimail 30

Scale with scale pan

(optional)

Power switch

Power connection

Modem so c ket

Sealer

(optional)

Serial interface (25-pin)

Display

Ventilation slots

Power switch

Letter guide

Letter receiving tray

Flap with ribbon cassette behind

Card reader with card

Catch tray

Flap release key (ribbon cassette compartment)

Keyboard

A short description of the optimail 30

Things worth knowing about optimail 30

The optimail 30 is a post age meter for small and medium-sized mail volumes. It meters letters up to a thickness of 0.24" (6 mm) and self-adhesive FP labels.

With up to 30 meter imprints per minute you manage your dail y mail volume in virt ually no ti me at all.

Menu-controlled operation

No matter which function you need – from setting the meter imprint to editing system parameters – with the clearly structured user interface on the backlit display you quickly and easily perform these tasks.

Metering

The optimail 30 shows all major metering information at a single glance. You onl y hav e to pu t the lette r in pla ce – the optimail 30 feeds the letter, me ters it and ejects the ready to send letter to the right.

Letters as advertising medium

In addition to the meter imprint the optimail 30 can simultaneously pr int an advert of your choice on the envelope.

TELESET

Load postage into the optimail 30 with the TELESET process via a built-in modem – fast, comfortable and, if need be, 24 hours a day.

Protection against

unauthorized use

Access cards in check card format protect the optimail 30 against unauthorized use and allow individual access rights to be assigned (MASTER/USER).

Flexible and always up to date

New adverts, endorsements or new U.S. Po stal Service tariffs – simply load updated data into your optimail 30 with the chip card.

Thermal printing

The thermal prin ting process pro vides a cl ean, smudg eproof imprint. The s olid ink on the ribbo n is heated up as it passes the thermal print head, the liquefied ink penetrates the paper of the envelope and remains permanently bonded.

The ribbon cassette is simple to replace with just a few actions.

optimail 30 Operator Manual

Additional functions

The optimail 30 offers a n umber of convenient ad ditional functions that will soon be among your favorites:

– Memory function for frequently used U.S. Postal

Service products.

– Account function for separat e registration and billing

of portage costs.

– Redate and postage correct ion for correcting wro ng

meter imprints. – Reply Mail metering. – Incoming mail stamp . Print date and time on incom-

ing mail. – Print lists for account data, register states, system

information and other information. – Variable print offset for changing the meter imprint

position on the enve lope.

Catch tray

The convenient catch tray with adjustable stop is ideal for stacking the processed letters and provides additional storage space.

Options

The following components are available to extend the machine’s range of functions:

– Integrated scale. When the i ntegrated scale is imple-

mented, the ‘Postage calculation’ function is avail-

able. Depending on the postal rates the optimail 30

fast and reliably calculates the postage value. – Sealer. Manual ly pass the open envelop e through the

sealer. The moistened flap will be closed in the

optimail 30 during subsequent metering.

The basics of operation

3 The basics of operation

In this chapter you wi ll learn about the basic optim ail 30 functions and how to han dle the postage mete r user interface.

3.1 Turning on/off

Push the power swi tch, the toggle switch on th e left side of th e postage mete r, to turn the optimail 30 ON or OFF.

Caution! Wait for at least one minute before you turn the optimail 30 on again.

Turning on

• Push

I (= ON) on the power switch.

The display lights up and a start routine starts. The optimai l 30 tests and activa tes all machine components. This procedure takes some time and is accompanied by signal tones and display messages.

Finally the Home menu appears. The optimail 30 is ready and displays the following metering options:

The home menu (example)

– The postage and, if applicable, the

endorsement imprint are the settings

saved under MEM 1. – Current date. – An account has been set when an access

card (MASTER or USER) has been

plugged or access control was disabled. – The advert i s rul ed by the curr ent ac count .

Turning off

• Push

O (= OFF) on the power switch.

The optimail 30 switches off. The display light goes out.

optimail 30 Operator Manual

3.2 Stand-by

When in st and-by the optimail 30 displays a clock. The display is dark.

The optimail 30 goes to stan d-by if you do not feed any letters or press any keys for some time. You can reactivate the opt im ail 30 by pressing any key.

Refer to Chapter 13.9 on page 74 on how to set the stand-by period.

3.3 Access control – MASTER / USER

The MASTER and USER cards, commonly referred to as access cards, control the access rights to the postage meter.

The card labeled MASTER allows access to all functions. Cards labeled USER allows access to certain functions only.

– Billing metering to assigned accounts. – Saving and editi ng memory items. – Assigning an advert to the current account.

Access control with cards can also be disabled. Metering is then possible without access card on all accounts.

For an overview of all access rights refer to page 102.

Inserting an access card

• Insert the access card in the card reader. The chip on the card must face the rear.

• Push in the access card against a slight resistance al l the w ay to the s top. You can feel the card snap in.

Removing an access card

• Simpl y pull the acc ess card out of the card reader.

The basics of operation

3.4 The user interface

This chapter covers the optimail 30 use r interface. You will b e introduced to the me nu and window types, the used symbols, the modes of operation and how the present manual presents menu/operating sequences.

3.4.1 Key functions

Multifunction keys

The ke ys to the right of the disp lay are m ultifunction k eys (als o called soft ke ys). T hese k e ys are a ssigned diff erent fu nctions . Displa y t e xt a nd sy mbols indi cate the cu rrently ass igned function.

Arrow keys

– For scrolling in menus, lists… – For cursor movement (e.g. when typing text). – For increasing/d ecreas ing value s (when changin g selected

system parameters).

Memory

Displays saved products and selects them for metering.

Enter key – Confirm input. – Acknowledge messages.

Clear

Special function when selecting postal rates in the postage calculation me n u: – Pressing the key briefly

clears one item each.

– Keeping the key pressed for longer

(approx. 2 seconds)

clears all selected postal rates.

Opens the TELESET menu for: – Loading postage. – Calling up register values.

optimail 30 Operator Manual

3.4.2 Display symbols

Opens the MENU for system settings, administration, special and service functions for the optimail 30.

Back key

– Key pressed briefly

: back to last menu/window.

– Keeping the key pressed for l onger

(app rox. 2 seconds):

Back to the Home menu.

Numeric keys

– For typing numbers. – For typing text (account names, etc.).

To insert blanks: key . Available special characters, key :

. , : !; ? % & ’ " ( ) * + - / < = > \ ^ _ @ # € $ £ ¥

Shift key

Switch upper/lower case letters during typing.

The letter symbol indicates: The optimail 30 is ready for metering. You can feed and meter mail.

The letter bo x symbo l indicates th e Incoming mail stamp is enabled and ready. You can load incoming mail.

The printer symbol indicates the Print lists function A list, report, preview image… can be printed.

The text symbol indicates that text can be typed. The numeric keys are released for text input.

MEM and the memory location number indicate the selected memory item.

The hourgla ss symbol a ppears when th e optimail 30 requires some more time (e.g. w hen updating data) . Please wait until the procedure is fi nished.

Arrows in the s ta tus bar ind ic ate the pre se nce of further options th at you can select. Use the arrow keys to scroll forward or backward.

The basics of operation

The following symbols indicate the multifunction key assignment:

Set Postage. Set advert. Set Endorsement. Change Account Set Date. Switch to Incoming mail stamp function. Switch to Redate function. Switch to Correction function. Switch to Reply Mail function. Adjust Imprint offset. Return to the Meter function.

In lists: Select a setting saved in the displayed location (e.g. a memory item, an advert, an endorsement).

optimail 30 Operator Manual

3.4.3 Description of operating procedures and menu sequences in the present Operator Manual

Illustrations of display screens show current settings and what to type.

The multifunction key that must be pressed to trigger an action/function is shown in black.

The ‘way’ through the menu to reach a function as well as inputs/set tings for this function are indicated as follows:

• Press the key.

• Select in the menu: SYSTEM SETTINGS STANDBY TIME.

• Type the desired time.

• SAVE the setting shown.

Standby Time

Type time: 5 min

System Settings

Save

The basics of operation

3.4.4 The Home menu

The home menu appears after the machine was turned o n and th e start routine h as been successfully completed. It displays the current metering settings (postage, advert,

endorsement…). Dispatch data and weight only appear when

the postage calculation function is used

(optimail 30 with scale only)

An account has been set and is indicated in the home menu when an access card (MASTER or USER) has been plugged or access control was disabled.

Symbols indicate the multif unction key assignment and inform about the current settings. Chapter 3.4.2 explains the used symbols.

The status bar informs of the current operating state and gives additional hints.

In the Home menu you can – set the postage and

enter the Postage calculation menu

(optimail 30 with scale only)

– select an advertising imprint and an

endorsement imprint

– change the date for the meter

imprint.

–weigh

(optimail 30 with scale only)

–meter. You can also

– switch to the special functions

Incoming mail stamp ,

Redate ,

Correction and Reply mail . – define an imprint offset . – change the account (when access

to this function is permitted).

Current account

Advert

Postal ra te

Postag e

Weight

Selected memory item

Ready for mete ring

Status bar

Imprint offset

Date in meter imprint

Endorsemen t

optimail 30 Operator Manual

3.4.5 The menu

Use key to open the MENU. From this menu you ca n acces s the adm inis-

tration func tions, the syst em settings and s ervice functions.

