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About this Manual
Thank you for choosing FOXXDTM MIROTM smartphone. In order
to keep your phone in its best condition, please read this
manual and keep it for future reference.
Table of Contents
1. About Your Phone ----------------------------------------------------- 4
1.1 Overview ----------------------------------------------------------------- 4
1.2 Getting started ---------------------------------------------------------- 4
1.3 Home screen------------------------------------------------------------ 6
2. Applications ----------------------------------------------------------- 12
2.1 Camera ----------------------------------------------------------------- 12
2.2 Photo gallery ---------------------------------------------------------- 13
2.3 Clock -------------------------------------------------------------------- 14
2.4 Sound recording ----------------------------------------------------- 14
2.5 FM radio---------------------------------------------------------------- 15
2.6 Playing music --------------------------------------------------------- 15
2.7 Calendar --------------------------------------------------------------- 15
3. Text Input -------------------------------------------------------------- 16
3.1 Using on-screen keyboard ---------------------------------------- 16
3.2 Text editing ------------------------------------------------------------ 16
4. Making a Call --------------------------------------------------------- 17
4.1 Wi-Fi Calling ---------------------------------------------------------- 17
4.2 Placing a call ---------------------------------------------------------- 17
4.3 Answering or rejecting a call -------------------------------------- 18
4.4 Retrieving your call history ---------------------------------------- 18
4.5 Accessibility ----------------------------------------------------------- 18
5. Contacts---------------------------------------------------------------- 21
5.1 Adding a contact ----------------------------------------------------- 21
5.2 Importing, exporting and sharing contacts -------------------- 21
5.3 Accounts --------------------------------------------------------------- 22
6. Messaging ------------------------------------------------------------- 23
6.1 Write a message ----------------------------------------------------- 23
6.2 RCS Message -------------------------------------------------------- 24
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7. Email -------------------------------------------------------------------- 26
7.1 Adding an email account------------------------------------------- 26
7.2 Sending an email ---------------------------------------------------- 26
8. Getting Connected -------------------------------------------------- 27
8.1 Connecting to the Internet ----------------------------------------- 27
8.2 ChromeTM -------------------------------------------------------------- 27
8.3 Connecting to a computer ----------------------------------------- 28
8.4 Sharing your phone's mobile data connection --------------- 28
9. Google Maps---------------------------------------------------------- 29
9.1 My Location ----------------------------------------------------------- 29
9.2 Search for a location ------------------------------------------------ 30
9.3 Get directions --------------------------------------------------------- 31
10. Google Play Store --------------------------------------------------- 32
10.1 Find an application -------------------------------------------------- 32
10.2 APP download and install ----------------------------------------- 33
10.3 Manage your applications ----------------------------------------- 33
11. Data Backup ---------------------------------------------------------- 34
12. Factory Reset --------------------------------------------------------- 35
13. Applications & Internal Storage ---------------------------------- 36
13.1 Applications ----------------------------------------------------------- 36
13.2 Internal phone storage --------------------------------------------- 36
14. Safety and Use ------------------------------------------------------- 37
15. General information ------------------------------------------------- 47
16. One Year Limited Warranty --------------------------------------- 48
17. Troubleshooting ------------------------------------------------------ 50
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1. About Your Phone
1.1 Overview
1.2 Getting started
1.2.1 Setting up
Replacing the back cover
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Inserting the Nano SIM card
Follow instructions illustrated in the above picture, insert the nano SIM into
the SIM compartment with the gold contacts facing down. Remove the SIM
card by pushing the top of the SIM card from the opening and pulling it out.
Installing the microSD card
Install the microSD card with the gold contacts facing down. Remove the
microSD card by pulling out of the slot.
Charging the phone
Insert micro USB end of the charging cable into the charging port of your
phone. Plug the charger into a wall outlet or insert the regular end of the
charging cable into any external USB port.
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1.2.2 Powering on the phone
Press and hold the Power key for a few seconds to power on.
Setting up your phone for the first time
The first time you power on the phone, you should set it up following these
steps:
1. Select the phone's language, and then press “START”.
2. Connect to Wi-Fi. When the "Learn about Wi-Fi Calling" pop-up
appears, you can either select "SKIP" or "LEARN MORE".
3. Choose “Copy apps & data” options by following the prompts.
4. Set up Gm ail™ and Services by f ollowing the prompts, view Terms and
select “I agree”.
5. Set up the “Pro tect your phone feat ure”. This feature preve nts others
from using your phone without your permission.
6. Next, the Google Services page will be displayed. Choose the services
you wish to use and se lect “Next” from the options at the bottom of
your screen.
Note: Even without a SIM card installed, your phone will still power on and
you will be able to connect to a Wi-Fi network and use some of the phone
features.
1.2.3 Powering off your phone
While the phone is on, press and hold the Power key until the pop-up menu
appears, select “Power off” to confirm.
1.3 Home screen
You can organize all of the items (applications, shortcuts, folders and
widgets) that you use most frequently to your Home screen for quick
access. Touch the Home key to get back to the Home screen. Swipe the
Home screen right to view additional screens.
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1.3.1 Status bar
From the status bar you can view notification icons and current call, Wi-Fi
and signal status icons. Details are in the following figures.
2G connected
Connected to a
Bluetooth device
2G in use
Bluetooth is on
4G connected
Speakerphone is on
4G in use
Headset connected
4G LTE connected
Battery is very low
4G LTE in use
Battery is low
No SIM card
inserted
Battery is partially
drained
Status bar
• Touch and drag down to open the notification
panel.
Search bar
• Touch text box to enter text search screen.
• Touch voice icon to enter voice search screen.
Application/Folder
• Touch an icon to open an application, folder,
etc.
Favorite tray applications
•Touch to open an application.
•Touch and hold to move an application.
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Signal strength
Battery is full
No signal
Battery is charging
Vibrate mode
Airplane mode
Connected to a Wi-
Fi network
Alarm is set
GPS is on
Both USB tethering
and portable
hotspots are on
New Gmail message
Missed call
New Email message
Call forwarding is on
New text or
multimedia message
Connected to VPN
Problem with SMS
or MMS delivery
Radio is on
Download completed
New voicemail
Wi-Fi Calling
Upcoming event
An open Wi-Fi
network is available
Screenshot captured
Quick Setting panel and Notifications panel
Touch and swipe down the Status bar to open the Quick Settings panel,
the Notifications panel is also shown when there are pending notifications.
From the Quick Settings panel, touch a desired icon to make changes.
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1.3.2 Search bar
The phone’s Home screen has a pre-installed Google search function bar.
As usual, enter the text/phrase to search by text, touch then speak the
word/phrase to search by voice.
1.3.3 Lock/Unlock screen
To protect your phone and privacy, a variety of patterns, PIN or Password
can be created to lock your phone screen.
To create a screen unlock pattern, touch Settings > Security & location >
Screen lock > Pattern, then draw your own pattern.
Quick Settings panel
• Touch to extend the Quick Settings panel.
Clear All
• Press to clear all displayed notifications.
Notifications panel
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To create a screen unlock PIN or Password, touch Settings > Security &
location > Screen lock > PIN or Password, then set your PIN or Password.
To lock phone screen, press the Power key once. To unlock phone screen,
press the Power key once to light up the screen, then draw your unlock
pattern or enter PIN or Password.
