FP ultimail Operator's Manual

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Operator Manual

ultimail

Franking System

The control panel – display and keyboard

Multi function keys (soft keys)

Numeric keys: – Enter digits

– Enter letters, punctuation

and special characters

Display (illuminated)

C/CE key: – Delete input

– Call default setting In the home menu, press C/CE for 3 seconds:

Home menu is reset to standard

Arrow keys

Back to the home menu Info key:

Display help

Go back to the higher window / menu level

SET UP menu: Change system settings

Start/Stop key: Start letter transport/

franking

Franking labels

Loading postage: TELESET

Display postage register

Multi function keys (soft keys)

Enter key: – Confirm the input

– Acknowledge error messages

Contents

About this Operator Manual _____________________________________7

1 Safety tips ____________________________________________________ 8

2 A short description of the ultimail _______________________________ 10

3 Switching the ultimail ON / OFF _________________________________13

4 ultimail operating basics _______________________________________15

4.1 Access control by MASTER / USER card ____________________ 15

4.2 The operating menu _____________________________________16

4.3 Trial run (zero test print) __________________________________19

5 Setting the franking imprint _____________________________________ 22

5.1 Postage value / Royal Mail product _________________________23

5.1.1 Setting the postage value / product using the memory __________23

5.1.2 Setting mailing data _____________________________________ 26

5.1.2.1 Selecting the mailing data for a new product __________________26

5.1.2.2 Editing a product _______________________________________ 29

5.1.3 Setting the weight ______________________________________30

5.1.3.1 Setting the weight of the mail piece manually _________________30

5.1.3.2 Using the integrated scales: weighing mail pieces (optional) _______ 31

5.1.4 Entering the postage value manually ________________________32

5.2 Date _________________________________________________ 34

5.3 Logo / advertising imprint _________________________________35

5.4 SMS text _____________________________________________37

6 Franking ____________________________________________________ 38

6.1 Preparations ___________________________________________38

6.1.1 Setting up catch tray ____________________________________38

6.1.2 On the sealer: adjust letter guide (ultimail with sealer only) __________38

6.1.3 On the feeder: adjust letter guide (ultimail with feeder only) __________40

6.1.4 Switch on / off seal function (ultimail with feeder / sealer only) _________ 41

6.2 Change account ________________________________________ 42

6.3 Positioning and franking a letter ____________________________43

6.3.1 ultimail with hand feed tray _______________________________43

6.3.2 ultimail with sealer (optional) _______________________________44

6.3.3 ultimail with feeder (optional) _______________________________ 46

6.3.3.1 Positioning letters in stack ________________________________ 46

6.3.3.2 Positioning single letters _________________________________ 48

6.4 Franking labels (optional) __________________________________49

ultimail Operator Manual

7 Special functions _____________________________________________ 50

7.1 Using the DX feature (optional) _____________________________ 50

7.1.1 Things worth knowing about the DX feature __________________ 50

7.1.2 Franking DX-mail _______________________________________ 51

7.2 Working with the batch counter ____________________________ 52

7.3 Using the ultimail as incoming mail stamp ___________________ 55

7.4 Seal only function (ultimail with feeder / sealer only) _________________ 56

7.5 Differential weighing (optional) ______________________________ 57

7.6 Using an external postage scale ___________________________ 60

7.6.1 Connecting an external postage scale ______________________ 60

7.6.2 Using ultimail with an external postage scale _________________ 61

8 Postage register ______________________________________________ 62

9 Loading postage – TELESET ___________________________________ 63

10 Account administration ________________________________________ 66

10.1 Set up a new account ___________________________________ 66

10.2 Change settings for existing accounts _______________________ 69

10.2.1 Change standard setting for the logo and the SMS text _________ 69

10.2.2 Release / block TELESET access __________________________ 72

10.2.3 Changing budgets and assigning credits ____________________ 73

10.2.4 Change name _________________________________________ 75

10.3 Generate / block USER card(s) for an account ________________ 76

10.4 Switch on / off “access card required?” ______________________ 78

10.5 Display and print account information _______________________ 79

10.6 Set account counter to zero ______________________________ 81

10.6.1 Set one account to zero _________________________________ 81

10.6.2 Set all accounts to zero __________________________________ 81

10.7 Delete accounts ________________________________________ 82

10.7.1 Delete one account _____________________________________ 82

10.7.2 Delete all accounts _____________________________________ 82

11 Memory administration ________________________________________ 83

11.1 Displaying and printing memory assignment __________________ 83

11.2 Saving settings ________________________________________ 84

11.3 Renaming memories ____________________________________ 85

11.4 Delete memories _______________________________________ 86

Contents

12 Print image data administration _________________________________ 87

12.1 Logo display and printing _________________________________87

12.2 Change the logo names __________________________________ 88

12.3 Enter / change / save SMS texts ___________________________ 89

12.4 Loading print image data from card _________________________93

12.5 Delete print image data __________________________________94

13 Advanced settings and system information _______________________95

13.1 Setting the operating mode _______________________________95

13.2 Display, print and send system information ___________________97

13.3 Display and reset item counter ____________________________98

13.4 Display and reset advert counter ___________________________99

13.5 Setting low postage warning – limit ________________________100

13.6 Tone signal __________________________________________ 101

13.7 Display contrast _______________________________________102

13.8 Time ________________________________________________ 103

13.8.1 Adjusting the current time _______________________________103

13.8.2 Summer / winter time ___________________________________104

13.8.3 Setting time zone ______________________________________ 106

13.9 Setting standby time ___________________________________107

13.10 Setting Memory 1 as standard after standby _________________108

13.11 Setting print head standby time ___________________________110

13.12 Setting letter transport run-on time ________________________ 111

13.13 Manage rate tables ____________________________________112

13.13.1 Loading rate table from card _____________________________112

13.13.2 Loading rate table from the data centre _____________________ 113

13.13.3 Delete all rate tables ___________________________________114

13.14 Integrated scales (optional) _______________________________ 115

13.14.1 Tare ________________________________________________115

13.14.2 Setting gravity ________________________________________116

13.14.3 Switching automatic endorsement selection on / off ___________ 117

13.14.4 Setting weighing mode __________________________________118

13.14.5 Switching differential weighing mode on / off (optional) __________119

13.15 Connection to data centre _______________________________ 120

13.15.1 Internal Modem _______________________________________120

13.15.2 External Modem (optional) ________________________________124

13.16 Changing phone numbers _______________________________ 126

13.17 Selecting the user interface language ______________________128

13.18 High-quality print ______________________________________ 129

ultimail Operator Manual

13.19 New PC Protocol ______________________________________ 130

13.20 TELESET & RSI ______________________________________ 131

13.21 Generate MASTER card ________________________________ 133

13.22 Enable / disable optional functions ________________________ 134

13.22.1 Memory administration extension (ultimail without integrated scales only) 134

13.22.2 Account administration extension _________________________ 135

13.22.3 Differential weighing feature _____________________________ 136

13.22.4 InfoPrint _____________________________________________ 137

14 Maintenance and care ________________________________________ 138

14.1 Cleaning the ultimail franking system ______________________ 138

14.2 Changing the ink cartridges ______________________________ 139

14.3 Adjust the ink cartridges ________________________________ 144

14.4 Cleaning the print system _______________________________ 145

14.4.1 Start automatic cleaning the print system ___________________ 145

14.4.2 Manually cleaning the print heads _________________________ 146

14.5 Replacing the ink pad insert _____________________________ 148

14.6 Filling the water tank (feeder / sealer ultimail) ____________________ 151

14.7 Adjust moistening level (feeder / sealer ultimail) __________________ 153

14.8 Cleaning / changing the moistening sponge (feeder / sealer ultimail) __ 154

14.9 Cleaning / changing the moistening brush (feeder / sealer ultimail) ___ 158

14.10 Changing the battery ___________________________________ 160

15 Troubleshooting _____________________________________________ 162

15.1 Problems and remedies ________________________________ 162

15.2 Removing letter jams ___________________________________ 170

15.3 How to prevent jamming and double-feeding during batch mailing 172

15.4 Attach adjustable letter guide to feeder / sealer ______________ 174

15.5 Error codes (sample) ___________________________________ 175

15.6 Display and print diagnostics list __________________________ 180

16 Withdrawal and disposal of the ultimail franking system ___________ 181

Appendix

Moving the ultimail to another location _____________________________ 183 Access rights ________________________________________________ 192 SET UP menu (overview) _______________________________________ 194 Glossary ____________________________________________________ 195 Technical Data _______________________________________________ 197 Declaration of Conformity _______________________________________ 202 Index _______________________________________________________ 203 Service _____________________________________________________ 213

About this Operator Manual

Please read this Operator Manual before using the ultimail franking system. Please keep the manual near the ultimail at all times for reference.

This Operator Manual applies to all configurations and equipment varieties of franking machines ultimail 60 and ultimail 90. Functions which are only available with certain configurations are recognisable by a suffix, e.g. (optional).

In this Operator Manual, ‘ultimail’ stands for the franking systems ultimail 60 and ultimail 90.

Quick Reference Guide The Quick Reference Guide gives you an overview of the

operating menu and franking with the ultimail.

The following keywords and safety signs identify the safety tips in this Operator Manual.

Warning! indicates a potential hazard which may result in injury.

Warning! indicates a potential danger of injury caused by rotating components. Danger areas of the ultimail are marked with such a safety sign.

Caution! indicates a potential hazard that may result in damage to the ultimail or impair the franking process.

The following symbols and text features are used in this Operator Manual:

MEMORY Menu names and options from the operating menu are written

in capital letters.

“Please select …” Prompts and messages are highlighted by quotation marks.

A tip offers advice or additional suggestions for improving the operation.

Display graphics show inputs and current settings. The multi function key(s) to be pressed is / are marked in black.

ultimail Operator Manual

1 Safety tips

The ultimail is a digital franking system with an inkjet printer for franking letter mail. The ultimail complies with the pertinent safety regulations for office information equipment.

Please observe the following tips for your own safety:

• Installation and commissioning of the franking system ultimail are only done by qualified personnel authorised by Francotyp-Postalia.

• Only operate the ultimail system on a grounded single-phase power socket. Make sure your office power supply conforms to the power requirements shown on the serial number plates.

• Use only cables provided or approved by Francotyp-Postalia. Make sure that cables are not damaged.

