This Operator Manual is directed at the users of the
PostBase One mailing system.
Please read this operator manual before using the
PostBase One mailing system. Please keep this manual near
the system for quick reference.
This manual covers all configurations and equipment options of
the PostBase One mailing system. Functions that are only
available for particular system configurations are marked by an
additional note, e.g. (PostBase One Bulk Ink).
Quick Reference GuideThe quick reference guide covers a selection of frequently used
functions.
In this manual, the product name appears in its plain form
‘PostBase One’.
Safety tipsThe following keywords and signs identify the safety tips in this
manual:
Warning! indicates a potential hazard that may result in injury
or environmental damage.
Warning of hand injuries! This sign is also used to identify
hazardous areas of the mailing system.
Caution! indicates a potential hazard that may result in damage to the mailing system or impair the metering process.
Text features and
symbols
IllustrationsThe display illustrations in this manual are general examples
The following symbols and text features are used in this
Operator Manual:
• Bullets precede instructions.
– Dashes precede list items.
Menu names and options from the operating menu are written
in small capitals, e.g. M
A tip offers advice or additional suggestions for improving the
operation.
that may differ from the actual display on your PostBase One.
ENU.
Contents
About this Manual _____________________________________________ 2
13.2Possible causes and remedy _____________________________127
13.3Clearing a letter jam in the feeder _________________________ 137
13.4Clearing a letter jam in the sealer _________________________ 138
13.5Safety cap has been released – letter transport stops __________ 139
14 Decommissioning and disposing of the mailing system ____________140
PostBase One Mailing System
6
Appendix
Graphical symbols, safety signs and product safety labels
on the PostBase One mailing system _____________________________ 141
User interface symbols (overview) ________________________________ 143
Moving the PostBase One to another location _______________________ 149
Glossary ____________________________________________________ 169
Technical Data _______________________________________________ 171
PostBase One – components ________________________________ 171
PostBase One – system configurations ________________________ 173
PostBase One – equipment _________________________________ 174
Ink cartridges / Print heads / Ink tank __________________________ 175
Mail piece specifications for metering __________________________ 176
Envelope specifications for automatic feeding ___________________ 177
Envelope specifications for sealing ____________________________ 178
Postage Meter supplies _____________________________________ 179
The Security Device (PSD) __________________________________ 179
License _____________________________________________________ 180
Security Declaration for data usage _______________________________ 182
FCC Compliance Statement ____________________________________ 182
Index _______________________________________________________ 183
PostBase One mailing system (overview)___________________________ 190
Service _____________________________________________________ 195
Safety tips
1Safety tips
PostBase One is a digital mailing system with ink-jet print technology for metering
mail. PostBase One complies with the pertinent safety regulations for office information equipment.
Please observe the following tips for your own safety.
Prevention of electrical hazards
• Operate the PostBase One mailing system only on grounded single-phase power
sockets. Make sure your office power supply conforms to the power requirements
indicated on the serial number plates.
• Make sure the sockets for connecting the PostBase One mailing system are close
by and easily accessible at all times.
• Pull the power plugs in case of an emergency. Call the Customer Service.
• Take special care that no foreign objects penetrate the mailing system’s interior.
• Be extremely careful when handling liquids.
• If you fill the sealant tank, make sure not to wet any parts connected to the mains.
• Never cover the ventilation slots of the housing while the PostBase One mailing
system is switched on.
• Pull the power plugs prior to cleaning the PostBase One mailing system.
7
Prevention of mechanical hazards
• Do not reach into the danger areas marked with safety signs.
• Keep long hair, fingers, loose clothing pieces, ties, shawls, jewelry and the like
away from moving machine parts.
• Do not remove any parts of the housing.
• Do not remove any equipment related to safety or protection. Do not make them
inoperative or unable to function. In case of an error (jam or unauthorized interference), the safety cap – a small part of the housing located at the letter exit of the
postage meter – is released and the transport stops. You have to bring the safety
cap back into position before you can go on using the PostBase One. By no means
must you try to block or fasten the safety cap.
