FP Mailing Solutions FlexiScale Operation Manual

FlexiScale
A Rate Calculating Scale for Letters and Small Packages
Operation Manual
Version 1.1
April 13, 2007
Section 1. Introduction.........................................................................................................3
1.1 Intended Use................................................................................................................ 3
1.2 Safety Tips ..................................................................................................................... 3
Section 2. Installing the FlexiScale...............................................................................4
2.1 Unpacking the FlexiScale ......................................................................................4
2.2 Setting up the FlexiScale....................................................................................... 4
Section 3. Display and Keyboard.....................................................................................6
3.1 Display..............................................................................................................................6
3.2 Sleep Mode..................................................................................................................... 6
3.3 Keyboard.........................................................................................................................6
3.3.1 SOFT KEYS...............................................................................................................6
3.3.2 NUMERIC KEYS......................................................................................................7
3.3.3 OPERATOR KEYS.................................................................................................... 7
Section 4. Operation...............................................................................................................8
4.1 System Prompts..........................................................................................................8
4.2 Soft Keys.........................................................................................................................8
4.3 Mailing or Shipping an Item................................................................................8
4.4 Weighing a Letter or Package............................................................................9
4.5 Selecting Extra Services ........................................................................................9
4.6 Operation Examples ...............................................................................................10
Section 5. Advanced Features.........................................................................................12
1.1 Multiple Labels...........................................................................................................12
2.2 Piece Counting...........................................................................................................12
3.3 Remote Rate Change..............................................................................................13
Section 6. Setup Features/Options Key.................................................................... 14
6.1 System Setup..............................................................................................................14
6.2 Configuration.............................................................................................................. 14
6.3 Rate Tables..................................................................................................................14
6.4 Service............................................................................................................................14
Section 7. Rate Changes.....................................................................................................15
Section 8. Troubleshooting.............................................................................................16
Section 9. Cleaning the FlexiScale ...............................................................................18
Section 10. Technical Specifications.........................................................................19
Section 11. Service..............................................................................................................20
Appendix A Rates, Special Services and Functions...........................................21
Appendix B International Country Codes............................................................... 22
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Section 1. Introduction
1.1 Intended Use
The FlexiScale is a rate calculating scale for letters and small packages weighing between 0.1 oz. and 30 lb. Rates include international and domestic U.S.P.S., domestic U.P.S. and domestic FedEx Express. Appendix A includes a complete list of included rates.
Prior to using the scale, please read this manual carefully and completely.
1.2 Safety Tips
The FlexiScale complies with standard safety regulations for office equipment of its type. Before operating a FlexiScale, read the following tips to assure safe operation.
After the FlexiScale has been in weather below 50 degrees Fahrenheit, wait at least two hours before installation.
If any liquid is spilled onto the FlexiScale, disconnect the plug from the outlet immediately. Before connecting the scale again, have it checked by a local service representative.
Interface cables should not be handled unless both the scale and the postage meter are powered off. Never attempt to plug or unplug the interface cable during a thunderstorm.
Repairs to the FlexiScale should be conducted by a local service representative. Attempting to repair the scale yourself will void all warranty rights.
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Section 2. Installing the FlexiScale
2.1 Unpacking the FlexiScale
Your package includes the following parts:
FlexiScale
Weighing platter
Operator’s manual
AC Adaptor
Interface cable
2.2 Setting up the FlexiScale
After unpacking the scale, a small amount of preparation is required before the scale can be used for mailing or shipping. Refer to the diagram below as needed.
POWER
CONNECTOR
ON/OFF
SWITCH
RATE CARD
COVER
INTERFACE PORT
Step 1. Remove the platter protection.
Remove the plastic platter by lifting up on it. Then, remove the cardboard protector that is situated between the four legs of the platter. Place the platter on top of the scale and move it around until the four legs of the platter line up with the four holes in the top of the scale. When the legs of the platter are aligned with the holes in the scale, press d own on the platter until it rests firmly in place.
Step 2. Install the postage meter.
If you are using the FlexiScale without an FP postage meter, continue to Step 4.
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Step 3 Locate the interface cable.
After placing the scale in its area of use, locate the interface cable. Connect the small end of the interface cable to the connector on the rear of the scale. Connect the large end of the interface cable to the connector on the rear of the meter. Configure the scale for your meter type (See Section 6). Locate the AC Adapter. Connect the female end of the AC Adapter to the connector on the back of the scale, and then plug the opposing end of the adapter into an AC outlet.
Step 4 Turn the power switch to the “ON” position to begin Initialization.
Step 5 Initialization-entering the origin postal code.
When the power switch is in the “ON” position for the first time, the scale prompts for the origin postal code. Enter the origin zip code. The scale displays the postal code entered and prompts you to verify (Yes or No) if the postal code displayed is correct. If the postal code is correct, press the “ENTER” key to complete the initialization. If the postal code is incorrect, press the “C/CE” key and enter the correct postal code.
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Section 3. Display and Keyboard
3.1 Display
The display is an LCD (Liquid Crystal Display) capable of displaying various sizes of characters and graphic images.
As shown in the diagram above, the scale displays the class of mail available, selected extra services, weight and calculated rate. When additional information is needed, the scale will prompt for the information in pop-up windows or display other menu selections.
3.2 Sleep Mode
If the scale is left unattended for five minutes, it will automatically go to sleep (darken display) to conserve energy. While in the “SLEEP” mode, the scale retains the last transaction information in memory. When weight is placed on the platter or a key is pressed, the display returns to normal operating mode.
3.3 Keyboard
The keyboard is composed of numeric keys, operator keys and four soft keys. The four operator keys are located directly beneath the display. The numeric keys are grouped on the far right side of the keyboard while the four soft keys are located directly to the right of the display.
3.3.1 SOFT KEYS The four keys located to the right of the graphic display are the soft keys. These keys interact with the graphic display and are used to make menu selections that guide you through the rate calculation process. The two arrow keys to the right of the soft keys allow you to move the soft key selections up and down as indicated by the arrow in the display.
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3.3.2 NUMERIC KEYS
The numeric keys (0-9) are used when numeric data needs to be entered into the system. The ENTER key is used to enter the displayed data while the C/CE key is used to clear the current numeric entry. The C/CE key also returns you to the previous screen.
3.3.3 OPERA TOR KEYS
The four keys shown in the diagram below are located below the display and perform a variety of operator functions related to rate calculations as well as actual scale operation. In each case, pressing the key will activate the chosen function, or display multiple selections.
Courier Key. The “COURIER” key is used to select one of the available carriers (e.g. U.S.P.S.,
FedEx or U.P.S.) to use for rate calculation.
Options Key. The “OPTIONS” key allows access to the scale’s extra features including piece
counting, service menus and system setup. Refer to Section 6 for the system setup procedures.
Label Key. The “LABEL” key is used to print either single or multiple postage tapes. If a
U.S.P.S. postage value appears in the display , pressing the “LABEL” key once will send the charges to the meter, generating a postage tape. Pressing and holding the “LABEL” key for three seconds activates the function to generate a quantity of labels on the postage meter. Refer to Section 5.1 for the multiple labels procedure.
Zero Key. The “ZERO” key is used to zero or tare the scale. When the scale is in the
weighing mode with nothing on the weighing platter and this key is selected, the scale zeroes the weight. If a container is on the scale and the key is selected, the weight of the container is tared.
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