• Make sure the socket for connecting the ultimail is close by and easily accessible at all times.

• Do not reach into the danger areas marked with a safety sign. Keep long hair, fingers, loose clothing pieces, shawls and jewellery away from moving machine parts.

• Do not remove any part of the safety and protective equipment. Do not make them inoperative. Do not remove any parts of the housing.

• Never cover the ventilation slots in the housing.

• Pull out the power plug in the event of danger! Call the after-sales service.

• Make sure that no liquids or foreign objects penetrate the interior of the ultimail. If this happens, pull out the power plug immediately. Have the ultimail franking system checked by Francotyp-Postalia service before starting it up again.

• The ‘Sealer ultimail’ is intended for use with the ultimail 60 franking machine. It is not possible to operate the sealer without the ultimail franking machine.

• The ‘Feeder ultimail’ is intended for use with the ultimail 60 / ultimail 90 franking machine. It is not possible to operate the feeder without the ultimail franking machine.

Safety tips

• We recommend to use only approved FP equipment and FP original parts. The manufacturer FP has established reliability, safety and applicability. The manufacturer cannot assess the reliability, safety and applicability for products not approved by FP, and therefore not vouch for such products.

• Ingestion of the ink can be hazardous to your health. Avoid contact with the eyes. Keep the ink cartridges away from children. Further instructions for use are enclosed with the ink cartridges.

• Only use the batteries provided by Francotyp-Postalia. Observe the instructions enclosed with the battery for correct use and disposal.

• Only have maintenance and repair work done by qualified personnel authorised by Francotyp-Postalia. Otherwise your warranty will be voided. You will be liable for any damages.

• Observe the specific notes for moving the ultimail franking system on page 183 if you wish to install the ultimail at another location.

ultimail Operator Manual

2 A short description of the ultimail

The ultimail is a digital franking machine with horizontal letter transport and ink jet technology (ink jet print with two ink cartridges arranged side by side).

Structure In its basic version, the franking system consists of the franking

machine, hand feed tray and catch tray.

The franking machine is available as model – ultimail 60 with a processing speed up to 60 letters/minute

– ultimail 90 with a processing speed up to 90 letters/minute

Menu-supported

user interface

The back-lit display is clear and easy to read and understand. Simply follow the instructions in the display, whether for setting the franking imprint, modifying the system settings or service functions, e.g. changing cartridges.

Help No illegal entries are allowed by the ultimail – you are informed

by an appropriate message. A help function offers additional advice and support.

Franking At a glance, the home menu will show you the current settings

for the franking imprint. You simply position the letter – the ultimail will take the letter, frank it and place it in the catch tray ready for dispatch.

You can frank – mail pieces up to a thickness of 6.35 mm (¼") of an ink

absorbent material

– self-adhesive labels.

Logo imprint and

text messages

ultimail can print a logo of your choice on every mail piece. Also, the ultimail has the ability to print user editable text messages (SMS texts).

TELESET Load new postage by the TELESET procedure – fast, com-

fortably and, if necessary, 24 hours a day.

Protection against

unauthorised use

The MASTER / USER card functionality protects the ultimail against unauthorised use and facilitates the assignment of individual access rights.

Flexible and up to date New logos, type of mail endorsements or rate changes of the

Royal Mail – you can easily load the latest data in your ultimail.

A short description of the ultimail

Additional functions The following functions will soon be among your favourites:

– Account function. Recording and accounting of postage

according to accounts.

– Memory function for frequently used Royal Mail products.

– Stamp of receipt. Imprint ‘Received on: …’ for stamping

incoming mail.

– Print lists for account data, postage register states, system

information.

– Warning in case of too low amount of postage available.

– Remote diagnostics. You can transfer important system

data to the Francotyp-Postalia service.

Options The following components and features are available for

functionality extension:

– Label dispenser to print self-adhesive labels for large / thick

mail pieces.

– Integrated scales. The space saving, integrated scales

quickly and reliably determines the weight of your mail. The determined weight directly affects the product settings.

– Differential weighing. Weighing mode for convenient

franking of letter stacks. The ultimail determines the weight of the complete letter stack and sets the postage for each letter when feeding – according to the change in weight.

– Sealer ultimail. Automatic sealer to moisten and seal letters.

The letters are positioned manually.

– Feeder ultimail. Automatic feeder with sealer. The letters

are separated from the stack, optionally moistened and sealed, and fed to the ultimail franking machine.

– Dynamic scales. Additional module for the ultimail 90 for

weighing and franking mixed mail and parcels. To retrofit your ultimail with dynamic scales, please contact FrancotypPostalia.

– To run InfoPrint, a PC-based Francotyp-Postalia data

management and archiving software application, you can enable the InfoPrint function of the ultimail with a machinespecific release code.

ultimail Operator Manual

Options

(continued)

– GSM modem (external modem). As an alternative to the

internal modem, the GSM modem can be used for communication with the data centre.

– The mailcredit Kit allows you to connect the ultimail to a

computer and thereby via the internet to the data centre. Furthermore, you can update the software of your ultimail franking machine with mailcredit.

You will find an overview of the ultimail system components on pages 210 to 212.

Switching the ultimail ON / OFF

3 Switching the ultimail ON / OFF

Use the power switch on the back of the franking machine to switch the ultimail franking system ON / OFF.

Switching on

• Switch the power switch on the back of the franking machine to the

I position.

The display lights up and a start routine is initiated. All system components are now checked and activated by the ultimail. The self-test is accompanied by signalling beeps and information on display.

The home menu appears in the display. The ultimail is ready for operation.

Notes:

The example shows the complete home menu.

ACCOUNT only appears if an access card (MASTER or USER) is plugged in or if access control is switched off.

A postage value only appears if – all required mailing data are selected, – the displayed weight value exceeds 0 g

and

– an access card (MASTER or USER) is

plugged in or if access control is switched off.

METERING stands for franking mode.

Power switch (back of the machine)

Home menu (example)

ultimail Operator Manual

Switching off

Caution! Always switch the ultimail off

using the power switch. Never simply pull the power cord or interrupt the power in any other way before the printing system has moved to sealed position. That way you can prevent drying and maintain a constant printing quality.

• We recommend going to home menu before switching the ultimail off. To do so, press the key.

• Switch the power switch to the

O position.

The ultimail finishes all operations which are currently in process and moves the printing system to sealed position. This switch off routine may take some time.

ultimail switches off. The display illumination switches off as well.

OFF

Power switch (back of the machine)

ultimail operating basics

4 ultimail operating basics

In this chapter you will learn about the basic ultimail functions and how to use the operating menu.

4.1 Access control by MASTER / USER card

MASTER card and USER card, both designated as access cards, control access rights to the ultimail.

A MASTER card

allows you to access all functions.

A USER card

allows you to access selected functions only.

– Franking to the assigned account. – Entering and changing of SMS texts. – Assigning a logo and SMS text to the account.

The authorisation for franking can be set so that no access card is necessary. Then franking will be possible without MASTER card or USER card to all accounts (refer to chapter 10.4 on page 78).

You will find an overview of the access rights on page 192.

How to insert the access card into the card reader

• Insert access card into the card reader in the direction of the arrow. The chip on the card should face downward.

• Push access card in as far as it goes. You will feel the card snap in.

How to remove the access card

• Simply pull access card out of the card reader.

ultimail Operator Manual

4.2 The operating menu

In this chapter you will get to know the home menu and product selection menu. All other ultimail menus work in a similar way. You will soon get used to the other windows (SET UP menu, input, prompt, error message, help).

The home menu

The home menu appears after switching on. At a glance, you will see all settings for franking (product, date, advertising imprint…).

A postage value only appears if – all required mailing data are selected – the displayed weight value exceeds 0 g – an account is set / an access card

(MASTER or USER) is plugged in.

The keys to the left and right of the display are multi function keys (also called soft keys). You can see the assigned function immediately next to the key in the display.

In the home menu, you can – set logo, SMS text, date.

– call saved product settings (memory) – go to product selection menu to set

mailing data

– change account (if access to this

function is permitted)

– weigh letters (ultimail with scales only) –frank.

Note:

In the ultimail user interface, the franking mode is shown as ‘MODE: METERING …’.

With the key you go back to home menu from other menus.´

Postage value

Status line

Current account:

Name

Mailing data

Input field

Weight

Logo

(advertising

imprint)

Product of Royal Mail:

Number

Date of franking imprint

SMS text

ultimail operating basics

Displaying the product selection menu

Open the product selection menu where you set mailing data and weight from the home menu.

You can choose to – set a new product or – display / edit current product settings.

To set a new product

press the multi function key in the home menu to the right of PRODUCT SELECTION. The ultimail opens the product selection menu. The field showing the current product settings is empty.

To display / edit the product press one of the two multi function keys to the right of the product in the home menu. (These are the two keys at the top right next to the display.) The ultimail opens the product selection menu displaying the current product settings.

The product selection menu

The display field shows the current product settings: the postage value, all mailing data selected, and the weight.

A postage value appears only if – all necessary mailing data have been

selected,

– the weight displayed exceeds 0 grams,

and

– an account has been set / an access

card (MASTER or USER) has been plugged.

The mailing data available for selection are shown in the display left.

Displaying / editing the set product

Setting a new product

Mailing data available for selection

Display field for the current product setting

Display field for the set weight

ultimail Operator Manual

In the product selection menu you can

– select mailing data (using the multi

function keys to the left of the display). When more than four items are available: scroll using MORE / PREVIOUS.

– manually specify the weight (using the

multi function key to the right of WEIGHT).

– weigh letters (ultimail with scales only).

Some of the multi function keys are without function in the product selection menu (see the figure).

Return to home menu

• With the key you go back to the home menu.

When you exit the product selection menu, the ultimail saves the current settings.

How menu sequences are visualised

The ‘path’ through the operating menu to the different functions is represented in this way:

• Go to the SET UP menu using the key.

• Select SYSTEM SETTINGS MORE

TONE SIGNAL.

You will see menu names, options or functions which you should select one after the other by pressing the associated multi function keys.

For fast orientation you will find an overview of the SET UP menu on page 194.

Multi function keys: without function here

SET UP

SYSTEM SETTINGS

TONE SIGNAL

ultimail operating basics

4.3 Trial run (zero test print)

You can check the settings for franking imprint and the print quality by doing a trial run with postage value ‘0000’ (zero test print).