PostBase One Mailing System
8
Accessories and consumables
• We recommend to use only approved FP equipment and FP original parts. The
manufacturer FP has established reliability, safety and applicability.
The manufacturer cannot assess the reliability, safety and applicability for products
not approved by FP, and therefore not vouch for such products. The full functioning
of the PostBase One mailing system at the time of delivery can only be guaranteed
when using original Francotyp-Postalia ink cartridges / print heads and ink tanks.
• Only use the power supply unit (PSU) supplied with the sealer or one that has been
approved by Francotyp-Postalia. Make sure that the power supply unit and its cables are not damaged.
• Ingestion of the ink can be hazardous to health. Avoid contact with the eyes. Keep
the ink cartridges / print heads and ink tanks away from children. Further instructions for use are enclosed with the ink cartridges / print heads and ink tanks.
• Use the supplied cables or cables that have been approved by Francotyp-Postalia.
Make sure that cables are not damaged.
• We recommend to use only the batteries provided by Francotyp-Postalia.
The manufacturer FP has established reliability, safety and applicability.
Observe the instructions enclosed with the battery for correct use and disposal.
General safety tips
• Installation and commissioning of the PostBase One mailing system have to be
done by qualified personnel authorized by Francotyp-Postalia.
• Do not use attached parts like the hand feed tray, the protective glass, the display,
or the label dispenser as ‘handles’ during transport. The best way to handle the
components is to hold them at the lower part of the housing at the clearance
normally used for the housing connectors.
• If you wish to dismantle, pack, transport, and reinstall the PostBase One mailing
system on a new location, observe the specific notes on page 149.
• The PostBase One mailing system is not intended for use in the immediate vicinity
of a VDU workstation. To prevent distracting reflections on a VDU workstation, this
product must not be placed in the immediate field of vision.
• Have maintenance and repair work done only by qualified personnel authorized by
Francotyp-Postalia. Otherwise, your warranty may become void.
A short description of the PostBase One
PostBase One Feeder
PostBase One Sealer
PostBase One Dynamic Scale
PostBase One Postage Meter
PostBase One Power Sealer
Static Scale
Label dispenser
Letter catch tray
2A short description of the PostBase One
PostBase One is a digital mailing system for medium to high
mail volumes featuring a touch screen.
With its distinctive feature, the vertical letter transport, it can
automatically process mail pieces of all sizes – ranging from
a post card to letters ISO B4 with a thickness of up to 0.8"
(20 mm).
The reliable ink-jet technology delivers clean meter
imprints.
Modular conceptThe modular concept allows for a flexible adaptation of the
mailing system to the type and amount of your outgoing
mail. The basic version, consisting of the PostBase One
postage meter with hand feed tray, the static scale, and a
letter catch tray, can easily be extended using components
for automatic feeding, moistening / sealing, and dynamic
weighing.
The PostBase One mailing system comes in two variants:
with a processing speed of up to 120 letters per minute and
up to 150 letters per minute.
9
PostBase One Mailing System
10
Intuitive operationThe PostBase One mailing system is characterized by intu-
MeteringThe Home screen shows all relevant information on the
itive operation: You switch the entire mailing system on or
off by simply pushing the rocker switch.
For all other operations, the clearly designed user interface
in the 4.3 inch color display guides you fast and easy to the
desired results.
metering process at a glance. You simply select a postal
product and position the mail piece – PostBase One will
seize the letter and meter it, after which it is exited to the
right side ready for dispatch.
Metering is possible on letters and postcards made of inkabsorbing material and special self-adhesive labels.
Letters as
advertising medium
In addition to printing postage, you can print up to two
advertising imprints of your choice on every mail piece you
send. Advertising imprints may be graphical adverts / logos
or SMS text messages.
RemoteOneFor an even more user-friendly operation of the
PostBase One mailing system via PC, use the RemoteOne
software that is downloadable on our website.
In addition to its ease of use, RemoteOne offers an
extended functionality, e.g. setting your frequently used
postal products as shortcuts and entering / editing text messages.
Download postageYou conveniently download the postage for metering online
from the data center into your mailing system.
If desired, PostBase One can also, by itself, make sure
there is always sufficient postage available and prompt you
automatically to download postage.
Remote Services:
flexible and up to date
PostBase One ensures you are always using the current
USPS postal rates. Whether new postage rates, new
adverts or a software update – the mailing system downloads current data from the data center.
A short description of the PostBase One
Additional functionsThe PostBase One mailing system offers a range of conve-
nient additional functions. Among these are:
– The external static scale quickly and reliably determines
the weight for mail pieces of up to 7 kg (15 lb). The determined weight directly affects the product settings.
– Shortcut function for frequently used postal products.
– Account function for separate registration and billing of
postage costs.
– Access control – The PostBase One can be protected
against unauthorized use via a PIN.
– Label dispenser to print self-adhesive labels, for large or
thick mail pieces or for envelopes that are not suited for
ink-jet printing.
– Print lists of register states and loading report.
– Variable imprint offset for changing the meter imprint
position on the envelope.
OptionsThe following options are available to extend the base
model and its range of functions:
– PostBase One Feeder. Separates the letters individually
from the stack and transfers them to the postage meter.
Letters can be added during operation.
– PostBase One Sealer – for mail pieces with a thickness
of up to 0.28" (7 mm). The envelope flap is moistened in
the sealer module and firmly pressed down in the power
sealer.
– PostBase One Dynamic Scale. The dynamic scale (for
mail pieces up to 2 lb) detects the weight and size of the
mail piece while transporting it to the postage meter. Both
values are transmitted to the postage meter, which automatically determines the correct product setting – this is
especially useful for handling of mixed mail.
– Differential weighing – a special weighing mode of the
static scale that helps you save time when weighing and
metering large amounts of similar mail pieces.
– Incoming mail stamp for registering incoming mail.
11
PostBase One Mailing System
12
Further options– ReportOne – In addition to RemoteOne’s entire function-
ality, ReportOne offers easy to handle administration and
report features.
– MailOne 2.0 – Integrated Mailing and accounting soft-
ware for PostBase Mailing Systems. This software package features, amongst others, Commercial Base Pricing
discounts, unlimited 3-tier accounting, USPS tracking,
comprehensive reporting, electronic certified / return
receipt processing & tracking.
The basics of operation
3The basics of operation
In this chapter you will learn about the basic functions of the PostBase One mailing
system and how to handle the touch screen.
3.1Turning the PostBase One on / off
The PostBase One mailing system can remain connected to mains all the time to
ensure it is always ready for use. Use the rocker switch to turn the mailing system ON
and OFF.
Turning on
• Press the rocker switch for about one
second.
The display lighting switches on. The
PostBase One performs a self test and then
displays the Home screen.
Depending on the setting, you are prompted
to choose a user and enter the PIN.
13
Turning off
• Press the rocker switch for three seconds
The PostBase One will complete any current
actions and then switches off. The display
light goes out.
.
PostBase One Mailing System
3 seconds
14
Disconnecting the PostBase One from
mains
Caution! Make sure to always turn the
PostBase One off by pressing the rocker
switch for three seconds before disconnecting the PostBase One from mains. Never pull
the power plug or separate the power supply
in any other way before the printing system
has reached its sealed position. This is the
only way to prevent drying up and to ensure
a permanently high print quality.
• Press the rocker switch for three seconds
to turn the mailing system off.
• Unplug the power cable from the socket.
3.2Standby
The PostBase One mailing system will go to
standby automatically if it is not used for
some time.
The display is dark in standby.
You can ‘wake up’ PostBase One by briefly
touching the display. Alternatively, you can
briefly press the rocker switch.
The basics of operation
3.3Adjusting the display inclination
• Press the key below the display and set
the display in the desired position. The
adaptation mechanism features several
catches.
• Release the key.
3.4Setting the letter catch tray
The catch tray can be adapted to different envelope sizes – up to ISO B4
(10" x 14" / 250 x 353 mm).
• Adjust both catch brackets so that the
metered mail pieces easily slide into the
catch tray and are neatly stacked.
15
PostBase One Mailing System
Slider (thickness)
16
3.5Adjusting the feeder (optional)
3.5.1Adjusting the letter path
You always have to adjust the feeder according to the thickness of the letters being
processed. With the slider (thickness) you adjust the letter path of the separation to
the thickness of the letters. Thereby, you avoid too many letters being fed at once.
There are three settings possible: narrow, medium and wide letter path.
• Release the slider “thickness” by pressing
down slightly and move it to appropriate
position.
Letter path – possible settings and their meaning:
Narrow letter path
Medium letter path
Wide letter path
to process thin letters up to a thickness of
0.08" (2 mm)
to process letters of medium thickness
0.12" to 0.2" (3 mm to 5 mm)
to process letters of a thickness more than
0.2" (5 mm)
The basics of operation
3.5.2Separation function
In most cases, you can use the default setting. In case of letters with ‘critical’
demands for separation, you can adjust the feeder easily.
In the following cases, an adjustment is recommended:
– very thick letters
– very heavy letters
– thin, unstable letters
– letters with sensitive surfaces.
These ‘critical’ letters constitute only a small fraction of the whole amount of letters
processed.
Not processable:
– very soft and unstable letters
– rigid letters (books, catalogues etc.).
3.5.2.1 Recommended settings for separation (overview)
17
Setting
1Soft and unstable letters
2Thick letters
0.28" (7 mm) and more
3Default setting
(recommended)
4Very heavy letters with
strong stiffness
Left lever
(separation)
Right lever
(pressure)
PostBase One Mailing System
18
3.5.2.2 Adjusting the pressure
The pressure needs only adjustment if problems occur while processing letters.
Typical cases:
– exceptionally thick or heavy letters are not drawn in
– the gap between letters drawn in is too large.
• Remove the cover from the feeder using
both hands.
• Turn the right
Pressure – possible settings and their meaning:
default setting
increased pressure
(stronger driving for thick and heavy letters)
lever to appropriate position.
The basics of operation
• Re-place cover on feeder. The cover must
latch audibly.
3.5.2.3 Adjusting the separation
The separation needs only adjustment if problems occur while processing letters.
Typical cases:
– soft, unstable letters and letters with sensitive surfaces are damaged
– large, unsealed letters are bent during processing.
• Remove the cover from the feeder using
both hands.
19
• Turn the left
lever to appropriate position.
PostBase One Mailing System
20
Separation – possible settings and their meaning:
decreased separation
(if sensitive letters are being damaged)
default setting
• Re-place cover on feeder. The cover must
latch audibly.
If you have to adjust the pressure and the
separation regularly:
There is a special cover with an aperture for
direct access to the levers available. Removing that cover is not necessary.
For questions regarding the refitting of your
automatic feeder, please contact the Customer Service.
The basics of operation
3.6Sealing function (optional)
When equipped with the optional components sealer and power sealer,
PostBase One can meter and seal your mail in a single run. Coming from the feeder,
the mail pieces pass through the sealer. In the sealer, the sealing flap of the envelope
is moistened by a sponge. The flap is then closed and sealed as it passes through
the system. After metering, the mail piece is ultimately closed by the power sealer.
You can use the sealing function for letters with a thickness of up to 0.28" (7 mm).
The envelopes must be suitable for machine sealing (see page 178). Also, please
mind envelope quality.
Please note that we can assure reliable sealing results only when you use FrancotypPostalia ‘sealit’ sealing liquid.
Sealing
If the letters are to be sealed:
• Turn the envelope sealing switch to the
position SEAL.
PostBase One monitors the level in the sealant tank. You are notified when you have to
top up the sealing liquid.
On how to fill the tank, please refer to
chapter 12.9 on page 120.
21
If you have not used the sealing function for a
certain amount of time, sealing liquid is automatically pumped into the moistener. Thus,
PostBase One makes sure the sponge is
properly wetted. In the S
can set the optimal moistening level for the
envelopes you use (see chapter 11.16,
page 94).
No sealing
If the letters are not to be sealed (or if they
are already sealed:
• Turn the envelope sealing switch to the
position NON SEAL.
EALING menu, you
PostBase One Mailing System
Scrollbar Slider
22
3.7Screen elements and operation philosophy
This chapter covers the user interface of the PostBase One mailing system. You will
learn how to operate the touch screen, the screen elements and the menus, window
types and symbols.
3.7.1The touch screen
To operate the touch screen, simply touch the screen elements with your finger.
General operation philosophy
You briefly touch the desired screen element
(in the example: the postage button) with
your finger. PostBase One performs the corresponding action.
You can operate scrollbars with the arrow
buttons or by touching the slider and moving
it. The setting is updated when you lift your
finger off.
You can also use the supplied stylus instead
of your finger. The stylus is stored in a receptacle on the back of the display.
The basics of operation
ButtonsYou distinguish buttons from the screen
background by a shadow. They can have
various states, depending on the function:
Button can be pressed / is active.
Button is selected / passive (cannot be
pressed).
Confirmation: Button is being pressed.
Button is deactivated / cannot be pressed.
Standard buttonsThe term ‘standard button’ refers to buttons
like for example SAVE, CANCEL, BACK or CON-
TINUE.
Depending on the function, the button label
can differ. The C
ANCEL / BACK button (if avail-
able) is always located in the bottom right
corner of the screen and goes back
one step / level.
23
PostBase One Mailing System
Info panel:
– Date in meter imprint
– Other information
Advertising imprints
(adverts / SMS texts)
Mailing data
Postage / Product Calculation menu
Weight
Current
shortcut
Menu
Product Calculation menu
Account
Further
shortcuts
Label printing / automatic feeding (optional)
Weighing mode (optional)
24
3.7.2The Home screen
The Home screen appears after the machine was turned on and the start routine has
been successfully completed. It displays the current metering settings.
Functions in the Home screenIn the Home screen,
– you have access to all meter imprint set-
tings
– you meter your mail pieces
– you can weigh your mail pieces
– you can open the Menu
– current settings are displayed.
Operation philosophyA function can be edited or selected by sim-
ply touching its button.
Depending on the respective function, the
PostBase One opens a list, an adjustment
menu or a menu offering further options.
In the chapters to follow, you will be introduced to each of the menu and window types
and their operation.
3.7.3The Product Calculation menu
Mailing data
Other mailing data:
scroll with scroll bar
Accept current set-
tings and return to
Home screen
Current settings
Calling up the Product Calculation menu
By pressing the P
Calculation menu is opened. Here, you set
the product for the meter imprint.
The left area of the display shows the available mailing data.
You can scroll the list with the scroll bar if
more than four options are available.
The right area of the Product Calculation
menu shows the current settings:
– the postage
– the weight
– the date
– the selected mailing data.
The postage and the OK button only appear
if all necessary mailing data were selected.
The basics of operation
RODUCT button, the Product
25
Selecting mailing data
By pressing the respective buttons, you
select mailing data. The PostBase One
guides you through the postage calculation
process step by step.
Press OK to accept the current settings and
to return to the Home screen.
Deselecting mailing data
With the B
ACK button, the mailing data can be
deleted step by step from the current product
settings.