Use the arrow keys to scroll to t he next page and back.

Use the mu lti func ti on keys to selec t the functions. Dependin g on the function a menu with

further options, a n adjustm ent m enu, a list… appear.

Pressing the key always returns you to the higher-level menu.

A quick overview of MENU has been provided on page 104.

Other functions : scroll with arrow keys

The basics of operation

3.4.6 List s

Lists (e.g. for memory items, adverts) offer all available settings in list form. The assigned number appears on the display right.

You can scroll the list with the arrow keys if more than four memory items are available.

Use the multifunction keys to select one of the available settings.

The caption displays the list’s title. A symbol in t he caption ca n indicate a certain

operating state. In the example shown the printer symbol indicates the list can be printed.

The status bar indicates useful additional functions.

For the advanced user: Keeping the multifunction key pressed (for

approx. 2 seconds) in some lists displays a preview and gives you access to a choice of administrative functions. For example: from th e m emo ry l is t yo u hav e direct access to a menu where you can edit the memory items.

Status bar

Caption

Possible settings

Symbo lizes the Print list s function

Next page: scroll with arrow keys

optimail 30 Operator Manual

3.4.7 Adjus tment m enu s

The optimail 30 opens a separate menu each for editing system p arameters and for ty ping, editing, clearing user-specific data.

Structure and function of these menus are similar. On the display left the optimail 30 shows the current setting. To the right you see other settings and functions you can select with the multifunction keys.

A cursor, the flashi ng underscore

_ indicates

a box where you can type text or numbers.

The caption displays the menu’s title. A symbol in the caption can in dicate a certa in operating state.

The status bar informs of special fe atures and gives additional hints.

Adjustment men us ca n a ls o c om pri se graphical el ements for visualization.

3.4.8 Popup windows

A popup window prompting for input opens for some setting s. M es sages a ls o app ear as a popup.

Confirm messages and popup inpu t w ith the

key.

Some popup messages feature auto-confirmation, i.e. they automatically close after some time.

Status bar

Caption

Possible settings and functions

Text box with cursor

The basics of operation

3.5 Text input

Letters including umlaut characters and accents, punctuation marks and special characters are assigned to the numeric keys for entering texts such as account names or short dialing abbreviations. Page 14 shows available special characters.

Typing characters

A cursor

_ marks the point whe re a character

can be typed in a text box.

• Press the appropriate numeric key as

many times in rapid succession until the

desired character appears in the display. After a short time the cursor jumps one digit

to the right. You can now type the next character.

Switching upper/lower case letters

• Press the key.

Deleting characters

• Use the arrow keys to position the

cursor on the character to be deleted.

• Press the key to delete the character.

Inserting characters

• Use the arrow keys to position the

cursor on the point in the text where the

character is to be inserted.

• Ty pe the des ire d chara cter.

Flashing cursor

Symbolizes the

text input mode

Deletes the text displayed

optimail 30 Operator Manual

3.6 Test imprint

You can check the settings for the metering process by doing a test imprint with postage

value “0.00” (zero impr int).

• Type the postage value “0” in the home menu.

“0” is displayed in the status bar.

• Confirm the postage value with the multifu nction key.

The postage value “0.00” is set.

• Fold a sheet (letter size) in the middle.

• Place the folded sheet on the letter receiving tray: – side to be printed face up – the folded edge must touch the letter

guide.

• Push the sheet in direction of the arrow until the optimail 30 feeds the sheet.

A roller pushes the sheet again st ribbon and print head and printing starts as soon as the letter sensor detects the sheet.

The optimail 30 prints the zero imprint and ejects the imprinted sheet to the right.

Folded edge

Setting the meter imprint

4 Setting the meter imprint

The present chapter describes the m eter imprint sett ings required by U.S. Posta l Service and the optional advertising imprint.

The following settings in the home menu define the meter imprint:

– Postage value (see Chapter 4.1) – Endorsement (see Chapter 4.2) – Advert (see Chapter 4.3) – Date (see Chapter 4.4).

Refer to Chapter 4.5 on how to use the ‘Imprint offset’ function to laterally displace the meter imprint position.

With the memory you can easil y and quic kly set th e postage and th e endorse- ment. Refer to Chapter 8 on how to use the optimail 30 memory function.

4.1 Postage value

In the home menu:

• Press the key next to .

Postage value Advert

Date

Endorsement

optimail 30 Operator Manual

• Type the desired postage value.

• Press USE to set the postage value.

The optimail 30 returns to the home menu. The postage value is set.

High postage

The optimail 30 issues a warning if you set too high a postage. The optimail 30 thus helps you to prevent overmetering and loss of postage. You can edit the limit for this monitoring function in the SYSTEM SETTINGS menu (see Chap ter 13.3 on page 68).

Quick results for the advanced user.

In the home menu:

• Type the desired postage value.

The postage is displayed in the status bar.

• Confirm with the key next to .

Setting the meter imprint

4.2 Endorsement

You can mark special mail types with an appropriate endorsement (e.g. First Class, Priority, Media Mail).

In the home menu:

• Press the key next to .

You see a list with all available endorsements.

• Select the desired endorsement. In the example it is “First Class” (endorsement No. 1).

The optimail 30 returns to the home menu. The endorsement is set.

Quick results for the advanced user.

In the home menu:

• Type the desired endorsement number.

The number is displayed in the stat us bar.

• Confirm with the key next to .

optimail 30 Operator Manual

4.3 Advert

You can print an advert of your choice on your mail. The optimail 30 offers the following options for advert printing:

– The postage meter ca n hold a ma ximum of 6 different adverts . The save d adverts

are available to all users.

– Advert on USER card. On request Fr ancotyp-Postali a will suppl y USER cards wit h

an advert of your choice. The advert is read from the card as soon as the card is inserted.

Setting the advert

In the home menu:

• Press the key next to .

You see a list with all available adverts.

• Selec t the desire d advert. In the ex ample it is “Advert 01”.

The optimail 30 returns to the home menu. The advert is set.

Quick results for the advanced user.

In the home menu:

• Type the desired advert number.

The number is disp layed in the status bar.

• Confirm with the key next to .

Setting the meter imprint

Using the advert from the USER card

• Insert USER card with advert.

• Press the key next to . The advert from the USER card appears

at the end of the list

• Pres s the key n ext to the last advert in the list.

The optimail 30 returns to the home menu. The advert on the USER card is set for metering.

You can also define th e adver t on the USER card as the default advert for this account (see page 59). The advert is the n used fo r the m eter im print immediately a fter the USER card is p lugged.

optimail 30 Operator Manual

4.4 Date

The date for the meter imprint is set automatically to the current date by the system clock. You can set the date of the meter imprint forward by up to 30 days. The optimail 30 does not permit forward da tin g o f m ore th an 30 da ys o r ba ck ward da tin g for metering.

Setting the metering date

In the home menu:

• Press the key next to .

• Type the new date.

• Press USE to set the date. The optimail 30 returns to the home menu.

The metering date is set.

Quick results for the advanced user.

In the home menu:

• Type the metering date. The numbers you typed are displayed in the

status bar.

• Confirm with the key next to .

Setting the meter imprint

Metering without date

The optimail 30 can omit the date in the meter imprint. Please heed the U.S. Postal Service regulations.

In the home menu:

• Type “000000” as the date.

• Confirm with the key next to .

The home menu indicates “– – / – – / – –” instead of the date. No date appears in the meter imprint.

Resetting the metering date to the current date

In the home menu:

• Press the key next to .

• Press TODAY to set the current date.

• Press USE to set the date.

The optimail 30 returns to the home menu. The current date is set for metering.

Metering without dat e

optimail 30 Operator Manual

4.5 Impri nt offset

The optimail 30 prints the meter imprint at a fixed offset to the right letter edge. You can increase this offset and thus shift the meter imprint to the left by adjusting the imprint offset.

Caution! The impri nt offset set also applies to imprinting of labels and all other print functions (printing of lists, incoming mail

stamps…). In the home menu:

• Press the key next to .

• Type the desired value (0 mm = default position without offset).

• SAVE the imprint offset.

The optimail 30 returns to the home menu. The imprint o ffset is set an d remains effect ive until it is changed – even if the machine is switched off.

Quick results for the advanced user.

In the home menu:

• Type the desired imprint off s et value.

• Confirm with the key next to .

Metering

5 Metering

In this chapter you c an read how to set the acco unt to record po stage cos ts and how to insert letters, postcards and metering labels correctly. You will receive important information and tips on how to p revent in complete or ille gible meter i mprints a nd how to protect the prin ting system from dama ge. Please refer to C hapter 4 for further information on how to set meter imprint parameters.

5.1 Selecting / changing an account

An account m ust alway s be s elected for mete ring. The current settin g is visi ble in the home menu; you can recognize it by the symbol.

Setting the account via an access card

• Insert the USER or MASTER card in the card reader. The chip on the card must face the rear.

• Pus h in the card agai nst a slight resi stance all the way to the stop. You can feel the card snap in.

The optimail 30 selects the account configured on the access card as well as the defaults for adv erts an d addi tional text i t co ntains.

The home menu shows the account name. The postage costs of all subsequent metering procedures will be charged to this account.

