Franking machine
Operator Manual
optimail 30
2
optimail 30 – Display and Keyboard
Multi function keys
(soft keys)
Display
Confirm input
Acknowledge messages
Press briefly
:
back to higher-level menu / window
Hold key pressed:
back to the home menu
Call up menu for:
– Special functions
– Administration and statistics
– System settings
–etc.
Teleset / loading postage
Show registers
Clear inputs
In the home menu:
holding
C/CE pressed sets home
menu back to default
Memory:
display / select saved
Royal Mail products
Numeric keys
– Enter numbers
– Enter letters, punctuation
and special characters
Shift key:
switch upper / lower
case letters
Arrow keys
– Navigate
– Scroll
– Increase / decrease
values
Contents
3
About this Operator Manual _____________________________________7
1 Safety tips ____________________________________________________ 8
2 A short description of the optimail 30 ____________________________ 10
3 The basics of operation ________________________________________13
3.1 Turning on / off _________________________________________13
3.2 Stand-by ______________________________________________ 14
3.3 Access control – MASTER / USER _________________________14
3.4 The user interface ______________________________________15
3.4.1 Key functions __________________________________________15
3.4.2 Display symbols ________________________________________17
3.4.3 Description of operating procedures and menu sequences
in the present Operator Manual ____________________________18
3.4.4 The home menu ________________________________________19
3.4.5 The product selection menu _______________________________ 20
3.4.6 The menu _____________________________________________ 22
3.4.7 Lists _________________________________________________ 23
3.4.8 Adjustment menus ______________________________________24
3.4.9 Pop up windows ________________________________________ 24
3.5 Text input _____________________________________________25
3.6 Zero test print __________________________________________ 26
4 Setting the franking imprint _____________________________________ 28
4.1 Postage / Royal Mail product ______________________________28
4.1.1 Setting a new product ___________________________________29
4.1.2 Changing the product settings _____________________________ 33
4.1.3 Determining / setting the weight using the integrated scale (optional) 34
4.1.4 Entering / changing the weight manually _____________________ 35
4.1.5 Entering the postage value manually ________________________36
4.2 Endorsement __________________________________________37
4.3 Advert ________________________________________________38
4.4 Text message _________________________________________39
4.5 Date _________________________________________________ 41
5 Franking ____________________________________________________ 43
5.1 Selecting / changing an account ___________________________43
5.2 Positioning and franking a letter ____________________________45
6 Differential weighing and franking (optional) _________________________48
optimail 30 Operator Manual
4
7 Special functions _____________________________________________ 51
7.1 Using the DX feature (optional) _____________________________ 51
7.1.1 Things worth knowing about the DX feature __________________ 51
7.1.2 Franking DX-mail _______________________________________ 52
7.1.3 Viewing and printing information on DX mode ________________ 54
7.2 Stamping incoming mail _________________________________ 55
7.3 Moistening and sealing letters (optional) ______________________ 56
7.4 Using an external postal scale ____________________________ 58
7.4.1 Connecting the postal scale to the optimail 30 ________________ 58
7.4.2 Operating optimail 30 with an external postal scale ____________ 59
8 Memory _____________________________________________________ 60
8.1 Setting postage / Royal Mail product using the memory _________ 60
8.2 Saving memory items ___________________________________ 61
8.3 Renaming memory items ________________________________ 62
8.4 Deleting memory items __________________________________ 63
9 Displaying and printing registers ________________________________ 64
10 Loading postage – Teleset _____________________________________ 65
11 Account administration ________________________________________ 67
11.1 Setting up a new account ________________________________ 67
11.2 Assigning / blocking USER card(s) for an account _____________ 69
11.3 Viewing and printing account statistics ______________________ 70
11.4 Changing / clearing down / deleting an account _______________ 70
11.5 Clearing down all accounts _______________________________ 72
12 Imprint management __________________________________________ 73
12.1 Loading imprint data from card ____________________________ 73
12.2 Using / renaming / deleting adverts _________________________ 74
12.3 Entering new text messages ______________________________ 75
12.4 Editing / deleting text messages ___________________________ 76
12.5 Deleting endorsements __________________________________ 77
13 Advanced settings & system information _________________________ 78
13.1 Viewing / printing / sending system information _______________ 78
13.2 Displaying and clearing down the item counter ________________ 79
13.3 Low postage warning – setting the threshold _________________ 80
13.4 Setting the access rights _________________________________ 80
13.5 Setting the display contrast _______________________________ 81
13.6 Setting audible signals __________________________________ 82
Contents
5
13.7 Clock ________________________________________________ 83
13.7.1 Correcting the time ______________________________________ 83
13.7.2 Summer time changeover ________________________________ 84
13.7.3 Setting the time zone ____________________________________85
13.8 Stand-by ______________________________________________ 85
13.8.1 Changing the stand-by time _______________________________85
13.8.2 Setting Memory 1 as standard after stand-by _________________86
13.9 Changing the user interface language _______________________ 87
13.10 Connection to data centre ________________________________88
13.10.1 Internal modem ________________________________________ 88
13.10.2 GSM Modem (optional) ____________________________________ 90
13.10.3 Universal Link Box (optional) _______________________________92
13.10.4 mailcredit (optional) _______________________________________93
13.11 Changing dial-up numbers ________________________________ 95
13.12 Changing Internet addresses ______________________________97
13.13 Rate table _____________________________________________ 98
13.13.1 Loading rate tables from card _____________________________98
13.13.2 Loading rate table from the data centre ______________________ 99
13.13.3 Deleting rate tables ____________________________________100
13.14 Switching automatic endorsement selection on / off ___________101
13.15 Integrated scale (optional) ________________________________ 102
13.15.1 Zeroing ______________________________________________ 102
13.15.2 Setting the gravity _____________________________________102
13.15.3 Switching differential weighing mode on / off (optional) __________103
13.16 Creating a MASTER card _______________________________ 104
13.17 Enable / disable functions _______________________________ 105
13.17.1 Extend memory function (optimail 30 without integrated scale only) _____ 105
13.17.2 Differential weighing ____________________________________ 106
13.17.3 InfoPrint _____________________________________________107
13.17.4 Send diagnostics with Teleset ____________________________ 108
14 Maintenance and care ________________________________________109
14.1 Cleaning the franking machine ___________________________109
14.2 Changing the ribbon cassette ____________________________110
14.3 Sealer (optional) ________________________________________ 112
14.3.1 Cleaning _____________________________________________ 112
14.3.2 Checking the liquid level and filling the sealer ________________ 113
14.3.3 Replacing felts ________________________________________ 114
14.4 Changing the battery ___________________________________117
optimail 30 Operator Manual
6
15 Tips for troubleshooting ______________________________________ 120
16 Withdrawal and disposal of the franking machine _________________ 128
Appendix
Access rights for selected functions _______________________________ 129
Menu (overview) ______________________________________________ 131
Glossary ____________________________________________________ 132
Technical Data _______________________________________________ 134
Declaration of Conformity _______________________________________ 137
Index ______________________________________________________ 139
Service _____________________________________________________ 147
About this Operator Manual
7
About this Operator Manual
Please read this Operator Manual before using the optimail 30
franking machine. Please keep the manual near the optimail 30
at all times for reference.
This Operator Manual describes the optimail 30
– in its standard version
– with integrated scale
as well as the optional accessory.
Functions which are only available with certain configurations
are recognisable by a suffix, e.g. (optional).
Quick Reference Guide The Quick Reference Guide gives you an overview of the
operating menu and franking with the optimail 30.
Installation Guide Please read the ‘Installation Guide’ to find out how to install and
register the optimail 30.
The following keywords and symbols identify the safety tips in
this Operator Manual:
Warning! indicates a potential hazard which may result in
injury.
Caution! indicates a potential hazard that may result in damage to the optimail 30 or impair the franking process.
The following symbols and text features are used in this
Operator Manual:
• Bullets precede instructions.
– Dashes precede list items.
ITEM COUNTER Menu names and options from the operating menu are written
in capital letters.
“Incorrect value.” Messages are highlighted by quotation marks in the text.
A tip offers advice or additional suggestions for improving the
operation.
Chapter ‘The basics of operation’ on page 18 explains how
operating and menu sequences are described.
optimail 30 Operator Manual
8
1 Safety tips
The optimail 30 is a digital franking machine with a thermal printer for franking
letter mail. The optimail 30 complies with the pertinent safety regulations for office
information equipment.
Please observe the following tips for your own safety:
• Install and commission the optimail 30 according to the instructions in the Installation Guide.
• When you move the optimail 30 from a cold environment (i.e. below 10 °C / 50°F):
Wait at least 24 hours before connecting the optimail 30. The optimail 30 requires
this period to adapt to the ambient conditions.
• Use only cables provided or approved by Francotyp-Postalia. Make sure that
cables are not damaged.
• Only operate the optimail 30 on a grounded single-phase power socket. Make sure
your office power supply conforms to the power requirements shown on the serial
number plate of the optimail 30.
• Make sure the socket for connecting the optimail 30 is close by and easily accessible at all times.
• Do not remove any parts of the housing.
• Never cover the ventilation slots in the housing.
• Turn off the optimail 30 before cleaning the franking machine or moving it to
another location.
• Make sure that no liquids or foreign objects penetrate the interior of the optimail 30.
If this happens, pull out the power plug immediately. Have the optimail 30 checked
by a service technician before using it again.
• Pull out the power plug in the event of danger! Call the Francotyp-Postalia aftersales service.
• We recommend to use only approved FP equipment and FP original parts.
The manufacturer FP has established reliability, safety and applicability.
The manufacturer cannot assess the reliability, safety and applicability for products
not approved by FP, and therefore not vouch for such products.
Safety tips
9
• Only use the batteries provided by Francotyp-Postalia. Observe the instructions
enclosed with the battery for correct use and disposal.
• If you are using an external Francotyp-Postalia communication device for
optimail 30: Carefully read the product information that came with the
GSM Modem / Universal Link Box / mailcredit Kit.
• Only have maintenance and repair work done by qualified personnel authorised by
Francotyp-Postalia. Otherwise your warranty will be voided. You will be liable for
any damages.
optimail 30 Operator Manual
10
2 A short description of the optimail 30
Scale with scale platform
(optional)
Power switch
Power connection
Modem socket
Sealer (optional)
Serial interface (25-pin)
Display
Ventilation slots
Power switch
Letter guide
Letter receiving tray
Flap with ribbon
cassette behind
Card reader
with card
Catch tray
Flap release key
(ribbon cassette compartment)
Keyboard
A short description of the optimail 30
11
Things worth knowing about the optimail 30
The optimail 30 is a franking machine for small and
medium-sized mail volumes. It franks letters up to a
thickness of 6 mm and self-adhesive FP labels.
With up to 30 franking imprints per minute you manage
your daily mail volume in virtually no time at all.
Menu-controlled operation No matter which function you need – from setting the
franking imprint to editing system parameters – with the
clearly structured user interface on the backlit display
you quickly and easily perform these tasks.
Franking The optimail 30 shows all major franking information at
a single glance. You only have to put the letter in place
– the optimail 30 feeds the letter, franks it and ejects the
ready to send letter to the right.
Letters as advertising medium In addition to the franking imprint the optimail 30 can
simultaneously print an advert of your choice and – quite
like an SMS – a text message containing up-to-date
information on the envelope.
Teleset Load postage into the optimail 30 with the Teleset pro-
cess – fast, comfortable and, if need be, 24 hours a day.
Protection against
unauthorised use
Access cards in check card format protect the optimail 30 against unauthorised use and allow individual
access rights to be assigned (MASTER / USER).
Flexible and up to date New adverts, endorsements or new Royal Mail pricing –
you can simply load updated data into your optimail 30.
Thermal printing The thermal printing process provides a clean, smudge-
proof imprint. The solid ink on the ribbon is heated up as
it passes the thermal print head, the liquefied ink penetrates the paper of the envelope and remains permanently bonded.
The ribbon cassette is simple to replace with just a few
actions.
Catch tray The convenient catch tray with adjustable stop is ideal
for stacking the processed letters and provides additional storage space.
optimail 30 Operator Manual
12
Additional functions The optimail 30 offers a number of convenient additional
functions that will soon be among your favourites:
– Memory function for frequently used Royal Mail
products.
– Account function for separate registration and billing
of portage costs.
– Incoming mail stamp. Print date and time on incom-
ing mail.
– Print lists for account data, register states, system
information and other information.
Options The following components are available to extend the
machine’s range of functions:
– Integrated scale. The space saving, integrated 3 kg-
scale quickly and reliably determines the weight for
letters and parcels. The determined weight directly
affects the product settings. There is no need to enter
the weight manually.
– Differential weighing – a special weighing mode of
the integrated scale that helps you save time when
weighing and franking large amounts of similar mail
pieces – can be enabled with a machine-specific
code.
– Sealer. Manually pass the open envelope through the
sealer. The moistened flap is pressed down during
subsequent franking in the optimail 30.
– DX feature. Franking mail pieces for dispatch by pri-
vate carrier DX.
–To run InfoPrint, a PC-based Francotyp-Postalia
data management and archiving software application,
you can enable the InfoPrint function of optimail 30
with a machine-specific release code.
– GSM Modem. As an alternative to the internal
modem, the external GSM Modem can be used for
communication with the data centre.
– Universal Link Box (ULB). Using the Universal Link
Box, optimail 30 can communicate with the data centre via a PC network.
–The mailcredit Kit allows you to connect the
optimail 30 to a computer and thereby via the internet
to the data centre. Furthermore, you can update the
software of your optimail 30 franking machine with
mailcredit.
The basics of operation
13
3 The basics of operation
In this chapter you will learn about the basic optimail 30 functions and how to handle
the franking machine user interface.
3.1 Turning on / off
Push the power switch, the toggle switch on the back left side of the franking
machine, to turn the optimail 30 ON or OFF.
Caution! Wait for at least one minute before you turn the optimail 30 on
again.
Turning on
• Push
I (= ON) on the power switch.
The display lights up and a self check starts.
The optimail 30 tests and activates all
machine components. This procedure takes
some time and is accompanied by signal
tones and display messages.
Finally the home menu appears.
The optimail 30 is ready and displays the
following franking options:
The home menu (example) – Dispatch data, weight and postage value
are set to default values that are saved to
MEM1.
– Current date.
– The advert and text message are ruled by
the current account.
– An account has been set when an access
card (MASTER or USER) has been
plugged or access control was disabled.
Turning off
• Push
O (= OFF) on the power switch.
The optimail 30 switches off. The display light
goes out.
optimail 30 Operator Manual
14
3.2 Stand-by
When in stand-by the optimail 30 displays a
clock. The display is dark.
The optimail 30 goes to stand-by if you do not
feed any letters or press any keys for some
time. You can reactivate the optimail 30 by
pressing any key.
Refer to chapter 13.8.1 on page 85 on how to
set the stand-by period.
3.3 Access control – MASTER / USER
The MASTER and USER cards, commonly referred to as access cards, control the
access rights to the franking machine.
The card labelled MASTER allows access to all functions.
Cards labelled USER allow access to certain functions only.
– Franking to assigned accounts.
– Saving and editing memory items.
– Assigning an advert and a text message to the current account.
Access control with cards can also be disabled. Franking is then possible without
access card on all accounts.
For an overview of all access rights refer to page 129.
Inserting an access card
• Insert the access card in the card reader.
The chip on the card must face the rear.
• Push in the access card against a slight
resistance all the way to the stop. You can
feel the card snap in.
Removing an access card
• Simply pull the access card out of the card
reader.
The basics of operation
15
3.4 The user interface
This chapter covers the optimail 30 user interface. You will be introduced to the menu
and window types, the used symbols, the modes of operation and how the present
manual presents menu / operating sequences.
3.4.1 Key functions
Multi function keys
The keys to the right of the display are multi function keys (also
called soft keys). These keys are assigned different functions.
Display text and symbols indicate the currently assigned
function.
Arrow keys
– For scrolling in menus, lists, etc.
– For cursor movement (e.g. when typing text).
– For increasing / decreasing values (when changing selected
system parameters).
Memory
Display saved settings and select them for franking.
Enter key
– Confirm input.
– Acknowledge messages.
Clear
Special function in the home menu:
– Keeping the key pressed
(approx. 2 seconds) sets the
optimail 30 back to default values in the home menu.
Special function in the product selection menu (selection of
dispatch data):
– Pressing the key briefly clears one item each.
– Keeping the key pressed
(approx. 2 seconds) clears all
selected dispatch data.
Opens the menu for:
– Loading postage (Teleset).
– Calling up register values.
optimail 30 Operator Manual
16
Opens the MENU for system settings, administration, special
and service functions for the optimail 30.
Back key
– Key pressed briefly
: back to last menu / window.
– Keeping the key pressed (approx. 2 seconds):
back to the home menu.
Numeric keys
– For typing numbers.
– For typing text (account names, etc.).
To insert blanks: key .
Available special characters, key :
. , : !; ? % & ’ " ( ) * + - / < = > \ ^ _ @ # € $ £ ¥
Shift key
Switch upper / lower case letters during typing.
The basics of operation
17
3.4.2 Display symbols
The following symbols indicate the multi function key assignment:
The letter symbol indicates: The optimail 30 is ready for franking.
You can feed and frank mail.
The letter box symbol indicates the Incoming mail stamp is enabled and
ready. You can load incoming mail.
The printer symbol indicates the Print lists function.
A list, report, preview image, etc. can be printed.
The text symbol indicates that text can be typed.
The numeric keys are released for text input.
MEM and the memory location number indicate the selected memory
item.
The hourglass symbol appears when the optimail 30 requires some more
time (e.g. when updating data). Please wait until the procedure is finished.
Arrows in the status bar indicate the presence of further options that you
can select.
Use the arrow keys to scroll forward or backward.
Set Postage.
Set Advert.
Set Text Message.
Set Endorsement.
Change Account.
Set Date.
Switch to Incoming mail stamp function.
Return to the franking function (standard carrier) = Royal Mail mode.
Switch to second carrier = DX mode (with DX feature only).
In lists: Select a setting saved in the displayed location (e.g. a memory
item, an advert, a text message, an endorsement).
optimail 30 Operator Manual
18
3.4.3 Description of operating procedures and menu sequences
in the present Operator Manual
Illustrations of display screens show current
settings and what to type.
The multi function key that must be pressed
to trigger an action / function is shown in
black.
In the example, this is the multi function key
to open the product selection menu.
The ‘way’ through the menu to reach a
function as well as inputs / settings for this
function are indicated as follows:
• Press the key.
• Select in the menu: SYSTEM SETTINGS
AUDIBLE SIGNALS.
(To do so, scroll down with the key,
press the multi function key next to
SYSTEM SETTINGS and press the multi
function key next to AUDIBLE SIGNALS.)
• Select the desired setting. Press the multi
function key next to ALL SIGNALS OFF /
ALL SIGNALS ON or JUST WARNINGS to
adapt the current setting.
• SAVE the setting shown.
Audible Signals
Off / On / Just Warnings
System Settings
Save
The basics of operation
19
3.4.4 The home menu
The home menu appears after the machine
was turned on and the selfcheck has been
successfully completed. It displays the current franking settings (Royal Mail product,
advert, text message, endorsement, etc.).
The postage appears only if all product data
has been selected (destination, type of
mail…) and a valid weight is set.
An account has been set and is indicated in
the home menu when an access card (MASTER or USER) has been plugged or access
control was disabled.
Symbols indicate the multi function key assignment and inform about the current settings. chapter 3.4.2 explains the used
symbols.
The status bar informs of the current
operating state and gives additional hints.
In the home menu you can
–frank
–weigh (optimail 30 with scale only)
– press the multi function key to go to
the product selection menu to change or
set a product
– select an advertising imprint , a text
message and an endorsement
imprint
– change the date for the franking
imprint.
You can also
– switch to ‘Incoming mail stamp’
function
– change the account (when access
to this function is permitted)
– switch to DX mode (if DX option is
enabled).
Endorsement
Advert
Postage
Weight
Selected
memory item
Ready for franking
Status bar Date
Text message
Current account
Dispatch data
optimail 30 Operator Manual
20
3.4.5 The product selection menu
Calling up the product selection menu
Press the multi function key to open
the product selection menu where you can
set or change the product that is to be
franked.
You can either choose to set a new product
or to change the current product settings.
For a new product
:
Press multi function key briefly.
For changing the product setting:
Keep the multi function key pressed
for longer (approx. 2 seconds).
Display of current product settings
The display left shows
– the selected dispatch data (destination,
type of mail, etc.)
– the weight
– the postage.
The displayed weight may come from various
sources:
– determined by the scale or
– entered manually during the product selec-
tion (optimail 30 without scale) or
– adopted from the memory or
– entered manually in the SCALE AND
POSTAGE RATE MAINTENANCE menu.
The postage only appears if all necessary
dispatch data and a valid weight are set.
Menu area
for dispatch data
Dispatch data
Postage
Weight
Display area
for the current product
The basics of operation
21
Selecting dispatch data
Selectable dispatch data are shown in the
display right.
You can scroll the list with the arrow keys if
more than four items are available.
Use the multi function keys to select the
dispatch data.
Deselecting dispatch data
You can delete the dispatch data of the
current product setting step by step using the
key.
Keeping the key pressed for longer
(approx. 2 seconds) deletes all selected dispatch data of the current product setting.
Return to the home menu
With the key you go back to the home
menu.
The optimail 30 saves the current product
settings to the home menu when the product
selection menu is left.