PostBase One Mailing System
More functions
Menu (example)
26
Setting the product for meteringWith the OK button, you set the current
Cancelling the Product Calculation menuPressing the B
3.7.4The Menu
Returning to the Home screen
selected mailing data for metering and return
to the Home screen.
ACK button repeatedly deletes
the mailing data step by step. By pressing the
button again after having deselected all mailing data, you will cancel the product calculation. The product set last remains set in the
Home screen.
Use the MENU button to open the Menu. From
this Menu, you can access the administration
functions, the system settings, and service
functions.
Use the arrow buttons to scroll to the next
page and back in the Menu.
The basics of operation
Current setting
Next page: scroll with
arrow button
Current setting
Accept current
settings
Further available options:
scroll with scroll bar
3.7.5Lists
Lists (e.g. for adverts, SMS texts) offer all
available settings in list form. The current setting is shown on a dark background.
Use the arrow buttons to scroll through the
list.
Press the respective button to select one of
the provided settings and return to the Home
screen.
3.7.6Adjustment menus
A separate menu each opens for editing and selecting settings. There are several
types of adjustment menus, e.g. lists to choose the settings from, input via keypad,
and input according to the counter principle.
Lists
27
The left area of the display shows the available settings. The current setting is shown
with a dark background.
You can scroll the list with a scroll bar if more
than four options are available.
Press SAVE to accept the current settings and
to quit the adjustment menu.
Press C
ANCEL to discard your changes and to
quit the adjustment menu.
: Some lists feature auto-confirmation.
Note
Accounts are set directly after pressing the
respective button, for example.
PostBase One Mailing System
Current input
Info text (if any)
Button assigned according to function
(here: reset to current date)
Display field
Setting an amount with
the arrow buttons
28
Input via keypad
Use the keypad in the left area of the display
to input values. The top right text box indicates your input.
The keypad is always matched to the respective situation: The button labels change
accordingly, depending on whether you must
type figures or figures and letters.
The bottom left button is assigned a special
function matched to the current operation,
e.g. change between small and capital letters. The info text informs of special features
and gives additional hints.
Press CE to clear input.
Press S
AVE to accept the current settings and
to quit the adjustment menu.
Press B
ACK (resp. CANCEL) to discard your
changes and to quit the adjustment menu.
Input using the counter principle
PostBase One may require you to enter values via a counter principle.
Use the arrow buttons to increase or
decrease the figure in each digit until the
desired amount is displayed in the top right
text box.
Press OK to accept the current settings.
3.7.7Pop-up windows
3.7.8Procedures (wizards)
The basics of operation
For some settings, a window covering parts
of the current window opens (pop-up window). The pop-up prompts you for an action.
Messages and the batch processing feature
also appear as a pop-up.
Some pop-up messages feature auto-confirmation, i.e. they automatically close after
some time.
For more complex settings, e.g. when setting
up connection data, the PostBase One
opens a ‘procedure’, guiding you through all
necessary actions step by step. Different window types are used, depending on requirements.
Press C
ONTINUE to accept the current set-
tings and to go to the next step.
29
You can press B
ACK to return to previous
steps.
Pressing B
ACK at the beginning of the proce-
dure will discard all settings and close the
procedure.
PostBase One Mailing System
30
3.8Test print
Using a test print, you can assess the settings for the meter imprint as well as the print
quality.
Test print (example)The indication VOID overprinting the data
matrix symbol as well as the postage value
‘$000.00
meter imprint.
You must never dispatch test prints to the
USPS.
Test prints are not logged in the registers.
Setting a test imprint
• Set the desired parameters for the meter
• Press the PRODUCT button in the Home
• Set the desired product.
Once all necessary mailing data are set, you
can perform a test print. The T
UCT option is shown at the end of the addi-
tional services list.
0
’ identify the test print as an invalid
imprint (advert, SMS text etc.).
screen.
ESTPRINTPROD-
• Choose T
ESTPRINTPRODUCT.
PostBase One prompts you to position a letter.
Loading...
+ 166 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.