Account 1 is always assigned to the MASTER card (account 1 = MASTER account).

optimail 30 Operator Manual

Changing the account

You can only ch ange the accou nt when working with the MASTER card or when access control was disabled.

In the home menu:

• Press the key next to . The optimail 30 opens a list containing all

accounts. You see the account names and numbers.

• Select the desired account. In the example: “Customer Service” (account No. 7).

The optimail 30 returns to the home menu. The account is set.

You can only se lect those accoun ts that were defined in the ACCOUNT ADMINISTRATION menu. You cannot select accounts tagged “Not assigned”.

Quick results for the advanced user.

In the home menu:

• Type the desired account number.

The number is disp layed in the status bar.

• Confirm with the key next to .

Not assigned = acc ount is not availabl e fo r metering

Metering

5.2 Positioning and metering a letter

The optimail 30 allows letters up to a thickness of 0.24" (6 mm) and postcards to be metered. Format and material of mail pieces must meet the specifications on page 113.

Caution! You can avoid poor meter imprint quality, ribbon breaks and print head damage by simple, preventive measures:

– Several sheets in an envelope may result

in thickness differences in the print area that may cause an irregular imprint. In this case meter the empty envelope or use the special FP double labels.

– Use envelopes with as smooth a surface

as possible. This gives the best printing results.

– Make sure the letters do not contain any

staples or paper clips in the imprinting area.

– Jog the top edge of th e envelo pes on a flat

surface prior to metering. By aligning the letter contents at the top edge you create a smooth area for the meter imprint.

– A standard s ize letter you best let go during

printing. Larger envelopes could do with some support.

– To not try to align or move a letter once the

optimail 30 has started feeding it.

optimail 30 Operator Manual

The catch tray can be adapted to different envelope sizes by displacing the stop. The stop features four catches for the most common sizes.

Metering…

You can start metering if the optimail 30 is ready for metering (letter symbol in the top right corner and appropriate information in the status bar).

Positioning a letter/postcard

• Place the letter on the letter receiving tray: – side to be printed face up (address field

is visible )

– the top edge must to uc h the le tter guide.

• Push the letter in direction of the arrow until the letter sensor detects the letter.

A roller pushes the sheet again st ribbon and print head and printing starts as soon as the optimail 30 detects the letter.

The illustration shows the approximate position where the optimail 30 starts feeding the letter.

The imprinted letter is ejected to the right. Refer to Chapter 7.5 on page 47 on how to

simultaneously moisten and meter letters.

Ready to meter display

Letter guide

Metering

Loading metering labels

The optimail 30 can imprint self-adhesive double labels. Double labels suitable for optimail 30 are available from FrancotypPostalia.

• Pla ce the dou ble labels on the letter recei ving tray: – side to be printed face up – the long edge must touch the letter

guide.

• Push the double label in direction of the arrow until the letter sensor detects the double label.

The illustration shows the approximate position where the optimail 30 starts feeding the double label.

The imprinted double label is ejected to the right.

optimail 30 Operator Manual

6 Postage calculation

(optional)

6.1 The Postage calculation menu

The ‘Postage calc ulation’ func tion is avail able on an optimail 30 with integra ted scale (available as an option) only.

Calling up the Postage calculation menu

• In the home menu press the key next to briefly.

The menu for entering the postage appears.

• Select CALCULATE POSTAGE.

The optimail 30 opens the postage calculation menu. The display area for the current postal rates is empty. You can now select the desired postal rates.

• In the home menu keep the key next to pressed for some time (approx.

2 seconds).

The optimail 30 opens the postage calculation menu with the current postal rates. You can now – make additions to the cu rrent setting s (e.g.

choose special services)

– delete the current setting step by step and

select new settings.

Display of current settings

The display left shows – the selected postal rates – the weight – the postage.

The postage only appears if all necessary postal rates we re select ed and the displa yed weight exceeds 0 oz.

Menu area

for postal rate s

Postal rates

Postage val ue

Weight

Display area:

Postage calculation

Selecting postal rates

Selectable postal rates are shown in the display right.

You can scroll the list with the arrow keys if more than four memory items are available.

Use the multifunction keys to select the postal rates.

Deselecting postal rates

Press the key to clear (deselect) selected postal rates from the display area.

– To clear separately: Press key briefly. – To clear all: Keep the key pres sed for

approx. 2 seconds.

Changing to the home menu

Pressing the key returns you to the home menu.

The optimail 30 saves the current setting s to the home men u when the postag e calculation menu is left.

Menu area for postal rate s

Display a rea for the current setting

Status bar

Other postal rates: scroll with arrow keys

optimail 30 Operator Manual

6.2 Setting postal rates for postage calculation

In the home menu:

• Press the key next to briefly.

The optimail 30 opens the postage calculation menu.

• Select CALCULATE POSTAGE.

The optimail 30 opens the postage calculation menu. The display area for the selected postal rates is empty.

Selecting postal rates

The optimail 30 success ively prom pts yo u to specify all necessary details.

• Select the desired setting by pressing the

appropriate multifunction key.

All selected postal rates are shown in the display area (display left).

The postage appears as soon as all necessary postal rates are selected and the displayed weight exceeds 0 oz.

The example shows the following settings: – Package Service PkgS – Media Mail MedM

Postage calculation

Selecting special services

• Select the desired special service by pressing the appropriate multifunction key. This is INSURED MAIL in the example.

You can select severa l special service item s. The optimail 30 supports you in observing postal regulations and does not permit any illegal combinations.

All selected sp ecial services are shown in the display area (display lef t). The selected special services are also inverted in the display area (display right).

You can press the appropriate multifunction key to deselect a special service.

When the desired postal rates are set:

• Press the key to return to the home menu.

You can save frequently used mail settings as memory items and directly access these in the home menu. Refer to Chapter 8 on how to use the optimail 30 memory function.

Selected special service

optimail 30 Operator Manual

Things that must be heeded when setting postal rates

You must se lect Oversiz e if the size of a mail piece exceeds de fined limits for lengt h, width and thickness.

There are special services U.S. Pos tal Service only offers in conjunction with a second special servi ce. For example: Return R eceipt and Signature Confirmation are permitted in conjun ction with Registered, Insured or C.O.D. only.

The optimail 30 may open a popup window to prompt for additional input. You must, for example,

– type the first three digits of the

destination ZIP code for so me mail typ es

(e.g. Package Service BPM),

– specify the three -digit cou ntry code for all

mail going abroad (see page 105),

– specify the mail piece value for Insured

Mail, Registered Mail, C.O.D.

Postage calculation

6.3 Weighing, postage calculation, metering

Caution! Please h eed the follow ing notes on h ow to use t he integrated s cale:

– The scale is designed for a maximum weight of 6.6 lb. (3 kg). – The optimail 30 can determine a new wei ght only if the scale has been

emptied beforehand. You must therefore empty the scale pan before you place a new mail piece to be weighed.

You can weig h your mai l pieces in t he home menu but a lso in the postage ca lculation menu.

• Select the desired postal rates in the postage calculation menu (see Chapter 6.2) or set them via the memory (see Chapter 8.1).

• Place the mail piece on the scale pan.

A beep signals the scal e has determ ined the mail piece weight.

Note

: This tone cannot be heard if the

optimail 30 audible signal was disabled. The weight determined by the scale is set.

The optimail 30 sets the appropriate postage for metering using the selected postal rates and the displayed weight.

The optimail 30 also sets the appropriate endorsement if automatic endorsement selection is enabled. Read Chapter 13.14.3 on page 82.

• If ne cessary: Press the key to return to the home menu.

• Check the other settings for the meter imprint and – if necessary – edit them accordingly (dat e, adv ert, imprint offset…).

optimail 30 Operator Manual

• Take the mail piece from the scal e pan and meter as usual (see Chapter 5.2).

The ‘High postage’ monitoring function is inacti ve if you use the ‘Postage calculation’ function.

Special functions

7 Special functions

7.1 Postage correction

You can correct faulty meter imprints on an al ready met ered letter. The correctio n print must always be printed on the non-address-side of the mail piece.

If you have metere d a postage val ue which is too low, print a corr ection with th e missing amount on the non-address-side of the mail piece.

Print postage correction

In the home menu:

• Press the key next to . The optimail 30 sets the Correction imprint.

• Enter the amount to be imprinted on the mail piece in additio n to the posta ge value already metered.

• Confirm with the key next to .

• Position the mail piece the non-addressside face up.

The optimail 30 prints th e cor rection im print.

optimail 30 Operator Manual

7.2 Redate

If the meter imprint s hows an incorrect date, you can print a correct ion with the correct date on the non-address-side of the mail piece already metered.

Print redate

In the home menu:

• Press the key next to . The optimail 30 sets the Redate imprint.

• Enter new date to be imprinted.

• Confirm with the key next to .

• Position the mail piece the non-addressside face up.

The optimail 30 prints the redate imprint.

Special functions

7.3 Reply Mail metering

You can meter reply mail with the optimail 30. When metering reply mail the optimail 30 prints a normal meter imprint without date

Setting reply mail

In the home menu:

• Press the key next to . The optimail 30 sets Reply.

• Sel ect the des ire d m ete r impri nt (p os tag e, endorsement…).

• Load reply envelope/card as usual.