Note: This phone provides quick access to the camera without unlocking
screen. When the screen is lit up by pressing the Power key, you can see
a camera icon at the right bottom corner. Swiping it to the left will open
the camera app. However, you have to unlock the screen to access other
functions.
1.3.4 Personalize your Home screen Add
Touch and hold an item (a folder, an application, or a widget) to activate
the “Move” mode and drag the item to any Home screen you prefer.
Reposition
Touch and hold an item to be repositioned to activate the “Move” mode,
drag the item to the desired position and then release. You can move items
both on the Home screen and the Favorite tray. Hold the icon on the left
or right edge of the screen to drag the item to another panel.
Draw your unlock pattern
Touch to confirm
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Remove
Touch and hold the item to be removed to activate the “Move” mo de and
drag the item up to the top of the icon.
Create folders
To improve the organization of items (shortcuts or applications) on the
Home screen, you can add them to a folder by stacking one item on top of
another. To rename a folder, open it a nd touch the folder’s tit le bar to input
the new name.
Wallpaper customization
Touch Settings on the applications screen, then touch Display > Wallpaper
to customize wallpaper.
1.3.5 Volume adjustment
You can set the media, alarm and ring volume preferences by pressing the
Volume up/down key, or by touching Settings > Sound to set the volume.
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2. Applications
2.1 Camera
Touch the camera icon on the Home screen, you can use the camera
APP to take photos and videos, and then share with people, further you
can select a photo as your wallpaper.
2.1.1 Taking a picture
To take a picture, touch the camera icon on Home screen to open
camera APP, aim the lens at the subject, make necessary adjustments,
then touch or press volume key to take a photo.
2.1.2 Recording a video
To record a video, touch the camera icon on Home screen, touch
to switch to the video camera . Then touch to start recording
and touch again to stop recording. You can pause the recording by clicking
the icon in the upper right corner, click the icon to resume
Touch to
select scenes
Touch to enter
camera settings
Touch to select
special effects
Touch to switch
front/back
camera
Touch to view
picture/video
you have taken
Touch to turn
on/off HDR
Touch to take
a picture
Touch to switch between
video/panorama mode
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recording, and touch the screen to take a photo during the recording, the
video is saved automatically when ending the recording.
2.2 Photo gallery
Touch the Gallery icon on Home screen, you can view, edit, share,
delete your pictures/videos saved on your phone or memory card.
2.2.1 Photo
When viewing photos, you can view photos in a slideshow, and view photo
details. You also have options to delete, share photos, set photos as
contact photos, or set photos as wallpapers, etc.
To edit, touch a picture and select to edit. When finishing changes,
touch “SAVE” to save changes or touch to discard changes.
To share, touch a picture and select , it brings up a menu for you to
choose: Messaging, Add to Maps, Bluetooth, Gmail, Save to Drive, Upload
to Photos etc.
To delete, touch a picture and select , then touch ”OK” to delete o r
touch ”CANCEL”.
To make a slideshow, touch a picture > touch the menu , select
“Slideshow”, you can view photos in a slideshow mode.
To set picture as, touch a picture > touch the menu , select ”Set picture
as”, then you can set the picture as wallpaper or contact photo.
To see the photo details, touch a picture > touch the menu ,
select ”Details”, you c an view details such as Tit le, Time, Location, Fi le
size, Path, etc.
To print, touch a picture > touch the menu , select ”Print”, you can print
a photo via proper printer setting up.
2.2.2 Video
Similarly, when viewing video items, select a desired video, touch to
play the video. Further, touch the video, you can select or to either
share or delete the video, you can have more choices by touch the menu
, then pick an option, Slideshow, Trim, Mute, or Details for further action.
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2.3 Clock
Touch clock on Home screen, you can set alarm, clock, timer,
stopwatch, etc.
2.3.1 Setting an alarm
Touch , select “ALARM” > touch to add an alarm. When done, you
should see an alarm icon in the status bar. When the alarm goes off, you
can click SNOOZE or swipe left to snooze, or touch DISMISS or swipe
right to dismiss.
2.3.2 Setting a world clock
Touch , select “CLOCK” > touch to bring up a list of world cities,
touch the checkbox to select cities to be added, back to the clock interface
you will see those cities displayed.
2.3.3 Setting a timer
Touch , se lect “TIMER” > touch the number to e nter time, when done
touch to start the timer. If the time entered is wrong, touch to delete.
When the time is up, you can touch "STOP" to end the timer or touch "ADD
1 MIN " to add time.
2.3.4 Setting a stopwatch
Touch , select “STOPWATCH”, touch the ti me inside the circle or touch
to start. Once started, you can touch RESET to reset record, touch
“LAP” to record time, touch the time inside the circle again or touch to
pause, touch RESET to reset record, touch “SHARE” to share the record.
2.4 Sound recording
Touch on home screen to open the APP, touch to start recording,
touch to pause recording. Once done, touch to bring up you an
option to select “SA VE” or “DISCARD”. Other options can be found by
touching to display Recording list. You can replay any item on the list
by touching it. Long press any item on the list to bring up further options
for you to choose: to rename a recorded file, to share, and to
delete.
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2.5 FM radio
Touch on home screen, you can listen to music and news on FM radio.
To use the FM Radio, you have to plug in a headset which serves as the
radio antenna.
2.6 Playing music
Touch on Home screen to play music or recorded files. Note some files
which may not support the format or exceed the limit may not play properly.
Select a music file and you can control playback with following icons.
Icons
Functions
Touch to pause playback
Touch to resume playback
Touch to skip backward, or scan backward
Touch to skip forward, or scan forward
Touch to change the repeat mode
Touch to activate shuffle mode
Touch to show the current playlist
2.7 Calendar
Touch the date on home screen, you can use the calendar to add events
and manage events. To delete or edit an event you have added, touch the
event to bring up options, to edit, “Save” to save the event, to
select “Delete” and confirm when prompted.
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3. Text Input
3.1 Using on-screen keyboard
On-screen keyboard settings
Touch Settings > System > Language & input > Virtual keyboard, several
options become available for your selection. You can change the keyboard
orientation once Auto-rotate is enabled.
3.2 Text editing
To edit text:
• Touch and hold or double-tap within the text to edit.
• Drag the tabs to change the highlighted selection.
• The following options will be shown: CUT, COPY, PASTE, SHARE,
SELECT ALL.
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4. Making a Call
4.1 Wi-Fi Calling
Wi-Fi Calling allows you to make and receive phone calls and messages
over a Wi-Fi connection. Once you see the Wi-Fi Calling icon in the
Status bar, your phone is ready for Wi-Fi Calling.
Important! You must have an E911 address registered with your account
in order to use Wi-Fi Calling. You can register an E911 address via the
myMetro® Android™ app t hat is either pre-installed on your phone, or
available for download from the Google PlayTM Store. If you do not have
an Android smartphone, you can call 611 to update the address.
4.2 Placing a call
Place a call using Call by touching the Application tab from the Home
screen and select Call .
To make a regular phone call, choose from the following options:
• Enter the desired number directly into the dial pad, then touch , or
tap on the contact to place a call.
• If an error is made when typing in a phone number, you can delete the
incorrect digit(s) by touching .
• To hang up a call, touch .
Touch to
display dial
pad
Slide to access
the call history
and contact
Touch and
hold to
access the
Voice Mail
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International calling
To make an international call, you can long press to enter “+”, then
enter the international country prefix followed by the full phone number and
tap .
Emergency calling
To make an emergency call, you can dial the emergency number (911)
and touch . Dialing 911 works without a SIM card and without
requiring the PIN or password to be entered.
4.3 Answering or rejecting a call
To receive an incoming call
• Swipe the icon up to answer;
• Swipe the icon down to reject;
• Swipe the icon to the lower left corner icon to reject the call
and send a text message.
To mute the ringtone volume of an incoming call, press the Volume up or
down key.
4.4 Retrieving your call history
You can access your call history by tapping call history icon from the call
screen to view full history or tapping to select call history.
4.5 Accessibility
4.5.1 TTY (used in USA)
This phone can be used in TTY (Teletype) mode to work with standard
teletype machines. (Please turn off Wi-Fi before use.) To set up, go to >
> Settings > Accessibility > TTY mode, then select a desired mode:
• TTY Full: type and read text on the TTY machine.
• TTY HCO (Hearing Carry Over): type on the TTY machine, and to
listen to voice replies on the phone receiver.
• TTY VCO (Voice Carry Over): speak into the phone and to read text
replies on the TTY machine.
Please connect the TTY machine to the phone’s 3.5mm jack a nd refer to
your TTY machine’s guide for further information.
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4.5.2 Hearing aids (used in USA)
This phone is M4/T3 compatible for hearing aids. To set up: go to >
> Settings > Accessibility > Hearing aids.
4.5.3 RTT calling
To set this up, go to > > Settings > Accessibility > Real time text
calling Settings > RTT, then turn on the RTT Mode button. You can also
set the RTT operation mode and RTT on an outgoing call.
You may select “RTT operation mode” option which brings up either
“Visible D uring Call” or “A lways Visible” for yo u to pick, or “RTT o n an
outgoing call” option which brings up two options, “Manual” and “Auto” for
you to pick. Once done, you can click the dial icon and select
“OK“ when a pop-up message window showing up.
When “Always Visible” option is selected, t he dial icon will change to
a T-letter pattern. You can click it to enter RTT calling. On the other hand,
when “Visible During Call” option is selected, the dial icon will remain
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the same. You can click it to make a call, and as the call connection is
established, you can select “Upgrade to RTT” to enter RTT calling.
Placing an RTT call
RTT call operations are very similar to that of regular a call. Simply enter
the number and click the dial icon to make an RTT call or click dial icon,
select an entry from the call history to make a call. RTT call allows you to
send real time text simultaneously using text input window.
Touch the menu to show other
options
Text input window
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5. Contacts
You can view and create a contact list on your phone and synchronize it
with your Gmail contact list or other applications on the web or on the
phone.
5.1 Adding a contact
Touch in Contacts to create a new contact, enter the name and other
information in corresponding fields. To add more inf ormation, touch “More
fields” at t he bottom for more o ptions. When fi nished, touch “SAVE”. To
exit without saving, touch > Discard.
5.2 Importing, exporting and sharing contacts
This phone enables you to import or export contacts between phone and
SIM card.
From the Contacts screen, touch > Settings > Import/Export, select
Import contacts from SIM card or Import contacts from a .vcf file; select
Export to .vcf file or to SIM card, or Share all contacts.
Touch to enter phone number
Touch to save
Touch to change photo
Touch to select Phone or
SIM card
Touch to enter Email
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5.3 Accounts
Contacts, data and other information can be synchronized from multiple
accounts depending on the applications installed on the phone.
To add an account, you have two options: 1) from the Contacts screen,
touch > Settings > Accounts, select “Add account”; 2) from the Home
screen, touch Settings > Users & accounts, select “Add account”. Account
like Google, Exchange, etc. can be added straightforward, other accounts
will need detailed information entered such as username, password, etc.
To remove an account and delete all associated information from the
phone, touch the account you want to delete, and select Remove account,
then confirm.
Turn on/off sync & Auto-Sync
From Home screen, select Settings > Users & accounts to turn on/off
Automatically sync data.
Sync manually
To synchronize an account manually, from the Home screen select
Settings > Users & accounts, select an account, touch Account sync, touch
and select Sync.
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6. Messaging
To create, edit and receive SMS and MMS, touch the Messaging app
from Home screen.
6.1 Write a message
On the message list screen, tap the icon to write a new
text/multimedia message.
Sending a text message
Enter the mo bile phone numb er of the recipient i n the “To” bar or select
from FREQUENTS or from ALL CONTACTS. Select the “Send message”
bar to enter the message text. Long press the to insert emoticons.
When finished, tap to send the text message.
Sending a multimedia message
You can send media files (video, images, photos, audio, etc.) via MMS to
other compatible mobile phones and email addresses. An SMS will be
converted to MMS automatically when media files are attached. Follow the
same instructions as above and then tap the icon to attach a picture,
video or audio file. When finished, tap to send the multimedia
message.
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6.2 RCS Message
Touch > > Settings > Advanced message settings, you can select
desired RCS messaging configurations as the following example:
Advanced message switch,
turn it off will disable RCS
message
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6.2.1 Sending an RCS message
You can send video, images, photos, audios, etc. to other mobile phones
via RCS with options highlighted in the following figure. Note when you use
the RCS to send pictures and videos for the first time, RCS will remind you
to set the compression ratio.
Send PDF file
Send Vcalendar
Send file
Send real time recording
Send video file
Send music file
Send VCard
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7. Email
7.1 Adding an email account
You can set up Google, Outlook, Hotmail, Yahoo and other accounts with
your phone. To access this feature, slide up the home screen, then select
Gmail app from the applications. An email wizard will guide you through
the steps to set up an email account.
• Enter the email address and password of the account you want to set
up.
• Touch Next. If the account you entered is not provided by your service
provider in the phone, you will be prompted to go to the email account
settings screen to enter settings manually. Alternatively, you can touch
Manual setup to directly enter the incoming and outgoing settings for
the email account you are setting up.
• Enter the account name and display name in outgoing emails.
• To add another email account, you can touch the on the upper left
corner and select Settings. And then touch “Add account”.
7.2 Sending an email
To create and send an email, simply take the following steps.
• Touch the icon from the Inbox screen.
• Enter recipient(s) email address(es) in the “To” field.
• If needed, touch Cc/Bcc to add recipient(s) email address(es) to be
copied.
• Enter the subject and the content of the email message.
• Touch to add an attachment.
• If you do not want to send the mail right away, touch to select Save
draft or simply touch the Back key to save a draft.
• Once done touch to send.
• If you do not want to send or save the email, you can touch to select
Discard.
• To edit a signature to your emails, touch to select Settings, then
choose the account which you want to modify the signature, touch
Signature to edit.
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8. Getting Connected
To connect to the internet, you can use 4G LTE/4G/3G/2G networks or WiFi.
8.1 Connecting to the Internet
8.1.1 4G LTE/4G/3G/2G
The first time you turn on your phone with a SIM card in place, it will
automatically configure your network services: 4GLTE/4G/3G/2G. To
check the network connection in use, go to Settings > Network & Internet >
Mobile network > Advanced > Preferred network type. A new
4GLTE/4G/3G/2G network connection can be added to your phone with
the following steps:
• Select Settings > Network & Internet > Mobile network > Advanced >
Access Point Names.
• Touch to enter the required APN information.
• When finished, touch and select “save”.
To activate/deactivate data roaming
When you are traveling and are unable to connect to your carrier, you may
choose to connect/disconnect your data service. To do this, go to Settings >
Network & Internet > Mobile network, dis able/enable “Roaming”. When
data roaming is disabled, you can still connect and use Wi-Fi networks
available in your area.
8.1.2 Wi-Fi
Using Wi-Fi connection, you can connect to the internet without a SIM card.
To turn Wi-Fi on and connect to a Wi-Fi network, go to Settings > Network
& Internet > Wi-Fi, turn on/off Wi-Fi. When Wi-Fi is on, tap Wi-Fi to identify
detected Wi-Fi networks for connection. Select a Wi-Fi network to connect
to. If the network you selected is secure, you will need to enter a password
or other credentials. When finished, tap “CONNECT”.
Sometimes you may want to prevent your phone making automatic
connections to a network which you no longer wish to use. You can touch
Settings > Network & Internet > Wi-Fi, touch the name of the saved
network till a Menu bar showing up, then select Forget network.
8.2 Chrome
You can surf the Web via the Chrome browser. To access this function,
slide up the Home screen, then touch the Chrome. Touch the URL box at
the top of Chrome browser and enter your preferred web address.
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8.3 Connecting to a computer
With a USB cable, you can transfer media files and other files between
your phone storage and a computer.
When your phone is connected to a computer, a notification will be shown
on the phone. Open the Notification panel and touch transfer files, then
choose the way in which you want to transfer files in the next dialog.
Before using MTP, make sure that the driver (Windows Media Player 11
or higher version) has been installed.
To locate files you have transferred or downloaded in phone storage, from
Home screen touch File manager. All files you have downloaded are
stored in File manager where you can view media files, rename files, etc.
8.4 Sharing your phone's mobile data connection
You can share your phone's mobile data connection with a single computer
via a USB cable (USB tethering), or with up to eight devices at once by
turning your phone into a portable Wi-Fi hotspot.
For USB tethering, first make USB connection between your phone and a
computer, touch Settings > Network & Internet > Hotspot & Tethering,
activate/deactivate USB tethering, then share data connection with the
computer.
For mobile hotspot, touch Settings > Network & Internet > Hotspot &
Tethering > Wi-Fi hotspot, activate/deactivate Wi-Fi hotspot, follow
prompts to set up such as Network name and Password, then touch SAVE.
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9. Google Maps
9.1 My Location
9.1.1 Get “My Location”
Your phone has built in Google Android applications. Maps is one of these
applications. This application provides many location-based services and
features. “My Location” is one of those services but ne eds some simple
configurations. Go to Settings > Security & location > Location, turn on the
switch , then select the “Mode” of accuracy calculation, you will have
3 choices, High accuracy, Battery saving and Device only, for you to pick.
9.1.2 View “My Location”
Touch Maps from home screen to open “Google Maps” APP as shown on
the following figure, on the map touch to view “My Location”. The map
will then center on a blue dot surrounded by a blue circle. Your actual
position is within the blue circle.
You can move the map via dragging it with your finger, zoom in and out of
a map via pinching or spreading your fingers.
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9.2 Search for a location
On an opened Google map, there is a search box at the top. Touch it to
activate the search function. Enter an address, a city or a local business,
touch and your search result will appear on the map as a red pin as
shown in the following figure. You can take further actions such as
Directions, Share, or Save.
Touch to enter the search place
Touch to show more information
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9.3 Get directions
Touch from the Maps screen, enter your start location and destination,
select a transport mode to get directions which shows as a route on the
map. The following figure is an example of using driving mode. You can
touch the route to see more details, or touch Start to begin navigation.
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10. Google Play Store
Google Play Store is an online software store where you can download
and install applications and games to your Android powered phone.
From Home screen you can touch Play Store to open. The first time you
access Play Store, follow the instructions to sign in. Once in, touch
and select Help & feedback to enter the Play Store help page.
10.1 Find an application
Play Store home page provides several ways to find applications. All
applications are organized in categorized listings. It is easier to search by
category. Touch “CATEGORIES” on Play Store screen to bring up a list of
“All categories” for yo u to choose. Touching a desired category brings up
a page with associated APPs. You can thus find an APP you want. If you
know the name of an APP you look for, you can simply enter the name in
search box to find it.
Touch to search in Play Store
Slide left and right to see other
categories
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10.2 APP download and install
Once you have identified a desired APP, touching the APP icon brings you
a screen with the detailed information regarding the APP. If you decide to
install the APP , touch “I nstall” to proceed. Then you will see progress of
the downloading process, you may touch to stop downloading at any
time. W he n download is comp leted, to uc h “OPEN” to launch the
application.
Be especially cautious with applications that have access to many
functions or to a significant amount of your data. Once you accept, you are
responsible for the results of using this item on your phone.
10.3 Manage your applications
After you have installed many applications on your phone, it is important
to manage them. Play Store actually provides an effective way for you to
manage your APPs. On Play Store screen, touch and select My apps
& games, you can view all your downloaded applications and their status
as shown in the following figure. Some applications may have updated
versions and you may check relevant boxes to have them updated. For
some application you no longer use, touch the application to enter a screen
with the detailed APP information, touch Uninstall, and then touch OK to
confirm at the end.
34
11. Data Backup
Your Google account provides you a storage for you to backup your
phone's settings and other application data to Google Drive.
If you change your phone, the settings and data you've backed up can be
restored onto the new phone at the time when you sign in your Google
account.
To activate this function, touch Settings > System > Backup,
activate/deactivate Backup to Google Drive. When this function is
activated, a variety of device settings and app data are periodically saved
to Google Drive. You can deactivate this option, once done, back-up is
stopped, and any existing backups are deleted from Google Drive. Backup
data will not count towards your drive storage space limit.
35
12. Factory Reset
To perform a factory reset on your device, go to Settings > System > Reset
option > Erase all data (factory reset), then tap the RESETPHONE.
This action will erase all your personal data the from internal phone storage.
Resetting the phone wi ll not erase a ny system software updates you’ve
downloaded. If you reset the phone this way, you will be prompted to reenter the same information as when you first set up your device.
36
13. Applications & Internal Storage
13.1 Applications
Many built-in Google applications and other third-party applications are
available on your phone. With those applications, you can easily do
• Communications
• Messages or emails
• Location and navigation
• Download more applications
13.2 Internal phone storage
Touch Settings > Storage to display the amount of internal phone storage
used by the operating system, its components, applications (including
those you downloaded), permanent and temporary data etc.
37
14. Safety and Use
SAR (specific absorption rate)
Cell phone radiation level is measured by the Specific Absorption Rate
(SAR). The SAR rating is used to estimate the maximum rate of RF energy
absorption by a use r’s head and body when using the phone. In the United
States, the Federal Communications Commission (FCC) sets the
exposure limit for the general public to be an SAR level of 1.6 watts per
kilogram (1.6 W/kg). For typical body-worn operation, a safe distance of
0.39 inches (10 mm) between the user’s body and the bac k of the phone
should be kept to comply with FCC RF exposure requirements. SAR is
measured for placement of the phone next to the head and on the body.
This phone has been tested to meet national SAR limits and granted FCC
certification with the actual tested results of a Body SAR of 1.39 W/kg and
Head SAR of 0.77 W/kg.”
FCC RF exposure and RF signal
In August 1996, the Federal Communications Commission (FCC) of the
United States with its action in Report and Order FCC 96-326 adopted an
updated safety standard for human exposure to radio frequency
electromagnetic energy emitted by FCC regulated transmitters. Those
guidelines are consistent with the safety standard previously set by both
U.S. and international standards bodies. The design of this phone
complies with the FCC guidelines and these international standards.
This phone has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in
a residential installation. It generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If it does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Body-worn operation
This device was tested for typical body-worn operations with the back of
the phone kept 0.39 inches (10mm) between the user’s body and the back
of the phone. To maintain FCC RF exposure compliance requirements,
use only belt-clips, holsters or similar accessories that maintain 0.39
inches separation distance between the user's body and the back of the
38
phone. The use of belt-clips, and similar accessories should not contain
metallic components holsters in its assembly. The use of accessories that
do not satisfy these requirements may not comply with FCC RF exposure
requirements and should be avoided.
FCC hearing-aid compatibility (HAC)
When wireless devices are used near hearing devices (such as hearing
aids and cochlear implants), users may detect a buzzing, humming, or
whining noise. Some hearing devices are more immune than others to this
interference, and wireless devices also vary in the amount of interference
that they generate. To comply with FCC HAC requirements, the wireless
telephone industry has developed ratings to assist hearing device users in
finding wireless devices that may be compatible with their hearing devices.
Not all wireless devices have been rated. Wireless devices that are rated
will have the rating displayed on the box together with other relevant
approval markings.
The ratings are not guaranteed. Results will vary depending on the user’s
hearing device and hearing loss. If your hearing device is vulnerable to
interference, you may not be able to use a rated wireless device
successfully. Consulting with your hearing health professional and testing
the wireless device with your hearing device is the best way to evaluate it
for your personal needs.
This phone has been tested and rated for use with hearing aids for some
of the wireless technologies that the smartphone uses. However, other
wireless technologies may be used in this smartphone that have not been
tested for use with hearing aids. It is important to try the different features
of your smartphone thoroughly and in different locations to determine if
you hear any interfering noise when using this smartphone with your
hearing aid or cochlear implant. Consult your wireless service provider
about its return and exchange policies, and for information about hearing
aid compatibility.
Hearing aid compatibility rating for this phone: M4/T3.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely
to generate less interference to hearing devices than wireless devices that
are not labeled. M4 is the better or higher of the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely
to be more usable with hearing devices than unrated wireless devices. T4
is the better or higher of the two ratings.
This phone has been tested and rated for use with hearing aids for some
of the wireless technologies that it uses.
For more information about the actions that the FCC has taken with regard
to hearing aid compatibility with wireless devices and other steps that the
39
FCC has taken to ensure that individuals with disabilities have access to
telecommunications services, visit www.fcc.gov/cgb/dro.
a. Section 20.19(f)(1): an explanation of the ANSI C63.19 rating system.
b. Section 20.91(f)(3): disclosure statement for HAC-rated handsets
operating over the GSM air interface in the 1900 MHz band with a userselectable mode or a special mode necessary to meet the hearing aid
compatibility standard for reducing the power under the provisions of
Section 20.19(c)(1).
Hearing care
Prolonged exposure to loud sounds (including music) is the most common
cause of preventable hearing loss. Some scientific research suggests that
using portable audio devices, such as portable music players and cellular
telephones, at high volume settings for long durations may lead to
permanent noise-induced hearing loss. This includes the use of
headphones (including headsets, ear buds and Bluetooth® or other
wireless devices). Exposure to very loud sound has also been associated
in some studies with tinnitus (a ringing in the ear), hypersensitivity to sound
and distorted hearing. Individual susceptibility to noise-induced hearing
loss and other potential hearing problems varies. The amount of sound
produced by a portable audio device varies depending on the nature of the
sound, the device, the device settings and the headphones. You should
follow some common-sense recommendations when using any portable
audio device:
• Set the volume in a quiet environment and select the lowest volume at
which you can hear adequately
• When use headphones, turn the volume down if you cannot hear the
speaking near you or if the person sitting next to you can hear what
you are listening to.
• Do not turn the volume up to block out noisy surroundings. If you
choose to listen to your portable device in a noisy environment, use
noise-cancelling headphones to block out background environmental
noise.
• Limit the amount of time you listen. As the volume increases, less time
is required before your hearing could be affected.
• Avoid using headphones after exposure to extremely loud noises, such
as concerts, that may cause temporary hearing loss. Temporary
hearing loss might cause unsafe volumes to sound normal.
• Do not listen at any volume that causes you discomfort. If your
experience ringing in your ears, hear muffled speech or experience
any temporary hearing difficulty after listening to your portable audio
device, discontinue use and consult with your doctor.
Antenna care
Use only the supplied antenna. Unauthorized antennas, modifications, or
attachments could impair call quality, damage the phone, or result in
40
violation of FCC regulations. Do not use the phone with a damaged
antenna.
Driving
Talking on the phone while driving is extremely dangerous and is illegal in
some states. Remember, safety comes first. Check the laws and
regulations on the use of phones in the areas where you drive. Always
obey them.
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of six (6”) inches be maintained between a handheld
mobile phone and a pacemaker to avoid potential interference with the
pacemaker. Persons with pacemakers
• Always keep the phone more than six inches from your pacemaker
when the phone is turned on.
• Don't carry the phone in a breast pocket.
• Use the phone on the opposite side of your body from a pacemaker to
minimize the possible interference with the pacemaker.
• If you have any reason to suspect that interference is taking place, turn
your phone off immediately.
Hearing aids
Some digital mobile phones may interfere with some hearing aids. In the
event of such interference, you may need to consult your service provider
(or call the customer service line to discuss alternatives).
Medical devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if they are adequately shielded from external RF
energy. Your physician may be able to assist you in obtaining this
information. Turn your phone off in healthcare facilities when any
regulations posted in these areas instruct you to do so. Hospitals or
healthcare facilities may be using equipment that could be sensitive to
external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer or its
representative regarding your vehicle. You should also consult the
manufacturer of any equipment that has been added to your vehicle.
Posted facilities
Turn your phone off where posted notices so require.
Aircraft
FCC regulations prohibit using your phone while in the air. Turn your phone
off before boarding an aircraft.
41
Blasting areas
To avoid interfering with blasting operations, turn your phone off when in
a “b lasting area” or i n areas posted: “Turn off two -way radio.” Obey all
signs and instructions.
Potentially explosive atmospheres
Turn your phone off when in any area with a potentially explosive
atmosphere and obey all signs and instructions. Sparks in such areas
could cause an explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always,
clearly marked. They include fueling areas such as gas stations; below
deck on boats; fuel or chemical transfer or storage facilities; vehicles using
liquefied petroleum gas (such as propane or butane); areas where the air
contains chemicals or particles, such as grain, dust, or metal powders; and
any other area where you would normally be advised to turn off your
vehicle’s engine.
Battery care
a) Do not disassemble or open crush, bend or deform, puncture or shred.
b) Do not modify or remanufacture, attempt to insert foreign objects into
the battery, immerse or expose to water or other liquids, expose to fire,
explosion or other hazard materials.
c) Only use the battery for the system for which it is specified.
d) Only use the battery with a charging system that has been qualified
with the system per CTIA Certification Requirements for Battery
System Compliance to IEEE1725. Use of an unqualified battery or
charger may present a risk of fire, explosion,
leakage, or other hazards.
e) Do not short circuit a battery or allow metallic conductive objects to
contact battery terminals.
f) Replace the battery only with another battery that has been qualified
with the system per this standard, IEEE-STD-1725. Use of an
unqualified battery may present a risk of fire, explosion, leakage or
other hazards. Only authorized service providers shall replace battery.
(If the battery is non-user replaceable).
g) Promptly dispose of used batteries in accordance with local regulations.
h) Battery usage by children should be supervised.
i) Avoid dropping the phone or battery. If the phone or battery is dropped,
especially on a hard surface, and the user suspects damage, take it to
a service center for inspection.
j) Improper battery use may result in a fire, explosion or other hazards.
FDA consumer update
The US Food a nd Drug Administration’s Ce nter f or Devices a nd
Radiological Health Consumer Update on Mobile Phones:
1. Do mobile phones pose a health hazard?
The available scientific evidence does not show that any health problems
are associated with using mobile phones. There is no proof, that mobile
phones are absolutely safe. They also emit very low levels of RF when in
42
the idle mode. Whereas high levels of RF can produce health effects (by
heating tissue), exposure to low level RF that does not produce heating
effects causes no known adverse health effects. Many studies of low-level
RF exposures have not found any biological effects. Some studies have
suggested that some biological effects may occur, but such findings have
not been confirmed by additional research. In some cases, other
researchers have had difficulty in reproducing those studies, or in
determining the reasons for inconsistent results.
2. What is FDA’s role concerning the safety of mobile phones?
Under the law, FDA does not review the safety of radiation-emitting
consumer products such as mobile phones before they can be sold, as it
does with new drugs or medical devices. However, the agency has
authority to take actions if mobile phones are shown to emit radiofrequency
energy (RF) at a level that is hazardous to the user. In such a case, FDA
could require the manufacturers of mobile phones to notify users of the
health hazard and to repair replace or recall the phones so that the hazard
no longer exists. Although the existing scientific data do not justify FDA
regulatory actions, FDA has urged the mobile phone industry to take a
number of steps, including the following:
• Support needed research into possible biological effects of RF of the
type emitted by mobile phones.
• Design mobile phones in a way that minimizes any RF exposure to the
user that not necessary for device function.
• Cooperate in providing users of mobile phones with the best possible
information on possible effects of mobile phone use on human health.
FDA belongs to an interagency working group of the federal agencies that
have responsibility for different aspects of RF safety to ensure coordinated
efforts at the federal level. The following agencies belong to this working
group:
• National Institute for Occupational Safety and Health
• Environmental Protection Agency
• Federal Communications Commission
• Occupational Safety and Health Administration
• National Telecommunication and Information Administration
The National Institutes of Health participates in some inter-agency working
group activities, as well. FDA shares regulatory responsibilities for mobile
phones with the Federal Communications Commission (FCC). All phones
that are sold in the United States must comply with FCC safety guidelines
that limit RF exposure. FCC relies on FDA and other health agencies for
safety questions about mobile phones. FCC also regulates the base
stations that the mobile phone networks rely upon. While these base
stations operate at higher power than do the mobile phones themselves,
the RF exposures that people get from these base stations are typically
thousands of times lower than those they can get from mobile phones.
43
Base stations are thus not the subject of the safety questions discussed in
this document.
3. What kinds of phones are the subjects of this update?
The term “mobile phone” refers here to hand-held mobile phones with built-
in antennas, often called “cell,” “mobile,” or “PCS” phones. These types of
mobile phones can expose the user to measurable radiofrequency energy
(RF) because of the short distance between the phone and the user's head.
These RF exposures are limited by Federal Communications Commission
safety guidelines that were developed with the advice of FDA and other
federal health and safety agencies. When the phone is located at greater
distances from the user, the exposure to RF is drastically lower because a
person’s RF exposure decreases rapidly with increasing distance from the
source. The so-called “co rdless p hones,” which have a base unit
connected to the telephone wiring in a house, typically operate at far lower
power levels, and thus produce RF exposures far below the FCC safety
limits.
4. What are the results of the research done already?
The research done thus far has produced conflicting results, and many
studies have suffered from flaws in their research methods. Animal
experiments investigating the effects of radiofrequency energy (RF)
exposures characteristic of mobile phones have yielded conflicting results
that often cannot be repeated in other laboratories.
A few animal studies, however, have suggested that low levels of RF could
accelerate the development of cancer in laboratory animals. However,
many of the studies that showed increased tumor development used
animals that had been genetically engineered or treated with cancercausing chemicals so as to be predisposed to develop cancer in the
absence of RF exposure. Other studies exposed the animals to RF for up
to 22 hours per day. These conditions are not similar to the conditions
under which peop le use mobile phones, so we do n’t know with ce rtainty
what the results
of such studies mean for human health. Three large epidemiology studies
have been published since December 2000. Between them, the studies
investigated any possible association between the use of mobile phones
and primary brain cancer, glioma, meningioma, or acoustic neuroma,
tumors of the brain or salivary gland, leukemia, or other cancers. None of
the studies demonstrated the existence of any harmful health effects from
mobile phone RF exposures. However, none of the studies can answer
questions about long-term exposures, since the average period of phone
use in these studies was around three years.
5. What research is needed to decide whether RF exposure from
mobile phones poses a health risk?
A combination of laboratory studies and epidemiological studies of people
actually using mobile phones would provide some of the data that are
needed. Lifetime animal exposure studies could be completed in a few
44
years. However, very large numbers of animals would be needed to
provide reliable proof of a cancer promoting effect if one exists.
Epidemiological studies can provide data that is directly applicable to
human populations, but 10 or more years’ follow-up may be needed to
provide answers about some health effects, such as cancer. This is
because the interval between the time of exposure to a cancer-causing
agent and the time tumors develop, if they do, may be many, many years.
The interpretation of epidemiological studies is hampered by difficulties in
measuring actual RF exposure during day-to-day use of mobile phones.
Many factors affect this measurement, such as the angle at which the
phone is held, or which model of phone is used
6. What is FDA doing to find out more about the possible health
effects of mobile phone RF?
FDA is working with the U.S. National Toxicology Program and with groups
of investigators around the world to ensure that high priority animal studies
are conducted to address important questions about the effects of
exposure to radiofrequency energy (RF). FDA has been a leading
participant in the World Health Organization International Electromagnetic
Fields (EMF) Project since its inception in 1996. An influential result of this
work has been the development of a detailed agenda of research needs
that has driven the establishment of new research programs around the
world. The Project has also helped develop a series of public information
documents on EMF issues. FDA and the Cellular Telecommunications &
Internet Association (CTIA) have a formal Cooperative Research and
Development Agreement (CRADA) to do research on mobile phone safety.
FDA provides the scientific oversight, obtaining input from experts in
government, industry, and academic organizations. CTIA-funded research
is conducted through contracts to independent investigators. The initial
research will include both laboratory studies and studies of mobile phone
users. The CRADA will also include a broad assessment of additional
research needs in the context of the latest research developments around
the world.
7. How can I find out how much radiofrequency energy exposure I
can get by using my mobile phone?
All phones sold in the United States must comply with Federal
Communications Commission (FCC) guidelines that limit radiofrequency
energy (RF) exposures. FCC established these guidelines in consultation
with FDA and the other federal health and safety agencies. The FCC limit
for RF exposure from wireless telephones is set at a Specific Absorption
Rate (SAR) of 1.6 watts per kilogram (1.6 W/kg). The FCC limit is
consistent with the safety standards developed by the Institute of Electrical
and Electronic Engineering (IEEE) and the National Council on Radiation
Protection and Measurement. The exposure limit takes into consideration
the body’s ability to remove heat from the tissues that absorb energy from
the mobile phone and is set well below levels known to have effects.
Manufacturers of mobile phones must report the RF exposure level for
each model of phone to the FCC. The FCC website (http://www.fda.gov
45
(under “c” in the subject index, select Cell Phones > Research)) gives
directions for locating the FCC identification number on your phone so you
can find your phone’s RF exposure level in the online listing.
8. What has FDA done to measure the radiofrequency energy
coming from mobile phones?
The Institute of Electrical and Electronic Engineers (IEEE) is developing a
technical standard for measuring the radiofrequency energy (RF)
exposure from mobile phones and other wireless handsets with the
participation and leadership of FDA scientists and engineers. The standard,
“Recommended Practice f or Determining the Spatial-Peak Specific
Absorption Rate (SAR) in the Human Body Due to Wireless
Communications Devices: Experimental T echniques,” sets forth the first
consistent test methodology for measuring the rate at which RF is
deposited in the heads of mobile phone users. The test method uses a
tissue-simulating model of the human head. Standardized SAR test
methodology is expected to greatly improve the consistency of
measurements made by different laboratories on the same phone. SAR is
the measurement of the amount of energy absorbed in tissue, either by
the whole body or a small part of the body. It is measured in watts/kg (or
milliwatts/g) of matter. This measurement is used to determine whether a
mobile phone complies with safety guidelines.
9. What steps can I take to reduce my exposure to radiofrequency
energy from my mobile phone?
If there is a risk from these products, and at this point we do not know that
there is, it is probably very small. But if you are concerned about avoiding
even potential risks, you can take a few simple steps to minimize your
exposure to radiofrequency energy (RF). Since time is a key factor in how
much exposure a person receives, reducing the amount of time spent
using a mobile phone will reduce RF exposure.
If you must conduct extended conversations by mobile phone every day
you could place more distance between your body and the source of RF.
since the exposure level drops off dramatically with distance.
For example, you could use a headset and carry the mobile phone away
from your body or use a mobile phone connected to a remote antenna.
Again, the scientific data do not demonstrate that mobile phones are
harmful. But if you are concerned about the RF exposure from these
products, you can use measures like those described above to reduce
your RF exposure from mobile phone use.
10. What about children using mobile phones?
Scientific evidence does not show a danger to users of mobile phones,
including children and teenagers. If you want to take steps to lower
exposure to radiofrequency energy (RF), the measures described above
would apply to children and teenagers using mobile phones. Reducing the
time of mobile phone use and increasing the distance between the user
and the RF source will reduce RF exposure. Some groups sponsored by
46
other national governments have advised that children be discouraged
from using mobile phones at all. For example, the government in the
United Kingdom distributed leaflets containing such a recommendation in
December 2000. They noted that no evidence exists that using a mobile
phone causes brain tumors or other ill effects. Their recommendation to
limit mobile phone use by children was strictly precautionary; it was not
based on scientific evidence that any health hazard exists.
11. What about mobile phone interference with medical equipment?
Radiofrequency energy (RF) from mobile phones can interact with some
electronic devices. For this reason, FDA helped develop a detailed test
method to measure electromagnetic interference (EMI) of implanted
cardiac pacemakers and defibrillators from wireless telephones. This test
method is now part of a standard sponsored by the Association for the
Advancement of Medical instrumentation (AAMI). The final draft, a joint
effort by FDA, medical device manufacturers, and many other groups, was
completed in late 2000. This standard will allow manufacturers to ensure
that cardiac pacemakers and defibrillators are safe from mobile phone EMI.
FDA has tested hearing aids for interference from handheld mobile phones
and helped develop a voluntary standard sponsored by the Institute of
Electrical and Electronic Engineers (IEEE). This standard specifies test
methods and performance requirements for hearing aids and mobile
phones so that that no interference occurs when a person uses a
“compatible” phone and a “compatible” hearing aid at the same time. This
standard was approved by the IEEE in 2000. FDA continues to monitor the
use of mobile phones for possible interactions with other medical devices.
Should harmful interference be found to occur, FDA will conduct testing to
assess the interference and work to resolve the problem.
12. Where can I find additional information?
For additional information, please refer to the following resources:
• FDA web page on mobile phones (https://www.fda.gov/radiation-
emittingproducts/radiationemittingproductsandprocedures/homebusinessand
entertainment/cellphones/default.htm)
• Federal Communications Commission (FCC) RF Safety Program
(https://www.fcc.gov/general/radio-frequency-safety-0)
• International Commission on Non-ionizing Radiation Protection
(https://www.icnirp.org/)
• World Health Organization (WHO) International EMF Project
(http://www.who.int/peh-emf/en/)
• National Radiological Protection Board (UK)
(http://www.hpa.org.uk/radiation)
47
15. General information
Website
As our valuable customers, you can find information about our company
and products on our website at: www.foxxdevelopment.com. In addition, a
detailed User Manual is also available on our website along with
“Frequently A sked Questions” about this device. Please co ntact us by
email with any questions or comments you may have.
Protection against theft
Your mobile phone is identified by an IMEI (mobile phone serial number)
shown on the packaging label and in the product memory. We recommend
that you note the number the first time you use your mobile phone by
entering*#06# and keep it in a safe place. It may be requested by the police
or your operator if your mobile phone is stolen.
Disclaimer
There may be certain differences between the user manual description
and the operation of mobile phone, depending on the software release of
your mobile phone or specific operator services.
Licenses
Google, Android, Google Play and other marks are trademarks of Google
LLC.
48
16. One Year Limited Warranty
Foxx Development Inc warrants to the original retail purchaser of this
wireless device that should this product or part thereof during normal
consumer usage and condition be proven to be defective in material or
workmanship that results in product failure within the first twelve months
from the date of purchase as shown on your original sales receipt from an
authorized sales agent. Such defect(s) will be repaired or replaced (with
new or rebuilt parts) at the company’s optio n without charge for parts or
labor directly related to the defect(s). Batteries, power adapters, and other
accessories sold as in box items are also warranted against defects and
workmanship that results in product failure within the first twelve months
period from the date of purchase. This warranty extends to products
purchased and sold within the United States.
The limited warranty for your mobile phone will be voided if any of the
following conditions occur.
• Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area
where your phone is used.
• Connection to any equipment not supplied or not recommended by
Foxx Development Inc.
• Modification or repair performed by individuals not authorized by Foxx
Development Inc or its affiliates.
• Changes to the device operating system by the user or third-party
Applications.
• Acts of god such as inclement weather, lightning, power surges, fire,
humidity, infiltration of liquids or foods, chemical products, download
of files, crash, high voltage, corrosion, oxidation.
• Removal or altering of the mobile phone’s event labels or serial
numbers (IMEI).
• Damage from exposure to water or other liquids, moisture, humidity,
excessive temperatures or extreme environmental conditions, sand,
excess dust and any condition outside the operating guidelines.
• Rooted devices.
• Damage as result of physical abuse regardless of cause.
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty, or the mandatory warranty provided by
your jurisdiction. In no event shall Foxx Development Inc. or any of its
affiliates be liable for incidental or consequential damages of any nature
whatsoever, including but not limited to commercial loss, to the full extent
those damages can be disclaimed by law. Some states do not allow the
exclusion or limitation of incidental or consequential damages, or limitation
of the duration of implied warranties, so the preceding limitations or
exclusions may not apply to you.
49
For support, please visit http://www.foxxdevelopment.com. We have
placed some self-help tools that may help you to isolate the problem and
eliminate the need to send your mobile phone in for service. In the case
that your wireless device is no longer covered by this limited warranty due
to time or condition, you may utilize our out of warranty repair options.
50
17. Troubleshooting
Before contacting the service center, please refer to the following
instructions:
• Charge your phone battery fully for optimal operation.
• Avoid storing large amounts of data in your phone as this may affect
its performance.
• Use factory data reset and the upgrade tool to perform phone
formatting or software upgrading. All users’ phone data will be lost
permanently.
• Back up the phone data and profile before formatting and upgrading.
Frequently asked questions:
My phone is frozen or cannot be switched on
• Check the battery power level, charge for at least 20 minutes.
• If it still does not work, please long press the Power key.
My phone turns off by itself
• Check that your screen is locked when you are not using your phone,
and make sure the Power key is not mis-contacted due to unlocked
screen.
• Check the battery charge level.
My phone does not charge properly
• Make sure that your battery is not completely discharged; if the battery
power is low for a long time, it may take up to 20 minutes for the battery
charger to display on the screen.
• Make sure charging is carried out under normal conditions (0°C (32°F)
to +40°C (104°F)).
• When abroad, check that the voltage input is compatible.
My phone has not responded for several minutes
Restart your phone by pressing and holding the Power key.
My phone cannot connect to a network or “No service” is displayed
• Try connecting from another location.
• Verify the network coverage with your service provider.
• Check with your service provider that your SIM card is valid.
• Try selecting the available network(s) manually.
• Try connecting at a later time, the network may be overloaded.
51
My phone cannot connect to the Internet
• Check that the IMEI number (press *#06#) is the same as the one
printed on your warranty card or box.
• Make sure that the internet access service of your SIM card is available.
• Check your phone internet connecting settings.
• Make sure you are in a place that has network coverage.
• Try connecting at a later time or another location.
Unable to make outgoing calls
• Make sure you have dialed a valid number and touched the call icon.
• For international calls, you need to enter: country code (+52 for Mexico
for instance), area code, plus the phone number. Note each country
has a unique country code which you can find from a phone book or
online. When you finish entering a country code, the code will be
displayed in a bracket.
• Make sure your phone is connected to a network, and the network is
not overloaded or unavailable.
• Check your subscription status with your service provider (credit, SIM
card valid, etc.).
• Make sure you have not barred outgoing calls.
• Make sure that your phone is not in airplane mode.
Unable to receive incoming calls
• Make sure your phone is switched on and connected to a network
(check for overloaded or unavailable network).
• Check your subscription status with your service provider (credit, SIM
card valid, etc.).
• Make sure you have not forwarded incoming calls.
• Make sure that you have not blocked calls from the number trying to
reach you.
• Make sure that your phone is not in airplane mode.
The caller’s name/number does not appear when a call is received
• Check that you have subscribed to this service with your service
provider.
• Your caller has concealed his/her name or number.
I cannot find my contacts
• Your phone has a built in application for you to manage your contacts.
The associated icon is “Contacts”. You can access it via touching the
icon from the Home screen directly or through touching dial icon. The
first time when you access it, you may not see any information on your
personal contacts. You can touch the add icon to enter your contacts
one by one, or you can transfer your contacts stored in your SIM card
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into your phone or transfer your contacts from a file into your phone.
To transfer contacts, follow the below procedures.
• Check the phone screen and make sure no SIM card related warning
is shown.
• If a no SIM card warning is seen, insert your SIM card or check if your
SIM card is properly inserted.
• Touch “Contacts” from the Home screen, touch the menu and se lect
“Settings”, then select “Import” which gives you an optio n to import all
contacts stored in the SIM card to your phone.
• Touch “Contacts” from the Home screen, touch the menu and se lect
“Settings”, then select “Import” which gives you an optio n to import all
contacts from a .vcf file to your phone by following pop up instructions.
Low or poor sound quality
• You can adjust the volume during a call by pressing the Volume
Up/Down key.
• Check the network strength.
• Make sure that the receiver, connector or speaker on your phone is
clean and free from obstructions.
I am unable to use the features described in the manual
• Check with your service provider to make sure that your subscription
includes this service.
• Make sure this feature does not require a Relate accessory.
When I select a number from my contacts, the number cannot be dialed
• Make sure that you have correctly entered the number in your contact.
• Make sure that you have selected the country prefix when calling a
foreign country.
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete some files
or save the files in the phone contacts.
My callers are unable to leave messages on my voicemail
• Contact your service provider to check service availability.
I cannot access my voicemail
• Make sure your service provider's voicemail number is correctly
entered in "Voicemail number".
• Try later if the network is busy.
I am unable to send and receive MMS (Multimedia Messaging)
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• Check your phone memory availability as it might be full.
• Contact your service provider to check service availability and check
MMS parameters.
• Verify the service center number or your MMS profile with your provider.
• The service center may be busy, try again later.
Invalid SIM card
• Make sure the SIM card has been correct ly inserted (see “Inserting or
removing the SIM card”).
• Make sure the chip on your SIM card is not damaged.
• Make sure the service of your SIM card is available.
SIM card PIN locked
• Contact your service provider to obtain the PUK code (Personal
Unblocking Key).
I am unable to connect my phone to my computer
• Check that your USB driver is installed properly.
• Check that you have marked the checkbox of USB debugging in USB
connection options.
• Make sure that you are using the right USB cable from the box.
I am unable to download new files
• Make sure there is sufficient phone memory for your download.
• Check to make sure your plan or device has data. If needed contact
your provider for information about your plan.
The phone cannot be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible to other
users.
• Make sure that the two phones are within Bluetooth detection range.
How to make your battery last longer
• Be sure to allow your device to charge to 100%.
• After a partial charge, the battery level indicator may not be exact. Wait
for at least 20 minutes after removing the charger to obtain an exact
indication.
• Check the box labeled "Auto" when pulling down the status bar from
the top of the screen to automatically adjust screen brightness.
• Exit background-running applications if they are not being used for a
long time.
• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
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The phone will become warm following prolonged calls, game playing, and
internet surfing or running other applications.
• This heating is a normal consequence of the CPU handling excessive
data. Ending above actions will make your phone return to normal
temperatures.
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