![](/html/8b/8b7e/8b7eb9a6ee997685f183f123448bd749b6b73e46eab1f70469a02421e844b225/bg2.png)
optimail Installation Guide
2
Commissioning overview
The following overview lists the operating steps for using your optimail for the first
time. You have to perform these steps in the given order before you can use the
optimail. If certain steps are inapplicable for installation and commissioning of your
optimail (e.g. because you have not ordered a sealer) simply proceed with the next
one. All steps are described in detail on the following pages.
Step 1: Unpacking
Step 2: Checking the contents of the package
Step 3: Installing the optimail
Step 5: Mounting the scale platform
(optional)
Step 8: Connecting the optimail
Step 9: Turning on
Step 11: Loading postage / TELESET
Step 4: Installing the ribbon cassette
Step 7: Installing the sealer
(optional)
Step 10: Authorization
Step 6: Installing the catch tray
(optional)
![](/html/8b/8b7e/8b7eb9a6ee997685f183f123448bd749b6b73e46eab1f70469a02421e844b225/bg3.png)
Contents
3
Contents
Commissioning overview __________________________________________ 2
Safety tips ______________________________________________________ 4
Installing and commissioning optimail _______________________________ 5
Step 1: Unpacking __________________________________________5
Step 2: Checking the contents of the package ____________________6
Step 3: Installing the optimail __________________________________7
Step 4: Installing the ribbon cassette ____________________________7
Step 5: Mounting the scale platform
(optional)
______________________9
Step 6: Installing the catch tray
(optional)
________________________10
Step 7: Installing the sealer
(optional)
___________________________11
Step 8: Connecting the optimail _______________________________13
Step 9: Turning on ____________________ ______________ ___ __ __15
Step 10: Authorization _______________________________________16
Step 11: Loading postage / TELESET ___________________________22
Zero-rated postal imprint _________________________________________ 25
Tips for dealing with issues occurring during commissioning __________ 26
Service ________________________________________________________ 31
The optimail is desi gned so that you can install and start it yourself with the hel p
of this Installation Guide.
We will gladly provide support for installing your optimail. Simply contact our
service or your local sales agent.
![](/html/8b/8b7e/8b7eb9a6ee997685f183f123448bd749b6b73e46eab1f70469a02421e844b225/bg4.png)
optimail Installation Guide
4
Safety tips
Please observe the following tips when installing and commissioning for your own
safety:
• Install and commission the optimail according to the instructions in this guide.
• Check that the machine is complete and undamaged. Do not start operating the
optimail if parts are damaged or missing. Please contact the Francotyp-Postalia
Service.
• Use only the power and modem cables provided or approved by FrancotypPostalia. Make sure that cables are not damaged.
• When you move the optimail from a cold environment (i.e. below 50°F / 10°C):
Wait at least 24 hours before connecting the optimail. The optimail requires this
period to adapt to the ambient conditions.
• Only operate t he optima il on a gr ounded s ingle-pha se power socket that c onforms
to the power requirements indicated on the serial number plate.
• Make sure the soc ket for c onnectin g the optimai l is close by and ea si ly acces sible
at all times.
• Do not remove any parts of the housing.
• Never cover the ventilat ion slots i n the housing.
• We recommend to use only approved FP equipment and FP original parts.
The manufacturer FP has established reliability, safety and applicability.
The manufacturer canno t assess the reliability , safety and applicability for pro ducts
not approved by FP, and therefore not vouch for such products.
• If you are using an external Francotyp-Postalia communication device
(GSM Modem or Universal Link Box) for optimail: carefully read the product
information that came with the GSM Modem / the Universal Link Box.
This Installation Guide exclusively describes the installation and commissioning
of the optimail postage meter. Please read the Operator Manual for further
information about optimail.
![](/html/8b/8b7e/8b7eb9a6ee997685f183f123448bd749b6b73e46eab1f70469a02421e844b225/bg5.png)
Installing and commissioning optimail
5
Installing and commissioning optimail
Step 1: Unpacking
Postage meter
• Open the top of the box.
• Remove the accessories box from the
packing.
• Remove the upper packing shell.
• Remove the catch tray
(optional)
from the
packing.
• Carefully lift the o ptimail out of the packin g.
• Take optimail out of the plastic bag.
• Remove the p rotective foi l from the disp lay.
• Unpack the accessories.
Sealer (optional)
• Open the cardboard box.
• Take the sealer out of the cardboard box
and the plastic bag.
Keep the packing. Use it again when you
need to transport the optimail or send it in to
Service.
![](/html/8b/8b7e/8b7eb9a6ee997685f183f123448bd749b6b73e46eab1f70469a02421e844b225/bg6.png)
optimail Installation Guide
6
Step 2: Checking the contents of the package
Warning! Do not st art opera ting th e opti mail
if parts are damaged or missing. Please
contact the Francotyp-Postalia Service.
• Check that the cont ents of the package are
complete and free from any damage.
Scope of delivery (standard variant): Optional, as ordered:
1 optimail postage meter 7 Catch tray with stop
2 Power cable 8 USER card
3 Modem cable 9 Data card(s) as ordered
4 Ribbon cassette 10 Sealer
5 MASTER card 11 Scale (mounted to postage
meter) and scale platform
6 Operator Manual
Installation Guide
Quick Reference Guide
GSM Modem
(not shown)
Universal Link Box
(not shown)
1
2
3
457
8
9
10
11
6
![](/html/8b/8b7e/8b7eb9a6ee997685f183f123448bd749b6b73e46eab1f70469a02421e844b225/bg7.png)
Installing and commissioning optimail
7
Step 3: Installing the optimail
Caution! Wh en you move the opti mail from a
cold environment (i.e. below 50°F / 10°C):
Wait at least 24 ho urs be fore c on nectin g the
optimail. The optimail requires this period to
adapt to the ambient conditions.
• Choose an installation site with the
following ambient conditions:
– Room temperature: 50°F (10°C) to
104°F (40°C).
– No direct sunlight.
– Power socket and telephone jack for
connecting th e mo dem i n the imm ediate
vicinity.
• Place the optimail on a firm, level, low
vibration and horizontal base.
Step 4: Installing the ribbon cassette
Caution! Make sure not to crease or tear the
ribbon when inserti ng it. Otherwise the ribbon
might break.
Also make sure the edges of the ribbon do
not fold over. F old ed rib bon s are thicker and
prematurely fill the take-up ribbon spool.
• Open the flap of the ribbon cassette
compartment by lightly pressing the
release catch.
The flap swings up automatically to the stop.
![](/html/8b/8b7e/8b7eb9a6ee997685f183f123448bd749b6b73e46eab1f70469a02421e844b225/bg8.png)
optimail Installation Guide
8
• Take the sup plied ribbon cassette fro m the
packing.
A cardboard strip may be present in the ribbon cassette as transport fixture (see the
illustration).
• If present: Remove the cardboard strip.
• Tension the ribbon. Turn the white ribbon
spool in the direction of the arrow.
• Place the ribbon cassette on the letter
receiving tray with the ribbon facing
downwards.
• Hold the ribbon cassette as shown in the
illustration and carefully insert it in the
cassette slot. The cassette must easily
slide into the cassette slot.
• Insert the cas sette until the l atch s na ps in .
Transport fixture
(cardboard strip)
Ribbon spool
Cassette
latch
![](/html/8b/8b7e/8b7eb9a6ee997685f183f123448bd749b6b73e46eab1f70469a02421e844b225/bg9.png)
Installing and commissioning optimail
9
• Close the cover. You can feel the lock snap
in.
Step 5: Mounting the scale platform
(optional, otherwise continue with Step 6)
If you ordered an optimail with integrated
scale, the scale comes mounted to the
postage meter on delivery. You need only
attach the scale platform.
• Hold the scale platform so that the long slot
in the scale pl atform foot points to the right
(towards the display).
• Place the scale platform onto the scale
receptacle from abo ve. The long slot of the
scale platform must slide in t he counterpart
on the scale receptacle.
• Press down slightly on the scale platform
with your flat hand.
Slot, long
![](/html/8b/8b7e/8b7eb9a6ee997685f183f123448bd749b6b73e46eab1f70469a02421e844b225/bga.png)
optimail Installation Guide
10
Step 6: Installing the catch tray
(optional, as ordered, otherwise continue with Step 7)
• Attach the stop to the catch tray:
Slide the stop into t he gu id es o n the catch
tray bottom.
• Place the catch tray to the right of the
postage meter.
• Slightly lift the postage meter on the right.
The right side of the housing features two
slots where the catch tray is fastened.
• Push the catch tray underneath the
postage meter so that the catches on the
catch tray engage in the slots.
• Put the postage meter carefully down.
Catches