The optimail 30 prints the reply meter imprint.

optimail 30 Operator Manual

7.4 Stamping i ncoming mail

You can use the Incoming mail stamp function to mark your incoming mail (0.24"/ 6 mm maximum thickness).

Setting the incoming mail stamp

In the home menu:

• Press the key next to . The optimail 30 sets the incoming mail

stamp.

Date of incoming mail

You can set the in coming mai l stamp date a s desired. Redating is permissible. Read page 28 to find out how to set the date.

The time is incl uded in in coming mail stamps with the current date only.

Imprint offset

The incoming mail stamp default position is approximately 0 .4" (1 cm) from the right e dge of the mail piece. Read page 30 to find out how to set the imprint offset.

Stamping incoming mail

• Load incoming mail with the side to be printed face up.

The optimail 30 prints the incoming mail stamp and ejects the mail piece to the right.

The incoming mail stamp shown to the left bears date and time.

Date in incoming mail stamp

Back to

meterin g fu nction

Special functions

7.5 Moistening and sealing letters

(optional)

Operating the optimail 30 with the specially available sealer lets you se al and meter letters in a single step.

The sealer is filled with tap water and installe d on the left side of the optim ail 30. Two catches fasten the sealer to the postage meter housing. For further information on how to set up the sealer please refer to the Installation Guide.

The sealer is suitable for all commercially available gummed envelopes whose flaps are not longer than 3" (78 mm).

The present chapter explains how to use the sealer. Please refer to Chapters 4 and 5 on how to set the meter imprint and to meter.

Moistening the envelope flap

• Hold the letter with the open flap facing down.

• Engage the letter at the sealer in arrow direction.

The illustration shows the correct letter position in the sealer:

– the flap is beneath the stop – the stop edge is exactly in the flap groove.

Stop edge

Stop

optimail 30 Operator Manual

• Guide the letter through th e sealer with an arched motion as shown in the illustration.

This will pass the gummed flap edge along the moistening felt and moisten it.

• Align the letter top edge with the postage meter letter guide and push in the letter in arrow direction until the optimail 30 feeds and meters the letter.

Sealing moistened envelope flaps We recommend that you firmly press on the

envelope flaps after metering to make sure the envelopes are firmly sealed.

• Stroke your hand firmly over the envelope’s/letter stack’s flap area.

Large-sized mail pieces You best guide large-sized mail pieces with

both hands during

moistening. You sh oul d support the mail piece only slightly as soon as the postage meter has started feeding it.

Letter guide

Special functions

7.6 Using an external postage calculator

As standard, the optimail 30 features a 25-pin interface. You can connect existing FP letter and parcel scale, a so-called postage calculator, to this interface.

The FP postage calcul ator determines the we ight and calculates th e correct postage. The data required by U.S. P ost al Serv ice (po stage and endors ement if req uired) ar e automatically sent to the optimail 30 and set in the home menu.

7.6.1 Connecting the postage calculator to the optimail 30

You need a special interface cable to connect the postage calculator to the optimail 30. A suitable interface cable is available from Francotyp-Postalia.

Caution! Read the Operator Manual for your FP postage calculator before you connect it to the optimail 30 to learn how to connect a postage meter to the FP postage ca lculator and h ow to set up op eration with a po stage met er.

• Turn off the optimail 30.

• Turn off the FP postage calculator.

• Plu g the 25-pin interface cable s upplied by Francotyp Postalia to the 25-pin interface on the optimail 30 and tighten the screws.

• Conn ect the inte rface cable to the FP postage calculator.

• Turn the optimail 30 on again.

• Turn on the FP postage calculator.

• Set up the F P posta ge ca lcu lator for operation with an optimail 30. In particular, heed the settings for automatic endorsement transfer (endor semen t se tting on the optimail 30).

Power switch

optimail 30 Operator Manual

7.6.2 Operating optimail 30 with an external postage calculator

Caution! Also read the Operato r Manual for you r FP postage calc ulator. Pay

special attention to the information of how to safely operate the FP postage calculator.

• Turn on the optimail 30 and FP postage calculator.

The optimail 30 must dis play the home menu and be ready for metering.

• Determine the postage with the FP postage calculator.

The data required by U.S. Postal Service (postage and endo rsement if ap plic able) are automatically sent to the optimail 30 and set in the home menu.

• Check the other settings for the meter imprint and – if necessary – edit them accordingly (advert, imprint offset…).

• Meter the mail piece with the optimail 30.

Memory

8 Memory

The basic optimail 30 version features 4 memory items. An optimail 30 with integrated scale features 9 memory items. Each memory item can hold a postage with appropriate endorsement. An optimail 30 with integrated scale

can store the postal rates for pos tage calculation

instead of postage and endorsement. In the MEMORIZED RATES me nu you can save and delete m emory items, overwrite

them with a new assignment and assign them names of your choice.

8.1 Setting postage or postal rates for postage calculation with memory items

• Press the key. You see a list with all available memory

items.

• Sel ect the desired memory . In the example it is memory No. 3 (postage $ 2.37 with endorsement “BPM”).

The optimail 30 returns to the home menu and displays the set memory (MEM 3).

The saved setting (postage and endorsement

postal rates for postage calculation)

are selected.

Quick results for the advanced user :

• Ty pe the memory item numbe r in the home menu.

• Confirm with the key.

optimail 30 Operator Manual

8.2 Saving memory items

As memory you a lways s ave the current settin gs in th e ho me menu, i .e. the po stage and the endorsement

postal rates for postage calculation

(optimail 30 with integrated

scale only)

. Please refer to Chapter 4 on how to set the postage an d the endorsemen t.

Please refer to Chapter 6 for more information on ‘postal rates’.

• Press the key.

• Selec t in the menu: MEMORIZED RATES.

• Select the memory number under which you wish to save the settings.

The optimail 30 opens the Memorized Rates menu. The display left shows the old assignment.

• Press NEW to adopt the current setting in the home menu.

The new assignment

is shown.

• Press SAVE to save the current assignment as memory item.

Memory 1 The optimail 30 uses the settings saved under Memory 1 as power-on default.

Select memory: 1 … 4 (9)

New

Memorized Rates

Save

Functions in the NEW MEMORIZED RATE menu and their meanings

(optimail 30 with scale only):

LESS WEIGHT Sets the displayed weight to “0lb 0.0 oz”.

Saving writes the postal rates and the “0lb 0.0 oz” weight to a memory item.

You must weigh your mail piece each time you call up such a memory item.

INC WEIGHT Indicates the current weight again.

Memory

8.3 Renaming memory items

You can name each of th e mem ory i tems. The m emory item sel ection list shows this name instead of the saved assignment.

• Press the key.

• Sel ect in the menu: MEMORIZED RATES.

• Sel ect the memory th e nam e of which you wish to change.

• Use RENAME to open the menu for the memory names.

• Wit h NEW NAME you can del ete the entire name shown.

• Type the desired name. In the example this is “Canada-Let ter/Air mail”.

• Press SAVE to save the name.

The memory item selection list now shows this name instead of the saved setting.

New Name

Select memory: 1 … 4 (9)

Rename

Memorized Rates

Enter name Canada-Letter/Airmail

Save

optimail 30 Operator Manual

8.4 Deleting memory items

You can overwri te sup erfluou s mem ory items with a new ass ignm ent or del ete the m.

• Press the key.

• Selec t in the menu: MEMORIZED RATES.

• Select the memory you wish to delete.

• Press DELETE t o delete the saved setting. The memory list indicates “Not assigned”.

Saved postal rates for postage calculation: The optimail 30 automatically deletes those memory items that do not comply with the new rate table as soon as the new table has come into force. This is the case when United States Postal Se rvice has ceased to offer the product saved in the memory item.

Select memory: 1 … 4 (9)

Delete

Memorized Rates

Displaying and printing registers

9 Displaying and printing registers

The optimail 30 saves important parameters and informati on on used p ostage in re gisters. You can view and print the register states.

• Press the key.

The REGISTER menu displays the current register states.

Printing registers

• Load an empty sheet or a double label as usual.

The optimail 30 prints the register report.

The registers store the following information:

DESCENDING – R1 Postage still available in Dollars

ASCENDING – R2 Total value of

all meter imprints performed

CONTROL TOTAL – R3 Sum total of all loaded sums

TOTAL ITEMS – R4 Total number of meter imprints performed

(including zero imprints)

optimail 30 Operator Manual

10 Loading postage – TELESET

TELESET is the load ing of the desire d postage cre dit via modem. The modem is in tegrated into the optimail 30. To load postage you dial the Teleset data center (TDC) with the optim ail 30 and call the de sired amount . Billing occ urs accordin g to your contract with the United Stat es Postal Service.

Regular contact with the Teleset data center For reasons of safety the United States Postal Service demands that the postage

meter connect with the Teleset data center at regular intervals. The optimail 30 issues a m essage when a contact with the Teleset data cente r is due.

You must then start TELESET as usu al. Simply lo ad a sum of $ 0 if you do no t need any postage for the time being.

The optimail 30 will disab le vital fu nctions u ntil a cont act with th e Teleset data center could be establ ish ed if you fail to react to the mes sa ge within an adequate peri od of time. Please contact the Francotyp-Postalia Ser vice if you have any questions.

Loading postage

The optimail 30 must be connected to the telephone line for the duration of the loading process. Make sure the modem dialing properties and the Teleset d ata center (T DC) telephone number are set correctly.