Setting the zero test print

• In the home menu: Press the multi function key next to PRODUCT SELECTION.

The ultimail opens the product selection menu.

• Scroll using MORE until the OTHER option appears.

ultimail Operator Manual

• Select OTHER.

• Select ZERO TEST PRINT.

• Press the key to change to the home menu.

The postage value for the zero test print is set to £ 0.00.

You can feed an empty envelope for a trial run.

ultimail operating basics

• Place an empty envelope on the letter receiving tray – side to be printed face up – the upper edge flush to the letter

guide face.

• Push the envelope in until the letter sensor recognises the envelope and starts letter transport.

The ultimail feeds the envelope, prints, and places the printed envelope in the catch tray.

Position, in the same way, an empty envelope for trial run at the sealer or at the feeder. For details on how to use sealer and feeder, read chapter 6.

Check print quality

Make sure your ultimail prints flawless franking imprints without misalignments.

• Examine the imprint. It must not contain any gaps or misalignments.

This illustration shows a flawless imprint.

If the imprint exhibits misalignment:

• Adjust the ink cartridges (see chapter 14.3).

If the imprint contains gaps or blurs:

• Clean the ink cartridges (see chapter 14.4).

Letter guide face

Misalignment

Gaps

ultimail Operator Manual

5 Setting the franking imprint

Set up the franking imprint by selecting the product and other settings in the home menu: – Product of Royal Mail / postage value (see chapter 5.1) – Date = current date of deposit of the mail piece (see chapter 5.2) – Logo / advertising imprint (see chapter 5.3) – SMS text (see chapter 5.4).

Specific types of mail can be marked with the respective type of mail endorsement (e.g. FIRST CLASS, OVERSEAS MAIL). In order for this to function, the automatic endorsement setting has to be enabled in the SET UP menu (see page 117). Type of mail endorsements cannot be set manually.

After switching the ultimail on

, the settings for the franking imprint are as follows:

– Product settings (mailing data, weight

and postage value) are default settings

that are stored in MEMORY 1. – Current date. – The logo and SMS text are determined

by the currently set account.

Refer to chapter 6.2 on how to change the account.

Postage value

Type of mail endorsement

Date

Logo (advertising imprint)

Serial number

Machine identification

SMS text

Setting the franking imprint

5.1 Postage value / Royal Mail product

ultimail uses the selected mailing data and the indicated weight to automatically set the postage, i.e. the price for the Royal Mail product. The following chapters describe in detail how to select mailing data and how to set the weight.

A postage value appears in the home and product selection menus only if – all necessary mailing data have been selected, – the weight displayed exceeds 0 grams, and – an account has been set / an access card (MASTER or USER) has been plugged.

5.1.1 Setting the postage value / product using the memory

Use the memory to fast and easily set up a product. The home menu lets you retrieve up to 20 saved combinations of mailing data, weight and postage. You can display the available memories under MEMORY. Refer to chapter 11 on how to save, edit, or delete memories.

• In the home menu, press the key next to MEMORY.

The SELECTING THE MEMORY menu displays all assigned

memories for

selection.

The list of memories shows – the memory number – the saved assignment in short format or

the memory name.

You can scroll the list with the arrow keys if more than 8 memories are available.

ultimail Operator Manual

Using a memory

• Press the key next to the desired memory in the SELECTING THE MEMORY menu.

When retrieving memories you have the choice of either applying the weight determined by the scales or specified manually for postage calculation, or to apply the weight contained in the memory.

• Use YES to set the weight saved in the memory.

• Use NO to keep the weight shown in the home menu (= current weight).

This query does not appear if the current weight = 0 g. The weight of the memory is set.

The ultimail returns to the home menu. The saved data and the corresponding postage are set.

Following MEMORY the number of the set memory appears.

Memory set

Setting the franking imprint

Showing the complete memory assignment

You can display a comprehensive description of the saved product for each memory:

• Press the key next to the desired memory in the SELECTING THE MEMORY menu for at least 3 seconds

To use the memory shown:

• Confirm with the key.

To return to the SELECTING THE MEMORY menu:

• Press to close the menu.

Printing the memory list

• Press the key in the SELECTING THE MEMORY menu.

• Position an empty envelope / card.

• Position more envelopes if necessary.

• Use the key to print the list on labels (ultimail with label dispenser only).

You can also call up the memory directly in the home menu:

• Type the memory number in the home menu.

• Confirm with the key next to MEMORY.

ultimail Operator Manual

5.1.2 Setting mailing data

5.1.2.1 Selecting the mailing data for a new product

You set the mailing data in a dialogue with the franking machine, i.e. the ultimail requests all the data required for calculating postage one after the other. Select the desired mailing data using the multi function keys to the left

of the display.

• Press the key next to PRODUCT SELECTION to open the product selection menu.

• Select the desired setting using the associated multi function key. In the example: WITHIN UK.

The selected setting appears in the display field under “Current settings”. The display left shows the available mail types.

• Select the next setting. In the example this is LETTER FIRST CLASS.

• Proceed in this manner to set all required mailing data for your mail piece.

Setting the franking imprint

The postage value appears in the display field as soon as all necessary mailing data are selected and the displayed weight exceeds 0 g.

If you want to use special Royal Mail services (e.g. Recorded delivery), continue with “Using special services”.

If no special service is to be utilised, continue by setting the weight. – Refer to page 30 on how to manually

specify the weight.

– For details of how to use the integrated

scales

, please refer to page 31.

Using special services

Depending on the selected product settings you can use special services of Royal Mail (e.g. Recorded delivery).

• Use the multi function keys to select the desired service. In the example: RECORDED DELIVERY.

You can select several special services for one delivery. The ultimail assists you complying with postal regulations by not allowing combinations that do not exist.

Deselecting a special service:

• Press the assigned multi function key again.

The special service is deleted from the current settings.

Continue setting the weight: – Refer to page 30 on how to manually

specify the weight.

– For details of how to use the integrated

scales

, please refer to page 31.

ultimail Operator Manual

Special features with regard to product setting

A flashing postage value indicates special features of the product setting (e.g. country-specific particularities, dispatch with selected settings not permitted in all countries). Please contact Royal Mail to be informed of the latest regulations.

ultimail may use a pop up to prompt you for additional entries.

For example, you have to enter the value of the mail piece when using ENHANCED COMPENSATION.

• Specify the mail piece value.

• Confirm with the key.

The value set for the mail piece is displayed beneath the special service in the display left.

This value remains saved until you deselect this special service or leave the special services selection using the key.

Setting the franking imprint

5.1.2.2 Editing a product

• Press one of the two multi function keys to the right of the postage value / product display.

The ultimail opens the product selection menu displaying the current product settings.

For the selected product you can – select / deselect special services

(see page 27)

– set a new weight (see page 30) – delete the current setting step by step

and select new settings.

Editing mailing data

• Use the key to delete the current settings step by step as far as necessary

In the example, the ‘Letter’ setting is to be changed to ‘Packet’.

• Select new mailing data.

• To frank, press the key to change to the home menu.

Press for approx. 3 seconds to entirely delete the current selection.

Chapter 5.1.2.1 describes how to select the mailing data.

ultimail Operator Manual

5.1.3 Setting the weight

5.1.3.1 Setting the weight of the mail piece manually

You must always set the weight of your mail pieces by hand if you work without scales. You can set the weight by hand in the product selection menu only.

• Press the multi function key next to WEIGHT in the product selection menu

The pop up for the weight appears.

• Type the weight in grams.

• Confirm with the key.

The ultimail closes the pop up. The weight is set.

ultimail sets the appropriate postage value for franking using the selected mailing data and the displayed weight.

• To frank, press the key to change to the home menu.

Manual

weight input

Setting the franking imprint

5.1.3.2 Using the integrated scales: weighing mail pieces (optional)

Using the ultimail with scales lets you quickly and reliably determine the weight for each mail piece and accordingly set the postage. You can perform weighing in the home menu but also in the product selection menu.

This chapter describes how to use the integrated scales in the METERING AND WEIGHING mode. On how to use the optional ‘Differential weighing’ function (METERING AND DIFF. WEIGHING mode), please refer to chapter 7.5 on page 57.

Caution! Please read the following notes on how to use the integrated scales:

– The scales are designed for a maximum weight of 5 kg.

– The ultimail can determine a new weight only if the scales have been

emptied beforehand. You must therefore empty the weighing platform before you place a new mail piece to be weighed.

• Place the mail piece on the weighing platform.

The ultimail determines the weight. A beep indicates that a new weight has been set when the acoustic signal of the ultimail was set to ON (see chapter 13.6 on page 101).

The ultimail sets the appropriate postage value for franking using the selected mailing data and the displayed weight.

• To frank, press the key to change to the home menu.

ultimail Operator Manual

5.1.4 Entering the postage value manually

There may be particular cases where the ultimail fails to calculate the postage. In such a situation you have to enter the postage value manually.

• In the home menu: Press the key next to PRODUCT SELECTION.

The ultimail opens the product selection menu.

• Scroll using MORE until the OTHER option appears.

• Select OTHER.

Setting the franking imprint

• Select the desired option. In the example: PARCEL FORCE WORLD WIDE FRANK.

The ultimail opens a pop up for entering the postage value.

• Enter the postage value of the mail piece.

• Confirm with the key.

The ultimail closes the pop up. The postage value is set.

• To frank, press the key to change to the home menu.

ultimail Operator Manual

5.2 Date

The date for the franking imprint is set automatically to the current date by the system clock. You can set the date forward. The ultimail does not allow dating ahead too much in advance as well as setting the date backward.

• In the home menu, press the key next to the date.

The pop up for the date appears. The date indication of the ultimail consists of 2 digits each for the day (DD), the month (MM) and the year (YY).

You can just enter the day (DD) as well. Month and year will be added by the ultimail to form the next possible date.

• Type the new date.

• Confirm with the key.

The ultimail closes the pop up and sets the new date in the home menu.

Reset to current date:

• Press the key.

• Confirm with the key next to the date display.

You can also set the date for the franking imprint directly in the home menu:

• Type new date.

The entered value appears at the bottom right of the status line.

• Confirm with the key next to the date indication.

Setting the franking imprint

5.3 Logo / advertising imprint

When franking mail pieces you can also print a logo / an advert of your choice on your mail piece. ultimail offers you the following configurations of equipping with advertising imprints:

– ultimail can save up to 9 different logos. All saved logos are available to all users.