Menu area
for dispatch data
Display area for
the current
product setting
Status bar Further settings:
scroll with arrow keys
optimail 30 Operator Manual
22
3.4.6 The menu
Use key to open the MENU.
From this menu you can access the administration and special functions as well as the
system settings and the service functions.
Use the arrow keys to scroll to the next page
and back.
Use the multi function keys to select the
functions. Depending on the function a menu
with further options, an adjustment menu, a
list or the like appear.
Pressing the key always returns you to
the higher-level menu.
A quick overview of the Menu is provided on
page 131.
Other functions:
scroll with arrow keys
The basics of operation
23
3.4.7 Lists
Lists (e.g. for memory items, adverts, text
messages) offer all available settings in list
form. The assigned number appears on the
display right.
You can scroll the list with the arrow keys if
more than four items are available.
Use the multi function keys to select one of
the available settings.
The caption displays the list’s title.
A symbol in the caption can indicate a certain
operating state.
In the example shown the printer symbol indicates the list can be printed.
The status bar indicates useful additional
functions.
For the advanced user
Keeping the multi function key pressed (for
approx. 2 seconds) in some lists displays a
preview and gives you access to a choice of
administrative functions.
For example: from the text message list you
have direct access to a menu where you can
edit the text message.
Status bar
Caption
Possible settings
Symbolises the
Print lists function
Next page: scroll
with arrow key
optimail 30 Operator Manual
24
3.4.8 Adjustment menus
The optimail 30 opens a separate menu each
for editing system parameters and for typing,
editing, clearing user-specific data.
Structure and function of these menus are
similar. On the display left the optimail 30
shows the current setting. To the right you
see other settings and functions you can
select with the multi function keys.
A cursor, the flashing underscore
_ indicates
a box where you can type text or numbers.
The caption displays the menu’s title.
A symbol in the caption can indicate a certain
operating state.
The status bar informs of special features
and gives additional hints.
Adjustment menus can also comprise graphical elements for visualisation.
3.4.9 Pop up windows
A pop up window prompting for input opens
for some settings. Messages also appear as
a pop up.
Confirm messages and inputs with the
key.
Some pop up messages feature auto-confirmation, i.e. they automatically close after
some time.
Status bar
Caption
Possible settings
and functions
Text box
with cursor
The basics of operation
25
3.5 Text input
Letters including accents, punctuation marks and special characters are assigned to
the numeric keys for entering texts such as account names, advert names and text
messages. Page 16 shows available special characters.
Typing characters
A cursor
_ marks the point where a character
can be typed in a text box.
• Press the appropriate numeric key as
many times in rapid succession until the
desired character appears in the display.
After a short time the cursor jumps one digit
to the right. You can now type the next character.
Switching upper / lower case letters
• Press the key.
Inserting line breaks
You always enter a line break manually:
• Press the key.
Deleting characters
• Use the arrow keys to position the
cursor on the character to be deleted.
• Press the key to delete the character.
Inserting characters
• Use the arrow keys to position the
cursor on the point in the text where the
character is to be inserted.
• Type the desired character.
Flashing cursor
Symbolises the
text input mode
Deletes the
text displayed
optimail 30 Operator Manual
26
3.6 Zero test print
You can check the settings for the franking
process and the imprint quality by doing a
test imprint with postage ‘0000’.
It is always good practice to use envelopes of
reasonable quality as this will ensure a perfect franked impression every time, for more
envelope specifications please refer to
page 136 of this manual.
• In the home menu, briefly press the multi
function key next to .
The optimail 30 opens the product selection
menu.
• Use the arrow key to scroll until the
OTHER products option appears.
• Select OTHER.
• Select ZERO TEST.
The basics of operation
27
• Press the key to return to the home
menu.
The postage for the zero test print is set to
0.00.
• Fold a sheet of paper (ISO A4 size) in the
middle.
• Place the folded sheet of paper on the
letter receiving tray:
– side to be printed face up
– the folded edge must touch the letter
guide.
• Push the sheet in direction of the arrow
until the optimail 30 feeds the sheet.
A roller pushes the sheet against ribbon and
print head and printing starts as soon as the
letter sensor detects the sheet.
The optimail 30 prints the zero test print and
ejects the imprinted sheet to the right.
Folded edge
optimail 30 Operator Manual
28
4 Setting the franking imprint
The present chapter describes the franking imprint settings required by Royal Mail
and the optional advertising imprints.
The following settings in the home menu define the franking imprint:
– Postage / Royal Mail product (see chapter 4.1)
– Endorsement (see chapter 4.2)
– Advert (see chapter 4.3)
– Text message (see chapter 4.4)
– Date (see chapter 4.5).
4.1 Postage / Royal Mail product
The optimail 30 uses the selected dispatch data (destination, type of mail, etc.) and
the indicated weight to automatically set the postage, i.e. the price for the Royal Mail
product.
The following chapters describe in detail how to set the dispatch data.
Read
– chapter 4.1.1, if you wish to select all dispatch data anew.
– chapter 4.1.2, if you wish to change / modify the current setting.
How to set the weight depends on your optimail’s equipment:
– Simply put your mail pieces on the scale if you work with an optimail 30 with scale
.
For details on how to use the scale, please refer to chapter 4.1.3.
– An optimail 30 without scale prompts you to enter the weight after having selected
the dispatch data.
Text message Postage Advert Date Endorsement
Machine identification
Serial number
Setting the franking imprint
29
Additionally, the menu function “Manual Weight Entry” allows you to enter or modify
the current weight. Read chapter 4.1.4.
Use the memory to fast and easily set a product. Ex factory, typical products
of Royal Mail are saved as memory items. Chapter 8 describes the memory
function.
4.1.1 Setting a new product
In the home menu:
• Press the key next to briefly.
The optimail 30 opens the product selection
menu. The display area for the current product setting is empty. You can now select the
desired dispatch data.
Selecting dispatch data
The optimail 30 successively prompts you to
specify all necessary details: destination
type and so on.
• Select the desired setting by pressing the
appropriate multi function key.
optimail 30 Operator Manual
30
All selected dispatch data are shown in the
display area (display left).
Press the key to clear (deselect)
dispatch data from the display area.
– To clear separately: Press key briefly.
– To clear all: Keep the key pressed for
approx. 2 seconds.
Setting the weight
optimail 30 without integrated scale An optimail 30 without integrated scale
prompts you to enter the weight in a pop up.
• Enter the weight.
• Confirm with the key.
optimail 30 with
integrated scale Using the integrated scale you can determine
the weight at any point in time – either in the
product selection menu or in the home menu.
Read chapter 4.1.3.
Destination
Type
Format
The example shows the following settings:
– Destination: WITHIN UK
– Type of mail: FIRST CLASS
– Format: LARGE LETTER
Setting the franking imprint
31
The postage appears as soon as all necessary dispatch data and a valid weight are set.
If you want to use special Royal Mail services
(e.g. Recorded delivery), continue with
‘Selecting special services’.
Selecting special services
• Select the desired special service by
pressing the appropriate multi function key.
This is RECORDED DELIVERY in the
example.
The selected special service is shown in the
display area (display left).
The selected special service is also inverted
in the menu area (display right).
You can select several special service items.
The optimail 30 supports you in observing
postal regulations and does not permit any
illegal combinations.
You can press the appropriate multi function
key to deselect a special service.
When the desired product is set:
• Press the key to return to the home
menu.
Available special services
Selected special service
optimail 30 Operator Manual
32
Please note the following special features
of product setting:
You must select Large Letter if the size of
your mail piece exceeds defined limits for
length, width and thickness (products priced
by size and weight, e.g. First Class Letter).
A flashing postage indicates special features of the product setting (e.g. country-specific particularities, dispatch with selected
settings not permitted in all countries).
Please contact Royal Mail to be informed of
the latest regulations.
The optimail 30 may use a pop up to prompt
you for additional entries.
For example, you have to enter the value of
the mail piece when using ‘Enhanced compensation’.
Setting the franking imprint
33
4.1.2 Changing the product settings
In the home menu:
• Keep the key next to pressed for
longer (approx. 2 seconds).
When the pop up window for the weight
appears (only optimail 30 without
scale):
• Retain the displayed weight
or
enter a new weight.
• Confirm with the key.
The optimail 30 opens the product selection
menu and displays the current product
settings.
In the product selection menu you can
– make additions to the current settings (e.g.
choose special services) or
– delete the current setting step by step and
select new dispatch data.
How to change the dispatch data
• Use the key to delete the current
settings step by step as far as necessary
.
In the example, the ‘Letter format’ setting is to
be changed to ‘Packet’.
• Select the new dispatch data.
• Press the key to return to the home
menu.
Press for approx. 2 seconds to entirely
delete the current product setting.
optimail 30 Operator Manual
34
4.1.3 Determining / setting the weight using the integrated scale
(optional)
This chapter covers using the integrated scale in standard weighing mode. On how
to use the optional ‘Differential weighing’ function, please read chapter 6.
Caution! Please heed the following notes on how to use the integrated scale:
– The scale is designed for a maximum weight of 3 kg.
– The optimail 30 can determine a new weight only if the scale has been
emptied beforehand. You must therefore empty the scale platform before
you place a new mail piece to be weighed.
You can weigh your mail pieces in the home
menu as well as in the product selection
menu.
• Place the mail piece on the scale platform.
A beep signals the scale has determined the
mail piece weight.
Note
: This tone cannot be heard if the
optimail 30 audible signal was disabled.
The weight determined by the scale is set.
The optimail 30 uses the displayed weight
and the selected dispatch data to set the
postage for franking.
The optimail 30 also sets the appropriate
endorsement if automatic endorsement
selection is enabled. Read chapter 13.14 on
page 101.
Setting the franking imprint
35
4.1.4 Entering / changing the weight manually
Additionally, the menu function “Manual Weight Entry” allows you to enter or modify
the current weight. You also use this function for determining the postage value of
mail pieces heavier than 3 kg.
This function is available in machines with and without integrated scale.
• Press the key.
• Select in the menu: SCALE AND
POSTAGE RATE MAINTENANCE
MANUAL WEIGHT ENTRY.
• Enter the weight.
• Press SAVE to register the displayed
weight.
• Keep the key pressed for approx.
2 seconds
The optimail 30 returns to the home menu –
the new weight is set.
This weight remains set until you put a mail
piece on the scale (optimail 30 with scale) or
change the product settings / enter a new
weight in the product selection menu
(optimail 30 without scale).
Manual Weight Entry
Current setting: 100 g
Scale and Postage Rate Maintenance
Save
optimail 30 Operator Manual
36
4.1.5 Entering the postage value manually
There may be particular cases where the optimail 30 fails to calculate the postage. In
such a situation you have to enter the postage value manually.
In the home menu:
• Press the key next to briefly.
The optimail 30 opens the product selection
menu.
• Select OTHER products.
• Select the desired option. In the example:
PARCEL FORCE WORLD WIDE FRANK
PAY.
The optimail 30 opens a pop up for entering
the postage.
• Enter the postage for the selected product.
• Confirm with the key.
• Press the key to return to the home
menu.
The postage is set for franking.
Setting the franking imprint
37
4.2 Endorsement
You can mark special mail types with an appropriate endorsement (e.g. First Class,
Special delivery).
In the home menu:
• Press the key next to .
You see a list with all available endorsements.
• Select the desired endorsement. In the
example it is “First Class” (endorsement
No. 1).
The optimail 30 returns to the home menu.
The endorsement is set.
Quick results for the advanced user
In the home menu:
• Type the desired endorsement number.
The number is displayed in the status bar.
• Confirm with the key next to .
optimail 30 Operator Manual
38
4.3 Advert
You can print an advert of your choice on your mail. The optimail 30 offers the
following options for advert printing:
– The franking machine can hold a maximum of 6 different adverts. The saved
adverts are available to all users.
– Advert on USER card. On request Francotyp-Postalia will supply USER cards with
an advert of your choice. The advert is read from the card as soon as the card is
inserted.
Setting the advertising imprint
In the home menu:
• Press the key next to .
You see a list with all available adverts.
• Select the desired advert. In the example it
is “Trade show” (advert No. 3).
The optimail 30 returns to the home menu.
The advert is set.
Quick results for the advanced user
In the home menu:
• Type the desired advert number.
The number is displayed in the status bar.
• Confirm with the key next to .
Setting the franking imprint
39
Using the advert from the USER card
• Insert USER card with advert.
• Press the key next to .
The advert from the USER card appears
at the end of the list
.
• Press the key next to the last advert in the
list.
The optimail 30 returns to the home menu.
The advert on the USER card is set for
franking.
You can also define the advert on the USER
card as the default advert for this account
(see page 68). The advert is then used for
the franking imprint immediately after the
USER card is plugged.
4.4 Text message
You can print text messages, similar to SMS. The text will appear on the very left of
the franking imprint. A text message may contain up to 5 lines with about 20 characters each. When franking without an advert, the text message is shifted to the position
of the advert.
In the home menu:
• Press the key next to .
You see a list with all available text
messages.
optimail 30 Operator Manual
40
Setting an available text message
• Select the desired text message.
In the example that is “Your extra text
message” (text No. 4).
The optimail 30 returns to the home menu.
The text is set.
Quick results for the advanced user
In the home menu:
• Type the desired text message number.
The number is displayed in the status bar.
• Confirm with the key next to .
Creating and changing texts
In the list of text messages:
• Press the key for the text that is to be
modified or not assigned yet, until the
menu displays TEXT MESSAGE
MANAGER…
• To modify an available text:
Select CHANGE.
• Type the desired text.
• SAVE the new text.
If you are not familiar with the text input
function of the optimail 30 please refer to
chapter ‘Text input’ on page 25.
Deletes the
text displayed
Setting the franking imprint
41
4.5 Date
The date for the franking imprint is set automatically to the current date by the system
clock. You can set the date of the franking imprint forward. The optimail 30 does not
allow backward dating for franking.
Setting the mailing date
In the home menu:
• Press the key next to .
• Type the new date.
• Press USE to set the date.
The optimail 30 returns to the home menu.
The mailing date is set.
Quick results for the advanced user
In the home menu:
• Type the date.
The numbers you typed are displayed in the
status bar.
• Confirm with the key next to .
optimail 30 Operator Manual
42
Resetting the date to the current date
In the home menu:
• Press the key next to .
• Press TODAY to set the current date.
• Press USE to set the date.
The optimail 30 returns to the home menu.
The current date is set for franking.
Franking
43
5Franking
In this chapter you can read how to set the account to record postage costs and how
to insert letters, postcards and franking labels correctly. You will receive important
information and tips on how to prevent incomplete or illegible franking imprints and
how to protect the printing system from damage. Please refer to chapter 4 for further
information on how to set franking imprint parameters.
5.1 Selecting / changing an account
An account must always be selected for franking. The current setting is visible in the
home menu; you can recognise it by the symbol.
Setting the account via an access card
• Insert the USER or MASTER card in the
card reader. The chip on the card must
face the rear.
• Push in the card against a slight resistance
all the way to the stop. You can feel the
card snap in.
The optimail 30 sets the account of the
access card along with the defaults selected
for advert and text message.
The home menu shows the account name.
The postage costs of all subsequent franking
procedures will be charged to this account.
Account 1 is always assigned to the MASTER card (account 1 = MASTER account).
optimail 30 Operator Manual
44
Changing the account
You can only change the account when working with the MASTER card or when access
control was disabled.
In the home menu:
• Press the key next to .
The optimail 30 opens a list containing all
accounts. You see the account names and
numbers.
• Select the desired account.
In the example: “Customer Service”
(account No. 7).
The optimail 30 returns to the home menu.
The account is set.
You can only select those accounts that were
set up for using. Unselectable accounts are
tagged “Not Assigned”.
Quick results for the advanced user
In the home menu:
• Type the desired account number.
The number is displayed in the status bar.
• Confirm with the key next to .
Not Assigned = account is not
available for franking
Franking
45
5.2 Positioning and franking a letter
The optimail 30 allows letters up to a thickness of 6 mm and postcards to be franked.
Format and material of mail pieces must meet the specifications on page 136. It is
always good practice to use envelopes of reasonable quality as this will ensure a perfect franked impression every time.
Caution! You can avoid poor franking imprint quality, ribbon breaks and print
head damage by simple preventive measures:
– Several sheets in an envelope may result
in thickness differences in the print area
that may cause an irregular imprint.
In this case frank the empty envelope or
use the special FP double labels.
– Use envelopes with as smooth a surface
as possible. This gives the best printing
results.
– Make sure the letters do not contain any
staples or paper clips in the imprinting
area.
– Jog the top edge of the envelopes on a flat
surface prior to franking. By aligning the
letter contents at the top edge you create a
smooth area for the franking imprint.
– A standard size letter you best let go during
printing. Larger envelopes could do with
some support.
– Do not try to align or move a letter once the
optimail 30 has started feeding it.
– Please observe the length of the franking
imprint with an advert and
a text message.
Use sufficiently sized envelopes or extra
large labels provided by FrancotypPostalia.
optimail 30 Operator Manual
46
The catch tray can be adapted to different
envelope sizes by adjusting the stop.
The stop features four catches for the most
common sizes.
Franking
You can start franking if the optimail 30 is
ready for franking (letter symbol in the top
right corner and appropriate information in
the status bar).
Positioning a letter / postcard
• Place the letter on the letter receiving tray:
– side to be printed face up (address field
is visible)
– the top edge must touch the letter guide.
• Push the letter in direction of the arrow until
the letter sensor detects the letter.
A roller pushes the sheet against ribbon and
print head and printing starts as soon as the
optimail 30 detects the letter.
The illustration shows the approximate position where the optimail 30 starts feeding the
letter.
The imprinted letter is ejected to the right.
Refer to chapter 7.3 on page 56 on how to
simultaneously moisten and frank letters.
Ready to frank display
Letter guide
Franking
47
Franking labels
The optimail 30 can imprint self-adhesive
double labels. Double labels suitable for
optimail 30 are available from FrancotypPostalia.
• Place the double labels on the letter
receiving tray:
– side to be printed face up
– the long edge must touch the letter
guide.
• Push the double label in direction of the
arrow until the letter sensor detects the
double label.
The illustration shows the approximate position where the optimail 30 starts feeding the
double label.
The imprinted double label is ejected to the
right.
optimail 30 Operator Manual
48
6 Differential weighing and franking (optional)
The optimail 30 optionally supports differential weighing with the integrated scale.
With the ‘Differential weighing mode’, you can quickly and conveniently weigh and
frank large amounts of similar mail pieces. You simply place a stack of mail pieces on
the scale platform, then remove them one by one for franking. The optimail 30 constantly checks for changes in weight and sets the postage for each mail piece accordingly.
This chapter describes distinctive features and the approach to weighing and franking
in differential weighing mode. For extensive information on how to set the franking
imprint, see chapter 4.
For enabling the optional differential weighing feature, please refer to chapter 13.17.2
on page 106.
Setting the differential weighing mode
• Press the key.
• Select in the menu: SCALE AND
POSTAGE RATE MAINTENANCE
DIFFERENTIAL WEIGHING: ON / OFF
DIFF WEIGHING ON SAVE.
(See also chapter 13.15.3, page 103.)
• Keep the key pressed for approx.
2 seconds.
The optimail 30 returns to the home menu.
Using the differential weighing mode
• Select the desired product setting (see
chapter 4.1, page 28) or set them via the
memory (see chapter 8.1, page 60).
• Determine all other settings for the franking
imprint (e.g. advert, text message).
Differential Weighing: On / Off
Diff Weighing On
Scale and Postage Rate Maintenance
Save
Differential weighing and franking
49
Caution! The integrated scale is designed
for a maximum weight of 3 kg.
When the optimail 30 displays the home
menu:
• Place the letter stack or a box with letters
on the scale platform.
Two short beeps indicate that the scale has
recognized that a load was placed on the
platform.
Note
: The feedback signal cannot be heard if
the optimail 30 audible signal was disabled.
No weight
and postage are displayed in the
home menu.
• Remove one letter
from the stack or from
the box.
The optimail 30 determines the change in
weight and calculates the postage.
(A beep acknowledges this action.)
No weight is displayed = differential
weighing mode is set
optimail 30 Operator Manual
50
The optimail 30 displays the weight of the letter as differential weight with a negative sign.
In the example, the letter weighs 27 g – indication in the display: “-27 g”.
• Frank the letter as usual.
• Handle the remaining letters in the same
way.
When you empty the scale platform the
optimail 30 asks you if the set weight is to
be used for franking.
• Acknowledge with YES to frank the last
letter of the stack.
Or
• Press NO to discard the weight (e.g. because you removed the empty box last).
The optimail 30 does not determine a postage value.
Differential weight = weight of the letter
Special functions
51
7 Special functions
7.1 Using the DX feature (optional)
7.1.1 Things worth knowing about the DX feature
The optimail 30 can frank mail pieces for
dispatch by the private carrier DX. You can
switch between ‘Royal Mail mode’ and ‘DX
Mode’ in the home menu.
In order to use the DX feature it has to be
activated in your optimail 30, the DX imprint
and a DX license number have to be stored
in the franking machine. Then the additional
function ‘Second Carrier’ is available
in the home menu.
For activation of the DX feature in your
optimail 30 please contact the FP after-sales
service or your local sales agent.
Special features of the DX mode
– The optimail 30 captures DX franking
procedures in a separate counter for the
second carrier.
– The postage costs for DX franking proce-
dures are settled directly with the private
carrier.
– The postage calculation function of the
optimail 30 and the integrated scale are not
available in DX mode.