• Press the key.

• Select TELESET to call up the loading procedure.

• Accept the amount to be loaded

use CHANGE to open the menu for the amount to be loaded. Type the desired amount.

• Confirm with LOAD.

Change

Type amount to load: $ 100

Teleset

Load

If desired:

Loading postage – TELESET

The optimail 30 checks whether the desired amount can be loaded. The optimail 30 will

not accept impermissible amounts – an appropriate message appears.

To load the indicated amount:

• Use LOAD to establish the connection to the Teleset data center.

Loading continues automatically. You can monitor the progress in the display. Please stand by. Data exchange takes some time.

The new residual amount is indicated when loading ends.

Use REPORT to view and print the loading report.

optimail 30 Operator Manual

11 Account administration

With the optimail 30 account administration function you can record and evaluate metering proced ures separated by accounts. Ac counts can be sections /departments of a company or individual companies within a community office.

You can define up to nine ac counts in you r optima il 30 and set up access rights with MASTER and USER cards. Acco unt 1 is defined ex works and perman ently assigned to the MASTER card (MASTER account).

Refer to Chapter 5.1 on page 31 on how to select accounts for metering.

11.1 Setting up a new account

• Press the key.

• Select in the menu: ACCOUNT ADMINISTRATION DISPLAY / EDIT / NEW.

• Select a NOT ASSIGNED account in the list.

The optimail op ens t he procedure for setting up the account.

• Simply follow the instructions on the display.

The optimail 30 success ively prom pts yo u to specify all necessary details.

Possible settings are explained on the next page.

• Press CONTINUE to save the displayed parameter.

• If all parameters are complete: SAVE the new account.

Save

Display / Edit / New

Not assigned

Account administration

Enter name

Continue

Account administration

Possible account parameters and their meaning: Name Letters, special char-

acters and numbers

Refer to page 21 for information on how to type text.

Default advert NO DEFAULT The advert selected last remains

set in the home menu when you select an account.

WITHOUT ADVERT The selection made automatically

becomes effective when you change to the account.

All saved adverts

FROM CARD When you insert the

‘USER with advert’ card the advert on the card is selected.

The advert from the USER card always appears at the end of the list. Prerequisites: – The account is set up.

– The ‘USER with advert’ card must be assigned to the

account and inserted.

Teleset access YES TELESET is released.

The account user is authorized to load postage.

NO TELESET is locked.

Cards YES At least one USER card is assigned

to the account.

NO No USER card is assigned to the

account.

optimail 30 Operator Manual

11.2 Assigning / blocking USER card(s) for an account

Each account (except MASTER account) can be assigned one or several USER cards. The USER card allows access to the assigned account only. You can block the USER card(s) in order to protect the optima il 3 0, e.g. when a card is lo st.

• Press the key.

• Select in the menu: ACCOUNT ADMINISTRATION DISPLAY / EDIT / NEW.

• Selec t the acco unt for whi ch a card is to be programmed.

• Use CHANGE to open the procedure for changing the account parameters.

• Press CONTINUE until the menu for card assigning/blocking appears.

• Selec t NEW CARD to assign the accoun t a USER card

BLOCK CARD all USER cards for this account.

• Follow the instructions on t he display to assign a USER card.

• Complete the procedure of changing account parameters with SAVE.

You can overwr ite no longer us ed or blocked USER cards with a new acco unt assignment.

New card / Block card

Select account for the USER card

Change

Display / Edit / New

Account administration

Continue

Save

Account administration

11.3 Viewing and printing account statistics

You can view and print the postage used by the separate accounts and the number of meter imprints in an overview. The printed list also includes the current settings of all accounts.

• Press the key.

• Select in the menu: ACCOUNT ADMINISTRATION STATISTICS.

Printing account statistics

The account statistics comprise 2 pages.

• Load an empty sheet or a double label for each page.

11.4 Changing / clearing do wn / deleting an account

• Press the key.

• Select in the menu: ACCOUNT ADMINISTRATION DISPLAY / EDIT / NEW.

• Select the account to be changed.

The ACCOUNT ADMINISTRATION menu appears. The display left indicates the current account parameters (name, default advert…) and the usage data (po stage us ed and number of meter imprints since las t Clear down).

Refer to page 59 for an explanation of the account parameter meanings.

Note: The USER card allows access to the assigned account only. The administration menu for this account opens immediately after ACCOUNT ADMINISTRATION.

Statistics

Account administration

Display / Edit / New

Select the account to be changed

Account administration

Clear Down / Delete / Change

optimail 30 Operator Manual

• You can CHANGE, CLEAR DOWN or DELETE the account shown.

Functions in the ACCOUNT ADMINISTRATION menu and their meaning:

CLEAR DOWN Clears down all incurred postage data

(Postage used) and the number of meter imprints performed (Items) for the account shown.

DELETE Deletes the account shown, including all

account data.

CHANGE Opens the procedure for changing the

account parameters (name, default advert…).

The optimail 30 successively displays the parameters you are authorized to change. You can keep or change the current parameters.

Press CONTINUE to save the displayed parameters.

When the procedu re is finished, sel ect SAVE

CANCEL to either save or discard all

changes.

Account administration

11.5 Clearing down all accounts

• Press the key.

• Select in the menu: ACCOUNT ADMINISTRATION CLEAR DOWN ALL.

Following a secu rity prompt the postage used and the number of meter imprints are cleared down for all accounts

Clear Down All

Account administration

optimail 30 Operator Manual

12 Imprint management

The optimail 30 offers a number of powerful management functions for managing individual imprint elements. Among these are the assignment of custom names for endorsements , graphica l preview an d printing o f adve rts as well a s deletin g of superfluous adverts a nd endorsements. You c an load new adverts and en dorsements from chip cards. The following chapters explain the functions in more detail.

12.1 Loading imprint data from cards

You can easi ly load impri nt da ta (adv erts, endorsem ents) from c hip card s. O rder th e card with desired imprints from Francotyp-Postalia.

• Press the key.

• Select in the menu: LOAD FROM CHIP CARD.

• Remove the access card and insert the card with imprint data.

The optimail 30 shows all imprint data saved on the card.

• You ca n LOAD ALL or SELECT ind ividual imprints.

Insert a card

Load All / Select

Load from Chip Card

Imprint on the card (in the example: ad verts)

Imprint management

12.2 Using / renaming / deleting adverts

• Press the key.

• Select in the menu: IMPRINT MANAGEMENT MANAGE ADVERTS.

• Select the desired advert.

The ADVERT MANAGER menu shows a simplified graphical preview of the advert.

• You can R ENA ME o r DE LETE t he a dve rt.

Functions in the LOAD FROM CARD menu and their meaning:

LOAD ALL Loads all data from the card into the

optimail 30.

SELECT optimail 30 prompts for each imprint:

“Do you want to load: YES/NO”. When you have answered all prompts, the

selected imprints are flagged with OK. Use LOAD to load the selected imprint data

into the optimail 30.

Manage Adverts

Select advert

Imprint Management

Rename / Delete

Functions in the ADVERT MANAGER menu and their meaning:

RENAME Opens the menu where you can change the

name. You can change the name that a ppears in the

home menu and in the advert lists as you lik e. For notes on how to type text see page 21.

DELETE Deletes the adv ert on displa y after a sec urity

prompt.

USE Selects the advert for metering.

optimail 30 Operator Manual

12.3 Deleting endorsements

• In the home menu: Press the key next to .

• In the ENDORSEMENT SELECTION list: keep the multifu nction key for th e endors ement to be deleted pressed for some time (approx. 2 seconds).

The EDIT ENDORSEMENT menu displays the selected endorsement.

• Select DELETE.

In the home menu:

Open the administration menu:

Keep the multifunction key for

the desired endorsement imprint

pressed for some time.

Delete

Functions in the EDIT ENDORSEMENT menu and their meaning:

DELETE Deletes the endorsement on display after a

security prompt.

USE Selects the endorsement for metering.

Advanced settings & system information

13 Advanced settings & system information

13.1 Viewing / printing / sending system information

You can view and print all major machine parameters as a list. optimail 30 also lets you send the data to the after-sales service.

• Press the key.

• Select in the menu: SYSTEM INFORMATION.

• Choose the topic you want information on.

Sending system information

With the ALL INFORMATION function you transmit – only upon request by FrancotypPostalia please – data to the FP after-sales service.

– Modem / Telephone / –Scale – Ra te Table – Security Device – System – Ink Ribbon – Endorsement S tatistics

(Send) All Information

System Information

Available reports and information:

MODEM / TELEPHONE Modem name and dialing parameters

Saved telephone numbers

SCALE

(optional)

Technical information on th e in teg rated scale

RATE TABLE Available rate tables and validity

SECURITY DEVICE Technical information, among others the

machine state, validity and battery state

SYSTEM Machine number, software and imprint data

INK RIBBON Ink ribbon parame ters and usage inf ormation

ENDORSEMENT STATISTICS Information on the endorsement usage

optimail 30 Operator Manual

13.2 Displaying and clearing down the item counter

Apart from stor ing the total num ber of met er imprin ts in re gister (R 4) and the accoun t counters the optimail 30 features a customizable item counter. This item counter counts all meter imprints. Independently of other optimail 30 counter functions you can reset the item counter to zero or use it as a daily or job counter.