For logo administration, read chapter 12.

– Logos on a USER card. You can order USER cards with a logo of your choice from

Francotyp-Postalia. This logo is only available to the holder of the USER card and cannot be loaded into the franking machine.

Select / set logo

• In the home menu, press the key next to the logo.

The SELECTING LOGO menu offers all logos available in your ultimail.

• Press the key next to the desired logo. In the example, this is the COMPANY LOGO (logo no. 2).

The ultimail goes back to home menu. The advertising imprint is set.

You can view the advertising imprints: Press the key next to the desired logo in the SELECTING LOGO menu for at least 3 seconds. A simplified preview image of the logo appears in the display.

ultimail Operator Manual

Using the logo from a USER card

• Insert a USER card with logo.

• In the home menu, press the key next to the logo.

The logo on the USER card always appears in the last position in the SELECTING LOGO menu.

• Press the key next to the last logo in the list. In the example this is ADVERT-01.

The ultimail returns to the home menu. The logo stored on the USER card is set for franking.

You can also define the logo on the USER card as the default logo for this account (see page 70). In this case the logo on the card is used for the franking imprint immediately after the USER card is plugged.

If you know the logos and the associated codes saved in the ultimail, you can directly set the advertising imprint in the home menu:

• Type the logo number.

The entered number appears at the bottom right of the status line.

• Confirm with the key next to the logo.

Logo on USER card

Setting the franking imprint

5.4 SMS text

When franking, you can print a freely editable text message. This text appears on the very left side of the franking imprint. In case you frank without a logo, the SMS text will move to its position.

Caution! If you want to print both, a logo and an SMS text: Use sufficiently sized envelopes. Otherwise, the text message may be cut off.

• In the home menu, press the key next to the SMS text.

The SELECTING SMS TEXT menu offers all stored SMS texts.

• Press the key next to the desired SMS text. In the example, this is “YOUR TEXT MESSAGE”.

The ultimail goes back to the home menu. The SMS text is set.

You can also directly set the SMS text in the home menu: The procedure is described on page 36 by the example of the advertising imprint.

Read page 89 on how to enter SMS texts or edit available texts.

ultimail Operator Manual

6Franking

6.1 Preparations

6.1.1 Setting up catch tray

The catch tray can be adjusted to various envelope formats – up to ISO B4 maximum. Work without catch tray when processing larger formats.

• Slide the two limit guides until they fit the envelope format you want to process.

6.1.2 On the sealer: adjust letter guide (ultimail with sealer only)

The letter guide ensures that letters are fed in straight run. You adjust the letter guide to the envelope format using the bar. The format markings on the letter receiving tray facilitate the adjustment.

Caution! For adjusting the letter guide, always hold in the recessed grip at the bar. Never push or pull the adjustable letter guide. The letter guide might break off.

• Fold the adjustable letter guide up vertically to letter receiving tray: Simply press down the recess grip on the letter guide.

Franking

The letter guide moves upwards.

• Hold the bar in the grip recess and slide it so that the letter guide outside is directed to the suitable format marking.

The letter guide is adjusted correctly if the format marking arrow points to the exterior of the letter guide.

For large envelopes:

• Adjust bar so that it is flush with the housing edge.

• Fold letter guide down to letter receiving tray.

ultimail Operator Manual

6.1.3 On the feeder: adjust letter guide

(ultimail with feeder only)

The letter guide ensures that letters are fed in straight run. You adjust the letter guide to the envelope format using the bar. The format marks on the letter receiving tray facilitate the adjustment.

Caution! For adjusting the letter guide, always hold in the recessed grip at the bar. Never push or pull the adjustable letter guide. The letter guide might break off.

• Fold the adjustable letter guide up vertically to letter receiving tray: Simply press down the recess grip on the letter guide.

The letter guide moves upwards.

• Hold the bar in the grip recess and slide it so that the exterior of the letter guide is directed to the suitable format marking.

The letter guide is adjusted correctly if the format marking arrow points to the exterior of the letter guide.

Franking

For large envelopes:

• Position the extension bracket.

• Position a sample letter.

• Hold the bar in the grip recess and slide the letter guide so that it fits the letter format. The sample letter should have enough clearance between letter guide face and adjustable letter guide (about 2 to 3 mm).

6.1.4 Switch on / off seal function (ultimail with feeder / sealer only)

Seal

If the letters are to be sealed:

• Place the switch to the rear into seal position.

• Check filling level in water tank.

• Fill the water tank if required. Read chapter 14.6 on page 151.

Please note

Permanently reliable sealing results can be assured only when you use ‘sealit’ sealing liquide.

Only use envelopes that are suited for sealing by machinery. For details to envelope specifications, read page 200.

Non seal

If you do not want to seal letters or if they are already sealed:

• Place the switch to the front into non seal position.

Extension bracket

ultimail Operator Manual

6.2 Change account

You can only change the account if you work with MASTER card or if all accounts are released for franking (in account mode: ACCESS CARD REQUIRED: OFF).

If you work with USER card

the account for the USER card is set automatically and

cannot be changed.

For account set up and account data evaluation, use account administration in SET UP menu (see page 66).

How to change the account:

• Press the key next to the account display in the home menu.

The ultimail opens SELECT ACCOUNT menu. The created accounts are listed by account numbers. If more than 8 accounts are set up, you can scroll through the accounts list using MORE / PREVIOUS.

• Press the key next to the desired account. In the example, this is account 10789 “Service”.

The ultimail goes back to home menu. The selected account is set.

You can also directly set the account in the home menu.

• Type the account number. The entered number appears at the bottom right of the status line.

• Confirm with the key next to the account display.

Franking

6.3 Positioning and franking a letter

You can use the ultimail to frank letters and postcards. Format and material of mail pieces must meet the specifications on page 199. We recommend using envelopes made of ink-absorbent material with as smooth a surface as possible. This gives the best printing results.

For thicker deliveries you should frank the empty envelope or use labels. Also use self-adhesive labels to attach on the mail piece when the envelope material is not ideal for inkjet printing.

How to position letters at the hand feed tray, work with sealer or feeder and frank labels, read on the following pages.

You can select total pieces prior to franking. This ultimail function will help you to have the franked deliveries readily stacked by numbers for the dispatch. Read chapter 7.2 on page 52.

6.3.1 ultimail with hand feed tray

If the ultimail is ready for operation you can feed your mail pieces for franking.

‘Ready for operation’ means: – ultimail shows the home menu – the postage value is displayed – the status line shows

“MODE: METERING… Machine ready.”

• Place the letter on the hand feed tray so that: – the side to be printed is face up

(address is visible)

– the upper edge is flush to the letter

guide face.

• Push the envelope in until the letter sensor recognises the envelope and starts letter transport.

The ultimail feeds the envelope, prints, and places the franked envelope in the catch tray.

Letter guide face

ultimail Operator Manual

6.3.2 ultimail with sealer

(optional)

If the ultimail is ready for operation you can feed your mail pieces for sealing and franking.

‘Ready for operation’ means: – ultimail shows the home menu – the postage value is displayed – the status line shows

“MODE: METERING… Machine ready.”

Feeding single mail pieces

• Place the letter on the letter receiving tray at the sealer so that: – the envelope flap is face down – the side to be printed is face up

(address window is visible)

– the upper edge is flush to the letter

guide face.

• Push the envelope in until the letter sensor recognises the envelope and starts letter transport.

The sealer feeds the letter, moistens the flap (if seal function is switched on) and transfers the letter to the franking machine. The franked letter is placed in the catch tray.

Letter guide face

Franking

Feeding similar mail pieces

Especially when franking large quantities of similar mail pieces, you can save time by optimised letter feed.

• Arrange letters so that address areas are face up.

• Loosen letter stack with the upper edge on a level base and shake smooth.

• Scale up the letter stack so that the top letter is the first protruding when positioned.

• Hold the fanned out letter stack with your left hand and place it on the letter receiving tray as shown in the figure.

• Push with your right hand the top letter in the direction of the arrow. Make sure that the upper edge is flush to the letter guide face.

• Once the letter is fed you can follow with the next letter from the stack.

Press down moistened envelope flaps

To ensure that envelopes are well sealed, we recommend pressing down the envelope flaps firmly after franking.

• Stroke your hand firmly over the envelope’s / letter stack’s flap area.

ultimail Operator Manual

6.3.3 ultimail with feeder

(optional)

6.3.3.1 Positioning letters in stack

Caution! Observe the following notes for stack processing:

– Only position letters in stack which are to be printed with the same franking

imprint (postage, type of mail endorsement…). – Position letters of the same format only (max. 353 mm x 250 mm). – Only position letters of nearly the same thickness ( 1 mm).

The ultimail processes letters of a thickness up to 6.35 mm. – Observe limits of stack heights.

Prepare letter stack

• Sort out any deliveries which are unsuited for stack processing. You feed such mail pieces individually and manually (see page 48).

• Take about as many mail pieces as the ultimail will be able to process in one stack. Maximum stack height depends upon the material.

Markings at the letter guide face at the feeder indicate stacking height limits for letters

and postcards .

–

Stack height

Type / material of mail pieces Permissible stack height

Letters 50 mm

about 70 letters, contents: 1 sheet, non folded

Postcards

of a paper weight of at least 250 g/m

30 mm, about 100 cards

Postcards

of a paper weight of less than 250 g/m2

15 mm, about 80 cards

Franking

• Arrange the letter stack so that all envelope flaps are face down.

• Align upper edges flush: Loosen letter stack with the upper edge on a level base and shake smooth.

• Fan the letter stack so that the lower letter is the first protruding when inserted in the feeder.

Positioning and franking a letter stack

If the ultimail is ready for operation you can feed the letter stack for franking.

‘Ready for operation’ means: – ultimail shows the home menu – the postage value is displayed – the status line shows

“MODE: METERING… Machine ready.”

• If necessary, adjust the letter guide. The letter stack should have a clearance of about 2 to 3 mm between the letter guide face and the adjustable letter guide.

• Fan the letters so that the lower letter is protruding.

• Place the letters with the flap side face down on the belt conveyor. Make sure that no mail pieces can penetrate underneath the adjustable letter guide.

Letter upper edges

Letter guide face

ultimail Operator Manual

Letter transport starts automatically when the sensor recognises the letter stack.