– You can use an external postal scale (e.g.
a flexiscale) for postage calculation in DX
mode.
– You cannot use the account function for
DX franking procedures.
– DX franking procedures will not
be captured in the registers or the resettable item
counter.
optimail 30 Operator Manual
52
7.1.2 Franking DX-mail
Switching DX mode on
If the access control of the optimail 30 is
enabled:
• Insert access card (MASTER / USER).
The set account is for access control only
and is not shown in the DX mode.
The DX franking procedures will not be
booked to this account.
In the home menu:
• Press the key next to .
The optimail 30 switches to DX mode. The
status bar indicates that the optimail 30 is
ready for franking in DX mode in the following
way: “Ready to meter: Second Carrier”.
If a flexiscale (external FP postal scale) is
connected to the optimail 30: At the flexiscale
switch from ‘Royal Mail’ to ‘DX’. The set
carrier will be transmitted to the optimail 30
and the appropriate mode will be set
automatically.
Please read chapter 7.4 on page 58 and the
flexiscale operator manual for detailed
information on operation with an external
postal scale.
Special functions
53
Franking DX-mail
In the home menu:
• Type the desired postage.
The postage is displayed in the status bar.
• Confirm with the key next to .
• Adjust all other settings for the imprint
(advert, text message, endorsement and
date).
Make the settings exactly as described
for Royal Mail franking procedures (see
chapter 4 on page 28).
When the optimail 30 is ready for franking in
DX mode:
• Position the mail piece as usual and
frank it.
Switching DX mode off – returning to
Royal Mail mode
In the home menu:
• Press the key next to .
The optimail 30 switches to Royal Mail mode.
Ready for
franking in DX mode
optimail 30 Operator Manual
54
7.1.3 Viewing and printing information on DX mode
The optimail 30 captures all DX franking
procedures in separate piece and value
counters. You can view and print the counter
states.
• Press .
• Select in the menu:
SYSTEM INFORMATION SECOND
CARRIER.
You see the number and the total value of all
DX franking imprints as well as the DX
license number.
Printing the DX report
• Load an empty sheet or a double label.
The optimail 30 prints a report with the DX
information.
Only FP after-sales service is authorised to
reset the DX counter.
System Information
Second Carrier
Special functions
55
7.2 Stamping incoming mail
You can use the incoming mail stamp function to mark your incoming mail (up to
6 mm thickness).
Setting the incoming stamp
In the home menu:
• Press the key next to .
The optimail 30 sets the Incoming Mail
Stamp and displays the set date.
Date of incoming mail
You can set the incoming mail stamp date as
desired. Backdating is permissible. Read
page 41 to find out how to set the date.
The time is included in incoming mail stamps
with the current date only.
Stamping incoming mail
• Position the incoming mail with the side to
be printed face up.
The optimail 30 prints the incoming mail
stamp and ejects the mail piece to the right.
The incoming mail stamp shown to the left
bears date and time.
Press the key next to , to return to the
franking function (Royal Mail mode).
Date in incoming mail stamp
Back to
franking function
optimail 30 Operator Manual
56
7.3 Moistening and sealing letters (optional)
Operating the optimail 30 with the specially available sealer lets you seal and frank
letters in a single step.
The sealer is filled and installed on the left side of the optimail 30. Two catches fasten
the sealer to the franking machine housing. For further information on how to set up
the sealer please refer to the Installation Guide.
The sealer is suitable for all commercially available gummed envelopes whose flaps
are not longer than 78 mm.
Please note that we can assure reliable sealing results only when you use FrancotypPostalia ‘sealit’ sealing liquid.
The present chapter explains how to use the
sealer. Please refer to chapters 4 and 5 on
how to set the franking imprint and frank.
Moistening the envelope flap
• Hold the letter with the open flap facing
downward.
• Engage the letter at the sealer in arrow
direction.
The illustration shows the correct letter position in the sealer:
– the flap is positioned underneath the stop
– the stop edge is exactly in the flap groove.
Stop edge
Stop
Special functions
57
• Guide the letter through the sealer with an
arched motion as shown in the illustration.
This will pass the gummed flap edge along
the moistening felt and moisten it.
• Align the letter top edge with the franking
machine letter guide and push in the letter
in arrow direction until the optimail 30
feeds and franks the letter.
Sealing moistened envelope flaps
We recommend that you firmly press on the
envelope flaps after franking to make sure
the envelopes are firmly sealed.
• Stroke your hand firmly over the envelope’s / letter stack’s flap area.
Large-sized mail pieces
You best guide large-sized mobilises with
both hands during moistening
. You should
support the mail piece only slightly as soon
as the franking machine has started feeding
it.
Letter guide
optimail 30 Operator Manual
58
7.4 Using an external postal scale
7.4.1 Connecting the postal scale to the optimail 30
As standard, the optimail 30 features a 25-pin interface. You can connect an existing
Francotyp-Postalia letter and parcel scale (e.g. a flexiscale) to this interface.
You need a special interface cable to connect the postal scale to the optimail 30.
A suitable interface cable is available from Francotyp-Postalia.
Warning! Read the Operator Manual of your FP postal scale before you connect it to the optimail 30. Pay special attention to the information on how to
safely operate the FP postal scale.
• Turn off the optimail 30.
• Turn off the FP postal scale.
• Plug the 25-pin interface cable supplied by
Francotyp Postalia to the 25-pin interface
on the optimail 30 and tighten the screws.
• Connect the interface cable to the FP
postal scale.
• Turn the optimail 30 on again.
• Turn on the FP postal scale.
• Set up the FP postal scale for operation on
optimail 30.
Power switch
Special functions
59
7.4.2 Operating optimail 30 with an external postal scale
You only use the external postal scale with the optimail 30 to determine and set the
weight. The postage calculation of the scale is not used in connection with the
optimail 30.
• Turn on the optimail 30 and FP postal
scale.
• Set the dispatch data at the optimail 30.
• Select all other settings for the franking
imprint (advert, text message, etc.).
When the optimail 30 displays the home
menu:
• Place the mail piece on the scale platform
of the FP postal scale.
The scale determines the weight and transfers this data to the optimail 30. The weight
appears in the home menu.
The optimail 30 uses the displayed weight
and the selected dispatch data to determine
the postage.
• Frank the mail piece.
In case the integrated scale and
an external
scale are active: When calculating the postage, optimail 30 always applies the weight
value transmitted last.
optimail 30 Operator Manual
60
8Memory
The quickest way to set the postage for the franking imprint is using the memory function. You can save frequently used Royal Mail products as memory items. These can
be called at any time by simply pressing a key. The basic optimail 30 version features
4 short code memories (upgradable, see chapter 13.17.1). An optimail 30 with integrated scale features 9 memory items. Ex factory, everyday products of Royal Mail
are saved as memory items.
Postage values are not saved to the memory. When calling the memory the
optimail 30 determines the appropriate postage for the saved product, based on the
valid rate table. The optimail 30 thus ensures your postage values are correct even
when rate tables have changed (price changes).
In the MEMORIZED RATES menu you can save and delete memory items, overwrite
them with a new assignment and assign them names of your choice.
8.1 Setting postage / Royal Mail product using the memory
• Press the key.
You see a list with all available memory
items.
• Select the desired product setting. In the
example it is memory No. 3 (UK Standard
Parcel).
The optimail 30 returns to the home menu
and displays the set memory (MEM3).
If necessary:
• Enter the weight or place the mail piece on
the scale.
The product and the appropriate postage for
the franking imprint are displayed.
Quick results for the advanced user
• Type the memory item number in the home
menu.
• Confirm with the key.
Memory
61
8.2 Saving memory items
For the memory you always save the current product settings (dispatch data and
weight). For further information on ‘setting dispatch data and weight’ refer to
chapter 4.1, starting on page 28. Products for which the postage has to be entered
manually (‘Other’ products) cannot be saved as memory items.
• Press the key.
• Select in the menu: MEMORIZED RATES.
• Select the memory number under which
you wish to save the product.
The optimail 30 opens the memorized rates
menu. The display left shows the old assignment.
• Adopt the current product settings with
NEW.
The new assignment is shown.
• Press SAVE to save the current assignment as memory item.
Memory 1
The optimail 30 uses the settings saved
under Memory 1 as power-on default.
Memory 1 can not be saved without weight.
Select memory: 1 … 4 (9)
New
Memorized Rates
Save
Functions in the NEW MEMORIZED RATE menu and their meanings:
W/O WEIGHT Sets the displayed weight to “0 g”.
Saving writes the dispatch data (destination,
type, etc.) and the “0 g” weight to a memory
item.
You must enter the weight / weigh your mail
piece each time you call up such a memory
item.
WITH WEIGHT Indicates the current weight of the product
setting again.
optimail 30 Operator Manual
62
8.3 Renaming memory items
You can name each of the memory items. The memory item selection list shows this
name instead of the saved assignment.
• Press the key.
• Select in the menu: MEMORIZED RATES.
• Select the memory the name of which you
wish to change.
• Use RENAME to open the menu for the
memory names.
• With NEW NAME you can delete the entire
name shown.
• Type the desired name.
In the example this is “UK Parcel”.
• Press SAVE to save the name.
The memory item selection list now shows
this name instead of the saved setting.
For notes on how to type text see page 25.
New Name
Select memory: 1 … 4 (9)
Rename
Memorized Rates
Enter name: UK Parcel
Save
Memory
63
8.4 Deleting memory items
You can overwrite superfluous memory items with a new assignment or delete them.
• Press the key.
• Select in the menu: MEMORIZED RATES.
• Select the memory you wish to delete.
• Press DELETE to delete the saved setting.
The memory list indicates “Not Assigned”.
Memory 1 cannot be deleted permanently.
After switching the machine on, memory 1
again has the assignment determined by the
rate table.
Select memory: 1 … 4 (9)
Delete
Memorized Rates
optimail 30 Operator Manual
64
9 Displaying and printing registers
The optimail 30 saves important parameters and information on used postage in
registers. You can view and print the register states.
• Press the key.
The REGISTER menu displays the current
register states.
Printing registers
• Load an empty sheet or a double label as
usual.
The optimail 30 prints the register report.
DX frankings will not
be captured by the
registers.
The registers store the following information:
DESCENDING (R1) Postage still available
ASCENDING (R2) Total value of all franking imprints performed
CONTROL TOTAL (R3) Sum total of all loaded sums
TOTAL ITEMS (R4) Total number of franking imprints performed
(including zero test prints)
Loading postage – Teleset
65
10 Loading postage – Teleset
Teleset is the loading of the desired postage credit. To load postage a connection is
made to the Teleset Data Centre (TDC) with the optimail 30 and the desired amount
is loaded. Accounting is as per your contract with Royal Mail.
Permissible amounts
: You may load amounts to a maximum of £ 9,990 in steps of
£ 10. The permissible maximum amount depends on the postage credit left on your
optimail 30. When topping up, you must not exceed the upper credit limit of
£ 9,999.99 (Register: Descending R1).
There are the following options for connecting with the Teleset Data Centre:
– Internal modem
– External GSM Modem
– Universal Link Box (communication with the data centre via a PC network)
– mailcredit (web access via a PC and the Francotyp-Postalia mailcredit software).
The Teleset procedure as such runs in the same manner – regardless of the type of
connection to the Teleset Data Centre in use.
Regular contact with the Teleset Data Centre
For safety reasons, Royal Mail demands that the franking machine connects with the
Teleset Data Centre at regular intervals.
The optimail 30 displays a message when a contact with the Teleset Data Centre is
due. You have to load postage as usual. Simply load a sum of £ 0 if you do not need
any postage for the time being.
The optimail 30 will disable vital functions until a contact with the Teleset Data Centre
could be established if you fail to react to the message within an adequate period of
time.
Please contact the Francotyp-Postalia after-sales service if you have any questions.
optimail 30 Operator Manual
66
Loading postage
• Make sure the connection set up in the
optimail 30 (internal modem, GSM Modem, Universal Link Box or mailcredit) is
ready to establish a connection with the
Teleset Data Centre (TDC)
For information on the settings in menu
MODEM AND TELEPHONE NUMBERS,
please read chapters 13.10 to 13.12.
• Press the key.
• Select TELESET to call up the loading
procedure.
• Accept the amount to be loaded.
Or
Use CHANGE to open the menu for the
amount to be loaded.
Type the desired amount.
• Confirm with LOAD.
The optimail 30 displays the set amount for
checking purposes.
To load the displayed amount:
• Use LOAD to establish the connection to
the Teleset Data Centre.
Loading continues automatically. You can
monitor the progress in the display. Please
stand by. Data exchange takes some time.
The new residual amount is indicated when
loading ends.
• Use REPORT to view and print the loading
report.
• Select CONTINUE to finish the loading
procedure.
Change
Amount to load: £ 100
Teleset
Load
If desired:
Load
Account administration
67
11 Account administration
With the optimail 30 account administration function you can record and evaluate
franking procedures separated by accounts. Accounts can be sections / departments
of a company or individual companies within a community office.
You can define up to nine accounts in your optimail 30 and set up access rights with
MASTER and USER cards. Account 1 is defined ex factory and permanently
assigned to the MASTER card (MASTER account).
Refer to chapter 5.1 on page 43 on how to select accounts for franking.
11.1 Setting up a new account
• Press the key.
• Select in the menu:
ACCOUNT ADMINISTRATION
DISPLAY / EDIT / NEW.
• Select a NOT ASSIGNED account in the
list.
The optimail opens the procedure for setting
up the account.
• Simply follow the instructions on the
display.
The optimail 30 successively prompts you to
specify all necessary details.
Possible settings are explained on the next
page.
• Press CONTINUE to save the displayed
parameter.
• If all parameters are complete: SAVE the
new account.
Save
Display / Edit / New
Not Assigned
Account Administration
Enter name
Continue
optimail 30 Operator Manual
68
Possible account parameters and their meaning:
Name Letters, special char-
acters and numbers
Refer to page 25 for information on
how to type text.
Default advert NO DEFAULT The advert selected last remains
set in the home menu when you
select an account.
WITHOUT ADVERT The selection made automatically
becomes effective when you
change to the account.
All saved adverts
From card When you insert the
‘USER with advert’ card the
advert on the card is selected.
The advert from the USER card always appears at the end of the list
.
Prerequisites: – The account is set up.
– The ‘USER with advert’ card must be assigned to the
account and inserted.
Default Text
Message
NO DEFAULT The text message selected last
remains set in the home menu
when you select an account.
WITHOUT TEXT
MESSAGE
The selection made automatically
becomes effective when you
change to the account.
All saved text
messages
Teleset access YES Teleset is released.
The account user is authorised to
load postage.
NO Teleset is locked.
Cards
(USER cards)
YES At least one USER card is assigned
to the account.
NO No USER card is assigned to the
account.
Account administration
69
11.2 Assigning / blocking USER card(s) for an account
Each account (except MASTER account) can be assigned one or several USER
cards. The USER card allows access to the assigned account only. You can block
the USER card(s) in order to protect the optimail 30, e.g. when a card is lost.
• Press the key.
• Select in the menu:
ACCOUNT ADMINISTRATION
DISPLAY / EDIT / NEW.
• Select the account for which a card is to be
programmed.
• Use CHANGE to open the procedure for
changing the account parameters.
• Press CONTINUE until the menu for card
assigning / blocking appears.
• Select NEW CARD to assign the account a
USER card
or
BLOCK CARD all USER cards for this
account.
• Follow the instructions on the display to
assign a USER card.
• Complete the procedure of changing
account parameters with SAVE.
You can overwrite no longer used or blocked
USER cards with a new account assignment.
New Card / Block Card
Select account for the USER card
Change
Display / Edit / New
Account Administration
Continue
Continue
Save
optimail 30 Operator Manual
70
11.3 Viewing and printing account statistics
You can view and print the postage used by the separate accounts and the number
of franking imprints in an overview. The printed list also includes the current settings
of all accounts.
• Press the key.
• Select in the menu:
ACCOUNT ADMINISTRATION
STATISTICS.
Printing account statistics
The account statistics comprise 2 pages.
• Load an empty sheet or a double label for
each page.
With the InfoPrint software tool from
Francotyp-Postalia you can collect and
archive account data comfortably on the PC.
For further information, please refer to
chapter 13.17.3 on page 107.
11.4 Changing / clearing down / deleting an account
• Press the key.
• Select in the menu:
ACCOUNT ADMINISTRATION
DISPLAY / EDIT / NEW.
• Select the account to be changed.
The ACCOUNT ADMINISTRATION menu
appears. The display left indicates the current account parameters (name, default
advert, etc.) and the usage data (postage
used and number of franking imprints since
last Clear down).
Statistics
Account Administration
Display / Edit / New
Select the account to be changed
Account Administration
Clear Down / Delete / Change
Account administration
71
Refer to page 68 for an explanation of the
account parameter meanings.
Note
: The USER card allows access to the
assigned account only. The administration
menu for this account opens immediately
after ACCOUNT ADMINISTRATION.
• You can CHANGE, CLEAR DOWN or
DELETE the account shown.
Functions in the ACCOUNT ADMINISTRATION menu and their meaning:
CLEAR DOWN Clears down all incurred postage data
(Postage used) and the number of franking
imprints performed (Items) for the account
shown.
DELETE Deletes the account shown, including all
account data.
CHANGE Opens the procedure for changing the
account parameters (name, default advert,
etc.).
The optimail 30 successively displays the
parameters you are authorised to change.
You can keep or change the current
parameters.
Press CONTINUE to save the displayed
parameters.
When the procedure is finished, select
SAVE or
CANCEL to either save or discard
all changes.
optimail 30 Operator Manual
72
11.5 Clearing down all accounts
• Press the key.
• Select in the menu:
ACCOUNT ADMINISTRATION
CLEAR DOWN ALL.
Following a security prompt the postage used
and the number of franking imprints are
cleared down for all accounts
.
Clear Down All
Account Administration
Imprint management
73
12 Imprint management
The optimail 30 offers a number of powerful management functions for managing
individual imprint elements. Among these are setting up text messages, the assignment of custom names for adverts, graphical preview and printing of adverts as well
as deleting of superfluous adverts, text messages and endorsements. You can load
new imprint data from chip card.
The following chapters explain the functions in more detail.
12.1 Loading imprint data from card
You can easily load imprint data (e.g. adverts) from chip card. Order the desired
imprints from Francotyp-Postalia.
• Press the key.
• Select in the menu:
LOAD FROM CHIP CARD.
• Remove the access card (MASTER).
• Insert the card with imprint data.
The optimail 30 shows all imprint data saved
on the card.
• You can LOAD ALL or SELECT individual
imprints.
Insert a data card
Load All / Select
Load from Chip Card
Imprint on the card
(in the example: adverts)
optimail 30 Operator Manual
74
Immediately after loading, optimail 30 opens
a procedure where you can rename the new
adverts.
• You can keep the suggested name or
type a name of your choice (see also
chapter 12.2).
• Use SAVE to keep the displayed name and
continue with the name for the next advert
if applicable.
12.2 Using / renaming / deleting adverts
• Press the key.
• Select in the menu:
IMPRINT MANAGEMENT MANAGE
ADVERTS.
• Select the desired advert.
The ADVERT MANAGER menu shows a
simplified graphical preview of the advert.
• You can RENAME or DELETE the advert.
Functions in the LOAD FROM CARD menu and their meaning:
LOAD ALL Loads all data from the card into the
optimail 30.
SELECT optimail 30 prompts for each imprint:
“Do you want to load: YES / NO”.
When you have answered all prompts, the
selected imprints are flagged with OK.
Use LOAD to load the selected imprint data
into the optimail 30.
Manage Adverts
Select advert
Imprint Management
Rename / Delete
Imprint management
75
12.3 Entering new text messages
The optimail 30 is provided with 6 memory slots for text messages. A text message
may contain up to 5 lines with about 20 characters each.
• Press the key.
• Select in the menu:
IMPRINT MANAGEMENT MANAGE
TEXT MESSAGES.
• Select a NOT ASSIGNED memory slot
from the list.
• Type the desired text.
• SAVE the displayed text.
Refer to page 25 for detailed information on
how to enter text.
Functions in the ADVERT MANAGER menu and their meaning:
RENAME Opens the menu where you can change the
name.
You can change the name that appears in the
home menu and in the advert lists as you like.
For notes on how to type text see page 25.
DELETE Deletes the advert on display after a security
prompt.
USE Selects the advert for franking.
Enter text
Save
Manage Text Messages
Not Assigned
Imprint Management
optimail 30 Operator Manual
76
12.4 Editing / deleting text messages
• Press the key.
• Select in the menu:
IMPRINT MANAGEMENT MANAGE
TEXT MESSAGES.
• Select the text message.
The TEXT MESSAGE MANAGER menu
displays the saved text.
• You can CHANGE or DELETE the
displayed text.
Manage Text Messages
Select text message
Imprint Management
Change / Delete
Functions in the TEXT MESSAGE MANAGER menu and their meaning:
CHANGE Opens the menu where you can edit the text.
You can move the cursor in the text and
delete or insert characters at the indicated
position.
For notes on how to enter text see page 25.
DELETE Deletes the text after a security prompt.
USE Selects the text for franking.
Imprint management
77
12.5 Deleting endorsements
• Press the key.
• Select in the menu:
IMPRINT MANAGEMENT
MANAGE ENDORSEMENTS.
• Select the endorsement to be deleted.
• DELETE the selected endorsement.
Manage Endorsements
Select endorsement
Imprint Management
Delete
Functions in the EDIT ENDORSEMENT menu and their meaning:
DELETE Deletes the endorsement after a security
prompt.
USE Selects the endorsement for franking.
optimail 30 Operator Manual
78
13 Advanced settings & system information
13.1 Viewing / printing / sending system information
You can view and print all major machine parameters as a list. optimail 30 also lets
you send the data to the FP after-sales service.
• Press the key.
• Select in the menu:
SYSTEM INFORMATION.
• Choose the topic you want information on.
Sending system information
With the ALL INFORMATION function you
transmit – only upon request by Francotyp
-
Postalia please
– data to the FP after-sales
service.
Modem / Telephone
Rate Table
Security Device
System
Ink Ribbon
Endorsement Statistics
Second Carrier
Ethernet
Universal Link Box
All Information (send)
System Information
Available reports and information:
MODEM / TELEPHONE Modem name and dialling parameters of the
internal modem
Saved telephone numbers
RATE TABLE Available rate tables and validity
SECURITY DEVICE Technical information, among others the
machine state, validity and battery state
SYSTEM Machine number, software and imprint data
INK RIBBON Ink ribbon parameters and usage information
ENDORSEMENT STATISTICS Information on the endorsement usage
Advanced settings & system information
79
13.2 Displaying and clearing down the item counter
Apart from storing the total number of franking imprints in register (R4) and the
account counters the optimail 30 features a customisable item counter. This item
counter counts all Royal Mail franking imprints. Independently of other optimail 30
counter functions you can reset the item counter to zero or use it as a daily or job
counter. DX frankings will not be counted.
• Press the key.
• Select in the menu: ITEM COUNTER.
• CLEAR DOWN clears the displayed counter state without security prompt
.
SECOND CARRIER Information on DX feature
(DX license, total number and total value of
all DX frankings performed)
ETHERNET Information on the network connection
UNIVERSAL LINK BOX Information on the ULB (manufacturer, serial
number, network parameters)
Available reports and information:
Clear down
Item Counter
optimail 30 Operator Manual
80
13.3 Low postage warning – setting the threshold
The ‘Low postage warning’ function warns you when the available postage in your
optimail 30 drops below a preset threshold. You can also disable the low postage
warning.
• Press the key.
• Select in the menu: SYSTEM SETTINGS
LOW POSTAGE WARNING.
• Type the desired threshold
or
select WARNING OFF to disable the warning function.
• SAVE the setting shown.
13.4 Setting the access rights
Caution! Disabling the access rights will disable the account access restric-
tions. Every user can frank on all accounts.
You can only change the access rights status if the MASTER card is fitted.
• Press the key.
• Select in the menu: SYSTEM SETTINGS
ACCESS RIGHTS.
The ACCESS RIGHTS menu appears.
The current access rights setting is shown in
the display left.
• Turn access rights ON or OFF.
• SAVE the setting shown.
Low Postage Warning
Type threshold / Warning Off
System Settings
Save
Access Rights
On / Off
System Settings
Save
Advanced settings & system information
81
13.5 Setting the display contrast
You can adapt the display contrast to increase the readability.
• Press the key.
• Select in the menu: SYSTEM SETTINGS
DISPLAY CONTRAST.
• Use INCREASE or DECREASE to adapt
the display contrast.
You can see the change immediately in the
display. Change settings until you can easily
read the display.
• SAVE the setting.
Access rights – possible settings and their meaning:
ON Franking is possible with a valid access card
(MASTER or USER) only.
OFF No access restrictions for franking.
Franking is possible without access card
on
all accounts.
Display Contrast
Increase / Decrease
System Settings
Save
optimail 30 Operator Manual
82
13.6 Setting audible signals
The optimail 30 confirms each keypress with a beep. A series of audible signals indicates an error. You can restrict the scope of audible signals to warnings or turn off
the audible signals altogether.
• Press the key.
• Select in the menu: SYSTEM SETTINGS
AUDIBLE SIGNALS.
• Use ALL SIGNALS OFF / ALL SIGNALS
ON or JUST WARNINGS to adapt the current setting.
• SAVE the setting shown.
Audible Signals
All Signals Off / …On / Just Warnings
System Settings
Save
Audible signals – possible settings and their meaning:
ON Audible signal with each keypress,
with each message
OFF No audible signals
WARNINGS ONLY Important audible signals only,
audible signals with errors
Advanced settings & system information
83
13.7 Clock
The optimail 30 features a battery-backed system clock adjusted at the factory.
It is rarely necessary to correct the time. The optimail 30 automatically corrects the
time when summer time starts and ends. You can disable this automatic function and
manually correct the time for summer time.
Use the ‘Time Zone’ function to set the applicable local time.
The FP after-sales service is responsible for making changes to the basic setting and
for correcting larger time offsets.
13.7.1 Correcting the time
• Press the key.
• Select in the menu: SYSTEM SETTINGS
CLOCK CALIBRATE CLOCK.
You will see the current time and the set
correction.
• Use +2 SECONDS / -2 SECONDS to
correct the time.
You can set the system clock early or late by
up to 5 minutes.
• SAVE the setting shown.
Clock
Calibrate Clock
System Settings
+2 Seconds / -2 Seconds
Save
optimail 30 Operator Manual
84
13.7.2 Summer time changeover
• Press the key.
• Select in the menu:
SYSTEM SETTINGS CLOCK
SUMMER TIME CHANGEOVER.
The SUMMER TIME CHANGEOVER menu
shows the current setting in the display left
for
– automatic changeover
– summer time
–time.
The table below explains the possible settings.
• You can turn the automatic changeover
ON or OFF.
If the automatic changeover is turned off:
• Change the summer time setting by hand.
• SAVE the setting shown.
Summer time On / Off
Save
Clock
Summer Time Changeover
System Settings
Automatic On / Off
If “Automatic: Off” is set:
Summer time changeover – possible settings and their meaning:
Automatic ON The optimail 30 automatically corrects the
time when summer time starts and ends.
OFF The optimail 30 does not
automatically
correct the time when summer time starts
and ends.
Summer time ON The clock is set to summer time.
OFF The clock displays the set standard time.
Advanced settings & system information
85
13.7.3 Setting the time zone
• Press the key.
• Select in the menu:
SYSTEM SETTINGS CLOCK
TIME ZONE.
The TIME ZONE menu shows the current
setting in the display left
:
– time offset relative to UTC
– time zone name (only if applicable to the
set time offset).
• Use +0.5 / -0.5 (hours) to set the appro-
priate time zone.
For use in United Kingdom select
GMT / UTC / WET (no time offset).
• SAVE the setting shown.
13.8 Stand-by
13.8.1 Changing the stand-by time
The stand-by time is the time after the last franking procedure or the last keypress the
optimail 30 waits until it switches to the clock display. The factory setting is 5 minutes.
• Press the key.
• Select in the menu: SYSTEM SETTINGS
STANDBY TIME.
• Type the desired time.
• SAVE the setting shown.
Clock
Time Zone
System Settings
+0.5 / -0.5 (hours)
Save
Standby Time
Current setting: 5 min
System Settings
Save
optimail 30 Operator Manual
86
13.8.2 Setting Memory 1 as standard after stand-by
You can set up optimail 30 in such a way that in stand-by, postage and endorsement
setting are automatically reset to the settings stored as Memory 1.
• Press the key.
• Select in the menu:
SYSTEM SETTINGS TIMEOUT:
RESET TO MEMORIZED RATE 1.
• Switch automatic reset ON or OFF.
• SAVE the setting shown.
Timeout: Reset to Memorized Rate 1
On / Off
System Settings
Save
Timeout: Reset to Memorized Rate 1 – possible settings and their meaning:
ON After reactivating the optimail 30 from
stand-by, the product (dispatch data and
weight) saved under memory 1 (MEM1) is
set.
OFF The optimail 30 keeps the current (last)
product setting. After reactivation from standby, product settings remain unchanged.
Advanced settings & system information
87
13.9 Changing the user interface language
The optimail 30 user interface supports the languages English and German. Language changeover will have immediate effect. Text messages as well as the names
for accounts, adverts, etc. remain unchanged.
Switching the user interface to German
• Press the key.
• Select in the menu: SYSTEM SETTINGS
CHANGE LANGUAGE.
• Select the language DE (German).
• Save the language setting (SPEICHERN).
Switching the user interface to English
• Press the key.
• Select in the menu:
SYSTEMEINSTELLUNGEN
SPRACHE UMSCHALTEN.
• Select the language EN (English).
• SAVE the language setting.
Change Language
de
System Settings
Speichern
Sprache umschalten
en
Systemeinstellungen
Save
optimail 30 Operator Manual
88
13.10 Connection to data centre
There are the following options of communication between the optimail 30 and the
data centre (e.g. to load postage / Teleset):
– Connection using the internal analogue standard modem of the optimail 30 and
the telephone line. To set up modem parameters, please read chapter 13.10.1.
– Connection via the optional GSM Modem. You can order the external GSM Modem
from Francotyp-Postalia. Please refer to chapter 13.10.2 on how to set up the
optimail 30 for operation with the GSM Modem.
– Web access via the Universal Link Box and a PC network. You can order the Uni-
versal Link Box (ULB) from Francotyp-Postalia. Please refer to chapter 13.10.3 for
information on how to integrate the optimail 30 in an existing PC network.
– Web access via a personal computer (PC) and the Francotyp-Postalia mailcredit
software. You can order the respective mailcredit Kit for the optimail 30 franking
machine from Francotyp-Postalia. Please refer to chapter 13.10.4 on how to configure the connection.
13.10.1 Internal modem
You must set the parameters for the internal modem of the optimail 30 to match your
telephone connection. The modem configuration is part of the log-in procedure during
commissioning. You should verify and, if necessary, correct the settings if changes
were made to your telephone system.
• Press the key.
• Select in the menu:
MODEM AND TELEPHONE NUMBERS
SET MODEM PARAMETERS.
optimail 30 opens the procedure where you
configure the connection to the data centre.
• Press CONTINUE to proceed.
optimail 30 performs a scan for available
communication devices and offers them in a
selection list.
Set Modem Parameters
Continue
Modem and Telephone Numbers
Advanced settings & system information
89
• Select INTERNAL MODEM.
optimail 30 will now query each of the parameters necessary for operation of the internal
modem:
– phone type
– access method if applicable
– the exchange digit if applicable.
• Choose the setting applicable to your
telephone connection.
• Press CONTINUE to set the displayed
parameter.
Finally, the optimail 30 displays a summary
of the modem parameters.
• If the modem parameters shown are
correct: SAVE.
The table on the next page shows and
explains the possible settings.
Internal Modem
Select Phone type
Save
Continue
optimail 30 Operator Manual
90
13.10.2 GSM Modem (optional)
If the internal modem should prove to be incompatible with your telephone connection, you can use the GSM Modem (mobile phone modem) offered by FrancotypPostalia for communication with the data centre.
Warning! Carefully read the product information that came with the GSM
Modem before connecting it to the optimail 30. Obtain information particularly, on the safe handling of the GSM Modem.
Caution! For the GSM Modem to work properly, the dial-up numbers saved
in the optimail 30 must not contain any blank spaces! Please check the dialup numbers prior to using the GSM Modem. Refer to chapter 13.11 on
page 95.
Modem parameters – possible settings and their meaning
Phone type DIRECT LINE optimail 30 is connected to a direct line.
EXTENSION optimail 30 is connected to an
extension.
Access method
(extension only)
EXCHANGE DIGIT Defines how the exchange is dialled
from the extension.
Usually you would dial EXCHANGE
DIGIT.
The hook flash time of the internal
modem has been fixed to 500 ms.
HOOK FLASH
Exchange digit The exchange digit
depends on the
telephone system.
Use the numeric keys to type the
exchange digit. The exchange digit can
comprise several digits.
Normally, a ‘0’ is used.
A W indicates waiting
for the dialling tone.
Use WAIT to define waiting for the dialling tone after the exchange digit was
dialled.
A comma (,) indicates
a dialling pause.
Use PAUSE to insert a dialling delay of
2 seconds.
Advanced settings & system information
91
• Install the GSM Modem. Please read the
product information that came with the
GSM Modem.
• Connect the GSM Modem to the serial
interface of optimail 30. Please read the
optimail 30 Installation Guide.
Setting up a connection via GSM Modem:
• Press the key.
• Select in the menu:
MODEM AND TELEPHONE NUMBERS
SET MODEM PARAMETERS.
optimail 30 opens the procedure where you
configure the connection to the data centre.
• Press CONTINUE to proceed.
optimail 30 performs a scan for available
communication devices and offers them in a
selection list.
• Select GSM MODEM.
• Enter the PIN of your modem’s SIM card
(at least 4 digits, at most 8 digits).
• SAVE the connection configuration.
Connection cable
GSM Modem
GSM Modem
Enter PIN
Save
Set Modem Parameters
Continue
Modem and Telephone Numbers
optimail 30 Operator Manual
92
13.10.3 Universal Link Box (optional)
With the Francotyp-Postalia Universal Link Box (ULB) you can integrate optimail 30
in your PC network. optimail 30 will then communicate with the respective data centre
via the web, for example to load postage, to update the rate table, etc.
optimail 30 is designed for automatic integration in an existing network. Some network connection parameters must be set up if your network does not support automatic configuration. Please contact your network administrator.
Warning! Carefully read the product information that came with the Universal
Link Box before connecting it to the optimail 30. Obtain information particularly, on the safe handling of the Universal Link Box.
Refer to the customer information on network configuration you received from
Francotyp-Postalia. This information will help you select the appropriate settings for your network.
To become familiar with terms and abbreviations related to network installation and the different processes of network configuration including network
parameters to be specified, refer to the Francotyp-Postalia home page
(www.francotyp.com).
• Install the Universal Link Box. Please read
the product information that came with the
ULB.
• Use the adapter (D-Sub, 9-pin male / 25pin male) to plug the connection cable to
the serial interface of optimail 30.
See also optimail 30 Installation Guide.
Configuring the network connection
• Press the key.
• Select in the menu:
MODEM AND TELEPHONE NUMBERS
SET MODEM PARAMETERS.
optimail 30 opens the procedure where you
configure the connection to the data centre.
• Press CONTINUE to proceed.
Connection cable
Universal Link Box
Adapter
Universal Link Box
Set Modem Parameters
Continue
Modem and Telephone Numbers
Advanced settings & system information
93
optimail 30 performs a scan for available
communication devices and offers them in a
selection list.
• Select UNIVERSAL LINK BOX.
optimail 30 will now try to establish a connection with your network. A message will inform
you of the test result.
• Now follow the instructions on the display.
optimail 30 will guide you through all further
steps required to configure the network connection.
• SAVE the connection configuration.
13.10.4 mailcredit (optional)
The Francoty-Postalia mailcredit Kit optimail 30 allows you to connect the franking
machine optimail 30 to a personal computer (PC) and thereby via the internet to the
data centre. The fast online connection replaces the analogue modem of the franking
machine.
To operate mailcredit, you must configure the connection to the data centre via GSM
Modem (as an external communication device).
Please read the mailcredit manual with regard to installation and operation of
the mailcredit software. You can download the mailcredit software and the
User Manual from the Francotyp-Postalia home page.
• Make sure the optimail 30 is connected to
a PC and the mailcredit software is installed.
For information on how to connect the
optimail 30 to a PC, please refer to the
mailcredit User Manual.
Connection cable for optimail 30
D-Sub, 25-pin-plug / 9-pin jack
(included in mailcredit Kit)
optimail 30 Operator Manual
94
Setting up the optimail 30 for operation
with mailcredit
• Turn on the optimail 30.
• Start mailcredit on the PC.
mailcredit detects the connected franking
machine and displays the machine number.
• Press the key.
• Select in the menu:
MODEM AND TELEPHONE NUMBERS
SET MODEM PARAMETERS.
optimail 30 opens the procedure where you
configure the connection to the data centre.
• Press CONTINUE to proceed.
optimail 30 performs a scan for available
communication devices and offers them in a
selection list.
• Select GSM MODEM.
• Enter a PIN (e.g. 1234).
Note
: You can type any PIN with 4 to
8 digits.
• SAVE the connection configuration.
GSM Modem
Enter PIN
Save
Set Modem Parameters
Continue
Modem and Telephone Numbers
Advanced settings & system information
95
13.11 Changing dial-up numbers
The optimail 30 comes with major dial-up numbers for franking machine operation
saved ex factory. The table on the next page explains the meaning of the dial-up
numbers.
Caution! Change the dial-up numbers only when instructed to do so by
Francotyp-Postalia. Wrong dial-up numbers can cause troubles, e.g. during
postage loading.
Caution! For the GSM Modem to work properly, the dial-up numbers saved
in the optimail 30 must not contain any blank spaces!
Changing a dial-up number
• Press the key.
• Select in the menu:
MODEM AND TELEPHONE NUMBERS
CHANGE DIALUP NUMBERS.
• Select the dial-up number to be changed.
The optimail 30 opens the menu where you
can change the stored dial-up numbers.
• Change the stored dial-up number or type
a new number.
• SAVE the displayed dial-up number.
Select the number to be changed
Type the dial-up number
Change Dialup Numbers
Modem and Telephone Numbers
Save
Functions in the CHANGE DIALUP NUMBERS menu and their meaning:
SPACE Inserts a blank space. This can improve the
dial-up number readability.
Blank spaces are ignored during dialling.
Note: When using the GSM Modem
do not insert spaces!
NEW NO. Deletes the displayed dial-up number.
You can then type a new number.
optimail 30 Operator Manual
96
The dial-up numbers and their meaning:
TDC Dial-up number of the Teleset Data Centre.
The optimail 30 dials this number during the
Teleset process.
RSI Dial-up number of the Remote Services
Infrastructure.
The optimail 30 dials this number for remote
services (e.g. loading a new rate table,
sending data to FP after-sales service).
OMI2 The optimail 30 dials this number for
Online Meter Initialisation.
ORDERLINE Use this dial-up number to order accessories
and consumables.
To display the number:
MENU ORDERLINE.
SERVICE Help line dial-up number. For your questions
and issues regarding optimail 30 operation.
Advanced settings & system information
97
13.12 Changing Internet addresses
Internet addresses for the online services were stored in the franking machine at the
factory.
Caution! Change the internet addresses only when instructed to do so by
Francotyp-Postalia
. Wrong addresses can cause troubles, e.g. during post-
age loading.
Changing an internet address
• Press the key.
• Select in the menu:
MODEM AND TELEPHONE NUMBERS
CHANGE INTERNET ADDRESSES.
• Select the internet address (URL) to be
changed.
The optimail 30 opens the menu where you
can change the stored address.
• Change the displayed address.
Or
Use NEW URL to delete the address.
Type the new address.
• SAVE the displayed address.
Refer to page 25 for information on how to
type text.
Select address (URL) to be changed
Type address
Change Internet Addresses
Modem and Telephone Numbers
Save
optimail 30 Operator Manual
98
13.13 Rate table
You must update the rate table for postage calculation if postage regulations or rates
have changed. The optimail 30 supports loading of new rate tables from chip card as
well as rate table update via a connection to the data centre (similar to Teleset process).
The optimail 30 can save up to 2 rate tables. The optimail 30 automatically monitors
the validity of rate tables. The system clock controls the switchover to the valid rate
table.
For information on the current rate table select SYSTEM INFORMATION
RATE TABLE in the menu (see also page 78).
13.13.1 Loading rate tables from card
A new rate table card is available on order from Francotyp-Postalia.
• Keep the card with new rate table ready.
• Press the key.
• Select in the menu:
LOAD FROM CHIP CARD.
• Remove your access card (MASTER).
• Insert the data card containing the new rate
table.
• Confirm the security prompt with YES to
load the new rate table into the optimail 30.
• Carefully read all displayed information
and follow the instructions.
• Remove the rate table card.
Upon activation of a new rate table, the memory items will be erased and re-programmed.
Insert rate table card
Load from Chip Card
Advanced settings & system information
99
13.13.2 Loading rate table from the data centre
optimail 30 must establish a connection to the data centre to update the rate table.
• Make sure the connection set up in the
optimail 30 (internal modem, GSM Modem, Universal Link Box or mailcredit) is
ready to establish a connection with the
data centre (RSI).
For information on the settings in menu
MODEM AND TELEPHONE NUMBERS,
please read chapters 13.10 to 13.12.
• Press the key.
• Select in the menu: SCALE AND
POSTAGE RATE MAINTENANCE
UPDATE RATE TABLE.
To start the loading process:
• Confirm the security prompt by pressing
CONTINUE.
• Carefully read all displayed information
and follow the instructions.
The update procedure runs automatically.
You can monitor the progress in the display.
Please stand by. Data transfer takes some
time.
Upon activation of a new rate table, the memory items will be erased and re-programmed.
Update Rate Table
Scale and Postage Rate Maintenance
optimail 30 Operator Manual
100
13.13.3 Deleting rate tables
Caution! You cannot select a rate table to be deleted. All rate tables saved
in the optimail 30 will be deleted.
Franking is impossible without valid rate table!
• Press the key.
• Select in the menu: SCALE AND
POSTAGE RATE MAINTENANCE
DELETE RATE TABLE.
If you really want to delete all rate tables currently stored in the optimail:
• Confirm the security prompt with YES.
All rate tables saved in the optimail 30 will be
deleted.
At the same time the optimail 30 deletes the
memory items.
Before you can frank again you must load a
new rate table.
Delete Rate Table
Scale and Postage Rate Maintenance
Loading...