• Press the key.

• Select in the menu: ITEM COUNTER.

• CLEAR DOWN cl ears the displayed counter state without security prompt

13.3 High postage value – setting the threshold

The ‘High pos tage valu e’ f unctio n issues a wa rning wh en the s et pos tage ex ceeds a defined threshold. You can also disable this warning function.

• Press the key.

• Select in the menu: SYSTEM SETTINGS

HIGH POSTAGE SETTING.

• Type the desired threshold

select WARNING OFF to disable the warning function.

• SAVE the setting shown.

Clear down

Item counter

High Postage Setting

Type threshold / Warning off

System Settings

Save

Advanced settings & system information

13.4 Low postage warning – setting the threshold

The ‘Low postage w arning’ function warns you when the available postage in your optimail 30 drops below a preset threshold. You can also disable the low postage warning.

• Press the key.

• Select in the menu: SYSTEM SETTINGS LOW POSTAGE WARNING.

• Type the desired threshold

select WARNING OFF to disable the warning function.

• SAVE the setting shown.

13.5 Setting the access rights

Caution! Disabling the access rights will disable the account access restric-

tions. Every user can meter on all accounts.

You can only change the access right status if the MASTER card is fitted.

• Press the key.

• Select in the menu: SYSTEM SETTINGS ACCESS RIGHTS.

The ACCESS RIGHTS menu appears. The current access rights setting is shown in the display left.

• Turn access rights ON or OFF.

• SAVE the setting shown.

Low Postage Warning

Type threshold / Warning off

System Settings

Save

Access Rights

On / Off

System Settings

Save

optimail 30 Operator Manual

13.6 Setting the display contrast

You can adapt the display contrast to increase the readability.

• Press the key.

• Select in the menu: SYSTEM SETTINGS DISPLAY CONTRAST.

• Use INCREASE or DECREASE to adapt

the display contrast.

You can see the change immediately in the display. Cha nge s ettings until you c an easil y read the display.

• SAVE the setting.

Access rights - possible settings and their meaning:

ON Metering is possible with a valid access card

(MASTER or USER) only.

OFF No access restrictions for metering.

Metering is possible without access card

all accounts.

Display Contrast

Increase / Decrease

System Settings

Save

Advanced settings & system information

13.7 Setting audible signals

The optimail 30 confirms each keypress with a bee p. A serie s of aud ible si gnals indicates an error. You can restrict the scope of audible signals to warnings or turn off the audible signal altogether.

• Press the key.

• Select in the menu: SYSTEM SETTINGS AUDIBLE SIGNALS.

• Use ALL SIGNALS OFF/ON or JUST

WARNINGS to adapt the current setting.

• SAVE the setting shown.

Audible Signals

Off / On / Just Warnings

System Settings

Save

Audible signal - possible settings and their meaning:

ON Audible signal with each keypress,

with each message…

OFF No audible signals

WARNINGS ONLY Import ant audible signals only,

audible signals with errors

optimail 30 Operator Manual

13.8 Clock

The optimail 30 features a battery-backed system clock adjusted at the factory. It is rarely necessary to correct the time. The optimail 30 automatically corrects the time when summer t ime starts and ends. You can disable this automatic functio n and manually correct the time for summer time.

Use the ‘Time Zone’ function to set the applicable local time. The FP after-sales se rvice is responsibl e for making change s to the basic settin g and

for correcting larger time offsets.

13.8.1 Correcting the time

• Press the key.

• Select in the menu: SYSTEM SETTINGS CLOCK CALIBRATE CLOCK.

You will see the current time and the set correction.

• Use +2 SECONDS / -2 SECONDS to cor-

rect the time.

You can set the sys tem cloc k early or lat e by up to 5 minutes.

• SAVE the setting shown.

Clock

Calibrate clock

System Settings

+2 Seconds / -2 Seconds

Save

Advanced settings & system information

13.8.2 Summer time changeover

• Press the key.

• Select in the menu: SYSTEM SETTINGS CLOCK SUMMER TIME CHANGEOVER.

The SUMMER TIME CHANGEOVER menu shows the current setting in the display left for – automatic changeover – summer time –time.

The table below explains the possible settings.

• You can turn the automa tic fun ction ON or OFF.

If the automatic function is turned off:

• Set the correct summer time by hand.

• SAVE the setting shown.

Summer time On / Off /

Save

Clock

Summer Time Changeover

System Settings

Automatic On / Off /

If “Aut omatic : O ff” is set:

Summer time changeover - possible settings and their meaning:

Automatic ON The optimail 30 automatically corrects the

time when summer time starts and ends.

OFF The optimail 30 does not

automatically correct the time when summer time starts and ends.

Summer time ON The clock is set to summer time.

OFF The clock displays the set standard time.

optimail 30 Operator Manual

13.8.3 Setting the time zone

• Press the key.

• Select in the menu: SYSTEM SETTINGS CLOCK TIME ZONE.

The TIME ZONE menu shows the current setting in the display left

: – time offset relative to UTC – time z one name (only if app licable to the

set time offset).

• Use +0.5 / -0.5 (hours) to set the appropri-

ate time zone.

• SAVE the setting shown.

13.9 Changing the stand-by time

The stand-by time is the time after the last metering procedure or the last keypress the opti mail 30 waits un til it switches to the clock display. The factory setting is 5 minutes.

• Press the key.

• Select in the menu: SYSTEM SETTINGS

STANDBY TIME.

• Type the desired time.

• SAVE the setting shown.

Clock

Time Zone

System Settings

+0.5 / -0.5 (hours)

Save

Standby Time

Type time: 5 min

System Settings

Save

Advanced settings & system information

13.10 Changing the user inter face language

The optimail 30 user interface supports English and German.

Switching the user interface to German

• Press the key.

• Select in the menu: SYSTEM SETTINGS CHANGE LANGUAGE.

• Select the language DEUTSCH (DE).

The menu language immediately changes from English to German. The rate table as well as the names for accounts, adverts… remain unchanged.

• Save the settings (SPEICHERN).

The German user interfac e language remains selected until you change it to English again.

Switching the user interface to English

• Press the key.

• Select in the menu:

SYSTEMEINSTELLUNGEN SPRACHE UMSCHALTEN.

• Select the language ENGLISH (EN).

• SAVE the language setting.

Change language

Deutsch (de)

System settings

Speichern

Sprache umschalten

English (en)

Systemeinstellungen

Save

optimail 30 Operator Manual

13.11 Setting the meter type

The ‘Meter type’ se ttin g defines whether op tim ai l 30 display s a nd p r int s th e po sta ge in the $0.00 or the $0.000 format.

• Press the key.

• Select in the menu: METER TYPE.

• Select <0.00>/<0.000> to change the current setting.

• SAVE the setting shown.

<0.00> / <0.000>

Save

Meter Type

Meter Type - possible settings and their meaning:

<0.00> Displays and prints the postage in integer

Cents.

<0.000> Displays and prints the postage in

tenths of Cents.

Advanced settings & system information

13.12 Modem settings – changing dialing parameters

You must set the modem paramete rs for the optimail 30 to match your telephone co nnection. The mo dem c onf igurati on is part of t he log -in proced ure duri ng comm issio ning. You should verify and, i f necessary , correct the s ettings if ch anges were made to your telephone sy ste m.

• Press the key.

• Select in the menu: MODEM AND TELEPHONE NUMBERS

SET MODEM PARAMETERS.

The optimail 30 opens the procedure for setting the modem parameters.

• Follow the instructions on the display.

The optimail 30 prompts you for: – phone type – access method – the exchange digit if applicable.

• Press CONTINUE to set the displayed parameter.

When fin ished the optimail 30 displays all valid parameters.

• If the modem parameters shown are correct: SAVE.

The table on the next page shows and explains the possible settings.

Set Modem Parameters

Select Phone type

Modem and Telephone Numbers

Save

Continue

optimail 30 Operator Manual

Modem parameters – possible settings and their meaning Phone type DIRECT LINE optimail 30 is connected to a direct line.

EXTENSION optimail 30 is connected to an

extension.

Access method

(only with phone type extension)

EXCHANGE DIGIT Defines how the exchange is dialed from

the extension. Usually you would dial EXCHANGE

DIGIT. The hook flash time of the integrated

modem has been fixed to 500 ms.

HOOK FLASH

Exchange digit The exchange digit

depends on the telephone system.

Use the numeric keys to type the exchange digit. The exchange digit can comprise several d igits. Normally, a “0” is used.

A W indicates the modem wa its for the dialing tone.

Use WAIT to define waiting for the dialing tone after the exchange digit was dialed.

A comma (,) indicates a dialing pause.

Use PAUSE to insert a dialing delay of 2 seconds.

Advanced settings & system information

13.13 Changing dialup numbers

The optimail 30 comes with major dialup number s for postage meter ope ration saved ex works.

Caution! Change the dial up num bers onl y whe n instru cted to d o so by

Francotyp-Postalia. Wrong dialup numbers can cause troubles, e.g. during postage loading.

Changing a dialup number

• Press the key.

• Select in the menu: MODEM AND TELEPHONE NUMBERS

CHANGE DIALUP NUMBERS.

• Select the dialup number to be changed.

The optimail 30 opens the menu where you can change the stored dialup numbers.

• Chan ge the stored dial up number or type a new number.

• SAVE the displayed dialup number.

The dialup numbers and their meaning:

TDC Dialup number of the Teleset data center.

The optimail 30 dials this number during the TELESET process.

ORDERLINE Use this p hone n umb er to or der acc esso ries

and consumables. View the number under: MENU ORDERLINE.

SERVICE Help line dialup number

For your questions and issues regarding optimail 30 operation.

REMOTE DIAGNOSE The optimail 30 dials this number when send-

ing data to after-sales service.

Select the number to be changed

Type the dialup number

Change Dialup Numbers

Modem and Telephone Numbers

Save

optimail 30 Operator Manual

Functions in the CHANGE DIALUP NUMBERS menu and their meaning:

SPACE Inserts a space character. This can improve

the dialup number readability. Spaces are ignored during dialing.

NEW NO. D eletes t he displayed dialup number.

You can then type a new number.

Advanced settings & system information

13.14 Integrated scale

(optional)

13.14.1 Loading a new rate table

You must update the rate table fo r postage calcul ation if postage regulations or rates have changed. The optimail 30 supports loading of new rate tables from chip card. Order the new rate table card from Francotyp-Postalia. The optimail 30 automatically monitors the validity of rate tables. The system clock controls the switchover to the valid rate table.

Loading rate tables from card

• Press the key.

• Select in the menu: LOAD FROM CHIP CARD.

• Remove access card and insert the rate table card.

The optimail 30 shows the rate table(s ) saved on the card.

• You can LOAD ALL or SELECT a rate table.

Insert rate table card

Load All / Select

Load from Chip Card

Functions in the LOAD FROM CARD menu and their meaning:

LOAD ALL Loads all rate tables from the card into the

optimail 30.

SELECT optimail 30 prompts for each rate table:

“Do you want to load: YES/NO”. When you have answered all prompts, the

selected rate tables are flagged with OK. Use LOAD to load the selected rate tables

into the optimail 30.

optimail 30 Operator Manual

13.14.2 Deleting rate tables

Caution! You cannot select a rate table to be deleted. All rate tables saved

in the optimail 30 will be deleted. Metering is impossible without valid rate table!

• Press the key.

• Select in the menu: SCALE AND POSTAGE RATE MAINTENANCE DELETE RATE TABLE.

• Confirm the security prompt with YES.

All rate tables sa ved in the opt imail 30 will be deleted after a security prompt.

Before you can meter a gain yo u must l oad a rate table.

13.14.3 Turning automatic endor sement selection on/off

This parameter defines whether postage calculation is to control the endorsement selection in the home menu.

• Press the key.

• Select in the menu: SCALE AND POSTAGE RATE MAINTENANCE AUTOMATIC ENDORSEMENT SELECTION.

• Turn the automati c endorsem ent sele ction ON or OFF.

• SAVE the setting shown.

Delete Rate Table

Scale and Postage Rate Maintenance

Automatic Endorsement Selection

Automatic On / Off /

Scale and Postage Rate Maintenance

Save

Advanced settings & system information

13.14.4 Taring

The integrated scale is automatically tared if deviations from the zero point are detected. This is indicated by a popup message.

You must tare the scal e if you wish to weigh with a pre-load (e.g. when using an extra scale pan).

• Setting the desired initial state for the scale: Remove load from scale or place pre-load in position.

• Press the key.

• Select in the menu: SCALE AND POSTAGE RATE MAINTENANCE ZERO ADJUST.

A popup mess age indi cating th at the s cale is being tared appears in the display for some seconds. The scale is tared as soon as the message disappears.

Functions in the AUTOMATIC ENDORSEMENT SELECTION menu and their meaning:

ON For postage calculation the optimail 30

selects an appropriate endorsement on the basis of the sel ected posta l rate s and uses it for metering.

OFF The optimai l 30 does not automa tically select

an endorsement. During metering the optimail 30 prints the endorsement selected in the home menu.

Zero Adjust

Scale and Postage Rate Maintenance

optimail 30 Operator Manual

13.14.5 Setting the gravity

To determine the weight the scale measures the gravity between the earth and the object on the scale pan. This force depends on the latitude and the distance to the geocenter. To have the exact weight displayed you must therefore specify the location of your postage meter with scale.

• Press the key.

• Select in the menu: SCALE AND POSTAGE RATE MAINTENANCE GRAVITY SETTING.

• Select the location (state).

The optimail 30 saves the setti ng and returns to the SCALE AND POSTAGE RATE MAINTENANCE menu.

13.15 Re-authorization

You must inform Francotyp-Postalia of the new location for your optimail 30 if you wish to operate the optimail 30 at another location (e.g. after a move). At the new location you m ust re-autho rize your o ptimail 30 by estab lishing a modem conne ction to the data center.

• Make sure the opti ma il 30 is connected to the telephone line and the dialing parameters for the modem are correctly set up.

• Press the key.

• Select in the menu: SYSTEM SETTINGS RE-AUTHORIZE.

• Confirm the security prompt with YES.

Re-Authorizatio n starts. Y ou can moni tor the progress in the d isplay. It takes s ome time to establish the connection and to exchange data. Please stand by.

Gravity Setting

Select location (state)

Scale and Postage Rate Maintenance

Re-Authorize (remote)

System Settings

Maintenance and care

14 Maintenance and care

Have your optimail 30 serviced and cleaned regula rly by a service tech nician. This guarantees long-term, trouble-free operation. Ask about our low-cost care and maintenance agreement.

You can do the following work yourselves:

– Cleaning the outside. – Changing the ribbon cassette. – Changing the battery. – Topping up water for envelope flap moistening

(optimail 30 with sealer)

– Clean/replace rocker with moistening felt

(optimail 30 with sealer)

– Replace absorption felt

(optimail 30 with sealer)

14.1 Cleaning the postage meter

Warning! Make sure that no liquids or foreign objects penetrate the interior

of the optimail 30. If this happens, pull out th e power pl ug immediat ely. Hav e the optimail 30 checked by a service technician before using it again.

• Turn off the postage meter.

• Unplug the power cable from the socket.

• Clean the outside of the postage meter machine housing, the catch tray and, where available, the scale pan with a slightly damp cloth.

You can use also use a commercially avai lable washing-up liquid.

Power switch

optimail 30 Operator Manual

14.2 Changing the ribbon cassette

Caution! Only use original ribbon cassettes from Francotyp-Postalia.

• Open the flap of the ribbon cassette compartment by lightly pres si ng the rele as e catch.

The flap swings up automatically.

• Holding it as shown in the illustration pull out the used ribbon cassette in arrow direction.

• Take the new ribbon cassette from the packing.

A cardboard strip may be present in the ribbon cassette as transport fixture (see the illustration).

• If present: Remove the cardboard strip.

• Tension the ribbon. Turn the white ribbon spool in the direction of the arrow.

Transport fixture (cardboard st rip)

Ribbon spool

Maintenance and care

Caution! Make sure not to crease or tear the

ribbon when inserti ng it. Otherwise the ribbon might break.

Also make sure the edges of the ribbon do not fold over. F old ed rib bon s are thicker and prematurely fill the take-up ribbon spool.

• Place the ribbon cassette on the letter receiving tray with the ribbon facing downwards.

• Hold the ribbon cassette as shown in the illustration and carefully insert it in the cassette slot. The cassette must easily slide into the cassette slot.

• Ins ert the cas sette unt il the latch sna ps in.

• Close the flap. You can feel the lock snap in.

Cassette latch

optimail30 Operator Manual

14.3 Sealer

(optional)

14.3.1Cleaning

To remove glue residues the sealer should be cleaned once a month.

•Separate the sealer from the postage meter: Slightly lift the postage meter on the left side and pull the sealer away to the left.

•Swing up the rocker with the moistening felt.

•Thoroughly rinse absorption and moistening felts under running water.

•Wipe the housing with a damp cloth. You can use also use a commercially available dishwashing detergent.

•Top up the water (see page89).

•Dry the sealer.

•Connect the sealer to the postage meter.

For further information on how to connect the sealer to the postage meter please refer to the Installation Guide.

Rocker with moistening felt

Moistening felt

Absorption felt

Maintenance and care

14.3.2 Checking the water level and topping up water

• Check the water level in the sealer regularly.

Make sure the seal er is alw a ys fill ed at least to the “Min” mark to prevent the felts from drying up. When felts with glue residues dry up they harden to the point of becoming prematurely useless .

Topping up water

• Separate the sealer from the postage meter: Slightly l ift the postage meter o n the left side and pull the seale r away to the left.

• Swing up the rocker with the moistening felt.

The filler hole for topp ing up the sealer is now accessible.

• Top up sealer with tap water.

• Check the water level. The water level in the sealer should roughly reach to the “Max” mark.

• Swing down the rocker.

• If necessary: dry the sealer outside.

• Connect the sealer to the postage meter.

Francotyp-Postalia offers a special bottle with filling hose as acc essory. This bottle lets you top up the sealer right at the installation site.

Lateral water level gauge

Rocker w it h

moistening felt

Filler hole

optimail 30 Operator Manual

14.3.3 Replacing felts

• Separate the sealer from the postage meter: Slightly lift the postage meter on the left side and pull the sealer away to the left.