The feeder separates the letters individually from the stack, moistens the flap (if seal function is switched on) and transfers the letter to the franking machine. The franked letter is placed in the catch tray.

As soon as the feeder is empty, the ultimail stops.

Press down moistened envelope flaps

To ensure that envelopes are well sealed, we recommend pressing down the envelope flaps firmly after franking.

• Stroke your hand firmly over the envelope’s / letter stack’s flap area.

6.3.3.2 Positioning single letters

Position mail pieces that are not suited for stack processing individually and manually to the feeder.

• Place the letter on the belt conveyor so that: – the envelope flap is face down – the side to be printed is face up

(address window is visible)

– the upper edge is flush to the letter

guide face.

• Push the envelope in direction of the arrow until the letter sensor recognises the envelope and starts letter transport.

Letter guide face

Franking

6.4 Franking labels (optional)

The ultimail uses the ‘Label dispenser’ option to print self-adhesive labels. You can order suitable labels for the ultimail from Francotyp-Postalia.

Caution! Only use original FP labels. Do not put in more than the prepackaged 40 labels. We can ensure correct label processing only when you comply with this.

• Remove labels from the package.

• Remove banderole.

• Insert labels into the label dispenser with support material face down. The paper side to be printed is face up.

• Push in against a slight resistance all the way to the stop.

• Set the franking imprint as usual.

Note:

When franking labels, the length of the franking imprint is restricted. You can either print a logo or

an SMS text. The respective other imprint has to be switched off (setting: WITHOUT LOGO / WITHOUT SMS TEXT).

If ultimail is ready for operation, you can start label printing.

Franking a label

• Press the key.

The ultimail prints a label.

Franking several identical labels

(only possible in home menu)

• Type the number of labels.

• Press the key.

The ultimail prints the number of labels you have set. During franking the status line shows the number of labels still to be franked.

ultimail Operator Manual

7 Special functions

7.1 Using the DX feature (optional)

7.1.1 Things worth knowing about the DX feature

The ultimail can frank mail pieces for dispatch by the private carrier DX. You can switch between carriers in the SET UP menu.

In order to use the DX feature it has to be activated in your ultimail, the DX imprint and a DX license number have to be stored in the franking machine. Then the additional function ‘Second Carrier’ is available in the SET MODE menu.

For activation of the DX feature in your ultimail please contact your FP-Partner.

Special features of the DX mode

– The postage costs for DX franking

procedures are settled directly with the private carrier.

– The postage calculation function of the

ultimail is not available in DX mode.

– You can use an external postal scale

(e.g. a flexiscale) for postage calculation in DX mode.

– DX franking imprints will not be cap-

tured in the registers, account statistics or the resettable item counter.

Special functions

7.1.2 Franking DX-mail

Switching DX mode on

• Go to the SET UP menu using the

key.

• Select MODE SETTING SECOND

CARRIER.

DX mode The ultimail sets the DX mode. The status

line shows SECOND CARRIER.

Franking DX-mail

• Enter the desired postage in pence.

The entered value appears at the bottom right of the status line.

• Confirm with the postage value key.

(This is the multi function key at the top right – directly next to the postage value display.)

• Adjust all other settings for the imprint

(logo, SMS text, type of mail endorsement and date) as usual.

• When the ultimail is ready for franking

in DX mode:

• Position the mail piece as usual.

SET UP

MODE SETTING

SECOND CARRIER

ultimail Operator Manual

Switching DX mode off

• In home menu, press the key for about 3 seconds.

The ultimail goes back to the ‘normal’ METERING (franking) mode.

7.2 Working with the batch counter

You can use the batch counter function to frank a preset number of letters.

This function is especially useful for stack processing with feeder: – The ultimail will stop once the total number of letters is finished. – You can start again with key and frank the next stack.

• Go to the SET UP menu using the key.

• Select MODE SETTING PRESELECT COUNTER.

A pop-up prompts you to enter the desired amount.

• Type the desired number.

• Confirm with the key.

SET UP

MODE SETTING

PRE-SELECT COUNTER

Special functions

ultimail closes the pop-up window and sets the new value for the pre-select counter.

You can also set the pre-select counter directly in the SET MODE menu: Enter the desired number and confirm with the key next to PRE-SELECT COUNTER.

• Go back to home menu with key.

In the home menu, the status line will always show the current number of mail pieces still to be franked. Once the number set is franked, the display jumps back to the preset number defined in the pre-select counter.

Switching pre-select counter off

• In the SET MODE menu, type “0”.

• Confirm with key next to PRE-SELECT COUNTER.

When the machine is switched off, the pre-select counter is reset to default value “0”.

Pre-select counter is active (current setting: 50)

Number of mail pieces still to be franked

ultimail Operator Manual

Selecting total pieces in the home menu

You can also select total pieces directly in the home menu for “single use”. The pre-select counter in the SET UP menu remains unchanged, i.e. after the set number of pieces has been processed, the status of the pre-select counter in the SET UP menu will be re-set.

• Type the desired number.

The entered number appears at the bottom right of the status line.

• Press the key.

• Position the mail pieces as usual.

You will see the number of mail pieces still to be franked in the status line.

Number of mail pieces still to be franked

Special functions

7.3 Using the ultimail as incoming mail stamp

For registering your incoming mail (up to a thickness of 6.35 mm), you can use the ultimail as incoming mail stamping machine. For this function, use the INCOMING STAMP mode. The ultimail will print ‘Received on: …’ together with the date displayed. All users can use this function, even without access card.

Setting incoming mail stamp function

• Go to the SET UP menu using the key.

• Select MODE SETTING

INCOMING STAMP.

The ultimail sets the incoming mail stamp and goes back to home menu. In the home menu, the status line shows INCOMING STAMP.

Change date

If necessary, you can change the date in the same way as for the franking imprint (see page 34).

Print “Received on: …”

• Feed incoming mail in single pieces and manually. Place the side to be printed face upwards!

The ultimail prints the incoming mail stamp and ejects the mail to the righthand side.

End “Incoming stamp” mode

• In home menu, press the key for about 3 seconds.

The ultimail goes back to METERING (franking) mode.

SET UP

MODE SETTING

INCOMING STAMP

ultimail Operator Manual

7.4 Seal only function (ultimail with feeder / sealer only)

You can seal letters with the feeder or the sealer without franking them.

Switch on sealer

• Push the ‘seal envelope’ switch to the rear into

seal position.

See also page 41.

Please note

Permanently reliable sealing results can be assured only when you use ‘sealit’ sealing liquide.

The envelopes must be suited for mechanical sealing (see page 200).

Setting “Only transporting” mode

• Open the SET UP menu with key.

• Select MODE SETTING ONLY TRANSPORT, NO PRINTING.

The ultimail goes back to home menu. In the status line, you will see MODE: ONLY TRANSPORTING.

• Position the letters, as usual, at the sealer or feeder.

Press down moistened envelope flaps

To ensure that envelopes are well sealed, we recommend pressing down the envelope flaps firmly after franking.

SET UP

MODE SETTING

ONLY TRANSPORT, NO PRINTING

Special functions

7.5 Differential weighing (optional)

The differential weighing function enables you to conveniently frank large amounts of similar mail pieces. You simply place a stack of mail pieces on the weighing platform, then remove them one by one for franking. The ultimail constantly checks for changes in weight and sets the postage value for each letter accordingly.

For enabling the differential weighing function you need an authorisation code. Please contact your FP-Partner. Read chapter 13.22.3 on page 136.

Setting the differential weighing mode

• Open the SET UP menu with key.

• Select SYSTEM SETTINGS INTEGRATED SCALES.

• Press key next to DIFFERENTIAL WEIGH. The setting changes between OFF and ON.

If DIFFERENTIAL WEIGH. ON is displayed:

• Press the key to return to the home menu.

The mode METERING AND DIFF. WEIGHING is set and remains effective until it is changed again – even if the machine is switched off.

SET UP

SYSTEM SETTINGS

INTEGRATED SCALES

Differential weighing is active

ultimail Operator Manual

Using the differential weighing mode

Caution! The integrated scales are de-

signed for a max. weight of 5 kg. Never place more than 5 kg on the weighing platform.

• Set the mailing data (see chapter 5.1).

• Press the key to change to the home menu.

• Place the letter stack or a box with letters on the weighing platform.

No weight and postage value are displayed.

• Remove one

letter from the stack or

from the box.

The ultimail determines the change in weight and calculates the postage value.

• Position the letter as usual.

• Handle the remaining mail pieces in the same way.

Special functions

When you empty the weighing platform the ultimail asks you if the set weight is to be used.

• Acknowledge with YES to frank the last letter of the stack.

• Press NO to discard the displayed weight (e. g. because you removed the empty box last). The ultimail does not determine a postage value. Processing of the letter stack is completed.

ultimail Operator Manual

7.6 Using an external postage scale

7.6.1 Connecting an external postage scale

The ultimail is equipped as a standard feature with a 9-pin interface. You can connect to this interface an existing postage scale made by Francotyp-Postalia (e.g. a flexiscale). For connecting an external postage scale to the ultimail, you need a special interface cable. You can order an interface cable from Francotyp-Postalia.

Warning! Read the Operator’s Manual of your FP postage scale before connecting it to ultimail. Obtain information particularly, on the safe handling of the FP postage scale.

Caution! Only ever use the correct cable for the ultimail, do not use other cables supplied with other franking machines (e.g. optimail).

• Switch off the ultimail franking system.

• Switch off the FP postage scale.

• Plug the interface cable you obtained from Francotyp-Postalia in the

9-pin interface marked by the sign

and tighten screws. The interface is located on the back of the machine.

• Connect the interface cable to the FP postage scale.

• Switch on the ultimail.

• Switch on the FP postage scale.

• Set up the FP postage scale for operation on ultimail.

OFF

Power switch (back of the machine)

Special functions

7.6.2 Using ultimail with an external postage scale

You only use the external postage scale with the ultimail to determine and set the weight. The postage calculation of the scale is not used in connection with the ultimail.

• Switch on the ultimail and wait for the start routine to finish.

• Switch on the FP postage scale and wait for the start routine to finish.

• At the ultimail select franking imprint settings (mailing data, logo, …)

ultimail has to be ready for franking: – Display shows the home menu – Mode: METERING … (franking).

• Place the mail piece on the weighing platform of the FP postage scale.

ultimail sets the postage value using the selected mailing data and the weight received from the external postage scale

• Frank the mail piece with ultimail.

Please heed the following note if the ultimail features integrated scales and an external postage scale:

When calculating the postage value, ultimail always applies the weight value transmitted last.

ultimail Operator Manual

8 Postage register

The ultimail saves important parameters and postage used information in registers. You can have the register states displayed and printed on an empty envelope or a label.

• Press key.

You will see the current register states:

R1 – DESCENDING Postage available.

R2 – ASCENDING Total value of all franking imprints

performed.

R3 – CONTROL TOTAL Sum of all loaded values (total).

R4 – TOTAL PIECES Number of franking imprints performed

(including zero test prints).

Print register

• Press the key.

• Position an empty envelope or a card.

• Print the information on labels using

key (ultimail with label dispenser only).

Loading postage – TELESET

9 Loading postage – TELESET

TELESET is the loading of the desired postage credit. To load postage, your ultimail establishes a connection with the Teleset data centre (TDC) and loads the desired amount. Accounting is as per your contract with the Royal Mail.

Permissible amounts which may be loaded: You may load amounts to a maximum of £ 9,990 in steps of £ 10. The permissible maximum amount depends on the postage credit left on your ultimail. When topping up, you must not exceed the upper postage credit limit of £ 9,999.99 (Register R1 – Descending).

There are the following options for connecting with the Teleset data centre: – Internal modem – External GSM modem – mailcredit (web access via a PC and the Francotyp-Postalia mailcredit software).

The Teleset procedure as such runs in the same manner – regardless of the type of connection to the Teleset data centre in use.

Whenever the ultimail connects to the Teleset data centre, a number of check and update routines are run in the background. These processes may take some time.

Loading postage

• Make sure the connection set up in the ultimail (internal modem, GSM modem or mailcredit) is ready to establish a connection with the Teleset data centre (TDC).

• Open the SELECT TELESET menu using the key.

• Select RUN TELESET to start the TELESET procedure.

ultimail Operator Manual

Now simply follow the instructions in the display.

• Keep the indicated loading amount or overwrite with a new amount.

• Acknowledge with CONTINUE.

After a security prompt the ultimail establishes a connection with the Teleset data centre. Messages in the display inform about the status (connection establishment, data transfer …).

Please note: If you have entered a new reset amount, you will be asked to confirm the process again within 30 seconds.

At the end of the remote setting, the ultimail will show the new descending.

• Press CONTINUE to end the TELESET process.

Loading postage – TELESET

Display / print booking report

In the SELECT TELESET menu you can display a booking report for the last load procedure and print it on an envelope or label.

• Open the SELECT TELESET menu using the key.

• Select BOOKING REPORT FOR LAST LOAD PROCEDURE.

The ultimail will display information relating to the last load procedure.

• Press the key.

• Position an empty envelope / a card.

ultimail prints the booking report.

• With the key, print the booking report on a label (ultimail with label dispenser only).

SELECT TELESET

BOOKING REPORT…

ultimail Operator Manual

10 Account administration

You can use the account administration to register and evaluate postage used separately for each account. Accounts may be sections / departments of an enterprise or single companies of shared offices.

You can save, for each account, a standard setting for the logo and the SMS text, limit the postage available (set a budget), and define authorisations connected with the MASTER / USER card function.

The ultimail 60 has 10 accounts as standard. If need be, the number of accounts can be upgraded to 50 accounts. The ultimail 90 has a standard administration of up to 50 accounts. It can be extended to 200 accounts. For the account administration extension you need a machine-specific authorisation code. Please contact your FP partner and read chapter 13.22.2.

For the maximum number of available accounts and number of accounts in use, see SET UP menu DISPLAY SYSTEM INFORMATION.

How to set up accounts for franking, read in chapter 6.2 on page 42.

10.1 Set up a new account

• Go to the SET UP menu using the key.

• Select ACCOUNT ADMINISTRATION

SET UP NEW ACCOUNT.

Now simply follow the instructions in the display. You are prompted by the ultimail to enter, one after the other, all required information: – account number – account name – standard logo – standard SMS text – TELESET access – define type of budget and limits.

If all information is completely entered, the ultimail signals “You have successfully set up the account…”.

• Confirm the message with .

SET UP

ACCOUNT ADMINISTRATION

SET UP NEW ACCOUNT

Account administration

Possible settings and their meaning:

Account number from 2 to 99999 Account 1 is permanently assigned

to MASTER card (MASTER account).

Account name Letters, special

characters and digits

Please find more information to text input on pages 89 to 92.

Standard logo NO STANDARD LOGO When you set up the account for

franking, the last selected logo will remain set in the home menu.

WITHOUT LOGO The selected logo is automatically

set to the account during the change.

all available logos

Standard SMS text

NO STANDARD SMS TEXT

When you set up the account for franking, the last selected SMS text will remain set in the home menu.

WITHOUT SMS TEXT The selected SMS text is automati-

cally set to the account during the change.

all available SMS texts

TELESET access ON TELESET is released.

The account user is authorised to load postage.

OFF TELESET function is blocked.

ultimail Operator Manual

Budget UNLIMITED The total postage of the ultimail is

available.

RESTRICTED Account is supplied with a certain

credit (= current limit).

When the credit is used up, the ultimail blocks the account until a new credit is assigned (see chapter 10.2.3 on page 73).

MONTH The account is provided with a

monthly credit (= monthly limit).

In addition, you define the current credit for the account (current limit).

On every change of the month, the ultimail sets the credit (current limit) back to the monthly limit. You can change the current limit at any time, independently from that.

Possible settings and their meaning:

Account administration

10.2 Change settings for existing accounts

10.2.1 Change standard setting for the logo and the SMS text

You will find information on the meaning of possible settings for the logo and the SMS text on page 67.

• Go to the SET UP menu using the key.

• Select ACCOUNT ADMINISTRATION

ACCT EDIT.

The EDIT ACCOUNT … menu appears. You can see the account number in the head line.

Now you can change the standard logo and SMS text settings for the account displayed.

Define a standard SMS text

• Press the key next to the current SMS text.

The SPECIFY STANDARD SMS TEXT menu appears.

• Select the desired SMS text with the associated key.

From now on, this SMS text is the new default setting for this account. The ultimail goes back to the EDIT ACCOUNT menu.

SET UP

ACCOUNT ADMINISTRATION

ACCT EDIT

Setting standard logo

Account number

Setting standard SMS text

ultimail Operator Manual

Define a standard logo

• Press the key next to the current logo.

The SPECIFY STANDARD LOGO menu appears.

• Select the desired logo with the associated key.

From now on, this logo is the new default setting for this account. The ultimail goes back to EDIT ACCOUNT menu.

Defining a logo on the USER card as default logo

• Plug USER card with logo.

• Go to the SET UP menu using the key.

• Select ACCOUNT ADMINISTRATION

ACCT EDIT.

• Press the key next to the current logo.

The logo on the USER card always appears in the last position

in the

SELECTING LOGO menu.

• Press the key next to the last logo in the list (ADVERT-01).

From now on the logo stored on the USER card is the default setting for this account. When the USER card is plugged, the logo on the card is used for the franking imprint.

Logo on USER card

Account administration

Other account Specify logo / SMS text for other

accounts

If you wish to change settings of another account:

• Open the menu for selecting accounts with SELECT ANOTHER ACCOUNT.

• Select the account the settings of which you want to change.

The ultimail goes back to EDIT ACCOUNTS … menu. Now you can change the standard logo and the standard SMS text for this account.

You can also select an account in the following way:

• Type the account number.

• Confirm with SELECT ANOTHER ACCOUNT.

ultimail Operator Manual

10.2.2 Release / block TELESET access

• Go to the SET UP menu using the key.

• Select ACCOUNT ADMINISTRATION

ACCT EDIT.

The EDIT ACCOUNT … menu appears. You can see the account number in the head line.

If you wish to change the TELESET access for other accounts select the desired account using the SELECT ANOTHER ACCOUNT function.

Release / block TELESET

In the EDIT ACCOUNT … menu:

• Press the key next to ACCESS TO TELESET until the desired setting is displayed.

ON = release OFF = block.

From that moment, the displayed setting for TELESET access is activated.

SET UP

ACCOUNT ADMINISTRATION

ACCT EDIT

Block / release TELESET access

Account number

Account administration

10.2.3 Changing budgets and assigning credits

More information on the meaning of budget settings can be found on page 68.

• Go to the SET UP menu using the key.

• Select ACCOUNT ADMINISTRATION

ACCT EDIT FURTHER

FUNCTIONS.

The FURTHER FUNCTIONS ACCOUNT … menu appears. In the head line, you can see the account number.

If you wish to change the budget settings for other accounts

select the desired account using the SELECT ANOTHER ACCOUNT function.

Setting budget type

In the FURTHER FUNCTIONS ACCOUNT … menu:

• Press the key next to BUDGET TYPE

several times until the desired setting UNLIMITED, RESTRICTED or MONTH is displayed.

The budget type set will determine which additional functions for credit setting (limits) appear.

FURTHER FUNCTIONS

SET UP

ACCOUNT ADMINISTRATION

ACCT EDIT

Account number

ultimail Operator Manual

Setting the current credit

In the FURTHER FUNCTIONS ACCOUNT … menu:

• Type the amount for credit which you want to make available for the account.

• Set the new credit using the key next to CURRENT LIMIT.

The displayed current limit is available to this account for franking.

Specify the monthly credit

In the FURTHER FUNCTIONS ACCOUNT … menu:

• Type the amount of credit which you want to make available to the account each month.

• Specify the credit using the key next to MONTHLY LIMIT.

On the first day of the month, the ultimail sets the current limit automatically to the specified monthly limit. You can directly change the current limit at any time, independently from that.

Account administration

10.2.4 Change name

• Go to the SET UP menu using the key.

• Select ACCOUNT ADMINISTRATION

ACCT EDIT FURTHER

FUNCTIONS EDIT NAME.

The ultimail opens the menu for changing the account name.

If you wish to change the name of another account select the desired account with the SELECT ANOTHER ACCOUNT function.

In the EDIT NAME menu:

• Change the name of the account.

• Register the new name with CONTINUE.

The new account name is saved.

Read pages 89 to 92 on how to enter text.

FURTHER FUNCTIONS

SET UP

ACCOUNT ADMINISTRATION

ACCT EDIT

EDIT NAME

ultimail Operator Manual

10.3 Generate / block USER card(s) for an account

When you generate a USER card you permanently assign an account to it. To allow several users the access to an account, you can program one account for several identical USER cards.

Each user has, with his USER card, only access to his account, including all authorisations and budget specifications set to it.

To protect the ultimail, in case of USER card loss, for instance, from unauthorised franking, you can disable the assignment between account and USER card(s).

• Insert the MASTER card.

• Go to the SET UP menu using the key.

• Select ACCOUNT ADMINISTRATION

ACCT EDIT ASSIGN / REMOVE

USERCARD.

The ASSIGN / REMOVE USERCARD menu appears. In the head line, you can see the account number.

• Use the SELECT ANOTHER ACCOUNT function to select the account for which you want to assign a USER card.

Assign USER card to an account

In the ASSIGN / REMOVE USERCARD menu:

• Press the key next to ASSIGN USERCARD.

Now simply follow the instructions in the display:

• Remove MASTER card.

ASSIGN / REMOVE USERCARD

SET UP

ACCOUNT ADMINISTRATION

ACCT EDIT

Account administration

• Insert a USER card.

The ultimail programs the USER card for the displayed account and signals when the procedure is successfully completed.

• Remove USER card.

The USER card is valid for the assigned account.

• To generate further USER cards or for any other settings in the account administration, insert the MASTER card again.

You can rewrite USER cards which are no longer needed or invalid by another account assignment.

Block USER card(s)

In the ASSIGN / REMOVE USERCARD menu:

• Press the key next to CANCEL ASSIGNMENT.

The assignment account – USER card(s) is cancelled without further prompt.

• Confirm the final message “The link... has been deleted” with .

All USER card(s) assigned to this account are invalid now.

ultimail Operator Manual

10.4 Switch on / off “access card required?”

Caution! Mode ACCESS CARD REQUIRED: OFF. This setting cancels

access restrictions to accounts. Every ultimail user can frank on all accounts and call all account data.

• Go to the SET UP menu using the key.

• Select ACCOUNT ADMINISTRATION.

• Press the key next to MODE: ACCESS CARD REQUIRED. The setting switches over between ON and OFF.

The displayed setting is active.

SET UP

ACCOUNT ADMINISTRATION

MODE: ACCESS CARD REQUIRED

Possible settings and their meaning:

ON Franking is possible only with a valid

access card (MASTER card or USER card).

OFF No access restrictions for franking.

Franking is possible without access card on all accounts.

Account administration

10.5 Display and print account information

The ultimail displays the current settings for individual accounts and ascending information in various views. For more information on the overview contents, read page 80.

Information about the account …

• Go to the SET UP menu using the key.

• Select ACCOUNT ADMINISTRATION

ACCOUNT/S DISPLAY.

The ultimail displays a menu with information to the related account. Use the arrow keys to scroll.

To display information about another account:

• Select the desired account with the SELECT ANOTHER ACCT function.

Information about all accounts

To display information about all accounts:

• In the INFORMATION ACCOUNT … menu, select DISPLAY ALL ACCOUNTS.

The ultimail displays a list with information about all accounts.

Type of mail list

• Go to the SET UP menu using the key.

• Select ACCOUNT ADMINISTRATION

DISP. TYPE OF MAIL STATS. (ALL

ACCT).

The ultimail displays the evaluation of the imprints of type of mail endorsements.

SET UP

ACCOUNT ADMINISTRATION

ACCOUNT/S DISPLAY

SET UP

ACCOUNT ADMINISTRATION

DISP. TYPE OF MAIL STATS. (ALL ACCT)

ultimail Operator Manual

Print information

• Press the key.

• Position an empty envelope or a card.

• If necessary, position further envelopes / cards.

• Use the key to print the account information on labels (ultimail with label dispenser only).

With the InfoPrint software tool from Francotyp-Postalia you can administrate and evaluate account information comfortably on the PC. For further information refer to page 137.

Overview of account information:

Information about the account …

Displays data for one

account:

– Current settings (standard logo, standard SMS text,

budget type and limits, TELESET access). – Remaining postage. – Postage used (postage costs used by the account

since the last zero reset). – Total pieces (number of franking imprints by the

account since the last zero reset).

Information about all accounts

List of all accounts (listed by numbers) Displays: – Account number (ID). – Account name. – Postage used (postage costs of individual accounts

since the last zero reset). – Piece (number of franking imprints by individual

accounts since the last zero reset).

Type of mail list Evaluation of endorsements across all accounts.

Display of: – Postage used for franking imprints with

endorsement, specified as per types of mail. – Number of franking imprints with endorsement,

specified as per types of mail. – Total postage used and total pieces of all imprints.

Account administration

10.6 Set account counter to zero

10.6.1 Set one account to zero

• Go to the SET UP menu using the key.

• Select ACCOUNT ADMINISTRATION

ACCT EDIT.

The EDIT ACCOUNTS … menu appears. You can see the account number in the head line.

• In order to reset another account to zero: Select the desired account with the SELECT ANOTHER ACCOUNT function.

• Press the key next to SET ACCOUNT TO ZERO.

• Follow the instructions in the display.

10.6.2 Set all accounts to zero

• Go to the SET UP menu using the key.

• Select ACCOUNT ADMINISTRATION

DELETE / ZERO ALL ACCT SET

ACCOUNTS TO ZERO.

• Follow the instructions in the display.

SET ACCOUNT TO ZERO

SET UP

ACCOUNT ADMINISTRATION

ACCT EDIT

SET UP

ACCOUNT ADMINISTRATION

DELETE / ZERO ALL ACCT

SET ACCOUNTS TO ZERO

ultimail Operator Manual

10.7 Delete accounts

10.7.1 Delete one account

• Go to the SET UP menu using the key.

• Select ACCOUNT ADMINISTRATION

ACCT EDIT FURTHER

FUNCTIONS.

The FURTHER FUNCTIONS … menu appears. You can see the account number in the head line.

• To delete another account

: Select the desired account with the SELECT ANOTHER ACCOUNT function.

• Press the key next to DELETE ACCT.

• Follow the instructions in the display.

10.7.2 Delete all accounts

• Go to the SET UP menu using the key.

• Select ACCOUNT ADMINISTRATION

DELETE / ZERO ALL ACCT

DELETE ACCOUNTS.

• Follow the instructions in the display.

Use this function to delete all accounts set in the ultimail, except the Master account (account 1).

FURTHER FUNCTIONS

SET UP

ACCOUNT ADMINISTRATION

ACCT EDIT

DELETE ACCT

SET UP

ACCOUNT ADMINISTRATION

DELETE / ZERO ALL ACCT

DELETE ACCOUNTS

Memory administration

11 Memory administration

To fast and conveniently set the postage, you can save frequently used Royal Mail products as memory items. The basic ultimail version features 4 memory slots (upgradable, see chapter 13.22.1). An ultimail with integrated scales features 20 memory slots. Ex factory, everyday products of Royal Mail are pre-set as memory items.

The ultimail continuously refers to the valid rate table to determine the postages for the memories. The ultimail thus ensures your postages are correct even when postal rates have changed (price changes). Upon activation of a new rate table, the memories will be erased and reprogrammed.

Refer to chapter 5.1.1 on page 23 on how to set products for franking using the memory.

11.1 Displaying and printing memory assignment

• Go to the SET UP menu using the key.

• Select EDIT MEMORY.

The list of memories shows – the memory number – the saved assignment in short format

the memory name.

Printing the memory list

• Press the key.

• Position an empty envelope or a card.

• Feed further envelopes / cards if required.

• Use the key to print the list on labels (ultimail with label dispenser only).

The ultimail needs some time to generate the imprint and then prints the list of available memories.

SET UP

EDIT MEMORY

Memory 7 = not occupied

Memory with plain text name (renamed)

ultimail Operator Manual

11.2 Saving settings

• Set the mailing data and the weight in the product selection menu.

• Go to the SET UP menu using the key.

• Select EDIT MEMORY.

• Press the key next to the memory number under which you wish to save the settings. (You can overwrite existing memories with a new assignment).

The EDIT MEMORY menu appears.

• Select SAVE COMPLETE MEMORY or SAVE MEMORY WITHOUT WEIGHT.

The ultimail saves the current setting. The new assignment appears in the memory list.

Note on “Memory 1”

The setting you save as memory 1 is be the default settings

SET UP

EDIT MEMORY

Save mailing data and displayed weight (in the example: 100 g)

Do not

save displayed weight

(saves “0 g” as the weight)

Possible settings and their meaning:

SAVE COMPLETE MEMORY The ultimail saves the complete current

product setting (mailing data, displayed weight, and the appropriate postage).

SAVE MEMORY WITHOUT WEIGHT The ultimail saves the mailing data and

“0 g” as the weight.

Memory administration

11.3 Renaming memories

You can name each of the memories. The memory selection list shows this name instead of the saved assignment.

• Go to the SET UP menu using the key.

• Select EDIT MEMORY.

• Press the key next to the memory you wish to rename.

The EDIT MEMORY menu appears.

• Select RENAME MEMORY.

The ultimail opens a menu where you can edit the memory name.

• Edit the memory name as desired.

• Press the key next to SAVE to save the memory name.

The memory selection list now shows this name instead of the saved data.

For more details on the text input function refer to pages 89 to 92.

The list of memories shows the name of the saved assignment again if you leave the input box for the name empty.

SET UP

EDIT MEMORY

ultimail Operator Manual

11.4 Delete memories

• Go to the SET UP menu using the key.

• Select EDIT MEMORY.

• Press the key next to the memory you wish to delete.

The EDIT MEMORY menu appears.

• Press the key next to DELETE MEMORY.

The selected memory is immediately deleted without query.

You cannot delete MEMORY 1 because ultimail accesses the product stored in this slot as the default setting.

SET UP

EDIT MEMORY

Memory selected for deleting

Print image data administration

12 Print image data administration

The ultimail offers a large number of efficient functions to manage individual print image components. This includes plain text input for logos, graphical preview, logo and SMS text (freely editable) printing and the possibility to print lists. You can easily load print image data from chip card.

The following chapters present the functions in detail.

12.1 Logo display and printing

You can see the logos saved in the ultimail in the display and print these.

• Go to the SET UP menu using the key.

• Select EDIT PRINT IMAGE / SMS TEXT LOGO DISPLAY / PRINT.

You will see an overview of the saved logos.

• Press the key next to the desired logo.

The display will show a simplified graphic version of the logo. The head line will show number and logo name.

•With or

(ultimail with label dis-

penser only) start the printing process.

• With go back to overview.

SET UP

EDIT PRINT IMAGE / SMS TEXT

LOGO DISPLAY / PRINT

ultimail Operator Manual

12.2 Change the logo names

Each logo has a name under which the motif is saved in the ultimail. You can change these names according to your requests.

• Go to the SET UP menu using the key.

• Select EDIT PRINT IMAGE / SMS TEXT LOGO NAME EDIT.

• Among the overview of saved logos, choose the logo name of which you wish to change.

Note

: The name for a logo on the USER

card cannot be changed.

The ultimail opens a menu for editing the name.

• Change the name for the logo as desired.

• Save the name with CONTINUE.

The ultimail updates the data and shows a prompt.

• Confirm the prompt with CONTINUE.

Read more about text input function on the ultimail on page 89.

SET UP

EDIT PRINT IMAGE / SMS TEXT

LOGO NAME EDIT

Print image data administration

12.3 Enter / change / save SMS texts

ultimail can save up to six text messages (SMS texts). You may set the saved SMS texts for the franking imprint in the home menu.

• Go to the SET UP menu using the key.

• Select EDIT PRINT IMAGE / SMS TEXT EDIT SMS TEXT.

The numbers of the SMS texts and the saved texts are displayed in an overview.

• Select the SMS text you want to enter or change.

The display will show the menu where you can enter and change SMS texts.

Enter and save texts

ultimail is capable of printing a 5-line SMS text with up to 20 characters per line.

A cursor _ marks the position for input.

• Press the numeric key for the desired character as many times in rapid succession as necessary to display the desired character.

After a short time, the cursor jumps one place to the right. Now you can enter the next character.

• Enter all further characters for the desired text in the same manner.

• Save the text with CONTINUE.

The ultimail updates the data and shows a prompt.

• Confirm the prompt with CONTINUE.

SETUP

EDIT PRINT IMAGE / SMS TEXT

EDIT SMS TEXT

Cursor

New text

Abort text input – stored text remains unchanged

Save new text

Number of SMS text

ultimail Operator Manual

Change / correct texts

• Use the functions CURSOR LEFT and CURSOR RIGHT to place the cursor to the corresponding place in the text.

• Overwrite the marked character with the desired new character.

Deleting characters

• You can delete characters with the key. Every key actuation deletes the character that is currently marked by the cursor.

Deleting SMS texts

See page 94 to read how to completely delete SMS texts you do not need any longer.

Text input is described in detail on the following pages.

Key assignment for text input

Characters are entered with the numeric keys

to .

The assignment is printed to the housing beneath the key.

Punctuation and special characters

. 1 , ? ! - & ’

are entered with the key.

Blanks are inserted with the key.

Line breaks To force a line break, you have to fill the

line with blanks, if necessary, until the cursor jumps to the next line.

Print image data administration

Example

You wish to save the following SMS text: VACATION

21.-28.12.

While entering a new SMS text, the text field is empty and the cursor stands at the first position of the first line.

How to enter the text:

Press 3 times (=V).

Press once (=A).

Press 3 times (=C).

Press once (=A).

Press once (=T).

Press 3 times (=I).

Press 3 times (=O).

Press twice (=N).

To change to the next line, fill-in the first line with 12 blank characters:

Press once (=blank).

When the cursor has jumped one place to the right: Enter the next blank. Repeat until the cursor jumps to the next line.

The cursor will now stand at the beginning of the second line.

Press 4 times (2).

Press twice (1).

Press once (.).

Text field

Cursor

ultimail Operator Manual

Press 6 times (-).

Press 4 times (2).

Press 4 times (8).

Press once (.).

Press twice (1).

Press 4 times (2).

Press once (.).

The text field displays the text exactly as it will be subsequently printed during franking.

• Press CONTINUE to save the text.

A message display informs on the update of the saved data.

• Confirm the prompt with CONTINUE.

The new SMS text is saved and can be set for franking immediately.

We recommend doing a trial run with postage value “0.00” (zero test print) to check the new SMS text.

Text field with new text

Print image data administration

12.4 Loading print image data from card

You can easily load print image data (e.g. logos, type of mail endorsements) from cards. Order the card with the desired print images from Francotyp-Postalia.

• Insert the MASTER card.

• Go to the SET UP menu using the key.

• Select EDIT PRINT IMAGE / SMS TEXT LOAD.

• Keep card(s) with data ready for loading.

• Follow the instructions in the display. The ultimail will guide you step by step through the loading process.

Displays and security prompts will protect you against inadvertent loading and rewriting of data. Carefully read all information in the display.

SET UP

EDIT PRINT IMAGE / SMS TEXT

LOAD

ultimail Operator Manual

12.5 Delete print image data

You can delete print image data which are no longer required (logos, SMS texts, types of mail). Therefore you gain memory space, for new logos, for instance.

• Go to the SET UP menu using the key.

• Select EDIT PRINT IMAGE / SMS TEXT DELETE.

• Press the key next to the print image data which you wish to delete, e.g., LOGO DELETE.

An overview of all saved print image data appears.

• Press the key next to the print image to be deleted.

If you wish to delete the selected data now:

• Confirm the security prompt with CONTINUE.

The ultimail deletes the data. A message will inform you about the end of the deleting process.

• Confirm the message with CONTINUE.

A USER card allows you to delete SMS-texts only. The menu for selecting the SMS text will open immediately.

SET UP

EDIT PRINT IMAGE / SMS TEXT

DELETE

Advanced settings and system information

13 Advanced settings and system information

13.1 Setting the operating mode

You can operate the ultimail in different operating modes. Information about the meaning of the operating modes and special functions can be found on the next page.

• Go to the SET UP menu using the key.

• Select MODE SETTING.

• Press the key next to the desired mode.

The ultimail sets the selected mode and goes back to home menu. In the status line, you can see the mode set.

The set mode is active and is maintained until the ultimail is switched off or until another mode is selected.

Back to METERING (franking) mode

Shortcut: In most cases you can switch to the franking mode directly, without having to leave the home menu.

• In the home menu, press the key for about 3 seconds.

SET UP

MODE SETTING

Operating modes Special function(s)

ultimail Operator Manual

The default mode of systems with integrated scales is called METERING AND WEIGHING. The WEIGHING display cannot be hidden. Using this message ultimail indicates that you can conveniently determine the weight of your mail pieces in this mode.

Possible settings and their meaning:

METER (FRANK) ITEMS The ultimail prints the franking imprint

for dispatch with Royal Mail.

In the home menu, the status line shows MODE: METERING … (default setting after every switching on).

You will find information on how to set the franking imprint and on franking in chapters 5 and 6.

PRINT LOGO ONLY The ultimail prints only the logo

(advertising imprint). See also chapter 13.4 on page 99.

INCOMING STAMP The ultimail prints ‘Received on: …’

together with the date. Read chapter 7.3 on page 55.

ONLY TRANSPORT, NO PRINTING The franking machine transports letters

without printing. This mode can be used in connection with a feeder or sealer (see chapter 7.4 on page 56).

SECOND CARRIER

(optional)

The ultimail franks letters for dispatch by the private carrier DX (see chapter 7.1 on page 50). Only available if ordered from Francotyp-Postalia.

PRE-SELECT COUNTER The ultimail processes a selectable

number of mail pieces in the operating mode set before (see chapter 7.2 on page 52).

Advanced settings and system information

13.2 Display, print and send system information

• Go to the SET UP menu using the key.

• Select DISPLAY SYSTEM INFORMATION.

You will see system information. You can scroll up and down the list with the arrow keys.

Print system information

Have some empty envelopes or cards ready. The ultimail will print system information in several parts.

• Press the key.

• Position an empty envelope or a card.

The ultimail needs some time for print image creation. Letter transport is not started before that. The ultimail prints the first list of system information.

• Position further envelopes if required.

• Print the information on labels using the key (ultimail with label dispenser only).

You can follow the print process progress in the display.

Send system information

With the SEND TO FP SERVICE DEPT. function you transmit data to the Francotyp-Postalia service. Start this function only when requested to do so by Francotyp-Postalia.

SET UP

DISPLAY SYSTEM INFORMATION

ultimail Operator Manual

13.3 Display and reset item counter

The item counter will count all franking imprints (including zero test pints) in the METERING (franking) mode. In all other modes PRINTING LOGO, INCOMING STAMP and ONLY TRANSPORTING the item counter is not activated.

• Go to the SET UP menu using the key.

• Select SYSTEM SETTINGS MORE.

You can see the current value of the item counter

under DELETE ITEM COUNTER.

How to reset the item counter to zero:

• Press the key next to DELETE ITEM COUNTER.

• Confirm with YES.

The item counter is reset to zero.

If you do not wish to set the item counter to zero, abort with NO. The displayed total pieces are maintained.

SET UP

SYSTEM SETTINGS

Advanced settings and system information

13.4 Display and reset advert counter

The advert counter counts all imprints in PRINTING LOGO mode.

• Go to the SET UP menu using the key.

• Select SYSTEM SETTINGS MORE.

You can see the current value of the advert counter under DEL. ADVERT COUNTER.

How to reset the advert counter to zero:

• Press the key next to DEL. ADVERT COUNTER.

• Confirm with YES.

The advert counter is reset to zero.

If you do not wish to set the advert counter to zero, abort with NO. The displayed total pieces are maintained.

SET UP

SYSTEM SETTINGS

ultimail Operator Manual

100

13.5 Setting low postage warning – limit

The ultimail signals when the remaining postage falls below a certain limit. You can set the limit for low postage warning.

ultimail warns you, if – the descending register (R1) falls below the set limit – the remaining budget (current limit) of the account falls below the set limit.

• Go to the SET UP menu using the key.

• Select SYSTEM SETTINGS MORE.

How to change the limit for low postage warning:

• Type the desired limit. The value appears at the right-hand side of the status line.

• Assign the value with the key next to LOW POSTAGE WARNING.

The limit for low postage warning is set and maintained until the next change is made.

You can reset the default setting for low postage warning (£ 100) with the C/CE key.

SET UP

SYSTEM SETTINGS

FP ultimail Operator's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual