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Model: FI8620
Outdoor Dome Network Camera
10X OPTICAL ZOOM & REMOTE
PAN / TILT ROTATE
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Table of Contents
1 Overviews .......................................................................................................................................................... 2
1.1 Key Features .............................................................................................................................................. 3
1.2 Read Before Use ........................................................................................................................................ 3
1.3 Packing Contents ....................................................................................................................................... 3
1.4 Physical Description ................................................................................................................................... 4
2 Surveillance Software GUI ................................................................................................................................ 6
2.1 Login Window ............................................................................................................................................. 6
2.2 Surveillance Window .................................................................................................................................. 9
3 Advanced Camera Settings ............................................................................................................................ 16
3.1 Device Information .................................................................................................................................... 16
3.2 Date & Time Settings ................................................................................................................................ 17
3.3 User Settings ............................................................................................................................................ 19
3.4 Basic Network Settings ............................................................................................................................ 20
3.5 Remote Access ......................................................................................................................................... 25
3.6 Email Settings ........................................................................................................................................... 31
3.7 FTP Settings ............................................................................................................................................. 32
3.8 Auto Capture ............................................................................................................................................. 33
3.9 Terminal .................................................................................................................................................... 34
3.10 Motion Detection ..................................................................................................................................... 34
3.11 Alarm ....................................................................................................................................................... 39
3.12 Schedule ................................................................................................................................................. 40
3.13 Video ....................................................................................................................................................... 41
3.14 Image Settings ........................................................................................................................................ 43
3.15 Initialize ................................................................................................................................................... 44
3.16 Back ........................................................................................................................................................ 44
4 Other Settings ................................................................................................................................................. 45
Use Mobile to login ......................................................................................................................................... 45
5 APPENDIX ...................................................................................................................................................... 46
5.1 Frequently Asked Questions .................................................................................................................... 46
5.2 Default Parameters ................................................................................................................................... 53
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5.3 Specifications ............................................................................................................................................ 54
6 OBTAINING TECHNICAL SUPPORT ............................................................................................................ 55
11 OOvveerrvviieewwss
IPCAM is an integrated wired IP Camera solution. It combines a high quality digital video camera
with network connectivity and a powerful web server on your desktop from anywhere on your
local network or over the internet.
FI8620 supports the industry-standard H.264 compression technology, drastically reducing file
sizes and conserving valuable network bandwidth. With flexible 360-degree pan,90-degree tilt
and 10X optical zoom, IPCAM gives users more comprehensive control over a monitored site.
The IPCAM is based on the TCP/IP standard. There is a WEB server inside which could support
Internet Explore. Therefore the management and maintenance of your device is simplified by
using the network to achieve the remote configuration, start-up and to upgrade the firmware.
The camera is designed for outdoor surveillance applications such as supermarket, bank and
school. Controlling the IPCAM and managing images are simplified by using the provided web
interface across the network connectivity.
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11..11 KKeeyy FFeeaattuurreess
Standard H.264 video compression algorithm to satisfy the transmission of high definition
video in narrow bandwidth network
Network self-adapting function: adjust stream and encoding frame rate automatically
according to network bandwidth
Supports IE/Firefox/Google/Safari browser or any other standard browsers
Supports 10X optical zoom
Pan 360 degree, tilt 90 degree
Supports mobile watch
Supports dual-stream
Supports RTSP port
Embedded FOSCAM DDNS(dynamic domain name service) Service
Supports remote viewing & record from anywhere anytime
Supporting Third Party Domain name
Multi-level users management with password protection
Embedded Web Server for users to visit by IE
Motion detection alert via email or upload image to FTP
Supports multiple network protocols: HTTP /TCP /IP /UDP /FTP /DHCP /DDNS /UPNP /
RTSP
Providing CMS software to manage or monitor multiple cameras
11..22 RReeaadd BBeeffoorree UUssee
Please first verify that all contents received are complete according to the Package Contents
listed below. Before the Network Camera is installed, please carefully read and follow the
instructions in the Quick Installation Guide to avoid damage due to faulty assembly and
installation. This also ensures the product is used properly as intended.
11..33 PPaacckkiinngg CCoonntteenntts
s
● IPCAM×1
● CD×1
● DC Power Supply×1
● Quick Installation Guide×1
● Mounting bracket×1(option)
● Warranty Card×1
● Network Cable×1
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11..44 PPhhyyssiiccaall DDeessccrriippttiioonn
Front Panel
Figure 1.1
The camera lens has variable optical zoom. The biggest optical zoom time is 10 times. With this
function you can see farther and clearer.
Interface
Figure 1.2
1） Power Interface: Connect the external power adapter, request for 12V/2A power.
2） Reset button : Press and hold on the reset button for 10 seconds. Releasing the reset
button, the password will back to the factory default administrator password. The default
administrator username and password are all admin. You must power on the camera before
reset.
3） LAN: 10/100M adaptive Ethernet interface. Through this interface, IPCAM can be connected
with various network devices, such as hub, router, etc.
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Bottom View
There are up to two labels located on the body of the camera; this is an important feature of
original Foscam cameras. If your camera does not have labels as shown in Figure 1.3 ,it may be
a clone one. Cloned Foscam cameras can not use original firmware and are not eligible for
warranty or technical services.
Figure 1.3
S/N of FOSCAM
MAC address of wired
connection
FOSCAM DDNS Service
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22 SSuurrvveeiillllaannccee SSooffttwwaarree GGUUII
Please refer to the Quick Installation Guide if you install the camera at first time. After finishing
quick installation, you can take time to learn the operation of the software.
22..11 LLooggiinn WWiinnddooww
Figure 2.1
Please check the login window above, it was divided to 5 sections from no. 1 to 5.
Section1 Select Language
FOSCAM camera supports up to multi-languages, such as English, Spanish, Deutsch and so on.
You can select the language you need via click on the select language bar to switch.
Section2 Video View Login Button
For PC, please select the login button under Video View.
Section3 Mobile View Login Button
If you are using the Mobile to access the camera, here you need to select Mobile View login
button.
1
2 3 4 5
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Section4 Download ActiveX
For IE users, the ActiveX have been embedded in the IP Camera Tool, so if you have installed
the IP Camera Tool, you need not download again. If you use Firefox, Google Chrome, Safari or
others, you should download and install QuickTime Player as the ActiveX from other website.
For remote IE users, first time you use the IPCAM, you may need download and install the
ActiveX. (Please read chapter 5.1 in Appendix about how to download and install the ActiveX).
Section5 Attention
For better viewing, here we suggest using 1024*768 screen resolution.
Click the PC login button under Video View, you will see the video window:
For Internet Explorer
Figure 2.2
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If you could not view living video after running the ActiveX, only a red cross in the center
of the video or just a black screen. Please change another port number to try.
Make sure all firewall or antivirus software on your computer does not block the active download
and installation. If you are unable to run the ActiveX control, try shutting down the firewall or
antivirus program.
For Firefox, Google Chrome and Safari
Install the Quick Time Player and fill in user name and password then login, you will see the
living video.
Figure 2.3
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2.2 Surveillance Window
Select the PC login mode and you will enter the surveillance window.
Figure 2.4
For Visitor / For Operator / For Administrator
Camera supports three-level users management: admin, user and guest.
The default “admin” username and password are all “admin”, the default “user” username and
password are all “user”, and the default “guest” username and password are all “guest”. For first
using, please go to For Administrator-> User Settings panel to change the password and
against illegal access.
Different users have different permissions. Admin user has the highest authority. He can do any
settings. User account can do settings below For Visitor and For Operator. Guest account can
do settings below For Visitor.
1 2 3 5 6
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Section1 View
The resolution contains D1(720*576), CIF(352*288), QCIF(176*144) and Auto. You can choose
First Stream or Second Stream to adjust the view window.
Note: When the network bandwidth is bad, you’d better select Second Stream and the video will
be more fluency.
Section2 Capture/Record/Playback/Set Path Buttons
Capture: Click this icon, the current living picture will be stored to a predetermined path.
The default storage path is D disk. You can click this button to change the storage path.
Record: Click the icon. The camera will begin recording and store the recorded file to the
folder you set. And the status column will display REC when recording. Click again it will stop
recording. The default storage path is D disk. You can click this button to change the
storage path.
Figure 2.5
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Playback: Click the button, it will pop up a player. And you can see the videos you have
stored in your computer.
Figure 2.6
Set Path: Set the storage path of photos and videos. The default storage path is D disk.
Note: These buttons are controlled by the ActiveX controller, therefore Firefox, Google Chrome
and Safari cannot allow to these functions.
Section3 Pan/Tilt /Zoom/Focus Control
1------Up control button, 2------Down control button,
3------Left control button, 4------Right control button,
1
2 3 4
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: Zoom in/out. The lens has 10x optical zoom. The biggest optical zoom time is 10
times.
: Focus +/-. This function can help you see more clearly.
Section4 Preset/ Go/ PTZ Speed
1) Preset----------Support 8 preset position, which is considered enough for DIY home & small
business surveillance market
2) Set----------- Click Set to save the position you need the camera to remember
3) Go----------- Click Go to make the camera move the preset position
4) Number button from 1 to 8--------You can click the number button with preset position, and the
camera will go to the preset position.
5) PTZ Speed-------- The default PTZ speed is 45, you can change another one between 1 and
63. The larger the number, the faster the speed will be.
How to do preset position?
We can start preset settings from position 1.
Firstly, select no. 1 within the menu of Preset on the panel.
Secondly, move the camera and stop at a place where you want make preset position.
Thirdly, click set button to save it as position 1 and you have done preset of position 1.
After that, you can select no. 2 within the menu of Preset on the panel, and move the camera and
stop at another place, and set as preset position 2. You can do all the 8 preset positions with this
method.
If you want to see the preset position you have set, such as the position 1, only select the set
no.1 ,and click go button, the camera will go to position no.1.
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Section5 For Administrator
Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel.
Section6 OSD
If you have added time and camera name in the video, you can see it in the surveillance window.
Go to For Administrator ---Video panel, and you can add camera name and time on the live
window. Here you can change another device name. The default device name is IP Camera.
Go to For Administrator ---Date&Time settings panel and adjust the device time.
Section7 Status bar
Figure 2.7
There is a status column below the view window (Figure2.7).
1) The current state of IPCAM
2) After the view has been digital amplified, click the icon, the view will be digital narrowed.
3) Click the icon, the view window will be digital amplified.
4) Click the icon, the view window will restore the original size.
NOTE: Firefox, Google Chrome and Safari have not these functions because the ActiveX does
not support it.
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Onscreen Mouse Control
Put the mouse on the screen and you can see a arrow. Press the mouse and the camera’s len
will move to the corresponding direction.
For example, put the mouse on the upper-right corner of the screen and you can see a arrow,
press the mouse, then the cameras lens will move toward the upper-right direction.
When the icon has three arrows, the speed of the rotation is fastest. And when the icon has one
arrow, the speed is lowest.
Figure 2.8
Put the mouse at the center of the living video, you will see the icon of the magnifying glass
(Figure 2.9). Press the left mouse and you can use the optical zoom.
Figure 2.9
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Right click on the screen, you can see two graphic display modes: Direct Draw and GDI. The
default mode is Direct Draw, and almost graphic card support this mode. But some old graphic
card cannot display normally under Direct Draw, you can select GDI to try again.
Figure 2.10
NOTE:
Under GDI mode, you cannot see the motion detect region lines when set motion detection.(For
more details: read chapter 3.10 Motion Detection)
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33 AAddvvaanncceedd CCaammeerraa SSeettttiinnggss
Click the bar “For Administrator”, goes to Administrator Control Panel to make advanced camera
settings.
3.1 Device Information
Click For Administrator, you will see the Device Information.
It contains Device ID, firmware version of the camera and other status of the camera.
Device ID: It displays “IP Camera”. This ID is different form the camera name. You can set any
camera name you like for the camera in “For Administrator—> Video—>Parenthesis Options”
and the camera name can be showed at the video window, but the device ID will always display
IP Camera.
Network Connection: LAN. If the camera gets wired connection successfully, here will show
LAN.
Current Client: It shows that how many people are viewing the video. For example, the Current
Client shows 0, that means no people are viewing the video. If someone have logged in the
camera but do not open the video, the Current Client will not change.
Device Firmware Version/Device Embedded Web UI Version: The camera’s software
version.
Mac Address: Each camera has its own MAC ID. For example Device ID is 00606E8C5058, the
same MAC ID sticker is found at the bottom/back of the camera.
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3.2 Date & Time Settings
There are four models for you to adjust time: Manual setting, Sync with computer time, Network
Time Protocol and Keep current time, choose one model and adjust the camera time. Then
choose Time zone.
Manual settings: The administrator can enter the date and time manually. Note that the date
and time format is [yyyy/mm/dd] and [hh:mm:ss].
Network Time Protocol: It is a protocol which synchronizes computer clocks by periodically
querying an NTP server.
Interval: The interval time between last time and next time that the camera adjust time with Ntp
Server.
Time zone:Select the appropriate time zone from the list.
Figure 3.1
If your country implements the Daylight Saving Time, when you select the Time zone, you can
see the following screen:
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Figure 3.2
The camera will adjust the daylight saving time automatically if you select “Automatically adjust
clock for daylight saving time changes”.
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3.3 User Settings
The camera has set up 3-level user permissions, user names are admin, user, guest, and the
default passwords are admin, user, guest too.
Different user has different permission. Only admin can do advanced settings under For
Administrator page. User account can operate For Visitor and For Operator page. Guest account
only can do settings under For Visitor.
Please reset the passwords at first using and prevent unauthorized users login the camera.
Click Apply to save these settings.
Figure 3.3
Note: You cannot change the user name and the passwords cannot be null.
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3.4 Basic Network Settings
IP Configuration Type contains two types: Fixed IP Address and Dynamic IP Address. Set the
appropriate type for you. Keep the camera in the same subnet of your router or computer.
Fixed IP Address: Select this option to manually assign a static IP address to the Network
Camera.
Dynamic IP Address: Select this option to obtain an available dynamic IP address assigned by
the DHCP server each time the camera is connected to the LAN.
Figure 3.4
If you want to set a static IP for the camera, you should keep the camera in the same subnet of
your router or computer. The DNS Configuration Type has two types: Manual DNS and From
DHCP Server. If you don’t know the subnet mask, gateway and DNS server, you can check your
computer’s local area connection. It contains all the information.
The step is Control PanelNetwork ConnectionsDouble click Local Area Connections
Choose GeneralProperties. You will see all the information in it.
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Figure 3.5
Figure 3.6
Click here
Set the same subnet
mask and gateway of
your camera with your PC
There are two DNS servers, you
can set the same for your camera.
Same with gateway is also OK.
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If you don’t know the DNS server, you can use the same settings as the default Gateway.
HTTP Port number:, The HTTP Port can be used to access the IPCAM on the LAN. Usually, it is
80. You can set any number between 1024 and 49151 too.
After all settings, click Apply. You will see the following picture, click OK, and re-connect the
camera.
Figure 3.7
RTSP port number: Usually, it is 554. You can set any number between 1024 and 49151 too.
Click Apply and the camera will reboot.
Enter rtsp:// IP:RTSP port number/11 or rtsp:// IP:RTSP port number/12 into the VLC, you can
see the real-time preview. WAN IP or LAN IP is OK. If the RTSP port number is 554, you can
directly enter the following url: rtsp:// IP/11 or rtsp://IP/12 . The number “11” shows that you will
use first stream. The number”12” shows that you will use second stream. For example:
Enter rtsp://192.168.11.169/11 in the VLC.
RTSP Permission Checksum
On: Select it and you need to enter the login username and password when you view the
real-time preview in the VLC.
Off: Select it and you do not need to enter the login username and password.
Figure 3.8
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Figure 3.9
You need to enter the user name and password if you select on for RTSP Permission Checksum
. Click OK and you can see the real-time preview.
Figure 3.10
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Figure 3.11
NOTE: 1 You’d better not change the HTTP and RTSP port number at the same time, because
you cannot submit successfully.
2 After changing the RTSP or HTTP port number, the camera will restart.
3 If you cannot play the video in the VLC player, please check the port mapping (Figure 3.16).
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3.5 Remote Access
This section will tell you how to access the camera form WAN.
Figure 3.12
Static IP user
Users who have static IP addresses do not need to set DDNS service settings for remote access.
When you have finished connecting the camera using the LAN IP address and port forwarding,
you can access the camera directly from the Internet using the WAN IP address and port
number.
Click Show, you will see the WAN IP as below.
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You can access the IP Camera from the Internet (remote access). Enter the WAN IP address
and port number in IE browser or other browsers you use. For example, Http://
218.17.160.187:8888
Make sure port mapping (or also known as port forwarding) is successful. You can do port
mapping in two ways.
1) Enter the setting page of the router to enable UPNP function. Then login the camera as
administrator, choose UPnP Settings to enable UPNP and make sure the state is “UPnP
success”.
2) Do port forwarding manually. (details: Fig.3.16)
For dynamic IP user
DDNS is a service that allows your IP Camera, especially when assigned with a dynamic IP
address, to have a fixed host and domain name. This means that even though your WAN IP
address is constantly changing, you will have a fixed hostname you can use to access your
cameras at all times. You can access the camera directly from the Internet using the hostname
and port number.
FOSCAM domain name
Each Foscam camera has an embedded unique DDNS domain name, the format of this domain
name is xxxxxx.myfoscam.org. On the camera body, you can see the domain name sticker.
Here take camera.myfoscam.org for example. Go to option of DDNS Service Settings on the
administrator panel, you can see the domain name(Figure 3.12).
Now you can use http:// Domain name + HTTP Port to access the camera via internet.
Take hostname camera.myfoscam.org and HTTP Port no. 8888 for example, the accessing
link of the camera via internet would be http:// camera.myfoscam.org:8888
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Third Party Domain Name Settings
User can also use third part DDNS, such as www.no-ip.com. ,www. dyndns.com
Here take www.no-ip.com for example:
① Step 1, Go to the website www.no-ip.com to create a free hostname
Firstly: Login on www.no-ip.com and click No-IP Free to register.
Figure 3.13
Please register an account step by step according to instructions on www.no-ip.com
After registration, please login your email which used to register. You will receive an email from
website, please click the link to activate your ACCOUNT as indicated in email.
Secondly: Login the link with the registered username and password to create your
domain name.
Click here to register
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Figure 3.14
Figure 3.15
Please create the domain name step by step according to instructions on www.no-ip.com
Step 2, DO DDNS Service Settings within the Camera
Please set Remote Access within the camera by hostname, a user name and password
you’ve got from www.no-ip.com
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Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example.
Firstly, goes to option of Remote Access on the administrator panel.
Secondly, select No-Ip as a server in the Third Party DDNS..
Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill
ycxgwp.no-ip.info as DDNS domain and server URL, Then click save to make effect. The
camera will restart and to take the DDNS settings effective.
Please verify you have input the correct hostname, user name, and password.
② Do port forwarding within the router
Example: The camera’s LAN IP address is http://192.168.1.35:88 ,
Firstly, login the router, goes to the menu of Port Forwarding or Port Trigger (or named Virtue
Server on some brands of router). Take Linksys brand router as an example, Login the
router, and goes to Applications & Gaming->Single Port Forwarding.
Secondly, Create a new column by LAN IP address & HTTP Port No. of the camera within the
router showed as below.
Figure 3.16
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③ Use domain name to access the camera via internet
After the port forwarding is finished, you can use the domain name+ http no. to access the
camera via internet. Take hostname ycxgwp.no-ip.info and http no. 88for example, the
accessing link of the camera via internet would be http:// ycxgwp.no-ip.info:88
Upnp Port Forwarding: If you select Enable, that means you allow the IPCAM to open ports
on the router automatically so that the video streams can be sent out form a LAN. To utilize of
this feature, make sure that your router supports UPNP and it is activated. Usually, we
recommend you do it manually. . (Figure 3.16)
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3.6 Email Settings
If you want the camera to send emails when motion has been activated, Email Settings will
need to be configured.
Figure 3.17
Make sure your mailbox for sender supports SMTP. Three recipients can be added to receive
images. SMTP port is usually set as 25. If SMTP server supports SSI, you should choose it. The
subject and message cannot be Chinese characters.
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3.7 FTP Settings
If you want to upload images to your FTP server, you can set FTP Settings.
Figure 3.18
Figure 3.19
FTP server: If your FTP server is set up in LAN, you can set as Figure 3.18
If you have a FTP server which you can access on the internet, you can set as Figure 3.19
FTP Port: Usually the port is 21
If the FTP server mode is passive, choose on, or else, choose off.
Path: The path of FTP that you plan to store images.
Click Apply after settings.
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3.8 Auto Capture
The camera can capture pictures automatically at interval time if you have set auto capture.
Figure 3.20
Snap interval: The interval time between two snapshot actions. The pictures will be stored to the
disk you set (you can set the storage path under “For Visitor”).
Send E-mail: Select it, the camera will send email to you with the picture it has captured when
the camera alarmed.
Click Apply after settings.
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3.9 Terminal
The camera has built-in cradle head, you’d better not change the default settings (Figure 3.21),
or else you may not control the cradle head.
Figure 3.21
3.10 Motion Detection
IP Camera supports Motion Detection, when the motion has been detected, it will send emails
or upload images to FTP.
IP CAM supports four detection regions. Choose the options dialog box before window1,
window2, window3, window4 to enable the corresponding areas.
For example, choose window1.Then you can see a box with a number at living video (Figure
3.22).
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Figure 3.22
Move your mouse on the regional box, and you can see the arrow icon, then drag the regional
box to any position in the video.
That means you choose window1
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Figure 3.23
Move the mouse to the bottom right corner of the regional box .When the mouse pattern changes
to “ ”, you can change the size of the detection area.
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Figure 3.24
Move right or left and adjust the sensitivity.Click apply after all settings.The regional box
will blink with red color when something moving in your detection area.
Drag it and change the size of
the alarm area
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Figure 3.25
Note:
1 If you add the date&time to the video,don’t put the detection window on the time area or else
the camera will alarm when the time change.
2 If you have not set the motion detection area,the camera will not alarm at any time.
3 Firefox, Google chrome and Safari doesn’t have this function because the activex doesn’t
support it.
4 Right click on the screen, there are two graphic display modes: Direct Draw and GDI. Under
the GDI mode, you cannot see the four detection regions when you select the window1/window2/
window3/ window4.
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3.11 Alarm
IP CAM will send email or upload images when motion has been detected.
Figure 3.26
Email Alarm: Camera will send emails when motion is activated. Make sure you have set Email
Settings first.
Save Picture on the FTP Server: To upload images to an FTP server when motion is detected,
you must set FTP Settings first.
Click Apply after settings.
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3.12 Schedule
If you want the camera alarm during the time you wish, or all the time, please choose Schedule
and set time range for motion alarm.
Figure 3.27
There are two ways to set the alarm.
1) Alarm at any time when motion is detected.
Select All times and apply you settings, the camera will alarm at any time when motion is
detected.
2) Specify an alarm schedule.
If you want the camera to alarm during a specify time, you can select Use the week mode or Use
the work mode and set time range.
Click apply, the settings what you have done will take effect.
If you click cancel, the settings will come back to the status before your settings.
If you want to reset all time range, click clean.
NOTE: Adjust system time before set schedule.
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3.13 Video
Figure 3.28
Video format: The format contains two kinds: NTSC and PAL. One camera only has one format
and you cannot change it.
Resolution: The camera supports First stream: D1(704*576),CIF(352*288),QCIF(176*144),
Second stream: CIF(352*288),QCIF(176*144). The higher the resolution is, the clearer video will
become. But the code flux will become larger too, and it will take up more bandwidth.
Bit rate: Generally speaking, the larger the bit rate is, the clearer video will become. But the bit
rate configuration should combine well with the network bandwidth. When the bandwidth is very
narrow, and bit rate is large, that will lead to video can not play well.
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Maximum frame rate: When the video format is PAL, the maximum frame rate is 25 fps. When
the video format is NTSC, the maximum frame rate is 30 fps. You should lower frame rate when
the bandwidth is limited. Normally, when the frame rate above 15, you can achieve fluently video.
Key Frame Interval: The time between last key frame and next key frame.
Bit rate control: It has two models: CBR and VBR. If you choose CVR, video encoder will be
coding on the basis of bit rate you set. If you choose VBR, video encoder will be coding not only
on the basis of bit rate, but also consider video quality.
Image Quality: The smaller the value, the better the image quality,
Parenthesis options: The camera name and time can be loaded to the video screen through
this option .If you set as following picture (Figure 3.30), you will see the video as Figure3.29. The
camera name cannot be Chinese characters.
Figure 3.29
Figure 3.30
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3.14 Image Settings
Adjust the quality of the video by setting the image parameters.
Figure 3.31
Brightness, saturation, contrast and hue are used to adjust the quality of the video. Camera will
save your settings if you click apply. If you want to quit settings you have done and restore the
status before your setting, please click cancel. The function of Default is used to restore the initial
settings.
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3.15 Initialize
Reboot: Click reboot, the infection is the same as plug the power and re-plug it.
Factory default: Click it, all parameters will return to factory settings.
Backup setting data: If you don’t want to quit all parameters that you’ve set. You can click save
and all the parameters you set will be stored as a parameters bin file.
Restore: Click browse, choose the correct bin file and then click ok to get all parameters which
you set before.
Upgrade: Click Browse, choose the correct bin file and then click OK to upgrade. Don’t shut
down the power during upgrade.
Figure 3.32
3.16 Back
This will take you back to the video window.
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4 Other Settings
Use Mobile to login
If the camera has been linked to Internet, set the parameters of the camera and router. Make
sure the camera can be accessed by domain name and WAN IP.
For example, the WAN IP is183.37.54.137, the domain name is ycxgwp.no-ip.info. Then open
the mobile IE, enter the following URL, you can login the camera. http://
183.37.54.137/mobile.html or
http://183.37.54.137/wap.wml or http://ycxgwp.no-ip.info/mobile.html or
http:// ycxgwp.no-ip.info /wap.wml .
If the HTTP port num isn’t 80, you should add the port num to the URL:
http://183.37.54.137：portnum/mobile.html
or http:// ycxgwp.no-ip.info：port num/mobile.html
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5 APPENDIX
5.1 Frequently Asked Questions
NOTE: Any questions you would meet, please check Network connections firstly. Check the
working status revealed by the indicators on the network server, hub, exchange and network
card. If abnormal, check the network connections.
5.1.1 I have forgotten the administrator password
To reset the administrator password, you had better unplug the network cable firstly. After that,
press and hold down the RESET BUTTON about 10 seconds. Releasing the reset button, the
password will turn to the factory default.
Default administrator username: admin password: admin
Default user username: user password: user
Default guest username: guest password: guest
5.1.2 Subnet doesn’t match
Check whether your ipcamera in the same subnet of your computer. The step is Control
PanelNetwork ConnectionsDbclick Local Area Connections Choose
eneralProperties. (Figure 3.6/3.7) Check subnet mask, IP address and gateways. When you
set IP address please make sure they are in the same subnet. Otherwise you can't access
camera.
5.1.3 Download and install the ActiveX
Please click button in the Login interface. Install the ActiveX after download.
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Figure 5.1
Click next.
Figure 5.2
Click Install.
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Figure 5.3
Only click Finish and the computer restarts upon installation completion.
Re-login the camera and you can see the surveillance window.
5.1.4 No Pictures Problems
The video streaming is transmitted by the ActiveX controller. If ActiveX controller isn’t installed
correctly you will see no video image. You can resolve this problem by this way:
Download ActiveX controller and set the safety property of IE in the PC when you view it first
time: IE browserToolInternet ProperSecurityCustom LevelActiveX control and
Plug-ins. Three options of front should be set to be “Enable”, The ActiveX programs read by the
computer will be stored. As follows:
Enable: Download unsigned ActiveX controls
Enable: Initialize and script ActiveX controls not marked as safe
Enable: Run ActiveX controls and plug-ins
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Figure 5.4
If you allow the ActiveX running, but still could not see living video. Please change another port
number to try. Don’t use port 80, use any port between 1024 and 49151.
Figure5.5
NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX.
If you could not see video, please shut down firewall or anti-virus software to try again.
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5.1.5 I cannot see the video on Firefox or Safari or Google chrome?
If you cannot see live video after login the camera, it may be the reason that the defaults transmit
protocol of QuickTime streaming is not HTTP or the port is not 80.
For Firefox, Safari and Google chrome, you should install Quick Time Player as the ActiveX
controller, please configure the activex controller as the following picture:
Select Preferences—QuickTime Preferences…
Figure 5.6
Choose HTTP as the transport protocol.
Figure 5.7
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5.1.6 I cannot see video on MAC OS
If you cannot see live video after login FOSCAM H.264 camera, it may be the reason that the
defaults transmit protocol of QuickTime streaming is not HTTP or the port is not 80.
Please follow the below steps and make the protocol and port correct and you can see live video
then.
Steps:
Click “Go” ---------> Choose “Utilities” ----------> Open “Terminal.app” ------------> Check the
default protocol and port of QuickTime streaming by inputting the URL
“qtdefaults read transportSettings”
If the protocol is not HTTP or the port is not 80, please input the URL
“qtdefaults write transportSettings HTTP 80” to change it.
After changing it, you can also check if it is successful by URL
“qtdefaults read transportSettings”
Please refer to the below pictures for the above steps:
Figure 5.8
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Figure 5.9
Figure 5.10
5.1.7 Can’t access IP camera in internet
There are some reasons:
1 ActiveX controller is not installed correctly (Figure5.1-5.3)
2 The port which camera used is blocked by Firewall or Anti-virus software. Please change
another port number and try again. (Figure5.5)
3 Port forwarding is not successful
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Check these settings and make sure they are correct.
5.1.8 UPnP always failed
UPnP only contains port forwarding in our recent software. Sometimes, it may be failed to do port
forwarding automatically because of firewall or anti-virus software. It also has much relation with
router’s security settings. So we recommend you do port forwarding manually. You can view
your camera in internet successfully after you do port forwarding manually in your
router(Figure3.16).
5.1.9 Can’t operate the cradle head
If you can’t operate the cradle head, such as: click the button , but the cradle head can not
move. Usually, the cradle head can’t operate mainly because of wrong settings. Please don’t
change the default settings, or else you can’t operate it. You can see the following figure which is
the default settings. Sometimes you need to press the reset button and restore the default
settings.
Figure5.11
5.2 Default Parameters
Default network Parameters
IP address: obtain dynamically
Subnet mask: obtain dynamically
Gateway: obtain dynamically
DDNS: Embedded FOSCAM DDNS Service
Username and password
Default admin username: admin Default password: admin
Default user username: user Default password: user
Default guest username: guest Default password: guest
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5.3 Specifications
Specification
FI8620
Image Sensor
Image Sensor
480TVL 1/4" SONY Color CCD Sensor
Optical variable times
10 times
Lens
F: 3.8-38mm , F:1.2
Mini. Illumination
multicolour: 0.05Lux black and white:0.001Lux
Video
Video Formats
Supports NTSC or PAL Formats
Image Compression
H.264
ImageFrame Rate
25fps（PAL Formats），30fps（NTSC Formats）,Down adjustable
Image Resolution
D1（720*576），CIF（352*288），QCIF（176*144）
View
H.264 dual streaming
Focusing
auto/hand-switch/keying automatic,
digital continuous autofocus ulsg
Image adjust
The brightness, contrast is adjustable
White balance
Automatic white balance
Backlight
compensation
Automatic backlight compensation
SNR
>60DB (AGC OFF)
Network
Ethernet
One 10/100Mbps RJ-45
Supported Protocol
TCP/IP、UDP/IP、HTTP、SMTP、FTP、DHCP、DNS、DDNS、
UPNP、POP3、RTSP
Support IP address
static IP address, dynamic IP address
Alarm
Alarm detection
The motion detecting, detection threshold Settings
Alarm inform
Support Email、FTP etc alarm inform way
Hardware
Interface
POWER Interface
DC 12V/2.0A (EU,US,AU adapter or other types optional) ，
Power Consumption ﹤6 Watts
Reset Buttons
One Reset
Network Interface
One 10/100Mbps RJ-45
Environment
Operate Temper
0° ~ 55°C (32°F ~ 131°F)
Operate Humidity
10% ~ 80% non-condensing
Storage Temper
-10°C ~ 60° (14°F ~ 140°F)
Storage Humidity
0% ~ 90% non-condensing
Physical
Horizontal speed
1-250° /S
Vertical speed
1-100° /S
Pan/Tilt Angle
Horizontal:360° & Vertical: 90°
Dimension
270(L) x 170(W) x 260(H)mm
Net Weight
1935g
Gross Weight
2674g
PC
Requirements
CPU
2.0GHZ or above (suggested 3.0GHz)
Memory Size
256MB or above (suggested 1.0GHz)
Display Card
64M or above
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SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd
TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688
55
Supported OS
Microsoft Windows 2000/XP/Vista ,Mac OS
Browser
IE6 and above version or compatible browser, Firefox, Chrome,
Safari or other standard browsers
Certificate
CE,FCC
CE,FCC
Software
Upgrade
Upgrade from network
Application Software
H.264 Camera Client
6 OBTAINING TECHNICAL SUPPORT
While we hope your experience with the IPCAM network camera is enjoyable and easy to use,
you may experience some issues or have questions that this User’s Guide has not answered.
If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for
solving the problems. If our reseller cannot provide service, please contact our service
department: [email protected] .
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