• Empty the water reservoir.

Removing the rocker wi th moistening felt

• Slightly tilt the rocker and pull it off in an obliquely upwa rd direc tio n.

Removing the absorption felt

• Grip the absorption felt with pliers or tweezers and pull it out upwards.

Rocker with moist en i n g felt

Absorption felt

Maintenance and care

Installing the absorption felt

• Install a new absorption felt as shown in the illustration. The felt should be halfway in the sealer.

• Bend the upper part of the felt to the right and push it beneath the letter receiving tray until it reaches the stop in the contour.

• Eve nly push the arc hed absorption felt with your hand into the water reservoir. Make sure that the felt is correctly seated, in particular at the edges. The stop in the positioning contour must fit precisely in the opening of the letter receiving tray.

• As a final measur e, stroke with you r fi nger over the felt repeatedly to eliminate any irregularities.

Positioning

contour

Absorption felt

Letter receiving tray

optimail 30 Operator Manual

Installing the rocker with moistening felt

The rocker features two clips that engage on the two bolts at the sealer.

• Fit the ne w roc ke r su ch that one leg of t he leg spring is located in the rocker groove and the other leg in the sealer slot.

• Hold sealer in place, and exerting moderate pressure, push the rocker onto the sealer such that the two clips engage on the bolts.

Check

• Check the correct seat: – The absorption felt must be perpendicu-

larly suspended in the water reservoir. Its lower edge should roughly reach the bottom.

– The gap between rocker and sealer

housing must be uniform. (The rocker must neither jut out nor touch the housing.)

• Top up water (see page 89).

• Connect the sealer to the postage meter.

For further informat ion on how to conne ct the sealer to the postage meter please refer to the installati on guide.

Leg spring

Bolt

Clip

Absorption felt

Rocker

Uniform gap

Maintenance and care

14.4 Changing the battery

The optimail 30 monitors the charging state of the battery. An appropriate message appears in the display when it is time to change the battery.

Caution! Only use the batteries provided by Francotyp-Postalia

90.4701.8004.00. Observe the instructions enclosed with the battery.

• Remove the access card.

• Switch off the optimail 30.

• Unplug the power cable from the socket.

• Unplug the power cable.

• Remove the modem cable. Push down the spring on the connector and pull the connector out of the modem socket.

• Remove the catch tray (if present): Slightly lift the postage meter on the right side and pull the catch tray away to the right.

• Remove the sealer (if present): Slightly lift the postage me ter on the left side and pull the sealer away to the left.

• Rem ov e t he sc ale pan (if present): Pull off scale pan upwards.

Power switch

Modem cable

Power cable

optimail 30 Operator Manual

• Turn the postage meter on its back and hold it in place.

You now have ac cess to the battery compartment on the bottom of the postage meter.

• Press the clip lock on the battery compartment cover in the direction of the arro w and remove the battery compartment cover.

• Remove exhausted battery.

• Insert new battery (90.4701.8004.00). Heed the polarity! The symbols in the battery compartmen t indicat e the correc t position.

• Close the battery compartment.

Clip lock Battery compartment cover

Maintenance and care

• Put the postage meter on its feet again.

• Reattach accessories (catch tray, scale pan…).

• Reestablish all cable connections.

You can now use the postage meter again.

For further information on how to install the catch tray, scale pan and sealer and how to connect the machine please refer to the Installation Guide.

14.5 Warranty

All our machines are subjected to strict quality checks. Please return the m achine to us in its original packaging if y ou should have to claim

warranty. We recommend that you keep the packaging material for such a case. The warranty period f or ne w machi nes is 15 ,000 me teri ng p r oc edu res or 12 mo nths . The warranty does not cover the following wear parts:

51.0019.5014.00 Rubber roller

51.0034.2006.00 Felt, bottom (absorption felt)

51.0034.2007.00 Felt, top (moistening felt)

90.4701.8004.00 Battery (Lithium) 3.6 V SL-360/S

optimail 30 Operator Manual

15 Tips for troubleshooting

An error message appears on the display in case of an error or handling error. An additional beep may also indicate an error (see Chapter 13.7 on page 71).

Make sure to carefully read the error message. You will be given hints on the error cause and what you can do to remedy it.

You can correct many minor errors and issues occu rring during optimai l 30 operation yourself.

Please contact the after-sales service if you cannot remedy an error by means of the display information and the hints given in the present Operator Manual.

Problem Possible cause and remedy

…general errors

Blank display Check whether the pow er cable is plugged in correc tly

and the power switch is turned on.

Functions are ‘miss in g’ in the display

Access to these functions is not possible with the access c ard inserted. Heed the access rights

(see pages 102 to 104)

optimail 30 fails to recognize the chip card

Card is inserted incor rectly. Remove the card and insert it in the card reader again (chip facing the rear)!

Wrong card type inserted.

optimail 30 behaves erratically or fails to react

Software issue. Turn off the optimail30. Wait at least one minute.

Turn the optimail 30 on again.

Tips for troubleshooting

…during metering / during meter imprint setting

Jam / machine blocked Turn off the optimail 30. Wait at least one minute.

Turn the optimail 30 on again.

Metering is impossible/ optimail 30 is not ready for metering

No access card inserted. Insert access card (USER or MASTER).

Card reader does not recognize access card. Remove access card and insert it again.

No valid postage was set. Set postage

(see Chapter 4.1, page 23)

No more postage credit in the postage meter. Load new postage

(see Chapter 10, page 56)

The last postage loading / last connection to the Teleset data center was too long ago. Perform Teleset function (amount of $ 0 is sufficient).

Ribbon cassette is missing. Insert new ribbon cassette

(see Chapter 14.2, page 86)

Poor imprint quality (e.g. imperfections, distorted imprint)

Env elope paper qua lity does not me et specific ation or too great thickness differences in the imprint area of the letter.

Only use material that meets the specifications

(see page 113)

. Heed the comprehensive notes on how to avoid poor imprints

(see page 33)

. The use of a label may solve this issue. If these measures fail to correct the error:

Call the after-sales service.

Problem Possible cause and remedy

optimail 30 Operator Manual

…during weighing and postage calculation

(optimail 30 with scale)

Endorsement imprint is not automatically selected

Automatic endorsement imprinting is disabled

(see Chapter 13.14.3, page 82)

External FP postage calculator fails to transfer data to the optimail 30.

Check that the postage calculator is properly connected and set up for operation with optimail 30

(see

Chapter 7.6.1, page 49 and postage calculator Operator Manual)

Flashing postage Country-specific regulations apply to the selected

product. Please heed the U nited States Post al Service regulations.

Missing postage in the display

No postal ra tes s electe d or th e pos tal r ate s are i ncom plete or incorrect. Select complete postal rates

(see Chapter 6.2, page 38)

The weight is mi ssing in order to calcula te the postage (display reads = 0 lb 0.0 oz). Place the mail piece on the scale pan.

Weight is outside the permitted limits

The displayed weight does not match the selected postal rates.

Select other postal rates or repeat weighing

(see Chapter 6, page 36)

Weight display: no weight is determined for the letter on the scale

The scale pan was still occupied when another letter was placed on it. The optimail 30 can determine a new weight only if the scale has been emptied beforehand.

Empty the scale pan. Place the letter. The weight on the pan is too low or the scale is over-

loaded. Use scale f or mail pieces within the permissib le weight

range only

(see page 113)

Scale fails to detect zero point. Tare the scale

(see page 83)

Problem Possible cause and remedy

Tips for troubleshooting

(continued)

Weight display: no weight is determined f or the letter on the scale

optimail 30 f ai ls to det ec t the i nteg rated scal e or scale is defective.

Turn off the optimail 30. Wait at least one minute. Turn the optimail 30 on again.

If these measures fail to correct the error: Call the after-sales service.

…with TELESET (postage loading)

Desired amount cannot be loaded

Impermissible amount. Change amount and repeat loading.

No access to TELESET function

Current account has no permission to load postage.

TELESET function aborts

optimail 30 fails to establish connection to the Teleset data center.

Check modem setting. Check TDC phone number.

…with menu settings, during maintenance and care

Fai lure to load from card The card contains n o va lid data. Wro ng card inserted?

Insert a card. optimail 30 fails to recognize the card.

Card is defective. Call the after-sales service.

Problem Possible cause and remedy

optimail 30 Operator Manual

100

…when topping up water for envelope flap moistening/sealing

(optimail 30 with sealer)

Envelopes are not properly sealed

Stroke your hand firmly over the envelope’s/letter stack’s flap area.

Envelope flaps are not moistened properly

Felts are soiled/dried out. Clean sealer

(see Chapter 14.3.1, page 88)

Top up water

(see Chapter 14.3.2, page 89)

Moistening felt is worn. Replace rocker with mo istening felt

(see Chapter 14.3.3,

page 90)

Absorption felt is worn. Replace absorption felt

(see Chapter 14.3.3, page 90)

Moistening felt incorrectly seated in the rocker. Correct moistening felt position

(see page 101)

Absorption felt incorrectly seated in the sealer. Surface is curved.

Check and if neces sary correct absorption felt pos ition in the sealer

(see page 92)

Problem Possible cause and remedy

FP Mailing Solutions optimail 30 Operator's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual